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• No sound with a Creative Labs Soundblaster live EMU10K1X

  - by Geo

  I just installed ubuntu. things seems great but I have no sound. When I go to the settings menu I chose from various setup. I found one that work which had 4 speakers a subwofer and a front speaker. When I test it the sound works fine. However, when I try playing an *.mp3 file or try to watch a video on you tube I get no sound at all. I have a dual boot with windows XP and there is no problem in windows at all. Below is my setup. OS: ubuntu 11.10 machine: dell dimension 8300 speakers: dell creative lab sounblaster live EMU10K1X video: ATI RADEON R350 [Radeon 9800 Pro] secondary Following https://wiki.ubuntu.com/DebuggingSoundProblems did not help.

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• Strange problem of wifi keeps droping every minute on Ubuntu 12.04

  - by user965884

  I am running ubuntu 12.04 on my samsung laptop but the wifi connection keeps dropping every minute. I have another dell laptop which also has ubuntu 12.04 but wifi works fine on that. And if I use my samsung laptop at office as its my office laptop wifi works fine. So, I don't understand what the problem is. I have googled it and found solution like set ignoring IPv6 setting but that still does not make any difference. So I don't understand where the problem is if its with my network provider or its with my laptop. I can't blame my network provider as wifi works fine on my other devices including Ipad, mobiles and dell laptop. Even I can't say clearly that its problem with my laptop as wifi works fine in my office. Previously I had ubuntu 13.04 on my samsung laptop and I was having the same issue so I uninstall it and install 12.04 and issues is still the same.

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• Dual NVidia graphics cards in Ubuntu / xorg.conf mania

  - by John Zwinck

  I have two NVidia graphics cards: Quadro NVS 295 (PCI Express, dual DisplayPort outputs) GeForce FX 5200 (PCI, DVI and VGA outputs) I have three identical monitors, two on DisplayPort and one on DVI. I'm on Ubuntu Hardy (and cannot currently dist-upgrade for separate reasons). I use the "nvidia" driver. What's new is the GeForce card and the third monitor. I currently have the dual DisplayPort monitors working fine. Here are the display-related parts of my xorg.conf: Section "ServerLayout" Identifier "Default Layout" Screen "PCI-Express Screen" 0 0 # adding this makes X fail to start: Screen "PCI Screen" 0 Inputdevice "Generic Keyboard" Inputdevice "Configured Mouse" EndSection Section "Module" Load "glx" # not sure why/if this is needed EndSection Section "Monitor" Identifier "DELL 2408WFP" Option "DPMS" EndSection Section "Device" Identifier "NVIDIA Quadro NVS 295" Driver "nvidia" Option "RenderAccel" "true" Screen 0 BusID "PCI:2:0:0" EndSection Section "Device" Identifier "NVIDIA GeForce FX 5200" Driver "nvidia" Option "RenderAccel" "true" Screen 1 BusID "PCI:6:4:0" EndSection Section "Screen" Identifier "PCI-Express Screen" Device "NVIDIA Quadro NVS 295" Monitor "DELL 2408WFP" Defaultdepth 24 Option "TwinView" "True" Option "UseEdidFreqs" "True" Option "MetaModes" "1920x1200 +0+1200, 1920x1200 +0+0" EndSection Section "Screen" Identifier "PCI Screen" Device "NVIDIA GeForce FX 5200" Monitor "DELL 2408WFP" Defaultdepth 24 Option "TwinView" "True" Option "UseEdidFreqs" "True" Option "MetaModes" "1920x1200 +0+0" EndSection I use nvidia-settings to configure my monitors, and it does not show the second GPU. lspci, though, shows: 02:00.0 VGA compatible controller: nVidia Corporation Unknown device 06fd 06:04.0 VGA compatible controller: nVidia Corporation NV34 [GeForce FX 5200] Which is where I got the BusID settings for the two devices (when I just had one device, I didn't have any BusID listed...and adding the BusID hasn't broken anything). What am I missing? How can I make nvidia-settings show my second GPU so I can then configure its monitor?

