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• Dealing with AVCHD. Any free software to extract or edit AVCHD video?

  - by Kelsey

  I have a Panasonic HDC-SD5 video carmera which records in HD format to a memory card. It also came with a DVD burner which burns this format to DVD which I need a blu-ray player to view. I can get about 30 min worth of video on 1 DVD. My problem is the software that comes with the camera is not very good at all so I am constantly just using the 'backup' feature in the included burner (connect drive to camera, push backup, and it spits out up to 4 DVDs worth of HD video). Now that I have the video backed up on DVD in the HD format (blu-ray), is there any free software that I can use to edit this video and create other HD DVD's with my own menus, transitions, etc? I was considering buying Pinnacle Studio but I wanted to exaust any free options before biting the bullet. Any suggestions for software I could use or anything else I could do to make dealing with this AVCHD format any easier that I am unaware of? Edit: Sorry forgot to include that I am running Windows Vista 64-bit. Edit: Still haven't found anything that is truely free. Everything has limitations by either time, watermark the video or degrade the quality. Edit: So I still haven't found really anything, so is there some software I can use to convert the video to another format that I then could use to edit the video?

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• Why does the screen resolution of 1440x900 suddenly disappear from Intel GMA Control Panel?

  - by GeneQ

  I'm using a Vostro 1200 laptop with the Mobile Intel(R) 965 Express Chipset powering its graphics and running Vista 32-bit SP2. I've been using the Vostro with a Dell SE198WFP LCD Monitor as the external display since day one for about two years without any problems. Recently, I plugged the Vostro into a couple of other monitors. The problem is, now the native resolution for my main monitor's (the SE198WFP) resolution of 1440x900 @ 60 Hz is no longer available. (See below) I've tried everything from uninstalling and reinstalling the Intel drivers as well as the monitor drivers to no avail. I've goggled this problem and it appears that this has happened to other people but all the answers involve people giving up in frustration or reinstalling; both terrible outcomes. Has anybody ever figured why this happens and have a good solution? UPDATE: This dude has a complicated solution, which I haven't tried yet. His explanations for the problem was After an exausting search for an answer to the matter of why my brand new 19? widescreen monitor’s native resolution (1440×900) was unavailible (sic) in the display properties, I finally stumbled upon an article a person posted on Intel’s forums that basically explained what shannanigans Intel had been up to with their GMA 950 line of onboard graphic solutions. Not very comforting.

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• How can I trigger the creation of a new CLB file?

  - by Xperimental

  I'm currently having a problem with an application using COM running on Windows Vista. The application runs ok on one machine, but doesn't work on a similar configured machine. Both machines are virtual images originating from the same source image. While searching the registry for causes of this error, I came across the CLBVersion key in HKCR\CLSID which seems to have something to do with COM. The value of the key differs between the two machines (0x6 on the erroneous one, 0xc on the working one). Also there are files containing the same number in their filenames in the %SystemRoot\Registration directories of the machines. They are called R000000000006.clb and R00000000000c.clb respectively. I have already searched the windows event log for anything leading to the creation of those files (I have searched by the creation date of the files). Now a few questions regarding the registry keys and the files: Is it correct, that this is connected to COM? What is the function of the files? What causes the creation of a new "CLBVersion"? Is there a way for me to trigger the creation of a new CLB file? edit: I have now found out, that this has nothing to do with my application error. But I would still be interested in details about the registry key and the files. An installation of Visual Studio 2005 has brought the second machine to the same configuration (0xc in registry and file) as the other one.

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• Blue screen error code 1000008e

