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  • Using Cloud OER to Find Fusion Applications On-Premise Service Concrete WSDL URL by Rajesh Raheja

    - by JuergenKress
    In my previous post on Fusion Applications Integration, the Fusion Applications OER white paper explains Oracle Enterprise Repository (OER) usage in the applications context, assuming a dedicated OER for your Fusion Applications instance (whether cloud/SaaS or on-premise). Having a dedicated OER instance is recommended as it can provide customized service metadata and can be used for overall SOA governance in addition to simple service discovery. One of the common queries I get is how on-premise customers without a dedicated OER can find a concrete service WSDL URL for their specific environment using the cloud hosted OER instance. Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: OER,SOA Governance,SOA Community,Oracle SOA,Oracle BPM,BPM,Community,OPN,Jürgen Kress

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  • ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

    - by Andreea Vaduva
    Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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  • Python script as a service on Ubuntu 11.10

    - by bugs99
    I am facing the following problem. I want to run a python script as a service on Ubuntu 11.10 system (already mentioned in the following link: Python service using Upstart on Ubuntu) I followed the steps mentioned in the above mentioned link, but i got the following error message in syslog: init: script main process (21826) terminated with status 1 Jun 8 16:59:55 bilbo kernel: [263012.984531] init: script main process ended, respawning Jun 8 16:59:55 bilbo kernel: [263013.044099] init: script main process (21827) terminated with status 1 The above two lines are getting repeated all the time. On saying sudo start script, I get the following: $ sudo start script script start/running, process 21826 Following is the content of my script.conf placed in /etc/init: description "Used to start python script as a service" author "bilbo" start on runlevel [2] stop on runlevel [06] exec python /home/bilbo/scripts/webserver.py respawn Please tell me what I am doing wrong? Do I have to change my python code as well?

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  • Invoke WCF rest service razor mvc 4

    - by Raj Esh
    I have been using jQuery to access my REST based wcf service which does not export the meta information. Using ajax, i could populate data into controls. I need guidance and directions as to how i can use these Rest service in my controller. I can't add Service reference to my MVC 4 project since my WCF rest does not to expose Metadata. Should i use UNITY? or any other DI frameworks?. Any sample would be of great help.

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  • Accessing the same service more than twice in the nick of time

    - by PointedC
    I have an application that will access interface service A which is to run from windows startup. This service is used by program B and my application functions on B's presence after getting a pointer to A. The scenario is translated as follows, public interface A{} ///my program public class MyProgram { public MyProgram() { ProgramB.DoA(); } public A GetA(){} } public class ProgramB { void DoA(){} } The translated source is not true, but that seems to be what I am looking for. In order to eliminate the overhead of allocating and realocating dynamic accesses to the same service used by other processes, would you please provide an actual solution to the problem ?(I am all out of any idea now)

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  • How do I import service references to Unity3D?

    - by Timothy Williams
    I'm attempting access a service reference in Unity. I need two: the SOAP framework and a separate service called ContentVault. The respective service URL's are: SOAP: http://api.microsofttranslator.com/V2/Soap.svc ContentVault: http://ioun.wizards.com/ContentVault.svc Both services import fine in to Visual Studio. I've tried everything I can think of but they won't work with Unity. I just get various errors (changing depending on which solution I'm trying out). I've attempted using svcutil to export the services as external scripts, but all I got was a bunch of using errors. I've tried converting the code to work with .NET 2.0 to no avail, I've even tried making the services in to .DLL's to no success. How could get these services working with Unity?

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  • Windows Azure Recipe: Software as a Service (SaaS)

