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• Request Limit Length Limits for IIS&rsquo;s requestFiltering Module

  - by Rick Strahl

  Today I updated my CodePaste.net site to MVC 3 and pushed an update to the site. The update of MVC went pretty smooth as well as most of the update process to the live site. Short of missing a web.config change in the /views folder that caused blank pages on the server, the process was relatively painless. However, one issue that kicked my ass for about an hour – and not foe the first time – was a problem with my OpenId authentication using DotNetOpenAuth. I tested the site operation fairly extensively locally and everything worked no problem, but on the server the OpenId returns resulted in a 404 response from IIS for a nice friendly OpenId return URL like this: http://codepaste.net/Account/OpenIdLogon?dnoa.userSuppliedIdentifier=http%3A%2F%2Frstrahl.myopenid.com%2F&dnoa.return_to_sig_handle=%7B634239223364590000%7D%7BjbHzkg%3D%3D%7D&dnoa.return_to_sig=7%2BcGhp7UUkcV2B8W29ibIDnZuoGoqzyS%2F%2FbF%2FhhYscgWzjg%2BB%2Fj10ZpNdBkUCu86dkTL6f4OK2zY5qHhCnJ2Dw%3D%3D&openid.assoc_handle=%7BHMAC-SHA256%7D%7B4cca49b2%7D%7BMVGByQ%3D%3D%7D&openid.claimed_id=http%3A%2F%2Frstrahl.myopenid.com%2F&openid.identity=http%3A%2F%2Frstrahl.myopenid.com%2F&openid.mode=id_res&openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0&openid.ns.sreg=http%3A%2F%2Fopenid.net%2Fextensions%2Fsreg%2F1.1&openid.op_endpoint=http%3A%2F%2Fwww.myopenid.com%2Fserver&openid.response_nonce=2010-10-29T04%3A12%3A53Zn5F4r5&openid.return_to=http%3A%2F%2Fcodepaste.net%2FAccount%2FOpenIdLogon%3Fdnoa.userSuppliedIdentifier%3Dhttp%253A%252F%252Frstrahl.myopenid.com%252F%26dnoa.return_to_sig_handle%3D%257B634239223364590000%257D%257BjbHzkg%253D%253D%257D%26dnoa.return_to_sig%3D7%252BcGhp7UUkcV2B8W29ibIDnZuoGoqzyS%252F%252FbF%252FhhYscgWzjg%252BB%252Fj10ZpNdBkUCu86dkTL6f4OK2zY5qHhCnJ2Dw%253D%253D&openid.sig=h1GCSBTDAn1on98sLA6cti%2Bj1M6RffNerdVEI80mnYE%3D&openid.signed=assoc_handle%2Cclaimed_id%2Cidentity%2Cmode%2Cns%2Cns.sreg%2Cop_endpoint%2Cresponse_nonce%2Creturn_to%2Csigned%2Csreg.email%2Csreg.fullname&openid.sreg.email=rstrahl%40host.com&openid.sreg.fullname=Rick+Strahl A 404 of course isn’t terribly helpful – normally a 404 is a resource not found error, but the resource is definitely there. So how the heck do you figure out what’s wrong? If you’re just interested in the solution, here’s the short version: IIS by default allows only for a 1024 byte query string, which is obviously exceeded by the above. The setting is controlled by the RequestFiltering module in IIS 6 and later which can be configured in ApplicationHost.config (in \%windir\system32\inetsvr\config). To set the value configure the requestLimits key like so: <configuration> <security> <requestFiltering> <requestLimits maxQueryString="2048"> </requestLimits> </requestFiltering> </security> </configuration> This fixed me right up and made the requests work. How do you find out about problems like this? Ah yes the troubles of an administrator? Read on and I’ll take you through a quick review of how I tracked this down. Finding the Problem The issue with the error returned is that IIS returns a 404 Resource not found error and doesn’t provide much information about it. If you’re lucky enough to be able to run your site from the localhost IIS is actually very helpful and gives you the right information immediately in a nicely detailed error page. The bottom of the page actually describes exactly what needs to be fixed. One problem with this easy way to find an error: You HAVE TO run localhost. On my server which has about 10 domains running localhost doesn’t point at the particular site I had problems with so I didn’t get the luxury of this nice error page. Using Failed Request Tracing to retrieve Error Info The first place I go with IIS errors is to turn on Failed Request Tracing in IIS to get more error information. If you have access to the server to make a configuration change you can enable Failed Request Tracing like this: Find the Failed Request Tracing Rules in the IIS Service Manager.   Select the option and then Edit Site Tracing to enable tracing. Then add a rule for * (all content) and specify status codes from 100-999 to capture all errors. if you know exactly what error you’re looking for it might help to specify it exactly to keep the number of errors down. Then run your request and let it fail. IIS will throw error log files into a folder like this C:\inetpub\logs\FailedReqLogFiles\W3SVC5 where the last 5 is the instance ID of the site. These files are XML but they include an XSL stylesheet that provides some decent formatting. In this case it pointed me straight at the offending module:   Ok, it’s the RequestFilteringModule. Request Filtering is built into IIS 6-7 and configured in ApplicationHost.config. This module defines a few basic rules about what paths and extensions are allowed in requests and among other things how long a query string is allowed to be. Most of these settings are pretty sensible but the query string value can easily become a problem especially if you’re dealing with OpenId since these return URLs are quite extensive. Debugging failed requests is never fun, but IIS 6 and forward at least provides us the tools that can help us point in the right direction. The error message the FRT report isn’t as nice as the IIS error message but it at least points at the offending module which gave me the clue I needed to look at request restrictions in ApplicationHost.config. This would still be a stretch if you’re not intimately familiar, but I think with some Google searches it would be easy to track this down with a few tries… Hope this was useful to some of you. Useful to me to put this out as a reminder – I’ve run into this issue before myself and totally forgot. Next time I got it, right?© Rick Strahl, West Wind Technologies, 2005-2010Posted in ASP.NET  Security  

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• Troubleshooting Application Timeouts in SQL Server

  - by Tara Kizer

  I recently received the following email from a blog reader: "We are having an OLTP database instance, using SQL Server 2005 with little to moderate traffic (10-20 requests/min). There are also bulk imports that occur at regular intervals in this DB and the import duration ranges between 10secs to 1 min, depending on the data size. Intermittently (2-3 times in a week), we face an issue, where queries get timed out (default of 30 secs set in application). On analyzing, we found two stored procedures, having queries with multiple table joins inside them of taking a long time (5-10 mins) in getting executed, when ideally the execution duration ranges between 5-10 secs. Execution plan of the same displayed Clustered Index Scan happening instead of Clustered Index Seek. All required Indexes are found to be present and Index fragmentation is also minimal as we Rebuild Indexes regularly alongwith Updating Statistics. With no other alternate options occuring to us, we restarted SQL server and thereafter the performance was back on track. But sometimes it was still giving timeout errors for some hits and so we also restarted IIS and that stopped the problem as of now." Rather than respond directly to the blog reader, I thought it would be more interesting to share my thoughts on this issue in a blog. There are a few things that I can think of that could cause abnormal timeouts: Blocking Bad plan in cache Outdated statistics Hardware bottleneck To determine if blocking is the issue, we can easily run sp_who/sp_who2 or a query directly on sysprocesses (select * from master..sysprocesses where blocking <> 0).  If blocking is present and consistent, then you'll need to determine whether or not to kill the parent blocking process.  Killing a process will cause the transaction to rollback, so you need to proceed with caution.  Killing the parent blocking process is only a temporary solution, so you'll need to do more thorough analysis to figure out why the blocking was present.  You should look into missing indexes and perhaps consider changing the database's isolation level to READ_COMMITTED_SNAPSHOT. The blog reader mentions that the execution plan shows a clustered index scan when a clustered index seek is normal for the stored procedure.  A clustered index scan might have been chosen either because that is what is in cache already or because of out of date statistics.  The blog reader mentions that bulk imports occur at regular intervals, so outdated statistics is definitely something that could cause this issue.  The blog reader may need to update statistics after imports are done if the imports are changing a lot of data (greater than 10%).  If the statistics are good, then the query optimizer might have chosen to scan rather than seek in a previous execution because the scan was determined to be less costly due to the value of an input parameter.  If this parameter value is rare, then its execution plan in cache is what we call a bad plan.  You want the best plan in cache for the most frequent parameter values.  If a bad plan is a recurring problem on your system, then you should consider rewriting the stored procedure.  You might want to break up the code into multiple stored procedures so that each can have a different execution plan in cache. To remove a bad plan from cache, you can recompile the stored procedure.  An alternative method is to run DBCC FREEPROCACHE which drops the procedure cache.  It is better to recompile stored procedures rather than dropping the procedure cache as dropping the procedure cache affects all plans in cache rather than just the ones that were bad, so there will be a temporary performance penalty until the plans are loaded into cache again. To determine if there is a hardware bottleneck occurring such as slow I/O or high CPU utilization, you will need to run Performance Monitor on the database server.  Hopefully you already have a baseline of the server so you know what is normal and what is not.  Be on the lookout for I/O requests taking longer than 12 milliseconds and CPU utilization over 90%.  The servers that I support typically are under 30% CPU utilization, but your baseline could be higher and be within a normal range. If restarting the SQL Server service fixes the problem, then the problem was most likely due to blocking or a bad plan in the procedure cache.  Rather than restarting the SQL Server service, which causes downtime, the blog reader should instead analyze the above mentioned things.  Proceed with caution when restarting the SQL Server service as all transactions that have not completed will be rolled back at startup.  This crash recovery process could take longer than normal if there was a long-running transaction running when the service was stopped.  Until the crash recovery process is completed on the database, it is unavailable to your applications. If restarting IIS fixes the problem, then the problem might not have been inside SQL Server.  Prior to taking this step, you should do analysis of the above mentioned things. If you can think of other reasons why the blog reader is facing this issue a few times a week, I'd love to hear your thoughts via a blog comment.

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• Using the “Settings.settings” functionalities in VB.NET can be tricky…

  - by Vincent Grondin

  Sometime you’re searching for something forever and when you find it, you realize it was right under your nose.  Maybe you were distracted by other things around… or maybe that thing right under your nose was so well hidden that it deserves a blog post…   That happened to me a few days ago while using the “Settings.settings” functionalities in my VB.NET application…  I thought it was a cool feature and I decided to use it…  So there I am adding new settings with “USER” scope and StringCollection as the data type, testing my application and everything works perfectly fine...  That was before I decided to modify the “Value” of one of my settings…  After changing the value of one of my settings, I start my application again and, to my surprise, my new values aren’t showing!  Hmmm… That’s odd…  My setting was a pretty long list of strings so I was rather angry at myself for not saving my work after I was done…  So I open up the Settings.setting in the designer and click the ellipsis symbol to enter my string collection again, but to my great pleasure (and disbelief) my strings are there!!!  Alright, you rock VB.NET!  You’ve just save me a bunch of typing time and I’m thinking it’s just a simple Visual Studio glitch…  I hit “Save” then “Save All” (just in case) and finally I rebuild everything and fire up my app once again.  Huh?  Where are my darn strings????????  Ok there’s a bug there…  I open up the app.config and my new strings are there!!!  Alright, let’s recap…  My new strings are in the app.config, they show correctly in the Settings.settings designer UI but they aren’t showing at runtime…  Hmmmm?  Let’s try something else…  Let’s start the application but outside Visual Studio this time… I fire up the exe and BAM!  My strings where there!  I “alt-tab” and hit “F5” and BOOM, no strings!  So it’s a bug in the Visual Studio environment… or could it be a FEATURE?  I must admit that I’m a little confused over what’s a bug and what’s a feature in Visual Studio… lol!   Finally I found out there’s a “cache” for your Visual Studio located here:  C:\Users\<your username>\AppData\Local\Microsoft\<your app name and a very weird temp ID>\<your app version>\user.config When using the “Settings.settings” with a setting of scope “user”, this file is out of sync with your app.config until you manually decide to update it… The button is right there… under your nose… at the top left corner of your screen in the settings designer…  See the big “Synchronize” button there?  Yep…  Now that’s user friendly isn’t it?  Oh, and wait until you see what it does when you click it…  It prompts you and basically says:  “Would you like your settings to start working inside Visual Studio now that you found out that I exist?” and of course the right answer is yes… or rather “OK”…  Unfortunately, you have to do this every time you edit a value… On the other hand, adding and removing settings seem to work flawlessly without having to click this magical button… go figure!  Oh and I almost forgot… this great “feature” is only available for VB.NET…  A project in C# using Settings.settings will work perfectly EVEN when editing values… Here’s a screenshot that shows this important button: Button Using other data types appears to work perfectly well…   Maybe it’s simply related to the StringCollection data type?  If you are a VB.NET programmer, you should pay attention to this when you plan on using the settings functionalities and your scope is “user” and your data type is StringCollection… Happy coding all!

