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  • 3D Box Collision Data Import

    - by cboe
    I'm trying to implement a collision system using oriented bounding boxes, using a center for the box, it's extents as a 3D Vector and a rotation matrix, which is all stuff I picked up online and seem to be somewhat the standard. Detecting the center is no problem so I'm gonna leave these out here. My problem however is importing the data from a 3D file. Say I've placed a box with 2 units length on each side aligned to the world axis. The logic results here are extents of 1,1,1 and I use an identity matrix for rotation - easy. However I'm stuck when I rotate the box in the 3D program, say 30 degrees each axis. How would I parse the box? I only have these 8 vertices as information, and I guess what I would need to do is to find out the rotation of said box, apply it to the vertices so they are aligned to world axes and then calculate the extents out of that. How do I get the rotation of the box when I only have the vertex information of the box available?

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  • Data recovery on a Samsung SV1203N HDD

    - by Jim Conace
    Let me start by saying that I am a beginner in Ubuntu, but pretty knowledgeable with Windows. I am having a strange problem trying to recover data from a Samsung SV1203N HDD (120 GiB). I have tried numerous things in both Windows 7 and Ubuntu 12.04 LTS (on a flash drive, an external HDD and a Live CD). This drive has some very important data on it and I am praying some of you Ubuntu geeks can help me get it back. Here's my problem. The HDD is clicking while I am booting, but it stops when I get into Ubuntu or Windows. It refuses to be detected in the bios, so I cant perform any tests on it. I have tried numerous things in both Windows (repair CD, Jumpers, etc.) and Ubuntu (Boot-Fix, GParted, Testdisk, Photorec, forcing a mount, etc.). But it all seems to lead me back to the fact that the drive is not being recognized in the BIOS. I've even tried chilling the drive in the fridge, which worked well for another drive I work on, and I recovered all of the data in Ubuntu flawlessly. I am assuming that since the drive stops clicking when I get into the OS' that there is hope for recovery. I am going to try an IDE/SATA to USB cable, and replacing the Logic Board, but I want to exhaust all other possibilities before I do that. Any help would be greatly appreciated Bye

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  • What are the signs that a ten days debugging session will not resolve an issue? [on hold]

    - by smonff
    Ten days ago, we fixed a bug on a large application and the hot fix has created a disappearing of some data from the user point of view (side effect). Data are not deleted, but have been set to hidden status. It could be possible to get the data back, but the thing seems to be hard: we've already spent 10 days to understand and reproduce the problem (mostly with SQL queries but sometimes it is necessary to update the database to test the application logic). My questions are : is 10 days a normal amount of time for these kind of problems? should we keep on and retrieve the data or should we give up this work (so the customer-relationship person will tell these users sorry for the loss, but your data have disappeared or maybe tell nothing at all)? what can be the signs that shows that we should stop to search for how to solve this issue? Edit about the context : we are a small team(3), users are not the customers, and lost data are not about the users money, bank or vital data. This is a question from a confused developer about development methodologies and business concerns, not about how we should deal with the customers.

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  • Create a Texture2D from larger image

    - by Dialock
    I am having trouble with the basic logic of this solution: Xna: Splitting one large texture into an array of smaller textures in respect to my specific problem (specifically, I'm looking at the second answer.) How can I use my source rectangle that I already use for drawing to create a new Texture2D? spriteBatch.Draw(CurrentMap.CollisionSet, currentMap.CellScreenRectangle(x, y), CurrentMap.TileSourceRectangle(currentMap.MapCells[x, y].TileDepths[4]), Color.FromNonPremultiplied(0,0,0, 45), 0.0f, Vector2.Zero, SpriteEffects.None, 0.91f); I know I want a method that I started so: //In Update Method of say the player's character. Texture2D CollisionTexture = ExtractTexture(MapManager.CurrentMap.CollisionSet, MapManager.TileWidth, MapManager.TileHeight); // In MapManager Class who knows everything about tiles that make up a level. public Texture2D ExtractTexture(Texture2D original, int partWidth, int partheight, MapTile mapCell) { var dataPerPart = partWidth * partheight; Color[] originalPixelData = new Color[original.Width * original.Height]; original.GetData<Color>(originalPixelData); Color[] newTextureData = new Color[dataPerPart]; original.GetData<Color>(0, CurrentMap.TileSourceRectangle(mapCell.TileDepths[4]), originalPixelData, 0, originalPixelData.Count()); Texture2D outTexture = new Texture2D(original.GraphicsDevice, partWidth, partheight); } I think the problem is I'm just not understanding the overload of Texture2D.GetData< Part of my concern is creating an array of the whole texture in the first place. Can I target the original texture and create an array of colors for copying based on what I already get from the method TileSourceRecatangle(int)?

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  • designing solution to dynamically load class

    - by dot
    Background Information I have a web app that allows end users to connect to ssh-enabled devices and manipulate them. Right now, i only support one version of firmware. The logic is something like this: user clicks on a button to run some command on device. web application looks up the class name containing the correct ssh interface for the device, using the device's model name. (because the number of hardware models is so small, i have a list that's hardcoded in my web app) web app creates a new ssh object using the class loaded in step 2. ssh command is run and session closed. command results displayed on web page. This all works fine. Now the end user wants me to be able to support multiple versions of firmware. But the catch is, they don't want to have to document the firmware version anywhere becuase the amount of overhead this will create in maintaining the system database. In other words, I can't look up the firmware version based on the device. The good news is that it sounds like at most, I'll have to support two different versions of firmware per device. One option is to name the the classes like this: deviceX.1.php deviceX.2.php deviceY.1.php deviceY.2.php where "X" and "Y" represent the model names, and 1 and 2 represent the firmware versions. When a user runs a command, I will first try it with one of the class files, if it fails, i can try with the second. I think always try the newer version of firmware first... so let's say in the above example, I would load deviceX.2.php before deviceX.1.php. This will work, but it's not very efficient. But I can't think of another way around this. Any suggestions?

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  • SQL RDBMS : one query or multiple calls

    - by None None
    After looking around the internet, I decided to create DAOs that returned objects (POJOs) to the calling business logic function/method. For example: a Customer object with a Address reference would be split in the RDBMS into two tables; Customer and ADDRESS. The CustomerDAO would be in charge of joining the data from the two tables and create both an Address POJO and Customer POJO adding the address to the customer object. Finally return the fulll Customer POJO. Simple, however, now i am at a point where i need to join three or four tables and each representing an attribute or list of attributes for the resulting POJO. The sql will include a group by but i will still result with multiple rows for the same pojo, because some of the tables are joining a one to many relationship. My app code will now have to loop through all the rows trying to figure out if the rows are the same with different attributes or if the record should be a new POJO. Should I continue to create my daos using this technique or break up my Pojo creation into multiple db calls to make the code easier to understand and maintain?

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  • How do you coordinate with co-workers to give a balanced interview?

    - by goldierox
    My company has been conducting a lot of interviews lately for candidates with various experience levels, ranging from interns to senior candidates. We put our candidates through five 45 minute interview sessions where we try to ask a range of questions. One person always asks the same questions that test logic and communication. The rest typically split time between a whiteboard coding question and a discussion of previous projects, technologies the interviewee has worked with, and what he/she is looking for a job. Generally, we know the range of questions that other people on the loop will ask. Sometimes we switch things up and end up having redundancies. Today, 3 interviewers asked tree-related questions. Other times, we've all honed in on the same project on a resume and have had the interviewee talk about it with everyone. I think a smooth interview process would help us learn more about the candidate while giving the impression to the candidate that we have our act together as a team. How do you coordinate with others in the interview loop to give a balanced interview?

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  • Problem with understanding how to start

    - by Coolface
    Okay, this might be a little off-topic but i try anyway. Sorry to bother. So i'm working as sysadmin for at least 5 years now and i quite enjoy IT field in general. Somehow i was never interested in programming much but always want to learn something at least easy and for personal usage. As sysadmin i need scripting skills so learn shell scripting without much problems, i also try to learn pascal, delphi, basic over time and must recent was python. Well, my problem is when i try to learn programming i just can't apply what i learn from the books to the real word. What i mean is i understand there are data structures, algorithms, variables, lib's, if-then logic, etc. but i just can't understand how to apply this things when i want to do real things. Like i want to get a something simple as parse web page, i draw a quick algorithm like get a web page, find a word on it and write a to file, on the paper everything look simple but when i get to the coding i just stuck pretty much from the start. I try read code of the real programs that just totally confusing especially big parts with many classes so i'm just quickly lost a trail what this code do. I think i just lack some fundamentals to see a big picture but don't really know what this might be? Or maybe i just don't have a passion to programming at all... My best bet was a shell scripting so i have really no problems to write complex scripts but this just not enough. Recently i was read around 5 or 6 python books because everyone say it's so easy even kid can code something but still no much luck, python is good and easy but i can't make something harder then a prodecurial style code like in bash for easy things but when i want harder things i'm still stuck. In college i was also not a math and tech guy and like to study non-tech stuff mostly like economy, psychology maybe that my problem? Anyway any advice would be greatly appriciated.

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  • How to handle notifications to several partial views of the same model?

    - by Seki
    I am working on refactoring an old simulation of a Turing machine. The application uses a class that contains the state and the logic of program execution, and several panels to display the tape representation and show the state, messages, and the GUI controls (start, stop, program listing, ...). I would like to refactor it using the MVC architecture that was not used originaly: the Frame is the only way to get access to the different panels and there is also a strong coupling between the "engine" class and the GUI updates in the way of frame.displayPanel.state.setText("halted"); or frame.outputPanel.messages.append("some thing"); It looks to me that I should put the state related code into an observable model class and make the different panels observers. My problem is that the java Observable class only provides a global notification to the Observers, while I would prefer not to refresh every Observers everytime, but only when the part that specificaly observe has changed. I am thinking of implementing myself several vectors of listeners (for the state / position, for the output messages, ...) but I feel like reinventing the wheel. I though also about adding some flags that the observers could check like isNewMessageAvailable(), hasTapeMoved(), etc but it sounds also approximative design. BTW, is it ok to keep the fetch / execute loop into the model or should I move it in another place? We can think in a theorical ideal way as I am completely revamping this small application.

