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  • css layout for footer at bottom with dynamic ajax content changing height of page

    - by m42
    [Update] I actually compromised on this problem for now by foregoing the fixed footer design. It seems that there is no problem with dynamic content moving the footer and resizing containers appropriately unless the footer is fixed to the browser bottom initially. I hope others will eventually provide a great solution that encompasses the best of both worlds. I spent all day trying to get the footer to move down the page to accommodate dynamically added (via ajax) content. I really need some pointers or links because I haven't found anything that helps. Basically: My site has some pages that begin with only a text box and a button so that the total height of the content area is only a few inches beneath the header area. I don't have any problem getting the sticky footer working so that the footer appears at the bottom of the browser window even when there is very little content on screen. That same css layout works fine for other pages that have content that extends beneath the browser window. The catch: The content has to be rendered and passed to the browser with the initial load. The Problem: Any content that is added to the page via AJAX after the initial load paints down the page correctly -- but the footer remains in its initial location. Please tell me there is a fix for this. I can't post the css until checking with my boss first - if possible - and if needed, I will later - but it's just a very basic version of the many sticky footer css solutions floating around the web. Thanks.

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  • jQuery - Creating a dynamic content loader using $.get()

    - by Kenny Bones
    Hello everybody! (hello dr.Nick) :) So I posted a question yesterday about a content loader plugin for jQuery I thought I'd use, but didn't get it to work. http://stackoverflow.com/questions/2469291/jquery-could-use-a-little-help-with-a-content-loader Although it works now, I see some disadvantages to it. It requires heaploads of files where the content is in. Since the code essentially picks up the url in the href link and searches that file for a div called #content What I would really like to do is to collect all of these files into a single file and give each div/container it's unique ID and just pick up the content from those. So i won't need so many separate files laying around. Nick Craver thought I should use $.get()instead since it's got a descent callback. But I'm not that strong in js at all.. And I don't even know what this means. I'm basically used to Visual Basic and passing of arguments, storing in txt files etc. Which is really not suitable for this purpose. So what's the "normal" way of doing things like this? I'm pretty sure I'm not the only one who's thought of this right? I basically want to get content from a single php file that contains alot of divs with unique IDs. And without much hassle, fade out the existing content in my main page, pick up the contents from the other file and fade it into my main page.

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  • wget-ing protected content with exported cookies

    - by XXL
    i have exported a pair of cookies from firefox that are valid for the URL in question and tried accessing/downloading the protected content off that addr., but the end result is a return to the login page. i have tried doing about the same thing for 3 other websites with similiar outcome. any clues as to what might i be doing wrong? the syntax i'm using: wget --load--cokies=FILE URL DEBUG output created by Wget 1.12 on linux-gnu. Stored cookie www.x.org -1 (ANY) / [expiry 1901-12-13 22:25:44] c_secure_login lz8xZQ%3D%3D Stored cookie www.x.org -1 (ANY) / [expiry 1901-12-13 22:25:44] c_secure_pass 2fd4e1c67a2d28fced849ee1bb76e74a Stored cookie www.x.org -1 (ANY) / [expiry 1901-12-13 22:25:44] c_secure_uid GZX4TDA%3D --2011-01-14 13:57:02-- www.x.org/download.php?id=397003 Resolving www.x.org... 1.1.1.1 Caching www.x.org = 1.1.1.1 Connecting to www.x.org|1.1.1.1|:80... connected. Created socket 5. Releasing 0x0943ef20 (new refcount 1). ---request begin--- GET /download.php?id=397003 HTTP/1.0 User-Agent: Wget/1.12 (linux-gnu) Accept: / Host: www.x.org Connection: Keep-Alive ---request end--- HTTP request sent, awaiting response... ---response begin--- HTTP/1.1 302 Found Date: Fri, 14 Jan 2011 11:26:19 GMT Server: Apache X-Powered-By: PHP/5.2.6-1+lenny8 Set-Cookie: PHPSESSID=5f2fd97103f8988554394f23c5897765; path=/ Expires: Thu, 19 Nov 1981 08:52:00 GMT Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0 Pragma: no-cache Location: www.x.org/login.php?returnto=download.php%3Fid%3D397003 Vary: Accept-Encoding Content-Length: 0 Keep-Alive: timeout=15, max=100 Connection: Keep-Alive Content-Type: text/html ---response end--- 302 Found Stored cookie www.x.org -1 (ANY) / [expiry none] PHPSESSID 5f2fd97103f8988554394f23c5897765 Registered socket 5 for persistent reuse. Location: www.x.org/login.php?returnto=download.php%3Fid%3D397003 [following] Skipping 0 bytes of body: [] done. --2011-01-14 13:57:02-- www.x.org/login.php?returnto=download.php%3Fid%3D397003 Reusing existing connection to www.x.org:80. Reusing fd 5. ---request begin--- GET /login.php?returnto=download.php%3Fid%3D397003 HTTP/1.0 User-Agent: Wget/1.12 (linux-gnu) Accept: / Host: www.x.org Connection: Keep-Alive Cookie: PHPSESSID=5f2fd97103f8988554394f23c5897765 ---request end--- HTTP request sent, awaiting response... ---response begin--- HTTP/1.1 200 OK Date: Fri, 14 Jan 2011 11:26:20 GMT Server: Apache X-Powered-By: PHP/5.2.6-1+lenny8 Expires: Thu, 19 Nov 1981 08:52:00 GMT Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0 Pragma: no-cache Vary: Accept-Encoding Content-Length: 2171 Keep-Alive: timeout=15, max=99 Connection: Keep-Alive Content-Type: text/html ---response end--- 200 OK Length: 2171 (2.1K) [text/html] Saving to: `x.out' 0K .. 100% 18.7M=0s 2011-01-14 13:57:02 (18.7 MB/s) - `x.out' saved [2171/2171]

