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• PASS: Election Changes for 2011

  - by Bill Graziano

  Last year after the election, the PASS Board created an Election Review Committee.  This group was charged with reviewing our election procedures and making suggestions to improve the process.  You can read about the formation of the group and review some of the intermediate work on the site – especially in the forums. I was one of the members of the group along with Joe Webb (Chair), Lori Edwards, Brian Kelley, Wendy Pastrick, Andy Warren and Allen White.  This group worked from October to April on our election process.  Along the way we: Interviewed interested parties including former NomCom members, Board candidates and anyone else that came forward. Held a session at the Summit to allow interested parties to discuss the issues Had numerous conference calls and worked through the various topics I can’t thank these people enough for the work they did.  They invested a tremendous number of hours thinking, talking and writing about our elections.  I’m proud to say I was a member of this group and thoroughly enjoyed working with everyone (even if I did finally get tired of all the calls.) The ERC delivered their recommendations to the PASS Board prior to our May Board meeting.  We reviewed those and made a few modifications.  I took their recommendations and rewrote them as procedures while incorporating those changes.  Their original recommendations as well as our final document are posted at the ERC documents page.  Please take a second and read them BEFORE we start the elections.  If you have any questions please post them in the forums on the ERC site. (My final document includes a change log at the end that I decided to leave in.  If you want to know which areas to pay special attention to that’s a good start.) Many of those recommendations were already posted in the forums or in the blogs of individual ERC members.  Hopefully nothing in the ERC document is too surprising. In this post I’m going to walk through some of the key changes and talk about what I remember from both ERC and Board discussions.  I’ll pay a little extra attention to things the Board changed from the ERC.  I’d also encourage any of the Board or ERC members to blog their thoughts on this. The Nominating Committee will continue to exist.  Personally, I was curious to see what the non-Board ERC members would think about the NomCom.  There was broad agreement that a group to vet candidates had value to the organization. The NomCom will be composed of five members.  Two will be Board members and three will be from the membership at large.  The only requirement for the three community members is that you’ve volunteered in some way (and volunteering is defined very broadly).  We expect potential at-large NomCom members to participate in a forum on the PASS site to answer questions from the other PASS members. We’re going to hold an election to determine the three community members.  It will be closer to voting for Summit sessions than voting for Board members.  That means there won’t be multiple dedicated emails.  If you’re at all paying attention it will be easy to participate.  Personally I wanted it easy for those that cared to participate but not overwhelm those that didn’t care.  I think this strikes a good balance. There’s also a clause that in order to be considered a winner in this NomCom election, you must receive 10 votes.  This is something I suggested.  I have no idea how popular the NomCom election is going to be.  I just wanted a fallback that if no one participated and some random person got in with one or two votes.  Any open slots will be filled by the NomCom chair (usually the PASS Immediate Past President).  My assumption is that they would probably take the next highest vote getters unless they were throwing flames in the forums or clearly unqualified.  As a final check, the Board still approves the final NomCom. The NomCom is going to rank candidates instead of rating them.  This has interesting implications.  This was championed by another ERC member and I’m hoping they write something about it.  This will really force the NomCom to make decisions between candidates.  You can’t just rate everyone a 3 and be done with it.  It may also make candidates appear further apart than they actually are.  I’m looking forward talking with the NomCom after this election and getting their feedback on this. The PASS Board added an option to remove a candidate with a unanimous vote of the NomCom.  This was primarily put in place to handle people that lied on their application or had a criminal background or some other unusual situation and we figured it out. We list an explicit goal of three candidate per open slot. We also wanted an easy way to find the NomCom candidate rankings from the ballot.  Hopefully this will satisfy those that want a broad candidate pool and those that want the NomCom to identify the most qualified candidates. The primary spokesperson for the NomCom is the committee chair.  After the issues around the election last year we didn’t have a good communication plan in place.  We should have and that was a failure on the part of the Board.  If there is criticism of the election this year I hope that falls squarely on the Board.  The community members of the NomCom shouldn’t be fielding complaints over the election process.  That said, the NomCom is ranking candidates and we are forcing them to rank some lower than others.  I’m sure you’ll each find someone that you think should have been ranked differently.  I also want to highlight one other change to the process that we started last year and isn’t included in these documents.  I think the candidate forums on the PASS site were tremendously helpful last year in helping people to find out more about candidates.  That gives our members a way to ask hard questions of the candidates and publicly see their answers. This year we have two important groups to fill.  The first is the NomCom.  We need three people from our membership to step up and fill this role.  It won’t be easy.  You will have to make subjective rankings of your fellow community members.  Your actions will be important in deciding who the future leaders of PASS will be.  There’s a 50/50 chance that one of the people you interview will be the President of PASS someday.  This is not a responsibility to be taken lightly. The second is the slate of candidates.  If you’ve ever thought about running for the Board this is the year.  We’ve never had nine candidates on the ballot before.  Your chance of making it through the NomCom are higher than in any previous year.  Unfortunately the more of you that run, the more of you that will lose in the election.  And hopefully that competition will mean more community involvement and better Board members for PASS. Is this the end of changes to the election process?  It isn’t.  Every year that I’ve been on the Board the election process has changed.  Some years there have been small changes and some years there have been large changes.  After this election we’ll look at how the process worked and decide what steps to take – just like we do every year.

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• DRY and SRP

  - by Timothy Klenke

  Originally posted on: http://geekswithblogs.net/TimothyK/archive/2014/06/11/dry-and-srp.aspxKent Beck’s XP Simplicity Rules (aka Four Rules of Simple Design) are a prioritized list of rules that when applied to your code generally yield a great design.  As you’ll see from the above link the list has slightly evolved over time.  I find today they are usually listed as: All Tests Pass Don’t Repeat Yourself (DRY) Express Intent Minimalistic These are prioritized.  If your code doesn’t work (rule 1) then everything else is forfeit.  Go back to rule one and get the code working before worrying about anything else. Over the years the community have debated whether the priority of rules 2 and 3 should be reversed.  Some say a little duplication in the code is OK as long as it helps express intent.  I’ve debated it myself.  This recent post got me thinking about this again, hence this post.   I don’t think it is fair to compare “Expressing Intent” against “DRY”.  This is a comparison of apples to oranges.  “Expressing Intent” is a principal of code quality.  “Repeating Yourself” is a code smell.  A code smell is merely an indicator that there might be something wrong with the code.  It takes further investigation to determine if a violation of an underlying principal of code quality has actually occurred. For example “using nouns for method names”, “using verbs for property names”, or “using Booleans for parameters” are all code smells that indicate that code probably isn’t doing a good job at expressing intent.  They are usually very good indicators.  But what principle is the code smell of Duplication pointing to and how good of an indicator is it? Duplication in the code base is bad for a couple reasons.  If you need to make a change and that needs to be made in a number of locations it is difficult to know if you have caught all of them.  This can lead to bugs if/when one of those locations is overlooked.  By refactoring the code to remove all duplication there will be left with only one place to change, thereby eliminating this problem. With most projects the code becomes the single source of truth for a project.  If a production code base is inconsistent with a five year old requirements or design document the production code that people are currently living with is usually declared as the current reality (or truth).  Requirement or design documents at this age in a project life cycle are usually of little value. Although comparing production code to external documentation is usually straight forward, duplication within the code base muddles this declaration of truth.  When code is duplicated small discrepancies will creep in between the two copies over time.  The question then becomes which copy is correct?  As different factions debate how the software should work, trust in the software and the team behind it erodes. The code smell of Duplication points to a violation of the “Single Source of Truth” principle.  Let me define that as: A stakeholder’s requirement for a software change should never cause more than one class to change. Violation of the Single Source of Truth principle will always result in duplication in the code.  However, the inverse is not always true.  Duplication in the code does not necessarily indicate that there is a violation of the Single Source of Truth principle. To illustrate this, let’s look at a retail system where the system will (1) send a transaction to a bank and (2) print a receipt for the customer.  Although these are two separate features of the system, they are closely related.  The reason for printing the receipt is usually to provide an audit trail back to the bank transaction.  Both features use the same data:  amount charged, account number, transaction date, customer name, retail store name, and etcetera.  Because both features use much of the same data, there is likely to be a lot of duplication between them.  This duplication can be removed by making both features use the same data access layer. Then start coming the divergent requirements.  The receipt stakeholder wants a change so that the account number has the last few digits masked out to protect the customer’s privacy.  That can be solve with a small IF statement whilst still eliminating all duplication in the system.  Then the bank wants to take a picture of the customer as well as capture their signature and/or PIN number for enhanced security.  Then the receipt owner wants to pull data from a completely different system to report the customer’s loyalty program point total. After a while you realize that the two stakeholders have somewhat similar, but ultimately different responsibilities.  They have their own reasons for pulling the data access layer in different directions.  Then it dawns on you, the Single Responsibility Principle: There should never be more than one reason for a class to change. In this example we have two stakeholders giving two separate reasons for the data access class to change.  It is clear violation of the Single Responsibility Principle.  That’s a problem because it can often lead the project owner pitting the two stakeholders against each other in a vein attempt to get them to work out a mutual single source of truth.  But that doesn’t exist.  There are two completely valid truths that the developers need to support.  How is this to be supported and honour the Single Responsibility Principle?  The solution is to duplicate the data access layer and let each stakeholder control their own copy. The Single Source of Truth and Single Responsibility Principles are very closely related.  SST tells you when to remove duplication; SRP tells you when to introduce it.  They may seem to be fighting each other, but really they are not.  The key is to clearly identify the different responsibilities (or sources of truth) over a system.  Sometimes there is a single person with that responsibility, other times there are many.  This can be especially difficult if the same person has dual responsibilities.  They might not even realize they are wearing multiple hats. In my opinion Single Source of Truth should be listed as the second rule of simple design with Express Intent at number three.  Investigation of the DRY code smell should yield to the proper application SST, without violating SRP.  When necessary leave duplication in the system and let the class names express the different people that are responsible for controlling them.  Knowing all the people with responsibilities over a system is the higher priority because you’ll need to know this before you can express it.  Although it may be a code smell when there is duplication in the code, it does not necessarily mean that the coder has chosen to be expressive over DRY or that the code is bad.

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• Looking into the JQuery Image Zoom Plugin

  - by nikolaosk

  I have been using JQuery for a couple of years now and it has helped me to solve many problems on the client side of web development.  You can find all my posts about JQuery in this link. In this post I will be providing you with a hands-on example on the JQuery Image Zoom Plugin.If you want you can have a look at this post, where I describe the JQuery Cycle Plugin.You can find another post of mine talking about the JQuery Carousel Lite Plugin here.I will be writing more posts regarding the most commonly used JQuery Plugins. I have been using extensively this plugin in my websites.You can use this plugin to move mouse around an image and see a zoomed in version of a portion of it. In this hands-on example I will be using Expression Web 4.0.This application is not a free application. You can use any HTML editor you like. You can use Visual Studio 2012 Express edition. You can download it here.  You can download this plugin from this link I launch Expression Web 4.0 and then I type the following HTML markup (I am using HTML 5) <html lang="en">  <head>    <title>Liverpool Legends</title>        <meta http-equiv="Content-Type" content="text/html;charset=utf-8" >        <link rel="stylesheet" type="text/css" href="style.css">        <script type="text/javascript" src="jquery-1.8.3.min.js"> </script>     <script type="text/javascript" src="jqzoom.pack.1.0.1.js"></script>        <script type="text/javascript">        $(function () {            $(".nicezoom").jqzoom();        });    </script>       </head>  <body>    <header>        <h1>Liverpool Legends</h1>    </header>        <div id="main">            <a href="championsofeurope-large.jpg" class="nicezoom" title="Champions">        <img src="championsofeurope.jpg"  title="Champions">    </a>          </div>            <footer>        <p>All Rights Reserved</p>      </footer>     </body>  </html>   This is a very simple markup. I have added one large and one small image (make sure you use your own when trying this example) I have added references to the JQuery library (current version is 1.8.3) and the JQuery Image Zoom Plugin. Then I add 2 images in the main div element.Note the class nicezoom inside the href element. The Javascript code that makes it all happen follows.    <script type="text/javascript">        $(function () {            $(".nicezoom").jqzoom();        });    </script>     It couldn't be any simpler than that. I view my simple in Internet Explorer 10 and it works as expected. I have tested this simple solution in all major browsers and it works fine.Inside the head section we can add another Javascript script utilising some more options regarding the zoom plugin.   <script type="text/javascript">            $(function () {        var options = {                  zoomType: 'standard',                  lens:true,                  preloadImages: true,                  alwaysOn:false,                  zoomWidth: 400,                  zoomHeight: 350,                  xOffset:190,                  yOffset:80,                  position:'right'                          };          $('.nicezoom').jqzoom(options);      });         </script> I would like to explain briefly what some of those options mean. zoomType - Other admitted option values are 'reverse','drag','innerzoom' zoomWidth - The popup window width showing the zoomed area zoomHeight - The popup window height showing the zoomed area xOffset - The popup window x offset from the small image.  yOffset - The popup window y offset from the small image.  position - The popup window position.Admitted values:'right' ,'left' ,'top' ,'bottom' preloadImages - if set to true,jqzoom will preload large images. You can test it yourself and see the results in your favorite browser. Hope it helps!!!

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• Why We Should Learn to Stop Worrying and Love Millennials

