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• Customer Interaction Group (NL) becomes the first Oracle EMEA partner that Achieves OPN Specialization for Oracle RightNow CX Cloud Service

  - by Richard Lefebvre

  Oracle Recognizes Customer Interaction Group for Expertise in Oracle RightNow CX Cloud Service Customer Interaction Group, specialists in customer contact and a Gold level member of Oracle® PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for Oracle RightNow CX Cloud Service. To achieve OPN Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, Customer Interaction Group has been recognized by Oracle for its expertise in delivering services specifically around Oracle RightNow CX Cloud Service through competency development, business results and proven success.   “As valued Oracle partner it is very important to us to achieve this specialization. With this recognition we guarantee our customers professionalism in each project, from advisory tasks to complex implementations. This allows Customer Interaction Group not only a deepening realization towards optimizing customer interaction, but also to service delivery through various media channels. As a result, our customers are able to service their customers on a higher level” says Hanjo Huizing, CEO of Customer Interaction Group. “Oracle congratulates The Customer Interaction Group with becoming specialized Oracle RightNow partner. Oracle’s Specialization Program is a trusted status and brand, which allows our most experienced and committed partners to differentiate themselves in the marketplace and gain a competitive edge by spotlighting their strengths and special skills” said Richard Lefebvre, head of the Oracle EMEA CRM&CX Partner Community. In today’s competitive markets, successful businesses can successfully stand out by offering their customers good customer service combined with excellent accessibility. Our mission is to help businesses configure and optimize the full range of customer contact. We have the knowledge, experience and tools to develop practical and innovative solutions for customer interaction processes. Our customers as fonq.nl (web department store) and CitizenM (hotels) are working successfully with Oracle RightNow CX Cloud Service. They both serve their customers not only in The Netherlands but also in a lot of countries in Europe. Our focus is on the delivery of excellent customer service at a lower cost. Our objective is to increase return on customer contact and to give customers a positive experience. About Customer Interaction Group Customer Interaction Group specializes in delivering and optimizing customer interaction solutions for voice, web, and social interactions. Armed with the knowledge, experience and solutions, they provide solutions and consulting services to companies seeking to deliver superior customer experiences. The core method and approach of Customer Interaction Group is to translate business problems and processes into practical interaction solutions. Based in Amsterdam, the Netherlands, The Customer Interaction Group serves customers all over Europe. Follow us on Twitter @CustIntGroup, Facebook.com/custintgroup, linkedin.com/company/customer-interaction-group or visit our website www.custintgroup.com About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners.

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• Growing Talent

  The subtitle of Daniel Coyles intriguing book The Talent Code is Greatness Isnt Born. Its Grown. Heres How. The Talent Code proceeds to layout a theory of how expertise can be cultivated through specific practices that encourage the growth of myelin in the brain. Myelin is a material that is produced and wraps around heavily used circuits in the brain, making them more efficient. Coyle uses an analogy that geeks will appreciate. When a circuit in the brain is used a lot (i.e. a specific action is repeated), the myelin insulates that circuit, increasing its bandwidth from telephone over copper to high speed broadband. This leads to the funny phenomenon of effortless expertise. Although highly skilled, the best players make it look easy. Coyle provides some biological backing for the long held theory that it takes 10,000 hours of practice to achieve mastery over a given subject. 10,000 hours or 10 years, as in, Teach Yourself Programming in Ten Years and others. However, it is not just that more hours equals more mastery. The other factors that Coyle identifies includes deep practice, practice which crucially involves drills that are challenging without being impossible. Another way to put it is that every day you spend doing only tasks you find monotonous and automatic, you are literally stagnating your brains development! Perhaps Coyles subtitle, needs one more phrase, Greatness Isnt Born. Its Grown. Heres How. And oh yeah, its not easy. Challenging yourself, continuing to persist in the face of repeated failures, practicing every day is not easy. As consultants, we sell our expertise, so it makes sense that we plan projects so that people can play to their strengths. At the same time, an important part of our culture is constant improvement, challenging yourself to be better. And the balancing contest ensues. I just finished working on a proof of concept (POC) we did for a project we are bidding on. Completely time boxed, so our team naturally split responsibilities amongst ourselves according to who was better at what. I must have been pretty bad at the other components, as I found myself working on the user interface, not my usual strength. The POC had a website frontend, and one thing I do know is HTML. After starting out in pure ASP.NET WebForms, I got frustrated as time was ticking, I knew what I wanted in HTML, but I couldnt coax the right output out of the ASP.NET controls. I needed two or three elements on the screen that were identical in layout, with different content. With a backup plan in  of writing the HTML into the response by hand, I decided to challenge myself a bit and see what I could do in an hour or two using the Microsoft submitted jQuery micro-templating JavaScript library. This risk paid off. I was able to quickly get the user interface up and running, responsive to the JSON data we were working with. I felt energized by the double win of getting the POC ready and learning something new. Opportunities  specifically like this POC dont come around often, but the takeaway is that while it wont be easy, there are ways to generate your own opportunities to grow towards greatness.Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Seamless STP with Oracle SOA Suite