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  • wget-ing protected content with exported cookies

    - by XXL
    I have exported a pair of cookies from Firefox that are valid for the URL in question and tried accessing/downloading the protected content off that address, but the end result is a return to the login page. I have tried doing the same thing for 3 other websites with similar outcome. Any clues as to what I might be doing wrong? The syntax I'm using: wget --load--cookies=FILE URL ----------------------------------------------- DEBUG output created by Wget 1.12 on linux-gnu. Stored cookie www.x.org -1 (ANY) / <permanent> <insecure> [expiry 1901-12-13 22:25:44] c_secure_login lz8xZQ%3D%3D Stored cookie www.x.org -1 (ANY) / <permanent> <insecure> [expiry 1901-12-13 22:25:44] c_secure_pass 2fd4e1c67a2d28fced849ee1bb76e74a Stored cookie www.x.org -1 (ANY) / <permanent> <insecure> [expiry 1901-12-13 22:25:44] c_secure_uid GZX4TDA%3D --2011-01-14 13:57:02-- www.x.org/download.php?id=397003 Resolving www.x.org... 1.1.1.1 Caching www.x.org => 1.1.1.1 Connecting to www.x.org|1.1.1.1|:80... connected. Created socket 5. Releasing 0x0943ef20 (new refcount 1). ---request begin--- GET /download.php?id=397003 HTTP/1.0 User-Agent: Wget/1.12 (linux-gnu) Accept: */* Host: www.x.org Connection: Keep-Alive ---request end--- HTTP request sent, awaiting response... ---response begin--- HTTP/1.1 302 Found Date: Fri, 14 Jan 2011 11:26:19 GMT Server: Apache X-Powered-By: PHP/5.2.6-1+lenny8 Set-Cookie: PHPSESSID=5f2fd97103f8988554394f23c5897765; path=/ Expires: Thu, 19 Nov 1981 08:52:00 GMT Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0 Pragma: no-cache Location: www.x.org/login.php?returnto=download.php%3Fid%3D397003 Vary: Accept-Encoding Content-Length: 0 Keep-Alive: timeout=15, max=100 Connection: Keep-Alive Content-Type: text/html ---response end--- 302 Found Stored cookie www.x.org -1 (ANY) / <session> <insecure> [expiry none] PHPSESSID 5f2fd97103f8988554394f23c5897765 Registered socket 5 for persistent reuse. Location: www.x.org/login.php?returnto=download.php%3Fid%3D397003 [following] Skipping 0 bytes of body: [] done. --2011-01-14 13:57:02-- www.x.org/login.php?returnto=download.php%3Fid%3D397003 Reusing existing connection to www.x.org:80. Reusing fd 5. ---request begin--- GET /login.php?returnto=download.php%3Fid%3D397003 HTTP/1.0 User-Agent: Wget/1.12 (linux-gnu) Accept: */* Host: www.x.org Connection: Keep-Alive Cookie: PHPSESSID=5f2fd97103f8988554394f23c5897765 ---request end--- HTTP request sent, awaiting response... ---response begin--- HTTP/1.1 200 OK Date: Fri, 14 Jan 2011 11:26:20 GMT Server: Apache X-Powered-By: PHP/5.2.6-1+lenny8 Expires: Thu, 19 Nov 1981 08:52:00 GMT Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0 Pragma: no-cache Vary: Accept-Encoding Content-Length: 2171 Keep-Alive: timeout=15, max=99 Connection: Keep-Alive Content-Type: text/html ---response end--- 200 OK Length: 2171 (2.1K) [text/html] Saving to: `x.out' 0K .. 100% 18.7M=0s 2011-01-14 13:57:02 (18.7 MB/s) - `x.out' saved [2171/2171]

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  • Who IS Brian Solis?