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  • How best to construct our test subjects in unit tests?

    - by Liath
    Some of our business logic classes require quite a few dependencies (in our case 7-10). As such when we come to unit test these the creation become quite complex. In most tests these dependencies are often not required (only some dependencies are required for particular methods). As a result unit tests often require a significant number of lines of code to mock up these useless dependencies (which can't be null because of null checks). For example: [Test] public void TestMethodA() { var dependency5 = new Mock<IDependency1>(); dependency5.Setup(x => x. // some setup var sut = new Sut(new Mock<IDependency1>().Object, new Mock<IDependency2>().Object, new Mock<IDependency3>().Object, new Mock<IDependency4>().Object, dependency5); Assert.SomeAssert(sut.MethodA()); } In this example almost half the test is taken up creating dependencies which aren't used. I've investigated an approach where I have a helper method. [Test] public void TestMethodA() { var dependency5 = new Mock<IDependency1>(); dependency5.Setup(x => x. // some setup var sut = CreateSut(null, null, null, null, dependency5); Assert.SomeAssert(sut.MethodA()); } private Sut CreateSut(IDependency1 d1, IDependency2 d2...) { return new Sut(d1 ?? new Mock<IDependency1>().Object, d2 ?? new Mock<IDependency2>().Object, } But these often grow very complicated very quickly. What is the best way to create these BLL classes in test classes to reduce complexity and simplify tests?

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  • Can i add friction in air?

    - by Diken
    I have issue regarding speed in air. When i jump and move simultaneously that time speed of player increase.For jump i am using impuls and for movement i am using force.I want to slow speed when player is in air. Thanks in advance Following is my update method ih HUDLayer -(void)update:(ccTime)dt :(b2Body *)ballBody :(CCSprite *)player1 :(b2World *)world { if (moveRight.active==YES) { ballBody->SetActive(true); b2Vec2 locationworld=b2Vec2(maxSpeed,0); double mass=ballBody->GetMass(); ballBody->ApplyForce(mass*locationworld, ballBody->GetWorldCenter()); // ballBody->SetLinearDamping(1.2f); } else if(moveLeft.active==YES) { ballBody->SetActive(true); b2Vec2 locationworld=b2Vec2(-10,0); double mass=ballBody->GetMass(); ballBody->ApplyForce(mass*locationworld, ballBody->GetWorldCenter()); // ballBody->SetLinearDamping(1.2f); } } Following is jump -(void)jump:(b2Body*)ballBody:(ccTime)dt:(BOOL)touch { if (touch) { if (jumpSprte.active==YES) { ballBody->SetActive(true); b2Vec2 locationWorld; //locationWorld=b2Vec2(0.0f,98.0f); locationWorld=b2Vec2(0,32); // double mass=ballBody->GetMass(); ballBody->ApplyLinearImpulse(locationWorld, ballBody->GetWorldCenter()); // ballBody->ApplyForce(mass*locationWorld, ballBody->GetWorldCenter()); ballBody->SetLinearDamping(1.2f); } } } So where i apply logic??

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  • Interfaces: profit of using

    - by Zapadlo
    First of all, my ubiquitous language is PHP, and I'm thinking about learning Java. So let me split my question on two closely related parts. Here goes the first part. Say I have a domain-model class. It has some getters, setters, some query methods etc. And one day I want to have a possibility to compare them. So it looks like: class MyEntity extends AbstractEntity { public function getId() { // get id property } public function setId($id) { // set id property } // plenty of other methods that set or retrieve data public function compareTo(MyEntity $anotherEntity) { // some compare logic } } If it would have been Java, I should have implemented a Comparable interface. But why? Polymorphism? Readbility? Or something else? And if it was PHP -- should I create Comparable interface for myself? So here goes the second part. My colleague told me that it is a rule of thumb in Java to create an interface for every behavioral aspect of the class. For example, if I wanted to present this object as a string, I should state this behaviour by something like implements Stringable, where in case of PHP Stringable would look like: interface Stringable { public function __toString(); } Is that really a rule of thumb? What benefits are gained with this approach? And does it worth it in PHP? And in Java?

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  • Oracle ADF Mobile

    - by rituchhibber
    We are happy to announce that Oracle ADF Mobile is now available for our customers.Oracle ADF Mobile enables developer to build applications that install and run on both iOS and Android devices from one source code.Development is done with JDeveloper and ADF and leverages Java and HTML5 technologies, while keeping the same visual and declarative approach ADF is known for.Please Click here to read more about the Oracle ADF Mobile release and learn more on our OTN Page. Feature Highlights: Java - Oracle brings a Java VM embedded with each application so you can develop all your business logic in the platform neutral language you know and love! (Yes, even iOS!) JDBC - Since we give you Java, we also provide JDBC along with a SQLite driver and engine that also supports encryption out of the box. Multi-Platform - Truly develop your application only once and deploy to multiple platforms. iOS and Android platforms are supported for both phone and tablet. Flexible - You can decide how to implement the UI: Use existing server-based UI framework like JSF. Use your own favorite HTML5 framework like JQuery. Use our declarative HTML5 component set provided with the framework. Device Feature Access - You can get access to device features from either Java or JavaScript to invoke features like camera, GPS, email, SMS, contacts, etc. Secure - ADF Mobile provides integrated security that works with your server back-end as well. Whether you’re using remote URLs, local HTML or AMX, you can secure any/all of your features with a single consistent login page. Since we also give you SQLite encryption, we are assured that your data is safe. Rapid - Using the same development techniques that ADF developers are already used to, you can quickly create mobile applications without ever learning another language!ADF Mobile XML or AMX for short, provides all the normal input and layout controls you expect and we also add charts/maps/gauges along with it to provide a very comprehensive UI controls. You can also mix and match any of the three for ultimate flexibility!

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  • Kernel Mode Rootkit

    - by Pajarito
    On the other 3 computers in my family, I believe that we have a kernel-mode rootkit for windows. It appears that the same rootkit is on all of them. We think. We changed all the important passwords from my computer, running linux right now. On all of the infected computers is Symantic Endpoint Protection, because it's free from the university where my mom and dad work. In my opinion symantec is a piece of crap, seeing as it didn't even manager to delete the tracking cookies it found when I tried it on my own computer. The Computers and their set-ups: Computer A: Vista Business; symantec antivirus. runs it as admin, no password. IE8. no other security software other than what comes with windows. IE8 security settings the default Computer B: XP Home Premium; symantec antivirus. runs as normal user, no password, admin account with weak password, spybot, uses IE8 with default settings, sometimes Firefox Computer C: XP Home Premium; symantec antivirus. runs as normal user, no password, admin account with weak password, uses IE8 with default settings, no other security programs except what came with windows This is what's happening. Cut and pasted from my dad's forum post. -- When I scanned my laptop (Dell XPS M1330 with Windows Vista Small Business), Symantec Endpoint Protection hangs for a while, perhaps 10 seconds or so, on some of the following files 9129837.exe, hide_evr2.sys, VirusRemoval.vbs, NewVirusRemoval.vbs, dll.dll, alsmt.ext, and _epnt.sys. It does this if a run a scan that I set up to run on a new thumbnail drive and it does this even if the thumbnail is not plugged in. It doesn't seem to do this if I scan only the C: drive. I've check for problems with symantec endpoint protection and also with Microsoft Security Essentials and Malwarebytes Anti-Malware. They found nothing and I can't find anything by searching for hidden files. Next I tried microsoft's rootkitrevealer. It (rootkitrevealer) finds 279660 (or so) discrepancies and the interface is so glitchy after that I can't really figure out what is going on. The screen is squirrely. The rootkitrevealer pulls up many files in the folder \programdata\applicationdata and there are numberous appended \applicationdata on the end of that as well. -- As you can see, what we did was install MSE and MBAM and scan with both of them. Nothing but a tracking cookie. Then I took over and ran rootkitrevealer.exe from MicroSoft from a flash drive. It found a bunch of discrepancies, but only about 20 or so where security related, the rest being files that you just couldn't see from Windows Explorer. I couldn't see whether of not the files list above, the ones that the scan was hanging on, where in the list. The other thing is, I have no idea what to do about the things the scan comes up with. Then we checked the other computers and they do the same thing when you scan with Symantec. The people at the university seen to think that dad might not have a virus, but 2 of the computers slowed down noticably AND IE8 started acting all funny. None of my family is very computer oriented, and 2 of the possible causes for the rootkit are: -My dad bought a new flash drive, which shipped with a data security executable on it -My dad has to download lots of articles for his work Those are the only things that stand out, but it could have been anything. We are currently backing up our data, and I'll post again after trying IceSword 1.22. I just looked at my dad's forum topic, and someone recommended GMER. I'll try that too.

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  • How to set up a centralized backup server with lots of offsite workstations, intermittent internet connectivity, and stubborn users?

