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• Synaptics touchpad scroll doesn't work on many applications

  - by Juliana Pena

  The Synaptics touchpad in my new laptop doesn't scroll at all in a number of applications, including Steam and Zune. I've narrowed the problem down to Synaptics not sending mouse wheel messages, but rather manipulating scroll bars. I'm only looking into one-finger side-of-touchpad scrolling, not two-finger scrolling. Is there a way to make it send wheel messages so that it is compatible with all applications? Configuration: Windows 7 64-bit Dell XPS 14 Latest Synaptics driver (have tried both from Synaptics and Dell) My Synaptics options window looks like this and I've tried moving all the options to no avail:

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• Best SQL Server Configuration with this hardware.

  - by DavidStein

  I just received my new SQL Server from Dell. The server will be serve approximately 15 OLTP databases which average 10GB in size. Here are the basic specs: Dell PowerEdge R510 with up to 12 Hot Swap HDDs,LED Intel Xeon E5649 2.53GHz, 12M Cache, 5.86 GT/s QPI, 6 core (Quantity of 2) 48GB Memory (6x8GB), 1333MHz Dual Ranked RDIMMs for 2 Processors, Optimized PERC H700 Integrated RAID Controller, 1GB NV Cache 300GB 15K RPM SA SCSI 6Gbps 3.5in Hotplug Hard Drive (Quantity of 4) 600GB 15K RPM SA SCSI 6Gbps 3.5in Hotplug Hard Drive (Quantity of 6) My first thought was to use 3 arrays. OS - Raid 1 - (2)300GB T-Log - Raid 1 (2)300GB DB - Raid 5 (5) 600GB Backup - (1) 600GB - non-raided. However, I could also do the following after purchasing one more drive for backup. OS and T-Log - Raid 10 - (4)300GB DB - Raid 10 (6)600GB The hard drive space is not an issue as the databases are not that large. I'm just trying to optimize the speed of the applications using these databases. So, what would you guys recommend?

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• Windows 7 does not recognize hdmi audio output

  - by user30038

  I recently upgraded to Windows 7 on a Dell 545 MT with audio/video output via nVidia 9800 GTX+ to a flat screen television. I have installed/uninstalled/reinstalled all the most recent drivers from nVidia & realtek, but the machine will not recognize the hdmi output as a sound device (as it did previously in Vista). I troubleshot the problem with Dell for over an hour and was then directed to their software specialists who want $130 to fix the issue! Can anyone offer some insights on this? I've searched nVidia and Windows 7 forums w/o success and would really like to get sound coming back through my tv speakers. Many Thanks.

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• Forcing Remote machine to serve RDP (or similar) session

  - by sMaN

  Due to a Dell/Nvidia design flaw in the Dell Inspiron 1420 series, my laptop no longer shows a display. I am looking for a solution to view it remotely. I have used it via RDP in the past (not for a year though) however for what ever reason I can no longer RDP, it could have been disabled some how. However, I'm on the same LAN, I can ping it, and know its login creditials. Is there a way I can hack into it remotely to force it to serve a RDP session or an alternative? Please bear in mind my only view I could have to its interface is via a remote session. Its running Windows 7 Pro

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• windows service application run fine on windows XP but crashes on windows7

  - by Abbas Siddiqui

  I am sorry If my question asked before, I search extensively but didn't found. If present please post the link of that question. I have developed windows service that works fine on windows xp , when I installed it on windows7 it installed and works fine for few minutes, after that is crashes and gives the following error message. has stopped working windows is checking for the solution to the problem. the log entry is as follows Fault bucket 1155193276, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: windowsserviceapp.exe P2: 1.0.0.0 P3: 4bf29a85 P4: System.Windows.Forms P5: 2.0.0.0 P6: 4a275ebd P7: 16cf P8: 159 P9: System.ComponentModel.Win32 P10: Attached files: C:\Users\DELL\AppData\Local\Temp\WERF98D.tmp.WERInternalMetadata.xml These files may be available here: C:\Users\DELL\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_windowsserviceap_89ea5da5168ff1535681aa613b5f7bf2b1636dc_111d24f1 Analysis symbol: Rechecking for solution: 0 Report Id: 24dc8c83-62a1-11df-b1ee-00271352d813

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• What could cause a lag in typing with WinXP?