  - by user12339860

  STP stands for “Straight Through Processing”. Wikipedia describes STP as a solution that enables “the entire trade process for capital markets and payment transactions to be conducted electronically without the need for re-keying or manual intervention, subject to legal and regulatory restrictions” .I will deal with the later part of the definition i.e “payment transactions without manual intervention” in this article. The STP that I am writing about involves the interaction between a Bank and its’ corporate customers,to that extent this business case is also called “Corporate Payments”.Simply put a  Corporate Payment-STP solution needs to connect the payment transaction right from the Corporate ERP into the Bank’s Payment Hub. A SOA based STP solution can do a lot more than just process transaction. But before I get to the solution let me describe the perspectives of the two primary parties in this interaction. The Corporate customer and the Bank. Corporate's Interaction with Bank:  Typically it is the treasury department of an enterprise which interacts with the Bank on a daily basis. Here is how a day of interaction would look like from the treasury department of a corp. Corporate Cash Retrieve Beginning of day totals Monitor Cash Accounts Send or receive cash between accounts Supply chain payments Payment Settlements Calculate settlement positions Retrieve End of Day totals Assess Transaction Financial Impact Short Term Investment Desk Retrieve Current Account information Conduct Investment activities Bank’s Interaction with the Corporate :  From the Bank’s perspective, the interaction starts from the point of on boarding a corporate customer to billing the corporate for the value added services it provides. Once the corporate is on-boarded the daily interaction involves Handle the various formats of data arriving from customers Process Beginning of Day & End of Day reporting request from customers Meet compliance requirements Process Payments Transmit Payment Status Challenges with this Interaction :  Both the Bank & the Corporate face many challenges from these interactions. Some of the challenges include Keeping a consistent view of transaction data for various LOBs of the corporate & the Bank Corporate customers use different ERPs, hence the data formats are bound to be different Can the Bank’s IT systems convert the data formats that can be easily mapped to the corporate ERP How does the Bank manage the communication profiles of these customers?  Corporate customers are demanding near real time visibility on their corporate accounts Corporate customers can make better cash management decisions if they can analyse the impact. Can the Bank create opportunities to sell its products to the investment desks at corporate houses & manage their orders? How will the Bank bill the corporate customer for the value added services it provides. What does a SOA based Seamless STP solution bring to the table? Highlights of Oracle SOA based STP solution For the Corporate Customer: No Manual or Paper based banking transactions Secure Delivery of Payment data to the Bank from multiple ERPs without customization Single Portal for monitoring & administering payment transactions Rule based validation of payments Customer has data necessary for more effective handling of payment and cash management decisions  Business measurements track progress toward payment cost goals  For the Bank: Reduces time & complexity of transactions Simplifies the process of introducing new products to corporate customers Single Payment hub for all corporate ERP payments across multiple instruments New Revenue sources by delivering value added services to customers Leverages existing payment infrastructure Remove Inconsistent data formats and interchange between bank and corporate systems  Compliance and many other benefits

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• Company wants to write custom project management tool, rather then use third party product.

  - by Jason Evans

  At the company I work, we are really wanting to get into the agile methodology for developing software. One thing that I'm not excited about is the fact that management wants us to build a custom project management feature inside the company's Intranet. I think this is a total waste of time. There are many great third party tools available (e.g. Axosoft OnTime) that can do everything we need, and more. For how much development time it would cost us to build our own project management module, we could buy numerous licences for a third party product. One concern is that, whilst we are writing code for a client, and using our custom Intranet project management module, we find bugs in the module that need fixing ASAP. That means having to stop work on the client code to fix the Intranet. That just puts shivers down my spine. Another worry I have is lack of functionality. This custom module is going to be so basic, that it will just feel really crap to use. That might sound a bit snooty, but for goodness sake, many third party tools are so feature rich, that the idea of having to write our own tool makes feel very uneasy. In fact, I can't be bothered. What do you guys think? I'm going to raise this issue with my boss, since I feel it's such an important topic to talk about. EDIT: Thanks for the great responses, much appreciated. To summarize some of them: Money Naturally my boss does want to save money, by not forking out a few hundred £'s for licences. However, for us to write a custom tool, it will take x number of days, multiplied by approx £500, which is our costs. I don't see the business value in this. Management have mentioned that they want to sell the Intranet as a product in the future, but it's so custom to our needs (and downright basic), that in order to give it to another client, I can see us having to fork a version of the code and rebuild the majority of it anyway. So it's not like we're gaining anything there in reuse. Features Having our own custom module means not feature bloat - only the functionality we require will be in the product. My issue is that there are plenty of free, open-source project management tools out there with minimal features already. So even if cost is an issue, we could look into open-source. Again it all boils down to the fact that I don't see the point in writing a project management tool in this day and age. It's a bit like writing your own web browser - why?, what's the point? Although management are asking for this tool, just because they are, it does not mean I'm going to please them and do it just because they asked for it. If something does not make sense, then I will raise it as a concern. At the end of the day, it's the developers who write the code, it's the developers who make money for a business. Thus, as far I'm concerned, the devs have a very big role in deciding how a company should manage projects and what tools are used. "I am Spartan, argh!" :) Hmm, I've not been able to make this question a wiki for some reason, thus I'm going to have to pick an answer to accept. Cheers. Jas.

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• Attending a Career Fair: &ldquo;Don&rsquo;t be shy &ndash; Be prepared&rdquo;

  - by jessica.ebbelaar

  There are a large number of ways to interact with companies nowadays. The career fair is a very effective and personal way to interact with a number of different companies in a very short period of time. Here are some simple tips to help you perform during a career fair. Do research The key to being successful at a career fair is to do research before you go. Make a first selection of the companies you feel could be interesting for you. Include many types of employers. Once you have decided on the list of companies you want to visit, go to their career portal. Inform yourself about what the company does, i.e what roles there are available, how the company culture is described, what impression the testimonials give you. The question that you still have after reviewing this information, are the ones you can discuss with the company on the fair. Sell yourself Visit the companies you have on your top 5 list first, so you will be at your highest energy level to make that first impression. Think in advance about what you are going to tell the recruiter. Prepare a 30-second introduction (including degree, strengths, skills & experience) Be confident when you talk about your experience. Remember to start the conversation with a smile, make good eye contact and give a firm handshake. You could be speaking to your next manager, so be professional! If you already know what jobs you are interested in, relate your skills and experience to the roles that the company has available. If you are not yet sure gather as much information as you can about employment and/or hiring procedures, specific skills necessary for different jobs, training and career paths. Stand out As career fairs are very crowded and the attending companies meet with a lot of potential candidates on one day, you have to make sure you are noticed in a positive way. A good preparation and asking questions that show you have a good understanding of the industry, organization and roles will help you. Be aware of time demands on employers. Do not monopolize an employer's time. Dress appropriately to make a good first impression. Bring your resume Do not forget to bring your resume in print or on a USB-stick to the fair. If you are searching for different types of jobs, bring different versions of your resume. Your resume should be short and professional on white paper that is free of graphics or fancy print styles and containing larger margins for interviewer notes. Follow up After each conversation ask who you can contact for follow-up discussions about the specific roles. Use the back of a business card to record notes that help you remember important details and follow-up instructions. If no card is available, record the contact information and your comments in your notepad or phone. Last but not least, thank everyone you talk to for their time. Follow up as soon as possible with thank you notes that address the companies’ hiring needs, your qualifications, and express your desire for a second interview. What not to do… Do not visit a company with a group of friends. Interact with the companies on your own, to make your own positive impression. Do not walk up to a recruiter and interrupt a current conversation; wait your turn and be polite. What you should absolutely avoid is a grab and run on freebies! Take the time to speak to the company and ask for a freebie at the end of the conversation in case they are not offered to you. Good luck with the preparations for the career fair you will attend. Oracle recruiters look forward to meet you! They will be present on a large number of fairs in the region. For an overview of the fairs go to the Events & Calendar page on http://campus.oracle.com If you have any questions related to this article feel free to contact [email protected].

