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  • Can't connect to FTP server from a specific location

    - by wv_pip
    Last week while uploading website files to our server via FTP, the transfer failed. Ever since then, I haven't been able to connect to the server from work. I can connect just fine from home, or by using an FTP app on my cell phone as long as I'm on the cell network. I can't access the server from any machine on my work network. It's not a credential issue, either. The error message that I always get says that a connection cannot be established, and I am never prompted for my credentials. I have changed absolutely nothing on our domain controller or our firewall/router. I've contacted our ISP (who hosts the website/FTP server) and they can't find anything wrong on their end. They insist that it must be something here at the office that is blocking access. I've also tested access to other FTP servers (ea.com, nvidia.com, etc.) so I know that port 21 is not being blocked. I'm totally stumped. Any help is much appreciated. EDIT: wireshark info here: http://www.cloudshark.org/captures/85a118ae9296?filter=ip.dst%3D%3D66.118.64.208

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  • Windows Phone 7 development: reading RSS feeds

    - by DigiMortal
    One limitation on Windows Phone 7 is related to System.Net namespace classes. There is no convenient way to read data from web. There is no WebClient class. There is no GetResponse() method – we have to do it all asynchronously because compact framework has limited set of classes we can use in our applications to communicate with internet. In this posting I will show you how to read RSS-feeds on Windows Phone 7. NB! This is my draft code and it may contain some design flaws and some questionable solutions. This code is intended to use as test-drive for Windows Phone 7 CTP developer tools and I don’t suppose you are going to use this code in production environment. Current state of my RSS-reader Currently my RSS-reader for Windows Phone 7 is very simple, primitive and uses almost all defaults that come out-of-box with Windows Phone 7 CTP developer tools. My first goal before going on with nicer user interface design was making RSS-reading work because instead of convenient classes from .NET Framework we have to use very limited classes from .NET Framework CE. This is why I took the reading of RSS-feeds as my first task. There are currently more things to solve regarding user-interface. As I am pretty new to all this Silverlight stuff I am not very sure if I can modify default controls easily or should I write my own controls that have better look and that work faster. The image on right shows you how my RSS-reader looks like right now. Upper side of screen is filled with list that shows headlines from this blog. The bottom part of screen is used to show description of selected posting. You can click on the image to see it in original size. In my next posting I will show you some improvements of my RSS-reader user interface that make it look nicer. But currently it is nice enough to make sure that RSS-feeds are read correctly. FeedItem class As this is most straight-forward part of the following code I will show you RSS-feed items class first. I think we have to stop on it because it is simple one. public class FeedItem {     public string Title { get; set; }     public string Description { get; set; }     public DateTime PublishDate { get; set; }     public List<string> Categories { get; set; }     public string Link { get; set; }       public FeedItem()     {         Categories = new List<string>();     } } RssClient RssClient takes feed URL and when asked it loads all items from feed and gives them back to caller through ItemsReceived event. Why it works this way? Because we can make responses only using asynchronous methods. I will show you in next section how to use this class. Although the code here is not very good but it works like expected. I will refactor this code later because it needs some more efforts and investigating. But let’s hope I find excellent solution. :) public class RssClient {     private readonly string _rssUrl;       public delegate void ItemsReceivedDelegate(RssClient client, IList<FeedItem> items);     public event ItemsReceivedDelegate ItemsReceived;       public RssClient(string rssUrl)     {         _rssUrl = rssUrl;     }       public void LoadItems()     {         var request = (HttpWebRequest)WebRequest.Create(_rssUrl);         var result = (IAsyncResult)request.BeginGetResponse(ResponseCallback, request);     }       void ResponseCallback(IAsyncResult result)     {         var request = (HttpWebRequest)result.AsyncState;         var response = request.EndGetResponse(result);           var stream = response.GetResponseStream();         var reader = XmlReader.Create(stream);         var items = new List<FeedItem>(50);           FeedItem item = null;         var pointerMoved = false;           while (!reader.EOF)         {             if (pointerMoved)             {                 pointerMoved = false;             }             else             {                 if (!reader.Read())                     break;             }               var nodeName = reader.Name;             var nodeType = reader.NodeType;               if (nodeName == "item")             {                 if (nodeType == XmlNodeType.Element)                     item = new FeedItem();                 else if (nodeType == XmlNodeType.EndElement)                     if (item != null)                     {                         items.Add(item);                         item = null;                     }                   continue;             }               if (nodeType != XmlNodeType.Element)                 continue;               if (item == null)                 continue;               reader.MoveToContent();             var nodeValue = reader.ReadElementContentAsString();             // we just moved internal pointer             pointerMoved = true;               if (nodeName == "title")                 item.Title = nodeValue;             else if (nodeName == "description")                 item.Description =  Regex.Replace(nodeValue,@"<(.|\n)*?>",string.Empty);             else if (nodeName == "feedburner:origLink")                 item.Link = nodeValue;             else if (nodeName == "pubDate")             {                 if (!string.IsNullOrEmpty(nodeValue))                     item.PublishDate = DateTime.Parse(nodeValue);             }             else if (nodeName == "category")                 item.Categories.Add(nodeValue);         }           if (ItemsReceived != null)             ItemsReceived(this, items);     } } This method is pretty long but it works. Now let’s try to use it in Windows Phone 7 application. Using RssClient And this is the fragment of code behing the main page of my application start screen. You can see how RssClient is initialized and how items are bound to list that shows them. public MainPage() {     InitializeComponent();       SupportedOrientations = SupportedPageOrientation.Portrait | SupportedPageOrientation.Landscape;     listBox1.Width = Width;       var rssClient = new RssClient("http://feedproxy.google.com/gunnarpeipman");     rssClient.ItemsReceived += new RssClient.ItemsReceivedDelegate(rssClient_ItemsReceived);     rssClient.LoadItems(); }   void rssClient_ItemsReceived(RssClient client, IList<FeedItem> items) {     Dispatcher.BeginInvoke(delegate()     {         listBox1.ItemsSource = items;     });            } Conclusion As you can see it was not very hard task to read RSS-feed and populate list with feed entries. Although we are not able to use more powerful classes that are part of full version on .NET Framework we can still live with limited set of classes that .NET Framework CE provides.

