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  • My new SSD is causing issues. How can I solve them?

    - by Allan
    Computer specs 1 TB harddisc 120 GB 520intel SSD 8 GB DDR3 RAM Athlon Phenom II x64 955 3. 2ghz DK DFI Lanparty FX7900 M3H3 motherboard ASUS ATI RADEON HD6970 2 GB I have bought a new SSD (Intel 520, 120 GB), and wanted to use this as my system disc. I removed the other harddisc, and installed the SSD with the newest firmware. And then Windows 7 I updated Windows 7 with no problems and then put back my old harddrive. I formatted that old harddrive just to clean up at the same time... So at this stage everything was perfect. My new SSD was set as Master 0 Primary it boots on it and I have 1 TB emptyu harddrive I can use for whatever I want. So far no errors at all Now here is the problem, I installed a few games and everytime I tried to play the computer would say Windows must restart because DCOM server process launcher service terminated, or it says Windows must now restart because the Plug and Play service terminated unexpectedly Most commonly this error is caused by a rootkit virus, well I have tried formatting my entire computer, and running every antivirus I could find, so that shouldn't be it. I've also read somewhere it might happen when there are hardware issues. That on the otherhand would make sense, as I just put in a new SSD. I don't expect you to know this error. I haven't found anyone who knew it yet. maybe you can me guide through what might have gone wrong when I placed in the SSD? What have I checked regarding the SSD? It displays the right name when the computer starts up It has the newest firmware Did a 'sfc /scannow' which told me everything was fine I don't know what to do from here. Everything seems to work great with the drive. when I start playing games my computer crashes.

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  • Partition problem tyring to install window 7 starter

    - by ant2009
    Hello HP Mini 210 I am trying to install windows starter 7. Currently I have installed fedora 14 xfce. And I have allocated 24 GB NTFS for hard disk for the windows partition. My current partitions are as follows: /dev/sda2 97G 4.9G 91G 6% / tmpfs 494M 92K 494M 1% /dev/shm /dev/sda1 485M 68M 392M 15% /boot /dev/sda5 169G 26G 135G 16% /home I have created a boot USD to install windows starter 7. When the computer boots into the windows setup and I selected the partition I want to install windows on. I get the following message: "Setup was unable to create a new system partition or locate an existing system partition." This is setup displaying all my partitions: Disk 0 Partition 1 500MB 0 Primary Disk 0 Partition 2 97.7GB 0 Primary Disk 0 Partition 3 4GB 0 Primary Disk 0 Partition 4 171.3GB 0 Logical Disk 0 Partition 5 24.6GB 24.5 Logical <-- Trying install on this partition NTFS I have also tried to delete the partition in setup and create a new one. And also tried to format the partition. However, I still get the same error message. Many thanks for any advice,

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  • How do I set up Grub properly to quad-boot Windows, Mac OS X, Linux, and FreeBSD?

    - by Joe
    Grub has gone completely insane on me. My quad-boot system was working great up until I upgraded Ubuntu to 12.04. Since Ubuntu overwrote the Grub stuff I had to repair it with my Mac OS X and FreeBSD entries. After this, trying to boot Mac OS X gave me the error "couldn't open file" and FreeBSD gave the error "no such partition". Windows and Ubuntu worked fine. So I tried repairing again because I figured something must've gone wrong in the install process. Then only Ubuntu would boot. Trying to boot Windows would give me the error "no argument specified". I tried repairing Grub once again, since I seemed to be getting different results each time. This time, Ubuntu no longer appeared in the Grub menu, and the errors for the other OSes were the same. So I booted into the Ubuntu 12.04 live CD and ran Boot-Repair with recommended settings. Now Grub is completely skipped and Windows boots up. I have absolutely no idea what is going on or why I get different results every time I reinstall Grub. Here is how my partitions are set up: sda1 - Storage drive, sdb1 - Windows, sdb2 - Mac OS X, sdb3 - FreeBSD, sdb4 - Extended, sdb5 - Ubuntu, sdb6 - Shared storage, sdb7 - Shared Storage, Here's my grub.cfg file: grub.cfg

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  • After RAID failure SBS 2008 issues logging in and Exchange store does not mount

    - by Josh R
    today has been one of those days. Yesterday a hard drive in our Dell Poweredge 2900 server failed and the RAID array didn't degrade gracefully, so I called Dell (Server still under warranty) and got an engineer to work though the RAID issues with me. He was a nice guy but didn't do too much. We tried to put the RAID in a state where it was bootable and even though we only lost one disk there are still issues with the server. Once we got the server to boot there was an error message saying that the logonui.exe was corrupted and we needed to run chkdsk. I clicked through the error messages and the login screen never came up. So I power cycled the server and it chkdsk automatically but the login screen didn't appear. I tried safe mode, no difference there either. So the issues I am currently having are: 1) The server boots up, the loading windows screen comes up then it dumps me into a black screen where I can only see my mouse cursor. Ctrl+Esc doesn't work Ctrl+Alt+Del doesn't work 2) Some of the services come up: DHCP, DNS, DFS, and Print come up 3) The exchange information store and transport service don't start - I tried using mmc to connect to services.msc on the computer and start them but they throw an error message of "Can't start because group or dependency failed" Has anyone had a problem like this? Can anyone offer some guidance? Thanks a bunch!

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  • Linux RAID: Replacing Failed Drive...permanantly

    - by user137519
    Okay, odd question here. I have a server with RAID 5. A drive failed, in a really physically in a really odd way. On the machine it boots and is seen by the BIOS but...no partition can be seen on the drive consistantly (in and out). 2 out of 3 drives working...I made new spare disk and added it, RAID 5 rebuilt clean. All appears well but...when I reboot it keeps trying to use the 2nd drive which doesn't give any partition data, so of course the RAID 5 gets 2 out of 3...again. The status of my drive is as follows: /dev/sda2:Good /dev/sdb2 (drive has physical problem so no partition data) bad, /dev/sdc2:good /dev/sdd2:good. Every time I reboot the mdadm system seems to keep trying to use /dev/sdb which has physical failure (although spins and is detected). /dev/sdd is the new drive I created. I added /dev/sdd to the raid and it rebuilds the raid but this action isn't memorized upon reboot so it keeps listing /dev/sda and /dev/sdc but doesn't use the perfectly good /dev/sdd until I re-add manually. I've tried removing the dead drive with the mdadm tool, but as it cannot see /dev/sdb paritions it will not fail or remove it (says partition doesn't exist). the /etc/mdadm.conf was automatically made on the original OS install which only lists: DEVICE partitions MAILADDR root ARRAY /dev/md2 super-minor=2 ARRAY /dev/md0 super-minor=0 ARRAY /dev/md1 super-minor=1 Basically just the raids to use on boot. I need to remove this semi-dead drive (/dev/sdb) but I'd prefer to know why this is happening before I do. any ideas or suggestions. I supposed I could attempt to clone/replace /dev/sdb (the partitions on drive show up, then disappear shortly after) but given the partition "chester cat" behaviour this seems risky to me and as I have a working "spare" it seems unnecessary. Thanks in advance for your insight.

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  • PCI configuration method error (Linux Kernel)

    - by user326580
    (I'm not sure if here is the best place for that question, so I will be pleased if anyone suggests me a more proper forum for that.) I'm trying to install Ubuntu 12.04.4 in a netbook (from an usb), but the kernel stops very early in initialization process. After two days of research, I've found that it boots with the parameter pci=conf2 but not with the default conf1 method. Nevertheless, after kernel boot, it seems that Ubuntu can't find usb devices and I'm not be able to install it. Trying with Debian, its a graphic installer and I found that the mouse isn't working neither.I think pci devices are not working. I tried about 50% of kernel pci boot options in the kernel-parameters file (in conjunction with the implicit default conf1) without luck. Any suggestions? PS: The problem is the same with kernel 2.6 or 3. (In Spanish) No estoy seguro si éste es el mejor lugar para esta pregunta, por lo cual estaré encantado si alguno me sugiere un mejor lugar para ella. Estoy intentando instalar Ubuntu 12.04.4 en una netbook (desde un usb), pero el kernel se detiene muy temprano en la inicialización. Después de dos días de investigar, encontré que arranca con el parámetro pci=conf2 pero no con método default conf1. Sin embargo después de que el kernel arranca, parece que Ubuntu no logra encontrar los dispositivos usb y no puedo instalar el sistema. Intentando con Debian y su instalador gráfico, encontré que el ratón tampoco funcionaba, así que pienso que los dispositivos pci no están funcionando. Intenté con aproximadamente el 50% de las opciones de arranque del kernel para pci (en conjunción con el método implícito conf1) sin suerte. Alguna idea? PS: El problema es el mismo con el kernel 2.6 o 3.

