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How To Find Reasons of Why Site Goes Online/Offline

- by HollerTrain

Seems today a website I manage has been going online and offline throughout the entire day. I have no idea what is causing the issue so I am seeking guidance on where to start. It is a Wordpress based site. So here is what I DO know: I use a program that pings the server every minute and when the server is not responding me it emails me, so I can know exactly when the site is online and offline. The site between 8pm to 12pm 12.28, and around the 1a hour early morning 12.29 (New York City timezone, and all times below are in same timezone). At the time of the ups/downs I see a lot of strain on the memory usage. Look at the load average when the site is going online/offline (http://screencast.com/t/BRlfXkqrbJII). Then I ran this command to restart http (http://screencast.com/t/usVtYWZ2Qi) and the memory usage then goes down to this (http://screencast.com/t/VdTIy3bgZiQB). An hour after I restarted http, the site then went offline/online so restarting the http didn't do much help. When the site is going offline/online, I ran the top command and get this (http://screencast.com/t/zEwr7YQj3). Here is a top command when the site is at it's lowest (http://screencast.com/t/eaMfha9lbT - so this would be dubbged "normal"). Here is a bandwidth report (http://screencast.com/t/AS0h2CH1Gypq). The traffic doesn't seem to be that much (http://screencast.com/t/s7hrWNNic1K), but looking at my times the site is going up/down this may be one of the reasons? I have the dvp Nitro package at Media Temple (http://mediatemple.net/webhosting/nitro/). So at this point I would request some help in trying to figure out what the cause of this is, and how I can go about pinpointing this issue. ANY HELP is greatly appreciated.

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Apache configuration: choose a site to display according to visitor's IP address

- by user64294

Hi all. I would like to set a special configuration in our apache web server. I would like to display sites to the users according their IP addresses. We plan to upgrade our web sites. During the upgrade we'll put a maintenance site: so all the users which will connect to our web sites will get this site. but in order to test the upgrade i need to set apache to let only my IP address to access to asked site. If my IP address is a.b.c.d and if i ask for test_dot_com i want to see it. but all other users, having a different IP address, should get the maintenane site even if they look for test_dot_com. Is there a way to do this? PS: sorry As i'm a new user i can't use more than one link. so test_dot_com = test.com Thank you.

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Automatic server redirect that passes through as the referring site

- by nsearle

Hey All, As always, I would like to thank all of your help and assistance in advance. I am looking for a way to automatically redirect a user to a site and maintain the redirect site as the referral site. Let me explain the process and what is needed in a step by step format. User clicks on a desired link in an email User is navigated to testdomain.com User is automatically redirected to test.com/landing test.com sees testdomain.com as the referral site Data is gathered via Google Analytics I am unsure as if this PHP code will take care of it, or not - header("Location: http://google.com", true, 303); I could test and that is most likely what I am going to do. But I would like to understand a little more as to WHY this would or WHY this wouldn't work.

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Site resolves fine without "www", "www" creates database error

- by PatrickS

Working with BOA ( Barracuda / Octopus / Aegir ) , I've installed a few Drupal sites without any problems and following the same process for all. BOA is running on Nginx. All sites are going thru Cloudflare's network , where I set the same DNS settings. A example.com points to IPADDRESS A www points to IPADDRESS the nameservers of each domain are pointing to Cloudflare's respective nameservers. It all works , except for one site that works perfectly without "www" , but with "www" returns the typical database error if Drupal can't find the site's database. Site off-line The site is currently not available due to technical problems. Please try again later. Thank you for your understanding. If you are the maintainer of this site, please check your database settings in the settings.php file and ensure that your hosting provider's database server is running. For more help, see the handbook, or contact your hosting provider. In BOA, all sites have the same alias, basically a symlink, redirecting like this... www.example.com - example.com

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HTTP traffic through PIX VPN from outside site

- by fwrawx

I have a remote site with a website that only allows access from the outside IP assigned to our local PIX. I have users connecting to the local networking using a VPN that need to be able to view this remote site. I don't think this works because the packets want to come in and go out over the same (ext) interface. So I'm looking for a way to make this work using the PIX or setting up a service on a server on the local network to act as a middle-man for the HTTP requests. The remote site doesn't support setting up a VPN to our PIX. The remote website is dishing out pages over a non-standard port. Can I use squid or something similar to proxy just one site?

