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• How to override equals method in java

  - by Subash Adhikari

  I am trying to override equals method in java. I have a class People which basically has 2 data fields name and age. Now I want to override equals method so that I can check between 2 People objects. My code is as follows public boolean equals(People other){ boolean result; if((other == null) || (getClass() != other.getClass())){ result = false; } // end if else{ People otherPeople = (People)other; result = name.equals(other.name) && age.equals(other.age); } // end else return result; } // end equals But when I write age.equals(other.age) it gives me error as equals method can only compare String and age is Integer. Please help me fix this. Thanks is Advance.

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• Oracle WebCenter at the Enterprise 2.0 Conference

  - by Brian Dirking

  We had a great week at the E20 Conference, presenting in four sessions – Andy MacMillan gave a session titled Today’s Successful Enterprises are Social Enterprises and was on a panel that Tony Byrne moderated; Christian Finn spoke on a panel on Unified Communications Unified Communications + Social Computing = Best of Both Worlds?, Mark Bennett spoke on a panel on The Evolution of Talent Management. The key areas of focus this year were sentiment analysis, adoption and community building, the benefits of failure, and social’s role in process applications. Sentiment analysis. This was focused not on external audiences but more on employee sentiment. Tim Young showed his internal "NikoNiko" project, where employees use smilies to report their current mood. The result was a dashboard that showed the company mood by department. Since the goal is to improve productivity, people can see which departments are running into issues and try and address them. A company might otherwise wait until the end of the quarter financials to find out that there was a problem and product didn’t ship. This is a way to identify issues immediately. Tim is great – he had the crowd laughing as soon as he hit the stage, with his proposed hastag for his session: by making it 138 characters long, people couldn’t say much behind his back. And as I tweeted during his session, I loved his comment that complexity diffuses energy - it sounds like something Sun Tzu would say. Another example of employee sentiment analysis was CubeVibe. Founder and CEO Aaron Aycock, in his 3 minute pitch or die session talked about how engaged employees perform better. It was too bad he got gonged, he was just picking up speed, but CubeVibe did win the vote – congratulations to them. Internal adoption, community building, and involvement. On this topic I spoke to Terri Griffith, and she said there is some good work going on at University of Indiana regarding this, and hinted that she might be blogging about it in the near future. This area holds lots of interest for me. Amongst our customers, - CPAC stands out as an organization that has successfully built a community. So, I wonder - what are the building blocks? A strong leader? A common or unifying purpose? A certain level of engagement? I imagine someone has created an equation that says “for a community to grow at 30% per month, there must be an engagement level x to the square root of y, where x equals current community size, and y equals the expected growth rate, and the result is how many engagements the average user must contribute to maintain that growth.” Does anyone have a framework like that? The net result of everyone’s experience is that there is nothing to do but start early and fail often. Kevin Jones made this the focus of his keynote. He talked about the types of failure and what they mean. And he showed his famous kids at work video: Kevin’s blog also has this post: Social Business Failure #8: Workflow Integration. This is something that we’ve been working on at Oracle. Since so much of business is based in enterprise applications such as ERP and CRM (and since Oracle offers e-Business Suite, Siebel, PeopleSoft, and JD Edwards, as well as Fusion Applications), it makes sense that the social capabilities of Oracle WebCenter is built right into these applications. There are two types of social collaboration – ad-hoc, and exception handling. When you are in a business process and encounter an exception, you immediately look for 1) the document that tells you how to handle it, or 2) the person who can tell you how to handle it. With WebCenter built into these processes, people either search their content management system, or engage in expertise location and conversation. The great thing is, THEY DON’T HAVE TO LEAVE THE APPLICATION TO DO IT. Oracle has built the social capabilities right into the applications and business processes. I don’t think enough folks were able to see that at the event, but I expect that over the next six months folks will become very aware of it. WebCenter also provides the ability to have ad-hoc collaboration, search, and expertise location that folks need when they are innovating or collaborating. We demonstrated Oracle Social Network. It’s built on our Oracle WebCenter product to provide social collaboration inside and outside of your company. When we showed it to people, there were a number of areas that they commented on that were different from the other products being shown at the conference: Screenshots from within the product Many authors working on documents simultaneously Flagging people for follow up Direct ability to call out to people Ability to see presence not just if someone is online, but which conversation they are actively in Great stuff, the conference was full of smart people that that we enjoy spending time with. We’ll keep up in the meantime, but we look forward to seeing you in Boston.

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• MCM Lab exam this week

  - by Rob Farley

  In two days I’ll’ve finished the MCM Lab exam, 88-971. If you do an internet search for 88-971, it’ll tell you the answer is –883. Obviously. It’ll also give you a link to the actual exam page, which is useful too, once you’ve finished being distracted by the calculator instead of going to the thing you’re actually looking for. (Do people actually search the internet for the results of mathematical questions? Really?) The list of Skills Measured for this exam is quite short, but can essentially be broken down into one word “Anything”. The Preparation Materials section is even better. Classroom Training – none available. Microsoft E-Learning – none available. Microsoft Press Books – none available. Practice Tests – none available. But there are links to Readiness Videos and a page which has no resources listed, but tells you a list of people who have already qualified. Three in Australia who have MCM SQL Server 2008 so far. The list doesn’t include some of the latest batch, such as Jason Strate or Tom LaRock. I’ve used SQL Server for almost 15 years. During that time I’ve been awarded SQL Server MVP seven times, but the MVP award doesn’t actually mean all that much when considering this particular certification. I know lots of MVPs who have tried this particular exam and failed – including Jason and Tom. Right now, I have no idea whether I’ll pass or not. People tell me I’ll pass no problem, but I honestly have no idea. There’s something about that “Anything” aspect that worries me. I keep looking at the list of things in the Readiness Videos, and think to myself “I’m comfortable with Resource Governor (or whatever) – that should be fine.” Except that then I feel like I maybe don’t know all the different things that can go wrong with Resource Governor (or whatever), and I wonder what kind of situations I’ll be faced with. And then I find myself looking through the stuff that’s explained in the videos, and wondering what kinds of things I should know that I don’t, and then I get amazingly bored and frustrated (after all, I tell people that these exams aren’t supposed to be studied for – you’ve been studying for the last 15 years, right?), and I figure “What’s the worst that can happen? A fail?” I’m told that the exam provides a list of scenarios (maybe 14 of them?) and you have 5.5 hours to complete them. When I say “complete”, I mean complete – you don’t get to leave them unfinished, that’ll get you ‘nil points’ for that scenario. Apparently no-one gets to complete all of them. Now, I’m a consultant. I get called on to fix the problems that people have on their SQL boxes. Sometimes this involves fixing corruption. Sometimes it’s figuring out some performance problem. Sometimes it’s as straight forward as getting past a full transaction log; sometimes it’s as tricky as recovering a database that has lost its metadata, without backups. Most situations aren’t a problem, but I also have the confidence of being able to do internet searches to verify my maths (in case I forget it’s –883). In the exam, I’ll have maybe twenty minutes per scenario (but if I need longer, I’ll have to take longer – no point in stopping half way if it takes more than twenty minutes, unless I don’t see an end coming up), so I’ll have time constraints too. And of course, I won’t have any of my usual tools. I can’t take scripts in, I can’t take staff members. Hopefully I can use the coffee machine that will be in the room. I figure it’s going to feel like one of those days when I’ve gone into a client site, and found that the problems are way worse than I expected, and that the site is down, with people standing over me needing me to get things right first time... ...so it should be fine, I’ve done that before. :) If I do fail, it won’t make me any less of a consultant. It won’t make me any less able to help all of my clients (including you if you get in touch – hehe), it’ll just mean that the particular problem might’ve taken me more than the twenty minutes that the exam gave me. @rob_farley PS: Apparently the done thing is to NOT advertise that you’re sitting the exam at a particular time, only that you’re expecting to take it at some point in the future. I think it’s akin to the idea of not telling people you’re pregnant for the first few months – it’s just in case the worst happens. Personally, I’m happy to tell you all that I’m going to take this exam the day after tomorrow (which is the 19th in the US, the 20th here). If I end up failing, you can all commiserate and tell me that I’m not actually as unqualified as I feel.