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  • Last step in HDD Recovery (fixing windows)

    - by Atom Computing
    My dad’s hard drive corrupted which was a result of many bad sectors. Anyway, I made a clone of the drive and have now repaired it totally (recreating the MBR and MFT) and doing a series of ChkDsk's on it. I can now see all the files and folder on it and it is all intact. I currently have it as a slave in my computer (where I was doing all the repairs). When putting it back into the computer, it comes up with "A disk read error occurred: Press Ctrl + Alt + Del to Restart". I don’t know why this is happening but think it might have something to do with file permissions. I have tried a start-up recovery on the Vista boot CD and it found no problems. When trying to apply file permissions (and creating file perms for the SYSTEM group (as it didn’t have any for SYSTEM group)) it couldn't apply them for some of the System32 folder files. I have tried applying them as admin and with as powerful privileges I can get. All to no avail. When it is in my PC I can boot it up (I added it into my bootloader) and it boots up fine except when it logs in it comes up with the error - "Rundll32.exe - Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item" This message keeps coming back and nothing loads at all. Any help would be greatly received as I have got so far with the data recovery and want to avoid a reformat at all costs due to the vast number of programs installed and I don’t have much time on my hands! Thanks

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  • Computer Won't Boot Properly, unless in safe mode?

    - by Mr_CryptoPrime
    I bought a computer today and booted it up, but when I did I only got a blank screen. I checked to make sure it wasn't the monitor by connecting it to my old computer...it worked. I then tried connecting my monitor to both DVI ports and found that the bottom one did work. However, now it just boots up and says "loading windows" and then when the login screen is suppose to come up the screen just goes blank and monitor says "no input, check cord" (or something like that). I tried reinstalling windows and then I was able to log on normally. I used the CD's and reinstalled all the drivers, then rebooted...now I am stuck right back where I started. I tried taking out the RAM and inserting into different slots, that didn't fix anything. I was able to boot up into windows using safe-mode. I suspected that my ATI Radeon 6950 was the issue and downloaded the drivers, but I can't install them on safe-mode. Someone said to install C++ distr. and I tried doing that to fix driver installation problem of "failed to load detection driver" but it wouldn't let me do that either. Please someone help me, I don't want to have to deal with the evil redtape of sending it back to get a replacement! My computer: -Content--text-_-"http://www.newegg.com/Product/Product.aspx?Item=N82E16883229236&nm_mc=TEMC-RMA-Approvel&cm_mmc=TEMC-RMA-Approvel--Content--text-_- Driver detection problem: http://www.hardwareheaven.com/hardwareheaven-tools-discussion/174912-failed-load-detection-driver-installation-error.html Driver download page: http://sites.amd.com/us/game/downloads/Pages/radeon_win7-64.aspx#1 I am using windows 7. Thanks again.

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  • Windows won't boot after moving house. How do I solve this?

    - by James
    Ive just moved house and tried to set up my desktop after packing it away and now when I power it on, the BIOS boots up and no errors are found but when my computer tires to boot into Windows 7 a continuous fast beeping sound is made and a black screen is displayed. What I've done so far: Reset to UEFI defauts Played about with RAM, I had 4*4 GB sticks, I took all of them out to test for a mobo error which I have and now im only using 1 stick of 4 GB. Changed my GPU, I tok my gtx580 out and now im using the onboard Intel 3000 graphics driver, the BIOS and uefi are correctly displaying so I no longer think its a GPU based error. Ive check all of the connections and nothing seems to be loose. My HDD setup is: 2 128 GB SSD's in Raid 0 as my main C drive (possibly cause of error?) 1 1 TB Games drive 1 2 TB Data Drive Ive also got a blueray drive connected. After searching the internet im pretty much out of suggestions but im currently downloading a live CD to see if it will boot and if I can access some files on my HDD.

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  • upstart scripts: run a task after networking goes up

    - by The Journeyman geek
    I'm working on moving my current server setup to newer hardware, and migrating from ubuntu karmic koala to lucid lynx. Currently i'm using gw6c (compiled from the gogo6 website, as opposed to the version from the repositories) to get ipv6 access for my systems. On the karmic koala system, i used simple init.d script to get the ipv6 client started #! /bin/sh /usr/local/gw6c/bin/gw6c -f /usr/local/gw6c/bin/gw6c.conf I figured since this runs at any runlevel, it should translate to respawn console none start on startup stop on shutdown script exec /usr/local/gw6c/bin/gw6c -f /usr/local/gw6c/bin/gw6c.conf emit free6_ipv6_started end script this works fine started from initctrl, but it apparently fails to start when it boots. - its status being stop/waiting. It works fine (and respawns) when started otherwise.Any ideas on where i'm going wrong, and what would be the appropriate 'start on' arguement? EDIT: the exact error is 'init: gw6c main process (xxx) ended with status 8' followed by the process respawning , with xxx being a PID i suspect. I'm also half suspecting this is cause gw6c starts before networking does, and i need my eth0 up before gw6c is

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  • Windows 7 using llt for ipv6

    - by Seoman
    The question asked below is based on the specific implementations of the Os not the RFC. Looking on a way to be able to assign a fixed ip address to a host, before it boots I found that Centos 6 works fine with no modifications and Windows 7 does not work at all. As defined in enter link description here exists 3 valid ways of generate a DUID: 1 Link-layer address plus time 2 Vendor-assigned unique ID based on Enterprise Number 3 Link-layer address Looking at the centos, that works fine, I can see the following autogenerated DUID: option dhcp6.client-id 0:1:0:1:19:60:25:f1:52:54:0:6b:b9:9e; and the MAC address for this host is: ifconfig eth1 | grep HWaddr eth1 Link encap:Ethernet HWaddr 52:54:00:6B:B9:9E As you can see, the DUID containts the MAC address. I can assign a fixed ip address to this host by including an entry on my dhcp server similar to: host vm { hardware ethernet 52:54:00:6B:B9:9E; fixed-address6 2001:db8:0:1::200; if packet(0,1) = 1 { log(debug,"VM Request match!"); } } And the Centos 6 gets his ip. On the windows side, I faced a common problem explained on this other link enter link description here As summary, Win7 uses the option 2 of the DUID generation or a variation of this one. On the link explains how to move it to a llt (link layer + time) but is not working fine. If I modify the DUID to one that looks like the one generated on Centos (but with the right MAC) it works as expected. Question 1 How Can I change the DUID generation for Windows 7 to be based on MAC as Centos 6 does? Thanks

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  • Ubuntu problem - monitor out of range

    - by Kelp
    Hello, I am using an external monitor for my laptop to run Ubuntu with. I just updated Ubuntu today, but when it is about to reach the Ubuntu login screen, then the monitor says "out of range." Now, Ubuntu boots up into the GUI if I unplug my monitor and use my laptop screen, but I prefer to use the external display. I have tried all of the suggestions from my search results in Google. I tried pressing Ctrl + Alt + +, but nothing happens. I tried pressing Ctrl + Alt + -, but nothing happens. I used Ctrl + Alt + F2 to get into a terminal to run the command: sudo dpkg-reconfigure xserver-xorg, but nothing happens. I believe there are supposed to be options to change the settings, but it does not even give me any. I tried to edit /etc/usplash.conf and /nano/etc/usplash.conf, but they do not exist. I did sudo apt-get update and sudo apt-get upgrade hoping that it would install drivers or something to help my situation, but they did not help. My monitor is a Westinghouse 22" LCD with resolution 1680x1050. It has been working for the past few months until I updated it today.

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  • AWS instance went down for restart, came back up and has been "Waiting for network configuration... " for 12 hours

    - by kavisiegel
    What happened was about a month ago, I created a new instance, re-configured everything, and mounted the old instances drive to the new one. I then detached the old drive from the instance, but it was still mounted, so it errored out. Now, come the outage last month, and when the instance boots back up - the drive isn't there, because in the downtime, it dismounted. It hangs because the fstab is looking for it. I get word that the server's not up today, I check the logs, re-attach the drive and restart. Now I'm getting "Waiting for network configuration..." and it doesn't seem to be doing anything. Some googling told me that I'm going to need to start from zero again, which I don't think is right. I created a new instance, which booted no problem, then I stopped it and swapped the two old drives into the new instance. Still the same error. Using the fresh AMI, it worked. I figure it's just a misconfigured Amazon file. I can attach the drive to a functioning instance on the same AMI and copy some files over, then try again - but I don't know where to even start or what files to check.

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  • Laptop CPU fan not working properly

    - by Smith
    My laptop's CPU fan is suddenly acting very bizarre, and I am at a loss for what to do so I am asking for some help. Specifically, the fan is not even starting to spin until the CPU reaches 60 degrees Celsius (checked through HWmonitor). Once it is on, however, it properly stays on even when the CPU gets back to idle temps around 38 Celsius. Before, the fan was simply starting with the computer and staying on like normal. I've checked this for consistency both by allowing cold boots to ramp up temperature to 60 Celsius (the slow climb also causing the laptop to become unreasonably warm near the heatsink), and also running Prime95 immediately to kickstart the fan (this works every time). The fan seems to be stationary when turning the computer on from either sleep or shutdown. The fan will start at POST very briefly, and then stop completely. I've checked the BIOS for a SmartFan setting but haven't found any. I've opened the case to check for dust or debris and have not found anything (I applied some canned air to the area just in case). The laptop is a Lenovo ThinkPad Edge E430 and the CPU is an Intel Core i5 3210m @ 2.5 GHz. Any advice would really be appreciated.

