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• When software problems reported are not really software problems

  - by AndyUK

  Hi Apologies if this has already been covered or you think it really belongs on wiki. I am a software developer at a company that manufactures microarray printing machines for the biosciences industry. I am primarily involved in interfacing with various bits of hardware (pneumatics, hydraulics, stepper motors, sensors etc) via GUI development in C++ to aspirate and print samples onto microarray slides. On joining the company I noticed that whenever there was a hardware-related problem this would cause the whole setup to freeze, with nobody being any the wiser as to what the specific problem was - hardware / software / misuse etc. Since then I have improved things somewhat by introducing software timeouts and exception handling to better identify and deal with any hardware-related problems that arise eg PLC commands not successfully completed, inappropriate FPGA response commands, and various other deadlock type conditions etc. In addition, the software will now log a summary of the specific problem, inform the user and exit the thread gracefully. This software is not embedded, just interfacing using serial ports. In spite of what has been achieved, non-software guys still do not fully appreciate that in these cases, the 'software' problem they are reporting to me is not really a software problem, rather the software is reporting a problem, but not causing it. Don't get me wrong, there is nothing I enjoy more than to come down on software bugs like a ton of bricks, and looking at ways of improving robustness in any way. I know the system well enough now that I almost have a sixth sense for these things. No matter how many times I try to explain this point to people, it does not really penetrate. They still report what are essentially hardware problems (which eventually get fixed) as software ones. I would like to hear from any others that have endured similar finger-pointing experiences and what methods they used to deal with them.

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• Opa app does not load in Internet Explorer when compiled with Opa 1.1.1

  - by Marcin Skórzewski

  I did a minor update to the already working application and then had problems using new version of Opa compiler. First problem - runtime exception Since the original deployment Opa 1.1.1 has been released and it resulted in error: events.js:72 throw er; // Unhandled 'error' event ^ Error: listen EADDRINUSE at errnoException (net.js:901:11) at Server._listen2 (net.js:1039:14) at listen (net.js:1061:10) at Server.listen (net.js:1127:5) at global.BslNet_Http_server_init_server (/opt/mlstate/lib/opa/stdlib/server.opp/serverNodeJsPackage.js:223:1405) at global.BslNet_Http_server_init_server_cps (/opt/mlstate/lib/opa/stdlib/server.opp/serverNodeJsPackage.js:226:15) at __v1_bslnet_http_server_init_server_cps_b970f080 (/opt/mlstate/lib/opa/stdlib/stdlib.qmljs/stdlib.core.web.server.opx/main.js:1:175) at /opt/mlstate/lib/opa/stdlib/stdlib.qmljs/stdlib.core.web.server.opx/main.js:440:106 at global.execute_ (/opt/mlstate/lib/opa/static/opa-js-runtime-cps/main.js:19:49) at /opt/mlstate/lib/opa/static/opa-js-runtime-cps/main.js:17:78 I decided to build Opa from sources and it helped, but another problem occurred :( Second problem - stops to support the IE Application stopped to work in Internet Explorer. I tried two different machines (Windows XP and 7) with IE 8 and 10. Web page does not load at all (looks like the network problem, but the same URL works fine in Firefox). I confirmed the same problem with "Hello world" from the Opa tutorial compiled with both Opa stable 1.1.1 and build from sources. I suspected that the problem is due to Node.js update (Opa = 1.1.1 requires Node 0.10.* - now I am using 0.10.12, but I also tried other 0.10-s), but "Hello world" from the Node's from page works fine. I am running the app on OSX developer box and Linux Debian 7.0 server. Any suggestions what am I doing wrong? PS. I was off the business for a while. Anyone knows what happened to the Opa forum? Signing is seams not to work.

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• Google Doclist API : bug in revision history?

