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• Wireframing: A Day In the Life of UX Workshop at Oracle

  - by ultan o'broin

  The Oracle Applications User Experience team's Day in the Life (DITL) of User Experience (UX) event was run in Oracle's Redwood Shores HQ for Oracle Usability Advisory Board (OUAB) members. I was charged with putting together a wireframing session, together with Director of Financial Applications User Experience, Scott Robinson (@scottrobinson). Example of stunning new wireframing visuals we used on the DITL events. We put on a lively show, explaining the basics of wireframing, the concepts, what it is and isn't, considerations on wireframing tool choice, and then imparting some tips and best practices. But the real energy came when the OUAB customers and partners in the room were challenge to do some wireframing of their own. Wireframing is about bringing your business and product use cases to life in real UX visual terms, by creating a low-fidelity drawing to iterate and agree on in advance of prototyping and coding what is to be finally built and rolled out for users. All the best people wireframe. Leonardo da Vinci used "cartoons" on some great works, tracing outlines first and using red ochre or charcoal dropped through holes in the tracing parchment onto the canvas to outline the subject. (Image distributed under Wikimedia commons license) Wireframing an application's user experience design enables you to: Obtain stakeholder buy-in. Enable faster iteration of different designs. Determine the task flow navigation paths (in Oracle Fusion Applications navigation is linked with user roles). Develop a content strategy (readability, search engine optimization (SEO) of content, and so on) Lay out the pages, widgets, groups of features, and so on. Apply usability heuristics early (no replacement for usability testing, but a great way to do some heavy-lifting up front). Decide upstream which functional user experience design patterns to apply (out of the box solutions that expedite productivity). Assess which Oracle Application Development Framework (ADF) or equivalent technology components can be used (again, developer productivity is enhanced downstream). We ran a lively hands-on exercise where teams wireframed a choice of application scenarios using the time-honored tools of pen and paper. Scott worked the floor like a pro, pointing out great use of features, best practices, innovations, and making sure that the whole concept of wireframing, the gestalt, transferred. "We need more buttons!" The cry of the energized. Not quite. The winning wireframe session (online shopping scenario) from the Applications UX DITL event shown. Great fun, great energy, and great teamwork were evident in the room. Naturally, there were prizes for the best wireframe. Well, actually, prizes were handed out to the other attendees too! An exciting, slightly different aspect to delivery of this session made the wireframing event one of the highlights of the day. And definitely, something we will repeat again when we get the chance. Thanks to everyone who attended, contributed, and helped organize.

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• Real-Time Multi-User Gaming Platform

  - by Victor Engel

  I asked this question at Stack Overflow but was told it's more appropriate here, so I'm posting it again here. I'm considering developing a real-time multi-user game, and I want to gather some information about possibilities before I do some real development. I've thought about how best to ask the question, and for simplicity, the best way that occurred to me was to make an analogy to the field (or playground) game darebase. In the field game of darebase, there are two or more bases. To start, there is one team on each base. The game is a fancy game of tag. When two people meet out in the field, the person who left his base most recently timewise captures the other person. They then return to that person's base. Play continues until everyone is part of the same team. So, analogizing this to an online computer game, let's suppose there are an indefinite number of bases. When a person starts up the game, he has a team that is located at, for example, his current GPS coordinates. It could be a virtual world, but for sake of argument, let's suppose the virtual world corresponds to the player's actual GPS coordinates. The game software then consults the database to see where the closest other base is that is online, and the two teams play their game of virtual tag. Note that the user of the other base could have a different base than the one run by the current user as the closest base to him, in which case, he would be in two simultaneous battles, one with each base. When they go offline, the state of their players is saved on a server somewhere. Game logic calls for the players to have some automaton-logic of some sort, so they can fend for themselves in a limited way using basic rules, until their user goes online again. The user doesn't control the players' movements directly, but issues general directives that influence the players' movement logic. I think this analogy is good enough to frame my question. What sort of platforms are available to develop this sort of game? I've been looking at smartfoxserver, but I'm not convinced yet that it is the best option or even that it will work at all. One possibility, of course, would be to roll out my own web server, but I'd rather not do that if there is an existing service out there already that I could tap into. I will be developing for iOS devices at first. So any suggestions would be greatly appreciated. I think I need to establish the architecture first before proceeding with this project. Note that darbase is not the game I intend to implement, but, upon reflection, that might not be a bad idea either.

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• Them and us

  - by Plip

  As much as we try and create inclusive societies throughout the globe time and time again we revert to our tribal and clan origins back in the distant past, be those line split across the obvious like  Nationality, Religion or even the Football teams we follow. Microsoft to me has always been a “them”. I was always on the outside looking in, free to say as I wished and have an external objective viewpoint. Now, after my first week (well four days but who’s counting) Microsoft is an “us” for me. So when I look up in the Atrium of Building 1 at Microsoft’s UK headquarters I see banners like the one above and I already genuinely feel a part of this much bigger community. I looked up at that and I felt a sense of pride to be part of something bigger, something which is out there touching peoples lives everywhere (for the good and the bad). My objectivity has made me who I am today. I’m open to other ideas and concepts, I’ve worked hard to be understanding across the board be it from technology through to cultural differences in my life and it’s vital to me that I preserve that so I now have to learn how I balance the “them” of Microsoft to the “us” of Microsoft and maintain the objectivity. It’s my job to advise people on the best way to do things, which won’t always mean “Use Microsoft Technology X”, sometimes it’ll be my responsibility to say “Don’t use Microsoft Technology X”. My first and foremost responsibility is to the customer, to give them the best advice that I can and I want to maintain that. Yeah, I’m sure I’ll be tarred by some as a Microsoft guy, for many years I’ve had just that, but those out there in the non Microsoft communities I’ve engaged in I think know that I’m the first to say when I think something is a bit naff. So, here’s my ask to you ‘the community’. Keep me honest. If I start to sound like a fanboi I want you to find me and give me a slap. It’s all too easy to forget reality sometimes and I want to make sure I stay well and truly routed in that reality. Also, no matter how much I embed myself within Microsoft I fear I will never understand Microsoft’s marketing team. In the Gents just under the WP7 banner shown above I was faced with this. Draw your own conclusions on what it’s message is.

