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• "ODM" - One of the Support team's most valued acronyms

  - by graham.mckendry(at)oracle.com

  If you submit technical service requests (SRs) through the My Oracle Support portal, you may often see the term "ODM" used in updates from our Support team. ODM is an acronym for "Oracle Diagnostic Methodology", which defines a standard problem solving approach that all of Oracle Support uses for every technical SR. ODM provides a number of benefits to the SRs - both for the Support organization and for the customer - including a consistent approach, higher quality, justified solutions, and ultimately faster resolution. Screenshot: Example of an ODM "Issue Clarification" activity in a service request The Oracle Diagnostic Methodology applies to both categories of technical SRs: Consultative (question-answer topics) and Problem-Solution. There are a few KM Notes that describe the steps of ODM, however to keep things simple (and since those KM Notes appear to be a bit outdated), I'll summarize the ODM stages here as follows: Consultative ODM - Three mandatory stages: ODM Question: Clarification of the customer's exact question. ODM Answer: Thorough answer to the customer's question. ODM Knowledge Content: Reference to new or existing knowledge base content, or explanation why the particular SR does not necessarily require knowledge content. Problem-Solution ODM - Eight mandatory stages: ODM Issue Clarification: Clarification of the reported issue, including the symptoms, the steps to reproduce, and an outline of the business impact ODM Issue Verification: Confirmation of the issue being verified based on proof provided by the customer, such as screenshots, log files, or reproducing the issue during an Oracle Web Conference. ODM Cause Determination: Succinct outline of the root cause of the issue. ODM Cause Justification: Explanation as to why the root cause applies to this particular situation. ODM Proposed Solution(s): Succinct outline of the potential solution(s) to resolve the issue. ODM Proposed Solution(s) Justification: Explanation of why the proposed solution(s) will in fact resolve the issue. ODM Solution Action Plan: Detailed numbered instructions on how to execute the proposed solutions. ODM Knowledge Content: Reference to new or existing knowledge base content, or explanation why the particular SR does not necessarily require knowledge content. During these stages, you may see other optional ODM-related activities such as "ODM Data Collection", "ODM Action Plan", "ODM Research", and "ODM Test Case". Again, these structured tags help ensure a uniform methodology across your SRs. With this knowledge you should be able to develop better predictability of what's coming next in your SRs, as well as what you can do to help expedite the resolution process.

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• I need to take an array of three lines in a text file and sort them base on the first line in Java.

  - by Cory

  I need to take an array of three lines in a text file and sort them base on the first line in Java. I also need to manipulate this as well and then print to screen. I have a test file that is formatted like this: 10 Michael Jackson 12 Richard Woolsey I need to input this from a text file and then rearrange it based on the number associated with the name. At that point, I need to use a random number generator and assign a variable based on the random number to each name. Then I need to print to screen the variable I added and the name in a different format. Here is an example of the output: 12: Woolsey, Richard Variable assigned 10: Jackson, Michael Other variable assigned I highly appreciate any help. I ask because I do not really know how to input the three lines as one variable and then manipulate later on in the program. Thanks, Cory

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• How to set the base path in IIS 7 hosting a WCF application?

  - by curiouscoder

  I've been fighting my way through the process of migrating a (previously self-hosted) WCF application to IIS7 (I've never used IIS before and I realise that this is a very simplistic question but I failed to google/SO the answer so far). My service is hosted at http://xxx.xxx.xxx.xxx/SampleWebsite/Service.svc but when I access it with ?wsdl all the references that should read http://xxx.xxx.xxx.xxx/ are actually set to the window machine's local network name (i.e. http://localpc3/). I've tried using the WCF tool to add the external IP address to the base address section under the service I'm configuring as well as a number of setting inside IIS but I can't seem to track down the correct place. Where do I set this? IIS manager, web.config, somewhere else?

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• What is a convenient base for a bignum library & primality testing algorithm?

