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• Surface V2.0

  - by Dennis Vroegop

  It’s been quiet around here. And the reason for that is that it’s been quiet around Surface for a while. Now, a lot of people assume that when a product team isn’t making too much noise that must mean they stopped working on their product. Remember the PDC keynote in 2010? Just because they didn’t mention WPF there a lot of people had the idea that WPF was dead and abandoned for Silverlight. Of course, this couldn’t be farther from the truth. The same applies to Surface. While we didn’t hear much from the team in Redmond they were busy putting together the next version of the platform. And at the CES in January the world saw what they have been up to all along: Surface V2.0 as it’s commonly known. Of course, the product is still in development. It’s not here yet, we can’t buy one yet. However, more and more information comes available and I think this is a good time to share with you what it’s all about! The biggest change from an organizational point of view is that Microsoft decided to stop producing the hardware themselves. Instead, they have formed a partnership with Samsung who will manufacture the devices. This means that you as a buyer get the benefits of a large, worldwide supplier with all the services they can offer. Not that Microsoft didn’t do that before but since Surface wasn’t a ‘big’ product it was sometimes hard to get to the right people. The new device is officially called the “Samsung SUR 40 for Microsoft Surface” which is quite a mouthful. The software that runs the device is of course still coming from Microsoft. Let’s dive into the technical specs (note: all of this is preliminary, it’s still in the Alpha phase!): Audio out HDMI / StereoRCA / SPDIF / 2 times 3.5mm audio out jack Brightness 300 CD/m2 Communications 1GB Ethernet/802.11/Bluetooth Contrast Ratio 1:1000 CPU AMD Athlon X2 245e 2.9Ghz Dual Core Display Resolution Full HD 1080p 1920x1080 / 16:9 aspect ratio GPU AMD Radeon HD 6750 1GB GDDRS HDD 320 GB / 7200 RPM HDMI In / HDMI out Yes I/O Ports 4 USB, SD Card reader Operation System Embedded Windows 7 Professional 64 bits Panel Size 40” diagonal Protection Glass Gorilla Glass RAM 4 GB DD3 Weight / with standard legs 70.0 Kg / 154 lbs Weight / standalone 39.5 Kg / 87 lbs Height (without legs) 4 inch Contact points recognized > 50 Cool Factor Extremely   Ok, the last point is not official, but I do think it needs to be there. Let’s talk software. As noted, it runs Windows 7 Professional 64 bit, which means you can run Visual Studio 2010 on it. The software is going to be developed in WPF4.0 with the additional Surface SDK 2.0. It will contain all the things you’ve seen before plus some extra’s. They have taken some steps to align it more with the Surface Toolkit which you can download today, so if you do things right your software should be portable between a WPF4.0 Windows 7 Multi-touch app and the Surface v2 environment. It still uses infrared to detect contacts, so in that respect nothing much has changed conceptually. We still can differentiate between a finger, a tag or a blob. Of course, since the new platform has a much higher resolution (compared to the 1024x768 of the first version) you might need to look at your code again. I’ve seen a lot of applications on Surface that assume the old resolution and moving that to V2 is going to be some work. To be honest: as I am under NDA I cannot disclose much about the new software besides what I have told you here, but trust me: it’s going to blow people away. Now, the biggest question for me is: when can I get one? Until we can, have a look here: Tags van Technorati: surface,samsung,WPF

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• Application Performance Episode 2: Announcing the Judges!

  - by Michaela Murray

  The story so far… We’re writing a new book for ASP.NET developers, and we want you to be a part of it! If you work with ASP.NET applications, and have top tips, hard-won lessons, or sage advice for avoiding, finding, and fixing performance problems, we want to hear from you! And if your app uses SQL Server, even better – interaction with the database is critical to application performance, so we’re looking for database top tips too. There’s a Microsoft Surface apiece for the person who comes up with the best tip for SQL Server and the best tip for .NET. Of course, if your suggestion is selected for the book, you’ll get full credit, by name, Twitter handle, GitHub repository, or whatever you like. To get involved, just email your nuggets of performance wisdom to [email protected] – there are examples of what we’re looking for and full competition details at Application Performance: The Best of the Web. Enter the judges… As mentioned in my last blogpost, we have a mystery panel of celebrity judges lined up to select the prize-winning performance pointers. We’re now ready to reveal their secret identities! Judging your ASP.NET  tips will be: Jean-Phillippe Gouigoux, MCTS/MCPD Enterprise Architect and MVP Connected System Developer. He’s a board member at French software company MGDIS, and teaches algorithms, security, software tests, and ALM at the Université de Bretagne Sud. Jean-Philippe also lectures at IT conferences and writes articles for programming magazines. His book Practical Performance Profiling is published by Simple-Talk. Nik Molnar,  a New Yorker, ASP Insider, and co-founder of Glimpse, an open source ASP.NET diagnostics and debugging tool. Originally from Florida, Nik specializes in web development, building scalable, client-centric solutions. In his spare time, Nik can be found cooking up a storm in the kitchen, hanging with his wife, speaking at conferences, and working on other open source projects. Mitchel Sellers, Microsoft C# and DotNetNuke MVP. Mitchel is an experienced software architect, business leader, public speaker, and educator. He works with companies across the globe, as CEO of IowaComputerGurus Inc. Mitchel writes technical articles for online and print publications and is the author of Professional DotNetNuke Module Programming. He frequently answers questions on StackOverflow and MSDN and is an active participant in the .NET and DotNetNuke communities. Clive Tong, Software Engineer at Red Gate. In previous roles, Clive spent a lot of time working with Common LISP and enthusing about functional languages, and he’s worked with managed languages since before his first real job (which was a long time ago). Long convinced of the productivity benefits of managed languages, Clive is very interested in getting good runtime performance to keep managed languages practical for real-world development. And our trio of SQL Server specialists, ready to select your top suggestion, are (drumroll): Rodney Landrum, a SQL Server MVP who writes regularly about Integration Services, Analysis Services, and Reporting Services. He’s authored SQL Server Tacklebox, three Reporting Services books, and contributes regularly to SQLServerCentral, SQL Server Magazine, and Simple–Talk. His day job involves overseeing a large SQL Server infrastructure in Orlando. Grant Fritchey, Product Evangelist at Red Gate and SQL Server MVP. In an IT career spanning more than 20 years, Grant has written VB, VB.NET, C#, and Java. He’s been working with SQL Server since version 6.0. Grant volunteers with the Editorial Committee at PASS and has written books for Apress and Simple-Talk. Jonathan Allen, leader and founder of the PASS SQL South West user group. He’s been working with SQL Server since 1999 and enjoys performance tuning, development, and using SQL Server for business solutions. He’s spoken at SQLBits and SQL in the City, as well as local user groups across the UK. He’s also a moderator at ask.sqlservercentral.com.

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• Tech Ed/BI Conference 2010: A Recovering Industry in a Recovering City

  - by andrewbrust

  I tried writing a post for this blog last night, while at the this year’s Microsoft Tech Ed and Business Intelligence conferences, in New Orleans. But I literally fell asleep while writing it.  That’s probably a sign that my readers might have done the same while reading it. Why the writer’s block? This was a very good show for me, but I think I was having trouble figuring out exactly why.  Now that I’m on the flight home, I’m starting to piece it together. One reason, for sure, was that I’ve spent years in both the developer and the BI worlds, and a show that combined the two was really enjoyable for me.  Typically, the subject matter, the attendees, the Microsoft execs and managers, and even the social circles have been separate.  This year’s Tech Ed facilitated a fusion of each of these previously segregated groups.  That was good for me as a speaker; for example, I facilitated a Birds of a Feather session on PowerPivot (Microsoft’s new self-service BI offering) which was well-attended, and by a large number of non-BI pros.  The fusion was good for me as an attendee too, as Microsoft BI, in the form of a new Pivot Viewer control, made it into the Day 1 keynote, demoed by Microsoft’s key BI champion, Amir Netz.  And it was good for me socially, as I was able to meet with peers in both camps, and at one location. Speaking of meeting with industry colleagues, I did a lot of that at this show.  Probably for the first time ever, I carefully scheduled and conducted a series of meetings with friends and business acquaintances in the developer tools, data visualization, utilities, publishing and training areas of the Microsoft ecosystem.  Beside the time efficiencies in conducting so many meetings, I discovered another benefit. I got a real handle on the tech industry’s economic health. The news here is good.  First of all, 2010 has been a great year for just about everyone I spoke to.  The mood is positive, energy is high, and people are working really hard.  This is, of course, refreshing to see, and it’s a huge relief.  Add to that the fact that this year’s Tech Ed was about 2.5 times larger in headcount than last year’s (based on numbers from unofficial, but reliable, sources), and the economic prognosis seems excellent.  But there’s more to it than that. Here’s the thing: everyone I talked to seems to be working, and succeeding, at changing their business models to adapt to changes in the industry.  Whether it’s the Internet’s impact on publishing and training, the increased importance of the developer audience in South Asia, the shift of affordable developer and business talent to unfamiliar locales abroad, or even lapses in Microsoft’s performance in the market, partner companies aren’t just rolling with the punches; they’re welcoming the changes and working them to their advantage.  No one seemed downtrodden, or even fatigued.  Even for businesses who have seen core revenue streams become commoditized, everyone seems to be changing their market strategy and winning.  Even Microsoft, of whom I have been critical recently, showed signs of successful hard work and playbook change, in the maturing of their cloud strategy, their commitment to it and their excitement around it.  And the embedded, managed, self-service BI strategy that Microsoft has been touting looks like it’s already being embraced by customers, even though PowerPivot, and other new Microsoft BI products, were released only recently. The collective optimism I have witnessed, and that I have felt, tells me good things about this industry and the economy.  The stock market had huge mood swings during my stay, and that may yet subdue the industry recovery I have seen this week.  Nonetheless, I am convinced that a strong foundation of hard work, innovative thinking and, if I may,  true renaissance is underlying this industry’s success. That kind of strength will generate a strong recovery, I am certain, whether now or once we’re past another round of choppy weather in the broader economy.  The fundamentals are good.

