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  • Upgrading Oracle Siebel CRM Application Without Downtime

    - by Doug Reid
    Oracle’s Siebel Customer Relationship Management (CRM) software helps organizations differentiate their businesses to achieve top- and bottom-line growth. Siebel CRM delivers comprehensive solutions that are tailored to more than 20 different industries. As Siebel CRM implementations have evolved into mission critical, operational business processes that must operate 24/7, companies are finding it increasingly difficult to afford the downtime typically required to perform an in-place upgrade. Without these upgrades, businesses loose out on critical new features and functionality. With Oracle GoldenGate, customers don’t have to choose between upgrades and outages. Oracle GoldenGate allows Siebel CRM customers to perform upgrades with zero downtime. Now Siebel customers can always take advantages of the latest innovations in customer relationship management without having to worry about potential lost revenue due to downtime. Oracle GoldenGate provides three different deployment models for Siebel CRM zero downtime upgrades that are designed to meet differing customer requirements. These range from a basic unidirectional model, which is designed to work out-of-the-box, to the most sophisticated active-active model for phased migrations. If you have mission-critical Siebel CRM implementations I recommend that you watch the screencast below to learn how you can begin taking advantage of all the latest Siebel enhancements without having any downtime. This screencast is also available on Oracle Media Network and Oracle's YouTube channel. For even more details I recommend reading the whitepaper Upgrading Siebel CRM with Zero Downtime .

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  • Customize MS dynamic CRM entity in visua studio 2008

    - by Lalit
    Hi, I have installed the MS dynamic CRM on my windows server 2003. I want to add the javascript to the one of entity that has drop down control. let say Opportunity entity. But I don't know how to open the CRM in visual studio so that i can make changes. I have installed CRM explorer as well as Install the CRM Solution Framework(under folder\CRMSolutionFrameworkTemplate\Setup.cmd) Using command prompt to install: Setup.cmd {InstallDir} {ProjectName} {Project Long Name} {Organization Name} How to make the chanes, how to get the CRM in VS for edit. While opening the soution from "C:\Projects\MyCrmSolution\SourceCode\MyCrmSolution" It giving error as :"Mcrosoft.sourceanalysis.target not found error so it can not open the solution". please guide I am new in this stuff....

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  • Consumer Electronics Show (CES) Summit:Best Practices in Transforming Channels and Partnerships

    - by charles.knapp
    Expanding consumer demand is driving the entire high technology industry, accompanied by product lifecycles as short as a few months, continued pricing and promotion pressures, and increased globalization. Unifying global channel management, operations, and execution flow will increase efficiency and growth. IT can help, but one must think beyond generic ERP and CRM. Please join Oracle and IBM at the Bellagio Hotel in Las Vegas, Wednesday January 5, 1-7 pm. Learn from IBM, VTech, Plantronics, Cisco, Symantec and Oracle High Tech Product Strategy how to improve:Channel sales, marketing, and operations management - enhance NPI, sales, forecasts, training, promotion planning, execution and settlement Winning the deal - determining the right price for the right deal for the "perfect quote", capturing the order and order management Collaborative and rapid supply chain planning - improve agility, inventory turns, and profits Register now for this FREE event. We hope you'll join us for our Oracle High Technology CES Summit and networking reception with your peers.

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  • Oracle’s Visual CRM Solution

    Visual CRM adds the powerful visualization and document centric collaboration capabilities of Oracle’s AutoVue to Oracle’s best-in-class CRM solutions. By introducing a visual aspect to call center, field service, and ordering processes, Visual CRM helps teams provide faster responses to customer issues, optimize field service performance, and shorten ordering cycles while minimizing order errors.With Visual CRM, organizations can achieve improved customer service levels and field service operations which help drive margin, top line revenue, and customer retention.