    - by Clint Edmonson
    The cloud was tailor built for aspiring companies to create innovative internet based applications and solutions. Whether you’re a garage startup with very little capital or a Fortune 1000 company, the ability to quickly setup, deliver, and iterate on new products is key to capturing market and mind share. And if you can capture that share and go viral, having resiliency and infinite scale at your finger tips is great peace of mind. Drivers Cost avoidance Time to market Scalability Solution Here’s a sketch of how a basic Software as a Service solution might be built out: Ingredients Web Role – this hosts the core web application. Each web role will host an instance of the software and as the user base grows, additional roles can be spun up to meet demand. Access Control – this service is essential to managing user identity. It’s backed by a full blown implementation of Active Directory and allows the definition and management of users, groups, and roles. A pre-built ASP.NET membership provider is included in the training kit to leverage this capability but it’s also flexible enough to be combined with external Identity providers including Windows LiveID, Google, Yahoo!, and Facebook. The provider model provides extensibility to hook into other industry specific identity providers as well. Databases – nearly every modern SaaS application is backed by a relational database for its core operational data. If the solution is sold to organizations, there’s a good chance multi-tenancy will be needed. An emerging best practice for SaaS applications is to stand up separate SQL Azure database instances for each tenant’s proprietary data to ensure isolation from other tenants. Worker Role – this is the best place to handle autonomous background processing such as data aggregation, billing through external services, and other specialized tasks that can be performed asynchronously. Placing these tasks in a worker role frees the web roles to focus completely on user interaction and data input and provides finer grained control over the system’s scalability and throughput. Caching (optional) – as a web site traffic grows caching can be leveraged to keep frequently used read-only, user specific, and application resource data in a high-speed distributed in-memory for faster response times and ultimately higher scalability without spinning up more web and worker roles. It includes a token based security model that works alongside the Access Control service. Blobs (optional) – depending on the nature of the software, users may be creating or uploading large volumes of heterogeneous data such as documents or rich media. Blob storage provides a scalable, resilient way to store terabytes of user data. The storage facilities can also integrate with the Access Control service to ensure users’ data is delivered securely. Training & Examples These links point to online Windows Azure training labs and examples where you can learn more about the individual ingredients described above. (Note: The entire Windows Azure Training Kit can also be downloaded for offline use.) Windows Azure (16 labs) Windows Azure is an internet-scale cloud computing and services platform hosted in Microsoft data centers, which provides an operating system and a set of developer services which can be used individually or together. It gives developers the choice to build web applications; applications running on connected devices, PCs, or servers; or hybrid solutions offering the best of both worlds. New or enhanced applications can be built using existing skills with the Visual Studio development environment and the .NET Framework. With its standards-based and interoperable approach, the services platform supports multiple internet protocols, including HTTP, REST, SOAP, and plain XML SQL Azure (7 labs) Microsoft SQL Azure delivers on the Microsoft Data Platform vision of extending the SQL Server capabilities to the cloud as web-based services, enabling you to store structured, semi-structured, and unstructured data. Windows Azure Services (9 labs) As applications collaborate across organizational boundaries, ensuring secure transactions across disparate security domains is crucial but difficult to implement. Windows Azure Services provides hosted authentication and access control using powerful, secure, standards-based infrastructure. Developing Applications for the Cloud, 2nd Edition (eBook) This book demonstrates how you can create from scratch a multi-tenant, Software as a Service (SaaS) application to run in the cloud using the latest versions of the Windows Azure Platform and tools. The book is intended for any architect, developer, or information technology (IT) professional who designs, builds, or operates applications and services that run on or interact with the cloud. Fabrikam Shipping (SaaS reference application) This is a full end to end sample scenario which demonstrates how to use the Windows Azure platform for exposing an application as a service. We developed this demo just as you would: we had an existing on-premises sample, Fabrikam Shipping, and we wanted to see what it would take to transform it in a full subscription based solution. The demo you find here is the result of that investigation See my Windows Azure Resource Guide for more guidance on how to get started, including more links web portals, training kits, samples, and blogs related to Windows Azure.

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  • Oracle Enterprise Manager 12c Delivers Advanced Self-Service Automation for Oracle Database 12c Multitenant

    - by Javier Puerta
    Broadens Support for Managing Full Lifecycle of New Pluggable Database as a Service Redwood Shores, Calif. – November 4, 2013 News Summary Database as a Service (DBaaS) offers organizations accelerated deployment, elastic capacity, greater consolidation efficiency, higher availability and lower overall operational cost and complexity. Oracle Database 12c provides an innovative multitenant architecture featuring pluggable databases that makes it easy to offer DBaaS and consolidate databases on clouds. To support customers’ move to this model, Oracle Enterprise Manager 12c adds new automation capabilities to enable quick provisioning of database clouds through self-service, saving administrators time and effort. These new capabilities can help customers adopt Oracle Database 12c faster and pave the way to a DBaaS delivery model. News Facts Oracle today announced a new release of Oracle Enterprise Manager 12c, which provides a turnkey, full lifecycle DBaaS management solution for Oracle Multitenant, an option for Oracle Database 12c Enterprise Edition. Read full press release here

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  • Oracle Enterprise Manager 12c Delivers Advanced Self-Service Automation for Oracle Database 12c Multitenant