  - by nn

  Hi, I am to program the Solovay-Strassen primality test presented in the original paper on RSA. Additionally I will need to write a small bignum library, and so when searching for a convenient representation for bignum I came across this [specification][1]: struct { int sign; int size; int *tab; } bignum; I will also be writing a multiplication routine using the Karatsuba method. So, for my question: What base would be convenient to store integer data in the bignum struct? Note: I am not allowed to use third party or built-in implementations for bignum such as GMP. Thank you.

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• ASP.NET Web Service - Passing a base object with list/collection?

  - by schooner

  We need to create a simple web service in ASP.NET that can be called from PHP or other languages. This in turn will be used to update records in a database for an item submission. The core part is fairly simple, we have a base set of fields for the object - first name, last name, birth date, city, etc. In addition however we need to accept a list of items associated with that object that can range from 0-n. Jan 1 2009, ABC May 1 2010, 123 Jun 30 2010, XXXXX What would be the best way to structure this so it can be easily passed to the ASP.NET web service and processed as a single call for the entire object? Would passing the list of items as a single delimted string be a wise approach? Ex: Jan 1 2009, ABC|May 1 2010, 123|Jun 30 2010, XXXXX

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• Distributing WPF apps to a legacy user base: How seamless is it?

  - by Christian Nunciato

  I'm considering developing a WPF application, to be hosted by a legacy Windows app (C++), and I'm trying to get a better sense of how feasible it'll be to do so, given the broad user base I'm targeting. Knowing WPF targets .NET 3.5, I'm looking for some insight as to what the field looks like right now -- who's already got the runtime, whether it's distributed by Windows Update, if so, how (e.g., as an optional or required download, to which operating systems, etc.), whether XP pre-XP2 supports it (and how), and so on. The current version's got many thousands of users, using all manner of Windows operating systems, and while I'd very much like to leverage WPF to breathe some life into their user experience, I want to make sure I'm not shutting anyone out by doing so, or burdening them with a download they might have to do manually. I realize most, or all, of this information's out there already, in various places, but I figured I'd ask here first, since I'm sure some of you've probably already gone down this road and have valuable experiences to share. Thanks in advance!

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• Getting PDT code completion to recognise runtime return types from base class?

  - by Keith Humm

  Hi guys, I've got an abstract base class: abstract class BaseClass { /** * @return CLASSNAME */ public function fluent() { // do stuff return $this; } } Generally, i would put BaseClass where CLASSNAME is and all would be fine, PDT would pick up the phpdoc return type and happily autocomplete. Until, that is, I subclass BaseClass and add additional methods, and code compete on an instance of the derived class. PDT will only recognise the methods from BaseClass and not those from the derived class. What I need is something like @return self or @return this. Does PDT have such functionality? Or is there an alternate trick without having to declare these methods in every derived class?

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• Safe to cast pointer to a forward-declared class to its true base class in C++?

  - by Matt DiMeo

  In one header file I have: #include "BaseClass.h" // a forward declaration of DerivedClass, which extends class BaseClass. class DerivedClass ; class Foo { DerivedClass *derived ; void someMethod() { // this is the cast I'm worried about. ((BaseClass*)derived)->baseClassMethod() ; } }; Now, DerivedClass is (in its own header file) derived from BaseClass, but the compiler doesn't know that at the time it's reading the definition above for class Foo. However, Foo refers to DerivedClass pointers and DerivedClass refers to Foo pointers, so they can't both know each other's declaration. First question is whether it's safe (according to C++ spec, not in any given compiler) to cast a derived class pointer to its base class pointer type in the absence of a full definition of the derived class. Second question is whether there's a better approach. I'm aware I could move someMethod()'s body out of the class definition, but in this case it's important that it be inlined (part of an actual, measured hotspot - I'm not guessing).

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• Can a WPF base class contain a control for a derived class?

  - by Number8

  Hello, I have several UserControls that have some of the same controls doing the same job. Is it possible to extract those controls into a base class? When I have tried it, I get an error that the definition in the generated .g.cs file will hide the parent def. What I would like to do: public class ctlBase : UserControl { internal CheckBox chkBox { get; set; } } In the .xaml of the derived class: <Grid> <CheckBox x:Name="chkBox" /> </Grid> public class DerivedCtl : ctlBase { } Thanks for any insights...

