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  • Get the Picture: Pinterest for Marketers

    - by Mike Stiles
    When trying to determine on which networks to conduct social marketing, the usual suspects immediately rise to the top; Facebook & Twitter, then LinkedIn (especially if you’re B2B), then maybe some Google Plus to hedge SEO bets.  So at what juncture do brands get excited about Pinterest? Pinterest has been easy for marketers to de-prioritize thanks to the perception its usage is so dominated by women. Um, what’s wrong with that? Women make an estimated 85% of all consumer purchases. So if there are indeed over 30 million US women active on it monthly, and they do 92% of the pinning, and 84% are still active on it after 4 years, when did an audience of highly engaged, very likely sales conversions become low priority? Okay, if you’re a tech B2B SaaS product like the Oracle Social Cloud, Pinterest may not be where you focus. But if you operate in the top Pinterest categories, which are truly far-reaching, it’s time to take note of Pinterest’s performance to date: 40.1 million monthly users in the US (eMarketer). Over 30 billion pins, half of which were pinned in the last 6 months. (Big momentum) 75% of usage is on their mobile app. (In solid shape for the mobile migration) Pinterest sharing grew 58% in 2013, beating Facebook, Twitter, or LinkedIn. (ShareThis) Pinterest is the 3rd most popular sharing platform overall (over email), with 48% of all sharing on tablets. Users referred by Pinterest are 10% more likely to buy on e-commerce sites and tend to spend twice that of users coming from Facebook. (Shopify) To be fair, brands haven’t had any paid marketing opportunities on that platform…until recently. Users are seeing Promoted Pins in both category and search feeds from rollout brands like Gap, ABC Family, Ziploc, and Nestle. Are the paid pins annoying users? It seems more so than other social networks, they’re fitting right in to the intended user experience and being accepted, getting almost as many click-throughs as user pins. New York Magazine’s Kevin Roose laid it out succinctly; Pinterest offers a place that’s image-centric, search-friendly, makes things easy to purchase, makes things easy to share, and puts users in an aspirational mood to buy. Pinterest is very confident in the value of that combo and that audience, with CPM rates 5x that of the most expensive Facebook ad, plus (at least for now) required spending commitments and required pin review by Pinterest for quality. The latest developments; a continued move toward search and discovery with enhancements like Guided Search to help you hone in on what interests you, Custom Categories, and the rumored Visual Search that stands to be a liberation from text. And most recently, Pinterest has opened up its API so brands can get access to deeper insights into the best search terms and categories in which to play ball, as well as what kinds of pins stand to perform best in those areas. As we learned in our rundown this week of Social Media Examiner’s Social Media Marketing Industry Report, around 50% of marketers specifically intend on upping their use of Pinterest. If you’re a big believer in fishing where the fish are, that’s probably an efficient position to take. @mikestiles @oraclesocialPhoto: Adam Lambert_Gorwyn, freeimages.com

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  • Windows Azure SDK 1.3 addresses early adopter feedback

    - by Eric Nelson
    At the end of November 2010 we released a new version of the Windows Azure SDK which contains many new features driven by the great feedback of early adopters plus a shiny new portal. New Portal implemented in Silverlight: The new portal is implemented using Silverlight and replaces the (IMHO rather clunky) original HTML + JavaScript portal. It is 100% better although does still have a few bugs. Enjoy! P.S. You can if you wish still use the old portal:   New runtime functionality: The following functionality is now generally available through the Windows Azure SDK and Windows Azure Tools for Visual Studio and the new Windows Azure Management Portal: Elevated Privileges and Full IIS. You can now run a portion or all of your code in Web and Worker roles with elevated administrator privileges. The Web role now provides Full IIS functionality, which enables multiple IIS sites per Web role and the ability to install IIS modules. Remote Desktop functionality enables you to connect to a running instance of your application or service in order to monitor activity and troubleshoot common problems. Windows Server 2008 R2 Roles: Windows Azure now supports Windows Server 2008 R2 in its Web, worker and VM roles. This new support enables you to take advantage of the full range of Windows Server 2008 R2 features such as IIS 7.5, AppLocker, and enhanced command-line and automated management using PowerShell Version 2.0. New runtime functionality – in beta: Windows Azure Virtual Machine Role: Support for more types of new and existing Windows applications will soon be available with the introduction of the Virtual Machine (VM) role. You can move more existing applications to Windows Azure, reducing the need to make costly code or deployment changes. Extra Small Windows Azure Instance, which is priced at $0.05 per compute hour, provides developers with a cost-effective training and development environment. Developers can also use the Extra Small instance to prototype cloud solutions at a lower cost. Windows Azure Connect: (formerly Project Sydney), which enables a simple and easy-to-manage mechanism to set up IP-based network connectivity between on-premises and Windows Azure resources, is the first Windows Azure Virtual Network feature that we’re making available as a CTP. You can sign up for any of the betas via the Windows Azure Management Portal. Improved processes and simplified operations New portal! (see above) Access to new diagnostic information including the ability to click on a role to see role type, deployment time and last reboot time A new sign-up process that dramatically reduces the number of steps needed to sign up for Windows Azure. New scenario based Windows Azure Platform forums to help answer questions and share knowledge more efficiently. Multiple Service Administrators: Windows Azure now supports multiple Windows Live IDs to have administrator privileges on the same Windows Azure account. The objective is to make it easy for a team to work on the same Windows Azure account while using their individual Windows Live IDs.   Related Links Please also let us know through Microsoft Platform Ready if and when you intend to build an application using the Windows Azure Platform. Or indeed if you already have (Well done). You will get access to some great benefits if you do (more on that in a future post). It also really helps us better understand the demand out there which directly impacts how we will plan the next six months of activities around the Windows Azure Platform. Visit Microsoft Platform Ready to tell us about your plans for your applications UK based? Interested in the Windows Azure Platform? Join http://ukazure.ning.com Get started with the Windows Azure Platform http://bit.ly/startazure

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  • SQL SERVER – Solution – User Not Able to See Any User Created Object in Tables – Security and Permissions Issue

    - by pinaldave
    There is an old quote “A Picture is Worth a Thousand Words”. I believe this quote immensely. Quite often I get phone calls that something is not working if I can help. My reaction is in most of the cases, I need to know more, send me exact error or a screenshot. Until and unless I see the error or reproduce the scenario myself I prefer not to comment. Yesterday I got a similar phone call from an old friend, where he was not sure what is going on. Here is what he said. “When I try to connect to SQL Server, it lets me connect just fine as well let me open and explore the database. I noticed that I do not see any user created instances but when my colleague attempts to connect to the server, he is able to explore the database as well see all the user created tables and other objects. Can you help me fix it? “ My immediate reaction was he was facing security and permission issue. However, to make the same recommendation I suggested that he send me a screenshot of his own SSMS and his friend’s SSMS. After carefully looking at both the screenshots, I was very confident about the issue and we were able to resolve the issue. Let us reproduce the same scenario and many there is some learning for us. Issue: User not able to see user created objects First let us see the image of my friend’s SSMS screen. (Recreated on my machine) Now let us see my friend’s colleague SSMS screen. (Recreated on my machine) You can see that my friend could not see the user tables but his colleague was able to do the same for sure. Now I believed it was a permissions issue. Further to this I asked him to send me another image where I can see the various permissions of the user in the database. My friends screen My friends colleagues screen This indeed proved that my friend did not have access to the AdventureWorks database and because of the same he was not able to access the database. He did have public access which means he will have similar rights as guest access. However, their SQL Server had followed my earlier advise on having limited access for guest access, which means he was not able to see any user created objects. My next question was to validate what kind of access my friend’s colleague had. He replied that the colleague is the admin of the server. I suggested that if my friend was suppose to have admin access to the database, he should request of having admin access to his colleague. My friend promptly asked for the same to his colleague and on following screen he added him as an admin. You can do the same using following T-SQL script as well. USE [AdventureWorks2012] GO ALTER ROLE [db_owner] ADD MEMBER [testguest] GO Once my friend was admin he was able to access all the user objects just like he was expecting. Please note, this complete exercise was done on a development server. One should not play around with security on live or production server. Security is such an issue, which should be left with only senior administrator of the server. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Security, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Security and the Mobile Workforce