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• How do you formulate the Domain Model in Domain Driven Design properly (Bounded Contexts, Domains)?

  - by lko

  Say you have a few applications which deal with a few different Core Domains. The examples are made up and it's hard to put a real example with meaningful data together (concisely). In Domain Driven Design (DDD) when you start looking at Bounded Contexts and Domains/Sub Domains, it says that a Bounded Context is a "phase" in a lifecycle. An example of Context here would be within an ecommerce system. Although you could model this as a single system, it would also warrant splitting into separate Contexts. Each of these areas within the application have their own Ubiquitous Language, their own Model, and a way to talk to other Bounded Contexts to obtain the information they need. The Core, Sub, and Generic Domains are the area of expertise and can be numerous in complex applications. Say there is a long process dealing with an Entity for example a Book in a core domain. Now looking at the Bounded Contexts there can be a number of phases in the books life-cycle. Say outline, creation, correction, publish, sale phases. Now imagine a second core domain, perhaps a store domain. The publisher has its own branch of stores to sell books. The store can have a number of Bounded Contexts (life-cycle phases) for example a "Stock" or "Inventory" context. In the first domain there is probably a Book database table with basically just an ID to track the different book Entities in the different life-cycles. Now suppose you have 10+ supporting domains e.g. Users, Catalogs, Inventory, .. (hard to think of relevant examples). For example a DomainModel for the Book Outline phase, the Creation phase, Correction phase, Publish phase, Sale phase. Then for the Store core domain it probably has a number of life-cycle phases. public class BookId : Entity { public long Id { get; set; } } In the creation phase (Bounded Context) the book could be a simple class. public class Book : BookId { public string Title { get; set; } public List<string> Chapters { get; set; } //... } Whereas in the publish phase (Bounded Context) it would have all the text, release date etc. public class Book : BookId { public DateTime ReleaseDate { get; set; } //... } The immediate benefit I can see in separating by "life-cycle phase" is that it's a great way to separate business logic so there aren't mammoth all-encompassing Entities nor Domain Services. A problem I have is figuring out how to concretely define the rules to the physical layout of the Domain Model. A. Does the Domain Model get "modeled" so there are as many bounded contexts (separate projects etc.) as there are life-cycle phases across the core domains in a complex application? Edit: Answer to A. Yes, according to the answer by Alexey Zimarev there should be an entire "Domain" for each bounded context. B. Is the Domain Model typically arranged by Bounded Contexts (or Domains, or both)? Edit: Answer to B. Each Bounded Context should have its own complete "Domain" (Service/Entities/VO's/Repositories) C. Does it mean there can easily be 10's of "segregated" Domain Models and multiple projects can use it (the Entities/Value Objects)? Edit: Answer to C. There is a complete "Domain" for each Bounded Context and the Domain Model (Entity/VO layer/project) isn't "used" by the other Bounded Contexts directly, only via chosen paths (i.e. via Domain Events). The part that I am trying to figure out is how the Domain Model is actually implemented once you start to figure out your Bounded Contexts and Core/Sub Domains, particularly in complex applications. The goal is to establish the definitions which can help to separate Entities between the Bounded Contexts and Domains.

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• Openmatics Revolutionizes Fleet Management with Standards-Based Vehicle Telematics Platform

  - by Michael Snow

  Openmatics s.r.o. was founded in 2010 as a subsidiary of ZF Friedrichshafen AG, a global player in driveline and chassis technology. Oracle Customer:  Openmatics s.r.o.Location:  Pilsen, Czech RepublicIndustry:  AutomotiveEmployees:  70 Its goal was to develop and operate a flexible, open telematics platform for automotive applications, which is independent from vehicle and component suppliers—recognizing that the fragmented telematics market was not meeting today’s fleet management needs. Openmatics provides a rich product portfolio, and customers can extend the platform, as required, to meet their needs. Partners and third-parties can develop their own applications using the Openmatics’ software development kit and can sell them via the Openmatics app shop.ZF Friedrichshafen AG is a global player in driveline and chassis technology. With 121 production companies and 650 service partners in 26 countries, ZF is among the top 10 largest automotive suppliers worldwide. Founded in 1915 to develop and produce transmissions for airships and vehicles, the group’s product offerings now include transmissions and steering systems as well as chassis components and complete axle systems and modules.  A word from Openmatics s.r.o.  “Oracle WebCenter Portal, together with the underlying Oracle Application Development Framework, provided the fundamental infrastructure for the Openmatics platform. Fleet managers can now reduce fuel consumption and operating costs, and more efficiently manage vehicle usage, maintenance, and safety. The standards-based platform allows third-party suppliers to deploy their own vehicle telematics services as Openmatics apps and creates a de facto standard for the automotive industry, independent from a single manufacturer or service provider.” – Gero Strobel, Head of Development, Openmatics s.r.o. Challenges Create an industry standard for vehicle telematics by establishing a customizable platform that enables access to telematics information, such as current and past fuel consumption, through a web browser to better meet automotive market and customer needs Reduce fleet-management costs by eliminating the need to invest in isolated telematics hardware and software solutions per vehicle brand and vehicle component manufacturer Establish an open platform where third-party providers—such as original equipment manufacturers (OEM), insurers, fleet operators, and individual developers—can deploy their own vehicle telematics services Allow users to purchase targeted telematics services as single apps to reduce costs and ensure rapid growth of telematics services available on the platform Enable users to configure their telematics apps with ease to make sure the platform meets individual fleet management requirements, such as analyzing past and current fuel consumption of a truck fleet Solutions Deployed Oracle WebCenter Portal as a foundation for Openmatics, a standards-based automotive telematics platform that provides next-generation fleet management with unified digital communication from and to vehicles on the move Used Oracle Application Development Framework as the development framework for Oracle WebCenter Portal’s components and services, providing developers with ready-to-use software development kits with application programming interfaces, design templates, and visual tools that accelerated time to market Used Oracle Enterprise Pack for Eclipse to simplify telematics application development in Java Enabled fleet monitoring by recording vehicle data—such as fuel consumption information—through onboard units, delivering the information to Oracle Database, and making it accessible through a customizable app portfolio on any web browser Stored vehicle telematics data—sent as encrypted information—in Oracle Database, ensuring data integrity and immediate availability for the platform’s telematics applications Enabled a wide range of telematics services suppliers, from vehicle component manufacturers to fleet application developers, to offer vehicle telematics services on the Openmatics platform, ensuring platform independence from OEMs Provided Openmatics customers with the means to individually select the automotive telematics services that are relevant to their business requirements, eliminating the need to pay for superfluous information and reducing fleet management costs Oracle Products & Services Oracle Application Development Framework Oracle WebCenter Portal Oracle SOA Suite Oracle Enterprise Pack for Eclipse Oracle Database Oracle Consulting &amp;amp;amp;amp;amp;amp;amp;&amp;amp;amp;amp;amp;lt;span id=&amp;amp;amp;amp;amp;quot;XinhaEditingPostion&amp;amp;amp;amp;amp;quot;&amp;amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;amp;gt;amp;&amp;amp;amp;amp;amp;amp;lt;span id=&amp;amp;amp;amp;amp;amp;quot;XinhaEditingPostion&amp;amp;amp;amp;amp;amp;quot;&amp;amp;amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;amp;amp;gt;lt;p&amp;amp;amp;amp;amp;amp;amp;amp;gt; &amp;amp;amp;amp;amp;amp;amp;amp;lt;/p&amp;amp;amp;amp;amp;amp;amp;amp;gt;