    - by Zac B
    This might be an impossible question. Context: We have a bunch of computers across around 1000 users. We have a centralized office where 900 of the users work, most of the time. Most of the computers are laptops. They are very frequently coming on and off the network for hours at a time. Users often take their computers home and do lots of work from home. In addition, there are a handful of users who work elsewhere in the country, who are offline (no internet connection whatsoever) for more than half of the time they use their machines. All of the machines are Windows 7/XP. Problem: People are always losing data. One day someone accidentally deletes a bunch of files. The next day someone else installs a bad driver or tries to mess with something in system32 and needs a personal data backup/reinstall of Windows. Because of how many of our business operations are done without an internet connection, and how frequently computers come on- and offline, it's unfeasible to make users use network storage for all of their data. We tried giving them Dropboxes, and they stored their files elsewhere. We bought and deployed Altiris, and they uninstalled it and blamed us when they couldn't get files back that they accidentally deleted while they were offline and hadn't taken a backup in months. We tried teaching them backup best-practices, and using scheduled sync tools to upload things to the network drives, and they turned them off because they "looked like viruses". It doesn't help that many of these users are pretty high up in the business and are not amicable to any sort of "you need to do something regularly because we say so" solution. Question: Other than finding another job where IT is treated differently and users are willing to follow best practices, how would people recommend I implement a file backup solution that supports the following: Backs up to a centralized server over LAN or WAN whenever a network link becomes available, or on a schedule. Supports interrupted/resumed backups (and hopefully file-delta only backups), since connections to the network (WAN or LAN) are often slow and only open for half an hour or so. Supports relatively rapid, "I accidentally deleted the TPS reports! Oh no!" single-file recovery, ideally administered from the central backup server rather than the client PC. Supports local-to-local file delta backup on a schedule, so that users without a network connection for a few days can still retrieve accidental deletions or whatnot. Ideally, the local stored backups would be pushed up to the server whenever network link is available. Isn't configurable on the clients without certain credentials. Because the CFOs (who won't give up their admin rights on the domain) will disable it if they can. Backs up the entire hard drive. There are people who are self-righteous about storing things in C:\, or in the recycle bin, or in the C:\Windows dir (yes, I know). I'm fine integrating multiple products/solutions, or scripting different programs together myself (I'm a somewhat competent programmer), but I've been drawing a blank on where to start. Dropbox is folder-specific, Altiris doesn't cope with LAN outages or interrupted/resumed backups, Volume Shadow Copy is awesome for a local-to-local solution, but I don't know how to push days of stored shadow copies up to a server in a 2 hour window of network access. The company is fine with spending decent money on this, thousands (USD) on a server, and hundreds on clients, if necessary. I want to emphasize that this isn't a shopping list request. While I wish there was a program out there that did what I want, I've looked pretty hard, and not found anything that fits the bill. Instead, I'm hoping for ideas on where to start hacking things together from scratch/from different technologies to make something stable that works. Cheers!

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  • SBS2003 to SBS2011 Migration - Installation Error

    - by Shawn Gradwell
    Microsoft Small Business Server 2003 to 2011 Migration. I followed the Migration Guide from Microsoft and the source server had no errors when running the various tests prior to the migration. I have completed the destination server setup using the Answer File and the server is up and running. It all looks good, I can access Exchange and AD and the only problem is the error message when you log in stating that the setup did not complete and to check the logs. Because all looks good I am continuing the migration to the destination server. I also have to state that this client does not use Sharepoint at all. Do I have to redo everything? Herewith the logs: [4992] 121016.225454.5905: Task: Starting Add User or Group access VSS registry. [4992] 121016.225454.7645: TaskManagement: In TaskScheduler.RunTasks(): The "ConfigureSharePointVSSRegistryTask" Task threw an Exception during the Run() call:System.Security.Principal.IdentityNotMappedException: Some or all identity references could not be translated. at System.Security.Principal.NTAccount.Translate(IdentityReferenceCollection sourceAccounts, Type targetType, Boolean forceSuccess) at System.Security.Principal.NTAccount.Translate(Type targetType) at System.Security.AccessControl.CommonObjectSecurity.ModifyAccess(AccessControlModification modification, AccessRule rule, Boolean& modified) at System.Security.AccessControl.CommonObjectSecurity.AddAccessRule(AccessRule rule) at Microsoft.WindowsServerSolutions.IWorker.Tasks.ConfigureSharePointVSSRegistryTask.AddUsersToAccessRegistry(List`1 names) at Microsoft.WindowsServerSolutions.IWorker.Tasks.ConfigureSharePointVSSRegistryTask.Run(ITaskDataLink dl) at Microsoft.WindowsServerSolutions.TaskManagement.Data.Task.Run(ITaskDataLink dataLink) at Microsoft.WindowsServerSolutions.TaskManagement.TaskScheduler.RunTasks(String taskListId, String stateFileName) [4992] 121016.225454.7655: Setup: An error was encountered on the TME thread: System.Security.Principal.IdentityNotMappedException: Some or all identity references could not be translated. at System.Security.Principal.NTAccount.Translate(IdentityReferenceCollection sourceAccounts, Type targetType, Boolean forceSuccess) at System.Security.Principal.NTAccount.Translate(Type targetType) at System.Security.AccessControl.CommonObjectSecurity.ModifyAccess(AccessControlModification modification, AccessRule rule, Boolean& modified) at System.Security.AccessControl.CommonObjectSecurity.AddAccessRule(AccessRule rule) at Microsoft.WindowsServerSolutions.IWorker.Tasks.ConfigureSharePointVSSRegistryTask.AddUsersToAccessRegistry(List`1 names) at Microsoft.WindowsServerSolutions.IWorker.Tasks.ConfigureSharePointVSSRegistryTask.Run(ITaskDataLink dl) at Microsoft.WindowsServerSolutions.TaskManagement.Data.Task.Run(ITaskDataLink dataLink) at Microsoft.WindowsServerSolutions.TaskManagement.TaskScheduler.RunTasks(String taskListId, String stateFileName) at Microsoft.WindowsServerSolutions.Setup.SBSSetup.ProgressPagePresenter._RunTasks(Object sender, DoWorkEventArgs e) [4956] 121016.225455.0685: Setup: _UnhandledExceptionHandler: Setup encountered an error: System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Reflection.TargetInvocationException: The TME thread failed (see the inner exception). ---> System.Security.Principal.IdentityNotMappedException: Some or all identity references could not be translated. at System.Security.Principal.NTAccount.Translate(IdentityReferenceCollection sourceAccounts, Type targetType, Boolean forceSuccess) at System.Security.Principal.NTAccount.Translate(Type targetType) at System.Security.AccessControl.CommonObjectSecurity.ModifyAccess(AccessControlModification modification, AccessRule rule, Boolean& modified) at System.Security.AccessControl.CommonObjectSecurity.AddAccessRule(AccessRule rule) at Microsoft.WindowsServerSolutions.IWorker.Tasks.ConfigureSharePointVSSRegistryTask.AddUsersToAccessRegistry(List`1 names) at Microsoft.WindowsServerSolutions.IWorker.Tasks.ConfigureSharePointVSSRegistryTask.Run(ITaskDataLink dl) at Microsoft.WindowsServerSolutions.TaskManagement.Data.Task.Run(ITaskDataLink dataLink) at Microsoft.WindowsServerSolutions.TaskManagement.TaskScheduler.RunTasks(String taskListId, String stateFileName) at Microsoft.WindowsServerSolutions.Setup.SBSSetup.ProgressPagePresenter._RunTasks(Object sender, DoWorkEventArgs e) at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument) --- End of inner exception stack trace --- at Microsoft.WindowsServerSolutions.Setup.SBSSetup.ProgressPagePresenter.TasksCompleted(Object sender, RunWorkerCompletedEventArgs e) --- End of inner exception stack trace --- at System.RuntimeMethodHandle._InvokeMethodFast(IRuntimeMethodInfo method, Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeType typeOwner) at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks) at System.Delegate.DynamicInvokeImpl(Object[] args) at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme) at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj) at System.Threading.ExecutionContext.runTryCode(Object userData) at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme) at System.Windows.Forms.Control.InvokeMarshaledCallbacks() at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg) at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData) at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context) at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context) at Microsoft.WindowsServerSolutions.Common.Wizards.Framework.WizardChainEngine.Launch() at Microsoft.WindowsServerSolutions.Setup.SBSSetup.MainClass._LaunchWizard() at Microsoft.WindowsServerSolutions.Setup.SBSSetup.MainClass.RealMain(String[] args) at Microsoft.WindowsServerSolutions.Setup.SBSSetup.MainClass.Main(String[] args) [4956] 121016.225455.0865: Setup: Removed the password. [4956] 121016.225455.0905: Setup: Deleting scheduled task at path Microsoft\Windows\Windows Small Business Server 2011 Standard with name Setup [4956] 121016.225455.8055: Setup: Removed SBSSetup from the RunOnce.

