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• IPtables and Remote Desktop with Proxy

  - by Sebastian

  So I setup a windows 2008 web server R2 on VirtualBox. Currently using Bridged Network. I can remote desktop to the machine hosting the VM (10.0.0.183) but cannot remote desktop to the VM itself (10.0.0.195). The remote port on the VM set to 5003. VM setup to accept remote connections (windows side). We also use a proxy for our internet, and I added these rules under NAT. (centOS 5) on our proxy box. -A INPUT -p tcp --dport 3389 -j ACCEPT -A REROUTING -i ppp0 -p tcp --dport 3389 -j REDIRECT --to-port 5003 -A FORWARD -d 10.0.0.195 --dport 5003 -m state --state NEW,ESTABLISHED,RELATED -j ACCEPT I've been trying for hours and hours and just cannot get it to work. I also used freedns so that we can use a domain name to connect too this VM over the internet. (the DNS points to our external IP address). If we don't get this right we will have to purchase a PPoE from an ISP to connect to this VM remotely, but I know that there is an alternative route if I can just get this port forwarding right!

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• Information on the BMPP File Extension/Format

  - by Angel Brighteyes

  I am looking for information on the file type BMPp. Namely I need an application that can create this file type, preferably open source or free. Wikipedia says for BMP File Format that 'BMPp' is a "type code", which is the "mechanism used by pre-OSX Macs ... to denote a files format..." (Look in the little info-box of general information under "Type code"). Continuing my research, I found an old 2009 archived mailing list "Re: Incorrect png file type 'PNG' that talks about something related to another problem a developer is having. In the response he talks about there being variant file types, and lists BMPp as being linked to an old version of Graphics Converter. The company Lemkesoft sells Graphics Converter, which I am not willing to purchase. I can't imagine that the only program in existence to make a BMPp file is that program. There has got to be another way to make that file type, other than creating a BMP file and just renaming it to BMPp (unless of course it is really that easy)? This is the first time I've run into this file format, and it took a bit on Google, Bing, and Wikipedia to find the information that I've posted here. Any further help would be appreciated.

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• Enterprise level Ticketing and inventory system reccomendations [closed]

  - by TrackingSystem

  My company is sort off at a stand still when it comes to our technician ticketing and inventory system. We currently use Numara TrackIt! - which isn't cutting it to say the least. Dell recommended KACE, but it's web based which is what we would like to avoid. We need a good ticketing and inventory system with the following: Server/Client setup Client supports XP/Windows 7 Ent. Web Based as well as Client is a plus Technician ticketing Active Directory integration Inventory System (Asset tag tracking etc/PO tracking) Exchange integrated - when tickets are made you have an option to send to the requester. Something that will scale well Please, if anyone is a Systems Admin or has knowledge regarding use of a great ticketing system please let me know. We have a large international corporation - price honestly isn't an issue. Keep in mind this will be mainly used for technicians to create tickets, enter inventory(track PCS) and possible even an option to track purchase orders. We want an enterprise level ticketing system with these capabilities please help! Thank you.

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• When buying hardware, what sites do you trust for information? [closed]

  - by Matt Dawdy

  I won't ask "what laptop should I buy" since the information is likely to change very quickly. However, I am about to buy a laptop, and I honestly don't know where to begin researching this based on my needs. I am hoping that asking about specific sites that do reviews/recommendations that this will still be on topic. I read the 6 guidelines for subjective questions and believe that this question scores favorably. I'm starting a new job in a few weeks, and they want to know what specific laptop to purchase. I'd like to get the most for their money and get a machine that will not need to be replaced in a year. When looking at a site like Dell, it's hard to get a full picture of the performance of a laptop. Does it work with a docking station, and if so, what kinds of video outs are on it? Will it work well when compiling several large projects in .Net? Has anyone had any issues with the machine getting flaky when dragging it from work to home and back all the time? etc. So, if people would enter in their preferred sites they use when researching hardware, and why they prefer that site (x is great for laptop comparisons, y is great for gaming machine reviews, etc) the I hope that this can be a question with valuable answers to others than just myself.

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• How did my email end up in spam? Spam only filters this specific email, other email contents work

  - by mugetsu

  My website has users buy our products and when the purchase completes, it sends the user an email. However, this email always ends up in spam! When the user first registers, the site also sends an email, this email however is not filtered and goes into the normal inbox. I'm not quite sure why this is so, gmail vaguely tells me that " It's similar to messages that were detected by our spam filters." So I'm thinking that I need to reword the following email better. Can I get some tips? Or could something else be causing this? thanks! here's the unformatted email: Delivered-To: [email protected] Received: by 10.112.32.98 with SMTP id h2csp61953lbi; Tue, 20 Mar 2012 21:09:13 -0700 (PDT) Received: by 10.180.79.72 with SMTP id h8mr22836827wix.1.1332302953175; Tue, 20 Mar 2012 21:09:13 -0700 (PDT) Return-Path: <[email protected]> Received: from mail26.elasticemail.org (mail26.elasticemail.org. [178.32.180.26]) by mx.google.com with SMTP id 6si518487wiz.41.2012.03.20.21.09.12; Tue, 20 Mar 2012 21:09:12 -0700 (PDT) Received-SPF: pass (google.com: domain of [email protected] designates 178.32.180.26 as permitted sender) client-ip=178.32.180.26; Authentication-Results: mx.google.com; spf=pass (google.com: domain of [email protected] designates 178.32.180.26 as permitted sender) [email protected]; dkim=pass [email protected] DKIM-Signature: v=1; a=rsa-sha1; bh=qjc8jxQuGy9pLN1YV9TR2PHQYKg=; c=relaxed/relaxed; d=website.com; s=api; h=DomainKey-Signature:MIME-Version:From:To:List-Unsubscribe:Subject:Date:Reply-To:Message-ID:Content-Type; b=Odt+nYhjntXPl7JPVHeJWjkStemt6so+FPVYY6oMKziMFzmW8YiLhN8WwSLY0faMcn/rirKsO2dOm/kvcHlqUJC7ldhaydE6bPekkBDa9kBovlGwPNm6xy9QWPP9I1fXDLDCwqqeAXv8kN0daXbh3pVyqWNUOk5cgQ35OgpQpKI= DomainKey-Signature: q=dns; a=rsa-sha1; c=simple; d=website.com; s=api; h=MIME-Version:X-Mailer:From:To:X-Priority:List-Unsubscribe:Subject:Date:Reply-To:Message-ID:Content-Type; b=F7NNZIEyEV+64uYD8pVpe91WLP19Tw2Whk4OKpkLeAfkmrNIA7AjP0XYU1JWTlEyibHQJjjbhR62I3MvVJBSGp75eWfOuwb2AqYWZ/jAlMWznnfQLVv7OlYJsErGxYP6GUNNcuJaqlTPFDanJwtaEvR+tqXZRB7xrUisMd8lq2I= MIME-Version: 1.0 X-Mailer: email.website.com From: "Website Contact" <[email protected]> To: [email protected] X-Priority: 3 (Normal) List-Unsubscribe: <http://email.website.com/tracking/unsubscribe?msgid=su6g-8kfd0s0g>, <mailto:[email protected]?subject=unsubscribe> Subject: Website Tickets: event Date: Wed, 21 Mar 2012 04:09:17 +0000 Reply-To: "Website Contact" <[email protected]> Message-ID: <[email protected]> Content-Type: multipart/alternative; boundary="----=_NextPart_000_3F77_7A0DF805.A8C886C0" ------=_NextPart_000_3F77_7A0DF805.A8C886C0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: base64 SGVsbG8hIAoKIEhlcmUgYXJlIHlvdXIgdGlja2V0KHMpIGZvciBDVEFTIGVDc1RBU3kgMjAxMjog CgpodHRwczovL2NhbXB1c2FtcC5jb20vP3RpY2tldHMvNy95aGloZ3Znd3Z3cWR3cXhtdnQKClNp bXBseSBicmluZyBpdCB3aXRoIHlvdSBvbiB5b3VyIHNtYXJ0cGhvbmUsIG9yIHByaW50IHRoZSB0 aWNrZXQgb3V0IHRvIGJlIHNjYW5uZWQgYXQgdGhlIGV2ZW50LiBFbmpveSwgYW5kIHdlIGFwcHJl Y2lhdGUgeW91ciBwdXJjaGFzZS4KClNpbmNlcmVseSwKVGhlIENhbXB1c0FtcCBUZWFt ------=_NextPart_000_3F77_7A0DF805.A8C886C0 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: base64 SGVsbG8hIDxici8+PGJyLz4gSGVyZSBhcmUgeW91ciB0aWNrZXQocykgZm9yIENUQVMgZUNzVEFT eSAyMDEyOjxici8+PGEgaHJlZj0iaHR0cDovL2VtYWlsLmNhbXB1c2FtcC5jb20vdHJhY2tpbmcv Y2xpY2s/bXNnaWQ9c3U2Zy04a2ZkMHMwZyZ0YXJnZXQ9aHR0cHMlM2ElMmYlMmZjYW1wdXNhbXAu Y29tJTJmJTNmdGlja2V0cyUyZjclMmZ5aGloZ3Znd3Z3cWR3cXhtdnQiPiBodHRwczovL2NhbXB1 c2FtcC5jb20vP3RpY2tldHMvNy95aGloZ3Znd3Z3cWR3cXhtdnQgIDwvYT4gPGJyLz48YnIvPlNp bXBseSBicmluZyBpdCB3aXRoIHlvdSBvbiB5b3VyIHNtYXJ0cGhvbmUsIG9yIHByaW50IHRoZSB0 aWNrZXQgb3V0IHRvIGJlIHNjYW5uZWQgYXQgdGhlIGV2ZW50LiBFbmpveSwgYW5kIHdlIGFwcHJl Y2lhdGUgeW91ciBwdXJjaGFzZS48YnIvPjxici8+U2luY2VyZWx5LDxici8+VGhlIENhbXB1c0Ft cCBUZWFtPGltZyBzcmM9Imh0dHA6Ly9lbWFpbC5jYW1wdXNhbXAuY29tL3RyYWNraW5nL29wZW4/ bXNnaWQ9c3U2Zy04a2ZkMHMwZyIgc3R5bGU9IndpZHRoOjFweDtoZWlnaHQ6MXB4IiBhbHQ9IiIg Lz4= ------=_NextPart_000_3F77_7A0DF805.A8C886C0--