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• Big Data – Data Mining with Hive – What is Hive? – What is HiveQL (HQL)? – Day 15 of 21

  - by Pinal Dave

  In yesterday’s blog post we learned the importance of the operational database in Big Data Story. In this article we will understand what is Hive and HQL in Big Data Story. Yahoo started working on PIG (we will understand that in the next blog post) for their application deployment on Hadoop. The goal of Yahoo to manage their unstructured data. Similarly Facebook started deploying their warehouse solutions on Hadoop which has resulted in HIVE. The reason for going with HIVE is because the traditional warehousing solutions are getting very expensive. What is HIVE? Hive is a datawarehouseing infrastructure for Hadoop. The primary responsibility is to provide data summarization, query and analysis. It  supports analysis of large datasets stored in Hadoop’s HDFS as well as on the Amazon S3 filesystem. The best part of HIVE is that it supports SQL-Like access to structured data which is known as HiveQL (or HQL) as well as big data analysis with the help of MapReduce. Hive is not built to get a quick response to queries but it it is built for data mining applications. Data mining applications can take from several minutes to several hours to analysis the data and HIVE is primarily used there. HIVE Organization The data are organized in three different formats in HIVE. Tables: They are very similar to RDBMS tables and contains rows and tables. Hive is just layered over the Hadoop File System (HDFS), hence tables are directly mapped to directories of the filesystems. It also supports tables stored in other native file systems. Partitions: Hive tables can have more than one partition. They are mapped to subdirectories and file systems as well. Buckets: In Hive data may be divided into buckets. Buckets are stored as files in partition in the underlying file system. Hive also has metastore which stores all the metadata. It is a relational database containing various information related to Hive Schema (column types, owners, key-value data, statistics etc.). We can use MySQL database over here. What is HiveSQL (HQL)? Hive query language provides the basic SQL like operations. Here are few of the tasks which HQL can do easily. Create and manage tables and partitions Support various Relational, Arithmetic and Logical Operators Evaluate functions Download the contents of a table to a local directory or result of queries to HDFS directory Here is the example of the HQL Query: SELECT upper(name), salesprice FROM sales; SELECT category, count(1) FROM products GROUP BY category; When you look at the above query, you can see they are very similar to SQL like queries. Tomorrow In tomorrow’s blog post we will discuss about very important components of the Big Data Ecosystem – Pig. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• Are there too many qualified software development engineers chasing too few jobs?

  - by T Gregory

  I am trying to write this question in a non-argumentative way, but it is quite emotionally charged for some, so please bear with me. In the U.S., we hear constantly from CEOs that they cannot find enough qualified software engineers. In fact, it is the position of the U.S. government that demand for software engineering talent outpaces supply. This position can be clearly seen in the granting of tens of thousands of H1B visas, but also in the following excerpt from the official 2010-11 Bureau of Labor Statistics Occupational Outlook Handbook: Employment of computer software engineers is expected to increase by 32 percent from 2008-2018, which is much faster than the average for all occupations. In addition, this occupation will see a large number of new jobs, with more than 295,000 created between 2008 and 2018. Demand for computer software engineers will increase as computer networking continues to grow. For example, expanding Internet technologies have spurred demand for computer software engineers who can develop Internet, intranet, and World Wide Web applications. Likewise, electronic data-processing systems in business, telecommunications, healthcare, government, and other settings continue to become more sophisticated and complex. Implementing, safeguarding, and updating computer systems and resolving problems will fuel the demand for growing numbers of systems software engineers. New growth areas will also continue to arise from rapidly evolving technologies. The increasing uses of the Internet, the proliferation of Web sites, and mobile technology such as the wireless Internet have created a demand for a wide variety of new products. As more software is offered over the Internet, and as businesses demand customized software to meet their specific needs, applications and systems software engineers will be needed in greater numbers. In addition, the growing use of handheld computers will create demand for new mobile applications and software systems. As these devices become a larger part of the business environment, it will be necessary to integrate current computer systems with this new, more mobile technology. However, from the the employee side of the equation, we often hear the opposite. Many of the stories of SDEs with graduate degrees and decades of experience on the unemployment line, or the big tech interview war stories, are anecdotal, for sure. But, there is one piece of data that is neither anecdotal nor transitory, and that is the aggregate decisions of millions of undergraduates of what degree to pursue. Here, a different picture emerges from the data, and that picture is not good for the software profession. According the most recent Taulbee Survey from Computer Research Association, undergrad degree production in CS and CE has fallen nearly 60% since 2004. (Undergrad enrollments have ticked up in the past two years, but only modestly). Here we see that a basic disconnect between what corporate CEOs and the US government are saying and what potential employees really think about job prospects in software engineering. So my questions are these. Who are we to believe? Is there an acute talent shortage, or is there a long-term structural oversupply in the SDE labor market? Can anyone provide reliable data on long-term unemployment among SDEs? How many are leaving the profession due to lack of work? Real data is most helpful. Thanks.

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• Convert .3GP and .3G2 Files to AVI / MPEG for Free

  - by DigitalGeekery

  3GP and .3G2 are common video capture formats used on many mobile phones, but they may not be supported by your favorite media player. Today we’ll show you a quick and easy way to convert those files to AVI or MPG format with the free Windows application, Pazera Free 3GP to AVI Converter. Download the Pazera Free 3GP to AVI Converter. You’ll have to unzip the download folder, but there is no need to install the application. Just double-click the 3gptoavi.exe file to run the application. To add your 3GP or 3G2 files to the queue to be converted, click on the Add files  button at the top left. Browse for your file, and click Open.   Your video will be added to the Queue. You can add multiple files to the queue and convert them all at one time.   Most users will find it preferable to use one of the pre-configured profiles for their conversion settings. To load a profile, choose one from the Profile drop down list and then click the Load button. You will see the profile update the settings in the panels at the bottom of the application. We tested Pazera Free 3GP to AVI Converter with 3GP files recorded on a Motorola Droid, and found the AVI H.264 Very High Q. profile to return the best results for AVI output, and the MPG – DVD NTSC: MPEG-2 the best results for MPG output. Other profiles produced smaller file sizes, but at a cost of reduced quality video output.   More advanced users may tweak video and audio settings to their liking in the lower panels. Click on the AVI button under Output file format / Video settings to adjust settings AVI… Or the MPG button to adjust the settings for MPG output. By default, the converted file will be output to the same location as the input directory. You can change it by clicking the text box input radio button and browsing for a different folder. When you’ve chosen your settings, click Convert to begin the conversion process.   A conversion output box will open and display the progress. When finished, click Close. Now you’re ready to enjoy your video in your favorite media player. Pazera Free 3GP to AVI Converter isn’t the most robust media conversion tool, but it does what it is intended to do. It handles the task of 3GP to AVI / MPG conversion very well. It’s easy enough for the beginner to manage without much trouble, but also has enough options to please more experienced users. Download Pazera Free 3GP to AVI Converter Similar Articles Productive Geek Tips How To Convert Video Files to MP3 with VLCEasily Change Audio File Formats with XRECODEConvert PDF Files to Word Documents and Other FormatsConvert Video and Remove Commercials in Windows 7 Media Center with MCEBuddy 1.1Compress Large Video Files with DivX / Xvid and AutoGK TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Install, Remove and HIDE Fonts in Windows 7 Need Help with Your Home Network? Awesome Lyrics Finder for Winamp & Windows Media Player Download Videos from Hulu Pixels invade Manhattan Convert PDF files to ePub to read on your iPad

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• Exposed: Fake Social Marketing