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• The Three-Legged Milk Stool - Why Oracle Fusion Incentive Compensation makes the difference!

  - by Richard Lefebvre

  During the London Olympics, we were exposed to dozens of athletes who worked with sports psychologists to maximize their performance. Executives often hire business psychologists to coach their teams to excellence. In the same vein, Fusion Incentive Compensation can be used to get people to change their sales behavior so we can make our numbers. But what about using incentive compensation solutions in a non-sales scenario to drive change? Recently, I was working an opportunity where a company was having a low user adoption rate for Salesforce.com, which was causing problems for them. I suggested they use Fusion Incentive Comp to change the reps' behavior. We tossed around the idea of tracking user adoption by creating a variable bonus for reps based on how well they forecasted revenues in the new system. Another thought was to reward the reps for how often they logged into the system or for the percentage of leads that became opportunities and turned into revenue. A new twist on a great product. Fusion CRM's Sweet Spot I'm excited about the sales performance management (SPM) tools in Fusion CRM. This trio of Incentive Compensation, Territory Management, and Quota Management sets us apart from the competition because Oracle is the only vendor that provides all three of these capabilities on a single tech stack, in a single application, and with a single look and feel. The niche vendors offer standalone territory or incentive compensation solutions, but then the customer has to custom build the other tools and can end up with a Frankenstein-type environment. On average, companies overpay sales commissions by three to eight percent. You calculate that number for a company the size of Oracle for one quarter and it makes a pretty air-tight financial case for using SPM tools to figure accurate commissions. Plus when sales reps get the right compensation, they can be out selling rather than spending precious time figuring out what they didn't get paid or looking for another job. And one more thing ... Oracle knows incentive comp. We have been a Gartner Market Scope leader in this space for the last five years. Our solution gets high marks because of its scalability and because of its interoperability with other technologies. And now that we're leading with Fusion, our incentive compensation offering includes the innovations that the Fusion team built, plus enhancements from the E-Business Suite Incentive Comp team. It's a case of making a good thing even better. (See product video.) The "Wedge" Apps In a number of accounts that I'm working on, there is a non-Oracle CRM system of record. That gives me the perfect opportunity to introduce the benefits of our SPM tools and to get the customer using Fusion. Then the door is wide open for the company to uptake more of Fusion CRM, especially since all the integrations they need are out of the box. I really believe that implementing this wedge of SPM tools is the ticket to taking market share away from other vendors. It allows us to insert ourselves in an environment where no other CRM solution in the market has the extending capabilities of Fusion. Not Just Your Usual Suspects Usually the stakeholders that I talk to for Territory Management are tightly aligned with the sales management team. When I sell the quota planning tool, I'm talking to finance people on the ERP side of the house who are measuring quotas and forecasting revenue. And then Incentive Comp is of most interest to the sales operations people, and generally these people roll up to either HR or the payroll department. I think of our Fusion SPM tools as a three-legged stool straddling an organization's Sales, Finance, and HR departments. So when you're prospecting for opportunities -- yes, people with a CRM perspective will be very interested -- but don't limit yourselves to that constituency. You might find stakeholders in accounting, revenue planning, or HR compensation teams. You just might discover, as I did at United Airlines, that the HR organization is spearheading the CRM project because incentive compensation is what they need ... and they're the ones with the budget. Jason Loh Global Solutions Manager, Fusion CRM Sales Planning Oracle Corporation

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• Social Targeting: This One's Just for You

  - by Mike Stiles

  Think of social targeting in terms of the archery competition we just saw in the Olympics. If someone loaded up 5 arrows and shot them straight up into the air all at once, hoping some would land near the target, the world would have united in laughter. But sadly for hysterical YouTube video viewing, that’s not what happened. The archers sought to maximize every arrow by zeroing in on the spot that would bring them the most points. Marketers have always sought to do the same. But they can only work with the tools that are available. A firm grasp of the desired target does little good if the ad products aren’t there to deliver that target. On the social side, both Facebook and Twitter have taken steps to enhance targeting for marketers. And why not? As the demand to monetize only goes up, they’re quite motivated to leverage and deliver their incredible user bases in ways that make economic sense for advertisers. You could target keywords on Twitter with promoted accounts, and get promoted tweets into search. They would surface for your followers and some users that Twitter thought were like them. Now you can go beyond keywords and target Twitter users based on 350 interests in 25 categories. How does a user wind up in one of these categories? Twitter looks at that user’s tweets, they look at whom they follow, and they run data through some sort of Twitter secret sauce. The result is, you have a much clearer shot at Twitter users who are most likely to welcome and be responsive to your tweets. And beyond the 350 interests, you can also create custom segments that find users who resemble followers of whatever Twitter handle you give it. That means you can now use boring tweets to sell like a madman, right? Not quite. This ad product is still quality-based, meaning if you’re not putting out tweets that lead to interest and thus, engagement, that tweet will earn a low quality score and wind up costing you more under Twitter’s auction system to maintain. That means, as the old knight in “Indiana Jones and the Last Crusade” cautions, “choose wisely” when targeting based on these interests and categories to make sure your interests truly do line up with theirs. On the Facebook side, they’re rolling out ad targeting that uses email addresses, phone numbers, game and app developers’ user ID’s, and eventually addresses for you bigger brands. Why? Because you marketers asked for it. Here you were with this amazing customer list but no way to reach those same customers should they be on Facebook. Now you can find and communicate with customers you gathered outside of social, and use Facebook to do it. Fair to say such users are a sensible target and will be responsive to your message since they’ve already bought something from you. And no you’re not giving your customer info to Facebook. They’ll use something called “hashing” to make sure you don’t see Facebook user data (beyond email, phone number, address, or user ID), and Facebook can’t see your customer data. The end result, social becomes far more workable and more valuable to marketers when it delivers on the promise that made it so exciting in the first place. That promise is the ability to move past casting wide nets to the masses and toward concentrating marketing dollars efficiently on the targets most likely to yield results.