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  • Can't get 1440x900 resolution with GRUB2 although vbeinfo says it's available

    - by TomSW
    I'm trying to use GRUB2 in graphical mode with 1440x900 resolution, but the result is always garbled nonsense: the highest resolution I can get is 1280x800. Word is from googling that long as vbeinfo lists a resolution, GRUB2 can use it. This doesn't seem to be true: vbeinfo says that 1440x900 is available but it doesn't work. Testing it from the GRUB2 command line: set gxfmode=1440x900 terminal_output gfxterm # -> garbled nonsense # back to trusty 640x480 terminal_output console The graphics card is an Intel GM965. Once linux boots the framebuffer switches to 1440x900. Added after epheminent's reply and various experiments vbeinfo lists two sets of modes. The first set runs from 0x160 to 0x16b, with resolutions 768x480, 960x600, 1280x800 and 1440x900 Then - after a bunch of text-only modes - the second set, containing resolutions 1024x768, 800x600, and 640x480 The first set of modes aren't altered by 915resolution. They all work except 1440x900. The resolution of modes in the second set can be altered using the 915resolution module / command available in GRUB2 = 1.99. # in /boot/grub/grub.cfg insmod 915resolution # 30, 32, 34 all work for me: all that varies is which modes are altered 915resolution 30 1440 900 # setting an impossible resolution changes the mode to "text-only" # in my case 1280x1024 is not supported 915resolution 30 1280 1024 Clearly, 1440x900 should just work: adding it with 915resolution is just a workaround.

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  • Copy a harddrive from a failed desktop machine using a second working one.

    - by MrEyes
    Heres the scenario: I have PC-A, an old PC that runs Windows XP but now refuses to boot due to a failed motherboard (or maybe PSU). This PC has a single 80gb IDE drive. I also have PC-B, running Windows Vista, this is working fine. I want to copy all the data off PC-As HDD onto PC-B. To do this I have taken the HDD out of PC-A and connected it as a slave to PC-B. PC-B now boots and sees the additional drive. However, when I attempt to access/copy user folders (i.e. Documents and Settings/[username]/*) I am told that I cannot access the folders due to user permissions. I am doing this under an adminstrator account on PC-B. So the question is, how can I "backup" the data? Preferably without making any changes to the drive contents. The reason for this is that it is possible that PC-A is failing due to a bad PSU, so I intend to replace it before writing off the machine. However I would feel much happier if I had a backup of the data on the HDD.

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  • Computer Turns on Briefly then right back off again.

    - by goddamnyouryan
    So yesterday I came home from work and went to turn my computer on....it turned on for about 5 seconds then promptly turned right back off again...before I ever saw anything on the screen. I tried again, same result. After several attempts, I've found that the length at which it turns on differs. After trying multiple times in a row, it only stays on for about 3 seconds. If I let it rest for a bit it sometimes will stay on for up to a minute (though it never boots, the screen stays black the whole time). I'm not sure what is causing this issue...I built this computer a little more than 2 years ago and this is the first issue I have ever had with it. I did all the usual checks: -It's not the power switch -The capacitors on the motherboard all seem to be in working order -The PSU seems to be fine as it lights up, fan spins, and will sometimes stay on for about a minute period My hope is that the thermal paste on the cpu has degraded and just needs to be re-applied. Does that seem like a reasonable assumption? I'm going to tear the thing apart and do a minimum system build when I get home, but any heads up as to what I should be looking for would be much appreciated. Any thoughts?

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  • Sudo won't execute command as another user

    - by TOdorus
    I'm trying to get a unicorn server to start when the server boots. I've created a shell script which works if I log as the ubuntu user and run /etc/init.d/unicorn start Shell script #!/bin/sh case "$1" in start) cd /home/ubuntu/projects/asbest/current/ unicorn_rails -c /home/ubuntu/projects/asbest/current/config/unicorn.rb -D -E production ;; stop) if ps aux | awk '{print $2 }' | grep `cat ~/projects/asbest/current/tmp/pids/unicorn.pid`> /dev/null; then kill `cat ~/projects/asbest/current/tmp/pids/uni$ ;; restart) $0 stop $0 start ;; esac When I rebooted the server I noticed that the unicorn server wasn't listening to a socket. Since I ran the code succesfully as the ubuntu user I modified the script to let it always use the ubuntu user via sudo. #!/bin/sh case "$1" in start) cd /home/ubuntu/projects/asbest/current/ sudo -u ubuntu unicorn_rails -c /home/ubuntu/projects/asbest/current/config/unicorn.rb -D -E production ;; stop) if ps aux | awk '{print $2 }' | grep `cat ~/projects/asbest/current/tmp/pids/unicorn.pid`> /dev/null; then sudo -u ubuntu kill `cat ~/projects/asbest/current/tmp/pids/uni$ ;; restart) $0 stop $0 start ;; esac After rebooting unicorn still wouldn't start, so I tried running the script from the command line. Now I get the following error sudo: unicorn_rails: command not found I've searched high and low to what could cause this, but I'm afraid I've tapped my limited understanding of Linux. From what I can understand is that although sudo should use the ubuntu user to execute the commands, it still uses the environment of the root user, which isn't configured to run ruby or unicorn. Does anybody have any experience with this?

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  • Raspberry Pi how to format HDD

    - by Speed
    Hi I am very new to Raspberry Pi environment, so looking for a bit of help to format a usb hard disk drive. I ran lsblk and got sda 8:0 0 37.3G 0 disk sda1 8:1 0 37.3G 0 part looking on web, if tried the following "sudo mkfs.ext4 /dev/sda1 -L USB40gb" it did something but when I tried to mount the drive again, it still showed the files that were there before and I can not create new file/folder "Error creating directory: Permission denied" I am writing this from my windows 8.1 pc so can not cut and paste from the pi. trying to format its output is a bit hard. Oh, there is Nothing written after the word "part" above. There use to be /media/USB40gb so I have done something because this has disappeared. I am using PCManFM 0.9.10 It does not have a format option, which would make life a lot easier, but then its not windows. I think I am running the basic linux os for the pi. It boots to a graphic environment, but I do not know how to advise what it is. I think its OpenBox 2.0.4 Thanks in advance Speed PS: I reran the format string above but this time I changed the label to read USB37gb. I did this to confirm that I was in fact formatting the right drive. Low and behold, it actually formatted the drive, wiping everything from it. Great ... testing it by creating a new folder on the drive and get error msg Permission Denied! So I have fixed the formatting issue by trial and error but still can't use the drive... Suggestions anyone?

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  • Cause of laptop only booting once every 3-10 times

    - by user16441
    My 3-year old Asus EEE laptop has been working flawlessly in the past, but in the last week it has started behaving oddly. When I boot, one of the following happens: Screen remains totally black. Absolutely nothing comes up. I need to retry booting. (Happens 70% of the time). Laptop starts regular boot. However, somewhere during the boot process it goes black and I need to retry (20% of the time). Screen turning black is more likely when I move the laptop around during boot. Laptop boots properly. Once booted, all is fine. But I'm afraid to turn it off and have been keeping the laptop running till the night. Additional details: All normal lights light up when I boot; whichever of the scenarios goes down. There are no odd sounds or beeps, whichever of the scenarios goes down. I thought it might be the SSD drive that is dying, but it does not use SMART and it appears difficult to troubleshoot. I tried booting with and without the battery, but the scenarios are identical. Before completely investigating the hard drive, I'd like to hear opinions regarding the cause of this problem. Is this most likely the hard drive, or could there be another cause for these symptoms? Using Arch Linux.