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  • Exporting a non public Type through public API

    - by sachin
    I am trying to follow Trees tutorial at: http://cslibrary.stanford.edu/110/BinaryTrees.html Here is the code I have written so far: package trees.bst; import java.util.ArrayList; import java.util.List; import java.util.StringTokenizer; /** * * @author sachin */ public class BinarySearchTree { Node root = null; class Node { Node left = null; Node right = null; int data = 0; public Node(int data) { this.left = null; this.right = null; this.data = data; } } public void insert(int data) { root = insert(data, root); } public boolean lookup(int data) { return lookup(data, root); } public void buildTree(int numNodes) { for (int i = 0; i < numNodes; i++) { int num = (int) (Math.random() * 10); System.out.println("Inserting number:" + num); insert(num); } } public int size() { return size(root); } public int maxDepth() { return maxDepth(root); } public int minValue() { return minValue(root); } public int maxValue() { return maxValue(root); } public void printTree() { //inorder traversal System.out.println("inorder traversal:"); printTree(root); System.out.println("\n--------------"); } public void printPostorder() { //inorder traversal System.out.println("printPostorder traversal:"); printPostorder(root); System.out.println("\n--------------"); } public int buildTreeFromOutputString(String op) { root = null; int i = 0; StringTokenizer st = new StringTokenizer(op); while (st.hasMoreTokens()) { String stNum = st.nextToken(); int num = Integer.parseInt(stNum); System.out.println("buildTreeFromOutputString: Inserting number:" + num); insert(num); i++; } return i; } public boolean hasPathSum(int pathsum) { return hasPathSum(pathsum, root); } public void mirror() { mirror(root); } public void doubleTree() { doubleTree(root); } public boolean sameTree(BinarySearchTree bst) { //is this tree same as another given tree? return sameTree(this.root, bst.getRoot()); } public void printPaths() { if (root == null) { System.out.println("print path sum: tree is empty"); } List pathSoFar = new ArrayList(); printPaths(root, pathSoFar); } ///-------------------------------------------Public helper functions public Node getRoot() { return root; } //Exporting a non public Type through public API ///-------------------------------------------Helper Functions private boolean isLeaf(Node node) { if (node == null) { return false; } if (node.left == null && node.right == null) { return true; } return false; } ///----------------------------------------------------------- private boolean sameTree(Node n1, Node n2) { if ((n1 == null && n2 == null)) { return true; } else { if ((n1 == null || n2 == null)) { return false; } else { if ((n1.data == n2.data)) { return (sameTree(n1.left, n2.left) && sameTree(n1.right, n2.right)); } } } return false; } private void doubleTree(Node node) { //create a copy //bypass the copy to continue looping if (node == null) { return; } Node copyNode = new Node(node.data); Node temp = node.left; node.left = copyNode; copyNode.left = temp; doubleTree(copyNode.left); doubleTree(node.right); } private void mirror(Node node) { if (node == null) { return; } Node temp = node.left; node.left = node.right; node.right = temp; mirror(node.left); mirror(node.right); } private void printPaths(Node node, List pathSoFar) { if (node == null) { return; } pathSoFar.add(node.data); if (isLeaf(node)) { System.out.println("path in tree:" + pathSoFar); pathSoFar.remove(pathSoFar.lastIndexOf(node.data)); //only the current node, a node.data may be duplicated return; } else { printPaths(node.left, pathSoFar); printPaths(node.right, pathSoFar); } } private boolean hasPathSum(int pathsum, Node node) { if (node == null) { return