  - by Jerbome

  I'm trying to manage revisions of files (not documents) stored in google docs programatically using gdata document list java library v3. I can create files and revisions using this tool : I can see them in the web UI. The thing is : the content of my revisions seems wrong. Here is my test protocol : I create a plain text file with "Hello World" in it. I upload it to gdocs without converting it. I create a revision of this file, its content changing to "Content of the second version" I create another revision, its content is now "Content of the third version" At each step, I check the content of each revision, using my app AND using the web UI. Here is what I get : First step : no problem i see one version containing the "Hello world" text Second step : no problem either, i see 2 versions, containing Hello World for the first one and Content of the second version for the second. Third step : here the problems comes. I see my 3 versions, but only the third and last seems to be correct. when i download the second version, the content is "Content of the second versio" (not a typo, it misses the 'n'). And i cannot even download the initial version, it seems to timeout. Important thing : I did not have this problem three weeks ago, my revision management worked well. I have no idea of what happens there, except it seems to be server-related, as the problem is seen either with my app or the google native webapp. Last thing : I tried using the google drive API as gdocs had been merged with drive. When i request revisions of my file, the API returns me an error saying that revisions are not supported for files, even if i can see them in the UI. I tried on converted documents, it worked. I'm looking for a workaround for this problem. Has anyone ever encountered such a problem ? Thanks in advance, Jérôme

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• Finding minimum cut-sets between bounded subgraphs

  - by Tore

  If a game map is partitioned into subgraphs, how to minimize edges between subgraphs? I have a problem, Im trying to make A* searches through a grid based game like pacman or sokoban, but i need to find "enclosures". What do i mean by enclosures? subgraphs with as few cut edges as possible given a maximum size and minimum size for number of vertices for each subgraph that act as a soft constraints. Alternatively you could say i am looking to find bridges between subgraphs, but its generally the same problem. Given a game that looks like this, what i want to do is find enclosures so that i can properly find entrances to them and thus get a good heuristic for reaching vertices inside these enclosures. So what i want is to find these colored regions on any given map. My Motivation The reason for me bothering to do this and not just staying content with the performance of a simple manhattan distance heuristic is that an enclosure heuristic can give more optimal results and i would not have to actually do the A* to get some proper distance calculations and also for later adding competitive blocking of opponents within these enclosures when playing sokoban type games. Also the enclosure heuristic can be used for a minimax approach to finding goal vertices more properly. A possible solution to the problem is the Kernighan-Lin algorithm: function Kernighan-Lin(G(V,E)): determine a balanced initial partition of the nodes into sets A and B do A1 := A; B1 := B compute D values for all a in A1 and b in B1 for (i := 1 to |V|/2) find a[i] from A1 and b[i] from B1, such that g[i] = D[a[i]] + D[b[i]] - 2*c[a][b] is maximal move a[i] to B1 and b[i] to A1 remove a[i] and b[i] from further consideration in this pass update D values for the elements of A1 = A1 / a[i] and B1 = B1 / b[i] end for find k which maximizes g_max, the sum of g[1],...,g[k] if (g_max > 0) then Exchange a[1],a[2],...,a[k] with b[1],b[2],...,b[k] until (g_max <= 0) return G(V,E) My problem with this algorithm is its runtime at O(n^2 * lg(n)), i am thinking of limiting the nodes in A1 and B1 to the border of each subgraph to reduce the amount of work done. I also dont understand the c[a][b] cost in the algorithm, if a and b do not have an edge between them is the cost assumed to be 0 or infinity, or should i create an edge based on some heuristic. Do you know what c[a][b] is supposed to be when there is no edge between a and b? Do you think my problem is suitable to use a multi level problem? Why or why not? Do you have a good idea for how to reduce the work done with the kernighan-lin algorithm for my problem?

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• How can this C and PHP programmer learn Ruby and Rails?