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• Oracle Social Network Developer Challenge: HarQen Nodal

  - by Kellsey Ruppel

  Originally posted by Jake Kuramoto on The Apps Lab blog. We wrapped the Oracle Social Network Developer Challenge last week at OpenWorld, and this week, I’ll be sharing all the entries. All the teams that entered our challenge did a ton of work and built really interesting integrations with Oracle Social Network, and I want to showcase their hard work and innovative ideas. Today, I give you Nodal from the HarQen (@harqen) team, Kris Gösser (@krisgosser), Jesse Vogt (@jesse_vogt) and Matt Stockton (@mstockton). The guys from HarQen built Nodal to provide a visual way to navigate your connections and conversations in Oracle Social Network and view relationships. Using Nodal, you can: Search through names and profiles in Oracle Social Network. Choose people and view their social graphs in a visually useful way. Expand nodes in the social graph and add that person’s social graph to the Nodal view for comparison. Move nodes around and lock them in place for easier viewing, using a physics engine for movement. Adjust the physics engine properties according to your viewing preferences. Select nodes in the social graph and create a conversation directly based on the selection. Here are some shots of Nodal. They really don’t do the physics engine justice, but maybe the guys at Harqen will post a video of what they did for your viewing pleasure. #gallery-1 { margin: auto; } #gallery-1 .gallery-item { float: left; margin-top: 10px; text-align: center; width: 33%; } #gallery-1 img { border: 2px solid #cfcfcf; } #gallery-1 .gallery-caption { margin-left: 0; }   Nodal’s visuals wowed the judges and the audience, and anyone with a decent-sized social network presence understands the need for good network visualization. Tools like Nodal allow you to discover hidden connections in your network and maximize the value of your weak ties and find mavens, a very important key to getting work done. Thanks to the HarQen team for participating in our challenge. We hope they had a good experience. Look for the details of the other entries this week.

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• Common SOA Problems by C2B2

  - by JuergenKress

  SOA stands for Service Oriented Architecture and has only really come together as a concrete approach in the last 15 years or so, although the concepts involved have been around for longer. Oracle SOA Suite is based around the Service Component Architecture (SCA) devised by the Open SOA collaboration of companies including Oracle and IBM. SCA, as used in SOA suite, is designed as a way to crystallise the concepts of SOA into a standard which ensures that SOA principles like the separation of application and business logic are maintained. Orchestration or Integration? A common thing to see with many people who are beginning to either build a new SOA based infrastructure, or move an old system to be service oriented, is confusion in the purpose of SOA technologies like BPEL and enterprise service buses. For a lot of problems, orchestration tools like BPEL or integration tools like an ESB will both do the job and achieve the right objectives; however it’s important to remember that, although a hammer can be used to drive a screw into wood, that doesn’t mean it’s the best way to do it. Service Integration is the act of connecting components together at a low level, which usually results in a single external endpoint for you to expose to your customers or other teams within your organisation – a simple product ordering system, for example, might integrate a stock checking service and a payment processing service. Process Orchestration, however, is generally a higher level approach whereby the (often externally exposed) service endpoints are brought together to track an end-to-end business process. This might include the earlier example of a product ordering service and couple it with a business rules service and human task to handle edge-cases. A good (but not exhaustive) rule-of-thumb is that integrations performed by an ESB will usually be real-time, whereas process orchestration in a SOA composite might comprise processes which take a certain amount of time to complete, or have to wait pending manual intervention. BPEL vs BPMN For some, with pre-existing SOA or business process projects, this decision is effectively already made. For those embarking on new projects it’s certainly an important consideration for those using Oracle SOA software since, due to the components included in SOA Suite and BPM Suite, the choice of which to buy is determined by what they offer. Oracle SOA suite has no BPMN engine, whereas BPM suite has both a BPMN and a BPEL engine. SOA suite has the ESB component “Mediator”, whereas BPM suite has none. Decisions must be made, therefore, on whether just one or both process modelling languages are to be used. The wrong decision could be costly further down the line. Design for performance: Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: C2B2,SOA best practice,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Survey: Your Plans for Adopting New Firefox Releases?

  - by Steven Chan (Oracle Development)

  Mozilla is committing to releasing new Firefox versions every six weeks.  Mozilla released Firefox 5 this week.  With this release, Mozilla states that Firefox 4 is End-of-Life and will not receive any additional security updates.  In a comment thread posted on to a Mike Kaply's blog article discussing these new Firefox policies, Asa Dotzler from Mozilla stated: ... Enterprise has never been (and I’ll argue, shouldn’t be) a focus of ours. Until we run out of people who don’t have sysadmins and enterprise deployment teams looking out for them, I can’t imagine why we’d focus at all on the kinds of environments you care so much about.  In a later comment, he added: ... A minute spent making a corporate user happy can better be spent making many regular users happy. I’d much rather Mozilla spending its limited resources looking out for the billions of users that don’t have enterprise support systems already taking care of them. Asa then confirmed that every new Firefox release will put the previous one into End-of-Life: As for John’s concern, “By the time I validate Firefox 5, what guarantee would I have that Firefox 5 won’t go EOL when Firefox 6 is released?” He has the opposite of guarantees that won’t happen. He has my promise that it will happen. Firefox 6 will be the EOL of Firefox 5. And Firefox 7 will be the EOL for Firefox 6.  He added: “You’re basically saying you don’t care about corporations.” Yes, I’m basically saying that I don’t care about making Firefox enterprise friendly. Kev Needham, Channel Manager at Mozilla later stated to PC Mag: The Web and Web browsers continue to evolve rapidly. Mozilla's focus is on providing users with the best Web experience possible, and Firefox needs to evolve at the pace the Web's users and developers expect. By releasing small, focused updates more often, we are able to deliver improved security and stability even as we introduce new features, which is better for our users, and for the Web.We recognize that this shift may not be compatible with a large organization's IT Policy and understand that it is challenging to organizations that have effort-intensive certification polices. However, our development process is geared toward delivering products that support the Web as it is today, while innovating and building future Web capabilities. Tying Firefox product development to an organizational process we do not control would make it difficult for us to continue to innovate for our users and the betterment of the Web.  Your feedback needed for E-Business Suite certifications  Mozilla's new support policy has significant implications for enterprise users of Firefox with Oracle E-Business Suite.  We are reviewing the implications for our certification and support policies for Firefox now.  It would be very helpful if you could let me know about your organisation's plans for Firefox in light of this new information.  Please feel free to drop me a private email, or post a comment here if that's appropriate. 