    - by tobyehatch
    Now that many organizations are moving to the BYOD philosophy (bring your own devices), security for phones and tablets accessing company sensitive information is of paramount importance. I had the pleasure to interview Brian MacDonald, Principal Product Manager for Oracle Business Intelligence (BI) Mobile Products, about this subject, and he shared some wonderful insight about how the Oracle Mobile Security Tool Kit is addressing mobile security and doing some pretty cool things.  With the rapid proliferation of phones and tablets, there is a perception that mobile devices are a security threat to corporate IT, that mobile operating systems are not secure, and that there are simply too many ways to inadvertently provide access to critical analytic data outside the firewall. Every day, I see employees working on mobile devices at the airport, while waiting for their airplanes, and using public WIFI connections at coffee houses and in restaurants. These methods are not typically secure ways to access confidential company data. I asked Brian to explain why. “The native controls for mobile devices and applications are indeed insufficiently secure for corporate deployments of Business Intelligence and most certainly for businesses where data is extremely critical - such as financial services or defense - although it really applies across the board. The traditional approach for accessing data from outside a firewall is using a VPN connection which is not a viable solution for mobile. The problem is that once you open up a VPN connection on your phone or tablet, you are creating an opening for the whole device, for all the software and installed applications. Often the VPN connection by itself provides insufficient encryption – if any – which means that data can be potentially intercepted.” For this reason, most organizations that deploy Business Intelligence data via mobile devices will only do so with some additional level of control. So, how has the industry responded? What are companies doing to address this very real threat? Brian explained that “Mobile Device Management (MDM) and Mobile Application Management (MAM) software vendors have rapidly created solutions for mobile devices that provide a vast array of services for controlling, managing and establishing enterprise mobile usage policies. On the device front, vendors now support full levels of encryption behind the firewall, encrypted local data storage, credential management such as federated single-sign-on as well as remote wipe, geo-fencing and other risk reducing features (should a device be lost or stolen). More importantly, these software vendors have created methods for providing these capabilities on a per application basis, allowing for complete isolation of the application from the mobile operating system. Finally, there are tools which allow the applications themselves to be distributed through enterprise application stores allowing IT organizations to manage who has access to the apps, when updates to the applications will happen, and revoke access after an employee leaves. So even though an employee may be using a personal device, access to company data can be controlled while on or near the company premises. So do the Oracle BI mobile products integrate with the MDM and MAM vendors? Brian explained that our customers use a wide variety of mobile security vendors and may even have more than one in-house. Therefore, Oracle is ensuring that users have a choice and a mechanism for linking together Oracle’s BI offering with their chosen vendor’s secure technology. The Oracle BI Mobile Security Toolkit, which is a version of the Oracle BI Mobile HD application, delivered through the Oracle Technology Network (OTN) in its component parts, helps Oracle users to build their own version of the Mobile HD application, sign it with their own enterprise development certificates, link with their security vendor of choice, then deploy the combined application through whichever means they feel most appropriate, including enterprise application stores.  Brian further explained that Oracle currently supports most of the major mobile security vendors, has close relationships with each, and maintains strong partnerships enabling both Oracle and the vendors to test, update and release a cooperating solution in lock-step. Oracle also ensures that as new versions of the Oracle HD application are made available on the Apple iTunes store, the same version is also immediately made available through the Security Toolkit on OTN.  Rest assured that as our workforce continues down the mobile path, company sensitive information can be secured.  To listen to the entire podcast, click here. To learn more about the Oracle BI Mobile HD, click  here To learn more about the BI Mobile Security Toolkit, click here 

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  • SQL SERVER – Configuring Interactive Cleansing Suggestion Min Score for Suggestions in Data Quality Services (DQS) – Sensitivity of Suggestion

    - by pinaldave
    Earlier I talked about what kind of questions, I do not like when I get asked. Today we will go over the question which I like when I get asked the same. One of the reader practices various steps in my earlier blog post Step by Step Guide to Beginning Data Quality Services in SQL Server 2012 – Introduction to DQS. While reading the blog post he noticed that Data Quality Services is not providing very helpful suggestions. He wrote an email to me about it. Let us go over his email. “Pinal, I noticed in one of your images that DQS is not providing very helpful suggestions. First of all DQS should be able to make intelligent guesses and make the necessary correction by itself. If it cannot do the same, in that case, it should give us intelligent suggestions but in the image included here, I see the suggestions are not there as well. Why is it so? Would you please tell me how to increase the numbers of suggestion? I do understand this may not be preferable solution in many case but all the business cases go on it depends. There are cases when the high sensitivity required and there are cases when higher sensitivities are not required. I would like to seek your help here. –Sriram MD” This is indeed a great question. I see that Sriram understands that every system is different and every application has a different need. I will not have to tell him this most important concept. The question is about how to change the sensitivity of suggestions for correction in DQS. Well, this option is available under the configuration tab in the DQS client. Once you click on Configuration you will see the following screen. Click the Tab of General Settings. You will see the section of Interactive Cleansing. Under this second there is the first option of “Min score for suggestions”. As this is set to 0.7 every suggestion which matches 0.7 probabilities or higher probability are displayed under the suggestion tab. You can see in the following image that there is no suggestion as the min score for suggestions is set to 0.7 and there is no record which qualifies to that much confidence. Now let us change the value of Min Score for suggestion to 0.5. The lower value increased the confidence of DQS to give further suggestion to values which are over 0.5. However, in our case the suggestions which it provides are also accurate. This may not be true for your sample. Every sample is different so you should manually review it before approving them. I guess, this is a simple blog post to demonstrate how to change the confidence value for the suggestions which Data Quality Services provides. Use this feature with care and always tune it according to your datasets and record diversity. Reference: Pinal Dave (http://blog.SQLAuthority.com)       Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: Data Quality Services, DQS

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  • Types of semantic bugs, logic errors [closed]

    - by C-Otto
    I am a PhD student and currently focus on automatically finding instances of new types of bugs in (Java) programs that cannot be found by existing tools like FindBugs. The existing tool currently is used to prove/disprove termination of (Java) programs. I have some ideas (see below), but I could need more input from you (experienced programmers, potential users of my tool). What kind of bugs do you wish to find? What types of bugs exist and might be suitable for my analysis? One strength of the approach I use is detailled information about the heap. So in contrast to FindBugs, I can work with knowledge of the form "variable x and variable y are disjoint on the heap" or "variable z is not cyclic". It is also possible to see if a method might have side effects (and if so, which variables may/may not be affected by it). Example 1: Vacuous call: Graph graphOne = createGraph(); Graph graphTwo = createGraph(); Node source = graphTwo.getRootNode(); for (Node n : graphOne.getNodes()) { if (areConnected(source, n)) { graphTwo.addNode(n); } } Imagine createGraph() creates a fresh graph, so that graphOne and graphTwo are disjoint on the heap. Then, because source is taken from graphTwo instead of graphOne, the call to areConnected always returns false. In this situation I could find out that the call areConnected is useless (because it does not have any side effect and the return value always is false) which helps finding the real bug (taking source from the wrong graph). For this the information that x and y are disjoint (because graphOne and graphTwo are disjoint) is crucial. This bug is related to calling x.equals(y) where x and y are objects of different classes. In this scenario, most implementations of equals() always return false, which most likely is not the intended result. FindBugs already finds this bug (hardcoded to equals(), semantics of implementation is not checked). Example 2: Useless code: someCode(); while (something()) { yetMoreSomething(); } moreCode(); In the case that the loop (so the code in something() and yetMoreSomething()) does not modify anything visible outside the loop, it does not make sense to run this code - the program has the same behaviour as someCode(); moreCode() (i.e., without the loop). To find this out, one needs detailled information about the side effects of the (possibly useless) code. If I can prove that the code does not have any side effect that can be observed afterwards (in the example: in moreCode() or later), then the code indeed is useless. Of course, here Input/Output of any form must be seen as a side effect, so that a System.out.println(...) is not considered useless. Example 3: Ignored return value: Instead of x = foo(); and making use of x, the method is called without storing the result: foo();. If the method does not have any side effect, its invocation is useless and can be dropped. Most likely, the bug here is that the returned value should have been used. Here, too, detailled information about side effects are needed. Can you think of similar types of bugs that might be detected (only) with detailled information about the heap, side effects, semantics of called methods, ...? Did you encounter bugs related to the ones shown below in "real life"? By the way, the tool is AProVE and Java related publications can be found on my homepage. Thanks a lot, Carsten