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  • More CPU cores may not always lead to better performance – MAXDOP and query memory distribution in spotlight

    - by sqlworkshops
    More hardware normally delivers better performance, but there are exceptions where it can hinder performance. Understanding these exceptions and working around it is a major part of SQL Server performance tuning.   When a memory allocating query executes in parallel, SQL Server distributes memory to each task that is executing part of the query in parallel. In our example the sort operator that executes in parallel divides the memory across all tasks assuming even distribution of rows. Common memory allocating queries are that perform Sort and do Hash Match operations like Hash Join or Hash Aggregation or Hash Union.   In reality, how often are column values evenly distributed, think about an example; are employees working for your company distributed evenly across all the Zip codes or mainly concentrated in the headquarters? What happens when you sort result set based on Zip codes? Do all products in the catalog sell equally or are few products hot selling items?   One of my customers tested the below example on a 24 core server with various MAXDOP settings and here are the results:MAXDOP 1: CPU time = 1185 ms, elapsed time = 1188 msMAXDOP 4: CPU time = 1981 ms, elapsed time = 1568 msMAXDOP 8: CPU time = 1918 ms, elapsed time = 1619 msMAXDOP 12: CPU time = 2367 ms, elapsed time = 2258 msMAXDOP 16: CPU time = 2540 ms, elapsed time = 2579 msMAXDOP 20: CPU time = 2470 ms, elapsed time = 2534 msMAXDOP 0: CPU time = 2809 ms, elapsed time = 2721 ms - all 24 cores.In the above test, when the data was evenly distributed, the elapsed time of parallel query was always lower than serial query.   Why does the query get slower and slower with more CPU cores / higher MAXDOP? Maybe you can answer this question after reading the article; let me know: [email protected].   Well you get the point, let’s see an example.   The best way to learn is to practice. To create the below tables and reproduce the behavior, join the mailing list by using this link: www.sqlworkshops.com/ml and I will send you the table creation script.   Let’s update the Employees table with 49 out of 50 employees located in Zip code 2001. update Employees set Zip = EmployeeID / 400 + 1 where EmployeeID % 50 = 1 update Employees set Zip = 2001 where EmployeeID % 50 != 1 go update statistics Employees with fullscan go   Let’s create the temporary table #FireDrill with all possible Zip codes. drop table #FireDrill go create table #FireDrill (Zip int primary key) insert into #FireDrill select distinct Zip from Employees update statistics #FireDrill with fullscan go  Let’s execute the query serially with MAXDOP 1. --Example provided by www.sqlworkshops.com --Execute query with uneven Zip code distribution --First serially with MAXDOP 1 set statistics time on go declare @EmployeeID int, @EmployeeName varchar(48),@zip int select @EmployeeName = e.EmployeeName, @zip = e.Zip from Employees e       inner join #FireDrill fd on (e.Zip = fd.Zip)       order by e.Zip option (maxdop 1) goThe query took 1011 ms to complete.   The execution plan shows the 77816 KB of memory was granted while the estimated rows were 799624.  No Sort Warnings in SQL Server Profiler.  Now let’s execute the query in parallel with MAXDOP 0. --Example provided by www.sqlworkshops.com --Execute query with uneven Zip code distribution --In parallel with MAXDOP 0 set statistics time on go declare @EmployeeID int, @EmployeeName varchar(48),@zip int select @EmployeeName = e.EmployeeName, @zip = e.Zip from Employees e       inner join #FireDrill fd on (e.Zip = fd.Zip)       order by e.Zip option (maxdop 0) go The query took 1912 ms to complete.  The execution plan shows the 79360 KB of memory was granted while the estimated rows were 799624.  The estimated number of rows between serial and parallel plan are the same. The parallel plan has slightly more memory granted due to additional overhead. Sort properties shows the rows are unevenly distributed over the 4 threads.   Sort Warnings in SQL Server Profiler.   Intermediate Summary: The reason for the higher duration with parallel plan was sort spill. This is due to uneven distribution of employees over Zip codes, especially concentration of 49 out of 50 employees in Zip code 2001. Now let’s update the Employees table and distribute employees evenly across all Zip codes.   update Employees set Zip = EmployeeID / 400 + 1 go update statistics Employees with fullscan go  Let’s execute the query serially with MAXDOP 1. --Example provided by www.sqlworkshops.com --Execute query with uneven Zip code distribution --Serially with MAXDOP 1 set statistics time on go declare @EmployeeID int, @EmployeeName varchar(48),@zip int select @EmployeeName = e.EmployeeName, @zip = e.Zip from Employees e       inner join #FireDrill fd on (e.Zip = fd.Zip)       order by e.Zip option (maxdop 1) go   The query took 751 ms to complete.  The execution plan shows the 77816 KB of memory was granted while the estimated rows were 784707.  No Sort Warnings in SQL Server Profiler.   Now let’s execute the query in parallel with MAXDOP 0. --Example provided by www.sqlworkshops.com --Execute query with uneven Zip code distribution --In parallel with MAXDOP 0 set statistics time on go declare @EmployeeID int, @EmployeeName varchar(48),@zip int select @EmployeeName = e.EmployeeName, @zip = e.Zip from Employees e       inner join #FireDrill fd on (e.Zip = fd.Zip)       order by e.Zip option (maxdop 0) go The query took 661 ms to complete.  The execution plan shows the 79360 KB of memory was granted while the estimated rows were 784707.  Sort properties shows the rows are evenly distributed over the 4 threads. No Sort Warnings in SQL Server Profiler.    Intermediate Summary: When employees were distributed unevenly, concentrated on 1 Zip code, parallel sort spilled while serial sort performed well without spilling to tempdb. When the employees were distributed evenly across all Zip codes, parallel sort and serial sort did not spill to tempdb. This shows uneven data distribution may affect the performance of some parallel queries negatively. For detailed discussion of memory allocation, refer to webcasts available at www.sqlworkshops.com/webcasts.     