  - by Winston

  I came from a C, php and bash background, it was easy to learn because they all have the same C structure, which I can associate with what I already know. Then 2 years ago I learned Python and I learned it quite well, Python is easier for me to learn than Ruby. Then since last year, I was trying to learn Ruby, then Rails, and I admit, until now I still couldn't get it, the irony is that those are branded as easy to learn, but for a seasoned programmer like me, I just couldn't associate it with what I learned before, I have 2 books on both Ruby and Rails, and when I'm reading it nothing is absorbed into my mind, and I'm close to giving up... In ruby, I'm having a hard time grasping the concepts of blocks, and why there's @variables that can be accessed by other functions, and what does $variable and :variable do? And in Rails, why there's function like this_is_another_function_that_do_this, so thus ruby, is it just a naming convention or it's auto-generated with thisvariable _can_do_this_function. I'm still puzzled that where all those magic concepts and things came from? And now, 1 year of trying and absorbing, but still no progress... Edit: To summarize: How can I learn about blocks, and how can it be related to concepts from PHP/C? Variables, what does does it mean when a variable is prefixed with: @ $ : "Magic concepts", suchs as rails declarations of Records, what happens behind the scenes when I write has_one X OK so, bear with me with my confusion, at least I'm honest with myself, and it's over a year now since I first trying to learn ruby, and I'm not getting younger.. so I learned this in Bash/C/PHP solve_problem($problem) { if [ -e $problem == "trivial" ]; then write_solution(); else breakdown_problem_into_N_subproblems(\; define_relationship_between_subproblems; for i in $( command $each_subproblem ); do solve_problem $i done fi } write_solution(problem) { some_solution=$(command <parameters> "input" | command); command | command $some_solution > output_solved_problem_to_file } breakdown_problem_into_N_subproblems($problems) { for i in $problems; do command $i | command > i_can_output_a_file_right_away done } define_relationship_between_subproblems($problems) { if [ -e $problem == "relationship" ]; then relationship=$(command; command | command; command;) elsif [ -e $problem == "another_relationship" ]; relationship=$(command; command | command; command;) fi } In C/PHP is something like this solve_problem(problem) { if (problem == trivial) write_solution; else { breakdown_problem_into_N_subproblems; define_relationship_between_subproblems; for (each_subproblem) solve_problems(subproblem); } } And now, I just couldn't connect the dots with Ruby, |b|{ blocks }, using @variables, :variables, and variables_with_this_things..

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• CSS3's border-radius property and border-collapse:collapse don't mix. How can I use border-radius to

  - by vamin

  Edit - Original Title: Is there an alternative way to achieve border-collapse:collapse in CSS (in order to have a collapsed, rounded corner table)? Since it turns out that simply getting the table's borders to collapse does not solve the root problem, I have updated the title to better reflect the discussion. I am trying to make a table with rounded corners using the CSS3 border-radius property. The table styles I'm using look something like this: table { -moz-border-radius:10px; -webkit-border-radius:10px; border-radius:10px} Here's the problem. I also want to set the border-collapse:collapse property, and when that is set border-radius no longer works (at least in Firefox)(edit- I thought this might just be a difference in mozilla's implementation, but it turns out this is the way it's supposed to work according to the w3c). Is there a CSS-based way I can get the same effect as border-collapse:collapse without actually using it? Edits: I've made a simple page to demonstrate the problem here (Firefox/Safari only). It seems that a large part of the problem is that setting the table to have rounded corners does not affect the corners of the corner td elements. If the table was all one color, this wouldn't be a problem since I could just make the top and bottom td corners rounded for the first and last row respectively. However, I am using different background colors for the table to differentiate the headings and for striping, so the inner td elements would show their rounded corners as well. Summary of proposed solutions: Surrounding the table with another element with round corners doesn't work because the table's square corners "bleed through." Specifying border width to 0 doesn't collapse the table. Bottom td corners still square after setting cellspacing to zero. Using javascript instead- works by avoiding the problem. Possible solutions: The tables are generated in php, so I could just apply a different class to each of the outer th/tds and style each corner separately. I'd rather not do this, since it's not very elegant and a bit of a pain to apply to multiple tables, so please keep suggestions coming. Possible solution 2 is to use javascript (jQuery, specifically) to style the corners. This solution also works, but still not quite what I'm looking for (I know I'm picky). I have two reservations: 1) this is a very lightweight site, and I'd like to keep javascript to the barest minimum 2) part of the appeal that using border-radius has for me is graceful degradation and progressive enhancement. By using border-radius for all rounded corners, I hope to have a consistently rounded site in CSS3-capable browsers and a consistently square site in others (I'm looking at you, IE). I know that trying to do this with CSS3 today may seem needless, but I have my reasons. I would also like to point out that this problem is a result of the w3c speficication, not poor CSS3 support, so any solution will still be relevant and useful when CSS3 has more widespread support.

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• Xcode + Perforce: it frequently shows me the spinning wheel for no reason! What can i do?

