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  • What Would a CyberWar Do To Your Business?

    - by Brian Dayton
    In mid-February the Bipartisan Policy Center in the United States hosted Cyber ShockWave, a simulation of how the country might respond to a catastrophic cyber event. An attack takes place, they can't isolate where it came from or who did it, simulated press reports and market impacts...and the participants in the exercise have to brief the President and advise him/her on what to do. Last week, Former Department of Homeland Security Secretary Michael Chertoff who participated in the exercise summarized his findings in Federal Computer Weekly. The article, given FCW's readership and the topic is obviously focused on the public sector and US Federal policies. However, it touches on some broader issues that impact the private sector as well--which are applicable to any government and country/region-- such as: ·         How would the US (or any) government collaborate to identify and defeat such an attack? Chertoff calls this out as a current gap. How do the public and private sector collaborate today? How would the massive and disparate collection of agencies and companies act together in a crunch? ·         What would the impact on industries and global economies be? Chertoff, and a companion article in Government Computer News, only touch briefly on the subject--focusing on the impact on capital markets. "There's no question this has a disastrous impact on the economy," said Stephen Friedman, former director of the National Economic Council under President George W. Bush who played the role of treasury secretary. "You have financial markets shut down at this point, ordinary transactions are dramatically depleted, there's no question that this has a major impact on consumer confidence." That Got Me Thinking ·         How would it impact Oracle's customers? I know they have business continuity plans--is this one of their scenarios? What if it's not? How would it impact manufacturing lines, ATM networks, customer call centers... ·         How would it impact me and the companies I rely on? The supermarket down the street, my Internet Service Provider, the service station where I bought gas last night.   I sure don't have any answers, and neither do Chertoff or the participants in the exercise. "I have to tell you that ... we are operating in a bit of unchartered territory." said Jamie Gorelick, a former deputy attorney general who played the role of attorney general in the exercise.    But it is a good thing that governments and businesses are considering this scenario and doing what they can to prevent it from happening.

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  • What Would a CyberWar Do To Your Business?

    - by [email protected]
    In mid-February the Bipartisan Policy Center in the United States hosted Cyber ShockWave, a simulation of how the country might respond to a catastrophic cyber event. An attack takes place, they can't isolate where it came from or who did it, simulated press reports and market impacts...and the participants in the exercise have to brief the President and advise him/her on what to do. Last week, Former Department of Homeland Security Secretary Michael Chertoff who participated in the exercise summarized his findings in Federal Computer Weekly. The article, given FCW's readership and the topic is obviously focused on the public sector and US Federal policies. However, it touches on some broader issues that impact the private sector as well--which are applicable to any government and country/region-- such as: · How would the US (or any) government collaborate to identify and defeat such an attack? Chertoff calls this out as a current gap. How do the public and private sector collaborate today? How would the massive and disparate collection of agencies and companies act together in a crunch? · What would the impact on industries and global economies be? Chertoff, and a companion article in Government Computer News, only touch briefly on the subject--focusing on the impact on capital markets. "There's no question this has a disastrous impact on the economy," said Stephen Friedman, former director of the National Economic Council under President George W. Bush who played the role of treasury secretary. "You have financial markets shut down at this point, ordinary transactions are dramatically depleted, there's no question that this has a major impact on consumer confidence." That Got Me Thinking · How would it impact Oracle's customers? I know they have business continuity plans--is this one of their scenarios? What if it's not? How would it impact manufacturing lines, ATM networks, customer call centers... · How would it impact me and the companies I rely on? The supermarket down the street, my Internet Service Provider, the service station where I bought gas last night. I sure don't have any answers, and neither do Chertoff or the participants in the exercise. "I have to tell you that ... we are operating in a bit of unchartered territory." said Jamie Gorelick, a former deputy attorney general who played the role of attorney general in the exercise. But it is a good thing that governments and businesses are considering this scenario and doing what they can to prevent it from happening.

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  • Webcast: CRM Foundations - Notes, Attachments and Folder Technology

    - by LuciaC
    Webcast: CRM Foundations - Notes, Attachments and Folder Technology Date: November 21, 2013 at 11am ET, 10am CT, 8am PT, 4pm GMT, 9.30pm IST Don't miss this webcast if you want to know how to get the most out of using Notes and learn how to leverage best practices for Folder technology and Attachments.  This session will help users who are struggling with any of these topics understand how to use them better and more efficiently. TOPICS WILL INCLUDE: Set up and use of Notes Notes Security Attachments and their use throughout CRM Folder Technology Any new functionality related to these topics in release 12.2Set up and use of Notes. For more details and how to register see Doc ID 1592459.1 Remember that you can access a full listing of all future webcasts as well as replays from Doc ID 7409661.1.