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Site without "www" is hacked !

- by Felicita

A site with www.site.com (make with php)works normally but without www "site.com" has been hacked. How can I clean injection? Thanks

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Tomcat and ASP site under IIS6 with SSL

- by Rafe

I've been working on migrating our companies' website from it's original server to a new one and am having two different but possibly related problems. The box this is sitting on is a Windows 2003 server x64 running IIS 6. The Tomcat version is 5.5.x as it was the version the original deployment was built on. There are two other sites on the server one in plain HTML, another in PHP and the one I am trying to migrate is a combination of Java and ASP (the introductory/sign in pages being Java as well as many reports used for our clients and the administration pages being in ASP) First of all I can only access the site if I enter the ip followed by :8080 (xxx.xxx.xxx.xxx:8080). The original setup had an index.html file in the root of the site with a bit of javascript in the header that pointed the site to 'www.mysite.com/app/public' but if I try going directly to the site without the 8080 I get a 'page not found error' and the javascript redirector causes the same problem because it doesn't add the 8080 into the URL even though on the original site the 8080 wasn't present so I don't understand why it would need it now. The js redirect looks like this: <script language="JavaScript">  </script> When setting the site up I used the command line to unbind IIS from all of the ip's on the system (there are 12 ip's on this box) because I was led to believe Tomcat wanted to use localhost which wasn't accessible. I'm not sure if this was the right thing to do but I'm throwing it in for the sake of completeness. And actually, at this point trying to go to localhost from the server itself throws up a 'could not connect to localhost' error. If I go to localhost:8080 I get the tomcat welcome page. If I do localhost:8080/app/public I get the intro page to our website. So I'm not sure what I'm even looking at in this case, that is what the proper behavior should be. The second part of the problem is that if I do go to either the ip or localhost such as above (localhost:8080/app/public) and click on our login link it is supposed to transfer me to our login page yet instead I receive a 'could not connect' error and the url has changed to localhost:8443/app/secure. From my research I see that port 8443 is Tomcats SSL port and the server.xml alludes to it as follows: <Connector port="8080" maxHttpHeaderSize="8192" maxThreads="150" minSpareThreads="25" maxSpareThreads="75" enableLookups="false" redirectPort="8443" acceptCount="100" connectionTimeout="20000" disableUploadTimeout="true" /> I have an SSL certificate assigned to the site via IIS and was under the impression that by default Tomcat allowed IIS to handle secure connections but apparently something is munged because it's not working. There is another section in the server.xml that reads like this: <Connector port="8009" enableLookups="false" redirectPort="443" protocol="AJP/1.3" /> Which I'm not sure what it is for although port 443 is the SSL port that IIS uses so I'm confused as to what this is supposed to be doing. Another question I have is when does the isap_redirector actually come into play? How does it know when to try and serve pages through Tomcat and when not to? I've hunted around the 'net for an answer and have yet to find a clear dialogue on the subject. Anyone have any pointers as to where to look for a solution to all of this?