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• Highlights from the Oracle Customer Experience Summit @ OpenWorld

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. From left to right: Brian Curran, John Kembel, Seth Godin, and George Kembel The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David VapGroup Vice PresidentOracle Applications Product Development

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• Build 2012, some thoughts..

  - by Dennis Vroegop

  I think you probably read my rant about the logistics at Build 2012, as posted here, so I am not going into that anymore. Instead, let’s look at the content. (BTW If you did read that post and want some more info then read Nia Angelina’s post about Build. I have nothing to add to that.) As usual, there were good speakers and some speakers who could benefit from some speaker training. I find it hard to understand why Microsoft allows certain people on stage, people who speak English with such strong accents it’s hard for people, especially from abroad, to understand. Some basic training might be useful for some of them. However, it is nice to see that most speakers are project managers, program managers or even devs on the teams that build the stuff they talk about: there was a lot of knowledge on stage! And that means when you ask questions you get very relevant information. I realize I am not the average audience member here, I am regular speaker myself so I tend to look for other things when I am in a room than most audience members so my opinion might differ from others. All in all the knowledge of the speakers was above average but the presentation skills were most of the times below what I would describe as adequate. But let us look at the contents. Since the official name of the conference is Build Windows 2012 it is not surprising most of the talks were focused on building Windows 8 apps. Next to that, there was a lot of focus on Azure and of course Windows Phone 8 that launched the day before Build started. Most sessions dealt with C# and JavaScript although I did see a tendency to use C++ more. Touch. Well, that was the focus on a lot of sessions, that goes without saying. Microsoft is really betting on Touch these days and being a Touch oriented developer I can only applaud this. The term NUI is getting a bit outdated but the principles behind it certainly aren’t. The sessions did cover quite a lot on how to make your applications easy to use and easy to understand. However, not all is touch nowadays; still the majority of people use keyboard and mouse to interact with their machines (or, as I do, use keyboard, mouse AND touch at the same time). Microsoft understands this and has spend some serious thoughts on this as well. It was all about making your apps run everywhere on all sorts of devices and in all sorts of scenarios. I have seen a couple of sessions focusing on the portable class library and on sharing code between Windows 8 and Windows Phone 8. You get the feeling Microsoft is enabling us devs to write software that will be ubiquitous. They want your stuff to be all over the place and they do anything they can to help. To achieve that goal they provide us with brilliant SDK’s, great tooling, a very, very good backend in the form of Windows Azure (I was particularly impressed by the Mobility part of Azure) and some fantastic hardware. And speaking of hardware: the partners such as Acer, Lenovo and Dell are making hardware that puts Apple to a shame nowadays. To illustrate: in Bellevue (very close to Redmond where Microsoft HQ is) they have the Microsoft Store located very close to the Apple Store, so it’s easy to compare devices. And I have to say: the Microsoft offerings are much, much more appealing that what the Cupertino guys have to offer. That was very visible by the number of people visiting the stores: even on the day that Apple launched the iPad Mini there were more people in the Microsoft store than in the Apple store. So, the future looks like it’s going to be fun. Great hardware (did I mention the Nokia Lumia 920? No? It’s brilliant), great software (Windows 8 is in a league of its own), the best dev tools (Visual Studio 2012 is still the champion here) and a fantastic backend (Azure.. need I say more?). It’s up to us devs to fill up the stores with applications that matches this. To summarize: it is great to be a Windows developer. PS. Did I mention Surface RT? Man….. People were drooling all over it wherever I went. It is fantastic :-) Technorati Tags: Build,Windows 8,Windows Phone,Lumia,Surface,Microsoft

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• Highlights from the Oracle Customer Experience Summit @ OpenWorld

  - by Richard Lefebvre

  The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David Vap Group Vice President Oracle Applications Product Development

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• To My 24 Year Old Self, Wherever You Are&hellip;