Some of you might conclude from the above execution times that parallel query is not faster even when there is no spill. Below you can see when we are joining limited amount of Zip codes, parallel query will be fasted since it can use Bitmap Filtering.   Let’s update the Employees table with 49 out of 50 employees located in Zip code 2001. update Employees set Zip = EmployeeID / 400 + 1 where EmployeeID % 50 = 1 update Employees set Zip = 2001 where EmployeeID % 50 != 1 go update statistics Employees with fullscan go  Let’s create the temporary table #FireDrill with limited Zip codes. drop table #FireDrill go create table #FireDrill (Zip int primary key) insert into #FireDrill select distinct Zip       from Employees where Zip between 1800 and 2001 update statistics #FireDrill with fullscan go  Let’s execute the query serially with MAXDOP 1. --Example provided by www.sqlworkshops.com --Execute query with uneven Zip code distribution --Serially with MAXDOP 1 set statistics time on go declare @EmployeeID int, @EmployeeName varchar(48),@zip int select @EmployeeName = e.EmployeeName, @zip = e.Zip from Employees e       inner join #FireDrill fd on (e.Zip = fd.Zip)       order by e.Zip option (maxdop 1) go The query took 989 ms to complete.  The execution plan shows the 77816 KB of memory was granted while the estimated rows were 785594. No Sort Warnings in SQL Server Profiler.  Now let’s execute the query in parallel with MAXDOP 0. --Example provided by www.sqlworkshops.com --Execute query with uneven Zip code distribution --In parallel with MAXDOP 0 set statistics time on go declare @EmployeeID int, @EmployeeName varchar(48),@zip int select @EmployeeName = e.EmployeeName, @zip = e.Zip from Employees e       inner join #FireDrill fd on (e.Zip = fd.Zip)       order by e.Zip option (maxdop 0) go The query took 1799 ms to complete.  The execution plan shows the 79360 KB of memory was granted while the estimated rows were 785594.  Sort Warnings in SQL Server Profiler.    The estimated number of rows between serial and parallel plan are the same. The parallel plan has slightly more memory granted due to additional overhead.  Intermediate Summary: The reason for the higher duration with parallel plan even with limited amount of Zip codes was sort spill. This is due to uneven distribution of employees over Zip codes, especially concentration of 49 out of 50 employees in Zip code 2001.   Now let’s update the Employees table and distribute employees evenly across all Zip codes. update Employees set Zip = EmployeeID / 400 + 1 go update statistics Employees with fullscan go Let’s execute the query serially with MAXDOP 1. --Example provided by www.sqlworkshops.com --Execute query with uneven Zip code distribution --Serially with MAXDOP 1 set statistics time on go declare @EmployeeID int, @EmployeeName varchar(48),@zip int select @EmployeeName = e.EmployeeName, @zip = e.Zip from Employees e       inner join #FireDrill fd on (e.Zip = fd.Zip)       order by e.Zip option (maxdop 1) go The query took 250  ms to complete.  The execution plan shows the 9016 KB of memory was granted while the estimated rows were 79973.8.  No Sort Warnings in SQL Server Profiler.  Now let’s execute the query in parallel with MAXDOP 0.  --Example provided by www.sqlworkshops.com --Execute query with uneven Zip code distribution --In parallel with MAXDOP 0 set statistics time on go declare @EmployeeID int, @EmployeeName varchar(48),@zip int select @EmployeeName = e.EmployeeName, @zip = e.Zip from Employees e       inner join #FireDrill fd on (e.Zip = fd.Zip)       order by e.Zip option (maxdop 0) go The query took 85 ms to complete.  The execution plan shows the 13152 KB of memory was granted while the estimated rows were 784707.  No Sort Warnings in SQL Server Profiler.    Here you see, parallel query is much faster than serial query since SQL Server is using Bitmap Filtering to eliminate rows before the hash join.   Parallel queries are very good for performance, but in some cases it can hinder performance. If one identifies the reason for these hindrances, then it is possible to get the best out of parallelism. I covered many aspects of monitoring and tuning parallel queries in webcasts (www.sqlworkshops.com/webcasts) and articles (www.sqlworkshops.com/articles). I suggest you to watch the webcasts and read the articles to better understand how to identify and tune parallel query performance issues.   Summary: One has to avoid sort spill over tempdb and the chances of spills are higher when a query executes in parallel with uneven data distribution. Parallel query brings its own advantage, reduced elapsed time and reduced work with Bitmap Filtering. So it is important to understand how to avoid spills over tempdb and when to execute a query in parallel.   I explain these concepts with detailed examples in my webcasts (www.sqlworkshops.com/webcasts), I recommend you to watch them. The best way to learn is to practice. To create the above tables and reproduce the behavior, join the mailing list at www.sqlworkshops.com/ml and I will send you the relevant SQL Scripts.   Register for the upcoming 3 Day Level 400 Microsoft SQL Server 2008 and SQL Server 2005 Performance Monitoring & Tuning Hands-on Workshop in London, United Kingdom during March 15-17, 2011, click here to register / Microsoft UK TechNet.These are hands-on workshops with a maximum of 12 participants and not lectures. For consulting engagements click here.   Disclaimer and copyright information:This article refers to organizations and products that may be the trademarks or registered trademarks of their various owners. Copyright of this article belongs to R Meyyappan / www.sqlworkshops.com. You may freely use the ideas and concepts discussed in this article with acknowledgement (www.sqlworkshops.com), but you may not claim any of it as your own work. This article is for informational purposes only; you use any of the suggestions given here entirely at your own risk.   Register for the upcoming 3 Day Level 400 Microsoft SQL Server 2008 and SQL Server 2005 Performance Monitoring & Tuning Hands-on Workshop in London, United Kingdom during March 15-17, 2011, click here to register / Microsoft UK TechNet.These are hands-on workshops with a maximum of 12 participants and not lectures. For consulting engagements click here.   R Meyyappan [email protected] LinkedIn: http://at.linkedin.com/in/rmeyyappan  

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  • The Changing Face of PASS