false; } int val = pathsum - node.data; boolean ret = false; if (val == 0 && isLeaf(node)) { ret = true; } else if (val == 0 && !isLeaf(node)) { ret = false; } else if (val != 0 && isLeaf(node)) { ret = false; } else if (val != 0 && !isLeaf(node)) { //recurse further ret = hasPathSum(val, node.left) || hasPathSum(val, node.right); } return ret; } private void printPostorder(Node node) { //inorder traversal if (node == null) { return; } printPostorder(node.left); printPostorder(node.right); System.out.print(" " + node.data); } private void printTree(Node node) { //inorder traversal if (node == null) { return; } printTree(node.left); System.out.print(" " + node.data); printTree(node.right); } private int minValue(Node node) { if (node == null) { //error case: this is not supported return -1; } if (node.left == null) { return node.data; } else { return minValue(node.left); } } private int maxValue(Node node) { if (node == null) { //error case: this is not supported return -1; } if (node.right == null) { return node.data; } else { return maxValue(node.right); } } private int maxDepth(Node node) { if (node == null || (node.left == null && node.right == null)) { return 0; } int ldepth = 1 + maxDepth(node.left); int rdepth = 1 + maxDepth(node.right); if (ldepth > rdepth) { return ldepth; } else { return rdepth; } } private int size(Node node) { if (node == null) { return 0; } return 1 + size(node.left) + size(node.right); } private Node insert(int data, Node node) { if (node == null) { node = new Node(data); } else if (data <= node.data) { node.left = insert(data, node.left); } else { node.right = insert(data, node.right); } //control should never reach here; return node; } private boolean lookup(int data, Node node) { if (node == null) { return false; } if (node.data == data) { return true; } if (data < node.data) { return lookup(data, node.left); } else { return lookup(data, node.right); } } public static void main(String[] args) { BinarySearchTree bst = new BinarySearchTree(); int treesize = 5; bst.buildTree(treesize); //treesize = bst.buildTreeFromOutputString("4 4 4 6 7"); treesize = bst.buildTreeFromOutputString("3 4 6 3 6"); //treesize = bst.buildTreeFromOutputString("10"); for (int i = 0; i < treesize; i++) { System.out.println("Searching:" + i + " found:" + bst.lookup(i)); } System.out.println("tree size:" + bst.size()); System.out.println("maxDepth :" + bst.maxDepth()); System.out.println("minvalue :" + bst.minValue()); System.out.println("maxvalue :" + bst.maxValue()); bst.printTree(); bst.printPostorder(); int pathSum = 10; System.out.println("hasPathSum " + pathSum + ":" + bst.hasPathSum(pathSum)); pathSum = 6; System.out.println("hasPathSum " + pathSum + ":" + bst.hasPathSum(pathSum)); pathSum = 19; System.out.println("hasPathSum " + pathSum + ":" + bst.hasPathSum(pathSum)); bst.printPaths(); bst.printTree(); //bst.mirror(); System.out.println("Tree after mirror function:"); bst.printTree(); //bst.doubleTree(); System.out.println("Tree after double function:"); bst.printTree(); System.out.println("tree size:" + bst.size()); System.out.println("Same tree:" + bst.sameTree(bst)); BinarySearchTree bst2 = new BinarySearchTree(); bst2.buildTree(treesize); treesize = bst2.buildTreeFromOutputString("3 4 6 3 6"); bst2.printTree(); System.out.println("Same tree:" + bst.sameTree(bst2)); System.out.println("---"); } } Now the problem is that netbeans shows Warning: Exporting a non public Type through public API for function getRoot(). I write this function to get root of tree to be used in sameTree() function, to help comparison of "this" with given tree. Perhaps this is a OOP design issue... How should I restructure the above code that I do not get this warning and what is the concept I am missing here?