  - by D'Arcy Lussier

  A decade is a milestone in one’s life, regardless of when it occurs. 2011 might seem like a weird year to mark a decade, but 2001 was a defining year for me. It marked my emergence into the technology industry, an unexpected loss of innocence, and triggered an ongoing struggle with faith and belief. Once you go through a valley, climbing the mountain and looking back over where you travelled, you can take in the entirety of the journey. Over the last 10 years I kept journals, and in this new year I took some time to review them. For those today that are me a decade ago, I share with you what I’ve gleamed from my experiences. Take it for what it’s worth, and safe travels on your own journeys through life. Life is a Performance-Based Sport Have confidence, believe you’re capable, but realize that life is a performance-based sport. Everything you get in life is based on whether you can show that you deserve it. Performance is also your best defense against personal attacks. Just make sure you know what standards you’re expected to hit and if people want to poke holes at you let them do the work of trying to find them. Sometimes performance won’t matter though. Good things will happen to bad people, and bad things to good people. What’s important is that you do the right things and ensure the good and bad even out in your own life. How you finish is just as important as how you start. Start strong, end strong. Respect is Your Most Prized Reward Respect is more important than status or ego. The formula is simple: Performing Well + Building Trust + Showing Dedication = Respect Focus on perfecting your craft and helping your team and respect will come. Life is a Team Sport Whatever aspect of your life, you can’t do it alone. You need to rely on the people around you and ensure you’re a positive aspect of their lives; even those that may be difficult or unpleasant. Avoid criticism and instead find ways to help colleagues and superiors better whatever environment you’re in (work, home, etc.). Don’t just highlight gaps and issues, but also come to the table with solutions. At the same time though, stand up for yourself and hold others accountable for the commitments they make to the team. A healthy team needs accountability. Give feedback early and often, and make it verbal. Issues should be dealt with immediately, and positives should be celebrated as they happen. Life is a Contact Sport Difficult moments will happen. Don’t run from them or shield yourself from experiencing them. Embrace them. They will further mold you and reveal who you will become. Find Your Tribe and Embrace Your Community We all need a tribe: a group of people that we gravitate to for support, guidance, wisdom, and friendship. Discover your tribe and immerse yourself in them. Don’t look for a non-existent tribe just to fill the need of belonging though that will leave you empty and bitter when they don’t meet your unrealistic expectations. Try to associate with people more experienced and more knowledgeable than you. You’ll always learn, and you’ll always remember you have much to learn. Put yourself out there, get involved with the community. Opportunities will present themselves. When we open ourselves up to be vulnerable, we also give others the chance to do the same. This helps us all to grow and help each other, it’s very important. And listen to your wife. (Easter *is* a romantic holiday btw, regardless of what you may think.) Don’t Believe Your Own Press Clippings (and by that I mean the ones you write) Until you have a track record of performance to refer to, any notions of grandeur are just that: notions. You lose your rookie status through trials and tribulations, not by the number of stamps in your passport. Be realistic about your own “experience and leadership” and be honest when you aren’t ready for something. And always remember: nobody really cares about you as much as you think they do. Don’t Let Assholes Get You Down The world isn’t evil, but there is evil in the world. Know the difference and don’t paint all people with the same brush. Do be wary of those that use personal beliefs to describe their business (i.e. “We’re a [religion] company”). What matters is the culture of the organization, and that will tell you the moral compass and what is truly valued. Don’t make someone or something a priority that only makes you an option. Life is unfair and enemies/opponents will succeed when you fail. Don’t waste your energy getting upset at this; the only one that will lose out is you. As mentioned earlier, nobody really cares about you as much as you think they do. Misc Ecclesiastes is bullshit. Everything is certainly *not* meaningless. Software development is about delivery, not the process. Having a great process means nothing if you don’t produce anything. Watch “The Weatherman” (“It’s not easy, but easy doesn’t enter into grownup life.”). Read Tony Dungee’s autobiography, even if you don’t like football, and even if you aren’t a Christian. Say no, don’t feel like you have to commit right away when someone asks you to.

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• 24 Hours of PASS – first reflections

  - by Rob Farley

  A few days after the end of 24HOP, I find myself reflecting on it. I’m still waiting on most of the information. I want to be able to discover things like where the countries represented on each of the sessions, and things like that. So far, I have the feedback scores and the numbers of attendees. The data was provided in a PDF, so while I wait for it to appear in a more flexible format, I’ve pushed the 24 attendee numbers into Excel. This chart shows the numbers by time. Remember that we started at midnight GMT, which was 10:30am in my part of the world and 8pm in New York. It’s probably no surprise that numbers drooped a bit at the start, stayed comparatively low, and then grew as the larger populations of the English-speaking world woke up. I remember last time 24HOP ran for 24 hours straight, there were quite a few sessions with less than 100 attendees. None this time though. We got close, but even when it was 4am in New York, 8am in London and 7pm in Sydney (which would have to be the worst slot for attracting people), we still had over 100 people tuning in. As expected numbers grew as the UK woke up, and even more so as the US did, with numbers peaking at 755 for the “3pm in New York” session on SQL Server Data Tools. Kendra Little almost reached those numbers too, and certainly contributed the biggest ‘spike’ on the chart with her session five hours earlier. Of all the sessions, Kendra had the highest proportion of ‘Excellent’s for the “Overall Evaluation of the session” question, and those of you who saw her probably won’t be surprised by that. Kendra had one of the best ranked sessions from the 24HOP event this time last year (narrowly missing out on being top 3), and she has produced a lot of good video content since then. The reports indicate that there were nearly 8.5 thousand attendees across the 24 sessions, averaging over 350 at each one. I’m looking forward to seeing how many different people that was, although I do know that Wil Sisney managed to attend every single one (if you did too, please let me know). Wil even moderated one of the sessions, which made his feat even greater. Thanks Wil. I also want to send massive thanks to Dave Dustin. Dave probably would have attended all of the sessions, if it weren’t for a power outage that forced him to take a break. He was also a moderator, and it was during this session that he earned special praise. Part way into the session he was moderating, the speaker lost connectivity and couldn’t get back for about fifteen minutes. That’s an incredibly long time when you’re in a live presentation. There were over 200 people tuned in at the time, and I’m sure Dave was as stressed as I was to have a speaker disappear. I started chasing down a phone number for the speaker, while Dave spoke to the audience. And he did brilliantly. He started answering questions, and kept doing that until the speaker came back. Bear in mind that Dave hadn’t expected to give a presentation on that topic (or any other), and was simply drawing on his SQL expertise to get him through. Also consider that this was between midnight at 1am in Dave’s part of the world (Auckland, NZ). I would’ve been expecting just to welcome people, monitor questions, probably read some out, and in general, help make things run smoothly. He went far beyond the call of duty, and if I had a medal to give him, he’d definitely be getting one. On the whole, I think this 24HOP was a success. We tried a different platform, and I think for the most part it was a popular move. We didn’t ask the question “Was this better than LiveMeeting?”, but we did get a number of people telling us that they thought the platform was very good. Some people have told me I get a chance to put my feet up now that this is over. As I’m also co-ordinating a tour of SQLSaturday events across the Australia/New Zealand region, I don’t quite get to take that much of a break (plus, there’s the little thing of squeezing in seven SQL 2012 exams over the next 2.5 weeks). But I am pleased to be reflecting on this event rather than anticipating it. There were a number of factors that could have gone badly, but on the whole I’m pleased about how it went. A massive thanks to everyone involved. If you’re reading this and thinking you wish you could’ve tuned in more, don’t worry – they were all recorded and you’ll be able to watch them on demand very soon. But as well as that, PASS has a stream of content produced by the Virtual Chapters, so you can keep learning from the comfort of your desk all year round. More info on them at sqlpass.org, of course.