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  • Opportunities for Partners with Oracle in the Public Sector - Live Webcast, January 18th

    - by Paulo Folgado
    LIVE WEBCAST - OPPORTUNITIES FOR PARTNERS WITH ORACLE IN THE PUBLIC SECTORTUESDAY, JANUARY 18th, 2011Learn about Oracle's industry strategy for the Public Sector and resources available to partners.  Each webcast will include information and answers to questions from Oracle's public sector leadership for that region.AGENDA·         Oracle's Public Sector Industry Strategy·         Oracle Partner Network (OPN) Overview·         Public Sector Knowledge Zone·         Specialization·         Oracle Validated Integration·         Solution Catalog·         How to engage with Oracle·         Questions and AnswersWEBCAST SCHEDULE AND LOGISTICSPlease attend the webcast for your region on Tuesday, January 18th: Region Time Web Conference Details*Please join both the Web and Audio conferences Audio Details Asia / Pacific 10:00 AM Signapore 1:00 PM Sydney 2:00 AM GMT  https://enablement20.webex.com/Session Number: 592 054 744Password: Oracle123 International Toll Free Dial-inConference Code: 2739403Security Pass code: 12345 EuropeMiddle EastAfrica  1:00 PM GMT/London https://enablement20.webex.com/Session Number: 596 548 609Password: Oracle123 International Toll Free Dial-inConference Code: 2739403Security Pass code: 12345 Americas  1:00 PM Eastern10:00 AM Pacific 6:00 PM GMT https://enablement20.webex.com/Session Number: 597 728 102Password: Oracle123 International Toll Free Dial-inConference Code: 2739403Security Pass code: 12345 VISIT THE PUBLIC SECTOR KNOWLEDGE ZONEClick Here to access the Knowledge Zone.  Copyright © 2011, Oracle and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement      

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  • SSH Public Key - No supported authentication methods available (server sent public key)

    - by F21
    I have a 12.10 server setup in a virtual machine with its network set to bridged (essentially will be seen as a computer connected to my switch). I installed opensshd via apt-get and was able to connect to the server using putty with my username and password. I then set about trying to get it to use public/private key authentication. I did the following: Generated the keys using PuttyGen. Moved the public key to /etc/ssh/myusername/authorized_keys (I am using encrypted home directories). Set up sshd_config like so: PubkeyAuthentication yes AuthorizedKeysFile /etc/ssh/%u/authorized_keys StrictModes no PasswordAuthentication no UsePAM yes When I connect using putty or WinSCP, I get an error saying No supported authentication methods available (server sent public key). If I run sshd in debug mode, I see: PAM: initializing for "username" PAM: setting PAM_RHOST to "192.168.1.7" PAM: setting PAM_TTY to "ssh" userauth-request for user username service ssh-connection method publickey [preauth] attempt 1 failures 0 [preauth] test whether pkalg/pkblob are acceptable [preauth[ Checking blacklist file /usr/share/ssh/blacklist.RSA-1023 Checking blacklist file /etc/ssh/blacklist.RSA-1023 temporarily_use_uid: 1000/1000 (e=0/0) trying public key file /etc/ssh/username/authorized_keys fd4 clearing O_NONBLOCK restore_uid: 0/0 Failed publickey for username from 192.168.1.7 port 14343 ssh2 Received disconnect from 192.168.1.7: 14: No supported authentication methods available [preauth] do_cleanup [preauth] monitor_read_log: child log fd closed do_cleanup PAM: cleanup Why is this happening and how can I fix this?

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  • Oracle Open World / Public Sector / Identity Platform

    - by user12604761
    For those attending Oracle Open World (Oct. 1st - 3rd, 2012 at the Moscone Center in San Francisco), the following details are recommended:  OOW Focus on Public Sector. Also, Oracle's foundational Identity and Access Management and Database Security products that support government security ICAM solutions are covered extensively during the event, the following will be available: The focus is on Oracle's Modern Identity Management Platform.   Integrated Identity Governance Mobile Access Management Complete Access Management Low Risk Upgrades The options for attendees include 18 sessions for Identity and Access Management, 9 Identity and Access Management demonstration topics at the Identity Management Demo Grounds, and 2 hands on labs, as well as 21 database security sessions. Oracle Public Sector Reception at OOW:  Join Oracle's Public Sector team on Monday, October 1 for a night of food and sports in a casual setting at Jillian’s, adjacent to Moscone Center on Fourth Street. In addition to meeting the Public Sector team, you can enjoy Monday Night Football on several big screen TVs in a fun sports atmosphere. When: Monday, October 1, 6:30 p.m.–9:30 p.m. Where: Jillian's, 101 Fourth Street, San Francisco 

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  • More Interactions. Better Interactions.