  - by HCM-Oracle

  By Christine Mellon Much is said and written about the new generations of employees entering our workforce, as though they are a strange specimen, a mysterious life form to be “figured out,” accommodated and engaged – at a safe distance, of course.  At its worst, this talk takes a critical and disapproving tone, with baby boomer employees adamantly refusing to validate this new breed of worker, let alone determine how to help them succeed and achieve their potential.   The irony of our baby-boomer resentments and suspicions is that they belie the fact that we created the very vision that younger employees are striving to achieve.  From our frustrations with empty careers that did not fulfill us, from our opposition to “the man,” from our sharp memories of our parents’ toiling for 30 years just for the right to retire, from the simple desire not to live our lives in a state of invisibility, came the seeds of hope for something better. One characteristic of Millennial workers that grew from these seeds is the desire to experience as much as possible.  They are the “Experiential Employee”, with a passion for growing in diverse ways and expanding personal and professional horizons.  Rather than rooting themselves in a single company for a career, or even in a single career path, these employees are committed to building a broad portfolio of experiences and capabilities that will enable them to make a difference and to leave a mark of significance in the world.  How much richer is the organization that nurtures and leverages this inclination?  Our curmudgeonly ways must be surrendered and our focus redirected toward building the next generation of talent ecosystems, if we are to optimize what future generations have to offer.   Accelerating Professional Development In spite of our Boomer grumblings about Millennials’ “unrealistic” expectations, the truth is that we have a well-matched set of circumstances.  We have executives-in-waiting who want to learn quickly and a concurrent, urgent need to ramp up their development time, based on anticipated high levels of retirement in the next 10+ years.  Since we need to rapidly skill up these heirs to the corporate kingdom, isn’t it a fortunate coincidence that they are hungry to learn, develop and move fluidly throughout our organizations??  So our challenge now is to efficiently operationalize the wisdom we have acquired about effective learning and development.   We have already evolved from classroom-based models to diverse instructional methods.  The next step is to find the best approaches to help younger employees learn quickly and apply new learnings in an impactful way.   Creating temporary or even permanent functional partnerships among Millennial employees is one way to maximize outcomes.  This might take the form of 2 or more employees owning aspects of what once fell under a single role.  While one might argue this would mean duplication of resources, it could be a short term cost while employees come up to speed.  And the potential benefits would be numerous:  leveraging and validating the inherent sense of community of new generations, creating cross-functional skills with broad applicability, yielding additional perspectives and approaches to traditional work outcomes, and accelerating the performance curve for incumbents through Cooperative Learning (Johnson, D. and Johnson R., 1989, 1999).  This well-researched teaching strategy, where students support each other in the absorption and application of new information, has been shown to deliver faster, more efficient learning, and greater retention. Alternately, perhaps short term contracts with exiting retirees, or former retirees, to help facilitate the development of following generations may have merit.  Again, a short term cost, certainly.  However, the gains realized in shortening the learning curve, and strengthening engagement are substantial and lasting. Ultimately, there needs to be creative thinking applied for each organization on how to accelerate the capabilities of our future leaders in unique ways that mesh with current culture. The manner in which performance is evaluated must finally shift as well.  Employees will need to be assessed on how well they have developed key skills and capabilities vs. end-to-end mastery of functional positions they have no interest in keeping for an entire career. As we become more comfortable in placing greater and greater weight on competencies vs. tasks, we will realize increased organizational agility via this new generation of workers, which will be further enhanced by their natural flexibility and appetite for change. Revisiting Succession  For many years, organizations have failed to deliver desired succession planning outcomes.  According to CEB’s 2013 research, only 28% of current leaders were pre-identified in a succession plan. These disappointing results, along with the entrance of the experiential, Millennial employee into the workforce, may just provide the needed impetus for HR to reinvent succession processes.   We have recognized that the best professional development efforts are not always linear, and the time has come to fully adopt this philosophy in regard to succession as well.  Paths to specific organizational roles will not look the same for newer generations who seek out unique learning opportunities, without consideration of a singular career destination.  Rather than charting particular jobs as precursors for key positions, the experiences and skills behind what makes an incumbent successful must become essential in succession mapping.  And the multitude of ways in which those experiences and skills may be acquired must be factored into the process, along with the individual employee’s level of learning agility. While this may seem daunting, it is necessary and long overdue.  We have talked about the criticality of competency-based succession, however, we have not lived up to our own rhetoric.  Many Boomers have experienced the same frustration in our careers; knowing we are capable of shining in a particular role, but being denied the opportunity due to how our career history lined up, on paper, with documented job requirements.  These requirements usually emphasized past jobs/titles and specific tasks, versus capabilities, drive and willingness (let alone determination) to learn new things.  How satisfying would it be for us to leave a legacy where such narrow thinking no longer applies and potential is amplified? Realizing Diversity Another bloom from the seeds we Boomers have tried to plant over the past decades is a completely evolved view of diversity.  Millennial employees assume a diverse workforce, and are startled by anything less.  Their social tolerance, nurtured by wide and diverse networks, is unprecedented.  College graduates expect a similar landscape in the “real world” to what they experienced throughout their lives.  They appreciate and seek out divergent points of view and experiences without needing any persuasion.  The face of our U.S. workforce will likely see dramatic change as Millennials apply their fresh take on hiring and building strong teams, with an inherent sense of inclusion.  This wonderful aspect of the Millennial wave should be celebrated and strongly encouraged, as it is the fulfillment of our own aspirations. Future Perfect The Experiential Employee is operating more as a free agent than a long term player, and their commitment will essentially last as long as meaningful organizational culture and personal/professional opportunities keep their interest.  As Boomers, we have laid the foundation for this new, spirited employment attitude, and we should take pride in knowing that.  Generations to come will challenge organizations to excel in how they identify, manage and nurture talent. Let’s support and revel in the future that we’ve helped invent, rather than lament what we think has been lost.  After all, the future is always connected to the past.  And as so eloquently phrased by Antoine Lavoisier, French nobleman, chemist and politico:  “Nothing is Lost, Nothing is Created, and Everything is Transformed.” Christine has over 25 years of diverse HR experience.  She has held HR consulting and corporate roles, including CHRO positions for Echostar in Denver, a 6,000+ employee global engineering firm, and Aepona, a startup software firm, successfully acquired by Intel. Christine is a resource to Oracle clients, to assist in Human Capital Management strategy development and implementation, compensation practices, talent development initiatives, employee engagement, global HR management, and integrated HR systems and processes that support the full employee lifecycle. 

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• Thou shalt not put code on a piedestal - Code is a tool, no more, no less

  - by Ralf Westphal

  “Write great code and everything else becomes easier” is what Paul Pagel believes in. That´s his version of an adage by Brian Marick he cites: “treat code as an end, not just a means.” And he concludes: “My post-Agile world is software craftsmanship.” I wonder, if that´s really the way to go. Will “simply” writing great code lead the software industry into the light? He´s alluding to the philosopher Kant who proposed, a human beings should never be treated as a means, but always as an end. But should we transfer this ethical statement into the world of software? I doubt it.   Reason #1: Human beings are categorially different from code. They are autonomous entities who need to find a way of living happily together. To Kant it seemed this goal could only be reached if nobody (ab)used a human being for his/her purposes. Because using a human being, i.e. treating it as a means, would contradict the fundamental autonomy and freedom of human beings. People should hold up a symmetric view of their relationships: Since nobody wants to be (ab)used, nobody should (ab)use anybody else. If you want to be treated decently, with respect, in accordance with your own free will - which means as an end - then do the same to other people. Code is dead, it´s a product, it´s a tool for people to reach their goals. No company spends any money on code other than to save money or earn money in the long run. Code is not a puppy. Enterprises do not commission software development to just feel good in its company. Code is not a buddy. Code is a slave, if you will. A mechanical slave, a non-tangible robot. Code is a tool, is a tool. And if we start to treat it differently, if we elevate its status unduely… I guess that will contort our relationship in a contraproductive way. Please get me right: Just because something is “just a tool”, “just a product” does not mean we should not be careful while designing, building, using it. Right to the contrary. We should be very careful when writing code – but not for the code´s sake! We should be careful because we respect our customers who are fellow human beings who should be treated as an end. If we are careless, neglectful, ignorant when producing code on their behalf, then we´re using them. Being sloppy means you´re caring more for yourself that for your customer. You´re then treating the customer as a means to fulfill some of your own needs. That´s plain unethical behavior.   Reason #2: The focus should always be on your purpose, not on any tool. But if code is treated as an end, then the focus is on the code. That might sound right, because where else should be your focus as a software developer? But, well, I´d say, your focus should be on delivering value to your customer. Because in the end your customer does not care if you write a single line of code. She just wants her problem to be solved. Solving problems is the purpose of any contractor. Code must be treated just as a means, a tool we know how to handle very well. But if we´re really trying to be craftsmen then we should be conscious about exactly that and act ethically. That means we must never be so focused on our tool as to be unable to suggest better solutions to the problems of our customers than code.   I´m all with Paul when he urges us to “Write great code”. Sure, if you need to write code, then by all means do so. Write the best code you can think of – and then try to improve it. Paul has all the best intentions when he signs Brians “treat code as an end” - but as we all know: “The road to hell is paved with best intentions” ;-) Yes, I can imagine a “hell of code focus”. In fact, I don´t need to imagine it, I´m seeing it quite often. Because code hell is whereever two developers stand together and are so immersed in talking about all sorts of coding tricks, design patterns, code smells, technologies, platforms, tools that they lose sight of the big picture. Talking about TDD or SOLID or refactoring is a sign of consciousness – relative to the “cowboy coders” view of the world. But from yet another point of view TDD, SOLID, and refactoring are just cures for ailments within a system. And I fear, if “Writing great code” is the only focus or the main focus of software development, then we as an industry lose the ability to see that. Focus draws a line around something, it defines a horizon for perceptions and thinking. So if we focus on code our horizon ends where “the land of code” ends. I don´t think that should be our professional attitude.   So what about Software Craftsmanship as the next big thing after Agility? I think Software Craftsmanship has an important message for all software developers and beyond. But to make it the successor of the Agility movement seems to miss a point. Agility never claimed to solve all software development problems, I´d say. So to blame it for having missed out on certain aspects of it is wrong. If I had to summarize Agility in one word I´d say “Value”. Agility put value for the customer back in software development. Focus on delivering value early and often – that´s Agility´s mantra. All else follows from that. And I ask you: Is that obsolete? Is delivering value not hip anymore? No, sure not. That´s our very purpose as software developers. So how can Agility become obsolete and need to be replaced? We need to do away with this “either/or”-thinking. It´s either Agility or Lean or Software Craftsmanship or whatnot. Instead we should start integrating concepts and movements. Think “both/and”. Think Agility plus Software Craftsmanship plus Lean plus whatnot. We don´t neet to tear down anything from a piedestal and replace it with a new idol. Instead we should do away with piedestals and arrange whatever is helpful is a circle. Then we can turn to concepts, movements for whatever they are best. After 10 years of Agility we should be able to identify what it was good at – and keep that. Keep Agility around and add whatever Agility was lacking or never concerned with. Add whatever is at the core of Software Craftsmanship. Add whatever is at the core of Lean etc. But don´t call out the age of Post-Agility. Because it better never will end. Because once we start to lose Agility´s core we´re losing focus of the customer.

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• Neo4J and Azure and VS2012 and Windows 8

  - by Chris Skardon

  Now, I know that this has been written about, but both of the main places (http://www.richard-banks.org/2011/02/running-neo4j-on-azure.html and http://blog.neo4j.org/2011/02/announcing-neo4j-on-windows-azure.html) utilise VS2010, and well, I’m on VS2012 and Windows 8. Not that I think Win 8 had anything to do with it really, anyhews! I’m going to begin from the beginning, this is my first foray into running something on Azure, so it’s been a bit of a learning curve. But luckily the Neo4J guys have got us started, so let’s download the VS2010 solution: http://neo4j.org/get?file=Neo4j.Azure.Server.zip OK, the other thing we’ll need is the VS2012 Azure SDK, so let’s get that as well: http://www.windowsazure.com/en-us/develop/downloads/ (I just did the full install). Now, unzip the VS2010 solution and let’s open it in VS2012: <your location>\Neo4j.Azure.Server\Neo4j.Azure.Server.sln One-way-upgrade? Yer! Ignore the migration report – we don’t care! Let’s build that sucker… Ahhh 14 errors… WindowsAzure does not exist in the namespace ‘Microsoft’ Not a problem right? We’ve installed the SDK, just need to update the references: We can ignore the Test projects, they don’t use Azure, we’re interested in the other projects, so what we’ll do is remove the broken references, and add the correct ones, so expand the references bit of each project: hunt out those yellow exclamation marks, and delete them! You’ll need to add the right ones back in (listed below), when you go to the ‘Add Reference’ dialog make sure you have ‘Assemblies’ and ‘Framework’ selected before you seach (and search for ‘microsoft.win’ to narrow it down) So the references you need for each project are: CollectDiagnosticsData Microsoft.WindowsAzure.Diagnostics Microsoft.WindowsAzure.StorageClient Diversify.WindowsAzure.ServiceRuntime Microsoft.WindowsAzure.CloudDrive Microsoft.WindowsAzure.ServiceRuntime Microsoft.WindowsAzure.StorageClient Right, so let’s build again… Sweet! No errors.   Now we need to setup our Blobs, I’m assuming you are using the most up-to-date Java you happened to have downloaded :) in my case that’s JRE7, and that is located in: C:\Program Files (x86)\Java\jre7 So, zip up that folder into whatever you want to call it, I went with jre7.zip, and stuck it in a temp folder for now. In that same temp folder I also copied the neo4j zip I was using: neo4j-community-1.7.2-windows.zip OK, now, we need to get these into our Blob storage, this is where a lot of stuff becomes unstuck - I didn’t find any applications that helped me use the blob storage, one would crash (because my internet speed is so slow) and the other just didn’t work – sure it looked like it had worked, but when push came to shove it didn’t. So this is how I got my files into Blob (local first): 1. Run the ‘Storage Emulator’ (just search for that in the start menu) 2. That takes a little while to start up so fire up another instance of Visual Studio in the mean time, and create a new Console Application. 3. Manage Nuget Packages for that solution and add ‘Windows Azure Storage’ Now you’re set up to add the code: public static void Main() { CloudStorageAccount cloudStorageAccount = CloudStorageAccount.DevelopmentStorageAccount; CloudBlobClient client = cloudStorageAccount.CreateCloudBlobClient(); client.Timeout = TimeSpan.FromMinutes(30); CloudBlobContainer container = client.GetContainerReference("neo4j"); //This will create it as well   UploadBlob(container, "jre7.zip", "c:\\temp\\jre7.zip"); UploadBlob(container, "neo4j-community-1.7.2-windows.zip", "c:\\temp\\neo4j-community-1.7.2-windows.zip"); }   private static void UploadBlob(CloudBlobContainer container, string blobName, string filename) { CloudBlob blob = container.GetBlobReference(blobName);   using (FileStream fileStream = File.OpenRead(filename)) blob.UploadFromStream(fileStream); } This will upload the files to your local storage account (to switch to an Azure one, you’ll need to create a storage account, and use those credentials when you make your CloudStorageAccount above) To test you’ve got them uploaded correctly, go to: http://localhost:10000/devstoreaccount1/neo4j/jre7.zip and you will hopefully download the zip file you just uploaded. Now that those files are there, we are ready for some final configuration… Right click on the Neo4jServerHost role in the Neo4j.Azure.Server cloud project: Click on the ‘Settings’ tab and we’ll need to do some changes – by default, the 1.7.2 edition of neo4J unzips to: neo4j-community-1.7.2 So, we need to update all the ‘neo4j-1.3.M02’ directories to be ‘neo4j-community-1.7.2’, we also need to update the Java runtime location, so we start with this: and end with this: Now, I also changed the Endpoints settings, to be HTTP (from TCP) and to have a port of 7410 (mainly because that’s straight down on the numpad) The last ‘gotcha’ is some hard coded consts, which had me looking for ages, they are in the ‘ConfigSettings’ class of the ‘Neo4jServerHost’ project, and the ones we’re interested in are: Neo4jFileName JavaZipFileName Change those both to what that should be. OK Nearly there (I promise)! Run the ‘Compute Emulator’ (same deal with the Start menu), in your system tray you should have an Azure icon, when the compute emulator is up and running, right click on the icon and select ‘Show Compute Emulator UI’ The last steps! Make sure the ‘Neo4j.Azure.Server’ cloud project is set up as the start project and let’s hit F5 tension mounts, the build takes place (you need to accept the UAC warning) and VS does it’s stuff. If you look at the Compute Emulator UI you’ll see some log stuff (which you’ll need if this goes awry – but it won’t don’t worry!) In a bit, the console and a Java window will pop up: Then the console will bog off, leaving just the Java one, and if we switch back to the Compute Emulator UI and scroll up we should be able to see a line telling us the port number we’ve been assigned (in my case 7411): (If you can’t see it, don’t worry.. press CTRL+A on the emulator, then CTRL+C, copy all the text and paste it into something like Notepad, then just do a Find for ‘port’ you’ll soon see it) Go to your favourite browser, and head to: http://localhost:YOURPORT/ and you should see the WebAdmin! See you on the cloud side hopefully! Chris PS Other gotchas! OK, I’ve been caught out a couple of times: I had an instance of Neo4J running as a service on my machine, the Azure instance wanted to run the https version of the server on the same port as the Service was running on, and so Java would complain that the port was already in use.. The first time I converted the project, it didn’t update the version of the Azure library to load, in the App.Config of the Neo4jServerHost project, and VS would throw an exception saying it couldn’t find the Azure dll version 1.0.0.0.