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• Find model records by ID in the order the array of IDs were given

  - by defaye

  I have a query to get the IDs of people in a particular order, say: ids = [1, 3, 5, 9, 6, 2] I then want to fetch those people by Person.find(ids) But they are always fetched in numerical order, I know this by performing: people = Person.find(ids).map(&:id) => [1, 2, 3, 5, 6, 9] How can I run this query so that the order is the same as the order of the ids array? I made this task more difficult as I wanted to only perform the query to fetch people once, from the IDs given. So, performing multiple queries is out of the question. I tried something like: ids.each do |i| person = people.where('id = ?', i) But I don't think this works.

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• Waiting for Windows 8: A Long, Hot Summer

  - by andrewbrust

  Microsoft has revealed some things about Windows 8, and revealed a part of the developer story for new Windows 8 “tailored,” “immersive” applications.  In retrospect, very little was shared.  The bit that was revealed to us is that those applications can be developed using a combination of HTML 5 and JavaScript.  Not much else was said, except that additional details would be revealed at Microsoft’s //Build/ conference in Anaheim, California in September. This has left a lot of people in suspense, and it seems that suspended state is going to last all summer.  The problem, of course, is that in the absence of hard information, people fill the void with Speculation, Rumor and Gloom.  That’s a bit like Fear, Uncertainty and Doubt, except that it’s self-imposed by the Microsoft community and not planted by Microsoft’s competitors. This is a less-than-perfect situation.  Not only is it causing developers to worry about the value of their skill sets, but I am already hearing from consulting shops that customers are getting nervous too and, in extreme cases, opting for non-Microsoft tools for their projects as a result.  I’m also hearing from dev tool ISVs that sales have suffered as a result. It’s quite possible that the customers moving off .NET wanted to do so anyway and it’s also possible that dev tool ISVs are suffering slower sales this year due a slowed rate of economic recovery. Without hard information, tend to people interpret things negatively.  Actually, that’s the major point in all of this. While there is multitude of opinions about what the Windows 8 development platform will look like once fully revealed, there is an emerging consensus around one thing: it sure would help if Microsoft revealed more of its strategy…just enough to quash absurd rumors, stabilize the .NET ecosystem and get people to stay calm. We’ve had some reassurances thus far: there will be a Windows desktop mode; we’ll still have Windows Explorer, we’ll still run Office, we’ll still have a task bar, and all the skills and tools we use now will still work there.  But with reassurances like that…people still feel insecure.  Because telling us that Windows 8 will have what is essentially a “classic” mode sure makes it sound like today’s skill sets will soon be “classic” too…and then maybe they’ll just become obsolete. Humans find change scary; it’s natural.  And when left alone with their fears – because no one is saying anything to dispel them – people can go from frightened to paranoid, and can start to viewing things in a downright conspiratorial light.  It would be great if Microsoft stepped into the void now and told us what is coming – especially because whatever they tell us is bound to be at least a little better than what people think they are going to hear. I don’t know what the announcements will be, but I do have it on authority, from a number of sources, that Microsoft isn’t gong to talk until //Build/.  That means no news until September September 13th.  Nothing until after Labor Day.  You get zippo until after the Back-to-School sales are done. What to do?  Try not to let the dark voices of gloom and doom fill your head.  Even in the absence of answers, we still have some important facts: The .NET developer community is huge. Microsoft’s customers have major investments in .NET, and in .NET skills. Political infighting in Redmond might make for irrational decisions, but ultimately public companies can’t just alienate their advocates and piss off their customers.  Spite doesn’t trump fiduciary responsibility. The computing device markets are changing, software is changing, software business models are changing and developers are changing.  Microsoft has to keep up. The HTML + JavaScript community is huge too, and it includes many of the “changed” developers. Public companies can’t ignore new markets nor the popular standards that can help them enter those new markets.  Loyalty doesn’t trump fiduciary responsibility either. If Microsoft can appeal to new developers, then it should. If Microsoft can keep catering to its existing developers and customers -- not just through legacy support, but also through empowering futures -- then it probably will. You don’t have to shove your old friends out into the rain to make room for new ones; you can bring those new constituents in under a bigger tent.  I hope Microsoft will enlarge the tent, and I have trouble imagining why it would not.

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• Comparing an id to id of different tables rows mysql

  - by jett

  So I am trying to retrieve all interests from someone, and be able to list them. This works with the following query. SELECT *,( SELECT GROUP_CONCAT(interest_id SEPARATOR ",") FROM people_interests WHERE person_id = people.id ) AS interests FROM people WHERE id IN ( SELECT person_id FROM people_interests WHERE interest_id = '.$site->db->clean($_POST['showinterest_id']).' ) ORDER BY lastname, firstname In this one which I am having trouble with, I want to select only those who happen to have their id in the table named volleyballplayers. The table just has an id, person_id, team_id, and date fields. SELECT *,( SELECT GROUP_CONCAT(interest_id SEPARATOR ",") FROM people_interests WHERE person_id = people.id ) AS interests FROM people WHERE id IN ( SELECT person_id FROM people_interests WHERE volleyballplayers.person_id = person_id ) ORDER BY lastname, firstname I just want to make sure that only the people who are in the volleyballplayers table show up, but I am getting an error saying that Unknown column 'volleyballplayers.person_id' in 'where clause' although I am quite sure of the name of table and I know the column is named person_id.

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• Sql Distinct Count of resulting table with no conditionals

  - by AfterImage

  Hello everyone, I want to count the number of accounts from the resulting table generated from this code. This way, I know how many people liked blue at one time. Select Distinct PEOPLE.FullName, PEOPLE.FavColor From PEOPLE Where FavColor='Blue' Lets say this is a history accounting of what people said their favorite color when they were asked so there may be multiple records of the same full name if asked again at a much later time; hence the distinct. The code I used may not be reusable in your answer so feel free to use what you think can work. I am sure I found a possible solution to my problem using declare and if statements but I lost that page... so I am left with no solution. However, I think there is a way to do it without using conditionals which is what I am asking and rather have. Thanks. Edit: My question is: From the code above, is there a way to count the number of accounts in the resulting table?

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• Free SQL Server training? Now you’re talking.