  - by Mike Stiles

  Brands and marketers who want to build their social popularity on a foundation of lies are starting to face more of an uphill climb. Fake social is starting to get exposed, and there are a lot of emperors getting caught without any clothes. Facebook is getting ready to do a purge of “Likes” on Pages that were a result of bots, fake accounts, and even real users who were duped or accidentally Liked a Page. Most of those accidental Likes occur on mobile, where it’s easy for large fingers to hit the wrong space. Depending on the degree to which your Page has been the subject of such activity, you may see your number of Likes go down. But don’t sweat it, that’s a good thing. The social world has turned the corner and assessed the value of a Like. And the verdict is that a Like is valuable as an opportunity to build a real relationship with a real customer. Its value pales immensely compared to a user who’s actually engaged with the brand. Those fake Likes aren’t doing you any good. Huge numbers may once have impressed, but it’s not fooling anybody anymore. Facebook’s selling point to marketers is the ability to use a brand’s fans to reach friends of those fans. Consequently, there has to be validity and legitimacy to a fan count. Speaking of mobile, Trademob recently reported 40% of clicks are essentially worthless, because 22% of them are accidental (again with the fat fingers), while 18% are trickery. Publishers will but huge banner ads next to tiny app buttons to increase the odds of an accident. Others even hide a banner behind another to score 2 clicks instead of 1. Pontiflex and Harris Interactive last year found 47% of users were more likely to click a mobile ad accidentally than deliberately. Beyond that, hijacked devices are out there manipulating click data. But to what end for a marketer? What’s the value of a click on something a user never even saw? What’s the value of a seen but accidentally clicked ad if there’s no resulting transaction? Back to fake Likes, followers and views; they’re definitely for sale on numerous sites, none of which I’ll promote. $5 can get you 1,000 Twitter followers. You can even get followers targeted by interests. One site was set up by an unemployed accountant out of his house in England. He gets them from a wholesaler in Brooklyn, who gets them from a 19-year-old supplier in India. The unemployed accountant is making $10,000 a day. That means a lot of brands, celebrities and organizations are playing the fake social game, apparently not coming to grips with the slim value of the numbers they’re buying. But now, in addition to having paid good money for non-ROI numbers, there’s the embarrassment factor. At least a couple of sites have popped up allowing anyone to see just how many fake and inactive followers you have. Britain’s Fake Follower Check and StatusPeople are the two getting the most attention. Enter any Twitter handle and the results are there for all to see. Fake isn’t good, period. “Inactive” could be real followers, but if they’re real, they’re just watching, not engaging. If someone runs a check on your Twitter handle and turns up fake followers, does that mean you’re suspect or have purchased followers? No. Anyone can follow anyone, so most accounts will have some fakes. Even account results like Barack Obama’s (70% fake according to StatusPeople) and Lady Gaga’s (71% fake) don’t mean these people knew about all those fakes or initiated them. Regardless, brands should realize they’re now being watched, and users are judging the legitimacy of their social channels. Use one of any number of tools available to assess and clean out fake Likes and followers so that your numbers are as genuine as possible. And obviously, skip the “buying popularity” route of social marketing strategy. It doesn’t work and it gets you busted…a losing combination.

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• Three Key Tenets of Optimal Social Collaboration

  - by kellsey.ruppel

  Today's blog post comes to us from John Bruswick! This post is an abridged version of John’s white paper in which he discusses three principals to optimize social collaboration within an enterprise.   By [email protected], Oracle Principal Sales Consultant Effective social collaboration is actionable, deeply contextual and inherently derives its value from business entities outside of itself. How does an organization begin the journey from traditional, siloed collaboration to natural, business entity based social collaboration? Successful enablement of enterprise social collaboration requires that organizations embrace the following tenets and understand that traditional collaborative functionality has inherent limits - it is innovation and integration in accordance with the following tenets that will provide net-new efficiency benefits. Key Tenets of Optimal Social Collaboration Leverage a Ubiquitous Social Fabric - Collaborative activities should be supported through a ubiquitous social fabric, providing a personalized experience, broadcasting key business events and connecting people and business processes.  This supports education of participants working in and around a specific business entity that will benefit from an implicit capture of tacit knowledge and provide continuity between participants.  In the absence of this ubiquitous platform activities can still occur but are essentially siloed causing frequent duplication of effort across similar tasks, with critical tacit knowledge eluding capture. Supply Continuous Context to Support Decision Making and Problem Solving - People generally engage in collaborative behavior to obtain a decision or the resolution for a specific issue.  The time to achieve resolution is referred to as "Solve Time".  Users have traditionally been forced to switch or "alt-tab" between business systems and synthesize their own context across disparate systems and processes.  The constant loss of context forces end users to exert a large amount of effort that could be spent on higher value problem solving. Extend the Collaborative Lifecycle into Back Office - Beyond the solve time from decision making efforts, additional time is expended formalizing the resolution that was generated from collaboration in a system of record.  Extending collaboration to result in the capture of an explicit decision maximizes efficiencies, creating a closed circuit for a particular thread.  This type of structured action may exist today within your organization's customer support system around opening, solving and closing support issues, but generally does not extend to Sales focused collaborative activities. Excelling in the Unstructured Future We will always have to deal with unstructured collaborative processes within our organizations.  Regardless of the participants and nature of the collaborate process, two things are certain – the origination and end points are generally known and relate to a business entity, perhaps a customer, opportunity, order, shipping location, product or otherwise. Imagine the benefits if an organization's key business systems supported a social fabric, provided continuous context and extended the lifecycle around the collaborative decision making to include output into back office systems of record.   The technical hurdle to embracing optimal social collaboration would fall away, leaving the company with an opportunity to focus on and refine how processes were approached.  Time and resources previously required could then be reallocated to focusing on innovation to support competitive differentiation unique to your business. How can you achieve optimal social collaboration? Oracle Social Network enables business users to collaborate with each other using a broad range of collaboration styles and integrates data from a variety of sources and business applications -- allowing you to achieve optimal social collaboration. Looking to learn more? Read John's white paper, where he discusses in further detail the three principals to optimize social collaboration within an enterprise. 

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• A Case for Oracle Fusion Middleware by Lucas Jellema

  - by JuergenKress

  An in-depth look at the interaction of people, processes, and technologies in the transition to a service-oriented architecture. Author's Note This article presents a profile of a fictitious organization, NOPERU. The story of NOPERU as told in this article is actually a collage of the events at some dozen organizations that I have been involved with over the past few years. None of these organizations sport all the characteristics of NOPERU - but all of them have gone through or are going through a similar transition as described here and all aspects of this article were taken from real life at one or usually many of these organizations. Background NOPERU (National Organization for Permits for Emissions and Resource Usage) is a public organization that continues to transform in terms of its business, organization and technology. Changing business requirements; new interaction channels; and increasing demands for more flexibility, faster throughput and lower costs drive these transformations, while technological evolution and new architecture patterns enable the change. NOPERU chose Oracle Fusion Middleware as the technology platform to implement the new architecture and required applications. This article takes a close look at NOPERU's journey from its origins in the early 1990s as a largely paper-based entity with regional databases and client-server Oracle Forms applications. Its upcoming business objectives are introduced: what is required of the organization and what the higher goals behind these requirements are. The architecture roadmap is described at a high level as well as drilled down to a service oriented design. Based on the architecture roadmap and the business requirements and NOPERU went through a technology selection to determine the technology stack with which the future would be realized in terms of IT. The article discusses that selection and details the projects subsequently planned (and executed to date). The new architecture and technology as well as the introduction of an Agile development method have had substantial consequences for the IT organization, the processes and individual staff members. The approach NOPERU has adopted with regard to the people and the organization is portrayed. Finally, the article discusses many conclusions that NOPERU has drawn that may benefit itself and other organizations. Introducing NOPERU NOPERU is a national organization charged with issuing permits for excessive emissions (i.e., carbon dioxide) and disproportionate usage of such resources as energy or water. Anyone-whether a commercial enterprise, government agency or private person--who emits or consumes more than what is considered "fair usage" requires such a permit. When someone builds an outdoor heated swimming pool, for example, or open-air terrace heating, such a permit needs to be obtained. When a company installs new, energy-intensive equipment, such as water boilers or deep freezers, it too needs to get a NOPERU permit. Government-sponsored projects at every level that involve consumption of large quantities of fresh water or production of high volumes of emissions must turn to NOPERU for a permit. Without the required license, any interested party can get a court to immediately put a stop to the disputed activity. Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: Lucas Jellema,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• T-SQL Tuesday - the swag