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• Why Software Sucks...and What You Can Do About It – book review

  - by DigiMortal

      How do our users see the products we are writing for them and how happy they are with our work? Are they able to get their work done without fighting with cool features and crashes or are they just switching off resistance part of their brain to survive our software? Yeah, the overall picture of software usability landscape is not very nice. Okay, it is not even nice. But, fortunately, Why Software Sucks...and What You Can Do About It by David S. Platt explains everything. Why Software Sucks… is book for software users but I consider it as a-must reading also for developers and specially for their managers whose politics often kills all usability topics as soon as they may appear. For managers usability is soft topic that can be manipulated the way it is best in current state of project. Although developers are not UI designers and usability experts they are still very often forced to deal with these topics and this is how usability problems start (of course, also designers are able to produce designs that are stupid and too hard to use for users, but this blog here is about development). I found this book to be very interesting and funny reading. It is not humor book but it explains you all so you remember later very well what you just read. It took me about three evenings to go through this book and I am still enjoying what I found and how author explains our weird young working field to end users. I suggest this book to all developers – while you are demanding your management to hire or outsource usability expert you are at least causing less pain to end users. So, go and buy this book, just like I did. And… they thanks to mr. Platt :) There is one book more I suggest you to read if you are interested in usability - Don't Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition by Steve Krug. Editorial review from Amazon Today’s software sucks. There’s no other good way to say it. It’s unsafe, allowing criminal programs to creep through the Internet wires into our very bedrooms. It’s unreliable, crashing when we need it most, wiping out hours or days of work with no way to get it back. And it’s hard to use, requiring large amounts of head-banging to figure out the simplest operations. It’s no secret that software sucks. You know that from personal experience, whether you use computers for work or personal tasks. In this book, programming insider David Platt explains why that’s the case and, more importantly, why it doesn’t have to be that way. And he explains it in plain, jargon-free English that’s a joy to read, using real-world examples with which you’re already familiar. In the end, he suggests what you, as a typical user, without a technical background, can do about this sad state of our software—how you, as an informed consumer, don’t have to take the abuse that bad software dishes out. As you might expect from the book’s title, Dave’s expose is laced with humor—sometimes outrageous, but always dead on. You’ll laugh out loud as you recall incidents with your own software that made you cry. You’ll slap your thigh with the same hand that so often pounded your computer desk and wished it was a bad programmer’s face. But Dave hasn’t written this book just for laughs. He’s written it to give long-overdue voice to your own discovery—that software does, indeed, suck, but it shouldn’t. Table of contents Acknowledgments xiii Introduction Chapter 1: Who’re You Calling a Dummy? Where We Came From Why It Still Sucks Today Control versus Ease of Use I Don’t Care How Your Program Works A Bad Feature and a Good One Stopping the Proceedings with Idiocy Testing on Live Animals Where We Are and What You Can Do Chapter 2: Tangled in the Web Where We Came From How It Works Why It Still Sucks Today Client-Centered Design versus Server-Centered Design Where’s My Eye Opener? It’s Obvious—Not! Splash, Flash, and Animation Testing on Live Animals What You Can Do about It Chapter 3: Keep Me Safe The Way It Was Why It Sucks Today What Programmers Need to Know, but Don’t A Human Operation Budgeting for Hassles Users Are Lazy Social Engineering Last Word on Security What You Can Do Chapter 4: Who the Heck Are You? Where We Came From Why It Still Sucks Today Incompatible Requirements OK, So Now What? Chapter 5: Who’re You Looking At? Yes, They Know You Why It Sucks More Than Ever Today Users Don’t Know Where the Risks Are What They Know First Milk You with Cookies? Privacy Policy Nonsense Covering Your Tracks The Google Conundrum Solution Chapter 6: Ten Thousand Geeks, Crazed on Jolt Cola See Them in Their Native Habitat All These Geeks Who Speaks, and When, and about What Selling It The Next Generation of Geeks—Passing It On Chapter 7: Who Are These Crazy Bastards Anyway? Homo Logicus Testosterone Poisoning Control and Contentment Making Models Geeks and Jocks Jargon Brains and Constraints Seven Habits of Geeks Chapter 8: Microsoft: Can’t Live With ’Em and Can’t Live Without ’Em They Run the World Me and Them Where We Came From Why It Sucks Today Damned if You Do, Damned if You Don’t We Love to Hate Them Plus ça Change Growing-Up Pains What You Can Do about It The Last Word Chapter 9: Doing Something About It 1. Buy 2. Tell 3. Ridicule 4. Trust 5. Organize Epilogue About the Author

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• Microsoft, jQuery, and Templating

  - by Stephen Walther

  About two months ago, John Resig and I met at Café Algiers in Harvard square to discuss how Microsoft can contribute to the jQuery project. Today, Scott Guthrie announced in his second-day MIX keynote that Microsoft is throwing its weight behind jQuery and making it the primary way to develop client-side Ajax applications using Microsoft technologies. What does this announcement mean? It means that Microsoft is shifting its resources to invest in jQuery. Developers on the ASP.NET team are now working full-time to contribute features to the core jQuery library. Furthermore, we are working with other teams at Microsoft to ensure that our technologies work great with jQuery. We are contributing to the open-source jQuery project in the exact same way that any other company or individual from the community can contribute to jQuery. We are writing proposals, submitting the proposals to the jQuery forums, and revising the proposals in response to community feedback. The jQuery team can decide to reject or accept any feature that we propose. Any feature that Microsoft contributes to jQuery will be platform neutral. In other words, Microsoft contributions will benefit PHP and RAILS developers just as much as they benefit ASP.NET developers. Microsoft contributions to jQuery will improve the web for everyone. Contributing Support for Templates to jQuery Core Our first proposal concerns templating. We want to contribute support for templates to jQuery so that JavaScript developers can use jQuery to easily display a set of database records. You can read our templating proposal here: http://wiki.github.com/nje/jquery/jquery-templates-proposal You can download and play with our prototype for templating here: http://github.com/nje/jquery-tmpl The following code illustrates how you can use a template to display a set of products in a bulleted list: <script type="text/javascript"> jQuery(function(){ var products = [ { name: "Product 1", price: 12.99}, { name: "Product 2", price: 9.99}, { name: "Product 3", price: 35.59} ]; $("ul").append("#template", products); }); </script> <script id="template" type="text/html"> <li>{%= name %} - {%= price %}</li> </script> <ul></ul> The template is contained in a SCRIPT element that has a TYPE=”text/html” attribute. Browsers ignore the contents of a SCRIPT element when they don’t understand the content type. Notice that the placeholder {%=...%} is used within the template to indicate where the name and price of a product should appear. The delimiters {%=…%} are used for expressions and the delimiters {%...%} are used for code. Finally, the products are rendered using the template with the call to $(“ul”).append(“#template”, products). The standard jQuery DOM manipulation methods have been modified to support templates. When the page above is rendered, you get the bulleted list displayed in the following figure. Our goal is to keep our proposal for templates as simple as possible. After support for templating has been added to jQuery, plug-in authors can take advantage of templating when building complex data-driven plug-ins such as a DataGrid plug-in. The Ajax Control Toolkit Over 100,000 developers download the Ajax Control Toolkit every month. That’s a mind-boggling number of downloads. We realize that the Ajax Control Toolkit is extremely popular among ASP.NET Web Forms developers and we want to continue to invest in the Ajax Control Toolkit. If you are adding JavaScript interactivity to an ASP.NET Web Forms application, and you don’t want to write JavaScript, then we recommend that you use the server controls in the Ajax Control Toolkit. Using the Ajax Control Toolkit does not require knowledge of JavaScript and the toolkit enables you to build applications with the concepts familiar to ASP.NET Web Forms applications developers. If, however, you are interested in creating client-side interactivity without server controls then we recommend that you use jQuery. We plan to continue to release new versions of the Ajax Control Toolkit every few months. Our goal is to continue to improve the quality of the Ajax Control Toolkit and to make it easier for the community to contribute code, bug fixes, and documentation. The ASP.NET Ajax Library We are moving the ASP.NET Ajax Library into the Ajax Control Toolkit. If you currently use ASP.NET Ajax Library client templates, client data-binding, or the client script loader then you can continue to use these features by downloading the Ajax Control Toolkit. Be aware that our focus with the Ajax Control Toolkit is server-side Ajax.  For client-side Ajax, we are shifting our focus to jQuery. For example, if you have been using ASP.NET Ajax Library client templates then we recommend that you shift to using jQuery instead. Conclusion Our plan is to focus on jQuery as the primary technology for building client-side Ajax applications moving forward. We want to adapt Microsoft technologies to work great with jQuery and we want to contribute features to jQuery that will make the web better for everyone. We are very excited to be working with the jQuery core team.

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• Creating an ASP.NET report using Visual Studio 2010 - Part 2

  - by rajbk

  We continue building our report in this three part series. Creating an ASP.NET report using Visual Studio 2010 - Part 1 Creating an ASP.NET report using Visual Studio 2010 - Part 3 Creating the Client Report Definition file (RDLC) Add a folder called “RDLC”. This will hold our RDLC report.   Right click on the RDLC folder, select “Add new item..” and add an “RDLC” name of “Products”. We will use the “Report Wizard” to walk us through the steps of creating the RDLC.   In the next dialog, give the dataset a name called “ProductDataSet”. Change the data source to “NorthwindReports.DAL” and select “ProductRepository(GetProductsProjected)”. The fields that are returned from the method are shown on the right. Click next.   Drag and drop the ProductName, CategoryName, UnitPrice and Discontinued into the Values container. Note that you can create much more complex grouping using this UI. Click Next.   Most of the selections on this screen are grayed out because we did not choose a grouping in the previous screen. Click next. Choose a style for your report. Click next. The report graphic design surface is now visible. Right click on the report and add a page header and page footer. With the report design surface active, drag and drop a TextBox from the tool box to the page header. Drag one more textbox to the page header. We will use the text boxes to add some header text as shown in the next figure. You can change the font size and other properties of the textboxes using the formatting tool bar (marked in red). You can also resize the columns by moving your cursor in between columns and dragging. Adding Expressions Add two more text boxes to the page footer. We will use these to add the time the report was generated and page numbers. Right click on the first textbox in the page footer and select “Expression”. Add the following expression for the print date (note the = sign at the left of the expression in the dialog below) "© Northwind Traders " & Format(Now(),"MM/dd/yyyy hh:mm tt") Right click on the second text box and add the following for the page count.   Globals.PageNumber & " of " & Globals.TotalPages Formatting the page footer is complete.   We are now going to format the “Unit Price” column so it displays the number in currency format.  Right click on the [UnitPrice] column (not header) and select “Text Box Properties..” Under “Number”, select “Currency”. Hit OK. Adding a chart With the design surface active, go to the toolbox and drag and drop a chart control. You will need to move the product list table down first to make space for the chart contorl. The document can also be resized by dragging on the corner or at the page header/footer separator. In the next dialog, pick the first chart type. This can be changed later if needed. Click OK. The chart gets added to the design surface.   Click on the blue bars in the chart (not legend). This will bring up drop locations for dropping the fields. Drag and drop the UnitPrice and CategoryName into the top (y axis) and bottom (x axis) as shown below. This will give us the total unit prices for a given category. That is the best I could come up with as far as what report to render, sorry :-) Delete the legend area to get more screen estate. Resize the chart to your liking. Change the header, x axis and y axis text by double clicking on those areas. We made it this far. Let’s impress the client by adding a gradient to the bar graph :-) Right click on the blue bar and select “Series properties”. Under “Fill”, add a color and secondary color and select the Gradient style. We are done designing our report. In the next section you will see how to add the report to the report viewer control, bind to the data and make it refresh when the filter criteria are changed.   Creating an ASP.NET report using Visual Studio 2010 - Part 3

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• Figuring out the IIS Version for a given OS in .NET Code