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  • SQL SERVER – Importance of User Without Login

    - by pinaldave
    Some questions are very open ended and it is very hard to come up with exact requirements. Here is one question I was asked in recent User Group Meeting. Question: “In recent version of SQL Server we can create user without login. What is the use of it?” Great question indeed. Let me first attempt to answer this question but after reading my answer I need your help. I want you to help him as well with adding more value to it. Answer: Let us visualize a scenario. An application has lots of different operations and many of them are very sensitive operations. The common practice was to do give application specific role which has more permissions and access level. When a regular user login (not system admin), he/she might have very restrictive permissions. The application itself had a user name and password which means applications can directly login into the database and perform the operation. Developers were well aware of the username and password as it was embedded in the application. When developer leaves the organization or when the password was changed, the part of the application had to be changed where the same username and passwords were used. Additionally, developers were able to use the same username and password and login directly to the same application. In earlier version of SQL Server there were application roles. The same is later on replaced by “User without Login”. Now let us recreate the above scenario using this new “User without Login”. In this case, User will have to login using their own credentials into SQL Server. This means that the user who is logged in will have his/her own username and password. Once the login is done in SQL Server, the user will be able to use the application. Now the database should have another User without Login which has all the necessary permissions and rights to execute various operations. Now, Application will be able to execute the script by impersonating “user without login – with more permissions”. Here there is assumed that user login does not have enough permissions and another user (without login) there are more rights. If a user knows how the application is using the database and their various operations, he can switch the context to user without login making him enable for doing further modification. Make sure to explicitly DENY view definition permission on the database. This will make things further difficult for user as he will have to know exact details to get additional permissions. If a user is System Admin all the details which I just mentioned in above three paragraphs does not apply as admin always have access to everything. Additionally, the method describes above is just one of the architecture and if someone is attempting to damage the system, they will still be able to figure out a workaround. You will have to put further auditing and policy based management to prevent such incidents and accidents. I guess this is my answer. I read it multiple times but I still feel that I am missing something. There should be more to this concept than what I have just described. I have merely described one scenario but there will be many more scenarios where this situation will be useful. Now is your turn to help – please leave a comment with the additional suggestion where exactly “User without Login” will be useful as well did I miss anything when I described above scenario. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Security, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Package Version Numbers, why are they so important

    - by Chris W Beal
    One of the design goals of IPS has been to allow people to easily move forward to a supported "Surface" of component. That is to say, when you  # pkg update your system, you get the latest set of components which all work together, based on the packages you already have installed. During development, this has meant simply you update to the latest "build" of the components. (During development, we build everything and publish everything every two weeks). Now we've released Solaris 11 using the IPS technologies, things are a bit more complicated. We need to be able to reflect all the types of Solaris release we are doing. For example Solaris Development builds, Solaris Update builds and "Support Repository Updates" (the replacement for patches) in the version scheme. So simply saying "151" as the build number isn't sufficient to articulate what you are running, or indeed what is available to update to In my previous blog post I talked about creating your own package, and gave an example FMRI of pkg://tools/[email protected],0.5.11-0.0.0 But it's probably more instructive to look at the FMRI of a Solaris package. The package "core-os" contains all the common utilities and daemons you need to use Solaris.  $ pkg info core-os Name: system/core-os Summary: Core Solaris Description: Operating system core utilities, daemons, and configuration files. Category: System/Core State: Installed Publisher: solaris Version: 0.5.11 Build Release: 5.11 Branch: 0.175.0.0.0.2.1 Packaging Date: Wed Oct 19 07:04:57 2011 Size: 25.14 MB FMRI: pkg://solaris/system/[email protected],5.11-0.175.0.0.0.2.1:20111019T070457Z The FMRI is what we will concentrate on here. In this package "solaris" is the publisher. You can use the pkg publisher command to see where the solaris publisher gets it's bits from $ pkg publisher PUBLISHER TYPE STATUS URI solaris origin online http://pkg.oracle.com/solaris/release/ So we can see we get solaris packages from pkg.oracle.com.  The package name is system/core-os. These can be arbitrary length, just to allow you to group similar packages together. Now on the the interesting? bit, the versions, everything after the @ is part of the version. IPS will only upgrade to a "higher" version. [email protected],5.11-0.175.0.0.0.2.1:20111019T070457Z core-os = Package Name0.5.11 = Component - in this case we're saying it's a SunOS 5.11 package, = separator5.11 = Built on version - to indicate what OS version you built the package on- = another separator0.175.0.0.0.2.1 = Branch Version : = yet another separator20111019T070457Z = Time stamp when the package was published So from that we can see the Branch Version seems rather complex. It is necessarily so, to allow us to describe the hierachy of releases we do In this example we see the following 0.175: is known as the trunkid, and is incremented each build of a new release of Solaris. During Solaris 11 this should not change  0: is the Update release for Solaris. 0 for FCS, 1 for update 1 etc 0: is the SRU for Solaris. 0 for FCS, 1 for SRU 1 etc 0: is reserved for future use 2: Build number of the SRU 1: Nightly ID - only important for Solaris developersTake a hypothetical example [email protected],5.11-0.175.1.5.0.4.1:<something> This would be build 4 of SRU 5 of Update 1 of Solaris 11 This is actually documented in a MOS article 1378134.1 Which you can read if you have a support contract.

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  • SSIS Debugging Tip: Using Data Viewers

    - by Jim Giercyk
    When you have an SSIS package error, it is often very helpful to see the data records that are causing the problem.  After all, if your input has 50,000 records and 1 of them has corrupt data, it can be a chore.  Your execution results will tell you which column contains the bad data, but not which record…..enter the Data Viewer. In this scenario I have created a truncation error.  The input length of [lastname] is 50, but the output table has a length of 15.  When it runs, at least one of the records causes the package to fail.     Now what?  We can tell from our execution results that there is a problem with [lastname], but we have no idea WHICH record?     Let’s identify the row that is actually causing the problem.  First, we grab the oft’ forgotten Row Count shape from our toolbar and connect it to the error output from our input query.  Remember that in order to intercept errors with the error output, you must redirect them.     The Row Count shape requires 1 integer variable.  For our purposes, we will not reference the variable, but it is still required in order for the package to run.  Typically we would use the variable to hold the number of rows in the table and refer back to it later in our process.  We are simply using the Row Count as a “Dead End” for errors.  I called my variable RowCounter.  To create a variable, with no shapes selected, right-click on the background and choose Variable.     Once we have setup the Row Count shape, we can right-click on the red line (error output) from the query, and select Data Viewers.  In the popup, we click the add button and we will see this:     There are other fancier options we can play with, but for now we just want to view the output in a grid.  WE select Grid, then click OK on all of the popup windows to shut them down.  We should now see a grid with a pair of glasses on the error output line.     So, we are ready to catch the error output in a grid and see that is causing the problem!  This time when we run the package, it does not fail because we directed the error to the Row Count.  We also get a popup window showing the error record in a grid.  If there were multiple errors we would see them all.     Indeed, the [lastname] column is longer than 15 characters.  Notice the last column in the grid, [Error Code – Description].  We knew this was a truncation error before we added the grid, but if you have worked with SSIS for any length of time, you know that some errors are much more obscure.  The description column can be very useful under those circumstances! Data viewers can be used any time we want to see the data that is actually in the pipeline;  they stop the package temporarily until we shut them.  Also remember that the Row Count shape can be used as a “Dead End”.  It is useful during development when we want to see the output from a dataflow, but don’t want to update a table or file with the data.  Data viewers are an invaluable tool for both development and debugging.  Just remember to REMOVE THEM before putting your package into production

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  • Crime Scene Investigation: SQL Server

