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• WebCenter Content Web Search Performance: Do you really need that folder path info?

  - by Nicolas Montoya

  End-users want content at their fingertips at the speed of thought if possible. When running search operations in the WebCenter Conter Web Interface every second or fraction of a second improvement does matter. When doing some trace analysis on the systemdatabase tracing on a customer environment, we came across some SQL queries that were unnecessarily being triggered! These were related to determining the folder path for every entry part of the search result set. However, this folder path was not even being used as part of the displayed information in the user interface.Why was the folder path information being collected when it was not even displayed in the UI? We found that the configuration parameter 'FolderPathInSearchResults' was set to 'true' under Administration > Admin Server > General Configuration > Additional Configuration Variables as shown below:When executing a quicksearch by keyword we were getting 100 out of 2280 entries in the first page of the result set.When thera 'FolderPathInSearchResults' configuration parameter is set to 'true', the following queries appear in the systemdatabase tracing:100 executions for a query on the FolderFiles table for each of the documents displayed in the first page:>systemdatabase/6       12.13 11:17:48.188      IdcServer-199   1.45 ms. SELECT * FROM FolderFiles WHERE dDocName='SLC02VGVUSORAC140641' AND fLinkRank=0[Executed. Returned row(s): true]382 executions for a query of the folders tables - most of the documents that match the keyword criteria are at a folder depth level of three or four:>systemdatabase/6       12.13 11:17:48.114      IdcServer-199   2.57 ms. SELECT FolderFolders.*,FolderMetaDefaults.* FROM FolderFolders,FolderMetaDefaults WHERE FolderFolders.fFolderGUID=FolderMetaDefaults.fFolderGUID(+) AND((FolderFolders.fFolderGUID = '1EB8E527E19B09ED3FE82EE310AEA13A' ) )[Executed.Returned row(s): true]By setting this 'FolderPathInSearchResults' configuration parameter to 'false', the above queries were no longer reported in the Server Output System Audit Information.Now, let's consider a practical scenario:Search result set page = 100Average folder depth der document in the search result set: 5The number of folder path related queries will be: 100 + 5*500 = 600If each query takes slightly over 3 ms. You would have 2000 ms (2 seconds) spent in server time to get this information.The overall performance impact goes beyond seerver time execution, as this information needs to travel from the server to the browser. If the documents are further nested into the folder hierarchy, additional hundreds of queries may be executed. If folder path is not being displayed in the end-user interface profile, your system may be better of with the 'FolderPathInSearchResults' configuration parameter disabled.

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• How can I be prepared to join a company?

  - by Aerovistae

  There's more to it than that, but this title was the best way I could think of to sum it up. I'm a senior in a good computer science program, and I'm graduating early. About to start interviews and all whatnot. I'm not a super-experienced programmer, not one of those people who started in middle school. I'm decent at this, but I'm not among the best, not nearly. I have to do an awful lot of googling. So today I'm meeting some fellow for lunch at a campus cafe to discuss some front-end details when this tall, good-looking guy begs pardon, says he's new to campus, says he's wondering if we know where he can go to sign up for recruiting developers. Quickly evolves into long conversation: he's the CEO of a seems-to-be-doing-well start-up. Hiring passionate interns and full-times. Sounds great! I take one look at his site on my own computer later, immediately spot a major bug. No idea how to fix it, but I see it. I go over to the page code, and good god. It's the standard amount of code you would expect from a full-scale web application, a couple dozen pages of HTML and scripts. I don't even know where to start reading it. I've built sites from scratch, but obviously never on that scale, nor have I ever worked on one of that scale. I have no idea which bit might generate the bug. But that sets me thinking: How could someone like me possibly settle into an environment like that? A start-up is a very high-pressure working environment. I don't know if I can work at that pace under those constraints-- I would hate to let people down. And with only 10 employees, it's not like anyone has much time to help you get your bearings. Somewhere in there is a question. Can you see it? I'm asking for general advice here. Maybe even anecdotal advice. Is joining a start-up right out of college a scary process? Am I overestimating what it would take to figure out the mass of code behind this site? What's the likelihood a decent but only moderately-experienced coder could earn his pay at such a place? For instance, I know nothing of server-side/back-end programming. Never touched it. That scares me.

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• Tip #19 Module Private Visibility in OSGi

  - by ByronNevins

  I hate public and protected methods and classes.  It requires so much work to change them in a huge project like GlassFish.  Not to mention that you may well have to support those APIs forever.  They are highly overused in GlassFish.  In fact I'd bet that > 95% of classes are marked as public for no good reason.  It's just (bad) habit is my guess. private and default visibility (I call it package-private) is easier to maintain.  It is much much easier to change such classes and methods around.  If you have ANY public method or public class in GlassFish you'll need to grep through a tremendous amount of source code to find all callers.  But even that won't be theoretically reliable.  What if a caller is using reflection to access public methods?  You may never find such usages. If you have package private methods, it's easy.  Simply grep through all the code in that one package.  As long as that package compiles ok you're all set.  There can' be any compile errors anywhere else.  It's a waste of time to even look around or build the "outside" world.  So you may be thinking: "Aha!  I'll just make my module have one giant package with all the java files.  Then I can use the default visibility and maintenance will be much easier.  But there's a problem.  You are wasting a very nice feature of java -- organizing code into separate packages.  It also makes the code much more encapsulated.  Unfortunately to share code between the packages you have no choice but to declare public visibility. What happens in practice is that a module ends up having tons of public classes and methods that are used exclusively inside the module.  Which finally brings me to the point of this blog:  If Only There Was A Module-Private Visibility Available Well, surprise!  There is such a mechanism.  If your project is running under OSGi that is.  Like GlassFish does!  With this mechanism you can easily add another level of visibility by telling OSGi exactly which public you want to be exposed outside of the module.  You get the best of both worlds: Better encapsulation of your code so that maintenance is easier and productivity is increased. Usage of public visibility inside the module so that you can encapsulate intra-module better with packages. How I do this in GlassFish: Carefully plan out at least one package that will contain "true" publics.  This is the package that will be exported by OSGi.  I recommend just one package. Here is how to tell OSGi to use it in GlassFish -- edit osgi.bundle like so:-exportcontents:     org.glassfish.mymodule.truepublics;  version=${project.osgi.version} Now all publics declared in any other packages will be visible module-wide but not outside the module. There is one caveat: Accessing "module-private" items outside of the module is controlled at run-time, not compile-time.  The compiler has no clue that a public in a dependent module isn't really public.  it will happily compile it.  At runtime you will definitely see fireworks.  The good news is that you don't have to wait for the code path that tries to use the "module-private" items to fire.  OSGi will complain loudly when that module gets loaded.  OSGi will refuse to load it.  You will see an error like this: remote failure: Error while loading FOO: Exception while adding the new configuration : Error occurred during deployment: Exception while loading the app : org.osgi.framework.BundleException: Unresolved constraint in bundle com.oracle.glassfish.miscreant.code [115]: Unable to resolve 115.0: missing requirement [115.0] osgi.wiring.package; (osgi.wiring.package=org.glassfish.mymodule.unexported). Please see server.log for more details. That is if you accidentally change code in module B to use a public that is really a "module-private" in module A, then you will see the error immediately when you try to test whatever you were changing in module B.