    - by Michael Snow
    Q: Brian, Welcome to the WebCenter Blog. Can you tell our readers your current role and what career path brought you here? A: I’m proudly serving as a principal analyst at Altimeter Group, a research based advisory firm in Silicon Valley. My career path, well, let’s just say it’s a long and winding road. As a kid, I was fascinated with technology. I learned programming at an early age and found myself naturally drawn to all things tech. I started my career as a database programmer at a technology marketing agency in Southern California. When I saw the chance to work with tech companies and help them better market their capabilities to businesses and consumers, I switched focus from programming to marketing and advertising. As technologist, my approach to marketing was different. I didn’t believe in hype, fluff or buzz words. I believed in translating features into benefits and specifications and capabilities into solutions for real world problems and opportunities. In the mid 90’s I experimented with direct to consumer/customer engagement in dedicated technology forums and boards. I quickly realized that the entire approach to do so would need to change. Therefore, I learned and developed new methods for a more social and informed way of engaging people in ways that helped them, marketed the company, and also tied to tangible benefits for the company. This work would lead me to start an agency in 1999 dedicated to interactive marketing. As I continued to experiment with interactive platforms, I developed interesting methods for converting one-to-many forms of media into one-to-one-to-many programs. I ran that company until joining Altimeter Group. Along the way, in the early 2000s, I realized that everything was changing and that there were others like me finding success in what would become a more social form of media. I dedicated a significant amount of my time to sharing everything that I learned in the form of articles, blogs, and eventually books. My mission became to share my experience with anyone who’d listen. It would later become much bigger than marketing, this would lead to a decade of work, that still continues, in business transformation. Then and now, I find myself always assuming the role of a student. Q: As an industry analyst & technology change evangelist, what are you primarily focused on these days? A: As a digital analyst, I study how disruptive technology impacts business. As an aspiring social scientist, I study how technology affects human behavior. I explore both horizons professionally and personally to better understand the future of popular culture and also the opportunities that exist for organizations to improve relationships and experiences with customers and the people that are important to them. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? A: The line between work and life isn’t blurred it’s been overtly crossed and erased. We live in an always on society. The digital lifestyle keeps us connected to one another it keeps us connected all the time. Whether your sending or checking email, trying to catch up, or simply trying to get ahead, people are spending the equivalent of an extra day at work in the time they spend out of work…working. That’s absurd. It’s a matter of survival. It’s also a matter of unintended, subconscious self-causation. We brought this on ourselves and continue to do so. Think about your day. You’re in meetings for the better part of each day. You probably spend evenings and weekends catching up on email and actually doing the work you couldn’t get to during the day. And, your co-workers and executives are doing the same thing. So if you try to slow down, you find yourself at a disadvantage as you’re willfully pulling yourself out of an unfortunate culture of whenever wherever business dynamics. If you’re unresponsive or unreachable, someone within your organization or on your team is accessible. Over time, this could contribute to unfavorable impressions. I choose to steer my life balance in ways that complement one another. But, I don’t pretend to have this figured out by any means. In fact, I find myself swimming upstream like those around me. It’s essentially a competition for relevance and at some point I’ll learn how to earn attention and relevance while redrawing the line between work and life. Q: How can people keep up with what you’re working on? A: The easy answer is that people can keep up with me at briansolis.com. But, I also try to reach people where their attention is focused. Whether it’s Facebook (facebook.com/briansolis), Twitter (@briansolis), Google+ (+briansolis), Youtube (briansolis.tv) or through books and conferences, people can usually find me in a place of their choosing. Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon? A: I spent some time with the Oracle team reviewing the idea of Digital Darwinism and how technology and society are evolving faster than many organizations can adapt. Digital Darwinism: How Brands Can Survive the Rapid Evolution of Society and Technology Thursday, December 13, 2012, 10 a.m. PT / 1 p.m. ET Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast? A: We’re inviting guests to join us online as we dive into the future of business and how the convergence of technology and connected consumerism would ultimately impact how business is done. It’ll be an exciting and revealing conversation that explores just how much everything is changing. We’ll also review the importance of adapting to emergent trends and how to compete for the future. It’s important to recognize that change is not happening to us, it’s happening because of us. We are part of the revolution and therefore we need to help organizations adapt from the inside out. Watch the Entire Oracle Social Business Thought Leaders Webcast Series On-Demand and Stay Tuned for More to Come in 2013!

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  • Oracle @ E20 Conference Boston - Building Social Business

    - by Michael Snow
    12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle WebCenter is The Engagement Platform Powering Exceptional Experiences for Employees, Partners and Customers &amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;lt;span id=&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;quot;XinhaEditingPostion&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;quot;&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;gt;lt;p&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;gt; &amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;lt;/p&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;gt; The way we work is changing rapidly, offering an enormous competitive advantage to those who embrace the new tools that enable contextual, agile and simplified information exchange and collaboration to distributed workforces and  networks of partners and customers. As many of you are aware, Enterprise 2.0 is the term for the technologies and business practices that liberate the workforce from the constraints of legacy communication and productivity tools like email. It provides business managers with access to the right information at the right time through a web of inter-connected applications, services and devices. Enterprise 2.0 makes accessible the collective intelligence of many, translating to a huge  competitive advantage in the form of increased innovation, productivity and agility.The Enterprise 2.0 Conference takes a strategic perspective, emphasizing the bigger picture implications of the technology and the exploration of what is at stake for organizations trying to change not only tools, but also culture and process. Beyond discussion of the "why", there will also be in-depth opportunities for learning the "how" that will help you bring Enterprise 2.0 to your business. You won't want to miss this opportunity to learn and hear from leading experts in the fields of technology for business, collaboration, culture change and collective intelligence.Oracle was a proud Gold sponsor of the Enterprise 2.0 Conference, taking place this past week in Boston. For those of you that weren't able to make it - we've made the Oracle Social Network Presentation session available here and have posted the slides below. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • You Say You Want a (Customer Experience) Revolution