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• Enterprise Manager 12c: New DSS Demos Available

  - by Javier Puerta

  Enterprise Manager Cloud Control 12c Application Replay Demo Now Available! User Experience Monitoring with Enterprise Manager Cloud Control 12c and Real User Experience Insight 12R1 Now Available! Oracle Enterprise Manager Cloud Control 12c: Database Management Packs demo upgrade     Enterprise Manager Cloud Control 12c Application Replay Demo Now Available! We are pleased to announce the availability of the Oracle Application Replay demo that showcases some of the key capabilities of performing realistic, production scale testing of your web and packaged Oracle applications. This demo specifically focuses on capturing production web traffic from an E-Business Suite application and replaying the captured workload on a test E-Business Suite application to assess the impact of an application infrastructure change on the workload. The target audiences are application developers, quality assurance teams, IT managers and production control staff that deal in day-to-day change management activities and trouble shooting of production environments. Demo Highlights: Enterprise Manager 12c workflows for capturing application workload Seamless integration of Application Replay with Real User Experience Insight for application workload capture Enterprise Manager 12c centralized workflows for replaying captured application workloads in a test environment Demonstrates how to minimize risk when deploying a complex EBusiness Suite application infrastructure change. Rich reporting capability for performance analysis and problem detection User Experience Monitoring with Enterprise Manager Cloud Control 12c and Real User Experience Insight 12R1 Now Available! We are pleased to announce the availability of the Oracle Real User Experience Insight demo that showcases some of the key capabilities of user experience monitoring. This demo specifically focuses on business reporting, integrated performance diagnostics, tracking of customer journey’s through RUEI’s userflow tracking capabilities and it’s Key Performance Indicators tracking and configuration. Demo Highlights: Application-centric dashboard Integration with Oracle Enterprise Manager 12c – JVMD, ADP and BTM Session diagnostics and user session replay Monitoring through “Key Performance Indicators” (KPI) --- create alerts/incidents FUSION Application centric dashboards & integrated BI Oracle Enterprise Manager Cloud Control 12c: Database Management Packs demo upgrade DSS is pleased to announce an upgrade to the Oracle Enterprise Manager Cloud Control 12c: Database Management Packs demo. While retaining the content from the initial release of the demo—Diagnostic and Tuning Packs, Test Data Management and Data Masking, and Real Application Testing—the demo now includes a new Data Masking for Real Application Testing scenario. Demo Features: Diagnostic and Tuning Packs SQL Performance Analyzer Database Replay Data Masking Masking Real Application Testing workloads Testing pending Optimizer statistics Test Data Management

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• Creating a shared library that might be used with desktop applications and web projects

  - by dreza

  I have been involved in a number of MVC.NET and c# desktop projects in our company over the last year or so while also managing to kept my nose poked into other projects (in a read-only learning capacity of course). From this I've noticed that across the various projects and teams there is a-lot of functionality that has been well designed against good interfaces and abstractions. Because we tend to like our own work at times, I noticed a couple of projects had the exact same class, method copied into it as it had obviously worked on one and so was easily moved to a new project (probably by the same developer who originally wrote it) I mentioned this fact in one of our programmer meetings we have occasionally and suggested we pull some of this functionality into a core company library that we can build up over time and use across multiple projects. Everyone agreed and I started looking into this possibility. However, I've come across a stumbling block pretty early on. Our team primarily focuses on MVC at the moment and we have projects mainly in 2.0 but are starting to branch to 3.0. We also have a number of desktop applications that might benefit from some shared classes and basic helper methods. Initially when creating this DLL I included some shared classes that could be used across any project type (Web, Client etc) but then I started looking at adding some shared modules that would be useful in our MVC applications only. However this meant I had to include a reference to some Microsoft Web DLL's in order to leverage some of the classes I was creating (at this stage MVC 2.0). Now my issue is that we have a shared DLL that has references to web specific libraries that could also possibly be used in a client application. Not only that, our DLL referenced initially MVC 2.0 and we will eventually move onto MVC 3.0 for all projects. But alot of the classes in this library I expect to still be relevant to MVC 3 etc Our code within this DLL is separated into it's own namespaces such as: CompanyDLL.Primitives CompanyDLL.Web.Mvc CompanyDLL.Helpers etc etc So, my questions are: Is it OK to do a shared library like this, or if we have web specific features in it should we create a separate web DLL only targeted at a specific framework or MVC version? If it's OK, what kind of issues might we face when using the library that references MVC 2 in a MVC 3 project for example. I would be thinking that we might run into some sort of compatibility issue, or even issues where the developers using the library doesn't realize they need MVC 2.0 libraries. They might only want to use some of the generic classes etc The concept seemed like a good idea at the time, but I'm starting to think maybe it's not really a practical solution. But the number of times I've seen copied classes and methods across projects because they are proven tested code is a bit unnerving to be perfectly honest!

