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• Webcast Replay : SANS Institute Product Review of Oracle Identity Manager

  - by B Shashikumar

  Thanks to everyone who attended the SANS Institute webinar covering the product review of Oracle Identity Manager. And a special thanks to our guest speakers from SuperValu - Phillip Black and Patrick Abreo. If you missed the webcast, you can catch a replay here  And here are the slides that were used in the webcast.  There were many questions that we could not answer as we ran out of time. We have captured some of the questions with responses below. Is Oracle Identity Analytics still offered as a separate product or is it part of Oracle Identity Manager? Oracle Identity Manager and Oracle Identity Analytics are now offered as part of Oracle Identity Governance Suite. OIA and OIM share a common UI architecture, common data model and common support for connected and disconnected resources.  When requesting new access/entitlements is there an approval process? Yes. We leverage SOA BPEL-based workflows for approvals  Are the identity self service capabilities based on Oracle ADF? Yes they are completely based on Oracle ADF  Can you give some examples of personalization and customization with Oracle Identity Manager 11gR2? With the new UI config framework we can enable different levels of UI customization. Customers now have the ability to Point & click to customize; or drag and drop customization without any need for coding. So users can easily personalize the interface of their application within the browser. For example, they can change the logo, Rearrange, hide Home Page regions; regularly searched items can be saved and re-used; Searchable & search results columns can be configured; Sorting preferences are remembered and so on. For more sophisticated customization, Customers can also edit the standard JSF within the page to alter business rules, modify page flows, page layouts and other items. Can you explain the role of sandboxes in customization? Customers can make their custom changes within a sandbox so that it doesn’t impact their production environment. They can make their changes, validate those changes, stage and then commit those changes without affecting production users. This is similar to how source code control systems like perforce work To watch a replay of the webcast, click here

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• Mise à jour Partner Enablement Oracle University (novembre)

  - by swalker

  Executive overview of Oracle Fusion Applications in 1-day from your desktop Designed from the ground up using the latest technology advances and incorporating the best practices gathered from Oracle's thousands of customers, Oracle Fusion Applications are 100% open-standards-based business applications that set a new standard for the way we innovate, work, and adopt technology. Learn more about them: Oracle University has scheduled a 1–day executive overview as a Live Virtual Class on the following dates: 1 December 2 December Your OPN discount applies to the standard price shown on the website. New In Class and Online dates will be shared on education.oracle.com. Book online or contact your local Oracle University representative for scheduling requests and more information. Deux nouvelles formations intensives OPN Only Boot Camps Les formations OPN Only Boot Camps suivantes viennent d'être mises à disposition : Formation technique intensive de 3 jours Oracle Exadata 11g  : Vous prépare à devenir un Spécialiste certifié de l’implémentation Oracle Exadata 11g Actuellement prévue en Allemagne, au Royaume-Uni Possibilité d'organisation dans tous les pays Dates des classes virtuelles en direct : 15-17 fév. 2012 & 16-18 mai 2012 Formation intensive de 5 jours Oracle BI Enterprise Edition 11g Implementation Actuellement prévue en Suède Possibilité d'organisation dans tous les pays Consulter le calendrier complet des formations OPN Only Boot Camp. Nouveautés du côté des certifications : Java SE 7 Soyez parmi les premiers à obtenir la certification Java SE 7 . Les examens suivants sont depuis peu disponibles en bêta test : Code et intitulé de l'examen Filière de certification 1Z1-805 Upgrade to Java SE 7 Programmer (Bêta jusqu'au 17 déc. 2011) Professionnel certifié Oracle (Certified Professional), Programmeur Java SE 7 1Z1-803 Java SE 7 Programmer I (Bêta jusqu'au 17 déc. 2011) Associé certifié Oracle (Certified Associate), Programmeur Java SE 7 Un examen bêta vous confère deux avantages distincts : vous serez parmi les premiers à obtenir la certification, vous bénéficiez d'un tarif réduit. Les examens bêta peuvent être passés dans n'importe quel Centre de test Pearson VUE. Nouveaux cours Parmi les nouveautés d’Oracle Université de ce mois-ci, vous trouverez : Nouveaux cours - Cliquez ici pour en savoir plus. Vos partenaires souhaitent-ils obtenir le point de vue des experts de l'Oracle University ? Conseillez-leur de consulter les newsletters suivantes de l'Oracle University " href="http://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=289&p_nl=tech" target="_blank">Newsletters Technologie Newsletters Applications Restez connecté à Oracle University : OracleMix Twitter LinkedIn Facebook

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• Software Architecture and MEF composition location

  - by Leonardo

  Introduction My software (a bunch of webapi's) consist of 4 projects: Core, FrontWebApi, Library and Administration. Library is a code library project that consists of only interfaces and enumerators. All my classes in other projects inherit from at least one interface, and this interface is in the library. Generally speaking, my interfaces define either Entities, Repositories or Controllers. This project references no other project or any special dlls... just the regular .Net stuff... Core is a class-library project where concrete implementation of Entities and Repositories. In some cases i have more than 1 implementation for a Repository (ex: one for azure table storage and one for regular Sql). This project handles the intelligence (business rules mostly) and persistence, and it references only the Library. FrontWebApi is a ASP.NET MVC 4 WebApi project that implements the controllers interfaces to handle web-requests (from a mobile native app)... It references the Core and the Library. Administration is a code-library project that represents a "optional-module", meaning: if it is present, it provides extra-features (such as Access Control Lists) to the application, but if its not, no problem. Administration is also only referencing the Library and implementing concrete classes of a few interfaces such as "IAccessControlEntry"... I intend to make this available with a "setup" that will create any required database table or anything like that. But it is important to notice that the Core has no reference to this project... Development Now, in order to have a decoupled code I decide to use IoC and because this is a small project, I decided to do it using MEF, specially because of its advertised "composition" capabilities. I arranged all the imports/exports and constructors and everything, but something is quite not perfect in my "mental-visualisation": Main Question Where should I "Compose" the objects? I mean: Technically, the only place where real implementation access is required is in the Repositories, because in order to retrieve data from wherever, entities instances will be necessary, and in all other places. The repositories could also provide a public "GetCleanInstanceOf()" right? Then all other places will be just fine working with the interfaces instead of concrete classes... Secondary Question Should "Administration" implement the concrete object for "IAccessControlGeneralRepository" or the Core should?