  - by Rick Strahl

  Here's an odd requirement: I need to figure out what version of IIS is available on a given machine in order to take specific configuration actions when installing an IIS based application. I build several configuration tools for application configuration and installation and depending on which version of IIS is available on IIS different configuration paths are taken. For example, when dealing with XP machine you can't set up an Application Pool for an application because XP (IIS 5.1) didn't support Application pools. Configuring 32 and 64 bit settings are easy in IIS 7 but this didn't work in prior versions and so on. Along the same lines I saw a question on the AspInsiders list today, regarding a similar issue where somebody needed to know the IIS version as part of an ASP.NET application prior to when the Request object is available. So it's useful to know which version of IIS you can possibly expect. This should be easy right? But it turns there's no real easy way to detect IIS on a machine. There's no registry key that gives you the full version number - you can detect installation but not which version is installed. The easiest way: Request.ServerVariables["SERVER_SOFTWARE"] The easiest way to determine IIS version number is if you are already running inside of ASP.NET and you are inside of an ASP.NET request. You can look at Request.ServerVariables["SERVER_SOFTWARE"] to get a string like Microsoft-IIS/7.5 returned to you. It's a cinch to parse this to retrieve the version number. This works in the limited scenario where you need to know the version number inside of a running ASP.NET application. Unfortunately this is not a likely use case, since most times when you need to know a specific version of IIS when you are configuring or installing your application. The messy way: Match Windows OS Versions to IIS Versions Since Version 5.x of IIS versions of IIS have always been tied very closely to the Operating System. Meaning the only way to get a specific version of IIS was through the OS - you couldn't install another version of IIS on the given OS. Microsoft has a page that describes the OS version to IIS version relationship here: http://support.microsoft.com/kb/224609 In .NET you can then sniff the OS version and based on that return the IIS version. The following is a small utility function that accomplishes the task of returning an IIS version number for a given OS: /// <summary> /// Returns the IIS version for the given Operating System. /// Note this routine doesn't check to see if IIS is installed /// it just returns the version of IIS that should run on the OS. /// /// Returns the value from Request.ServerVariables["Server_Software"] /// if available. Otherwise uses OS sniffing to determine OS version /// and returns IIS version instead. /// </summary> /// <returns>version number or -1 </returns> public static decimal GetIisVersion() { // if running inside of IIS parse the SERVER_SOFTWARE key // This would be most reliable if (HttpContext.Current != null && HttpContext.Current.Request != null) { string os = HttpContext.Current.Request.ServerVariables["SERVER_SOFTWARE"]; if (!string.IsNullOrEmpty(os)) { //Microsoft-IIS/7.5 int dash = os.LastIndexOf("/"); if (dash > 0) { decimal iisVer = 0M; if (Decimal.TryParse(os.Substring(dash + 1), out iisVer)) return iisVer; } } } decimal osVer = (decimal) Environment.OSVersion.Version.Major + ((decimal) Environment.OSVersion.Version.MajorRevision / 10); // Windows 7 and Win2008 R2 if (osVer == 6.1M) return 7.5M; // Windows Vista and Windows 2008 else if (osVer == 6.0M) return 7.0M; // Windows 2003 and XP 64 bit else if (osVer == 5.2M) return 6.0M; // Windows XP else if (osVer == 5.1M) return 5.1M; // Windows 2000 else if (osVer == 5.0M) return 5.0M; // error result return -1M; } } Talk about a brute force apporach, but it works. This code goes only back to IIS 5 - anything before that is not something you possibly would want to have running. :-) Note that this is updated through Windows 7/Windows Server 2008 R2. Later versions will need to be added as needed. Anybody know what the Windows Version number of Windows 8 is?© Rick Strahl, West Wind Technologies, 2005-2011Posted in ASP.NET  IIS   Tweet (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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• SQLAuthority News – Learning Trip – Traveling to Learn SQL Server

  - by pinaldave

  I am currently traveling to Delhi to learn SQL Server in person from my friend. You can read more details about why am I learning SQL Server.  I have signed up for the course End to End SQL Server Business Intelligence at Koenig Solutions. Yesterday I blogged about my registration experience and today I am going to write about my  experience once I arrived at Delhi. From Ahmedabad to Delhi I stay with my wife and daughter in Bangalore (IT Hub of India), my hometown is Ahmedabad. My parents stay in city nearby Ahmedabad. I decided to spend few days with my folks before I sign up for 3 days of solid learning. I had selected an early morning flight to Delhi. I landed at 8:30 AM in Delhi. As soon as I checked email in my mobile I was really glad that I had received details of my pick up vehicle from Koenig. I walked out of the airport and I noticed that a driver was waiting with a placard with my name and photo associated with it. He was in Koenig uniform so there was no chance to make mistakes. In minutes of landing in Delhi I was in my transport heading to the Koenig Training Center. After the quick introduction driver handed me a bag (to be precise Eco friendly bag). The bag contained following items: My registration form All necessary documents in print which I had received earlier A Printed Book of the course next day INR 1000 (What?) I was glad to receive the bag but I was very confused with the Rs 1000. I decided to figure this out once I reach to the training center. Arriving at Koenig Inn Deluxe Koenig registration fees include all the stay and meals. I had opted for Koenig Inn Deluxe as my stay as it was recommended by my friend as well it was the right economical choice for me. When I reached to my accommodation, they were well aware of my arrival and was immediately led to my spacious room. The room is well equipped with all the amenities (hot water, air condition, coffee table, munching snacks,  and free internet) and the staff is very friendly. I immediately got ready as I had to go to Koenig Training Center to meet Center Head for a quick introduction. Koenig Inn Delux Koenig Training Center The training center is within five minutes of distance from the accommodation. I was lead to center head right away and had a very meaningful conversation with Ms Hema regarding my learning goals. She gave me a quick tour of the training center. I was amazed with the numbers of lab rooms they have in the center. The labs are spacious and give the most needed hand’s on experience to the users. I was led to the lab where I was suppose to learn my class the very next day as well I was provided my trainer’s profile. Mystery of Rs 1000 Well, after all this I have still not forgotten why I was provided Rs 1000 when arrived at the airport. When I asked about that I was told that because many students comes from foreign places and they may not have Indian Currency when they land at airport. This was for their immediate consumption till they arrive at the training center. Later on they can get their currency converted to local currency at Koenig Travel Desk. My curiosity was satisfied but I had not expected this answer. I am amazed at the attention to the details. Koenig Travel Desk When I heard about Koenig Travel Desk, I remembered that I have few friends in Delhi and Gurgaon. I had completed all of the formalities so I had reset of the day on my hand. I requested the travel desk if they can arrange a day cab for me so I can visit my friends in Guragon. Within 10 minutes I was on my way to Gurgaon. Telerik India Office Visit What did I do in Guragaon? I met my friends Abhishek Kant, Dhananjay Kumar and Amit Chowdhary. I visited Telerik India office and we had an excellent conversation on various aspects of technology and community. The Telerik India office is very spacious and Abhishek Kant (Telerik India Country Manager) gave us a quick tour of the office. We had an excellent lunch and dinner. One thing is for sure – the day was well spent. Pinal Dave, Dhananjay Kumar and Abhishek Kant Later evening I returned to my accommodation and decided to read up a few of the topics which I was going to learn next day. In tomorrow’s blog post I will discuss about my learning experience. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Training, T SQL, Technology

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• Troubleshooting High-CPU Utilization for SQL Server

  - by Susantha Bathige

  The objective of this FAQ is to outline the basic steps in troubleshooting high CPU utilization on  a server hosting a SQL Server instance. The first and the most common step if you suspect high CPU utilization (or are alerted for it) is to login to the physical server and check the Windows Task Manager. The Performance tab will show the high utilization as shown below: Next, we need to determine which process is responsible for the high CPU consumption. The Processes tab of the Task Manager will show this information: Note that to see all processes you should select Show processes from all user. In this case, SQL Server (sqlserver.exe) is consuming 99% of the CPU (a normal benchmark for max CPU utilization is about 50-60%). Next we examine the scheduler data. Scheduler is a component of SQLOS which evenly distributes load amongst CPUs. The query below returns the important columns for CPU troubleshooting. Note – if your server is under severe stress and you are unable to login to SSMS, you can use another machine’s SSMS to login to the server through DAC – Dedicated Administrator Connection (see http://msdn.microsoft.com/en-us/library/ms189595.aspx for details on using DAC) SELECT scheduler_id ,cpu_id ,status ,runnable_tasks_count ,active_workers_count ,load_factor ,yield_count FROM sys.dm_os_schedulers WHERE scheduler_id See below for the BOL definitions for the above columns. scheduler_id – ID of the scheduler. All schedulers that are used to run regular queries have ID numbers less than 1048576. Those schedulers that have IDs greater than or equal to 1048576 are used internally by SQL Server, such as the dedicated administrator connection scheduler. cpu_id – ID of the CPU with which this scheduler is associated. status – Indicates the status of the scheduler. runnable_tasks_count – Number of workers, with tasks assigned to them that are waiting to be scheduled on the runnable queue. active_workers_count – Number of workers that are active. An active worker is never preemptive, must have an associated task, and is either running, runnable, or suspended. current_tasks_count - Number of current tasks that are associated with this scheduler. load_factor – Internal value that indicates the perceived load on this scheduler. yield_count – Internal value that is used to indicate progress on this scheduler.                                                                 Now to interpret the above data. There are four schedulers and each assigned to a different CPU. All the CPUs are ready to accept user queries as they all are ONLINE. There are 294 active tasks in the output as per the current_tasks_count column. This count indicates how many activities currently associated with the schedulers. When a  task is complete, this number is decremented. The 294 is quite a high figure and indicates all four schedulers are extremely busy. When a task is enqueued, the load_factor  value is incremented. This value is used to determine whether a new task should be put on this scheduler or another scheduler. The new task will be allocated to less loaded scheduler by SQLOS. The very high value of this column indicates all the schedulers have a high load. There are 268 runnable tasks which mean all these tasks are assigned a worker and waiting to be scheduled on the runnable queue.   The next step is  to identify which queries are demanding a lot of CPU time. The below query is useful for this purpose (note, in its current form,  it only shows the top 10 records). SELECT TOP 10 st.text  ,st.dbid  ,st.objectid  ,qs.total_worker_time  ,qs.last_worker_time  ,qp.query_plan FROM sys.dm_exec_query_stats qs CROSS APPLY sys.dm_exec_sql_text(qs.sql_handle) st CROSS APPLY sys.dm_exec_query_plan(qs.plan_handle) qp ORDER BY qs.total_worker_time DESC This query as total_worker_time as the measure of CPU load and is in descending order of the  total_worker_time to show the most expensive queries and their plans at the top:      Note the BOL definitions for the important columns: total_worker_time - Total amount of CPU time, in microseconds, that was consumed by executions of this plan since it was compiled. last_worker_time - CPU time, in microseconds, that was consumed the last time the plan was executed.   I re-ran the same query again after few seconds and was returned the below output. After few seconds the SP dbo.TestProc1 is shown in fourth place and once again the last_worker_time is the highest. This means the procedure TestProc1 consumes a CPU time continuously each time it executes.      In this case, the primary cause for high CPU utilization was a stored procedure. You can view the execution plan by clicking on query_plan column to investigate why this is causing a high CPU load. I have used SQL Server 2008 (SP1) to test all the queries used in this article.

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• SQL SERVER – Example of Performance Tuning for Advanced Users with DB Optimizer

  - by Pinal Dave

  Performance tuning is such a subject that everyone wants to master it. In beginning everybody is at a novice level and spend lots of time learning how to master the art of performance tuning. However, as we progress further the tuning of the system keeps on getting very difficult. I have understood in my early career there should be no need of ego in the technology field. There are always better solutions and better ideas out there and we should not resist them. Instead of resisting the change and new wave I personally adopt it. Here is a similar example, as I personally progress to the master level of performance tuning, I face that it is getting harder to come up with optimal solutions. In such scenarios I rely on various tools to teach me how I can do things better. Once I learn about tools, I am often able to come up with better solutions when I face the similar situation next time. A few days ago I had received a query where the user wanted to tune it further to get the maximum out of the performance. I have re-written the similar query with the help of AdventureWorks sample database. SELECT * FROM HumanResources.Employee e INNER JOIN HumanResources.EmployeeDepartmentHistory edh ON e.BusinessEntityID = edh.BusinessEntityID INNER JOIN HumanResources.Shift s ON edh.ShiftID = s.ShiftID; User had similar query to above query was used in very critical report and wanted to get best out of the query. When I looked at the query – here were my initial thoughts Use only column in the select statements as much as you want in the application Let us look at the query pattern and data workload and find out the optimal index for it Before I give further solutions I was told by the user that they need all the columns from all the tables and creating index was not allowed in their system. He can only re-write queries or use hints to further tune this query. Now I was in the constraint box – I believe * was not a great idea but if they wanted all the columns, I believe we can’t do much besides using *. Additionally, if I cannot create a further index, I must come up with some creative way to write this query. I personally do not like to use hints in my application but there are cases when hints work out magically and gives optimal solutions. Finally, I decided to use Embarcadero’s DB Optimizer. It is a fantastic tool and very helpful when it is about performance tuning. I have previously explained how it works over here. First open DBOptimizer and open Tuning Job from File >> New >> Tuning Job. Once you open DBOptimizer Tuning Job follow the various steps indicates in the following diagram. Essentially we will take our original script and will paste that into Step 1: New SQL Text and right after that we will enable Step 2 for Generating Various cases, Step 3 for Detailed Analysis and Step 4 for Executing each generated case. Finally we will click on Analysis in Step 5 which will generate the report detailed analysis in the result pan. The detailed pan looks like. It generates various cases of T-SQL based on the original query. It applies various hints and available hints to the query and generate various execution plans of the query and displays them in the resultant. You can clearly notice that original query had a cost of 0.0841 and logical reads about 607 pages. Whereas various options which are just following it has different execution cost as well logical read. There are few cases where we have higher logical read and there are few cases where as we have very low logical read. If we pay attention the very next row to original query have Merge_Join_Query in description and have lowest execution cost value of 0.044 and have lowest Logical Reads of 29. This row contains the query which is the most optimal re-write of the original query. Let us double click over it. Here is the query: SELECT * FROM HumanResources.Employee e INNER JOIN HumanResources.EmployeeDepartmentHistory edh ON e.BusinessEntityID = edh.BusinessEntityID INNER JOIN HumanResources.Shift s ON edh.ShiftID = s.ShiftID OPTION (MERGE JOIN) If you notice above query have additional hint of Merge Join. With the help of this Merge Join query hint this query is now performing much better than before. The entire process takes less than 60 seconds. Please note that it the join hint Merge Join was optimal for this query but it is not necessary that the same hint will be helpful in all the queries. Additionally, if the workload or data pattern changes the query hint of merge join may be no more optimal join. In that case, we will have to redo the entire exercise once again. This is the reason I do not like to use hints in my queries and I discourage all of my users to use the same. However, if you look at this example, this is a great case where hints are optimizing the performance of the query. It is humanly not possible to test out various query hints and index options with the query to figure out which is the most optimal solution. Sometimes, we need to depend on the efficiency tools like DB Optimizer to guide us the way and select the best option from the suggestion provided. Let me know what you think of this article as well your experience with DB Optimizer. Please leave a comment. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Joins, SQL Optimization, SQL Performance, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• I Didn&rsquo;t Get You Anything&hellip;

