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  • XNA Windows Resolution / Mouse Position Bug

    - by Ian Hern
    In XNA, when in windowed mode and resolution (set via PreferredBackBufferWidth/Height) is close to the resolution of the display, the view is distorted (zoomed in a bit)and the mouse coordinates are wrong. Here is what it looks like when I draw a bunch of lines to the screen. (Normal, Error on my ASUS Notebook G73Jh, Error on my EEE PC 1001P) In the top left of the screen the mouse position is correct, but the further you get away the more out of sync it becomes. Here are some images of the mouse in different positions and the game drawing a circle underneath where it thinks the mouse is. (Top Left, Bottom Right) If you shrink the resolution by a couple pixels then it goes back to working like normal, my first though at a fix was to limit the max resolution to a little smaller than the display resolution. I figured out the maximum resolution that works in a couple different modes, but there doesn't seem to be a pattern that would allow me to determine it based off the display resolution. Computer | Screen Resolution | Max Error-Free | Difference ASUS Notebook G73Jh | 1920x1080 | 1924x1059 | +4x-21 ASUS Notebook G73Jh | 1024x600 | 1018x568 | -6x-32 EEE PC 1001P | 1024x600 | 1020x574 | -4x-26 Because the differences don't form a pattern I can't hack in a solution, the one even has +4 which baffles me. Here is a project that demonstrates the problem, just set the resolution to the resolution of your display. Any ideas on how I might fix this issue? As an insteresting aside, I tried to use FRAPS to capture a video of the issue but fraps actually records without distortion or mouse offset.

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  • from MS Biology to BS Computer Science [on hold]

    - by Air Borne
    I'm Marco from Italy and I'd like to ask you a piece of advice about my career. I hold a Ms degree in Biology, I enjoyed a lot studying it and I got very good grades but I didn't know what to do with my degree in the real life. Few months ago, I began to read a book about Python programming (Introduction to Computer Science, Zelle J.) and I've great fun learning Python as a beginner, I wake up in the morning thinking about doing excersies and writing simple programs with python :) I'm also watching free lectures from MIT open courseware, and I'm feeling a certain degree of regrets for never asking myself what was computer science, since it seems to me it's a magic world. After weeks of doubts, I made a move :) I applied for a CS bachelor degree abroad, I got an interview and I'm going to start this great adventure next September. I feel incredibly excited at it, but a little bit scared too. Scared because sometimes I think I'm making a great mistake for my life restarting from a bachelor in a completely different area of study. Sometimes I hear people saying the IT market is bad, sometimes I hear other ones saying quite the opposite instead. Moreover, some colleagues of mine suggested me to try to get into Bioinformatics, instead of CS. My question is: I want to really discover if CS is for me, I mean the passion of my life. I know I'm just a beginner and I can't say nothing about it yet. What do you suggest me: CS or Bioinformatics? If I get a Bs in CS, could I get into bioinformatics without relevant experience, taking into account I have a Ms Biology degree? Any comment is appreciated, thanks in advance.

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  • Everybody's Heard About the Bird: OTN ArchBeat Top Tweets for June 2013

    - by Bob Rhubart
    Your clicks count! Here at the Top 10 most popular tweets for June 2013 from @OTN ARchBeat on Twitter. Oracle #SOA Suite 11g Developers Cookbook Published | Antony Reynolds Jun 28, 2013 at 12:25 PM Notes on Oracle #BPM PS6 Adaptive Case Management | Graeme Colman Jun 24, 2013 at 11:55 AM Calling #ADF BC Web Service from #BPM Process | @AndrejusB Jun 24, 2013 at 12:12 PM ZDNet's @JoeMcKendrick interviews #SOA guru and author Thomas Erl (@soaschool). Jun 25, 2013 at 08:33 AM Two Weeks and counting: OTN Architect Day: Cloud Computing - July 9 - Redwood Shores, CA. Registration is free. Jun 25, 2013 at 06:00 PM Changing #WebLogic Server Deployment Order using #MBeans | @ArtofBI Jun 24, 2013 at 12:07 PM Getting Started with #WebCenter Portal — Content Contribution Project — Part 2 | Husain Dalal #fusionmiddleware Jun 24, 2013 at 09:58 AM Your next boss may not be the CIO, or any other IT manager for that matter | ZDNet Jun 25, 2013 at 02:00 PM Single Sign-On with Security Assertion Markup Language between Oracle and SAP | Ronaldo Fernandes Jun 26, 2013 at 04:08 PM RT @oracletechnet: It's Not TV, It's OTN: Top 10 Videos on the OTN YouTube Channel Jun 27, 2013 at 09:06 AM Thought for the Day "At some point you have to decide whether you're going to be a politician or an engineer. You cannot be both. To be a politician is to champion perception over reality. To be an engineer is to make perception subservient to reality. They are opposites. You can't do both simultaneously. " — H. W. Kenton Source: softwarequotes.com