    - by Rodney Landrum
    “The packages are running slower in Prod than they are in Dev” My week began with this simple declaration from one of our lead BI developers, quickly followed by an emailed spreadsheet demonstrating that, over 5 executions, an extensive ETL process was running average 630 seconds faster on Dev than on Prod. The situation needed some scientific investigation to determine why the same code, the same data, the same schema would yield consistently slower results on a more powerful server. Prod had yet to be officially christened with a “Go Live” date so I had the time, and having recently been binge watching CSI: New York, I also had the inclination. An inspection of the two systems, Prod and Dev, revealed the first surprise: although Prod was indeed a “bigger” system, with double the amount of RAM of Dev, the latter actually had twice as many processor cores. On neither system did I see much sign of resources being heavily taxed, while the ETL process was running. Without any real supporting evidence, I jumped to a conclusion that my years of performance tuning should have helped me avoid, and that was that the hardware differences explained the better performance on Dev. We spent time setting up a Test system, similarly scoped to Prod except with 4 times the cores, and ported everything across. The results of our careful benchmarks left us truly bemused; the ETL process on the new server was slower than on both other systems. We burned more time tweaking server configurations, monitoring IO and network latency, several times believing we’d uncovered the smoking gun, until the results of subsequent test runs pitched us back into confusion. Finally, I decided, enough was enough. Hadn’t I learned very early in my DBA career that almost all bottlenecks were caused by code and database design, not hardware? It was time to get back to basics. With over 100 SSIS packages and hundreds of queries, each handling specific tasks such as file loads, bulk inserts, transforms, logging, and so on, the task seemed formidable. And yet, after barely an hour spent with Profiler, Extended Events, and wait statistics DMVs, I had a lead in the shape of a query that joined three tables, containing millions of rows, returned 3279 results, but performed 239K logical reads. As soon as I looked at the execution plans for the query in Dev and Test I saw the culprit, an implicit conversion warning on a join predicate field that was numeric in one table and a varchar(50) in another! I turned this information over to the BI developers who quickly resolved the data type mismatches and found and fixed “several” others as well. After the schema changes the same query with the same databases ran in under 1 second on all systems and reduced the logical reads down to fewer than 300. The analysis also revealed that on Dev, the ETL task was pulling data across a LAN, whereas Prod and Test were connected across slower WAN, in large part explaining why the same process ran slower on the latter two systems. Loading the data locally on Prod delivered a further 20% gain in performance. As we progress through our DBA careers we learn valuable lessons. Sometimes, with a project deadline looming and pressure mounting, we choose to forget them. I was close to giving into the temptation to throw more hardware at the problem. I’m pleased at least that I resisted, though I still kick myself for not looking at the code on day one. It can seem a daunting prospect to return to the fundamentals of the code so close to roll out, but with the right tools, and surprisingly little time, you can collect the evidence that reveals the true problem. It is a lesson I trust I will remember for my next 20 years as a DBA, if I’m ever again tempted to bypass the evidence.

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  • Handling Configuration Changes in Windows Azure Applications

    - by Your DisplayName here!
    While finalizing StarterSTS 1.5, I had a closer look at lifetime and configuration management in Windows Azure. (this is no new information – just some bits and pieces compiled at one single place – plus a bit of reality check) When dealing with lifetime management (and especially configuration changes), there are two mechanisms in Windows Azure – a RoleEntryPoint derived class and a couple of events on the RoleEnvironment class. You can find good documentation about RoleEntryPoint here. The RoleEnvironment class features two events that deal with configuration changes – Changing and Changed. Whenever a configuration change gets pushed out by the fabric controller (either changes in the settings section or the instance count of a role) the Changing event gets fired. The event handler receives an instance of the RoleEnvironmentChangingEventArgs type. This contains a collection of type RoleEnvironmentChange. This in turn is a base class for two other classes that detail the two types of possible configuration changes I mentioned above: RoleEnvironmentConfigurationSettingsChange (configuration settings) and RoleEnvironmentTopologyChange (instance count). The two respective classes contain information about which configuration setting and which role has been changed. Furthermore the Changing event can trigger a role recycle (aka reboot) by setting EventArgs.Cancel to true. So your typical job in the Changing event handler is to figure if your application can handle these configuration changes at runtime, or if you rather want a clean restart. Prior to the SDK 1.3 VS Templates – the following code was generated to reboot if any configuration settings have changed: private void RoleEnvironmentChanging(object sender, RoleEnvironmentChangingEventArgs e) {     // If a configuration setting is changing     if (e.Changes.Any(change => change is RoleEnvironmentConfigurationSettingChange))     {         // Set e.Cancel to true to restart this role instance         e.Cancel = true;     } } This is a little drastic as a default since most applications will work just fine with changed configuration – maybe that’s the reason this code has gone away in the 1.3 SDK templates (more). The Changed event gets fired after the configuration changes have been applied. Again the changes will get passed in just like in the Changing event. But from this point on RoleEnvironment.GetConfigurationSettingValue() will return the new values. You can still decide to recycle if some change was so drastic that you need a restart. You can use RoleEnvironment.RequestRecycle() for that (more). As a rule of thumb: When you always use GetConfigurationSettingValue to read from configuration (and there is no bigger state involved) – you typically don’t need to recycle. In the case of StarterSTS, I had to abstract away the physical configuration system and read the actual configuration (either from web.config or the Azure service configuration) at startup. I then cache the configuration settings in memory. This means I indeed need to take action when configuration changes – so in my case I simply clear the cache, and the new config values get read on the next access to my internal configuration object. No downtime – nice! Gotcha A very natural place to hook up the RoleEnvironment lifetime events is the RoleEntryPoint derived class. But with the move to the full IIS model in 1.3 – the RoleEntryPoint methods get executed in a different AppDomain (even in a different process) – see here.. You might no be able to call into your application code to e.g. clear a cache. Keep that in mind! In this case you need to handle these events from e.g. global.asax.

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  • Reducing Deadlocks - not a DBA issue ?

    - by steveh99999
     As a DBA, I'm involved on an almost daily basis troubleshooting 'SQL Server' performance issues. Often, this troubleshooting soon veers away from a 'its a SQL Server issue' to instead become a wider application/database design/coding issue.One common perception with SQL Server is that deadlocking is an application design issue - and is fixed by recoding...  I see this reinforced by MCP-type questions/scenarios where the answer to prevent deadlocking is simply to change the order in code in which tables are accessed....Whilst this is correct, I do think this has led to a situation where many 'operational' or 'production support' DBAs, when faced with a deadlock, are happy to throw the issue over to developers without analysing the issue further....A couple of 'war stories' on deadlocks which I think are interesting :- Case One , I had an issue recently on a third-party application that I support on SQL 2008.  This particular third-party application has an unusual support agreement where the customer is allowed to change the index design on the third-party provided database.  However, we are not allowed to alter application code or modify table structure..This third-party application is also known to encounter occasional deadlocks – indeed, I have documentation from the vendor that up to 50 deadlocks per day is not unusual !So, as a DBA I have to support an application which in my opinion has too many deadlocks - but, I cannot influence the design of the tables or stored procedures for the application. This should be the classic - blame the third-party developers scenario, and hope this issue gets addressed in a future application release - ie we could wait years for this to be resolved and implemented in our production environment...But, as DBAs  can change the index layout, is there anything I could do still to reduce the deadlocks in the application ?I initially used SQL traceflag 1222 to write deadlock detection output to the SQL Errorlog – using this I was able to identify one table heavily involved in the deadlocks.When I examined the table definition, I was surprised to see it was a heap – ie no clustered index existed on the table.Using SQL profiler to see locking behaviour and plan for the query involved in the deadlock, I was able to confirm a table scan was being performed.By creating an appropriate clustered index - it was possible to produce a more efficient plan and locking behaviour.So, less locks, held for less time = less possibility of deadlocks. I'm still unhappy about the overall number of deadlocks on this system - but that's something to be discussed further with the vendor.Case Two,  a system which hadn't changed for months suddenly started seeing deadlocks on a regular basis. I love the 'nothing's changed' scenario, as it gives me the opportunity to appear wise and say 'nothings changed on this system, except the data'.. This particular deadlock occurred on a table which had been growing rapidly. By using DBCC SHOW_STATISTICS - the DBA team were able to see that the deadlocks seemed to be occurring shortly after auto-update stats had regenerated the table statistics using it's default sampling behaviour.As a quick fix, we were able to schedule a nightly UPDATE STATISTICS WITH FULLSCAN on the table involved in the deadlock - thus, greatly reducing the potential for stats to be updated via auto_update_stats, consequently reducing the potential for a bad plan to be generated based on an unrepresentative sample of the data. This reduced the possibility of a deadlock occurring.  Not a perfect solution by any means, but quick, easy to implement, and needed no application code changes. This fix gave us some 'breathing space'  to properly fix the code during the next scheduled application release.   The moral of this post - don't dismiss deadlocks as issues that can only be fixed by developers...

