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  • The Customer Experience Revolution is Now

    - by Christie Flanagan
    To conclude this week’s focus on customer experience, I’ll end by recapping how my week began in New York City at The Experience Revolution. We all know that customers increasingly call the shots, and that winning or losing depends on how well we manage to meet their expectations. Today’s customers have a multitude of choices and are quick to jump ship following a poor experience. As a result, delivering an experience that is relevant, interactive, engaging, and consistent across channels and fostering rewarding relationships are increasingly important to business success.  It is only through exceptional customer experiences that companies can expect to acquire new customers and maintain their loyalty.  Over 400 of us gathered at Gotham Hall on Monday night to hear Oracle President Mark Hurd introduce Oracle Customer Experience, a cross-stack suite of customer experience products that include Oracle RightNow CX Cloud Service, Oracle Endeca, Oracle ATG Web Commerce, Oracle WebCenter,Oracle Siebel CRM, Oracle Fusion CRM, Oracle Social Network, and Oracle Knowledge Management. I'd encourage you check out this video to hear Mark explain why having a good product isn't good enough in the wake of the customer experience revolution. The Experience Revolution event itself was designed to deliver the kind of rich experience that sticks with you, using an interactive gallery of customer experience to deliver an individualized experience to each attendee through a combination of touch screens and near field communication technology.  Over the coming weeks we’ll share some of these customer experience vignettes with you. In the interim, you can learn more about Oracle Customer Experience solutions here.

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  • Similar domains using my business' content, and stealing SEO results

    - by Murciano
    I've been hired to create a website for a restaurant in my city, let's call it "Flying Dragon" Chinese restaurant. The restaurant has never had a website, though the business itself is about ten years old. However, if you Google the restaurant's name, the first site that comes up seems to be affiliated with the restaurant itself, even though it is not. This site - let's say, flyingdragonchinese.com - is also the one that Google has apparently selected, in its results, to be the official website of the restaurant - in essence, the first Google result is flyingdragonchinese.com, and directly beneath it, within the same entry, are the Google reviews and contact information. Upon visiting flyingdragonchinese.com (again, not the actual name), I see that the website has taken the menu content from the restaurant, in the same manner that Yelp does, but it also seems (to the untrained eye) to be the restaurant's official site. Basically, someone has created a fake website for the business (I am not sure why) using its actual menu and contact information, and is hogging the search results. The concept is similar to a "scraping site" except that the information seems to have been stolen manually. The main problem is that visitors to this site will have an inaccurate impression of the restaurant. I feel like the obvious solution is to register a new domain for my site, and simply beat out this competitor (or whatever it is) with smarter SEO and business verification with Google. However, the Conan-the-Barbarian-web-designer part of me wants to somehow bash this other site (deservedly?) into oblivion. But I don't know what I can really do, besides maybe issuing a cease-and-desist letter, or trying to contact the web host for the site, although there is no contact information available on this "fake" site for the site owner. Has anyone ever experienced something like this? Is there any solution?

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  • Canonicals with differing content

    - by Jimbo Jonny
    Interesting conundrum here with canonicals. Lets say I have a site with a "verified" system where other websites can become so and so "verified". Their url to send people to to confirm verification is something like "blah.com/verify/company1" and "blah.com/verify/company2". But logically "blah.com/verify" itself is not verifying anyone in particular, so it redirects to the signup form to get verified, at "blah.com/verify/register" As far as the actual companies registered, I figure it doesn't make sense to index every individual url with only the tiny difference of which company name it's saying yay or nay to being verified, so canonicals could come in handy on those pages to condense the indexing. Yet making "blah.com/verify" the canonical "hub" doesn't work well because it's a signup form, not a verification page, so technically has quite different content from the various verification pages themselves. But at the same time it's a bit unfair to choose 1 company to point all the canonical benefits too to use that as the "hub", yet a bit wasteful to have google index every individual verification page and spread out all that linkjuice. Basically, I'm just looking for advice, what's best for this from a search engine standpoint?