  - by Kas

  I'm getting blue screens, mostly when trying to boot a program that required a lot of memory (games, photo editing software.) So far I've only managed to catch one set of error codes: BCCode: 1000008e BCP1: C0000005 BCP2: ADA393BA BCP3: E9BCEBC4 BCP4: 00000000 OS Version: 6_0_6002 Service Pack: 2_0 Product: 768_1 It's on a Sony VAIO Laptop VGN FW-41E, Vista OS service pack 2. Besides these codes it lists two 'temporary' files that were related with this crash: ...AppData\Local\Temp\WER-134925-0.sysdata.xml ...AppData\Local\Temp\WERDA66.tmp.version.txt When I googled these files some site said it was linked to a worm called 'yodo', but virus scans don't return any results (hitman pro, malware bytes, avast antivirus all turn up empty). Upon further searching about this yodo worm, I came across security stronghold where someone posted they had acquired this worm when downloading access and excel templates. Now, I actually did download templates for the same programs, they might have been the same, they may be related or I might be grasping at straws here. I have not noticed any issues other in performance as of late, just BSOD's when I start software that requires some memory, but I never had issues with these exact same programs before. Help and/or hints are required on how to actually figure out what's the root of this BSOD issue and how can I fix it. Do you reckon it's actually a virus? What program should be able to remove YODO worm stuff?

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• Google Chrome warning that Javascript is disabled

  - by kirchoffs415

  I hope somebody can help. I keep getting the following message when I log on: Your Javascript is disabled. Limited functionality is available. It will stay for maybe a day sometimes two. I have uninstalled javascript and reinstalled but still the same. I am using chrome. Any help would be grateful many thanks Dominic My system spec is as follows System InformationOS Name Microsoft® Windows Vista™ Home Premium Version 6.0.6002 Service Pack 2 Build 6002 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name DOM-PC System Manufacturer Dell Inc. System Model Inspiron 1545 System Type X86-based PC Processor Pentium(R) Dual-Core CPU T4200 @ 2.00GHz, 2000 Mhz, 2 Core(s), 2 Logical Processor(s) BIOS Version/Date Dell Inc. A05, 25/02/2009 SMBIOS Version 2.4 Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume3 Locale United Kingdom Hardware Abstraction Layer Version = "6.0.6002.18005" User Name DOM-PC\DOM Time Zone GMT Standard Time Installed Physical Memory (RAM) 3.00 GB Total Physical Memory 2.96 GB Available Physical Memory 1.38 GB Total Virtual Memory 5.89 GB Available Virtual Memory 4.25 GB Page File Space 3.00 GB Page File C:\pagefile.sys My System Specs

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• Outlook certificate error and separate send/receive error

  - by Richard

  I run a laptop with Vista 32bit and MS Office 2010. Outlook has two profiles, both configured as POP3/SMTP and neither go through an exchange server. Recently, one of the mail servers (hosted with easily) was getting full, so I changed the profile setting to delete from the server if mails are older than 60 days. Suddenly, I am now experiencing a couple of glitches. The first is that I get a certificate error when outlook tries it's first send/receive under the relevant profile - "The server you are connected to is using a security certificate that cannot be verified" This continues despite apparently successfully re-importing the certificate. The second glitch is that I get a "Sending reported error (0x8004010F): 'Outlook data file cannot be accessed'" error on send receive. Strangely, it seems to be trying to send/receive twice - once to 'mail@domain', which works, and the second to 'domain' which doesn't. I've tried deleting the profile and re-creating it, pointing to the original .pst file, but still get both errors. Does anybody know how I can resolve these errors? (As a by note, and not that important, more for curiosity, does anybody know why simply changing the delete from server setting against that profile would cause these issues?)

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• Failing Windows Updates with Error Code 800719e4