  - by Fatherjack

  SQL Server user groups are everywhere, literally all over the globe there are SQL Server professionals meeting on a regular basis, sharing ideas, solving problems, learning about how to do new stuff and new ways to do old stuff and it’s all for free. I don’t have detailed figures but of all the SQL Server professionals there are only a small number of them attend these user groups. Those people are the people that are taking the time and making then effort to make themselves better at their chosen trade, more employable and having a good time. For free. I don’t know why but there are many people that don’t seem to want to be the best they can be. Some of you enlightened people that do already attend could be doing more though. Have you ever spoken at  your group? Not just in the break while you have a mouthful of pizza and a drink in your hand but had the attention of the whole group listen to you speak. It doesn’t need to be a full hour, it doesn’t need to be some obscure deeply technical demonstration of SQL Server internals, just a few minutes on something that you do that might help other people with their daily work. A neat process that helps you get from Problem A to Solution B. There is no need to get concerned that becoming a speaker means that you suddenly have to know more than anyone else in the room. This is you talking about something that you experienced. What you did, what you would repeat, what you might do differently next time. No one in the audience can pick you up on a technicality. If someone comes out with a great idea that you hadn’t thought of, say “That’s a great idea, I didn’t think of that while we had the problem on our hands. I’ll try to remember that for next time”. If someone is looking to show you up for picking the wrong decision (and this, in my experience, is very uncommon indeed) then you simply give a reply like “Well, at the time we chose that option. Perhaps another time then we would tackle things differently but we were happy with how our solution worked”. It’s sharing things like this that makes user groups have a real value, talking about how you coped with or averted a disaster, a handy little section of code or using a tool in a particular way that you take for granted that might, just might, be something that other people haven’t thought of that solves a problem or saves some time for them. At the next meeting you might get the same benefit from a different person and so it goes on. As individuals benefits so the community benefits. For free. Things I encourage you to do; If you are a chapter or user group leader; encourage someone from your group who has never spoken before to start speaking. If you are a chapter or user group attendee that hasn’t spoken before; speak for at least 5 minutes on something related to SQL Server at any group meeting. If you don’t currently attend a user group; please go along to you nearest one when they are meeting next and invest in yourself and your future. UK user group details are here: http://sqlsouthwest.co.uk/national_ug.htm , PASS chapters outside the UK are found via http://www.sqlpass.org/PASSChapters/LocalChapters.aspx. If you are unsure of how you might achieve any of these things then get in touch with me*, I’ll give you specific advice on getting started on any of the above points and help you prove to yourself what you are capable of. SQL Community – be part of it and make it better. Let me know how you get on in the comments.

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• Beyond Chatting: What ‘Social’ Means for CRM

  - by Divya Malik

  A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on the Oracle Applications blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com

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• Your Job Search Should be More Than Just a New Year's Resolution

  - by david.talamelli

  I love the beginning of a new year, it is a great chance to refocus and either re-evaluate goals you are working to or even set new ones. I don't have any statistics to measure this but I am sure that one of the more popular new year's resolutions in the general workforce is to either get a new job or work to further develop one's career. I think this is a good idea, in today's competitive work force people should have a plan of what they want to do, what role they are after and how to get there. One common mistake I think many people make though is that a career plan shouldn't be a once a year thought. When people finish with the holiday season with their new year's resolution to find a new job fresh in their mind, you can see the enthusiasm and motivation a person has to make something happen. Emails are sent, calls are made, applications are made, networking is happening, etc..... Finding the right role that you are after however can be difficult, while it would be great if that dream role was available just at the time you happened to be looking for it - in reality this is not always the case. Job Seekers need to keep reminding themselves that while sometimes that dream job they are after is available at the same time they are looking, that also a Job search can be a difficult and long process. Many people who set out with the best of intentions in January to find a new job can soon lose interest in a job search if they do not immediately find a role. Just like the Christmas decorations are put away and the photos from New Year's are stored away - a Job Seeker's motivation may slowly decrease until that person finds themselves 12 months later in the same situation in same role and looking for that new opportunity again. Rather than just "going for it" and looking for a role in the month of January, a person's job search or career plan should be an ongoing activity and thought process that is constantly updated and evaluated over the course of the year. It can be hard to stay motivated over an extended period of time, especially when you are newly motivated and ready for that new role and the results are not immediate. Rather than letting your job search fall down the priority list and into the "too hard basket" a few ideas that may keep your enthusiasm fresh Update your resume every 6 months, even if you are not looking for a job - it is easy to forget what you have accomplished if you don't keep your details updated. Also it is good to be prepared and have a resume ready to go in case you do get an unexpected phone call for that 'dream job' you have been hoping for. Work out what you want out of your next role before you begin your job search - rather than aimlessly searching job ads or talking to people - think of the organisations or type of role you would like before you search. If you know what you are looking for it will be much easier to work out how to get there than if you do not know what you want. Don't expect immediate results once you decide to look for another job, things don't always fall into place. Timing and delivery can be important pieces of being selected for a role, companies don't hire every role in January. Have an open mind - people you meet or talk to may not result in immediate results for your job search but every connection may help you get a bit closer to what you are after . These actions will not guarantee a positive result, but in today's competitive work force every little of extra preparation and planning helps. All the best for 2011 and I hope your career plan whatever it may be is a success.

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• Beyond Chatting: What ‘Social’ Means for CRM

  - by Divya Malik

  A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on the Oracle Applications blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com

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• What software did Joel use to get this type of drawing?

  - by overtherainbow

  Hello I have no graphic skills and would like to create drawings that look like this, ie. it gives the impression that it was hand-drawn rather than done with a computer. Do you know what Windows application lets users create drawings like this? PhotoShop + drawing skills? Thank you.

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• Entity Framework 4, WCF &amp; Lazy Loading Tip

  - by Dane Morgridge

  If you are doing any work with Entity Framework and custom WCF services in EFv1, everything works great.  As soon as you jump to EFv4, you may find yourself getting odd errors that you can’t seem to catch.  The problem is almost always has something to do with the new lazy loading feature in Entity Framework 4.  With Entity Framework 1, you didn’t have lazy loading so this problem didn’t surface.  Assume I have a Person entity and an Address entity where there is a one-to-many relationship between Person and Address (Person has many Addresses). In Entity Framework 1 (or in EFv4 with lazy loading turned off), I would have to load the Address data by hand by either using the Include or Load Method: var people = context.People.Include("Addresses"); or people.Addresses.Load(); Lazy loading works when the first time the Person.Addresses collection is accessed: 1: var people = context.People.ToList(); 2:  3: // only person data is currently in memory 4:  5: foreach(var person in people) 6: { 7: // EF determines that no Address data has been loaded and lazy loads 8: int count = person.Addresses.Count(); 9: } 10:  Lazy loading has the useful (and sometimes not useful) feature of fetching data when requested.  It can make your life easier or it can make it a big pain.  So what does this have to do with WCF?  One word: Serialization. When you need to pass data over the wire with WCF, the data contract is serialized into either XML or binary depending on the binding you are using.  Well, if I am using lazy loading, the Person entity gets serialized and during that process, the Addresses collection is accessed.  When that happens, the Address data is lazy loaded.  Then the Address is serialized, and the Person property is accessed, and then also serialized and then the Addresses collection is accessed.  Now the second time through, lazy loading doesn’t kick in, but you can see the infinite loop caused by this process.  This is a problem with any serialization, but I personally found it trying to use WCF. The fix for this is to simply turn off lazy Loading.  This can be done at each call by using context options: context.ContextOptions.LazyLoadingEnabled = false; Turning lazy loading off will now allow your classes to be serialized properly.  Note, this is if you are using the standard Entity Framework classes.  If you are using POCO,  you will have to do something slightly different.  With POCO, the Entity Framework will create proxy classes by default that allow things like lazy loading to work with POCO.  This proxy basically creates a proxy object that is a full Entity Framework object that sits between the context and the POCO object.  When using POCO with WCF (or any serialization) just turning off lazy loading doesn’t cut it.  You have to turn off the proxy creation to ensure that your classes will serialize properly: context.ContextOptions.ProxyCreationEnabled = false; The nice thing is that you can do this on a call-by-call basis.  If you use a new context for each set of operations (which you should) then you can turn either lazy loading or proxy creation on and off as needed.

