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• Methodologies for performance-testing a WAN link

  - by Chopper3

  We have a pair of new diversely-routed 1Gbps Ethernet links between locations about 200 miles apart. The 'client' is a new reasonably-powerful machine (HP DL380 G6, dual E56xx Xeons, 48GB DDR3, R1 pair of 300GB 10krpm SAS disks, W2K8R2-x64) and the 'server' is a decent enough machine too (HP BL460c G6, dual E55xx Xeons, 72GB, R1 pair of 146GB 10krpm SAS disks, dual-port Emulex 4Gbps FC HBA linked to dual Cisco MDS9509s then onto dedicated HP EVA 8400 with 128 x 450GB 15krpm FC disks, RHEL 5.3-x64). Using SFTP from the client we're only seeing about 40Kbps of throughput using large (2GB) files. We've performed server to 'other local server' tests and see around 500Mbps through the local switches (Cat 6509s), we're going to do the same on the client side but that's a day or so away. What other testing methods would you use to prove to the link providers that the problem is theirs?

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• I need to access another user's files.

  - by CDeanMartin

  My system is an HP netbook running Ubuntu 10 netbook edition from a USB drive. I created an admin account and user account, and left in place the 'ubuntu' account. My netbook came with Windows 7 factory loaded and I did some work in Windows before setting up Linux. I copied my work into the HP Tools FAT32 partition that also came Factory Loaded, and was only 20% full. Only the 'ubuntu' account shows the HP Tools partition. So I would like to either view the partition from the 'admin' or 'user' accounts, or copy files from the partition-to a folder accessible from admin or user. I have already tried right clicking the folder, selecting share, and installing the share package, but I got a string of errors and would prefer a short term, one time solution that does not involve installing the share package. All I need is a few plain text Windows files i was working on.

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• replace controller, add second controller, or use expander?

  - by longneck

  I have a Proliant DL380 G6 that I am re-purposing as a Hyper-V host for a new, off-site data center that will host our DR services. The server currently has a P410i controller with the 512MB BBWC module. The drives installed are SFF 6G 10K drives. I plan to add the HP 516914-B21 drive cage, which gives me 8 more SFF drives, bringing the total to 16. To get the additional 8 drives connected, I have one of three choices: Install a new controller that can support 16 drives. Install a second controller. Install a SAS expander, such as the HP 468406-B21 recommended by HP's spec sheet for my server. My question is: how do I know if I'm going hit a performance ceiling by putting 16 drives on the P410i or using the expander? And if I am, how do I select an appropriate controller? I'm not sure what specifications I should be looking at.

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• What do I need to know and how do I backup a recovery partition?

  - by PeanutsMonkey

  I am in the possession of a HP laptop specifically the HP Folio Ultrabook. I need to make an image of the harddrive so that in the event it needs to be restored I can do so with the base operating system which is Windows 7 Professional as well as the HP recovery partition. I also need to backup all data that is on the laptop. Where do I start? What software can I use? Please limit these to freely available software or Linux I need to be able to backup the image to a file server and an external harddrive Is there anything else I need to do or know? The laptop is being used by a user on a domain

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• print job doesn't go to print queue

  - by flatsguide

  I have two printers hooked up to my intel imac. I am having a printing error. It seems that whenever i try to print (a simple text doc) I am unable to get the print job to go to print queue with one of my printers. I have a HP c7280 and a HP c3100. I am able to get one working properly, but the other doesn't seem to allow it to go to the print queue. I have switched usb cables (with the printer that I know works) and both printers are recognized by the computer in the printer preferences pane. I've tried reseting the printer system in the printer setup utility.. reloaded the drivers from HP.. etc. If anyone has a suggestion or could point me to a little help i'd be VERY grateful Best Regards.. B

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• I can't get my Macbook Pro to print to an IP addressable printer