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• How much is a subscriber worth?

  - by Tom Lewin

  This year at Red Gate, we’ve started providing a way to back up SQL Azure databases and Azure storage. We decided to sell this as a service, instead of a product, which means customers only pay for what they use. Unfortunately for us, it makes figuring out revenue much trickier. With a product like SQL Compare, a customer pays for it, and it’s theirs for good. Sure, we offer support and upgrades, but, fundamentally, the sale is a simple, upfront transaction: we’ve made this product, you need this product, we swap product for money and everyone is happy. With software as a service, it isn’t that easy. The money and product don’t change hands up front. Instead, we provide a service in exchange for a recurring fee. We know someone buying SQL Compare will pay us $X, but we don’t know how long service customers will stay with us, or how much they will spend. How do we find this out? We use lifetime value analysis. What is lifetime value? Lifetime value, or LTV, is how much a customer is worth to the business. For Entrepreneurs has a brilliant write up that we followed to conduct our analysis. Basically, it all boils down to this equation: LTV = ARPU x ALC To make it a bit less of an alphabet-soup and a bit more understandable, we can write it out in full: The lifetime value of a customer equals the average revenue per customer per month, times the average time a customer spends with the service Simple, right? A customer is worth the average spend times the average stay. If customers pay on average $50/month, and stay on average for ten months, then a new customer will, on average, bring in $500 over the time they are a customer! Average spend is easy to work out; it’s revenue divided by customers. The problem comes when we realise that we don’t know exactly how long a customer will stay with us. How can we figure out the average lifetime of a customer, if we only have six months’ worth of data? The answer lies in the fact that: Average Lifetime of a Customer = 1 / Churn Rate The churn rate is the percentage of customers that cancel in a month. If half of your customers cancel each month, then your average customer lifetime is two months. The problem we faced was that we didn’t have enough data to make an estimate of one month’s cancellations reliable (because barely anybody cancels)! To deal with this data problem, we can take data from the last three months instead. This means we have more data to play with. We can still use the equation above, we just need to multiply the final result by three (as we worked out how many three month periods customers stay for, and we want our answer to be in months). Now these estimates are likely to be fairly unreliable; when there’s not a lot of data it pays to be cautious with inference. That said, the numbers we have look fairly consistent, and it’s super easy to revise our estimates when new data comes in. At the very least, these numbers give us a vague idea of whether a subscription business is viable. As far as Cloud Services goes, the business looks very viable indeed, and the low cancellation rates are much more than just data points in LTV equations; they show that the product is working out great for our customers, which is exactly what we’re looking for!

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• Planning development when academic research is involved

  - by Another Anonymous User

  Dear fellow programmers, how do you do "software planning" when academic research is involved? And, on a side note, how do you convince your boss that writing software is not like building a house and it's more like writing a novel? The gory details are below. I am in charge of a small dev team working in a research lab. We started developing a software with the purpose of going public one day (i.e. sell and make money off that). Such software depends on, amongst other things, at least two independent research lines: that is, there are at least two Ph.D. candidates that will, hopefully, one day come out with a working implementation of what we need. The main software depends also on other, more concrete resources that we as developers can take care of: graphics rendering, soft bodies deformation, etc. My boss asked me to write the specifications, requirements AND a bloody GANTT chart of the entire project. Faced with the fact that I don't have a clue about the research part, and that such research is fundamental for the software, he said "make assumptions." For the clarity of the argument, he is a professor whose Ph.D. students should come up with the research we need. And he comes from a strictly engineering background: plan everything first, write down specifications and only then write down code that "it's the last part". What I am doing now: I broke down the product in features; each 'feature' is, de facto, a separate product; Each feature is built on top of the previous one; Once a feature (A) has a working prototype the team can start working on the next feature (B), while QA for is being done for A (if money allows, more people can be brought in, etc.); Features that depend on research will come last: by then, hopefully, the research part will be completed (when is still a big question) ; Also, I set the team to use SCRUM for the development of 'version 1.0', due in a few months. This deadline could be set based on reasonable assumptions: we listed all required features, we counted our availability, and we gave a reasonable estimate. So my questions, again, are: How do I make my boss happy while at the same time get something out the door? How do I write specifications for something we -the developers- have no clue whether it's possible to do or not? (We still haven't decided which libraries to use for some tasks; we'll do so when we'll need to) How do I get the requirements for that, given that there are yet no clients nor investors, just lots of interests and promises? How do I get peace in the world? I am sure at least one of my questions will be answered :) ps: I am writing this anonymously since a potential investor might backfire if this is discovered. Hope you'll understand. However I must say I do not like this mentality of 'hiding the truth': this program will likely benefit many, and not being able to talk openly about this (with my name and my reputation attached) feels like censorship. But alas, I care more about your suggestions now.