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  • Let Me Show You Something: Instagram, Vine and Snapchat for Brands

    - by Mike Stiles
    While brands are well aware of how much more impactful images are than text-only posts on social channels, today you’re additionally being presented with platform after additional platform for hosting, doctoring and sharing photos and videos.  Can you play in every sandbox? And if you do, can you be brilliant on all of them? As has usually been the case, so far brands are sticking their toes into new platforms while not actually committing to them, or strategizing for them, or resourcing them. TrackMaven found of the 123 F500 companies using Instagram, only 22% of them are active on it. Likewise, research from Simply Measured found brands are indeed jumping in, with the number establishing a presence on Instagram up 55% over the past year. Users want them there…brand engagement has exploded 350%, and over 1/3 of the top brands have at least 10,000 followers. BUT…the top 10 brands are generating 33% of all posts, reaping 83% of all engagement. Things are also growing on Twitter’s Vine, the 6-second looping video app that hit 40 million users in August. The 7th Chamber says 5 tweets a second contain a Vine link. Other studies say branded Vines are 4 times more likely to be shared and seen than rank-and-file branded videos. Why? Users know that even if a video is pure junk, they won’t get robbed of too much of their valuable time. Vine is always upgrading so you can make sure your videos are worth viewers’ time. You can now edit videos, and save & work on several projects concurrently. What you can’t do is upload a finely crafted video into Vine, but you can do that with Instagram. The key to success? Same as with all other content; make it of value. Deliver a laugh or a lesson or both. How-to, behind the scenes peeks, contests, demos, all make sense in the short video format. Or follow Nash Grier’s example, which is to just have fun with and connect to your viewers, earning their trust that your next Vine will be as good as the last. Nash is only 15, has over 1.4 million followers, and adds about 100,000 a week. He broke out when one of his videos was re-Vined by some other kid with 300,000 followers. Make good stuff, get it in front of influencers, and your brand Vines could break out as well. Then there’s Snapchat, the “this photo will self destruct” platform. How can that be of use to brands besides offering coupons that really expire? The jury is out. But with an audience of over 100 million and a valuation of $800 million, media-with-a-time-limit is compelling. Now there’s “Snapchat Stories” that can last 24 hours and be shared to the public at large. You might be able to capitalize on how much more focus gets put on content when there’s a time limit on its availability. The underlying truth to all of this is, these are all tools. Very cool, feature rich tools, but tools. You can give the exact same art kit to 5 different people and you’d get back 5 very different works, ranging from worthless garbage to masterpiece. Brands are being called upon to be still and moving image artists. That’s what your customers are used to seeing, from a variety of sources. Commit to communicating with them accordingly. @mikestiles Photo: stock.xchng

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  • Is the Internet Making us Smarter or Not?

    - by BuckWoody
    I’ve been reading recently about an exchange among some very bright folks, some who posit that the Internet with its instant-on, sometimes-right, big-statement-wins mentality is making people think in a more shallow way, teaching us to rely on others as experts and diluting our logical thought process. Others state that it broadens our perspective and extends our mental reach. Whenever I see this kind of exchange on two ends of a spectrum, I begin to wonder if both sides might be correct.   I can certainly say that I have changed my way of learning, reading, and social interactions because of the Internet. And my tolerance for reading long missives has indeed gone down. I tend to (mentally and literally) “bookmark” things I never seem to have time to get back to. But I also agree that I’ve been exposed to thoughts, ideas and people I never would have encountered any other way. So how to deal with this dichotomy?   Well, I’m going to go off and think about it. No, I’m really going to go off for a full week to a cabin I’ve rented in a National Forest in the Midwest. It has no indoor plumbing, phones, Internet connections or anything else – only a bed to sleep in and a place to cook a little. I’m taking one book, some paper, and a guitar with me and that’s it. I plan to spend my days walking, reading a little, playing a little on the guitar, but mostly just thinking. Those of you who know me might find this unusual. I’m an always-on, hyper-caffeinated, overly-busy, connected person. I haven’t taken a vacation in five years, at least for more than two or three days at a time. Even then, I keep us on the move constantly – our vacations aren’t cruises or anything like that. I check e-mail, post and all that. When I’m not on vacation, I live with and leverage lots of technology, and work with those that do the same. This, however, is a really “unplugged” event, and I’m hoping that it will let me unpack the things I’ve been stuffing in my head. I plan to spend a lot of time on a single subject, writing notes, thinking, and writing more notes.   So after I post tomorrow's “quote of the day” I’ll be “going dark” for a week. No twitter, FaceBook, LinkedIn, e-mail, chat, none of my five blogs will get updated, and I’ll have to turn in my two articles for InformIT.com early. I won’t have access to my college class portal, so my students will be without me for a week. I will really be offline. I’ll see you in a week – hopefully a little more educated. See you then.   Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Is the Internet Making us Smarter or Not?

    - by BuckWoody
    I’ve been reading recently about an exchange among some very bright folks, some who posit that the Internet with its instant-on, sometimes-right, big-statement-wins mentality is making people think in a more shallow way, teaching us to rely on others as experts and diluting our logical thought process. Others state that it broadens our perspective and extends our mental reach. Whenever I see this kind of exchange on two ends of a spectrum, I begin to wonder if both sides might be correct.   I can certainly say that I have changed my way of learning, reading, and social interactions because of the Internet. And my tolerance for reading long missives has indeed gone down. I tend to (mentally and literally) “bookmark” things I never seem to have time to get back to. But I also agree that I’ve been exposed to thoughts, ideas and people I never would have encountered any other way. So how to deal with this dichotomy?   Well, I’m going to go off and think about it. No, I’m really going to go off for a full week to a cabin I’ve rented in a National Forest in the Midwest. It has no indoor plumbing, phones, Internet connections or anything else – only a bed to sleep in and a place to cook a little. I’m taking one book, some paper, and a guitar with me and that’s it. I plan to spend my days walking, reading a little, playing a little on the guitar, but mostly just thinking. Those of you who know me might find this unusual. I’m an always-on, hyper-caffeinated, overly-busy, connected person. I haven’t taken a vacation in five years, at least for more than two or three days at a time. Even then, I keep us on the move constantly – our vacations aren’t cruises or anything like that. I check e-mail, post and all that. When I’m not on vacation, I live with and leverage lots of technology, and work with those that do the same. This, however, is a really “unplugged” event, and I’m hoping that it will let me unpack the things I’ve been stuffing in my head. I plan to spend a lot of time on a single subject, writing notes, thinking, and writing more notes.   So after I post tomorrow's “quote of the day” I’ll be “going dark” for a week. No twitter, FaceBook, LinkedIn, e-mail, chat, none of my five blogs will get updated, and I’ll have to turn in my two articles for InformIT.com early. I won’t have access to my college class portal, so my students will be without me for a week. I will really be offline. I’ll see you in a week – hopefully a little more educated. See you then.   Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • My 2D collision code does not work as expected. How do I fix it?