    - by Bill Graziano
    I’m starting my sixth year on the PASS Board.  I served two years as the Program Director, two years as the Vice-President of Marketing and I’m starting my second year as the Executive Vice-President of Finance.  There’s a pretty good chance that if PASS has done something you don’t like or is doing something you don’t like, that I’m involved in one way or another. Andy Leonard asked in a comment on his blog if the Board had ever reversed itself based on community input.  He asserted that it hadn’t.  I disagree.  I’m not going to try and list all the changes we make inside portfolios based on feedback from and meetings with the community.  I’m going to focus on major governance issues since I was elected to the Board. Management Company The first big change was our management company.  Our old management company had a standard approach to running a non-profit.  It worked well when PASS was launched.  Having a ready-made structure and process to run the organization enabled the organization to grow quickly.  As time went on we were limited in some of the things we wanted to do.  The more involved you were with PASS, the more you saw these limitations.  Key volunteers were regularly providing feedback that they wanted certain changes that were difficult for us to accomplish.  The Board at that time wanted changes that were difficult or impossible to accomplish under that structure. This was not a simple change.  Imagine a $2.5 million dollar company letting all its employees go on a Friday and starting with a new staff on Monday.  We also had a very narrow window to accomplish that so that we wouldn’t affect the Summit – our only source of revenue.  We spent the year after the change rebuilding processes and putting on the Summit in Denver.  That’s a concrete example of a huge change that PASS made to better serve its members.  And it was a change that many in the community were telling us we needed to make. Financials We heard regularly from our members that they wanted our financials posted.  Today on our web site you can find audited financials going back to 2004.  We publish our budget at the start of each year.  If you ask a question about the financials on the PASS site I do my best to answer it.  I’m also trying to do a better job answering financial questions posted in other locations.  (And yes, I know I owe a few of you some blog posts.) That’s another concrete example of a change that our members asked for that the Board agreed was a good decision. Minutes When I started on the Board the meeting minutes were very limited.  The minutes from a two day Board meeting might fit on one page.  I think we did the bare minimum we were legally required to do.  Today Board meeting minutes run from 5 to 12 pages and go into incredible detail on what we talk about.  There are certain topics that are NDA but where possible we try to list the topic we discussed but that the actual discussion was under NDA.  We also publish the agenda of Board meetings ahead of time. This is another specific example where input from the community influenced the decision.  It was certainly easier to have limited minutes but I think the extra effort helps our members understand what’s going on. Board Q&A At the 2009 Summit the Board held its first public Q&A with our members.  We’d always been available individually to answer questions.  There’s a benefit to getting us all in one room and asking the really hard questions to watch us squirm.  We learn what questions we don’t have good answers for.  We get to see how many people in the crowd look interested in the various questions and answers. I don’t recall the genesis of how this came about.  I’m fairly certain there was some community pressure though. Board Votes Until last November, the Board only reported the vote totals and not how individual Board members voted.  That was one of the topics at a great lunch I had with Tim Mitchell and Kendal van Dyke at the Summit.  That was also the topic of the first question asked at the Board Q&A by Kendal.  Kendal expressed his opposition to to anonymous votes clearly and passionately and without trying to paint anyone into a corner.  Less than 24 hours later the PASS Board voted to make individual votes public unless the topic was under NDA.  That’s another area where the Board decided to change based on feedback from our members. Summit Location While this isn’t actually a governance issue it is one of the more public decisions we make that has taken some public criticism.  There is a significant portion of our members that want the Summit near them.  There is a significant portion of our members that like the Summit in Seattle.  There is a significant portion of our members that think it should move around the country.  I was one that felt strongly that there were significant, tangible benefits to our attendees to being in Seattle every year.  I’m also one that has been swayed by some very compelling arguments that we need to have at least one outside Seattle and then revisit the decision.  I can’t tell you how the Board will vote but I know the opinion of our members weighs heavily on the decision. Elections And that brings us to the grand-daddy of all governance issues.  My thesis for this blog post is that the PASS Board has implemented policy changes in response to member feedback.  It isn’t to defend or criticize our election process.  It’s just to say that is has been under going continuous change since I’ve been on the Board.  I ran for the Board in the fall of 2005.  I don’t know much about what happened before then.  I was actively volunteering for PASS for four years prior to that as a chapter leader and on the program committee.  I don’t recall any complaints about elections but that doesn’t mean they didn’t occur.  The questions from the Nominating Committee (NomCom) were trivial and the selection process rudimentary (For example, “Tell us about your accomplishments”).  I don’t even remember who I ran against or how many other people ran.  I ran for the VP of Marketing in the fall of 2007.  I don’t recall any significant changes the Board made in the election process for that election.  I think a lot of the changes in 2007 came from us asking the management company to work on the election process.  I was expecting a similar set of puff ball questions from my previous election.  Boy, was I in for a shock.  The NomCom had found a much better set of questions and really made the interview portion difficult.  The questions were much more behavioral in nature.  I’d already written about my vision for PASS and my goals.  They wanted to know how I handled adversity, how I handled criticism, how I handled conflict, how I handled troublesome volunteers, how I motivated people and how I responded to motivation. And many, many other things. They grilled me for over an hour.  I’ve done a fair bit of technical sales in my time.  I feel I speak well under pressure addressing pointed questions.  This interview intentionally put me under pressure.  In addition to wanting to know about my interpersonal skills, my work experience, my volunteer experience and my supervisory experience they wanted to see how I’d do under pressure.  They wanted to see who would respond under pressure and who wouldn’t.  It was a bit of a shock. That was the first big change I remember in the election process.  I know there were other improvements around the process but none of them stick in my mind quite like the unexpected hour-long grilling. The next big change I remember was after the 2009 elections.  Andy Warren was unhappy with the election process and wanted to make some changes.  He worked with Hannes at HQ and they came up with a better set of processes.  I think Andy moved PASS in the right direction.  Nonetheless, after the 2010 election even more people were very publicly clamoring for changes to our election process.  In August of 2010 we had a choice to make.  There were numerous bloggers criticizing the Board and our upcoming election.  The easy change would be to announce that we were changing the process in a way that would satisfy our critics.  I believe that a knee-jerk response to criticism is seldom correct. Instead the Board spent August and September and October and November listening to the community.  I visited two SQLSaturdays and asked questions of everyone I could.  I attended chapter meetings and asked questions of as many people as they’d let me.  At Summit I made it a point to introduce myself to strangers and ask them about the election.  At every breakfast I’d sit down at a table full of strangers and ask about the election.  I’m happy to say that I left most tables arguing about the election.  Most days I managed to get 2 or 3 breakfasts in. I spent less time talking to people that had already written about the election.  They were already expressing their opinion.  I wanted to talk to people that hadn’t spoken up.  I wanted to know what the silent majority thought.  The Board all attended the Q&A session where our members expressed their concerns about a variety of issues including the election. The PASS Board also chose to create the Election Review Committee.  We wanted people from the community that had been involved with PASS to look at our election process with fresh eyes while listening to what the community had to say and give us some advice on how we could improve the process.  I’m a part of this as is Andy Warren.  None of the other members are on the Board.  I’ve sat in numerous calls and interviews with this group and attended an open meeting at the Summit.  We asked anyone that wanted to discuss the election to come speak with us.  The ERC held an open meeting at the Summit and invited anyone to attend.  There are forums on the ERC web site where we’ve invited people to participate.  The ERC has reached to key people involved in recent elections.  The years that I haven’t mentioned also saw minor improvements in the election process.  Off the top of my head I don’t recall what exact changes were made each year.  Specifically since the 2010 election we’ve gone out of our way to seek input from the community about the process.  I’m not sure what more we could have done to invite feedback from the community. I think to say that we haven’t “fixed” the election process isn’t a fair criticism at this time.  We haven’t rushed any changes through the process.  If you don’t see any changes in our election process in July or August then I think it’s fair to criticize us for ignoring the community or ask for an explanation for what we’ve done. In Summary Andy’s main point was that the PASS Board hasn’t changed in response to our members wishes.  I think I’ve shown that time and time again the PASS Board has changed in response to what our members want.  There are only two outstanding issues: Summit location and elections.  The 2013 Summit location hasn’t been decided yet.  Our work on the elections is also in progress.  And at every step in the election review we’ve gone out of our way to listen to the community and incorporate their feedback on the process. I also hope I’m not encouraging everyone that wants some change in the organization to organize a “blog rush” against the Board.  We take public suggestions very seriously but we also take the time to evaluate those suggestions and learn what the rest of our members think and make a measured decision.