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• Avoiding the Black Hole of Leads

  - by Charles Knapp

  Sales says, "Marketing doesn’t deliver enough qualified leads. So, we generate 90% of our own leads." Meanwhile, Marketing says, "We generate most of the leads. But, Sales doesn’t contact them quickly enough, while the lead is still interested." According to Sirius Decisions: Up to 90% of leads never make it to closure Sales works on only 11% of the leads supplied by Marketing Only 18% of the leads Sales accepts convert to opportunities Yet, 45% of prospects typically buy a product from someone within 12 months The root cause of these commonplace complaints is a disconnect between the funnels of marketing and sales. Unfortunately, we often see companies with an assortment of poorly integrated marketing tools. It takes too long and too many people to move the data around, scrub it, upload it from one system to another, and get it routed to the right sales teams. As a result, leads fall through the cracks, contextual information is lost, and by the time sales actually contacts a customer it may be too late. Sales automation alone is not enough. Marketing automation (including social) is not enough. Sales and Marketing must work together. It’s time to connect the silos of marketing and sales pipelines and analytics. It’s time for integrated Sales and Marketing automation. Integrated pipelines improve lead quality and timeliness. Marketing systems can track a rich set of contextual information about a prospect–self-disclosed information about interests, content viewed, and so on. This insight can equip the sales rep with rich information to make a face-to-face conversation more relevant and more likely to convert to the next stage in the sales process. Integrated lead to revenue (LTR) management provides end-to-end visibility, enabling the company to measure what is working. Marketing can measure its impact on revenue and other business outcomes, and sales can harness and redirect marketing investments to areas where they most help achieve sales objectives. It’s a win-win play. Marketing delivers more leads that are qualified, cuts cost per lead, and demonstrates a strong Return on Marketing Investment (ROMI). Sales spends more time with warm leads and less time on cold calls, achieves higher close rates, and delivers more revenue. Learn more by attending our Integrated Sales and Marketing session at the upcoming CloudWorld conferences. Or, visit our Sales and Marketing Cloud Service site for videos and other learning resources.

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• Self-Executing Anonymous Function vs Prototype

  - by Robotsushi

  In Javascript there are a few clearly prominent techniques for create and manage classes/namespaces in javascript. I am curious what situations warrant using one technique vs. the other. I want to pick one and stick with it moving forward. I write enterprise code that is maintained and shared across multiple teams, and I want to know what is the best practice when writing maintainable javascript ? I tend to prefer Self-Executing Anonymous Functions however I am curious what the community vote is on these techniques. Prototype : function obj() { } obj.prototype.test = function() { alert('Hello?'); }; var obj2 = new obj(); obj2.test(); Self-Closing Anonymous Function : //Self-Executing Anonymous Function (function( skillet, $, undefined ) { //Private Property var isHot = true; //Public Property skillet.ingredient = "Bacon Strips"; //Public Method skillet.fry = function() { var oliveOil; addItem( "\t\n Butter \n\t" ); addItem( oliveOil ); console.log( "Frying " + skillet.ingredient ); }; //Private Method function addItem( item ) { if ( item !== undefined ) { console.log( "Adding " + $.trim(item) ); } } }( window.skillet = window.skillet || {}, jQuery )); //Public Properties console.log( skillet.ingredient ); //Bacon Strips //Public Methods skillet.fry(); //Adding Butter & Fraying Bacon Strips //Adding a Public Property skillet.quantity = "12"; console.log( skillet.quantity ); //12 //Adding New Functionality to the Skillet (function( skillet, $, undefined ) { //Private Property var amountOfGrease = "1 Cup"; //Public Method skillet.toString = function() { console.log( skillet.quantity + " " + skillet.ingredient + " & " + amountOfGrease + " of Grease" ); console.log( isHot ? "Hot" : "Cold" ); }; }( window.skillet = window.skillet || {}, jQuery )); //end of skillet definition try { //12 Bacon Strips & 1 Cup of Grease skillet.toString(); //Throws Exception } catch( e ) { console.log( e.message ); //isHot is not defined } I feel that I should mention that the Self-Executing Anonymous Function is the pattern used by the jQuery team. Update When I asked this question I didn't truly see the importance of what I was trying to understand. The real issue at hand is whether or not to use new to create instances of your objects or to use patterns which do not require constructors of the use of the new keyword. I added my own answer, because in my opinion we should make use of patterns which don't use the new keyword. For more information please see my answer.

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• Best Practices for High Volume CPA Import Operations with ebXML in B2B 11g

  - by Shub Lahiri, A-Team

  Background B2B 11g supports ebXML messaging protocol, where multiple CPAs can be imported via command-line utilities.  This note highlights one aspect of the best practices for import of CPA, when large numbers of CPAs in the excess of several hundreds are required to be maintained within the B2B repository. Symptoms The import of CPA usually is a 2-step process, namely creating a soa.zip file using b2bcpaimport utility based on a CPA properties file and then using b2bimport to import the b2b repository.  The commands are provided below: ant -f ant-b2b-util.xml b2bcpaimport -Dpropfile="<Path to cpp_cpa.properties>" -Dstandard=true ant -f ant-b2b-util.xml b2bimport -Dlocalfile=true -Dexportfile="<Path to soa.zip>" -Doverwrite=true Usually the first command completes fairly quickly regardless of the number of CPAs in the repository. However, as the number of trading partners within the repository goes up, the time to complete the second command could go up to ~30 secs per operation. So, this could add up to a significant amount, if there is a need to import hundreds of CPA in a production system within a limited downtime, maintenance window.  Remedy In situations, where there is a large number of entries to be imported, it is best to setup a staging environment and go through the import operation of each individual CPA in an empty repository. Since, this will be done in an empty repository, the time taken for completion should be reasonable.  After all the partner profiles have been imported, a full repository export can be taken to capture the metadata for all the entries in one file.  If this single file with all the partner entries is imported in a loaded repository, the total time taken for import of all the CPAs should see a dramatic reduction. Results Let us take a look at the numbers to see the benefit of this approach. With a pre-loaded repository of ~400 partners, the individual import time for each entry takes ~30 secs. So, if we had to import another 100 partners, the individual entries will take ~50 minutes (100 times ~30 secs). On the other hand, if we prepare the repository export file of the same 100 partners from a staging environment earlier, the import takes about ~5 mins. The total processing time for the loading of metadata, specially in a production environment, can thus be shortened by almost a factor of 10. Summary The following diagram summarizes the entire approach and process. Acknowledgements The material posted here has been compiled with the help from B2B Engineering and Product Management teams.