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• Slow VM on esxi 4.1

  - by user57432

  We have a FreeBSD 64bit running on a esxi 4.1, the hardware platform is a DELL R710 with 2 x 56xx (intel 6core cpu) and 48 GB ram. The FreeBSD vm is very slow, when we compiles/builds something on it, it takes 5 minuts and it says "build time 18 seconds.". There's no vmtools installed on the vm. The same vm is installaed on another R710 running esxi 4.0 for dell and there's no problems with that one. Does anyone have any idea about what to look for? the VMs on the second server (ESXi 4.1) is a clone of the VMs running on the first VMserver (ESXi 4.0 Dell edition). It's not possible for me to move the VM back to the first server since the file contaning the vm is too big. We installed the new esxi with a datasore with 8mb blocks because 1mb blocks dident allow for the file size we needed. It looks like the www server on the new ESXi 4.1 works fine, but I havent really tested it. There's not installed vmtools on any of the VMs (FreeBSD). The block size on the second VM (ESXi 4.1) datastorage is 8mb and 1mb on the first (ESXi 4.0)

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• Will this increase my Virtual private Server failing rate ?

  - by Spencer Lim

  Will this increase my Virtual private Server failing rate if i :- install Microsoft Window Server 2008 Enterprise install SQL server enterprise 2008 install IIS 7.5 install ASP.Net Mvc 2 install Microsoft Exchange << should live inside MWS2008 ? or standalone without OS? install Team foundation server << should live inside MWS2008 ? or standalone without OS? on one mini VPS with specification of DELL Poweredge R710 shared plan DDR3 ECC RAMs 16GB and -- 1GB for this VPS using DELL PERC 6i raid controller (this thing alone about 1.5k-2k) and the SAS HDD (15K RPM) (146GB) -- 33GB to this VPS each hdd is freaking fast over 300MB read / write possible with proper tuning the motherboard is a DELL and it has twin redundant PSU (870watt 85%eff) its running on Intel Xeon 5502 (Quad Core) x2 so about 8 physical proc (fairly share) is there any ruler to measure for this about one VPS can only install what what what service ? because of my resource is limited =.@ may i know if it is install in this way,maybe it seem like defeat the way of "VPS"... what will happen ? or any guideline on this issue (fully configuring the window server 2008 R2) ? Thx for reply

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• Computer Comparison - which is "better"

  - by David Murdoch

  A company I work with recently replaced their old server and gave it to me. Their old server is a Dell PowerEdge 2600. I've been playing with the machine and even installed Windows Server 2008 on it...and it seems to run it pretty well. Here are the specs for the two machines: Dev Machine: AMD Athlon64 3000+ 2.38 GHz (overclocked from 1.8GHz [@ 280x8.5] - it is stable-ish) Memory (RAM): 1x1GB OCZ PC3200 (Dual-Channel) 300GB HD OS: Windows XP Pro (32bit) SuperPi 1M digit test: 40 seconds Dell PowerEdge 2600 Server: Intel Xeon CPU 2.8GHz 2.8GHz Memory (RAM): 512MBx2 (PC2700, not dual channel) 68GB HD (RAID 5) OS: Windows Server 2000 (32bit) SuperPi 1M digit test: 56 seconds [using 1 processor] (Themes and Aero-Flass UI turned off, of course) I use my computer to regularly run Photoshop CS5, Illustrator CS5, Flash CS5, 5 browsers (Chrome, FF, IE, Safari, Opera), iTunes, Visual Studio 2010, and Kaspersky Internet Security 2010 [sometimes simultaneously :-) ]. The SuperPi test has my dev machine coming in about 30% faster than the Server machine...though this could be due to the server running "Vista" with background processes prioritized. Do you think it would be realistic/advantageous for me to move from my dev machine to the Dell PowerEdge 2600? Is it possible to install additional DVD drives/burners on the server? Can I install my internal 300 GB hard drive on the server? Can I add some USB 2.0 ports? Note: I'll probably install Win XP Pro on the dev machine if I do switch. If not, are there any creative and useful way for me to take advantage of this server (with the goal of faster computing)?