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  • PASS: Bylaw Change 2013

    - by Bill Graziano
    PASS launched a Global Growth Initiative in the Summer of 2011 with the appointment of three international Board advisors.  Since then we’ve thought and talked extensively about how we make PASS more relevant to our members outside the US and Canada.  We’ve collected much of that discussion in our Global Growth site.  You can find vision documents, plans, governance proposals, feedback sites, and transcripts of Twitter chats and town hall meetings.  We also address these plans at the Board Q&A during the 2012 Summit. One of the biggest changes coming out of this process is around how we elect Board members.  And that requires a change to the bylaws.  We published the proposed bylaw changes as a red-lined document so you can clearly see the changes.  Our goal in these bylaw changes was to address the changes required by the global growth initiatives, conduct a legal review of the document and address other minor issues in the document.  There are numerous small wording changes throughout the document.  For example, we replaced every reference of “The Corporation” with the word “PASS” so it now reads “PASS is organized…”. Board Composition The biggest change in these bylaw changes is how the Board is composed and elected.  This discussion starts in section VI.2.  This section now says that some elected directors will come from geographic regions.  I think this is the best way to make sure we give all of our members a voice in the leadership of the organization.  The key parts of this section are: The remaining Directors (i.e. the non-Officer Directors and non-Vendor Appointed Directors) shall be elected by the voting membership (“Elected Directors”). Elected Directors shall include representatives of defined PASS regions (“Regions”) as set forth below (“Regional Directors”) and at minimum one (1) additional Director-at-Large whose selection is not limited by region. Regional Directors shall include, but are not limited to, two (2) seats for the Region covering Canada and the United States of America. Additional Regions for the purpose of electing additional Regional Directors and additional Director-at-Large seats for the purpose of expanding the Board shall be defined by a majority vote of the current Board of Directors and must be established prior to the public call for nominations in the general election. Previously defined Regions and seats approved by the Board of Directors shall remain in effect and can only be modified by a 2/3 majority vote by the then current Board of Directors. Currently PASS has six At-Large Directors elected by the members.  These changes allow for a Regional Director position that is elected by the members but must come from a particular region.  It also stipulates that there must always be at least one Director-at-Large who can come from any region. We also understand that PASS is currently a very US-centric organization.  Our Summit is held in America, roughly half our chapters are in the US and Canada and most of the Board members over the last ten years have come from America.  We wanted to reflect that by making sure that our US and Canadian volunteers would continue to play a significant role by ensuring that two Regional seats are reserved specifically for Canada and the US. Other than that, the bylaws don’t create any specific regional seats.  These rules allow us to create Regional Director seats but don’t require it.  We haven’t fully discussed what the criteria will be in order for a region to have a seat designated for it or how many regions there will be.  In our discussions we’ve broadly discussed regions for United States and Canada Europe, Middle East, and Africa (EMEA) Australia, New Zealand and Asia (also known as Asia Pacific or APAC) Mexico, South America, and Central America (LATAM) As you can see, our thinking is that there will be a few large regions.  I’ve also considered a non-North America region that we can gradually split into the regions above as our membership grows in those areas.  The regions will be defined by a policy document that will be published prior to the elections. I’m hoping that over the next year we can begin to publish more of what we do as Board-approved policy documents. While the bylaws only require a single non-region specific At-large Director, I would expect we would always have two.  That way we can have one in each election.  I think it’s important that we always have one seat open that anyone who is eligible to run for the Board can contest.  The Board is required to have any regions defined prior to the start of the election process. Board Elections – Regional Seats We spent a lot of time discussing how the elections would work for these Regional Director seats.  Ultimately we decided that the simplest solution is that every PASS member should vote for every open seat.  Section VIII.3 reads: Candidates who are eligible (i.e. eligible to serve in such capacity subject to the criteria set forth herein or adopted by the Board of Directors) shall be designated to fill open Board seats in the following order of priority on the basis of total votes received: (i) full term Regional Director seats, (ii) full term Director-at-Large seats, (iii) not full term (vacated) Regional Director seats, (iv) not full term (vacated) Director-at-Large seats. For the purposes of clarity, because of eligibility requirements, it is contemplated that the candidates designated to the open Board seats may not receive more votes than certain other candidates who are not selected to the Board. We debated whether to have multiple ballots or one single ballot.  Multiple ballot elections get complicated quickly.  Let’s say we have a ballot for US/Canada and one for Region 2.  After that we’d need a mechanism to merge those two together and come up with the winner of the at-large seat or have another election for the at-large position.  We think the best way to do this is a single ballot and putting the highest vote getters into the most restrictive seats.  Let’s look at an example: There are seats open for Region 1, Region 2 and at-large.  The election results are as follows: Candidate A (eligible for Region 1) – 550 votes Candidate B (eligible for Region 1) – 525 votes Candidate C (eligible for Region 1) – 475 votes Candidate D (eligible for Region 2) – 125 votes Candidate E (eligible for Region 2) – 75 votes In this case, Candidate A is the winner for Region 1 and is assigned that seat.  Candidate D is the winner for Region 2 and is assigned that seat.  The at-large seat is filled by the high remaining vote getter which is Candidate B. The key point to understand is that we may have a situation where a person with a lower vote total is elected to a regional seat and a person with a higher vote total is excluded.  This will be true whether we had multiple ballots or a single ballot.  