    - by Christie Flanagan
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} rev-o-lu-tion [rev-uh-loo-shuhn] noun 1. a sudden, radical or complete change 2. fundamental change in the way of thinking about or visualizing something; a change of paradigm 3. a changeover in use or preference especially in technology <the computer revolution> Lately, I've been hearing an awful lot about the customer experience revolution.  Tonight Oracle will be hosting The Experience Revolution, an evening of exploration and networking with customer experience executives in New York City where Oracle President Mark Hurd will introduce Oracle Customer Experience, a cross-stack suite of customer experience products that includes Oracle WebCenter and a number of other Oracle technologies. Then on Tuesday and Wednesday, the Forrester Customer Experience Forum East also kicks off in New York City where they'll examine how businesses can "reap the full business benefits of the customer experience revolution." So, are we in the midst of a customer experience revolution? As a consumer, I can answer that question with a definitive “yes.” When I bought my very first car, I had a lot of questions. How do I know if I’m paying a fair price? How do I know if this dealer is honest? Why do I have to sit through these good cop, bad cop shenanigans between sales and sales management at the dealership? Why do I feel like I’m doing these people a favor by giving them my business? In the end the whole experience left me feeling deeply unsatisfied. I didn’t feel that I held all that much power over the experience and the only real negotiating trick I had was to walk out, which I did, many times before actually making a purchase. Fast forward to a year ago and I found myself back in the market for a new car. The very first car that I bought had finally kicked the bucket after many years, many repair bills, and much wear and tear. Man, I had loved that car. It was time to move on, but I had a knot in my stomach when I reflected back on my last car purchase experience and dreaded the thought of going through that again. Could that have been the reason why I drove my old car for so long? But as I started the process of researching new cars, I started to feel really confident. I had a wealth of online information that helped me in my search. I went to Edmunds and plugged in some information on my preferences and left with a short list of vehicles. After an afternoon spent test driving the cars my short list, I had determined my favorite – it was a model I didn’t even know about until my research on Edmunds! But I didn’t want to go back to the dealership where I test drove it. They were clearly old school and wanted me to buy the way that they wanted to sell. No thanks! After that I went back online. I figured out exactly what people had paid for this car in my area. I found out what kind of discount others were able to negotiate from an online community forum dedicated to the make and model. I found out how the sales people were being incentivized by the manufacturer that month. I learned which dealers had the best ratings and reviews. This was actually getting exciting. I was feeling really empowered. My next step was to request online quotes from the some of the highest rated dealers but I already knew exactly how much I was going to pay. This was really a test for the dealers. My new mantra was “let he who delivers the best customer experience win.” An inside sales rep from one dealer responded to my quote request within a couple of hours. I told him I had already decided on the make and model and it was just a matter of figuring out who I would buy it from. I also told them that I was really busy and wouldn’t set foot in the dealership unless we had come to terms beforehand. Lastly, I let him know that I’d prefer to work out the details via email. He promised to get back to me shortly with a detailed quote. Over the next few days I received calls from other dealers. One asked me a host of questions that I had already answered in their lengthy online form. Another blamed their website performance issues for their delay in responding to my request. But by then it didn’t really matter because I’d already bought the car days before from the dealer who responded to me first and who was willing to adjust their sales process to accommodate my buying one. So, yes, I really do believe we are in the midst of a customer experience revolution. And every revolution leaves some victorious and other vanquished. Which side do you want to be on when it comes to the customer experience revolution?

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  • Alcatel-Lucent: Enterprise 2.0: The Top 5 Things I would Do Over