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• The Minimalist Approach to Content Governance - Create Phase

  - by Kellsey Ruppel

   Originally posted by John Brunswick. In this installment of our Minimalist Approach to Content Governance we finally get to the fun part of the content creation process! Once the content requester has addressed the items outlined in the Request Phase it is time to setup and begin the production of content.   For this to be done correctly it is important the the content be assigned appropriate workflow and security information. As in our prior phase, let's take a look at what can be done to streamline this process - as contributors are focused on getting information to their end users as quickly as possible. This often means that details around how to ensure that the materials are properly managed can be overlooked, but fortunately there are some techniques that leverage our content management system's native capabilities to automatically take care of some of the details. 1. Determine Access Why - Even if content is not something that needs to restricted due to security reasons, it is helpful to apply access rights so that the content ends up being visible only to users that it relates to. This will greatly improve user experience. For instance, if your team is working on a group project many of your fellow company employees do not need to see the content that is being worked on for that project. How - Make use of native content features that allow propagation of security and meta data from parent folders within your content system that have been setup for your particular effort. This makes it painless to enforce security, as well as meta data policies for even the most unorganized users. The default settings at a parent level can be set once the content creation request has been accepted and a location in the content management system is assigned for your specific project. Impact - Users can find information will less effort, as they will only be exposed to what they need for their work and can leverage advanced search features to take advantage of meta data assigned to content. The combination of default security and meta data will also help in running reports against the content in the Manage and Retire stages that we will discuss in the next 2 posts. 2. Assign Workflow (optional depending on nature of content) Why - Every case for workflow is going to be a bit different, but it generally involves ensuring that content conforms to management, legal and or editorial requirements. How - Oracle's Universal Content Management offers two ways of helping to workflow content without much effort. Workflow can be applied to content based on Criteria acting on meta data or explicitly assigned to content with a Basic workflow. Impact - Any content that needs additional attention before release is addressed, allowing users to comment and version until a suitable result is reached. By using inheritance from parent folders within the content management system content can automatically be given the right security, meta data and workflow information for a particular project's content. This relieves the burden of doing this for every piece of content from management teams and content contributors. We will cover more about the management phase within the content lifecycle in our next installment.

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• Think Before You Leap - Life is Dangerous for Change Agents

  - by technodrone

  So you want to introduce agile methods to your team... The following are some "lessons learned" when from someone who advocated agile/scrum to a group that was not ready for it. "Change agents, in my experience, face negative consequences. Sometimes, most of the time at the beginning, it's painful. This is the question you might have to ask yourself. Do you want to be a developer in scrum project or do you want be a scrum master managing the process? I think with proper mentoring/training, you can become good scrum master. But is that what you want? if yes, you can go ahead, take the training. if you want to be a developer, you may not need to be certified  as scrum master. You can just pick up from a book such as Mike Cohn new book Succeeding with Agile, I am reading it now. It's good. In my experience, I did waste my resources by trying to change the culture. It cost me lot. Instead, I should have focused on technical practices that are core to agile. Then look for teams that are good at agile. I would have saved lot of energy, and time. Try baby steps first yourself in the company, and next with the team, starting with technical practices like writing unit tests, SOLID principles, patterns, refactoring, continuous integration, pairing, and peer code reviews. These have inherent pull that can bring collaboration from a team.  Once you see team adaption in core practices, then you can introduce scrum concepts like user stories/task board etc.  This idea of Leading by example seems to be working for most of the agile folks. You can pitch core practices to the manager, and the team, and start showing them how you are doing.  You can put a road map for agile adaption and you can pitch to your manager. I would include need for scrum master training as part of the road map. " I thought about his advice for a couple of weeks and read about the pitfalls of technical debt and the team not having prior awareness of agile methods. The more I read and think about it the more I think he was right.  What do you think?

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• Good, simple reasons for having multiple environments

  - by smp7d

  Throughout my career I had worked at companies that had a collection of different environments for different purposes. We always had more or less our desktop environment, a test environment, a QA environment, a staging environment and a production environment. This went for both servers/applications and any data sources we were using. When I started at my current company I found that 90% of the apps were either developed on a desktop environment against production data sources or developed directly on the production server depending on the platform. I wasn't fazed because I was hired in part to make changes to improve the way the development team functioned, which was clear from my interview process. We slowly started to turn the philosophy and pretty soon, most of the apps could be run in either a desktop, test or production environment. Not too long after that staging came around as well. Now most of our developers see the benefit of this methodology and defend it vigilantly. However, we have a number of legacy apps that never got migrated. We also have a number of legacy programmers who think of this as a waste of time. Unfortunately, we got lip service but never full buy-in from management. We got what we thought was a commitment to invest substantially in this about a year ago, but nothing materialized despite the considerable planning that we put into it. Now we are finding that we need more and more environments. We need help from the server/network administration teams for setup and we need participation from the business stakeholders to support the release cycle. We are at a place now where a project can function what I consider "normally" only if you have the right people on the project and the time to set up the proper environments. I'd love to present a complete argument, but management really has no time and interest in hearing me out until there is a critical issue. I can't really articulate the benefits simply as it always just seemed second nature to me. I was wondering if there are any good, simple, irrefutable reasons for the separation of environments that would get managers with no development experience to get behind this idea. Are there any good resources/literature on the topic?