    - by Javier Puerta
    Broadens Support for Managing Full Lifecycle of New Pluggable Database as a Service Redwood Shores, Calif. – November 4, 2013 News Summary Database as a Service (DBaaS) offers organizations accelerated deployment, elastic capacity, greater consolidation efficiency, higher availability and lower overall operational cost and complexity. Oracle Database 12c provides an innovative multitenant architecture featuring pluggable databases that makes it easy to offer DBaaS and consolidate databases on clouds. To support customers’ move to this model, Oracle Enterprise Manager 12c adds new automation capabilities to enable quick provisioning of database clouds through self-service, saving administrators time and effort. These new capabilities can help customers adopt Oracle Database 12c faster and pave the way to a DBaaS delivery model. News Facts Oracle today announced a new release of Oracle Enterprise Manager 12c, which provides a turnkey, full lifecycle DBaaS management solution for Oracle Multitenant, an option for Oracle Database 12c Enterprise Edition. Read full press release here

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  • Finding complexity of a program as a service [on hold]

    - by Seshu
    I would like to find the complexity of a specific code chunk written in Java. Is there a place/web site/service where I can find out the complexity of any arbitrary program. This program might include loops/recursion. Using theory we can compute complexity ourselves. But, just curious in finding if any service is out there to find such complexity. We have several code quality related tools does any of such tools will also find complexity of given code? Could any one point me or direct me to such a utility/site/service?

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  • Managed Service Accounts (MSA) and Virtual Accounts

    Windows Server 2008 R2 and Windows 7 have two new types of service accounts called Manage Service Accounts (MSA) and Virtual Accounts.  These make long term management of service account users, passwords and SPNs much easier. Consider the environment at OrcsWeb.  As a PCI Compliant hosting company, we need to change all security related passwords every 3 months.  This is a substantial undertaking each time because of hundreds of passwords spread throughout our enterprise.  We...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • WIF, ADFS 2 and WCF&ndash;Part 5: Service Client (more Flexibility with WSTrustChannelFactory)

    - by Your DisplayName here!
    See the previous posts first. WIF includes an API to manually request tokens from a token service. This gives you more control over the request and more flexibility since you can use your own token caching scheme instead of being bound to the channel object lifetime. The API is straightforward. You first request a token from the STS and then use that token to create a channel to the relying party service. I’d recommend using the WS-Trust bindings that ship with WIF to talk to ADFS 2 – they are pre-configured to match the binding configuration of the ADFS 2 endpoints. The following code requests a token for a WCF service from ADFS 2: private static SecurityToken GetToken() {     // Windows authentication over transport security     var factory = new WSTrustChannelFactory(         new WindowsWSTrustBinding(SecurityMode.Transport),         stsEndpoint);     factory.TrustVersion = TrustVersion.WSTrust13;       var rst = new RequestSecurityToken     {         RequestType = RequestTypes.Issue,         AppliesTo = new EndpointAddress(svcEndpoint),         KeyType = KeyTypes.Symmetric     };       var channel = factory.CreateChannel();     return channel.Issue(rst); } Afterwards, the returned token can be used to create a channel to the service. Again WIF has some helper methods here that make this very easy: private static void CallService(SecurityToken token) {     // create binding and turn off sessions     var binding = new WS2007FederationHttpBinding(         WSFederationHttpSecurityMode.TransportWithMessageCredential);     binding.Security.Message.EstablishSecurityContext = false;       // create factory and enable WIF plumbing     var factory = new ChannelFactory<IService>(binding, new EndpointAddress(svcEndpoint));     factory.ConfigureChannelFactory<IService>();       // turn off CardSpace - we already have the token     factory.Credentials.SupportInteractive = false;       var channel = factory.CreateChannelWithIssuedToken<IService>(token);       channel.GetClaims().ForEach(c =>         Console.WriteLine("{0}\n {1}\n  {2} ({3})\n",             c.ClaimType,             c.Value,             c.Issuer,             c.OriginalIssuer)); } Why is this approach more flexible? Well – some don’t like the configuration voodoo. That’s a valid reason for using the manual approach. You also get more control over the token request itself since you have full control over the RST message that gets send to the STS. One common parameter that you may want to set yourself is the appliesTo value. When you use the automatic token support in the WCF federation binding, the appliesTo is always the physical service address. This means in turn that this address will be used as the audience URI value in the SAML token. Well – this in turn means that when you have an application that consists of multiple services, you always have to configure all physical endpoint URLs in ADFS 2 and in the WIF configuration of the service(s). Having control over the appliesTo allows you to use more symbolic realm names, e.g. the base address or a completely logical name. Since the URL is never de-referenced you have some degree of freedom here. In the next post we will look at the necessary code to request multiple tokens in a call chain. This is a common scenario when you first have to acquire a token from an identity provider and have to send that on to a federation gateway or Resource STS. Stay tuned.