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• C++ : Initializing base class constant static variable with different value in derived class ?

  - by chmike

  I have a base class A with a constant static variable a. I need that instances of class B have a different value for the static variable a. How could this be achieved, preferably with static initialization ? class A { public: static const int a; }; const int A::a = 1; class B : public A { // ??? // How to set *a* to a value specific to instances of class B ? };

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• How to Execute Base Class's Method Before Implementors's Method?

  - by DaveDev

  I have the following page public partial class GenericOfflineCommentary : OfflineFactsheetBase { } where OfflineFactsheetBase is defined as public class OfflineFactsheetBase : System.Web.UI.Page { public OfflineFactsheetBase() { this.Load += new EventHandler(this.Page_Load); this.PreInit += new EventHandler(this.Page_PreInit); } protected void Page_PreInit(object sender, EventArgs e) { if (Request.QueryString["data"] != null) { this.PageData = StringCompressor.DecompressString(Request.QueryString["data"]); this.ExtractPageData(); } } } OfflineFactsheetBase has the following virtual method: public virtual void ExtractPageData() { // get stuff relevant to all pages that impmement OfflineFactsheetBase } which is implemented in all pages that impmement OfflineFactsheetBase as follows: public partial class GenericOfflineCommentary : OfflineFactsheetBase { public override void ExtractPageData() { // get stuff relevant to an OfflineCommentary page. } } Currently, only GenericOfflineCommentary's ExtractPageData() is firing. How can I modify this to first run OfflineFactsheetBase's ExtractPageData() and then GenericOfflineCommentary's? edit: I'm trying to avoid having to call base.ExtractPageData() in every implementor. Is this possible?

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• What next generation low level language is the best bet to migrate the code base ?

  - by e-satis

  Let's say you have a company running a lot of C/C++, and you want to start planning migration to new technologies so you don't end up like COBOL companies 15 years ago. For now, C/C++ runs more than fine and there is plenty dev on the market for it. But you want to start thinking about it now, because given the huge running code base and the data sensitivity, you feel it can take 5-10 years to move to the next step without overloading the budget and the dev teams. You have heard about D, starting to be quite mature, and Go, promising to be quite popular. What would be your choice and why?

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• PHP: How do I access child properties from a method in a base object?

  - by Nick

  I'd like for all of my objects to be able to return a JSON string of themselves. So I created a base class for all of my objects to extend, with an AsJSON() method: class BaseObject { public function AsJSON() { $JSON=array(); foreach ($this as $key = $value) { if(is_null($value)) continue; $JSON[$key] = $value; } return json_encode($JSON); } } And then extend my child classes from that: class Package extends BaseObject { ... } So in my code, I expect to do this: $Box = new Package; $Box-SetID('123'); $Box-SetName('12x8x6'); $Box-SetBoxX('12'); $Box-SetBoxY('8'); $Box-SetBoxZ('6'); echo $Box-AsJSON(); But the JSON string it returns only contains the BaseClass's properties, not the child properties. How do I modify my AsJSON() function so that $this refers to the child's properties, not the parent's?

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• C# log base 10 and rounding up to nearest power of 10?

  - by Tom

  Hi, if i have a number between 100 and 1000 i want to get the value 3 because 10^3 = 1000. Likewise, if i had a number between 10 and 100 i would want to get the value 2, because 10^2 is 100. Incase you're wondering, its to do with calculating a probability and i always need to divide through by 10^value, to keep the probability between 0 and 1. For example if i calculate 9256, i need to divide through by 10^4, so that i get a probability of 0.92 I'm not sure how to do the rounding up and how to do the base 10, could someone please help?

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• Force to call virtual base function instead of the overriden one.

  - by Roberto Sebestyen

  In the following example "Test that v1 function was called" fails. Is there a way to force call the base implementation of "RunFunction" through an instance of "class V2" ?? class V1 { public virtual string RunFunction() { return "V1"; } } class V2 : V1 { public override string RunFunction() { return "V2"; } } [Test] public void TestCall() { var v1 = (V1)new V2(); var v2 = new V2(); Assert.IsTrue(v1.RunFunction() == "V1", "Test that v1 function was called"); Assert.IsTrue(v2.RunFunction() == "V2", "Test that v2 function was called"); }

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• When would I need to call base() in C#?