    - by andrea.mulder
    Only with Oracle CRM On Demand Release 17. Tune in TOMORROW for a live webcast with Anthony Lye, senior vice president of CRM, Tuesday, March 30st at 9:00am PDT / 4:00pm GMT to learn how you can increase sales effectiveness with Oracle CRM On Demand Release 17. Click here to register.

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  • Unable to Create New Incidents in Dynamics CRM with Java and Axis2

    - by Lutz
    So I've been working on trying to figure this out, oddly when I ran it one machine I got a generic Axis Fault with no description, but now on another machine I'm getting a different error message, but I'm still stuck. Basically I'm just trying to do what I thought would be a fairly trivial task of creating a new incident in Microsoft Dynamics CRM 4.0 via a web services call. I started by downloading the XML from http://hostname/MSCrmServices/2007/CrmService.asmx and generating code from it using Axis2. Anyway, here's my program, any help would be greatly appreciated, as I've been stuck on this for way longer than I thought I'd be and I'm really out of ideas here. public class TestCRM { private static String endpointURL = "http://theHost/MSCrmServices/2007/CrmService.asmx"; private static String userName = "myUserNameHere"; private static String password = "myPasswordHere"; private static String host = "theHostname"; private static int port = 80; private static String domain = "theDomain"; private static String orgName = "theOrganization"; public static void main(String[] args) { CrmServiceStub stub; try { stub = new CrmServiceStub(endpointURL); setOptions(stub._getServiceClient().getOptions()); RetrieveMultipleDocument rmd = RetrieveMultipleDocument.Factory.newInstance(); com.microsoft.schemas.crm._2007.webservices.RetrieveMultipleDocument.RetrieveMultiple rm = com.microsoft.schemas.crm._2007.webservices.RetrieveMultipleDocument.RetrieveMultiple.Factory.newInstance(); QueryExpression query = QueryExpression.Factory.newInstance(); query.setColumnSet(AllColumns.Factory.newInstance()); query.setEntityName(EntityName.INCIDENT.toString()); rm.setQuery(query); rmd.setRetrieveMultiple(rm); TargetCreateIncident tinc = TargetCreateIncident.Factory.newInstance(); Incident inc = tinc.addNewIncident(); inc.setDescription("This is a test of ticket creation through a web services call."); CreateDocument cd = CreateDocument.Factory.newInstance(); Create create = Create.Factory.newInstance(); create.setEntity(inc); cd.setCreate(create); Incident test = (Incident)cd.getCreate().getEntity(); CrmAuthenticationTokenDocument catd = CrmAuthenticationTokenDocument.Factory.newInstance(); CrmAuthenticationToken token = CrmAuthenticationToken.Factory.newInstance(); token.setAuthenticationType(0); token.setOrganizationName(orgName); catd.setCrmAuthenticationToken(token); //The two printlns below spit back XML that looks okay to me? System.out.println(cd); System.out.println(catd); /* stuff that doesn't work */ CreateResponseDocument crd = stub.create(cd, catd, null, null); //this line throws the error CreateResponse cr = crd.getCreateResponse(); System.out.println("create result: " + cr.getCreateResult()); /* End stuff that doesn't work */ System.out.println(); System.out.println(); System.out.println(); boolean fetchNext = true; while(fetchNext){ RetrieveMultipleResponseDocument rmrd = stub.retrieveMultiple(rmd, catd, null, null); //This retrieve using the CRMAuthenticationToken