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• Getting 2560x1600 out of an ATI Radeon HD 4670 on Windows 7

  - by Alexey

  Greetings, I've got a Dell Studio XPS 1640 laptop (with an ATI Radeon HD 4670 graphics card) running Windows 7, and just bought a Dell 3007HPC 30-inch monitor for it. I'm trying to figure out how to get the full 2560x1600 experience out of this setup. Here's what I've done so far: Plug in using an HDMI cable and an HDMI--D-DVI converter on the monitor side. Open up Screen Resolution. Maximum supported setting is 1920x1080. Tried that (several times) - sometimes it doesn't work at all (blank screen); other times, it only shows the first 1280x800 pixels on the bigger screen. Tried using the Catalyst control center - played with various settings there, couldn't get the screen to show anything interesting. Tried using PowerStrip to set a custom resolution, again, no luck. Spoke to a Dell Preferred Custom Support guy for about an hour before giving up. He remote-accessed my computer, and told me that (1) The maximum supported resolution for XPS 1640 is 1920x1080, and (2) 'it seems to be working from where he sees it, must be a connection issue'. None of this has helped. Does anybody have ideas? Should I be using a different cable set up? Am I using Powerstrip wrong?

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• How to move a sata drive to a machine without AHCI mode

  - by Andrew Cooper

  I've got a Dell Inspiron 1545 on which the screen has died. I'm able to plug an external monitor into the Inspiron 1545 and it works fine, so the screen is the only issue. The OS is Win7. I'm trying to move the disk to a spare Dell Precision M90 laptop that I've got lying around. The problem is that almost as soon as the Windows logo appears in the boot sequence I get a BSOD with a STOP 0x0000007B message. Researching this message pointed to issues with SATA AHCI mode. I looked in the BIOS of the Inspiron 1545 and the controller was set to AHCI mode. I set it to ATA mode and tried to boot with the same drive and got the same result as on the Precision M90. Switching back to AHCI allowed the machine to boot correctly again. I checked the BIOS on the Precision M90 and it doesn't seem to support AHCI mode, although it is a SATA controller onboard. The BIOS is the latest A08 version available from Dell. Is there any way I can get this drive to boot in the M90 without reformatting it?

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• Enabling hardware acceleration and Xinerama for multi-monitor/multi-GPU in Linux

  - by mynameiscoffey

  My current setup is three monitors connected as follows (monitors listed from left to right): GPU0 (nVidia GTX 280): - Dell 2405FPW (1920x1200) - Dell U2410 (1920x1200) GPU1 (nVidia 210): - Dell 2405FPW (1920x1200) Works like a charm in Windows 7, not so much in Linux. I seem to only have three real options: Run all three monitors as a seperate X screen, I get hardware acceleration but as they are all independent X sessions I cannot move windows between them and can only have firefox open on one at any given time. Run the two on GPU0 in TwinView mode and have GPU1 as a seperate X screen. Same limitation as 1 but at least two monitors work together ok. I did have an issue where occasionally Linux saw both monitors on GPU0 as a single large monitor however. Enable Xinerama and have everything work as I want it to but hardware acceleration is gone and the display is Windows 95 style choppy. My ideal solution would be to have all screens working as they do under Xinerama without the limitation of having hardware acceleration disabled. I don't even care if that means rendering all three on GPU0 and somehow farming out the display of the third monitor to GPU1, whatever works. My question is this: is there any way to accomplish this? I don't feel like my use case is so out there that there shouldn't be at least some form of support (beyond the three limited options presented above), or is my best option going to be to just suck it up and pick up a better card to replace both that can handle three outputs by itself?

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• What laptop would be recommended for video-editing or transcoding to blu-ray?

  - by Rob

  I'm looking for a machine (has to be a laptop) reasonably fast enough to handle editing/transcoding/rendering to Blu-ray disc of full true HD 1080p (1920x1080) video from a Samsung R10 camcorder - MPEG4 25fps (not the Sony-Panasonic AVCHD format): To be able to browse through the footage (say, quarter screen is fine for monitoring) and do simple edits - cut out bad bits, add titles, fades, nothing too fancy To be able to burn the footage in 1920x1080p 24p (twenty-four) fps to blu-ray, probably don't mind if I have to leave it for a few hours, or even overnight, as long as its not still running in the morning or takes days. I ALREADY have an external USB 2.0 LG BE06LU10 blu-ray burner. Does quad core make much difference? Or would Dual-core suffice for the above? NVidia because of CUDA for increased speed. What software today can take advantage of this? Which graphics card do I need? So far I've found Dell/Alienware to be well-specified, having a 5yr old Dell laptop that still runs well, albeit slow by today's standards, gives me a good impression. My concerns are too much fan-noise and budget and some Dell Precision Laptops exceed 1500 pounds. Thoughts?