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  • Boot From a USB Drive Even if your BIOS Won’t Let You

    - by Trevor Bekolay
    You’ve always got a trusty bootable USB flash drive with you to solve computer problems, but what if a PC’s BIOS won’t let you boot from USB? We’ll show you how to make a CD or floppy disk that will let you boot from your USB drive. This boot menu, like many created before USB drives became cheap and commonplace, does not include an option to boot from a USB drive. A piece of freeware called PLoP Boot Manager solves this problem, offering an image that can burned to a CD or put on a floppy disk, and enables you to boot to a variety of devices, including USB drives. Put PLoP on a CD PLoP comes as a zip file, which includes a variety of files. To put PLoP on a CD, you will need either plpbt.iso or plpbtnoemul.iso from that zip file. Either disc image should work on most computers, though if in doubt plpbtnoemul.iso should work “everywhere,” according to the readme included with PLoP Boot Manager. Burn plpbtnoemul.iso or plpbt.iso to a CD and then skip to the “booting PLoP Boot Manager” section. Put PLoP on a Floppy Disk If your computer is old enough to still have a floppy drive, then you will need to put the contents of the plpbt.img image file found in PLoP’s zip file on a floppy disk. To do this, we’ll use a freeware utility called RawWrite for Windows. We aren’t fortunate enough to have a floppy drive installed, but if you do it should be listed in the Floppy drive drop-down box. Select your floppy drive, then click on the “…” button and browse to plpbt.img. Press the Write button to write PLoP boot manager to your floppy disk. Booting PLoP Boot Manager To boot PLoP, you will need to have your CD or floppy drive boot with higher precedence than your hard drive. In many cases, especially with floppy disks, this is done by default. If the CD or floppy drive is not set to boot first, then you will need to access your BIOS’s boot menu, or the setup menu. The exact steps to do this vary depending on your BIOS – to get a detailed description of the process, search for your motherboard’s manual (or your laptop’s manual if you’re working with a laptop). In general, however, as the computer boots up, some important keyboard strokes are noted somewhere prominent on the screen. In our case, they are at the bottom of the screen. Press Escape to bring up the Boot Menu. Previously, we burned a CD with PLoP Boot Manager on it, so we will select the CD-ROM Drive option and hit Enter. If your BIOS does not have a Boot Menu, then you will need to access the Setup menu and change the boot order to give the floppy disk or CD-ROM Drive higher precedence than the hard drive. Usually this setting is found in the “Boot” or “Advanced” section of the Setup menu. If done correctly, PLoP Boot Manager will load up, giving a number of boot options. Highlight USB and press Enter. PLoP begins loading from the USB drive. Despite our BIOS not having the option, we’re now booting using the USB drive, which in our case holds an Ubuntu Live CD! This is a pretty geeky way to get your PC to boot from a USB…provided your computer still has a floppy drive. Of course if your BIOS won’t boot from a USB it probably has one…or you really need to update it. Download PLoP Boot Manager Download RawWrite for Windows Similar Articles Productive Geek Tips Create a Bootable Ubuntu 9.10 USB Flash DriveReinstall Ubuntu Grub Bootloader After Windows Wipes it OutCreate a Bootable Ubuntu USB Flash Drive the Easy WayBuilding a New Computer – Part 3: Setting it UpInstall Windows XP on Your Pre-Installed Windows Vista Computer TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Office 2010 reviewed in depth by Ed Bott FoxClocks adds World Times in your Statusbar (Firefox) Have Fun Editing Photo Editing with Citrify Outlook Connector Upgrade Error Gadfly is a cool Twitter/Silverlight app Enable DreamScene in Windows 7

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  • Windows CE Chat Transcript (March 30, 2010)