  - by Pieter

  Running Macbook Pro OS X 10.6.3 Accessing an HP OfficeJet 5610 plugged in the USB port of a US Robotics router. I tried several combinations of: Protocol: Internet Printing Protocol (IPP) Line Printer Daemon (LPD) HP JetDirect (socket) Address: http://192.168.1.10:1631/printers/HP5610 192.168.1.10:1631/printers/HP5610 http://192.168.1.10:1631 192.168.1.10:1631 192.168.1.10 ... Driver: HP OfficeJet 5600 Series Whenever I try to print, it fails while saying "connected to printer" or "Printer is busy...zill try again in X seconds" Both Windows 7 and Windows XP computers on the network can successfully access this printer, identifying it as "HP5610 on http://192.168.1.10:1631/" I tried clearing all tasks and printers (ctrl-click in the menu), and resetting it to (socket, http://192.168.1.10:1631/printers/HP5610, HP5600 series) but to no success.

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• My notebook goes offline automatically after some time

  - by air

  I have about 3 computers and 1 windows 2003 server in office and 1 network printer (HP LJ 2840). My network printer is installed on the server. I an sharing this printer on all clients with windows XP. All other computers are fine only 1 HP laptop. When I start that HP laptop the printer works fine but after some time, printer goes offline and I can't print until I restart the laptop. When that laptop goes to offline mode, I can work on that laptop, I can use shared network drives, I can ping server but it shows offline mode icon in Task bar status area. If i use \\servername I can see the server's shared items and if i go to printers I can't see any printer... I try my best to solve this issue, but I can't. Thanks

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• How to fix incorrect margins when printing from Windows 7?

  - by Rodrigo Guerreiro

  My printer is a HP Photosmart 2575. When I print from my Windows XP the margins are all ok, but when I print from my Windows 7 laptop the top margin is 2x larger for the same document, and as a result the bottom is cropped. I've already found one (http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-and/Deskjet-5150-printer-incorrect-margins-with-Vista-64-bit/td-p/103166) thread in HP forums from someone that seems to have the same problem than me, but no solution is provided. My Windows 7 is the Home Premium x64. Can anyone help me?

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• Removing 'bundled' software to make a slow laptop faster?

  - by spdegabrielle

  My brother-in-law has a cheap HP laptop used by his kids for schoolwork. It had got into a bit of a state and was running slowly with some dubious software. I removed a bunch of stuff that had been installed, that was obviously not required (three different driver scanners!), had been downloaded in error or looked like malware. I also disabled as many 'start on login' apps as I could and removed AVG replacing it with MSE. (AVG is uninstalled and replaced with MSE after failing to detect malware) What remains is a significant quantity of bundled HP and 'nero backup' software, including a HP restore utility (apparently something like the osx hidden partition restore), the trackpad driver. is there anything else I can do to breath a little more life into the old 'celeron' laptop? Should I bit the bullet and just put win8 on it? Will the trackpad still work?

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• How many hours of use before I need to clean a tape drive?

  - by codeape

  I do backups to a HP Ultrium 2 tape drive (HP StorageWorks Ultrium 448). The drive has a 'Clean' LED that supposedly will light up or blink when the drive needs to be cleaned. The drive has been in use since october 2005, and still the 'Clean' light has never been lit. The drive statistics are: Total hours in use: 1603 Total bytes written: 19.7 TB Total bytes read: 19.3 TB My question is: How many hours of use can I expect before I need to clean the drive? Edit: I have not encountered any errors using the drive. I do restore tests every two months, and every backup is verified. Edit 2: The user manual says: "HP StorageWorks Ultrium tape drives do not require regular cleaning. An Ultrium universal cleaning cartridge should only be used when the orange Clean LED is flashing." Update: It is now May 2010 (4.5 years of use), and the LED is still off, I have not cleaned, backups verify and regular restore tests are done.