Board Elections – Vacant Seats The other change to the election process is for vacant Board seats.  The actual changes are sprinkled throughout the document. Previously we didn’t have a mechanism that allowed for an election of a Board seat that we knew would be vacant in the future.  The most common case is when a Board members moves to an Officer role in the middle of their term.  One of the key changes is to allow the number of votes members have to match the number of open seats.  This allows each voter to express their preference on all open seats.  This only applies when we know about the opening prior to the call for nominations.  This all means that if there’s a seat will be open at the start of the next Board term, and we know about it prior to the call for nominations, we can include that seat in the elections.  Ultimately, the aim is to have PASS members decide who sits on the Board in as many situations as possible. We discussed the option of changing the bylaws to just take next highest vote-getter in all other cases.  I think that’s wrong for the following reasons: All voters aren’t able to express an opinion on all candidates.  If there are five people running for three seats, you can only vote for three.  You have no way to express your preference between #4 and #5. Different candidates may have different information about the number of seats available.  A person may learn that a Board member plans to resign at the end of the year prior to that information being made public. They may understand that the top four vote getters will end up on the Board while the rest of the members believe there are only three openings.  This may affect someone’s decision to run.  I don’t think this creates a transparent, fair election. Board members may use their knowledge of the election results to decide whether to remain on the Board or not.  Admittedly this one is unlikely but I don’t want to create a situation where this accusation can be leveled. I think the majority of vacancies in the future will be handled through elections.  The bylaw section quoted above also indicates that partial term vacancies will be filled after the full term seats are filled. Removing Directors Section VI.7 on removing directors has always had a clause that allowed members to remove an elected director.  We also had a clause that allowed appointed directors to be removed.  We added a clause that allows the Board to remove for cause any director with a 2/3 majority vote.  The updated text reads: Any Director may be removed for cause by a 2/3 majority vote of the Board of Directors whenever in its judgment the best interests of PASS would be served thereby. Notwithstanding the foregoing, the authority of any Director to act as in an official capacity as a Director or Officer of PASS may be suspended by the Board of Directors for cause. Cause for suspension or removal of a Director shall include but not be limited to failure to meet any Board-approved performance expectations or the presence of a reason for suspension or dismissal as listed in Addendum B of these Bylaws. The first paragraph is updated and the second and third are unchanged (except cleaning up language).  If you scroll down and look at Addendum B of these bylaws you find the following: Cause for suspension or dismissal of a member of the Board of Directors may include: Inability to attend Board meetings on a regular basis. Inability or unwillingness to act in a capacity designated by the Board of Directors. Failure to fulfill the responsibilities of the office. Inability to represent the Region elected to represent Failure to act in a manner consistent with PASS's Bylaws and/or policies. Misrepresentation of responsibility and/or authority. Misrepresentation of PASS. Unresolved conflict of interests with Board responsibilities. Breach of confidentiality. The bold line about your inability to represent your region is what we added to the bylaws in this revision.  We also added a clause to section VII.3 allowing the Board to remove an officer.  That clause is much less restrictive.  It doesn’t require cause and only requires a simple majority. The Board of Directors may remove any Officer whenever in their judgment the best interests of PASS shall be served by such removal. Other There are numerous other small changes throughout the document. Proxy voting.  The laws around how members and Board members proxy votes are specific in Illinois law.  PASS is an Illinois corporation and is subject to Illinois laws.  We changed section IV.5 to come into compliance with those laws.  Specifically this says you can only vote through a proxy if you have a written proxy through your authorized attorney.  English language proficiency.  As we increase our global footprint we come across more members that aren’t native English speakers.  The business of PASS is conducted in English and it’s important that our Board members speak English.  If we get big enough to afford translators, we may be able to relax this but right now we need English language skills for effective Board members. Committees.  The language around committees in section IX is old and dated.  Our lawyers advised us to clean it up.  This section specifically applies to any committees that the Board may form outside of portfolios.  We removed the term limits, quorum and vacancies clause.  We don’t currently have any committees that this would apply to.  The Nominating Committee is covered elsewhere in the bylaws. Electronic Votes.  The change allows the Board to vote via email but the results must be unanimous.  This is to conform with Illinois state law. Immediate Past President.  There was no mechanism to fill the IPP role if an outgoing President chose not to participate.  We changed section VII.8 to allow the Board to invite any previous President to fill the role by majority vote. Nominations Committee.  We’ve opened the language to allow for the transparent election of the Nominations Committee as outlined by the 2011 Election Review Committee. Revocation of Charters. The language surrounding the revocation of charters for local groups was flagged by the lawyers. We have allowed for the local user group to make all necessary payment before considering returning of items to PASS if required. Bylaw notification. We’ve spent countless meetings working on these bylaws with the intent to not open them again any time in the near future. Should the bylaws be opened again, we have included a clause ensuring that the PASS membership is involved. I’m proud that the Board has remained committed to transparency and accountability to members. This clause will require that same level of commitment in the future even when all the current Board members have rolled off. I think that covers everything.  I’d encourage you to look through the red-line document and see the changes.  It’s helpful to look at the language that’s being removed and the language that’s being added.  I’m happy to answer any questions here or you can email them to [email protected].