  - by Rob Farley

  This month’s T-SQL Tuesday is hosted by Kendal van Dyke (@SQLDBA), and is on the topic of swag. He asks about the best SQL Server swag that we’ve ever received from a conference. I can’t say I ever focus on getting the swag at conferences, as I see some people doing. I know there are plenty of people that get around all the sponsors as soon as they’ve arrived, collecting whatever goodies they can, sometimes as token gifts for those at home, sometimes as giveaways for the user groups they attend. I remember a few years ago at my first PASS Summit, the SQLCAT team gave me a large pile of leftover SQL Server swag to give away to my user group – piles of branded things to stop your phone sliding off your car dashboard, and other things. The user group members thought it was great, and over the course of a few months, happily cleared me out of it all. I tend to consider swag to be something that you haven’t earned except by being at a conference, and there was no winning associated with it, it was simply a giveaway item at a sponsor booth. That means I don’t include the HP Mini laptop that was given away at TechEd Australia a few years ago to every attendee, or the SQL Server bag and Camelbak bottle that I was given as a thank-you for writing a guest blog post (which I use as my regular laptop bag and water bottle for work). I don’t even include the copy of Midtown Madness that I got as a door prize at my vey first TechEd event in 1999 (that was a really good game, and even meant that when I went to Chicago last year, I felt a strange familiarity about the place). I don’t want to include shirts in the mix either. I was given a nice SQL Server shirt about five years ago TechEd Australia. It’s a business shirt (buttons, cuffs, pocket on the chest), black with the SQL Server logo on it. It was such a nice shirt that I commented about it to the Product Marketing Manager for Australia (Christine, at the time), who unexpectedly arranged for me to get another one. That was certainly an improvement on the tent I was given at one of the MVP conference I attended. So when I consider these ‘rules’, two pieces of swag come to mind, and I think both were at PASS Summits (although I can’t be sure). One was a hand-warmer from HP, one of the “crystallisation-type” ones, which proved extremely popular when I got home, until one day when it didn’t survive being recharged – not overly SQL related, but still it was good swag. The other was an umbrella, from expressor, which was from the PASS Summit in 2010, my first PASS Summit. I remember it well – Blythe Morrow (now Gietz) (@blythemorrow) was working the booth, having stopped working for PASS some time before, but she’d been on my list of people to meet, as I’d had plenty of contact with her while she’d worked at PASS, my being a chapter leader and general volunteer. There had been an expressor dinner on one of the first evenings, which I’d been asked to be at, which is when I’d met lots of SQL people in person for the first time, including Ted Krueger (@onpnt), Jessica Moss (@jessicamoss) and Blythe. Anyway, at some point the next day I swung by their booth to say hello and thank them for the dinner, and Blythe says “Oh, we have the best swag – here!” and handed me an umbrella. And she was right. It’s excellent. @rob_farley

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• The All New Hotmail Looks Very Impressive [Video Tour]

  - by Gopinath

  With loads of new new features being introduced into GMail every now and then, Microsoft can’t sit and relax any more. Microsoft realized this and worked hard to introduce really impressive features in upcoming version of Windows Live Hotmail that was previewed couple of days ago. Most of the new features announced in the upcoming version are focusing on the important need of email users – de-clutter the mail box and effectively manage email over load easily. Here is the list highlight of new features New Features Sweep away clutter – This is the most impressive in the set of new features. It allows you to manage email overload. If you’ve subscribed to a newsletter but decided to not to allow it into your inbox, you can activate the sweep feature to move all the messages of the newsletter in to a folder other than your inbox. This may sound similar to filters option in GMail but the workflow is very easy in Hotmail. Quickly find message – Easy to use options are provided to see mails in separate views likes mails from contacts, social networking mail, mails from e-mail subscription services, etc. Now it’s easy to prioritize email checking like how you wish to. I prefer to check mails from my contacts first, then social networking messages and then the newsletter subscriptions. Improved spam detection – The span detection rules are tightened for better spam protection and also hotmail learns from user actions to effectively catch spam No more mail box storage restrictions – With a smart decision of Microsoft, users  no longer need to worry about the storage restrictions of their mail box – large attachments of hotmail can be stored in Windows Live SkyDrive. With Hotmail, we’ve combined the simplicity of sending photos through email with the power of Windows Live SkyDrive so that you can send up to 200 photos, each up to 50 MB in size, all in a single email. You can send all your vacation photos at once without worrying about attachment limits, Excellent Integration With Office Web Apps -  View and editing of office documents attached to the emails are made very easy by integrating Office Web Apps with Hotmail. When you receive a document/presentation/spreadsheet in hotmail, you can view it, edit it, save it or even you can send the modified document to original sender – all these without leaving hotmail. Inline viewing options for Photos, Videos, Social Network Messages – You can view photos embedded in the mail as slideshows(with the help of SilverLight), YouTube  & Hulu videos can be played inline  and track shipping notifications. Threaded conversations – emails in Hotmail are grouped just like it happens in GMail Others - enhanced account protection, full-session SSL, multiple email accounts, subfolders, contact management Video Tour Of New Features Here is an impressive video tour of new Hotmail features. When are these new features coming to Hotmail? Majority of the new features announced today are rolled out in coming weeks gradually to all the users. But advanced features like Office Integration with Hotmail is expected to take couple of months for general availability. Will You Switch back to Hotmail? Will these features lure GMail/Yahoo users to switch back to Hotmail? May be not immediately but these features may hold the existing users from leaving Hotmail. I used Hotmail, in the pre GMail era and now I use  Hotmail id only to sign-in to Microsoft websites that requites Hotmail authentication. It’s been years since I composed a new email in Hotmail. Even though the new features announced by Hotmail are very impressive, I like the way how GMail rapidly brings new features at regular intervals. If Hotmail also keeps innovating with new features at regular intervals, then there are good chances for it’s old users to return home. Join us on Facebook to read all our stories right inside your Facebook news feed.

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• Silverlight Cream for February 21, 2011 -- #1049

  - by Dave Campbell

  In this Issue: Rob Eisenberg(-2-), Gill Cleeren, Colin Eberhardt, Alex van Beek, Ishai Hachlili, Ollie Riches, Kevin Dockx, WindowsPhoneGeek(-2-), Jesse Liberty(-2-), and John Papa. Above the Fold: Silverlight: "Silverlight 4: Creating useful base classes for your views and viewmodels with PRISM 4" Alex van Beek WP7: "Google Sky on Windows Phone 7" Colin Eberhardt Shoutouts: My friends at SilverlightShow have their top 5 for last week posted: SilverlightShow for Feb 14 - 20, 2011 From SilverlightCream.com: Rob Eisenberg MVVMs Us with Caliburn.Micro! Rob Eisenberg chats with Carl and Richard on .NET Rocks episode 638 about Caliburn.Micro which takes Convention-over-Configuration further, utilizing naming conventions to handle a large number of data binding, validation and other action-based characteristics in your app. Two Caliburn Releases in One Day! Rob Eisenberg also announced that release candidates for both Caliburn 2.0 and Caliburn.Micro 1.0 are now available. Check out the docs and get the bits. Getting ready for Microsoft Silverlight Exam 70-506 (Part 6) Gill Cleeren has Part 6 of his series on getting ready for the Silverlight Exam up at SilverlightShow.... this time out, Gill is discussing app startup, localization, and using resource dictionaries, just to name a few things. Google Sky on Windows Phone 7 Colin Eberhardt has a very cool WP7 app described where he's using Google Sky as the tile source for Bing Maps, and then has a list of 110 Messier Objects.. interesting astronomical objects that you can look at... all with source! Silverlight 4: Creating useful base classes for your views and viewmodels with PRISM 4 Alex van Beek has some Prism4/Unity MVVM goodness up with this discussion of a login module using View and ViewModel base classes. Windows Phone 7 and WCF REST – Authentication Solutions Ishai Hachlili sent me this link to his post about WCF REST web service and authentication for WP7, and he offers up 2 solutions... from the looks of this, I'm also putting his blog on my watch list WP7Contrib: Isolated Storage Cache Provider Ollie Riches has a complete explanation and code example of using the IsolatedStorageCacheProvider in their WP7Contrib library. Using a ChannelFactory in Silverlight, part two: binary cows & new-born calves Kevin Dockx follows-up his post on Channel Factories with this part 2, expanding the knowledge-base into usin parameters and custom binding with binary encoding, both from reader suggestions. All about UriMapping in WP7 WindowsPhoneGeek has a post up about URI mappings in WP7 ... what it is, how to enable it in code behind or XAML, then using it either with a hyperlink button or via the NavigationService class... all with code. Passing WP7 Memory Consumption requirements with the Coding4Fun MemoryCounter tool WindowsPhoneGeek's latest is a tutorial on the use of the Memory Counter control from the Coding4Fun toolkit and WP7 Memory consumption. Getting Started With Linq Jesse Liberty gets into LINQ in his Episode 33 of his WP7 'From Scratch' series... looks like a good LINQ starting point, and he's going to be doing a series on it. Linq with Objects In his second post on LINQ, Jesse Liberty is looking at creating a Linq query against a collection of objects... always good stuff, Jesse! Silverlight TV Silverlight TV 62: The Silverlight 5 Triad Unplugged John Papa is joined by Sam George, Larry Olson, and Vijay Devetha (the Silverlight Triad) on this Silverlight TV episode 62 to discuss how the team works together, and hey... they're hiring! Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Guessing Excel Data Types