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• Performance problem with an Intel Wireless 5100

  - by Piet

  I just installed 12.04 on a HP Elitebook 2530p. The performance with wireless connection to an Eminem 4551 is very bad. Wired connection just works great. If I connect to my router (Eminent 4551) wired I have a good performance accessing internet pages with Firefox. When I try to access the same internet pages wireless I get a real bad performance. piet@piet-HP-EliteBook-2530p:~$ lspci 00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 07) 00:02.0 VGA compatible controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07) 00:02.1 Display controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07) 00:03.0 Communication controller: Intel Corporation Mobile 4 Series Chipset MEI Controller (rev 07) 00:03.2 IDE interface: Intel Corporation Mobile 4 Series Chipset PT IDER Controller (rev 07) 00:03.3 Serial controller: Intel Corporation Mobile 4 Series Chipset AMT SOL Redirection (rev 07) 00:19.0 Ethernet controller: Intel Corporation 82567LM Gigabit Network Connection (rev 03) 00:1a.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03) 00:1a.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03) 00:1a.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03) 00:1a.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03) 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03) 00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03) 00:1c.1 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 (rev 03) 00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 (rev 03) 00:1d.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03) 00:1d.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03) 00:1d.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03) 00:1d.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03) 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93) 00:1f.0 ISA bridge: Intel Corporation ICH9M-E LPC Interface Controller (rev 03) 00:1f.2 SATA controller: Intel Corporation 82801IBM/IEM (ICH9M/ICH9M-E) 4 port SATA Controller [AHCI mode] (rev 03) 02:00.0 Network controller: Intel Corporation PRO/Wireless 5100 AGN [Shiloh] Network Connection 44:06.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev 05) 44:06.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 22) piet@piet-HP-EliteBook-2530p:~$

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• Booting Ubuntu Failure : error: attempt to read or write outside of disk 'hd0'

  - by never4getthis

  I have installed ubuntu 12.10 in a WD external harddrive (320GB). This is a complete installation, not live USB. When I plug it in my HP desktop I go to the BIOS settings and boot off the harddrive, everything work perfectly -as it should. Now this works on everysingle computer and laptop in my house (all HP) -except for ONE. My HP ProBook 4530s. When I select to boot of the USB I get the Message: error: attempt to read or write outside of disk 'hd0' Now, I have removed the hdd from my laptop and the external drive is the ONLY drive plugged in. Bellow is a picture of the screen. After the message I navigate to ls / (as shown below): After here I try to acces other folders under ls /, for example, I try to go to ls /boot to get to the grub folder. Then I get the same message as before: as shown by the image below: The only folders I can access without getting the message again are /home, /run and /usr. So how do I: Boot Ubuntu from GRUB2 (this screen) manually Set to automatically boot Ubuntu If possible an explanation for this problem Thanks!

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• Java HttpURLConnection class Program

  - by pandu

  I am learning java. Here is the sample code of HttpURLConnection class usage in some text book import java.net.*; import java.io.*; import java.util.*; class HttpURLDemo { public static void main(String args[]) throws Exception { URL hp = new URL("http://www.google.com"); HttpURLConnection hpCon = (HttpURLConnection) hp.openConnection(); // Display request method. System.out.println("Request method is " + hpCon.getRequestMethod()); // Display response code. System.out.println("Response code is " + hpCon.getResponseCode()); // Display response message. System.out.println("Response Message is " + hpCon.getResponseMessage()); // Get a list of the header fields and a set // of the header keys. Map<String, List<String>> hdrMap = hpCon.getHeaderFields(); Set<String> hdrField = hdrMap.keySet(); System.out.println("\nHere is the header:"); // Display all header keys and values. for(String k : hdrField) { System.out.println("Key: " + k + " Value: " + hdrMap.get(k)); } } } Question is Why hpCon Object is declared in the following way? HttpURLConnection hpCon = (HttpURLConnection) hp.openConnection(); instead of declaring like this HttpURLConnection hpCon = new HttpURLConnection(); Author provided the following explanation. I cant understand Java provides a subclass of URLConnection that provides support for HTTP connections. This class is called HttpURLConnection. You obtain an HttpURLConnection in the same way just shown, by calling openConnection( ) on a URL object, but you must cast the result to HttpURLConnection. (Of course, you must make sure that you are actually opening an HTTP connection.) Once you have obtained a reference to an HttpURLConnection object, you can use any of the methods inherited from URLConnection