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• Oracle is Sponsoring LinuxCon Europe 2012

  - by Zeynep Koch

  Architecture is amazing in Barcelona but you will also be impressed with Oracle Linux sessions in LinuxCon Europe as well.  Oracle is one of the key sponsors in LinuxCon Europe and we have great sessions to show you why Oracle Linux is best for your "IT architecture"! We also have a booth where you can pick up latest Oracle Linux and Oracle VM DVD Kit and Virtualization for Dummies booklet. Don't forget to visit us at technology showcase Booth #19. Oracle Sessions at LinuxCon Europe 2012:  1. OCFS2: Status and Overview - Lenz Grimmer, Oracle Wednesday November 7, 2012 10:40am - 11:25am Venue: Diamant OCFS2, Oracle's general-purpose shared-disk cluster file system for Linux has come a long way since its development started in 2003. Distributed under the GPL and part of the mainline Linux Kernel, it is also included in Oracle Linux and plays a vital role in products like Oracle VM, Oracle RAC or E-Business Suite. This presentation will provide a general technical overview as well as an update on the latest developments. Attendees will learn about the features and improvements that set OCFS2 apart from other Linux-based cluster file systems, including: Heartbeat implementation: global vs. local heartbeats Storage optimizations: Extent-based Allocations, Hole punching, Reflinks 2. Status of Linux Tracing - Elena Zannoni, Oracle Wednesday November 7, 2012 11:35am - 12:20am Venue: Diamant There have been many developments recently in the Linux tracing area. The tracing infrastructure in the kernel is getting more robust, with  the recent introduction of uprobes to allow the implementation of user  space tracing, and new features of perf. There are many tracing tools to choose from, including the newest kid on the block, DTrace for Linux.  This talk will take the audience through the main tracing facilities  available today whether more tightly integrated with the kernel code, or maintained stand alone. 3. MySQL Security Model and Pluggable Authentication - Kristofer Pettersson, Oracle Wednesday November 7, 2012 1:50pm - 2:35pm Venue: Diamant With an increasing security awareness among web and cloud developers, knowing how to secure your database from unauthorized or malicious access has become important. This talk explains the MySQL security model, pluggable authentication, new auditing features and rounds off with some pointers on how to securely integrate your database into your Linux web stack. We look forward to seeing you in Barcelona, Spain on November 5-9, 2012. Register today 

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• Appointment & Booking Calendar for 2,500 Members

  - by D. K. Mason

  For this job I need a booking or appointment calendar for the WP website, so that each of the 2500+ members can manage his/her own appointments calendar. Members will set their schedules and available hours. Buyers can select one member, and book when they want to visit the member and reserve time online. Lets say our WP membership site has thousands of members each offering one service. We have 25 categories. On their profile page is his appointment or booking calendar, along with his personally created and uploaded (into S3) profile video. Website visitors should be able to easily book hours & days as desired. For now all members have a free membership. WE earn $ by bringing customers to the registered members and collecting one dollar for our service. Therefore, we need an affordable script and one that handles our members needs. We already have a paid copy of Jrox. What are those needs? Well, please register for a test account in the ENTERTAINMENT category at http://asianhighway26.com/?page_id=140 Next, pretend you are a buyer and start on the index page and select your ENTERTAINMENT category. Click on image #3 and you will receive a list of others in your traveling area. When you click VIEW DETAILS, there is where a potential customer will see the calendar and if you are available on the dates and times you are interested in doing business. We know that YOU the member will want to list your not available dates and hours. There may be other features desired but this is the most important, we believe. Our WP administrator (me) can install the main script, but each member must have some login or dashboard to manage his/her own calendar and work hours. Can you create or modify any appointment calendar software to do this? Can the jam.jrox.com software we own do this? As you can see here, we offer to pay for ideas you present that we use: asianhighway26.com/?page_id=126 D.K. Mason Chief Development Officer, Asian Highway Network, Tourism Division, Asia-Pacific Region (http://www.forums.doctormason.us/b-ah/)

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• New Version Demonstration VM BIC2g 2013-04 Partner Edition

  - by Mike.Hallett(at)Oracle-BI&EPM

  Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 This Oracle Business Intelligence Linux VM virtual appliance (“BIC2g”) was developed to support Oracle OBI & BI-Apps sales and Oracle partners in product demonstrations, training activities and POC activities. It is available on ftp.oracle.com (see the deployment guide and “BIC2g 2013-04 Partner Edition Readme” pdf from the link below) and is available for OPN member partners. This BIC2g image is based on OBIEE v. 11.1.1.7. with Essbase and Essbase Studio Server started when starting BI. It also contains: Updated BI-Apps Cross Functional Demo (date advanced from 2011 to 2013), including DAC 11.1.1.6.4, Informatica 9.0.1 and is configured for a load against EBS R12. Both the 7.9.6.3 rpd/catalog and the 7.9.6.4 rpd/catalog versions of BI-Apps are provided. Updated integrated Essbase - BI Apps - EBS Demo (date advanced from 2009 to 2013. Re-configured BI Apps Data Sets to remove VPD (simplification) and greatly improved performance. Note that this image is identical to Oracle’s internal BI demonstration image, except that Endeca has been removed pending Endeca latest version availability on OTN. Once it is available on OTN we will provide a replacement that contains Endeca. Some of the screen shots in the “Readme”.pdf shows Endeca, but it is not on this (2013-04) image. The FTP access details and password are shown at the bottom of the page @ BI Solutions Engineering Partner Portal. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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• ArchBeat Link-o-Rama for November 16, 2012