  - by AjarnMark

  Note to Self HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Jet\4.0\Engines\Excel: TypeGuessRows = 0 means scan everything. Note to Others About 10 years ago I stumbled across this bit of information just when I needed it and it saved my project.  Then for some reason, a few years later when it would have been nice, but not critical, for some reason I could not find it again anywhere.  Well, now I have stumbled across it again, and to preserve my future self from nightmares and sudden baldness due to pulling my hair out, I have decided to blog it in the hopes that I can find it again this way. Here’s the story…  When you query data from an Excel spreadsheet, such as with old-fashioned DTS packages in SQL 2000 (my first reference) or simply with an OLEDB Data Adapter from ASP.NET (recent task) and if you are using the Microsoft Jet 4.0 driver (newer ones may deal with this differently) then you can get funny results where the query reports back that a cell value is null even when you know it contains data. What happens is that Excel doesn’t really have data types.  While you can format information in cells to appear like certain data types (e.g. Date, Time, Decimal, Text, etc.) that is not really defining the cell as being of a certain type like we think of when working with databases.  But, presumably, to make things more convenient for the user (programmer) when you issue a query against Excel, the query processor tries to guess what type of data is contained in each column and returns it in an appropriate manner.  This is all well and good IF your data is consistent in every row and matches what the processor guessed.  And, for efficiency’s sake, when the query processor is trying to figure out each column’s data type, it does so by analyzing only the first 8 rows of data (default setting). Now here’s the problem, suppose that your spreadsheet contains information about clothing, and one of the columns is Size.  Now suppose that in the first 8 rows, all of your sizes look like 32, 34, 18, 10, and so on, using numbers, but then, somewhere after the 8th row, you have some rows with sizes like S, M, L, XL.  What happens is that by examining only the first 8 rows, the query processor inferred that the column contained numerical data, and then when it hits the non-numerical data in later rows, it comes back blank.  Major bummer, and a real pain to track down if you don’t know that Excel is doing this, because you study the spreadsheet and say, “the data is RIGHT THERE!  WHY doesn’t the query see it?!?!”  And the hair-pulling begins. So, what’s a developer to do?  One option is to go to the registry setting noted above and change the DWORD value of TypeGuessRows from the default of 8 to 0 (zero).  Setting this value to zero will force Jet to scan every row in the spreadsheet before making its determination as to what type of data the column contains.  And that means that in the example above, it would have treated the column as a string rather than as numeric, and presto! your query now returns all of the values that you know are in there. Of course, there is a caveat… if you are querying large spreadsheets, making Jet scan every row can be quite a performance hit.  You could enter a different number (more than 8) that you believe is a better sampling of rows to make the guess, but you still have the possibility that every row scanned looks alike, but that later rows are different, and that you might get blanks when there really is data there.  That’s the type of gamble, I really don’t like to take with my data. Anyone with a better approach, or with experience with more recent drivers that have a better way of handling data types, please chime in!

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• Using Live Data in Database Development Work

  - by Phil Factor

  Guest Editorial for Simple-Talk Newsletter... in which Phil Factor reacts with some exasperation when coming across a report that a majority of companies were still using financial and personal data for both developing and testing database applications. If you routinely test your development work using real production data that contains personal or financial information, you are probably being irresponsible, and at worst, risking a heavy financial penalty for your company. Surprisingly, over 80% of financial companies still do this. Plenty of data breaches and fraud have happened from the use of real data for testing, and a data breach is a nightmare for any organisation that suffers one. The cost of each data breach averages out at around $7.2 million in the US in notification, escalation, credit monitoring, fines, litigation, legal costs, and lost business due to customer churn, £1.9 million in the UK. 70% of data breaches are done from within the organisation. Real data can be exploited in a number of ways for malicious or criminal purposes. It isn't just the obvious use of items such as name and address, date of birth, social security number, and credit card and bank account numbers: Data can be exploited in many subtle ways, so there are excellent reasons to ensure that a high priority is given to the detection and prevention of any data breaches. You'll never successfully guess all the ways that real data can be exploited maliciously, or the ease with which it can be accessed. It would be silly to argue that developers never need access to a copy of the database containing live data. Developers sometimes need to track a bug that can only be replicated on the data from the live database. However, it has to be done in a very restrictive harness. The law makes no distinction between development and production databases when a data breach occurs, so the data has to be held with all appropriate security measures in place. In Europe, the use of personal data for testing requires the explicit consent of the people whose data is being held. There are federal standards such as GLBA, PCI DSS and HIPAA, and most US States have privacy legislation. The task of ensuring compliance and tight security in such circumstances is an expensive and time-consuming overhead. The developer is likely to suffer investigation if a data breach occurs, even if the company manages to stay in business. Ironically, the use of copies of live data isn't usually the most effective way to develop or test your data. Data is usually time-specific and isn't usually current by the time it is used for testing, Existing data doesn't help much for new functionality, and every time the data is refreshed from production, any test data is likely to be overwritten. Also, it is not always going to test all the 'edge' conditions that are likely to flush out bugs. You still have the task of simulating the dynamics of actual usage of the database, and here you have no alternative to creating 'spoofed' data. Because of the complexities of relational data, It used to be that there was no realistic alternative to developing and testing with live data. However, this is no longer the case. Real data can be obfuscated, or it can be created entirely from scratch. The latter process used to be impractical, now that there are plenty of third-party tools to choose from. The process of obfuscation isn't risk free. The process must access the live data, and the success of the obfuscation process has to be carefully monitored. Database data security isn't an exciting topic to you or I, but to a hacker it can be an all-consuming obsession, especially if there is financial or political gain involved. This is not the sort of adversary one would wish for and it is far better to accept, and work with, security restrictions that exist for using live data in database development work, especially when the tools exist to create large realistic database test data that can be better for several aspects of testing.

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• ORA-4031 Troubleshooting

  - by [email protected]

    QUICKLINK: Note 396940.1 Troubleshooting and Diagnosing ORA-4031 Error Note 1087773.1 : ORA-4031 Diagnostics Tools [Video]   Have you observed an ORA-04031 error reported in your alert log? An ORA-4031 error is raised when memory is unavailable for use or reuse in the System Global Area (SGA).  The error message will indicate the memory pool getting errors and high level information about what kind of allocation failed and how much memory was unavailable.  The challenge with ORA-4031 analysis is that the error and associated trace is for a "victim" of the problem.   The failing code ran into the memory limitation, but in almost all cases it was not part of the root problem.    Looking for the best way to diagnose? When an ORA-4031 error occurs, a trace file is raised and noted in the alert log if the process experiencing the error is a background process.   User processes may experience errors without reports in the alert log or traces generated.   The V$SHARED_POOL_RESERVED view will show reports of misses for memory over the life of the database. Diagnostics scripts are available in Note 430473.1 to help in analysis of the problem.  There is also a training video on using and interpreting the script data Note 1087773.1. 11g DiagnosabilityStarting with Oracle Database 11g Release 1, the Diagnosability infrastructure was introduced which places traces and core files into a location controlled by the DIAGNOSTIC_DEST initialization parameter when an incident, such as an ORA-4031 occurs. For earlier versions, the trace file will be written to either USER_DUMP_DEST (if the error was caught in a user process) or BACKGROUND_DUMP_DEST (if the error was caught in a background process like PMON or SMON). The trace file contains vital information about what led to the error condition.  Note 443529.1 11g Quick Steps to Package and Send Critical Error Diagnostic Information to Support[Video]Oracle Configuration Manager (OCM)Oracle Configuration Manager (OCM) works with My Oracle Support to enable proactive support capability that helps you organize, collect and manage your Oracle configurations.Oracle Configuration Manager Quick Start GuideNote 548815.1: My Oracle Support Configuration Management FAQ Note 250434.1: BULLETIN: Learn More About My Oracle Support Configuration Manager    Common Causes/Solutions The ORA-4031 can occur for many different reasons.  Some possible causes are: SGA components too small for workload Auto-tuning issues Fragmentation due to application design Bug/leaks in memory allocationsFor more on the 4031 and how this affects the SGA, see Note 396940.1 Troubleshooting and Diagnosing ORA-4031 Error Because of the multiple potential causes, it is important to gather enough diagnostics so that an appropriate solution can be identified.  However, most commonly the cause is associated with configuration tuning.   Ensuring that MEMORY_TARGET or SGA_TARGET are large enough to accommodate workload can get around many scenarios.  The default trace associated with the error provides very high level information about the memory problem and the "victim" that ran into the issue.   The data in the default trace is not going to point to the root cause of the problem. When migrating from 9i to 10g and higher, it is necessary to increase the size of the Shared Pool due to changes in the basic design of the shared memory area. Note 270935.1 Shared pool sizing in 10gNOTE: Diagnostics on the errors should be investigated as close to the time of the error(s) as possible.  If you must restart a database, it is not feasible to diagnose the problem until the database has matured and/or started seeing the problems again. Note 801787.1 Common Cause for ORA-4031 in 10gR2, Excess "KGH: NO ACCESS" Memory Allocation ***For reference to the content in this blog, refer to Note.1088239.1 Master Note for Diagnosing ORA-4031 

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• St. Louis Day of .NET 2010