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• Learnings from trying to write better software: Loud errors from the very start

  - by theo.spears

  Microsoft made a very small number of backwards incompatible changes between .NET 1.1 and 2.0, because they wanted to make it as easy and safe as possible to port applications to the new runtime. (Here’s a list.) However, one thing they did change was what happens when a background thread fails with an unhanded exception - in .NET 1.1 nothing happened, the thread terminated, and the application continued oblivious. Try the same trick in .NET 2.0 and the entire application, including all threads, will rudely terminate. There are three reasons for this. Firstly if a background thread has crashed, it may have left the entire application in an inconsistent state, in a way that will affect other threads. It’s better to terminate the entire application than continue and have the application perform actions based on a broken state, for example take customer orders, or write corrupt files to disk.  Secondly, during software development, it is far better for errors to be loud and obtrusive. Even if you have unit tests and integration tests (and you should), a key part of ensuring software works properly is to actually try using it, both through systematic testing and through the casual use all software gets by its developers during use. Subtle errors are easy to miss if you are not actually doing real work using the application, loud errors are obvious. Thirdly, and most importantly, even if catching and swallowing exceptions indiscriminately doesn't cause any problems in your application, the presence of unexpected exceptions shows you do not fully understand the behavior of your code. The currently released version of your application may be absolutely correct. However, because your mental model of the behavior is wrong, any future change you make to the program could and probably will introduce critical errors.  This applies to more than just exceptions causing threads to exit, any unexpected state should make the application blow up in an un-ignorable way. The worst thing you can do is silently swallow errors and continue. And let's be clear, writing to a log file does not count as blowing up in an un-ignorable way.  This is all simple as long as the call stack only contains your code, but when your functions start to be called by third party or .NET framework code, it's surprisingly easy for exceptions to start vanishing. Let's look at two examples.   1. Windows forms drag drop events  Usually if you throw an exception from a winforms event handler it will bring up the "application has crashed" dialog with abort and continue options. This is a good default behavior - the error is big and loud, but it is possible for the user to ignore the error and hopefully save their data, if somehow this bug makes it past testing. However drag and drop are different - throw an exception from one of these and it will just be silently swallowed with no explanation.  By the way, it's not just drag and drop events. Timer events do it too.  You can research how exceptions are treated in different handlers and code appropriately, but the safest and most user friendly approach is to always catch exceptions in your event handlers and show your own error message. I'll talk about one good approach to handling these exceptions at the end of this post.   2. SSMS integration for SQL Tab Magic  A while back wrote an SSMS add-in called SQL Tab Magic (learn more about the process here). It works by listening to certain SSMS events and remembering what documents are opened and closed. I deployed it internally and it was used for a few months by a number of people without problems, so I was reasonably confident in its quality. Before releasing I made a few cleanups, including introducing error reporting. Bam. A few days later I was looking at over 1,000 error reports in my inbox. In turns out I wasn't handling table designers properly. The exceptions were there, but again SSMS was helpfully swallowing them all for me, so I was blissfully unaware. Had I made my errors loud from the start, I would have noticed these issues long before and fixed them.   Handling exceptions  Now you are systematically catching exceptions throughout your application, you need to do something with them. I've tried 3 options: log them, alert the user, and automatically send them home.  There are a few good options for logging in .NET. The most widespread is Apache log4net, which provides a very capable and configurable logging framework. There is also NLog which has a compatible interface, with a greater emphasis on fluent rather than XML configuration.  Alerting the user serves two purposes. Firstly it means they understand their action has failed to they don't just assume it worked (Silent file copy failure is a problem if you then delete the originals) or that they should keep waiting for a background task to complete. Secondly, it means the users can report the bug to your support team, and then you can fix it. This means the message you show the user should contain the information you need as a developer to identify and fix it. And the user will probably just send you a screenshot of the dialog, so it shouldn't be hidden by scroll bars.  This leads us to the third option, automatically sending error reports home. By automatic I mean with minimal effort on the part of the user, rather than doing it silently behind their backs. The advantage of this is you can send back far more detailed and precise information than you can expect a user to include in an email, and by making it easier to report errors, you make it more likely users will do so.  We do this using a great tool called SmartAssembly (full disclosure: this is a product made by Red Gate). It captures complete stack traces including the values of all local variables and then allows the user to send all this information back with a single click. We also capture log files to help understand what lead up to the error. We then use the free SmartAssembly Sync for Jira to dedupe these reports and raise them as bugs in our bug tracking system.  The combined effect of loud errors during development and then automatic error reporting once software is deployed allows us to find and fix more bugs, correct misunderstandings on how our software works, and overall is a key piece in delivering higher quality software. However it is no substitute for having motivated cunning testers in the building - and we're looking to hire more of those too.   If you found this post interesting you should follow me on twitter.  

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• The Future of Project Management is Social

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Kazim Isfahani, Director, Product Marketing, Oracle Rapid Ascent. Breakneck Speed. Lightning Fast. Perhaps even overwhelming. No matter which set of adjectives we use to describe it, social media’s rise into the enterprise mainstream has been unprecedented. Indeed, the big 4 social media powerhouses (Facebook, Google+, LinkedIn, and Twitter), have nearly 2 Billion users between them. You may be asking (as you should really) “That’s all well and good for the consumer, but for me at my company, what’s your point? Beyond the fact that I can check and post updates, that is.” Good question, kind sir. Impact of Social and Collaboration on Project Management I’ll dovetail this discussion to the project management realm, since that’s what I’m writing about. Speed is a big challenge for project-driven organizations. Anything that can help speed up project delivery - be it a new product introduction effort or a geographical expansion project - fast is a good thing. So where does this whole social thing fit particularly since there are already a host of tools to help with traditional project execution? The fact is companies have seen improvements in their productivity by deploying departmental collaboration and other social-oriented solutions. McKinsey’s survey on social tools shows we have reached critical scale: 72% of respondents report that their companies use at least one and over 40% say they are using social networks and blogs. We don’t hear as much about the impact of social media technologies at the project and project manager level, but that does not mean there is none. Consider the new hire. The type of individual entering the workforce and executing on projects is a generation of worker expecting visually appealing, easy to use and easy to understand technology meshing hand-in-hand with business processes. Consider the project manager. The social era has enhanced the role that the project manager must play. Today’s project manager must be a supreme communicator, an influencer, a sympathizer, a negotiator, and still manage to keep all stakeholders in the loop on project progress. Social tools play a significant role in this effort. Now consider the impact to the project team. The way that a project team functions has changed, with newer, social oriented technologies making the process of information dissemination and team communications much more fluid. It’s clear that a shift is occurring where “social” is intersecting with project management. The Rise of Social Project Management We refer to the melding of project management and social networking as Social Project Management. Social Project Management is based upon the philosophy that the project team is one part of an integrated whole, and that valuable and unique abilities exist within the larger organization. For this reason, Social Project Management systems should be integrated into the collaborative platform(s) of an organization, allowing communication to proceed outside the project boundaries. What makes social project management "social" is an implicit awareness where distributed teams build connected links in ways that were previously restricted to teams that were co-located. Just as critical, Social Project Management embraces the vision of seamless online collaboration within a project team, but also provides for, (and enhances) the use of rigorous project management techniques. Social Project Management acknowledges that projects (particularly large projects) are a social activity - people doing work with people, for other people, with commitments to yet other people. The more people (larger projects), the more interpersonal the interactions, and the more social affects the project. The Epitome of Social - Fusion Project Portfolio Management If I take this one level further to discuss Fusion Project Portfolio Management, the notion of Social Project Management is on full display. With Fusion Project Portfolio Management, project team members have a single place for interaction on projects and access to any other resources working within the Fusion ERP applications. This allows team members the opportunity to be informed with greater participation and provide better information. The application’s the visual appeal, and highly graphical nature makes it easy to navigate information. The project activity stream adds to the intuitive user experience. The goal of productivity is pervasive throughout Fusion Project Portfolio Management. Field research conducted with Oracle customers and partners showed that users needed a way to stay in the context of their core transactions and yet easily access social networking tools. This is manifested in the application so when a user executes a business process, they not only have the transactional application at their fingertips, but also have things like e-mail, SMS, text, instant messaging, chat – all providing a number of different ways to interact with people and/or groups of people, both internal and external to the project and enterprise. But in the end, connecting people is relatively easy. The larger issue is finding a way to serve up relevant, system-generated, actionable information, in real time, which will allow for more streamlined execution on key business processes. Fusion Project Portfolio Management’s design concept enables users to create project communities, establish discussion threads, manage event calendars as well as deliver project based work spaces to organize communications within the context of a project – all within a secure business environment. We’d love to hear from you and get your thoughts and ideas about how Social Project Management is impacting your organization. To learn more about Oracle Fusion Project Portfolio Management, please visit this link

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• It was a figure of speech!

  - by Ratman21

  Yesterday I posted the following as attention getter / advertisement (as well as my feelings). In the groups, (I am in) on the social networking site, LinkedIn and boy did I get responses.    I am fighting mad about (a figure of speech, really) not having a job! Look just because I am over 55 and have gray hair. It does not mean, my brain is dead or I can no longer trouble shoot a router or circuit or LAN issue. Or that I can do “IT” work at all. And I could prove this if; some one would give me at job. Come on try me for 90 days at min. wage. I know you will end up keeping me (hope fully at normal pay) around. Is any one hearing me…come on take up the challenge!     This was the responses I got.   I hear you. We just need to retrain and get our skills up to speed is all. That is what I am doing. I have not given up. Just got to stay on top of the game. Experience is on our side if we have the credentials and we are reasonable about our salaries this should not be an issue.   Already on it, going back to school and have got three certifications (CompTIA A+, Security+ and Network+. I am now studying for my CISCO CCNA certification. As to my salary, I am willing to work at very reasonable rate.   You need to re-brand yourself like a product, market and sell yourself. You need to smarten up, look and feel a million dollars, re-energize yourself, regain your confidents. Either start your own business, or re-write your CV so it stands out from the rest, get the template off the internet. Contact every recruitment agent in your town, state, country and overseas, and on the web. Apply to every job you think you could do, you may not get it but you will make a contact for your network, which may lead to a job at the end of the tunnel. Get in touch with everyone you know from past jobs. Do charity work. I maintain the IT Network, stage electrical and the Telecom equipment in my church,   Again already on it. I have email the world is seems with my resume and cover letters. So far, I have rewritten or had it rewrote, my resume and cover letters; over seven times so far. Re-energize? I never lost my energy level or my self-confidents in my work (now if could get some HR personal to see the same). I also volunteer at my church, I created and maintain the church web sit.   I share your frustration. Sucks being over 50 and looking for work. Please don't sell yourself short at min wage because the employer will think that’s your worth. Keep trying!!   I never stop trying and min wage is only for 90 days. If some one takes up the challenge. Some post asked if I am keeping up technology.   Do you keep up with the latest technology and can speak the language fluidly?   Yep to that and as to speaking it also a yep! I am a geek you know. I heard from others over the 50 year mark and younger too.   I'm with you! I keep getting told that I don't have enough experience because I just recently completed a Masters level course in Microsoft SQL Server, which gave me a project-intensive equivalent of between 2 and 3 years of experience. On top of that training, I have 19 years as an applications programmer and database administrator. I can normalize rings around experienced DBAs and churn out effective code with the best of them. But my 19 years is worthless as far as most recruiters and HR people are concerned because it is not the specific experience for which they're looking. HR AND RECRUITERS TAKE NOTE: Experience, whatever the language, translates across platforms and technology! By the way, I'm also over 55 and still have "got it"!   I never lost it and I also can work rings round younger techs.   I'm 52 and female and seem to be having the same issues. I have over 10 years experience in tech support (with a BS in CIS) and can't get hired either.   Ow, I only have an AS in computer science along with my certifications.   Keep the faith, I have been unemployed since August of 2008. I agree with you...I am willing to return to the beginning of my retail career and work myself back through the ranks, if someone will look past the grey and realize the knowledge I would bring to the table.   I also would like some one to look past the gray.   Interesting approach, volunteering to work for minimum wage for 90 days. I'm in the same situation as you, being 55 & balding w/white hair, so I know where you're coming from. I've been out of work now for a year. I'm in Michigan, where the unemployment rate is estimated to be 15% (the worst in the nation) & even though I've got 30+ years of IT experience ranging from mainframe to PC desktop support, it's difficult to even get a face-to-face interview. I had one prospective employer tell me flat out that I "didn't have the energy required for this position". Mostly I never get any feedback. All I can say is good luck & try to remain optimistic.   He said WHAT! Yes remaining optimistic is key. Along with faith in God. Then there was this (for lack of better word) jerk.   Give it up already. You were too old to work in high tech 10 years ago. Scratch that, 20 years ago! Try selling hot dogs in front of Fry's Electronics. At least you would get a chance to eat lunch with your previous colleagues....   You know funny thing on this person is that I checked out his profile. He is older than I am.

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• first install for windows eight.....da beta

  - by raysmithequip

  The W8 preview is now installed and I am enjoying it.  I remember the learning curve of my first unix machine back in the eighties, this ain't that.It is normal for me to do the first os install with a keyboard and low end monitor...you never know what you'll encounter out in the field.  The OS took like a fish to water.  I used a low end INTEL motherboard dp55w I gathered on the cheap, an 1157 i5 from the used bin a pair of 6 gig ddr3 sticks, a rosewell 550 watt power supply a cheap used twenty buck sub 200g wd sata drive, a half working dvd burner and an asus fanless nvidia vid card, not a great one but Sub 50.00 on newey eggey...I did have to hunt the ms forums for a key and of course to activate the thing, if dos would of needed this outmoded ritual, we would still be on cpm and osborne would be a household name, of course little do people know that this ritual was common as far back as the seventies on att unix installs....not, but it was possible, I used to joke about when I ran a bbs, what hell would of been wrought had dos 3.2 machines been required to dial into my bbs to send fido mail to ms and wait for an acknowledgement.  All in all the thing was pushing a seven on the ms richter scale, not including the vid card, sadly it came in at just a tad over three....I wanted to evaluate it for a possible replacement on critical machines that in the past went down due to a vid card fan failure....you have no idea what a customer thinks when you show them a failed vid card fan..."you mean that little plastic piece of junk caused all this!!??!!!"...yea man.  Some production machines don't need any sort of vid, I will at least keep it on the maybe list for those, MTBF is a very important factor, some big box stores should put percentage of failure rate within 24 month estimates on the outside of the carton for sure.  And a warning that the power supplies are already at their limit.  Let's face it, today even 550w can be iffy.A few neat eye candy improvements over the earlier windows is nice, the metro screen is nice, anyone who has used a newer phone recently will intuitively drag their fingers across the screen....lot of good that was with no mouse or touch screen though.  Lucky me, I have been using windows since day one, I still have a copy of win 2.0 (and every other version) for no good reason.  Still the old ix collection of disks is much larger, recompiling any kernal is another silly ritual, same machine, different day, same recompile...argh. Rh is my all time fav, mandrake was always missing something, like it rewrote the init file or something, novell is ok as long as you stay on the beaten path and of course ubuntu normally recompiles with the same errors consistantly....makes life easy that way....no errors on windows eight, just a screen that did not match the installed hardware, natuarally I alt tabbed right out of it, then hit the flag key to find the start menu....no start button. I miss the start button already. Keyboard cowboy funnin and I was browsing the harddrive, nothing stunning there, I like that, means I can find stuff. Only I can't find what I want, the start button....the start menu is that first screen for touch tablets. No biggie for useruser, that is where they will want to be, I can see that. Admins won't want to be there, it is easy enough to get the control panel a bazzilion other ways though, just not the start button. (see a pattern here?). Personally, from the keyboard I find it fun to hit the carets along the location bar at the top of the explorer screen with tabs and arrows and choose SHOW ALL CONTROL PANEL ITEMS, or thereabouts. Bottom line, I love seven and I'll love eight even more!...very happy I did not have to follow the normal rule of thumb (a customer watching me build a system and asking questions said "oh I get it, so every piece you put in there is basically a hundred bucks, right?)...ok, sure, pretty much, more or less, well, ya dude.  It will be WAY past october till I get a real touch screen but I did pick up a pair of cheap tatungs so I can try the NEW main start screen, I parse a lot of folders and have a vision of how a pair of touch screens will be easier than landing a rover on mars.  Ok.  fine, they are way smallish, and I don't expect multitouch to work but we are talking a few percent of a new 21 inch viewsonic touch screen.  Will this OS be a game changer?  I don't know.  Bottom line with all the pads and droids in the world, it is more of a catch up move at first glance.  Not something ms is used to.  An app store?  I can see ms's motivation, the others have it.  I gather there will not be gadgets there, go ahead and see what ms did  to the once populated gadget page...go ahead, google gadgets and take a gander, used to hundreds of gadgets, they are already gone.  They replaced gadgets?  sort of, I'll drop that, it's a bit of a sore point for me.  More of interest was what happened when I downloaded stuff off codeplex and some other normal programs that I like, like orbitron, top o' my list!!...cardware it is...anyways, click on the exe, get a screen, normal for windows, this one indicated that I was not running a normal windows program and had a button for  exit the install, naw, I hit details, a hidden run program anyways came into view....great, my path to the normal windows has detected a program tha.....yea ok, acl is on, fine, moving along I got orbitron installed in record time and was tracking the iss on the newest Microsoft OS, beta of course, felt like the first time I setup bsd all those year ago...FUN!!...I suppose I gotta start to think about budgeting for the real os when it comes out in october, by then I should have a rasberry pi and be done with fedora remixed.  Of course that sounds like fun too!!  I would use this OS on a tablet or phone.  I don't like the idea of being hearded to an app store, don't like that on anything, we are americans and want real choices not marketed hype, lest you are younger with opm (other peoples money).   This os would be neat on a zune, but I suspect the zune is a gonner, I am rooting for microsoft, after all their default password is not admin anymore, nor alpine,  it's blank. Others force a password, my first fawn password was so long I could not even log into it with the password in front of me, who the heck uses %$# anyways, and if I was writing a brute force attack what the heck kinda impasse is that anyways at .00001 microseconds of a code execution cycle (just a non qualified number, not a real clock speed)....AI is where it will be before too long, MS is on that path, perhaps soon someone will sit down and write an app for the kinect that watches your eyes while you scan the new main start screen, clicking on the big E icon when you blink.....boy is that going to be fun!!!! sure. Blink,dammit,blink,dammit...... OPM no doubt.I like windows eight, we are moving forwards, better keep a close eye on ubuntu.  The real clinch comes when open source becomes paid source......don't blink, I already see plenty of very expensive 'ix apps, some even in app stores already.  more to come.......