  - by user310291

  My BaseClass Constructor is called whereas I have a constructor in derived class so when would I need to call base() ? class BaseClass { public BaseClass() { Debug.Print("BaseClass"); } } class InheritedClass : BaseClass { public InheritedClass() { Debug.Print("InheritedClass"); } } private void Form1_Load(object sender, EventArgs e) { InheritedClass inheritedClass = new InheritedClass(); } Output 'Inheritance.vshost.exe' (Managed (v4.0.30319)): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\Accessibility\v4.0_4.0.0.0__b03f5f7f11d50a3a\Accessibility.dll' 'Inheritance.vshost.exe' (Managed (v4.0.30319)): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll', Skipped loading symbols. Module is optimized and the debugger option 'Just My Code' is enabled. BaseClass InheritedClass The thread 'vshost.RunParkingWindow' (0x12b4) has exited with code 0 (0x0). The thread '<No Name>' (0x85c) has exited with code 0 (0x0). The program '[4368] Inheritance.vshost.exe: Program Trace' has exited with code 0 (0x0). The program '[4368] Inheritance.vshost.exe: Managed (v4.0.30319)' has exited with code 0 (0x0).

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• Do You Know How OUM defines the four, basic types of business system testing performed on a project? Why not test your knowledge?

  - by user713452

  Testing is perhaps the most important process in the Oracle® Unified Method (OUM). That makes it all the more important for practitioners to have a common understanding of the various types of functional testing referenced in the method, and to use the proper terminology when communicating with each other about testing activities. OUM identifies four basic types of functional testing, which is sometimes referred to as business system testing.  The basic functional testing types referenced by OUM include: Unit Testing Integration Testing System Testing, and  Systems Integration Testing See if you can match the following definitions with the appropriate type above? A.  This type of functional testing is focused on verifying that interfaces/integration between the system being implemented (i.e. System under Discussion (SuD)) and external systems functions as expected. B.     This type of functional testing is performed for custom software components only, is typically performed by the developer of the custom software, and is focused on verifying that the several custom components developed to satisfy a given requirement (e.g. screen, program, report, etc.) interact with one another as designed. C.  This type of functional testing is focused on verifying that the functionality within the system being implemented (i.e. System under Discussion (SuD)), functions as expected.  This includes out-of-the -box functionality delivered with Commercial Off-The-Shelf (COTS) applications, as well as, any custom components developed to address gaps in functionality.  D.  This type of functional testing is performed for custom software components only, is typically performed by the developer of the custom software, and is focused on verifying that the individual custom components developed to satisfy a given requirement  (e.g. screen, program, report, etc.) functions as designed.   Check your answers below: (D) (B) (C) (A) If you matched all of the functional testing types to their definitions correctly, then congratulations!  If not, you can find more information in the Testing Process Overview and Testing Task Overviews in the OUM Method Pack.

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• Is it possible to redirect/bounce TCP traffic to external destination, base on rules?

  - by xfx

  I'm not even sure if this is possible... Also, please forgive my ignorance on the subject. What I'm looking for is for "something" that would allow me to redirect all TCP traffic arriving to host A to host B, but based on some rules. Say host A (the intermediary) receives a request (say a simple HTTP request) from a host with domain X. In that case, it lets it pass through and it's handled by host A itself. Now, let's suppose that host A receives another HTTP request from a host with domain Y, but this time, due to some customizable rules, host A redirects all the traffic to host B, and host B is able to handle it as if came directly from domain Y. And, at this point, both host B and the host with domain Y are able to freely communicate (of course, thought host A). NOTE: All these hosts are on the Internet, not inside a LAN. Please, let me know if the explanation is not clear enough.