catd works just fine RetrieveMultipleResponse rmr = rmrd.getRetrieveMultipleResponse(); BusinessEntityCollection bec = rmr.getRetrieveMultipleResult(); String pagingCookie = bec.getPagingCookie(); fetchNext = bec.getMoreRecords(); ArrayOfBusinessEntity aobe = bec.getBusinessEntities(); BusinessEntity[] myEntitiesAtLast = aobe.getBusinessEntityArray(); for(int i=0; i<myEntitiesAtLast.length; i++){ //cast to whatever you asked for... Incident myEntity = (Incident) myEntitiesAtLast[i]; System.out.println("["+(i+1)+"]: " + myEntity); } } } catch (Exception e) { e.printStackTrace(); } } private static void setOptions(Options options){ HttpTransportProperties.Authenticator auth = new HttpTransportProperties.Authenticator(); List authSchemes = new ArrayList(); authSchemes.add(HttpTransportProperties.Authenticator.NTLM); auth.setAuthSchemes(authSchemes); auth.setUsername(userName); auth.setPassword(password); auth.setHost(host); auth.setPort(port); auth.setDomain(domain); auth.setPreemptiveAuthentication(false); options.setProperty(HTTPConstants.AUTHENTICATE, auth); options.setProperty(HTTPConstants.REUSE_HTTP_CLIENT, "true"); } } Also, here's the error message I receive: org.apache.axis2.AxisFault: com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character 'S' (code 83) in prolog; expected '<' at [row,col {unknown-source}]: [1,1] at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430) at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:123) at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:67) at org.apache.axis2.description.OutInAxisOperationClient.handleResponse(OutInAxisOperation.java:354) at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:417) at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229) at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165) at com.spanlink.crm.dynamics4.webservice.CrmServiceStub.create(CrmServiceStub.java:618) at com.spanlink.crm.dynamics4.runtime.TestCRM.main(TestCRM.java:82) Caused by: org.apache.axiom.om.OMException: com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character 'S' (code 83) in prolog; expected '<' at [row,col {unknown-source}]: [1,1] at org.apache.axiom.om.impl.builder.StAXOMBuilder.next(StAXOMBuilder.java:260) at org.apache.axiom.soap.impl.builder.StAXSOAPModelBuilder.getSOAPEnvelope(StAXSOAPModelBuilder.java:161) at org.apache.axiom.soap.impl.builder.StAXSOAPModelBuilder.<init>(StAXSOAPModelBuilder.java:110) at org.apache.axis2.builder.BuilderUtil.getSOAPBuilder(BuilderUtil.java:682) at org.apache.axis2.transport.TransportUtils.createDocumentElement(TransportUtils.java:215) at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:145) at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:108) ... 7 more Caused by: com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character 'S' (code 83) in prolog; expected '<' at [row,col {unknown-source}]: [1,1] at com.ctc.wstx.sr.StreamScanner.throwUnexpectedChar(StreamScanner.java:623) at com.ctc.wstx.sr.BasicStreamReader.nextFromProlog(BasicStreamReader.java:2047) at com.ctc.wstx.sr.BasicStreamReader.next(BasicStreamReader.java:1069) at javax.xml.stream.util.StreamReaderDelegate.next(StreamReaderDelegate.java:60) at org.apache.axiom.om.impl.builder.SafeXMLStreamReader.next(SafeXMLStreamReader.java:183) at org.apache.axiom.om.impl.builder.StAXOMBuilder.parserNext(StAXOMBuilder.java:597) at org.apache.axiom.om.impl.builder.StAXOMBuilder.next(StAXOMBuilder.java:172) ... 13 more