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• Windows 7 notebook turn off by itself, how to check if it is due to CPU being too hot?

  - by Jian Lin

  I have a Dell Studio 15 notebook, and it just started turning off by itself yesterday. Could it be that the CPU is too hot? I have had several notebooks before and every one of them I can put them on the bed without any problem. This Dell Studio Notebook, however, seems like have the air / fan outlet pointed outward from the bottom back of the notebook, so I suspect that the air is partially blocked when it is on the bed. Are there Win 7 tools that can monitor the CPU temperature, or will some 3rd party tool be needed? (I try to stick to official tools nowadays). Also, it is running Win 7 Ulitmate, there is actually no utility or background service from Win 7 or from Dell that detects when the temperature is too hot (or 95% near the max), pop out a message box giving a warning and say that the computer will go into sleep mode in 1 minute, but instead just turn off the computer by brute force (cutting out the power) right then and there? Update: it turned off right in front of my eyes -- it is not doing any windows update or anything. just normal use and jooooop, it turned off.

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• SQL Server 2005 SE SP3 on Windows Server 2008 R2 x64 premature query disconnections

  - by southernpost

  New Dell PowerEdge R910, 4x8 Intel X7560, 192GB RAM, hardware NUMA, local RAID, Broadcom NetExtreme II multiport NIC, unteamed, TCP Offload disabled, RSS disabled, NetDMA disabled, Hyperthreading disabled. SQL Server 2005 SE x64 SP3 on Windows Server 2008 R2 EE x64. No other apps on server. Max Mem = 180GB, Max DOP = 4. Existing Windows Server 2003 R2 EE x64 app server connecting to Dell via firewall using SQL Authenticated logins. Symptoms: Intermittent errors at the app server: A transport-level error has occurred when sending the request to the server. (provider: TCP Provider, error: 0 - An existing connection was forcibly closed by the remote host.) Findings: Running queries from SSMS located on another machine within the same domain as the SQL Server run without error. SQLIO showed good performance. Windows and SQL logs show no related messages. Microsoft reveiwed PssDiag trace and stated that "We are not seeing timeouts from SQL Side. The queries bring run against the database are timing out within 9secs. This is a database connectivity error." "we can also see from the AttnSeq column that we are also not seeing any Attentions from the SQL Side.". Dell has confirmed that we are using the latest Broadcom drivers.

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• Dual-booting Windows 7 and Ubuntu

  - by CFP

  Hello everyone, I've just received my Dell Studio 17 laptop, which comes with Windows 7 x64 preinstalled. I'm having quite a hard time installing ubuntu on it. First of all, here is how I partitioned the drive using GPartEd: |==Dell utility partition==|==Dell Recovery partition==|==Windows 7==|[==Ubuntu==|==Data partition==]| Where [] denotes an extended partition. Here are the steps I completed: I used GParted to create this structure, keeping windows 7 installed I booted ubuntu LiveCD, and installed it on the right partition I let it install grub automatically I rebooted intu ubuntu I went back to windows 7, no problems I then rebooted. Grub was gone. I used Super Grub Disk to restore grub, it didn't work. I tried to boot into ubuntu from supergrubdisk, but grub couldn't fint the boot folder I then reinstalled ubuntu, went through the same steps, but there SGD did boot my ubuntu I reverted to the previous version of grub, and installed it on my hard drive It worked, but trying to boot win7 got me the "No MBR, press Ctrl+Alt+Del to reboot" error I used the windows 7 cd to restore the MBR (the auto wizard didn't work, had to rebuild the mbr from command line Now Ubuntu is gone. 7 works fine I read a lot about this, and realized that many people could simply not boot win7 again after encountering this problem. Now I'd like to restore GRUB, but I really won't go through the hassle of doing a full new cycle of installing/reinstalling everything again. Is there a GRUB guru around, to provide me with a detailed guide to not screwing everything up once again? Thanks a lot!