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  • Pricing: Meet or Beat?

    - by charles.knapp
    My home dishwasher started making some really interesting noises. It was time to shop. I heard radio advertisements from two retailers who promised to meet any competitor's price. Then, another retailer promised that their everyday prices beat their competitors. That got me to thinking about the power of pricing and promotions in the marketing mix (product, price, placement, promotions, and people). What is more powerful to say in a competitive market: your company will meet a similar offer, or your company will beat the others? Will you sell more if you meet or if you beat? I found that the retailer who promised to beat the others really had the best everyday pricing. I was close to making a purchase. Then, another retailer had an exclusive promotional sale for long-term customers. Their loyalty promotion beat the best everyday discounter. So, I got the quality and performance I wanted at a tremendous price. So, I have two challenges for marketers. First, where you really have to compete on price as a dominant factor, give people strong reasons to do business with you. If you try to meet other's prices, make the leap to actually beat and not merely meet competitor prices. Second, upgrade your firm's capabilities where needed. Oracle offers a complete range of great CRM capabilities for loyalty management, marketing promotions, and pricing management that will help you to grow your business.

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  • Webcast su Fusion CRM – il primo appuntamento è adesso on demand!

    - by Silvia Valgoi
    Se non hai potuto seguire il webcast su Fusion CRM (in italiano!) o se lo vuoi rivedere, ecco qui il link. Il webcast rappresenta il primo appuntamento dedicato ad approfondire le novità di Fusion CRM, il nuovo standard per gestire Vendite e Marketing e per scoprire in che modo una revisione dei processi commerciali possa garantire produttività del team di vendita ed una efficace integrazione con i processi di marketing. Il prossimo appuntamento è per il 3 luglio sempre alle 12:00. In quell’occasione ci si focalizzerà più su un modulo specifico di Fusion CRM: Oracle Fusion Territory Management che rappresenta la più completa soluzione per la gestiore dei territori e delle aree. Registrati qui. Non perdere l’ultimo appuntamento prima delle vacanze!

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  • Outlook Plug-In for custom CRM

    - by Optimal Solutions
    I would like to write a plug-in that will allow a custom written CRM to read and write to their local Outlook client. I know that this poses a security concern. But, my clients are asking that their CRM "be connected" to Outlook. They would like to be able to do the following: A) When a contact sends them an email (reply or free standing email), they'd like the details of this email to go INTO the CRM. Yep. They would like me to save the body, time and date it was sent, etc. B) They want to be able to send new emails (or replies to existing emails) from within the CRM itself. Basically, "a form that looks like Outlook's send/reply email form". C) Want the ability to search for contacts and the related emails with a search for tags/keywords facility. (i.e. if a product name or code appears in an email then they want the email returned in the search). D) Having performed a search of many contacts, they will want to prepare a mailer and shoot out some sort of email announcement to their qualified leads. This could be 50, 100, or more persons. So its got to be able to allow bulk mailing. E) Given a list of new prospects, that arent currently contacts in the CRM, they will want to do the same and if they get replies from this mailer to the prospects, the will want the replies to be saved in the DB and contacts be inserted into the DB. F) They would like to be able to utilize the calendar and task list facilities of Outlook from the CRM, as well. More or less, they want this pretty basic (as it is today) CRM that I created to integrate with Outlook and have it do so seamlessly as if it was an add-on to the CRM. A plug-in is what I am thinking... But, I dont know where to begin. My environment is Windows XP/Vista and is going to be ASP.NET and I am going to use the VB.NET language to accomplish this. What do I need? Are there resources out there that can describe how to build a plug-in to Outlook as I have been asked to? This is not Exchange, none of the clients use exchange (not so far). They all run Outlook. Mostly 2003. Most clients are XP right now but some are upgrading to Vista. For some reason I cant seem to wrap my head around this. I think the whole security issue is thwarting my ability to see past what is probably a simple thing. The client doesnt want to be prompted by any security messages asking them if they are sure they want to send 382 emails to their contacts. Not once and certainly not 382 times. Where do I begin? I've searched the internet for similar but mainly what I found are already-written products and I've got to write this from scratch.

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  • Linux Experts Riddle: Network output of 10MB/s on 10GB/s NIC