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  • Display and Use Advanced Find for Product Subscriptions by Account in Microsoft CRM 4.0

    - by Chris
    By default when viewing an account in edit mode you have access to Opportunities, Invoices, and Quotes which contain the products being shopped by the account and/or the sales department. I'm trying to determine where to store, display, and use the products that an account has a subscription too. I may not understand the implementation but it seems that there should be "Products" option directly off the root Account management window that will show the user all the products the account has purchased. We are trying to integrate this with our production tracking system where product sales can originate from other channels that will not flow through CRM first. This product subscription does not fit into the Opportunity, Quote, or Invoice model because they are confirmed recurring sales that were automatically purchased via tools like a Public Website, Portal, etc. By enabling this tracking in CRM we can use the advanced find feature to facilitate follow up sales and marketing efforts. Example: Find everyone who is subscribed to model A, so we can notify them of a new holiday campaign where they can get 10% off on all add-ons. It's my assumption that this is a common scenario, however I'd like to better understand how to approach this within the world of Microsoft CRM. Thank you in advance.

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  • Reasonable technological solutions to create CRM using .NET eventually Java

    - by user1825608
    My background(If it's too long, just skip it please ; ) ): I am Java programmer(because of demand): mostly teacher for other students, worked on few thesis for others, but during my journey I discovered that .NET and Microsoft's tools are on at least two levels higher than Java and its tools so I want to learn more about them. I programmed little bit on Windows Phone(NFC Tags, TCP Clients, guitar tuner using internal microphone, simple RSS), used WPF, integrated WPF with Windows Forms, Apple Bonjour(.NET), I have expierience with IP cameras and with unusal problems, I learn Android, but I don't like it at all. Problem: I was asked by my friend to create CRM for small new company. There will maximum 20 workers in the company working at computers in few cities in the country(Poland). They just want to store contracts with the clients and client's data. I am not sure what exacly they do but probably sell apartments so there will be at most few thousands of contracts to store in far future. Now I am totally new to CRM but I want to learn. I have few questions: Should the data be stored on a server in the company's building running 24/7 or cloud. If cloud which one? Should I use ASPX or WPF. I read one topic about it but as far as I know aspx sites can be viewed from every device with internet browser: tablets, phones(Android, WP, iOS) and computers at the same time- so the job is done once and for all(Am I right?), I don't know nothing about aspx. Can WPF be also used in manner that does not need to port it for other platforms?

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  • Programmatically reuse Dynamics CRM 4 icons

    - by gperera
    The team that wrote the dynamics crm sdk help rocks! I wanted to display the same crm icons on our time tracking application for consistency, so I opened up the sdk help file, searched for 'icon', ignored all the sitemap/isv config entries since I know I want to get these icons programatically, about half way down the search results I see 'organizationui', sure enough that contains the 16x16 (gridicon), 32x32 (outlookshortcuticon) and 66x48 (largeentityicon) icons!To get all the entities, execute a retrieve multiple request. RetrieveMultipleRequest request = new RetrieveMultipleRequest{    Query = new QueryExpression    {        EntityName = "organizationui",        ColumnSet = new ColumnSet(new[] { "objecttypecode", "formxml", "gridicon" }),    }}; var response = sdk.Execute(request) as RetrieveMultipleResponse;Now you have all the entities and icons, here's the tricky part, all the custom entities in crm store the icons inside gridicon, outlookshortcuticon and largeentityicon attributes, the built-in entity icons are stored inside the /_imgs/ folder with the format of /_imgs/ico_16_xxxx.gif (gridicon), with xxxx being the entity type code. The entity type code is not stored inside an attribute of organizationui, however you can get it by looking at the formxml attribute objecttypecode xml attribute. response.BusinessEntityCollection.BusinessEntities.ToList()    .Cast<organizationui>().ToList()    .ForEach(a =>    {        try        {            // easy way to check if it's a custom entity            if (!string.IsNullOrEmpty(a.gridicon))            {                byte[] gif = Convert.FromBase64String(a.gridicon);            }            else            {                // built-in entity                if (!string.IsNullOrEmpty(a.formxml))                {                    int start = a.formxml.IndexOf("objecttypecode=\"") + 16;                    int end = a.formxml.IndexOf("\"", start);                     // found the entity type code                    string code = a.formxml.Substring(start, end - start);                    string url = string.Format("/_imgs/ico_16_{0}.gif", code);Enjoy!

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  • dynamics CRM performance question

    - by tomo
    Hello Dynamics CRM gurus :) My boss asked me to do a research on available CMSes on market because cms we are using currently is rather a mess. For me as a .NET developer it would be great to choose and implement Dynamics CRM because of extensibility and perfect integration with .NET environment and well-known tools. All marketing blahbla sounds great but I'd like to know about common DISADVANTAGES, ISSUES concerning this system. The most important is how it is performing in a company with about 150 concurrent and very active users. I heard that is't really slow comparing to competitors system. Thanks in advance Best regards, Tomasz.

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  • Fusion CRM Data Integration and Migration from Conemis (D)

    - by Richard Lefebvre
    Conemis Data Integration Tools edited for Oracle Fusion CRM offers easy-to-use and pre-configured tools for data integration, data quality, and migration of data from Oracle CRM on Demand and third-party applications to Oracle Fusion CRM Conemis solution includes: Pressure Fueling of data for Fusion CRM Migration covered from legacy to Fusion CRM Data Quality in migration and integration Intuitive Data Housekeeping for IT and Sales Backups of Fusion CRM environments Conemis's solution benefits include Fusion CRM integrated out-of-the-box, connection to other applications, ready-made data mapping, instant availability without installation, fully configurable, shared use in integration expert groups, one GUI for several environments/pods, reduced costs & risks in migration projects, etc. Conemis AG, a German-based data integration company founded in 2009, offers Software and services solution and expertize for Oracle CRM products's data migration and integration. For more details, please contact Dr. Daniel Rolli ([email protected]) www.conemis.com.