  - by GamingHorror

  While working on an Xcode project i keep getting the spinning wheel while switching files, scrolling, searching, typing, debugging, removing breakpoints, switching back from another app or saving. It also happens before compiling but usually it just happens from time to time for no apparent reason. This is the second time this started happening in a Xcode project and it's driving me nuts. It completely breaks my flow of work to have to wait for the spinning wheel to go away (2-5 seconds). What on earth could i possibly do to ... figure out what's causing the problem? resolve the problem? More details: When any project is small, everything is super-smooth with Xcode and Perforce. Two of my projects eventually had this spinning wheel problem after about 4 weeks of work. It only happened with those two projects so far. They consist of around 1000-1200 files in source control, most of them assets. The problem occurs even if i manually check out the whole project in Perforce. The problem is gone when i copy the project directory and work in the copy which is no longer under source control, or if i create a branch in Perforce and work in the branch (under source control). One of these projects i shared with a colleague, and he had exactly the same issues on his Mac. We eventually switched to Subversion and the spinning-wheel issue immediately went away. Now that i've received an updated copy of the project and simply put it under Perforce as a new project, the problem also went away (so far it did not resurface). It leads me to think that it may be caused by a larger number of file revisions. The server itself (version 2009.1) is on a different (Windows) machine on my LAN, so there's definetely no Internet lag involved. The complete repository is just 1 GB in size spread over a dozen projects or so. I'm sorry if the question seems more like a support inquiry for Perforce. However i'm using the free version of Perforce so i'm not entitled to get support from them. I hope no one minds me asking here. I'm really bummed out by this. I don't want to have to create a new branch for the project each time the spinning wheel problem surfaces.

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• My webpage ignores changes in CSS file

  - by Pavel

  No matter what I change in my .css file, the page remains the same - what's more, neither changing the link tag so that it points to another .css file nor deleting it completely makes no difference. Other changes in html code are applied. The sourcecode of the webpage shows everything as it should be. This behavior started when I redirected the link tag from previous file to the one I use now (plus there have been some changes in the tag while this problem occured, to test the behavior of my webpage); changes in neither file affect the page. For the first time when this happened, this was caused by copies of head tag in included chunks of code (for header, left menu etc. - their head part overrode the head part of the main page) and the problem was solved by removing these redundant heads from these files. But it happened again when I changed the link tag for the next time. I couldn't find any head parts in my included files, but the problem lasts (only solution I can see now is to delete the included files and copy the code directly to the file, but this would mean lots of redundant code). How can I solve this problem, so that my page response to changes in .css files without increasing redundancy? How to ensure that I can change the link to .css file just on one place with no such problems? Do I have to unload the CSS file somehow? I saw this problem both in Firefox and in Chrome. I use PSPad to write the code, just in case it would play role. EDIT: I have cleared browser cache now, and I changed the link to .css files from one to another before, but nothing helped. Now I accept the best answer saying the problem is in caching and I start a related question to find out how to solve the caching issue. If the other question's answers would say that in this case I can be sure that problem isn't in caching (very unlikely, but fail of ordinary methods of caching-problems-solving is unlikely too), I'd update this question and start searching for other possible problems, but now the message seems to be clear: when webpage ignores changes in .css files, caching is to blame.

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• Sudo yum seems to fail on CentOS, but works fine after sudo -i

  - by Aron Rotteveel

  I am currently having some trouble with yum through sudo. For some reason, it does not seem to work: aron@graviton [/var/log]# sudo yum clean all There was a problem importing one of the Python modules required to run yum. The error leading to this problem was: /usr/lib64/python2.4/lib-dynload/datetime.so: failed to map segment from shared object: Cannot allocate memory Please install a package which provides this module, or verify that the module is installed correctly. It's possible that the above module doesn't match the current version of Python, which is: 2.4.3 (#1, Sep 3 2009, 15:37:37) [GCC 4.1.2 20080704 (Red Hat 4.1.2-46)] If you cannot solve this problem yourself, please go to the yum faq at: http://wiki.linux.duke.edu/YumFaq The strange thing, however, is that it works fine when I gain root privileges through sudo -i first. Any ideas what might be causing this problem?