    - by Kellsey Ruppel
    Happy Monday! Does anyone else feel as if the weekend went entirely too quickly? At least for those of us in the United States, we have the 4th of July Holiday next week to look forward to This week on the blog, we are going to focus on "WebCenter by Example" and highlight best practices from customers and partners. I recently came across this article and I think this is a great example of how we can learn from one another when it comes to social collaboration adoption. Do you agree with Jem? What things or best practices have you learned in your organizations?  By Jem Janik, Enterprise community manager, Alcatel-Lucent  Not so long ago, Engage, the Alcatel-Lucent employee social network and collaboration platform, celebrated its third birthday. With more than 25,000 members actively interacting each month, Engage has been a big enough success that it’s been the subject of external articles, and often those of us who helped launch it will go out and speak about what aspects contributed to that success. Hindsight is still 20/20 and what it takes to successfully launch an enterprise 2.0 community is fairly well-known now.  Today I want to tell you what I suspect you really want to know about.  As the enterprise community manager for Engage, after three years in, what are the top 5 things I wish we (and I mostly mean me) could do over? #5 Define your analytics solution from the start There is so much to do when you launch a community and initially growing it without complete chaos is quite a task.  It doesn’t take too long to get to a point where you want to focus your continued efforts in growing company collaboration.  Do people truly talk across regional boundaries or have we shifted siloed conversations to a new platform.  Is there one organization that doesn’t interact with another? If you are lucky you’ll have someone in your community team well versed in the world of databases and SQL queries, but it takes time to figure out what backend analytics data actually means. Professional support can be expensive and it may be hard to justify later as it typically has the community manager as the only main customer.  Figure out what you think you’ll want to know and how to get it early on. The sooner the better even if it doesn’t seem that critical at the time. #4 Lobbies guide you to the right places One piece of feedback that comes up more and more as we keep growing Engage is it’s hard to find stuff, or new people are not sure where to start. Something we’re doing now is defining some general topic areas of interest to be like “lobbies” into the platform and some common hashtags to go with them. I liken this to walking into a large medical or professional building for the first time.  There are hundreds of offices, and you look to a sign in the lobby to get guided to the right place for you.  We’re building that sign for members now, but again we missed the boat as the majority of the company has had their initial Engage experience. #3 Clean up, clean up, clean up Knowledge work and folksonomies are messy! The day we opened the doors to Engage I would have said we should keep everything ever created in Engage with an argument that it was a window into our collective knowledge so nothing should go.  Well, 6000+ groups and 200,000+ pieces of content later, I’ve changed my mind.  As previously mentioned, with too much “stuff” the system can be overwhelming to new members and it makes it harder to get what you’re looking for.   Do we need that help document about a tool we no longer have? NO!  Do we need that group that had 1 document and 2 discussions in the last two years? NO! Should we only have one group about a given topic instead of 4?  YES! Last fall, Engage defined a cleanup process for groups not used for a long time.  We also formed a volunteer cleaning army who are extra eyes on the hunt for “stuff” that should be updated, merged, or deleted.  It’s better late than never, but in line with what’s becoming a theme I wish these efforts had started earlier. #2 Communications & local community management One of the most important aspects of my job is to make sure people who should be talking to each other are actually doing it.  Connecting people to the other people they should know, the groups they should join, a piece of content that shouldn’t be missed.   I have worked both inside and outside of communications teams, and they are the best informed people in your company.  They know when something big is coming, how it impacts employees, how it fits with strategy, who else knows more, etc.  Having communications professionals who are power users can help scale up community management because they are already so well connected.  They also need to have the platform skills to pay attention without suffering email overload, how to grab someone’s attention, etc.  I wish I’d had figured this out much earlier.  If I had I would have groomed more communications colleagues into advocates and power members right at the start. #1 Grooming advocates vs. natural advocates I’ve just alluded to this above already. The very best advocates are those who naturally embrace your platform and automatically start to see new ways to work within it.  Those advocates seem to come out of the woodwork naturally since some of them are early adopters.  Not surprisingly, our best advocates today are those same people who were willing to come kick the tires when the community was completely empty.  Unfortunately, we didn’t get a global spread of those natural advocates.  I did ask around when we first launched for other people who might be good candidates, but didn’t push too hard as there were so many other things to get ready.  That was a mistake.  If I could get a redo I would have formally asked for people to be assigned where there were gaps and groomed them into an advocate.  Today as we find new advocates to fill the gaps, people are hesitant as the initial set has three years of practice are ahead of the curve power members; it definitely would have been easier earlier on. As fairly early adopters to corporate scale enterprise collaboration, there hasn’t been a roadmap to follow as we’ve grown Engage, which is part of the fun! It’s clear a lot of issues are more easily tackled the earlier you identify and begin to correct them, and I’ve identified the main five I wish I could redo.  In the spirit of collaboration, I hope someone else learns from my mistakes! View the original article by Jem here. 

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  • Using XNA ContentPipeline to export a file in a machine without full XNA GS

    - by krolth
    My game uses the Content Pipeline to load the spriteSheet at runtime. The artist for the game sends me the modified spritesheet and I do a build in my machine and send him an updated project. So I'm looking for a way to generate the xnb files in his machine (this is the output of the content pipeline) without him having to install the full XNA Game studio. 1) I don't want my artist to install VS + Xna (I know there is a free version of VS but this won't scale once we add more people to the team). 2) I'm not interested in running this editor/tool in Xbox so a Windows only solution works. 3) I'm aware of MSBuild options but they require full XNA I researched Shawn's blog and found the option of using Msbuild Sample or a new option in XNA 4.0 that looked promising here but seems like it has the same restriction: Need to install full XNA GS because the ContentPipeline is not part of the XNA redist. So has anyone found a workaround for this?