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• Defining a service layer: the text-based adventure

  - by Stacy Vicknair

  Applications these days have more options than ever for a user interface, and it’s only going to grow. A successful product might require native applications for mobile devices, a regular web implementation, or even a gaming console. These systems often will be centralized and data driven. The solution is one that’s fairly solitary, a service layer! Simply put, take what’s shared and put it behind a physical or abstract layer that defines the boundary between the specific user interface and the shared content.   I know, I know, none of this is complicated. But some times it can be difficult to discern what belongs on which side of the line. For instance, say we’re creating a service that will provide content for both an ASP.NET MVC application and a WP7 application. Although the content served to each application is the same, there are different paradigms and patterns for displaying that data in the different environments. In ASP.NET MVC, you may create a model specific to a page that combines necessary information. In the WP7 application you might require different sets of data that you will connect via MVVM with the view. The general rule of thumb is that any shared content, business rules, or data should exist separately. Any element that is specific to the current UI implementation should be included in a separate library or with the UI implementation itself. The WP7 application doesn’t need my MVC specific model classes. My MVC application doesn’t require those INotifyPropertyChanged viewmodels that the WP7 application depends on. In both cases, there should be additional processing done above the service layer to massage the data to the application’s specific needs.   Service-ocalypse: the text based adventure What helps me the most about deciding whether or not something belongs coupled to the UI implementation or in the shared implementation is thinking of the simplest implementation you could have: a console application. You might have played a game like Peasant’s Quest: The console app is the text based adventure game version of your application. If you’re service was consumed in its simplest form, you would simply have a console based API for it that issues requests. Maybe those requests aren’t SWIM TO BOAT, but they might be CREATE USER JOHN. If I issue a request, I expect that request to be issued to the service. If the service has any exceptions or issues with my input, that business logic should be encapsulated in that service, not implemented in the UI. The service layer should be your functional application in its entirety, and anything above that layer should only assist with the display of that information.

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• Are they asking too much of me?

  - by Tesserex

  Or am I just whining? Background: I work for a "startup," which I put in air quotes because the company has been around for 4 years. We have about 40 employees in three offices, 9 here plus some part time. We have a good amount of investment and bring in about 75% of what we spend (so not profitable just yet.) Standard work week is supposed to be about 60 hours, but they justify that as we have to be online when our international (Taiwan and Vietnam) offices are awake. When I started the job 6 months ago, I spent about a month prototyping an iphone app and did really well on my own. They also found out about my facebook applications and how many users they got. Putting 2 and 2 together (and winding up at -7) they realized 1. I'm independent and innovative (because I was able to use stackoverflow to answer my iOS questions instead of bugging my superiors) and 2. I must have an eye for marketing (since my fb apps grew totally organically without me doing any advertising), and assigned me to a project optimizing adwords campaigns. Today I got reviewed, and then chewed out, by our CEO for not totally rocking this project. Now I thought I was doing ok, but the CEO said the project is stagnant and they're expecting more from me. But since it's a startup, they play loose with job roles and I've had plenty of other things to do in the past three months. Every time I ask what's most important, I get conflicting responses depending who I ask, and the end result is that almost everything has equal priority - high. I could go on about how I don't think adwords is worthwhile for us since our profit margin is so slim, and how we should be trying to improve our website first, but that's not the point. I also have explained to the office director (who originally assigned me the project, not the CEO) that I don't actually know anything about marketing, I'm just a decent programmer, but they think my general smarts will prove capable of tackling this challenge. The CEO also clarified that he wants a more technical and algorithmic approach to the problem. So is there something I can do to address this? Combined with my existing and confusing workload, should I be raising an issue? Or should I do the grown up thing and give it my all, asking for help when I need it and hoping for the best? Sorry if this is very rant-ish.

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• Why can't the IT industry deliver large, faultless projects quickly as in other industries?

  - by MainMa

  After watching National Geographic's MegaStructures series, I was surprised how fast large projects are completed. Once the preliminary work (design, specifications, etc.) is done on paper, the realization itself of huge projects take just a few years or sometimes a few months. For example, Airbus A380 "formally launched on Dec. 19, 2000", and "in the Early March, 2005", the aircraft was already tested. The same goes for huge oil tankers, skyscrapers, etc. Comparing this to the delays in software industry, I can't help wondering why most IT projects are so slow, or more precisely, why they cannot be as fast and faultless, at the same scale, given enough people? Projects such as the Airbus A380 present both: Major unforeseen risks: while this is not the first aircraft built, it still pushes the limits if the technology and things which worked well for smaller airliners may not work for the larger one due to physical constraints; in the same way, new technologies are used which were not used yet, because for example they were not available in 1969 when Boeing 747 was done. Risks related to human resources and management in general: people quitting in the middle of the project, inability to reach a person because she's on vacation, ordinary human errors, etc. With those risks, people still achieve projects like those large airliners in a very short period of time, and despite the delivery delays, those projects are still hugely successful and of a high quality. When it comes to software development, the projects are hardly as large and complicated as an airliner (both technically and in terms of management), and have slightly less unforeseen risks from the real world. Still, most IT projects are slow and late, and adding more developers to the project is not a solution (going from a team of ten developer to two thousand will sometimes allow to deliver the project faster, sometimes not, and sometimes will only harm the project and increase the risk of not finishing it at all). Those which are still delivered may often contain a lot of bugs, requiring consecutive service packs and regular updates (imagine "installing updates" on every Airbus A380 twice per week to patch the bugs in the original product and prevent the aircraft from crashing). How can such differences be explained? Is it due exclusively to the fact that software development industry is too young to be able to manage thousands of people on a single project in order to deliver large scale, nearly faultless products very fast?

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• What Is .recently-used.xbel and How Do I Delete It for Good?