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  • Product Support Webcast for Existing Customers:Getting the Most from My Oracle Support, Tips and Tricks for WebCenter Content

    - by John Klinke
    My Oracle Support (MOS) is the one-stop support solution for WebCenter customers with Oracle Premier Support. Join us for this 1-hour Advisor Webcast "Getting the Most from My Oracle Support, Tips and Tricks for WebCenter Content" on July 11, 2013 at 11:00am Eastern (16:00 UK / 17:00 CET / 8:00am Pacific / 9:00am Mountain) Topics will include:- My Oracle Support Search, Advanced Search, and PowerViews- Information Centers- Latest Patches and Bundle Patches- My Oracle Support Community- Remote Diagnostic Administration (RDA) Make sure to register and mark this date on your calendar. Register here: https://oracleaw.webex.com/oracleaw/onstage/g.php?d=594341268&t=aOnce your registration request is approved, you will receive a confirmation email with instructions for joining the webcast on July 11. Past Advisor Webcasts have been recorded and can be viewed by going to the 'archived' tabs on this knowledge base announcement:https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=1456204.1 (active support contract required)

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  • Designing Content-Based ETL Process with .NET and SFDC

    - by Patrick
    As my firm makes the transition to using SFDC as our main operational system, we've spun together a couple of SFDC portals where we can post customer-specific documents to be viewed at will. As such, we've had the need for pseudo-ETL applications to be implemented that are able to extract metadata from the documents our analysts generate internally (most are industry-standard PDFs, XML, or MS Office formats) and place in networked "queue" folders. From there, our applications scoop of the queued documents and upload them to the appropriate SFDC CRM Content Library along with some select pieces of metadata. I've mostly used DbAmp to broker communication with SFDC (DbAmp is a Linked Server provider that allows you to use SQL conventions to interact with your SFDC Org data). I've been able to create [console] applications in C# that work pretty well, and they're usually structured something like this: static void Main() { // Load parameters from app.config. // Get documents from queue. var files = someInterface.GetFiles(someFilterOrRegexPattern); foreach (var file in files) { // Extract metadata from the file. // Validate some attributes of the file; add any validation errors to an in-memory // structure (e.g. List<ValidationErrors>). if (isValid) { // Upload using some wrapper for an ORM an someInterface.Upload(meta.Param1, meta.Param2, ...); } else { // Bounce the file } } // Report any validation errors (via message bus or SMTP or some such). } And that's pretty much it. Most of the time I wrap all these operations in a "Worker" class that takes the needed interfaces as constructor parameters. This approach has worked reasonably well, but I just get this feeling in my gut that there's something awful about it and would love some feedback. Is writing an ETL process as a C# Console app a bad idea? I'm also wondering if there are some design patterns that would be useful in this scenario that I'm clearly overlooking. Thanks in advance!

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  • Experiencing the New Social Enterprise

    - by kellsey.ruppel
    Social media and networking tools, popularly known as Web 2.0 technologies, are rapidly transforming user expectations of enterprise systems. Many organizations are investing in these new tools to cultivate a modern user experience in an “Enterprise 2.0” environment that unlocks the full potential of traditional IT systems and fosters collaboration in key business processes. Here are some key points and takeaways from some of the keynotes yesterday at the Enterprise 2.0 Conference: Social networks continue to forge complex connections between people, processes, and content, facilitating collaboration and the sharing of information The customer of today lives inside of Facebook, on your web, or has an app for that – and they have a question – and want an answer NOW Empowered employees are able to connect to colleagues, build relationships, develop expertise, self-select projects of interest to them, and expand skill sets well beyond their formal roles A fundamental promise of Enterprise 2.0 is that ideas will be generated and shared by everyone across the organization, leading to increased innovation, agility, and competitive advantage How well is your organizating delivering on these concepts? Are you able to successfully bring together people, processes and content? Are you providing the social tools your employees want and need? Are you experiencing the new social enterprise?

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  • Employee Engagement: Drive Business Value

    - by Kellsey Ruppel
    As we’ve been discussing this week, employee engagement is extremely important and you’ve probably realized that effectively engaging your employees is essential to driving business value. Your employees are the ones responsible for executing on the business’ objectives. Your employees (in the sales & service departments) are the ones interacting with your customers the most, so delivering on customer expectations and attaining high levels of customer engagement are simply not possible without successfully empowering these this stakeholder group. High employee and partner engagement can have many benefits including: Higher levels of employee productivity Longer employee retention Stronger, more enduring and more successful relationships Serving as ambassadors for an organization’s brand More likely to deliver excellent customer service Referring others for hire Recommending the organization’s products and services Sharing feedback with their colleagues In a way, engagement is a measure of employee investment in an organization’s mission and brand. And then you have the enablement piece of this as well.  It’s hard to imagine a high level of engagement existing among employees who don’t feel that they’ve been enabled to do their jobs very efficiently or effectively. You’re just not going to find high engagement among people if the everyday processes and technologies  they work with make it a challenge for them to access, share and manage the information  they need do their jobs or if they’re unable to effectively collaborate around the projects they’re working on. How does your organization measure on the employee engagement spectrum? We’ve got a number of different resources to help you get started! Portal Resource Center Video: Got a minute? WebCenter in Action Webcast Series Portal Engagement Webcast 