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  • Week in Geek: LastPass Rescues Xmarks Edition

    - by Asian Angel
    This week we learned how to breathe new life into an aging Windows Mobile 6.x device, use filters in Photoshop, backup and move VirtualBox machines, use the BitDefender Rescue CD to clean an infected PC, and had fun setting up a pirates theme on our computers. Photo by _nash. Weekly Feature Do you love using the Faenza icon set on your Ubuntu system but feel that there are a few much needed icons missing (or you desire a different version of a particular icon)? Then you may want to take a look at the Faenza Variants icon pack. The icons are available in the following sizes: 16px, 22px, 32px, 48px and scalable sizes. Photo by Asian Angel. Faenza Variants Random Geek Links Another week with extra link goodness to help keep you on top of the news. Photo by Asian Angel. LastPass acquires Xmarks, premium service announced Xmarks announced that it has been acquired by LastPass, a cross-platform password management service. This also means that Xmarks is now in transition from a “free” to a “freemium” business model. WikiLeaks reappears on European Net domains WikiLeaks has re-emerged on a Swiss Internet domain followed by domains in Germany, Finland, and the Netherlands, sidestepping a move that had in effect taken the controversial site off the Internet. Iran: Yes, Stuxnet hurt our nuclear program The Stuxnet worm got some big play from Iranian President Mahmoud Ahmadinejad, who acknowledged that the malware dinged his nuclear program. More Windows Rogues than Just AV – Fake Defragmenter Check Disk Don’t think for a second that rogues are limited to scareware, because as so-called products such as “System Defragmenter”, “Scan Disk” “Check Disk” prove, they’re not. Internet Explorer’s Protected Mode can be bypassed Researchers from Verizon Business have now described a way of bypassing Protected Mode in IE 7 and 8 in order to gain access to user accounts. Can you really see who viewed your Facebook profile? Rogue application spreads virally Once again, a rogue application is spreading virally between Facebook users pretending to offer you a way of seeing who has viewed your profile. More holes in Palm’s WebOS Researchers Orlando Barrera and Daniel Herrera, who both work for security firm SecTheory, have discovered a gaping security hole in Palm’s WebOS smartphone operating system. Next-gen banking Trojans hit APAC With the proliferation of banking Trojans, Web and smartphone users of online banking services have to be on constant alert to avoid falling prey to fraud schemes, warned Etay Maor, project manager for RSA Fraud Action. AVG update cripples 64-bit computers A signature update automatically deployed by the AVG virus scanner Thursday has crippled numerous computers. Article includes link to forums to fix computers affected after a restart. Congress moves to outlaw ‘mystery charges’ for Web shoppers Legislation that makes it illegal for Web merchants and so-called post-transaction marketers to charge credit cards without the card owners’ say-so came closer to becoming law this week. Ballmer Set to “Look Into” Windows Home Server Drive Extender Fiasco Tuesday’s announcement from Microsoft regarding the removal of Drive Extender from Windows Home Server has sent shock waves across the web. Google tweaks search recipe to ding scam artists Google has changed its search algorithm to penalize sites deemed to provide an “extremely poor user experience” following a New York Times story on a merchant who justified abusive behavior towards customers as a search-engine optimization tactic. Geek Video of the Week Watch as our two friends debate back and forth about the early adoption of new technology through multiple time periods (Stone Age to the far future). Will our reluctant friend finally succumb to the temptation? Photo by CollegeHumor. Early Adopters Through History Random TinyHacker Links Fix Issues in Windows 7 Using Reliability Monitor Learn how to analyze Windows 7 errors and then fix them using the built-in reliability monitor. Learn About IE Tab Groups Tab groups is a useful feature in IE 8. Here’s a detailed guide to what it is all about. Google’s Book Helps You Learn About Browsers and Web A cool new online book by the Google Chrome team on browsers and the web. TrustPort Internet Security 2011 – Good Security from a Less Known Provider TrustPort is not exactly a well-known provider of security solutions. At least not in the consumer space. This review tests in detail their latest offering. How the World is Using Cell phones An infographic showing the shocking demographics of cell phone use. Super User Questions See the great answers to these questions from Super User. I am unable to access my C drive. It says it is unable to display current owner. List of Windows special directories/shortcuts like ‘%TEMP%’ Is using multiple passes for wiping a disk really necessary? How can I view two files side by side in Notepad++ Is there any tool that automatically puts screenshots to my Dropbox? How-To Geek Weekly Article Recap Look through our hottest articles from this past week at How-To Geek. How to Create a Software RAID Array in Windows 7 9 Alternatives for Windows Home Server’s Drive Extender Why Doesn’t Disk Cleanup Delete Everything from the Temp Folder? Ask the Readers: How Much Do You Customize Your Operating System? How to Upload Really Large Files to SkyDrive, Dropbox, or Email One Year Ago on How-To Geek Enjoy reading through these awesome articles from one year ago. How To Upgrade from Vista to Windows 7 Home Premium Edition How To Fix No Aero Transparency in Windows 7 Troubleshoot Startup Problems with Startup Repair Tool in Windows 7 & Vista Rename the Guest Account in Windows 7 for Enhanced Security Disable Error Reporting in XP, Vista, and Windows 7 The Geek Note That wraps things up here for this week. Regardless of the weather wherever you may be, we hope that you have an opportunity to get outside and have some fun! Remember to keep sending those great tips in to us at [email protected]. Photo by Tony the Misfit. Latest Features How-To Geek ETC The How-To Geek Guide to Learning Photoshop, Part 8: Filters Get the Complete Android Guide eBook for Only 99 Cents [Update: Expired] Improve Digital Photography by Calibrating Your Monitor The How-To Geek Guide to Learning Photoshop, Part 7: Design and Typography How to Choose What to Back Up on Your Linux Home Server How To Harmonize Your Dual-Boot Setup for Windows and Ubuntu Hang in There Scrat! – Ice Age Wallpaper How Do You Know When You’ve Passed Geek and Headed to Nerd? On The Tip – A Lamborghini Theme for Chrome and Iron What if Wile E. Coyote and the Road Runner were Human? [Video] Peaceful Winter Cabin Wallpaper Store Tabs for Later Viewing in Opera with Tab Vault

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  • Enterprise Library Logging / Exception handling and Postsharp

    - by subodhnpushpak
    One of my colleagues came-up with a unique situation where it was required to create log files based on the input file which is uploaded. For example if A.xml is uploaded, the corresponding log file should be A_log.txt. I am a strong believer that Logging / EH / caching are cross-cutting architecture aspects and should be least invasive to the business-logic written in enterprise application. I have been using Enterprise Library for logging / EH (i use to work with Avanade, so i have affection towards the library!! :D ). I have been also using excellent library called PostSharp for cross cutting aspect. Here i present a solution with and without PostSharp all in a unit test. Please see full source code at end of the this blog post. But first, we need to tweak the enterprise library so that the log files are created at runtime based on input given. Below is Custom trace listner which writes log into a given file extracted out of Logentry extendedProperties property. using Microsoft.Practices.EnterpriseLibrary.Common.Configuration; using Microsoft.Practices.EnterpriseLibrary.Logging.Configuration; using Microsoft.Practices.EnterpriseLibrary.Logging.TraceListeners; using Microsoft.Practices.EnterpriseLibrary.Logging; using System.IO; using System.Text; using System; using System.Diagnostics;   namespace Subodh.Framework.Logging { [ConfigurationElementType(typeof(CustomTraceListenerData))] public class LogToFileTraceListener : CustomTraceListener {   private static object syncRoot = new object();   public override void TraceData(TraceEventCache eventCache, string source, TraceEventType eventType, int id, object data) {   if ((data is LogEntry) & this.Formatter != null) { WriteOutToLog(this.Formatter.Format((LogEntry)data), (LogEntry)data); } else { WriteOutToLog(data.ToString(), (LogEntry)data); } }   public override void Write(string message) { Debug.Print(message.ToString()); }   public override void WriteLine(string message) { Debug.Print(message.ToString()); }   private void WriteOutToLog(string BodyText, LogEntry logentry) { try { //Get the filelocation from the extended properties if (logentry.ExtendedProperties.ContainsKey("filelocation")) { string fullPath = Path.GetFullPath(logentry.ExtendedProperties["filelocation"].ToString());   //Create the directory where the log file is written to if it does not exist. DirectoryInfo directoryInfo = new DirectoryInfo(Path.GetDirectoryName(fullPath));   if (directoryInfo.Exists == false) { directoryInfo.Create(); }   //Lock the file to prevent another process from using this file //as data is being written to it.   lock (syncRoot) { using (FileStream fs = new FileStream(fullPath, FileMode.Append, FileAccess.Write, FileShare.Write, 4096, true)) { using (StreamWriter sw = new StreamWriter(fs, Encoding.UTF8)) { Log(BodyText, sw); sw.Close(); } fs.Close(); } } } } catch (Exception ex) { throw new LoggingException(ex.Message, ex); } }   /// <summary> /// Write message to named file /// </summary> public static void Log(string logMessage, TextWriter w) { w.WriteLine("{0}", logMessage); } } }   The above can be “plugged into” the code using below configuration <loggingConfiguration name="Logging Application Block" tracingEnabled="true" defaultCategory="Trace" logWarningsWhenNoCategoriesMatch="true"> <listeners> <add listenerDataType="Microsoft.Practices.EnterpriseLibrary.Logging.Configuration.CustomTraceListenerData, Microsoft.Practices.EnterpriseLibrary.Logging, Version=4.1.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" traceOutputOptions="None" filter="All" type="Subodh.Framework.Logging.LogToFileTraceListener, Subodh.Framework.Logging, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null" name="Subodh Custom Trace Listener" initializeData="" formatter="Text Formatter" /> </listeners> Similarly we can use PostSharp to expose the above as cross cutting aspects as below using System; using System.Collections.Generic; using System.Linq; using System.Text; using System.Reflection; using PostSharp.Laos; using System.Diagnostics; using GC.FrameworkServices.ExceptionHandler; using Subodh.Framework.Logging;   namespace Subodh.Framework.ExceptionHandling { [Serializable] public sealed class LogExceptionAttribute : OnExceptionAspect { private string prefix; private MethodFormatStrings formatStrings;   // This field is not serialized. It is used only at compile time. [NonSerialized] private readonly Type exceptionType; private string fileName;   /// <summary> /// Declares a <see cref="XTraceExceptionAttribute"/> custom attribute /// that logs every exception flowing out of the methods to which /// the custom attribute is applied. /// </summary> public LogExceptionAttribute() { }   /// <summary> /// Declares a <see cref="XTraceExceptionAttribute"/> custom attribute /// that logs every exception derived from a given <see cref="Type"/> /// flowing out of the methods to which /// the custom attribute is applied. /// </summary> /// <param name="exceptionType"></param> public LogExceptionAttribute( Type exceptionType ) { this.exceptionType = exceptionType; }   public LogExceptionAttribute(Type exceptionType, string fileName) { this.exceptionType = exceptionType; this.fileName = fileName; }   /// <summary> /// Gets or sets the prefix string, printed before every trace message. /// </summary> /// <value> /// For instance <c>[Exception]</c>. /// </value> public string Prefix { get { return this.prefix; } set { this.prefix = value; } }   /// <summary> /// Initializes the current object. Called at compile time by PostSharp. /// </summary> /// <param name="method">Method to which the current instance is /// associated.</param> public override void CompileTimeInitialize( MethodBase method ) { // We just initialize our fields. They will be serialized at compile-time // and deserialized at runtime. this.formatStrings = Formatter.GetMethodFormatStrings( method ); this.prefix = Formatter.NormalizePrefix( this.prefix ); }   public override Type GetExceptionType( MethodBase method ) { return this.exceptionType; }   /// <summary> /// Method executed when an exception occurs in the methods to which the current /// custom attribute has been applied. We just write a record to the tracing /// subsystem. /// </summary> /// <param name="context">Event arguments specifying which method /// is being called and with which parameters.</param> public override void OnException( MethodExecutionEventArgs context ) { string message = String.Format("{0}Exception {1} {{{2}}} in {{{3}}}. \r\n\r\nStack Trace {4}", this.prefix, context.Exception.GetType().Name, context.Exception.Message, this.formatStrings.Format(context.Instance, context.Method, context.GetReadOnlyArgumentArray()), context.Exception.StackTrace); if(!string.IsNullOrEmpty(fileName)) { ApplicationLogger.LogException(message, fileName); } else { ApplicationLogger.LogException(message, Source.UtilityService); } } } } To use the above below is the unit test [TestMethod] [ExpectedException(typeof(NotImplementedException))] public void TestMethod1() { MethodThrowingExceptionForLog(); try { MethodThrowingExceptionForLogWithPostSharp(); } catch (NotImplementedException ex) { throw ex; } }   private void MethodThrowingExceptionForLog() { try { throw new NotImplementedException(); } catch (NotImplementedException ex) { // create file and then write log ApplicationLogger.TraceMessage("this is a trace message which will be logged in Test1MyFile", @"D:\EL\Test1Myfile.txt"); ApplicationLogger.TraceMessage("this is a trace message which will be logged in YetAnotherTest1Myfile", @"D:\EL\YetAnotherTest1Myfile.txt"); } }   // Automatically log details using attributes // Log exception using attributes .... A La WCF [FaultContract(typeof(FaultMessage))] style] [Log(@"D:\EL\Test1MyfileLogPostsharp.txt")] [LogException(typeof(NotImplementedException), @"D:\EL\Test1MyfileExceptionPostsharp.txt")] private void MethodThrowingExceptionForLogWithPostSharp() { throw new NotImplementedException(); } The good thing about the approach is that all the logging and EH is done at centralized location controlled by PostSharp. Of Course, if some other library has to be used instead of EL, it can easily be plugged in. Also, the coder ARE ONLY involved in writing business code in methods, which makes code cleaner. Here is the full source code. The third party assemblies provided are from EL and PostSharp and i presume you will find these useful. Do let me know your thoughts / ideas on the same. Technorati Tags: PostSharp,Enterprize library,C#,Logging,Exception handling