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  • Using dnnModal.show in your modules and content

    - by Chris Hammond
    One thing that was added in DotNetNuke 6 but hasn’t been covered in great detail is a method called dnnModal.show. Calling this method is fairly straight forward depending on your need, but before we get into how to call/use the method, let’s talk about what it does first. dnnModal.show is a method that gets called via JavaScript and allows you to load up a URL into a modal popup window within your DotNetNuke site. Basically it will take that URL and load it into an IFrame within the current DotNetNuke...(read more)

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  • How to deploy Document Set using CAML in SharePoint2010 solution package

    - by ybbest
    In my last post, I showed you how to use Document Set using SharePoint UI in the browser. In this post, I’d like to show you how to create the same Document Set using CAML and SharePoint solution package. You can download the complete solution here. 1. Create the Application Number site column using the SharePoint empty element item template in VS2010 <?xml version="1.0" encoding="utf-8"?> <Elements xmlns="http://schemas.microsoft.com/sharepoint/"> <Field Type="Text" DisplayName="ApplicationNumber" Required="FALSE" EnforceUniqueValues="FALSE" Indexed="FALSE" MaxLength="255" Group="YBBEST" ID="{916bf3af-5ec1-4441-acd8-88ff62ab1b7e}" Name="ApplicationNumber" ></Field> </Elements> 2. Create the Loan Application Form and Loan Contract Form content types. <?xml version="1.0" encoding="utf-8"?> <Elements xmlns="http://schemas.microsoft.com/sharepoint/"> <!-- Parent ContentType: Document (0x0101) --> <ContentType ID="0x0101005dfbf820ce3c49f69c73a00e0e0e53f6" Name="Loan Contract Form" Group="YBBEST" Description="Loan Contract Form" Inherits="TRUE" Version="0"> <FieldRefs> <FieldRef ID="916bf3af-5ec1-4441-acd8-88ff62ab1b7e" Name="ApplicationNumber" DisplayName="ApplicationNumber" /> </FieldRefs> </ContentType> <!-- Parent ContentType: Document (0x0101) --> <ContentType ID="0x010100f3016e3d03454b93bc4d6ab63941c0d2" Name="Loan Application Form" Group="YBBEST" Description="Loan Application Form" Inherits="TRUE" Version="0"> <FieldRefs> <FieldRef ID="916bf3af-5ec1-4441-acd8-88ff62ab1b7e" Name="ApplicationNumber" DisplayName="ApplicationNumber" /> </FieldRefs> </ContentType> </Elements> 3. Create the Loan Application Document Set. 4. Create the Document Set Welcome Page using the SharePoint Module item template. Notes: 1.When creating document set content type , you need to set the  Inherits=”FALSE”  or remove the  Inherits=”TRUE” from the content type definition (default is  Inherits=”FALSE”) . This is the Document Set limitation in the current version of SharePoint2010. Because of this , you also need to manually  attach the event receiver and  Document Set welcome page to your custom Document Set Content Type. 2. Shared Fields are push down only: 3. Not available in SharePoint foundation (only SharePoint Server 2010). 4. You can’t have folders within document sets (you can place document sets in folders though). For a complete limitation and considerations , you can see the references for details. References: Document Set Limitations and Considerations in SharePoint 2010 1 Document Set Limitations and Considerations in SharePoint 2010 2 Document Sets planning (SharePoint Server 2010) Import Document Sets Issue http://msdn.microsoft.com/en-us/library/gg581064.aspx http://channel9.msdn.com/Events/TechEd/NorthAmerica/2010/OSP305 DocumentSet Class

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  • How to deploy Document Set using CAML in SharePoint2010 solution package