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• The best computer ever

  - by Jeff

  (This is a repost from my personal blog… wow… I need to write more technical stuff!) About three years and three months ago, I bought a 17" MacBook Pro, and it turned out to be the best computer I've ever owned. You might think that every computer with better specs is automatically better than the last, but that hasn't been my experience. My first one was a Sony, back in the Pentium III days, and it cost an astonishing $2,500. That was even more ridiculous in 1999 dollars. It had a dial-up modem, and a CD-ROM, built-in! It may have even played DVD's. A few years later I bought an HP, and it ended up being a pile of shit. The power connector inside came loose from the board, and on occasion would even short. In 2005, I bought a Dell, and it wasn't bad. It had a really high resolution screen (complete with dead pixels, a problem in those days), and it was the first laptop I felt I could do real work on. When 2006 rolled around, Apple started making computers with Intel CPU's, and I bought the very first one the week it came out. I used Boot Camp to run Windows. I still have it in its box somewhere, and I used it for three years. The current 17" was new in 2009. The goodness was largely rooted in having a big screen with lots of dots. This computer has been the source of hundreds of blog posts, tens of thousands of lines of code, video and photo editing, and of course, a whole lot of Web surfing. It connected to corpnet at Microsoft, WiFi in Hawaii and has presented many a deck. It has traveled with me tens of thousands of miles. Last year, I put a solid state drive in it, and it was like getting a new computer. I can boot up a Windows 7 VM in about 19 seconds. Having 8 gigs of RAM has always been fantastic. Everything about it has been fast and fun. When new, the battery (when not using VM's) could get as much as 10 hours. I can still do 7 without much trouble. After 460 charge cycles, the battery health is still between 85 and 90%. The only real negative has been the size and weight. It's only an inch thick, but naturally it's pretty big with a 17" screen. You don't get battery life like that without a huge battery, either, so it's heavy. It was never a deal breaker, but sometimes a long haul across a large airport, you know you're carrying it. Today, Apple announced a new, thinner and lighter 15" laptop, with twice the RAM and CPU cores, and four times the screen resolution. It basically handles my size and weight issues while retaining the resolution, and it still costs less than my 17" did. So I ordered one. Three years is an excellent run, but I kind of budgeted for a new workhorse this year anyway. So if you're interested in a 17" MacBook Pro with a Core 2 Duo 2.66 GHz CPU, 8 gigs of RAM and a 320 gig hard drive (sorry, I'm keeping the SSD), I have one to sell. They've apparently discontinued the 17", which is going to piss off the video community. It's in excellent condition, with a few minor scratches, but I take care of my stuff.

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• Is there any kind of established architecture for browser based games?

  - by black_puppydog

  I am beginning the development of a broser based game in which players take certain actions at any point in time. Big parts of gameplay will be happening in real life and just have to be entered into the system. I believe a good kind of comparison might be a platform for managing fantasy football, although I have virtually no experience playing that, so please correct me if I am mistaken here. The point is that some events happen in the program (i.e. on the server, out of reach for the players) like pulling new results from some datasource, starting of a new round by a game master and such. Other events happen in real life (two players closing a deal on the transfer of some team member or whatnot - again: have never played fantasy football) and have to be entered into the system. The first part is pretty easy since the game masters will be "staff" and thus can be trusted to a certain degree to not mess with the system. But the second part bothers me quite a lot, especially since the actions may involve multiple steps and interactions with different players, like registering a deal with the system that then has to be approved by the other party or denied and passed on to a game master to decide. I would of course like to separate the game logic as far as possible from the presentation and basic form validation but am unsure how to do this in a clean fashion. Of course I could (and will) put some effort into making my own architectural decisions and prototype different ideas. But I am bound to make some stupid mistakes at some point, so I would like to avoid some of that by getting a little "book smart" beforehand. So the question is: Is there any kind of architectural works that I can read up on? Papers, blogs, maybe design documents or even source code? Writing this down this seems more like a business application with business rules, workflows and such... Any good entry points for that? EDIT: After reading the first answers I am under the impression of having made a mistake when including the "MMO" part into the title. The game will not be all fancy (i.e. 3D or such) on the client side and the logic will completely exist on the server. That is, apart from basic form validation for the user which will also be mirrored on the server side. So the target toolset will be HTML5, JavaScript, probably JQuery(UI). My question is more related to the software architecture/design of a system that enforces certain rules. Separation of ruleset and presentation One problem I am having is that I want to separate the game rules from the presentation. The first step would be to make an own module for the game "engine" that only exposes an interface that allows all actions to be taken in a clean way. If an action fails with regard to some pre/post condition, the engine throws an exception which is then presented to the user like "you cannot sell something you do not own" or "after that you would end up in a situation which is not a valid game state." The problem here is that I would like to be able to not even present invalid action in the first place or grey out the corresponding UI elements. Changing and tweaking the ruleset Another big thing is the ruleset. It will probably evolve over time and most definitely must be tweaked. What's more, it should be possible (to a certain extent) to build a ruleset that fits a specific game round, i.e. choosing different kinds of behaviours in different aspects of the game. This would do something like "we play it with extension A today but we throw out extension B." For me, this screams "Architectural/Design pattern" but I have no idea on who might have published on something like this, not even what to google for.

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• Is changing my job now a wise decision? [closed]

  - by FlaminPhoenix

  First a little background about myself. I am a javascript programmer with 3.8 years of experience. I joined my current company a year and 3 months ago, and I was recruited as a javascript programmer. I was under the impression I was a programmer in a programming team but this was not the case. No one else except me and my manager knows anything about programming in my team. The other two teammates, copy paste stuff from websites into excel sheets. I was told I was being recruited for a new project, and it was true. The only problem was that the server side language they were using was PHP. They were using a popular library with PHP, and I had never worked with PHP before. Nevertheless, I learnt it well enough to get things working, and received high praise from my boss's boss on whichever project I worked on. Words like "wow" , "This looks great, the clients gonna be impressed with this." were sprinkled every now and then on reviewing my work. They even managed to sell my work to a couple of clients and as I understand, both of my projects are going to fetch them a pretty buck. The problem: I was asked to move into a project which my manager was handling. I asked them for training on the project which never came, and sure enough I couldnt complete my first task on the new project without shortcomings. I told my manager there were things I didnt know how to get done in the new project due to lack of training. His project had 0 documentation. I was told he would "take care" of everything relating to those shortcomings. In the meantime, I was asked to switch to another project. My manager made the necessary changes and later told me that the build had "broken" on the production server and that I needed to "test" my changes before saying things were done. I never deployed it on the production server. He did. I never saw / had the opportunity to see the final build before it went to production. He called me for a separate meeting and started pointing fingers at me, but I took full responsibility even if I didnt have to. He later on got on a call with his boss, in my presence, and gave him the impression that it was all my fault. I did not confront him about this so far. I have worked late / done overtime without them asking a lot, but last week, I just got home from work, and I got calls asking me to solve an issue which till then they had kept quiet about even though they were informed about it. I asked my manager why I hadnt been tasked with this when I was in office. He started telling me which statements to put where, as if to mock me, and that this "is hardly an overtime issue" and this pissed me off. Also, during the previous meeting, he was constantly talking highly about his work, at the same time trying to demean mine. In the meantime, I have attended an interview with another MNC, and the interviewers there were fully respectful of my decision to leave my current company. Its a software company, so I can expect my colleagues to know a lot more than me. Im told I can expect their offer anytime this week. My questions: Is my anger towards my manager justified? While leaving, do I tell him that its because of his actions that Im leaving? Do I erupt in anger and tell him that he shouldnt have put the blame on me since he was the one doing the deployment? This is going to be my second resignation to this company. The first time I wanted to resign, I was asked to stay back and my manager promised a lot of changes, a couple of which were made. How do I keep myself from getting into such situations with my employers in the future?