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  • Scalable web-hosting for a youtube-like service (no, not porn) [closed]

    - by Crawling Pasta Hellion
    Possible Duplicate: How to find web hosting that meets my requirements? My business partner and I are looking for a European web-hosting service (we are situated in Europe). That service needs to be, needs to have: international servers, a server for each continent at the very least. a high amount of bandwidth. highly scalable, since we are expecting to start off small, but as our user base grows so will everything else (again, no porn or phallic jokes) need to do. a moderate to supreme customer service. of course a small downtime per annum. affordable at first, fair as we grow. I think that is all. Any input is greatly appreciated. Thank you in advance.

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  • Oracle OpenWorld Update -- Developing Java Applications in the Cloud: Oracle Java Cloud Service

    - by Ruma Sanyal
    Today we are focused on the Oracle Java Cloud Service. There are multiple sessions on this topic. In this particular session (which will run multiple times), learn how you can use the Oracle Public Cloud Java Cloud Service to exponentially decrease the turn-around time for the development and production roll-out of your WebLogic Server applications. This session will provide an overview the Oracle Java Cloud Service and demonstrate some of the product's powerful developer productivity features. For more information about this and other Cloud Application Foundation sessions, review the Oracle Cloud Application Foundation Focus On document. Details: Thursday, Oct 4, 11.15-12.15pm, Moscone South, Room 304 Thursday, Oct 4, 2:15 PM - 3:15 PM, Marriott Marquis - Foothill F

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  • C# Toolbox: Debug-able, Self-Installable Windows Service Template Redux

    - by James Michael Hare
    I had written a pair of posts before about creating a debug-able and self-installing windows service template in C#.  This is a template I began creating to ease creating windows services and to take some of the mundane tasks out of the coding effort.  The original posts were here: C# Windows Services (1 of 2) - Debug-able Windows Services C# Windows Services (2 of 2) - Self-Installing Windows Services But at the time, though I gave the code samples I didn't have a downloadable for of the template on the blog.  After getting many requests for the actual source, I zipped it up and am posting it with this blog entry.  Click on the link below to download the archive.  The password on the archive is, imaginatively enough, password.  Hope you enjoy and please feel free to comment and suggest changes! Debug-able, Self-Installing Windows Service Template download Enjoy! Tweet Technorati Tags: C#,Windows Service,Toolbox

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  • which service to use among Amazon's free tier for Java app

    - by vikas devde
    this is the first time I am going to host a java app, Amazon offers a free tier which provides free usage for one year, and I am going to use it. But there are so many services (S3, EC2, etc etc), I cant figure out which service is for web hosting, which service is for what use, their docs is so huge, I am confused, what to read. can anybody write some good points, about which service to use specifically for Java apps, how much I will be charged, and they ask for credit/debit card credential for signup, does it mean they will debit me even in the free period?

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  • How to connect to a WCF service using IP of the host machine where the service is hosted?

    - by Kumar
    I have a secured WCF service (https://<MachineName>:sslport/services) self hosted in a machine. Different instances of same service are deployed in differnt machines. From a client app, I am able to connect to theses services through code, i.e. using ChannelFactory() with the same endpoint address. But if I try to access the service using the endpoint address as https://<ipAddress>:sslport/services replacing machines name with machine IP address, I am getting some error stating "could not establish trust relationship". I know this is an error caused by SSL certificate that it could not establish a trust relationship. Are there any settings or any possibilities to make this work?

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  • WCF web service with Neural Network

    - by Gary Frank
    I am developing a web service that performs object recognition. It will be available for testing as soon as enough code has been developed, and then officially when it is finished. It is based on a radically new type of artificial neural network that I designed. Its goal is to recognize any type of object within an image. Besides the WCF web service, the project will also create a website to test and demonstrate the web service. Here is a link with more information. http://www.indiegogo.com/VOR

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  • Interview : Lancement de HP Service Manager 9, le nouveau produit dévoile ses secrets

    Interview : Lancement de HP Service Manager 9, le nouveau produit dévoile ses secrets A l'occasion du lancement de HP Service Manager 9, HP à répondu à nos questions, pour vous permettre de découvrir plus en profondeur les nouvelles fonctionnalités de ce produit, parmi lesquelles : une nouvelle interface Web 2.0, les outils de gestion du cycle de vie des services, l'approche CMS de la solution, avec UCMDB 9, l'optimisation du processus de gestion des changements et des mises en production et l'automatisation du cycle de vie d'un incident. Katleen Erna : Tout d'abord, pour ceux qui ne connaîtraient pas la suite de services d'assistance informatique HP Service Manager, pouvez-vous nous expliquer en quoi elle consiste ? ...