  - by Bob Rhubart

  Nearly every day this blog features a  list posts and articles written by members of the OTN architect community. But with Christmas just days away, I thought a break in that routine was in order. After all, if the holidays aren’t excuse enough for an off-topic post, then the terrorists have won. Rather than buy gifts for everyone -- which, given the readership of this blog and my budget could amount to a cash outlay of upwards of $15.00 – I thought I’d share a bit of holiday humor. I wrote the following essay back in the mid-90s, for a “print” publication that used “paper” as a content delivery system.  That was then. I’m older now, my kids are older, but my feelings toward the holidays haven’t changed… It’s New, It’s Improved, It’s Christmas! The holidays are a time of rituals. Some of these, like the shopping, the music, the decorations, and the food, are comforting in their predictability. Other rituals, like the shopping, the  music, the decorations, and the food, can leave you curled into the fetal position in some dark corner, whimpering. How you react to these various rituals depends a lot on your general disposition and credit card balance. I, for one, love Christmas. But there is one Christmas ritual that really tangles my tinsel: the seasonal editorializing about how our modern celebration of the holidays pales in comparison to that of Christmas past. It's not that the old notions of how to celebrate the holidays aren't all cozy and romantic--you can't watch marathon broadcasts of "It's A Wonderful White Christmas Carol On Thirty-Fourth Street Story" without a nostalgic teardrop or two falling onto your plate of Christmas nachos. It's just that the loudest cheerleaders for "old-fashioned" holiday celebrations overlook the fact that way-back-when those people didn't have the option of doing it any other way. Dashing through the snow in a one-horse open sleigh? No thanks. When Christmas morning rolls around, I'm going to be mighty grateful that the family is going to hop into a nice warm Toyota for the ride over to grandma's place. I figure a horse-drawn sleigh is big fun for maybe fifteen minutes. After that you’re going to want Old Dobbin to haul ass back to someplace warm where the egg nog is spiked and the family can gather in the flickering glow of a giant TV and contemplate the true meaning of football. Chestnuts roasting on an open fire? Sorry, no fireplace. We've got a furnace for heat, and stuffing nuts in there voids the warranty. Any of the roasting we do these days is in the microwave, and I'm pretty sure that if you put chestnuts in the microwave they would become little yuletide hand grenades. Although, if you've got a snoot full of Yule grog, watching chestnuts explode in your microwave might be a real holiday hoot. Some people may see microwave ovens as a symptom of creeping non-traditional holiday-ism. But I'll bet you that if there were microwave ovens around in Charles Dickens' day, the Cratchits wouldn't have had to entertain an uncharacteristically giddy Scrooge for six or seven hours while the goose cooked. Holiday entertaining is, in fact, the one area that even the most severe critic of modern practices would have to admit has not changed since Tim was Tiny. A good holiday celebration, then as now, involves lots of food, free-flowing drink, and a gathering of friends and family, some of whom you are about as happy to see as a subpoena. Just as the Cratchit's Christmas was spent with a man who, for all they knew, had suffered some kind of head trauma, so the modern holiday gathering includes relatives or acquaintances who, because they watch too many talk shows, and/or have poor personal hygiene, and/or fail to maintain scheduled medication, you would normally avoid like a plate of frosted botulism. But in the season of good will towards men, you smile warmly at the mystery uncle wandering around half-crocked with a clump of mistletoe dangling from the bill of his N.R.A. cap. Dickens' story wouldn't have become the holiday classic it has if, having spotted on their doorstep an insanely grinning, raw poultry-bearing, fresh-off-a-rough-night Scrooge, the Cratchits had pulled their shades and pretended not to be home. Which is probably what I would have done. Instead, knowing full well his reputation as a career grouch, they welcomed him into their home, and we have a touching story that teaches a valuable lesson about how the Christmas spirit can get the boss to pump up the payroll. Despite what the critics might say, our modern Christmas isn't all that different from those of long ago. Sure, the technology has changed, but that just means a bigger, brighter, louder Christmas, with lasers and holograms and stuff. It's our modern celebration of a season that even the least spiritual among us recognizes as a time of hope that the nutcases of the world will wake up and realize that peace on earth is a win/win proposition for everybody. If Christmas has changed, it's for the better. We should continue making Christmas bigger and louder and shinier until everybody gets it.  *** Happy Holidays, everyone!   del.icio.us Tags: holiday,humor Technorati Tags: holiday,humor

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• The Top Ten Security Top Ten Lists

  - by Troy Kitch

  As a marketer, we're always putting together the top 3, or 5 best, or an assortment of top ten lists. So instead of going that route, I've put together my top ten security top ten lists. These are not only for security practitioners, but also for the average Joe/Jane; because who isn't concerned about security these days? Now, there might not be ten for each one of these lists, but the title works best that way. Starting with my number ten (in no particular order): 10. Top 10 Most Influential Security-Related Movies Amrit Williams pulls together a great collection of security-related movies. He asks for comments on which one made you want to get into the business. I would have to say that my most influential movie(s), that made me want to get into the business of "stopping the bad guys" would have to be the James Bond series. I grew up on James Bond movies: thwarting the bad guy and saving the world. I recall being both ecstatic and worried when Silicon Valley-themed "A View to A Kill" hit theaters: "An investigation of a horse-racing scam leads 007 to a mad industrialist who plans to create a worldwide microchip monopoly by destroying California's Silicon Valley." Yikes! 9. Top Ten Security Careers From movies that got you into the career, here’s a top 10 list of security-related careers. It starts with number then, Information Security Analyst and ends with number one, Malware Analyst. They point out the significant growth in security careers and indicate that "according to the Bureau of Labor Statistics, the field is expected to experience growth rates of 22% between 2010-2020. If you are interested in getting into the field, Oracle has many great opportunities all around the world.  8. Top 125 Network Security Tools A bit outside of the range of 10, the top 125 Network Security Tools is an important list because it includes a prioritized list of key security tools practitioners are using in the hacking community, regardless of whether they are vendor supplied or open source. The exhaustive list provides ratings, reviews, searching, and sorting. 7. Top 10 Security Practices I have to give a shout out to my alma mater, Cal Poly, SLO: Go Mustangs! They have compiled their list of top 10 practices for students and faculty to follow. Educational institutions are a common target of web based attacks and miscellaneous errors according to the 2014 Verizon Data Breach Investigations Report.    6. (ISC)2 Top 10 Safe and Secure Online Tips for Parents This list is arguably the most important list on my list. The tips were "gathered from (ISC)2 member volunteers who participate in the organization’s Safe and Secure Online program, a worldwide initiative that brings top cyber security experts into schools to teach children ages 11-14 how to protect themselves in a cyber-connected world…If you are a parent, educator or organization that would like the Safe and Secure Online presentation delivered at your local school, or would like more information about the program, please visit here.” 5. Top Ten Data Breaches of the Past 12 Months This type of list is always changing, so it's nice to have a current one here from Techrader.com. They've compiled and commented on the top breaches. It is likely that most readers here were effected in some way or another. 4. Top Ten Security Comic Books Although mostly physical security controls, I threw this one in for fun. My vote for #1 (not on the list) would be Professor X. The guy can breach confidentiality, integrity, and availability just by messing with your thoughts. 3. The IOUG Data Security Survey's Top 10+ Threats to Organizations The Independent Oracle Users Group annual survey on enterprise data security, Leaders Vs. Laggards, highlights what Oracle Database users deem as the top 12 threats to their organization. You can find a nice graph on page 9; Figure 7: Greatest Threats to Data Security. 2. The Ten Most Common Database Security Vulnerabilities Though I don't necessarily agree with all of the vulnerabilities in this order...I like a list that focuses on where two-thirds of your sensitive and regulated data resides (Source: IDC).  1. OWASP Top Ten Project The Online Web Application Security Project puts together their annual list of the 10 most critical web application security risks that organizations should be including in their overall security, business risk and compliance plans. In particular, SQL injection risks continues to rear its ugly head each year. Oracle Audit Vault and Database Firewall can help prevent SQL injection attacks and monitor database and system activity as a detective security control. Did I miss any?

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• $.fadeTo/fadeOut() operations on Table Rows in IE fail

  - by Rick Strahl

  Here’s a a small problem that one of customers ran into a few days ago: He was playing around with some of the sample code I’ve put out for one of my simple jQuery demos which deals with providing a simple pulse behavior plug-in: $.fn.pulse = function(time) { if (!time) time = 2000; // *** this == jQuery object that contains selections $(this).fadeTo(time, 0.20, function() { $(this).fadeTo(time, 1); }); return this; } it’s a very simplistic plug-in and it works fine for simple pulse animations. However he ran into a problem where it didn’t work when working with tables – specifically pulsing a table row in Internet Explorer. Works fine in FireFox and Chrome, but IE not so much. It also works just fine in IE as long as you don’t try it on tables or table rows specifically. Applying against something like this (an ASP.NET GridView): var sel = $("#gdEntries>tbody>tr") .not(":first-child") // no header .not(":last-child") // no footer .filter(":even") .addClass("gridalternate"); // *** Demonstrate simple plugin sel.pulse(2000); fails in IE. No pulsing happens in any version of IE. After some additional experimentation with single rows and various ways of selecting each and still failing, I’ve come to the conclusion that the various fade operations in jQuery simply won’t work correctly in IE (any version). So even something as ‘elemental’ as this: var el = $("#gdEntries>tbody>tr").get(0);$(el).fadeOut(2000); is not working correctly. The item will stick around for 2 seconds and then magically disappear. Likewise: sel.hide().fadeIn(5000); also doesn’t fade in although the items become immediately visible in IE. Go figure that behavior out. Thanks to a tweet from red_square and a link he provided here is a grid that explains what works and doesn’t in IE (and most last gen browsers) regarding opacity: http://www.quirksmode.org/js/opacity.html It appears from this link that table and row elements can’t be made opaque, but td elements can. This means for the row selections I can force each of the td elements to be selected and then pulse all of those. Once you have the rows it’s easy to explicitly select all the columns in those rows with .find(“td”). Aha the following actually works: var sel = $("#gdEntries>tbody>tr") .not(":first-child") // no header .not(":last-child") // no footer .filter(":even") .addClass("gridalternate"); // *** Demonstrate simple plugin sel.find("td").pulse(2000); A little unintuitive that, but it works. Stay away from <table> and <tr> Fades The moral of the story is – stay away from TR, TH and TABLE fades and opacity. If you have to do it on tables use the columns instead and if necessary use .find(“td”) on your row(s) selector to grab all the columns. I’ve been surprised by this uhm relevation, since I use fadeOut in almost every one of my applications for deletion of items and row deletions from grids are not uncommon especially in older apps. But it turns out that fadeOut actually works in terms of behavior: It removes the item when the timeout’s done and because the fade is relatively short lived and I don’t extensively test IE code any more I just never noticed that the fade wasn’t happening. Note – this behavior or rather lack thereof appears to be specific to table table,tr,th elements. I see no problems with other elements like <div> and <li> items. Chalk this one up to another of IE’s shortcomings. Incidentally I’m not the only one who has failed to address this in my simplistic plug-in: The jquery-ui pulsate effect also fails on the table rows in the same way. sel.effect("pulsate", { times: 3 }, 2000); and it also works with the same workaround. If you’re already using jquery-ui definitely use this version of the plugin which provides a few more options… Bottom line: be careful with table based fade operations and remember that if you do need to fade – fade on columns.© Rick Strahl, West Wind Technologies, 2005-2010Posted in jQuery  