  - by Bob Rhubart

  X.509 Certificate Revocation Checking Using OCSP protocol with Oracle WebLogic Server 12c | Abhijit Patil Abhijit Patil's article focuses on how to use X.509 Certificate Revocation Checking Functionality with the OCSP protocol to validate in-bound certificates. Although this article focuses on inbound OCSP validation using OCSP, Oracle WebLogic Server 12c also supports outbound OCSP validation. Leveraging Oracle Scorecard and Strategy Management for Everyday BI Needs "Oracle Scorecard and Strategy Management (OSSM) is built-upon the premise that a scorecard system should not be separate from the BI system, like many comparable tools are today," says author Kevin McGinely. "Instead of a separate application with its own data, its own data definitions, and its own front-end, Oracle made the choice to integrate OSSM directly into OBIEE." Applying BI for personal productivity recognition and gamification | Capgemini Oracle Blog "It is quite obvious that if you want people to participate you need an appealing and intuitive user interface," says Capgemini's Henk Vermeulen in this interesting exploration of gamification in the enterprise. Build and release OSB projects with Maven | Edwin Biemond "With Maven we are able to build and deploy OSB projects," says Oracle ACE Edwin Biemond. "The artifacts generated by Maven called snaphosts and releases can be automatically uploaded to a software repository. These versioned OSB jars can then be downloaded by the OSB Servers and deployed." Biemond shows you how in this detailed technical post. ADF Generator for Dynamic ADF BC and ADF UI | Andrejus Baranovskis Oracle ACE Director Andrejus Baranovskis' post is an extension of his OOW12 presentation, "Oracle ADF Implementations Around the Globe: Best Practices," and includes the sample application he promised to share. Service-oriented organizations have a head start in the cloud race | ZDNet ZDNet SOA blogger Joe McKendrick offers a snapshot of a recent report Forrester analyst James Staten. Oracle Fusion Middleware Security: X509 Fallback to Form | Debasish BhattacharyaOracle Fusion Middleware A-Team architect Debasish Bhattacharya shares a solution that resulted from brainstorming with colleagues Chris Johnson and Brian Eidelman. "The solution is not very difficult," says Bhattacharya, "though it needs some additional configurations and coding." It's all presented in this detailed post. Agile Architecture | David Sprott "There is ample evidence that Agile Architecture is a primary contributor to business agility, yet we do not have a well understood architecture management system that integrates with Agile methods," observes David Sprott in this extensive post. Thought for the Day "Operating systems are like underwear — nobody really wants to look at them." — Bill Joy Source: SoftwareQuotes.com

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• Oracle Manageability Presentations at Collaborate 2012

  - by Get_Specialized!

  Attending the Collaborate 2012 event, April 22-26th in Las Vegas, and interested in learning more about becoming specialized on Oracle Manageability? Be sure and checkout these sessions below presented by subject matter experts while your onsite. Set up a meeting or be one of the first Oracle Partners onsite to ask me, and we'll request one of the limited FREE Oracle Enterprise Manager 12c partner certification exam vouchers for you. Can't travel this year? the  COLLABORATE 12 Plug Into Vegas may be another option for you to attend from your own desk presentations like session #489 Oracle Enterprise Manager 12c: What's Changed? What's New? presented by Oracle Specialized Partners like ROLTA   Session ID Title Presented by Day/Time 920 Enterprise Manager 12c Cloud Control: New Features and Best Practices Dell Sun 9536 Release 12 Apps DBA 101 Justadba, LLC Mon 932 Monitoring Exadata with Cloud Control Oracle Mon 397 OEM Cloud Control Hands On Performance Tuning Mon 118 Oracle BI Sys Mgmt Best Practices & New Features Rittman Mead Consulting Mon 548 High Availability Boot Camp: RAC Design, Install, Manage Database Administration, Inc Mon 926 The Only Complete Cloud Management Solution -- Oracle Enterprise Manager Oracle Mon 328 Virtualization Boot Camp Dell Mon 292 Upgrading to Oracle Enterprise Manager 12c - Best Practices Southern Utah University Mon 793 Exadata 101 - What You Need to Know Rolta Tues 431 & 1431 Extreme Database Administration: New Features for Expert DBAs Oracle Tue Wed 521 What's New for Oracle WebLogic Management: Capabilities that Scripting Cannot Provide Oracle Thu 338 Oracle Real Application Testing: A look under the hood PayPal Tue 9398 Reduce TCO Using Oracle Application Management Suite for Oracle E-Business Suite Oracle Tue 312 Configuring and Managing a Private Cloud with Oracle Enterprise Manager 12c Dell Tue 866 Making OEM Sing and Dance with EMCLI Portland General Electric Tue 533 Oracle Exadata Monitoring: Engineered Systems Management with Oracle Enterprise Manager Oracle Wed 100600 Optimizing EnterpriseOne System Administration Oracle Wed 9565 Optimizing EBS on Exadata Centroid Systems Wed 550 Database-as-a-Service: Enterprise Cloud in Three Simple Steps Oracle Wed 434 Managing Oracle: Expert Panel on Techniques and Best Practices Oracle Partners: Dell, Keste, ROLTA, Pythian Wed 9760 Cloud Computing Directions: Understanding Oracle's Cloud AT&T Wed 817 Right Cloud: Use Oracle Technologies to Avoid False Cloud Visual Integrator Consulting Wed 163 Forgetting something? Standardize your database monitoring environment with Enterprise Manager 11g Johnson Controls Wed 489 Oracle Enterprise Manager 12c: What's Changed? What's New? ROLTA Thu    

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• What can I do to make sure my code gets maintained in a developer light environment?

  - by asjohnson

  I am a contract data analyst, so I bounce between jobs every 3-6 months, which I find to be a good fit for me, but it leads to some problems when it comes to coding. I mostly do statistics (I've asked a similar question on cross validated, but the answers there are not relevant here), but I have also found out that the business world loves excel and loves copying and pasting the same thing over and over again even more. This led me to learn how to write VBA scripts and then VB.NET programs to automate as many of these reports as I can. I am certain my programs are not the most elegant, but I put a good bit of effort into making sure they work under as many cases as I can test, I add in exceptions and try to code so the program can handle changes in the files that it processes, but there is a limit, if you remove a huge portion of the data, there is a good chance my program is going to trip up, which I accept will inevitably happen. Usually a pretty minor change in the code fixes the problem and I do try and comment my code and make it readable under the assumption that some other person will have to read it some day. My problem is that I generally get put on teams of folks with essentially no experience with programming (like VBA would be a huge stretch for anyone I work directly with). I am wondering what I should be doing as the person that wrote the code to do my best to keep it maintained. I have two approaches in mind (outlined next), but would be very happy to get any advice. Solution 1: Find the more tech savvy coworkers and run them through the programs and what basic changes can be made. Honestly automating excel is about as easy as it can get when it comes to programming, so I feel like I could teach someone the basics of maintaining it pretty quick. Solution 2: Get in touch with the IT department and show them what is going on and maybe they will be able to help. The problem here is that the IT department is constantly swamped (as I'm sure many of you know) and I feel like kind of a jerk for dumping more things on them. I do leave my personal email address with places and am willing to answer quick questions via email, but I view the need for more exhaustive maintenance as something of an inevitability and would like to make sure I do my due diligence to make sure it gets done. I imagine some combination of the two approaches outlined there, but is there any kind of heads up I should give IT? I feel like I would be annoyed if I started getting requests to fix a program that I had never seen from some random guy that is no longer there.