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• Experiences with learning Chinese

  - by Greg Low

  I've had a few friends asking me about learning Chinese and what I've found works and doesn't work. I was answering a question on a mailing list today and I thought I should post this info where it might be useful to many. The question that was initially asked was whether Rosetta Stone was useful but I've provided much more info on learning the language here. I’ve used Rosetta Stone with Chinese but it’s really hard to know whether to recommend it or not. Rosetta Stone works the same way in all languages. They show you photos and then let you both see and hear the target language and get you to work out what they’re talking about. The thinking is that that’s how children learn. However, at first, I found it very frustrating. I’d be staring at photos trying to work out what they were really trying to get at. Sometimes it’s far from obvious. I could not have survived without Google Translate open at the same time. The other weird thing is that the photos are from a mixture of countries. While that’s good in a way, it also means that they are endlessly showing pictures of something that would never happen in the target language and culture. For any language, constant interaction with a speaker of the target language is needed. Rosetta Stone has a “Studio” option. That’s the best part of the program. In my case, it lets me connect around twice a week to a live online class from Beijing. Classes usually have the teacher plus two to four students. You get some Studio access with the initial packages but need to purchase it for ongoing use. I find it very inexpensive. It seems to work out to about $70 (AUD/USD) for six months. That’s a real bargain. The other downside to Rosetta Stone is that they tend to teach very formal language, but as with other languages, that’s not how the locals speak. It might have been correct at one point but no-one actually says that. As an example, Rosetta Stone teach Gonggòng qìche (pronounced roughly like “gong gong chee chure” for bus. Most of my friends from areas like Taiwan would just say Gongche. Google Translate says Zongxiàn (pronounced somewhat like “dzong sheean”) instead. Mind you, the Rosetta Stone option isn't really as bad as "omnibus"; it's more like saying "public bus". If you say the option they provide, people would understand you. I also listen to ChinesePod in the car. They also have SpanishPod. Each podcast is about five minutes of spoken conversation. It is very good for providing current language. Another resource I use is local Meetup groups. Most cities have these and for a variety of languages. It’s way less structured (just standard conversation) but good for getting interaction. The obvious challenge for Asian languages is reading/writing. The input editors for Chinese that are part of Windows are excellent. Many of my Chinese friends speak fluently but cannot read or write. I was determined to learn to do both. For writing, I’m talking about on a computer, not with a pen. (Mind you, I can barely write English with a pen nowadays). When using Rosetta Stone, you can choose to have the Chinese words displayed in pinyin (Wo xihuan xuéxí zhongguó) or in Chinese characters (???????) or both. This year, I’ve been forcing myself to just use the Chinese characters. I use a pinyin input editor in Windows though, as it’s very fast.  (The character recognition input in the iPad is also amazing). Notice from the example that I provided above that the pronunciation of the pinyin isn’t that obvious to us at first either.  Since changing to only using characters, I find I can now read many more Chinese characters fluently. It’s a major challenge though. I can read about 300 now and yet you need around 2,500 to be able to read a newspaper fairly well. Tones are a major issue for some Asian languages. Mandarin has four tones (plus a neutral tone) and there is a major difference in meaning between two words that are spelled the same in pinyin but with different tones. For example, Ma (3rd tone?) is a horse, Ma (1st tone?) is like “mom”, and ma (neutral tone?) is a question mark and so on. Clearly you don’t want to mix these up. As in English, they also have words that do sound the same but mean different things in different contexts. What’s interesting is that even though we see two words that differ only by tone as very similar, to a native speaker, if you say the right words with the wrong tone, you might as well have said a completely different word. My wife’s dialect of Chinese has eight tones. It’s much worse. The reason I’m so keen to learn to read/write Chinese is that even though the different dialects are pronounced so differently that speakers of one dialect often cannot understand another dialect, the writing is generally the same. The only difference is that many years ago, the Chinese government created a simplified set of characters for some of the most commonly used ones. Older Chinese and most Cantonese speakers often struggle with the simplified characters. This is the simplified form of “three apples”: ????   This is the traditional form of the same words: ????  Note that two of the characters are the same but the middle two are quite different. For most languages, the best thing is to watch current movies in the target language but to watch them with the target language as subtitles, not your native language. You want to know what they actually said, not what it roughly means (which is what the English subtitle would give you). The difficulty with Asian languages like Chinese is that you have the added challenge of understanding the subtitles when they are written in the target language. I wish there were Mandarin Chinese movies with pinyin subtitles. For learning to read characters, I also recommend HanCard on the iPad. It is targeted at the HSK language proficiency levels. (I’m intending to take the first HSK exam as soon as I’m ready). Hope that info helps someone get started.  

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• Corsair Hackers Reboot

  It wasn't easy for me to attend but it was absolutely worth to go. The Linux User Group of Mauritius (LUGM) organised another get-together for any open source enthusiast here on the island. Strangely named "Corsair Hackers Reboot" but it stands for a positive cause: "Corsair Hackers Reboot Event A collaborative activity involving LUGM, UoM Computer Club, Fortune Way Shopping Mall and several geeks from around the island, striving to put FOSS into homes & offices. The public is invited to discover and explore Free Software & Open Source." And it was a good opportunity for me and the kids to visit the east coast of Mauritius, too. Perfect timing It couldn't have been better... Why? Well, for two important reasons (in terms of IT): End of support for Microsoft Windows XP - 08.04.2014 Release of Ubuntu 14.04 Long Term Support - 17.04.2014 Quite funnily, those two IT dates weren't the initial reasons and only during the weeks of preparations we put those together. And therefore it was even more positive to promote the use of Linux and open source software in general to a broader audience. Getting there ... Thanks to the new motor way M3 and all the additional road work which has been completed recently it was very simple to get across the island in a very quick and relaxed manner. Compared to my trips in the early days of living in Mauritius (and riding on a scooter) it was very smooth and within less than an hour we hit Centrale de Flacq. Well, being in the city doesn't necessarily mean that one has arrived at the destination. But thanks to modern technology I had a quick look on Google Maps, and we finally managed to get a parking behind the huge bus terminal in Flacq. From there it was just a short walk to Fortune Way. The children were trying to count the number of buses... Well, lots and lots of buses - really impressive actually. What was presented? There were different areas set up. Right at the entrance one's attention was directly drawn towards the elevated hacker's stage. Similar to rock stars performing their gig there was bunch of computers, laptops and networking equipment in order to cater the right working conditions for coding/programming challenge(s) on the one hand and for the pen-testing or system hacking competition on the other hand. Personally, I was very impresses that actually Nitin took care of the pen-testing competition. He hardly started one year back with Linux in general, and Kali Linux specifically. Seeing his personal development from absolute newbie to a decent Linux system administrator within such a short period of time, is really impressive. His passion to open source software made him a living. Next, clock-wise seen, was the Kid's Corner with face-painting as the main attraction. Additionally, there were numerous paper print outs to colour. Plus a decent workstation with the educational suite GCompris. Of course, my little ones were into that. They already know GCompris since a while as they are allowed to use it on an IGEL thin client terminal here at home. To simplify my life, I set up GCompris as full-screen guest session on the server, and they can pass the login screen without any further obstacles. And because it's a thin client hooked up to a XDMCP remote session I don't have to worry about the hardware on their desk, too. The next section was the main attraction of the event: BYOD - Bring Your Own Device Well, compared to the usual context of BYOD the corsairs had a completely different intention. Here, you could bring your own laptop and a team of knowledgeable experts - read: geeks and so on - offered to fully convert your system on any Linux distribution of your choice. And even though I came later, I was told that the USB pen drives had been in permanent use. From being prepared via dd command over launching LiveCD session to finally installing a fresh Linux system on bare metal. Most interestingly, I did a similar job already a couple of months ago, while upgrading an existing Windows XP system to Xubuntu 13.10. So far, the female owner is very happy and enjoys her system almost every evening to go shopping online, checking mails, and reading latest news from the Anime world. Back to the Hackers event, Ish told me that they managed approximately 20 conversion during the day. Furthermore, Ajay and others gladly assisted some visitors with some tricky issues and by the end of the day you can call is a success. While I was around, there was a elderly male visitor that got a full-fledged system conversion to a Linux system running completely in French language. A little bit more to the centre it was Yasir's turn to demonstrate his Arduino hardware that he hooked up with an experimental electrical circuit board connected to an LCD matrix display. That's the real spirit of hacking, and he showed some minor adjustments on the fly while demo'ing the system. Also, very interesting there was a thermal sensor around. Personally, I think that platforms like the Arduino as well as the Raspberry Pi have a great potential at a very affordable price in order to bring a better understanding of electronics as well as computer programming to a broader audience. It would be great to see more of those experiments during future activities. And last but not least there were a small number of vendors. Amongst them was Emtel - once again as sponsor of the general internet connectivity - and another hardware supplier from Riche Terre shopping mall. They had a good collection of Android related gimmicks, like a autonomous web cam that can convert any TV with HDMI connector into an online video chat system given WiFi. It's actually kind of awesome to have a Skype or Google hangout video session on the big screen rather than on the laptop. Some pictures of the event LUGM: Great conversations on Linux, open source and free software during the Corsair Hackers Reboot LUGM: Educational workstation running GCompris suite attracted the youngest attendees of the day. Of course, face painting had to be done prior to hacking... LUGM: Nadim demoing some Linux specifics to interested visitors. Everyone was pretty busy during the whole day LUGM: The hacking competition, here pen-testing a wireless connection and access point between multiple machines LUGM: Well prepared workstations to be able to 'upgrade' visitors' machines to any Linux operating system Final thoughts Gratefully, during the preparations of the event I was invited to leave some comments or suggestions, and the team of the LUGM did a great job. The outdoor banner was a eye-catcher, the various flyers and posters for the event were clearly written and as far as I understood from the quick chats I had with Ish, Nadim, Nitin, Ajay, and of course others all were very happy about the event execution. Great job, LUGM! And I'm already looking forward to the next Corsair Hackers Reboot event ... Crossing fingers: Very soon and hopefully this year again :) Update: In the media The event had been announced in local media, too. L'Express: Salon informatique: Hacking Challenge à Flacq

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• Book Review: Brownfield Application Development in .NET

  - by DotNetBlues

  I recently finished reading the book Brownfield Application Development in .NET by Kyle Baley and Donald Belcham.  The book is available from Manning.  First off, let me say that I'm a huge fan of Manning as a publisher.  I've found their books to be top-quality, over all.  As a Kindle owner, I also appreciate getting an ebook copy along with the dead tree copy.  I find ebooks to be much more convenient to read, but hard-copies are easier to reference. The book covers, surprisingly enough, working with brownfield applications.  Which is well and good, if that term has meaning to you.  It didn't for me.  Without retreading a chunk of the first chapter, the authors break code bases into three broad categories: greenfield, brownfield, and legacy.  Greenfield is, essentially, new development that hasn't had time to rust and is (hopefully) being approached with some discipline.  Legacy applications are those that are more or less stable and functional, that do not expect to see a lot of work done to them, and are more likely to be replaced than reworked. Brownfield code is the gray (brown?) area between the two and the authors argue, quite effectively, that it is the most likely state for an application to be in.  Brownfield code has, in some way, been allowed to tarnish around the edges and can be difficult to work with.  Although I hadn't realized it, most of the code I've worked on has been brownfield.  Sometimes, there's talk of scrapping and starting over.  Sometimes, the team dismisses increased discipline as ivory tower nonsense.  And, sometimes, I've been the ignorant culprit vexing my future self. The book is broken into two major sections, plus an introduction chapter and an appendix.  The first section covers what the authors refer to as "The Ecosystem" which consists of version control, build and integration, testing, metrics, and defect management.  The second section is on actually writing code for brownfield applications and discusses object-oriented principles, architecture, external dependencies, and, of course, how to deal with these when coming into an existing code base. The ecosystem section is just shy of 140 pages long and brings some real meat to the matter.  The focus on "pain points" immediately sets the tone as problem-solution, rather than academic.  The authors also approach some of the topics from a different angle than some essays I've read on similar topics.  For example, the chapter on automated testing is on just that -- automated testing.  It's all well and good to criticize a project as conflating integration tests with unit tests, but it really doesn't make anyone's life better.  The discussion on testing is more focused on the "right" level of testing for existing projects.  Sometimes, an integration test is the best you can do without gutting a section of functional code.  Even if you can sell other developers and/or management on doing so, it doesn't actually provide benefit to your customers to rewrite code that works.  This isn't to say the authors encourage sloppy coding.  Far from it.  Just that they point out the wisdom of ignoring the sleeping bear until after you deal with the snarling wolf. The other sections take a similarly real-world, workable approach to the pain points they address.  As the section moves from technical solutions like version control and continuous integration (CI) to the softer, process issues of metrics and defect tracking, the authors begin to gently suggest moving toward a zero defect count.  While that really sounds like an unreasonable goal for a lot of ongoing projects, it's quite apparent that the authors have first-hand experience with taming some gruesome projects.  The suggestions are grounded and workable, and the difficulty of some situations is explicitly acknowledged. I have to admit that I started getting bored by the end of the ecosystem section.  No matter how valuable I think a good project manager or business analyst is to a successful ALM, at the end of the day, I'm a gear-head.  Also, while I agreed with a lot of the ecosystem ideas, in theory, I didn't necessarily feel that a lot of the single-developer projects that I'm often involved in really needed that level of rigor.  It's only after reading the sidebars and commentary in the coding section that I had the context for the arguments made in favor of a strong ecosystem supporting the development process.  That isn't to say that I didn't support good product management -- indeed, I've probably pushed too hard, on occasion, for a strong ALM outside of just development.  This book gave me deeper insight into why some corners shouldn't be cut and how damaging certain sins of omission can be. The code section, though, kept me engaged for its entirety.  Many technical books can be used as reference material from day one.  The authors were clear, however, that this book is not one of these.  The first chapter of the section (chapter seven, over all) addresses object oriented (OO) practices.  I've read any number of definitions, discussions, and treatises on OO.  None of the chapter was new to me, but it was a good review, and I'm of the opinion that it's good to review the foundations of what you do, from time to time, so I didn't mind. The remainder of the book is really just about how to apply OOP to existing code -- and, just because all your code exists in classes does not mean that it's object oriented.  That topic has the potential to be extremely condescending, but the authors miraculously managed to never once make me feel like a dolt or that they were wagging their finger at me for my prior sins.  Instead, they continue the "pain points" and problem-solution presentation to give concrete examples of how to apply some pretty academic-sounding ideas.  That's a point worth emphasizing, as my experience with most OO discussions is that they stay in the academic realm.  This book gives some very, very good explanations of why things like the Liskov Substitution Principle exist and why a corporate programmer should even care.  Even if you know, with absolute certainty, that you'll never have to work on an existing code-base, I would recommend this book just for the clarity it provides on OOP. This book goes beyond just theory, or even real-world application.  It presents some methods for fixing problems that any developer can, and probably will, encounter in the wild.  First, the authors address refactoring application layers and internal dependencies.  Then, they take you through those layers from the UI to the data access layer and external dependencies.  Finally, they come full circle to tie it all back to the overall process.  By the time the book is done, you're left with a lot of ideas, but also a reasonable plan to begin to improve an existing project structure. Throughout the book, it's apparent that the authors have their own preferred methodology (TDD and domain-driven design), as well as some preferred tools.  The "Our .NET Toolbox" is something of a neon sign pointing to that latter point.  They do not beat the reader over the head with anything resembling a "One True Way" mentality.  Even for the most emphatic points, the tone is quite congenial and helpful.  With some of the near-theological divides that exist within the tech community, I found this to be one of the more remarkable characteristics of the book.  Although the authors favor tools that might be considered Alt.NET, there is no reason the advice and techniques given couldn't be quite successful in a pure Microsoft shop with Team Foundation Server.  For that matter, even though the book specifically addresses .NET, it could be applied to a Java and Oracle shop, as well.