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  • CRM: New Rollup Patches Released

    - by LuciaC
    See the table below for new rollup patches released for CRM family products. Product  Patch Number Reference Service Patch 17467506:R12.CS.B12.1.3:BUG FIXES FOR CS: OCTOBER'13 RUP PATCH n/a iStore Patch 16509570:R12.IBE.B- ORACLE ISTORE 12.1.3+ ROLLUP 1 Doc ID 1560963.1 Lease and Finance Management Patch 17485497:R12.OKL.B - OLFM : 1213 RUP3 DELTA 15 n/a For Trade Management and Price Protection the following Information Centers list the latest recommended patches and recently released patches: Critical, Recommended and Latest Patches for Oracle Trade Management (Doc ID 1569791.2) Critical, Recommended and Latest Patches for Oracle Price Protection (Doc ID 1305110.2)

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  • SQL Server Agent was not running on Server Dynamics CRM 2013

    - by No1_Melman
    I'm trying to install Dynamics CRM 2013 on a server. This server is on a VM. There are several other VMs, an ADDS & DNS, a MSSQL and a WebServer VM. Each server is a Windows Server 2012 R2. The SQL Server is 2012 Enterprise. Each VM is part of the main Domain, set by the ADDS & DNS. NSLookup confirms I can see the computer at the right IP address. Each separate VM has its own static IP, the DNS is set to the ADDS & DNS. I use the domain administrator to log into all the servers, and make the that domain administrator a local administrator. I've set up all the domain users for the CRM and gave them appropriate permissions, I have also added the accounts to the appropriate places, such that the CRM Deployment user is in the SQL security. The SQL Agent is running. SQL server configuration manager has SQL server network configuration TCP/IP enabled to allow remote connections. The SQL server has the domain user as a administrator, which is the same user being used to install the CRM. In the CRM setup i point to the [Servername]\[Instance] and I have also tried just the [Servername]. to make this easier I called the server MSSQL and left the instance name to the default. I even install the MSSQL instance as the domain administrator. CRM can find the ReportServer url. I have enable all the ports required, including: 135, 1433, 1434, 2382, 2383, 4022. 1434 UDP. I feel like I have absolutely done everything, I have google many times and tried all the different methods, and for the life of me I cant seem to get the CRM setup to find the SQL server agent. It passes everything else perfectly fine. I can even ping the MSSQL server. What is the problem, why does the CRM still keep giving the error: SQLSERVERAGENT (SQLSERVERAGENT) service is not running on the server MSSQL On the MSSQL server, the name of the sql server agent service is: SQL Server Agent (MSSQLSERVER)

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  • CRM Webcast: Territory Setup and Manage Matching Attributes

    - by LuciaC
    Subject:  Territory Setup and Manage Matching Attributes Date: July 9, 2013 at 1pm ET, 12pm CT, 11am MT, 10am PT, 6pm, BST (London, GMT+01:00), 10:30 pm IST (Mumbai, GMT+05:30)Territories are used in a number of different EBS CRM applications, including Sales, Field Service and Service Contracts.  If you want to know more about how territories work and how to set them up, join our experts in this webcast.  The webcast will a demonstrate a high level setup for one of the Sales products and examples of how other applications use the Territory Manager. Topics will include: Enabling Matching Attributes Custom Matching Attributes Examples for Account, Leads, Quote, Proposals, Opportunities in the Sales product. Running Concurrent Requests Details & Registration: Doc ID 1544622.1

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  • Would You Like It In Green?

    - by steve.diamond
    OK, so admittedly, this is already a TIRED and HACKNEYED term, but it applies here, so please endure the following. If you would like it in green, then yes, "We have an app for that!" In the soon-to-be-introduced next release of Oracle CRM On Demand, organizations gain unprecedented flexibility in their ability to optimize the look and feel of the Oracle CRM On Demand user interface. So if you want it in green, you can have it in green. And on this topic, I must say...our product development team seems to be taking unabashed pleasure in displaying this new color flexibility. Their demos are increasingly displaying a color palette that would make Martha Stewart hurl. And when I offer any feedback in my typically "direct" manner, they respond with, "Well Diamond, we can't show red or blue now, can we? It would just look like...everything else!" Yeah....but....but...I'm wearing a white shirt today, just like the white shirt I wore yesterday. And my wife has a fondness for "Shabby Chic," which is an interior design style deploying mostly white backdrops. Therefore, I guess I'm not the best one to critique. In all seriousness, although we'll be profiling far meatier features in the next release of Oracle CRM On Demand, this is important for organizations that want to match the look and feel of their CRM application to their corporate branding standards. Oh, and Happy St. Patrick's Day.