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• ArchBeat Link-o-Rama for 2012-09-05

  - by Bob Rhubart

  OTN Architect Day - Boston - Sept 12: What to Expect If you've never attended an OTN Architect Day, here's a little preview. You start with a continental breakfast. Then you have keynotes by an Oracle expert, and a member of the Oracle ACE community. After that come the break-out sessions, so you have your choice of two sessions in each time slot. So you'll get in two breakouts before lunch. Then you eat. After that there's a panel Q&A during which the audience tosses questions at the assembled session speakers. Then it's on to another set of break-out sessions, followed by a short break. Then the audience breaks into small groups for round table discussions. After that there's a drawing for some cool prizes, followed by the cocktail reception. All that costs you absolutely zero. Register now. Starting and Stopping Fusion Applications the Right Way | Ronaldo Viscuso While the fastartstop tool that ships with Oracle Fusion Applications does most of the work to start/stop/bounce the Fusion Apps environment, it does not do it all. Oracle Fusion Applications A-Team blogger Ronaldo Viscuso's post "aims to explain all tasks involved in starting and stopping a Fusion Apps environment completely." Dodeca Customer Feedback - The Rosewood Company | Tim Tow Oracle ACE Director Tim Tow shares anecdotal comments from one of his clients, a company that is deploying Dodeca to replace an aging VBA/Essbase application. Configuring UCM cache to check for external Content Server changes | Martin Deh Oracle WebCenter and ADF A-Team blogger Martin Deh shares the background information and the solution to a recently encountered customer scenario. Proxy As Upgrade to 11g Does Not Like NQSession.User | Art of Business Intelligence "In Oracle BI 10g the application was a lot more tolerant of bad design and cavalier usage of variables," observes Oracle ACE Christian Screen. "We noticed an issue recently during an upgrade where the Proxy As configuration in Oracle BI 10g used the NQSession.User variable to identify the user logged into Presentation Servers acting as Proxy." Oracle WebLogic Server 11g: Interactive Quick Reference | Dirk Nachbar Oracle ACE Dirk Nachbar shares a quick post with information on a new interactive reference guide to Oracle WebLogic Server. "The Quick Reference shows you an architecural overview of the Oracle WebLogic Server processes, tools, configuration files, log files and so on including a short description of each section and the corresponding link to the Oracle WebLogic Server Documentation," says Nachbar. Thought for the Day "In fast moving markets, adaptation is significantly more important than optimization." — Larry Constantine Source: Quotes for Software Engineers

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• Investing in Servers by Intel

  - by Koushal Deshpande

  Originally posted on: http://geekswithblogs.net/BizTalkAndOtherTechs/archive/2013/10/31/investing-in-servers-by-intel.aspxA nice article reference from Intel, refer here. Referees to cloud as well. Choose correctly what you need. 1 Do determine right server for your company. There is no use getting a server that has redundant services but still add to the costs. 2 Do get servers that can be upgraded. A server with limited memory and storage may not be able to keep up with your business growth. The basic memory and storage options might not be sufficient. Consider at least 8GB of RAM and 1 terabyte of hard disk space. 3 Do check the server has at least one Gigabit Ethernet port. This allows high speed transferring of files and increases productivity for your employees. USB and Firewire ports may not be enough as their transfer speed is too low and will affect the productivity of your company. Infinite Technologies is ready to help perform this upgrade. Contact Infinite Technologies now View our other resellers » 4 Do verify that the server comes with documentation. Documentation allows you to make a claim when your server breaks down and is supported by a warranty. 6 Do check the support options for the server from the manufacturer. Different manufacturer has different support options such as maintenance plans and software upgrades. 5 Do always look into the warranty. Get an enhanced warranty that guarantees response and repair time to avoid disruption. 7 Do get server management tools that can be used on any computer. Server management tools should be cross compatible across different operating systems to take into account future PC replacements. 8 Do check the power usage of the servers. Get the right power supply to avoid damaging server hardware and consider the Intel® Xeon® E3 processor to help save on your electricity bills. 9 Do check what built-in security packages are available. Ensure that your server is protected. Built-in security1 helps you save on getting add on security packages.

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• Oracle Service Cloud May 2014 Release – Focus on your driving by JP Saunders

  - by Tuula Fai

  The next time you’re twiddling dials on your car’s dashboard to get the air to blow in the right direction, and the right song to play on the stereo, while pulling on the wires to charge your phone and punching in passwords to re-sync your hands-free headset to take a call, consider this… Does having a better dashboard UI in your car improve your driving performance? The Tesla car has one of the most modern and intuitive dashboards in any commercial car today. It is actually based on the design of a smart phone, which can download apps and updates directly from the cloud.  The 17” touchscreen, Lynx-based dashboard totally integrates all channels and devices, allowing the driver to focus on the smooth driving and power of this luxury (toy) car.  What the folks at Tesla didn't do was avoid the complexity of our needs. Instead, they streamlined them. And, while we might not all be able to afford a Tesla, their approach demonstrates that a modern UI approach can ultimately make a positive difference in our lives and businesses.  This is why the productivity and effectiveness of a Modern Contact Center is many times greater than that of a traditional contact center. Agents in a Modern Contact Center get to focus on the task at hand, the customer engagement, rather than stumbling their way through Lego blocks of complexity.  The Oracle Service Cloud is a modern approach to customer service that empowers your agents to achieve greater focus on improving your operational and strategic success through streamlined business processes.  Here are some of the recent May 2014 release highlights to the Oracle Service Cloud: Performance Enhanced Desktop UI A modern agent desktop interface that optimizes clumsy tasks, logins, screens and workflows and is optimized for agent and system performance. Improvements include performance for drag-and-drop configurable views, saved searches, and improved caching for high-speed performance even during disconnected or slow internet access.  Customer Experience Routing A streamlined automatic way to connect the right customer need to the best agent skills, based on multidimensional variables such as product skills, language skills, workload, call volume to optimize the connection and resolution experience. On-The-Go Mobile Improvements to the Agent mobile app that extend connectivity to websites, and customer surveys that are mobile-ready and rendered for any device, and ensure the customer’s voice is captured while the insight is still top of mind.  Infused Social Engagement Enhancements to infused social capabilities allow agents to respond in social threads directly from within the agent desktop, with the information becoming part of the incident record for automatic actions (such as replay or escalate) triggered off the response. Front-End Siebel Contact Center The market leading online Web Customer Self-Service interface from the Oracle Service Cloud, is now out-of-the-box ready for Oracle Siebel customers. Deploy a new online web self-service interface in a matter of weeks to have customers self-serve and self-solve answers, with escalated incidents routed directly into the Oracle Siebel Contact Center. For more information on the latest enhancements for the Oracle Service Cloud, please see the Oracle Service Cloud May 2014 Capabilities and Benefits. Related blogs: Oracle Service Cloud Feb 2014