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• 2d movement solution

  - by Phil

  Hi! I'm making a simple top-down tank game on the ipad where the user controls the movement of the tank with the left "joystick" and the rotation of the turret with the right one. I've spent several hours just trying to get it to work decently but now I turn to the pros :) I have two referencial objects, one for the movement and one for the rotation. The referencial objects always stay max two units away from the tank and I use them to tell the tank in what direction to move. I chose this approach to decouple movement and rotational behaviour from the raw input of the joysticks, I believe this will make it simpler to implement whatever behaviour I want for the tank. My problem is 1; the turret rotates the long way to the target. With this I mean that the target can be -5 degrees away in rotation and still it rotates 355 degrees instead of -5 degrees. I can't figure out why. The other problem is with the movement. It just doesn't feel right to have the tank turn while moving. I'd like to have a solution that would work as well for the AI as for the player. A blackbox function for the movement where the player only specifies in what direction it should move and it moves there under the constraints that are imposed on it. I am using the standard joystick class found in the Unity iPhone package. This is the code I'm using for the movement: public class TankFollow : MonoBehaviour { //Check angle difference and turn accordingly public GameObject followPoint; public float speed; public float turningSpeed; void Update() { transform.position = Vector3.Slerp(transform.position, followPoint.transform.position, speed * Time.deltaTime); //Calculate angle var forwardA = transform.forward; var forwardB = (followPoint.transform.position - transform.position); var angleA = Mathf.Atan2(forwardA.x, forwardA.z) * Mathf.Rad2Deg; var angleB = Mathf.Atan2(forwardB.x, forwardB.z) * Mathf.Rad2Deg; var angleDiff = Mathf.DeltaAngle(angleA, angleB); //print(angleDiff.ToString()); if (angleDiff > 5) { //Rotate to transform.Rotate(new Vector3(0, (-turningSpeed * Time.deltaTime),0)); //transform.rotation = new Quaternion(transform.rotation.x, transform.rotation.y + adjustment, transform.rotation.z, transform.rotation.w); } else if (angleDiff < 5) { transform.Rotate(new Vector3(0, (turningSpeed * Time.deltaTime),0)); //transform.rotation = new Quaternion(transform.rotation.x, transform.rotation.y + adjustment, transform.rotation.z, transform.rotation.w); } else { } transform.position = new Vector3(transform.position.x, 0, transform.position.z); } } And this is the code I'm using to rotate the turret: void LookAt() { var forwardA = -transform.right; var forwardB = (toLookAt.transform.position - transform.position); var angleA = Mathf.Atan2(forwardA.x, forwardA.z) * Mathf.Rad2Deg; var angleB = Mathf.Atan2(forwardB.x, forwardB.z) * Mathf.Rad2Deg; var angleDiff = Mathf.DeltaAngle(angleA, angleB); //print(angleDiff.ToString()); if (angleDiff - 180 > 1) { //Rotate to transform.Rotate(new Vector3(0, (turretSpeed * Time.deltaTime),0)); //transform.rotation = new Quaternion(transform.rotation.x, transform.rotation.y + adjustment, transform.rotation.z, transform.rotation.w); } else if (angleDiff - 180 < -1) { transform.Rotate(new Vector3(0, (-turretSpeed * Time.deltaTime),0)); //transform.rotation = new Quaternion(transform.rotation.x, transform.rotation.y + adjustment, transform.rotation.z, transform.rotation.w); print((angleDiff - 180).ToString()); } else { } } Since I want the turret reference point to turn in relation to the tank (when you rotate the body, the turret should follow and not stay locked on since it makes it impossible to control when you've got two thumbs to work with), I've made the TurretFollowPoint a child of the Turret object, which in turn is a child of the body. I'm thinking that I'm making it too difficult for myself with the reference points but I'm imagining that it's a good idea. Please be honest about this point. So I'll be grateful for any help I can get! I'm using Unity3d iPhone. Thanks!

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• Simple Excel Export with EPPlus

  - by Jesse Taber

  Originally posted on: http://geekswithblogs.net/GruffCode/archive/2013/10/30/simple-excel-export-with-epplus.aspxAnyone I’ve ever met who works with an application that sits in front of a lot of data loves it when they can get that data exported to an Excel file for them to mess around with offline. As both developer and end user of a little website project that I’ve been working on, I found myself wanting to be able to get a bunch of the data that the application was collecting into an Excel file. The great thing about being both an end user and a developer on a project is that you can build the features that you really want! While putting this feature together I came across the fantastic EPPlus library. This library is certainly very well known and popular, but I was so impressed with it that I thought it was worth a quick blog post. This library is extremely powerful; it lets you create and manipulate Excel 2007/2010 spreadsheets in .NET code with a high degree of flexibility. My only gripe with the project is that they are not touting how insanely easy it is to build a basic Excel workbook from a simple data source. If I were running this project the approach I’m about to demonstrate in this post would be front and center on the landing page for the project because it shows how easy it really is to get started and serves as a good way to ease yourself in to some of the more advanced features. The website in question uses RavenDB, which means that we’re dealing with POCOs to model the data throughout all layers of the application. I love working like this so when it came time to figure out how to export some of this data to an Excel spreadsheet I wanted to find a way to take an IEnumerable<T> and just have it dumped to Excel with each item in the collection being modeled as a single row in the Excel worksheet. Consider the following class: public class Employee { public int Id { get; set; } public string Name { get; set; } public decimal HourlyRate { get; set; } public DateTime HireDate { get; set; } } Now let’s say we have a collection of these represented as an IEnumerable<Employee> and we want to be able to output it to an Excel file for offline querying/manipulation. As it turns out, this is dead simple to do with EPPlus. Have a look: public void ExportToExcel(IEnumerable<Employee> employees, FileInfo targetFile) { using (var excelFile = new ExcelPackage(targetFile)) { var worksheet = excelFile.Workbook.Worksheets.Add("Sheet1"); worksheet.Cells["A1"].LoadFromCollection(Collection: employees, PrintHeaders: true); excelFile.Save(); } } That’s it. Let’s break down what’s going on here: Create a ExcelPackage to model the workbook (Excel file). Note that the ‘targetFile’ value here is a FileInfo object representing the location on disk where I want the file to be saved. Create a worksheet within the workbook. Get a reference to the top-leftmost cell (addressed as A1) and invoke the ‘LoadFromCollection’ method, passing it our collection of Employee objects. Behind the scenes this is reflecting over the properties of the type provided and pulling out any public members to become columns in the resulting Excel output. The ‘PrintHeaders’ parameter tells EPPlus to grab the name of the property and put it in the first row. Save the Excel file All of the heavy lifting here is being done by the ‘LoadFromCollection’ method, and that’s a good thing. Now, this was really easy to do, but it has some limitations. Using this approach you get a very plain, un-styled Excel worksheet. The column widths are all set to the default. The number format for all cells is ‘General’ (which proves particularly interesting if you have a DateTime property in your data source). I’m a “no frills” guy, so I wasn’t bothered at all by trading off simplicity for style and formatting. That said, EPPlus has tons of samples that you can download that illustrate how to apply styles and formatting to cells and a ton of other advanced features that are way beyond the scope of this post.

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• HTML5 and CSS3 Editing in Windows Live Writer

  - by Rick Strahl

  Windows Live Writer is a wonderful tool for editing blog posts and getting them posted to your blog. What makes it nice is that it has a small set of useful features, plus a simple plug-in model that has spawned many useful add-ins. Small tool with a reasonably decent plug-in model to extend equals a great solution to a simple problem. If you're running Windows, have a blog and aren’t using Live Writer you’re probably doing it wrong…One of Live Writer’s nice features is that it can download your blog’s CSS for preview and edit displays. It lets you edit your content inside of the context of that CSS using the WYSIWYG editor, so your content actually looks very close to what you’ll see on your blog while you’re editing your post. Unfortunately Live Writer renders the HTML content in the Web Browser Control’s  default IE 7 rendering mode. Yeah you read that right: IE 7 is the default for the Web Browser control and most applications that use it, are stuck in this modus unless the application explicitly overrides this default. The Web Browser control does not use the version of Internet Explorer installed on the system (IE 10 on my Win8 machine) but uses IE 7 mode for ‘compatibility’ for old applications.If you are importing your blog’s CSS that may suck if you’re using rich HTML 5 and CSS 3 formatting. Hack the Registry to get Live Writer to render using IE 9 or 10In order to get Live Writer (or any other application that uses the Web Browser Control for that matter) to render you can apply a registry hack that overrides the Web Browser Control engine usage for a specific application. I wrote about this in detail in a previous blog post a couple of years back.Here’s how you can set up Windows Live Writer to render your CSS 3 by making a change in your registry:The above is for setup on a 64 bit machine, where I configure Live Writer which is a 32 bit application for using IE 10 rendering. The keys set are as follows:32bit Configuration on 64 bit machine:HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATIONKey: WindowsLiveWriter.exeValue: 9000 or 10000  (IE 9 or 10 respectively) (DWORD value)On a 32 bit only machine: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATIONKey: WindowsLiveWriter.exeValue: 9000 or 10000  (IE 9 or 10 respectively) (DWORD value)Use decimal values of 9000, 10000 or 11000 to specify specific versions of Internet Explorer. This is a minor tweak, but it’s nice to actually see my blog posts now with the proper CSS formatting intact. Notice the rounded borders and shadow on the code blocks as well as the overflow-x and scrollbars that show up. In this particular case I can see what the code blocks actually look like in a specific resolution – much better than in the old plain view which just chopped things off at the end of the window frame. There are a few other elements that now show properly in the editor as well including block quotes and note boxes that I occasionally use. It’s minor stuff, but it makes the editing experience better yet and closer to the final things so there are less republish operations than I previously had. Sweet!Note that this approach of putting an IE version override into the registry works with most applications that use the Web Browser control. If you are using the Web Browser control in your own applications, it’s a good idea to switch the browser to a more recent version so you can take advantage of HTML 5 and CSS 3 in your browser displayed content by automatically setting this flag in the registry or as part of the application’s startup routine if not dedicated setup tool is used. At the very least you might set it to 9000 (IE 9) which supports most of the basic CSS3 features and is a decent baseline that works for most Windows 7 and 8 machines. If running pre-IE9, the browser will fall back to IE7 rendering and look bad but at least more recent browsers will see an improved experience.I’m surprised that there aren’t more vendors and third party apps using this feature. You can see in my first screen shot that there are only very few entries in the registry key group on my machine – any other apps use the Web Browser control are using IE7. Go figure. Certainly Windows Live Writer should be writing this key into the registry automatically as part of installation to support this functionality out of the box, but alas since it does not, this registry hack lets you get your way anyway…Resources.reg Files to register Live Write Browser Emulation (set for IE9)Specifying Internet Explorer Version for ApplicationsSnagIt LiveWriter Plug-inDownload Windows Live WriterDownload Windows Live Writer with Chocolatey© Rick Strahl, West Wind Technologies, 2005-2013Posted in Live Writer  Windows   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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• The ugly evolution of running a background operation in the context of an ASP.NET app