  - by Kev

  On a number of Vista machines I have now come across the same error - when installing updates everything works fine, until it after it reboots and the rolls back during step 3. On all occasions (where a simple retry hasn't worked) the error code has been 800719e4. On my own laptop I have so far tried the following:- Installed the updates one by one manually - I started on the smallest and one by one have worked towards the largest one which has left me with "Security Update for Windows (KB2286198)" that refuses to install. Renamed all the files in "C:\Windows\Logs\CBS" to "xxx.old" where xxx was the original name with windows update turned off - no change Renamed all the folders in "C:\Windows\SoftwareDistribution" in the same manner - no change Attempted to install it manually "Windows6.0-KB2286198-x86.msu" - no change Tried to un-install IE8 - doesn't work, rolls back at the end (Installing the IE9 Beta when it launched was what alerted me to the issue on this laptop) Ran a "Fix It" thing from the Microsoft Website - no help (Can't find the link now). Tried to recover from the disk - but alas my laptop only has a recovery partition (and was unservice packed original). Ran with nothing running on startup, and only MS services - again no change. Google is being useless with a load of posts trying to get me to call a telephone number with letters in (presumably an American number) The error code appears to mean error log full but no one has any idea which log! The WinUpdate log does indicate the following is the error point though :- 2010-10-23 13:54:48:230 1240 738 Handler WARNING: Got extended error: "POQ Operation SetKeyValue OperationData \Registry\machine\Schema\wcm://Microsoft-Windows-shell32?version=6.0.6002.18287&language=neutral&processorArchitecture=x86&publicKeyToken=31bf3856ad364e35&versionScope=nonSxS&scope=allUsers\metadata\elements\HKEY_CLASSES_ROOT_lnkfile_shellex_DropHandler_defaultValue, @default, , ewAwADAAMAAyADEANAAwADEALQAwADAAMAAwAC0AMAAwADAAMAAtAEMAMAAwADAALQAwADAAMAAwADAAMAAwADAAMAAwADQANgB9AAAA" Has anyone any idea how to fix this once and for all - reinstalling laptop after laptop from scratch is mildly annoying at work where Office and Firefox are the only extras, but even more annoying at home - I don't fancy going through the palaver of reinstalling everything yet again.

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• grep --color=auto with -i option disables the matching text color, why?

  - by emptyset

  I was messing around with grep and put this in my .zshenv: export GREP_OPTIONS="--color=auto" export GREP_COLORS='mt=1;34' I was bonking my head on the keyboard and changing GREP_COLORS around for a minute trying to figure out why the folder colors were working, but the matching text wasn't. I was doing this: $ grep -R -n -i -e "functionFoo\(" --include=*.cs --exclude-dir=Logs * The line number and file names were set with the default colors, but the matching text wasn't. After spending way too much time, I thought to do this: $ grep -R -n -e "functionFoo\(" --include=*.cs --exclude-dir=Logs * (I removed the -i option.) That's all it took to get the matching text to correctly show up in bold blue. This is a Cygwin on Vista setup, with rxvt running zsh. Any idea why grep colors would break on specifying a case-insensitive match? Update: Under cygwin 1.7, it's a little bit better - case insensitive search works correctly, but it only highlights the word that matches the expression exactly. In other words, "FunctionFoo" highlights "FunctionFoo" but not "functionFoo" and vice versa. Probably a grep issue so I'll be submitting it to that list.

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• What are the requirements for Windows Remote Assistance over Teredo?

  - by Jens

  I try to get the Windows 7 (or Vista) remote assistance feature to work, without using UPnP on the novices computer. After enabling Teredo on the expert's computer (that is in a corporate network, and therefore has teredo disabled by default), I tried to connect to the novice both using Easy Connect and the invitation file with no success. My triubleshooting included the following (so far). A connection to the novice from my home pc was successful, hinting at a misconfiguration on the experts side. Both computers have a "qualified" connection to the Teredo Server. Both computers have a valid Teredo IP, access to the Global_ PNRP cloud and can resolve names registered with PNRP on the other computer. The expert can resolve the PNRP Id automatically generated with an Easy Connect help request Both computers can ping the other's PNRP name. Both computers can ping the other's Teredo IP Address using ping -6 Now, I am a little stumped. I expected Remote Assistance to work at this point, since my corporate firewall has no Teredo filtering. What could RA cause not to work in this setting? Thanks in advance!

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• How to fix IE starting when I try to start Opera?

  - by Scott Leis

  I have a problem that started today, where trying to run any of the 3 versions of Opera I have installed causes Internet Explorer to start instead. The Opera versions I have installed are 9.64, 10.10, and 10.63. My OS is Windows Vista with the latest critical/important updates. The behaviour is the same regardless of whether I double-click a shortcut to Opera, double-click on Opera.exe in one of the install directories, or run Opera.exe with the full path from Start-Run. The only work-around I've found is to right-click Opera.exe or a shortcut, and click "Run as administrator". This starts Opera, and it appears to work normally. Opera seems to be the only program so affected. I've checked Firefox and a few other (non-browser) programs, and they work normally. When IE starts instead of Opera, there are always two instances of iexplore.exe started, and they both crash before I can do anything else. IE also crashes if I try to start it from its own shortcut, but I don't know if that only started today, since I hadn't used IE for a few weeks. Does anyone know what might cause this and how to fix it? It's possible my PC has a virus, but BitDefender (for which I have automatic updates enabled) hasn't detected anything.