  - by Scott Spradlin

  Register now at http://www.stlouisdayofdotnet.com/registration.aspx The Date This year's conference will be held on Friday and Saturday, August 20-21, 2010, at the Ameristar Conference Center in St. Charles, Missouri.  Sessions will begin at 8:00 a.m. and run through 4:30 p.m. on both days.  Registration and sign-in will open at 7:00 a.m. on Friday morning, and will run throughout the event. The Venue Based on the almost unanimous feedback from last year's event, we are very excited to bring our conference back to the Ameristar Conference Center. The Ameristar has worked with us to offer a great rate on their large suites, should you be traveling from out-of-town -- or are just interested in a night away from home.  Attendees can book a suite at a discounted rate of only $139/night, which is a substantial discount from their standard rates.  We encourage you take the opportunity to hang around, spend the night, and enjoy the social events and networking opportunities that we have planned. If you are interested in taking advantage of the discounted hotel rate, you can reserve your room online at Ameristar's Online Registration Site, using the special offer code: GDOTH10.  You can also call the hotel's reservation number at (636) 940-4301 and let them know you are attending the St. Louis Day of .NET 2010 to receive your discounted rates. The Content All attendees will have access to over 80 technical sessions by many great regional and national technology experts, covering a wide range of .NET development topics.  In addition to refreshments throughout the event, all attendees will be provided with breakfast and lunch on both days of the conference. You will find sessions on many of the most current .NET development topics including: Visual Studio .NET 2010 Silverlight 4.0 Windows 7 Series Phone Development ASP.NET MVC DotNetNuke SharePoint 2010 Architecture Windows Presentation Foundation (WPF) And much, much more... This year's event will also include many informal "Open Space" sessions where all attendees with similar interests can discuss current trends or issues they are facing in today's real-world development environments. Finally, all attendees are invited to a social networking event at the HOME Nightclub at the Ameristar, which will be held on the Friday evening of the conference. The Cost The cost of this year's conference is $200 per attendee.  However, for a limited time we are offering a $75 discount for early registrants. To take advantage of this discounted rate, you must register on our site prior to July 10, 2010.  We accept Visa, MasterCard, and American Express.  In addition, this year we allow for a single user of our site to easily register multiple attendees at once. To register, please visit the official St. Louis Day of .NET site at www.stldodn.com, and click on the "Registration" tab. For More Information And for the most up-to-the-minute information on the event, please follow us online: Twitter:  @stldodn Facebook: http://www.facebook.com/stldodn We strongly encourage you to share this email, as well as the attached flier, with your peers and colleagues, and anyone else you think might be interested in this exciting event. If you have any questions regarding registration, you can email us at [email protected] and we will be happy to address them. Sponsors We are extremely thankful to the many great sponsors who are partnering with us this year to help make the St. Louis Day of .NET 2010 a huge success. (There are still sponsorship opportunities available. For complete information, visit the sponsor page on the web site.)

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• Retail CEO Interviews

  - by David Dorf

  Businessweek's 2012 Interview Issue has interviews with three retail CEOs that are worth a quick read.  I copied some excerpts below, but please follow the links to the entire interviews. Ron Johnson, CEO JCPenney Take me through your merchandising. One of the things I learned from Steve [Jobs]—Steve said three times in his life he had the chance to be part of the change of an interface. If you change the interface, you can dramatically change the entire experience of the product. For Steve, that was the mouse, the scroll wheel on the iPod, and then the [touch]screen. What we’re trying to do here is change the interface of retail. What we call that is the street, and you’re standing in the middle of it. When you walk into a store today, you’re overwhelmed by merchandise. There is a narrow aisle. Typically, it’s filled with product on tables and you’re overwhelmed with the noise of signs and promotions. Especially in the age of the Internet, the idea of going to a very large store and having so much abundance is actually not very appealing. The first thing you find here is you’re inspired. I have used the mannequins. The street is actually this new navigation path for a retail store. So if you come in here—you’ll notice that these aisles are 14 feet wide. These are wider than Nordstrom’s (JWN). Slide show of JCPenney store. Walter Robb, co-CEO Whole Foods What did you learn from the recent recession about selling groceries?It was a lot of humble pie, because our sales experienced a drop that I have never seen in 32 years of retail. Customers left us in droves. We also learned that there were some very loyal customers who loved Whole Foods (WFM), people who said, “I like what you stand for. I like coming here. I like this experience.” That was very affirming. I think the realization was that we’ve got some customers, and we need to make sure we know who they are. So instead of chasing every customer out there, we started doing customer discussion groups. We were growing for growth’s sake, which is not a good strategy. We were chasing the rainbow. We cut the growth in half overnight and said, “All right, slow down. Let’s make sure we’re doing this better and more thoroughly and more thoughtfully.” This company is a mission-based company. This company started to change the world by bringing healthier food to the world. It’s not about the money, it’s about the impact, and this company is back on track as a result of those experiences. Video of Whole Foods store tour. Kay Krill, CEO Ann Taylor You’ve worked in retail all your life. What drew you to it?I graduated from college, and I did not know what I wanted to do. Macy’s (M) came to campus to interview for their training program, and I thought, “Let me give it a try.” I got the job and fell in love with the industry. The president of Macy’s at the time said, “If you don’t wake up every morning dying to go to work, then retailing is not for you; it has to be in your blood.” It was in my blood. I love the fact that every day is different. You can get to be creative one day, financial the next day, marketing the next. I love going to stores. I love talking to associates. I love talking to clients. There’s not a predictable day.

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• Do your filesystems have un-owned files ?

  - by darrenm

  As part of our work for integrated compliance reporting in Solaris we plan to provide a check for determining if the system has "un-owned files", ie those which are owned by a uid that does not exist in our configured nameservice.  Tests such as this already exist in the Solaris CIS Benchmark (9.24 Find Un-owned Files and Directories) and other security benchmarks. The obvious method of doing this would be using find(1) with the -nouser flag.  However that requires we bring into memory the metadata for every single file and directory in every local file system we have mounted.  That is probaby not an acceptable thing to do on a production system that has a large amount of storage and it is potentially going to take a long time. Just as I went to bed last night an idea for a much faster way of listing file systems that have un-owned files came to me. I've now implemented it and I'm happy to report it works very well and peforms many orders of magnatude better than using find(1) ever will.   ZFS (since pool version 15) has per user space accounting and quotas.  We can report very quickly and without actually reading any files at all how much space any given user id is using on a ZFS filesystem.  Using that information we can implement a check to very quickly list which filesystems contain un-owned files. First a few caveats because the output data won't be exactly the same as what you get with find but it answers the same basic question.  This only works for ZFS and it will only tell you which filesystems have files owned by unknown users not the actual files.  If you really want to know what the files are (ie to give them an owner) you still have to run find(1).  However it has the huge advantage that it doesn't use find(1) so it won't be dragging the metadata for every single file and directory on the system into memory. It also has the advantage that it can check filesystems that are not mounted currently (which find(1) can't do). It ran in about 4 seconds on a system with 300 ZFS datasets from 2 pools totalling about 3.2T of allocated space, and that includes the uid lookups and output. #!/bin/sh for fs in $(zfs list -H -o name -t filesystem -r rpool) ; do unknowns="" for uid in $(zfs userspace -Hipn -o name,used $fs | cut -f1); do if [ -z "$(getent passwd $uid)" ]; then unknowns="$unknowns$uid " fi done if [ ! -z "$unknowns" ]; then mountpoint=$(zfs list -H -o mountpoint $fs) mounted=$(zfs list -H -o mounted $fs) echo "ZFS File system $fs mounted ($mounted) on $mountpoint \c" echo "has files owned by unknown user ids: $unknowns"; fi done Sample output: ZFS File system rpool/ROOT/solaris-30/var mounted (no) on /var has files owned by unknown user ids: 6435 33667 101 ZFS File system rpool/ROOT/solaris-32/var mounted (yes) on /var has files owned by unknown user ids: 6435 33667ZFS File system builds/bob mounted (yes) on /builds/bob has files owned by unknown user ids: 101 Note that the above might not actually appear exactly like that in any future Solaris product or feature, it is provided just as an example of what you can do with ZFS user space accounting to answer questions like the above.

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• LexisNexis and Oracle Join Forces to Prevent Fraud and Identity Abuse

  - by Tanu Sood

  Author: Mark Karlstrand About the Writer:Mark Karlstrand is a Senior Product Manager at Oracle focused on innovative security for enterprise web and mobile applications. Over the last sixteen years Mark has served as director in a number of tech startups before joining Oracle in 2007. Working with a team of talented architects and engineers Mark developed Oracle Adaptive Access Manager, a best of breed access security solution.The world’s top enterprise software company and the world leader in data driven solutions have teamed up to provide a new integrated security solution to prevent fraud and misuse of identities. LexisNexis Risk Solutions, a Gold level member of Oracle PartnerNetwork (OPN), today announced it has achieved Oracle Validated Integration of its Instant Authenticate product with Oracle Identity Management.Oracle provides the most complete Identity and Access Management platform. The only identity management provider to offer advanced capabilities including device fingerprinting, location intelligence, real-time risk analysis, context-aware authentication and authorization makes the Oracle offering unique in the industry. LexisNexis Risk Solutions provides the industry leading Instant Authenticate dynamic knowledge based authentication (KBA) service which offers customers a secure and cost effective means to authenticate new user or prove authentication for password resets, lockouts and such scenarios. Oracle and LexisNexis now offer an integrated solution that combines the power of the most advanced identity management platform and superior data driven user authentication to stop identity fraud in its tracks and, in turn, offer significant operational cost savings. The solution offers the ability to challenge users with dynamic knowledge based authentication based on the risk of an access request or transaction thereby offering an additional level to other authentication methods such as static challenge questions or one-time password when needed. For example, with Oracle Identity Management self-service, the forgotten password reset workflow utilizes advanced capabilities including device fingerprinting, location intelligence, risk analysis and one-time password (OTP) via short message service (SMS) to secure this sensitive flow. Even when a user has lost or misplaced his/her mobile phone and, therefore, cannot receive the SMS, the new integrated solution eliminates the need to contact the help desk. The Oracle Identity Management platform dynamically switches to use the LexisNexis Instant Authenticate service for authentication if the user is not able to authenticate via OTP. The advanced Oracle and LexisNexis integrated solution, thus, both improves user experience and saves money by avoiding unnecessary help desk calls. Oracle Identity and Access Management secures applications, Juniper SSL VPN and other web resources with a thoroughly modern layered and context-aware platform. Users don't gain access just because they happen to have a valid username and password. An enterprise utilizing the Oracle solution has the ability to predicate access based on the specific context of the current situation. The device, location, temporal data, and any number of other attributes are evaluated in real-time to determine the specific risk at that moment. If the risk is elevated a user can be challenged for additional authentication, refused access or allowed access with limited privileges. The LexisNexis Instant Authenticate dynamic KBA service plugs into the Oracle platform to provide an additional layer of security by validating a user's identity in high risk access or transactions. The large and varied pool of data the LexisNexis solution utilizes to quiz a user makes this challenge mechanism even more robust. This strong combination of Oracle and LexisNexis user authentication capabilities greatly mitigates the risk of exposing sensitive applications and services on the Internet which helps an enterprise grow their business with confidence.Resources:Press release: LexisNexis® Achieves Oracle Validated Integration with Oracle Identity Management Oracle Access Management (HTML)Oracle Adaptive Access Manager (pdf)