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  • I Hereby Resolve… (T-SQL Tuesday #14)

    - by smisner
    It’s time for another T-SQL Tuesday, hosted this month by Jen McCown (blog|twitter), on the topic of resolutions. Specifically, “what techie resolutions have you been pondering, and why?” I like that word – pondering – because I ponder a lot. And while there are many things that I do already because of my job, there are many more things that I ponder about doing…if only I had the time. Then I ponder about making time, but then it’s back to work! In 2010, I was moderately more successful in making time for things that I ponder about than I had been in years past, and I hope to continue that trend in 2011. If Jen hadn’t settled on this topic, I could keep my ponderings to myself and no one would ever know the outcome, but she’s egged me on (and everyone else that chooses to participate)! So here goes… For me, having resolve to do something means that I wouldn’t be doing that something as part of my ordinary routine. It takes extra effort to make time for it. It’s not something that I do once and check off a list, but something that I need to commit to over a period of time. So with that in mind, I hereby resolve… To Learn Something New… One of the things I love about my job is that I get to do a lot of things outside of my ordinary routine. It’s a veritable smorgasbord of opportunity! So what more could I possibly add to that list of things to do? Well, the more I learn, the more I realize I have so much more to learn. It would be much easier to remain in ignorant bliss, but I was born to learn. Constantly. (And apparently to teach, too– my father will tell you that as a small child, I had the neighborhood kids gathered together to play school – in the summer. I’m sure they loved that – but they did it!) These are some of things that I want to dedicate some time to learning this year: Spatial data. I have a good understanding of how maps in Reporting Services works, and I can cobble together a simple T-SQL spatial query, but I know I’m only scratching the surface here. Rob Farley (blog|twitter) posted interesting examples of combining maps and PivotViewer, and I think there’s so many more creative possibilities. I’ve always felt that pictures (including charts and maps) really help people get their minds wrapped around data better, and because a lot of data has a geographic aspect to it, I believe developing some expertise here will be beneficial to my work. PivotViewer. Not only is PivotViewer combined with maps a useful way to visualize data, but it’s an interesting way to work with data. If you haven’t seen it yet, check out this interactive demonstration using Netflx OData feed. According to Rob Farley, learning how to work with PivotViewer isn’t trivial. Just the type of challenge I like! Security. You’ve heard of the accidental DBA? Well, I am the accidental security person – is there a word for that role? My eyes used to glaze over when having to study about security, or  when reading anything about it. Then I had a problem long ago that no one could figure out – not even the vendor’s tech support – until I rolled up my sleeves and painstakingly worked through the myriad of potential problems to resolve a very thorny security issue. I learned a lot in the process, and have been able to share what I’ve learned with a lot of people. But I’m not convinced their eyes weren’t glazing over, too. I don’t take it personally – it’s just a very dry topic! So in addition to deepening my understanding about security, I want to find a way to make the subject as it relates to SQL Server and business intelligence more accessible and less boring. Well, there’s actually a lot more that I could put on this list, and a lot more things I have plans to do this coming year, but I run the risk of overcommitting myself. And then I wouldn’t have time… To Have Fun! My name is Stacia and I’m a workaholic. When I love what I do, it’s difficult to separate out the work time from the fun time. But there are some things that I’ve been meaning to do that aren’t related to business intelligence for which I really need to develop some resolve. And they are techie resolutions, too, in a roundabout sort of way! Photography. When my husband and I went on an extended camping trip in 2009 to Yellowstone and the Grand Tetons, I had a nice little digital camera that took decent pictures. But then I saw the gorgeous cameras that other tourists were toting around and decided I needed one too. So I bought a Nikon D90 and have started to learn to use it, but I’m definitely still in the beginning stages. I traveled so much in 2010 and worked on two book projects that I didn’t have a lot of free time to devote to it. I was very inspired by Kimberly Tripp’s (blog|twitter) and Paul Randal’s (blog|twitter) photo-adventure in Alaska, though, and plan to spend some dedicated time with my camera this year. (And hopefully before I move to Alaska – nothing set in stone yet, but we hope to move to a remote location – with Internet access – later this year!) Astronomy. I have this cool telescope, but it suffers the same fate as my camera. I have been gone too much and busy with other things that I haven’t had time to work with it. I’ll figure out how it works, and then so much time passes by that I forget how to use it. I have this crazy idea that I can actually put the camera and the telescope together for astrophotography, but I think I need to start simple by learning how to use each component individually. As long as I’m living in Las Vegas, I know I’ll have clear skies for nighttime viewing, but when we move to Alaska, we’ll be living in a rain forest. I have no idea what my opportunities will be like there – except I know that when the sky is clear, it will be far more amazing than anything I can see in Vegas – even out in the desert - because I’ll be so far away from city light pollution. I’ve been contemplating putting together a blog on these topics as I learn. As many of my fellow bloggers in the SQL Server community know, sometimes the best way to learn something is to sit down and write about it. I’m just stumped by coming up with a clever name for the new blog, which I was thinking about inaugurating with my move to Alaska. Except that I don’t know when that will be exactly, so we’ll just have to wait and see which comes first!

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  • WWDC and Tech Ed: A Tale of Two DevCons