    - by user150324
    I have two CentOS 6 servers. I am trying to transfer files between them. Source server has 10GB/s NIC nd destination server has 1GB/s NIC. Regardless to the command used nor the protocol, the transfer speed is ~1 Mega byte per second. The goal is at least couple dozens MB per second. I have tried: rsync (also with various encryptions), scp, wget, aftp, nc. Here's some testing results with iperf: [root@serv ~]# iperf -c XXX.XXX.XXX.XXX -i 1 ------------------------------------------------------------ Client connecting to XXX.XXX.XXX.XXX, TCP port 5001 TCP window size: 64.0 KByte (default) ------------------------------------------------------------ [ 3] local XXX.XXX.XXX.XXX port 33180 connected with XXX.XXX.XXX.XXX port 5001 [ ID] Interval Transfer Bandwidth [ 3] 0.0- 1.0 sec 1.30 MBytes 10.9 Mbits/sec [ ID] Interval Transfer Bandwidth [ 3] 1.0- 2.0 sec 1.28 MBytes 10.7 Mbits/sec [ ID] Interval Transfer Bandwidth [ 3] 2.0- 3.0 sec 1.34 MBytes 11.3 Mbits/sec [ ID] Interval Transfer Bandwidth [ 3] 3.0- 4.0 sec 1.53 MBytes 12.8 Mbits/sec [ ID] Interval Transfer Bandwidth [ 3] 4.0- 5.0 sec 1.65 MBytes 13.8 Mbits/sec [ ID] Interval Transfer Bandwidth [ 3] 5.0- 6.0 sec 1.79 MBytes 15.0 Mbits/sec [ ID] Interval Transfer Bandwidth [ 3] 6.0- 7.0 sec 1.95 MBytes 16.3 Mbits/sec [ ID] Interval Transfer Bandwidth [ 3] 7.0- 8.0 sec 1.98 MBytes 16.6 Mbits/sec [ ID] Interval Transfer Bandwidth [ 3] 8.0- 9.0 sec 1.91 MBytes 16.0 Mbits/sec [ ID] Interval Transfer Bandwidth [ 3] 9.0-10.0 sec 2.05 MBytes 17.2 Mbits/sec [ ID] Interval Transfer Bandwidth [ 3] 0.0-10.0 sec 1.68 MBytes 14.0 Mbits/sec I guess HD is not the bottleneck here.

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  • Apache2, PHP 5.2.8 Working - CRM Install Wizard Doesn't See the PHP Version

    - by nicorellius
    The Apache2 server and PHP version seem to be in order, but when I launch the CRM installer at http://localhost/<CRM dir>/install.php The wizard says I need a minimum of PHP 5.1 and preferably PHP 5.2.x. The thing is, I am running PHP 5.2.8, and I know this from running php --version Plus, I spent a bunch of time learning how and (I thought, successfully) compiling PHP 5.2.8. It is quite likely I screwed up and don't have some libraries I need, but I'm not sure where to look first. Thanks in advance.

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  • Public folder emails not being delivered

    - by Rob
    Hello, We have just introduced an Exchange 2010 installation into our existing Exchange 2003 (all standard) environment. We make a lot of use of our Public Folders in 2003, so I am wanting to make a small PF tree in the 2010 system to test some applications against. I have created a few public folders in the 2010 public folder management tool, and mail enabled them, gotten email addresses, etc. However, mail will not be delivered, it queues on my existing 2003 Exchange server's 'Local Delivery' queue, and eventually times out and bounces. I guess the Exchange 'system' including the new 2010 server thinks that all public folder email must need to be delivered to the old 2003 server. Is it possible for me to have two public folder databases that each receive mail? If so, is there something I am missing to enable this? Thanks -R

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  • ADFS 2.0 and CRM 2011 IFD - Error 403 when being redirected

    - by JohnThePro
    I'm not sure what happened here, but let me give you the rundown. I have a CRM 2011 IFD that by all accounts was functioning. Out of nowhere, I find that when being redirected to ADFS 2.0 login page by CRM, instead of seeing the login page, I get the following error: 403 - Forbidden: Access is denied. You do not have permission to view this directory or page using the credentials that you supplied. I'm not sure what is going on here. The certs are good, as best as I can tell, the logins are good. More specifically, nothing has been modified. This all worked just fine, and now it doesn't. I'm really stumped.

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  • Big Success for the 2012 edition of the Oracle EMEA Cloud CRM Partner Community Forum!