    - by farmdve
    I have a simple 2D game with a tile-based map. I am new to game development, I followed the LazyFoo tutorials on SDL. The tiles are in a bmp file, but each tile inside it corresponds to an internal number of the type of tile(color, or wall). The game is simple, but the code is a lot so I can only post snippets. // Player moved out of the map if((player.box.x < 0)) player.box.x += GetVelocity(player, 0); if((player.box.y < 0)) player.box.y += GetVelocity(player, 1); if((player.box.x > (LEVEL_WIDTH - DOT_WIDTH))) player.box.x -= GetVelocity(player, 0); if((player.box.y > (LEVEL_HEIGHT - DOT_HEIGHT))) player.box.y -= GetVelocity(player, 1); // Now that we are here, we check for collisions if(touches_wall(player.box)) { if(player.box.x < player.prev_x) { player.box.x += GetVelocity(player, 0); } if(player.box.x > player.prev_x) { player.box.x -= GetVelocity(player, 0); } if(player.box.y < player.prev_y) { player.box.y += GetVelocity(player, 1); } if(player.box.y > player.prev_y) { player.box.y -= GetVelocity(player, 1); } } player.prev_x = player.box.x; player.prev_y = player.box.y; Let me explain, player is a structure with the following contents typedef struct { Rectangle box; //Player position on a map(tile or whatever). int prev_x, prev_y; // Previous positions int key_press[3]; // Stores which key was pressed/released. Limited to three keys. E.g Left,right and perhaps jump if possible in 2D int velX, velY; // Velocity for X and Y coordinate. //Health int health; bool main_character; uint32_t jump_ticks; } Player; And Rectangle is just a typedef of SDL_Rect. GetVelocity is a function that according to the second argument, returns the velocity for the X or Y axis. This code I have basically works, however inside the if(touches_wall(player.box)) if statement, I have 4 more. These 4 if statements are responsible for detecting collision on all 4 sides(up,down,left,right). However, they also act as a block for any other movement. Example: I move down the object and collide with the wall, as I continue to move down and still collide with the wall, I wish to move left or right, which is indeed possible(not to mention in 3D games), but remember the 4 if statements? They are preventing me from moving anywhere. The original code on the LazyFoo Productions website has no problems, but it was written in C++, so I had to rewrite most of it to work, which is probably where the problem comes from. I also use a different method of moving, than the one in the examples. Of course, that was just an example. I wish to be able to move no matter at which wall I collide. Before this bit of code, I had another one that had more logic in there, but it was flawed.

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  • Merging Social Accounts: What We Learned This Weekend

    - by Mike Stiles
    Guest Post by Erika BrookesWe learned that it’s not always as easy as you think it’s going to be. While it’s widely accepted that merging multiple owned Facebook Pages that are duplicating communities and putting out the same type of content is a best practice, actually pulling it off without rattling fans is a trickier proposition. Facebook is nice and clear about how to merge Facebook Pages. Although content is not carried over, Likes from the pages you’re merging are. So you can imagine the surprise when such fans start seeing posts in their News Feed from a page they don’t believe they ever Liked. One community member accurately likened it to having your bank come under another bank’s brand name. The Facebook Page changes to the new brand, just like your debit card, emails, signs and other communication. This weekend we did our merge. The Facebook communities of Vitrue, Involver and Collective Intellect were pulled into one community, Oracle Social. Could we have handled it better? Oh yeah. Our intent was to make sure, to the fullest extent possible, that the fans of the Vitrue, Involver, and Collective Intellect brand pages were well-informed about the pending page merges in ADVANCE of the merge. While many were aware that Oracle acquired the three companies, many were not. We learned from fan feedback that we should have sent notifications MUCH earlier to make the brand Page merge crystal clear and to answer any questions. That was our bad, our responsibility and we apologize for Oracle Social showing up in your News Feed if you were not aware that it was a result of your fandom of Vitrue, Involver or Collective Intellect. It was our job to make you aware well in advance. Some felt they had never Liked the fan Pages of Vitrue, Involver or Collective Intellect, so they were understandably upset (some cultures may call it “fit to be tied”) when they found themselves fans of Oracle Social. One thing to consider is that since 2009, brands and developers have used and enjoyed free Involver tab apps like Twitter, RSS and YouTube (1.2 million of which are currently active), which included an opt-in Liking the Involver Page. Often, when Liking happens in a manner outside of the traditional clicking of a Like button on a brand Page, it’s easy to forget a Page was indeed Liked. Lastly, a few felt that their Like of the Page had been “bought.” It was not. No fans or Likes were separately purchased. Yes, the companies and the social properties of Vitrue, Involver and Collective Intellect were acquired by Oracle. Those brands are now being coordinated into the larger Oracle brand. In social media, that means those brands are being integrated into the Oracle Social community. So what now? We apologize and apply lessons learned. We learned that you not only have to communicate thoroughly and clearly, but you have to communicate well in advance of any actionable items that will affect fans. We’re more than willing to walk straight to the woodshed when we deserve it. Going forward, the social team here is dedicated to facilitating content, discussion and sharing around social for marketers, agencies, IT stakeholders and social staffs, including community managers. We anticipate Oracle Social being the premier gathering place for true social innovators as we move into social’s exciting next phase of development. Inevitably, some will still feel they are fans of the Page in error. While we hate to see you go, you may unlike the Page if it’s not relevant or useful to you. Let’s continue to contribute, participate, foster our desire to learn, and move forward together positively and constructively - both for current fans of the community and the many fans to come.

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  • Package management system corrupted. Cannot install or remove packages. U12.04LTS

    - by user271490
    Having read other posts, I believe that this may be less about samba than about update system. Below is the log file of the failed installation of Samba. I have been trying without success to install/outstall samba so that I could install anything else ... I cannot either install or remove samba using either update-manager or apt-get (nor indeed Software Centre). One of the errors that I have had to correct is the presence after "removal" (failed) of /usr/share/system-config-samba directory which finally allowed itself to be deleted. That, however was then ... I have U12.04LTS. running on release 63 because I allowed the upgrade to 64 this morning which fell over - no output to monitor - obviously even less support for my graphic chip than I am suffering already (see other posts in this forum). According to my interpretation of the dpkg returned errors there may be some problem with the package files, but if this is the case then it is on servers 'main', 'nantes uni fr' and 'best fr' at the very least if not everywhere. The suggestions offered at Package operation failed and elsewhere have not worked for me. This linked post suggests that a similar error is present in other packages, or that the error is in the 'update system' I have tried ... sudo apt-get remove samba ... autoremove ... install samba ... clean ... update -f all of the above In update-manager I have tried the "reload packages list" which fails to terminate because of the error. I have tried to install and remove samba from the software centre ... :( I am at a loss ... I need help, please! Firstly to recover my apt-get/update-manager/Software Centre so that I can at least carry on with my continuing installation - up to communicating with home network hence need for samba - which brings me to my second requirement ... samba. PS is the issue about "MaxReports" associated or apart? UPDATE! Being heartily sick of restarting FF every 5 seconds I thought I'd try again with Chromium ... and got the same errors from dpkg about corrupt compressed package - coincidence? Of course this was no longer in clipboard when I got here because apport has just errored ... AAARRRGGGH!!! Why does every error clear the clipboard? Thanks for any and all help!! installArchives() failed: Preconfiguring packages ... ... snip (Reading database ... ... snip (Reading database ... 184858 files and directories currently installed.) Unpacking samba (from .../samba_2%3a3.6.3-2ubuntu2.10_i386.deb) ... dpkg-deb (subprocess): data: internal gzip read error: ': data error' dpkg-deb: error: subprocess returned error exit status 2 dpkg: error processing /var/cache/apt/archives/samba_2%3a3.6.3-2ubuntu2.10_i386.deb (--unpack): subprocess dpkg-deb --fsys-tarfile returned error exit status 2 No apport report written because MaxReports is reached already Selecting previously unselected package system-config-samba. Unpacking system-config-samba (from .../system-config-samba_1.2.63-0ubuntu5_all.deb) ... Processing triggers for ureadahead ... ureadahead will be reprofiled on next reboot Processing triggers for ufw ... Processing triggers for man-db ... Processing triggers for bamfdaemon ... Rebuilding /usr/share/applications/bamf.index... Processing triggers for desktop-file-utils ... Processing triggers for gnome-menus ... Processing triggers for hicolor-icon-theme ... Errors were encountered while processing: /var/cache/apt/archives/samba_2%3a3.6.3-2ubuntu2.10_i386.deb Error in function: dpkg: dependency problems prevent configuration of system-config-samba: system-config-samba depends on samba; however: Package samba is not installed. dpkg: error processing system-config-samba (--configure): dependency problems - leaving unconfigured