    - by Bruce Eitman
    For those of you who missed the chat today, here is the raw transcript.   By raw, I mean that I copied and pasted the discussion without any edits. This is divided into two parts, the top part is the answers from the Microsoft Experts and the bottom part is the questions from the audience. Answers from Microsoft:   Karel Danihelka [MS] (Expert)[2010-3-30 12:2]: Hi everyone, my name is Karel Danihelka and I am developer in partner response team. Sing Wee [MS] (Expert)[2010-3-30 12:2]: Hi, I'm Sing Wee, part of the CoreOS/BSP Test Team. GLanger_MS (Expert)[2010-3-30 12:2]: Hi, I'm Glen Langer, program manager on the Core Team. Karel Danihelka [MS] (Expert)[2010-3-30 12:3]: Q: I need to implement hardware timers on my windows CE 6.0 device to trigger events at microsecond intervals. Where should i start? A: Until you are using CPU with GHz frequency your only chance is use interrupt handler and implement all funcionality there. But it will be really tricky and may reduce system performance. If period will be near to millisecond timeframe you can use normal thread wait for event pattern. Karel Danihelka [MS] (Expert)[2010-3-30 12:5]: Q: I want to partition my NAND Flash device. One partition to use for hive ragistry and the other for the apps and data. The only way to do it is programmatically or setting some registry values ? A: It need to be set in registry - generally you need mark this partition as boot partition. Karel Danihelka [MS] (Expert)[2010-3-30 12:7]: Q: My CPU is Intel celeron M processor 1Ghz. A: In this case you can try use normal approach - in interrupt handler return SYSINTR and start thread in device driver which will spin thread waiting on event attached to this SYSINTR. Karel Danihelka [MS] (Expert)[2010-3-30 12:7]: Q: If i need to implement it using interrupt handlers, What are all the files that I should look at? A: Good quesiton - I would recommend documentation and there was BSP development book to download for free. mikehall_ms (Moderator)[2010-3-30 12:8]: Q: Hi guys, what's the formal way to report bugs back to the core team / product team? The mechanism of calling the support phone number every time is really onerous and time-consuming. Is there another mechanism? A: Using product support is the formal way to report bugs/issues - Product support can then create an issue that can be tracked. Karel Danihelka [MS] (Expert)[2010-3-30 12:9]: Q: But the operation for creating the partitions ? A: This is tricky - if you will make it autopartition & autoformat it will be created by filesystem. But generally it depends on your boot loader. mikehall_ms (Moderator)[2010-3-30 12:10]: Q: Is Windows Phone 7 related to Windows CE? If so, can you tell me what version of Windows CE is the basis? Is it in fact the new version of Windows Mobile? A: At MIX 2010 Charlie Kindel presented a session that described some of the core technologies that make up Windows Phone 7 Series, including the underlying operating system (Windows CE) and the new ISV programming model based on Silverlight and .NET - check out the Mix Online Videos to get more information. davbo-msft (Moderator)[2010-3-30 12:10]: Q: Is Windows Phone 7 related to Windows CE? If so, can you tell me what version of Windows CE is the basis? Is it in fact the new version of Windows Mobile? A: This forum is to discussed released products in the industry. Windows Mobile & Windows CE are based on the same Windows CE Kernel/system. Windows CE is focused on deliverying the OS for embedded customers in the market where Windows Mobile is focused on deliverying compelling Windows Phone platform. davbo-msft (Moderator)[2010-3-30 12:11]: Q: Is Windows Phone 7 related to Windows CE? If so, can you tell me what version of Windows CE is the basis? Is it in fact the new version of Windows Mobile? A: http://en.wikipedia.org/wiki/Windows_CE Wikipedia gives a good breakdown of the version history. Travis Hobrla [MS] (Expert)[2010-3-30 12:13]: Q: I created a OS design with KITL and kernel debugger enabled. But I am unable to connect to the target for debugging. I am getting the following error when i try to connect with the device. PB Debugger Cannot initialize the Kernel Debugger. PB Debugger Debugger could not initialize connection. PB Debugger The Kernel Debugger is waiting to connect with target. PB Debugger The Kernel Debugger has been disconnected successfully. A: One possibility is that a rogue cesvchost.exe has co-opted the debugger. I am assuming this is CE 6.0? Can you try exiting visual studio and manually killing the cesvchost.exe process from the Task Manager? davbo-msft (Moderator)[2010-3-30 12:14]: Q: Hi guys, what's the formal way to report bugs back to the core team / product team? The mechanism of calling the support phone number every time is really onerous and time-consuming. Is there another mechanism? A: For info on contacting Microsoft support refer to the support page on the Embedded website: http://msdn.microsoft.com/en-us/windowsembedded/dd897633.aspx Sing Wee [MS] (Expert)[2010-3-30 12:16]: Q: Do u mean ISR/IST implementation? How can i register an interrupt? What kind of interrupt should i register? A: A good introduction to interrupts in WinCE 6.0 can be found here (aside from the documentation on MSDN): http://download.microsoft.com/download/9/c/f/9cffaa58-4000-48d6-a4b2-5fed9e4e6410/Chapter%206%20-%20Developing%20Device%20Drivers.pdf mikehall_ms (Moderator)[2010-3-30 12:16]: Q: What will be different in Windows Compact 7 from CE 6.0? A: Unfortunately we cannot discuss unreleased products on this chat - keep an eye on the Windows Embedded web site and blogs to keep up to date with product announcements. Travis Hobrla [MS] (Expert)[2010-3-30 12:16]: Q: I am using CE 6.0. There is no cesvchost process running in my system. A: What operating system are you using? Karel Danihelka [MS] (Expert)[2010-3-30 12:16]: Q: So...I have to modify file system code to create 2 partition at system startup ?!! I haven't understood.... A: You don't need to modify code, there are registry settings to achive this (look to documentation). But you may need to create partition table in boot loader. Unfortunatelly there isn't simple way how to do it. davbo-msft (Moderator)[2010-3-30 12:18]: Q: I would like to get a handle to a Silverlight screen section, is that possiable? A: Windows Embedded CE 6.0 R3 includes Sliverlight for Windows Embedded. Refer to New Features overview on the embedded web site. http://www.microsoft.com/windowsembedded/en-us/products/windowsce/default.mspx. Silverlight - The power of Silverlight brought to Windows Embedded CE to create rich applications and user interfaces is new part of Windows CE Embedded. mikehall_ms (Moderator)[2010-3-30 12:20]: Q: The link for developing device drivers is not working. can u please check that? A: http://msdn.microsoft.com/en-us/library/ms923714.aspx davbo-msft (Moderator)[2010-3-30 12:20]: Q: I would like to get a handle to a Silverlight screen section, is that possiable? A: Sorry misunderstood the question I thought you were asking if embedded CE could handle Silverlight. Please repost so that the question goes back into the active queue because once answered no way to put the status back to open. Travis Hobrla [MS] (Expert)[2010-3-30 12:21]: Q: sorry! Windows XP SP3 A: Can you try exiting VS2005 and confirming cesvchost.exe is not running, then renaming C:\Documents and Settings\USERNAME\Local Settings\Application Data\Microsoft\CoreCon\1.0 to 1.0_backup, then restarting VS2005? Sing Wee [MS] (Expert)[2010-3-30 12:24]: Q: Can I have the book's name please? A: I believe the downloadable version is related to the last link I sent. If you go to the following website, I believe you can download the whole thing: http://msdn.microsoft.com/en-us/windowsembedded/ce/cc294468.aspx davbo-msft (Moderator)[2010-3-30 12:24]: Q: If one has an image on a Silverlight page, it seems to be cached. How would one refresh that cache after changing the underlying image? A: change the URI of the image or use a writeable bitmap if they want to manually toggle the pixels Sing Wee [MS] (Expert)[2010-3-30 12:25]: A: Whoops, hit [ENTER] too early. On the right side, you'll see there an "Exam Preparation Kit" link that can be downloaded in several different languages. Sing Wee [MS] (Expert)[2010-3-30 12:25]: Q: Can I have the book's name please? A: Whoops, hit [ENTER] too early. On the right side, you'll see there an "Exam Preparation Kit" link that can be downloaded in several different languages. Karel Danihelka [MS] (Expert)[2010-3-30 12:26]: Q: I have a NAND Flash on my target device. On this flash I have the hive registry and an application.I have observed that when the NAND flash is fully, the system startup time is longer....is there a degradation of NAND use that influences the startup time ? Why ? A: Yes - on boot flash abstraction library (old one) read metadata from all sectors to rebuild physical - logical mapping table. davbo-msft (Moderator)[2010-3-30 12:27]: Q: I would like to get a handle to a Silverlight screen section, is that possiable? A: Need addition info on this question. Can you provide more details on what you are trying to do in Silverlight? davbo-msft (Moderator)[2010-3-30 12:27]: Q: If one has an image on a Silverlight page, it seems to be cached. How would one refresh that cache after changing the underlying image? A: Additonal Info: if you want to manually touch the pixels use WriteableBitmap if you want to use the underlying HWND then use IXRVisualHost::GetHWND() davbo-msft (Moderator)[2010-3-30 12:28]: Q: Writable bitmap, is there an example of the syntax? A: if you want to manually touch the pixels use WriteableBitmap if you want to use the underlying HWND then use IXRVisualHost::GetHWND() davbo-msft (Moderator)[2010-3-30 12:29]: Q: I would like to get a handle to a Silverlight screen section, is that possiable? A: Can I get more information about this question about what you are trying to accomplish in Silverlight? davbo-msft (Moderator)[2010-3-30 12:31]: Q: IXRVisualHost::GetHWND() exactly what I needed Thanks, A: Your welcome Sing Wee [MS] (Expert)[2010-3-30 12:31]: Q: ok. thanks for the book's link A: No problem. Travis Hobrla [MS] (Expert)[2010-3-30 12:32]: Q: Typically for SoC devices you name your hardware specific libraries in the form "SOCDIRNAME_LIBNAME". In our platform "OMAP35XX_TPS659XX_TI_V1" if you do this we cause the catalog parser to die... For example if we have a library "Musbfn_OMAP35XX_TPS659XX_TI_V1.dll" entering this in the catalogs pbcxml file in a <module> section causes the XML parser to fail with : Error 3 The 'urn:Microsoft.PlatformBuilder/Catalog:Module' element is        invalid - The value '012345678901234567890123456789.dll' is invalid         according to its datatype         'urn:Microsoft.PlatformBuilder/Catalog:CatalogFileName' - The actual         length is greater than the MaxLength value. A: There are a couple workarounds I can think of. I believe the Module element is only used when doing SYSGEN parsing to make sure dependent SYSGENs are present when the item is selected, so I believe it is optional to the catalog. The other obvious workaround is to shorten the soc name. I realize neither of these solutions is ideal. This is not something we anticipated when we tested CE6.0, sorry. Travis Hobrla [MS] (Expert)[2010-3-30 12:33]: Q: I am getting this error only when I select the KdStub as the debugger in Target device connectivity. A: Right, but KdStub is the debugger that you should use. Have you tried the steps I suggested? Travis Hobrla [MS] (Expert)[2010-3-30 12:36]: Q: If I select Active KTIL, My OS doesn't boots. It says "loading NK.EXE at 0x<xxxxx> location" after that nothing comes in the debug log. A: Can you look at the serial debug output and see what is happening there? Often it can give you a clue to the KITL driver malfunctioning. Travis Hobrla [MS] (Expert)[2010-3-30 12:38]: Q: I have tried that and I am getting the same error. A: I am assuming you have a device created in Target -> Connectivity Options in Platform Builder. What are the Kernel download / Kernel transport for your device? Travis Hobrla [MS] (Expert)[2010-3-30 12:40]: Q: KITL: *** Device Name CEPC56059 *** WARN: KITL will run in polling mode VBridge:: built on [Jul 10 2009] time [10:20:14] VBridgeInit()...TX = [16384] bytes -- Rx = [16384] bytes Tx buffer [0xA1B84860] to [0xA1B88860]. Rx buffer [0xA1B88880] to [0xA1B8C880]. VBridge:: NK add MAC: [0-60-65-2-DA-FB] Connecting to Desktop KITL: Connected host IP: 1 Port: 1086 .. this is the output of the serial debug A: This looks reasonable and does not give clues as to why boot would halt at that point. If you capture a network trace or turn on KITL debug zones via dpCurSettings in kitl.dll, do you see KITL active after this? Travis Hobrla [MS] (Expert)[2010-3-30 12:41]: Q: Both is happening via Ethernet. A: Only thing I have left to suggest is a Platform