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• Turn-based tile game dynamic item/skill/command script files

  - by user1542

  I want to create a mechanism that could read text script, for example some kind of custom script such as ".skill" or ".item", which maybe contain some sort of simple script like .item Item.Name = "Strength Gauntlet"; Character.STR += 20; .. .skill Skill.Name = "Poison Attack"; Skill.Description = "Steal HP and inflict poison"; Player.HP += 200; Enemy.HP -= 200; Enemy.Status += Status.POISON; It may be different from this, but just want to give some idea of what I desire. However, I do not know how to dynamically parse these things and translate it into working script. For example, in battle scenerio, I should make my game read one of this ".skill" file and apply it to the current enemy, or the current player. How would I do this? Should I go for String parsing? It is like a script engine, but I prefer C# than creating new language, so how would I parse custom files into appropiate status commands? Another problem is, I have also created a command engine which would read String input and parse it into action such as "MOVE (1,2)" would move character to tile (1,2). Each command belong to separate class, and provide generic parsing method that should be implemented by hand. This is for the reason of custom number/type of arguments per each command. However, I think this is not well designed, because I desire it to automatically parse the parameters according to specify list of types. For example, MOVE command in "MOVE 1 2" would automatically parse the parameters into int, int and put it into X and Y. Now, this form can change, and we should be able to manually specify all type of formats. Any suggestion to this problem? Should I change from string parsing to some hardcode methods/classes?

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• How do I get a Laserjet M1212nf MFP working?

  - by Leandro

  I am trying to install a multifunctional printer Laserjet M1212nf MFP on Ubuntu 12.04. I downloaded and install the hplip indicated by the official web site. At the end of the installation I chose reboot the whole system and next I call hp-setup in the terminal (as normal user and then as root). After select in the dialog box my printer I got the following error: Searching... (bus=usb, search=(None), desc=0)<br> /Traceback (most recent call last):<br> File "/usr/share/hplip/ui4/setupdialog.py", line 1255, in NextButton_clicked<br> self.showAddPrinterPage()<br> File "/usr/share/hplip/ui4/setupdialog.py", line 690, in showAddPrinterPage<br> self.readwriteFaxInformation()<br> File "/usr/share/hplip/ui4/setupdialog.py", line 1079, in readwriteFaxInformation<br> self.fax_name_company = unicode(d.getStationName())<br> UnicodeDecodeError: 'ascii' codec can't decode byte 0xc3 in position 20: ordinal not in range(128) I think at this stage the plugin should be downloaded, but it is not working. Any suggestion on how to solve this problem ? Edition: After running hp-toolbox I got the following error message : Unable to communicate with device (code=12): hp:/usb /HP_LaserJet_Professional_M1212nf_MFP?serial=000000000ST10HPQSI1c

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• 11.10 liveCD black screen

  - by Shaun Killingbeck

  Attempting to install/try ubuntu 11.10 on my new laptop, using a liveCD (and tried USB). I get the purple screen (with the man/keyboard at the bottom) and after that the screen flashes bright white before going black. Ubuntu continues to load in the background, with login sound etc but the screen is off. I have tried as many different solutions as I could find including: using nomodestep, xforcevesa, i915.modeset=0 in boot options (seperately): varying consequences, but either I end up at a blinking cursor with no prompt, a command line (startx fails: no screen found), or the original blank screen again Tried booting from VirtualBox - it crashes at the same place the screen would go blank when using a CD/USB tried 11.04: I don't have this problem BUT when trying to install, I get a ubi-partman error 141 (possibly down to the three partitions that came on my laptop... not sure why HP needed there own separate partition for HP Tools...) Model: HP Pavillion DV6 6B08SA Processor: AMD Quad-Core A6-3410MX APU with Radeon HD 6545G2 Dual Graphics (1.6 GHZ 4 MB L2 cache ) Chipset: AMD RS880M Any help would be greatly appreciated. I just want to be able to partition the drive and install Ubuntu. I'm assuming the issue is graphics card related, although I have no confirmation of that. I have caught a glimpse of some output to do with pulseaudio and [fail], but I can't imagine why that would cause a screen problem and the sound definitely works anyway.