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  • Single CAS web application in a cluster

    - by Dolf Dijkstra
    Recently a customer wanted to set up a cluster of CAS nodes to be used together with WebCenter Sites. In the process of setting this up they realized that they needed to create a web application per managed server. They did not want to have this management burden but would like to have one web application deployed to multiple nodes. The reason that there is a need for a unique application per node is that the web-application contains information that needs to be unique per node, the postfix for the ticket id.  My customer would like to externalize the node specific configuration to either a specific classpath per managed server or to system properties set at startup.It turns out that the postfix for ticket ids is managed through a property host.name and that this property can be externalized.The host.name property is used in: /webapps/cas/WEB-INF/spring-configuration/uniqueIdGenerators.xmlIt is set in /webapps/cas/WEB-INF/spring-configuration/propertyFileConfigurer.xmlin a PropertyPlaceholderConfigurer.The documentation for PropertyPlaceholderConfigurer:http://static.springsource.org/spring/docs/2.0.x/api/org/springframework/beans/factory/config/PropertyPlaceholderConfigurer.htmlThis indicates that the properties defined through the PropertyPlaceHolderConfigurer can be externalized.To enable this externalization you would need to change host.properties so it is generic for all the managed servers and thus can be reused for all the managed servers: host.name=${cluster.node.id}Next step is to change the startup scripts for the managed servers and add a system property for -Dcluster.node.id=<something unique and stable>.Viola, the postfix is externalized and the web application can be shared amongst the cluster nodes.

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  • New Online Learning Library (OLL) content

    - by Irina
    Looking to brush up on OAM or OVD skills? Want some help with OIM? Well, have you checked our Online Learning Library (OLL) recently? OLL is a great way to pickup new skills in short blocks of time, and there is an enormous selection, on a diverse set of products. Every month these trainings get hundreds or thousands of hits. It would be worth your while to spend some time just poking around the nooks and crannies for items that interest you.A smattering of new OBEs and other content have recently become available, and if you haven't already, you might want to check them out: Identity Management: Business Scenarios Business and IT – Collaborative Access Review Sign Off and Closed Loop Identity Certification Oracle Identity Governance: End to End integration From Oracle Identity Manager to a Target Webservice Oracle Identity Manager: Configuring SOA Composite Oracle Identity Manager: Web Services Connector - Overview How to do a basic Oracle Virtual Directory (OVD) Setup? How to setup a simple Oracle Virtual Directory (OVD) Join? Installing Oracle Access Manager: Identity Server and WebPass  Also new is an Oracle University 5-day class you might want to investigate: Oracle Access Manager R2: Administration Essentials An OAM Advanced Administration class is in the works and should be available late summer or fall, so keep your calendar clear! Be sure to let us know in the Comments if there is a training you would find useful. Happy Trails :)

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  • How to add event receiver to SharePoint2010 content type programmatically

    - by ybbest
    Today , I’d like to show how to add event receiver to How to add event receiver to SharePoint2010 content type programmatically. 1. Create empty SharePoint Project and add a class called ItemContentTypeEventReceiver and make it inherit from SPItemEventReceiver and implement your logic as below public class ItemContentTypeEventReceiver : SPItemEventReceiver { private bool eventFiringEnabledStatus; public override void ItemAdded(SPItemEventProperties properties) { base.ItemAdded(properties); UpdateTitle(properties); } private void UpdateTitle(SPItemEventProperties properties) { SPListItem addedItem = properties.ListItem; string enteredTitle = addedItem["Title"] as string; addedItem["Title"] = enteredTitle + " Updated"; DisableItemEventsScope(); addedItem.Update(); EnableItemEventsScope(); } public override void ItemUpdated(SPItemEventProperties properties) { base.ItemUpdated(properties); UpdateTitle(properties); } private void DisableItemEventsScope() { eventFiringEnabledStatus = EventFiringEnabled; EventFiringEnabled = false; } private void EnableItemEventsScope() { eventFiringEnabledStatus = EventFiringEnabled; EventFiringEnabled = true; } } 2.Create a Site or Web(depending or your requirements) scoped feature and implement your feature event handler as below: public override void FeatureActivated(SPFeatureReceiverProperties properties) { SPWeb web = GetFeatureWeb(properties); //http://karinebosch.wordpress.com/walkthroughs/event-receivers-theory/ string assemblyName =  System.Reflection.Assembly.GetExecutingAssembly().FullName; const string className = "YBBEST.AddEventReceiverToContentType.ItemContentTypeEventReceiver"; SPContentType contentType= web.ContentTypes["Item"]; AddEventReceiverToContentType(className, contentType, assemblyName, SPEventReceiverType.ItemAdded, SPEventReceiverSynchronization.Asynchronous); AddEventReceiverToContentType(className, contentType, assemblyName, SPEventReceiverType.ItemUpdated, SPEventReceiverSynchronization.Asynchronous); contentType.Update(); } protected static void AddEventReceiverToContentType(string className, SPContentType contentType, string assemblyName, SPEventReceiverType eventReceiverType, SPEventReceiverSynchronization eventReceiverSynchronization) { if (className == null) throw new ArgumentNullException("className"); if (contentType == null) throw new ArgumentNullException("contentType"); if (assemblyName == null) throw new ArgumentNullException("assemblyName"); SPEventReceiverDefinition eventReceiver = contentType.EventReceivers.Add(); eventReceiver.Synchronization = eventReceiverSynchronization; eventReceiver.Type = eventReceiverType; eventReceiver.Assembly = assemblyName; eventReceiver.Class = className; eventReceiver.Update(); } 3.Deploy your solution and now you have a event receiver that attached to the Item contentType. You can download the complete source code here.You can also check how to add event receiver to a list using SharePoint event receiver item in Visual Studio2010 in my previous blog.