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• Extract a section of a tgz file

  - by TRiG

  I have a 28.5 GB .tgz file which was created on the command line of a Linux computer, compressing one folder and all its many many subfolders. I now want to extract a single sub-sub folder from that .tgz file, using 7zip on Windows Vista. I can't see a way to do it. Opening the .tgz file in 7zip just shows the .tar file inside it. There doesn't seem to be any way to browse that .tar file and extract the section I want. I assume there is a way to do this, but I can't see it. Simply double-clicking on the .tar file brings up a progress bar which runs slowly till my computer complains it's running out of space; I imagine it's trying to extract the whole thing. Searching for "extract section of tgz" and "extract tgz subfolder" and similar found me a way to do it on the Linux command line, but no obvious way to do it on Windows. (Most results found were about extracting into a subfolder, not extracting a subfolder out of the archive.)

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• Problem Uninstalling Microsoft Internet Explorer

  - by Roger F. Gay

  On Windows Vista Home Premium (x64) I am trying to uninstall Microsoft Internet Explorer. The procedures explained all over the web involve going through the control panel to Programs and Features. If MSIE is listed there, then uninstall in the usual way. If it is not listed there, click Turn Windows features on and off and deactivate it there. But Internet Explorer is not listed in either place. Background: I initiated some process in MSIE a couple of months ago that caused all web pages to no longer save login information or remain logged in when requested. As you can tell from the way I described that, I don't remember what it was and have no way to simply reverse it. I had a few problems with .NET Framework as well. So, I've uninstalled all browsers except MSIE and uninstalled .NET Framework. I've reinstalled .NET Framework and all other browsers. I have not been able to uninstall MSIE. Have Tried: I tried installing over the existing installation, but auto-update must be keeping it nicely up to date. The attempt simply produced an information window telling me that my current version is more up-to-date than the new version I tried to install.

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• File Open/Save Dialog always 'Not Responding'

  - by Amanda

  I am aware that this question has been asked once, however the solution for them didn't work with me. Whenever I go to open/save a file in any program, the dialog does not come up, and the application goes to 'Not Responding'. This goes on for about a few minutes, and then stops, but still does not open the dialog. There have been a few occasions where the dialog has suddenly worked for a while, but then the problem comes back. I have tried many solutions given around the internet, I have cleaned it with CCleaner, disk defragged it, sorted the index. Nothing works. Is there anybody who has any idea what the problem is? This is Windows Vista. I'm not quite sure what kind of information you guys would need about my laptop, but I'll give you it if you need it. :) Solutions I have Tried: I have tried deleting the 'Shellicon' folder in the registry, which wasn't even in there. I have looked for mapped network drives lingering around, and I haven't come across any. I have tried rebuilding teh Widnows Search Indexes...no difference.

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• grep --color=auto with -i option disables the matching text color, why?

  - by emptyset

  I was messing around with grep and put this in my .zshenv: export GREP_OPTIONS="--color=auto" export GREP_COLORS='mt=1;34' I was bonking my head on the keyboard and changing GREP_COLORS around for a minute trying to figure out why the folder colors were working, but the matching text wasn't. I was doing this: $ grep -R -n -i -e "functionFoo\(" --include=*.cs --exclude-dir=Logs * The line number and file names were set with the default colors, but the matching text wasn't. After spending way too much time, I thought to do this: $ grep -R -n -e "functionFoo\(" --include=*.cs --exclude-dir=Logs * (I removed the -i option.) That's all it took to get the matching text to correctly show up in bold blue. This is a Cygwin on Vista setup, with rxvt running zsh. Any idea why grep colors would break on specifying a case-insensitive match? Update: Under cygwin 1.7, it's a little bit better - case insensitive search works correctly, but it only highlights the word that matches the expression exactly. In other words, "FunctionFoo" highlights "FunctionFoo" but not "functionFoo" and vice versa. Probably a grep issue so I'll be submitting it to that list.