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• Fusion Middleware 11gR1 : 6??????

  - by Hiroyuki Yoshino

  2010?6??Fusion Middleware 11gR1 ?????????????? ?????????????3??????? 1. Oracle Enterprise Single Sign-On ?????Microsoft Windows (32-bit), Microsoft Windows x64 ???????????????? 10g?????????????????????????????????????Logon Manager?64-bit???????????? ????·????????????????????????·????????Non Oracle LDAP Certification?????????????? 2. Oracle Tuxedo Oracle Tuxedo 11g???????????? 10g???Oracle Tuxedo System and Application Monitor (TSAM), Oracle Service Architecture Leveraging Tuxedo (SALT)??????????? ??????AIX on Power Systems, HP-UX Itanium, Linux x86, Linux x86-64, Microsoft Windows (32-bit), Microsoft Windows x64, Solaris SPARC (64-bit), Other Platforms ?????????????????????????????????? ????·?????????????????Oracle Tuxedo ? Platform Data Sheets, TSAM ? Supported Platforms, SALT ? Supported Platforms ?????????? 3. Application Adapters ???Mainframe Adapters, CDC Adapters????Application Adapters?11g????????????? JD Edwards, PeopleSoft, SAP, Siebel ??????????????????? ??????AIX on Power Systems, HP-UX Itanium, HP-UX PA-RISC, Linux x86, Linux x86-64, Microsoft Windows (32-bit), Microsoft Windows x64, Solaris SPARC (64-bit) ??????????????? ??????(??????????????????)????????·????????Adapter Certification?????????????? ????? ????????(Media Pack)??????????????(Media Pack)????????????????? (2010?6??????????????????????)

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• Solaris OS?????????? (??????·SIer????!??????)

  - by OTN-J Master

  Solaris11???????????????2011?11??????OS????????11.1??????????2012?11???????????????OTN?Solaris11?????????????????????????????????????OTN?????????????????????????????????????????????????????????????????????IT?????????Solaris??????????????????????????????????????????Solaris???????Solaris 11?????????5???????????Solaris 11??????????????????????????????????????????????????????????????????????????????????????????????????????????????????OS????????????????????????????????????????????????OS???????????????Sun???????Solaris???????????????????????Solaris????????????????SPARC?????????????????????????????????????????????Solaris??????????????????????????????????????????Solaris???????????????????????????Oracle Database?????????????Oracle Database??????????????????????????????????????????????????????????????DB???????????Solaris??????????????????????????????????????(Solaris11.1??????????????????)???????????????????????????????????????????? ??????????????OS???????????????????? Solaris ?????????????????????????????? ?????????????????????????????????????????? Solaris????????????????????????? ???Solaris????????????Solaris???????????????????? ???????OS??????????????Solaris???????????????????1???????????????????10??????????????????????????????????????????????(??????????????????????????????????)Oracle Solaris 11: ????????·????????????????????????????·???????Oracle Solaris 11?????·?????????????????????????????????????Oracle Solaris 11????????????IT??????????????????????????????????????????????????????????????????????????????Solaris??????????????Solaris 11????????????????????????????????????Solaris 11????????????Oracle Solaris 11 ??????·????????10???????????????????????????????????????????????OTN???????????????Solaris 11?????????????????????????????????????????????????????(??????"????”??!)IBM AIX?Oracle Solaris???????·?????·???HP-UX/Oracle Solaris???????????HP-UX?Oracle Solaris 11????HP-UX ?? Oracle Solaris ???????Red Hat Enterprise Linux?Oracle Solaris 11???Red Hat Enterprise Linux??Oracle Solaris??????? ??????????????????????Oracle Solaris????????????????Solaris????????????????????????????????????????????????????????????????????”?????????????????”?????????????????????????????????????????????????????????????Solaris 11.1??? ???????????????????????????????????Solaris 11???????????????????????????????????????Solaris 11.1?????????????????????????????????????????????????·?????????x86??SPARC?????????????????x86?????????????????????????Solaris 11??????????????????????????????????????OTN?????????????????????????????????????????????????????????????????????DVD??????????????????????????????????????????????????????????(??????????????) ?????????11?14?(?)?????????????????????Oracle DBA & Developer Day??????????????Oracle Solaris?Oracle Hardware???????????????????Oracle Solaris 11????????????????Solaris 11???????????????????????????11?14?(?)?? 15:50-16:50 ?? 17:00-18:00??????????: ?????Oracle Solaris 11!Solaris???????????????????????100?????????????????????Solaris Zones?DTrace?ZFS????????????Solaris 11?100?????????????????>> ????????????