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• Highlights From Interact '12 - Healthcare Industry User Group

  - by John Webb

  Last week the Oracle team traveled to Orlando for the 18th annual Healthcare Industry User Group (HIUG) conference, Interact '12.   HIUG has over 3,000 members representing 180 organizations.  While we now know the result on the SCOTUS ruling yesterday, the consensus at the conference last week was summed up well in the welcome note from HIUG President, Chris Ryzewski:    "Regardless of the legal ruling on this administration's  Patient Protection and Affordable Care Act we will undoubtedly be called upon to further reduce costs and be more efficient in every aspect of our business processes."    Well put!   Attendance exceeded previous years with several hundred attendees, over 100 sessions, and a trade show that numbered 40 booths.    Most of the HIUG members use PeopleSoft applications and they tend to be full suite customers who use PeopleSoft broadly from HCM to Financials and Supply Chain. For many customers who have licensed PeopleSoft in the last year, it was their first experience with a very strong and collaborative user group.   I had dinner with a provider who is rolling out PeopleSoft HCM and ERP to a nationwide system of forty hospitals.  A key driver for this organization and others is how to leverage PeopleSoft applications to meet the cost reduction goals mentioned above.   In the area of procurement, the topic of Supplier Contract Management attracted a lot of attention.  Contract pricing and adherence to contracts throughout the procure to pay life cycle are key to meeting cost containment objectives.  Customers were excited to see the new faceted search capabilities and usability of  the upcoming PeopleSoft eProcurement release.     The new Work Center concept was discussed in several areas including the Cost Reconciliation Work Center and the Supply Demand Work Center which enables healthcare specific functions around PAR counts and related replenishment activities.  The latest Feature Pack of HCM 9.1 was demonstrated with the Talent Summary and Manager Dashboard.   Customers were excited to see the major advances in self service available today.    The Grants Special Interest Group focused quite a bit on the usage of PeopleSoft's Project Costing "Funds Distribution" feature, which can be used to manage capital projects funded by multiple agencies and sources.  Along with the latest release of the Mobile Inventory solution that several hospitals have now implemented, a preview of new mobile applications for expenses and approvals drew a lot of attention.   The PeopleSoft focus on assisting these companies in their goals to contain costs and create new efficiencies continues forward.   We look foward to Interact '13!     

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• Power Your Cloud with Oracle Fusion Middleware

  - by user753488

  Introducing the biggest and most strategic event for Fusion Middleware this year: Power your Cloud with Oracle Fusion Middleware. Running in over 50 cities across the globe, this event is aimed at Architects, IT Managers, and technical leaders like you who are using Fusion Middleware or trying to learn more about middleware in the context of Cloud computing. Join us for a special kickoff on Wednesday, June 29th in Chicago for the first event in North America. This event features an exclusive keynote from Rick Schultz, VP of Technology Product Marketing. Cloud is certainly all the rage. But what can we make of it? According to Alex Andrianopoulos, Vice President Product Marketing for Fusion Middleware states, “Not since Java was unveiled have we seen something so transformative hit the industry. The promised benefits of Cloud are many, significant, and deliver value to both IT organizations as well as the Line of Business. The benefits range from lower data center costs, to significantly reduced environmental impact, to the ability to capture more of the opportunities that market present through increased agility in resource deployment and dramatically reduced time to market.” With an ROI so promising, why isn’t everyone on Cloud already? It’s a question a lot of IT managers are struggling with. While the promised benefits of Cloud computing can be immense, achieving them requires much more than the adoption of a new architecture, or the virtualization of servers, or the outsourcing of some or all of the IT resources. These may be useful steps towards moving to a Cloud computing blueprint, but on their own do not deliver Cloud computing and its associated benefits to the enterprise. This is exactly what we’ll be addressing in the event series, ways you can leverage Complete, Open and Integrated capabilities of Oracle Fusion Middleware today to get one step closer to Cloud. Whether you’re: Leveraging Exalogic Elastic Cloud to consolidate your applications Improving agility with Oracle SOA to generate a foundation for shared data services Securing and managing your Cloud using Oracle Identity Management and Oracle Enterprise Manager Migrating from mainframe to Cloud using Oracle Tuxedo, Coherence and GoldenGate Building applications in the Cloud swiftly and easier with Oracle’s WebCenter Suite Join us for the first of its kind event in Chicago this week by registering now, or find an event near you. Learn more about Oracle Fusion Middleware and Cloud computing today on the Oracle.com website by going to http://www.Oracle.com/goto/Middleware4Cloud

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• Tools for Enterprise Architects: OmniGraffle for iPad?