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  • Mobile Deals: the Consumer Wants You in Their Pocket

    - by Mike Stiles
    Mobile deals offer something we talk about a lot in social marketing, relevant content. If a consumer is already predisposed to liking your product and gets a timely deal for it that’s easy and convenient to use, not only do you score on the marketing side, it clearly generates some of that precious ROI that’s being demanded of social. First, a quick gut-check on the public’s adoption of mobile. Nielsen figures have 55.5% of US mobile owners using smartphones. If young people are indeed the future, you can count on the move to mobile exploding exponentially. Teens are the fastest growing segment of smartphone users, and 58% of them have one. But the largest demographic of smartphone users is 25-34 at 74%. That tells you a focus on mobile will yield great results now, and even better results straight ahead. So we can tell both from statistics and from all the faces around you that are buried in their smartphones this is where consumers are. But are they looking at you? Do you have a valid reason why they should? Everybody likes a good deal. BIA/Kelsey says US consumers will spend $3.6 billion this year for daily deals (the Groupons and LivingSocials of the world), up 87% from 2011. The report goes on to say over 26% of small businesses are either "very likely" or "extremely likely" to offer up a deal in the next 6 months. Retail Gazette reports 58% of consumers shop with coupons, a 40% increase in 4 years. When you consider that a deal can be the impetus for a real-world transaction, a first-time visit to a store, an online purchase, entry into a loyalty program, a social referral, a new fan or follower, etc., that 26% figure shows us there’s a lot of opportunity being left on the table by brands. The existing and emerging technologies behind mobile devices make the benefits of offering deals listed above possible. Take how mobile payment systems are being tied into deal delivery and loyalty programs. If it’s really easy to use a coupon or deal, it’ll get used. If it’s complicated, it’ll be passed over as “not worth it.” When you can pay with your mobile via technologies that connects store and user, you get the deal, you get the loyalty credit, you pay, and your receipt is uploaded, all in one easy swipe. Nothing to keep track of, nothing to lose or forget about. And the store “knows” you, so future offers will be based on your tastes. Consider the endgame. A customer who’s a fan of your belt buckle store’s Facebook Page is in one of your physical retail locations. They pull up your app, because they’ve gotten used to a loyalty deal being offered when they go to your store. Voila. A 10% discount active for the next 30 minutes. Maybe the app also surfaces social references to your brand made by friends so they can check out a buckle someone’s raving about. If they aren’t a fan of your Page or don’t have your app, perhaps they’ve opted into location-based deal services so you can still get them that 10% deal while they’re in the store. Or maybe they’ve walked in with a pre-purchased Groupon or Living Social voucher. They pay with one swipe, and you’ve learned about their buying preferences, credited their loyalty account and can encourage them to share a pic of their new buckle on social. Happy customer. Happy belt buckle company. All because the brand was willing to use the tech that’s available to meet consumers where they are, incentivize them, and show them how much they’re valued through rewards.

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  • Seperation of project responsibilities in new project

    - by dreza
    We have very recently started a new project (MVC 3.0) and some of our early discussion has been around how the work and development will be split amongst the team members to ensure we get the least amount of overlap of work and so help make it a bit easier for each developer to get on and do their work. The project is expected to take about 6 months - 1 year (although not all developers are likely to be on and might filter off towards the end), Our team is going to be small so this will help out a bit I believe. The team will essentially consist of: 3 x developers (1 a slightly more experienced and will be the lead) 1 x project manager / product owner / tester An external company responsbile for doing our design work General project/development decisions so far have included: Develop in an Agile way using SCRUM techniques (We are still very much learning this approach as a company) Use MVVM archectecture Use Ninject and DI where possible Attempt to use as TDD as much as possible to drive development. Keep our controllers as skinny as possible Keep our views as simple as possible During our discussions two approaches have been broached as too how to seperate the workload given our objectives outlined above. OPTION 1: A framework seperation where each person is responsible for conceptual areas with overlap and discussion primarily in the integration areas. The integration areas would the responsibily of both developers as required. View prototypes (**Graphic designer**) | - Mockups | Views (Razor and view helpers etc) & Javascript (**Developer 1**) | - View models (Integration point) | Controllers and Application logic (**Developer 2**) | - Models (Integration point) | Domain model and persistence (**Developer 3**) PROS: Integration points are quite clear and so developers can work without dependencies on others fairly easily Code practices such as naming conventions and style is more easily managed in regards to consistancy as primarily only one developer will be handling an area CONS: Completion of an entire feature becomes a bit grey as no single person is responsible for an entire feature (story?) A person might not have a full appreciation for all areas of the project and so code overlap might be lacking if suddenly that person left. OPTION 2: A more task orientated approach where each person is responsible for the completion of the entire task from view - controller - model. PROS: A person is responsible for one entire feature so it's "complete" state can be clearly defined Code overlap into different areas will occur so each individual has good coverage over the entire application CONS: Overlap of development will occur in all the modules and developers can develop/extend without a true understanding of what the original code owner was intending. This could potentially lead more easily to code bloat? Following a convention might be harder as developers are adding to all areas of the project If a developer sets up a way of doing things would it be harder to enforce the other developers to follow that convention or even build on it (or even discuss it?). Dunno.. Bugs could more easily be introduced into areas not thought about by the developer It's easier to possibly to carry a team member in so far as one member just hacks code together to complete a task whilst another takes time to build a foundation that could be used by others and so help make future tasks easier i.e. starts building a framework? QUESTION: As it might appear I'm more in favor of option 1, however I'm interested to see how others might have approached this or what is the standard or best or preferred way of undertaking a project. Or indeed any different approach to handling this?

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  • How much is a subscriber worth?

    - by Tom Lewin
    This year at Red Gate, we’ve started providing a way to back up SQL Azure databases and Azure storage. We decided to sell this as a service, instead of a product, which means customers only pay for what they use. Unfortunately for us, it makes figuring out revenue much trickier. With a product like SQL Compare, a customer pays for it, and it’s theirs for good. Sure, we offer support and upgrades, but, fundamentally, the sale is a simple, upfront transaction: we’ve made this product, you need this product, we swap product for money and everyone is happy. With software as a service, it isn’t that easy. The money and product don’t change hands up front. Instead, we provide a service in exchange for a recurring fee. We know someone buying SQL Compare will pay us $X, but we don’t know how long service customers will stay with us, or how much they will spend. How do we find this out? We use lifetime value analysis. What is lifetime value? Lifetime value, or LTV, is how much a customer is worth to the business. For Entrepreneurs has a brilliant write up that we followed to conduct our analysis. Basically, it all boils down to this equation: LTV = ARPU x ALC To make it a bit less of an alphabet-soup and a bit more understandable, we can write it out in full: The lifetime value of a customer equals the average revenue per customer per month, times the average time a customer spends with the service Simple, right? A customer is worth the average spend times the average stay. If customers pay on average $50/month, and stay on average for ten months, then a new customer will, on average, bring in $500 over the time they are a customer! Average spend is easy to work out; it’s revenue divided by customers. The problem comes when we realise that we don’t know exactly how long a customer will stay with us. How can we figure out the average lifetime of a customer, if we only have six months’ worth of data? The answer lies in the fact that: Average Lifetime of a Customer = 1 / Churn Rate The churn rate is the percentage of customers that cancel in a month. If half of your customers cancel each month, then your average customer lifetime is two months. The problem we faced was that we didn’t have enough data to make an estimate of one month’s cancellations reliable (because barely anybody cancels)! To deal with this data problem, we can take data from the last three months instead. This means we have more data to play with. We can still use the equation above, we just need to multiply the final result by three (as we worked out how many three month periods customers stay for, and we want our answer to be in months). Now these estimates are likely to be fairly unreliable; when there’s not a lot of data it pays to be cautious with inference. That said, the numbers we have look fairly consistent, and it’s super easy to revise our estimates when new data comes in. At the very least, these numbers give us a vague idea of whether a subscription business is viable. As far as Cloud Services goes, the business looks very viable indeed, and the low cancellation rates are much more than just data points in LTV equations; they show that the product is working out great for our customers, which is exactly what we’re looking for!

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  • Move over DFS and Robocopy, here is SyncToy!