  - by The Geek

  If you’re reading this article, you’ve probably noticed the .recently-used.xbel file in the root of your User folder, and you’re wondering why it keeps constantly coming back even though you repeatedly delete it. So What Is It? The quick answer is that it’s part of the GTK+ library used by a number of cross-platform applications, perhaps the most well-known of which is the Pidgin instant messenger client. As the name implies, the file is used to store a list of the most recently used files. In the case of Pidgin, this comes into play when you are transferring files over IM, and that’s when the file will appear again. Note: this is actually a known and reported bug in Pidgin, but sadly the developers aren’t terribly responsive when it comes to annoyances. Pidgin seems to go for long periods of time without any updates, but we still use it because it’s open-source, cross-platform, and works well. How Do I Get Rid of It? Unfortunately, there’s no way to easily get rid of it, apart from using a different application. If you need to transfer files over Pidgin, the file is going to re-appear… but there’s a quick workaround! The general idea is to set the file properties to Hidden and Read-only. You’d think you could just set it to Hidden and be done with it, but Pidgin will re-create the file every time, so instead we’re leaving the file there and preventing it from being accessed. You could also totally remove access through the Security tab if you wanted to, but this worked fine for me… as you can see, no more file in the folder. Of course, you can’t have the show hidden files and folders option turned on, or the file will continue to show up. Want to get really geeky? You can toggle hidden files with a shortcut key. Similar Articles Productive Geek Tips Hide Recently Used Documents/Programs From the Windows Vista Start MenuQuick Tip: Windows Vista Temp Files DirectoryDelete Wrong AutoComplete Entries in Windows Vista MailDisable Delete Confirmation Dialog in Windows 7 or VistaHow to Delete a System File in Windows 7 or Vista TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Enable DreamScene in Windows 7 Microsoft’s “How Do I ?” Videos Home Networks – How do they look like & the problems they cause Check Your IMAP Mail Offline In Thunderbird Follow Finder Finds You Twitter Users To Follow Combine MP3 Files Easily

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• Two New CRM USER Communities just launched

  - by Divya Malik

  Here comes an announcement from Chris Gallen, from our Support Services team. For those of you who are EBS CRM users, here are two new recently launched communities that are now available to discuss topics that are important to you. These communities are for Sales & Marketing and  Telesales  The Sales & Marketing community is open to discuss a wide range of topics from Oracle Sales, Sales Online, Territory Management, Partner Management, Leads Management, Sales Offline, Sales for Handhelds, Sales Foundation, and Oracle Marketing. Some possible topics include Oracle Sales Implementations, TCA and DQM Integrations, Territory Management Setups and Definitions, Product Catalog Integrations, Sales Forecasting, Lead and Opportunity management, Sales Manager and Sales User responsibilities and Reports, Resource Management including Roles and Groups, Oracle Sales Personalizations, Concurrent Requests for Sales Reps and Sales Manager Dashboards, Integration with Quoting, Proposals, General Ledger, Advanced Product Catalog, CRM Resource Administration, etc. The Telesales community is available to discuss topics such as Customer/Org/Person/Party Relationships, TCA/DQM Integration, Lead and Opportunity Management, Universal Work Queue, Universal Search Features, Purchase Items/Product Integration, eBusiness Center Setup Issues, Interactions, Tasks and Notes Integrations, and Form Personalizations. How Can You Get Started? Here are the two ways to get engaged. A) Click here to access all our communities  OR B) My Oracle Support as follows: Log into My Oracle Support (Flash or Classic).                                                                                                                           Click the "Community" link at the top of the page. Click [Enter Here] on the following page. Select the community from the "My Communities" list on the top-left. Take advantage TODAY!

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• More elegant way to avoid hard coding the format of a a CSV file?

  - by dsollen

  I know this is trivial issue, but I just feel this can be more elegant. So I need to write/read data files for my program, lets say they are CSV for now. I can implement the format as I see fit, but I may have need to change that format later. The simply thing to do is something like out.write(For.getValue()+","+bar.getMinValue()+","+fi.toString()); This is easy to write, but obviously is guilty of hard coding and the general 'magic number' issue. The format is hard-coded, requires parsing of the code to figure out the file format, and changing the format requires changing multiple methods. I could instead have my constants specifying the location that I want each variable to be saved in the CSV file to remove some of the 'magic numbers'; then save/load into the an array at the location specified by the constants: int FOO_LOCATION=0; int BAR_MIN_VAL_LOCATION=1; int FI_LOCATION=2 int NUM_ARGUMENTS=3; String[] outputArguments=new String[NUM_ARGUMENTS]; outputArguments[FOO_LOCATION] = foo.getValue(); outputArgumetns[BAR_MIN_VAL_LOCATION] = bar.getMinValue(); outptArguments[FI_LOCATOIN==fi.toString(); writeAsCSV(outputArguments); But this is...extremely verbose and still a bit ugly. It makes it easy to see the format of existing CSV and to swap the location of variables within the file easily. However, if I decide to add an extra value to the csv I need to not only add a new constant, but also modify the read and write methods to add the logic that actually saves/reads the argument from the array; I still have to hunt down every method using these variables and change them by hand! If I use Java enums I can clean this up slightly, but the real issue is still present. Short of some sort of functional programming (and java's inner classes are too ugly to be considered functional) I still have no obvious way of clearly expressing what variable is associated with each constant short of writing (and maintaining) it in the read/write methods. For instance I still need to write somewhere that the FOO_LOCATION specifies the location of foo.getValue(). It seems as if there should be a prettier, easier to maintain, manner for approaching this? Incidentally, I'm working in java at the moment, however, I am interested conceptually about the design approach regardless of language. Some library in java that does all the work for me is definitely welcome (though it may prove more hassle to get permission to add it to the codebase then to just write something by hand quickly), but what I'm really asking is more about how to write elegant code if you had to do this by hand.

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• Are closures with side-effects considered "functional style"?

  - by Giorgio

  Many modern programming languages support some concept of closure, i.e. of a piece of code (a block or a function) that Can be treated as a value, and therefore stored in a variable, passed around to different parts of the code, be defined in one part of a program and invoked in a totally different part of the same program. Can capture variables from the context in which it is defined, and access them when it is later invoked (possibly in a totally different context). Here is an example of a closure written in Scala: def filterList(xs: List[Int], lowerBound: Int): List[Int] = xs.filter(x => x >= lowerBound) The function literal x => x >= lowerBound contains the free variable lowerBound, which is closed (bound) by the argument of the function filterList that has the same name. The closure is passed to the library method filter, which can invoke it repeatedly as a normal function. I have been reading a lot of questions and answers on this site and, as far as I understand, the term closure is often automatically associated with functional programming and functional programming style. The definition of function programming on wikipedia reads: In computer science, functional programming is a programming paradigm that treats computation as the evaluation of mathematical functions and avoids state and mutable data. It emphasizes the application of functions, in contrast to the imperative programming style, which emphasizes changes in state. and further on [...] in functional code, the output value of a function depends only on the arguments that are input to the function [...]. Eliminating side effects can make it much easier to understand and predict the behavior of a program, which is one of the key motivations for the development of functional programming. On the other hand, many closure constructs provided by programming languages allow a closure to capture non-local variables and change them when the closure is invoked, thus producing a side effect on the environment in which they were defined. In this case, closures implement the first idea of functional programming (functions are first-class entities that can be moved around like other values) but neglect the second idea (avoiding side-effects). Is this use of closures with side effects considered functional style or are closures considered a more general construct that can be used both for a functional and a non-functional programming style? Is there any literature on this topic? IMPORTANT NOTE I am not questioning the usefulness of side-effects or of having closures with side effects. Also, I am not interested in a discussion about the advantages / disadvantages of closures with or without side effects. I am only interested to know if using such closures is still considered functional style by the proponent of functional programming or if, on the contrary, their use is discouraged when using a functional style.