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• How do I know if I am using Scrum methodologies?

  - by Jake

  When I first started at my current job, my purpose was to rewrite a massive excel-VBA workbook-application to C# Winforms because it was thought that the new C# app will fix all existing problems and have all the new features for a perfect world. If it were a direct port, in theory it would be easy as i just need to go through all the formulas, conditional formatting, validations, VBA etc. to understand it. However, that was not the case. Many of the new features are tightly dependant on business logic which I am unfamiliar with. As a solo programmer, the first year was spent solely on deciphering the excel workbook and writing the C# app. In theory, I had the business people to "help" me specify requirements, how GUI looks and work, and testing of the app etc; but in practice it is like a contant tsunami of feature creep. At the beginning of the second year I managed to convince the management that this is not going anywhere. I made them start from scratch with the excel-VBA. I have this "issue log" saved on the network, each time they found something they didn't like about the excel-VBA app, they will write it in there. I check the log daily and consolidate issues (in my mind) mainly into 2 groups: (1) requires massive change. (2) can be fixed in current version. For massive change issues, I make a copy of the latest excel-VBA and give it a new version number, then work on it whenever I can. For current version fixes, I make the changes in a few days to a week, and then immediately release it. I also ensure I update the same change in any in-progress massive change future versions. This has gone on for about 4 months and I feel it works great. I made many releases and solved many real issues, also understood the business logic more and more. However, my boss (non-IT trained) thinks what I am doing are just adhoc changes and that i am not looking at the "bigger picture". I am struggling to convince my boss that this works. So I hope to formalise my approach and maybe borrow a buzzword to confuse him. Incidentally, I read about Agile and SCRUM, about backlog and sprints. But it's all very vague to me still. QUESTION (finally): I want to tell him that this is SCRUM! But I want to hold my breath first and ask whether my current approach is considered SCRUM or SCRUM-like? How can I make it more SCRUM-like? Note that I have only myself, there's no project leader or teams.

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• Social Networks & the Cloud

  - by kellsey.ruppel

  It’s no secret that millions of people are connected to the Internet. And it also probably doesn’t come as a surprise that a lot of those people are connected on social networking sites.  Social networks have become an excellent platform for sharing and communication that reflects real world relationships and they play a major part in the everyday lives of many people. Facebook, Twitter, Pinterest, LinkedIn, Google+ and hundreds of others have transformed the way we interact and communicate with one another. Social networks are becoming more than just an online gathering of friends. They are becoming a destination for ideation, e-commerce, and marketing. But it doesn’t just stop there. Some organizations are utilizing social networks internally, integrated with their business applications and processes and the possibility of social media and cloud integration is compelling. Forrester alone estimates enterprise cloud computing to grow to over $240 billion by 2020. It’s hard to find any current IT project today that is NOT considering cloud-based deployments. Security and quality of service concerns are no longer at the forefront; rather, it’s about focusing on the right mix of capabilities for the business. Cloud vs. On-Premise? Policies & governance models? Social in the cloud? Cloud’s increasing sophistication, security in applications, mobility, transaction processing and social capabilities make it an attractive way to manage information. And Oracle offers all of this through the Oracle Cloud and Oracle Social Network. Oracle Social Network is a secure private network that provides a broad range of social tools designed to capture and preserve information flowing between people, enterprise applications, and business processes. By connecting you with your most critical applications, Oracle Social Network provides contextual, real-time communication within and across enterprises. With Oracle Social Network, you and your teams have the tools you need to collaborate quickly and efficiently, while leveraging the organization’s collective expertise to make informed decisions and drive business forward. Oracle Social Network is available as part of a portfolio of application and platform services within the Oracle Cloud. Oracle Cloud offers self-service business applications delivered on an integrated development and deployment platform with tools to rapidly extend and create new services. Oracle Social Network is pre-integrated with the Fusion CRM Cloud Service and the Fusion HCM Cloud Service within the Oracle Cloud. Learn more how you can use Oracle Social Network to revolutionize how you create, understand, and achieve true value through enterprise social networking. And be sure to check out the follow sessions here at Oracle OpenWorld, where can learn more about Oracle Cloud and Oracle Social Network. Tuesday, Oct 2 – Oracle WebCenter’s Cloud Strategy: From Social and Platform Services to Mashups, 1:15pm - 2:15pm, Moscone West – 3001  Wednesday, Oct 3 – Oracle Social Network: Your Strategy for Socially Enabled Oracle Fusion Applications, 11:45am - 12:45pm, Moscone West – 3002/3004

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• Let&rsquo;s keep informed with &ldquo;Data Explorer&rdquo;