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• How can we improve overall Programmer Education & Training?

  - by crosenblum

  Last week, I was just viewing this amazing interview by Kevin Rose of Phillip Rosedale, of Second Life. And they had an amazing discussion about how to find, hire and identify good programmer's, and how hard it is to find good ones. Which has lead me to really think about the way we programmer's learn, are taught. For a majority of us, myself included, we are self-taught. Which is great about being a programmer, anyone can learn and develop skills. But this also means, that there is no real standards of what a good programmer is/are, and what kind of environment's encourage the growth of programming skills. This isn't so much a question, but just a desire in me, to see how we can change the culture of programming, and the manager's of programming, so that education and self-improvement is encouraged. There are a lot of avenue's for continued education, youtube videos, books, conferences, but because of the experiental nature of what we do, it isn't always clear what's important to learn and to master. Let's look at the The Joel 12 Steps. The Joel Test Do you use source control? Can you make a build in one step? Do you make daily builds? Do you have a bug database? Do you fix bugs before writing new code? Do you have an up-to-date schedule? Do you have a spec? Do programmers have quiet working conditions? Do you use the best tools money can buy? Do you have testers? Do new candidates write code during their interview? Do you do hallway usability testing? I think all of these have important value, but because of something I call the Experiential Gap, if a programmer or manager has never experienced any of the negative consequences for not having done items on the list, they will never see the need to do any of them. The Experiental Gap, is my basic theory, that each of us has different jobs and different experiences. So for some of us, that have always worked with dozens of programmer's, source control is a must have. But for people who have always been the only programmer, they can not imagine the need for source control. And it's because of this major flaw in how we learn, that we evaluate people by what best practices they do or not do, and the reason for either can start a flame war. We always evaluate people in our field by what they do, and think "Oh if this guy/gal isn't doing xyz best practice, he/she can't be a good programmer, so let's not waste time or energy talking to them." This is exactly why we have so many programming flame wars, that it becomes, because of the Experiental Gap, we can't imagine people not having made the decisions that we have had to made. So this has lead me to think, that we totally need to rethink how we train, educate and manage programmer's. For example, what percentage of you have had encouragement by your manager's to go to conferences, and even have them pay for it? For me, and a lot of people, this is extremely rare, a lot of us would love to go to conferences, to learn more, but the money ain't there to do that. So the point of this question is really to spark a lot of how can we train, learn and manage better? How can we create a new culture of learning that doesn't insult people for not having the same job experiences. Yes we all have jobs and work to do, but our ability to do our jobs well, depends on our desire, interest and support in improving our mastery of our skills. Right now, I see our culture being rather disorganized, we support the elite, but those tons of us that want to get better, just don't have enough support to learn and improve ourselves. I mean, do we as an industry, want to be perceived as just replaceable cogs? Thank you...

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• A view from the call center for the Nashville Flood telethon

  - by Rob Foster

  I want to break away from my usual topic of something technical and talk about what I experienced tonight while working in the call center for the Nashville Flood telethon, which was broadcast on WSMV, CNN, and The Weather Channel.  We started receiving calls about 7pm local time and to be honest, I had no idea what to expect when going into this.  I mean, I'm a pretty good talker, but this is different...We had a good script of what to say and how we were supposed to say it, as well as paper forms and pens that we used to collect information from people who wanted to donate their money to help.  I took my first few calls pretty easily and it went pretty quick and easy.  Everyone was upbeat and happy to be in the call center as well as people happy to be donating money. Pizza, snacks, and soft drinks were flowing well.  Everyone is smiling and happy.  :) About 3 or 4 calls into my night, I got a call from a lady that had lost 2 family members in West Nashville who drowned in the floods.  She was crying when she called and I of course tried to console her.  She told me how bad her situation was, losing family members and much of her neighborhood.  After all this, she still just wanted to help other people.  She was donating all the money that she could to the telethon and I want to share a direct quote from her: "I want to donate this instead of buying flowers for my family members' funeral because people out there need help.". Please let me pause while I get myself together <again>.  That caught me so off guard (and still does). I had kids calling wanting to donate their allowance, open their piggy banks, whatever they could do.  These are kids.  Kids not much older than my boys.  Kids who should be focused on buying the next cool video game or toy or whatever but wanted to do something.  Everyone just seemed to want to help. I took calls from as far away as British Columbia as well and pretty much coast to coast.  how cool is that? Yet another thing that caught me off guard.  This kind lady that called from British Columbia told me how much she loved visiting Nashville and just hated to see this happen.  I belive that she said that she will be attending the CMA Fest this year too.  I was sure to tell her not to cancel her plans!  :) It felt like every call I took (and I took A LOT, as did everyone else) was very personal and heartfelt.  I've never had the privelage to do anything like this and fell lucky to have been able to help out with answering phones and logging donations.  Nashville will bounce back very quickly, people are out there day and night helping each other, and the spirits are very high here.  I hope that one day, my kids read this blog and better understand who they are, where they come from, and what the human spirt is and can be.  I love this city, I love the people here, I love the culture and even more than ever am proud to say that this is me.  This is us.  We are Nashville!