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• Tutorials and libraries for OpenGL-ES games on Android

  - by user197141

  What tutorials and libraries are available which can help beginners to develop 2D and 3D games on Android using OpenGL-ES? I'm looking for tutorials which can help me learn OpenGL-ES, and I'm looking for OpenGL-ES libraries which can make life easier for beginners in OpenGL-ES. Since Android is still small, I guess it may be help-full to read iPhone OpenGL-ES tutorials as well, as I suppose the OpenGL-ES functionality is much the same. I have found the following useful information which I would have liked to share: Android tutorials: Basic tutorial covering polygons, no textures anddev forum with some tutorials Other Android OpenGL-ES information: Google IO lecture regarding games, not much OpenGLES The The Khronos Reference Manual is also relevant to have, but its not exactly the best place to start. iPhone OpenGL-ES tutorials (where the OpenGl-ES information is probably useful): http://web.me.com/smaurice/AppleCoder/iPhone_OpenGL/Archive.html http://iphonedevelopment.blogspot.com/2009/05/opengl-es-from-ground-up-table-of.html As for libraries which a beginner might use to get a simpler hands-on experience with OpenGL-ES, I have only found Rokon, which is recently started, thus has many holes and bugs. And it's gnuGPL licensed (at the moment) which means it cannot be used, if we wish to sell our games. What else is out there?

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• How good is Dotfuscator Community Edition? What is "good enough obfuscator"?

  - by zendar

  I plan to release one small, low priced utility. Since this is more hobby than business, I planned to use Dotfuscator Community Edition that is shipped with VS2008. How good is it? I could also use definition of "good enough obfuscator" - what features are missing from Dotfuscator Community Edition to make it good enough. Edit: I checked pricing on number of commercial obfuscators and they cost a lot. Is it worth it? Are commercial versions that much better protecting from reverse engineering? I'm not very afraid of my application being cracked (it will be disappointing if application is so bad that no one is interested in cracking it). It's not heavily protected anyway, not overly complex serial key and licence checks on few places in code. It just bugs me that without obfuscation, somebody can easily get source code, rebrand it and sell it as its own. Does this happens a lot? Edit 2: Can somebody recommend commercial obfuscator. I found lots of them, all of them are expensive, some even don't have price listed on web site. Feature wise, all products seem more or less similar. What is minimal set of features obfuscator should have?

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• Using NSNumberFormatter to get a decimal value from an international currency string

  - by Duncan A

  It seems that the NSNumberFormatter can't parse Euro (and probably other) currency strings into a numerical type. Can someone please prove me wrong. I'm attempting to use the following to get a numeric amount from a currency string: NSNumberFormatter *currencyFormatter = [[[NSNumberFormatter alloc] init] autorelease]; [currencyFormatter setNumberStyle:NSNumberFormatterCurrencyStyle]; NSNumber *currencyNumber = [currencyFormatter numberFromString:currencyString]; This works fine for UK and US currency amounts. It even deals with $ and £ and thousands separators with no problems. However, when I use it with euro currency amounts (with the Region Format set to France or Germany in the settings app) it returns an empty string. All of the following strings fail: 12,34 € 12,34 12.345,67 € 12.345,67 It's worth noting that these strings match exactly what comes out of the NSNumberFormatter's stringFromNumber method when using the corresponding locale. Setting the Region Format to France in the settings app, then setting currencyNumber to 12.34 in the following code, results in currencyString being set to '12,34 €' : NSNumberFormatter *currencyFormatter = [[[NSNumberFormatter alloc] init] autorelease]; [currencyFormatter setNumberStyle:NSNumberFormatterCurrencyStyle]; NSString *currencyString = [currencyFormatter stringFromNumber:currencyNumber]; It would obviously be fairly easy to hack around this problem specifically for the Euro but I'm hoping to sell this app in as many countries as possible and I'm thinking that a similar situation is bound to occur with other locales. Does anyone have an answer? TIA, Duncan

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• Using Essential Use Cases to design a UI-centric Application

  - by Bruno Brant

  Hello all, I'm begging a new project (oh, how I love the fresh taste of a new project!) and we are just starting to design it. In short: The application is a UI that will enable users to model an execution flow (a Visio like drag & drop interface). So our greatest concern is usability and features that will help the users model fast and clearly the execution flow. Our established methodology makes extensive use of Use Cases in order to create a harmonious view of the application between the programmers and users. This is a business concern, really: I'd prefer to use an Agile Method with User Stories rather than User Cases, but we need to define a clear scope to sell the product to our clients. However, Use Cases have a number of flaws, most of which are related to the fact that they include technical details, like UI, etc, as can be seem here. But, since we can't use User Stories and a fully interactive design, I've decided that we compromise: I will be using Essential Use Cases in order to hide those details. Now I have another problem: it's essential (no pun intended) to have a clear description of UI interaction, so, how should I document it? In other words, how do I specify a application through the use of Essential Use Cases where the UI interaction is vital to it? I can see some alternatives: Abandon the use of Use Cases since they don't correctly represent the problem Do not include interface descriptions in the use case, but create another documentation (Story Boards) and link then to the Essential Use Cases Include UI interaction description to the Essential Use Cases, since they are part of the business rules in the perspective of the users and the application itself

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• What is the most important thing you weren't taught in school?