  - by Luca Zavarella

  At Pass Summit 2011 a new project was announced. It’s a Microsoft SQL Azure Lab and its codename is Microsoft “Data Explorer”. According to the official blog (http://blogs.msdn.com/b/dataexplorer/), this new tool provides an innovative way to acquire new knowledge from the data that interest you. In a nutshell, Data Explorer allows you to combine data from multiple sources, to publish and share the result. In addition, you can generate data streams in the RESTful open format (Open Data Protocol), and they can then be used by other applications. Nonetheless we can still use Excel or PowerPivot to analyze the results. Sources can be varied: Excel spreadsheets, text files, databases, Windows Azure Marketplace, etc.. For those who are not familiar with this resource, I strongly suggest you to keep an eye on the data services available to the Marketplace: https://datamarket.azure.com/browse/Data To tell the truth, as I read the above blog post, I was tempted to think of the Data Explorer as a "SSIS on Azure" addressed to the Power User. In fact, reading the response from Tim Mallalieu (Group Program Manager of Data Explorer) to the comment made to his post, I had a positive response to my first impression: “…we originally thinking of ourselves as Self-Service ETL. As we talked to more folks and started partnering with other teams we realized that would be an area that we can add value but that there were more opportunities emerging.” The typical operations of the ETL phase ( processing and organization of data in different formats) can be obtained thanks to Data Explorer Mashup. This is an image of the tool: The flexibility in the manipulation of information is given by Data Explorer Formula Language. This is a formula-based Excel-style specific language: Anyone wishing to know more can check the project page in addition to aforementioned blog: http://www.microsoft.com/en-us/sqlazurelabs/labs/dataexplorer.aspx In light of this new project, there is no doubt about the intention of Microsoft to get closer and closer to the Power User, providing him flexible and very easy to use tools for data analysis. The prime example of this is PowerPivot. The question that remains is always the same: having in a company more Power User will implicitly mean having different data models representing the same reality. But this would inevitably lead to anarchical data management... What do you think about that?

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• Help yourself . if you like

  - by rachelp

  At Red Gate we enjoy talking to our customers. Really! If you've read recent blog posts by members of some of our customer-facing teams, you'll have spotted the pleasure they take in their work. In case you missed those posts, here they are: From our Finance team: Finance: Friends, not foes! From our reception desk: The Front line of Communication However, we recognise that sometimes our customers would like to be able to solve their problems or answer their questions without talking to us - they're in a hurry, it's outside office hours . or perhaps they just prefer not to pick up the phone and call.   Self-service customer care So we've begun a programme of work to enable more self-service; whether it's finding the answer to a "how do i.?" question or getting access to a record of what product licenses they own, we want to make it much easier for our customers to get hold of this information for themselves. If they want to.   Phase 1: make it easier to find information We decided to start by tackling findability. We've got loads of useful information on our website, but it's sometimes difficult to find, so we've been working on improving our site search. Step 1 has been to replace the search engine, clean up the search UI, and make it consistent across the site. We're nearly there! The idea is that if we improve the site search it will be easier - and much more pleasant - for people to find the information they need. The new search will go live some time in April, and then we'll be gathering feedback, looking at web analytics (more about this in an earlier article), and working out what improvements we still need to make. We'd love to hear what you think, so do give your feedback or drop us a line. Or pick up the phone and call, if you like.   What do you think? While I've got your attention, I'd love to hear what people think about self-service customer care. Do you like to call, email, live chat . or do you prefer to dig around and find out answers yourself? Who's getting it right: what self-service sites do you like? p.s. Watch this space for news of phase 2.

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• What is the standard term for my role?

  - by sigil

  I'm doing work that involves writing code and managing developers in a "special projects" division of a large company. I'd like to define my role better and figure out if there's an industry standard term for what I do, so that it will be easier for me to research best practices and work on a career path What I do all day: A macro that connects an Excel sheet to an Access database is acting funny; I get called in to figure out what's happening and debug it. Someone needs data extracted from a bunch of files on Sharepoint. I figure out a client-side solution because I'm not authorized to do anything server-side and getting IT to do anything would take several months and need a business case. A manager wants a new data entry tool for their team. I interview the manager and team members to work out the functional requirements, then design/develop/test the application. Someone needs a VBA script to crunch some data for their presentation that's due in two hours. I drop everything I'm doing to hack out a quick script and run the analysis, without much in the way of testing. A developer has been hired to build a database for one of the teams, since I'm working on too many different things and don't have time to take this project on in the timeframe required. I direct his work and push him to meet certain deadlines, interview stakeholders to get more info that will help him figure out how to build the necessary forms, and modify the functional requirements of the database to fit in the timeframe. Someone wants to load a set of data into a GIS system and set up an ongoing refresh and reporting of this data set. I facilitate the conversation between the GIS developers and the owners of this data set, and design a demo application as proof of concept. It's kind of an "all-purpose programming and IT management" position, but it's not officially IT because the company has an actual IT department with a rigorously defined system of submitting requests, developing code, and managing projects. What I do, I guess, is more of a handyman job, where stuff falls to me because I'm the geekiest one in the room. Is there a standard term in the software world for what I do?

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• Intel DriverInstall issue on HP ProLiant server DL580G5

  - by TomTom

  Given: A HP ProLiant server to be used for Hyper-V server (R 2) Problem: The server has a HP NC364T quad port card, which actually is an Intel 1000 Pro adapter. We are stuck getting this adapter properly working. We need to get it working with: 2 trunks of 2 ports each one of them fully vlan "aware" (without filtering anything - so that Hyper-V can do the VLAN filtering). So far we did: Install the server Install latest PSP. Problem here - tool does not work to set up teaming. We tried to install the latest ProWin pack from Intel - the drivers there are a LOT more current (26th of Marrch 2010, 9.13.41.0). The intalled driver (Microsoft) is ancient (march 2009, 9.13.4.10) A driver update fails both on command line (pnputil) as well as the PortLock device manager executable. No informatoin is provided. the ANS toolset can not create teams (fails with error - again, no reason provided), I know of no logs and the event log has no information either. Questions: What are the best drivers to use? How do we actually install them? How can we then set up teaming and how do we set up the VLAN behavior wanted?