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  • Extending AutoVue Through the API

    - by GrahamOracle
    The AutoVue API (previously called the “VueBean” API) is a great way to extend AutoVue Client/Server Deployment – specifically the client component – beyond the out-of-the-box capabilities and into new use-cases. In addition to having a solid grasp of J2SE programming, make sure to leverage the following resources if you’re developing or interested in developing customizations/extensions to AutoVue Client/Server Deployment: Programmer’s Guide: Before all else, read through the AutoVue API Programmer’s Guide to get an understanding of the architecture of the API. The Programmer’s Guide is included with the installation of AutoVue, and is posted on the Oracle Technology Network (OTN) website for the recent versions of AutoVue: http://www.oracle.com/technetwork/documentation/autovue-091442.html Javadocs: The AutoVue API Javadocs document the many packages, classes, and methods available to you. The Javadocs are included in the product installation under the \docs\JavaDocs\VueBean folder (easiest starting point is through the file index.html). Integrations Forum: If you have development questions that aren’t answered through the documentation, feel free to register and post in the public AutoVue Integrations Forum. For more information refer to the following blog post from October 2010: https://blogs.oracle.com/enterprisevisualization/entry/exciting_news_autovue_integrat Code Samples: Although the Oracle Support team’s scope of Support for API/customization topics is to answer questions regarding information already provided in the documentation (i.e. not to design or develop custom solutions), there are cases where Support comes across interesting samples or code snippets that may benefit various customers. In those cases, our Support team posts the samples into the Oracle knowledge base, and tracks them through a single reference note. The link to the KM Note depends on how you currently access the My Oracle Support portal: Flash interface: https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&doctype=REFERENCE&id=1325990.1 (New) HTML interface: https://supporthtml.oracle.com/epmos/faces/ui/km/SearchDocDisplay.jspx?type=DOCUMENT&id=1325990.1 Happy coding!

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  • Can GoogleApps exist with Exchange 2003

    - by Adam M.
    I am looking at the next step in our Groupware solutions. Rather got with a conventional add a new MS Server/MS Exchange to allow for growth and expanding offices. Could an Office operate with both an existing Exchange server setup and migrate a portion of mailboxes to the GoogleApps platform? I want to see if the we could use the GoogleApps for managers and larger mailboxes, and leave a large amount of small mailboxes on the existing hardware that is configured for Exchange/outlook? Can the two co-exist in an longterm configuration, where they can 'play nice' together? Is there any options that would allow for for this and would this have limitations? Such as the Free/busy connectors (Calendaring)? Is there any pitfalls for this type of design? Thanks

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  • Can't see any YouTube videos

    - by André
    I have a problem with watching YouTube videos. It says: "An error occurred, please try again later". I've tried loading different videos and that's what it says to all the videos I try to watch. I've tried using another browser, clearing cache + cookies etc, but none of that really worked out. My operating system is Windows 7 Home Premium, I use Google Chrome as my browser. And the YouTube videos was able to be watched earlier. I suspect that it has something to do with the PC, since I've got YouTube working on my laptop earlier. Not sure if it still works on my laptop though. Hope I've given enough information for you to help me out with this problem. Feel free to ask if there's anything else you need to know. Anyone who can help me out?

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  • How to partition hard drive that has no os installed?

    - by Sarang Patil
    I have 500 GB hard drive. The laptop came with windows 7 pre installed in it. Now as I am installing Windows 8, I have deleted the C drive. So I have 460 GB free unused space where I can install Windows 8. But the Windows 8 installer does not give me any option to partition the 460 GB. The only option available are "Refresh" and "Load driver" or just selecting the 460 GB HDD and installing Windows 8 in it. So how can I partition this 460 GB before I install Windows 8 in it? Edit: Can you suggest me some tools that partition the hard drive and RUN independently (as I do not have any OS installed) from a USB ?