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• 5 Steps to getting started with IronRuby

  - by Eric Nelson

  IronRuby is a Open Source implementation of the Ruby programming language for .NET, heavily relying on Microsoft's Dynamic Language Runtime. The project's #1 goal is to be a true Ruby implementation, meaning it runs existing Ruby code. Check out this summary of using the Ruby standard library and 3rd party libraries in IronRuby. IronRuby has tight integration with .NET, so any .NET types can be used from IronRuby and the IronRuby runtime can be embedded into any .NET application. These 5 steps should get you nicely up and running on IronRuby – OR … you could just watch a video session from the lead developer which took place earlier this month (March 2010 - 60mins). But the 5 steps will be quicker :-) Step 1 – Install IronRuby :-) You can install IronRuby automatically using an MSI or manually. For simplicity I would recommend the MSI install. TIP: As of the 25th of March IronRuby has not quite shipped. The download above is a Release Candidate (RC) which means it is still undergoing final testing by the team. You will need to uninstall this version (RC3) once the final release is available. The good news is that uninstalling IronRuby RC3 will work without a hitch as the MSI does relatively little. Step 2 – Install an IronRuby friendly editor You will need to Install an editor to work with IronRuby as there is no designer support for IronRuby inside Visual Studio. There are many editors to choose from but I would recommend you either went with: SciTE (Download the MSI): This is a lightweight text editor which is simple to get up and running. SciTE understands Ruby syntax and allows you to easily run IronRuby code within the editor with a small change to the config file. SharpDevelop 3.2 (Download the MSI): This is an open source development environment for C#, VB, Boo and now IronRuby. IronRuby support is new but it does include integrated debugging. You might also want to check out the main site for SharpDevelop. TIP: There are commercial tools for Ruby development which offer richer support such as intellisense.. They can be coerced into working with IronRuby. A good one to start with is RubyMine which needs some small changes to make it work with IronRuby. Step 3 – Run the IronRuby Tutorial Run through the IronRuby tutorial which is included in the IronRuby download. It covers off the basics of the Ruby languages and how IronRuby integrates with .NET. In a typical install it will end up at C:\Program Files\IronRuby 0.9.4.0\Samples\Tutorial. Which will give you the tutorial implemented in .NET and Ruby. TIP: You might also want to check out these two introductory posts Using IronRuby and .NET to produce the ‘Hello World of WPF’ and What's IronRuby, and how do I put it on Rails? Step 4 – Get some good books to read Get a great book on Ruby and IronRuby. There are several free ebooks on Ruby which will help you learn the language. The little book of Ruby is a good place to start. I would also recommend you purchase IronRuby Unleashed (Buy on Amazon UK | Buy on Amazon USA). You might also want to check out this mini-review. Other books are due out soon including IronRuby in Action. TIP: Also check out the official documentation for using .NET from IronRuby. Step 5 – Keep an eye on the team blogs Keep an eye on the IronRuby team blogs including Jimmy Schementi, Jim Deville and Tomas Matousek (full list) TIP: And keep a watch out for the final release of IronRuby – due anytime soon!

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• Pet Store Loyalty Programs: I'm Not Loyal Yet!

  - by ruth.donohue

  After two years of constantly being asked (aka "pestered) by my now eight-year-old daughter for a dog (or any pet that is more interactive than a goldfish), I've finally compromised with a hamster purely by chance. Friends of ours had recently brought home a female hamster, and (surprise, surprise) two weeks later, they were looking for homes for 11 baby hamster pups. Since the pups were not yet ready to be weaned from their mother, my daughter and I had several weeks to get ready -- and we spent that extra time visiting a number of local pet stores and purchasing an assortment of hamster books, toys, exercise equipment, food, bedding, and cage -- not cheap! Now, I'm usually an online shopper (i.e. I love reading user reviews and comparing prices), but for kids, there is absolutely no online substitute for actually walking into a store and physically picking out something you want. We have two competing pet shops within close proximity to where we live, and I signed up for their rewards programs to get discounts on select items. I'm sure it takes a while to get my data into the system (after all, I did fill out a form the old-fashioned way), but as it has been more than two weeks for one store and over a week for the other, the window of opportunity is getting smaller as we by now pretty much have most of what we think we need. Everything I've purchased has been purely hamster or small animal related, so in an ideal world, the stores would have me easily figured out as a hamster owner. Here is what I would be expecting of a loyalty rewards program: Point me to some useful links, either information provied by the company or external websites where I can learn more. Any value-add a business can provide to make my life easier makes me a much more loyal customer. What things can I expect as a new pet owner? Any hamster communities? Any hamster-related events? Any vets that specialize in small animals in the vicinity? Send me an email with other related products I may be interested in. Upsell and cross-sell to me. We've go the basics and a couple of luxuries, but at this point, I'm pretty excited (surprisingly) about the hamster, and my daughter is footing the bill with her birthday and Christmas money. She and I would be more than happy to spend her money! Get this information to me faster. As I mentioned, my window of opportunity is getting smaller, as eithe rmy daughter's money will run out on other things or we'll start losing the thrill of buying new hamster toys and treats. I realize this is easier said than done, and undoubtedly, the stores are getting value knowing my basic customer information and purchase history. Buth, they could really benefit by delivering a loyalty program that really earned my loyalty. "Goldeen" needs a new water bottle, yogurt chips, and chew toys as he doesn't seem to like the ones we bought. So for now, I'll just go to whichever store is the most convenient. Oh, and just for fun (not related to this post), here are a couple of videos my daughter really got a kick out of watching: Hamster on a Piano Tic in a Spin-Dryer

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• Oracle BI and XS Energy Drinks – Don’t Miss the Amway Presentation!