    - by Richard Lefebvre
    The 2012 edition of the Oracle EMEA Cloud Partner Community Forum took place on march 28&29 in Madrid. 100 participants from all over Europe had a chance to interact with the Oracle Cloud CRM Product Management team about multiple subjects such as Oracle Cloud CRM and Social Network solutions strategy, RightNow acquisition, Fusion CRM Business opportunities for partners, etc. During his opening keynote, Anthony Lye (Oracle Senior Vice-President and head of Oracle CRM) presented the current Fusion CRM business status, disclosed the overall Oracle CRM product strategy and responded to many questions from the audience. Later on that day, 8 Oracle ISV's presented their Oracle Cloud CRM add-on's and highlighted the value that System Integrators can benefit from as part of a Cloud CRM project. After a very friendly networking diner in a Spanish restaurant, the second day was dedicated to Fusion CRM, with a deeper dive into its major components (Sales, Sales Planning, Marketing) including the Fusion Composers. Briefings on Oracle Consulting Services Fusion CRM dedicated offerings and Fusion CRM Partner Programs concluded the day and the event. All participants rated the event as "good" to "Excellent" and mentioned that it was meaningful for them to plan their Oracle Cloud CRM based business in the near future. We look forward to organise a similar event next year and to welcome even more partners! Richard Lefebvre

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  • What are the alternatives to public fields?

    - by James
    I am programming a game in java, and as the question title suggestions i am using public fields in my classes. (for the time being) From what i have seen public fields are bad and i have some understanding why. (but if someone could clarify why you should not use them, that would be appreciated) The thing is that also from what i have seen, (and it seems logical) is that using private fields, but using getters and setters to access them is also not good as it defeats the point of using private fields in the first place. So, my question is, what are the alternatives? or do i really have to use private fields with getters and setters? For reference here is one of my classes, and some of its methods. I will elaborate more if needs be. //The player's fields. public double health; public String name; public double goldCount; public double maxWeight; public double currentWeight; public double maxBackPckSlts; public double usedBackPckSlts; // The current back pack slots in use public double maxHealth; // Maximum amount of health public ArrayList<String> backPack = new ArrayList<String>(); //This method happens when ever the player dynamically takes damage(i.e. when it is not scripted for the player to take damage. //Parameters will be added to make it dynamic so the player can take any spread of damage. public void beDamaged(double damage) { this.health -= damage; if (this.health < 0) { this.health = 0; } } public void gainHealth(double gainedHp) { this.health += gainedHp; if (this.health > this.maxHealth) { this.health = this.maxHealth; } }

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  • How to make ssh connection between servers using public-key authentication

    - by Rafael
    I am setting up a continuos integration(CI) server and a test web server. I would like that CI server would access web server with public key authentication. In the web server I have created an user and generated the keys sudo useradd -d /var/www/user -m user sudo passwd user sudo su user ssh-keygen -t rsa Generating public/private rsa key pair. Enter file in which to save the key (/var/www/user/.ssh/id_rsa): Created directory '/var/www/user/.ssh'. Enter passphrase (empty for no passphrase): Enter same passphrase again: Your identification has been saved in /var/www/user/.ssh/id_rsa. Your public key has been saved in /var/www/user/.ssh/id_rsa.pub. However othe side, CI server copies the key to the host but still asks password ssh-copy-id -i ~/.ssh/id_rsa.pub user@webserver-address user@webserver-address's password: Now try logging into the machine, with "ssh 'user@webserver-address'", and check in: .ssh/authorized_keys to make sure we haven't added extra keys that you weren't expecting. I checked on the web server and the CI server public key has been copied to web server authorized_keys but when I connect, It asks password. ssh 'user@webserver-address' user@webserver-address's password: If I try use root user rather than my created user (both users are with copied public keys). It connects with the public key ssh 'root@webserver-address' Welcome to Ubuntu 11.04 (GNU/Linux 2.6.18-274.7.1.el5.028stab095.1 x86_64) * Documentation: https://help.ubuntu.com/ Last login: Wed Apr 11 10:21:13 2012 from ******* root@webserver-address:~#

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  • Transforming Government with ERP Solutions

    Liz La Rosa and Jerry Linden from Oracle's Public Sector Industry Strategy and Marketing team talk with Fred about the issues public sector managers face today and how governments can meet these challenges by using ERP systems to transform government operations.