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• Nails vs Screws (C# List vs Dictionary)

  - by MarkPearl

  General This may sound like a typical noob statement, but I’m finding out in a very real way that just because you have a solution to a problem, doesn’t necessarily mean it is the best solution. This was reiterated to me when a friend of mine suggested I look at using Dictionaries instead of Lists for a particular problem – he was right, I have always just assumed that because lists solved my problem I did not need to look elsewhere. So my new manifesto to counter this ageless problem is as follows… Look for a solution that will logically work Once you have a solution look for possible alternatives Decide why your current solution is the best approach compared to the alternatives If it is.. use it till something better comes along, if it isnt…. change What’s the difference between Lists & Dictionaries Both lists and dictionaries are used to store collections of data. Assume we had the following declarations… var dic = new Dictionary<string, long>(); var lst = new List<long>(); long data;   With a list, you simply add the item to the list and it will add the item to the end of the list. lst.Add(data); With a dictionary, you need to specify some sort of key and the data you want to add so that it can be uniquely identified. dic.Add(uniquekey, data);   Because with a dictionary you now have unique identifier, in the background they provide all sort’s of optimized algorithms to find your associated data. What this means is that if you are wanting to access your data it is a lot faster than a List. So when is it appropriate to use either class? For me, if I can guarantee that each item in my collection will have a unique identifier, then I will use Dictionaries instead of Lists as there is a considerable performance benefit when accessing each data item. If I cannot make this sort of guarantee, then by default I will use a list. I know this is all really basic, and I hope I haven’t missed some fundamental principle… If anyone would like to add their 2 cents, please feel free to do so…

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• More useful Sql Server Serivce Broker Queries

  - by ChrisD

  SELECT 'Checking Broker Service Status...' IF (select Top 1 is_broker_enabled from sys.databases where name = 'NWMESSAGE')=1     SELECT ' Broker Service IS Enabled'  -- Should return a 1. ELSE     SELECT '** Broker Service IS DISABLED ***' /* If Is_Broker_enabled returns 0, uncomment and run this code ALTER DATABASE NWMESSAGE SET SINGLE_USER WITH ROLLBACK IMMEDIATE GO Alter Database NWMESSAGE Set enable_broker GO ALTER DATABASE NWDataChannel SET MULTI_USER GO */ SELECT 'Checking For Disabled Queues....' -- ensure the queues are enabled --  0 indicates the queue is disabled. Select '** Receive Queue Disabled: '+name from sys.service_queues where is_receive_enabled = 0 --select [name], is_receive_enabled from sys.service_queues; /*If the queue is disabled, to enable it alter queue QUEUENAME with status=on; – replace QUEUENAME with the name of your queue */ -- Get General information about the queues --select * from sys.service_queues -- Get the message counts in each queue SELECT 'Checking Message Count for each Queue...' select q.name, p.rows from sys.objects as o join sys.partitions as p on p.object_id = o.object_id join sys.objects as q on o.parent_object_id = q.object_id join sys.service_queues sq on sq.name = q.name where p.index_id = 1 -- Ensure all the queue activiation sprocs are present SELECT 'Checking for Activation Stored Procedures....' SELECT  '** Missing Procedure:  '+q.name  From sys.service_queues q Where NOT Exists(Select * from sysobjects where xtype='p' and name='activation_'+q.name) and q.activation_procedure is not null DECLARE @sprocs Table (Name Varchar(2000)) Insert into @sprocs Values ('Echo') Insert into @sprocs Values ('HTTP_POST') Insert into @sprocs Values ('InitializeRecipients') Insert into @sprocs Values ('sp_EnableRecipient') Insert into @sprocs Values ('sp_ProcessReceivedMessage') Insert into @sprocs Values ('sp_SendXmlMessage') SELECT 'Checking for required stored procedures...' SELECT  '** Missing Procedure:  '+s.name  From @sprocs s Where NOT Exists(Select * from sysobjects where xtype='p' and name=s.name) GO -- Check the services Select 'Checking Recipient Message Services...' Select '** Missing Message Service:' + r.RecipientName +'MessageService' From Recipient r Where not exists (Select * from sys.services s where  s.name  COLLATE SQL_Latin1_General_CP1_CI_AS= r.RecipientName+'MessageService') DECLARE @svcs Table (Name Varchar(2000)) Insert into @svcs Values ('XmlMessageSendingService') SELECT  '** Missing Service:  '+s.name  From @svcs s Where NOT Exists(Select * from sys.services where name=s.name COLLATE SQL_Latin1_General_CP1_CI_AS) GO /*** To Test a message send Run: sp_SendXmlMessage  'TSQLTEST', 'CommerceEngine','<Root><Text>Test</Text></Root>' */ Select CAST(message_body as XML) as xml, * From XmlMessageSendingQueue /*** clean out all queues declare @handle uniqueidentifier declare conv cursor for   select conversation_handle from sys.conversation_endpoints open conv fetch next from conv into @handle while @@FETCH_STATUS = 0 Begin    END Conversation @handle with cleanup    fetch next from conv into @handle End close conv deallocate conv ***********************

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• What does path finding in internet routing do and how is it different from A*?

  - by alan2here

  Note: If you don't understand this question then feel free to ask clarification in the comments instead of voting down, it might be that this question needs some more work at the moment. I've been directed here from the Stack Excange chat room Root Access because my question didn't fit on Super User. In many aspects path finding algorithms like A star are very similar to internet routing. For example: A node in an A* path finding system can search for a path though edges between other nodes. A router that's part of the internet can search for a route though cables between other routers. In the case of A*, open and closed lists are kept by the system as a whole, sepratly from any individual node as well as each node being able to temporarily store a state involving several numbers. Routers on the internet seem to have remarkable properties, as I understand it: They are very performant. New nodes can be added at any time that use a free address from a finite (not tree like) address space. It's real routing, like A*, there's never any doubling back for example. Similar IP addresses don't have to be geographically nearby. The network reacts quickly to changes to the networks shape, for example if a line is down. Routers share information and it takes time for new IP's to be registered everywhere, but presumably every router doesn't have to store a list of all the addresses each of it's directions leads most directly to. I'm looking for a basic, general, high level description of the algorithms workings from the point of view of an individual router. Does anyone have one? I presume public internet routers don't use A* as the overheads would be to large, and scale to poorly. I also presume there is a single method worldwide because it seems as if must involve a lot of transferring data to update and communicate a reasonable amount of state between neighboring routers. For example, perhaps the amount of data that needs to be stored in each router scales logarithmically with the number of routers that exist worldwide, the detail and reliability of the routing is reduced over increasing distances, there is increasing backtracking involved in parts of the network that are less geographically uniform or maybe each router really does perform an A* style search, temporarily maintaining open and closed lists when a packet arrives.