  - by Michelle Kimihira

  By Maria Forney Amway is a global leader in the direct sales industry with $10.9B in annual sales in more than 100 countries and territories. The company has implemented a global BI framework that provides accurate, consistent, and timely insights to support global, regional and local analytical research, business planning, performance measurement and assessment. Oracle BI EE is used by 1500 employees across Amway sales, marketing, finance, and supply chain business units as well as Amway affiliates in Europe, Russia, South Africa, Japan, Australia, Latin America, Malaysia, Vietnam, and Indonesia. Last week, I spoke with Lead Data Analyst with Amway Global Sales, Dan Arganbright, and IT Manager with Amway BI Competency Center, Mike Olson, about their upcoming presentation at Oracle OpenWorld in San Francisco. Scheduled during a prime speaking slot on Monday, October 1 at 12:15pm in Moscone West, 2007, Dan and Mike will discuss their experience building Amway’s Distributor Consulting solution, powered by Oracle BI EE. You can find more information here. As background, Amway offers people an opportunity to own their own businesses and consumers exclusive products in health and wellness, beauty and home care.  The Amway internal Sales organization is charged with consulting leadership-level Distributors to help them with data insights and ultimately grow their business. Until recently, this was a resource-intense process of gathering and formatting data. In some markets, it took over 40 hours to collect the data and produce the analysis needed for one consultation session. Amway began its global BI journey in 2006 and since then the company has migrated from having multiple technology providers and integration points to an integrated strategic vendor approach. Today, the company has standardized on Oracle technology for BI.  Amway has achieved cost savings through the retirement of redundant technology platforms. In addition, Mike’s organization has led the charge to align disparate BI organizations into a BI Competency Center.  The following diagram highlights the simplicity of the standardized architecture of Amway today. Dubbed Distributor Consulting, Amway has developed a BI solution using the Oracle technology stack to help Distributor leaders grow their businesses. The Distributor Consulting solution provides over 40 metrics for Sales staff to provide data-driven insights on the Distributors and organizations they support.  Using Oracle BI EE, Exadata, and Oracle Data Integrator, Amway provides customized and personalized business intelligence, and the Oracle BI EE dashboards were developed by the Amway Sales organization, which demonstrates business empowerment of the technology. Amway is also leveraging the power of BI to drive business growth in all of its markets.  A new set of Distributor Segmentation metrics are enabling a better understanding of distributor behaviors. A Global Scorecard that Amway developed provides key metrics at a market and global level for executive-level discussions. Product Analysis teams can now highlight repeat purchase rates, product penetration and the success of CRM campaigns. In the words of Dan and Mike, the addition of Exadata 11 months ago has been “a game changer.”  Amway has been able to dramatically reduce complexity, improve performance and increase business productivity and cost savings. For example, the number of indexes on the global data warehouse was reduced from more than 1,000 to less than 20.  Pulling data for the highest level distributors or the largest markets in the company now can be done in minutes instead of hours.  As a result, IT has shifted from performance tuning and keeping the system operational to higher-value business-focused activities. •       “The distributors that have been introduced to the BI reports have found them extremely helpful. Because they have never had this kind of information before, when they were presented with the reports, they wanted to take action immediately!”  -     Sales Development Manager in Latin America Without giving away more, the Amway case study presentation will be one of the unique customer sessions at OpenWorld this year. Speakers Dan Arganbright and Mike Olson have planned an interactive and entertaining session on Monday October 1 at 12:15pm in Moscone West, 2007. I’ll see you there!

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• Oracle BI and XS Energy Drinks – Don’t Miss the Amway Presentation!

  - by Maria Forney

  Amway is a global leader in the direct sales industry with $10.9B in annual sales in more than 100 countries and territories. The company has implemented a global BI framework that provides accurate, consistent, and timely insights to support global, regional and local analytical research, business planning, performance measurement and assessment. Oracle BI EE is used by 1500 employees across Amway sales, marketing, finance, and supply chain business units as well as Amway affiliates in Europe, Russia, South Africa, Japan, Australia, Latin America, Malaysia, Vietnam, and Indonesia. Last week, I spoke with Lead Data Analyst with Amway Global Sales, Dan Arganbright, and IT Manager with Amway BI Competency Center, Mike Olson, about their upcoming presentation at Oracle OpenWorld in San Francisco. Scheduled during a prime speaking slot on Monday, October 1 at 12:15pm in Moscone West, 2007, Dan and Mike will discuss their experience building Amway’s Distributor Consulting solution, powered by Oracle BI EE. You can find more information here. As background, Amway offers people an opportunity to own their own businesses and consumers exclusive products in health and wellness, beauty and home care.  The Amway internal Sales organization is charged with consulting leadership-level Distributors to help them with data insights and ultimately grow their business. Until recently, this was a resource-intense process of gathering and formatting data. In some markets, it took over 40 hours to collect the data and produce the analysis needed for one consultation session. Amway began its global BI journey in 2006 and since then the company has migrated from having multiple technology providers and integration points to an integrated strategic vendor approach. Today, the company has standardized on Oracle technology for BI.  Amway has achieved cost savings through the retirement of redundant technology platforms. In addition, Mike’s organization has led the charge to align disparate BI organizations into a BI Competency Center.  The following diagram highlights the simplicity of the standardized architecture of Amway today. Dubbed Distributor Consulting, Amway has developed a BI solution using the Oracle technology stack to help Distributor leaders grow their businesses. The Distributor Consulting solution provides over 40 metrics for Sales staff to provide data-driven insights on the Distributors and organizations they support.  Using Oracle BI EE, Exadata, and Oracle Data Integrator, Amway provides customized and personalized business intelligence, and the Oracle BI EE dashboards were developed by the Amway Sales organization, which demonstrates business empowerment of the technology. Amway is also leveraging the power of BI to drive business growth in all of its markets.  A new set of Distributor Segmentation metrics are enabling a better understanding of distributor behaviors. A Global Scorecard that Amway developed provides key metrics at a market and global level for executive-level discussions. Product Analysis teams can now highlight repeat purchase rates, product penetration and the success of CRM campaigns. In the words of Dan and Mike, the addition of Exadata 11 months ago has been “a game changer.”  Amway has been able to dramatically reduce complexity, improve performance and increase business productivity and cost savings. For example, the number of indexes on the global data warehouse was reduced from more than 1,000 to less than 20.  Pulling data for the highest level distributors or the largest markets in the company now can be done in minutes instead of hours.  As a result, IT has shifted from performance tuning and keeping the system operational to higher-value business-focused activities. •       “The distributors that have been introduced to the BI reports have found them extremely helpful. Because they have never had this kind of information before, when they were presented with the reports, they wanted to take action immediately!”  -     Sales Development Manager in Latin America Without giving away more, the Amway case study presentation will be one of the unique customer sessions at OpenWorld this year. Speakers Dan Arganbright and Mike Olson have planned an interactive and entertaining session on Monday October 1 at 12:15pm in Moscone West, 2007. I’ll see you there!

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• How do you install a USB CD Rom drive?

  - by Matt Allen

  Hello, I recently purchased a USB CD ROM drive, but I don't know how to get it to work with my computer which runs Ubuntu 10.04. http://www.amazon.com/gp/product/B00303H908/ref=oss_product When I issue the lsusb command, it shows up as: Bus 002 Device 016: ID 05e3:0701 Genesys Logic, Inc. USB 2.0 IDE Adapter The computer doesn't recognize it automatically. How can I get this drive to show up as an actual drive on my computer? If this particular drive can't handle Linux, can you recommended one which can and provide a link to it so I can purchase it? Thanks! Update: I was asked by Scaine to run a command and report back with the output: joe@joe-laptop:~$ tail -f /var/log/kern.log Dec 29 12:51:35 joe-laptop kernel: [103190.551437] sr 7:0:0:0: [sr1] Add. Sense: Illegal mode for this track Dec 29 12:51:35 joe-laptop kernel: [103190.551446] sr 7:0:0:0: [sr1] CDB: Read(10): 28 00 00 00 00 00 00 00 02 00 Dec 29 12:51:35 joe-laptop kernel: [103190.551463] end_request: I/O error, dev sr1, sector 0 Dec 29 12:51:35 joe-laptop kernel: [103190.877542] sr 7:0:0:0: [sr1] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE Dec 29 12:51:35 joe-laptop kernel: [103190.877551] sr 7:0:0:0: [sr1] Sense Key : Illegal Request [current] Dec 29 12:51:35 joe-laptop kernel: [103190.877559] Info fld=0x0, ILI Dec 29 12:51:35 joe-laptop kernel: [103190.877562] sr 7:0:0:0: [sr1] Add. Sense: Illegal mode for this track Dec 29 12:51:35 joe-laptop kernel: [103190.877572] sr 7:0:0:0: [sr1] CDB: Read(10): 28 00 00 00 00 00 00 00 02 00 Dec 29 12:51:35 joe-laptop kernel: [103190.877588] end_request: I/O error, dev sr1, sector 0 Dec 29 13:08:46 joe-laptop kernel: [104221.558911] usb 2-2.2: USB disconnect, address 16 Then when I plugged the drive back into the computer, I got: Dec 29 13:10:29 joe-laptop kernel: [104324.668320] usb 2-2.2: new high speed USB device using ehci_hcd and address 17 Dec 29 13:10:29 joe-laptop kernel: [104324.761702] usb 2-2.2: configuration #1 chosen from 1 choice Dec 29 13:10:29 joe-laptop kernel: [104324.762700] scsi8 : SCSI emulation for USB Mass Storage devices Dec 29 13:10:29 joe-laptop kernel: [104324.762935] usb-storage: device found at 17 Dec 29 13:10:29 joe-laptop kernel: [104324.762938] usb-storage: waiting for device to settle before scanning Dec 29 13:10:34 joe-laptop kernel: [104329.760521] usb-storage: device scan complete Dec 29 13:10:34 joe-laptop kernel: [104329.761344] scsi 8:0:0:0: CD-ROM TEAC CD-224E 1.7A PQ: 0 ANSI: 0 CCS Dec 29 13:10:34 joe-laptop kernel: [104329.767425] sr1: scsi3-mmc drive: 24x/24x cd/rw xa/form2 cdda tray Dec 29 13:10:34 joe-laptop kernel: [104329.767612] sr 8:0:0:0: Attached scsi CD-ROM sr1 Dec 29 13:10:34 joe-laptop kernel: [104329.767720] sr 8:0:0:0: Attached scsi generic sg2 type 5 Dec 29 13:10:34 joe-laptop kernel: [104330.141060] sr 8:0:0:0: [sr1] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE Dec 29 13:10:34 joe-laptop kernel: [104330.141069] sr 8:0:0:0: [sr1] Sense Key : Illegal Request [current] Dec 29 13:10:34 joe-laptop kernel: [104330.141077] Info fld=0x0, ILI Dec 29 13:10:34 joe-laptop kernel: [104330.141081] sr 8:0:0:0: [sr1] Add. Sense: Illegal mode for this track Dec 29 13:10:34 joe-laptop kernel: [104330.141090] sr 8:0:0:0: [sr1] CDB: Read(10): 28 00 00 00 00 00 00 00 02 00 Dec 29 13:10:34 joe-laptop kernel: [104330.141106] end_request: I/O error, dev sr1, sector 0 Dec 29 13:10:34 joe-laptop kernel: [104330.141113] __ratelimit: 18 callbacks suppressed There was more output than this (the number of lines started growing after the drive was plugged back in, and kept growing), but this is the first few lines.