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  • Innovation and the Role of Social Media

    - by Brian Dirking
    A very interesting post by Andy Mulholland of CAP Gemini this week – “The CIO is trapped between the CEO wanting innovation and the CFO needing compliance” – had many interesting points: “A successful move in one area won’t be recognized and rapidly implemented in other areas to multiply the benefits, or worse unsuccessful ideas will get repeated adding to the cost and time wasted. That’s where the need to really address the combination of social networking, collaboration, knowledge management and business information is required.” Without communicating what works and what doesn’t, the innovations of our organization may be lost, and the failures repeated. That makes sense. If you liked Andy Mulholland’s blog post, you need to hear Howard Beader’s presentation at Enterprise 2.0 Conference on innovation and the role of social media. (Howard will be speaking in the Market Leaders Session at 1 PM on Wednesday June 22nd). Some of the thoughts Howard will share include: • Innovation is more than just ideas, it’s getting ideas to market, and removing the obstacles that stand in the way • Innovation is about parallel processing – you can’t remove the obstacles one by one because you will get to market too late • Innovation can be about product innovation, but it can also be about process innovation This brings us to Andy’s second issue he raises: "..the need for integration with, and visibility of, processes to understand exactly how the enterprise functions and delivers on its policies…" Andy goes on to talk about this from the perspective of compliance and the CFO’s concerns. And it’s true: innovation can come both in product innovation, but also internal process innovation. And process innovation can have as much impact as product innovation.  New supply chain models can disrupt an industry overnight. Many people ignore process innovation as a benefit of social business, because it is perceived as a bottom line rather than top line impact. But it can actually impact your top line by changing your entire business model. Oracle WebCenter sits at this crossroads between product innovation and process innovation, enabling you to drive go-to-market innovations through internal social media tools, removing obstacles in parallel, and also providing you deep insight into your processes so you can identify bottlenecks and realize whole new ways of doing business. Learn more about how at the Enterprise 2.0 Conference, where Oracle will be in booth #213 showing Oracle WebCenter and Oracle Fusion Applications.

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  • Maintaining Revision Levels

    - by kyle.hatlestad
    A question that came up on an earlier blog post was how to limit the number of revisions on a piece of content. UCM does not inherently enforce any sort of limit on how many revisions you can have. It's unlimited. In some cases, there may be content that goes through lots of changes, but there just simply isn't a need to keep all of its revisions around. Deleting those revisions through the content information screen can be very cumbersome. And going through the Repository Manager applet can take time as well to filter and find the revisions to get rid of. But there is an easier way through the Archiver. The Export Query criteria in Archiver includes a very handy field called 'Revision Rank'. With revision labels, they typically go up as new revisions come in (e.g. 1, 2, 3, 4, etc...). But you can't really use this field to tell it to keep the top 5 revisions. Those top 5 revision numbers are always going up. But revision rank goes the opposite direction. The very latest revision is always 0. The previous revision to that is 1. Previous revision to that is 2. And so on and so forth. With revision rank, you can set your query to look for any Revision Rank greater or equal to 5. Now as older revisions move down the line, their revision rank gets higher and higher until they reach that threshold. Then when you run that archive export, you can choose to delete and remove those revisions. Running that export in Archiver is normally a manual process. But with Idc Command, you can script the process and have it run automatically from the server. Idc Command is a utility that allows you to run any of the content server services via the command line. You basically feed it a text file with the services and parameters defined along with the user to run it as. The Idc Command executable is located within the \bin\ directory: $ ./IdcCommand -f DeleteOlderRevisions.txt -u sysadmin -l delete_revisions.log In this example, our IdcCommand file to run the export and do the deletions would look like: IdcService=EXPORT_ARCHIVE aArchiveName=DeleteOlderRevisions aDoDelete=1 IDC_Name=idc dataSource=RevisionIDs <<EOD>> You can then use automated scheduling routines in the OS to run the command and command file at the frequency needed. Remember that you are deleting the revisions from within UCM, but they are still getting placed within the archive. So you will need to delete those batches to have them fully removed (or re-import if you need to recover them). For more information about Idc Command, you can find that in the Idc Command Reference Guide.