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• Firefox logs invalid URL?

  - by thanks for help

  I'm writing an extension for firefox. Using dom.location to keep track of visited search results pages, i'm getting this url http://www.google.com/search?hl=en&source=hp&q=hi&aq=f&aqi=&oq=&fp=642c18fb4411ca2e . If you click it, the google search results for "hi" should come up. You'll know that from the title bar - because the rest of the page won't load. This happens with any google search. Oddly enough, if you cut part of it off, so say, http://www.google.com/search?hl=en&source=hp&q=hi - it works! But Googling "hi" myself does give me a longish URL - http://www.google.com/#hl=en&source=hp&q=hi&aq=f&aqi=&oq=&fp=db658cc5049dc510 . I know for a fact that the first time that URL was visited, the page loaded, I did it myself. Can anyone make reason out of this? I just tried my experiment again, this time saving the original URL in the location bar. It turns out, dom.location.href is giving a different value. How is this happening? Original: http://www.google.com/#hl=en&source=hp&q=hi&aq=f&aqi=&oq=&fp=642c18fb4411ca2e dom.location.href http://www.google.com/search?hl=en&source=hp&q=hi&aq=f&aqi=&oq=&fp=642c18fb4411ca2e window.addEventListener("load", function() { myExtension.init(); }, false); var myExtension = { init: function() { var appcontent = document.getElementById("appcontent"); // browser if(appcontent) appcontent.addEventListener("DOMContentLoaded", myExtension.onPageLoad, true); var messagepane = document.getElementById("messagepane"); // mail if(messagepane) messagepane.addEventListener("load", function () { myExtension.onPageLoad(); }, true); }, onPageLoad: function(aEvent) { var doc = aEvent.originalTarget; // doc is document that triggered "onload" event // do something with the loaded page. // doc.location is a Location object (see below for a link). // You can use it to make your code executed on certain pages only. var url = doc.location.href; if (url.match(/(?:p|q)(?:=)([^%]*)/)) {alert("MATCH" + url);resultsPages.push(url);} else {alert(url); } } This snippet comes directly from Mozilla with the matching and alerts my own. I apologize for not posting the code earlier.

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• URL detection with JavaScript

  - by josh

  Hi! I'm using the following script to force a specific page - when loaded for the first time - into a (third-party) iFrame. <script type="text/javascript"> if(window.top==window) { location.reload() } else { } </script> (For clarification: This 'embedding' is done automatically by the third-party system but only if the page is refreshed once - for styling and some other reasons I want it there from the beginning.) Right now, I'm wondering if this script could be enhanced in ways that it's able to detect the current URL of its 'parent' document to trigger a specific action? Let's say the URL of the third-party site is 'http://cgi.site.com/hp/...' and the URL of the iFrame 'http://co.siteeps.com/hp/...'. Is it possible to realize sth. like this with JS: <script type="text/javascript"> if(URL is 'http://cgi.site.com/hp/...') { location.reload() } if(URL is 'http://co.siteeps.com/hp/...') { location.do-not.reload() resp. location.do-nothing() } </script> TIA josh