    - by ybbest
    In my last post, I showed you how to use Document Set using SharePoint UI in the browser. In this post, I’d like to show you how to create the same Document Set using CAML and SharePoint solution package. You can download the complete solution here. 1. Create the Application Number site column using the SharePoint empty element item template in VS2010 <?xml version="1.0" encoding="utf-8"?> <Elements xmlns="http://schemas.microsoft.com/sharepoint/"> <Field Type="Text" DisplayName="ApplicationNumber" Required="FALSE" EnforceUniqueValues="FALSE" Indexed="FALSE" MaxLength="255" Group="YBBEST" ID="{916bf3af-5ec1-4441-acd8-88ff62ab1b7e}" Name="ApplicationNumber" ></Field> </Elements> 2. Create the Loan Application Form and Loan Contract Form content types. <?xml version="1.0" encoding="utf-8"?> <Elements xmlns="http://schemas.microsoft.com/sharepoint/"> <!-- Parent ContentType: Document (0x0101) --> <ContentType ID="0x0101005dfbf820ce3c49f69c73a00e0e0e53f6" Name="Loan Contract Form" Group="YBBEST" Description="Loan Contract Form" Inherits="TRUE" Version="0"> <FieldRefs> <FieldRef ID="916bf3af-5ec1-4441-acd8-88ff62ab1b7e" Name="ApplicationNumber" DisplayName="ApplicationNumber" /> </FieldRefs> </ContentType> <!-- Parent ContentType: Document (0x0101) --> <ContentType ID="0x010100f3016e3d03454b93bc4d6ab63941c0d2" Name="Loan Application Form" Group="YBBEST" Description="Loan Application Form" Inherits="TRUE" Version="0"> <FieldRefs> <FieldRef ID="916bf3af-5ec1-4441-acd8-88ff62ab1b7e" Name="ApplicationNumber" DisplayName="ApplicationNumber" /> </FieldRefs> </ContentType> </Elements> 3. Create the Loan Application Document Set. 4. Create the Document Set Welcome Page using the SharePoint Module item template. Notes: 1.When creating document set content type , you need to set the  Inherits=”FALSE”  or remove the  Inherits=”TRUE” from the content type definition (default is  Inherits=”FALSE”) . This is the Document Set limitation in the current version of SharePoint2010. Because of this , you also need to manually  attach the event receiver and  Document Set welcome page to your custom Document Set Content Type. 2. Shared Fields are push down only: 3. Not available in SharePoint foundation (only SharePoint Server 2010). 4. You can’t have folders within document sets (you can place document sets in folders though). For a complete limitation and considerations , you can see the references for details. References: Document Set Limitations and Considerations in SharePoint 2010 1 Document Set Limitations and Considerations in SharePoint 2010 2 Document Sets planning (SharePoint Server 2010) Import Document Sets Issue http://msdn.microsoft.com/en-us/library/gg581064.aspx http://channel9.msdn.com/Events/TechEd/NorthAmerica/2010/OSP305 DocumentSet Class

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  • how to enable iis 7 dynamic content compression?

    - by davidcl
    I've turned on dynamic content compression in IIS 7, but Fiddler is showing that my dynamic pages are still being served without content-encoding: gzip. Static content compression is working fine on the same servers. Not sure if it matters but most of the dynamic pages are coldfusion pages and we're also using the IIS URL rewriting module. This is from my applicationhost.config. <httpCompression directory="%SystemDrive%\inetpub\temp\IIS Temporary Compressed Files"> <scheme name="gzip" dll="%Windir%\system32\inetsrv\gzip.dll" /> <dynamicTypes> <add mimeType="text/*" enabled="true" /> <add mimeType="message/*" enabled="true" /> <add mimeType="application/javascript" enabled="true" /> <add mimeType="*/*" enabled="false" /> </dynamicTypes> <staticTypes> <add mimeType="text/*" enabled="true" /> <add mimeType="message/*" enabled="true" /> <add mimeType="application/javascript" enabled="true" /> <add mimeType="*/*" enabled="false" /> </staticTypes> </httpCompression> ... <urlCompression doDynamicCompression="true" /> Here's a sample request: GET / HTTP/1.1 Host: web5.example.com User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6 (.NET CLR 3.5.30729) Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Language: en-us,en;q=0.5 Accept-Encoding: gzip,deflate Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7 Keep-Alive: 115 Connection: keep-alive and response header: HTTP/1.1 200 OK Transfer-Encoding: chunked Content-Type: text/html; charset=UTF-8 Server: Microsoft-IIS/7.0 ... Date: Mon, 22 Feb 2010 20:59:36 GMT

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  • Retrieve the content of Microsoft Word document using OpenXml and C#

    - by ybbest
    One of the tasks involves me to retrieve the contents of Microsoft Word document (word2007 above). I try to search for some resources online with not much luck; most of the examples are for writing contents to word document using OpenXml. I decide to blog this as my reference and hopefully people who read this post will find it useful as well. To retrieve the contents of Microsoft Word document using XML is extremely simple. 1. Firstly, you need to download and install the Open XML SDK 2.0 for Microsoft Office. (Download link) 2. Create a Console application then add the DocumentFormat.OpenXml.dll and WindowsBase.dll to the project, you can find these dlls in the .NET tab of the Add Reference window. 3. Write the following code to grab the contents from the word document and display it on the console window. You can download the complete source code here. References: Getting Started with the Open XML SDK 2.0 for Microsoft Office Walkthrough: Word 2007 XML Format Word Processing How To Open XML SDK 2.0 for Microsoft Office Office Developer Center openxmldeveloper Open XML Package Explorer

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  • Load SpriteFont in XNA

    - by user22715
    I'm planning on my game using multiple backgrounds so I'm trying to use spritefonts to draw the text. Every time I load my spritefont I get a error. Line1 = content.Load<SpriteFont>("Courier New"); Line2 = content.Load<SpriteFont>("Courier New"); This is the error I get. Error loading "Courier New". File not found. Although this was the font listed on the official microsoft website http://msdn.microsoft.com/en-us/library/bb447673.aspx.