  - by pat.shepherd

  Well, I have to admit to being a bit of an Apple fan and, of course, and early adopter of gadgets and technology in general.  So, when FedEx showed up with my iPad 3G last week, I was a kid in a candy store.  One of the apps that my “buy finger” was hovering over for a while (like all of 3 days) was Omnigraffle for the iPad.  I imagined that it would be very cool to use this with a customer’s EA’s to sketch out Business, Application, Information and Technology architectures.  Instead of using the blackboard, this seemed to offer promise as a white-boarding tool with obvious benefits over a traditional white-board.  I figured I’d get a VGA adapter, plug it into the customer’s projector and off we would go with a great JAD tool.  The touch pad approach offered an additional hands-on kind of feel. So, I made the $49.99 purchase + the $29.99 VGA adapter and tried to give it a go.  Well, I was both pleasantly and unpleasantly surprised.  It is both powerful and easy to use.  There are great stencils included for shapes, software icons, Visio shapes, and even UML notation.  There is even a free-hand tool that works well.  I created some diagrams pretty quickly.   The one below was just a test and took all of 10 minuets to do. The only problem was that Onmigraffle does not recognize the VGA output, so I was stopped dead in my tracks, as it were.  My use case was as a collaborative diagramming tool with other architects, though I can still use it off line.  I called Omnigraffle and they said that VGA support is on the feature request list so, hopefully, in a short amount of time, I can use the tool as I envisioned.   Review: Criteria Result Is it fun? Yes Is it Useful? Yes Does it Show Promise? Yes Did the VGA Output Work? No File/diagram Formats PDF, Onmigraffle proprietary, image   Quick Sample:     OmniGraffle for iPad - Products - The Omni Group

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• Windows Phone 7 + Azure.and a couple of nuggets

  I recently gave a talk about Windows Phone 7 at a Bizpark Camp in San Francisco.  The camp had two focuses: Azure and Windows Phone 7.  My presentation covered WP7 portion of the camp.  During my presentation I highlighted the phone platform and talked about some of the differentiators from design, technology and a business standpoint.    Whenever I watch presentations or go to tech meet-ups I feel like I get the most value when I can walk away with a few nuggets that I wouldnt necessarily have known about otherwise.  That said, I tried to add a few resources into my presentation that should be helpful when building WP7 apps.      Nuggets Seeing that the camp was focused on Azure and WP7 I decided to augment my presentation with a code sample.  The intention was to give some insight on how to approach building WP7 applications that talk to Azure.  Some colleges of mine here at Clarity have posted a sample on codeplex focused on getting up and running with WP7 and Azure..you can check it out HERE.   The project is not a hello world app, and is targeted at people who have some experience with the platform and a working knowledge of silverlight. Also, during my presentation I mentioned some limitations with the current phone sdk.  Our sample code on contains work-abounds for the following: #1 Panorama Control #2  Tilt effect #3   Animating Frame #4   Sample architecture (leveraging MVVM light)  and coding patterns.  Note: For the sample phone project we used an azure token that will expire in the next couple of months.  When that happensin the downloads section of the codeplex project there a link to a local development fabric that can be used for local development Presentation Admittedly, the slide deck is pretty design heavy, and doesnt contain much text.  This was semi-intentional to encourage people to come out to the camps and hear it first hand.  There is some additional info found the notes of the PPTX.  Dont forget to check out the full presentation at the Chicago Bizspark Camp on May 21st here at the Clarity Office.  Or on June 4th in  Los Angeles. You can DOWNLOAD the Slides here:  PPTX  |  PDF or view it inline below.  View more presentations from eklimcz. Cheers! Erik Klimczak  | [email protected] | twitter.com/eklimczDid you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Windows Phone 7 + Azure.and a couple of nuggets

  I recently gave a talk about Windows Phone 7 at a Bizpark Camp in San Francisco.  The camp had two focuses: Azure and Windows Phone 7.  My presentation covered WP7 portion of the camp.  During my presentation I highlighted the phone platform and talked about some of the differentiators from design, technology and a business standpoint.    Whenever I watch presentations or go to tech meet-ups I feel like I get the most value when I can walk away with a few nuggets that I wouldnt necessarily have known about otherwise.  That said, I tried to add a few resources into my presentation that should be helpful when building WP7 apps.      Nuggets Seeing that the camp was focused on Azure and WP7 I decided to augment my presentation with a code sample.  The intention was to give some insight on how to approach building WP7 applications that talk to Azure.  Some colleges of mine here at Clarity have posted a sample on codeplex focused on getting up and running with WP7 and Azure..you can check it out HERE.   The project is not a hello world app, and is targeted at people who have some experience with the platform and a working knowledge of silverlight. Also, during my presentation I mentioned some limitations with the current phone sdk.  Our sample code on contains work-abounds for the following: #1 Panorama Control #2  Tilt effect #3   Animating Frame #4   Sample architecture (leveraging MVVM light)  and coding patterns.  Note: For the sample phone project we used an azure token that will expire in the next couple of months.  When that happensin the downloads section of the codeplex project there a link to a local development fabric that can be used for local development Presentation Admittedly, the slide deck is pretty design heavy, and doesnt contain much text.  This was semi-intentional to encourage people to come out to the camps and hear it first hand.  There is some additional info found the notes of the PPTX.  Dont forget to check out the full presentation at the Chicago Bizspark Camp on May 21st here at the Clarity Office.  Or on June 4th in  Los Angeles. You can DOWNLOAD the Slides here:  PPTX  |  PDF or view it inline below.  View more presentations from eklimcz. Cheers! Erik Klimczak  | [email protected] | twitter.com/eklimczDid you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Default values - are they good or evil?

  - by Andrew

  The question about default values in general - default return function values, default parameter values, default logic for when something is missing, default logic for handling exceptions, default logic for handling the edge conditions etc. For a long time I considered default values to be a "pure evil" thing, something that "cloaks the catastrophe" and results in a very hard do find bugs. But recently I started to think about default values as some sort of a technical debt ... which is not a straight bad thing but something that could provide some "short term financing" get us to survive the project (how many of us could afford to buy a house without taking out the mortgage?). When I say a "short term" - I don't mean - "do something quickly first and do refactor it out later before it hits the production". No - I am talking about relying on a hardcoded default values in a production software. Granted - it could cause some issues, but what if it only going to cause a single trouble in a whole year. Again - I am talking about the "average" mainstream software here (not a software for a nuclear power station) - the average web site or a UI application for the accounting software, meaning that people lives are not at stake, nor millions of dollars. Again, from my experience, business users would rather live with the software which "works somehow", rather then wait for a perfect one. And the use of default values helps a lot if you develop a software in a RAD style. But again - the longest debug sessions I have spent were because of the bugs introduced by a default value which either stopped being "a default" along the way or because a small subsystem has recently been upgraded and as a result of this upgrade it does not handle the default correctly (e.g. empty list vs null, or null string vs empty string). So my question is - are the default values good or evil. And if they are a technical debt - how do measure up how much you can borrow so you can afford the repayments? Would really appreciate any input. Cheers. EDIT: If I am using the default values as a way to cut the corners during the development - and if the corners cutting results in a bugs and issues - what is the methodology to recover from these issues?