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  • Loading SpriteFont through a different class than Game.cs

    - by MintyAnt
    I am trying to load up a single SpriteFont to print some debug information. In our current game, we load up both Textures and Music through a ResourceManager. They are both loaded with a filestream, and thus do not require Content.Load SoundEffect soundEffect = SoundEffect.FromStream( fs ); Since this ResourceManager does not inherit from Game or is like Game.cs, I cannot use the usual method: SpriteFont spriteFont = Content.Load<SpriteFont>(resource.Key.Item2); Anyone have any idea how I can either: -Load the SpriteFont a different way -Create my own Contentmanager

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  • Oracle Tutor: Create Accessible Content for the Disabled Community

    - by emily.chorba(at)oracle.com
    For many reasons--legal, business, and ethical--Oracle recognizes the need for its applications, and our customers' and partners' products built with our tools, to be usable by the disabled community. The following features of Tutor Author and Publisher software facilitate the creation of accessible HTML content for the disabled community.TablesThe following formatting guidelines will ensure that Tutor documents containing tables will be accessible once they are converted to HTML.• Determine whether a table is a "data table" or whether you are using a table simply for formatting. If it's a data table, you must use a heading for each column, and you should format this heading row as "table heading" style and select Table > Heading Rows Repeat.• For non data tables, it is not necessary to include a heading row.GraphicsTo create accessible graphics, add a caption to the graphic. In Microsoft Office 2000 and greater, right-click on the graphic and select Format Picture > Web (tab) > Alternative Text or select the graphic then Format > Picture > Web (tab) Alternative Text. Enter the appropriate information in the dialog box.When a document containing a graphic with alternative text is converted to HTML by Tutor, the HTML document will contain the appropriate accessibility information.Javascript elementsThe tabbed format and other javascript elements in the HTML version of the Tutor documents may not be accessible to all users. A link to an accessible/printable version of the document is available in the upper right corner of all Tutor documents.Repetitive dataIf repetitive data such as the distribution section and the ownership section are causing accessibility issues with your Tutor documents, you can insert a bookmark in the appropriate location of the document, and, when the document is converted to HTML, the bookmark will be converted to an A NAME reference (also known as an internal link). With this reference, you can create a link in Header.txt that can be prepended to each Tutor document that allows the user to bypass repetitive sections. Tutor and Oracle ApplicationsRegarding accessibility, please check Oracle's website on accessibility http://www.oracle.com/accessibility/ to find out what version of E-Business Suite is certified to work with screen readers. Oracle Tutor 11.5.6A and greater works with screen readers such as JAWS.There is no certification between Oracle Tutor and Oracle Applications because there are no related dependencies. It doesn't matter which version of the Oracle Applications you are running. Therefore, it is possible to use Oracle Tutor with earlier versions of Oracle Applications.Oracle Business Process Converter and Oracle ApplicationsOracle Business Process Converter (OBPC) converts Visio, XPDL, and Tutor models to Oracle Business Process Architect and Oracle Business Process Management. The OBPC is one of a collection of plugins to Oracle JDeveloper. Please see the VPAT as the same considerations apply.Learn MoreFor more information about Tutor, visit Oracle.Com or the Tutor Blog. Post your questions at the Tutor Forum. Emily ChorbaPrinciple Product Manager Oracle Tutor & BPM

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  • Single paging Meta Tag Duplication [duplicate]

    - by Dominic Reigns
    This question already has an answer here: Should paginated content have unique meta tags? 1 answer How to make Google understand about single paging content issue ? A single page has got above 100 paging ? 1-10 of 199 Go to Page 12345678910 ... like this as mentioned above, Do I need to put fresh meta tag on each page ??? Help me out from this issue ?