  - by Ssvarc

  I'm working on a Dell Vostro 1000 laptop that has a mysterious lag in typing. You enter keystrokes and it takes a while to show up on the screen. WinXP Pro was freshly installed and the behavior is still here. Here is the weird part... I've tested the computer with the full Dell diagnostic suite, Prime95 (using UBCD4Win), and Memtest86. Everything checks out as fine. If I run a LiveCD such as UBCD4Win or Ubuntu (9.04?) then there is no typing issue. This is causing me lots of aggravation. Thoughts?

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• Will this car adapter power this Laptop?

  - by CT

  I'm looking to buy a number of car power adapters to be used with some Dell laptops. http://www.cdw.com/shop/products/default.aspx?EDC=1382005 ^ This is the item I am currently looking at. Will it be able to power a Dell Lattitude E6500? Looking at the power supply of the laptop, it states that it is a 90W-AC Adapter. The car adapter states that it is a 60W DC - AC Power Inverter. Will this work? Do I need an DC-AC Power Inverter that is 90W or higher? I am nothing close to an electrician, please help me out. Thank you.

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• How to get partition information from non-booting server?

  - by gravyface

  Need to manually rebuild a mirrored array on a server and am in the process of reinstalling SBS 2003 on it. However, it's a Dell server, and know that there's the Dell FAT32 diagnostics partition, a system partition, and a data partition, but do not know the size of each. Planning on reinstalling SBS 2003, all applications on the server, and then doing a System State restore, but figured that not having the correct partitions will cause some grief: am I right? Almost thinking that the size of the partitions shouldn't matter, but not positive. Question: should I care about the size of the partition? If so, how can I get this partition information from a non-booting drive? We have an Acronis image of the one working disk and the partitions are mounted/viewable in Explorer on a workstation, but I'm not sure where the Logical Disk Manager/Disk Management data is stored and/or if there's a way to retrieve it without having a working Windows installation.

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• Installing win xp media center 2005

  - by wdizz

  I have a Dell 710 XPS H2C running Vista Business, I wish to clean install Win XP media center 2005. I wiped my hard drive with Wipe Drive Pro and proceeded to install Win XP, the install starts and goes thru the various prompts but when it comes to 'installing windows' I get a blue screen that flashes briefly (to fast to get the error code) and then reboots. This happens with any XP system disk (iv'e tried 4), but it installs Vista, 7 or Linux with no problems. I contacted Dell Support who have yet to give me any solutions to resolve the problem. Is there anyone out there with any ideas please.

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• Windows XP Home Edition SP3 cant recognise PCMIA SD Card

  - by Pozo

  System Specifications: Laptop : Dell Inspiron 6000 OS: Windows Home Edition SP3 SD Adapter: Hagiwara Smart Media Adapter I inserted the card into the slot, windows xp recognises the device, lists the pcmia controller on the device manager list, an entry appears under the IDE ATA/ATAPI category on the device manager as well. However, the device does not show under my computer and the driver does not get assigned a letter number. I checked the system logs from the device manager and there were no logged errors. Checking the Hagiwara support website, the manufacturer indicates that the adapter driver is the same as the windows xp pcmia controller. Checking Dell's website, no specific drivers were listed for that either. General Search on the web indicates that multiple people face similar problems with their SD cards, yet none actually spell out the route issue that causes this. Please let me know if you have any suggestions for further debugging. Thanks in advance

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• Where can I get drivers for Windows 8

  - by Capt.Nemo

  I own a Dell Inspiron 1545, which came pre-installed with Vista. I upgraded to 7, and Dell made special windows 7 drivers available. I cannot seem to find any such special driver downloads for Windows 8. Is there any place I can check for driver updates, and be notified if and when they become available. The required drivers include: - Webcam - Alps Touchpad - Broadcom Wifi Of these, the webcam and wifi default windows drivers are working fine. However the touchpad configuration needs the official drivers.