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  • ArchBeat Link-o-Rama for 2012-09-06

    - by Bob Rhubart
    Oracle Technology Network Architect Day - Boston, MA - 9/12/2012 Sure, you could ask a voodoo priestess for help in improving your solution architecture skills. But there's the whole snake thing, and the zombie thing, and other complications. So why not keep it simple and register for Oracle Technology Network Architect Day in Boston, MA. There's no magic, just a full day of technical sessions covering Cloud, SOA, Engineered Systems, and more. Registration is free, but seating is limited. You'll curse yourself if you miss this one. Register now. Adding a runtime LOV for a taskflow parameter in WebCenter | Yannick Ongena Oracle ACE Yannick Ongena illustrates how to customize the parameters tab for a taskflow in WebCenter. Tips on Migrating from AquaLogic .NET Accelerator to WebCenter WSRP Producer for .NET | Scott Nelson "It has been a very winding path and this blog entry is intended to share both the lessons learned and relevant approaches that led to those learnings," says Scott Nelson. "Like most journeys of discovery, it was not a direct path, and there are notes to let you know when it is practical to skip a section if you are in a hurry to get from here to there." Using FMAP and AnalyticsRes in a Oracle BI High Availability Implementation | Christian Screen "The fmap syntax has been used for a long time in Oracle BI / Siebel Analytics when referencing images inherent in the application as well as custom images," says Oracle ACE Christian Screen. "This syntax is used on Analysis requests an dashboards." More on Embedded Business Intelligence | David Haimes David Haimes give an example of Timeliness as "one of the three key attributes required for BI to be considered embedded BI." Thought for the Day "Architect: Someone who knows the difference between that which could be done and that which should be done. " — Larry McVoy Source: Quotes for Software Engineers

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  • Using local proxy to specify used NIC on Windows 7?

    - by Nico
    I'm running Windows 7 and have 2 NIC installed, both are connected to the Internet (nic#1 LTE, nic#2 DSL). Windows 7 will only allow me to specify a binding order and a metric on which interface to chose but i can't specify this on an application level. My Idea was to use a local proxy server and use the proxy server whenever i want to use nic#2. I tried wingate and free proxy, both applications will let me chose the interface i want to use but this setting seems to have no effect? This is how i configured the applications: http://imageshack.us/photo/my-images/69/freeproxysettings.jpg/ http://imageshack.us/photo/my-images/811/wingateproxysettings.jpg/ Is what i'm trying to do in anyway possible?

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  • Can't Miss Event: Oracle Coherence 12c Launch Webcast

    - by jeckels
    We're super-excited around here about the impending launch of Oracle Coherence 12c as part of the Cloud Application Foundation launch this month! We want you to join us for the Cloud Application Foundation launch event to learn more about Coherence's ability to deliver applications with a mission-critical cloud platform, enhance deployment options for high availability and simplify operations with integrated products and management. Scale your applications to meet mobile and cloud demands! Oracle Cloud Application Foundation Launch Including Oracle WebLogic Server, Oracle Coherence, Oracle Enterprise Manager and Oracle Development ToolsJuly 31st, 2013 10am Pacific Time >> Register now! (of course, it's free) This will be the first release of Coherence we're making available at the same time as an Oracle WebLogic Server release - and that's not a coincidence. One of the main focus areas of this launch is the operational simplicity that we want you to enjoy, and that includes a tight integration not only with WebLogic Server itself, but also with cloud management tools (Enterprise Manager) and developer technologies - like JDeveloper, Eclipse tools, ADF Mobile and more - to ensure you can be productive out of the box on day one. The word is, there are even some heavy-duty capabilities Coherence will be delivering around real-time data processing, elastic scalability, developer technology friendliness and even some deep integration with Oracle Database 12c, which is launching on July 10th. But, we're already giving away too much. We look forward to seeing you there!

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  • Integrated Graphics and Audio as Media Center?