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  • SCOM 2007 versus Zenoss (or other open source)

    - by TheCleaner
    I've taken the liberty to test both SCOM 2007 and Zenoss and found the following: SCOM 2007 Pros: Great MS Windows server monitoring and reporting In-depth configuration and easily integrates into a "MS datacenter" Cons: limited network device monitoring support (without 3rd party plugins) expensive difficult learning curve Zenoss Pros: Open Source (free) decent server monitoring for Windows, great monitoring for Linux decent network device monitoring Cons: not as in-depth as SCOM (for Windows at least) So my question to you folks is this: Given the above, and given that I'm trying to monitor 55 Windows servers, 1 Linux server, 2 ESX servers, and Juniper equipment...which would you recommend?

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  • Onboard RAID vs Software RAID

    - by mvid
    My motherboard, an Asus M4a79t Deluxe, advertises RAID 0/1/5 capabilities. My limited understanding is that onboard RAID is better than software RAID. Is this necessarily true? Is an onboard RAID controller closer in performance to a software controller or a dedicated hardware controller?

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  • Processor with higher FSB than motherboard can support.

    - by Wesley
    Hi all, Please redirect me if there is a similar question, but I have an ECS P4VXASD2+ (V5.0) motherboard, which supports a 533 MHz FSB. I want to put in a Pentium 4 3.2 GHz processor (Socket 478) with an FSB of 800 MHz. Would this be possible? Would the FSB of the processor just be limited to 533 MHz? Thanks in advance.

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  • Home and Small to Medium Enterprise network manufacturer choice, Netgear, Linksys or D-Link ?

    - by Kedare
    (Please don't close this post, it's a serious post so... Be cool, no trolls please, I need an answer ;p) Hello, I am looking for an alternative to Cisco (too expensive for me !) for semi-pro utilization (at home but with advanced feature (I'm studying in IT)) and in small/medium enterprises. I think I will choose between LinkSys (Including Cisco Small Business), Netgear and D-Link, but I've never really used these products, that what I need is a manufacturer that make "almost" all type of networking equipment (Like Cisco but cheaper..), here are my needs : I need almost all my products to be rackable I need a good warranty (Netgear lifetime waranty rulez!) I need an "unified" network environment I made a little comparison of the characteristics that interest me after hours of search on Internet (based on result found on many websites): (Prices are based on the ldlc-pro.com french website) Hotline/Support Quality: Netgear : Not so bad Linksys : Not so bad D-Link : Poor! Most common Warranty: Netgear : Unlimited Lifetime Warranty! Linksys : Limited 3 years warranty D-Link : Limited 5 years warranty (Unlimited in US but I'm on France :(...) VPN protocols compatibles with routers on endpoint mode: Netgear : Only IPSEC :( Linksys : IPSEC, PPTP, L2TP D-Link : IPSEC, PPTP, L2TP Cheaper 8 ports Gb switch : Netgear : 30€ Linksys : 47€ D-Link : 30€ Cheaper 48 ports + 1Gb uplink(s) administrable switch : Netgear : 263€ Linksys : 630€ D-Link : 600€ Cheaper VPN router : Netgear : 100€ Linksys : 80€ D-Link : 60€ Cheaper rackable switch : Netgear : 50€ Linksys : 87€ D-Link : 50€ Cheaper rackable and administrable switch : Netgear : 120€ Linksys : 370€ D-Link : 171€ Netgear and D-Link are in the same range of price, where Linksys is more expensives. I've searched for some other criteria ( the full comparison is here, in french with shop/source links: http://forums.jeuxonline.info/showthread.php?t=1072280 ) and made a final score for each manufacturer : SCORE including IP camera sub-score: Netgear : 6.2/10 Linksys : 7.3/10 D-Link : 7.0/10 SCORE excluding IP camera sub-score: Netgear : 6.9/10 Linksys : 7.0/10 D-Link : 6.7/10 On both case, Linksys wins. So here is my little comparison, but because I've never really used these stuffs, I need your help to make a decision on witch manufacturer choose for both my personnal and corporate use. So here are the questions : What manufacturer do you recommend me (Not cisco (except Small business)) ? Why ? Have you called the call center of the customer support of one of these manufacturer ? How it was ? Did you had problems or bad experiences with these equipments ? Any other advices ? ;) Thank you !

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  • Running Apache 2.2 as another user on Windows Server 2008 R2

    - by futureelite7
    Hi, I would like to run apache as a limited user on Windows 2008 R2 for security reasons. I've created a user in the user group (let's call it apache), and set the user to run as in the services pane, but then I am unable to start the service (probably not enough permission to bind to port 80). What is the minimum privileges needed to run apache on windows 2008, or what should I do to allow the user apache to bind apache 2.2 to port 80? Thanks!

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  • Windows Server 2008 System State Backup

    - by MJ
    What I'm looking for, is info on what is contained in the server 2008 system state backup. It is incredibly large (10+ G), and annoying to backup remotely. is there a way to take a full system state, and then do like a weekly incremental? I know the wbadmin tool, but its options are limited. I'm also looking for the option to remove the 2nd or 3rd oldest backup.