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  • Content Based Routing with BRE and ESB

    - by Christopher House
    I've been working with BizTalk 2009 and the ESB toolkit for the past couple of days.  This is actually my first exposure to ESB and so far I'm pleased with how easy it is to work with. Initially we had planned to use UDDI for storing endpoint information.  However after discussing this with my client, we opted to look at BRE instead of UDDI since we're already storing transforms in BRE.  Fortunately making the change to BRE from UDDI was quite simple.  This solution of course has the added advantage of not needing to go through the convoluted process of registering our endpoints in UDDI. The first thing to remember if you want to do content based routing with BRE and ESB is that the pipleines included in the ESB toolkit don't include disassembler components.  This means that you'll need to first create a custom recieve pipeline with the necessary disassembler for your message type as well as the ESB components, itinerary selector and dispather. Next you need to create a BRE policy.  The ESB.ContextInfo vocabulary contains vocabulary links for the various items in the ESB context dictionary.  In this vocabulary, you'll find an item called Context Message Type, use this as the left hand side of your condition.  Set the right hand side to your message type, something like http://your.message.namespace/#yourrootelement.  Now find the ESB.EndPointInfo vocabulary.  This contains links to all the properties related to endpoint information.  Use the various set operators in your rule's action to configure your endpoint. In the example above, I'm using the WCF-SQL adapter. Now that the hard work is out of the way, you just need to configure the resolver in your itinerary. Nothing complicated here.  Just select BRE as your resolver implementation and select your policy from the drop-down list.  Note that when you select a policy, the Version field will be automatically filled in with the version of your policy.  If you leave this as-is, the resolver will always use that policy version.  Alternatively, you can clear the version number and the resolver will use the highest deployed version.

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  • Managing a Web Portal

    - by A competent translator
    After skimming almost all questions tagged "books" here at Pro Webmasters to find a book on managing web portals I found references to general web mastering. Are there books on managing and curating content of public web portals , i.e. a governmental portal for a given department or agency ? I need a reference on the day-to-day management and best practices of a portal and its content. Also welcomed are references on managing multilingual portals.

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  • ??????????????????????????R-online"The Shop"?????

    - by mamoru.kobayashi
    ???????????????????????RMAP ?????????EC?????????????????????????Oracle Universal Content Management???????????????? ???????????????????2010?4?20?????? ??????????R-online "The Shop"????????? ·???????????????·????????????????????????????????????????????????????????????2009?4????????RMAP - RENOWN Make Again Plan????????????????????????????????????????????????????????EC???????????????? ·????????????????????????????????????????????????????????????EC????????????????????Oracle Universal Content Management??Web ???????????(CMS)??????????? ????????????????

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  • CNAME subdomain of subdomain with content on first subdomain

    - by BandonRandon
    Okay so maybe that title is a bit confusing but here is what I'm trying to do: I have a subdomain with content at my.example.com I want to set up something like sub.my.example.com This does not seem to work if there is content on my.example.com However if there is not content on the first subdomain it seems that it's okay to CNAME the record to example2.org This is my first real experiance with CNAME so I'm wondering about common errors to check for. my.example.com is an A record and sub.my.example.com is a CNAME EDIT I am managing the DNS though Web Host Manger (WHM) Dns records. The content is at http://vbx.knowconceptdw.net and I'm trying to set a voicemail CNAME to point to http://api.twillio.com at http://voicemail.vbx.knowconceptdw.net

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  • Apache2 - mod_expire and mod_rewrite not working in httpd.conf - serving content from tomcat