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• TechEd 2010 Day Three: The Database Designer (Isn't)

  - by BuckWoody

  Yesterday at TechEd 2010 here in New Orleans I worked the front-booth, answering general SQL Server questions for the masses. I was actually a little surprised to find most of the questions I got were from folks that wanted to know more about Stream Insight and Master Data Services. In past conferences I've been asked a lot of "free consulting" questions, about problems folks have had from older products. I don't mind that a bit - in fact, I'm always happy to help in any way I can. But this time people are really interested in the new features in the product, and I like that they are thinking ahead, not just having to solve problems in production. My presentation was on "Database Design in an Hour". We had the usual fun, and SideShow Bob made an appearance - I kid you not. The guy in the back of the room looked just like Sideshow Bob, so I quickly held a "bes thair" contest, and he won. Duing the presentation, I explain the tools you can use to design databases. I also explain that the "Database Designer" tool in SQL Server Management Studio (SSMS) isn't truly a desinger - it uses non-standard notation, doesn't have a meta-data dictionary, and worst of all, it works at the physical level. In other words, whatever you do in SSMS will automatically change the field/table/relationship structures in the database. We fixed this in SSMS 2008 and higher by adding an option to block that, but the tool is not a good design function nonetheless. To be fair, no one I know of at Microsoft recommends that it is - but I was shocked to hear so many developers in the room defending it as a good tool. I think the main issue for someone who doesn't have to work with Relational Systems a great deal is that it can be difficult to figure out Foreign Keys. The syntax makes them look "backwards", so it's just easier to grab a field and place it on the table you want to point to. There are options. You can download a couple of free tools (CA has a community edition of ER-WIN, Quest has one, and Embarcadero also has one) and if you design more than one or two databases a year, it may be worth buying a true design tool. For years I used Visio, but we changed it so that it doesn't forward-engineer (create the DDL) any more, so it isn't a true design tool either. So investigate those free and not-so-free tools. You'll find they help you in your job - but stay away from the Database Designer in SSMS. Or I'll send Sideshow Bob over there to straighten you out. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• How do you conquer the challenge of designing for large screen real-estate?

  - by Berin Loritsch

  This question is a bit more subjective, but I'm hoping to get some new perspective. I'm so used to designing for a certain screen size (typically 1024x768) that I find that size to not be a problem. Expanding the size to 1280x1024 doesn't buy you enough screen real estate to make an appreciable difference, but will give me a little more breathing room. Basically, I just expand my "grid size" and the same basic design for the slightly smaller screen still works. However, in the last couple of projects my clients were all using 1080p (1920x1080) screens and they wanted solutions to use as much of that real estate as possible. 1920 pixels across provides just under twice the width I am used to, and the wide screen makes some of my old go to design approaches not to work as well. The problem I'm running into is that when presented with so much space, I'm confronted with some major problems. How many columns should I use? The wide format lends itself to a 3 column split with a 2:1:1 split (i.e. the content column bigger than the other two). However, if I go with three columns what do I do with that extra column? How do I make efficient use of the screen real estate? There's a temptation to put everything on the screen at once, but too much information actually makes the application harder to use. White space is important to help make sense of complex information, but too much makes related concepts look too separate. I'm usually working with web applications that have complex data, and visualization and presentation is key to making sense of the raw data. When your user also has a large screen (at least 24"), some information is out of eye sight and you need to move the pointer a long distance. How do you make sure everything that's needed stays within the visual hot points? Simple sites like blogs actually do better when the width is constrained, which results in a lot of wasted real estate. I kind of wonder if having the text box and the text preview side by side would be a big benefit for the admin side of that type of screen? (1:1 two column split). For your answers, I know almost everything in design is "it depends". What I'm looking for is: General principles you use How your approach to design has changed I'm finding that i have to retrain myself how to work with this different format. Every bump in resolution I've worked through to date has been about 25%: 640 to 800 (25% increase), 800 to 1024 (28% increase), and 1024 to 1280 (25% increase). However, the jump from 1280 to 1920 is a good 50% increase in space--the equivalent from jumping from 640 straight to 1024. There was no commonly used middle size to help learn lessons more gradually.

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• How to cleanly add after-the-fact commits from the same feature into git tree

  - by Dennis

  I am one of two developers on a system. I make most of the commits at this time period. My current git workflow is as such: there is master branch only (no develop/release) I make a new branch when I want to do a feature, do lots of commits, and then when I'm done, I merge that branch back into master, and usually push it to remote. ...except, I am usually not done. I often come back to alter one thing or another and every time I think it is done, but it can be 3-4 commits before I am really done and move onto something else. Problem The problem I have now is that .. my feature branch tree is merged and pushed into master and remote master, and then I realize that I am not really done with that feature, as in I have finishing touches I want to add, where finishing touches may be cosmetic only, or may be significant, but they still belong to that one feature I just worked on. What I do now Currently, when I have extra after-the-fact commits like this, I solve this problem by rolling back my merge, and re-merging my feature branch into master with my new commits, and I do that so that git tree looks clean. One clean feature branch branched out of master and merged back into it. I then push --force my changes to origin, since my origin doesn't see much traffic at the moment, so I can almost count that things will be safe, or I can even talk to other dev if I have to coordinate. But I know it is not a good way to do this in general, as it rewrites what others may have already pulled, causing potential issues. And it did happen even with my dev, where git had to do an extra weird merge when our trees diverged. Other ways to solve this which I deem to be not so great Next best way is to just make those extra commits to the master branch directly, be it fast-forward merge, or not. It doesn't make the tree look as pretty as in my current way I'm solving this, but then it's not rewriting history. Yet another way is to wait. Maybe wait 24 hours and not push things to origin. That way I can rewrite things as I see fit. The con of this approach is time wasted waiting, when people may be waiting for a fix now. Yet another way is to make a "new" feature branch every time I realize I need to fix something extra. I may end up with things like feature-branch feature-branch-html-fix, feature-branch-checkbox-fix, and so on, kind of polluting the git tree somewhat. Is there a way to manage what I am trying to do without the drawbacks I described? I'm going for clean-looking history here, but maybe I need to drop this goal, if technically it is not a possibility.

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• Criteria for a programming language to be considered "mature"

  - by Giorgio

  I was recently reading an answer to this question, and I was struck by the statement "The language is mature". So I was wondering what we actually mean when we say that "A programming language is mature"? Normally, a programming language is initially developed out of a need, e.g. Try out / implement a new programming paradigm or a new combination of features that cannot be found in existing languages. Try to solve a problem or overcome a limitation of an existing language. Create a language for teaching programming. Create a language that solves a particular class of problems (e.g. concurrency). Create a language and an API for a special application field, e.g. the web (in this case the language might reuse a well-known paradigm, but the whole API must be new). Create a language to push your competitor out of the market (in this case the creator might want the new language to be very similar to an existing one, in order to attract developers to the new programming language and platform). Regardless of what the original motivation and scenario in which a language has been created, eventually some languages are considered mature. In my intuition, this means that the language has achieved (at least one of) its goals, e.g. "We can now use language X as a reliable tool for writing web applications." This is however a bit vague, so I wanted to ask what you consider the most important criteria (if any) that are applied when saying that a language is mature. IMPORTANT NOTE This question is (on purpose) language-agnostic because I am only interested in general criteria. Please write only language-agnostic answers and comments! I am not asking whether any specific "language X is mature" or "which programming languages can be considered mature", or whether "language X is more mature than language Y": please avoid posting any opinions or reference about any specific languages because these are out of the scope of this question. EDIT To make the question more precise, by criteria I mean such things as "tool support", "adoption by the industry", "stability", "rich API", "large user community", "successful application record", "standardization", "clean and uniform semantics", and so on.