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mac + parallels and https site test = router restarts

- by Erik

Ok I have an interesting & very frustrating problem happening. I'm going to explain it the best I can. I work as a graphic designer & web designer on a mac and have a Comcast internet connection that comes through a Comcast branded router (SMC8014) which then ties into an Airport Extreme Base Station which runs my office network. I run OS 10.5.7 and also run Parallels 4.0.3 (running Windows XP) for testing websites in Internet Explorer and so on. Ok, so that the basic background. Here's my issue. I've been collaborating an ecommerce website with another designer/developer and when testing the site on the PC side we have started to run into some sort of network problem. The site is https if that matters at all I suspect it may. Basically when I run parallels for testing I am constantly having to restart the router in order to connect to the test site (it's hosted). Funny thing is I can access the rest of the internet fine, just not this site I'm working on until I restart the router (It's sorta like the site is timing out). This never happens when just running the Mac side of things. It only becomes an issue when Parallels is open and I am doing page refreshes while making css or HTML edits via something like Coda or CSS edit (connected to the hosting server via ftp). The real problem is that once the problem starts I only get about 2 or 3 page loads before I have to restart the router again. It's absolutely crippling. I cannot get any work done when I have to restart the router every couple of minutes. So, if you think this problem is isolated to me, the answer is no. The designer/developer I'm collaborating with has an office a couple miles away and experiences very similar problems under slightly different setup. He also has Comcast as his internet provider and connects his router to an Airport and primarily works on a mac. The main difference is that rather than using a visualizer like parallels to test the website on the PC he uses a real live PC that is on his network. Once he fire up the PC to do testing he runs into the same issue described above. After a couple of page refreshes in Internet Explorer or other browser on the PC the site becomes unresponsive and the router has to get restarted. Any thoughts on what is going on here would be greatly appreciated. Thanks in advance.

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Why can't European users access my site?

- by japancheese

Hello, My site has been running just fine for the past couple of years, but all of a sudden, two days ago, European users have been experiencing serious connection problems to the site. I really want to fix this for them, but what's the best way to figure out what the issue is? I have absolutely no connection problems to the site on my end, nor do Asian or other American users it seems. Using just-ping.com, some European servers come back with some packet losses. I tried doing some traceroutes from European servers to my own, but they all seemed to work just fine. I'd at least like to be able to tell users that if the problem does not lie with my server, then it at least lies somewhere out of my control. I really want to figure out what the choke point is though. Is there another way I might be able to find out why they can't seem to connect to the site? Just looking for any other ideas from people that have had a similar experience.

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Consolidate multiple site files into single location

- by seengee

We have a custom PHP/MySQL CMS running on Linux/Apache thats rolled out to multiple sites (20+) on the same server. Each site uses exactly the same CMS files with a few files for each site being customised. The customised files for each site are: /library/mysql_connect.php /public_html/css/* /public_html/ftparea/* /public_html/images/* There's also a couple of other random files inside /public_html/includes/ that are unique to each site. Other than this each site on the server uses the exact same files. Each site sitting within /home/username/. There is obviously a massive amount of replication here as each time we want to deploy a system update we need to update to each user account. Given the common site files are all stored in SVN it would make far more sense if we were able to simply commit to SVN and deploy to a single location direct from there. Unfortunately, making a major architecture change at this stage could be problematic. In my mind the ideal scenario would mean creating an account like /home/commonfiles/ and each site using these common files unless an account specific file exists, for example a request is made to /home/user/public_html/index.php but as this file doesnt exist the request is then redirected to /home/commonfiles/public_html/index.php. I know that generally this approach is possible, similar to how Zend Framework (and probably others) redirect all requests that dont match a specific file to index.php. I'm just not sure about how exactly to go about implementing it and whether its actually advisable. Would really welcome any input/ideas people have got. Thanks.

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apache running but site not accessible

- by Shyam

Am pretty new to server administration. So I am not able to get to the root of the problem. I am running Apache2 with mod_php on a 1GB Rackspace Cloud Server (Ubuntu 9.10). My site goes down often, and I have to restart apache2 to get the site working. I checked the "error.log" file. There were no signs of any error messages. I even searched for words like [error] / error / warn / [warn] . But no results. The site goes down and even then apache is running. When the site was down, the checked the status /etc/init.d/apache2 status and it gave ** * Apache is running (pid 433). ** Any suggestions where I should look for the problem. Thanks a lot.