    - by Ankit Agrawal
    Hi, I am using apache2 server running on debian which forwards all the http request to tomcat installed on same machine. I have two files under my /etc/apache2/ folder apache2.conf and httpd.conf I modified httpd.conf file to look like following. # forward all http request on port 80 to tomcat ProxyPass / ajp://127.0.0.1:8009/ ProxyPassReverse / ajp://127.0.0.1:8009/ # gzip text content AddOutputFilterByType DEFLATE text/plain AddOutputFilterByType DEFLATE text/html AddOutputFilterByType DEFLATE text/xml AddOutputFilterByType DEFLATE text/css AddOutputFilterByType DEFLATE text/javascript AddOutputFilterByType DEFLATE application/xml AddOutputFilterByType DEFLATE application/xhtml+xml AddOutputFilterByType DEFLATE application/rss+xml AddOutputFilterByType DEFLATE application/javascript AddOutputFilterByType DEFLATE application/x-javascript DeflateCompressionLevel 9 BrowserMatch ^Mozilla/4 gzip-only-text/html BrowserMatch ^Mozilla/4\.0[678] no-gzip BrowserMatch \bMSIE !no-gzip !gzip-only-text/html # Turn on Expires and mark all static content to expire in a week # unset last modified and ETag ExpiresActive On ExpiresDefault A0 <FilesMatch "\.(jpg|jpeg|png|gif|js|css|ico)$" ExpiresDefault A604800 Header unset Last-Modified Header unset ETag FileETag None Header append Cache-Control "max-age=604800, public" </FilesMatch RewriteEngine On # rewrite all www.example.com/content/XXX-01.js and YYY-01.css files to XXX.js and YYY.css RewriteRule ^content/(js|css)/([a-z]+)-([0-9]+)\.(js|css)$ /content/$1/$2.$4 # remove all query parameters from URL after we are done with it RewriteCond %{THE_REQUEST} ^GET\ /.*\;.*\ HTTP/ RewriteCond %{QUERY_STRING} !^$ RewriteRule .* http://example.com%{REQUEST_URI}? [R=301,L] # rewrite all www.example.com to example.com RewriteCond %{HTTP_HOST} ^www\.example\.com$ [NC] RewriteRule ^(.*)$ http://example.com/$1 [R=301,L] I want to achieve following. forward all traffic to tomcat GZIP all the text content. Put 1 week expiry header to all static files and unset ETag/last modified header. rewrite all js and css file to certain format. remove all the query parameters from URL forward all www.example.com to example.com The problem is only 1 and 2 are working. I tried a lot with many combinations but the expire and rewrite rule (3-6) do not work at all. I also tried moving these rules to apache2.conf and .htaccess files but it didn't work either. It does not give any error but these rules are simple ignored. expires and rewrite modules are ENABLED. Please let me know what should I do to fix this. 1. Do I need to add something else in httpd.conf file (like Options +FollowSymLink) or something else? 2. Do I need to add something in apache2.conf file? 3. Do I need to move these rules to .htaccess file? If yes, what should I write in that file and where should I keep that file? in /etc/apache2/ folder or /var/www/ folder? 4. Any other info to make this work? Thanks, Ankit

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  • What Raid should I use for Website Static Files / Content

    - by Simon
    I'm building a Web server (IIS7) and would like to know the best practice for storing static content and the uploaded files of website's users (predominantly pictures, but also other documents like pdf's). I will keep the operating System on a Raid 1 array. Where should I be keeping the actual website's pages & files, it's own static content, and that of it's users? Should I be placing this content on a seperate raid array, and if so which type? I was considering using SLC SSD's (Such as the Intel's X25-e) but the following issues came to light. Will the SLC SSD's give any improvement over a 2.5" 15k SAS Drive for this type of content? If I did use SSD's, I'm under the belief I would still need to use Raid for redundancy, yet I've heard Intel X25-e's don't support TRIM. Does this scrap them as a legitimate option?

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  • Apache2 - mod_expire and mod_rewrite not working in httpd.conf - serving content from tomcat

    - by Ankit Agrawal
    I am using apache2 server running on debian which forwards all the http request to tomcat installed on same machine. I have two files under my /etc/apache2/ folder apache2.conf and httpd.conf I modified httpd.conf file to look like following. # forward all http request on port 80 to tomcat ProxyPass / ajp://127.0.0.1:8009/ ProxyPassReverse / ajp://127.0.0.1:8009/ # gzip text content AddOutputFilterByType DEFLATE text/plain AddOutputFilterByType DEFLATE text/html AddOutputFilterByType DEFLATE text/xml AddOutputFilterByType DEFLATE text/css AddOutputFilterByType DEFLATE text/javascript AddOutputFilterByType DEFLATE application/xml AddOutputFilterByType DEFLATE application/xhtml+xml AddOutputFilterByType DEFLATE application/rss+xml AddOutputFilterByType DEFLATE application/javascript AddOutputFilterByType DEFLATE application/x-javascript DeflateCompressionLevel 9 BrowserMatch ^Mozilla/4 gzip-only-text/html BrowserMatch ^Mozilla/4\.0[678] no-gzip BrowserMatch \bMSIE !no-gzip !gzip-only-text/html # Turn on Expires and mark all static content to expire in a week # unset last modified and ETag ExpiresActive On ExpiresDefault A0 <FilesMatch "\.(jpg|jpeg|png|gif|js|css|ico)$" ExpiresDefault A604800 Header unset Last-Modified Header unset ETag FileETag None Header append Cache-Control "max-age=604800, public" </FilesMatch RewriteEngine On # rewrite all www.example.com/content/XXX-01.js and YYY-01.css files to XXX.js and YYY.css RewriteRule ^content/(js|css)/([a-z]+)-([0-9]+)\.(js|css)$ /content/$1/$2.$4 # remove all query parameters from URL after we are done with it RewriteCond %{THE_REQUEST} ^GET\ /.*\;.*\ HTTP/ RewriteCond %{QUERY_STRING} !^$ RewriteRule .* http://example.com%{REQUEST_URI}? [R=301,L] # rewrite all www.example.com to example.com RewriteCond %{HTTP_HOST} ^www\.example\.com$ [NC] RewriteRule ^(.*)$ http://example.com/$1 [R=301,L] I want to achieve following. forward all traffic to tomcat GZIP all the text content. Put 1 week expiry header to all static files and unset ETag/last modified header. rewrite all js and css file to certain format. remove all the query parameters from URL forward all www.example.com to example.com The problem is only 1 and 2 are working. I tried a lot with many combinations but the expire and rewrite rule (3-6) do not work at all. I also tried moving these rules to apache2.conf and .htaccess files but it didn't work either. It does not give any error but these rules are simple ignored. expires and rewrite modules are ENABLED. Please let me know what should I do to fix this. 1. Do I need to add something else in httpd.conf file (like Options +FollowSymLink) or something else? 2. Do I need to add something in apache2.conf file? 3. Do I need to move these rules to .htaccess file? If yes, what should I write in that file and where should I keep that file? in /etc/apache2/ folder or /var/www/ folder? 4. Any other info to make this work? Thanks, Ankit