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• What's Happening in Business Analytics at OpenWorld 2012?

  - by jmorourke

  Oracle OpenWorld 2012 is rapidly approaching on September 30th when we take over the city of San Francisco for five days.  The Business Analytics this year is our strongest ever with over 150 EPM, BI, Analytics and Data Warehousing sessions delivered by Oracle, our customers and partners.  We’ll also have Hands-On Labs, 20 demo pods dedicated to Business Analytics products, and over 30 partners exhibiting their solutions.  So what’s hot in the Business Analytics program at OpenWorld?  Here are some of the “can’t miss” sessions at this year’s conference: The EPM and BI general sessions, led by SVP of Product Development Balaji Yelamanchili will highlight what’s new provide a view into Oracle’s EPM, BI and Analytics strategies.  Both sessions are scheduled on Monday, October 1st. Thursday Keynote:  See More, Act Faster:  Oracle Business Analytics, led by Oracle President Mark Hurd, will provide a view into Oracle’s strategy for Business Analytics, especially engineered systems designed to provide extreme performance for the most rigorous analytic tasks. Superfast Business Intelligence with Oracle Exalytics.  Hear about various business intelligence scenarios in which Oracle Exalytics provides exemplary value—from operational reporting and prepackaged applications to analytics on unstructured data. Turn Insights into Real-Time Actions with Oracle Business Intelligence Mobile.  Learn how Oracle Business Intelligence Mobile enables organizations to deliver relevant information and turn insight into real-time action, no matter where employees are located. Empowering the Business User: Introduction to Oracle Endeca Information Discovery.  Find out how you can find fast answers to the new questions that confront your business every day, while avoiding the confusion and inconsistencies brought about by spreadsheets and desktop tools. Big Data:  The Big Story.  Learn how to harness big data, your existing data, and predictive analytics to make better decisions in an environment of rapid shifts in behavior and instant feedback.  Learn about the technologies that constitute a big data architecture, how to leverage and implement advanced analytics for real-time decisions, and the tools needed to know the unknown. Planning at the Speed of Business with Oracle Exalytics.  Learn how Oracle Hyperion Planning leverages the power of Oracle Exalytics to do planning faster, with more detail and more users than ever. For more details on these and other Business Analytics sessions at OpenWorld, download the Focus On Business Analytics program guide at:  http://www.oracle.com/openworld/focus-on/index.html We look forward to seeing you in San Francisco!

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• Things to do After installing Visual Studio Express 12.

  - by Anirudha

  Originally posted on: http://geekswithblogs.net/anirugu/archive/2013/06/25/things-to-do-after-install-visual-studio-express-12.aspx  1. Environment > Document > Check the option for auto-load changes. By checking this option You can modified the file outside the VWD and VWD don’t tell you for confirmation. 2. Environment > Tabs and Windows > Preview Tab > uncheck the solution Explorer option. This option don’t show you the file when you just click on them in solution explorer. 3. Project and solutions > Check the track active item in solution explorer This option help you to easily figure out which file you working on and where it is in solution explorer . 4. text editor > all settings > word wrap > check this feature to enable word wrap 5. Text-editor > Css > formatting > check the compact rule. this option make you file smaller in size and easily to read. 6. Text-editor > html > miscellaneous > uncheck the auto ID option. Actually When you copy paste the html code Visual studio change their ID if ID is already exist. this option disable that feature. This is useful to do when we write if{} else {} statement and this is not helpful on that case. 7. Package manager > General > browse > copy the location of cache folder and in package source add them as source. This way you can use package that you have use earlier when you are offline. Thanks for read my post

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• IE9, LightSwitch Beta 2 and Zune HD: A Study in Risk Management?

  - by andrewbrust

  Photo by parl, 'Risk.’ Under Creative Commons Attribution-NonCommercial-NoDerivs License This has been a busy week for Microsoft, and for me as well.  On Monday, Microsoft launched Internet Explorer 9 at South by Southwest (SXSW) in Austin, TX.  That evening I flew from New York to Seattle.  On Tuesday morning, Microsoft launched Visual Studio LightSwitch, Beta 2 with a Go-Live license, in Redmond, and I had the privilege of speaking at the keynote presentation where the announcement was made.  Readers of this blog know I‘m a fan of LightSwitch, so I was happy to tell the app dev tools partners in the audience that I thought the LightSwitch extensions ecosystem represented a big opportunity – comparable to the opportunity when Visual Basic 1.0 was entering its final beta roughly 20 years ago.  On Tuesday evening, I flew back to New York (and wrote most of this post in-flight). Two busy, productive days.  But there was a caveat that impacts the accomplishments, because Monday was also the day reports surfaced from credible news agencies that Microsoft was discontinuing its dedicated Zune hardware efforts.  While the Zune brand, technology and service will continue to be a component of Windows Phone and a piece of the Xbox puzzle as well, speculation is that Microsoft will no longer be going toe-to-toe with iPod touch in the portable music player market. If we take all three of these developments together (even if one of them is based on speculation), two interesting conclusions can reasonably be drawn, one good and one less so. Microsoft is doubling down on technologies it finds strategic and de-emphasizing those that it does not.  HTML 5 and the Web are strategic, so here comes IE9, and it’s a very good browser.  Try it and see.  Silverlight is strategic too, as is SQL Server, Windows Azure and SQL Azure, so here comes Visual Studio LightSwitch Beta 2 and a license to deploy its apps to production.  Downloads of that product have exceeded Microsoft’s projections by more than 50%, and the company is even citing analyst firms’ figures covering the number of power-user developers that might use it. (I happen to think the product will be used by full-fledged developers as well, but that’s a separate discussion.) Windows Phone is strategic too…I wasn’t 100% positive of that before, but the Nokia agreement has made me confident.  Xbox as an entertainment appliance is also strategic.  Standalone music players are not strategic – and even if they were, selling them has been a losing battle for Microsoft.  So if Microsoft has consolidated the Zune content story and the ZunePass subscription into Xbox and Windows Phone, it would make sense, and would be a smart allocation of resources.  Essentially, it would be for the greater good. But it’s not all good.  In this scenario, Zune player customers would lose out.  Unless they wanted to switch to Windows Phone, and then use their phone’s battery for the portable media needs, they’re going to need a new platform.  They’re going to feel abandoned.  Even if Zune lives, there have been other such cul de sacs for customers.  Remember SPOT watches?  Live Spaces?  The original Live Mesh?  Microsoft discontinued each of these products.  The company is to be commended for cutting its losses, as admitting a loss isn’t easy.  But Redmond won’t be well-regarded by the victims of those decisions.  Instead, it gets black marks. What’s the answer?  I think it’s a bit like the 1980’s New York City “don’t block the box” gridlock rules: don’t enter an intersection unless you see a clear path through it.  If the light turns red and you’re blocking the perpendicular traffic, that’s your fault in judgment.  You get fined and get points on your license and you don’t get to shrug it off as beyond your control.  Accountability is key.  The same goes for Microsoft.  If it decides to enter a market, it should see a reasonable path through success in that market. Switching analogies, Microsoft shouldn’t make investments haphazardly, and it certainly shouldn’t ask investors to buy into a high-risk fund that is sold as safe and which offers only moderate returns.  People won’t continue to invest with a fund manager with a track record of over-zealous, imprudent, sub-prime investments.  The same is true on the product side for Microsoft, and not just with music players and geeky wrist watches.  It’s true of Web browsers, and line-of-business app dev tools, and smartphones, and cloud platforms and operating systems too.  When Microsoft is casual about its own risk, it raises risk for its customers, and weakens its reputation, market share and credibility.  That doesn’t mean all risk is bad, but it does mean no product team’s risk should be taken lightly. For mutual fund companies, it’s the CEO’s job to give his fund managers autonomy, but to make sure they’re conforming to a standard of rational risk management.  Because all those funds carry the same brand, and many of them serve the same investors. The same goes for Microsoft, its product portfolio, its executive ranks and its product managers.