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• Application base [my path to install here] for host [hostnamehere] does not exist or is not a directory

  - by Hyposaurus

  I am trying to start a new installation of tomcat7 (on arch Linux). I have everything configured how I normally would but I am running into the problem described in the title. This means that tomcat starts but nothing in that host gets deployed. My server and host file: <Host name="localcity" appBase="/home/gary/Sites/localcity/" autoDeploy="true" unpackWARs="false"> </Host> And the directory it is in drwxrwxr-x 4 doug tomcat 4096 Apr 15 11:52 . drwx------ 33 gary users 4096 Apr 15 20:40 .. drwxrwxr-x 2 tomcat tomcat 4096 Apr 15 20:40 localcity drwx------ 2 gary users 4096 Mar 31 10:10 lod It looks like other installations I have, but I am not sure what the problem is.

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• The Dispose Pattern (and FxCop warnings)

  - by Scott Dorman

  [This is actually a response to Bill’s blog post, but since it isn’t possible to leave this as a comment on his blog it’s a post here.] There are many different ways to implement the Dispose pattern correctly. Some are (in my opinion) better than others. In Bill’s blog post he presents a particular pattern, which is an excerpt from his book (Effective C#). The issue centers around the fact that a reader took the code sample presented in the book and ran FxCop (Code Analysis) on it, which generated a warning: “Ensure that base.Dispose() is always called.” The “lesson learned” that Bill presents is that “tools are there to help us, not control us.” While I completely agree with the belief that tools are there to help us, I think it’s important to understand why FxCop is raising this particular warning. The code presented in Bill’s book looks like: // Have its own disposed flag.private bool disposed = false;protected override void Dispose(bool isDisposing){ // Don't dispose more than once. if (disposed) return; if (isDisposing) { // TODO: free managed resources here. } // TODO: free unmanaged resources here. // Let the base class free its resources. // Base class is responsible for calling // GC.SuppressFinalize( ) base.Dispose(isDisposing); // Set derived class disposed flag: disposed = true;} This code does follow all of the guidelines for implementing the Dispose pattern. In this case, it’s presumably part of a larger example showing how to implement the pattern as part of a base class. The reason FxCop is warning you about this code is the first if statement in the Dispose method, which will cause the method to exit if disposed is true. The problem here is that there is the possibility that if the disposed flag is true, the call to base.Dispose() will never be executed. As Bill points out, it is possible for some other code elsewhere in the class to set this flag. He states that this is an “unlikely occurrence.” While that is probably true, it can be a potentially dangerous assumption to make and is one that can be easily corrected. By changing the code slightly you can remove this assumption and correct the FxCop violation. private bool disposed = false;protected override void Dispose(bool disposing){ if (!disposed) { if (disposing) { // Dispose managed resources. } // Dispose unmanaged resources. disposed = true; } base.Dispose(disposing);} Using this implementation allows the call to base.Dispose() to always occur, which ensures that the the disposal chain is always properly followed. Technorati Tags: .NET,C#,Dispose Pattern

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• Need data on disk drive management by OS: getting base I/O unit size, "sync" option, Direct Memory A

  - by Richard T

  Hello All, I want to ensure I have done all I can to configure a system's disks for serious database use. The three areas I know of (any others?) to be concerned about are: I/O size: the database engine and disk's native size should either match, or the database's native I/O size should be a multiple of the disk's native I/O size. Disks that are capable of Direct Memory Access (eg. IDE) should be configured for it. When a disk says it has written data persistently, it must be so! No keeping it in cache and lying about it. I have been looking for information on how to ensure these are so for CENTOS and Ubuntu, but can't seem to find anything at all! I want to be able to check these things and change them if needed. Any and all input appreciated.

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• How can I force a merge of all WAL files in pg_xlog back into my base "data" directory?