  - by Jeff

  If you’re one of the two people who has followed my blog for many years, you know that I’ve been going at POP Forums now for over almost 15 years. Publishing it as an open source app has been a big help because it helps me understand how people want to use it, and having it translated to six languages is pretty sweet. Despite this warm and fuzzy group hug, there has been an ugly hack hiding in there for years. One of the things we find ourselves wanting to do is hide some kind of regular process inside of an ASP.NET application that runs periodically. The motivation for this has always been that a lot of people simply don’t have a choice, because they’re running the app on shared hosting, or don’t otherwise have access to a box that can run some kind of regular background service. In POP Forums, I “solved” this problem years ago by hiding some static timers in an HttpModule. Truthfully, this works well as long as you don’t run multiple instances of the app, which in the cloud world, is always a possibility. With the arrival of WebJobs in Azure, I’m going to solve this problem. This post isn’t about that. The other little hacky problem that I “solved” was spawning a background thread to queue emails to subscribed users of the forum. This evolved quite a bit over the years, starting with a long running page to mail users in real-time, when I had only a few hundred. By the time it got into the thousands, or tens of thousands, I needed a better way. What I did is launched a new thread that read all of the user data in, then wrote a queued email to the database (as in, the entire body of the email, every time), with the properly formatted opt-out link. It was super inefficient, but it worked. Then I moved my biggest site using it, CoasterBuzz, to an Azure Website, and it stopped working. So let’s start with the first stupid thing I was doing. The new thread was simply created with delegate code inline. As best I can tell, Azure Websites are more aggressive about garbage collection, because that thread didn’t queue even one message. When the calling server response went out of scope, so went the magic background thread. Duh, all I had to do was move the thread to a private static variable in the class. That’s the way I was able to keep stuff running from the HttpModule. (And yes, I know this is still prone to failure, particularly if the app recycles. For as infrequently as it’s used, I have not, however, experienced this.) It was still failing, but this time I wasn’t sure why. It would queue a few dozen messages, then die. Running in Azure, I had to turn on the application logging and FTP in to see what was going on. That led me to a helper method I was using as delegate to build the unsubscribe links. The idea here is that I didn’t want yet another config entry to describe the base URL, appended with the right path that would match the routing table. No, I wanted the app to figure it out for you, so I came up with this little thing: public static string FullUrlHelper(this Controller controller, string actionName, string controllerName, object routeValues = null) { var helper = new UrlHelper(controller.Request.RequestContext); var requestUrl = controller.Request.Url; if (requestUrl == null) return String.Empty; var url = requestUrl.Scheme + "://"; url += requestUrl.Host; url += (requestUrl.Port != 80 ? ":" + requestUrl.Port : ""); url += helper.Action(actionName, controllerName, routeValues); return url; } And yes, that should have been done with a string builder. This is useful for sending out the email verification messages, too. As clever as I thought I was with this, I was using a delegate in the admin controller to format these unsubscribe links for tens of thousands of users. I passed that delegate into a service class that did the email work: Func<User, string> unsubscribeLinkGenerator = user => this.FullUrlHelper("Unsubscribe", AccountController.Name, new { id = user.UserID, key = _profileService.GetUnsubscribeHash(user) }); _mailingListService.MailUsers(subject, body, htmlBody, unsubscribeLinkGenerator); Cool, right? Actually, not so much. If you look back at the helper, this delegate then will depend on the controller context to learn the routing and format for the URL. As you might have guessed, those things were turning null after a few dozen formatted links, when the original request to the admin controller went away. That this wasn’t already happening on my dedicated server is surprising, but again, I understand why the Azure environment might be eager to reclaim a thread after servicing the request. It’s already inefficient that I’m building the entire email for every user, but going back to check the routing table for the right link every time isn’t a win either. I put together a little hack to look up one generic URL, and use that as the basis for a string format. If you’re wondering why I didn’t just use the curly braces up front, it’s because they get URL formatted: var baseString = this.FullUrlHelper("Unsubscribe", AccountController.Name, new { id = "--id--", key = "--key--" }); baseString = baseString.Replace("--id--", "{0}").Replace("--key--", "{1}"); Func unsubscribeLinkGenerator = user => String.Format(baseString, user.UserID, _profileService.GetUnsubscribeHash(user)); _mailingListService.MailUsers(subject, body, htmlBody, unsubscribeLinkGenerator); And wouldn’t you know it, the new solution works just fine. It’s still kind of hacky and inefficient, but it will work until this somehow breaks too.

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• FireFox 6 Super Slow? Cache Settings Corruption

  - by Rick Strahl

  For those of you that follow me on Twitter, you've probably seen some of my tweets regarding major performance problems I've seen with the install of FireFox 6.0. FireFox 6.0 was released a couple of weeks ago and is treated as a 'force feed' update for FireFox 5.0. I'm not sure what the deal is with this braindead versioning that Mozilla is doing with major version releases coming out, what now every other month? Seriously that's retarded especially given the limited number of new features these releases bring, and the upgrade pain for plug-ins that the major version release causes. Anyway, after the FireFox updater bugged me long enough I finally gave in last week and updated to FireFox 6. Immediately after install I noticed terrible performance. Everything was running at a snail's pace with Web pages loading slowly and most content actually slowly 'painting' the page. A typical sign of content downloading slowly. However these are pages that should be mostly cached on my system and even repeated accesses ran just as slow. Just for a reality check I ran the same sites in Chrome (blazing fast) and IE (fast enough :-)) but FireFox - dog on a stick. Why so slow Boss? While complaining lots of people recommended to ditch FireFox - use Chrome, yada yada yada. Yeah, Chrome is fast and getting better but I have a number of plug-ins that I use in FF that I can't easily give up. So I suffered and started looking around more closely at what was happening. The first thing I noticed when accessing pages was that I continually saw accesses to the Google CDN downloading jQuery and jQuery UI. UI especially is pretty heavy in size and currently I'm in a location with a fairly slow IP connection where large files are a bit of an issue. However, seeing the CDN urls pop up repeatedly raised a flag with me. That stuff should be caching and it looked like each and every hit was reloading these scripts and various images over and over again. Fired up FireBug and sure enough I saw something like this on a repeated hit to my blog: Those two highlights are jquery and the main CSS file for the site and both are being loaded fully and taking a while to load. However, since this page had been loaded before, these items should be cached and show 304 requests instead of the full HTTP requests returning 200 result codes. In short it looked like FireFox was not caching ANY content at all and constantly reloading all page resources. No wonder things were running dog slow. Once I realized what the problem was I took a look in the about:config settings and lo and behold a bunch of the cache settings were set to not cache: In my case ALL the main cache flags were set to false for some reason that I can't figure out.  It appears that after the FireFox 6 update these flags somehow mysteriously changed and performance took a nose dive. Switching the .enable flags back to true and resetting all the cache settings tote default reverted performance back to the way it's supposed to be: reasonably fast and snappy as soon as content is cached and accessed again  from cache. I try not to muck with the about:config settings much (other than turning off the IPV6 option) but when there are problems access to these features can be really nice. However, I treat this as a last resort so it took me quite some time before I started looking through ALL the settings. This takes a while, not knowing what I was looking for exactly. If Web load performance is slow it's a good idea to check the cache settings. I have no idea what hosed these settings for me - I certainly didn't explicitly set them in about:config and while in FireFox's Options dialog I didn't see any option that would affect global caching like this, so this remains a mystery to me. Anyway, I hope that this is helpful to some, in case some of you end up running into a similar issue.© Rick Strahl, West Wind Technologies, 2005-2011Posted in FireFox   Tweet (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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• Cannot SSH to ubuntu server - openssh server owner changed

  - by Kshitiz Shankar

  I am using suPHP with Apache for virtual hosting but somewhere down the line my root ssh access is getting screwed up. I haven't been able to figure out why it is happening but eventually, my root user is not able to ssh to the server. I get this error: *** invalid open call: O_CREAT without mode ***: sshd: root@pts/3 terminated ======= Backtrace: ========= /lib/x86_64-linux-gnu/libc.so.6(__fortify_fail+0x37)[0x7f12fe871817] /lib/x86_64-linux-gnu/libc.so.6(+0xeb7e1)[0x7f12fe8527e1] sshd: root@pts/3[0x41a542] sshd: root@pts/3[0x41a9eb] sshd: root@pts/3[0x41aeb8] sshd: root@pts/3[0x409630] sshd: root@pts/3[0x40f9ed] sshd: root@pts/3[0x410dd6] sshd: root@pts/3[0x411994] sshd: root@pts/3[0x411f16] sshd: root@pts/3[0x40b253] sshd: root@pts/3[0x42be24] sshd: root@pts/3[0x40c9cb] sshd: root@pts/3[0x412199] sshd: root@pts/3[0x4061a2] /lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0xed)[0x7f12fe78876d] sshd: root@pts/3[0x407635] ======= Memory map: ======== 00400000-00448000 r-xp 00000000 ca:02 4554758 /usr/sbin/sshd 00647000-00648000 r--p 00047000 ca:02 4554758 /usr/sbin/sshd 00648000-00649000 rw-p 00048000 ca:02 4554758 /usr/sbin/sshd 00649000-00750000 rw-p 00000000 00:00 0 01794000-017b5000 rw-p 00000000 00:00 0 [heap] 7f12fd5ad000-7f12fd5c2000 r-xp 00000000 ca:02 3489844 /lib/x86_64-linux-gnu/libgcc_s.so.1 7f12fd5c2000-7f12fd7c1000 ---p 00015000 ca:02 3489844 /lib/x86_64-linux-gnu/libgcc_s.so.1 7f12fd7c1000-7f12fd7c2000 r--p 00014000 ca:02 3489844 /lib/x86_64-linux-gnu/libgcc_s.so.1 7f12fd7c2000-7f12fd7c3000 rw-p 00015000 ca:02 3489844 /lib/x86_64-linux-gnu/libgcc_s.so.1 7f12fd7c3000-7f12fd7db000 r-xp 00000000 ca:02 3489977 /lib/x86_64-linux-gnu/libresolv-2.15.so 7f12fd7db000-7f12fd9db000 ---p 00018000 ca:02 3489977 /lib/x86_64-linux-gnu/libresolv-2.15.so 7f12fd9db000-7f12fd9dc000 r--p 00018000 ca:02 3489977 /lib/x86_64-linux-gnu/libresolv-2.15.so 7f12fd9dc000-7f12fd9dd000 rw-p 00019000 ca:02 3489977 /lib/x86_64-linux-gnu/libresolv-2.15.so 7f12fd9dd000-7f12fd9df000 rw-p 00000000 00:00 0 7f12fd9df000-7f12fd9e6000 r-xp 00000000 ca:02 3489994 /lib/x86_64-linux-gnu/libnss_dns-2.15.so 7f12fd9e6000-7f12fdbe5000 ---p 00007000 ca:02 3489994 /lib/x86_64-linux-gnu/libnss_dns-2.15.so 7f12fdbe5000-7f12fdbe6000 r--p 00006000 ca:02 3489994 /lib/x86_64-linux-gnu/libnss_dns-2.15.so 7f12fdbe6000-7f12fdbe7000 rw-p 00007000 ca:02 3489994 /lib/x86_64-linux-gnu/libnss_dns-2.15.so 7f12fdbe7000-7f12fdd27000 rw-s 00000000 00:04 6167294 /dev/zero (deleted) 7f12fdd27000-7f12fdd33000 r-xp 00000000 ca:02 3489984 /lib/x86_64-linux-gnu/libnss_files-2.15.so 7f12fdd33000-7f12fdf32000 ---p 0000c000 ca:02 3489984 /lib/x86_64-linux-gnu/libnss_files-2.15.so 7f12fdf32000-7f12fdf33000 r--p 0000b000 ca:02 3489984 /lib/x86_64-linux-gnu/libnss_files-2.15.so 7f12fdf33000-7f12fdf34000 rw-p 0000c000 ca:02 3489984 /lib/x86_64-linux-gnu/libnss_files-2.15.so 7f12fdf34000-7f12fdf3e000 r-xp 00000000 ca:02 3489979 /lib/x86_64-linux-gnu/libnss_nis-2.15.so 7f12fdf3e000-7f12fe13e000 ---p 0000a000 ca:02 3489979 /lib/x86_64-linux-gnu/libnss_nis-2.15.so 7f12fe13e000-7f12fe13f000 r--p 0000a000 ca:02 3489979 /lib/x86_64-linux-gnu/libnss_nis-2.15.so 7f12fe13f000-7f12fe140000 rw-p 0000b000 ca:02 3489979 /lib/x86_64-linux-gnu/libnss_nis-2.15.so 7f12fe140000-7f12fe157000 r-xp 00000000 ca:02 3489996 /lib/x86_64-linux-gnu/libnsl-2.15.so 7f12fe157000-7f12fe356000 ---p 00017000 ca:02 3489996 /lib/x86_64-linux-gnu/libnsl-2.15.so 7f12fe356000-7f12fe357000 r--p 00016000 ca:02 3489996 /lib/x86_64-linux-gnu/libnsl-2.15.so 7f12fe357000-7f12fe358000 rw-p 00017000 ca:02 3489996 /lib/x86_64-linux-gnu/libnsl-2.15.so 7f12fe358000-7f12fe35a000 rw-p 00000000 00:00 0 7f12fe35a000-7f12fe362000 r-xp 00000000 ca:02 3489985 /lib/x86_64-linux-gnu/libnss_compat-2.15.so 7f12fe362000-7f12fe561000 ---p 00008000 ca:02 3489985 /lib/x86_64-linux-gnu/libnss_compat-2.15.so 7f12fe561000-7f12fe562000 r--p 00007000 ca:02 3489985 /lib/x86_64-linux-gnu/libnss_compat-2.15.so 7f12fe562000-7f12fe563000 rw-p 00008000 ca:02 3489985 /lib/x86_64-linux-gnu/libnss_compat-2.15.so 7f12fe563000-7f12fe565000 r-xp 00000000 ca:02 3489886 /lib/x86_64-linux-gnu/libdl-2.15.so 7f12fe565000-7f12fe765000 ---p 00002000 ca:02 3489886 /lib/x86_64-linux-gnu/libdl-2.15.so 7f12fe765000-7f12fe766000 r--p 00002000 ca:02 3489886 /lib/x86_64-linux-gnu/libdl-2.15.so 7f12fe766000-7f12fe767000 rw-p 00003000 ca:02 3489886 /lib/x86_64-linux-gnu/libdl-2.15.so 7f12fe767000-7f12fe91c000 r-xp 00000000 ca:02 3489888 /lib/x86_64-linux-gnu/libc-2.15.so 7f12fe91c000-7f12feb1b000 ---p 001b5000 ca:02 3489888 /lib/x86_64-linux-gnu/libc-2.15.so 7f12feb1b000-7f12feb1f000 r--p 001b4000 ca:02 3489888 /lib/x86_64-linux-gnu/libc-2.15.so 7f12feb1f000-7f12feb21000 rw-p 001b8000 ca:02 3489888 /lib/x86_64-linux-gnu/libc-2.15.so 7f12feb21000-7f12feb26000 rw-p 00000000 00:00 0 7f12feb26000-7f12feb2f000 r-xp 00000000 ca:02 3489983 /lib/x86_64-linux-gnu/libcrypt-2.15.so 7f12feb2f000-7f12fed2f000 ---p 00009000 ca:02 3489983 /lib/x86_64-linux-gnu/libcrypt-2.15.so 7f12fed2f000-7f12fed30000 r--p 00009000 ca:02 3489983 /lib/x86_64-linux-gnu/libcrypt-2.15.so 7f12fed30000-7f12fed31000 rw-p 0000a000 ca:02 3489983 /lib/x86_64-linux-gnu/libcrypt-2.15.so 7f12fed31000-7f12fed5f000 rw-p 00000000 00:00 0 7f12fed5f000-7f12fef10000 r-xp 00000000 ca:02 3489831 /lib/x86_64-linux-gnu/libcrypto.so.1.0.0 7f12fef10000-7f12ff110000 ---p 001b1000 ca:02 3489831 /lib/x86_64-linux-gnu/libcrypto.so.1.0.0 7f12ff110000-7f12ff12b000 r--p 001b1000 ca:02 3489831 /lib/x86_64-linux-gnu/libcrypto.so.1.0.0 7f12ff12b000-7f12ff136000 rw-p 001cc000 ca:02 3489831 /lib/x86_64-linux-gnu/libcrypto.so.1.0.0 7f12ff136000-7f12ff13a000 rw-p 00000000 00:00 0 7f12ff13a000-7f12ff150000 r-xp 00000000 ca:02 3490020 /lib/x86_64-linux-gnu/libz.so.1.2.3.4 7f12ff150000-7f12ff34f000 ---p 00016000 ca:02 3490020 /lib/x86_64-linux-gnu/libz.so.1.2.3.4 7f12ff34f000-7f12ff350000 r--p 00015000 ca:02 3490020 /lib/x86_64-linux-gnu/libz.so.1.2.3.4Connection to stageserver.dockphp.com closed. After some debugging, I was able to narrow it down to a few things. For some reason the sshd daemon is running as root:www-data (apache user) instead of root. My ftp connection works but ssh over terminal fails. I have no idea whether it is getting caused due to suPHP or not (because that is the only place where user permission's etc. change). I really need to narrow it down and fix it asap. Thanks a lot!