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• Windows 8/Surface Lunch Event Summary

  - by Tim Murphy

  Today was a big day for Microsoft with two separate launch event.  The first for Windows 8 and all of it’s hardware partners.  The second was specifically to introduce the Microsoft Windows 8 Surface tablet.  Below are some of the take-aways I got from the webcasts. Windows 8 Launch The three general area that Microsoft focused on were the release of the OS itself, the public unveiling of the Windows Store and the new devices available from its hardware partners. The release of the OS focused on the fact that it will be available at mid-night tonight for both new PCs and for upgrades.  I can’t say that this interested me that much since it was already known to most people.  I think what they did show well was how easy the OS really is to use. The Windows Store is also not a new feature to those of us who have been running the pre-release versions of Windows 8 or have owned Windows Phone 7 for the past 2 years.  What was interesting is that the Windows Store launches with more apps available than any other platforms store at their respective launch.  I think this says a lot about how Microsoft focuses on the ability of developers to create software and make it available.  The of course were sure to emphasize that the Windows Store has better monetary terms for developers than its competitors. The also showed off the fact that XBox Music streaming is available for to all Windows 8 user for free.  Couple this with the Bing suite of apps that give you news, weather, sports and finance right out of the box and I think most people will find the environment a joy to use. I think the hardware demo, while quick and furious, really show where Windows shine: CHOICE!  They made a statement that over 1000 devices have been certified for Windows 8.  They showed tablets, laptops, desktops, all-in-ones and convertibles.  Since these devices have industry standard connectors they give a much wider variety of accessories and devices that you can use with them. Steve Balmer then came on stage and tried to see how many times he could use the “magical”.  He focused on how the Windows 8 OS is designed to integrate with SkyDrive, Skype and Outlook.com.  He also enforced that they think Windows 8 is the best choice for the Enterprise when it comes to protecting data and integrating across devices including Windows Phone 8. With that we were left to wait for the second event of the day. Surface Launch The second event of the day started with kids with magnets.  Ok, they were adults, but who doesn’t like playing with magnets.  Steven Sinofsky detached and reattached the Surface keyboard repeatedly, clearly enjoying himself.  It turns out that there are 4 magnets in the cover, 2 for alignment and 2 as connectors. They then went to giving us the details on the display.  The 10.6” display is optically bonded to the case and is optimized to reduce glare.  I think this came through very well in the demonstrations. The properties of the case were also a great selling point.  The VaporMg allowed them to drop the device on stage, on purpose, and continue working.  Of course they had to bring out the skate boards made from Surface devices. “It just has to feel right” was the reason they gave for many of their design decisions from the weight and size of the device to the way the kickstand and camera work together.  While this gave you the feeling that the whole process was trial and error you could tell that a lot of science went into the specs.  This included making sure that the magnets were strong enough to hold the cover on and still have a 3 year old remove the cover without effort. I am glad that they also decided the a USB port would be part of the spec since it give so many options.  They made the point that this allows Surface to leverage over 420 million existing devices.  That works for me. The last feature that I really thought was important was the microSD port.  Begin stuck with the onboard memory has been an aggravation of mine with many of the devices in the market today. I think they did job of really getting the audience to understand why you want this platform and this particular device.  Using personal examples like creating a video of a birthday party and being in it or the fact that the device was being used to live blog the event and control the lights and presentation.  They showed very well that it was not only fun but very capable of getting real work done.  Handing out tablets to the crowd didn’t hurt either.  In the end I really wanted a Surface even though I really have no need for one on a daily basis.  Great job Microsoft! del.icio.us Tags: Windows 8,Win8,Windows 8 Luanch

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• Configuring trace file size and number in WebCenter Content 11g

  - by Kyle Hatlestad

  Lately I've been doing a lot of debugging using the System Output tracing in WebCenter Content 11g.  This is built-in tracing in the content server which provides a great level of detail on what's happening under the hood.  You can access the settings as well as a view of the tracing by going to Administration -> System Audit Information.  From here, you can select the tracing sections to include.  Some of my personal favorites are searchquery,  systemdatabase, userstorage, and indexer.  Usually I'm trying to find out some information regarding a search, database query, or user information.  Besides debugging, it's also very helpful for performance tuning. One of the nice tricks with the tracing is it honors the wildcard (*) character.  So you can put in 'schema*' and gather all of the schema related tracing.  And you can notice if you select 'all' and update, it changes to just a *.   To view the tracing in real-time, you simply go to the 'View Server Output' page and the latest tracing information will be at the bottom. This works well if you're looking at something pretty discrete and the system isn't getting much activity.  But if you've got a lot of tracing going on, it would be better to go after the trace log file itself.  By default, the log files can be found in the <content server instance directory>/data/trace directory. You'll see it named 'idccs_<managed server name>_current.log.  You may also find previous trace logs that have rolled over.  In this case they will identified by a date/time stamp in the name.  By default, the server will rotate the logs after they reach 1MB in size.  And it will keep the most recent 10 logs before they roll off and get deleted.  If your server is in a cluster, then the trace file should be configured to be local to the node per the recommended configuration settings. If you're doing some extensive tracing and need to capture all of the information, there are a couple of configuration flags you can set to control the logs. #Change log size to 10MB and number of logs to 20FileSizeLimit=10485760FileCountLimit=20 This is set by going to Admin Server -> General Configuration and entering them in the Additional Configuration Variables: section.  Restart the server and it should take on the new logging settings. 