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• Looking for a real DisplayPort hub/splitter

  - by squircle

  In my search for a new display, I came across the Dell Multi-Monitor Hub MMH11, which seemed to be an alternative to my search for daisy-chainable DisplayPort displays. However, before I cave and spend $179 on this device, I am wondering if this will be similar to other splitting devices where it appears to the computer as one big monitor and the device does the splitting (which I don't want). Or, does this use the packet-based nature of DisplayPort to present two/three separate displays to the computer? Also, would this device work on my MacBook Pro? (I know the Dell site says it's for Windows, but it also says that no driver installation is required. I'd assume since the MBP supports DP 1.2 it would work, but it's better to ask). Thanks! Edit: I've checked out the similar-looking Cirago DisplayPort splitter, but I have extreme doubts as to whether or not it's a genuine displayport splitter, or just another monitor-conglomerate. Their DVI solution looks identical to Dell's, which I'm pretty sure won't do what I want. I also don't want to order this DisplayPort "hub" and find that it doesn't do what I want it to.

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• No boot device found. Press any key to continue

  - by Andrew Banks

  I took out the hard drive from my Dell Latitude E5420 notebook, put in an ADATA S599 solid state drive, and installed Ubuntu 11.10. When I boot, the Dell BIOS splash screen appears with a progress bar, which quickly fills up, and the screen goes black. All of this is like it was before. At this point, the OS splash screen should fade in. Instead, I was dismayed to see simply the following, in white text on a black screen: No boot device found. Press any key to continue After looking around for the Any key (just kidding) I press a key, and the Dell BIOS splash screen appears again with a progress bar, which quickly fills up, and the screen goes black. This time, however, the Ubuntu splash screen shows up, Ubuntu opens up, and all is normal. Every time I shut down, however, this happens again. It's like a game the computer and I play together. The computer has never started up without first saying: No boot device found. Press any key to continue and it has always started up after I press any key to continue. It also starts up fine if I click Restart instead of Shut Down. Thoughts?

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• Adding more drives to a drive array

  - by Mystere Man

  I have a friend who has two servers, a Dell 1800 and an HP 350 ML G5, both have SAS drive arrays. The Dell is a 3.5" and the HP is a 2.5". They currently only have 3 drives in each array. We want to add additional drives, but they do not appear to have caddies, just "fake" covers. I haven't been able to take a good look at them, so I'm not sure what I need to do here. Are the "sockets" just there, and I can buy additional caddies and just stick them in? Or do I have to buy some kind of caddy adapter? Also, i'm thinking of just going 2.5" in the new server, so is there a 2.5" adapter caddy that will fit in the 3.5" chassis for the Dell, so I can use 2.5" drives in the 3.5" chassis? Can I buy 6GB/s drives and add them to the 3GB/s controller? The reason is that we're going to replace both computers in a year or so, and we want to bring the drives with. So rather than buy 3GB/s drives, we just want to buy 6GB/s drives so they can be used in the new server.

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• Older monitor not working with HDMI to DVI cable (from ultrabook)

  - by ShellfishGene

  I have a Lenovo Yoga ultrabook which only has a HDMI port. I bought an HDMI to DVI cable, and it works as expected with a LG monitor in my office. As soon as I plug it in the screen is cloned. At home I have an older Dell UltraSharp 2005fp, and for that one it does not work. When I plug the cable in "something" happens, the monitor goes from the "no signal" screen to black. On the laptop however nothing happens. In the Windows 8 display setup I don't have another monitor, clicking "detect" does not find one either. I can manually set a second display for cloning or extending, but never get a picture on the Dell. Connecting my media player thing with the cable to the Dell monitor works for when the player displays it's logo at a low resolution, but when it goes into 750p mode after booting the picture also goes away. Mabye that's due to HDCP though. Any ideas? Something to do with Windows 8, or DVI versions?

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• SQL Server: Network pauses after installing cheap SATA card: Is there a solution?