Builder installation Repair, then. Karel Danihelka [MS] (Expert)[2010-3-30 12:42]: Q: Hi, I saw that the ATADISK is quite generic and des not have any optimizations. Do you have any advice to consider while tryin to improve the performance of it? A: If I remember correctly sample code has support for some specific hardware controllers (little obsolete now). This should be good start point (if you will not decide take existing driver as sample and write you own). Travis Hobrla [MS] (Expert)[2010-3-30 12:44]: Q: I didn't do that. I have to try. A: I think that's the next valid step. You need to figure out whether KITL is hanging or the device - use instrumented serial debug messages and network trace to determine this. Sing Wee [MS] (Expert)[2010-3-30 12:46]: Q: KITL: *** Device Name CEPC56059 *** WARN: KITL will run in polling mode VBridge:: built on [Jul 10 2009] time [10:20:14] VBridgeInit()...TX = [16384] bytes -- Rx = [16384] bytes Tx buffer [0xA1B84860] to [0xA1B88860]. Rx buffer [0xA1B88880] to [0xA1B8C880]. VBridge:: NK add MAC: [0-60-65-2-DA-FB] Connecting to Desktop KITL: Connected host IP: 1 Port: 1086 .. this is the output of the serial debug A: Neo, have you by any chance tried looking into your firewall to see if it might be blocking traffic on any particular ports? Wireshark/netmon might be able to help you here if that's the issue. davbo-msft (Moderator)[2010-3-30 12:48]: Q: I lost spell check, how can i get it back A: Hello - can you give additional details about your question? Is this related to a Windows CE Embedded application? masatos_MSFT (Expert)[2010-3-30 12:51]: Q: When attempting to run the CETK cellcore tests the documentation states the pre-requisites include "stinger.ini", "ltk.ini" but windows CE doesn't provide these or document what they fully need to contain. Implicitly you also need "datatrans.xml" which isn't supplied. If you get around this error and steal these from Windows Mobile instead, when you try and run the CETK tests you get a data abort in radiometricsdll.dll. How should we invoke the cellcore parts of CETK? A: Hi Pev, what version of Windows CE and CETK are you using? I do not have the expertise to answer this question, but can find somebody who can. Travis Hobrla [MS] (Expert)[2010-3-30 12:52]: Q: I don't see a kitlcore.dll in my OS. is my debug image fails to load because of that? A: kitl.dll should be all that's needed, kitlcore.lib is linked into that. Travis Hobrla [MS] (Expert)[2010-3-30 12:55]: Q: I've got a platform (not developed by myself) where I2C bus support has to be provided through the OAL as the kernel needs to talk to devices such as the power management IC and gas gauge so a 'proper' I2C driver hanging off device manager isn't possible. This happens to be a polled driver, so obviously it hits the system hard when either under lots of traffic or an error condition occurs and the driver constantly polls. I originally thought that there was no straightforward way to make such code interrupt driven in the kernel (as it's a cludge) but I realised that that's exactly what ETHDBG drivers do. Is there any reason why I shouldn't have a go at implementing a similar mechanism for our kernel resident I2C driver? If not, are there any obvious pitfalls - I've not seen any other BSP's do this in the past... A: You can make a 'proper' driver that calls down into the OAL to do the actual I2C transactions. Alternatively you can build an interrupt-based version in the OAL where you handle everything in the ISR. There is nothing wrong with that so long as the rest of your drivers and app threads can handle longer times with interrupts off while you are servicing I2C interrupts. Sing Wee [MS] (Expert)[2010-3-30 12:55]: Q: I am having trouble with my mouse, I have the microsoft wireless mobile mouse 3000, when I push the scroll button I am suppose to have autoscroll instead it shows other web pages,Can you help me out tell me what to do!!! A: Sorry, this current chat is about Windows Embedded Compact. Hope you're able to find an answer to your question elsewhere. davbo-msft (Moderator)[2010-3-30 12:56]: Q: Is the Silverlight Animation "Spline" a BezierSpline? A: Spline - http://msdn.microsoft.com/en-us/library/ee501495.aspx<BR< a>>   masatos_MSFT (Expert)[2010-3-30 12:57]: Thanks for the info Pev. I will follow up with the CETK experts here and get back to you. davbo-msft (Moderator)[2010-3-30 12:59]: Q: Spline- bad link A: http://msdn.microsoft.com/en-us/library/ee501495.aspx davbo-msft (Moderator)[2010-3-30 13:0]: Q: Sorry, got to tirm the ">" A: No Worries http://msdn.microsoft.com/en-us/library/ee501495.aspx davbo-msft (Moderator)[2010-3-30 13:0]: Hello everyone, we are just about out of time. Thank you for joining us for our Windows Embedded CE 6.0 chat today! <http://www.Microsoft.com/Embedded>; A special thank you to the product group members for coming out. The transcript of today’s chat will be posted online as soon as possible, to <http://msdn.microsoft.com/en-us/chats>;. We’ll see you again for another chat next month. Please check <http://msdn.microsoft.com/en-us/chats>; for the list of upcoming chats. If you still have unanswered questions, let me suggest that you post them on one of our newsgroups on <http://msdn.microsoft.com/en-us/windowsembedded/ce/default.aspx> -Windows Embedded CE 6.0 R3 Now Available! <http://msdn.microsoft.com/windowsembedded/ce/dd630616.aspx>; davbo-msft (Moderator)[2010-3-30 13:1]: Q: hi everybody. I would like to know if there is something know about a bug in RTC API (VOIP), especially when using SIP. According the to the analysis with application verifyier there is a heap link in rtcdllmedia.dll. All of the unreleased chunks seem to have a size of 6560 bytes. A: I will follow up with the Networking Team for a response. davbo-msft (Moderator)[2010-3-30 13:1]: Q: Hi, we've problems with debugging of applications (= breakpoints in Platform Builder will be ignored) over KITL on Windows CE 5.0, if the PDB files are large (over 60MB). Are there any limitations to size of the PDB files? A: I will follow up with the tools team for a response and post with the transcript. Sing Wee [MS] (Expert)[2010-3-30 13:1]: Q: I am unable to use the target control in my development environment. any ideas? A: Make sure you have SYSGEN_SHELL=1 set in your build environment. davbo-msft (Moderator)[2010-3-30 13:3]: Q: what are the main differences between Object Store and RAM disk ? They are both in RAM...are there performance differences ? access differences ? A: I will follow up with the Core Team and get a response posted with the transcript to MSDN  The Questions   [2010-3-30 12:57]: Thanks for the info Pev. I will follow up with the CETK experts here and get back to you. [2010-3-30 12:59]:   [2010-3-30 13:0]:   [2010-3-30 13:0]: Hello everyone, we are just about out of time. Thank you for joining us for our Windows Embedded CE 6.0 chat today! <http://www.Microsoft.com/Embedded>; A special thank you to the product group members for coming out. The transcript of today’s chat will be posted online as soon as possible, to <http://msdn.microsoft.com/en-us/chats>;. We’ll see you again for another chat next month. Please check <http://msdn.microsoft.com/en-us/chats>; for the list of upcoming chats. If you still have unanswered questions, let me suggest that you post them on one of our newsgroups on <http://msdn.microsoft.com/en-us/windowsembedded/ce/default.aspx> -Windows Embedded CE 6.0 R3 Now Available! <http://msdn.microsoft.com/windowsembedded/ce/dd630616.aspx>; [2010-3-30 13:1]: [2010-3-30 13:1]: [2010-3-30 13:1]: [2010-3-30 13:3]: neo (Guest)[2010-3-30 11:37]: Hi all KellyG (Guest)[2010-3-30 11:37]: Hi KellyG (Guest)[2010-3-30 11:37]: I have a question unrelated to windows Ce embedded, can you please help me?? neo (Guest)[2010-3-30 11:38]: I need to implement hardware timers on my windows CE 6.0 device to trigger events at microsecond intervals! c neo (Guest)[2010-3-30 11:38]: yes. post it. May be i cud give a try KellyG (Guest)[2010-3-30 11:38]: My Product key listed on my tower is not the product key I need for microsoft office, but that is the only product key listed. neo (Guest)[2010-3-30 11:39]: I hope this is a chat for windows embedded. please post ur queries in office forums KellyG (Guest)[2010-3-30 11:39]: it is but i could not find a forum for office neo (Guest)[2010-3-30 11:40]: I think moderators will help u out. @ davbo-msft: can u help this guy? neo (Guest)[2010-3-30 11:41]: Q: I need to implement hardware timers on my windows CE 6.0 device to trigger events at microsecond intervals. Where should i start? davbo-msft (Moderator)[2010-3-30 11:50]: Our chat today covers the topic of Windows Embedded CE! 1. This chat will last for one hour. During this hour, our Experts will respond to as many questions as they can. Please understand that there may be some questions we cannot respond to due to lack of information or because the information is not yet public. 2. We encourage you to submit questions for our Experts. To do so, type your questions in the send box, select the “ask the Experts” box and click SEND. Questions sent directly to the Guest Chat room will not be answered by the Experts, but we encourage other community members to assist. 3. We ask that you stay on topic for the duration of the chat. This helps the Guests and Experts follow the conversation more easily. We invite you to ask off topic questions after this chat is over, but not during. 4. Please abide by the Chat Code of Conduct. Chat code of conduct: <http://msdn.microsoft.com/chats/chatroom.aspx?ctl=hlp#Conduct>; Pev (Guest)[2010-3-30 11:54]: Evening! davbo-msft (Moderator)[2010-3-30 11:54]: Hello everyone this is Dave Boyce - I worked in the Multimedia area for Windows CE. neo (Guest)[2010-3-30 11:55]: hello dave neo (Guest)[2010-3-30 11:55]: The chat code of conduct link is not working! Pev (Guest)[2010-3-30 11:56]: Best be polite just in case then ;-) neo (Guest)[2010-3-30 11:56]: davbo-msft (Moderator)[2010-3-30 11:57]: I'll check out the issue w/ the link paolopat (Guest)[2010-3-30 12:0]: Hello davbo-msft (Moderator)[2010-3-30 12:0]: We are pleased to welcome our Experts for today’s chat. I will have them introduce themselves now. Chat will begin in a couple of minutes. <http://www.Microsoft.com/Embedded>; paolopat (Guest)[2010-3-30 12:3]: Hello Experts ! neo (Guest)[2010-3-30 12:3]: Welcome all! paolopat (Guest)[2010-3-30 12:3]: Q: I want to partition my NAND Flash device. One partition to use for hive ragistry and the other for the apps and data. The only way to do it is programmatically or setting some registry values ? neo (Guest)[2010-3-30 12:3]: Q: I need to implement hardware timers on my windows CE 6.0 device to trigger events at microsecond intervals. Where should i start? neo (Guest)[2010-3-30 12:5]: Q: My CPU is Intel celeron M processor 1Ghz. Pev (Guest)[2010-3-30 12:5]: neo: if your silicon has multiple general purpose timers, pick one that's not in use for the system timer / profiler and set it up to trigger irqs for your purpose. You can't guarantee hard realtime type responses though... GarySwalling (Guest)[2010-3-30 12:5]: Q: Is Windows Phone 7 related to Windows CE? If so, can you tell me what version of Windows CE is the basis? Is it in fact the new version of Windows Mobile? Pev (Guest)[2010-3-30 12:6]: Q: Hi guys, what's the formal way to report bugs back to the core team / product team? The mechanism of calling the support phone number every time is really onerous and time-consuming. Is there another mechanism? paolopat (Guest)[2010-3-30 12:6]: Q: But the operation for creating the partitions ? neo (Guest)[2010-3-30 12:6]: Q: If i need to implement it using interrupt handlers, What are all the files that I should look at? GPM (Guest)[2010-3-30 12:6]: Q: I would like to get a handle to a Silverlight screen section, is that possiable? Jhony (Guest)[2010-3-30 12:7]: Q: I created a OS design with KITL and kernel debugger enabled. But I am unable to connect to the target for debugging. I am getting the following error when i try to connect with the device. PB Debugger Cannot initialize the Kernel Debugger. PB Debugger Debugger could not initialize connection. PB Debugger The Kernel Debugger is waiting to connect with target. PB Debugger The Kernel Debugger has been disconnected successfully. Charles (Guest)[2010-3-30 12:7]: What will be different in Windows Compact 7 from CE 6.0? neo (Guest)[2010-3-30 12:8]: Can I have the book's name please? kiefs_dev (Guest)[2010-3-30 12:8]: Q: hi everybody. I would like to know if there is something know about a bug in RTC API (VOIP), especially when using SIP. According the to the analysis with application verifyier there is a heap link in rtcdllmedia.dll. All of the unreleased chunks seem to have a size of 6560 bytes. paolopat (Guest)[2010-3-30 12:10]: Q: So...I have to modify file system code to create 2 partition at system startup ?!! I haven't