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• Multiple Video Cards - Stuttering

  - by jstawski

  I have two video cards: - XFX PVT84JUDD3 GeForce 8600GT XXX 256MB 128-bit GDDR3 PCI Express x16 SLI Supported Video Card - EVGA 256-P1-N399-LX GeForce 6200 256MB 64-bit GDDR2 PCI Video Card both running the same set of drivers on Windows 7 64-bit. When I work with 2 monitors connected to the 8600GT card everything works smoothly. When I connect the third one to the 6200 then Windows works well and all of a suddon the screens turns black for up to 5 minutes. Then it goes back and at some random interval it goes black again. I can still see the pointer and hit CTRL+ALT+DEL and see the menu to log off, bring the task manager, etc. I've tried changing the 6200 to another PCI slot and the error persists. I've tried connecting 2 monitors only one to each card, same problem. Tried swapping them, mixed and matched the monitors to see if it was a problem with the monitor and my conclusion was that it is not the monitor. The problem also occurred with Vista 64 as well. What could be generating this problem? Can it be the fact that they are different interfaces? Maybe the Motherboard? Should I change something on the BIOS? What do you guys think?

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• Why does the screen resolution of 1440x900 suddenly disappears from Intel GMA Control Panel?

  - by GeneQ

  I'm using a Vostro 1200 laptop with the Mobile Intel(R) 965 Express Chipset powering its graphics and running Vista 32-bit SP2 . I've been using the Vostro with a Dell SE198WFP LCD Monitor as the external display since day one for about two years without any problems. Recently, I plugged the Vostro into a couple of other monitors. The problem is, now the native resolution for my main monitor's (the SE198WFP) resolution of 1440x900 @ 60 Hz is no longer available. (See below) I've tried everything from uninstalling and reinstalling the Intel drivers as well as the monitor drivers to no avail. I've Goggled that this problem and it appears that this has happened to other people but all the answers involve people giving up in frustration or reinstalling; both terrible outcomes. Has anybody ever figured why this happens and have a good solution? Thanks. UPDATE: This dude has a complicated solution, which I haven't tried yet. His explanations for the problem was After an exausting search for an answer to the matter of why my brand new 19? widescreen monitor’s native resolution (1440×900) was unavailible (sic) in the display properties, I finally stumbled upon an article a person posted on Intel’s forums that basically explained what shannanigans Intel had been up to with their GMA 950 line of onboard graphic solutions. Not very comforting.

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• How do I set Internet Explorer 64-bit as my default browser?

  - by Brian Knoblauch

  Windows Vista x64. It defaults to IE 32-bit, and will not allow me to set 64-bit as the default with the "Make Default" button. I'm currently forced to workaround by starting IE 64-bit manually, and leaving it up with an empty window. Then when links are fired from apps, they open in that 64-bit version. Problem being is that sometimes I forget and get a bunch of stuff opened in 32-bit without realizing it. Then I have to remember all the links I clicked, close ALL of them, open IE 64-bit, and put them all back in. Trying to avoid all that re-work when I forget to do the workaround. Unfortunately, all the forums I've googled that discuss this just have a bunch of people saying "don't do that" and "you don't want to do that". Yes, I do want to do this. The particular feature I use only works right in my 64-bit version, and I don't use 32-bit plugins. I fully understand the implications of what I'm doing. :-)

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• iTunes Title Bar is Equal to the Location of the Library file?

  - by Urda

  I have never been able to get a clear answer on why the latest edition of iTunes does this. I have my entire iTunes library located in C:\itunes\ and the library data files inside C:\itunes\!library_info for backup purposes. However when version 9 of iTunes came out it went from having iTunes as the title, to !library_info. Anyway to get around this without moving my data files away? Annoying "feature" if that is what it is. Again Apple support and forums were of no help to me. Anyone have insight on this? System Info: Windows Vista x86 Ultimate, latest updates. iTunes Version 9.0.3.15 Screenshot: http://farm5.static.flickr.com/4072/4414557544_d0b25eb64c_o.jpg Flickr Page: http://www.flickr.com/photos/urda/4414557544/ UPDATE: I put a bounty on this, and would be open to hacking the registry or doing a custom config. Please help me fix my title bar!!! Update2: I would not like to move my library files out of itunes\!library_info to avoid them inter-mingling with my music library.