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• Observations From The Corner of a Starbucks

  - by Chris Williams

  I’ve spent the last 3 days sitting in a Starbucks for 4-8 hours at a time. As a result, I’ve observed a lot of interesting behavior and people (most of whom were uninteresting themselves.) One of the things I’ve noticed is that most people don’t sit down. They come in, get their drink and go. The ones that do sit down, stay much longer than it takes to consume their drink. The drink is just an incidental purchase. Certainly not the reason they are here. Most of the people who sit also have laptops. Probably around 75%. Only a few have kids (with them) but the ones that do, have very small kids. Toddlers or younger. Of all the “campers” only a small percentage are wearing headphone, presumably because A) external noise doesn’t bother them or B) they aren’t working on anything important. My buddy George falls into category A, but he grew up in a house full of people. Silence freaks him out far more than noise. My brother and I, on the other hand, were both only children and don’t handle noisy distractions well. He needs it quiet (like a tomb) and I need music. Go figure… I can listen to Britney Spears mixed with Apoptygma Berzerk and Anthrax and crank out 30 pages, but if your toddler is banging his spoon on the table, you’re getting a dirty look… unless I have music, then all is right with the world. Anyway, enough about me. Most of the people who come in as a group are smiling when they enter. Half as many are smiling when they leave. People who come in alone typically aren’t smiling at all. The average age, over the last three days seems to be early 30s… with a couple of senior citizens and teenagers at either end of the curve. The teenagers almost never stay. They have better stuff to do on a nice day. The senior citizens are split nearly evenly between campers and in&outs. Most of the non-solo campers have 1 person with a laptop, while the other reads the paper or a book. Some campers bring multiple laptops… but only really look at one of them. This Starbucks has a drive through. The line is almost never more than 2-3 cars long but apparently a lot of the in&out people would rather come in and stand in line behind (up to) 5 people. The music in here sucks. My musical tastes can best be described as eclectic to bad, but I can still get work done (see above.) I find the music in this particular Starbucks to be discordant and jarring. At this Starbucks, the coffee lingo is apparently something that is meant to occur between employees only. The nice lady at the counter can handle orders in plain English and translate them to Baristaspeak (Baristese?) quite efficiently. If you order in Baristaspeak however, she will look confused and repeat your order back to you in plain English to confirm you actually meant what you said. Then she will say it in Baristaspeak to the lady making your drink. Nobody in this Starbucks (other than the Baristas) makes eye-contact… at least not with me. Of course that may be indicative of a separate issue. ;)

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• Great Customer Service Example

  - by MightyZot

  A few days ago I wrote about what I consider a poor customer service interaction with TiVo, a company that I have been faithful to for the past 12 years or so. In that post I talked about how they helped me, but I felt like I was doing something wrong at the end of the call – when in reality I was just following through with an offer that TiVo made possible through my cable company. Today I had a wonderful customer service interaction with American Express, another company that I have been loyal to for many years.(I am a Gold Card member.) I like my Amex card because I can use it for big purchases and it forces me to pay them off at the end of the month. Well, the reality is that I’m not always so good at doing that, so sometimes my payments are over a couple of months.  :) A few days ago I received an email from “American Express” fraud detection. The email stated that I should call a toll free number and have the last four digits of my card handy. I grew up during the BBS era with some creative and somewhat mischievous friends. I’ve learned to be extremely cautious with regard to my online life! So, I did what you would expect…I sent them a nice reply that said “Go screw yourself.” For the past couple of days someone has been trying to call me and I assumed it was the same prankster trying to get the last four digits of my card. The last caller left a message indicating that they were from American Express and they wanted to talk to me about my card. After looking up their customer service numbers on the www.americanexpress.com web site, I called and was put through to the fraud detection group. The rep explained that there were some charges on my wife’s card that did not fit our purchase profile. She went through each charge and, for the most part, they looked like charges my wife may have made. My wife had asked to use the card for some Christmas shopping during the same timeframe as the charges. The American Express rep very politely explained that these looked out of character to her. She continued through the charges. She listed a charge for $160 – at this point my adrenaline started kicking in. My wife said she was going to charge about $25 or $30 dollars, not $160. Next, the rep listed a charge for over $1200. Uh oh!! Now I know that my account has been compromised. I informed the rep that we definitely did not make those charges. She replied with, “that’s ok Mr Pope, we declined those charges as well as some others.” We went through the pending charges and there were a couple more that were questionable. The rep very patiently waited while I called my wife on my office phone to verify the charges. Sure enough, my wife had not ordered anything from Netflix or purchased anything with Yahoo Wallet! “No problem Mr Pope, we will remove those charges as well.” “We are going to cancel your wife’s card and send her a new one. She will receive it by 7pm tomorrow via Federal Express. Please watch your statements over the next couple of months. If you notice anything fishy, give us a call and we will take care of it for you.” (Wow, I’m thinking to myself!) “Is there anything else I can help you with Mr Pope?” “Nope, thank you very much for catching this so early and declining those charges!”, I said smiling. Apparently she could hear me smiling on the other end of the phone line because she replied with “keep smiling Mr Pope and have a good rest of your week.” Now THAT’s customer service!  Thank you American Express!!! I shall remain an ever faithful customer. Interesting…

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• Open Your Windows - 4/Maio/10

  - by Claudia Costa

  This FREE technical briefing is designed to show ISVs/SIs how to leverage the Oracle11g Technology especially in the small to medium business. The briefing focuses on Oracle's 11g platform on Windows & Linux and gives a very comprehensive technical competitive overview to the products offered by Microsoft. The technical part covers Integration and Migration aspects of various Microsoft products such as SQL Server, .NET and Active Directory. Register Today! With Oracle11g Oracle introduced various products (ApplicationExpress, OracleExpress Edition, ADF, BPEL) and licenses (Oracle Database Standard Edition One, Application Server Java Edition) specifically targetting the small to medium business market and to show that Oracle Database and Application Server are as easy to use and costs less than Microsoft products in terms of purchase price and ongoing support & maintenance and even much much less when considering the Linux platform.. For those ISVs have already adopted Microsoft .NET framework and using SQL Server as their database layer, we will demostrate that Oracle11g Database is as easy as SQL Server to install, configure, and manage. In addition to that, their application development .NET platform does not requires dramatic changes to enable it to run on the Oracle database. Besides the standard functionalities, Oracle has enhanced some of the advanced features; such as Intermedia, Security, Ref Cursor, etc., tightly integrated with .NET framework so that .NET developers can take full advantage of the Oracle technology, without worrying or programming the complexity components. Objectives ·         Understand Oracle's strategy and commitment on Windows & Linux ·         Learn how to migrate from SQL Server to Oracle on Windows AND Linux ·         Understand that Oracle11g is easy to manage and to install on Windows & Linux ·         Learn how to integrate Windows products with the Oracle11g Platform ·         Learn how Oracle products interoperate & integrate with Microsoft .NET ·         Learn how an Oracle database on Windows will easily be ported to a lower cost Linux database platform and interoperate with a .NET application Prerequisites General Operating System expertise including MS-Windows and Linux. Agenda ·         Welcome and Intro ·         Oracle at a glance ·         Strategy; Small to Medium Business, Microsoft and Linux ·         Oracle 11g Architecture on Linux & Windows ·         Managing Oracle 11g on Linux & Windows ·         Application Development ·         Migration ·         Value propositions for ISVs & Wrap-up   ---------------------------------------------------------------------------- Para mais informações/inscrições, contacte: [email protected].

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• When to implement: Together with or after the source product?