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• Get songs off of Windows iPod and onto a Mac

  - by Justing

  I have been using iTunes on a Dell running Windows XP to sync about 60 gigs of songs with my old school iPod. Well, the Dell's hard drive died the other day, and the only place that I have my music is on the iPod (I do have the CDs, but really don't want to have to re-rip 60 gigs of music). So, now I have a shiny new MacBook Pro. Is there a way to get my songs off of my iPod and onto the MacBook? I googled, and found Senuti. But, I'm leery of accidentally formating the iPod and losing my songs, and I can't tell if it is Snow Leopard compatible yet. Has anyone recently gone through this process? Please provide suggestions for copying songs from an iPod formated to work with Windows onto a MacBook Pro running Snow Leopard. Thanks!

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• How do you enable multi-core virtualization in Windows 8 Pro?

  - by Greg B

  I've just got a new Dell Vostro 470 with a quad core (8 threads) i7 3770 and I'm trying to run virtual machines on it, which works fine, except if I want to assign multiple cores to a VM. I've checked the bios which states Intel Virtualization Technology [Enabled], but both Hyper-V and VirtualBox will only allow me to assign a single core. If I run the Intel Processor Identification Utility on the host OS it tells me that Intel Virtualization Technology isn't supported by the processor, but according to the Intel website, it is. So whats going on? Have Dell clipped the i7's wings? Is there some config in Windows I need to change?

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• Rotate monitor to portrait on Windows Server 2003 with ATI card

  - by user10179

  Does anyone know if it is possible to rotate a monitor from landscape to portrait mode on Windows Server 2003 32-bit with an ATI video card? According to Dell's site, I should be able to rotate my Dell P2310H monitor by installing drivers from their website, but they don't have drivers for Windows Server 2003. I let Windows Update search for the driver (with the driver CD that came with the monitor in my drive) and it did install drivers, but I still don't see any options for rotating. Some people say that the ATI Catalyst Control Center allows for monitor rotation, but I've never been able to run that software on Windows Server 2003. A google search reports that others have the same problem. Has anyone successfully figured out how to rotate a monitor on Windows Server 2003 with an ATI card?

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• How long do managed gigabit ethernet switches take to boot up?

  - by Warren P

  One critical drawback that I have found in researching managed-switches, and one that I have some past experience with is that anything with "lots" of firmware is going to have lots of issues associated with that firmware. We are in the middle of researching rackmount gigabit switches (48 port). It looks like for 48 ports, our only choice is managed switches (Dell, Cisco/Linksys,HP, etc). What I want to know, that I can not find out much about is the boot-time for various managed switches. If you own one, can you please answer with the model number, and the cold boot time in seconds. I have read online that Linksys (now Cisco) SRW series sometimes take almost 5 minutes before they are fully booted up, and that is an unacceptable cost for us. I particularly want to know about Dell PowerConnect managed switch bootup time (model 3548 and 5448), and would like to confirm the 5-minute boot time on the SRW2048 or similar model, and any HP ProCurve boot up times. The composite of all those figures ought to form an interesting overall performance picture.

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• Checking whether product key will work with SBS 2003

  - by Rob Nicholson

  We've recently absorbed a small company who had a Dell PowerEdge server running SBS 2003. For some reason, the hard disks have been wiped. We have the product key though from the sticker on the side of the case but not the installation media: Win SBS Std 2003 1-2 CPU 5-CAL OEM software We do have a Dell labelled set of four CDs labelled SBS 2003 in our store and I've built a VM from this media but it doesn't prompt for the product key during install. Is there any way to ascertain whether this media will work with this product key without going through activation? I know one can activate several times but would prefer to check we've got the right media before doing this. Thanks, Rob.