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  • Database Changes in CRM 4.0

    - by Iain
    Hi, I have been told, roumerred, but can't find any documented evidence that it will invalidates your support contract with Microsoft Dynamics CRM 4.0 if you modify the database by scripting data into the database manually using TSQL. Can anyone help with a link or confirmation that this is true. Thanks in Advance Iain

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  • How does a government development shop transition to developing open source solutions?

    - by Rob Oesch
    Our shop has identified several reasons why releasing our software solutions to the open source community would be a good idea. However, there are several reasons from a business stand point why converting our shop to open source would be questioned. I need help from anyone out there who has gone through this transition, or is in the process. Specifically a government entity. About our shop: - We develop and support web and client applications for the local law enforcement community. - We are NOT a private company, rather a public sector entity Some questions that tend to come about when we have this discussion are: We're a government agency, so isn't our code already public? How do we protect ourselves from being 'hacked' if someone looks into our code? (There are obvious answers to this question like making sure you don't hard code passwords, etc. However, the discussion needs to consider an audience of executives who are very security conscience.)

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  • Securing Web Service communication with SSL using CXF

    - by reef
    Hi all, I am trying to secure communications via SSL/TLS for one of our Web Service using CXF 2.2.5. I am wondering how to update client and server Spring configuration file to activate this feature. I found some information on CXF's website (CXF Wiki) for the client configuration, here is the given example: <http:conduit name="{http://apache.org/hello_world}HelloWorld.http-conduit"> <http:tlsClientParameters> <sec:keyManagers keyPassword="password"> <sec:keyStore type="JKS" password="password" file="src/test/java/org/apache/cxf/systest/http/resources/Morpit.jks"/> </sec:keyManagers> <sec:trustManagers> <sec:keyStore type="JKS" password="password" file="src/test/java/org/apache/cxf/systest/http/resources/Truststore.jks"/> </sec:trustManagers> <sec:cipherSuitesFilter> <!-- these filters ensure that a ciphersuite with export-suitable or null encryption is used, but exclude anonymous Diffie-Hellman key change as this is vulnerable to man-in-the-middle attacks --> <sec:include>.*_EXPORT_.*</sec:include> <sec:include>.*_EXPORT1024_.*</sec:include> <sec:include>.*_WITH_DES_.*</sec:include> <sec:include>.*_WITH_NULL_.*</sec:include> <sec:exclude>.*_DH_anon_.*</sec:exclude> </sec:cipherSuitesFilter> </http:tlsClientParameters> <http:authorization> <sec:UserName>Betty</sec:UserName> <sec:Password>password</sec:Password> </http:authorization> <http:client AutoRedirect="true" Connection="Keep-Alive"/> </http:conduit> Concerning this configuration, the Concerning the server side configuration I am unable to launch the server properly, here is the configuration I have: <http:destination name="{urn:ihe:iti:xds-b:2007}DocumentRepository_Port_Soap12.http-destination"> </http:destination> <httpj:engine-factory> <httpj:engine port="9043"> <httpj:tlsServerParameters> <sec:keyManagers keyPassword="changeit"> <sec:keyStore type="JKS" password="changeit" file="security/keystore.jks" /> </sec:keyManagers> <sec:trustManagers> <sec:keyStore type="JKS" password="changeit" file="security/cacerts.jks" /> </sec:trustManagers> <sec:cipherSuitesFilter> <!-- these filters ensure that a ciphersuite with export-suitable or null encryption is used, but exclude anonymous Diffie-Hellman key change as this is vulnerable to man-in-the-middle attacks --> <sec:include>.*_EXPORT_.*</sec:include> <sec:include>.*_EXPORT1024_.*</sec:include> <sec:include>.*_WITH_DES_.*</sec:include> <sec:include>.*_WITH_NULL_.*</sec:include> <sec:exclude>.*_DH_anon_.*</sec:exclude> </sec:cipherSuitesFilter> <sec:clientAuthentication want="true" required="true" /> </httpj:tlsServerParameters> </httpj:engine> </httpj:engine-factory> But when I run my application server (JOnas) with this configuration I have the following error message: Line 20 in XML document from ServletContext resource [/WEB-INF/beans.xml] is invalid; nested exception is org.xml.sax.SAXParseException: cvc-complex-type.2.4.c: The matching wildcard is strict, but no declaration can be found for element 'httpj:engine-factory'. Do you guys know how to solve this issue? Thanks in advance,

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  • Why won't my styles show in a Dynamics CRM 4 IFRAME?