    - by Will
    I'm considering setting up a PC as a Media Center. Mainly to watch movies (ideally HD quality) and listening to music, but also to perform tasks like e-mail, web browsing, ... I quite like the looks and the price of this barebone: http://www.asus.de/Barebone_PC/S_Series_7L/S2P8H61E However it comes with integrated graphics and audio and only has one free PCI-Express slot. Which would mean in the worst case, where both integrated graphics and audio turn out to be insufficient, I could only upgrade one. So is integrated graphics and audio sufficient for a media center solution? Cheers, Will

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  • Windows cannot access my external harddisk partition but all partition managers can

    - by Ashish
    Some weird problem happened to my Maxtor 500GB external harddisk, it all started when it once freezed during some operation. Now when I insert the drive in a USB slot, Windows asks me to format it, and if I try to open the drive from my computer it says, "not accessible".. I tried most of the major partition managers and partition recovery software. All of these can see and access my partition normally. It showing the free space and used space correctly. But Windows can't. Please help me out. Including a screenshot: On the left side, the partition manager can access and see my data in the corrupted partition, and on the right side Windows can't

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  • Bad sound quality of 3.5mm headphone with mic on laptop

    - by Isaac
    I have a set of headphones that have a built-in mic for hands-free calling. They just work great on my Sony Ericsson Cedar cellphone. The problem is that when I connect headphone to my Dell N5010 laptop to listen to music, the quality is horrible, with very weak or no vocals. They funny part is when I hold down the talk button on the mic (headphone mic), at which point it sounds great, but goes back to bad quality as soon as I release talk button. Also, when I take out the jack a little, at some point, the sound is great but I have to hold the jack there. I looked for any configuration on the sound card driver but find nothing. Besides using a glue to hold down the talk button of mic :), is there any other solution?

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  • windows server backup 2008 R2 - what is generating all the change data?

    - by bobjandal
    We have a small relatively idle windows server 2008 R2 installation that does basic filesharing and exchange for about 10 not very active users. When running a windows server backup, the incremental data daily is about 20GB. This is not coming from users shared files, nor from changes in their mailbox sizes. The total size of the installation is 249GB, which is mostly old files. Where is all this data coming from, and how can I reduce it ? Using online backup of the vhd file from the backup is taking a while because of this daily change. Is there some way I can at least see what files are changing and contributing to this data ? Options I can think of but am not sure about: 1) pagefile churning - altho the backup does not include the pagefile, perhaps the changed blocks left behind are included ? 2) logs or something ? but the installation size stays the same every day 3) should I zero free space using sdelete before backing up perhaps ?

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  • ArchBeat Link-o-Rama for October 17, 2013

    - by OTN ArchBeat
    Oracle Author Podcast: Danny Coward on "Java WebSocket Programming" In this Oracle Author Podcast Roger Brinkley talks with Java architect Danny Coward about his new book, Java WebSocket Programming, now available from Oracle Press. Webcast: Why Choose Oracle Linux for your Oracle Database 12c Deployments Sumanta Chatterjee, VP Database Engineering for Oracle discusses advantages of choosing Oracle Linux for Oracle Database, including key optimizations and features, and talks about tools to simplify and speed deployment of Oracle Database on Linux, including Oracle VM Templates, Oracle Validated Configurations, and pre-install RPM. Oracle BI Apps 11.1.1.7.1 – GoldenGate Integration - Part 1: Introduction | Michael Rainey Michael Rainey launches a series of posts that guide you through "the architecture and setup for using GoldenGate with OBIA 11.1.1.7.1." Should your team use a framework? | Sten Vesterli "Some developers have an aversion to frameworks, feeling that it will be faster to just write everything themselves," observes Oracle ACE Director Sten Vesterli. He explains why that's a very bad idea in this short post. Free Poster: Adaptive Case Management in Practice Thanks to Masons of SOA member Danilo Schmiedel for providing a hi-res copy of the Adaptive Case Management poster, now available for download from the OTN ArchBeat Blog. Oracle Internal Testing Overview: Understanding How Rigorous Oracle Testing Saves Time and Effort During Deployment Want to understand Oracle Engineering's internal product testing methodology? This white paper takes you behind the curtain. Thought for the Day "If I see an ending, I can work backward." — Arthur Miller, American playwright (October 17, 1915 – February 10, 2005) Source: brainyquote.com

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  • Which is the best image hosting site for hosting images for the website? [closed]

    - by rahul dagli
    Possible Duplicate: How to find web hosting that meets my requirements? I currently have a website and blog and using a limited web hosting plan. When I upload images on my hosting server it consumes a lot of bandwidth and space. So I was thinking of hosting images on some-other image hosting site and direct linking it to my site. I found out few sites like imageshack, photobucket, tinypic, imgur. However, I see all have certain restrictions. The features i am looking for are as follows: 1. At least 10gb space 2. At least 500gb bandwidth (bec I hav very high traffic) 3. Very high speed even during heavy load like 1000 visitors accessing every hour. 4. Ultra reliable servers (99.9% uptime) 5. Privacy control 6. Must not ever delete image if inactive 7. Create and manage albums 8. Company that will last long in business atleast for next 10 years. 9. Free of cost 10. Hotlinking/ Directlinking image.