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• How can I remedy the always-on-top window problem?

  - by GateKiller

  Sorry for the vague title but this one is hard to explain so bear with me please. I'm using Windows Vista at work for web development and sometimes when I Click or Alt-Tab to background window, the window will get focus but it will not be brought to the front. In order to bring the window to the front, I have to click on the applications border (when the resize cursor appears) and the window will then jump to the front. I've had this problem for about a year now and it happens at least a dozen times a day, but it doesn't do this all the time - seems random. I hope I have explained the issue fully (and you've understood it) and would appreciate any constructive answers or comments to solve this problem. Example: If I Alt-Tab from Google Chrome to Notepad and this problem randomly occurs, Google Chrome will remain in front of Notepad, however, I will be able to type text into Notepad while the window is behind Google Chrome. Clicking on Notepad's content area will not bring it to the front but clicking it's window border will. Video Exampe http://vimeo.com/19388998 In this video, I clicked from Google Chome to UltraEdit and chrome stayed in font, but as you can see, I can still type in UltraEdit. I'm starting to believe that this could be a bug in Google Chrome so I'll continue to watch if this between other applications.

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• Weird problem with Visual C++ 2010 Express

  - by Robert Vella

  This has happened before on my Vista Premium installation, and now it's happening on my Windows 7 Home Premium installation. Basically everytime I install Visual Studio Express 2010, it works fine for a random amount of time but then suddenly starts to hide from my sight -- that's the best way I can explain it. VS does not crash, and from what I can tell it does not freeze either; It continues to work, I can even "minimize" and "maximize" it; I simply cannot see it nor can I interact with it any meaningful way. Also: After the "crash" there are no logs in: Root\Program Files (x86)\Microsoft Visual Studio 10.0\Microsoft Visual C++ 2010 Express - ENU. Nor any other files created at the time of the crash. There are no traces in the event viewer. The program seems to be functioning perfectly in the process manager. If I reinstall Visual C++, it works normally for a seemingly random period of time before going cookoo again. I am stumped. This has never happened to me before, with any other program. And yet I doubt it really is a problem with Visual C++; More like something general that seems to have picked on it for some reason. Still, after a clean install with a new OS, I'm kinda thinking there's something wrong here. Any help would be appreciated, altough I suspect that the answer to this question will make me feel embarassed. P.S. Not sure if it helps, but I think around the same time I started having problems (On both installations) with windows turning off the display when I leave the computer, and then seemingly crashing when it turns it on again -- in fact when I interact with it it seems to be responding to my commands without actually display anything.

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• USB drive was bootable, but no longer boots

  - by i-g

  I'm trying to install a new OS onto a computer from a bootable USB stick. I previously installed Ubuntu Linux and it was a piece of cake -- I downloaded the ISO image, used UNetbootin to copy it to the USB drive and make it bootable, and that was that. Now, however, no matter what I try, I can't make the same USB drive bootable again! I've tried formatting it as FAT32 and NTFS. I've tried several different Linux distributions and Windows 7. I've tried using UNetbootin, Windows 7 USB Download Tool, WinToFlash, and manually making it bootable with diskpart/bootsect/bootrec. (Yes, I've tried bootsect /nt60 x: /force.) None of this seems to be working! When I try to boot from the drive, the machine reads from it (I can see the drive's LED blinking) and then gives me the same "Insert system disk and press Enter" message. (I've disabled booting from the hard drive.) Am I missing something I need to do to make the USB drive bootable again? I think it lost some pixie dust when I formatted it with the standard Windows formatting tool (it was quicker than deleting files), but I have no idea what it was or how to get it back. The USB drive in question is a SanDisk Cruzer 8GB SDCZ6. The computer I'm working on is running Windows Vista SP1.

