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  • General purpose ticketing/tech support system [closed]

    - by crazybyte
    Possible Duplicate: What’s your favorite ticketing system? I was wondering if somebody could recommend me a very user friendly or simple general purpose ticketing/tech support system. I need something that is web based, preferably open-sourced/free software implemented using PHP, Ruby, Ruby on Rails or Java (as back end) with MySQL or PostgreSQL as database engine. I need something that is not development management oriented or project management oriented like Eventum or similar (random example), something to which the user can connect open a tech support request and be able to follow it until is solved or dropped.I need it to be open-sourced to be able to modify it if there is a need or extend it. I tried a number of such systems available and I found that osTicket or eTicket is something that it's close to what I need, but the code is somewhat flaky and some of the features are working badly or behaving strangely. Any thoughts/advice where to find something similar? Thanks!

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  • ASUS P6X58D and 12 GB of RAM

    - by Hunter
    I just assembled my new PC and it screams, BUT it's only recognizing 8 GB of RAM in BIOS and OS rather than the installed 12 GB. In the BIOS the RAM was registering at 1066 MHz so I set it to 1600 MHz. I updated the BIOS to the latest non-beta release. http://www.asus.com/product.aspx?P_ID=wurRaDZ8lo4Ckukj OS: Windows 7 Ultimate 64-bit Motherboard: ASUS P6X58D Premium CPU: Intel Core i7 920 RAM: CORSAIR XMS3 12 GB (6 x 2 GB) 240-Pin DDR3 SDRAM DDR3 1600 HDD: Intel 80 GB SSD SATA II Power supply: Kingwin 1000 W Modular I've installed the Beta BIOS 0808 but no luck!

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  • Nginx password protect one domain and avoid config duplication

    - by gansbrest
    I got 2 domains dev.domain.com and beta.domain.com. At the moment I have one server section (default) with a bunch of specific locations and rules. Now I need to password protect beta.domain.com. Is there a way to do this without creating additional server section and essentially duplicating all my location and other rules? Generally I would like to know how other people manage complex nginx configurations. Do they just copy sections (duplicate) or include common rules somehow?

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  • Windows Server firewall asking for advice

    - by George2
    Hello everyone, I have Windows Server 2003/2008 machine, and I deployed some application on this machine. I want to put this machine in a sandbox environment, which means I want this machine to be able to access only proxy/gateway, its private used SQL Server database server, and I want to avoid network access from this machine to other machines in lab server room. Any easy solutions? BTW: my current environment is, I have a server which runs some Beta software in a Lab server room. It connects internet through proxy/gateway. Since the software is Beta, I want to reduce the risk of being hacked from internet and controlled by hacking sofwtare to attack my other servers in the same Lab server. thanks in advance, George

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  • Rails: Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock'

    - by misbehavens
    So I've got a Ruby on Rails application that I am trying to run (in development) on Snow Leopard. I've got it working on my Ubuntu computer, but now I need to get my Snow Leopard environment set up. Originally, I installed the MySQL 2.8.1 Ruby Gem and was running into this issue: uninitialized constant MysqlCompat::MysqlRes But thanks to this tutorial I was able to resolve it by running this command and installing a previous version of the Gem: export ARCHFLAGS="-arch i386 -arch x86_64" ;sudo gem install --no-rdoc --no-ri -v=2.7 mysql -- --with-mysql-dir=/usr/local/mysql --with-mysql-config=/usr/local/mysql/bin/mysql_config Now that I've resolved that issue, I'm running into a different error: Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' This happens when I try to run rake db:migrate as well as when the server is running. How can I resolve this issue?

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  • Asus P6X58D & 12GB of RAM

    - by Hunter
    I just assembled my new PC and it screams, BUT it's only recognizing 8GB of ram in BIOS and OS rather than the installed 12GB. In the BIOS the RAM was registering at 1066 so I set it to 1600MHz. I update the BIOS to the latest non-beta release. http://www.asus.com/product.aspx?P_ID=wurRaDZ8lo4Ckukj OS = Windows 7 Ultimate 64-bit Mobo = Asus P6X58D Premium CPU = Intel Core i7 920 RAM = CORSAIR XMS3 12GB (6 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 HDD = Intel 80GB SSD SATA II PS = Kingwin 1000W Modular I've installed the Beta BIOS 0808 but no luck!

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  • 404 when page exists - IIS 5, ASP.NET 4.0

    - by tsilb
    I have a webserver running Server 2003 Datacenter and IIS 5 which is hosting a variety of ASP.NET 2.0 websites. I'm attempting to add an ASP.NET 4.0 website which I wrote via the VS2010 Beta, and I have .NET 4.0 Beta 1 installed on the server. The website appears to be configured correctly; anonymous access is on, it points to the right folder, and is set to asp.net 4.0. Why might it be giving me a 404 error when I browse to it, both locally and remotely?