  - by Jeremy Oosthuizen

  Somebody recently relayed a prospect's question to me: How hard would it be to implement OUBI after the source product (CC&B, WAM or NMS) has already been implemented? Fact is that MOST non-OUBI Data Warehouse / Business Intelligence implementations take place after the source application(s) are in place and hopefully stable. If an organization decides that they need better reporting and management information, then the logical path (see The Data Warehouse Institute's Data Warehouse Maturity Model) is to a Data Warehouse -- no matter when their last applications were implemented. If there is a pre-built Data Warehouse for their specific application, or even for the desired business process in their industry, they're in luck. Else they have to design and build from scratch, using a toolset. The implementation of a toolset is unlike the implementation of OUBI which, like OBI Apps, contain pre-built ETL routines and user content. Much has been written before about the advantages of that. So, because OUBI is designed specifically for Oracle Utilities transactional products, we often implement them in parallel -- with OUBI lagging a little behind by necessity, like Reporting. Customers know from the start they're going to need the solution, and therefore purchase the products at the same time. My biggest argument FOR a parallel installation/implementation of OUBI with the source product is two-fold: - There could be things (which is the technical term for data elements) that customers figure out they need when implementing OUBI, which are often easier added to the source product's implementation project, than to add later; - OUBI's ETL often points out errors (severe or not) with converted data, which are easier to fix during the source product's implementation project, or it may even be impossible to fix afterwards. The Conversion routines sometimes miss these errors, because the source system can live with the not-quite-perfect converted data. If the data can't be properly extracted, i.e. the proper Dimensions linked to the Facts, then it can't get into OUBI. That means it can't be analyzed effectively along with the rest of the organization's data. Then there is also the throw-away-work argument, which may be significant. The operational / transactional system cannot go live without reports on Day 1. A lot of those reports would be taken care of by the implementation of OUBI. If OUBI is implemented after go-live, those reports STILL have to be built during the source product's implementation project, but they become throw-away after the OUBI implementation. I have sometimes been told that it is better to implement OUBI after the source product, because it cuts down on scope and risk for the source product's implementation project. All I can say to that, is bah humbug. No, seriously, given the arguments above, planning has to include the OUBI implementation and it has to be managed properly -- just like any other implementation. If so, it should not add any risk and it should be included in the scope from the start. The answer to the prospect's question is therefore that it is not that much more difficult; after all, most DW/BI implemenations are done like that. They just have to consider the points above.

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• Unreal Tournament 3 vs UDK: What Should I Choose?

  - by Matt Christian

  Many people in the mod community were very excited to see the release of the Unreal Developer Kit (UDK) a few months ago.  Along with generating excitement into a very dedicated community, it also introduced many new modders into a flourishing area of indie-development.  However, since UDK is free, most beginners jump right into UDK, which is OK though you might just benefit more from purchasing a shelf-copy of Unreal Tournament 3. UDK UDK is a free full version of UnrealEd (the editor environment used to create games like Gears of War 1/2, Bioshock 1/2, and of course Unreal Tournament 3).  The editor gives you all the features of the editor from the shelf-copy of the game plus some refinements in many of the tools.  (One of the first things you'll find about UnrealEd is that it's a collection of tools grouped into the same editor so it really isn't a single 'tool') Interestingly enough, Epic is allowing you to sell any game made in UDK with a few catches.  First off, you must purchase a liscense for your game (which, I THINK is aproximately $99 starting).  Secondly, you must pay 25% of all profits for the first $5,000 of your game revenue to them (about $1250).  Finally, you cannot use any of the 'media' provided in UDK for your game.  UDK provides sample meshes, textures, materials, sounds, and other sample pieces of media pulled (mostly) from Unreal Tournament 3. The final point here will really determine whether you should use UDK.  There is a very small amount of media provided in UDK for someone to go in and begin creating levels without first developing your own meshes, textures, and other media.  Sure, you can slap together a few unique levels, though you will end up finding yourself restriced to the same items over and over and over.  This is absolutely how professional game development is; you are 'given' (typically liscensed or built in-house) an engine/editor and you begin creating all the content for the game and placing it.  UDK is aimed toward those who really want to build their game content from scratch with a currently existing engine.  It is not suited for someone who would like to simply build levels and quick mods without learning external 3D programs and image editing software. Unreal Tournament 3 Unless you have a serious grudge against FPS's, Epic, or your computer sucks, there really is no reason not to own this game for PC.  You can pick it up on Steam or Amazon for around $20 brand new.  Not only are you provided with a full single-player and multiplayer game, but you are given the entire UnrealEd 3.0 including all of the content used to build UT3.  If you want to start building levels and mods quickly for UT3, you should absolutely pick up a shelf-copy. However, as off-the-shelf UT3 is a few years old now, the tools have not been updated for quite a while.  Compared to UDK, the menus are more difficult to navigate through and take more time getting used to.  Since UDK is updated almost every month, there are new inclusions to the editor that may not be in UT3 (including the future addition of 3D!).  I haven't worked enough with shelf UT3 to see if there are more features in UDK or if they both feature the same stuff in different forms, however you should remember that the Unreal Engine 3.0 has undergone numerous upgrades between it's launch and Gears of War 2 (in fact, Epic had a conference to show off what changed just between the Gears of Wars games). Since UT3 has much more core content, someone who wants to focus on level editing or modding the core UT3 game may find their needs better suited with an off-the-shelf copy of UT3.  If that level designer has a team that is generating custom assets, they may be better off with UDK. The choice is now yours...

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• Frequently Asked Questions about Latest EBS Support Changes

  - by Steven Chan (Oracle Development)

  Two important changes to the Oracle Lifetime Support policies for Oracle E-Business Suite were announced at OpenWorld.  These changes affect EBS Releases 11i and 12.1. The changes are detailed in this My Oracle Support document: E-Business Suite 11.5.10 Sustaining Support Exception & 12.1 Extended Support Now to Dec. 2018 (Note 1495337.1) A new document answering the top Frequently Asked Questions about these support changes is now available: E-Business Suite Releases - Support Policy FAQ (Note 1494891.1) Questions answered in this new FAQ include: Why is Oracle providing an exception for Severity 1 Production Support for the first year of Sustaining Support for EBS 11.5.10? Will customers need to purchase an additional contract for the 11.5.10 Exception to Sustaining Support? What defines Severity 1 Production Support in the 11.5.10 Exception to Sustaining Support? What are the differences in the Lifetime Support Policy feature benefits from Extended Support to the Severity 1 Production Support in the 11.5.10 Exception to Sustaining Support? More questions about US 1099, Payroll legislative updates, security patches, and more 1. Changes for EBS 11i Sustaining Support The first change is that  we will be providing an exception for the first 13 months of Sustaining Support on Oracle E-Business Suite Release 11.5.10 (11i10), valid from December 1, 2013 – December 31, 2014. This exception support will be comprised of three components: New fixes for Severity 1 production issues United States Form 1099 2013 year-end updates Payroll regulatory updates for the United States, Canada, United Kingdom, and Australia for fiscal years ending in 2014 Customers environments must have the minimum baseline patches (or above) for new Severity 1 production bug fixes as documented here: Patch Requirements for Extended Support of Oracle E-Business Suite Release 11.5.10 (Note 883202.1) 2. Changes for EBS 12.1 Extended Support More time:  Extended Support period for E-Business Suite Release 12.1 has been extended by nineteen months through December, 2018. Customers with an active Oracle Premier Support for Software contract will automatically be entitled to Extended Support for E-Business Suite 12.1. Fees waived:  Uplift fees are waived for all years of Extended Support (June, 2014 – December. 2018) for customers with an active Oracle Premier Support for Software contract. During this period, customers will receive all of the components of Extended Support at no additional cost other than their fees for Software Update License & Support. Where can I learn more? There are two interlocking policies that affect the E-Business Suite:  Oracle's Lifetime Support policies for each EBS release (timelines which were updated by this announcement), and the Error Correction Support policies (which state the minimum baselines for new patches). For more information about how these policies interact, see: Understanding Support Windows for E-Business Suite Releases What about E-Business Suite technology stack components?Things get more complicated when one considers individual techstack components such as Oracle Forms or the Oracle Database.  To learn more about the interlocking EBS+techstack component support windows, see these two articles: On Apps Tier Patching and Support: A Primer for E-Business Suite Users On Database Patching and Support: A Primer for E-Business Suite Users Related Articles Extended Support Fees Waived for E-Business Suite 11i and 12.0 EBS 12.0 Minimum Requirements for Extended Support Finalized

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• Why your Netapp is so slow...