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• App Stores&ndash;In All Things, Its Quality Over Quantity

  - by D'Arcy Lussier

  Everybody has an opinion about Windows 8. People love it, people hate it, people are meh about it, people are apparently buying it from Microsoft stores in NYC as if it was water before a natural disaster…if there’s one thing that Microsoft product launches do well, its the ability to bring out strong emotional responses. Over at eweek.com, Don Reisinger wrote about 5 good and bad things about Windows 8. Yes, another opinion piece on WIndows 8. I figured since this one had good and bad it might be worthwhile to read. I then came across #10 on his list, and figured “What the hell…might as well post a bit of a rant on Windows 8 myself!” Here’s #10: 10. Bad: Too few apps Unfortunately, Microsoft wasn’t able to get too many developers to start producing applications for its Windows 8 Store. Microsoft hasn’t yet released official numbers, but some have said that the marketplace has less than 8,000 programs. Considering Apple’s App Store has 100 times that, it’s about time Microsoft starts leaning on developers to get more programs into its store. Believe me, Microsoft *has* been leaning on developers to get apps into the store. I’ve been asked at least 5 or 6 times from 5 or 6 different friends at Microsoft about whether I was going to write a Windows 8 app. I think Microsoft felt they had to try and address the number of apps available in their marketplace, since some people (like Don) would draw comparisons to the number of apps in the Apple marketplace. I feel for Microsoft in this, since the number of apps in a marketplace are an empty stat. Quality of Quantity I have an iPad that my family (wife, 10yo daughter, 3yo daughter) use. We all have our own apps installed on it. In addition, my wife has an iPhone 4S that she also installs apps on. As someone who gets asked by his kids often whether they can buy/download an app, the vast majority of the vast catalogue of iOS marketplace apps are crap! Do you realize how many “free” games are out there, only to really be not-free because you have to purchase in-game content to make the game actually playable? And how about searching – with such a vast array of apps and such high numbers of craptastic ones, trying to find something is incredibly difficult and can be frustrating. I would rather see that Microsoft has 8000 high quality apps in their store at launch, instead of 800000 that were mostly junk. Too Few Apps?! And seriously, 8000 is not a small number. How many iOS apps have I actually bought between the iPad and iPhone? I’ll be generous and say 30…heck, let’s round it up to 40. It’s not like I have 10,000 apps installed on my iPad, nor will that ever happen! So if people have, at the *launch* of a new platform ecosystem, EIGHT THOUSAND apps to choose from, I don’t see that as a fail at all! It should be noted that most of the most common apps (Netflix, Skype, etc.) are available for Windows 8 at launch – I guess I’ll have to wait a few weeks for My Pony Ranch and all its clones to start showing up; pity. Let’s Check Back in a Year So look, let’s check back in a year’s time and see what the app store looks like. My hope is that Microsoft doesn’t continue to push quantity over quality. Even knowing the optics that # of apps in the store carries and the pressure to catch Apple and Android marketplaces, I hope Microsoft avoids the scenario where there’s a good percentage of apps in the Windows Store that are utter rubbish and finding the gems will be cumbersome. But if that happens, we can thank guys like Dan who raised the false issue of app count at the launch for it.

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• Oracle Employees Support New World Record for IYF Children's Hour

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 960 students ‘crouched’, ‘touched’ and ‘set’ under the watchful eye of International Rugby Referee Alain Roland, and supported by Oracle employees, to successfully set a new world record for the World’s Largest Scrum to raise funds and awareness for the Irish Youth Foundation. Last year Oracle Employees supported the Irish Youth Foundation by donating funds from their payroll through the Giving Tree Appeal. We were the largest corporate donor to the IYF by raising €3075. To acknowledge our generosity the IYF asked Oracle Leadership in Society team members to participate in their most recent campaign which was to break the Guinness Book of Records by forming the World’s Largest Rugby Scrum. This was a wonderful opportunity for Oracle’s Leadership in Society to promote the charity, support education and to make a mark in the Corporate Social Responsibility field. The students who formed the scrum also gave up their lunch money and raised a total of €3000. This year we hope Oracle Employees will once again support the IYF with the challenge to match that amount. On the 24th of October the sun shone down on the streaming lines of students entering the field. 480 students were decked out in bright red Oracle T-Shirts against the other 480 in blue and white jerseys - all ready to form a striking scrum. Ryan Tubridy the host of the event made the opening announcement and with the blow of a whistle the Scum began. 960 students locked tight together with the Leinster players also at each side. Leinster Manager Matt O’Connor was there along with presenters Ryan Tubridy and George Hook to assist with getting the boys in line and keeping the shape of the scrum. In accordance with Guinness Book of Records rules, the ball was fed into the scrum properly by Ireland and Leinster scrum-half, Eoin Reddan, and was then passed out the line to his Leinster team mates including Ian Madigan, Brendan Macken and Jordi Murphy, also proudly sporting the Oracle T-Shirt. The new World Record was made, everyone gave a big cheer and thankfully nobody got injured! Thank you to everyone in Oracle who donated last year through the Giving Tree Appeal. Your generosity has gone a long way to support local groups both. Last year’s donation was so substantial that the IYF were able to spread it across two youth groups: The first being Ballybough Youth Project in Dublin. The funding gave them the chance to give 24 young people from their project the chance to get away from the inner city and the problems and issues they face in their daily life by taking a trip to the Cavan Centre to spend a weekend away in a safe and comfortable environment; a very rare holiday in these young people’s lives. The Rahoon Family Centre. Used the money to help secure the long term sustainability of their project. They act as an educational/social/fun project that has been working with disadvantaged children for the past 16 years. Their aim is to change young people’s future with fun /social education and supporting them so they can maximize their creativity and potential. We hope you can help support this worthy cause again this year, so keep an eye out for the Children’s Hour and Giving Tree Appeal! About the Irish Youth Foundation The IYF provides opportunities for marginalised children and young people facing difficult and extreme conditions to experience success in their lives. It passionately believes that achievement starts with opportunity. The IYF’s strategy is based on providing safe places where children can go after school; to grow, to learn and to play; and providing opportunities for teenagers from under-served communities to succeed and excel in their lives. The IYF supports innovative grassroots projects operated by dedicated professionals who understand young people and care about them. This allows the IYF to focus on supporting young people at risk of dropping out of school and, in particular, on the critical transition from primary to secondary school; and empowering teenagers from disadvantaged neighborhoods to become engaged in their local communities. Find out more here www.iyf.ie

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• Build 2012, the first post