understood.... neo (Guest)[2010-3-30 12:10]: Q: Do u mean ISR/IST implementation? How can i register an interrupt? What kind of interrupt should i register? neo (Guest)[2010-3-30 12:11]: Q: Can I have the book's name please? Charles (Guest)[2010-3-30 12:11]: Q: What will be different in Windows Compact 7 from CE 6.0? PaulT (Guest)[2010-3-30 12:11]: neo: I'd say that you really need the docs for YOUR BSP, not generic documents for BSPs in general. Each BSP may be architected differently. If you're using the CEPC BSP, then the documentation that comes with Platform Builder is a reasonable place to look. GPM (Guest)[2010-3-30 12:11]: Q: If one has an image on a Silverlight page, it seems to be cached. How would one refresh that cache after changing the underlying image? Elektrobit (Guest)[2010-3-30 12:12]: Q: Hi, we've problems with debugging of applications (= breakpoints in Platform Builder will be ignored) over KITL on Windows CE 5.0, if the PDB files are large (over 60MB). Are there any limitations to size of the PDB files? Jhony (Guest)[2010-3-30 12:15]: Q: I am using CE 6.0. There is no cesvchost process running in my system. alexquisi (Guest)[2010-3-30 12:15]: Q: Hi, I saw that the ATADISK is quite generic and des not have any optimizations. Do you have any advice to consider while tryin to improve the performance of it? Jhony (Guest)[2010-3-30 12:17]: Windows XP service pack 1 Jhony (Guest)[2010-3-30 12:17]: Q: sorry! Windows XP SP3 neo (Guest)[2010-3-30 12:19]: Q: The link for developing device drivers is not working. can u please check that? paolopat (Guest)[2010-3-30 12:20]: Q: I have a NAND Flash on my target device. On this flash I have the hive registry and an application.I have observed that when the NAND flash is fully, the system startup time is longer....is there a degradation of NAND use that influences the startup time ? Why ? Pev (Guest)[2010-3-30 12:20]: Q: When attempting to run the CETK cellcore tests the documentation states the pre-requisites include "stinger.ini", "ltk.ini" but windows CE doesn't provide these or document what they fully need to contain. Implicitly you also need "datatrans.xml" which isn't supplied. If you get around this error and steal these from Windows Mobile instead, when you try and run the CETK tests you get a data abort in radiometricsdll.dll. How should we invoke the cellcore parts of CETK? Pev (Guest)[2010-3-30 12:21]: Hi all, Pev (Guest)[2010-3-30 12:21]: oops Pev (Guest)[2010-3-30 12:21]: :-D Pev (Guest)[2010-3-30 12:24]: Typically for SoC devices you name your hardware specific libraries in the form "SOCDIRNAME_LIBNAME". In our platform "OMAP35XX_TPS659XX_TI_V1" if you do this we cause the catalog parser to die... For example if we have a library "Musbfn_OMAP35XX_TPS659XX_TI_V1.dll" entering this in the catalogs pbcxml file in a <module> section causes the XML parser to fail with : Pev (Guest)[2010-3-30 12:25]: Q: Error 3 The 'urn:Microsoft.PlatformBuilder/Catalog:Module' element is        invalid - The value '012345678901234567890123456789.dll' is invalid         according to its datatype         'urn:Microsoft.PlatformBuilder/Catalog:CatalogFileName' - The actual         length is greater than the MaxLength value. GPM (Guest)[2010-3-30 12:25]: Q: Writable bitmap, is there an example of the syntax? Pev (Guest)[2010-3-30 12:25]: Q: Typically for SoC devices you name your hardware specific libraries in the form "SOCDIRNAME_LIBNAME". In our platform "OMAP35XX_TPS659XX_TI_V1" if you do this we cause the catalog parser to die... For example if we have a library "Musbfn_OMAP35XX_TPS659XX_TI_V1.dll" entering this in the catalogs pbcxml file in a <module> section causes the XML parser to fail with : Error 3 The 'urn:Microsoft.PlatformBuilder/Catalog:Module' element is        invalid - The value '012345678901234567890123456789.dll' is invalid         according to its datatype         'urn:Microsoft.PlatformBuilder/Catalog:CatalogFileName' - The actual         length is greater than the MaxLength value. Pev (Guest)[2010-3-30 12:25]: sorry, messed up submission there! GPM (Guest)[2010-3-30 12:26]: Q: I would like to get a handle to a Silverlight screen section, is that possiable? GPM (Guest)[2010-3-30 12:28]: Q: IXRVisualHost::GetHWND() exactly what I needed Thanks, PaulT (Guest)[2010-3-30 12:29]: GPM: You don't have to keep submitting the questions. The chat experts have an application that they're using to follow the chat and all Ask the Experts questions are logged. Jhony (Guest)[2010-3-30 12:29]: Q: I am getting this error only when I select the KdStub as the debugger in Target device connectivity. neo (Guest)[2010-3-30 12:30]: Q: ok. thanks for the book's link Pev (Guest)[2010-3-30 12:31]: Hm, did those two I submitted get picked up by anyone? neo (Guest)[2010-3-30 12:33]: Q: If I select Active KTIL, My OS doesn't boots. It says "loading NK.EXE at 0x<xxxxx> location" after that nothing comes in the debug log. PaulT (Guest)[2010-3-30 12:34]: Pev: PaulT (Guest)[2010-3-30 12:35]: Pev: I'm sure they did. The guys who are actually on the chat may not be experts in that part of things. That's usually the explanation when you don't get an answer in 10 minutes or so. Pev (Guest)[2010-3-30 12:36]: Ah, fair enough Susie (Guest)[2010-3-30 12:36]: My Outlook Express incoming mail is corrput. No ONE has been able to fix the problem, Dell or Norton. I have dial up I'm in a rural area Jhony (Guest)[2010-3-30 12:37]: Q: I have tried that and I am getting the same error. Pev (Guest)[2010-3-30 12:37]: Susie : Use Thunderbird instead :-D PaulT (Guest)[2010-3-30 12:37]: Susie: Sorry, but this chat is not about Windows, but Embedded (like what runs on a phone). Your best chance is to find a local expert or talk to your ISP. paolopat (Guest)[2010-3-30 12:37]: Q: what are the main differences between Object Store and RAM disk ? They are both in RAM...are there performance differences ? access differences ? Susie (Guest)[2010-3-30 12:38]: My computer knowlege is very limited, what is Thunderbird? Pev (Guest)[2010-3-30 12:38]: A different email client :-D neo (Guest)[2010-3-30 12:39]: Q: KITL: *** Device Name CEPC56059 *** WARN: KITL will run in polling mode VBridge:: built on [Jul 10 2009] time [10:20:14] VBridgeInit()...TX = [16384] bytes -- Rx = [16384] bytes Tx buffer [0xA1B84860] to [0xA1B88860]. Rx buffer [0xA1B88880] to [0xA1B8C880]. VBridge:: NK add MAC: [0-60-65-2-DA-FB] Connecting to Desktop KITL: Connected host IP: 1 Port: 1086 .. this is the output of the serial debug Susie (Guest)[2010-3-30 12:39]: Do I need to uninstall Outlook Express youngboyzie (Guest)[2010-3-30 12:39]: I need to start battery calibration for my new battery for my dell inspiron 1525 laptop and should be able to reach the BIOS screen by hitting f2 but this isnt working... help? Pev (Guest)[2010-3-30 12:39]: Nah, you can run it instead - you'll still need help from your ISP to configure it I expect Jhony (Guest)[2010-3-30 12:39]: Q: Both is happening via Ethernet. PaulT (Guest)[2010-3-30 12:40]: youngboyzie: You're off-topic. This is not a general chat for Windows and certainly not for Dell. You'll have to ask Dell how to get to setup; it's their machine. bill (Guest)[2010-3-30 12:41]: I lost spell check, how can i get et back neo (Guest)[2010-3-30 12:42]: Q: I didn't do that. I have to try. Jhony (Guest)[2010-3-30 12:43]: Q: Ok. I will do it then. bill (Guest)[2010-3-30 12:43]: Q: I lost spell check, how can i get it back PaulT (Guest)[2010-3-30 12:44]: bill: This isn't a general Windows chat. There are some Web forums that you might try. GarySwalling (Guest)[2010-3-30 12:45]: Q: Thanks, I found the Phone 7 presentation at http://live.visitmix.com/MIX10/Sessions/CL13 GPM (Guest)[2010-3-30 12:45]: Q: Is the Silverlight Animation "Spline" a BezierSpline? neo (Guest)[2010-3-30 12:46]: Q: ok. I'll do it. thanks Pev (Guest)[2010-3-30 12:46]: Whowever was asking about KITL connection : I've had this loads in the past. I think I started debugging last time by using wireshark to see what was happening on the network then setting up the OAL_ETHER and OAL_FUNC and OAL_VERBOSE as well as OAL_KITL flags to see what was actually happening in the driver.... Pev (Guest)[2010-3-30 12:47]: I'd generally make sure that you're testing though a 10baseT hub (instead of anything faster) and forcing Active KITL in polled mode too... neo (Guest)[2010-3-30 12:48]: Q: I disabled the firewall in my PC. Pev (Guest)[2010-3-30 12:50]: Q: I've got a platform (not developed by myself) where I2C bus support has to be provided through the OAL as the kernel needs to talk to devices such as the power management IC and gas gauge so a 'proper' I2C driver hanging off device manager isn't possible. This happens to be a polled driver, so obviously it hits the system hard when either under lots of traffic or an error condition occurs and the driver constantly polls. I originally thought that there was no straightforward way to make such code interrupt driven in the kernel (as it's a cludge) but I realised that that's exactly what ETHDBG drivers do. Is there any reason why I shouldn't have a go at implementing a similar mechanism for our kernel resident I2C driver? If not, are there any obvious pitfalls - I've not seen any other BSP's do this in the past... neo (Guest)[2010-3-30 12:51]: Q: I don't see a kitlcore.dll in my OS. is my debug image fails to load because of that? Pev (Guest)[2010-3-30 12:52]: Q: Hi masatos, I'm using Windows Embedded CE 6.0 with R3 and patched to feb 2010's QFE's (with it's associated CETK version) this is a machine with only CE 6.0 on (no conflicts with earlier CE or WM...) neo (Guest)[2010-3-30 12:54]: ok. Got it neo (Guest)[2010-3-30 12:54]: Q: ok. Got it Roundman (Guest)[2010-3-30 12:55]: Q: I am having trouble with my mouse, I have the microsoft wireless mobile mouse 3000, when I push the scroll button I am suppose to have autoscroll instead it shows other web pages,Can you help me out tell me what to do!!! Pev (Guest)[2010-3-30 12:55]: Hey neo, debugging kitl issues is really frustrating but dont lose heart :-) neo (Guest)[2010-3-30 12:55]: @ pev : u fixed the problem of KITL after that? neo (Guest)[2010-3-30 12:56]: I am getting the same error again and again. I even cleaned my environment and tried in a fresh PC. But didn't succeed yet Pev (Guest)[2010-3-30 12:56]: Well, eventually - my experiences probably won't help you as different platforms have different reasons for doing that neo (Guest)[2010-3-30 12:56]: I think so PaulT (Guest)[2010-3-30 12:58]: neo: Have you searched the old messages in microsoft.public.windowsce.platbuilder? It seems to me that there was a packet size situation where it was possible to have problems with KITL connections based on a setting on the PC. Google Groups, groups.google.com, Advanced Groups Search will allow you to search a single newsgroup or a set of newsgroups easily. GPM (Guest)[2010-3-30 12:58]: Q: Spline- bad link PaulT (Guest)[2010-3-30 12:58]: GPM: without the > at the end does it work? It seems to for me... neo (Guest)[2010-3-30 12:58]: But some times if i try to connect to the device again. The Image information is seen in the serial debug. what does that mean?Download BIN file information: ----------------------------------------------------- [0]: Base Address=0x220000 Length=0x18DAADC Received a broadcast message !CheckUDP: Not UDP (proto = 0x00000001) after this i am getting the old errors. PB debugger cannot initialize ... GPM (Guest)[2010-3-30 12:59]: Q: Sorry, got to tirm the ">" neo (Guest)[2010-3-30 12:59]: ok paul. I ll look into that. davbo-msft (Moderator)[2010-3-30 13:0]: Hello everyone, we are just about out of time. Thank you for joining us for our Windows Embedded CE 6.0 chat today! <http://www.Microsoft.com/Embedded>; A special thank you to the product group members for coming out. The transcript of today’s chat will be posted online as soon as possible, to <http://msdn.microsoft.com/en-us/chats>;. We’ll see you again for another chat next month. Please check <http://msdn.microsoft.com/en-us/chats>; for the list of upcoming chats. If you still have unanswered questions, let me suggest that you post them on one of our newsgroups on <http://msdn.microsoft.com/en-us/windowsembedded/ce/default.aspx> -Windows Embedded CE 6.0 R3 Now Available! <http://msdn.microsoft.com/windowsembedded/ce/dd630616.aspx>; neo (Guest)[2010-3-30 13:1]: Q: I am unable to use the target control in my development environment. any ideas? Pev (Guest)[2010-3-30 13:1]: Sure, if KITL isn't connected target control won't work as it runs over kitl... neo (Guest)[2010-3-30 13:1]: ok .thanks pev neo (Guest)[2010-3-30 13:2]: yes. sysgen_shell is set to 1 neo (Guest)[2010-3-30 13:2]: Q: yes. sysgen_shell is set to 1 Marcelovk (Guest)[2010-3-30 13:2]: Q: Is there any way to extract the default command lines of the tests in CETK? I want to have it running unconnected from the desktop.   Copyright © 2010 – Bruce Eitman All Rights Reserved