  - by Darius Zanganeh

  Have you ever wondered why your Netapp FAS box is slow and doesn't perform well at large block workloads?  In this blog entry I will give you a little bit of information that will probably help you understand why it’s so slow, why you shouldn't use it for applications that read and write in large blocks like 64k, 128k, 256k ++ etc..  Of course since I work for Oracle at this time, I will show you why the ZS3 storage boxes are excellent choices for these types of workloads. Netapp’s Fundamental Problem The fundamental problem you have running these workloads on Netapp is the backend block size of their WAFL file system.  Every application block on a Netapp FAS ends up in a 4k chunk on a disk. Reference:  Netapp TR-3001 Whitepaper Netapp has proven this lacking large block performance fact in at least two different ways. They have NEVER posted an SPC-2 Benchmark yet they have posted SPC-1 and SPECSFS, both recently. In 2011 they purchased Engenio to try and fill this GAP in their portfolio. Block Size Matters So why does block size matter anyways?  Many applications use large block chunks of data especially in the Big Data movement.  Some examples are SAS Business Analytics, Microsoft SQL, Hadoop HDFS is even 64MB! Now let me boil this down for you.  If an application such MS SQL is writing data in a 64k chunk then before Netapp actually writes it on disk it will have to split it into 16 different 4k writes and 16 different disk IOPS.  When the application later goes to read that 64k chunk the Netapp will have to again do 16 different disk IOPS.  In comparison the ZS3 Storage Appliance can write in variable block sizes ranging from 512b to 1MB.  So if you put the same MSSQL database on a ZS3 you can set the specific LUNs for this database to 64k and then when you do an application read/write it requires only a single disk IO.  That is 16x faster!  But, back to the problem with your Netapp, you will VERY quickly run out of disk IO and hit a wall.  Now all arrays will have some fancy pre fetch algorithm and some nice cache and maybe even flash based cache such as a PAM card in your Netapp but with large block workloads you will usually blow through the cache and still need significant disk IO.  Also because these datasets are usually very large and usually not dedupable they are usually not good candidates for an all flash system.  You can do some simple math in excel and very quickly you will see why it matters.  Here are a couple of READ examples using SAS and MSSQL.  Assume these are the READ IOPS the application needs even after all the fancy cache and algorithms.   Here is an example with 128k blocks.  Notice the numbers of drives on the Netapp! Here is an example with 64k blocks You can easily see that the Oracle ZS3 can do dramatically more work with dramatically less drives.  This doesn't even take into account that the ONTAP system will likely run out of CPU way before you get to these drive numbers so you be buying many more controllers.  So with all that said, lets look at the ZS3 and why you should consider it for any workload your running on Netapp today.  ZS3 World Record Price/Performance in the SPC-2 benchmark ZS3-2 is #1 in Price Performance $12.08ZS3-2 is #3 in Overall Performance 16,212 MBPS Note: The number one overall spot in the world is held by an AFA 33,477 MBPS but at a Price Performance of $29.79.  A customer could purchase 2 x ZS3-2 systems in the benchmark with relatively the same performance and walk away with $600,000 in their pocket.

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• Prepping the Raspberry Pi for Java Excellence (part 1)

  - by HecklerMark

  I've only recently been able to begin working seriously with my first Raspberry Pi, received months ago but hastily shelved in preparation for JavaOne. The Raspberry Pi and other diminutive computing platforms offer a glimpse of the potential of what is often referred to as the embedded space, the "Internet of Things" (IoT), or Machine to Machine (M2M) computing. I have a few different configurations I want to use for multiple Raspberry Pis, but for each of them, I'll need to perform the following common steps to prepare them for their various tasks: Load an OS onto an SD card Get the Pi connected to the network Load a JDK I've been very happy to see good friend and JFXtras teammate Gerrit Grunwald document how to do these things on his blog (link to article here - check it out!), but I ran into some issues configuring wi-fi that caused me some needless grief. Not knowing if any of the pitfalls were caused by my slightly-older version of the Pi and not being able to find anything specific online to help me get past it, I kept chipping away at it until I broke through. The purpose of this post is to (hopefully) help someone else recognize the same issues if/when they encounter them and work past them quickly. There is a great resource page here that covers several ways to get the OS on an SD card, but here is what I did (on a Mac): Plug SD card into reader on/in Mac Format it (FAT32) Unmount it (diskutil unmountDisk diskn, where n is the disk number representing the SD card) Transfer the disk image for Debian to the SD card (dd if=2012-08-08-wheezy-armel.img of=/dev/diskn bs=1m) Eject the card from the Mac (diskutil eject diskn) There are other ways, but this is fairly quick and painless, especially after you do it several times. Yes, I had to do that dance repeatedly (minus formatting) due to the wi-fi issues, as it kept killing the ability of the Pi to boot. You should be able to dramatically reduce the number of OS loads you do, though, if you do a few things with regard to your wi-fi. Firstly, I strongly recommend you purchase the Edimax EW-7811Un wi-fi adapter. This adapter/chipset has been proven with the Raspberry Pi, it's tiny, and it's cheap. Avoid unnecessary aggravation and buy this one! Secondly, visit this page for a script and instructions regarding how to configure your new wi-fi adapter with your Pi. Here is the rub, though: there is a missing step. At least for my combination of Pi version, OS version, and uncanny gift of timing and luck there was. :-) Here is the sequence of steps I used to make the magic happen: Plug your newly-minted SD card (with OS) into your Pi and connect a network cable (for internet connectivity) Boot your Pi. On the first boot, do the following things: Opt to have it use all space on the SD card (will require a reboot eventually) Disable overscan Set your timezone Enable the ssh server Update raspi-config Reboot your Pi. This will reconfigure the SD to use all space (see above). After you log in (UID: pi, password: raspberry), upgrade your OS. This was the missing step for me that put a merciful end to the repeated SD card re-imaging and made the wi-fi configuration trivial. To do so, just type sudo apt-get upgrade and give it several minutes to complete. Pour yourself a cup of coffee and congratulate yourself on the time you've just saved.  ;-) With the OS upgrade finished, now you can follow Mr. Engman's directions (to the letter, please see link above), download his script, and let it work its magic. One aside: I plugged the little power-sipping Edimax directly into the Pi and it worked perfectly. No powered hub needed, at least in my configuration. To recap, that OS upgrade (at least at this point, with this combination of OS/drivers/Pi version) is absolutely essential for a smooth experience. Miss that step, and you're in for hours of "fun". Save yourself! I'll pick up next time with more of the Java side of the RasPi configuration, but as they say, you have to cross the moat to get into the castle. Hopefully, this will help you do just that. Until next time! All the best, Mark 

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• Software Architecture verses Software Design

  Recently, I was asked what the differences between software architecture and software design are. At a very superficial level both architecture and design seem to mean relatively the same thing. However, if we examine both of these terms further we will find that they are in fact very different due to the level of details they encompass. Software Architecture can be defined as the essence of an application because it deals with high level concepts that do not include any details as to how they will be implemented. To me this gives stakeholders a view of a system or application as if someone was viewing the earth from outer space. At this distance only very basic elements of the earth can be detected like land, weather and water. As the viewer comes closer to earth the details in this view start to become more defined. Details about the earth’s surface will start to actually take form as well as mane made structures will be detected. The process of transitioning a view from outer space to inside our earth’s atmosphere is similar to how an architectural concept is transformed to an architectural design. From this vantage point stakeholders can start to see buildings and other structures as if they were looking out of a small plane window. This distance is still high enough to see a large area of the earth’s surface while still being able to see some details about the surface. This viewing point is very similar to the actual design process of an application in that it takes the very high level architectural concept or concepts and applies concrete design details to form a software design that encompasses the actual implementation details in the form of responsibilities and functions. Examples of these details include: interfaces, components, data, and connections. In review, software architecture deals with high level concepts without regard to any implementation details. Software design on the other hand takes high level concepts and applies concrete details so that software can be implemented. As part of the transition between software architecture to the creation of software design an evaluation on the architecture is recommended. There are several benefits to including this step as part of the transition process. It allows for projects to ensure that they are on the correct path as to meeting the stakeholder’s requirement goals, identifies possible cost savings and can be used to find missing or nonspecific requirements that cause ambiguity in a design. In the book “Evaluating Software Architectures: Methods and Case Studies”, they define key benefits to adding an architectural review process to ensure that an architecture is ready to move on to the design phase. Benefits to evaluating software architecture: Gathers all stakeholders to communicate about the project Goals are clearly defined in regards to the creation or validation of specific requirements Goals are prioritized so that when conflicts occur decisions will be made based on goal priority Defines a clear expectation of the architecture so that all stakeholders have a keen understanding of the project Ensures high quality documentation of the architecture Enables discoveries of architectural reuse  Increases the quality of architecture practices. I can remember a few projects that I worked on that could have really used an architectural review prior to being passed on to developers. This project was to create some new advertising space on the company’s website in order to sell space based on the location and some other criteria. I was one of the developer selected to lead this project and I was given a high level design concept and a long list of ever changing requirements due to the fact that sales department had no clear direction as to what exactly the project was going to do or how they were going to bill the clients once they actually agreed to purchase the Ad space. In my personal opinion IT should have pushed back to have the requirements further articulated instead of forcing programmers to code blindly attempting to build such an ambiguous project.  Unfortunately, we had to suffer with this project for about 4 months when it should have only taken 1.5 to complete due to the constantly changing and unclear requirements. References  Clements, P., Kazman, R., & Klein, M. (2002). Evaluating Software Architectures. Westford, Massachusetts: Courier Westford. 