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  • New Exam Prep Seminar for Program With PL/SQL!

    - by Harold Green
    We're happy to announce the availability of a brand new Exam Prep Seminar titled Certification Exam Prep Seminar: Program with PL/SQL. This new Exam Prep Seminar is available as a standalone product. For those of you preparing for the Oracle PL/SQL Developer Certified Associate certification, this seminar is a great value and and an excellent way to gain valuable insight from one of Oracle University's top Database instructors. This Exam Prep Seminar will accelerate your preparation, make your prep time more efficient and give you insight to the breadth and depth of the certification exam. This type of exam preparation has traditionally only been available at the Oracle OpenWorld conference, but is now available to anyone through this new format. Of course with online video, you can now start, stop, rewind, and review as needed! Also note that because this seminar is in the Oracle Training On Demand format, you can also watch it on your your iPad through Oracle University's new free iPad app. QUICK LINKS SEMINAR: Certification Exam Prep Seminar: Program with PL/SQL APPLICABLE EXAMS: 1Z0-147: Program With PL/SQL 1Z0-144:  Oracle Database 11g: Program with PL/SQL CERTIFICATION: Oracle PL/SQL Developer Certified Associate

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  • IPv4 private address assignment

    - by helloworld922
    I'm working on a private network which uses static IPv4 addresses as well as DHCP addressing for the physical LAN network. At a previous company I worked at they would assign static addresses in the 10.*.*.* space and all DHCP/LAN addresses were assigned in the 192.168.*.* space. Both of these address spaces are defined in the IPv4 private address space and there were never any internal conflicts. From personal experience at home, school, at work, and pretty much any other machine I've dealt with extensively (Windows and a few Linux distros), the DHCP server would always by default choose an address from the 192.168.*.* address space. Now my question is can I rely on this behavior? Do DHCP servers always by default assign from the 192.168.*.* pool (or any pool other than the 10.*.*.* pool), leaving the 10.*.*.* pool free for private static addressing? If not, under what conditions might a DHCP server choose an address in the 10.*.*.* address space?

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  • Character movement on a 2D tile map

    - by Chris Morris
    I'm working at making a HTML5 game. Top down, closest thing I can equate it to is the gameboy zeldas, but open world and no rooms. What I have so far is a procedurally generated map in a multi dimensional array. And a starting position on the map. Along with this I have an array of movable and non movable tile ID's. I also have a class for my player and have him being rendered out in the center of the starting tile. My problem however is getting the movement sorted out for the player. I want to be able to have the character free move around the map (pixel by pixel essentially) ontop of this 2D generated world. Ideally this would allow the user to move around the walk able area of the canvas. this is simple enough for me to do, but I am having problems now moving the world. If the user is 20% from the edge of the screen i want the world to start panning in the direction the player is heading. But I'm rather lacking in ideas of how to do this. I've looked around for some tutorials, but am coming up blank on ideas of how to generate the playable area (zoomed in) and to then move this generated area under the player when they reach near the end of the screen. My current idea was to generate a certain amount of tiles full size to fill the screen and place the player i the middle. Then when the user approaches the edge of the screen start generating the tiles offset by the distance moved and the direction. I can kind of see this working but I really have no idea if this is the best or easiest to code of methods for generating the world. sorry for the lack of code but I'm still just in the theory stages of working this all out.

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  • P2V using Acronis True Image Home 10 and Windows 7

    - by Anthony
    I have a full system image using Acronis True Image Home 10 and want to run it as a virtual machine on Windows 7 Professional. I have created a virtual machine but Windows Virtual PC doesn't allow access to a USB external hard disk when booting from the Acronis Recovery CD. I've copied the backup onto the host machine and I can access it via the network using the Acronis boot CD but I'm wondering if there is an easier way? Does any other free Virtual Machine software support USB devices during boot (i.e. I can restore a backup image from the USB hard disk directly)

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  • Simplest way to add stills to MP3 audio soundtrack

    - by Ambrose
    I have some audio and want to add visuals to it and upload to YouTube. Nothing fancy, just like slides, image_A from 00:00:00 to 00:00:05 then image_B from 00:00:50 to 00:00:30 and so on. I have recent Mac and Windows machines to do this on. I'd like to do it on free or demo software if I can. Please give a bit of a hint how to get started if you can. I took a look a iMovie, but ... where to start, if you haven't actually got video?