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  • Hide Content for Printing

    - by ltang
    Current, our users can view SCORM contents using frames. We would like to disable print or hide the content for printing. So far, we have tried: @media print { body { display:none } frameset {display:none} } The above line worked very inconsistently. For example, using IE8, the print preview does not show the content but when printing without preview it shows the content. Ideally we would like to disable printing altogether when our users launch any contents. If this can't be done, we would like to hide the print content so the users will print a blank page. Additionally, we would also like to disable the print screen option if possible. Please help!!!

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  • HTTP Content-type header for cached files

    - by Brian
    Hello, Using Apache with mod_rewrite, when I load a .css or .js file and view the HTTP headers, the Content-type is only set correctly the first time I load it - subsequent refreshes are missing Content-type altogether and it's creating some problems for me. Specifically, gzip is not compressing these files. I can get around this by appending a random query string value to the end of each filename, eg. http://www.site.com/script.js?12345 However, I don't want to have to do that, since caching is good and all I want is for the Content-type to be present. I've tried using a RewriteRule to force the type but still didn't solve the problem. Any ideas? Thanks, Brian More Details: HTTP headers WITHOUT random query string value: http://localhost/script.js GET /script.js HTTP/1.1 Host: localhost User-Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 Accept: */* Accept-Language: en-us,en;q=0.5 Accept-Encoding: gzip,deflate Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7 Keep-Alive: 115 Connection: keep-alive Referer: http://localhost/ Cookie: PHPSESSID=ke3p35v5qbus24che765p9jni5; If-Modified-Since: Thu, 29 Apr 2010 15:49:56 GMT If-None-Match: "3440e9-119ed-485621404f100" Cache-Control: max-age=0 HTTP/1.1 304 Not Modified Date: Thu, 29 Apr 2010 20:19:44 GMT Server: Apache/2.2.14 (Unix) mod_ssl/2.2.14 OpenSSL/0.9.8l DAV/2 PHP/5.3.1 Connection: Keep-Alive Keep-Alive: timeout=5, max=100 Etag: "3440e9-119ed-485621404f100" Vary: Accept-Encoding X-Pad: avoid browser bug HTTP headers WITH random query string value: http://localhost/script.js?c947344de8278053f6edbb4365550b25 GET /script.js?c947344de8278053f6edbb4365550b25 HTTP/1.1 Host: localhost User-Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 Accept: */* Accept-Language: en-us,en;q=0.5 Accept-Encoding: gzip,deflate Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7 Keep-Alive: 115 Connection: keep-alive Referer: http://localhost/ Cookie: PHPSESSID=ke3p35v5qbus24che765p9jni5; HTTP/1.1 200 OK Date: Thu, 29 Apr 2010 20:14:40 GMT Server: Apache/2.2.14 (Unix) mod_ssl/2.2.14 OpenSSL/0.9.8l DAV/2 PHP/5.3.1 Last-Modified: Thu, 29 Apr 2010 15:49:56 GMT Etag: "3440e9-119ed-485621404f100" Accept-Ranges: bytes Vary: Accept-Encoding Content-Encoding: gzip Content-Length: 24605 Keep-Alive: timeout=5, max=100 Connection: Keep-Alive Content-Type: application/javascript

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