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any software for managing data center, incidents, SLAs?

- by coderwhiz

I have been looking in using OTRS - ITSM to manage all of our services but wanted to know if any software existed that is not built into a ticket system? Pretty much want to add all services and tie them to an SLA. Once that is done, we would manually declare incidents and the system would automatically send our notificaton to the proper e-mail lists for downtime/planned maintenance. Would be nice if it calculates reports for SLAs etc. thanks

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Access SharePoint 2010 site with Google Chrome Frame inside Internet Explorer 6

- by aphoria

Is it possible to use Google Chrome Frame in IE 6 to access a SharePoint 2010 site without displaying the WarnOnUnsupportedBrowsers message. The message I get is this: Your Web browser will have problems displaying this web page. Changes to the site may not function properly. For a better experience, please update your browser to its latest version. Ideally, I'm hoping to only have to make changes to the client, but if the site itself needs to modified I can probably get it done.

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Help on using mod_rewrite to serve I18N static site

- by Guandalino

My static site www.example.com is translated in different languages and files are organized in this hierarchy: / /de index.html seite-1.html /en index.html page-1.html /it index.html pagina-1.html The root contains no files, just one subdirectory for each language the site is translated in, while subdirectories contain pages translated (both content and file name are) in the language corresponding to subdirectory name, de, en, it, etc. The question is: how to configure mod_rewrite so that when a client visits www.example.com it is taken to the correct version of the site, falling back to english version if the required locale is not supported (i.e. Accept-Language header doesn't exist or specifies a language for which the site is not available, e.g. fr)? Thanks for any pointer, I'm here to provide further details or feedback! Best regards

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Database maintenance, big binary table optimization

- by jgemedina

Hi i have a huge database, around 1 TB in size, most of the space is consumed by a table which stores images, the tables has right now almost 800k rows. server response time has increased, i would like to know which techniques should i use or you recomend, partitioning? o how to reorganize the table every row is accessed by the image id column, and it has its clustered index by that column, and every two days i reorganize the index and every 7 days i rebuild it, but it seems not to be working any suggestions?

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Taking user out of MACHINENAME\Users group does not disallow them from authenticating with IIS site

- by jayrdub

I have a site that has anonymous access disabled and uses only IIS basic authentication. The site's home directory only has the MACHINENAME\Users group with permissions. I have one user that I don't want to be able to log-in to this site, so I thought all I would need to do is take that user out of the Users group, but doing so still allows him to authenticate. I know it is the Users group that is allowing authentication because if I remove that group's permissions on the directory, he is not allowed to log in. Is there something special about the Users group that makes it so you are actually always a part of it? Is the only solution to revoke the Users group's permissions on the site's home directory and grant a new group access that contains only the allowed users?

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IIS7.5 is only resolving to the Default Web Site

- by Dennis Burnham

I am able to access only the Default Web Site on a Windows 2008 R2 Server which is running IIS 7.5 The Default Web Site's binding is to "All Unassigned", same way as I have done it on a different machine running IIS6 under Windows 2003 Server. The bindings of the desired Web Site have the IP address of the server and the correct home directory. Regardless what I do, the only page content I can see is the default index page in the wwwroot directory which is the Default Web Site. What must I do to deliver the correct content from the Web Sites that are configured in IIS7.5?

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Add site to trusted sites through GPO

- by Matt Bear

I need to add a site to trusted sites on all computers in my domain. I can do it with the "site to zone assignment list", however when I do, it locks trusted sites on the client computer "this setting is managed by your administrator". What I need is a way to add the site, make it persistant, and not affects the users ability to add trusted sites of thier own. (It's a development enviroment, sites are created and tested regularly, they need that ability.)