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• Real tortoises keep it slow and steady. How about the backups?

  - by Maria Zakourdaev

    … Four tortoises were playing in the backyard when they decided they needed hibiscus flower snacks. They pooled their money and sent the smallest tortoise out to fetch the snacks. Two days passed and there was no sign of the tortoise. "You know, she is taking a lot of time", said one of the tortoises. A little voice from just out side the fence said, "If you are going to talk that way about me I won't go." Is it too much to request from the quite expensive 3rd party backup tool to be a way faster than the SQL server native backup? Or at least save a respectable amount of storage by producing a really smaller backup files?  By saying “really smaller”, I mean at least getting a file in half size. After Googling the internet in an attempt to understand what other “sql people” are using for database backups, I see that most people are using one of three tools which are the main players in SQL backup area:  LiteSpeed by Quest SQL Backup by Red Gate SQL Safe by Idera The feedbacks about those tools are truly emotional and happy. However, while reading the forums and blogs I have wondered, is it possible that many are accustomed to using the above tools since SQL 2000 and 2005.  This can easily be understood due to the fact that a 300GB database backup for instance, using regular a SQL 2005 backup statement would have run for about 3 hours and have produced ~150GB file (depending on the content, of course).  Then you take a 3rd party tool which performs the same backup in 30 minutes resulting in a 30GB file leaving you speechless, you run to management persuading them to buy it due to the fact that it is definitely worth the price. In addition to the increased speed and disk space savings you would also get backup file encryption and virtual restore -  features that are still missing from the SQL server. But in case you, as well as me, don’t need these additional features and only want a tool that performs a full backup MUCH faster AND produces a far smaller backup file (like the gain you observed back in SQL 2005 days) you will be quite disappointed. SQL Server backup compression feature has totally changed the market picture. Medium size database. Take a look at the table below, check out how my SQL server 2008 R2 compares to other tools when backing up a 300GB database. It appears that when talking about the backup speed, SQL 2008 R2 compresses and performs backup in similar overall times as all three other tools. 3rd party tools maximum compression level takes twice longer. Backup file gain is not that impressive, except the highest compression levels but the price that you pay is very high cpu load and much longer time. Only SQL Safe by Idera was quite fast with it’s maximum compression level but most of the run time have used 95% cpu on the server. Note that I have used two types of destination storage, SATA 11 disks and FC 53 disks and, obviously, on faster storage have got my backup ready in half time. Looking at the above results, should we spend money, bother with another layer of complexity and software middle-man for the medium sized databases? I’m definitely not going to do so.  Very large database As a next phase of this benchmark, I have moved to a 6 terabyte database which was actually my main backup target. Note, how multiple files usage enables the SQL Server backup operation to use parallel I/O and remarkably increases it’s speed, especially when the backup device is heavily striped. SQL Server supports a maximum of 64 backup devices for a single backup operation but the most speed is gained when using one file per CPU, in the case above 8 files for a 2 Quad CPU server. The impact of additional files is minimal.  However, SQLsafe doesn’t show any speed improvement between 4 files and 8 files. Of course, with such huge databases every half percent of the compression transforms into the noticeable numbers. Saving almost 470GB of space may turn the backup tool into quite valuable purchase. Still, the backup speed and high CPU are the variables that should be taken into the consideration. As for us, the backup speed is more critical than the storage and we cannot allow a production server to sustain 95% cpu for such a long time. Bottomline, 3rd party backup tool developers, we are waiting for some breakthrough release. There are a few unanswered questions, like the restore speed comparison between different tools and the impact of multiple backup files on restore operation. Stay tuned for the next benchmarks.    Benchmark server: SQL Server 2008 R2 sp1 2 Quad CPU Database location: NetApp FC 15K Aggregate 53 discs Backup statements: No matter how good that UI is, we need to run the backup tasks from inside of SQL Server Agent to make sure they are covered by our monitoring systems. I have used extended stored procedures (command line execution also is an option, I haven’t noticed any impact on the backup performance). SQL backup LiteSpeed SQL Backup SQL safe backup database <DBNAME> to disk= '\\<networkpath>\par1.bak' , disk= '\\<networkpath>\par2.bak', disk= '\\<networkpath>\par3.bak' with format, compression EXECUTE master.dbo.xp_backup_database @database = N'<DBName>', @backupname= N'<DBName> full backup', @desc = N'Test', @compressionlevel=8, @filename= N'\\<networkpath>\par1.bak', @filename= N'\\<networkpath>\par2.bak', @filename= N'\\<networkpath>\par3.bak', @init = 1 EXECUTE master.dbo.sqlbackup '-SQL "BACKUP DATABASE <DBNAME> TO DISK= ''\\<networkpath>\par1.sqb'', DISK= ''\\<networkpath>\par2.sqb'', DISK= ''\\<networkpath>\par3.sqb'' WITH DISKRETRYINTERVAL = 30, DISKRETRYCOUNT = 10, COMPRESSION = 4, INIT"' EXECUTE master.dbo.xp_ss_backup @database = 'UCMSDB', @filename = '\\<networkpath>\par1.bak', @backuptype = 'Full', @compressionlevel = 4, @backupfile = '\\<networkpath>\par2.bak', @backupfile = '\\<networkpath>\par3.bak' If you still insist on using 3rd party tools for the backups in your production environment with maximum compression level, you will definitely need to consider limiting cpu usage which will increase the backup operation time even more: RedGate : use THREADPRIORITY option ( values 0 – 6 ) LiteSpeed : use  @throttle ( percentage, like 70%) SQL safe :  the only thing I have found was @Threads option.   Yours, Maria

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• Why does Google mark one e-mail as spam while does not the other?

  - by nKn

  I've a Postfix installation which works fine, I don't get any trouble with mails sent through a mail client (in my case, Thunderbird or RoundCube) when the To: address is a GMail account. However, I recently needed to use the PHPMailer tool to send some e-mails to some GMail accounts, so I configured an account to be used via SASL authentication + TLS. I don't mean mass mailing, just 2-3 mails. If I send the e-mail from the Thunderbird or RoundCube clients, the mail is not marked as spam. However, if I use PHPMailer, it always gets catalogued as spam. So I compared both headers and I just can't find the reason why the second is marked as spam while the first one is just ok. The first header sent from a mail client which is not marked as spam: Delivered-To: [email protected] Received: by 10.76.153.102 with SMTP id vf6csp230573oab; Tue, 19 Aug 2014 11:08:19 -0700 (PDT) X-Received: by 10.60.23.39 with SMTP id j7mr45544050oef.20.1408471699715; Tue, 19 Aug 2014 11:08:19 -0700 (PDT) Return-Path: <[email protected]> Received: from mail.mydomain.com (X.ip-92-222-X.eu. [92.222.X.X]) by mx.google.com with ESMTPS id t5si27115082oej.10.2014.08.19.11.08.18 for <[email protected]> (version=TLSv1.2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128); Tue, 19 Aug 2014 11:08:19 -0700 (PDT) Received-SPF: pass (google.com: domain of [email protected] designates 92.222.X.X as permitted sender) client-ip=92.222.X.X; Authentication-Results: mx.google.com; spf=pass (google.com: domain of [email protected] designates 92.222.X.X as permitted sender) [email protected]; dkim=pass (test mode) [email protected] Received: by mail.mydomain.com (Postfix, from userid 111) id D8F69120293D; Tue, 19 Aug 2014 19:08:17 +0100 (BST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=mydomain.com; s=mail; t=1408471697; bh=wKMX9gkQ7tCLv8ezrG5t4bICm/SSLQsNfTdZMToksWw=; h=Date:From:To:Subject:From; b=qRNcYVdmk+n3D1uuv0FInTx7/LzH2ojck9DgCmabFPvfke233lkojUOjezCUGx7iV DL8EayZ28mzzzHpB7ETeMzop/5OS3BmvFtGKVD9gzc78cDIFXTDoRFAnkRWDR2IOxI SOn5tiyODTFpkbDgJOndzQ6qL5K0S9ASNGCZrNL4= X-Spam-Checker-Version: SpamAssassin 3.4.0 (2014-02-07) on vpsX.ovh.net X-Spam-Level: X-Spam-Status: No, score=-1.0 required=3.0 tests=ALL_TRUSTED,T_DKIM_INVALID autolearn=ham autolearn_force=no version=3.4.0 Received: from [192.168.1.111] (unknown [77.231.X.X]) (using TLSv1 with cipher ECDHE-RSA-AES128-SHA (128/128 bits)) (No client certificate requested) (Authenticated sender: [email protected]) by mail.mydomain.com (Postfix) with ESMTPSA id 910341202624 for <[email protected]>; Tue, 19 Aug 2014 19:08:17 +0100 (BST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=mydomain.com; s=mail; t=1408471697; bh=wKMX9gkQ7tCLv8ezrG5t4bICm/SSLQsNfTdZMToksWw=; h=Date:From:To:Subject:From; b=qRNcYVdmk+n3D1uuv0FInTx7/LzH2ojck9DgCmabFPvfke233lkojUOjezCUGx7iV DL8EayZ28mzzzHpB7ETeMzop/5OS3BmvFtGKVD9gzc78cDIFXTDoRFAnkRWDR2IOxI SOn5tiyODTFpkbDgJOndzQ6qL5K0S9ASNGCZrNL4= Message-ID: <[email protected]> Date: Tue, 19 Aug 2014 19:08:24 +0100 From: My Name <[email protected]> User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.6.0 MIME-Version: 1.0 To: My other account <[email protected]> Subject: . Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit . The second header sent from PHPMailer which is always marked as spam: Delivered-To: [email protected] Received: by 10.76.153.102 with SMTP id vf6csp230832oab; Tue, 19 Aug 2014 11:12:10 -0700 (PDT) X-Received: by 10.60.121.67 with SMTP id li3mr44086252oeb.17.1408471930520; Tue, 19 Aug 2014 11:12:10 -0700 (PDT) Return-Path: <[email protected]> Received: from mail.mydomain.com (X.ip-92-222-X.eu. [92.222.X.X]) by mx.google.com with ESMTPS id w8si27103806obn.30.2014.08.19.11.12.10 for <[email protected]> (version=TLSv1.2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128); Tue, 19 Aug 2014 11:12:10 -0700 (PDT) Received-SPF: pass (google.com: domain of [email protected] designates 92.222.X.X as permitted sender) client-ip=92.222.X.X; Authentication-Results: mx.google.com; spf=pass (google.com: domain of [email protected] designates 92.222.X.X as permitted sender) [email protected]; dkim=pass (test mode) [email protected] Received: by mail.mydomain.com (Postfix, from userid 111) id 1999D120293D; Tue, 19 Aug 2014 19:12:09 +0100 (BST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=mydomain.com; s=mail; t=1408471929; bh=N1JuHq1S+8GrjHcEK3xn8P1JS+ygEBv5LKe0BiXuVJo=; h=Date:To:From:Reply-to:Subject:From; b=K7tcPyArzSTY91VEw6mAAFtDurSGwgTLGkfUZdC5mqsg0g/1LzmZkgwdjj4NdJa6M E2kDz3dwYN8FcZmbampJYFXxj4NQVtSnzjiWV40rpfOFqD2rXDGNIyB2QOjBZZ4WK3 7s4lyoJ/BrdQH4en8ctLVsDHed/KpHD4iGFEl67E= X-Spam-Checker-Version: SpamAssassin 3.4.0 (2014-02-07) on vpsX.ovh.net X-Spam-Level: X-Spam-Status: No, score=-1.0 required=3.0 tests=ALL_TRUSTED,T_DKIM_INVALID autolearn=ham autolearn_force=no version=3.4.0 Received: from rpi.mydomain.com (unknown [77.231.X.X]) (using TLSv1 with cipher ECDHE-RSA-AES256-SHA (256/256 bits)) (No client certificate requested) (Authenticated sender: [email protected]) by mail.mydomain.com (Postfix) with ESMTPSA id B42AF1202624 for <[email protected]>; Tue, 19 Aug 2014 19:12:08 +0100 (BST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=mydomain.com; s=mail; t=1408471928; bh=N1JuHq1S+8GrjHcEK3xn8P1JS+ygEBv5LKe0BiXuVJo=; h=Date:To:From:Reply-to:Subject:From; b=iXPM0tS36swudPTT4FOHHtPi5Ll6LbR60kNqCinZ8utcWoFE31SFTpoMEq5aCM5ux wQMdFiN8c6vkjRGabmvqFTTIbwJsrToHo/4+Lt5HEBoQQE2Y3T+xGmnmGAHCS6stKB yb7SVmtrIAsVtSMKA8VYIbmu2oYqV3afYt7g0OMQ= Date: Tue, 19 Aug 2014 20:12:07 +0200 To: [email protected] From: Trying another account <[email protected]> Reply-to: Trying another account <[email protected]> Subject: . Message-ID: <[email protected]> X-Priority: 3 X-Mailer: PHPMailer 5.1 (phpmailer.sourceforge.net) MIME-Version: 1.0 Content-Transfer-Encoding: 8bit Content-Type: text/plain; charset="UTF-8" . I also tried: Adding a User-Agent header to match the first one. Removing the X-Mailer header. No one of them made a difference. Is there some significant difference which is making the second e-mail to be marked as spam by Google?