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• How Microsoft Market DotNet?

  - by Fendy

  I just read an Joel's article about Microsoft's breaking change (non-backwards compatibility) with dot net's introduction. It is interesting and explicitly reflected the condition during that time. But now almost 10 years has passed. The breaking change It is mainly on how bad is Microsoft introducing non-backwards compatibility development tools, such as dot net, instead of improving the already-widely used asp classic or VB6. As much have known, dot net is not natively embedded in windows XP (yes in vista or 7), so in order to use the .net apps, you need to install the .net framework of over 300mb (it's big that day). However, as we see that nowadays many business use .net as their main development tools, with asp.net or mvc as their web-based applications. C# nowadays be one of tops programming languages (the most questions in stackoverflow). The more interesing part is, win32api still alive even there is newer technology out there (and still widely used). Imagine if microsoft does not introduce the breaking change, there will many corporates still uses asp classic or vb-based applications (there still is, but not that much). There are many corporates use additional services such as azure or sharepoint (beside how expensive is it). Please note that I also know there are many flagships applications (maybe adobe's and blizzard's) still use C-based or older language and not porting to newer high-level language. The question How can Microsoft persuade the users to migrate their old applications into dot net? As we have known it is very hard and give no immediate value when rewrite the applications (netscape story), and it is very risky. I am more interested in Microsoft's way and not opinion such as "because dot net is OOP, or dot net is dll-embedable, etc". This question may be constructive, as the technology is vastly changes over times lately. As we can see, Microsoft changes Asp.Net webform to MVC, winform is legacy now, it is starting to change to use windows store rather than basic-installment, touchscreen and later on we will have see-through applications such as google class. And that will be breaking changes. We will need to account portability as an issue nowadays. We will need other than just mere technology choice, but also migration plans. Even maybe as critical as we might need multiplatform language compiler, as approached by Joel's Wasabi. (hey, I read his articles too much!)

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• 80 Years of Supplier Misinformation: How can Oracle Supplier Hub Help?

  - by Mala Narasimharajan

  By Mark Peachy       Well, we're down to the final week before this year's Oracle Open World conference kicks-off on Sunday and there's still plenty of work to be done to be ready in time.  One of the great benefits I think that attendees get from Open World is the opportunity to listen to other organizations talk about their implementation experiences.  Typically, these sessions provide hugely valuable insights that have been gained during a deployment, delivering a wealth of practical information on what it really takes to get an organization up and running with a new module or a revamped business process.And I'm not just saying this because we're lucky enough to have one of our early implementers join us for this year's Supplier Hub/Supplier Lifecycle Management MDM session!  With a multi-phased deployment underway, this customer is working to fix a long, 80-year history without much in the way of formal processes or tools to manage all of their accumulated supplier information.  Faced with a mess of supplier details, they had been challenged to efficiently track supplier spend, monitor performance, maintain qualification information or carry out meaningful risk analysis.  Join us on Wednesday to hear how they are addressing these issues and the plans they have to evolve their supplier management techniques - it's a great story.CON9242:  Oracle Supplier Lifecycle Management and Oracle Supplier Hub for Better Supply Base Management Wednesday, October 3rd at 1:15 PM                                                                                                                                                InterContinental Hotel, Sutter Suite

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• Live Virtual Class for Partners: Application Management

  - by Patrick Rood

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} November 11-12th Manageability Partner Community Application Management Suite Live Virtual Training This training will be offered to Oracle Partners over a live webcast during business hours. Each day will consist of approximately 2-3 hours of lecture/demos. It will be recorded and available for playback. Purpose: This virtual course is a comprehensive program of training sessions, prepared and presented by Product Managers. This ensures you have all the information you need to position and sell Oracle Application Management Suites. The sessions will be lecture based with demonstrations to complement. These sessions are interactive and everyone will be required to participate. Customer case studies will be used as appropriate and there will be plenty of opportunity for in-depth discussion. Please bring to the training an understanding of what Enterprise Manager 12c does for our customers, along with your own experiences to date. Logistics: Topic: Oracle Application Management Suite Training (2 Days - approx 2-3 Hour per Day) WebEx session details to be provided upon registration. Monday 11th November | 14:00PM GMT | 18:00PM Gulf (GMT+4) Tuesday 12th November | 14:00PM GMT | 18:00PM Gulf (GMT+4) (Back to the top) Copyright © 2012, Oracle. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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• Subterranean IL: Exception handling 1

  - by Simon Cooper

  Today, I'll be starting a look at the Structured Exception Handling mechanism within the CLR. Exception handling is quite a complicated business, and, as a result, the rules governing exception handling clauses in IL are quite strict; you need to be careful when writing exception clauses in IL. Exception handlers Exception handlers are specified using a .try clause within a method definition. .try <TryStartLabel> to <TryEndLabel> <HandlerType> handler <HandlerStartLabel> to <HandlerEndLabel> As an example, a basic try/catch block would be specified like so: TryBlockStart: // ... leave.s CatchBlockEndTryBlockEnd:CatchBlockStart: // at the start of a catch block, the exception thrown is on the stack callvirt instance string [mscorlib]System.Object::ToString() call void [mscorlib]System.Console::WriteLine(string) leave.s CatchBlockEnd CatchBlockEnd: // method code continues... .try TryBlockStart to TryBlockEnd catch [mscorlib]System.Exception handler CatchBlockStart to CatchBlockEnd There are four different types of handler that can be specified: catch <TypeToken> This is the standard exception catch clause; you specify the object type that you want to catch (for example, [mscorlib]System.ArgumentException). Any object can be thrown as an exception, although Microsoft recommend that only classes derived from System.Exception are thrown as exceptions. filter <FilterLabel> A filter block allows you to provide custom logic to determine if a handler block should be run. This functionality is exposed in VB, but not in C#. finally A finally block executes when the try block exits, regardless of whether an exception was thrown or not. fault This is similar to a finally block, but a fault block executes only if an exception was thrown. This is not exposed in VB or C#. You can specify multiple catch or filter handling blocks in each .try, but fault and finally handlers must have their own .try clause. We'll look into why this is in later posts. Scoped exception handlers The .try syntax is quite tricky to use; it requires multiple labels, and you've got to be careful to keep separate the different exception handling sections. However, starting from .NET 2, IL allows you to use scope blocks to specify exception handlers instead. Using this syntax, the example above can be written like so: .try { // ... leave.s EndSEH}catch [mscorlib]System.Exception { callvirt instance string [mscorlib]System.Object::ToString() call void [mscorlib]System.Console::WriteLine(string) leave.s EndSEH}EndSEH:// method code continues... As you can see, this is much easier to write (and read!) than a stand-alone .try clause. Next time, I'll be looking at some of the restrictions imposed by SEH on control flow, and how the C# compiler generated exception handling clauses.