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• Wireless Network Performance Issues

  - by colithium

  My brand new Dell XPS system has been running flawlessly except its abysmal download speeds. I have tried isolating every variable I could possibly think of but I can't figure out the problem. I've talked to Dell and Belkin without making progress (thought I'd try). Here are the speeds: Note that most of the time, upload speeds are actually much faster than download speeds (around 4.0 Mb/s which is better than most other devices on the network) It's not the ISP. The slowdown happens even when transferring files inside the network. Plus every other wireless device gets approximately this: It's not the wireless router. It's a Lynksis WRT160N v1 with the latest firmware (1.02.2). Plus everything else connected to it has normal speeds. It's not the browser. Speeds are the same in IE, FF, and when transferring files with Windows between computers. It's not the wireless adapter. I've tried a Belkin N Wireless USB Adapter (which works fine on another computer) and a Dell Wireless Draft 802.11n WLAN Mini-Card. They have the same slow speeds when connected to the problem computer. It's not the adapter connection. One adapter used USB and the other is a Mini-Card. It's not antenna placement. With the same antenna position and the same device, I get different speeds when connected to the problem computer vs a good computer. Plus everything reports the connection speed as at least 11Mbps and good signal strength. I've tried disabling IPv6 since it sometimes causes weird problems. I've tried disabling Windows Firewall/anti-virus. I've ensured the computer has updated drivers for both adapters. I've ensured that Windows is up to date and so is the BIOS. For the USB adapter I ensured that that USB port functioned at normal speeds with other USB devices. What else could it possibly be? I finally received my copy of Windows 7 and will be trying that. I'd rather not install Windows 7 because of a particular program that will stop working so a solution besides that is welcome. Specs: Vista x64 Core i7 920 6GB RAM 500GB HD GTX 260

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• Reinstalling a fresh Windows 8 on my new laptop

  - by AlexV

  OK I have a new Dell (Inspiron 15R 5520) laptop that came with Windows 8 pre-installed. I'm really not a fan of pre-installed Windows since they are bundled with tons of softwares I don't want and settings I don't like. I would like to reinstall it myself with a fresh installation. I have bought Windows 8 Pro OEM already for my desktop computer and it came with the usual OEM sticker with the Windows serial on it. Now my new laptop only have a Windows 8 logo sticker on it with no serial on it. After some research it seems it's normal. Now, can I format my laptop and install Windows 8 (not pro) from my Windows 8 Pro OEM DVD? I ask because when I installed Windows 8 Pro it asked for the serial (which was found on the sticker). I'm wondering if the same DVD will detect the serial on the BIOS of my new laptop or I need a special Dell DVD for that?

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• Network card dies when trying to wake up laptop from sleep

  - by Bugmaster

  I have a Dell XPS 1640 laptop (aka Dell Studio XPS 16), running Vista. Whenever the laptop wakes up from sleep, my Broadcomm LAN card immediately dies. Any attempt to access it completely locks up whichever program I use to access it. There appears to be no way to re-awaken the card, other than rebooting; note that Vista does not even shut down properly if some program is waiting for the card. So far, I have tried the following: Disabled the "allow your computer to shut down this device to save power" in the device properties. This had no effect. Attempted to disable and then enable the card in the device properties. No effect. Tried ipconfig /renew: this locks up ipconfig to the point where I can't even kill its process. Force-install updated drivers from broadcomm: no effect. Does anyone have any other ideas ?

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• RGB to DVI adapter not working for Projector-to-PC

  - by user897052

  We have a wall-mounted projector (dell 4320) with VGA In and the other end of the cable is RGB. We have an RGB to DVI-I adapter (w/ DIP switches) inorder to plug the cable into a PC (video card has 1 VGA and 1 DVI-I port). We had no problems until recently, when the PCs hard drive crashed. After re-imaging the PC, the computer no longer "sees" the projector (the computer doesn't detect the projector as a second monitor anymore). The PC is an older Dell with an after-market video card and runs win XP. I also tried it on a new HP box (win 7), but had to add a DVI-I to DVI-D adapter. Any ideas?