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• Visual Studio 2010 Productivity Tips and Tricks&ndash;Part 1: Extensions

  - by ToStringTheory

  I don’t know about you, but when it comes to development, I prefer my environment to be as free of clutter as possible.  It may surprise you to know that I have tried ReSharper, and did not like it, for the reason that I stated above.  In my opinion, it had too much clutter.  Don’t get me wrong, there were a couple of features that I did like about it (inversion of if blocks, code feedback), but for the most part, I actually felt that it was slowing me down. Introduction Another large factor besides intrusiveness/speed in my choice to dislike ReSharper would probably be that I have become comfortable with my current setup and extensions.  I believe I have a good collection, and am quite happy with what I can accomplish in a short amount of time.  I figured that I would share some of my tips/findings regarding Visual Studio productivity here, and see what you had to say. The first section of things that I would like to cover, are Visual Studio Extensions.  In case you have been living under a rock for the past several years, Extensions are available under the Tools menu in Visual Studio: The extension manager enables integrated access to the Microsoft Visual Studio Gallery online with access to a few thousand different extensions.  I have tried many extensions, but for reasons of lack reliability, usability, or features, have uninstalled almost all of them.  However, I have come across several that I find I can not do without anymore: NuGet Package Manager (Microsoft) Perspectives (Adam Driscoll) Productivity Power Tools (Microsoft) Web Essentials (Mads Kristensen) Extensions NuGet Package Manager To be honest, I debated on whether or not to put this in here.  Most people seem to have it, however, there was a time when I didn’t, and was always confused when blogs/posts would say to right click and “Add Package Reference…” which with one of the latest updates is now “Manage NuGet Packages”.  So, if you haven’t downloaded the NuGet Package Manager yet, or don’t know what it is, I would highly suggest downloading it now! Features Simply put, the NuGet Package Manager gives you a GUI and command line to access different libraries that have been uploaded to NuGet. Some of its features include: Ability to search NuGet for packages via the GUI, with information in the detail bar on the right. Quick access to see what packages are in a solution, and what packages have updates available, with easy 1-click updating. If you download a package that requires references to work on other NuGet packages, they will be downloaded and referenced automatically. Productivity Tip If you use any type of source control in Visual Studio as well as using NuGet packages, be sure to right-click on the solution and click "Enable NuGet Package Restore". What this does is add a NuGet package to the solution so that it will be checked in along side your solution, as well as automatically grab packages from NuGet on build if needed. This is an extremely simple system to use to manage your package references, instead of having to manually go into TFS and add the Packages folder. Perspectives I can't stand developing with just one monitor. Especially if it comes to debugging. The great thing about Visual Studio 2010, is that all of the panels and windows are floatable, and can dock to other screens. The only bad thing is, I don't use the same toolset with everything that I am doing. By this, I mean that I don't use all of the same windows for debugging a web application, as I do for coding a WPF application. Only thing is, Visual Studio doesn't save the screen positions for all of the undocked windows. So, I got curious one day and decided to check and see if there was an extension to help out. This is where I found Perspectives. Features Perspectives gives you the ability to configure window positions across any or your monitors, and then to save the positions in a profile. Perspectives offers a Panel to manage different presets/favorites, and a toolbar to add to the toolbars at the top of Visual Studio. Ability to 'Favorite' a profile to add it to the perspectives toolbar. Productivity Tip Take the time to setup profiles for each of your scenarios - debugging web/winforms/xaml, coding, maintenance, etc. Try to remember to use the profiles for a few days, and at the end of a week, you may find that your productivity was never better. Productivity Power Tools Ah, the Productivity Power Tools... Quite possibly one of my most used extensions, if not my most used. The tool pack gives you a variety of enhancements ranging from key shortcuts, interface tweaks, and completely new features to Visual Studio 2010. Features I don't want to bore you with all of the features here, so here are my favorite: Quick Find - Unobtrusive search box in upper-right corner of the code window. Great for searching in general, especially in a file. Solution Navigator - The 'Solution Explorer' on steroids. Easy to search for files, see defined members/properties/methods in files, and my favorite feature is the 'set as root' option. Updated 'Add Reference...' Dialog - This is probably my favorite enhancement period... The 'Add Reference...' dialog redone in a manner that resembles the Extension/Package managers. I especially love the ability to search through all of the references. "Ctrl - Click" for Definition - I am still getting used to this as I usually try to use my keyboard for everything, but I love the ability to hold Ctrl and turn property/methods/variables into hyperlinks, that you click on to see their definitions. Great for travelling down a rabbit hole in an application to research problems. While there are other commands/utilities, I find these to be the ones that I lean on the most for the usefulness. Web Essentials If you have do any type of web development in ASP .Net, ASP .Net MVC, even HTML, I highly suggest grabbing the Web Essentials right NOW! This extension alone is great for productivity in web development, and greatly decreases my development time on new features. Features Some of its best features include: CSS Previews - I say 'previews' because of the multiple kinds of previews in CSS that you get font-family, color, background/background-image previews. This is great for just tweaking UI slightly in different ways and seeing how they look in the CSS window at a glance. Live Preview - One word - awesome! This goes well with my multi-monitor setup. I put the site on one monitor in a Live Preview panel, and then as I make changes to CSS/cshtml/aspx/html, the preview window will update with each save/build automatically. For CSS, you can even turn on live-update, so as you are tweaking CSS, the style changes in real time. Great for tweaking colors or font-sizes. Outlining - Small, but I like to be able to collapse regions/declarations that are in the way of new work, or are just distracting. Commenting Shortcuts - I don't know why it wasn't included by default, but it is nice to have the key shortcuts for commenting working in the CSS editor as well. Productivity Tip When working on a site, hit CTRL-ALT-ENTER to launch the Live Preview window. Dock it to another monitor. When you make changes to the document/css, just save and glance at the other monitor. No need to alt tab, then alt tab before continuing editing. Conclusion These extensions are only the most useful and least intrusive - ones that I use every day. The great thing about Visual Studio 2010 is the extensibility options that it gives developers to utilize. Have an extension that you use that isn't intrusive, but isn't listed here? Please, feel free to comment. I love trying new things, and am always looking for new additions to my toolset of the most useful. Finally, please keep an eye out for Part 2 on key shortcuts in Visual Studio. Also, if you are visiting my site (http://tostringtheory.com || http://geekswithblogs.net/tostringtheory) from an actual browser and not a feed, please let me know what you think of the new styling!

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• Master-slave vs. peer-to-peer archictecture: benefits and problems

  - by Ashok_Ora

  Normal 0 false false false EN-US X-NONE X-NONE Almost two decades ago, I was a member of a database development team that introduced adaptive locking. Locking, the most popular concurrency control technique in database systems, is pessimistic. Locking ensures that two or more conflicting operations on the same data item don’t “trample” on each other’s toes, resulting in data corruption. In a nutshell, here’s the issue we were trying to address. In everyday life, traffic lights serve the same purpose. They ensure that traffic flows smoothly and when everyone follows the rules, there are no accidents at intersections. As I mentioned earlier, the problem with typical locking protocols is that they are pessimistic. Regardless of whether there is another conflicting operation in the system or not, you have to hold a lock! Acquiring and releasing locks can be quite expensive, depending on how many objects the transaction touches. Every transaction has to pay this penalty. To use the earlier traffic light analogy, if you have ever waited at a red light in the middle of nowhere with no one on the road, wondering why you need to wait when there’s clearly no danger of a collision, you know what I mean. The adaptive locking scheme that we invented was able to minimize the number of locks that a transaction held, by detecting whether there were one or more transactions that needed conflicting eyou could get by without holding any lock at all. In many “well-behaved” workloads, there are few conflicts, so this optimization is a huge win. If, on the other hand, there are many concurrent, conflicting requests, the algorithm gracefully degrades to the “normal” behavior with minimal cost. We were able to reduce the number of lock requests per TPC-B transaction from 178 requests down to 2! Wow! This is a dramatic improvement in concurrency as well as transaction latency. The lesson from this exercise was that if you can identify the common scenario and optimize for that case so that only the uncommon scenarios are more expensive, you can make dramatic improvements in performance without sacrificing correctness. So how does this relate to the architecture and design of some of the modern NoSQL systems? NoSQL systems can be broadly classified as master-slave sharded, or peer-to-peer sharded systems. NoSQL systems with a peer-to-peer architecture have an interesting way of handling changes. Whenever an item is changed, the client (or an intermediary) propagates the changes synchronously or asynchronously to multiple copies (for availability) of the data. Since the change can be propagated asynchronously, during some interval in time, it will be the case that some copies have received the update, and others haven’t. What happens if someone tries to read the item during this interval? The client in a peer-to-peer system will fetch the same item from multiple copies and compare them to each other. If they’re all the same, then every copy that was queried has the same (and up-to-date) value of the data item, so all’s good. If not, then the system provides a mechanism to reconcile the discrepancy and to update stale copies. So what’s the problem with this? There are two major issues: First, IT’S HORRIBLY PESSIMISTIC because, in the common case, it is unlikely that the same data item will be updated and read from different locations at around the same time! For every read operation, you have to read from multiple copies. That’s a pretty expensive, especially if the data are stored in multiple geographically separate locations and network latencies are high. Second, if the copies are not all the same, the application has to reconcile the differences and propagate the correct value to the out-dated copies. This means that the application program has to handle discrepancies in the different versions of the data item and resolve the issue (which can further add to cost and operation latency). Resolving discrepancies is only one part of the problem. What if the same data item was updated independently on two different nodes (copies)? In that case, due to the asynchronous nature of change propagation, you might land up with different versions of the data item in different copies. In this case, the application program also has to resolve conflicts and then propagate the correct value to the copies that are out-dated or have incorrect versions. This can get really complicated. My hunch is that there are many peer-to-peer-based applications that don’t handle this correctly, and worse, don’t even know it. Imagine have 100s of millions of records in your database – how can you tell whether a particular data item is incorrect or out of date? And what price are you willing to pay for ensuring that the data can be trusted? Multiple network messages per read request? Discrepancy and conflict resolution logic in the application, and potentially, additional messages? All this overhead, when all you were trying to do was to read a data item. Wouldn’t it be simpler to avoid this problem in the first place? Master-slave architectures like the Oracle NoSQL Database handles this very elegantly. A change to a data item is always sent to the master copy. Consequently, the master copy always has the most current and authoritative version of the data item. The master is also responsible for propagating the change to the other copies (for availability and read scalability). Client drivers are aware of master copies and replicas, and client drivers are also aware of the “currency” of a replica. In other words, each NoSQL Database client knows how stale a replica is. This vastly simplifies the job of the application developer. If the application needs the most current version of the data item, the client driver will automatically route the request to the master copy. If the application is willing to tolerate some staleness of data (e.g. a version that is no more than 1 second out of date), the client can easily determine which replica (or set of replicas) can satisfy the request, and route the request to the most efficient copy. This results in a dramatic simplification in application logic and also minimizes network requests (the driver will only send the request to exactl the right replica, not many). So, back to my original point. A well designed and well architected system minimizes or eliminates unnecessary overhead and avoids pessimistic algorithms wherever possible in order to deliver a highly efficient and high performance system. If you’ve every programmed an Oracle NoSQL Database application, you’ll know the difference! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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• Alcatel-Lucent: Enterprise 2.0: The Top 5 Things I would Do Over

  - by Kellsey Ruppel

  Happy Monday! Does anyone else feel as if the weekend went entirely too quickly? At least for those of us in the United States, we have the 4th of July Holiday next week to look forward to This week on the blog, we are going to focus on "WebCenter by Example" and highlight best practices from customers and partners. I recently came across this article and I think this is a great example of how we can learn from one another when it comes to social collaboration adoption. Do you agree with Jem? What things or best practices have you learned in your organizations?  By Jem Janik, Enterprise community manager, Alcatel-Lucent  Not so long ago, Engage, the Alcatel-Lucent employee social network and collaboration platform, celebrated its third birthday. With more than 25,000 members actively interacting each month, Engage has been a big enough success that it’s been the subject of external articles, and often those of us who helped launch it will go out and speak about what aspects contributed to that success. Hindsight is still 20/20 and what it takes to successfully launch an enterprise 2.0 community is fairly well-known now.  Today I want to tell you what I suspect you really want to know about.  As the enterprise community manager for Engage, after three years in, what are the top 5 things I wish we (and I mostly mean me) could do over? #5 Define your analytics solution from the start There is so much to do when you launch a community and initially growing it without complete chaos is quite a task.  It doesn’t take too long to get to a point where you want to focus your continued efforts in growing company collaboration.  Do people truly talk across regional boundaries or have we shifted siloed conversations to a new platform.  Is there one organization that doesn’t interact with another? If you are lucky you’ll have someone in your community team well versed in the world of databases and SQL queries, but it takes time to figure out what backend analytics data actually means. Professional support can be expensive and it may be hard to justify later as it typically has the community manager as the only main customer.  Figure out what you think you’ll want to know and how to get it early on. The sooner the better even if it doesn’t seem that critical at the time. #4 Lobbies guide you to the right places One piece of feedback that comes up more and more as we keep growing Engage is it’s hard to find stuff, or new people are not sure where to start. Something we’re doing now is defining some general topic areas of interest to be like “lobbies” into the platform and some common hashtags to go with them. I liken this to walking into a large medical or professional building for the first time.  There are hundreds of offices, and you look to a sign in the lobby to get guided to the right place for you.  We’re building that sign for members now, but again we missed the boat as the majority of the company has had their initial Engage experience. #3 Clean up, clean up, clean up Knowledge work and folksonomies are messy! The day we opened the doors to Engage I would have said we should keep everything ever created in Engage with an argument that it was a window into our collective knowledge so nothing should go.  Well, 6000+ groups and 200,000+ pieces of content later, I’ve changed my mind.  As previously mentioned, with too much “stuff” the system can be overwhelming to new members and it makes it harder to get what you’re looking for.   Do we need that help document about a tool we no longer have? NO!  Do we need that group that had 1 document and 2 discussions in the last two years? NO! Should we only have one group about a given topic instead of 4?  YES! Last fall, Engage defined a cleanup process for groups not used for a long time.  We also formed a volunteer cleaning army who are extra eyes on the hunt for “stuff” that should be updated, merged, or deleted.  It’s better late than never, but in line with what’s becoming a theme I wish these efforts had started earlier. #2 Communications & local community management One of the most important aspects of my job is to make sure people who should be talking to each other are actually doing it.  Connecting people to the other people they should know, the groups they should join, a piece of content that shouldn’t be missed.   I have worked both inside and outside of communications teams, and they are the best informed people in your company.  They know when something big is coming, how it impacts employees, how it fits with strategy, who else knows more, etc.  Having communications professionals who are power users can help scale up community management because they are already so well connected.  They also need to have the platform skills to pay attention without suffering email overload, how to grab someone’s attention, etc.  I wish I’d had figured this out much earlier.  If I had I would have groomed more communications colleagues into advocates and power members right at the start. #1 Grooming advocates vs. natural advocates I’ve just alluded to this above already. The very best advocates are those who naturally embrace your platform and automatically start to see new ways to work within it.  Those advocates seem to come out of the woodwork naturally since some of them are early adopters.  Not surprisingly, our best advocates today are those same people who were willing to come kick the tires when the community was completely empty.  Unfortunately, we didn’t get a global spread of those natural advocates.  I did ask around when we first launched for other people who might be good candidates, but didn’t push too hard as there were so many other things to get ready.  That was a mistake.  If I could get a redo I would have formally asked for people to be assigned where there were gaps and groomed them into an advocate.  Today as we find new advocates to fill the gaps, people are hesitant as the initial set has three years of practice are ahead of the curve power members; it definitely would have been easier earlier on. As fairly early adopters to corporate scale enterprise collaboration, there hasn’t been a roadmap to follow as we’ve grown Engage, which is part of the fun! It’s clear a lot of issues are more easily tackled the earlier you identify and begin to correct them, and I’ve identified the main five I wish I could redo.  In the spirit of collaboration, I hope someone else learns from my mistakes! View the original article by Jem here. 