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  • Now Available:Oracle Utilities Customer Self Service Version 2.1

    - by Roxana Babiciu
    The Oracle Utilities Global Business Unit is pleased to announce the general availability of Oracle Utilities Customer Self Service 2.1. It is ready for customers and partners to download and install via the Oracle Software Delivery Cloud. Key Features & Benefits: Oracle Utilities Customer Self Service 2.1 includes several new capabilities and enhancements including significantly improved Commercial Account Management and Advanced Notification Management using a new Oracle Utilities Notification Center module (licensed separately). These include the following: Advanced Notification Management Online Issues and Forms Management • Budget Management and Billing for Billed Budgets Prepaid User Dashboard Enhanced Usage Details Web Presentment Start/Stop/Transfer Service Automation Payment Arrangement Automation Account Sets Management for Large Commercial Customers Multiple Account Usage Data Aggregation, Comparison, and Data Download Multiple Account Financial History Mobile Outage Maps More information can be found on OPN

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  • Why do we need REST service security if we have HTTPS

    - by Vangel
    I refer to this excellent article http://www.thebuzzmedia.com/designing-a-secure-rest-api-without-oauth-authentication/ which speaks of amazon like security for web service. However I was asked a question in the team of why do we need it if we already use HTTPS. I was unable to answer as it really seems to me they may be right although gut tells me otherwise. Also is there places when providing REST services where HTTPS may not work? Like 3rd party websites? If anyone has experience in securing Web Services over the public interwebs please shed some light with your experience. Thanks in advance. EDIT: To clarify I am not speaking of user authentication but more of client authentication. The user authentication can be assumed to be plain text over HTTPS+ REST. My worry is that this still allows anyone to use the web service without my client to access it since everything is plai text although over HTTPS the client end point can still use my web service without the client application.

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  • Build & Deployment Guide for Service Bus Relay Project

    - by Michael Stephenson
    Ive recently published a sample guide based on a real-world project where we implemented an on-premise WCF routing solution to connect SAAS applications to our on premise line of business applications. The guide will discuss: How we configured and setup the infrastructure How we setup the on-premise server to listen to the service bus What software we used How we configured Windows Azure This contains some useful contextual information around the reference scenario and hopefull this will be very useful to others undertaking similar projects. Ive also included this on the technet wiki page for Windows Azure Service Bus resources: http://social.technet.microsoft.com/wiki/contents/articles/13825.windows-azure-service-bus-resources.aspx

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  • New! EBS CRM Service Request Templating Online

    - by Oracle_EBS
    In an effort to improve the user experience changes have been made to Service Request (SR) creation process using My Oracle Support (MOS). This change is now online for several high-use CRM products. We aimed to streamline the process by reducing the number of questions, making subsequent questions conditional on previous responses, reducing lists of problem categories, and recommending key documents/evidence which should be supplied to help the Support engineer progress the issue. The process is now divided into three steps: Problem - prompts for a summary of the issue, and what steps have to be performed to re-produce the issue More Information - users will see the biggest change, as they select the ‘Problem Type’, which then presents a series of suggested attachments to upload Severity/Contact - section records who to contact, by what means, and the degree of urgency for the issue. The products included are: · Incentive Compensation · Trade Management · Site Hub · Incentive Compensation Analytics for Oracle Data Integrator · TeleService · Install Base · Quoting · Sales · Field Service · Service Contracts

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  • Managing service references and endpoint configurations for Silverlight applications

    Youve written your service. Youve written your Silverlight application. You Add Service Reference to your application and got the client proxy code. Your app works on your machine and you push it out. FAIL. NotFound. Crap. You forgot that your service reference had your local URI endpoint in there and when you moved it to staging and/or production it failed. You start cursing Microsoft and the Silverlight team and add to the threads in the forums or perhaps initiate a new wishlist item for the...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Design Patterns - Service Layer

    - by garfbradaz
    I currently reading a lot about Design Patterns and I have been watching various Pluralsight videos from their library. Now so far I have learnt the following: Repository Pattern Unit of Work Pattern Abstract Factory Pattern Reading the awesome "DI in .NET" book Now I read lot about Services and Service Layers and wanted some advice about the best place to read up and learn about these. I presume this fits into Domain Driven Design and I should start there? The term "Service" just seem to be used widely within IT and it can be confusing the exact meaning. So my questions is: What is the Service Layer Where is the best place to learn about them. I know there are probably tonnes of interweb/books/blogs on the subject, but some good areas to start from would be nice. If I'm being too vague, let me know.

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