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• WS2008 subst in Logon script does not "stick"

  - by Frans

  I have a terminal server environment exclusively with Windows Server 2008. My problem is that I need to "map" a drive letter to each users Temp folder. This is due to a legacy app that requries a separate Temp folder for each user but which does not understand %temp%. So, just add "subst t: %temp%" to the logon script, right? The problem is that, even though the command runs, the subst doesn't "stick" and the user doesn't get a T: drive. Here is what I have tried; The simplest version: 'Mapping a temp drive Set WinShell = WScript.CreateObject("WScript.Shell") WinShell.Run "subst T: %temp%", 2, True That didn't work, so tried this for more debug information: 'Mapping a temp drive Set WinShell = WScript.CreateObject("WScript.Shell") Set procEnv = WinShell.Environment("Process") wscript.echo(procEnv("TEMP")) tempDir = procEnv("TEMP") WinShell.Run "subst T: " & tempDir, 3, True This shows me the correct temp path when the user logs in - but still no T: Drive. Decided to resort to brute force and put this in my login script: 'Mapping a temp drive Set WinShell = WScript.CreateObject("WScript.Shell") WinShell.Run "\\domain\sysvol\esl.hosted\scripts\tempdir.cmd", 3, True where \domain\sysvol\esl.hosted\scripts\tempdir.cmd has this content: echo on subst t: %temp% pause When I log in with the above then the command window opens up and I can see the subst command being executed correctly, with the correct path. But still no T: drive. I have tried running all of the above scripts outside of a login script and they always work perfectly - this problem only occurs when doing it from inside a login script. I found a passing reference on an MSFN forum about a similar problem when the user is already logged on to another machine - but I have this problem even without being logged on to another machine. Any suggestion on how to overcome this will be much appreciated.

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• How can I resolve "A clock interrupt was not received on a secondary processor within the allocated time interval."?

  - by dimas bimayakti

  I've been troubled by my laptop problem lately. It always blue screen error every time I use it. Every time it becomes blue screen it shows: A clock interrupt was not received on a secondary processor within the allocated time interval. I don't understand what it means, and I even bought a new HDD and RAM, I also haven't install new programs but the blue screen always appears. Is there anyone who has same problem with me and knows how to solve this problem

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• How to connect two monitors to a macbook pro?

  - by CIRK

  I have a 13" macbook pro, and I need much more space right now, so I decided to buy two smaller monitors. (these from LG). But I don't really know how will I connect them. I've seen some products like this Diamond BVU195, but it's not currently in stores in my country. I've found these Equip 128450 USB 2.0 Display Adapter DELOCK USB 2.0 to DVI/VGA/HDMI Adapter The second one looks pretty cool, but it says that Windows is a system requirement or what, so I'm not sure if it will work with mac os x? So how did you connected multiple monitors to you mac, and are these adapters the best choices, if yes then is there an OS independent one?