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  • CRM on Demand Marketing (ODM) Training for Partners - Munich - Dec 14-16th, 2011

    - by Richard Lefebvre
    We are pleased to inform you that we will be conducting a CRM on Demand Marketing (ODM) training workshop for EMEA Partners on December 14th - 16th in Munich (Germany). This 2.5-day Instructor lead course will be focusing on preparing Oracle CRM on Demand Practitioners and Clients to implement and operationalize ODM. The course will be consisting of 2 main tracks: Marketing User Product Specialist The course will be limited to 50 participants (with a maximum of 3 attendees per Partner Company). For detailed information and registration link, please refer to the invitation which will be sent shortly to the EMEA CRM on Demand Partners community or contact [email protected]. To join the EMEA CRM on Demand Partners community, follow this link:www.oracle.com/partners/goto/crm-saas-emea

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  • Microsoft offre 30 jours d'essai gratuit à Dynamics CRM Online pour marquer son « retour en force » dans les CRM

    Dynamics CRM Online : le retour en force du CRM de Microsoft Microsoft propose une version d'essai gratuite de 30 jours Les TechDays 2011 ont été l'occasion pour Développez.com de retrouver Sophie Jacquet, Chef de produit Microsoft, pour faire le point sur Dynamics CRM. Microsoft Dynamics CRM s'offre en effet une nouvelle jeunesse avec la sortie de sa version 2011 et surtout une version SaaS, baptisée « Dynamics CRM Online », lancée avant la version sur site. Une chronologie qui confirme le virage stratégique Cloud Computing pris par Microsoft et affiché lors de ces TechDays. Destinée à améliorer la productivité des services commerciaux, la nouvelle versio...

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  • April Edition of the Oracle E-Business CRM Support Newsletter Available

    - by Oracle_EBS
    The April Edition of the Oracle E-Business Customer Relationship Management (CRM) Support Newsletter Document ID  1320611.1 is now available on My Oracle Support. Highlights of the April Edition include: Upgrading Customizations within EBS New Format for 12.1.3 Documentation E-Business Suite Recommended Upgrades Communities Update Directed and Useful content targeted by CRM Product Available EBS CRM Webcasts …and More! It is also worth noting that the My Oracle Support Communities, http://communities.oracle.com, are always available for quick answers to your questions.   Also, please always feel free to write us at [email protected] with any feedback on the CRM newsletter, communities or any other feedback you wish to share.

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  • Que pensez-vous de Microsoft Dynamics CRM Online ? Testez gratuitement pendant 30 jours la solution CRM de Microsoft et partagez votre opinion

    Que pensez-vous de Microsoft Dynamics CRM Online? Testez gratuitement pendant 30 jours la solution CRM Cloud de Microsoft et partagez votre opinion La CRM (Customer Relationship Management) se situe de nos jours comme un outil indispensable pour capter, traiter, analyser les informations relatives aux clients dans le but de les fidéliser. Parmi les solutions de CRM actuellement disponibles sur le marché, figure en bonne place Microsoft Dynamics CRM. [IMG]http://rdonfack.developpez.com/images/MicrosoftDynamicCRM.jpg[/IMG] Le service bénéficie des fonctionnalités de Cloud Computing, permettant un accès instantané à vos données, où que vous soyez, à partir d'u...

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  • Where does one enter the JavaScript code in CRM Dynamics?

    - by Konrad Viltersten
    I've started to play with CRM Dynamics yesterday so this question should be seen as a very basic one. I've been coding for many years but CRM D is news to me. Apparently, one is supposed to be able to enter JavaScript code to customize the behavior of the application. I've understood that there's an API for that and that touching DOM directly or playing with jQuery is a no-no. Question: Where is the JS-code supposed to be entered? I've gone through all the menus but as far I can see, there's no spot where I could plug-in my custom code. E.g.: Where do I get to define a validation for the last name of a contact currently being defined?

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