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  • What linux permissions are need for www?

    - by Xeoncross
    I know that 777 is full read/write/execute permission for owner/group/other. So this doesn't seem to be needed as it leaves random users full permissions. What permissions are need to be used on /var/www so that... Source control like git or svn Normal users in a group like "websites" or added to "www-data" Servers like apache or lighthttpd And PHP/Perl/Ruby can all read, create, and run files there? If I'm correct, Ruby and PHP scripts are not "executed" directly - but passed to an interpreter. So there is no need for execute permission on files in /var/www. Therefore, it seems like the correct permission would be chmod -R 1660 which would make all files shareable by these four entities all files non-executable by mistake block everyone else from the directory entirely set the permission mode to "sticky" for all future files Is this correct? Update: I just realized that files and directories might need different permissions - I was talking about files above so i'm not sure what the directory permissions would need to be.

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  • unable to receiving emails to my client.

    - by Karthik Malla
    Hello, I created my own mail server client my domain name is www.softmail.me from this mail client I can able to send emails to any email provider but I cannot receive any emails back. I hosted my client at http://beta.softmail.me do I need to apply settings of a sub domain or domain settings are enough. Kindly check my dns settings and reply me. my DNS details are A (Host) host = @ points = 65.75.241.26 host = beta points = 65.75.241.26 host = accs points = 65.75.241.26 host = mail points = 65.75.241.26 host = stable points = 65.75.241.26 CNAME (Alias) host = imap points = mail host = pop points = mail host = smtp points = mail host = www points = @ MX (Mail Exchange) priority = 10 host = mail points = @ Please verify the above settings and tell me why I am unable to receive emails back from other email providers.

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  • Load login shell inside user cronjob

    - by sa125
    I'm trying to run a rake task using a scheduled cronjob. My crontab looks something like this: 0 1 * * 1-7 /bin/bash -l -c "cd ~/jobs/rake && rake reports:create >> ~/jobs/logs/cron.log" Ruby on my account is provided by RVM, which is loaded via ~/.bashrc (before the no-interaction check): # load RVM env [[ -s $HOME/.rvm/scripts/rvm ]] && source $HOME/.rvm/scripts/rvm # If not running interactively, don't do anything [ -z "$PS1" ] && return # ... rest of logic Time and again, this task fails to run since RVM isn't loaded when the task is called (uses system's /usr/bin/ruby instead), and gem dependencies are missing. How can I make crontab load my shell environment before executing my scheduled jobs? thanks.

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  • Error loading page

    - by blay
    i have this script on my jquery mobile page that calls an insert script(untitled.asp) for data insertion, but when i press the submit buttom it tells me error loading page and it doesn't work <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <link rel="stylesheet" href="http://code.jquery.com/mobile/1.3.0-beta.1/jquery.mobile-1.3.0-beta.1.min.css" /> <script src="http://code.jquery.com/jquery-1.8.3.min.js"></script> <script src="http://code.jquery.com/mobile/1.3.0-beta.1/jquery.mobile-1.3.0-beta.1.min.js"></script> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <title>Untitled Document</title> </head> <body> <form action="" method="POST" name="form1" id="form1"> <table width="327" border="0"> <tr> <td width="88">Item</td> <td width="185"><label for="item_name"></label> <input type="text" name="item_name" id="item_name" /></td> </tr> <tr> <td>Quantity</td> <td><label for="quantity"></label> <input type="text" name="quantity" id="quantity" /></td> </tr> <tr> <td>Price</td> <td><label for="price"></label> <input type="text" name="price" id="price" /></td> </tr> <tr> <td colspan="2">&nbsp; <input type="submit" value="Submit" /></td> </tr> </table> </form> <script> $(document).ready(function(){ $("form").on('submit',function(event){ event.preventDefault(); data = $(this).serialize(); $.ajax({ type: "POST", url: "untitled.asp", data: data }).done(function( msg ) { alert( "Data Saved: " + msg ); }); }); }); </script> </body> </html> it works fine on the website but when putting it into a mobile app it pops up this error

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  • Barcode scanner work in browser

    - by JP Hellemons
    I have a Manhattan Barcode scanner Contact CCD Handheld 80mm scan width, USB. I have connected it to Windows 7 x64. I managed to get it to scan several barcodes by configuring it to USB Mode. If I open up Notepad it scans and displays the barcodes correctly. But when I set the cursor in a textbox in my browser (IE9 beta, Firefox 3.6 or Chrome 8.0 beta), it scans correctly but opens the download dialog afterwards. This gets triggered by CTRL+J normally.... What did I do wrong? I tried several barcodes (Code128 and several others) and tried different browsers and Notepad. it works in Notepad but doesn't in the browsers...