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• Metrics - A little knowledge can be a dangerous thing (or 'Why you're not clever enough to interpret metrics data')

  - by Jason Crease

  At RedGate Software, I work on a .NET obfuscator  called SmartAssembly.  Various features of it use a database to store various things (exception reports, name-mappings, etc.) The user is given the option of using either a SQL-Server database (which requires them to have Microsoft SQL Server), or a Microsoft Access MDB file (which requires nothing). MDB is the default option, but power-users soon switch to using a SQL Server database because it offers better performance and data-sharing. In the fashionable spirit of optimization and metrics, an obvious product-management question is 'Which is the most popular? SQL Server or MDB?' We've collected data about this fact, using our 'Feature-Usage-Reporting' technology (available as part of SmartAssembly) and more recently our 'Application Metrics' technology: Parameter Number of users % of total users Number of sessions Number of usages SQL Server 28 19.0 8115 8115 MDB 114 77.6 1449 1449 (As a disclaimer, please note than SmartAssembly has far more than 132 users . This data is just a selection of one build) So, it would appear that SQL-Server is used by fewer users, but more often. Great. But here's why these numbers are useless to me: Only the original developers understand the data What does a single 'usage' of 'MDB' mean? Does this happen once per run? Once per option change? On clicking the 'Obfuscate Now' button? When running the command-line version or just from the UI version? Each question could skew the data 10-fold either way, and the answers only known by the developer that instrumented the application in the first place. In other words, only the original developer can interpret the data - product-managers cannot interpret the data unaided. Most of the data is from uninterested users About half of people who download and run a free-trial from the internet quit it almost immediately. Only a small fraction use it sufficiently to make informed choices. Since the MDB option is the default one, we don't know how many of those 114 were people CHOOSING to use the MDB, or how many were JUST HAPPENING to use this MDB default for their 20-second trial. This is a problem we see across all our metrics: Are people are using X because it's the default or are they using X because they want to use X? We need to segment the data further - asking what percentage of each percentage meet our criteria for an 'established user' or 'informed user'. You end up spending hours writing sophisticated and dubious SQL queries to segment the data further. Not fun. You can't find out why they used this feature Metrics can answer the when and what, but not the why. Why did people use feature X? If you're anything like me, you often click on random buttons in unfamiliar applications just to explore the feature-set. If we listened uncritically to metrics at RedGate, we would eliminate the most-important and more-complex features which people actually buy the software for, leaving just big buttons on the main page and the About-Box. "Ah, that's interesting!" rather than "Ah, that's actionable!" People do love data. Did you know you eat 1201 chickens in a lifetime? But just 4 cows? Interesting, but useless. Often metrics give you a nice number: '5.8% of users have 3 or more monitors' . But unless the statistic is both SUPRISING and ACTIONABLE, it's useless. Most metrics are collected, reviewed with lots of cooing. and then forgotten. Unless a piece-of-data could change things, it's useless collecting it. People get obsessed with significance levels The first things that lots of people do with this data is do a t-test to get a significance level ("Hey! We know with 99.64% confidence that people prefer SQL Server to MDBs!") Believe me: other causes of error/misinterpretation in your data are FAR more significant than your t-test could ever comprehend. Confirmation bias prevents objectivity If the data appears to match our instinct, we feel satisfied and move on. If it doesn't, we suspect the data and dig deeper, plummeting down a rabbit-hole of segmentation and filtering until we give-up and move-on. Data is only useful if it can change our preconceptions. Do you trust this dodgy data more than your own understanding, knowledge and intelligence?  I don't. There's always multiple plausible ways to interpret/action any data Let's say we segment the above data, and get this data: Post-trial users (i.e. those using a paid version after the 14-day free-trial is over): Parameter Number of users % of total users Number of sessions Number of usages SQL Server 13 9.0 1115 1115 MDB 5 4.2 449 449 Trial users: Parameter Number of users % of total users Number of sessions Number of usages SQL Server 15 10.0 7000 7000 MDB 114 77.6 1000 1000 How do you interpret this data? It's one of: Mostly SQL Server users buy our software. People who can't afford SQL Server tend to be unable to afford or unwilling to buy our software. Therefore, ditch MDB-support. Our MDB support is so poor and buggy that our massive MDB user-base doesn't buy it.  Therefore, spend loads of money improving it, and think about ditching SQL-Server support. People 'graduate' naturally from MDB to SQL Server as they use the software more. Things are fine the way they are. We're marketing the tool wrong. The large number of MDB users represent uninformed downloaders. Tell marketing to aggressively target SQL Server users. To choose an interpretation you need to segment again. And again. And again, and again. Opting-out is correlated with feature-usage Metrics tends to be opt-in. This skews the data even further. Between 5% and 30% of people choose to opt-in to metrics (often called 'customer improvement program' or something like that). Casual trial-users who are uninterested in your product or company are less likely to opt-in. This group is probably also likely to be MDB users. How much does this skew your data by? Who knows? It's not all doom and gloom. There are some things metrics can answer well. Environment facts. How many people have 3 monitors? Have Windows 7? Have .NET 4 installed? Have Japanese Windows? Minor optimizations.  Is the text-box big enough for average user-input? Performance data. How long does our app take to start? How many databases does the average user have on their server? As you can see, questions about who-the-user-is rather than what-the-user-does are easier to answer and action. Conclusion Use SmartAssembly. If not for the metrics (called 'Feature-Usage-Reporting'), then at least for the obfuscation/error-reporting. Data raises more questions than it answers. Questions about environment are the easiest to answer.

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• Passing a parameter so that it cannot be changed – C#

  - by nmarun

  I read this requirement of not allowing a user to change the value of a property passed as a parameter to a method. In C++, as far as I could recall (it’s been over 10 yrs, so I had to refresh memory), you can pass ‘const’ to a function parameter and this ensures that the parameter cannot be changed inside the scope of the function. There’s no such direct way of doing this in C#, but that does not mean it cannot be done!! Ok, so this ‘not-so-direct’ technique depends on the type of the parameter – a simple property or a collection. Parameter as a simple property: This is quite easy (and you might have guessed it already). Bulent Ozkir clearly explains how this can be done here. Parameter as a collection property: Obviously the above does not work if the parameter is a collection of some type. Let’s dig-in. Suppose I need to create a collection of type KeyTitle as defined below. 1: public class KeyTitle 2: { 3: public int Key { get; set; } 4: public string Title { get; set; } 5: } My class is declared as below: 1: public class Class1 2: { 3: public Class1() 4: { 5: MyKeyTitleList = new List<KeyTitle>(); 6: } 7: 8: public List<KeyTitle> MyKeyTitleList { get; set; } 9: public ReadOnlyCollection<KeyTitle> ReadonlyKeyTitleCollection 10: { 11: // .AsReadOnly creates a ReadOnlyCollection<> type 12: get { return MyKeyTitleList.AsReadOnly(); } 13: } 14: } See the .AsReadOnly() method used in the second property? As MSDN says it: “Returns a read-only IList<T> wrapper for the current collection.” Knowing this, I can implement my code as: 1: public static void Main() 2: { 3: Class1 class1 = new Class1(); 4: class1.MyKeyTitleList.Add(new KeyTitle { Key = 1, Title = "abc" }); 5: class1.MyKeyTitleList.Add(new KeyTitle { Key = 2, Title = "def" }); 6: class1.MyKeyTitleList.Add(new KeyTitle { Key = 3, Title = "ghi" }); 7: class1.MyKeyTitleList.Add(new KeyTitle { Key = 4, Title = "jkl" }); 8:  9: TryToModifyCollection(class1.MyKeyTitleList.AsReadOnly()); 10:  11: Console.ReadLine(); 12: } 13:  14: private static void TryToModifyCollection(ReadOnlyCollection<KeyTitle> readOnlyCollection) 15: { 16: // can only read 17: for (int i = 0; i < readOnlyCollection.Count; i++) 18: { 19: Console.WriteLine("{0} - {1}", readOnlyCollection[i].Key, readOnlyCollection[i].Title); 20: } 21: // Add() - not allowed 22: // even the indexer does not have a setter 23: } The output is as expected: The below image shows two things. In the first line, I’ve tried to access an element in my read-only collection through an indexer. It shows that the ReadOnlyCollection<> does not have a setter on the indexer. The second line tells that there’s no ‘Add()’ method for this type of collection. The capture below shows there’s no ‘Remove()’ method either, there-by eliminating all ways of modifying a collection. Mission accomplished… right? Now, even if you have a collection of different type, all you need to do is to somehow cast (used loosely) it to a List<> and then do a .AsReadOnly() to get a ReadOnlyCollection of your custom collection type. As an example, if you have an IDictionary<int, string>, you can create a List<T> of this type with a wrapper class (KeyTitle in our case). 1: public IDictionary<int, string> MyDictionary { get; set; } 2:  3: public ReadOnlyCollection<KeyTitle> ReadonlyDictionary 4: { 5: get 6: { 7: return (from item in MyDictionary 8: select new KeyTitle 9: { 10: Key = item.Key, 11: Title = item.Value, 12: }).ToList().AsReadOnly(); 13: } 14: } Cool huh? Just one thing you need to know about the .AsReadOnly() method is that the only way to modify your ReadOnlyCollection<> is to modify the original collection. So doing: 1: public static void Main() 2: { 3: Class1 class1 = new Class1(); 4: class1.MyKeyTitleList.Add(new KeyTitle { Key = 1, Title = "abc" }); 5: class1.MyKeyTitleList.Add(new KeyTitle { Key = 2, Title = "def" }); 6: class1.MyKeyTitleList.Add(new KeyTitle { Key = 3, Title = "ghi" }); 7: class1.MyKeyTitleList.Add(new KeyTitle { Key = 4, Title = "jkl" }); 8: TryToModifyCollection(class1.MyKeyTitleList.AsReadOnly()); 9:  10: Console.WriteLine(); 11:  12: class1.MyKeyTitleList.Add(new KeyTitle { Key = 5, Title = "mno" }); 13: class1.MyKeyTitleList[2] = new KeyTitle{Key = 3, Title = "GHI"}; 14: TryToModifyCollection(class1.MyKeyTitleList.AsReadOnly()); 15:  16: Console.ReadLine(); 17: } Gives me the output of: See that the second element’s Title is changed to upper-case and the fifth element also gets displayed even though we’re still looping through the same ReadOnlyCollection<KeyTitle>. Verdict: Now you know of a way to implement ‘Method(const param1)’ in your code!

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• Calculated Fields - Idiosyncracies

  - by PointsToShare

  © 2011 By: Dov Trietsch. All rights reserved Calculated Fields and some of their Idiosyncrasies Did you try to write a calculate field formula directly into the screen? Good Luck – You’ll need it! Calculated Fields are a sophisticated OOB feature of SharePoint, so you could think that they are best left to the end users – at least to the power users. But they reach their limits before the “Professionals “do, and the tough ones come back to us anyway. Back to business; the simpler the formula, the easier it is. Still, use your favorite editor to write it, then cut it and paste it to the ridiculously small window. What about complex formulae? Write them in steps! Here is a case in point and an idiosyncrasy or two. Our welders need to be certified and recertified every two years. Some of them are certifiable…., but I digress. To be certified you need to pass an eye exam, and two more tests – test A and test B. for each of those you have an expiry date. When renewed, each expiry date is advanced by two years from the date of renewal. My users wanted a visual clue so that when the supervisor looks at the list, she’ll have a KPI symbol telling her if anything expired (Red), is going to expire within the next 90 days (Yellow) or is not to be worried about (green). Not all the dates are filled and any blank date implies a complete lack of certification in the particular requirement. Obviously, I needed to figure the minimal of these 3 dates – a simple enough formula: =MIN([Date_EyeExam], {Date_TestA], [Date_TestB]). Aha! Here is idiosyncrasy #1. When one of the dates is a null, MIN(Date1, Date2) returns the non null date. Null is construed as “Far, far away”. The funny thing is that when you compare it to Today, the null is the lesser one. So a null it is less than today, but not when MIN is calculated. Now, to me the fact that the welder does not have an exam date, is synonymous with his exam being prehistoric, or at least past due. So here is what I did: Solution: Let’s set a blank date to 1/1/1800. How will we do that? Use the IF. IF([Field] rel relValue, TrueValue, FalseValue). rel is any relationship operator <, >, <=, >=, =, <>. If the field is related to the relValue as prescribed, the “IF” returns the TrueValue, otherwise it returns the FalseValue. Thus: =IF([SomeDate]="",1/1/1800,[SomeDate]) will return 1/1/1800 if the date is blank and the date itself if not. So, using this formula, if the welder missed an exam, the returned exam date will be far in the past. It would be nice if we could take such a formula and make it into a reusable function. Alas, here is a calculated field serious shortcoming: You cannot write subs and functions!! Aha, but we can use interim calculated fields! So let’s create 3 calculated fields as follows: 1: c_DateTestA as a calculated field of the date type, with the formula:  IF([Date_TestA]="",1/1/1800,[Date_TestA]) 2: c_DateTestB as a calculated field of the date type, with the formula:  IF([Date_TestB]="",1/1/1800,[Date_TestB]) 3: c_DateEyeExam as a calculated field of the date type, with the formula:  IF([Date_EyeExam]="",1/1/1800,[Date_EyeExam]) And now use these to get c_MinDate. This is again a calculated field of type date with the formula: MIN(c_DateTestA, cDateTestB, c_DateEyeExam) Note that I missed the square parentheses. In “properly named fields – where there are no embedded spaces, we don’t need the square parentheses. I actually strongly recommend using underscores in place of spaces in all the field names in your lists. Among other things, it makes using CAML much simpler. Now, we still need to apply the KPI to this minimal date. I am going to use the available KPI graphics that come with SharePoint and are always available in your 12 hive. "/_layouts/images/kpidefault-2.gif" is the Red KPI "/_layouts/images/kpidefault-1.gif" is the Yellow KPI "/_layouts/images/kpidefault-0.gif" is the Green KPI And here is the nested IF formula that will do the trick: =IF(c_MinDate<=Today,"/_layouts/images/kpidefault-2.gif", IF(cMinDate<Today+90,"/_layouts/images/kpidefault-1.gif","/_layouts/images/kpidefault-0.gif")) Nice! BUT when I tested, it did not work! This is Idiosyncrasy #2: A calculated field based on a calculated field based on a calculated field does not work. You have to stop at two levels! Back to the drawing board: We have to reduce by one level. How? We’ll eliminate the c_DateX items in the formula and replace them with the proper IF formulae. Notice that this needs to be done with precision. You are much better off in doing it in your favorite line editor, than inside the cramped space that SharePoint gives you. So here is the result: MIN(IF([Date_TestA]="",1/1/1800,[ Date_TestA]), IF([Date_TestB]="",1/1/1800,[ Date_TestB]), 1/1/1800), IF([Date_EyeExam]="",1/1/1800,[Date_EyeExam])) Note that I bolded the parentheses and painted them red. They have to match for this formula to work. Now we can leave the KPI formula as is and test again. This time with SUCCESS! Conclusion: build the inner functions first, and then embed them inside the outer formulae. Do this as long as necessary. Use your favorite line editor. Limit yourself to 2 levels. That’s all folks! Almost! As soon as I finished doing all of the above, my users added yet another level of complexity. They added another test, a test that must be passed, but never expires and asked for yet another KPI, this time in Black to denote that any test is not just past due, but altogether missing. I just finished this. Let’s hope it ends here! And OH, the formula  =IF(c_MinDate<=Today,"/_layouts/images/kpidefault-2.gif",IF(cMinDate<Today+90,"/_layouts/images/kpidefault-1.gif","/_layouts/images/kpidefault-0.gif")) Deals with “Today” and this is a subject deserving a discussion of its own!  That’s all folks?! (and this time I mean it)

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• Getting Started With Tailoring Business Processes