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  • How do i delete/close my account on superuser.com?

    - by Adnan
    I find serverfault.com more appropriate for my questions and because I want to have as limited number of accounts on the web as possible, I want to close my account on superuser.com. Can some one tell me how to do this. I was not able to find such an option on profile page.

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  • Web Content Filtering

    - by Byron Wilcox
    I have recently bought a Cisco ASA 5505 for my small business, I was initially led to believe this device could do some limited website filtering that we would need. (one list of unrestricted, and a second for email only) Since it has come to my attention that it may not be able to do this what equipment or software will I need to make this happen?

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  • How do I make my blu-ray/hd-dvd/dvd drive multi-region?

    - by jammus
    I have a combined dvd/hd-dvd/bd drive on my machine (yeah, I'm very much the big man) which is all great and everything. However, I've got quite a few region 1 DVDs (on import, yeah?) that it won't play. I know I can switch my drive's region but this is limited to 5 times only. Is there a way I can make the drive permanently multi-region or lift this limit, the same way you can with most DVD players?

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  • Software included in Adobe Partner Connection Solution Partner Program

    - by ymasood
    Hi, I'd like to know what software is available in the Adobe Partner Connection Solution Partner Program at the Bronze level. The linked page above states, 'Not for Resale (NFR) downloads for Adobe enterprise products — Limited Use licenses' however, what are the contents here? I've tried a lot but couldn't hit any page in Google that would help. Any help in this regard is much appreciated, thanks! Yasser

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  • Core i7 on linux loses its multithreading capability after suspend

    - by rafak
    On my debian-linux system, with a core i7 920 , each time I resume after the command "pm-suspend" (suspend to RAM), mutlithreading capabilities almost disappear. More specifically, two distinct programs can use 2 distinct cores at full rate, but a single program is limited to only one core (for one instance of a multithreaded program as well as multiple instances of a monothreaded program, e.g. "make -j 4" for gcc). So I end up rebooting the system. Any help appreciated!

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  • Block Google requests to 16k using pf firewall

    - by atmosx
    I'd like to block access to Google search using PF after the threshold of 17500 requests (connection established) in 24h, from a host running FreeBSD 9. What I came up with, after reading pf-faq is this rule: pass out on $net proto tcp from any to 'www.google.com' port www flags S/SA keep state (max-src-conn 200, max-src-conn-rate 17500/86400) NOTE: 86400 are 24h in seconds. The rule should work, but PF is smart enough to know that www.google.com resolves in 5 different IPs. So my pfctl -sr output gives me this: pass out on vte0 inet proto tcp from any to 173.194.44.81 port = http flags S/SA keep state (source-track rule, max-src-conn 200, max-src-conn-rate 17500/86400, src.track 86400) pass out on vte0 inet proto tcp from any to 173.194.44.82 port = http flags S/SA keep state (source-track rule, max-src-conn 200, max-src-conn-rate 17500/86400, src.track 86400) pass out on vte0 inet proto tcp from any to 173.194.44.83 port = http flags S/SA keep state (source-track rule, max-src-conn 200, max-src-conn-rate 17500/86400, src.track 86400) pass out on vte0 inet proto tcp from any to 173.194.44.80 port = http flags S/SA keep state (source-track rule, max-src-conn 200, max-src-conn-rate 17500/86400, src.track 86400) pass out on vte0 inet proto tcp from any to 173.194.44.84 port = http flags S/SA keep state (source-track rule, max-src-conn 200, max-src-conn-rate 17500/86400, src.track 86400) PF creates 5 different rules, 1 for each IP that Google resolves. However I have the sense - without being 100% sure, I didn't had the chance to test it - that the number 17500/86400 applies for each IP. If that's the case - please confirm - then it's not what I want. In pf-faq there's another option called source-track-global: source-track This option enables the tracking of number of states created per source IP address. This option has two formats: + source-track rule - The maximum number of states created by this rule is limited by the rule's max-src-nodes and max-src-states options. Only state entries created by this particular rule count toward the rule's limits. + source-track global - The number of states created by all rules that use this option is limited. Each rule can specify different max-src-nodes and max-src-states options, however state entries created by any participating rule count towards each individual rule's limits. The total number of source IP addresses tracked globally can be controlled via the src-nodes runtime option. I tried to apply source-track-global in the above rule without success. How can I use this option in order to achieve my goal? Any thoughts or comments are more than welcome since I'm an amateur and don't fully understand PF yet. Thanks

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  • Eyefinity resolution on third monitor

    - by Sam2299
    I'm now using three monitors with resolution capability of 1920x1080. The one monitor connected to Active Display Port is (from some reason) limited to 1440x900. Is there a way to increase the resolution of the third monitor to have all three at 1920X1080? My machine: Graphics card - AMD 5770 Processor - Intel Core i7-2600 Ram - 8GB OS - Windows 7 64bit. VGC(Video Graphics Controller) driver is up to date. Got this message:

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  • DNS servers and load balancing

    - by RadiantHex
    Hi there! I'm wondering if a simple DNS server could offer, even a limited amount, of load balancing capability. I have a couple of servers and I've been told that multiple IPAddresses can be associated with one domain. Help would be very much appreciated!

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  • How to use dpkg of busybox

    - by Daniel YC Lin
    I'm trying to install pkg in a limited space embedded system. I use busybox's dpkg. To let dpkg work, I just touch a file touch /var/lib/dpkg/status But, it still can not work. $dpkg -i ntpdate_4.2.4p4+dfsg-8lenny3_sh4.deb dpkg: package ntpdate depends on netbase, which is not installed or flagged to be installed How to flag the netbase as installed?

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  • "Integrated" VMs (As opposed to "Sandboxed")

    - by sabof
    It is common for virtual machines to be sandboxes, their interaction with the host OS being limited to the absolutely necessary. Are there any projects that would try to integrate VMs (specifically Virtual Box) with their host OS (specifically Ubuntu on Windows host, but I'd be curious of other combinations as well)? Things like opening all files with a certain extension in either the host or the guest. Possibly other nice things I haven't thought of.

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