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  • Why doesn't the Gtalk plugin work in Firefox 3.6 betas? [closed]

    - by etlovett
    I've done a quick Google search, Bugzilla search, and glanced at Google's site for the GTalk plugin, but I can't find an answer, so I thought I'd pose the question here: On OS X, in the Firefox 3.6 betas (I'm now on beta 5, but it's been happening since at least beta 3), the GTalk plugin doesn't work for me. I've been completely unable to use video chat in GChat, which forces me to open Firefox 3.5 whenever I want to use it. This happens even after I uninstall/reinstall the GTalk plugin. Anyone know why this is happening?

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  • gltail “Missing gem net-ssh”

    - by Ian
    I'm attempting to get gltail set up on my local system to monitor logs remotely. I've got all the dependencies installed, but when I go to run gltail ... ./gl_tail configfile ../config.yaml I get this output: Missing gem net-ssh. Ubuntu: sudo gem install -y net-ssh -r .. which I've done a number of times. Here is the output: dev@ubuntu:~/Desktop/Fudge-gltail-e5b252d/bin$ sudo gem install net-ssh Successfully installed net-ssh-2.0.15 1 gem installed Installing ri documentation for net-ssh-2.0.15... Installing RDoc documentation for net-ssh-2.0.15... But when I go to run it again, I get the same missing gem net-ssh error. dev@ubuntu:~/Desktop/Fudge-gltail-e5b252d/bin$ which ruby /usr/bin/ruby dev@ubuntu:~/Desktop/Fudge-gltail-e5b252d/bin$ which gem /usr/bin/gem Why isn't net-ssh being seen as properly installed?

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  • no download and install progress, no error message (no text at all!) for sudo gem install merb

    - by Delirium tremens
    I'm using ruby 4.2, rubygems 1.3.5-1ubuntu2 and Ubuntu Lucid Lynx. I installed ruby and rubygems with Synaptic. Since "The gem command will output its progress while it sucks down and installs all the necessary gems for a full Merb install. " is written at http://wiki.merbivore.com/howto/installation/gems, when I type sudo gem update --system, I get: "ERROR: While executing gem ... (RuntimeError) gem update --system is disabled on Debian. RubyGems can be updated using the official Debian repositories by aptitude or apt-get." and rubygems has list, build and help commands, I'm wondering if in Ubuntu rubygems is used only for something other than downloading. If it isn't, why isn't rubygems showing any text for sudo gem install merb?

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  • Nginx vs Apache as reverse proxy, which one to choose

    - by mhd
    Hi, this kind of question maybe has been asked here but I couldn't find any that really match my question. Heard that nginx performance is quite impressive, but Apache has more docs, community(read:expert) to get help Now what I want to know, how both web servers compare in term of performance, easiness of config, level of customization,etc. AS REVERSE PROXY server in a vps environment?? I'm still weighing between the two for a ruby web app(not ROR) served with thin server. Specific answer will be much appreciated. General answer not touching the ruby part is okay. I'm still noob in web server administration.

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  • Restore iPod Touch

    - by Jason
    Ok.... So I'm part of the iOS developer program and downloaded iOS 6.0 Beta to my iPod Touch. But, I was having troubles getting XCode Beta to run so I tried to downgrade back to the current 5.1.1. Halfway through the downgrade, the process encountered an error. Now my iPod won't boot. I tried restoring it in iTunes, but I think it's trying to restore it to version 6.0, not finding it on the Apple website since it's not out yet, and failing. Any ideas on how to restore my ipod??

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  • How can I get the size of an Amazon S3 bucket?

    - by Garret Heaton
    I'd like to graph the size (in bytes, and # of items) of an Amazon S3 bucket and am looking for an efficient way to get the data. The s3cmd tools provide a way to get the total file size using s3cmd du s3://bucket_name, but I'm worried about its ability to scale since it looks like it fetches data about every file and calculates its own sum. Since Amazon charges users in GB-Months it seems odd that they don't expose this value directly. Although Amazon's REST API returns the number of items in a bucket, [s3cmd] doesn't seem to expose it. I could do s3cmd ls -r s3://bucket_name | wc -l but that seems like a hack. The Ruby AWS::S3 library looked promising, but only provides the # of bucket items, not the total bucket size. Is anyone aware of any other command line tools or libraries (prefer Perl, PHP, Python, or Ruby) which provide ways of getting this data?

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  • "Press Tab to search <site>" in Chrome not working

    - by YatharthROCK
    The problem After partially entering a URL like meta.st, Chrome adds in the rest of the URL slected in blue and says "Press Tab to search Meta Stack Overflow". But on pressing, it just moves the cursor to the next item like in a normal text-field. Other info I'm on Windows 7 Home Basic. My Chrome version number is 22.0.1229.52 beta-m (beta channel). This was working before. What I've tried I've reported it in Chrome (by going to Options Tools Report an issue...). I've also tried deleting all my custom search engines (they might've been interfering) and also tried creating a new profile. I also googled, but to no avail. How do I fix this? Thanks.