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Issue selenium code maintenance

- by Rajasankar

I want to group the common methods in one file and use it. For example, login to a page using selenium may be used in multiple times. Define that in class A and call it in class B. However, it throws null pointer exception. class A has public void test_Login() throws Exception { try{ selenium.setTimeout("60000"); selenium.open("http://localhost"); selenium.windowFocus(); selenium.windowMaximize(); selenium.windowFocus(); selenium.type("userName", "admin"); selenium.type("password", "admin"); Result=selenium.isElementPresent("//input[@type='image']"); selenium.click("//input[@type='image']"); selenium.waitForPageToLoad(Timeout); } catch(Exception ex) { System.out.println(ex); ex.printStackTrace(); } } with all other java syntax in class B public void test_kk() throws Exception { try { a.test_Login(); } catch(Exception ex) { System.out.println(ex); ex.printStackTrace(); } } with all syntax. When I execute class B, I got this error, java.lang.NullPointerException at A.test_Login(A.java:32) at B.test_kk(savefile.java:58) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at junit.framework.TestCase.runTest(TestCase.java:168) at junit.framework.TestCase.runBare(TestCase.java:134) at com.thoughtworks.selenium.SeleneseTestCase.runBare(SeleneseTestCase.j ava:212) at junit.framework.TestResult$1.protect(TestResult.java:110) at junit.framework.TestResult.runProtected(TestResult.java:128) at junit.framework.TestResult.run(TestResult.java:113) at junit.framework.TestCase.run(TestCase.java:124) at junit.framework.TestSuite.runTest(TestSuite.java:232) at junit.framework.TestSuite.run(TestSuite.java:227) at junit.textui.TestRunner.doRun(TestRunner.java:116) at junit.textui.TestRunner.doRun(TestRunner.java:109) at junit.textui.TestRunner.run(TestRunner.java:77) at B.main(B.java:77) I hope someone must have tried this before. I may miss something here.

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Continuous Flash music player while navigating site

- by phx-zs

I have a site that includes a Flash music player integrated into the layout. I want users to be able to navigate around the site without interrupting the music. I've done plenty of research and thinking and the following are the options I came up with (keeping in mind I want to be as SEO friendly as possible). Anyone have another idea? AJAX: I set up a version that changes the main content div to whatever nav link they click, thereby not interrupting the Flash player. I set it up in the proper search-engine-friendly manner with direct links and JQuery/Ajax functions. If someone goes to site.com/ and clicks the Contact nav link, it loads what's in the main content div on site.com/contact.php into the main content div and changes the URL bar to site.com/#Contact. The same goes for if they go to site.com/contact.php and click About in the nav, it loads the About content and changes the URL bar to site.com/contact.php#About. Obviously this opens up a whole new can of worms with AJAX and hash navigation/history issues, and I would end up with people possibly linking to things like site.com/contact.php#About (which I think looks terrible and can't be too great for SEO). Store the Flash player vars somewhere and reload them with the page: I'm not sure how to go about this, but I thought about keeping my regular navigation without AJAX and have it so when a user clicks a nav link, before it changes pages it stores the Flash player vars (current song and song position) somewhere, then loads them into Flash when the new page loads. Something with an iframe? Good alternative to a Flash player that will work for this type of application? Thanks!

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Blocking HTML and Javascript from being displayed on my site

- by Tim Powell

I am working on this new social networking site. One of it's various functions is posting. You can post to Facebook and my site, or Twitter and my site. That being said, I couldn't help but try and post HTML as I was testing sql injection. When I did, I noticed that there where ways to manipulate the site to, for instance, using a element to completely screw up the CSS design, or redirect a user to another site using javascript. That being said, I want to make my site a safe environment for my users... not a site that is used to distribute computer viruses, porn, and other things that might make someone tend to stay off of my site. When I searched this topic, I found ways to "strip" the HTML out of the $post variable before submitting it to the database. However, I would just like to make it so you can post any text, including HTML and Javascript, without the browser interpreting it as "run this..." code: I want to display it as plane text. I've seen it on Facebook, and when I looked at it the source code of a post, it showed <, /, and as regular text. I tried "dissecting" Facebook's source code, but found nothing. I have tried using tags such as <pre> and <code>, but because of the lack of ability to style and control them, I gave up and went back to just allowing HTML. Please, anyone who knows how to do this, please help me out. Thanks in advance, TP