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• Windows 7 Samba issue

  - by abduls85

  We have a strange samba issue affecting only one user. Our samba setup is as follow : Red Hat Enterprise Linux Server release 5.4 (Tikanga) - Samba Server Samba version 3.0.33-3.14.el5 - Samba version Domain Controller WIN2008R2 Standard - Windows DC Windows 7 64 bit - Client PCs User mentioned that he faced this problem after he force shutdown his PC few weeks ago. By right, for all users when we access \\sambaservername in windows it will show all the shares in the samba server but for this user once he startup his PC he will not be able to access \\sambaservername, Error message Windows cannot access \\sambaservername Current workaround to solve the problem : Try to access one share in \\sambaservername for instance \\sambaservername\sharedfolder1. But even when doing so, it will first prompt an error in the beginning, error message is as follows Logon failure: unknown user name or bad password. user need to enter the credentials again and he can access the share. Thereafter, he will be able to access \\sambaservername without any issues. But once he reboots his computer the problem will persists. Troubleshooting done so far: Ensure the following settings: Go to: Control Panel → Administrative Tools → Local Security Policy Select: Local Policies → Security Options "Network security: LAN Manager authentication level" → Send LM & NTLM responses "Minimum session security for NTLM SSP" → uncheck: Require 128-bit encryption Advise user to reset his password and try again but problem still persists Tried my account on users' PC, there is no issues. Tried user account on serveral other Windows 7 PC including mine but problem still persists. Windows XP does not have this problem. Ensure that there is no stored crendentials on the windows 7 PC. Checked the credentials manager in Control Panel as well as typing this command rundll32.exe keymgr.dll, KRShowKeyMgr Restart winbindd daemon on samba server but to no avail. I suspect this is due to some caching issue but not sure where is the issue. Whenever the user has error accessing \\sambaservername, the following errors will be logged in the samba server : [2012/10/10 17:10:26, 1] smbd/sesssetup.c:reply_spnego_kerberos(316) Failed to verify incoming ticket with error NT_STATUS_LOGON_FAILURE! [2012/10/10 17:10:27, 1] smbd/sesssetup.c:reply_spnego_kerberos(316) Failed to verify incoming ticket with error NT_STATUS_LOGON_FAILURE! [2012/10/10 17:10:27, 1] smbd/sesssetup.c:reply_spnego_kerberos(316) Failed to verify incoming ticket with error NT_STATUS_LOGON_FAILURE! [2012/10/10 17:10:27, 1] smbd/sesssetup.c:reply_spnego_kerberos(316) Failed to verify incoming ticket with error NT_STATUS_LOGON_FAILURE! [2012/10/10 17:10:27, 1] smbd/sesssetup.c:reply_spnego_kerberos(316) Failed to verify incoming ticket with error NT_STATUS_LOGON_FAILURE! [2012/10/10 17:10:27, 1] smbd/sesssetup.c:reply_spnego_kerberos(316) Failed to verify incoming ticket with error NT_STATUS_LOGON_FAILURE! [2012/10/10 17:10:27, 1] smbd/sesssetup.c:reply_spnego_kerberos(316) Failed to verify incoming ticket with error NT_STATUS_LOGON_FAILURE! [2012/10/10 17:10:27, 1] smbd/sesssetup.c:reply_spnego_kerberos(316) Failed to verify incoming ticket with error NT_STATUS_LOGON_FAILURE! [2012/10/10 17:10:27, 1] smbd/sesssetup.c:reply_spnego_kerberos(316) Failed to verify incoming ticket with error NT_STATUS_LOGON_FAILURE! [2012/10/10 17:10:27, 1] smbd/sesssetup.c:reply_spnego_kerberos(316) Failed to verify incoming ticket with error NT_STATUS_LOGON_FAILURE! But after workaround, there will be no more errors. I suspect after reading the article listed below some amendments need to be made to the \var\samba\cache directory : http://www.linuxquestions.org/questions/linux-server-73/getent-passwd-dont-show-ad-groups-and-users-745829/ http://www.samba.org/samba/docs/man/Samba-HOWTO-Collection/tdb.html http://lists.samba.org/archive/samba/2010-May/155521.html http://lists.samba.org/archive/samba/2011-March/161912.html http://lzeit.blogspot.sg/2009/10/samba-shares-inaccessible-after-power.html There are several users using the samba server and i would like to solve this problem without any impacts. I saw the following article : http://www.samba.org/samba/docs/man/manpages-3/smb.conf.5.html#WINBINDCACHETIME "winbind offline logon (G) This parameter is designed to control whether Winbind should allow to login with the pam_winbind module using Cached Credentials. If enabled, winbindd will store user credentials from successful logins encrypted in a local cache. Default: winbind offline logon = false Example: winbind offline logon = true " Any idea on how to delete the entry for one user in the local cache ?

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• Windows Audio Issue

  - by Nikki

  This one is driving me nuts. Hoping someone can shed some light. I'm running windows 7 using onboard audio. It's been fine for over 2 years but lately there's a problem every time I play audio. I hear a small soft burst of static and the volume turns itself down from 50% to 23%. Once at 23%, it plays fine. No related events logged in viewer. No reported problems with the device. Different headphones, same problem. I played around with audio settings for hours but the problem persists. EDIT: ok more info: Motherboard: ECS G31T-M LGA775 System info displays this: Name High Definition Audio Device Manufacturer Microsoft Status OK PNP Device ID HDAUDIO\FUNC_01&VEN_1106&DEV_E721&SUBSYS_10192683&REV_1001\4&3D4E739&0&0001 Driver c:\windows\system32\drivers\hdaudio.sys (6.1.7600.16385, 297.00 KB (304,128 bytes), 14/07/2009 9:51 AM) I'll keep adding info as I find it. The question I want resolved is; Is it faulty hardware? If so, I can buy a sound card. I can't imagine software is responsible since I haven't installed anything new for weeks. Virus scans are clear as well. The static burst is irritating to say the least. Tried 2 different headphones and separate speakers. Same problem. I know it's not an easy problem but I was hoping someone had encountered the same thing.