  - by Zac B

  Question: Is there a way to tell Postgres (9.2) to "merge all WAL files in pg_xlog back into the non-WAL data files, and then delete all WAL files successfully merged?" I would like to be able to "force" this operation; i.e. checkpoint_segments or archiving settings should be ignored. The filesystem WAL buffer (pg_xlog) directory should be emptied, or nearly emptied. It's fine if some or all of the space consumed by the pg_xlog directory is then consumed by the data directory; our DBA has asked for WAL database backups without any backlogged WALs, but space consumption is not a concern. Having near-zero WAL activity during this operation is a fine constraint. I can ensure that the database server is either shut down or not connectible (zero user-generated transaction load) during this process. Essentially, I'd like Postgres to ignore archiving/checkpoint retention policies temporarily, and flush all WAL activity to the core database files, leaving pg_xlog in the same state as if the database were recently created--with very few WAL files. What I've Tried: I know that the pg_basebackup utility performs something like this (it generates an almost-all-WALs-merged copy of a Postgres instance's data directory), but we aren't ready to use it on all our systems yet, as we are still testing replication settings; I'm hoping for a more short-term solution. I've tried issuing CHECKPOINT commands, but they just recycle one WAL file and replace it with another (that is, if they do anything at all; if I issue them during database idle time, they do nothing). pg_switch_xlog() similarly just forces a switch to the next log segment; it doesn't flush all queued/buffered segments. I've also played with the pg_resetxlog utility. That utility sort of does what I want, but all of its usage docs seem to indicate that it destroys (rather than flushing out of the transaction log and into the main data files) some or all of the WAL data. Is that impression accurate? If not, can I use pg_resetxlog during a zero-WAL-activity period to force a flush of all queued WAL data to non-WAL data? If the answer to that is negative, how can I achieve this goal? Thanks!

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• What's a good way to programmatically manage a cloneable entity?

  - by bobobobo

  Say you have missiles or rockets that a player can fire. What's a good way to programmatically manage the cloning of a base rocket, for example? I can think of 2 ways to do it: Player has a currently selected weapon (which is an int) When player shoots, the selectedWeapon member is looked at, and the correct instance of rocket is created (with some base parameters) Or Player has a currently selected weapon (which is a pointer, to a "base instance" of the rocket object) When player shoots, the base instance rocket is cloned, transformed, and shot into the game world

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• Can you add a normal SSL certificate to the base of a wildcard certificate?

  - by ae

  I have a wildcard SSL certificate setup on *.domain.com and its working fine. I now want to add a single ssl certificate to domain.com. Is this likely to cause me problems? I assume not, but I thought it would be good to check that someone else has done it.

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• Real-Time Multi-User Gaming Platform

  - by Victor Engel

  I asked this question at Stack Overflow but was told it's more appropriate here, so I'm posting it again here. I'm considering developing a real-time multi-user game, and I want to gather some information about possibilities before I do some real development. I've thought about how best to ask the question, and for simplicity, the best way that occurred to me was to make an analogy to the field (or playground) game darebase. In the field game of darebase, there are two or more bases. To start, there is one team on each base. The game is a fancy game of tag. When two people meet out in the field, the person who left his base most recently timewise captures the other person. They then return to that person's base. Play continues until everyone is part of the same team. So, analogizing this to an online computer game, let's suppose there are an indefinite number of bases. When a person starts up the game, he has a team that is located at, for example, his current GPS coordinates. It could be a virtual world, but for sake of argument, let's suppose the virtual world corresponds to the player's actual GPS coordinates. The game software then consults the database to see where the closest other base is that is online, and the two teams play their game of virtual tag. Note that the user of the other base could have a different base than the one run by the current user as the closest base to him, in which case, he would be in two simultaneous battles, one with each base. When they go offline, the state of their players is saved on a server somewhere. Game logic calls for the players to have some automaton-logic of some sort, so they can fend for themselves in a limited way using basic rules, until their user goes online again. The user doesn't control the players' movements directly, but issues general directives that influence the players' movement logic. I think this analogy is good enough to frame my question. What sort of platforms are available to develop this sort of game? I've been looking at smartfoxserver, but I'm not convinced yet that it is the best option or even that it will work at all. One possibility, of course, would be to roll out my own web server, but I'd rather not do that if there is an existing service out there already that I could tap into. I will be developing for iOS devices at first. So any suggestions would be greatly appreciated. I think I need to establish the architecture first before proceeding with this project. Note that darbase is not the game I intend to implement, but, upon reflection, that might not be a bad idea either.

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