    - by andywe
    Ever since Windows 2000, I have always had the need to replicate data to multiple endpoints with the same content. Until DFS was introduced, the method of thinking was to either manually copy the data location by location, or to batch script it with xcopy and schedule a task. Even though this worked (and still does today), it was cumbersome, and intensive on the network, especially when dealing with larger amounts of data. Then along came robocopy, as an internal tool written by an enterprising programmer at Microsoft. We used it quite a bit, especially when we could not use DFS in the early days. It was received so well, it made it into the public realm. At least now we could have the ability to determine what files had changed and only replicate those. Well, over time there has been evolution of this ideal. DFS is obviously the Windows enterprise class service to do this, along with BrancheCache..however you don’t always need or want the power of DFS, especially when it comes to small datacenter installations, or remote offices. I have specific data sets that are on closed or restricted networks, that either have a security need for this, or are in remote countries where bandwidth is a premium. FOr this, I use the latest evolution for one off replication names Synctoy. Synctoy is from Microsoft, seemingly released in 2009, that wraps a nice GUI around setting up a paired set of folders (remember the mobile briefcase from Windows 98?), and allowing you the choice of synchronization methods. 1 way, or 2 way. Simply create a paired set of folders on the source and destination, choose your options for content, exclude any file types you don’t want to replicate, and click run. Scheduling is even easier. MS has included a wrapper for doing just this so all you enter in your task schedule in the SynToyCMD.exe, a –R as an argument, and the time schedule. No more complicated command lines or scripts.   I find this especially useful when I use MS backup to back up a system volume, but only want subsets of backup information of a data share and ONLY when that dataset has changed. Not relying on full backups and incremental. An example of this is my application installation master share. I back this up with SyncToy because I do not need multiple backup copies..one copy elsewhere suffices to back it up. At home, very useful for your pictures, videos, music, ect..the backup is online and ready to access, not waiting for you to restore a backup file, and no need to institute a domain simply to have DFS.'   Do note there is a risk..if you accidently delete a file and do not catch this before the next sync, then depending on your SyncToy settings, you can indeed lose that file as the destination updates..so due diligence applies. I make it a rule to sync manly one way…I use my master share for making changes, and allow the schedule to follow suit. Any real important file I lock down as read only through file permissions so it cannot be deleted unless I intervene.   Check out the tool and have some fun! http://www.microsoft.com/en-us/download/details.aspx?DisplayLang=en&id=15155

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  • Free Advanced ADF eCourse, part II

    - by Frank Nimphius
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A second part of the advanced Oracle ADF online training is available for free. Lynn Munsinger and her team worked hard to deliver this second part of the training as close to the release of the first installment as possible. This two part advanced ADF training provides you with a wealth of advanced ADF know-how and insight for you to adopt in a self-paced manner. Part 1 (though I am sure you have this bookmarked): http://tinyurl.com/advadf-part1 Part 2 (the new material): http://tinyurl.com/advadf-part2 Quoting Lynn: "This second installment provides you with all you need to know about regions, including best practices for implementing contextual events and other region communication patterns. It also covers the nitty-gritty details of building great looking user interfaces, such as how to work with (not against!) the ADF Faces layout components, how to build page templates and declarative components, and how to skin the application to your organization’s needs. It wraps up with an in-depth look at layout components, and a second helping of additional region considerations if you just can’t get enough. Like the first installment, the content for this course comes from Product Management. This 2nd eCourse compilation is a bit of a “Swan Song” for Patrice Daux, a long-time JDeveloper and ADF curriculum developer, who is retiring the end of this month. Thanks for your efforts, Patrice, and bon voyage!" Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Indeed: Great job Patrice! (and all others involved)

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  • HERMES Medical Solutions Helps Save Lives with MySQL

    - by Bertrand Matthelié
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} HERMES Medical Solutions was established in 1976 in Stockholm, Sweden, and is a leading innovator in medical imaging hardware/software products for health care facilities worldwide. HERMES delivers a plethora of different medical imaging solutions to optimize hospital workflow. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} HERMES advanced algorithms make it possible to detect the smallest changes under therapies important and necessary to optimize different therapeutic methods and doses. Challenges Fighting illness & disease requires state-of-the-art imaging modalities and software in order to diagnose accurately, stage disease appropriately and select the best treatment available. Selecting and implementing a new database platform that would deliver the needed performance, reliability, security and flexibility required by the high-end medical solutions offered by HERMES. Solution Decision to migrate from in-house database to an embedded SQL database powering the HERMES products, delivered either as software, integrated hardware and software solutions, or via the cloud in a software-as-a-service configuration. Evaluation of several databases and selection of MySQL based on its high performance, ease of use and integration, and low Total Cost of Ownership. On average, between 4 and 12 Terabytes of data are stored in MySQL databases underpinning the HERMES solutions. The data generated by each medical study is indeed stored during 10 years or more after the treatment was performed. MySQL-based HERMES systems also allow doctors worldwide to conduct new drug research projects leveraging the large amount of medical data collected. Hospitals and other HERMES customers worldwide highly value the “zero administration” capabilities and reliability of MySQL, enabling them to perform medical analysis without any downtime. Relying on MySQL as their embedded database, the HERMES team has been able to increase their focus on further developing their clinical applications. HERMES Medical Solutions could leverage the Oracle Financing payment plan to spread its investment over time and make the MySQL choice even more valuable. “MySQL has proven to be an excellent database choice for us. We offer high-end medical solutions, and MySQL delivers the reliability, security and performance such solutions require.” Jan Bertling, CEO.

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  • concurrency::extent<N> from amp.h

    - by Daniel Moth
    Overview We saw in a previous post how index<N> represents a point in N-dimensional space and in this post we'll see how to define the N-dimensional space itself. With C++ AMP, an N-dimensional space can be specified with the template class extent<N> where you define the size of each dimension. From a look and feel perspective, you'd expect the programmatic interface of a point type and size type to be similar (even though the concepts are different). Indeed, exactly like index<N>, extent<N> is essentially a coordinate vector of N integers ordered from most- to least- significant, BUT each integer represents the size for that dimension (and hence cannot be negative). So, if you read the description of index, you won't be surprised with the below description of extent<N> There is the rank field returning the value of N you passed as the template parameter. You can construct one extent from another (via the copy constructor or the assignment operator), you can construct it by passing an integer array, or via convenience constructor overloads for 1- 2- and 3- dimension extents. Note that the parameterless constructor creates an extent of the specified rank with all bounds initialized to 0. You can access the components of the extent through the subscript operator (passing it an integer). You can perform some arithmetic operations between extent objects through operator overloading, i.e. ==, !=, +=, -=, +, -. There are operator overloads so that you can perform operations between an extent and an integer: -- (pre- and post- decrement), ++ (pre- and post- increment), %=, *=, /=, +=, –= and, finally, there are additional overloads for plus and minus (+,-) between extent<N> and index<N> objects, returning a new extent object as the result. In addition to the usual suspects, extent offers a contains function that tests if an index is within the bounds of the extent (assuming an origin of zero). It also has a size function that returns the total linear size of this extent<N> in units of elements. Example code extent<2> e(3, 4); _ASSERT(e.rank == 2); _ASSERT(e.size() == 3 * 4); e += 3; e[1] += 6; e = e + index<2>(3,-4); _ASSERT(e == extent<2>(9, 9)); _ASSERT( e.contains(index<2>(8, 8))); _ASSERT(!e.contains(index<2>(8, 9))); grid<N> Our upcoming pre-release bits also have a similar type to extent, grid<N>. The way you create a grid is by passing it an extent, e.g. extent<3> e(4,2,6); grid<3> g(e); I am not going to dive deeper into grid, suffice for now to think of grid<N> simply as an alias for the extent<N> object, that you create when you encounter a function that expects a grid object instead of an extent object. Usage The extent class on its own simply defines the size of the N-dimensional space. We'll see in future posts that when you create containers (arrays) and wrappers (array_views) for your data, it is an extent<N> object that you'll need to use to create those (and use an index<N> object to index into them). We'll also see that it is a grid<N> object that you pass to the new parallel_for_each function that I'll cover in the next post. Comments about this post by Daniel Moth welcome at the original blog.

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