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• Windows does not recognize DVDs inserted into Blu-ray drive

  - by icemanind

  I am having a problem with a Blu-ray drive I have in my PC. Its a Blu-ray reader drive and it reads and writes CDs and DVDs. My drive has been working great for about a year now, but for some reason now, when I insert a DVD, Windows 7 doesn't recognize that there is a disc in the drive. I have to eject the disc and insert it again. I sometimes have to do this like 30 times before it "catches" and Windows 7 recognizes the disc. My discs are not scratched up. It does it even with brand new discs. I've tried about 10 different DVDs and the same problem happens. One thing that is weird though is that the problem does not seem to happen when I insert Blu-ray discs. The problem only happens with DVD discs. I tried running a drive lens cleaner. Same issue. Any suggestions?

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• enable Cisco switch to communicate withe HP switch

  - by moosas

  I have one CISCO 2906g and hp 2626 switches i link them by MM fiber optic cable, the problem the cant communicate with each other, i verify there is no problem with cable and JBC's. win i connect other HP switch in the other end it will communicate without any problem, but not with CISCO

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• Blue screen of death while installing any Adobe Air application

  - by Gaurav Sharma

  Whenever I try to install an Air application I get a Blue Screen and then my system restarts. I cannot even take a screenshot of it. This happens with every air application I try to install. I also searched for the same on Adobe forums and found the same problem being faced by someone else. His problem was resolved by uninstalling a software named "Folder Lock". I searched my hard disk for this software and found one, so I deleted that software (shift+delete) and removed all it's traces from registry too but that still doesn't solved the problem. I also tried disabling the antivirus software and then install the air application but this also didn't helped. Here is the screenshot of the BSOD. I was able to install air applications earlier, but now I can't. Anybody having same sort of problem. One colleague of mine is also having the same problem. Please help me out. My system's config is as follows: Windows XP Home sp3 Flash Builder 4, with SDK 4.1, 3.5 installed in it. Adobe Air v 2.5 1.5 GB RAM 1.66 MHz processor Thanks

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• CD and DVD burning very slow with LG DVD Burner

  - by Om Nom Nom

  I have an HP m7560in Desktop which came with an LG DVD burner. As far back as I can remember, it has been having problems in burning discs. It used to take about one and a half hour to burn 4 GB of data on a blank DVD-R. I am using Nero and ImgBurn and I usually select 8x speed for burning. I used to run XP earlier and now I run Windows 7 on it, but I face the problem on both. I have already checked that DMA mode is selected in the IDE controllers' properties. On XP, uninstalling the IDE controllers and DVD drive from the Device Manager, rebooting and letting it install the drivers again fixed the problem for a while, but after a couple reboots, the problem used to come back. On Windows 7, even doing that is not fixing the problem. In fact, in Windows 7, the burning process doesn't even begin. Imgburn gets stuck on the first stage (of writing Lead-In), and it never progresses until I turn off / reset the computer. I checked the disc info after this happened, and the disc still shows empty and ready to be burned on, so it's obvious that it didn't even touch the disc. I have already had the drive replaced once by HP, but it didn't fix the problem. Do you guys have any suggestions? (Note that Windows Updates doesn't give any newer driver for the controllers, or any other components for that matter).

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• Outlook receives winmail.txt attachment instead of Excel, PowerPoint or Word attachments from Lotus notes senders

  - by Philippe

  Ok so the title pretty much says it all. We are offering a Hosted Exchange solution for our customer. Everything is working fine except for one customer complaining that he is receiving winmail.dat or winmail.txt attachments instead of the actual Word Excel or PowerPoint attachments he should be receiving, only when these messages come from a specific European senders, that is using Lotus Notes. I know that usually the problem is coming from Outlook senders to other mail clients, but this is not the first they inform me of this but I can't find anything on the matter so far. Has anyone ever gotten and solved this problem? If not, does anyone have any idea regarding this? I had solved this problem a few months ago, by upgrading Outlook to SP2 and then uninstalling it using the Service Pack removing tool of Microsoft. It seems that only the latest SP1 version could work but not the SP2. The problem is that now nothing is working at all. Thank you for your help, Philippe

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• Windows Live Messenger giving me 8100030d on sign-in

  - by Rob Farley

  I'll bullet point things of note: Other accounts work on the same machine. This is a problem across a few machines. I can sign in no problem on some machines. I can use Web Messenger on the problem machines. I'm using the latest version of Messenger. I've uninstalled, rebooted, reinstalled, rebooted. Deleting the "Windows Live Contacts" folder doesn't help. Deleting the Contacts registry entries doesn't work. I'm not using AVG (and besides, can sign in with other accounts) It successfully connects (and signs me out of eBuddy) before erroring. It creates files in the Windows Live Contacts folder. Windows XP running on the problem machines. I'm not sure what other things it could be... This has also been asked at http://www.experts-exchange.com/Software/Internet_Email/Chat_-_IM/Q_25449997.html, so let's see which system gets me the better response...