  - by Alexandre Brisebois

  What is the most important thing you weren't taught in school? What topics are missing from the CS/IS education? Posted so far How to sell an idea Principles: Often, good enough is better than perfect. Making mistakes is actually a Good Thing™ -- as long as they're new mistakes. If a user can break your code they will. In the Real World™ they're all open-book exams Self confidence is way more important in getting ahead than intelligence. Always prefer simplicity over complexity. The best code is the code that you don't write. You never know when you'll meet someone again ... or where. It's always worthwhile to treat people with respect and kindness. Be aware of what you don't know and don't be afraid to ask questions when you need to Missing knowledge: How to communicate effectively. Lack of source control Lack of Softskills experience How to productize code How to write secure code How to formulate problems How to self-measurement. To evaluate ones true competences and market worth. How to debug code How important is backup How to read code on a large scale (being able to adapt and build upon existing projects) Good Regular expressions comprehension How to teach others effectively TDD/Unit testing Critical thinking How to integrate different skills and languages in a single project

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• iPhone apps: Webapps or native?

  - by jpartogi

  Hi all, I am planning to create an iPhone apps version for our online webapps. I am still new to iPhone apps development so I don't know whether to choose iPhone native or a webapps that runs on iPhone browser. The requirement is actually pretty basic. The iPhone apps need to submit data and get data from the database that is also used by the webapps. User would have the same access to the webapps, only I want this specific to iPhone, as the user experience would be different using a webapps and iPhone apps. I am also interested to sell the application on Apple store. Based on your experience, what would be better for this kind of requirement, iPhone native or webapps? What are the drawbacks building a native iPhone apps and webapps that runs on iPhone browser? Also, am I only limited to Objective-C to build a native iPhone apps? Or is there any other framework for that? Please be gentle on me, I am not starting a flamewar.

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• jquery navbar active state stays through refresh

  - by bob

  Hello, I am building a web application and because it has a layout. I don't want to have to create a seperate navigation bar for each page. I am wondering if I can assign an active class to a link that gets clicked on my navbar which will keep the active class even after a page refresh. html <div id="navbar"> <ul id = "main_nav"> <li><%= link_to '', root_path, :class => "home" %></li> <li><%= link_to '', junklists_path, :class => "buy" %></li> <li><%= link_to '', post_junk_path, :class => "sell" %></li> <li><%= link_to '', contact_path, :class => "contact" %></li> </ul> </div> jquery $("#main_nav li a").click(function(){ $("#main_nav li a.active").removeClass('active'); $(this).stop().addClass('active'); }) What options do I have? Thanks in advance!

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• rails + sheevaplug = rails home development server and more

  - by microspino

  Hello I'd like to build a "Rails Brick" using a Sheevaplug from Marvell (O.S. is Ubuntu out of the box but You can install other distributions on It). It will be a home server and a silent, low cost (99$) low energy development machine. I'd like to add rails RVM, lot of gems, git-based heroku like deployment, passenger + nginx. This way I could have a portable server with a complete development environment and maybe I could find a hosting company where I can co-locate a grid of this devices or I can sell It as a simple little server for 10 or less users offices, with some centralized rails services (I think to a CMS, a BLOG, a WIKI, calendar or whatever this little jewel could afford). The usb port could make It a print server too or a UMTS link to the web via HUAWEI like usb UMTS keys. Can you give me some hint about: Is this project a crazy-close-to-failure idea? Why? which gem would You include? which rails open source app would you suggest? I have already an Excito Bubba Server at home, I saw the TonidoPlug so It came up in my mind to build something similiar but Rails based (Bubba is PHP based, TonidoPlug I don't know but It does not seems a Rails thing).

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• Shopping list for developing Windows app on Mac

  - by raj.tiwari

  Folks, I need to maintain a C#/.Net desktop application. So, I need to set myself up with Windows(7?) and Visual Studio. My current development machine is a Macbook Pro and I would like to continue using it. Overall, I am considering the following recipe: Install VMWare Fusion or Parallels or VirtualBox for running the Windows OS Buy a version of Windows to develop on Buy Windows Developer tools Having been in the open source universe all this time, I am utterly unfamiliar with the options/packages in the Windows world. I could use some help on the following: Does the recipe above look fine, or do I need to change something? What is a good VM environment to buy/use? VirtualBox is free, but Parallels/VMWare promise Windows app that blend in with my Mac windows. Could use some help on this topic Does MSFT sell a package deal which has bare bones Windows 7 and the necessary dev tools, or do I need to buy the OS and dev tools separately? Since I only need Windows to churn this C# desktop application, What is the OS version and flavor or Visual Studio I should get? Thanks in advance for any pointers. -Raj

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• Product Catalog Schema design

  - by FlySwat

  I'm building a proof of concept schema for a product catalog to possibly replace a very aging and crufty one we use. In our business, we sell both physical materials and services (one time and reoccurring charges). The current catalog schema has each distinct category broken out into individual tables, while this is nicely normalized and performs well, it is fairly difficult to extend. Adding a new attribute to a particular product involves changing the table schema and backpopulating old data. An idea I've been toying with has been something along the line of a base set of entity tables in 3rd normal form, these will contain the facts that are common among ALL products. Then, I'd like to build an Attribute-Entity-Value schema that allows each entity type to be extended in a flexible way using just data and no schema changes. Finally, I'd like to denormalize this data model into materialized views for each individual entity type. This views are what the application would access. We also have many tables that contain business rules and compatibility rules. These would join against the base entity tables instead of the views. My big concerns here are: Performance - Attribute-Entity-Value schemas are flexible, but typically perform poorly, should I be concerned? More Performance - Denormalizing using materialized views may have some risks, I'm not positive on this yet. Complexity - While this schema is flexible and maintainable using just data, I worry that the complexity of the design might make future schema changes difficult. For those who have designed product catalogs for large scale enterprises, am I going down the totally wrong path? Is there any good best practice schema design reading available for product catalogs?

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• Extending ASP.NET role providers

  - by Quick Joe Smith

  Because the RoleProvider interface seems to treat roles as nothing more than simple strings, I'm wondering if there is any non-hacky way to apply an optional value for a role on a per-user basis. Our current login management system implements roles as key-value pairs, where the value part is optional and usually used to clarify or limit the permissions granted by a role. For example, a role 'editor' might contain a user 'barry', but for 'barry' it will have an optional value 'raptors', which the system would interpret to mean that Barry can only edit articles filed under the 'raptors' category. I have seen elsewhere a suggestion to simply create additional delimited roles, such as 'editor.raptors' or somesuch. That's not really going to be ideal because it would bloat the number of roles greatly, and I can tell it's going to be a very hard sell to replace our current implementation (which is also very less than ideal, but has the advantage of being custom made to work with our user database). I can tell already that the concatenation method mentioned above is going to involve a lot of tedious string-splitting and partial matching. Is there a better way?

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