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  • Need disc image help pronto!

    - by data
    I recently got a job as a junior network administrator. Last week the senior admins did their yearly reinstall of server 2003, exchange, drivers etc on the main server. I've been asked to back up the disc so that next year they can just copy over the pre-made image. What tools can i use to achieve both the creation of the entire servers HDD image and loading it back on (id like to test it in the sandbox.) To impress them, a program that is free is preferable. And maybe a tool that can do it all from booting the program off of a USB drive.

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  • command prompt DIR with wildcard returns unexpected results

    - by Don Dickinson
    I am running 2003 server (latest service pack). When i type this on the command line: dir 2010* or dir 2010*.* i receive this as the result: 02/01/2011 02:34 PM 2,460 2011-02-01-14-34-23-807.mdn 02/02/2011 08:59 AM 3,757 2011-02-02-08-59-32-604.req 02/01/2011 09:16 AM 235 2011-02-01-09-16-35-104.dat 02/02/2011 05:06 PM 460 2011-02-02-17-06-05-166.log 02/01/2011 03:31 PM 66,570 2011-02-01-15-31-27-838.dat 02/01/2011 03:16 PM 145 2011-02-01-15-16-51-135.log 02/01/2011 08:52 PM 1,608,916 2011-02-01-20-52-57-416.req 7 File(s) 1,682,543 bytes 0 Dir(s) 42,891,452,416 bytes free can anyone tell me why? i was expecting to see a list of only files that begin with "2010". there are no such files in the directory, so i wasn't expecting to see anything. i must either misunderstand how DIR handles wildcards or i'm doing something stupid.

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  • HTML5 video capture and streaming?

    - by Shyatic
    I'm working on kind of an educational site, where there are teachers and students around the world (potentially). Since it's a non-profit site, and I don't have the need for it to be done tomorrow (kind of a side project of something bigger), I wanted to know the best way to figure out how to do this. I'm not a programmer by trade, I've been on the systems side of things for years, but I understand most technology and the question here is more how to gauge what to do so I can get the right resources in place. That said... here's what I am looking at. I figure the future is HTML5, and that's probably where I'd rather spend my efforts given that it will be cross platform and without the need for plugins. It will work on mobile as well. Question is, how well does HTML5 handle input media, say desktop capture and camera, or on mobile perhaps, where I'd want to use the user's phone camera, etc. Second question is dynamic streaming... I've read about MPEG DASH, then there are technologies like Smooth Streaming (which I think given the way Silverlight is going is going to be gone or useless), then also Apple and Flash, but if I'm doing HTML5 it doesn't benefit me. Any ideas here would be really helpful, and the more detail the better! :) That's about it... there are free chat services out there like using the MSN Web Chat controls (how good they are, I don't know, but worldwide most people have a Hotmail/MSN account) so I can use that for chat. I don't know its limitations of course, but that's something if people know or have suggestions, then I'm all ears. Thanks for the help, I greatly appreciate it!

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  • Do support sites like stackoverflow upset the paid-support open source model?

    - by ajax81
    In order to stay relevant in the marketplace, I'm researching new business models for my software company. The open source model with paid support seems like a good fit for our product, but I have concerns about whether or not a paid support model is viable in an era where top-notch help is readily available for free on sites like those in the StackExchange network. Case in point -- I moved my employees to Ubuntu last year because I didn't want to pay for Win 7 licenses and new hardware (plus, the mono platform was highly attractive). My staff had no Linux experience, but were able to achieve relative competency in about 120 days with the help of AskUbuntu, StackOverflow, and a few "For Dummies" books. We did employ an Ubuntu consultant for 7 days to provide training and support, but beyond that spent $0.00 on any kind of paid expertise. In regards to my due diligence, I ran a 3 month beta of the freemium-paid-support model with one of our smaller customers, and achieved mediocre results. I'd like to think its because our software is so stable and easy to use that the customer didn't need much paid support, but I suspect that they circumvented the terms of our SLA in the same manner that we did with the move to Ubuntu. Does anyone out there has any thoughts, advice, or experience relevant to the move I'm considering? What worked, what didn't, etc? Thanks in advance!

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