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• rotating an object on an arc

  - by gardian06

  I am trying to get a turret to rotate on an arc, and have hit a wall. I have 8 possible starting orientations for the turrets, and want them to rotate on a 90 degree arc. I currently take the starting rotation of the turret, and then from that derive the positive, and negative boundary of the arc. because of engine restrictions (Unity) I have to do all of my tests against a value which is between [0,360], and due to numerical precision issues I can not test against specific values. I would like to write a general test without having to go in, and jury rig cases //my current test is: // member variables public float negBound; public float posBound; // found in Start() function (called immediately after construction) // eulerAngles.y is the the degree measure of the starting y rotation negBound = transform.eulerAngles.y-45; posBound = transform.eulerAngles.y+45; // insure that values are within bounds if(negBound<0){ negBound+=360; }else if(posBound>360){ posBound-=360; } // called from Update() when target not in firing line void Rotate(){ // controlls what direction if(transform.eulerAngles.y>posBound){ dir = -1; } else if(transform.eulerAngles.y < negBound){ dir = 1; } // rotate object } follows is a table of values for my different cases (please excuse my force formatting) read as base is the starting rotation of the turret, neg is the negative boundry, pos is the positive boundry, range is the acceptable range of values, and works is if it performs as expected with the current code. |base-|-neg-|-pos--|----------range-----------|-works-| |---0---|-315-|--45--|-315-0,0-45----------|----------| |--45--|---0---|--90--|-0-45,54-90----------|----x----| |-135-|---90--|-180-|-90-135,135-180---|----x----| |-180-|--135-|-225-|-135-180,180-225-|----x----| |-225-|--180-|-270-|-180-225,225-270-|----x----| |-270-|--225-|-315-|-225-270,270-315-|----------| |-315-|--270-|---0---|--270-315,315-0---|----------| I will need to do all tests from derived, or stored values, but can not figure out how to get all of my cases to work simultaneously. //I attempted to concatenate the 2 tests: if((transform.eulerAngles.y>posBound)&&(transform.eulerAngles.y < negBound)){ dir *= -1; } this caused only the first case to be successful // I attempted to store a opposite value, and do a void Rotate(){ // controlls what direction if((transform.eulerAngles.y > posBound)&&(transform.eulerAngles.y<oposite)){ dir = -1; } else if((transform.eulerAngles.y < negBound)&&(transform.eulerAngles.y>oposite)){ dir = 1; } // rotate object } this causes the opposite situation as indicated on the table. What am I missing here?

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• Understanding When Social Interactions Should Be Resolved in Another Channel

  - by Christina McKeon

  Guest Blogger: Aphrodite Brinsmead, Senior Analyst at Ovum Agents need to respond to customers’ social comments and questions quickly and in the right tone. But more importantly, they need to offer resolutions. Customers care most about how long it takes to find information rather than which channel they are using. They choose to use social media because they are comfortable with the channel and it offers a convenient way to communicate. Ideally agents will resolve questions within social media, but they need guidance as to how and when to escalate interactions to a more private channel. First, businesses should assess the way in which customers are using social media to communicate with them and categorize posts into groups: complaints, feedback, technical queries or more general support questions. They should then consider the types of interactions that can easily be handled within social media and those that need to be followed up in another channel. This will be very dependent on the industry. Examples of queries that can be resolved in social media include Shipping pricing and timeframes Outage updates and resolution plans Flight status information Product stock check Technical support videos or forum posts Availability of facilities Both customers and agents need to be educated about the types of questions they can expect to resolve within social media. As the channel matures as a customer service tool, it needs to have value other than just as a forum for complaints. Social customer service agents need the power to start a web chat or phone call Any questions where customers need to divulge personal details in order to get a resolution will need to be addressed in a private channel: a private social message, web chat, email or phone call. Customers should never disclose their date of birth, social security, credit card number, or healthcare records in a public forum. Flight issues, changes to a booking, billing queries or account updates will all need to be completed via a private interaction. Agents responding to questions on social media need the ability to start a web chat or phone call with the customer. The customer doesn’t want to have to repeat their question and the agent should be empowered to connect customer records and access account or billing information. These agents will need to be trained across different channels and should be able to view all customer communications in one application. They also need to follow up questions that began on a public forum in the initial channel to make it clear that the issue was addressed. In order to make this possible, social media needs to be integrated as part of a broader customer service strategy. Irrespective of how many channels are used to complete an interaction, businesses should prioritize customer satisfaction and issue resolution. They need a clear strategy and trained agents that can handle and respond to social interactions. Follow me on Twitter @diteb. 

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• Validation and Error Generation when using the Data Mapper Pattern

  - by AndyPerlitch

  I am working on saving state of an object to a database using the data mapper pattern, but I am looking for suggestions/guidance on the validation and error message generation step (step 4 below). Here are the general steps as I see them for doing this: (1) The data mapper is used to get current info (assoc array) about the object in db: +=====================================================+ | person_id | name | favorite_color | age | +=====================================================+ | 1 | Andy | Green | 24 | +-----------------------------------------------------+ mapper returns associative array, eg. Person_Mapper::getPersonById($id) : $person_row = array( 'person_id' => 1, 'name' => 'Andy', 'favorite_color' => 'Green', 'age' => '24', ); (2) the Person object constructor takes this array as an argument, populating its fields. class Person { protected $person_id; protected $name; protected $favorite_color; protected $age; function __construct(array $person_row) { $this->person_id = $person_row['person_id']; $this->name = $person_row['name']; $this->favorite_color = $person_row['favorite_color']; $this->age = $person_row['age']; } // getters and setters... public function toArray() { return array( 'person_id' => $this->person_id, 'name' => $this->name, 'favorite_color' => $this->favorite_color, 'age' => $this->age, ); } } (3a) (GET request) Inputs of an HTML form that is used to change info about the person is populated using Person::getters <form> <input type="text" name="name" value="<?=$person->getName()?>" /> <input type="text" name="favorite_color" value="<?=$person->getFavColor()?>" /> <input type="text" name="age" value="<?=$person->getAge()?>" /> </form> (3b) (POST request) Person object is altered with the POST data using Person::setters $person->setName($_POST['name']); $person->setFavColor($_POST['favorite_color']); $person->setAge($_POST['age']); *(4) Validation and error message generation on a per-field basis - Should this take place in the person object or the person mapper object? - Should data be validated BEFORE being placed into fields of the person object? (5) Data mapper saves the person object (updates row in the database): $person_mapper->savePerson($person); // the savePerson method uses $person->toArray() // to get data in a more digestible format for the // db gateway used by person_mapper Any guidance, suggestions, criticism, or name-calling would be greatly appreciated.

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