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  • Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

    - by Richard Lefebvre
    It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011

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  • Ubuntu 12.04 Bootloader failed to install

    - by Chris
    Sorry about the excessively long question, but I figured giving more information would be better. I recently bought a new desktop for myself, running Windows 7. It has two hard drives, and I wanted to install Ubuntu on a small partition on the second hard drive. I created 25GB "free space" in Windows and ran a LiveCD install. I wanted to select the install options myself but accidentally selected "Install alongside Windows 7," but it seemed to pick up the free space and installed itself there as I wanted it to. However, I was told that the bootloader installation had failed. I chose to "Cancel installation," leaving my computer unable to boot. I wiped my computer and reinstalled Windows. After that, I tried installing Ubuntu through Windows using WUBI, once using files from my LiveCD and once downloading everything again. Both times the install succeeded, but both times when I restarted and tried to load Ubuntu, it gave me an error - wubildr.mbr was corrupt or missing. I checked in Windows - it was indeed present on the C:\ drive. I went back to the LiveCD installation, this time going the custom options route. I assigned 16GB to an Ext4 journaling file system and 10GB to a swap file. I got the same bootloader error as before. Being prompted to select a different partition to install the bootloader to, I first tried the partition Ubuntu was installed on. A window came up saying that the install had succeeded, but a second window gave me the same error and choices as before. I went through every single option it gave me, including the Windows partition and the hard drives themselves (dev/sda, dev/sdb). Same result. I then chose to not install a bootloader. Windows still works fine, and I assume Ubuntu has installed but is unbootable. Knowing that my computer could potentially brick itself again - and, this time around, with a lot of data to lose and hassle to go through if I mess it up - I really don't want to do anything without some advice. So I'll ask this: a) Why did the bootloader fail to install? Can I fix the error and install Ubuntu fresh? b) Is there any way to get around the error, install the bootloader, and point it towards an existing installation of Ubuntu? c) Is there a quicker and easier solution I might have missed? EDIT: Thanks for the tip, AthloX. After testing the liveCD in Virtualbox with no installation problems, I looked around for some alternate bootloaders but had no success. I attempted another install, which installed the bootloader and Ubuntu just fine but bricked Windows 7. I wiped both hard disks clean, including some "System Reserved" partitions I hadn't noticed before, before re-installing Windows 7 on one hard drive and immediately afterwards installing Ubuntu on the other. Now the computer boots into Windows, but I can pop into the BIOS at startup to boot into Ubunbtu via it's bootloader, and I'm guessing it'll only take a bit of poking at the BIOS to swap the load order. Many thanks!

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  • Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

    - by Chris Warner
    It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011. 

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