  - by Richard Bingham

  In this article, and for the sake of simplicity, we will use the term “On-Premise” to mean a deployment where you have design-time development access to the instance, including administration of the technology components, the applications filesystem, and the database. In reality this might be a local development instance that is then supported by a team who can deploy your customizations to the restricted production instance equivalents. Tools Overview Firstly let’s look at the Design-Time tools within JDeveloper for customizing and extending the artifacts of a Business Process. In essence this falls into two buckets; SOA Composite Editor for working with BPEL processes, and the BPM Studio. The SOA Composite Editor As a standard extension to JDeveloper, this graphical design tool should be familiar to anyone previously worked with Oracle SOA Server. With easy-to-use modeling capability, backed-up by full XML source-view (for read-only), it provides everything that is needed to implement the technical design. In simple terms, once deployed to the remote SOA Server the composite components (like Mediator) leverage the Event Delivery Network (EDN) for interaction with the application logic. If you are customizing an existing Fusion Applications BPEL process then be aware that it does support MDS-based customization layers just like Page Composer where different customizations are used based on the run-time context, like for a specific Product or Business Unit. This also makes them safe from patching and upgrades, although only a single active version of the composite is available at run-time. This is defined by a field on the composite record, available in Enterprise Manager. Obviously if you wish to fire different activities and tasks based on the user context then you can should include switches to fork the flows in your custom BPEL process. Figure 1 – A BPEL process in Composite Editor The following describes the simplified steps for making customizations to BPEL processes. This is the most common method of changing the business processes of Fusion Applications, as over 400 BPEL-based composite applications are provided out-of-the-box. Setup your local Fusion Applications JDeveloper environment. The SOA Composite Editor should be installed as part of the Fusion Applications extension. If there are problems you can also find it under the ‘Check for Updates’ help menu option. Since SOA Server is not part of the JDeveloper integrated WebLogic Server, setup a standalone WebLogic environment for deploying and testing. Obviously you might use a Fusion Applications development instance also. Package the existing standard Fusion Applications SOA Composite using Enterprise Manager and export it as a complete SOA Archive (SAR) file, resulting in a local .jar file. You may need to ask your system administrator for this. Import the exported SAR .jar file into JDeveloper using the File menu, under the option ‘SOA Archive into SOA Project’. In JDeveloper set the appropriate customization layer values, and then change from the default role to the Fusion Applications Customization Developer role. Make the customizations and save the application project. Finally redeploy the composite application, either to a direct Application Server connection, or as a fresh SAR (jar) file that can then be re-imported and deployed via Enterprise Manager. The Business Process Management (BPM) Suite In addition to the relatively low-level development environment associated with BPEL process creation, Oracle provides a suite of products that allow business process adjustments to be made without the need for some of the programming skills.  The aim is to abstract much of the technical implementation and to provide a Business Analyst tools for immediately implementing organization changes. Obviously there are some limitations on what they can do, however the BPM Suite functionality increases with each release and for the majority of the cases the tools remains as applicable as its developer-orientated sister. At the current time business processes must be explicitly coded to support just one of these use-cases, either BPEL for developer use or BPM for business analyst use. That said, they both run on the same SOA Server in much the same way. The components bundled in each SOA Composite Application can be verified by inspection through Enterprise Manager. Figure 2 – A BPM Process in JDeveloper BPM Suite. BPM processes are written in a standard notation (BPMN) and the modeling tools are very similar to that of BPEL. The steps to deploy a custom BPM process are also essentially much the same, since the BPM process is bundled into a SOA Composite just like a BPEL process. As such the SOA Composite Editor  actually has support for both artifacts and even allows use of them together, such as a calling a BPM process as a partnerlink from a BPEL process. For more details see the references below. Business Analyst Tooling In addition to using JDeveloper extensions for BPM development, there are run-time tools that Business Analysts can use to make adjustments, so that without high costs of an IT project the system can be tuned to match changes to the business operation. The first tool to consider is the BPM Composer, deployed with the middleware SOA Server and accessible online, and for Fusion Applications it is under the Business Process icon on the homepage of the Application Composer. Figure 3 – Business Process Composer showing a CRM process flow. The key difference between this and using JDeveloper is that the BPM Composer has a Business Catalog prepopulated with features and functions that can be used, mostly through registered WebServices. This means no coding or complex interface development is required, simply drag-drop-configure. The items in the business catalog are seeded by either Oracle (as a BPM Template) or added to by your own custom development. You cannot create or generate catalog content from BPM Composer directly. As per the screenshot you can see the Business Catalog content in the BPM Project browser region. In addition, other online tools for use by Business Analysts include the BPM Worklist application for editing business rules and approval management configuration, plus the SOA Composer which focuses on non-approval business rules and domain value maps. At the current time there are only a handful of BPM processes shipped with Fusion Applications HCM and CRM, including on-boarding workers and processing customer registrations.  This also means a limited number of associated BPM Templates provided out-of-the-box, therefore a limited Business Catalog. That said, BPM-based extension is a powerful capability to leverage and will most likely develop going forwards, especially for use in SaaS deployments where full design-time JDeveloper access is not available. Further Reading For BPEL – Fusion Applications Extensibility Guide – Section 12 For BPM – Fusion Applications Extensibility Guide – Section 7 The product-specific documentation and implementation guides for Fusion Applications Fusion Middleware Developers Guide for SOA Suite Modeling and Implementation Guide for Oracle Business Process Management User’s Guide for Oracle Business Process Composer Oracle University courses on BPM Suite and SOA Development

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• PASS Summit 2010 BI Workshop Feedbacks

  - by Davide Mauri

  As many other speakers already did, I’d like to share with the SQL Community the feedback of my PASS Summit 2010 Workshop. For those who were not there, my workshop was the “BI From A-Z” and the main objective of that workshop was to introduce people in the BI world not only from a technical point of view but insist a lot on the methodological and “engineered” approach. The will to put more engineering in the IT (and specially in the BI field) is something that has been growing stronger and stronger in me every day for of this last 5 years since is simply envy the fact that Airbus, Fincatieri, BMW (just to name a few) can create very complex machine “just” using putting people together and giving them some rules to follow (Of course this is an oversimplification but I think you get what I mean). The key point of engineering is that, after having defined the project blueprint, you have the possibility to give to a huge number of people, the rules to follow, the correct tools in order to implement the rules easily and semi-automatically and a way to measure the quality of the results. Could this be done in IT? Very big question, so my scope is now limited to BI. So that’s the main point of my workshop: and entry-level approach to BI (level was 200) in order to allow attendees to know the basics, to understand what tools they should use for which purpose and, above all, a set of rules and tools in order to make a BI solution scalable in terms of people working on it, while still maintaining a very good quality. All done not focusing only on the practice but explaining the theory behind to see how it can help *a lot* to build a correct solution despite the technology used to implement it. The idea is to reach a point where more then 70% of the work done to create a BI solution can be reused even if technologies changes. This is a very demanding challenge nowadays with the coming of Denali and its column-aligned storage and the shiny-new DAX language. As you may understand I was looking forward to get the feedback since you may have noticed that there’s a lot of “architectural” stuff in IT but really nothing on “engineering”. So how the session could be perceived by the attendees was really unknown to me. The feedback could also give a good indication if the need of more “engineering” is something I feel only by myself or if is something more broad. I’m very happy to be able to say that the overall score of 4.75 put my workshop in the TOP 20 session (on near 200 sessions)! Here’s the detailed evaluations: How would you rate the usefulness of the information presented in your day-to-day environment? 4.75 Answer:    # of Responses 3    1         4    12        5    42               How would you rate the Speaker's presentation skills? 4.80 Answer:    # of Responses 3 : 1         4 : 9         5 : 45               How would you rate the Speaker's knowledge of the subject? 4.95 Answer:    # of Responses 4 :  3         5 : 52               How would you rate the accuracy of the session title, description and experience level to the actual session? 4.75 Answer:    # of Responses 3 : 2         4 : 10         5 : 43               How would you rate the amount of time allocated to cover the topic/session? 4.44 Answer:    # of Responses 3 : 7         4 : 17        5 : 31               How would you rate the quality of the presentation materials? 4.62 Answer:    # of Responses 4 : 21        5 : 34 The comments where all very positive. Many of them asked for more time on the subject (or to shorten the very last topics). I’ll make treasure of these comments and will review the content accordingly. We’ll organize a two-day classes on this topic, where also more examples will be shown and some arguments will be explained more deeply. I’d just like to answer a comment that asks how much of what I shown is “universally applicable”. I can tell you that all of our BI project follow these rules and they’ve been applied to different markets (Insurance, Fashion, GDO) with different people and different teams and they allowed us to be “Adaptive” against the customer. The more the rules are well defined and the more there are tools that supports their implementations, the easier is to add new people to the project and to add or change solution features. Think of a car. How come that almost any mechanic can help you to fix a problem? Because they know what to expect. Because there a rules that allow them to identify the problem without having to discover each time how the car has been implemented build. And this is of course also true for car upgrades/improvements. Last but not least: thanks a lot to everyone for coming!

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• OS8- AK8- The bad news...

  - by Steve Tunstall

  Ok I told you I would give you the bad news of AK8 to go along with all the cool new stuff, so here it is. It's not that bad, really, just things you need to be aware of. First, the 2013.1 code is being called OS8, AK8 and 2013.1 by different people. I mean different people INSIDE Oracle!! It was supposed to be easy, but it never is. So for the rest of this blog entry, I'm calling it AK8. AK8 is not compatible with the 7x10 series. Ever. The 7x10 series is not supported with AK8, and if you try to upgrade one, it will fail at the healthcheck. All 7x20 series, all of them regardless of age, are supported with AK8. Drive trays. Let's talk about drive trays and SAS cards. The older drive trays for the 7x20 series were called the "Riverwalk 2" or "DS2" trays. They were technically the "J4410" series JBODs that Sun used to sell a la carte before we stopped selling JBODs. Don't get me started on that, it still makes me mad. We used these for many years, and you can still buy them right now until December 15th, 2013, when they will no longer be sold. The DS2 tray only came as a 4u, 24 drive shelf. It held 3.5" drives, and you had a choice of 2TB, 3TB, 300GB or 600GB drives. The SAS HBA in the 7x20 series was called a "Thebe" card, with a part # of 7105394. The 7420, for example, came standard with two of these "Thebe" cards for connecting to the disk trays. Two Thebe cards could handle up to 12 trays, so one would add two more cards to go to 24 trays, or have up to six Thebe cards to handle 36 trays. This card was for external SAS only. It did not connect to the internal OS drives or the Readzillas, both of which used the internal SCSI controller of the server. These Riverwalk 2 trays ARE supported with AK8. You can upgrade your older 7420 or 7320, no problem, as-is. The much older Riverwalk 1 trays or J4400 trays are NOT supported by AK8. However, they were only used by the 7x10 series, and we already said that the 7x10 series was not supported. Here's where it gets tricky. Since last January, we have been selling the new style disk trays. We call them the "DE2-24P" and the "DE2-24C" trays. The "C" tray is for capacity drives, which are 3.5" 3TB or 4TB drives. The "P" trays are for performance drives, which are 2.5" 300GB and 900GB drives. These trays are NOT Riverwalk 2 trays, even though the "C" series may kind of look like it. Different manufacturer and different firmware. They are not new. Like I said, we've been selling them with the 7x20 series since last January. They are the only disk trays we will be selling going forward. Of course, AK8 supports them. So what's the problem? The problem is going to be for people who have to mix drive trays. Remember, your older 7x20 series has Thebe SAS2 HBAs. These have 2 SAS ports per card.  The new ZS3-2 and ZS3-4 systems, however, have the new "Thebe2" SAS2 HBAs. These Thebe2 cards have 4 ports per card. This is very cool, as we can now do more SAS channels with less cards. Instead of needing 4 SAS cards to grow to 24 trays like we did with the old Thebe cards, I can now do 24 trays with only 2 Thebe2 cards. This means more IO slots for fun things like Infiniband and 10G. So far, so good, right? These Thebe2 cards work with any disk tray. You can even mix older DS2 trays with the newer DE2 trays in the same system, as long as you have Thebe2 cards. Ah, there's your problem. You don't have Thebe2 cards in your old 7420, do you? Well, I told you the bad news wasn't that bad, right? We can take out your Thebe cards and replace them with Thebe2. You can then plug your older DS2 trays right back in, and also now get newer DE2 trays going forward. However, it's important that the trays are on different SAS channels. You can mix them in the same system, but not on the same channel. Ask your local SC if you need help with the new cable layout. By the way, the new ZS3-2 and ZS3-4 systems also include a new IO card called "Erie" cards. These are for INTERNAL SAS to the OS drives and the Readzillas. So those are now SAS2 instead of SATA like the older models. Yes, the Erie card uses an IO slot, but that's OK, because the Thebe2 cards allow us to use less SAS HBAs to grow the system, right? That's it. Not too much bad news and really not that bad. AK8 does not support the 7x10 series, and you may need new Thebe2 cards in your older systems if you want to add on newer DE2 trays. I think we can all agree that there are worse things out there. Like our Congress.   Next up.... More good news and cool AK8 tricks. Such as virtual NICS. 

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• Big data: An evening in the life of an actual buyer

  - by Jean-Pierre Dijcks

  Here I am, and this is an actual story of one of my evenings, trying to spend money with a company and ultimately failing. I just gave up and bought a service from another vendor, not the incumbent. Here is that story and how I think big data could actually fix this (and potentially prevent some of this from happening). In the end this story should illustrate how big data can benefit me (get me what I want without causing grief) and the company I am trying to buy something from. Note: Lots of details left out, I have no intention of being the annoyed blogger moaning about a specific company. What did I want to get? We watch TV, we have internet and we do have a land line. The land line is from a different vendor then the TV and the internet. I have decided that this makes no sense and I was going to get a bundle (no need to infer who this is, I just picked the generic bundle word as this is what I want to get) of all three services as this seems to save me money. I also want to not talk to people, I just want to click on a website when I feel like it and get it all sorted. I do think that is reality. I want to just do my shopping at 9.30pm while watching silly reruns on TV. Problem 1 - Bad links So, I'm an existing customer of the company I want to buy my bundle from. I go to the website, I click on offers. Turns out they are offers for new customers. After grumbling about how good they are, I click on offers for existing customers. Bummer, it goes to offers for new customers, so I click again on the link for offers for existing customers. No cigar... it just does not work. Big data solutions: 1) Do not show an existing customer the offers for new customers unless they are the same => This is only partially doable without login, but if a customer logs in the application should always know that this is an existing customer. But in general, imagine I do this from my home going through the internet service of this vendor to their domain... an instant filter should move me into the "existing customer route". 2) Flag dead or incorrect links => I've clicked the link for "existing customer offers" at least 3 times in under 5 seconds... Identifying patterns like this is easy in Hadoop and can very quickly make a list of potentially incorrect links. No need for realtime fixing, just the fact that this link can be pro-actively fixed across my entire web domain is a good thing. Preventative maintenance! Problem 2 - Purchase cannot be completed Apart from the fact that the browsing pattern to actually get to what I want is poorly designed, my purchase never gets past a specific point. In other words, I put something into my shopping cart and when I want to move on the application either crashes (with me going to an error page) or hangs or goes into something like chat. So I try again, and again and again. I think I tried this entire path (while being logged in!!) at least 10 times over the course of 20 minutes. I also clicked on the feedback button and, frustrated as I was, tried to explain this did not work... Big Data Solutions: 1) This web site does shopping cart analysis. I got an email next day stating I have things in my shopping cart, just click here to complete my purchase. After the above experience, this just added insult to my pain... 2) What should have happened, is a Hadoop job going over all logged in customers that are on the buy flow. It should flag anyone who is trying (multiple attempts from the same user to do the same thing), analyze the shopping card, the clicks to identify what the customers wants, his feedback provided (note: always own your own website feedback, never just farm this out!!) and in a short turn around time (30 minutes to 2 hours or so) email me with a link to complete my purchase. Not with a link to my shopping cart 12 hours later, but a link to actually achieve what I wanted... Why should this company go through the big data effort? I do believe this is relatively easy to do using our Oracle Event Processing and Big Data Appliance solutions combined. It is almost so simple (to my mind) that it makes no sense that this is not in place? But, now I am ranting... Why is this interesting? It is because of $$$$. After trying really hard, I mean I did this all in the evening, and again in the morning before going to work. I kept on failing, But I really wanted this to work... so an email that said, sorry, we noticed you tried to get a bundle (the log knows what I wanted, where I failed, so easy to generate), here is the link to click and complete your purchase. And here is 2 movies on us as an apology would have kept me as a customer, and got the additional $$$$ per month for the next couple of years. It would also lead to upsell on my phone package etc. Instead, I went to a completely different company, bought service from them. Lost money for company A, negative sentiment for company A and me telling this story at the water cooler so I'm influencing more people to think negatively about company A. All in all, a loss of easy money, a ding in sentiment and image where a relatively simple solution exists and can be in place on the software I describe routinely in this blog... For those who are coming to Openworld and maybe see value in solving the above, or are thinking of how to solve this, come visit us in Moscone North - Oracle Red Lounge or in the Engineered Systems Showcase.

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