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• Next Generation Mobile Clients for Oracle Applications & the role of Oracle Fusion Middleware

  - by Manish Palaparthy

  Oracle Enterprise Applications have been available with modern web browser based interfaces for a while now. The web browsers available in smart phones no longer require special markup language such as WML since the processing power of these handsets is quite near to that of a typical personal computer. Modern Mobile devices such as the IPhone, Android Phones, BlackBerry, Windows 8 devices can now render XHTML & HTML quite well. This means you could potentially use your mobile browser to access your favorite enterprise application. While the Mobile browser would render the UI, you might find it difficult to use it due to the formatting & Presentation of the Native UI. Smart phones offer a lot more than just a powerful web browser, they offer capabilities such as Maps, GPS, Multi touch, pinch zoom, accelerometers, vivid colors, camera with video, support for 3G, 4G networks, cloud storage, NFC, streaming media, tethering, voice based features, multi tasking, messaging, social networking web browsers with support for HTML 5 and many more features.  While the full potential of Enterprise Mobile Apps is yet to be realized, Oracle has published a few of its applications that take advantage of the above capabilities and are available for the IPhone natively. Here are some of them Iphone Apps  Oracle Business Approvals for Managers: Offers a highly intuitive user interface built as a native mobile application to conveniently access pending actions related to expenses, purchase requisitions, HR vacancies and job offers. You can even view BI reports related to the worklist actions. Works with Oracle E-Business Suite Oracle Business Indicators : Real-time secure access to OBI reports. Oracle Business Approvals for Sales Managers: Enables sales executives to review key targeted tasks, access relevant business intelligence reports. Works with Siebel CRM, Siebel Quote & Order Capture. Oracle Mobile Sales Assistant: CRM application that provides real-time, secure access to the information your sales organization needs, complete frequent tasks, collaborate with colleagues and customers. Works with Oracle CRMOracle Mobile Sales Forecast: Designed specifically for the mobile business user to view key opportunities. Works with Oracle CRM on demand Oracle iReceipts : Part of Oracle PeopleSoft Expenses, which allows users to create and submit expense lines for cash transactions in real-time. Works with Oracle PeopleSoft expenses Now, we have seen some mobile Apps that Oracle has published, I am sure you are intrigued as to how develop your own clients for the use-cases that you deem most fit. For that Oracle has ADF Mobile ADF Mobile You could develop Mobile Applications with the SDK available with the smart phone platforms!, but you'd really have to be a mobile ninja developer to develop apps with the rich user experience like the ones above. The challenges really multiply when you have to support multiple mobile devices. ADF Mobile framework is really handy to meet this challenge ADF Mobile can in be used to Develop Apps for the Mobile browser : An application built with ADF Mobile framework installs on a smart device, renders user interface via HTML5, and has access to device services. This means the programming model is primarily web-based, which offers consistency with other enterprise applications as well as easier migration to new platforms. Develop Apps for the Mobile Client (Native Apps): These applications have access to device services, enabling a richer experience for users than a browser alone can offer. ADF mobile enables rapid and declarative development of rich, on-device mobile applications. Developers only need to write an application once and then they can deploy the same application across multiple leading smart phone platforms. Oracle SOA Suite Although the Mobile users are using the smart phone apps, and actual transactions are being executed in the underlying app, there is lot of technical wizardry that is going under the surface. All of this key technical components to make 1. WebService calls 2. Authentication 3. Intercepting Webservice calls and adding security credentials to the request 4. Invoking the services of the enterprise application 5. Integrating with the Enterprise Application via the Adapter is all being implemented at the SOA infrastructure layer.  As you can see from the above diagram. The key pre-requisites to mobile enable an Enterprise application are The core enterprise application Oracle SOA Suite ADF Mobile

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• Where is the value of OEA

  - by [email protected]

  In a room full of architects, if you were to ask for the definition of enterprise architecture, or the importance thereof,  you are likely to get a number of varying view points ranging from,  a complete analysis of the digital assets of an organization,  to, a strategic alignment of business goals/objectives to IT initiatives.  Similiarily in a room full of senior business executives,  if you asked them how they see their IT groups and their effectiveness to align to business strategy,  you would get a myriad of responses,  ranging from, “a huge drain on our bottom line”, “always more expensive than budgeted”, “lack of agility,  by the time IT is ready,  my business strategy has changed”, and on the rare occurrence, “ a leader of innovation,  that is lock step with my business strategy”. However does this necessarily demonstrate the overall value of enterprise architecture.  Having a framework, and process is of critical importance to help produce a number of the artefacts that ultimately align technology goals and initiatives to business strategy,  however,  is that really where the value is?  I believe that first we need to understand the concept of value.  Value typically is a measure of sorts,  when we purchase a product it’s value is equivalent to the maximum amount that someone is willing to pay for the product,  however,  is the same equation valid in terms of the business value of enterprise architecture? Is the library of artefacts generated through a process/framework, inclusive of a strategic roadmap to realize the enterprise architecture where the value is? If we agree that enterprise architecture is the alignment of IT and IT assets to support business strategy, and by achieving our business strategy, we have we have increased the business value of the enterprise then;  it seems that, in order to really identify the true value of an enterprise architecture,  we need to understand how we measure business value .  A number of formal measurement methodologies exist for this purpose, business models, balanced scorecards, etc   After we have an understanding on how to measure the business value of each of the organizational units within an enterprise, then we understand how the enterprise architecture contributes to the success of business strategy,  and EXECUTE on the roadmap to implement, and deliver the IT initiatives that provide MEASUREABLE returns, As we analyse the value chain of each of the individual organizational units within the enterprise we may identify how that unit has performed by quantitatively measuring it proximity to achieving the goals defined by the business for each unit. However, It would appear that true business value (the aggregate of all of the business units in the value chain), is to some degree subjectively measured  as for public companies this lies in shareholder value,  as the true value, or be it, the maximum amount that someone would pay for shares of an organization.

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• Scrambling Sensitive Data in E-Business Suite Release 12 Cloned Environments

  - by Elke Phelps (Oracle Development)

  Securing the Oracle E-Business Suite includes protecting the underlying E-Business data in production and non-production databases.  While steps can be taken to provide a secure configuration to limit EBS access, a better approach to protecting non-production data is simply to scramble (mask) the data in the non-production copy.  You can use the Oracle Data Masking Pack with Oracle Enterprise Manager today to scramble sensitive data in cloned environments. Due to data dependencies, scrambling E-Business Suite data is not a trivial task.  The data needs to be scrubbed in such a way that allows the application to continue to function.  Using the Data Masking Pack in E-Business Suite environments is now easier with the release of new set of templates for E-Business Suite databases: Oracle E-Business Suite Release 12.1.3 Template for Data Masking Pack (Patch13898999) This template works with the Oracle Data Masking Pack and Oracle Enterprise Manager to obscure sensitive E-Business Suite information that is copied from production to non-production environments.  Is there a charge for this? Yes. You must purchase licenses for Oracle Enterprise Manager and the Oracle Data Masking Pack plug-in. The Oracle E-Business Suite 12.1.3 Template for the Data Masking Pack is included with the Oracle Data Masking Pack license.  You can contact your Oracle account manager for more details about licensing. What does data masking do in E-Business Suite environments? Application data masking does the following: De-identify the data:  Scramble identifiers of individuals, also known as personally identifiable information or PII.  Examples include information such as name, account, address, location, and driver's license number. Mask sensitive data:  Mask data that, if associated with personally identifiable information (PII), would cause privacy concerns.  Examples include compensation, health and employment information.   Maintain data validity:  Provide a fully functional application. How can EBS customers use data masking? The Oracle E-Business Suite Template for Data Masking Pack can be used in situations where confidential or regulated data needs to be shared with other non-production users who need access to some of the original data, but not necessarily every table.  Examples of non-production users include internal application developers or external business partners such as offshore testing companies, suppliers or customers.  The Oracle E-Business Suite Template for Data Masking Pack is applied to a non-production environment with the Enterprise Manager Grid Control Data Masking Pack.  When applied, the Oracle E-Business Suite Template for Data Masking Pack will create an irreversibly scrambled version of your production database for development and testing.   References For additional information on the Oracle E-Business Suite Template for Data Masking Pack please refer to the following: Masking Sensitive Data for Non-production Use in the Oracle Enterprise Manager Concepts 11g Using the Oracle E-Business Suite, Release 12.1.3 Template for the Data Masking Pack, Note 1437485.1 Related Articles Webcast Replay Available: E-Business Suite Data Protection Oracle E-Business Suite Plug-in 4.0 Released for OEM 11g (11.1.0.1)