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• Login failed for user 'sa' because the account is currently locked out. The system administrator can

  - by cabhilash

  Login failed for user 'sa' because the account is currently locked out. The system administrator can unlock it. (Microsoft SQL Server, Error: 18486) SQL server has local password policies. If policy is enabled which locks down the account after X number of failed attempts then the account is automatically locked down.This error with 'sa' account is very common. sa is default administartor login available with SQL server. So there are chances that an ousider has tried to bruteforce your system. (This can cause even if a legitimate tries to access the account with wrong password.Sometimes a user would have changed the password without informing others. So the other users would try to lo) You can unlock the account with the following options (use another admin account or connect via windows authentication) Alter account & unlock ALTER LOGIN sa WITH PASSWORD='password' UNLOCK Use another account Almost everyone is aware of the sa account. This can be the potential security risk. Even if you provide strong password hackers can lock the account by providing the wrong password. ( You can provide extra security by installing firewall or changing the default port but these measures are not always practical). As a best practice you can disable the sa account and use another account with same privileges.ALTER LOGIN sa DISABLE You can edit the lock-ot options using gpedit.msc( in command prompt type gpedit.msc and press enter). Navigate to Account Lokout policy as shown in the figure The Following options are available Account lockout threshold This security setting determines the number of failed logon attempts that causes a user account to be locked out. A locked-out account cannot be used until it is reset by an administrator or until the lockout duration for the account has expired. You can set a value between 0 and 999 failed logon attempts. If you set the value to 0, the account will never be locked out. Failed password attempts against workstations or member servers that have been locked using either CTRL+ALT+DELETE or password-protected screen savers count as failed logon attempts. Account lockout duration This security setting determines the number of minutes a locked-out account remains locked out before automatically becoming unlocked. The available range is from 0 minutes through 99,999 minutes. If you set the account lockout duration to 0, the account will be locked out until an administrator explicitly unlocks it. If an account lockout threshold is defined, the account lockout duration must be greater than or equal to the reset time. Default: None, because this policy setting only has meaning when an Account lockout threshold is specified. Reset account lockout counter after This security setting determines the number of minutes that must elapse after a failed logon attempt before the failed logon attempt counter is reset to 0 bad logon attempts. The available range is 1 minute to 99,999 minutes. If an account lockout threshold is defined, this reset time must be less than or equal to the Account lockout duration. Default: None, because this policy setting only has meaning when an Account lockout threshold is specified.When creating SQL user you can set CHECK_POLICY=on which will enforce the windows password policy on the account. The following policies will be applied Define the Enforce password history policy setting so that several previous passwords are remembered. With this policy setting, users cannot use the same password when their password expires.  Define the Maximum password age policy setting so that passwords expire as often as necessary for your environment, typically, every 30 to 90 days. With this policy setting, if an attacker cracks a password, the attacker only has access to the network until the password expires.  Define the Minimum password age policy setting so that passwords cannot be changed until they are more than a certain number of days old. This policy setting works in combination with the Enforce password historypolicy setting. If a minimum password age is defined, users cannot repeatedly change their passwords to get around the Enforce password history policy setting and then use their original password. Users must wait the specified number of days to change their passwords.  Define a Minimum password length policy setting so that passwords must consist of at least a specified number of characters. Long passwords--seven or more characters--are usually stronger than short ones. With this policy setting, users cannot use blank passwords, and they have to create passwords that are a certain number of characters long.  Enable the Password must meet complexity requirements policy setting. This policy setting checks all new passwords to ensure that they meet basic strong password requirements.  Password must meet the following complexity requirement, when they are changed or created: Not contain the user's entire Account Name or entire Full Name. The Account Name and Full Name are parsed for delimiters: commas, periods, dashes or hyphens, underscores, spaces, pound signs, and tabs. If any of these delimiters are found, the Account Name or Full Name are split and all sections are verified not to be included in the password. There is no check for any character or any three characters in succession. Contain characters from three of the following five categories:  English uppercase characters (A through Z) English lowercase characters (a through z) Base 10 digits (0 through 9) Non-alphabetic characters (for example, !, $, #, %) A catch-all category of any Unicode character that does not fall under the previous four categories. This fifth category can be regionally specific.

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• What Did You Do? is a Bad Question

  - by Ajarn Mark Caldwell

  Brian Moran (blog | Twitter) did a great presentation today for the PASS Professional Development Virtual Chapter on The Art of Questions.  One of the points that Brian made was that there are good questions and bad (or at least not-as-good) questions.  Good questions tend to open-up the conversation and engender positive reactions (perhaps even trust and respect) between the participants; and bad questions tend to close-down a conversation either through the narrow list of possible responses (e.g. strictly Yes/No) or through the negative reactions they can produce.  And this explains why I so frequently had problems troubleshooting real-time problems with users in the past.  I’ll explain that in more detail below, but before we go on, let me recommend that you watch the recording of Brian’s presentation to learn why the question Why is often problematic in the U.S. and yet we so often resort to it. For a short portion (3 years) of my career, I taught basic computer skills and Office applications in an adult vocational school, and this gave me ample opportunity to do live troubleshooting of user challenges with computers.  And like many people who ended up in computer related jobs, I also have had numerous times where I was called upon by less computer-savvy individuals to help them with some challenge they were having, whether it was part of my job or not.  One of the things that I noticed, especially during my time as a teacher, was that when I was helping somebody, typically the first question I would ask them was, “What did you do?”  This seemed to me like a good way to start my detective work trying to figure out what happened, what went wrong, how to fix it, and how to help the person avoid it again in the future.  I always asked it in a polite tone of voice as I was just trying to gather the facts before diving in deeper.  However; 99.999% of the time, I always got the same answer, “Nothing!”  For a long time this frustrated me because (remember I’m in detective mode at that point) I knew it could not possibly be true.  They HAD to have done SOMETHING…just tell me what were the last actions you took before this problem presented itself.  But no, they always stuck with “Nothing”.  At which point, with frustration growing, and not a little bit of disdain for their lack of helpfulness, I would usually ask them to move aside while I took over their machine and got them out of whatever they had gotten themselves into.  After a while I just grew used to the fact that this was the answer I would usually receive, but I always kept asking because for the .001% of the people who would actually tell me, I could then help them understand what went wrong and how to avoid it in the future. Now, after hearing Brian’s talk, I understand what the problem was.  Even though I meant to just be in an information gathering mode, the words I was using, “What did YOU do?” have such a strong negative connotation that people would instinctively go into defense-mode and stop sharing information that might make them look bad.  Many of them probably were not even consciously aware that they had gone on the defensive, but the self-preservation instinct, especially self-preservation of the ego, is so strong that people would end up there without even realizing it. So, if “What did you do” is a bad question, what would have been better?  Well, one suggestion that Brian makes in his talk is something along the lines of, “Can you tell me what led up to this?” or “what was happening on the computer right before this came up?”  It’s subtle, but the point is to take the focus off of the person and their behavior; instead depersonalizing it and talk about events from more of a 3rd-party observer point of view.  With this approach, people will be more likely to talk about what the computer did and what they did in response to it without feeling the interrogation spotlight is on them.  They are also more likely to mention other events that occurred around the same time that may or may not be related, but which could certainly help you troubleshoot a larger problem if it is not just user actions.  And that is the ultimate goal of your asking the questions.  So yes, it does matter how you ask the question; and there are such things as good questions and bad questions.  Excellent topic Brian!  Thanks for getting the thinking gears churning! (Cross-posted to the Professional Development Virtual Chapter blog.)

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• The Krewe App Post-Mortem

  - by Chris Gardner

  Originally posted on: http://geekswithblogs.net/freestylecoding/archive/2014/05/23/the-krewe-app-post-mortem.aspxNow that teched has come and gone, I thought I would use this opportunity to do a little post-mortem on The Krewe app. It is one thing to test the app at home. It is a completely different animal to see how it responds in the environment TechEd creates. At a future time, I will list all the things that I would like to change with the app. At this point, I will find some good way to get community feedback. I want to break all this down screen by screen. We'll start with the screen I got right. The first of these is the events calendar. This is the one screen that, to you guys, just worked. However, there was an issue here. When I wrote v1 for last year, I was lazy and placed everything in CST. This caused problems with the achievements, which I will explain later. Furthermore, the event locations were not check-in locations. This created another problem with the achievements. Next, we get to the Twitter page. For what this page does, it works great. For those that don't know, I have an Azure Worker Role that polls Twitter pretty close to the rate limit. I cache these results in my database, and serve them upon request. This gives me great control over the content. I just have to remember to flush past tweets after a period, to save database growth. The next screen is the check-in screen. This screen has been the bane of my existence since I first created the thing. Last year, I used a background task to check people out of locations after they traveled. This year, I removed the background task in favor of a foursquare model. You are checked out after 3 hours or when you check-in to some other location. This seemed to work well, until those pesky achievements came into the mix. Again, more on this later. Next, I want to address the Connect and Connections screens together. I wanted to use some of the capabilities of the phone, and NFC seemed a natural choice. From this, I came up with the gamification aspects of the app. Since we are, fundamentally, a networking organization, I wanted to encourage people to actually network. Users could make and share a profile, similar to a virtual business card. I just had to figure out how to get people to use the feature. Why not just give someone a business card? Thus, the achievements were born. This was such a good idea. It would have been a great idea, if I have come up with it about two months earlier... When I came up with these ideas, I had about 2 weeks to implement them. Version 1 of the app was, basically, a pure consumption app. We provided data and centralized it. With version 2, the app became a much more interactive experience. The API was not ready for this change in such a short period of time. Most of this became apparent when I started implementing the achievements. The achievements based on count and specific person when fairly easy. The problem came with tying them to locations and events. This took some true SQL kung fu. This also showed me the rookie mistake of putting CST, not UTC, in the database. Once I got all of that cleaned up, I had to find a way to get the achievement system to talk to the phone. I knew I needed to be able to dynamically add achievements. I wouldn't know the precise location of some things until I got to Houston. I wanted the server to approve the achievements. This, unfortunately, required a decent data connection. Some achievements required GPS levels of location accuracy in areas of network triangulation. All of this became a huge nightmare. My flagship feature was based on some silly assumptions. Still, I managed to get 31 people to get the first achievement (Make 1 Connection.) Quite a few of those managed to get to the higher levels. Soon, I will post a list of the feature and changes that need to happen to the API. This includes things like proper objects for communication, geo-fencing, and caching. However, that is for another day.