  - by Dennis Vroegop

  Yes, I was one of the lucky few who made it to Build. Build, formerly known as the Professional Developers Conference (or PDC) is the place to be if you are a developer on the Microsoft platform. Since I take my job seriously I took out some time on my busy schedule, sighed at the thought of not seeing my family for another week and signed up for it. Now, before I talk about the amazing Surface devices (yes, this posting is written on one of them), the great Lumia 920 we all got, the long deserved love for touch, NUI and other things I have been talking about for years, I need to do some ranting. So if you are anxious to read about the technical goodies you’ll have to wait until the next post. Still here? Good. When I signed up for the Build conference during my holidays this summer it was pretty obvious that demand would be high. Therefor I made sure I was on time. But even though I registered only 7 minutes after the initial opening time the Early Bird discount for the first 500 attendees was already sold out. I later learned that registration actually started 5 minutes before the scheduled time but even though it is still impressive how fast things went. The whole event sold out in 57 minutes Or so they say… A lot of people got put on the waiting list. There was room for about 1500 attendees and I heard that at least 1000 people were on that waiting list, including a lot of people I know. Strangely, all of them got tickets assigned after 2 weeks. Here at the conference I heard from a guy from Nokia that they had shipped 2500 Lumia 920 phones. That number matches the rumors that the organization added 1000 extra tickets. This, of course is no problem. I am not an elitist and I think large crowds have a special atmosphere that I quite like. But…. The Microsoft Campus is not equipped for that sheer volume of visitors. That was painfully obvious during on-site registration where people had to stand in line for over 2 hours. The conference is spread out over 2 buildings, divided by a 15 minute busride (yes, the campus is that big). I have seen queues of over 200 people waiting for the bus and when that arrived it had a capacity of 16. I can assure you: that doesn’t fit. This of course means that travelling from one site to the other might take about 30 minutes. So you arrive at the session room just in time, only to find out it’s full. Since you can’ get into that session you try to find another one but now you’re even more late so you have no chance at all of entering. The doors are closed and you’re told: “Well, you can watch the live stream online”. Mmmm… So I spend thousands of dollars, a week away from home, family and work to be told I can also watch the sessions online? Are you fricking kidding me? I could go on but I won’t. You get the idea. It’s jus badly organized, something I am not really used to in my 20 years of experience at Microsoft events. Yes, I am disappointed. I hope a lot of people here in Redmond will also fill in the evals and that the organization next year will do a better job. Really, Build deserves better. </rantmode>

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• Incentivizing Work with Development Teams

  - by MarkPearl

  Recently I saw someone on twitter asking about incentives and if anyone had past experience with incentivizing work. I promised to respond with some of the experiences I have had in the past so here goes... **Disclaimer** - these are my experiences with incentives, generally in software development - in some other industries this may not be applicable – this is also my thinking at this point in time, with more experience my opinion may change. Incentivize at the level that you want people to group at If you are wanting to promote a team mentality, incentivize teams. If you want to promote an individual mentality, incentivize individuals. There is nothing worse than mixing this up. Some organizations put a lot of effort in establishing teams and team mentalities but reward individuals. This has a counter effect on the resources they have put towards establishing a team mentality. In the software projects that I work with we want promote cross functional teams that collaborate. Personally, if I was on a team and knew that there was an opportunity to work on a critical component of the system, and that by doing so I would get a bigger bonus, then I would be hesitant to include other people in solving that problem. Thus, I would hinder the teams efforts in being cross functional and reduce collaboration levels. Does that mean everyone in the team should get an even share of an incentive? In most situations I would say yes - even though this may feel counter-intuitive. I have heard arguments put forward that if “person x contributed more than person Y then they should be rewarded more” – This may sound controversial but I would rather treat people how would you like them to perform, not where they currently are at. To add to this approach, if someone is free loading, you bet your bottom dollar that the team is going to make this a lot more transparent if they feel that individual is going to be rewarded at the same level that everyone else is. Bad incentives promote destructive work If you are going to incentivize people, pick you incentives very carefully. I had an experience once with a sales person who was told they would get a bonus provided that they met an ordering target with a particular supplier. What did this person do? They sold everything at cost for the next month or so. They reached the goal, but the company didn't gain anything from it. It was a bad incentive. Expect the same with development teams, if you incentivize zero bug levels, you will get zero code committed to the solution. If you incentivize lines of code, you will get many many lines of bad code. Is there such a thing as a good incentives? Monetary wise, I am not sure there is. I would much rather encourage organizations to pay their people what they are worth upfront. I would also advise against paying money to teams as an incentive or even a bonus or reward for reaching a milestone. Rather have a breakaway for the team that promotes team building as a reward if they reach a milestone than pay them more money. I would also advise against making the incentive the reason for them to reach the milestone. If this becomes the norm it promotes people to begin to only do their job if there is an incentive at the end of the line. This is not a behaviour one wants to encourage. If the team or individual is in the right mind-set, they should not work any harder than they are right now with normal pay.

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• Drive

  - by erikanollwebb

  Picking up where we left off, let's summarize.  People have both intrinsic motivation and extrinsic motivation, and whether reward works depends a bit on what you are rewarding.  Rewards don't decreased intrinsic motivation provided you know what you are getting and why, and when you reward high performance.  But as anyone who has watched the great animation of Dan Pink's TED talk knows, even that doesn't tell the whole story.  Although people may not be less intrinsically motivated by rewards, the impact of rewards on actual performance is a really odd questions.  Larger rewards don't necessarily lead to better performance and in fact, some times lead to worse performance.  Pink argues that people are driven and engaged when they have autonomy, mastery and purpose.  If they can self-direct and can be good at what they do and have a sense of purpose for what they are doing, they show the highest engagement.   (Personally, I would add progress to the list.  My experience is that if you have autonomy, mastery and a sense of purpose but don't get a feeling that you are making any progress day to day, your level of engagement will drop rapidly.) So Pink is arguing if we could set up work so that people have a sense of purpose in what they do, have some autonomy and the ability to build mastery, you'll have better companies.  And that's probably true in a lot of ways, but there's a problem.  Sometimes, you have things you need to do but maybe you don't really want to do.  Or that you don't really see the point of.  Or that doesn't have a lot of value to you at the end of the day.  Then what does a company do?  Let me give you an example.  I've worked on some customer relationship management (CRM) tools over the years and done user research with sales people to try and understand their world.  And there's a funny thing about sales tools in CRM.  Sometimes what the company wants a sales person to do is at odds with what a sales person thinks is useful to them.  For example, companies would like to know who a sales person talked to at the company and the person level.  They'd like to know what they talked about, when, and whether the deals closed.  Those metrics would help you build a better sales force and understand what works and what does not.  But sales people see that as busy work that doesn't add any value to their ability to sell.  So you have a sales person who has a lot of autonomy, they like to do things that improve their ability to sell and they usually feel a sense of purpose--the group is trying to make a quota!  That quota will help the company succeed!  But then you have tasks that they don't think fit into that equation.  The company would like to know more about what makes them successful and get metrics on what they do and frankly, have a record of what they do in case they leave, but the sales person thinks it's a waste of time to put all that information into a sales application. They have drive, just not for all the things the company would like.   You could punish them for not entering the information, or you could try to reward them for doing it, but you still have an imperfect model of engagement.  Ideally, you'd like them to want to do it.  If they want to do it, if they are motivated to do it, then the company wins.  If *something* about it is rewarding to them, then they are more engaged and more likely to do it.  So the question becomes, how do you create that interest to do something?

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