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• USB drive was bootable, but no longer isn't

  - by i-g

  I'm trying to install a new OS onto a computer from a bootable USB stick. I previously installed Ubuntu Linux and it was a piece of cake -- I downloaded the ISO image, used UNetbootin to copy it to the USB drive and make it bootable, and that was that. Now, however, no matter what I try, I can't make the same USB drive bootable again! I've tried formatting it as FAT32 and NTFS. I've tried several different Linux distributions and Windows 7. I've tried using UNetbootin, Windows 7 USB Download Tool, WinToFlash, and manually making it bootable with diskpart/bootsect/bootrec. (Yes, I've tried bootsect /nt60 x: /force.) None of this seems to be working! When I try to boot from the drive, the machine reads from it (I can see the drive's LED blinking) and then gives me the same "Insert system disk and press Enter" message. (I've disabled booting from the hard drive.) Am I missing something I need to do to make the USB drive bootable again? The USB drive in question is a SanDisk Cruzer 8GB SDCZ6. The computer I'm working on is running Windows Vista SP1.

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• Firefox won't start

  - by Daniel R Hicks

  OK, I've got this problem again, only this time the problem only seems to affect Firefox and Thunderbird. Rebooted several times. Tried resetting to the last restore point, but that didn't work. Tried setting a new Firefox profile, and that didn't work either. The symptom is that you click on the Firefox or Thunderbird icon, the process appears in the Process Explorer list, but the window never opens. Curiously, if Firefox has been "started" this way, Internet Explorer hangs starting until I kill the Firefox process. Any ideas? I suppose the next thing to try is uninstalling and reinstalling Firefox/Thunderbird, but this whole thing is getting old. The box is a Sony Vaio running Windows Vista. It was completely restored from scratch less than two weeks ago, after the last fiasco. (I'm suspecting that my aborted install of Acronis True Image may have mucked things up this time.) Sigh! Another symptom: It occurred to me to try printing something, but if I open "Printers" it just sits there "searching". So something is rotten in the bowels of Windows. Minor update: It occurred to me to kill Internet Explorer (where I'd attempted printing). Then Printers comes up fairly quickly -- with no printers defined. Clicking "Add a printer" does nothing. Update: Well, following this suggestion to stop and restart the print spooler brought the printers back. And, wonder of wonders, Firefox now starts OK. Stopping and restarting the print spooler!!

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• How can I get Windows to apply its settings?

  - by Jouke van der Maas

  I have a computer with a major problem; it gives a blue screen when the login screen loads. I've been using this guide to troubleshoot the issue, and now I've run into a problem. I have determined the issue is not bad memory or a bad hard drive. According to the guide, this means the problem is in the OS. I've tried to follow the steps, but Windows (Vista SP1) somehow doesn't remember any changes. On every reboot, the computer is in exactly the same state it was in before. Any changes to system settings or files won't be recorded. As this means I can't check what is causing the problem, I can't fix my PC. Is there a way to find out what's causing this? Is it just a mode Windows goes into to protect itself, or is it some other problem? Anything to help troubleshoot will be of great help here. PS. I'm kind of new to this site. If I messed up, please tell me in the comments.

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• Volume is no longer showing in Raid Controller BIOS and in Windows

  - by Gordon

  Hi all, I have installed some critical Windows Updates yesterday and now my external RAID Volume no longer shows in Windows Vista x64. All updates went through successfully. From their description, I cannot see how they should relate to the issue, but this is the only change that happened, so who knows. Anyway, here is the details: I have an external eSata enclosure that is running on a SiI4726 controller. I can connect to the controller with it's management utility from the computer the enclosure is connected to. The three drives in the enclosure show up as JBODs. I had those drives configured to be one logical RAID5 drive. RAID management is done through a SiI3132 SoftRaid controller. The Raid Management Utility just shows empty channels where it usually shows the Raid Group. In the Windows Disk Manager, I can see an unknown unitialized device. This is fine according to the setup manual. What it doesn't show is my Raid drive. It's gone. Also, when booting Windows, the BIOS of the controller used to show the RAID volume before booting the OS. This is not happening anymore. Updating drivers and firmware did not help. I have made sure the drivers and firmware are compatible to each others. And like I said, it used to work before. Any clues?

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