    - by andrewbrust
    Next week marks the first full week of June.  Summer will feel in full swing and it will be a pretty big season for technology.  In seeming acknowledgement of that very fact, both Apple and Microsoft will be holding large developers conferences starting Monday.  Apple will hold its annual Worldwide Developers Conference (WWDC) in lovely San Francisco and Microsoft will hold its Tech Ed conference in muggy, oil-laden yet soulful New Orleans.  A brief survey of each show reveals much about the differences in each company’s offerings, strategy, and approach to customers and partners. In the interest of full disclosure, I must explain that I will be speaking at Microsoft’s Tech Ed show, and have done so, on and off, since 2003.  I have never been to an Apple conference and, as readers of this blog may know, I acquired my first ever Apple product 2 months ago when I bought an iPad on the day of that product’s launch.  I think I have keen insights into Microsoft’s conference.  My ability to comment on Apple’s event ranges somewhere between backseat driver and naive observer.  Just so you know. Although both shows cater to their respective company’s developers, there are a number of differences in the events’ purposes and content approaches.  First off, let’s consider each show as a news and PR vehicle.  WWDC will feature Steve Jobs’ keynote address and most likely will be where Apple officially reveals details of its 4th-generation iPhone. Jobs will likely also provide deep background information on the corresponding iPhone OS release.  These presumed announcements will make the show a magnet for the tech press and tech blogger elite.  Apple’s customers will be interested too, especially since the iPhone OS release will likely be made available to owners of existing iPhone, iPod Touch and iPad devices. Tech Ed, on the other hand, may not be especially newsworthy at all.  The keynote address will be given by Bob Muglia, who is President of the company’s Server and Tools Division, and he’ll likely be reviewing things more than previewing them. That’s because the company has, in the last 6-8 months, already released new versions of a majority of its products, including Windows, Office, SharePoint, SQL Server, Exchange, its Azure cloud platform, its .NET software development layer, its Silverlight Rich Internet Application (RIA) technology and its Visual Studio developer suite.  Redmond’s product pipeline has functioned more like a firehose of late, and the company has a ton of work to do to get developers up to speed on everything that’s new. I know I keep saying “developers,” but in Tech Ed’s case, that’s not really accurate.  In North America, Tech Ed caters to both developers and IT pros (i.e. technologists who work with physical IT infrastructure, as well as security and administration of the server software that runs on it).  This pairing has, since its inception, struck some as anomalous and others, including many exhibitors, as very smart. Certainly, it means Tech Ed ends up being a confab for virtually all professionals in Microsoft’s ecosystem.  And this year, Microsoft’s Business Intelligence (BI) conference will be co-located with Tech Ed, further enhancing that fusion effect. Clearly then, Microsoft’s show will focus on education, as its name assures us.  Apple’s will serve as both a press event and an opportunity to get its own App Store developer channel synced up with its newest technology advances.  For example, we already know that iPhone OS 4.0 will provide for a limited multitasking capability; that will only work well if people know how to code to it in a capable way.  Apple also told us its iAd advertising platform will be part of the new OS, and Steve Jobs insists that’s to provide a revenue opportunity for developers.  This too, then, needs to be explicated and soaked up buy the faithful. A look at each show’s breakout session lineup provides some interesting takeaways.  WWDC will have very few Mac-specific sessions on offer, and virtually no sessions that at are IT- or “Enterprise-“ related.  It’s all about the phone, music players and tablets.  However, WWDC will have plenty of low-level, hardcore tech coverage of such things as Advanced Memory Analysis and Creating Secure Applications, as well as lots of rich media-related content like Core Animation and Game Design and Development.  Beyond Apple’s proprietary platform, WWDC will also feature an array of sessions on HTML 5 and other Web standards.  In all, WWDC offers over 100 technical sessions and hands-on labs. What about Tech Ed’s editorial content?  Like the target audience, it really runs the gamut.  The show has 21 tracks (versus WWDC’s 5) and more than 745 “learning opportunities” which include breakout sessions, demo stations, hands-on labs and BIrds of a Feather discussion sessions.  Topics range from Architecture talks like Patterns of Parallel Programming to cloud computing talks like Building High Capacity Compute Applications with Windows Azure to IT-focused topics like Virtualization of Microsoft SharePoint 2010 Farm Architecture.  I also count 19 sessions on Windows Phone 7.  Unfortunately, with regard to Web standards and HTML 5, only a few sessions are offered, all of them specific to Internet Explorer. All-in-all, Apple’s show looks more exciting and “sexier” than Tech Ed. Microsoft’s show seems a lot more enterprise-focused than WWDC. This is, of course, well in sync with each company’s approach and products.  Microsoft’s content is much wider ranging and bests WWDC in sheer volume of sessions and labs.  I suppose some might argue that less is more; others that Apple’s consumer-focused offerings simply don’t provide for the same depth of coverage to a business audience.  Microsoft has a serious focus on the cloud and  a paucity of coverage on client-side Web standards; Apple has virtually no cloud offering at all.  Again, this reflects each tech titan’s go-to-market strategy. My own take is that employees of each company should attend the other’s event.  The amount of mutual exclusivity in content may make sense in terms of corporate philosophy, but the reality is that each company could stand to diversify into the other’s territory, at least somewhat. My own talk at Tech Ed will focus on competitive analysis around Microsoft’s BI products.  Apple does not today figure into that analysis. Maybe one day it will.

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  • So, how is the Oracle HCM Cloud User Experience? In a word, smokin’!

    - by Edith Mireles-Oracle
    By Misha Vaughan, Oracle Applications User Experience Oracle unveiled its game-changing cloud user experience strategy at Oracle OpenWorld 2013 (remember that?) with a new simplified user interface (UI) paradigm.  The Oracle HCM cloud user experience is about light-weight interaction, tailored to the task you are trying to accomplish, on the device you are comfortable working with. A key theme for the Oracle user experience is being able to move from smartphone to tablet to desktop, with all of your data in the cloud. The Oracle HCM Cloud user experience provides designs for better productivity, no matter when and how your employees need to work. Release 8  Oracle recently demonstrated how fast it is moving development forward for our cloud applications, with the availability of release 8.  In release 8, users will see expanded simplicity in the HCM cloud user experience, such as filling out a time card and succession planning. Oracle has also expanded its mobile capabilities with task flows for payslips, managing absences, and advanced analytics. In addition, users will see expanded extensibility with the new structures editor for simplified pages, and the with the user interface text editor, which allows you to update language throughout the UI from one place. If you don’t like calling people who work for you “employees,” you can use this tool to create a term that is suited to your business.  Take a look yourself at what’s available now. What are people saying?Debra Lilley (@debralilley), an Oracle ACE Director who has a long history with Oracle Applications, recently gave her perspective on release 8: “Having had the privilege of seeing a preview of release 8, I am again impressed with the enhancements around simplified UI. Even more so, at a user group event in London this week, an existing Cloud HCM customer speaking publically about his implementation said he was very excited about release 8 as the absence functionality was so superior and simple to use.”  In an interview with Lilley for a blog post by Dennis Howlett  (@dahowlett), we probably couldn’t have asked for a more even-handed look at the Oracle Applications Cloud and the impact of user experience. Take the time to watch all three videos and get the full picture.  In closing, Howlett’s said: “There is always the caveat that getting from the past to Fusion [from the editor: Fusion is now called the Oracle Applications Cloud] is not quite as simple as may be painted, but the outcomes are much better than anticipated in large measure because the user experience is so much better than what went before.” Herman Slange, Technical Manager with Oracle Applications partner Profource, agrees with that comment. “We use on-premise Financials & HCM for internal use. Having a simple user interface that works on a desktop as well as a tablet for (very) non-technical users is a big relief. Coming from E-Business Suite, there is less training (none) required to access HCM content.  From a technical point of view, having the abilities to tailor the simplified UI very easy makes it very efficient for us to adjust to specific customer needs.  When we have a conversation about simplified UI, we just hand over a tablet and ask the customer to just use it. No training and no explanation required.” Finally, in a story by Computer Weekly  about Oracle customer BG Group, a natural gas exploration and production company based in the UK and with a presence in 20 countries, the author states: “The new HR platform has proved to be easier and more intuitive for HR staff to use than the previous SAP-based technology.” What’s Next for Oracle’s Applications Cloud User Experiences? This is the question that Steve Miranda, Oracle Executive Vice President, Applications Development, asks the Applications User Experience team, and we’ve been hard at work for some time now on “what’s next.”  I can’t say too much about it, but I can tell you that we’ve started talking to customers and partners, under non-disclosure agreements, about user experience concepts that we are working on in order to get their feedback. We recently had a chance to talk about possibilities for the Oracle HCM Cloud user experience at an Oracle HCM Southern California Customer Success Summit. This was a fantastic event, hosted by Shane Bliss and Vance Morossi of the Oracle Client Success Team. We got to use the uber-slick facilities of Allergan, our hosts (of Botox fame), headquartered in Irvine, Calif., with a presence in more than 100 countries. Photo by Misha Vaughan, Oracle Applications User Experience Vance Morossi, left, and Shane Bliss, of the Oracle Client Success Team, at an Oracle HCM Southern California Customer Success Summit.  We were treated to a few really excellent talks around human resources (HR). Alice White, VP Human Resources, discussed Allergan's process for global talent acquisition -- how Allergan has designed and deployed a global process, and global tools, along with Oracle and Cognizant, and are now at the end of a global implementation. She shared a couple of insights about the journey for Allergan: “One of the major areas for improvement was on role clarification within the company.” She said the company is “empowering managers and deputizing them as recruiters. Now it is a global process that is nimble and efficient."  Deepak Rammohan, VP Product Management, HCM Cloud, Oracle, also took the stage to talk about pioneering modern HR. He reflected modern HR problems of getting the right data about the workforce, the importance of getting the right talent as a key strategic initiative, and other workforce insights. "How do we design systems to deal with all of this?” he asked. “Make sure the systems are talent-centric. The next piece is collaborative, engaging, and mobile. A lot of this is influenced by what users see today. The last thing is around insight; insight at the point of decision-making." Rammohan showed off some killer HCM Cloud talent demos focused on simplicity and mobility that his team has been cooking up, and closed with a great line about the nature of modern recruiting: "Recruiting is a team sport." Deepak Rammohan, left, and Jake Kuramoto, both of Oracle, debate the merits of a Google Glass concept demo for recruiters on-the-go. Later, in an expo-style format, the Apps UX team showed several concepts for next-generation HCM Cloud user experiences, including demos shown by Jake Kuramoto (@jkuramoto) of The AppsLab, and Aylin Uysal (@aylinuysal), Director, HCM Cloud user experience. We even hauled out our eye-tracker, a research tool used to show where the eye is looking at a particular screen, thanks to teammate Michael LaDuke. Dionne Healy, HCM Client Executive, and Aylin Uysal, Director, HCM Cloud user experiences, Oracle, take a look at new HCM Cloud UX concepts. We closed the day with Jeremy Ashley (@jrwashley), VP, Applications User Experience, who brought it all back together by talking about the big picture for applications cloud user experiences. He covered the trends we are paying attention to now, what users will be expecting of their modern enterprise apps, and what Oracle’s design strategy is around these ideas.   We closed with an excellent reception hosted by ADP Payroll services at Bistango. Want to read more?Want to see where our cloud user experience is going next? Read more on the UsableApps web site about our latest design initiative: “Glance, Scan, Commit.” Or catch up on the back story by looking over our Applications Cloud user experience content on the UsableApps web site.  You can also find out where we’ll be next at the Events page on UsableApps.