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• UAC being turned off once a day on Windows 7

  - by Mehper C. Palavuzlar

  I have strange problem on my HP laptop. This began to happen recently. Whenever I start my machine, Windows 7 Action Center displays the following warning: You need to restart your computer for UAC to be turned off. Actually, this does not happen if it happened once on a specific day. For example, when I start the machine in the morning, it shows up; but it never shows up in the subsequent restarts within that day. On the next day, the same thing happens again. I never disable UAC, but obviously some rootkit or virus causes this. As soon as I get this warning, I head for the UAC settings, and re-enable UAC to dismiss this warning. This is a bothersome situation as I can't fix it. First, I have run a full scan on the computer for any probable virus and malware/rootkit activity, but TrendMicro OfficeScan said that no viruses have been found. I went to an old Restore Point using Windows System Restore, but the problem was not solved. What I have tried so far (which couldn't find the rootkit): TrendMicro OfficeScan Antivirus AVAST Malwarebytes' Anti-malware Ad-Aware Vipre Antivirus GMER TDSSKiller (Kaspersky Labs) HiJackThis RegRuns UnHackMe SuperAntiSpyware Portable Tizer Rootkit Razor (*) Sophos Anti-Rootkit SpyHunter 4 There are no other strange activities on the machine. Everything works fine except this bizarre incident. What could be the name of this annoying rootkit? How can I detect and remove it? EDIT: Below is the log file generated by HijackThis: Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 13:07:04, on 17.01.2011 Platform: Windows 7 (WinNT 6.00.3504) MSIE: Internet Explorer v8.00 (8.00.7600.16700) Boot mode: Normal Running processes: C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\CheckPoint\SecuRemote\bin\SR_GUI.Exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\system32\igfxsrvc.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\VolCtrl.exe C:\Program Files\LightningFAX\LFclient\lfsndmng.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Program Files\Microsoft Office Communicator\communicator.exe C:\Program Files\Iron Mountain\Connected BackupPC\Agent.exe C:\Program Files\Trend Micro\OfficeScan Client\PccNTMon.exe C:\Program Files\Microsoft LifeCam\LifeExp.exe C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\mimio\mimio Studio\system\aps_tablet\atwtusb.exe C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE C:\Program Files\Babylon\Babylon-Pro\Babylon.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Users\userx\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://www.yaysat.com.tr/proxy/proxy.pac R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Babylon IE plugin - {9CFACCB6-2F3F-4177-94EA-0D2B72D384C1} - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [lfsndmng] C:\Program Files\LightningFAX\LFclient\LFSNDMNG.EXE O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\communicator.exe" /fromrunkey O4 - HKLM\..\Run: [AgentUiRunKey] "C:\Program Files\Iron Mountain\Connected BackupPC\Agent.exe" -ni -sss -e http://localhost:16386/ O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow O4 - HKLM\..\Run: [Babylon Client] C:\Program Files\Babylon\Babylon-Pro\Babylon.exe -AutoStart O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe" O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - Global Startup: mimio Studio.lnk = C:\Program Files\mimio\mimio Studio\mimiosys.exe O8 - Extra context menu item: Microsoft Excel'e &Ver - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000 O8 - Extra context menu item: Translate this web page with Babylon - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/ActionTU.htm O8 - Extra context menu item: Translate with Babylon - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/Action.htm O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL O9 - Extra button: Translate this web page with Babylon - {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll O9 - Extra 'Tools' menuitem: Translate this web page with Babylon - {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll O16 - DPF: {00134F72-5284-44F7-95A8-52A619F70751} (ObjWinNTCheck Class) - https://172.20.12.103:4343/officescan/console/html/ClientInstall/WinNTChk.cab O16 - DPF: {08D75BC1-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupCtrl Class) - https://172.20.12.103:4343/officescan/console/html/ClientInstall/setup.cab O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = yaysat.com O17 - HKLM\Software\..