  - by samsmith

  At the risk of being assigned to the "bad DBA" club... I did something desperate, and may have to undo it. Problem: After installing a low cost eSATA board, my SQL Server is intermittently unresponsive (seemingly when there is a lot of IO to the eSATA drive). Questions: 1) Is there a solution to the intermittent unresponsiveness that allows me to keep the eSATA in place? 2) Whether or not (1==true): What is a decent, low cost way to add 1-3 TB storage to SQL for non-critical SQL DBs? Detail: Our SAN is full, and expanding it is costly and will take a month. I have a pressing need to add 1-3 TB for some development DBs (e.g. not mission critical; data loss is OK). As a bandaid, I threw a $20 eSATA PCI board in the Dell 1950 server, and attached an external 2TB eSATA drive. This seemed to work fine, but I notice that our production SQL DBs, and even remote desktop, now experience network "pauses" that they never did before (with both SQL client apps and remote desktop throwing "networking problem" errors). This SQL Server has lots of memory, and runs an instance of SQL 2005 (where all line of business apps reside) and an instance SQL 2008 (for development db's). SQL Server RAM has been appropriately configured, and this setup has run great for years. The server is: Dell 1950 Win2003 x64 14GB RAM PERC controller, 2 mirrored hd's internal Dell SAN over gbit ethernet, dual homed 2 PCIx slots (1 used by NIC for SAN, 1 now in use for eSATA board) Thank you for suggestions!

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• Windows 7 Upgrade Fail from Home Premium to Ultimate Professional

  - by Michael S-B

  I had a hard drive crash, which meant I had to install a new HDD in my Dell 64-Bit XPS 1350 (lovely computer). I had previously been running Windows 7 Ultimate Professional which I had upgraded from the OEM Win 7 Home Premium by means of a disk I purchased from my university. Using the Recovery disk from Dell I installed Windows 7 Home Premium successfully on the new hard drive, but when I have tried to upgrade via my disk to Ultimate it installs the whole thing, says its complete, but when I reboot, tells me: "This version of Windows could not be installed. Your previous version of Windows has been restored, and you can continue to use it." I've installed the drivers from Dell's driver disk, but still to no avail. I've also used Driver Robot to update all my drivers. I can't find a .dmp file anywhere under C:\$WINDOWS.~BT\Sources but I did find this file under C:\$WINDOWS.~BT\Sources\Panther. setupact.log https://www.dropbox.com/s/yzy7fhkxlzc235y/setupact.log If anyone could please advise me what I need to do to fix Windows so it will upgrade properly, I would greatly appreciate it.

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• How can I setup a simple custom route using Zend Framework's Zend_Application?

  - by Billy ONeal

  I'm looking to setup a custom route which supplies implicit parameter names to a Zend_Application. Essentially, I have an incoming URL which looks like this: /StandardSystems/Dell/LatitudeE6500 I'd like that to be mapped to the StandardsystemsController, and I'd like that controller to be passed parameters "make" => "Dell" and "model" => "LatitudeE6500". How can I setup such a system using Zend_Application?

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• How can I setup a simple custom route using Zend Framework?

  - by Billy ONeal

  I'm looking to setup a custom route which supplies implicit parameter names to a Zend_Application. Essentially, I have an incoming URL which looks like this: /StandardSystems/Dell/LatitudeE6500 I'd like that to be mapped to the StandardsystemsController, and I'd like that controller to be passed parameters "make" => "Dell" and "model" => "LatitudeE6500". How can I setup such a system using Zend_Application and Zend_Controller_Router?

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• How do you configuring vlans/trunk on a Cicso ASA 5510

  - by Sam Sanders

  I have a Cicso ASA 5510 that I want to connect to 2 Dell PowerConnect 5500 linked in a Switch Stack. I want to connect a trunking line to each switch so if one switch dies the other works. The problem is I can't seem to do anything thing with vlans on the 5510 using the "Cisco ASDM 6.4 for ASA" . Do I need to use CLI for this, or is it just not possible? I'm new at networking so any advice would be helpful.

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• RV042 - switch needed

  - by David

  I have a Cisco RV042 4-port but unfortunately I ran out of ports and I need to connect 2 more servers to it. I'm planning to get a SOHO switch, but I would like some recommendations before getting one. I was thinking a Dell PowerConnect. Any ideas will be appreciate it.