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• Best CPUs for speeding up compiling times of C++ w/ DistGCC

  - by Jay

  I'm putting together a distributed build farm with DistGCC to speed up our teams compile times and just looking for thoughts on which processors to use in the hosts. Are we going to get a noticeable decrease in time using 8 cores vs. 4-hyperthreaded cores? Big difference in time between i7 and Xeon? etc, etc. Just need advice from people who've put together kick-a build clusters. We've got a majority of the normal things to speed up builds in place (pre-compiled headers, ccache, local gigabit connections between them, tons of ram, etc) so please just give advice on the best processor to use. And money is a factor, but anythings doable if the performance increase is noticeable. Thanks. Jay EDIT: Although any advice IS welcome, please refrain from "Do this first" posts as we're not planning on skimping on things like SSD, maxed out RAM, etc. My personal system is a iMac Quad-core i5 with 8GB of RAM. When I build our project locally, my processor floats around 99-100% a majority of the time, which makes me assume it is a bottleneck, even if you made everything else faster. My ram on the other hand doesn't even get close to maxing out. It's also worth noting that I did research this, however every discussion I could find was primarily for gaming machines, which is obviously a different beast in usage. These machines won't even have monitors or anything but integrated graphics since they have one purpose: Build freakin fast. (hopefully)

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• Best CPUs for speeding up compiling times of C++ w/ DistGCC

  - by Jay

  I'm putting together a distributed build farm with DistGCC to speed up our teams compile times and just looking for thoughts on which processors to use in the hosts. Are we going to get a noticeable decrease in time using 8 cores vs. 4-hyperthreaded cores? Big difference in time between i7 and Xeon? etc, etc. Just need advice from people who've put together kick-a build clusters. We've got a majority of the normal things to speed up builds in place (pre-compiled headers, ccache, local gigabit connections between them, tons of ram, etc) so please just give advice on the best processor to use. And money is a factor, but anythings doable if the performance increase is noticeable. Thanks. Jay EDIT: Although any advice IS welcome, please refrain from "Do this first" posts as we're not planning on skimping on things like SSD, maxed out RAM, etc. My personal system is a iMac Quad-core i5 with 8GB of RAM. When I build our project locally, my processor floats around 99-100% a majority of the time, which makes me assume it is a bottleneck, even if you made everything else faster. My ram on the other hand doesn't even get close to maxing out. It's also worth noting that I did research this, however every discussion I could find was primarily for gaming machines, which is obviously a different beast in usage. These machines won't even have monitors or anything but integrated graphics since they have one purpose: Build freakin fast. (hopefully)

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• Best CPUs for speeding up compiling times of C++ w/ DistGCC

  - by Jay

  I'm putting together a distributed build farm with DistGCC to speed up our teams compile times and just looking for thoughts on which processors to use in the hosts. Are we going to get a noticeable decrease in time using 8 cores vs. 4-hyperthreaded cores? Big difference in time between i7 and Xeon? etc, etc. Just need advice from people who've put together kick-a build clusters. We've got a majority of the normal things to speed up builds in place (pre-compiled headers, ccache, local gigabit connections between them, tons of ram, etc) so please just give advice on the best processor to use. And money is a factor, but anythings doable if the performance increase is noticeable. Thanks. Jay EDIT: Although any advice IS welcome, please refrain from "Do this first" posts as we're not planning on skimping on things like SSD, maxed out RAM, etc. My personal system is a iMac Quad-core i5 with 8GB of RAM. When I build our project locally, my processor floats around 99-100% a majority of the time, which makes me assume it is a bottleneck, even if you made everything else faster. My ram on the other hand doesn't even get close to maxing out. It's also worth noting that I did research this, however every discussion I could find was primarily for gaming machines, which is obviously a different beast in usage. These machines won't even have monitors or anything but integrated graphics since they have one purpose: Build freakin fast. (hopefully)

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• Are Windows Domain Service Accounts Really Necessary?

  - by Zach Bonham

  One of the biggest problems we have in automating application deployments is the idea that running IIS AppPools and Windows Services under domain service accounts is a 'best practice'. Unfortunately, this best practice sometimes causes deployment headaches in that either we need to provision a new domain level service account quickly, or once we have the account, we now need to manage the account credentials. I had a great conversation about not making domain level service accounts a requirement and effectively taking one of two approaches: Secure at the node level using machine account(domain\machine$) and add the node to appropriate ActiveDirectory/Sql groups/roles Create local app specific accounts on each machine (machine\myapp) and add that account to appropriate ActiveDirectory/Sql groups/roles (the password here can change per deployment, it doesn't need to be stored) In both cases, it seems that its easier to manage either adding an account to appropriate group/role, or even stand up new, local account, than it is to have to provision a new domain level account and manage those credentials. This would hopefully ease the management burden on ActiveDirectory, Sql Server and Operations teams as there would be no more password management. We've not actually been able to implement this in practice yet. I am coming from a development background, so I'm curious as to how many ways this approach could go wrong? Can we really get rid of domain level service accounts with this direction? I'd appreciate any thoughts from anyone who has taken this path! Thanks! Zach

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• Anyone else experiencing high rates of linux server crashes today?

  - by Bron Gondwana

  Just today, Sat June 30th - starting soon after the start of the day GMT. We've had a handful of blades in different datacentres as managed by different teams all go dark - not responding to pings, screen blank. They're all running Debian Squeeze - with everything from stock kernel to custom 3.2.21 builds. Most are Dell M610 blades, but I've also just lost a Dell R510 and other departments have lost machines from other vendors too. There was also an older IBM x3550 which crashed and which I thought might be unrelated, but now I'm wondering. The one crash which I did get a screen dump from said: [3161000.864001] BUG: spinlock lockup on CPU#1, ntpd/3358 [3161000.864001] lock: ffff88083fc0d740, .magic: dead4ead, .owner: imapd/24737, .owner_cpu: 0 Unfortunately the blades all supposedly had kdump configured, but they died so hard that kdump didn't trigger - and they had console blanking turned on. I've disabled console blanking now, so fingers crossed I'll have more information after the next crash. Just want to know if it's a common thread or "just us". It's really odd that they're different units in different datacentres bought at different times and run by different admins (I run the FastMail.FM ones)... and now even different vendor hardware. Most of the machines which crashed had been up for weeks/months and were running 3.1 or 3.2 series kernels. The most recent crash was a machine which had only been up about 6 hours running 3.2.21.

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