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  • SQL SERVER – Shrinking Database is Bad – Increases Fragmentation – Reduces Performance

    - by pinaldave
    Earlier, I had written two articles related to Shrinking Database. I wrote about why Shrinking Database is not good. SQL SERVER – SHRINKDATABASE For Every Database in the SQL Server SQL SERVER – What the Business Says Is Not What the Business Wants I received many comments on Why Database Shrinking is bad. Today we will go over a very interesting example that I have created for the same. Here are the quick steps of the example. Create a test database Create two tables and populate with data Check the size of both the tables Size of database is very low Check the Fragmentation of one table Fragmentation will be very low Truncate another table Check the size of the table Check the fragmentation of the one table Fragmentation will be very low SHRINK Database Check the size of the table Check the fragmentation of the one table Fragmentation will be very HIGH REBUILD index on one table Check the size of the table Size of database is very HIGH Check the fragmentation of the one table Fragmentation will be very low Here is the script for the same. USE MASTER GO CREATE DATABASE ShrinkIsBed GO USE ShrinkIsBed GO -- Name of the Database and Size SELECT name, (size*8) Size_KB FROM sys.database_files GO -- Create FirstTable CREATE TABLE FirstTable (ID INT, FirstName VARCHAR(100), LastName VARCHAR(100), City VARCHAR(100)) GO -- Create Clustered Index on ID CREATE CLUSTERED INDEX [IX_FirstTable_ID] ON FirstTable ( [ID] ASC ) ON [PRIMARY] GO -- Create SecondTable CREATE TABLE SecondTable (ID INT, FirstName VARCHAR(100), LastName VARCHAR(100), City VARCHAR(100)) GO -- Create Clustered Index on ID CREATE CLUSTERED INDEX [IX_SecondTable_ID] ON SecondTable ( [ID] ASC ) ON [PRIMARY] GO -- Insert One Hundred Thousand Records INSERT INTO FirstTable (ID,FirstName,LastName,City) SELECT TOP 100000 ROW_NUMBER() OVER (ORDER BY a.name) RowID, 'Bob', CASE WHEN ROW_NUMBER() OVER (ORDER BY a.name)%2 = 1 THEN 'Smith' ELSE 'Brown' END, CASE WHEN ROW_NUMBER() OVER (ORDER BY a.name)%10 = 1 THEN 'New York' WHEN ROW_NUMBER() OVER (ORDER BY a.name)%10 = 5 THEN 'San Marino' WHEN ROW_NUMBER() OVER (ORDER BY a.name)%10 = 3 THEN 'Los Angeles' ELSE 'Houston' END FROM sys.all_objects a CROSS JOIN sys.all_objects b GO -- Name of the Database and Size SELECT name, (size*8) Size_KB FROM sys.database_files GO -- Insert One Hundred Thousand Records INSERT INTO SecondTable (ID,FirstName,LastName,City) SELECT TOP 100000 ROW_NUMBER() OVER (ORDER BY a.name) RowID, 'Bob', CASE WHEN ROW_NUMBER() OVER (ORDER BY a.name)%2 = 1 THEN 'Smith' ELSE 'Brown' END, CASE WHEN ROW_NUMBER() OVER (ORDER BY a.name)%10 = 1 THEN 'New York' WHEN ROW_NUMBER() OVER (ORDER BY a.name)%10 = 5 THEN 'San Marino' WHEN ROW_NUMBER() OVER (ORDER BY a.name)%10 = 3 THEN 'Los Angeles' ELSE 'Houston' END FROM sys.all_objects a CROSS JOIN sys.all_objects b GO -- Name of the Database and Size SELECT name, (size*8) Size_KB FROM sys.database_files GO -- Check Fragmentations in the database SELECT avg_fragmentation_in_percent, fragment_count FROM sys.dm_db_index_physical_stats (DB_ID(), OBJECT_ID('SecondTable'), NULL, NULL, 'LIMITED') GO Let us check the table size and fragmentation. Now let us TRUNCATE the table and check the size and Fragmentation. USE MASTER GO CREATE DATABASE ShrinkIsBed GO USE ShrinkIsBed GO -- Name of the Database and Size SELECT name, (size*8) Size_KB FROM sys.database_files GO -- Create FirstTable CREATE TABLE FirstTable (ID INT, FirstName VARCHAR(100), LastName VARCHAR(100), City VARCHAR(100)) GO -- Create Clustered Index on ID CREATE CLUSTERED INDEX [IX_FirstTable_ID] ON FirstTable ( [ID] ASC ) ON [PRIMARY] GO -- Create SecondTable CREATE TABLE SecondTable (ID INT, FirstName VARCHAR(100), LastName VARCHAR(100), City VARCHAR(100)) GO -- Create Clustered Index on ID CREATE CLUSTERED INDEX [IX_SecondTable_ID] ON SecondTable ( [ID] ASC ) ON [PRIMARY] GO -- Insert One Hundred Thousand Records INSERT INTO FirstTable (ID,FirstName,LastName,City) SELECT TOP 100000 ROW_NUMBER() OVER (ORDER BY a.name) RowID, 'Bob', CASE WHEN ROW_NUMBER() OVER (ORDER BY a.name)%2 = 1 THEN 'Smith' ELSE 'Brown' END, CASE WHEN ROW_NUMBER() OVER (ORDER BY a.name)%10 = 1 THEN 'New York' WHEN ROW_NUMBER() OVER (ORDER BY a.name)%10 = 5 THEN 'San Marino' WHEN ROW_NUMBER() OVER (ORDER BY a.name)%10 = 3 THEN 'Los Angeles' ELSE 'Houston' END FROM sys.all_objects a CROSS JOIN sys.all_objects b GO -- Name of the Database and Size SELECT name, (size*8) Size_KB FROM sys.database_files GO -- Insert One Hundred Thousand Records INSERT INTO SecondTable (ID,FirstName,LastName,City) SELECT TOP 100000 ROW_NUMBER() OVER (ORDER BY a.name) RowID, 'Bob', CASE WHEN ROW_NUMBER() OVER (ORDER BY a.name)%2 = 1 THEN 'Smith' ELSE 'Brown' END, CASE WHEN ROW_NUMBER() OVER (ORDER BY a.name)%10 = 1 THEN 'New York' WHEN ROW_NUMBER() OVER (ORDER BY a.name)%10 = 5 THEN 'San Marino' WHEN ROW_NUMBER() OVER (ORDER BY a.name)%10 = 3 THEN 'Los Angeles' ELSE 'Houston' END FROM sys.all_objects a CROSS JOIN sys.all_objects b GO -- Name of the Database and Size SELECT name, (size*8) Size_KB FROM sys.database_files GO -- Check Fragmentations in the database SELECT avg_fragmentation_in_percent, fragment_count FROM sys.dm_db_index_physical_stats (DB_ID(), OBJECT_ID('SecondTable'), NULL, NULL, 'LIMITED') GO You can clearly see that after TRUNCATE, the size of the database is not reduced and it is still the same as before TRUNCATE operation. After the Shrinking database operation, we were able to reduce the size of the database. If you notice the fragmentation, it is considerably high. The major problem with the Shrink operation is that it increases fragmentation of the database to very high value. Higher fragmentation reduces the performance of the database as reading from that particular table becomes very expensive. One of the ways to reduce the fragmentation is to rebuild index on the database. Let us rebuild the index and observe fragmentation and database size. -- Rebuild Index on FirstTable ALTER INDEX IX_SecondTable_ID ON SecondTable REBUILD GO -- Name of the Database and Size SELECT name, (size*8) Size_KB FROM sys.database_files GO -- Check Fragmentations in the database SELECT avg_fragmentation_in_percent, fragment_count FROM sys.dm_db_index_physical_stats (DB_ID(), OBJECT_ID('SecondTable'), NULL, NULL, 'LIMITED') GO You can notice that after rebuilding, Fragmentation reduces to a very low value (almost same to original value); however the database size increases way higher than the original. Before rebuilding, the size of the database was 5 MB, and after rebuilding, it is around 20 MB. Regular rebuilding the index is rebuild in the same user database where the index is placed. This usually increases the size of the database. Look at irony of the Shrinking database. One person shrinks the database to gain space (thinking it will help performance), which leads to increase in fragmentation (reducing performance). To reduce the fragmentation, one rebuilds index, which leads to size of the database to increase way more than the original size of the database (before shrinking). Well, by Shrinking, one did not gain what he was looking for usually. Rebuild indexing is not the best suggestion as that will create database grow again. I have always remembered the excellent post from Paul Randal regarding Shrinking the database is bad. I suggest every one to read that for accuracy and interesting conversation. Let us run following script where we Shrink the database and REORGANIZE. -- Name of the Database and Size SELECT name, (size*8) Size_KB FROM sys.database_files GO -- Check Fragmentations in the database SELECT avg_fragmentation_in_percent, fragment_count FROM sys.dm_db_index_physical_stats (DB_ID(), OBJECT_ID('SecondTable'), NULL, NULL, 'LIMITED') GO -- Shrink the Database DBCC SHRINKDATABASE (ShrinkIsBed); GO -- Name of the Database and Size SELECT name, (size*8) Size_KB FROM sys.database_files GO -- Check Fragmentations in the database SELECT avg_fragmentation_in_percent, fragment_count FROM sys.dm_db_index_physical_stats (DB_ID(), OBJECT_ID('SecondTable'), NULL, NULL, 'LIMITED') GO -- Rebuild Index on FirstTable ALTER INDEX IX_SecondTable_ID ON SecondTable REORGANIZE GO -- Name of the Database and Size SELECT name, (size*8) Size_KB FROM sys.database_files GO -- Check Fragmentations in the database SELECT avg_fragmentation_in_percent, fragment_count FROM sys.dm_db_index_physical_stats (DB_ID(), OBJECT_ID('SecondTable'), NULL, NULL, 'LIMITED') GO You can see that REORGANIZE does not increase the size of the database or remove the fragmentation. Again, I no way suggest that REORGANIZE is the solution over here. This is purely observation using demo. Read the blog post of Paul Randal. Following script will clean up the database -- Clean up USE MASTER GO ALTER DATABASE ShrinkIsBed SET SINGLE_USER WITH ROLLBACK IMMEDIATE GO DROP DATABASE ShrinkIsBed GO There are few valid cases of the Shrinking database as well, but that is not covered in this blog post. We will cover that area some other time in future. Additionally, one can rebuild index in the tempdb as well, and we will also talk about the same in future. Brent has written a good summary blog post as well. Are you Shrinking your database? Well, when are you going to stop Shrinking it? Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Index, SQL Performance, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, SQLServer, T SQL, Technology