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• Improvements to Joshua Bloch's Builder Design Pattern?

  - by Jason Fotinatos

  Back in 2007, I read an article about Joshua Blochs take on the "builder pattern" and how it could be modified to improve the overuse of constructors and setters, especially when an object has a large number of properties, most of which are optional. A brief summary of this design pattern is articled here [http://rwhansen.blogspot.com/2007/07/theres-builder-pattern-that-joshua.html]. I liked the idea, and have been using it since. The problem with it, while it is very clean and nice to use from the client perspective, implementing it can be a pain in the bum! There are so many different places in the object where a single property is reference, and thus creating the object, and adding a new property takes a lot of time. So...I had an idea. First, an example object in Joshua Bloch's style: Josh Bloch Style: public class OptionsJoshBlochStyle { private final String option1; private final int option2; // ...other options here <<<< public String getOption1() { return option1; } public int getOption2() { return option2; } public static class Builder { private String option1; private int option2; // other options here <<<<< public Builder option1(String option1) { this.option1 = option1; return this; } public Builder option2(int option2) { this.option2 = option2; return this; } public OptionsJoshBlochStyle build() { return new OptionsJoshBlochStyle(this); } } private OptionsJoshBlochStyle(Builder builder) { this.option1 = builder.option1; this.option2 = builder.option2; // other options here <<<<<< } public static void main(String[] args) { OptionsJoshBlochStyle optionsVariation1 = new OptionsJoshBlochStyle.Builder().option1("firefox").option2(1).build(); OptionsJoshBlochStyle optionsVariation2 = new OptionsJoshBlochStyle.Builder().option1("chrome").option2(2).build(); } } Now my "improved" version: public class Options { // note that these are not final private String option1; private int option2; // ...other options here public String getOption1() { return option1; } public int getOption2() { return option2; } public static class Builder { private final Options options = new Options(); public Builder option1(String option1) { this.options.option1 = option1; return this; } public Builder option2(int option2) { this.options.option2 = option2; return this; } public Options build() { return options; } } private Options() { } public static void main(String[] args) { Options optionsVariation1 = new Options.Builder().option1("firefox").option2(1).build(); Options optionsVariation2 = new Options.Builder().option1("chrome").option2(2).build(); } } As you can see in my "improved version", there are 2 less places in which we need to add code about any addition properties (or options, in this case)! The only negative that I can see is that the instance variables of the outer class are not able to be final. But, the class is still immutable without this. Is there really any downside to this improvement in maintainability? There has to be a reason which he repeated the properties within the nested class that I'm not seeing?

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• Improve Playback Using Enhancements in Windows Media Player 12

  - by DigitalGeekery

  Are you looking for ways to improve the playback of your media in Windows Media Player 12? We’ll show you how to do that by using the enhancements in WMP 12. If you are in Library mode, you’ll need to click the icon at the lower right to switch to Now Playing mode. Right-click anywhere in Media Player while in Now Playing mode, select Enhancements, and select any of the available options.   You can switch between the individual enhancements by clicking the right and left buttons at the top left.   Crossfading and Auto Volume Leveling The Auto Volume Leveling setting is just a simple toggle on and off. If your MP3 or WMA files have volume leveling information values.   You can automatically add volume leveling information values to all files you add to your library by switching to Library view, going to Tools > Options, and selecting Add volume leveling information values for new files on the Library tab. Click OK when finished.   Crossfading will gradually decrease the volume of the song that is ending (fade out) and increase volume of the song that is beginning. Click Turn on Crossfading and then click and drag the slider left or right change the amount of overlap between tracks. Graphic Equalizer The graphic equalizer is toggled on and off by clicking Turn on / Turn off at the top left. You can select pre-defined equalizer settings by music genre by clicking the Default list. The radio buttons on the left allow you to move the sliders individually, in a loose group or a tight group. You can always return to the default settings by clicking Reset. Play Speed Settings Choose a pre-defined settings by clicking Slow, Normal, or Fast. Uncheck the Snap slider to common speeds the move the slider right and left to your desired speed. If nothing else, these settings provide a little fun and amusement. Quiet Mode Quiet mode will level out any sharp volume highs and lows within a single track. Simply toggle the setting on or off and select whether you prefer Medium difference or Little difference by selecting one of the radio buttons. SRS WOW effects SRS WOW effects enhance low-frequency and stereo sound performance. Click Turn on to enable the TruBass and WOW Effect sliders. You can also optimize for your speaker type. Click to switch between Regular, Large, and Headphones. Video Settings Video Settings allow you to adjust the Hue, Brightness, Saturation, and Contrast.   You can also adjust the zoom settings by clicking Select video zoom settings.   Dolby Digital Settings Choose between Normal, Night, and Theater settings to adjust the audio for Dolby Digital content. This setting will only effect media with Dolby Digital sound. Looking for more ways to improve your media experience in WMP 12? Check out how to update metadata and cover art and how to share media with other Windows 7 computers on your home network. Similar Articles Productive Geek Tips Fixing When Windows Media Player Library Won’t Let You Add FilesInstall and Use the VLC Media Player on Ubuntu LinuxHow To Rip a Music CD in Windows 7 Media CenterStream Media from Windows 7 to XP with VLC Media PlayerInstalling Windows Media Player Plugin for Firefox TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows Check these Awesome Chrome Add-ons iFixit Offers Gadget Repair Manuals Online Vista style sidebar for Windows 7 Create Nice Charts With These Web Based Tools Track Daily Goals With 42Goals Video Toolbox is a Superb Online Video Editor

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• ArchBeat Link-o-Rama Top 10 for November 4-10, 2012

  - by Bob Rhubart

  The Top 10 most popular items shared via the OTN ArchBeat Facebook Page for the week of November 4-10, 2012. OAM/OVD JVM Tuning | @FusionSecExpert Vinay from the Oracle Fusion Middleware Architecture Group (the very prolific A-Team) shares a process for analyzing and improving performance in Oracle Virtual Directory and Oracle Access Manager. Exploring Lambda Expressions for the Java Language and the JVM | Java Magazine In the latest //Java/Architect column in Java Magazine, Ben Evans, Martijn Verburg, and Trisha Gee explain how, "although Lambda expressions might seem unfamiliar to begin with, they're quite easy to pick up, and mastering them will be vital for writing applications that can take full advantage of modern multicore CPUs." SOA Galore: New Books for Technical Eyes Only Shake up up your technical skills with this trio of new technical books from community members covering SOA and BPM. Oracle Solaris 11.1 update focuses on database integration, cloud | Mark Fontecchio TechTarget editor Mark Fontecchio reports on the recent Oracle Solaris 11.1 release, with comments from IDC's Al Gillen. Solving Big Problems in Our 21st Century Information Society | Irving Wladawsky-Berger "I believe that the kind of extensive collaboration between the private sector, academia and government represented by the Internet revolution will be the way we will generally tackle big problems in the 21st century. Just as with the Internet, governments have a major role to play as the catalyst for many of the big projects that the private sector will then take forward and exploit. The need for high bandwidth, robust national broadband infrastructures is but one such example." — Irving Wladawsky-Berger ADF Mobile Custom Javasciprt – iFrame Injection | John Brunswick The ADF Mobile Framework provides a range of out of the box components to add within your AMX pages, according to John Brunswick. But what happens when "an out of the box component does not directly fulfill your development need? What options are available to extend your application interface?" John has an answer. Architects Matter: Making sense of the people who make sense of enterprise IT Why do architects matter? Oracle Enterprise Architect Eric Stephens suggests that you ask yourself this question the next time you take the elevator to the Oracle offices on the 45th floor of the Willis Tower in Chicago, Illinois (or any other skyscraper, for that matter). If you had to take the stairs to get to those offices, who would you blame? "You get the picture," he says. "Architecture is essential for any necessarily complex structure, be it a building or an enterprise." (Read the article...) Converting SSL certificate generated by a 3rd party to an Oracle Wallet | Paulo Albuquerque Oracle Fusion Middleware A-Team member Paulo Albuquerque shares "a workaround to get your private key, certificate and CA trusted certificates chain into Oracle Wallet." How Data and BPM are married to get the right information to the right people at the right time | Leon Smiers "Business Process Management…supports a large group of stakeholders within an organization, all with different needs," says Oracle ACE Leon Smiers. "End-to-end processes typically run across departments, stakeholders and applications, and can often have a long life-span. So how do organizations provide all stakeholders with the information they need?" Leon provides answers in this post. Updated Business Activity Monitoring (BAM) Class | Gary Barg Oracle SOA Team blogger Gary Barg has news for those interested in a skills upgrade. This updated Oracle University course "explains how to use Oracle BAM to monitor enterprise business activities across an enterprise in real time. You can measure your key performance indicators (KPIs), determine whether you are meeting service-level agreements (SLAs), and take corrective action in real time." Thought for the Day "For every complex problem, there is a solution that is simple, neat, and wrong." — H. L. Mencken (September 12, 1880 – January 29, 1956) Source: SoftwareQuotes.com