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• Unleash the Power of Cryptography on SPARC T4

  - by B.Koch

  by Rob Ludeman Oracle’s SPARC T4 systems are architected to deliver enhanced value for customer via the inclusion of many integrated features.  One of the best examples of this approach is demonstrated in the on-chip cryptographic support that delivers wire speed encryption capabilities without any impact to application performance.  The Evolution of SPARC Encryption SPARC T-Series systems have a long history of providing this capability, dating back to the release of the first T2000 systems that featured support for on-chip RSA encryption directly in the UltraSPARC T1 processor.  Successive generations have built on this approach by support for additional encryption ciphers that are tightly coupled with the Oracle Solaris 10 and Solaris 11 encryption framework.  While earlier versions of this technology were implemented using co-processors, the SPARC T4 was redesigned with new crypto instructions to eliminate some of the performance overhead associated with the former approach, resulting in much higher performance for encrypted workloads. The Superiority of the SPARC T4 Approach to Crypto As companies continue to engage in more and more e-commerce, the need to provide greater degrees of security for these transactions is more critical than ever before.  Traditional methods of securing data in transit by applications have a number of drawbacks that are addressed by the SPARC T4 cryptographic approach. 1. Performance degradation – cryptography is highly compute intensive and therefore, there is a significant cost when using other architectures without embedded crypto functionality.  This performance penalty impacts the entire system, slowing down performance of web servers (SSL), for example, and potentially bogging down the speed of other business applications.  The SPARC T4 processor enables customers to deliver high levels of security to internal and external customers while not incurring an impact to overall SLAs in their IT environment. 2. Added cost – one of the methods to avoid performance degradation is the addition of add-in cryptographic accelerator cards or external offload engines in other systems.  While these solutions provide a brute force mechanism to avoid the problem of slower system performance, it usually comes at an added cost.  Customers looking to encrypt datacenter traffic without the overhead and expenditure of extra hardware can rely on SPARC T4 systems to deliver the performance necessary without the need to purchase other hardware or add-on cards. 3. Higher complexity – the addition of cryptographic cards or leveraging load balancers to perform encryption tasks results in added complexity from a management standpoint.  With SPARC T4, encryption keys and the framework built into Solaris 10 and 11 means that administrators generally don’t need to spend extra cycles determining how to perform cryptographic functions.  In fact, many of the instructions are built-in and require no user intervention to be utilized.  For example, For OpenSSL on Solaris 11, SPARC T4 crypto is available directly with a new built-in OpenSSL 1.0 engine, called the "t4 engine."  For a deeper technical dive into the new instructions included in SPARC T4, consult Dan Anderson’s blog. Conclusion In summary, SPARC T4 systems offer customers much more value for applications than just increased performance. The integration of key virtualization technologies, embedded encryption, and a true Enterprise Operating System, Oracle Solaris, provides direct business benefits that supersedes the commodity approach to data center computing.   SPARC T4 removes the roadblocks to secure computing by offering integrated crypto accelerators that can save IT organizations in operating cost while delivering higher levels of performance and meeting objectives around compliance. For more on the SPARC T4 family of products, go to here.

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• and the winner is Google Chrome

  - by anirudha

  Browser war really still uncompleted but here i tell that Why Google chrome better. 1. Easy to install:- as IE 9 Google chrome not force user to purchase a new OS. the chrome have a facelity that they install in minutes then less then other just like Firefox a another competitor or bloody fool  IE 9. 2. Easy to test: if you want to test their beta that’s no problem as well as Firefox. if user use Firefox 4 beta that they found that they can’t use many good plugin such as a big list the Web Developer tool and many other are one of them. in Chrome beta they provide you more then the last official release of chrome. 3. Google chrome Sync:-  i myself used  sync inside Firefox but nothing i found good and from a long time i feel nothing good and any feature in Firefox sync. but in google chrome their sync system is much better. When user login for sync in chrome they install everything and get back the user every settings they set the last time such as apps, autofill, bookmark ,extensions preference and theme. if you want to check bookmark from other browser that you can use google docs because google provided their bookmark backup in their docs account they have. performance:- after testing a website i found that a website open in 36 seconds in Firefox that Google chrome open them in 10 seconds. i found a interesting thing that when i test offline in IE 8 they show me in one or two seconds. i wonder how it’s possible after a long puzzle i found that IE was integrated software from Microsoft that the both software Visual studio and IE was integrated with windows. if user  test javascript in IE that the error they find show in visual studio not in IE as well as other software like chrome and IE. chrome not have a vast range of plugin as well as firefox so developer spent less time on chrome that would be a problem of future of chrome. interface comparison : the chrome have a common but user friendly interface then the user easily can use them. are you watching menu in Firefox 4. they make them complex as well as whole software IE 9. IE developer team thing that they can make everything fool by making a slogan HTML 5 inside IE. if anyone want to open a page in IE 9 that they show after some second. some time they show page not found even site is not gone wrong. when anyone want to use IE 9 developer tool that they thing that “ are this really  a developer tool ? ”. yeah they not make them for human as well as Firebug working team make firebug inside Firefox. they thing that how they can make public fool. Are you see that if you want to install Visual studio they force you to install sql server even you use other database system. a big stupidity of their tool can be found here today we hear that they Microsoft launched silverlight 5. are you know how Microsoft make silverlight yeah he copycat the idea of Adobe and their product Adobe Flash. that’s a other matter we can use .Net language instead of actionscript , lingo or shockwave.

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• FairWarning Privacy Monitoring Solutions Rely on MySQL to Secure Patient Data

  - by Rebecca Hansen

  FairWarning® solutions have audited well over 120 billion events, each of which was processed and stored in a MySQL database. FairWarning is the world's leading supplier of privacy monitoring solutions for electronic health records, relied on by over 1,200 Hospitals and 5,000 Clinics to keep their patients' data safe. In January 2014, FairWarning was awarded the highest commendation in healthcare IT as the first ever Category Leader for Patient Privacy Monitoring in the "2013 Best in KLAS: Software & Services" report[1]. FairWarning has used MySQL as their solutions’ database from their start in 2005 to worldwide expansion and market leadership. FairWarning recently migrated their solutions from MyISAM to InnoDB and updated from MySQL 5.5 to 5.6. Following are some of benefits they’ve had as a result of those changes and reasons for their continued reliance on MySQL (from FairWarning MySQL Case Study). Scalability to Handle Terabytes of Data FairWarning's customers have a lot of data: On average, FairWarning customers receive over 700,000 events to be processed daily. Over 25% of their customers receive over 30 million events per day, which equates to over 1 billion events and nearly one terabyte (TB) of new data each month. Databases range in size from a few hundred GBs to 10+ TBs for enterprise deployments (data are rolled off after 13 months). Low or Zero Admin = Few DBAs "MySQL has not required a lot of administration. After it's been tuned, configured, and optimized for size on initial setup, we have very low administrative costs. I can scale and add more customers without adding DBAs. This has had a big, positive impact on our business.” - Chris Arnold, FairWarning Vice President of Product Management and Engineering. Performance Schema  As the size of FairWarning's customers has increased, so have their tables and data volumes. MySQL 5.6’ new maintenance and management features have helped FairWarning keep up. In particular, MySQL 5.6 performance schema’s low-level metrics have provided critical insight into how the system is performing and why. Support for Mutli-CPU Threads MySQL 5.6' support for multiple concurrent CPU threads, and FairWarning's custom data loader allow multiple files to load into a single table simultaneously vs. one at a time. As a result, their data load time has been reduced by 500%. MySQL Enterprise Hot Backup Because hospitals and clinics never stop, FairWarning solutions can’t either. FairWarning changed from using mysqldump to MySQL Enterprise Hot Backup, which has reduced downtime, restore time, and storage requirements. For many of their larger customers, restore time has decreased by 80%. MySQL Enterprise Edition and Product Roadmap Provide Complete Solution "MySQL's product roadmap fully addresses our needs. We like the fact that MySQL Enterprise Edition has everything included; there's no need to purchase separate modules."  - Chris Arnold Learn More>> FairWarning MySQL Case Study Why MySQL 5.6 is an Even Better Embedded Database for Your Products presentation Updating Your Products to MySQL 5.6, Best Practices for OEMs on-demand webinar (audio and / or slides + Q&A transcript) MyISAM to InnoDB – Why and How on-demand webinar (same stuff) Top 10 Reasons to Use MySQL as an Embedded Database white paper [1] 2013 Best in KLAS: Software & Services report, January, 2014. © 2014 KLAS Enterprises, LLC. All rights reserved.

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