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Cross-domain structure of the site

- by Coreal

I have a web site on which I wish to enable instant messaging via IRC. Now I am about to buy VPS to host the ircd on. So, I will have two servers: one is for the web site and the other is for the ircd. The question is how to use the web site's domain name for the ircd?

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Ubuntu server 10.04 disconnects after short periods of inactivity on my site

- by user57019

I'm new to Ubuntu (installed it for the first time just a couple of days ago on my server). I've Ubuntu Server 10.04 and am just using the terminal, no GUI like Gnome. So far it's working pretty great except for one big thing. Whenever I go to sleep and there's no activity on my server (it's not a big site so active users drop to 0 during the night), the server kind of disconnects. The only thing that can bring the site back online is to restart the whole server. I've tried disabling powersaving by using setterm but that changes nothing. Even if I wake up the server by pressing any key or so the site wont go back online! I've tried just restarting both Apache and MySQL (I'm using LAMP-server btw) but not even that works. But as soon as I turn the power off and on at the server, everythings work like normal for a couple of minutes of inactivity (~5-15 minutes I'd guess) and then it's down again unless someone logs in to the site and is active. I was previously using XAMPP on my laptop with Windows XP and that worked 24/7 so I don't think it's anything with my router or ISP. This is driving me crazy! My site is down all the time I'm in school as I have no possibility to restart the server if it becomes offline. Does anyone have a clue to what could be wrong?

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Site on IIS 7.5 accessible via SSL on server, but not from local network

- by bnieland

I have a site set up on IIS 7.5. I added the following binding... type: https Host Name: [Blank] Port: 443 IP Address: 192.168.1.6 Binding Information: [Blank] I can access the site via https://192.168.1.6 from the server itself. When I try to access the site from another machine (193.168.1.4) on the same sub-net via https://192.168.1.6 I get no response. http://192.168.1.6 returns the site as expected. I have used wireshark to examine the packets on the server, the first of which I have included as an image. There were two other packets, very similar to this. There was no response from the server. Any Ideas?

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Time out when creating a site collection

- by Daeko

I am trying to create a site collection programmatically. It has worked for about 6 months, but after the servers have been updated (various patches) it doesn’t work anymore (we have 3 servers: 1 development, 1 test, 1 production). It is still working in my development environment which hasn’t been updated, but not on the two others. I don’t receive any error messages, it just hangs at the code that is supposed to add the site collection (see code below). I am using Windows Server 2003 R2 and Sharepoint 2007 (version 12.0.0.6421 ). It doesn’t give me any errors, it just hangs until Internet Explorer comes with a “request timed out” response. If I try and debug the code, the code just stops there and nothing happens. No error messages or anything. public static string CreateSPAccountSite(string siteName) { string url = ""; SPSecurity.RunWithElevatedPrivileges(delegate() { SPWeb web = SPContext.Current.Web; using (SPSite siteCollectionOuter = new SPSite(web.Site.ID)) { SPWebApplication webApp = siteCollectionOuter.WebApplication; SPSiteCollection siteCollection = webApp.Sites; SPSite site = siteCollection.Add("sites/" + siteName, siteName, "Auto generated Site collection.", 1033, "STS#0", siteCollectionOuter.Owner.LoginName, siteCollectionOuter.Owner.Name, siteCollectionOuter.Owner.Email); //Hangs here site.PortalName = "Portal"; site.PortalUrl = mainUrl; // https://www.ourdomain.net url = site.Url; } }); return url; //Should be "https://www.outdomain.net/sites/siteName" }

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