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• What hardware makes a good MongoDB Server ? Where to get it ?

  - by João Pinto Jerónimo

  Suppose you're on dell.com right now and you're buying a server to run your MongoDB database for your small startup. You will have to handle literally tens of thousands of writes and reads per minute (but small objects). Would you go for 2 processors ? Invest more on RAM ? I've heard (correct me if I'm wrong) MongoDB handles the most it can on the RAM and then flushes everything to the disk, in that case I should invest on a CPU with a large L2 cache, probably 40GB of RAM and a solid state drive.. right ? Would I be better off with a high end (~$11,309, 2 expensive processors, 96GB of RAM) server or 2x(~$6,419, 2 expensive processors, 12GB of RAM) servers ? Is Dell ok or do you have better sugestions ? (I'm outside the US, on Portugal)

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• EMC CX3-10c Fault Condition won;t clear

  - by ITGuy24

  We have an old CX3-10c from Dell that had both Standby Power Supplies (SPS) fail. This obviously caused a fault on the system and disabled the cache. We have replaced the SPS's and they test fine as do all other components. Problem is there is still a fault on the "Enclosure SPE [SPE3]" despite all the component in the enclosure showing as good. I was on the line with Dell Gold support for 3 hours yesterday, they have had me restart the SPs multiple times, as well as reseat the power supplies, even shutdown the system completely and power it back on. All to no avail. Fault remains and cache cannot be re-enabled so long as the Fault is present. Any suggestions on clearing this erroneous fault?

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• Windows 8 - Synaptics driver - Mouse keeps freezing

  - by KickAss

  I have Win-8 Pro installed on my Dell XPS. This has Synaptic PS/2 Port TouchPad. As I upgraded the Laptop from Win7 to Win8 all my factory Mouse software (along with other preinstalled software) was all deleted. So for the mouse, I installed Windows 8/7/XP/Vista 64/32-bit Edition v16.3.15.1. Problem - every few seconds (or minutes at times), the mouse freezes. Windows is still working, it's just the mouse. I have to wait 5-15 seconds before the mouse works again. I thought this was because the Synaptic Driver I am installing is not Win-8 compatible but this is not the case. It seems the mouse freezes when Windows is working, loading or opening new programs/windows. I have the same problem in my other Laptop which has upgraded Win8 pro. This is a Dell Studio. What's causing this?

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• Why PowerConnect and Juniper are so rare ? Why do enterprises stick with Cisco ?

  - by Kedare

  Hello ! I have a little question, I'm actually studing in IT in France, and when looking on alternative on the very [...] very expensive Cisco equipment, I've found Juniper and DELL PowerConnect pretty attractive on features and price, but I rarely see something else than the classics Cisco/LinkSys, HP Procurve and Netgear.. Why it's so rare to find those switch ? They looks really great but... I've never seen any Juniper or Powerconnect... Why do enterprises stick with the expensive Cisco ? I've tried to find how to buy both, it's quite easy with PowerConnect, everything is on the DELL website, but it looks it's very hard to find Juniper equipment in France :( Thank you !

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• Grub os-probe showing deleted Windows installation

  - by Sanjay

  I recently purchased a Dell Vostro notebook with Ubuntu Netbook edition 10.04 pre-installed. I tried adding a partition and installed Windows XP but it didn't work out due to too many partitions in the system already. Now I have restored the laptop to factory setting using Dell Utility partition and the Windows partition is completely deleted, however my grub2 still shows Windows on /dev/sda2 sudo os-probe Microsoft Windows XP Professional (on /dev/sda2) Any ideas how to remove it from grub? I know I can remove /etc/grub.d/30_os-probe but I am more interested in why os-probe is showing the deleted partition.

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