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• Best way to provide redundant switching/links to server

  - by Myles Gray

  We have 3x ESX hosts and 2x SANS that we wish to move to a redundant 10G networking infrastructure. We have 4x Dell PowerConnect 8024F's to provide our backbone and are configured as so (only core switches relevant to this question): So the questions are: 1) Do the interconnects between the 4x 8024F's need to be LAG'd or just STP'd 2) As the NICs on the servers are split across 2 switches, does any special configuration need to be done here or on the switches? 3) If a link or switch fails will the switches automatically find a new path to the Server/SAN?

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• Trying to prevent Windows from hibernating/sleeping automatically

  - by user328821

  My Dell XPS 8700 (Win 7) suddenly began putting itself to sleep at 6pm daily, even if I'm typing. I don't know what caused this to occur, except possibly a windows update that took place in the middle of the night. I initially went into settings for power and saw 2 plans set up, one from Dell and the other window's Power saver plan. I set both to never for sleep and hibernate yet it still occurred. I have current drivers and a fairly new UPS that has software to set to shutdown only after power loss. Dell is of little help, can anyone point me in the right direction? I did do the powerdfg -energy program and came up with this: Power Efficiency Diagnostics Report Scan Time 2014-05-08T19:21:48Z Scan Duration 60 seconds System Manufacturer Dell Inc. System Product Name XPS 8700 BIOS Date 08/23/2013 BIOS Version A04 OS Build 7601 Platform Role PlatformRoleDesktop Plugged In true Process Count 115 Thread Count 1631 Report GUID {097caf99-039b-44c3-b154-d797bfbfdfcc} Analysis Results Errors Power Policy:Sleep timeout is disabled (Plugged In) The computer is not configured to automatically sleep after a period of inactivity. System Availability Requests:System Required Request The device or driver has made a request to prevent the system from automatically entering sleep. Requesting Driver Instance HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_102805B7&REV_1000\4&220b1bbc&0&0001 Requesting Driver Device Realtek High Definition Audio CPU Utilization:Processor utilization is high The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization. Average Utilization (%) 9.48 Warnings Platform Timer Resolution:Platform Timer Resolution The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations. Current Timer Resolution (100ns units) 10000 Maximum Timer Period (100ns units) 156001 Platform Timer Resolution:Outstanding Kernel Timer Request A kernel component or device driver has requested a timer resolution smaller than the platform maximum timer resolution. Requested Period 10000 Request Count 2 Platform Timer Resolution:Outstanding Timer Request A program or service has requested a timer resolution smaller than the platform maximum timer resolution. Requested Period 10000 Requesting Process ID 8672 Requesting Process Path \Device\HarddiskVolume3\Program Files (x86)\Mozilla Firefox\firefox.exe Platform Timer Resolution:Outstanding Timer Request A program or service has requested a timer resolution smaller than the platform maximum timer resolution. Requested Period 100000 Requesting Process ID 1212 Requesting Process Path \Device\HarddiskVolume3\Windows\System32\svchost.exe Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In) The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes. CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace. Process Name audiodg.exe PID 1304 Average Utilization (%) 4.73 Module Average Module Utilization (%) \Device\HarddiskVolume3\Windows\System32\msvcrt.dll 1.88 \Device\HarddiskVolume3\Windows\System32\MaxxAudioAPO5064.dll 1.77 \Device\HarddiskVolume3\Windows\System32\AudioEng.dll 0.80 CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace. Process Name thunderbird.exe PID 6036 Average Utilization (%) 0.35 Module Average Module Utilization (%) \Device\HarddiskVolume3\Program Files (x86)\Mozilla Thunderbird\xul.dll 0.16 \Device\HarddiskVolume3\Program Files (x86)\Mozilla Thunderbird\mozjs.dll 0.05 \SystemRoot\System32\win32k.sys 0.03 CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace. Process Name dwm.exe PID 1340 Average Utilization (%) 0.25 Module Average Module Utilization (%) \Device\HarddiskVolume3\Windows\System32\dwmcore.dll 0.08 \Device\HarddiskVolume3\Windows\System32\nvwgf2umx.dll 0.05 \SystemRoot\system32\ntoskrnl.exe 0.03 CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace.

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