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• Windows Phone 8, possible tablets and what the latest update might mean

  - by Roger Hart

  Microsoft have just announced an update to Windows Phone 8. As one of the five, maybe six people who actually bought a WP8 handset I found this interesting. Then I read the blog post about it, and rushed off to write somewhat less than a thousand words about a single picture. The blog post announces an extra column of tiles on the start screen, and support for higher resolutions. If we ignore all the usual flummery about how this will make your life better, that (and the rotation lock) sounds a little like stage setting for tablets. Looking at the preview screenshot, I started to wonder. What it’s called Phablet_5F00_StartScreenProductivity_5F00_01_5F00_072A1240.jpg Pretty conclusive. If you can brand something a “phablet” and sleep at night you’re made of sterner stuff than I am, but that’s beside the point. It’s explicit in the post that Microsoft are expecting a broader range of form factors for WP8, but they stop short of quite calling out tablet size. The extra columns and resolution definitely back that up, so why stop at a 6 inch “phablet”? Sadly, the string of numbers there don’t really look like a Lumia model number – that would be a bit tendentious even for a speculative blog post about a single screenshot. “Productivity” is interesting too. I get into this a bit more below, but this is a pretty clear pitch for a business device. What it looks like Something that would look quite decent on a 7 inch screen, but something a bit too vertical to go toe-to-toe with the Surface. Certainly, it would look a lot better on a large-factor phone than any of the current models. Those tiles are going to get cramped and a bit ugly if the handsets aren’t getting bigger. What’s on it You have a bunch of missed calls, you rarely text, use a stocks app, and your budget spreadsheet and meeting notes are a thumb-reach away. Outlook is your main form of email. You care enough about LinkedIn to not only install its app but give it a huge live tile. There’s no beating about the bush here, the implicit persona is a corporate exec. With Nokia in the bag and Blackberry pushing daisies, that may not be a stupid play. There’s almost certainly a niche there if they can parlay their corporate credentials into filling it before BYOD (which functionally means an iPhone) reaches the late adopters. The really quite slick WP8 Office implementation ought to help here. This is the face they’ve chosen to present, the cultural milieu they’re normalizing for Windows Phone. It’s an iPhone for Serious Business Grown-ups. Could work, I guess. Does it mean anything? Is the latest WP8 update a sign that we can expect to see tablets running Windows Phone rather than WinRT? Well, WinRT tablets haven’t exactly taken off but I’m not quite going to make a leap like that just from a file name and a column of icons. I feel pretty safe, however, conjecturing that Microsoft would like to squeeze a WP8 “phablet” into the palm of every exec who’s ever grumbled about their Blackberry, and this release might get them a bit closer. If it works well incrementing up to larger devices, then that could be a fair hedge against WinRt crashing and burning any harder in the marketplace.

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• Inspiring a co-worker to adopt better coding practices?

  - by Aaronaught

  In the Handling my antiquated coworker question, various people discussed strategies for dealing with coworkers who are unwilling to integrate their workflow with the team's. I'd like, if possible, to learn some strategies for "teaching" a coworker who is merely ignorant of modern techniques and tools, and possibly a little apathetic. I've started working with a programmer who until recently has been working in relative isolation, in a different part of the company. He has extensive domain knowledge and most importantly he has demonstrated good problem-solving skills, something which many candidates seem to lack. However, the actual (C#) code I've seen is a throwback to the VB6 days. Procedural structure, Hungarian notation, global variables (abuse of static), no interfaces, no tests, non-use of Generics, throwing System.Exception... you get the idea. This programmer is a fair bit older than I am and, by first impressions at least, doesn't actively seek positive change. I'm not going to say resistant to change, because I think that is largely an issue of how the topic gets broached, and I want to be prepared. Programmers tend to be stubborn people, and going in with guns blazing and instituting rip-it-to-shreds code reviews and strictly-enforced policies is very likely not going to produce the end result that I want. If this were a new hire, a junior programmer, I wouldn't think twice about taking a "mentor" stance, but I'm extremely wary of treating an experienced employee as a clueless newbie (which he's not - he just hasn't kept pace with certain advancements in the field). How might I go about raising this developer's code quality standard the Dale Carnegie way, through gentle persuasion and non-material incentives? What would be the best strategy for effecting subtle, gradual changes, without creating an adversarial situation? Have other people - especially lead developers - been in this type of situation before? Which strategies were successful at stimulating interest and creating a positive group dynamic? Which strategies weren't successful and would be better to avoid? Clarifications: I really feel that several people are answering based on personal feelings without actually reading all of the details of the question. Please note the following, which should have been implied but I am now making explicit: This coworker is only my "senior" by virtue of age. I never said that his title, sphere of influence, or years at the organization exceed mine, and in fact, none of those things are true. He's a LOB programmer who's been absorbed into the main development shop. That's it. I am not a new hire, junior programmer, or other naïve idiot with grand plans to transform the company overnight. I am basically in charge of the software process, but as many who've worked as "leads" will know, responsibilities don't always correlate precisely with the org chart. I'm not asking people how to get my way, come hell or high water. I could do that if I wanted to, with the net result being that this person would become resentful and/or quit. Please try to understand that I am looking for a social, cooperative method of driving change. The mention of "...global variables... no tests... throwing System.Exception" was intended to demonstrate that the problems are not just superficial or aesthetic. Practices that may work for relatively small CRUD apps do not necessarily work for large enterprise apps, and in fact, none of the code so far has actually passed the integration tests. Please, try to take the question at face value, accept that I actually know what I'm talking about, and either answer the question that I actually asked or move on. P.S. My sincerest gratitude to those who -did- offer constructive advice rather than arguing with the premise. I'm going to leave this open for a while longer as I'm hoping to hear more in the way of real-world experiences.

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• Introducing Oracle User Productivity Kit (UPK) 12.1 Thursday 26th June 2014 – Oracle, Reading, Berkshire

  - by Kathryn Lustenberger

  Join Oracle UPK Product Management and Product Development In conjunction with Larmer Brown Register Now v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} table.MsoTableGrid {mso-style-name:"Table Grid"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-priority:59; mso-style-unhide:no; border:solid windowtext 1.0pt; mso-border-alt:solid windowtext .5pt; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-border-insideh:.5pt solid windowtext; mso-border-insidev:.5pt solid windowtext; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} UPK Client Event – Introducing v12.1 Thursday 26th June 2014 Oracle Thames Valley Park, Reading, Berkshire Agenda Time Session 10.00am Registration and Coffee 10.30am Introductions and Objectives TWIN TRACK SESSION 10.45am Introduction to UPK (Standard) Version 12.1 Overview and Demonstration for delegates new to UPK Upgrading to UPK (Standard) Version 12.1 Demonstration of the latest release, for delegates with experience of UPK 12.25pm Q&A An opportunity for delegates to raise specific questions about the tool Q&A An opportunity for delegates to raise specific questions about the latest release 12.45pm Lunch 1.30pm Larmer Brown Development Tracker Larmer Brown’s Development Tracker addresses the challenge of ensuring that a Content Development Project will meet agreed deadlines, identifying risks with sufficient notice to take action 1.50pm Case Study How the Development Tracker addressed this client’s requirement to track, monitor and report progress on a large-scale implementation Project 2.10pm Larmer Brown Library Content for UPK This session will showcase some of Larmer Brown’s content library and consider how pre-built content can be used to your advantage 2.30pm Coffee Break 2.45pm Making the most of UPK Professional This presentation and demonstration seeks to unlock the potential of UPK Professional for those that may not be fully utilising the tool   3.20pm Case Study How this client has utilised the tracking and reporting features within UPK Professional 3.40pm Summary and Conclusions 4.00pm Close

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