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• Should custom data elements be stored as XML or database entries?

  - by meteorainer

  There are a ton of questions like this, but they are mostly very generalized, so I'd like to get some views on my specific usage. General: I'm building a new project on my own in Django. It's focus will be on small businesses. I'd like to make it somewhat customizble for my clients so they can add to their customer/invoice/employee/whatever items. My models would reflect boilerplate items that all ModelX might have. For example: first name last name email address ... Then my user's would be able to add fields for whatever data they might like. I'm still in design phase and am building this myself, so I've got some options. Working on... Right now the 'extra items' models have a FK to the generic model (Customer and CustomerDataPoints for example). All values in the extra data points are stored as char and will be coerced/parced into their actual format at view building. In this build the user could theoretically add whatever values they want, group them in sets and generally access them at will from the views relavent to that model. Pros: Low storage overhead, very extensible, searchable Cons: More sql joins My other option is to use some type of markup, or key-value pairing stored directly onto the boilerplate models. This coul essentially just be any low-overhead method weather XML or literal strings. The view and form generated from the stored data would be taking control of validation and reoganizing on updates. Then it would just dump the data back in as a char/blob/whatever. Something like: <datapoint type='char' value='something' required='true' /> <datapoint type='date' value='01/01/2001' required='false' /> ... Pros: No joins needed, Updates for validation and views are decoupled from data Cons: Much higher storage overhead, limited capacity to search on extra content So my question is: If you didn't live in the contraints impose by your company what method would you use? Why? What benefits or pitfalls do you see down the road for me as a small business trying to help other small businesses? Just to clarify, I am not asking about custom UI elements, those I can handle with forms and template snippets. I'm asking primarily about data storage and retreival of non standardized data relative to a boilerplate model.

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• Impressions from VMworld - Clearing up Misconceptions

  - by Monica Kumar

  Gorgeous sunny weather…none of the usual summer fog…the Oracle Virtualization team has been busy at VMworld in San Francisco this week. From the time exhibits opened on Sunday, our booth staff was fully engaged with visitors. It was great to meet with customers and prospects, and there were many…most with promises to meet again in October at Oracle OpenWorld 2012. Interests and questions ran the gamut - from implementation details to consolidating applications to how does Oracle VM enable rapid application deployment to Oracle support and licensing. All good stuff! Some inquiries are poignant and really help us get at the customer pain points. Some are just based on misconceptions. We’d like to address a couple of common misconceptions that we heard: 1) Rapid deployment of enterprise applications is great but I don’t do this all the time. So why bother? While production applications don’t get updated or upgraded as often, development and QA staging environments are much more dynamic. Also, in today’s Cloud based computing environments, end users expect an entire solution, along with the virtual machine, to be provisioned instantly, on-demand, as and when they need to scale. Whether it’s adding a new feature to meet customer demands or updating applications to meet business/service compliance, these environments undergo change frequently. The ability to rapidly stand up an entire application stack with all the components such as database tier, mid-tier, OS, and applications tightly integrated, can offer significant value. Hand patching, installation of the OS, application and configurations to ensure the entire stack works well together can take days and weeks. Oracle VM Templates provide a much faster path to standing up a development, QA or production stack in a matter of hours or minutes. I see lots of eyes light up as we get to this point of the conversation. 2) Oracle Software licensing on VMware vSphere In the world of multi-vendor IT stacks, understanding license boundaries and terms and conditions for each product in the stack can be challenging.  Oracle’s licensing, though, is straightforward.  Oracle software is licensed per physical processor in the server or cluster where the Oracle software is installed and/or running.  The use of third party virtualization technologies such as VMware is not allowed as a means to change the way Oracle software is licensed.  Exceptions are spelled out in the licensing document labeled “Hard Partitioning". Here are some fun pictures! Visitors to our booth told us they loved the Oracle SUV courtesy shuttles that are helping attendees get to/from hotels. Also spotted were several taxicabs sporting an Oracle banner! Stay tuned for more highlights across desktop and server virtualization as we wrap up our participation at VMworld.

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• SOA, Cloud & Service Technology Symposium 2012 London

  - by JuergenKress

  Registration Is Now Open With Special Pricing For Oracle Promotional Discount For Exclusive Oracle Discount, Enter Promo Code: Djmxz370 OVERVIEW The International SOA, Cloud + Service Technology Symposium is a yearly event that features the top experts and authors from around the world, providing a series of keynotes, talks, demonstrations, and panels, as well as training and certification workshops - all dedicated to empowering IT professionals to realize modern service technologies and practices in the real world. Click here for a two-page printable conference overview (PDF). KEYNOTES & SPEAKERS More than 80 international subject matter experts will be speaking at the Symposium. Below are confirmed keynotes and speakers so far. Over 50% of the agenda has not yet been finalized. Many more speakers to come. View the partial program calendars on the Conference Agenda page. Keynotes and Speakers Thomas Erl Arcitura Education "SOA, Cloud Computing & Semantic Web Technology: The Sequel - The Era of Intelligent Service Technology" Markus Zirn Oracle "Big Data with CEP and SOA" Clemens Utschig Boehringer Ingelheim Pharma Manas Deb Oracle "The Successful Execution of the SOA and BPM Vision Tim E. Hall Oracle "Community Management: The Next Wave of SOA Governance and API Management" Registration is Now Open with Special Pricing for Oracle Promotional discount for exclusive Oracle discount, Enter Promo Code: DJMXZ370. SPONSORSHIP OPPORTUNITIES The Symposium provides an excellent opportunity to promote your organization in the lead-up to the event, to delegates during the Symposium, and after when the proceedings are made available on the Symposium web site. There are a limited number of premier sponsorship packages available, and a package can be tailored to your needs and budget. Download the Symposium Sponsorship Guide. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Symposium,SOA Cloud Service Technology Symposium,Thomas Erl,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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