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  • San Joaquin County, California Wins AIIM 2012 Carl E. Nelson Best Practice Award

    - by Peggy Chen
    Last month, AIIM, the global community of information professionals, announced the winners of the 2012 Carl E. Nelson Best Practices Awards. And San Joaquin County, California won in the small company category for 1-100 employees. The Carl E. Nelson Best Practices Award was established to recognize excellence in the area of information management. "Best practice" denotes a standard of excellence that has been achieved with an organization and refers to a process that can be quantified, adapted and repeated. Like many counties, San Joaquin County, California, was faced with huge challenges due to decreasing funds and staff, including decreased cost of building capability. It needed to streamline processes, cut costs per activity, modernize and strengthen the infrastructure, and adopt new technology and standards such as the National Information Exchange Model (NIEM). The Integrated Justice Information System (IJIS) provides a Web-based system to link more than 650,000 residents, 18 agencies countywide and other law enforcement systems nationwide. The county’s modernization initiative focused on replacing its outdated warrant system, implementing service-oriented architecture (SOA) to simplify integration between county law and justice systems, deploying Business Process Management (BPM), Case Management with content management, and Web technologies from Oracle. A critical part of their success has been the proper alignment of our Strategic Vision to the way the organization was enabled to plan and execute (and continues to execute) their modernization project. Congratulations to San Joaquin County!

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  • IIS MIME type for XML content

    - by Rodolfo
    recently a third party plugin I'm using to display online magazines stopped working on mobile devices. According to their help page, this happens for people serving with IIS. Their solution is to set the MIME type .xml to "application/xml". It's by default set to "text/xml". Changing it does work, but would that have unintended side effects or is it actually the correct way and IIS just set it wrong?

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  • Loading dynamic content and rewrite URL on Hashchange event with Jquery Mobile

    - by user3611500
    I'm building a mobile version for my website using Jquery Mobile API. The framework provides automate AJAX navigation processing. But as far as i know it require "real" pages for loading purpose. What i want to do is override the automate navigation process of it and process the hashchange on my own. But i can't not rewrite the url using window.hashChange, which is running well on my non-mobile website version : $(function () { $(window).off().hashchange(function () { if (location.hash.length > 1) { PageSelect(); } }); $(window).hashchange(); }); I just only want to take advantage on jquery mobile interfaces, i don't want anything with its automate ajax navigation stuff ! I tried to disable it using ajaxEnabled() but got no luck.

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  • Google Analytics on Static Site Hosted by GAE

    - by Cody Hess
    I finagled hosting a static site on Google App Engine at http://corbyhaas.com The HTML when visiting the URL shows some meta information and a frame to the site's actual address: http://cody-static-sites.appspot.com/corbyhaas which has the content. This is done automagically by Google App Engine. I've set up Google Analytics by including their script in my index.html, but the report shows 100% of visits coming from referring site "corbyhaas.com", which is useless information. Has anyone set up Google Analytics for a static GAE site? Is there a setting in my Analytics dashboard I can tweak, or is this a hazard of using Google App Engine for static content? Also, while it's not relevant here (but could be for future sites), does GAE's method of showing only meta information with frames for static data affect SEO?

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  • Adding graph in excel based on the content of ADFdi Table

    - by Arun
    Often we tend to represent the data present in the table in a graphical format to give a visual impression of the data. This article would be explaining the way to achieve it using the data we have in ADFdi table of the integrated workbook. Pre-requisites: Microsoft Office 2007 JDeveloper 11.1.1.1.0 and above Assuming we are already having an ADFdi enabled workbook with a table based on an Employee table as shown in the image below. Also, add the table.download to the ribbon toolbar as menu item / as action for the startup event. From excel, we'll add a new 3D bar chart Now, we need to select the data range for the chart. We will take an example of chart based on the salary of the employees. So, the data for the X-Axis of the chart would be the Ename and the data for the Y-Axis being the salary. We can do that by right clicking on the Chart and selecting Select Data. We would select the Legend Entry Series name as the Sal header column in the table, and for the data, we select both the header row and the row below it (by holding Shift key). And, for the Category Axis, we select the Ename header row and the row below it (by holding Shift key). We can get the chart now, by running the Workbook and downloading the data into the table. This simple example can be enhanced for complex graphs by using the data from the ADFdi table to use the power of excel along with ADF Desktop Integration.

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  • Meta Description Tag Implies Content

    Although Meta data are become less and less necessary for your onsite SEO, there is a still enough of a debate to delve a little deeper into the subject. A great web page preparation seeking to gain better search engine rankings is the effective use of HTML-based meta-tags. While these elements have no direct effect upon site positioning, they do offer website designers more control in the way a site is presented when it does return in search engine's results.

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  • A Look At A New Duplicate Content Technique

    SEO or search engine optimization has always been considered as one of the most effective methods used in Internet marketing. This technique is much similar to SEM or search engine marketing, but off... [Author: Margarette Mcbride - Web Design and Development - May 06, 2010]

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