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• "Cannot perform a differential backup for database "myDb", because a current database backup does no

  - by krimerd

  Hi there, I have what seems to be a pretty common problem when trying to take a differential backup. We have a SQL Server 2008 Standard (64bit) and we use Litespeed v 5.0.2.0 to take our backups. We take full backups once a week and a differential on a daily basis. The problem is, every time I try to take a diff backup I get the following error: "VDI open failed due to requested abort. BACKUP DATABASE is terminating abnormally. Cannot perform a differential backup for database "myDb", because a current database backup does not exist. Perform a full database backup by reissuing BACKUP DATABASE, omitting the WITH DIFFERENTIAL option." The problem is that I know 100% I have a full backup because I just double checked. Only once I was able to take a diff backup and that was when I took it immediately after I took a full backup. I have searched around and noticed that this is pretty common (although mostly with SQL 2005) and a solution that a lot of ppl suggest and that I haven't tried yet is to disable the SQL Server VSS Writer service. The problem with this is #1 I think I might need this service since I am using a third party backup software and #2 I am not sure exactly what the service does and don't want to disable it just like that. Has any of you ever experienced this problem and how did you go about fixing it? Thank you,

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• Display Driver stopped responding and recovered successfully- Blue Screen - HP Elite Book

  - by Fahad Saleem

  I have HP ELiteBook , this problem has become a routine headache for me (after every 20, 25 minutes_ - While using, suddenly everything hangs and black out goes around and then a message pop at the task bar below that display driver stopped ...and successfully recovered but the hangs and black screen continues and then the Blue Death Screen comes" and then i have no other option but to restart Is this a driver problem ? Hardware problem ? what should I do Please be specific , no stories and theories

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• Front audio jack not working or missconfigured?

  - by Nicholas

  I have win xp and asus p5ql-e motherboard. The problem is that when i plug in my headphones on the front audio jack, the computer doesn't recognizes it. They work on the back audio jack but not on the front - how can i be sure that it;s not a software problem (something miss configured or not configured at all), before i conclude that it's a hardware problem (broken front audio jack or miss connected to the motherboard)?

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• How To Fix Samba File Permission Issues in Mac OSX

  - by user1867768

  I've had this problem for a long time, here is the basics of it... I use a mixed environment of Windows 7/8 computers with Mac OSX Lion/Mountain Lion. Whenever a Windows computer creates a file on a SMB share on the Mac it no longer has group permissions, only the person who created or updated it can access it. My solution has been to go onto the Mac system and reset permissions for the entire directory structure then everyone can see it again. About the only thing on this that I can find was for OSX pre Snow Leopard that mentioned editing the SMB.CONF file to fix their particular problem (similar to mine, http://www.gladsheim.com/blog/2009/09/19/osx-leopard-and-samba-permissions/). The problem is that now Lion and Mountion Lion no longer have an SMB.CONF file (another web search pointed to the com.apple.smbd.plist (http://kidsreturn.org/?s=smb.conf) but it's an XML file now and I'm not clear on what should be done to THAT to fix the problem. So, short of me writing an Applescript to run every hour to fix permissions, does anyone know a solution to this very frustrating problem? Thank you in advance for any advice or solutions you can offer!

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• Belkin Flip KVM keyboard skip problems

  - by Craig

  I have just bought a Belkin Flip 2 port KVM. Functionally it is almost there except I have a keyboard sticking problem. So if I type the word 'Hello' it will often (about 25% of the time) output 'Hellooooooooooooooooooooo'. If I plug the keyboard directly into the USB on the computer I don't have this problem, only when plugged into the KVM. I feel like it is a USB speed problem. Followup It appears I have the same problem with the mouse, it will jump from one side of the screen to the other as I move it. The mouse is annoying but half as much as the keyboard.

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