\Telephony: DomainName = yaysat.com O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = yaysat.com O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = yaysat.com O18 - Protocol: qcom - {B8DBD265-42C3-43E6-B439-E968C71984C6} - C:\Program Files\Common Files\Quest Shared\CodeXpert\qcom.dll O22 - SharedTaskScheduler: FencesShellExt - {1984DD45-52CF-49cd-AB77-18F378FEA264} - C:\Program Files\Stardock\Fences\FencesMenu.dll O23 - Service: Andrea ADI Filters Service (AEADIFilters) - Andrea Electronics Corporation - C:\Windows\system32\AEADISRV.EXE O23 - Service: AgentService - Iron Mountain Incorporated - C:\Program Files\Iron Mountain\Connected BackupPC\AgentService.exe O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agrsmsvc.exe O23 - Service: BMFMySQL - Unknown owner - C:\Program Files\Quest Software\Benchmark Factory for Databases\Repository\MySQL\bin\mysqld-max-nt.exe O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe O23 - Service: SMS Task Sequence Agent (smstsmgr) - Unknown owner - C:\Windows\system32\CCM\TSManager.exe O23 - Service: Check Point VPN-1 Securemote service (SR_Service) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe O23 - Service: Check Point VPN-1 Securemote watchdog (SR_Watchdog) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_Watchdog.exe O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\..\BM\TMBMSRV.exe O23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe O23 - Service: OfficeScan NT Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\TmProxy.exe O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Program Files\RealVNC\VNC4\WinVNC4.exe -- End of file - 8204 bytes As suggested in this very similar question, I have run full scans (+boot time scans) with RegRun and UnHackMe, but they also did not find anything. I have carefully examined all entries in the Event Viewer, but there's nothing wrong. Now I know that there is a hidden trojan (rootkit) on my machine which seems to disguise itself quite successfully. Note that I don't have the chance to remove the HDD, or reinstall the OS as this is a work machine subjected to certain IT policies on a company domain. Despite all my attempts, the problem still remains. I strictly need a to-the-point method or a pukka rootkit remover to remove whatever it is. I don't want to monkey with the system settings, i.e. disabling auto runs one by one, messing the registry, etc. EDIT 2: I have found an article which is closely related to my trouble: Malware can turn off UAC in Windows 7; “By design” says Microsoft. Special thanks(!) to Microsoft. In the article, a VBScript code is given to disable UAC automatically: '// 1337H4x Written by _____________ '// (12 year old) Set WshShell = WScript.CreateObject("WScript.Shell") '// Toggle Start menu WshShell.SendKeys("^{ESC}") WScript.Sleep(500) '// Search for UAC applet WshShell.SendKeys("change uac") WScript.Sleep(2000) '// Open the applet (assuming second result) WshShell.SendKeys("{DOWN}") WshShell.SendKeys("{DOWN}") WshShell.SendKeys("{ENTER}") WScript.Sleep(2000) '// Set UAC level to lowest (assuming out-of-box Default setting) WshShell.SendKeys("{TAB}") WshShell.SendKeys("{DOWN}") WshShell.SendKeys("{DOWN}") WshShell.SendKeys("{DOWN}") '// Save our changes WshShell.SendKeys("{TAB}") WshShell.SendKeys("{ENTER}") '// TODO: Add code to handle installation of rebound '// process to continue exploitation, i.e. place something '// evil in Startup folder '// Reboot the system '// WshShell.Run "shutdown /r /f" Unfortunately, that doesn't tell me how I can get rid of this malicious code running on my system. EDIT 3: Last night, I left the laptop open because of a running SQL task. When I came in the morning, I saw that UAC was turned off. So, I suspect that the problem is not related to startup. It is happening once a day for sure no matter if the machine is rebooted.

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• Installing drivers for switchable graphics

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