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• 2d tank movement and turret solution

  - by Phil

  Hi! I'm making a simple top-down tank game on the ipad where the user controls the movement of the tank with the left "joystick" and the rotation of the turret with the right one. I've spent several hours just trying to get it to work decently but now I turn to the pros :) I have two referencial objects, one for the movement and one for the rotation. The referencial objects always stay max two units away from the tank and I use them to tell the tank in what direction to move. I chose this approach to decouple movement and rotational behaviour from the raw input of the joysticks, I believe this will make it simpler to implement whatever behaviour I want for the tank. My problem is 1; the turret rotates the long way to the target. With this I mean that the target can be -5 degrees away in rotation and still it rotates 355 degrees instead of -5 degrees. I can't figure out why. The other problem is with the movement. It just doesn't feel right to have the tank turn while moving. I'd like to have a solution that would work as well for the AI as for the player. A blackbox function for the movement where the player only specifies in what direction it should move and it moves there under the constraints that are imposed on it. I am using the standard joystick class found in the Unity iPhone package. This is the code I'm using for the movement: public class TankFollow : MonoBehaviour { //Check angle difference and turn accordingly public GameObject followPoint; public float speed; public float turningSpeed; void Update() { transform.position = Vector3.Slerp(transform.position, followPoint.transform.position, speed * Time.deltaTime); //Calculate angle var forwardA = transform.forward; var forwardB = (followPoint.transform.position - transform.position); var angleA = Mathf.Atan2(forwardA.x, forwardA.z) * Mathf.Rad2Deg; var angleB = Mathf.Atan2(forwardB.x, forwardB.z) * Mathf.Rad2Deg; var angleDiff = Mathf.DeltaAngle(angleA, angleB); //print(angleDiff.ToString()); if (angleDiff > 5) { //Rotate to transform.Rotate(new Vector3(0, (-turningSpeed * Time.deltaTime),0)); //transform.rotation = new Quaternion(transform.rotation.x, transform.rotation.y + adjustment, transform.rotation.z, transform.rotation.w); } else if (angleDiff < 5) { transform.Rotate(new Vector3(0, (turningSpeed * Time.deltaTime),0)); //transform.rotation = new Quaternion(transform.rotation.x, transform.rotation.y + adjustment, transform.rotation.z, transform.rotation.w); } else { } transform.position = new Vector3(transform.position.x, 0, transform.position.z); } } And this is the code I'm using to rotate the turret: void LookAt() { var forwardA = -transform.right; var forwardB = (toLookAt.transform.position - transform.position); var angleA = Mathf.Atan2(forwardA.x, forwardA.z) * Mathf.Rad2Deg; var angleB = Mathf.Atan2(forwardB.x, forwardB.z) * Mathf.Rad2Deg; var angleDiff = Mathf.DeltaAngle(angleA, angleB); //print(angleDiff.ToString()); if (angleDiff - 180 > 1) { //Rotate to transform.Rotate(new Vector3(0, (turretSpeed * Time.deltaTime),0)); //transform.rotation = new Quaternion(transform.rotation.x, transform.rotation.y + adjustment, transform.rotation.z, transform.rotation.w); } else if (angleDiff - 180 < -1) { transform.Rotate(new Vector3(0, (-turretSpeed * Time.deltaTime),0)); //transform.rotation = new Quaternion(transform.rotation.x, transform.rotation.y + adjustment, transform.rotation.z, transform.rotation.w); print((angleDiff - 180).ToString()); } else { } } Since I want the turret reference point to turn in relation to the tank (when you rotate the body, the turret should follow and not stay locked on since it makes it impossible to control when you've got two thumbs to work with), I've made the TurretFollowPoint a child of the Turret object, which in turn is a child of the body. I'm thinking that I'm making it too difficult for myself with the reference points but I'm imagining that it's a good idea. Please be honest about this point. So I'll be grateful for any help I can get! I'm using Unity3d iPhone. Thanks!

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• Create a Social Community of Trust Along With Your Federal Digital Services Governance

  - by TedMcLaughlan

  The Digital Services Governance Recommendations were recently released, supporting the US Federal Government's Digital Government Strategy Milestone Action #4.2 to establish agency-wide governance structures for developing and delivering digital services. Figure 1 - From: "Digital Services Governance Recommendations" While extremely important from a policy and procedure perspective within an Agency's information management and communications enterprise, these recommendations only very lightly reference perhaps the most important success enabler - the "Trusted Community" required for ultimate usefulness of the services delivered. By "ultimate usefulness", I mean the collection of public, transparent properties around government information and digital services that include social trust and validation, social reach, expert respect, and comparative, standard measures of relative value. In other words, do the digital services meet expectations of the public, social media ecosystem (people AND machines)? A rigid governance framework, controlling by rules, policies and roles the creation and dissemination of digital services may meet the expectations of direct end-users and most stakeholders - including the agency information stewards and security officers. All others who may share comments about the services, write about them, swap or review extracts, repackage, visualize or otherwise repurpose the output for use in entirely unanticipated, social ways - these "stakeholders" will not be governed, but may observe guidance generated by a "Trusted Community". As recognized members of the trusted community, these stakeholders may ultimately define the right scope and detail of governance that all other users might observe, promoting and refining the usefulness of the government product as the social ecosystem expects. So, as part of an agency-centric governance framework, it's advised that a flexible governance model be created for stewarding a "Community of Trust" around the digital services. The first steps follow the approach outlined in the Recommendations: Step 1: Gather a Core Team In addition to the roles and responsibilities described, perhaps a set of characteristics and responsibilities can be developed for the "Trusted Community Steward/Advocate" - i.e. a person or team who (a) are entirely cognizant of and respected within the external social media communities, and (b) are trusted both within the agency and outside as practical, responsible, non-partisan communicators of useful information. The may seem like a standard Agency PR/Outreach team role - but often an agency or stakeholder subject matter expert with a public, active social persona works even better. Step 2: Assess What You Have In addition to existing, agency or stakeholder decision-making bodies and assets, it's important to take a PR/Marketing view of the social ecosystem. How visible are the services across the social channels utilized by current or desired constituents of your agency? What's the online reputation of your agency and perhaps the service(s)? Is Search Engine Optimization (SEO) a facet of external communications/publishing lifecycles? Who are the public champions, instigators, value-adders for the digital services, or perhaps just influential "communicators" (i.e. with no stake in the game)? You're essentially assessing your market and social presence, and identifying the actors (including your own agency employees) in the existing community of trust. Step 3: Determine What You Want The evolving Community of Trust will most readily absorb, support and provide feedback regarding "Core Principles" (Element B of the "six essential elements of a digital services governance structure") shared by your Agency, and obviously play a large, though probably very unstructured part in Element D "Stakeholder Input and Participation". Plan for this, and seek input from the social media community with respect to performance metrics - these should be geared around the outcome and growth of the trusted communities actions. How big and active is this community? What's the influential reach of this community with respect to particular messaging or campaigns generated by the Agency? What's the referral rate TO your digital services, FROM channels owned or operated by members of this community? (this requires governance with respect to content generation inclusive of "markers" or "tags"). At this point, while your Agency proceeds with steps 4 ("Build/Validate the Governance Structure") and 5 ("Share, Review, Upgrade"), the Community of Trust might as well just get going, and start adding value and usefulness to the existing conversations, existing data services - loosely though directionally-stewarded by your trusted advocate(s). Why is this an "Enterprise Architecture" topic? Because it's increasingly apparent that a Public Service "Enterprise" is not wholly contained within Agency facilities, firewalls and job titles - it's also manifested in actual, perceived or representative forms outside the walls, on the social Internet. An Agency's EA model and resulting investments both facilitate and are impacted by the "Social Enterprise". At Oracle, we're very active both within our Enterprise and outside, helping foster social architectures that enable truly useful public services, digital or otherwise.

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• Why is my external USB hard drive sometimes completely inaccessible?

  - by Eliah Kagan

  I have an external USB hard drive, consisting of an 1 TB SATA drive in a Rosewill RX35-AT-SU SLV Aluminum 3.5" Silver USB 2.0 External Enclosure, plugged into my SONY VAIO VGN-NS310F laptop. It is plugged directly into the computer (not through a hub). The drive inside the enclosure is a 7200 rpm Western Digital, but I don't remember the exact model. I can remove the drive from the enclosure (again), if people think it's necessary to know that detail. The drive is formatted ext4. I mount it dynamically with udisks on my Lubuntu 11.10 system, usually automatically via PCManFM. (I have had Lubuntu 12.04 on this machine, and experienced all this same behavior with that too.) Every once in a while--once or twice a day--it becomes inaccessible, and difficult to unmount. Attempting to unmount it with sudo umount ... gives an error message saying the drive is in use and suggesting fuser and lsof to find out what is using it. Killing processes found to be using the drive with fuser and lsof is sometimes sufficient to let me unmount it, but usually isn't. Once the drive is unmounted or the machine is rebooted, the drive will not mount. Plugging in the drive and turning it on registers nothing on the computer. dmesg is unchanged. The drive's access light usually blinks vigorously, as though the drive is being accessed constantly. Then eventually, after I keep the drive off for a while (half an hour), I am able to mount it again. While the drive doesn't work on this machine for a while, it will work immediately on another machine running the same version of Ubuntu. Sometimes bringing it back over from the other machine seems to "fix" it. Sometimes it doesn't. The drive doesn't always stop being accessible while mounted, before becoming unmountable. Sometimes it works fine, I turn off the computer, I turn the computer back on, and I cannot mount the drive. Currently this is the only drive with which I have this problem, but I've had problems that I think are the same as this, with different drives, on different Ubuntu machines. This laptop has another external USB drive plugged into it regularly, which doesn't have this problem. Unplugging that drive before plugging in the "problem" drive doesn't fix the problem. I've opened the drive up and made sure the connections were tight in the past, and that didn't seem to help (any more than waiting the same amount of time that it took to open and close the drive, before attempting to remount it). Does anyone have any ideas about what could be causing this, what troubleshooting steps I should perform, and/or how I could fix this problem altogether? Update: I tried replacing the USB data cable (from the enclosure to the laptop), as Merlin suggested. I should've tried that long ago, since it fits the symptoms perfectly (the drive works on another machine, which would make sense because the cable would be bent at a different angle, possibly completing a circuit of frayed wires). Unfortunately, though, this did not help--I have the same problem with the new cable. I'll try to provide additional detailed information about the drive inside the enclosure, next time I'm able to get the drive working. (At the moment I don't have another machine available to attach it.) Major Update (28 June 2012) The drive seems to have deteriorated considerably. I think this is so, because I've attached it to another machine and gotten lots of errors about invalid characters, when copying files from it. I am less interested in recovering data from the drive than I am in figuring out what is wrong with it. I specifically want to figure out if the problem is the drive or the enclosure. Now, when I plug the drive into the original machine where I was having the problems, it still doesn't appear (including with sudo fdisk -l), but it is recognized by the kernel and messages are added to dmesg. Most of the message consist of errors like this, repeated many times: [ 7.707593] sd 5:0:0:0: [sdc] Unhandled sense code [ 7.707599] sd 5:0:0:0: [sdc] Result: hostbyte=invalid driverbyte=DRIVER_SENSE [ 7.707606] sd 5:0:0:0: [sdc] Sense Key : Medium Error [current] [ 7.707614] sd 5:0:0:0: [sdc] Add. Sense: Unrecovered read error [ 7.707621] sd 5:0:0:0: [sdc] CDB: Read(10): 28 00 00 00 00 00 00 00 08 00 [ 7.707636] end_request: critical target error, dev sdc, sector 0 [ 7.707641] Buffer I/O error on device sdc, logical block 0 Here are all the lines from dmesg starting with when the drive is recognized. Please note that: I'm back to running Lubuntu 12.04 on this machine (and perhaps that's a factor in better error messages). Now that the drive has been plugged into another machine and back into this one, and also now that this machine is back to running 12.04, the drive's access light doesn't blink as I had described. Looking at the drive, it would appear as though it is working normally, with low or no access. This behavior (the errors) occurs when rebooting the machine with the drive plugged in, and also when manually plugging in the drive. A few of the messages are about /dev/sdb. That drive is working fine. The bad drive is /dev/sdc. I just didn't want to edit anything out from the middle.

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