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  • Invitación a evento de Oracle sobre Transformación del CPD

    - by Eloy M. Rodríguez
    Ahora que se acaba el año y se van dejando atrás los últimos empujones a los temas que hay que cerrar, es un buen momento para hacer un pequeño alto en el camino y asistir a este evento que organiza Oracle y reflexionar sobre los enfoques innovadores que se plantean ya que la actual situación reclama actuaciones diferentes y, a veces, el árbol tapa al bosque. Adjunto la invitación oficial, con la agenda y acceso al registro automático.. Oracle Transformación del Centro de Datos: Acelerando la adopción eficaz de la Cloud Transformación del Centro de Datos: Acelerando la adopción eficaz de la Cloud Únase a nosotros en el evento Transformación del Centro de Datos y descubra cómo implementar un centro de datos que esté diseñado para promover la innovación, ofreciendo un mayor rendimiento y fiabilidad, simplificando la gestión y reduciendo significativamente los costes. Venga a conocer los últimas novedades tecnológicas aplicables a su negocio que Oracle acaba de anunciar en Oracle Open World, su conferencia mundial por excelencia, como el Supercluster, el nuevo procesador T4 y las soluciones de Storage Pillar. Sólo Oracle diseña hardware y software, para que estos trabajen conjuntamente desde las aplicaciones al disco, lo que permite reducir la complejidad, impulsar la productividad en toda la empresa y acelerar la innovación empresarial. Únase a nosotros para descubrir cómo transformar su centro de datos para maximizar la eficacia y restablecer IT como una ventaja competitiva del negocio de su empresa. Comparta ideas y experiencias con los mejores expertos y ejecutivos y descubra como: Acelerar la transformación del centro de datos a través de la tecnología que proporciona un rendimiento espectacular y una mayor eficiencia Reducir costes, acelerar y simplificar el despliegue y la consolidación de bases de datos y aplicaciones Optimizar el rendimiento a través de la utilización de los productos Oracle con la tecnología de virtualización incorporada sin coste adicional Minimizar el riesgo durante los despliegues de cloud empresarial con el apoyo de los productos líderes del mercado en materia de seguridad Aumentar la productividad y responder rápidamente a los cambios del mercado con las soluciones optimizadas de Oracle Transforme su centro de datos para optimizar el rendimiento, incrementar la agilidad de su negocio y maximizar sus inversiones en IT. No deje pasar esta oportunidad e inscríbase hoy mismo a este evento que tendrá lugar el próximo 14 de diciembre en Madrid. Inscríbase hoy mismo Para más información, contacte con [email protected] Inscríbase ahora 14 de diciembre de 2011 09:00 - 16:00 CÍRCULO DE BELLAS ARTES DE MADRID C/ Alcalá, 42 28014 MadridEntrada por c/ Marqués de Casa Riera Programa 09:00 Registro 09:30 Bienvenida e IntroducciónJoão Taron, Vice-President & Hardware Leader, Oracle Iberia 09:45 Estrategia OracleGerhard Schlabschi, Business Development Director, Oracle Systems EMEA 10:20 Como transformar su centro de datos eficazmente Manuel Vidal, Director Systems Presales, Oracle Iberia 10:45 Caso de Éxito 11:15 Café 11:45 Consolidacion en Private Cloud Rendimiento extremo con Oracle Exalogic Elastic Cloud & Exadata Lisa Martinez,Business Development Manager, Oracle  Aceleración de las aplicaciones empresariales con SPARC SuperClusters y servidores empresariales T4                                     Carlos Soler Ibanez, Principal Sales Consultant, Oracle 13:15 Almuerzo 14:15 Optimización del Centro de Datos Cómo maximizar el potencial de su infrastructura con sistemas virtualizados de Oracle Javier Cerrada, Senior Sales Consultant, Oracle Optimización de los recursos de almacenamiento con Data Tiering Miguel Angel Borrega, Storage Architect, Oracle 15:00 Gestión del Centro de Datos Oracle Solaris 11                                                                             Javier Cerrada, Senior Sales Consultant, Oracle Enterprise Manager 12c                                                                     Jesus Robles, Master Principal Sales Consultant, Oracle 15:45 Preguntas & respuestas 16:00 Conversaciones con sus interlocutores de Oracle & sorteo de iPAD If you are an employee or official of a government organization, please click here for important ethics information regarding this event. Copyright © 2011, Oracle and/or its affiliates. All rights reserved. Contacte con nosotros | Notas Legales y | Política de Privacidad

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  • Life Technologies: Making Life Easier to Manage

    - by Michael Snow
    12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} When we’re thinking about customer engagement, we’re acutely aware of all the forces at play competing for our customer’s attention. Solutions that make life easier for our customers draw attention to themselves. We tend to engage more when there is a distinct benefit and we can take a deep breath and accept that there is hope in the world and everything isn’t designed to frustrate us and make our lives miserable. (sigh…) When products are designed to automate processes that were consuming hours of our time with no relief in sight, they deserve to be recognized. One of our recent Oracle Fusion Middleware Innovation Award Winners in the WebCenter category, Life Technologies, has recently posted a video promoting their “award winning” solution. The Oracle Innovation Awards are part of the overall Oracle Excellence awards given to customers for innovation with Oracle products. More info here. Their award nomination included this description: Life Technologies delivered the My Life Service Portal as part of a larger Digital Hub strategy. This Portal is the first of its kind in the biotechnology service providing industry. The Portal provides access to Life Technologies cloud based service monitoring system where all customer deployed instruments can be remotely monitored and proactively repaired. The portal provides alerts from these cloud based monitoring services directly to the customer and to Life Technologies Field Engineers. The Portal provides insight into the instruments and services customers purchased for the purpose of analyzing and anticipating future customer needs and creating targeted sales and service programs. This portal not only provides benefits for Life Technologies internal sales and service teams but provides customers a central place to track all pertinent instrument information including: instrument service history instrument status and previous activities instrument performance analytics planned service visits warranty/contract information discussion forums social networks for lab management and collaboration alerts and notifications on all of the above team scheduling for instrument usage promote optional reagents required to keep instruments performing From their website The Life Technologies Instruments & Services Portal Helps You Save Time and Gain Peace of Mind Introducing the new, award-winning, free online tool that enables easier management of your instrument use and care, faster response to requests for service or service quotes, and instant sharing of key instrument and service information with your colleagues. Now – this unto itself is obviously beneficial for their customers who were previously burdened with having to do all of these tasks separately, manually and inconsistently by nature. Now – all in one place and free to their customers – a portal that ties it all together. They now have built the platform to give their customers yet another reason to do business with them – Their headline on their product page says it all: “Life is now easier to manage - All your instrument use and care in one place – the no-cost, no-hassle Instruments and Services Portal.” Of course – it’s very convenient that the company name includes “Life” and now can also promote to their clients and prospects that doing business with them is easy and their sophisticated lab equipment is easy to manage. In an industry full of PhD’s – “Easy” isn’t usually the first word that comes to mind, but Life Technologies has now tied the word to their brand in a very eloquent way. Between our work lives and family or personal lives, getting any mono-focused minutes of dedicated attention has become such a rare occurrence in our current era of multi-tasking that those moments of focus are highly prized. So – when something is done really well – so well that it becomes captivating and urges sharing impulses – I take notice and dig deeper and most of the time I discover other gems not so hidden below the surface. And then I share with those I know would enjoy and understand. In the spirit of full disclosure, I must admit here that the first person I shared the videos below with was my daughter. She’s in her senior year of high school in the midst of her college search. She’s passionate about her academics and has already decided that she wants to study Neuroscience in college and like her mother will be in for the long haul to a PhD eventually. In a summer science program at Smith College 2 summers ago – she sent the family famous text to me – “I just dissected a sheep’s brain – wicked cool!” – This was followed by an equally memorable text this past summer in a research mentorship in Neuroscience at UConn – “Just sliced up some rat brain. Reminded me of a deli slicer at the supermarket… sorry I forgot to call last night…” So… needless to say – I knew I had an audience that would enjoy and understand these videos below and are now being shared among her science classmates and faculty. And evidently - so does Life Technologies! They’ve done a great job on these making them fun and something that will easily be shared among their customers social networks. They’ve created a neuro-archetypal character, “Ph.Diddy” and know that their world of clients in academics, research, and other institutions would understand and enjoy the “edutainment” value in this series of videos on their YouTube channel that pokes fun at the stereotypes while also promoting their products at the same time. They use their Facebook page for additional engagement with their clients and as another venue to promote these videos. Enjoy this one as well! More to be found here: http://www.youtube.com/lifetechnologies Stay tuned to this Oracle WebCenter blog channel. Tomorrow we'll be taking a look at another winner of the Innovation Awards, LADWP - helping to keep the citizens of Los Angeles engaged with their Water and Power provider.

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  • Beyond Chatting: What ‘Social’ Means for CRM

    - by Natalia Rachelson
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on this blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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