    - by Dan Crowther
    I have created a web page (ASP.NET) that includes a stylesheet to mimic Dynamics CRM styles. This is to be used in a CRM IFRAME (within a form). The stylesheet is referenced as follows: <head id="Head1" runat="server"> <link href="Styles.css" rel="stylesheet" type="text/css" /> </head> When I load the page in Visual Studio, all is well. When I load it in CRM, none of the styles are shown and no images are displayed. If I browse directly to the image, I get a 404 error. However, the pages function correctly. I have set read permissions for "Everyone" on the server to see if that was causing a problem but it didn't help. I also tried putting a plain HTML page in the folder and that won't load either - again a 404. The page is installed in the ISV folder ..../isv/MyProject. Can anyone help? EDIT This is on a multi-tenancy system. On my test company (testcompany) if I browse to http://crm/testcompany/isv/MyProject/MyPage.aspx, the page is loaded (without styles and images). If I browse to http://crm/testcompany/isv/MyProject/TestImage.gif, the image is not shown. If I browse to http://crm/isv/MyProject/TestImage.gif, the image is shown. Does this suggest a problem with the server setup and the way CRM messes around with virtual directories?

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  • Oracle Extends Life Sciences Edition in New Release

    - by charles.knapp
    By Chris Kanaracus, IDG News Service Oracle (ORCL) announced the 17th version of its on-demand CRM (customer relationship management) application Wednesday and made a fresh push into pharmaceutical sales with a Life Sciences edition of the software. New features in CRM on Demand Release 17 include tools for managing sales pipelines and performing forecasts of future business; a redesigned user interface; and added language support. But one CRM industry observer flagged the Life Sciences product as a particular point of interest. Read the full article here.

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  • Complex knowledge management system with CRM..written internally

    - by JonH
    We've all heard of salesforce and sugarcrm and the likes of systems like this. Unfortunately at my workplace we have been asked to write a similiar system (rather then license or purchase). Basically the database is fairly large. Think of modules such as: Corporate groups, customers, programs, projects, sub projects, and issue management. In simple terms a corporate group has one to many customers. A program has one or more projects. A project has one or more sub projects. And an issue can be created on many sub projects. Of course the system is a bit more complex but instead of listing every single module I think its best to keep it simple. In any event, the system in its current state has only two resources to be working on it (basically we have to do it all: CSS, database, jquery, asp.net and C#). We've started off well by defining the UI master and footer pages that way we can reuse those across all of our pages. Now comes the hard part. The system will have about 4k end users with say 5-10% being concurrent users. We are wondering if it makes sense to cache our database data (For say 5-10 minutes) rather then continously hit our database. The reason being is some of these pages may have 5-10 search filters associated with the page. Imagine every time a selection is made from a search box how many database hits. Also some of these search fields cascade so selecting for instance an initial drop down may cascade several drop down boxes under them. Is it wrong to cache because I am not finding too many articles on whether it is a good idea or not. Remember the system is similiar to say a CRM system where we manage our various customers, projects, sub projects, issues, etc.

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  • K-12 and Cloud considerations

    - by user736511
    Much like every other Public Sector organization, school districts in the US and Canada are under tremendous pressure to deliver consistent and modern services while operating with reduced budgets, IT personnel shortages, and staff attrition.  Electronic/remote learning and the need for immediate access to resources such as grades, calendars, curricula etc. are straining IT environments that were already burdened with meeting privacy requirements imposed by both regulators and parents/students.  One area viewed as a solution to at least some of the challenges is the use of "Cloud" in education.  Although the concept of "Cloud" is nothing new in education with many providers supplying educational material over the web, school districts defer previously-in-house-hosted services to established commercial vendors to accommodate document sharing, app hosting, and even e-mail.  Doing so, however, does not reduce an important risk, that of privacy.  As always, Cloud implementations are viewed in a skeptical manner because of the perceived reduction in sensitive data management and protection thereof, although with a careful approach and the right tooling, the benefits realized by Clouds can expand to security and privacy.   Oracle's comprehensive approach to data privacy and identity management ensures that the necessary tools are available to support regulations, operational efficiencies and strong security regardless of where the sensitive data is stored - on premise or a Cloud.  Common management tools, role-based access controls, access policy management and engineered systems provided by Oracle can be the foundational pieces on which school districts can build their Cloud implementations without having to worry about security itself. Their biggest challenge, and it is a positive one, is how to best take advantage of Oracle's DB Security and IDM functionality to reduce operational costs while enabling modern applications and data delivery to those who needs access to it. For more information please refer to http://www.oracle.com/us/products/middleware/identity-management/overview/index.html and http://www.oracle.com/us/products/database/security/overview/index.html.

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