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  • Frequent connection drops when playing online games (StarCraft 2, Battlefield 3) and behind NAT - how to diagnose? [migrated]

    - by Moshev
    I am having some trouble with (I suspect) my wireless router. It's connected to the internet with a regular lan cable and has a static, public IP address. Our two home PCs connect to the router with regular lan cables, plus there's a laptop which connects over wifi. diagram: Internet | | <- isp-supplied cat5 ethernet cable | D-Link D300 ...wifi... laptop / \ / <- cable -> \ PC1 PC2 The PCs and laptop are behind NAT and share the router's public IP. The router is a D-Link D300. PC1 is used for online gaming and I'm experiencing frequent "connection dropped" errors when playing Battlefield 3, StarCraft 2 and the Diablo 3 beta; but not with TeamFortress 2 or the Tribes Ascend beta. The issue goes away when I remove the router and connect PC1 directly to the ISP's cable. I have also tried disconnecting PC2 and the laptop, leaving PC1 as the only machine connected to the router - doesn't help. How can I diagnose what precisely the issue is?

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  • Frequent connection drops when playing online games (StarCraft 2, Battlefield 3) and behind NAT - how to diagnose?

    - by Moshev
    I am having some trouble with (I suspect) my wireless router. It's connected to the internet with a regular lan cable and has a static, public IP address. Our two home PCs connect to the router with regular lan cables, plus there's a laptop which connects over wifi. diagram: Internet | | <- isp-supplied cat5 ethernet cable | D-Link D300 ...wifi... laptop / \ / <- cable -> \ PC1 PC2 The PCs and laptop are behind NAT and share the router's public IP. The router is a D-Link D300. PC1 is used for online gaming and I'm experiencing frequent "connection dropped" errors when playing Battlefield 3, StarCraft 2 and the Diablo 3 beta; but not with TeamFortress 2 or the Tribes Ascend beta. The issue goes away when I remove the router and connect PC1 directly to the ISP's cable. I have also tried disconnecting PC2 and the laptop, leaving PC1 as the only machine connected to the router - doesn't help. How can I diagnose what precisely the issue is?

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  • General purpose ticketing/tech support system [closed]

    - by crazybyte
    Possible Duplicate: What’s your favorite ticketing system? I was wondering if somebody could recommend me a very user friendly or simple general purpose ticketing/tech support system. I need something that is web based, preferably open-sourced/free software implemented using PHP, Ruby, Ruby on Rails or Java (as back end) with MySQL or PostgreSQL as database engine. I need something that is not development management oriented or project management oriented like Eventum or similar (random example), something to which the user can connect open a tech support request and be able to follow it until is solved or dropped.I need it to be open-sourced to be able to modify it if there is a need or extend it. I tried a number of such systems available and I found that osTicket or eTicket is something that it's close to what I need, but the code is somewhat flaky and some of the features are working badly or behaving strangely. Any thoughts/advice where to find something similar? Thanks!

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  • When should I upgrade to Ubuntu 10.04 (Lucid Lynx)? [closed]

    - by Emyr
    I'm a web developer for a small non-IT firm. When 9.10 came out, I was using it with no adverse effects from about a month before release (iirc, first beta), initially as an upgrade but as a clean install later to ensure my system would be consistent with most other 9.10 systems. The last alpha of 10.04 came out last week, with another 2 weeks before beta. I'm quite eager to do it today, but obviously the usual "not for production systems" notice is still in place. When should I upgrade? Do I need to worry about software installed from source? (./configure, make, make install etc) Is the attraction of a non-brown theme really this tempting for you?

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  • How can I prevent Apache from exposing a user's password?

    - by Marius Marais
    When using basic authentication (specifically via LDAP, but htpasswd also) with Apache, it makes the REMOTE_USER variable available to the PHP / Ruby / Python code underneath -- this is very useful for offloading authentication to the webserver. In our office environment we have lots of internal applications working like this over SSL, all quite secure. BUT: Apache exposes the PHP_AUTH_USER (=REMOTE_USER) and PHP_AUTH_PW variables to any application inside PHP. (PHP_AUTH_PW contains the plaintext password the user entered.) This means it's possible for the app to harvest usernames and passwords. Presumably the same information is available to Python and Ruby (all three are currently in use; PHP is being phased out). So how can I prevent Apache from doing this? One idea is to use Kerberos Negotiate authentication (which does not expose the password and has the benefit of being SSO), but that automatically falls back to Basic for some browsers (Chrome and in some cases Firefox), causing the password to be exposed again.

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