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  • AngularJS on top of ASP.NET: Moving the MVC framework out to the browser

    - by Varun Chatterji
    Heavily drawing inspiration from Ruby on Rails, MVC4’s convention over configuration model of development soon became the Holy Grail of .NET web development. The MVC model brought with it the goodness of proper separation of concerns between business logic, data, and the presentation logic. However, the MVC paradigm, was still one in which server side .NET code could be mixed with presentation code. The Razor templating engine, though cleaner than its predecessors, still encouraged and allowed you to mix .NET server side code with presentation logic. Thus, for example, if the developer required a certain <div> tag to be shown if a particular variable ShowDiv was true in the View’s model, the code could look like the following: Fig 1: To show a div or not. Server side .NET code is used in the View Mixing .NET code with HTML in views can soon get very messy. Wouldn’t it be nice if the presentation layer (HTML) could be pure HTML? Also, in the ASP.NET MVC model, some of the business logic invariably resides in the controller. It is tempting to use an anti­pattern like the one shown above to control whether a div should be shown or not. However, best practice would indicate that the Controller should not be aware of the div. The ShowDiv variable in the model should not exist. A controller should ideally, only be used to do the plumbing of getting the data populated in the model and nothing else. The view (ideally pure HTML) should render the presentation layer based on the model. In this article we will see how Angular JS, a new JavaScript framework by Google can be used effectively to build web applications where: 1. Views are pure HTML 2. Controllers (in the server sense) are pure REST based API calls 3. The presentation layer is loaded as needed from partial HTML only files. What is MVVM? MVVM short for Model View View Model is a new paradigm in web development. In this paradigm, the Model and View stuff exists on the client side through javascript instead of being processed on the server through postbacks. These frameworks are JavaScript frameworks that facilitate the clear separation of the “frontend” or the data rendering logic from the “backend” which is typically just a REST based API that loads and processes data through a resource model. The frameworks are called MVVM as a change to the Model (through javascript) gets reflected in the view immediately i.e. Model > View. Also, a change on the view (through manual input) gets reflected in the model immediately i.e. View > Model. The following figure shows this conceptually (comments are shown in red): Fig 2: Demonstration of MVVM in action In Fig 2, two text boxes are bound to the same variable model.myInt. Thus, changing the view manually (changing one text box through keyboard input) also changes the other textbox in real time demonstrating V > M property of a MVVM framework. Furthermore, clicking the button adds 1 to the value of model.myInt thus changing the model through JavaScript. This immediately updates the view (the value in the two textboxes) thus demonstrating the M > V property of a MVVM framework. Thus we see that the model in a MVVM JavaScript framework can be regarded as “the single source of truth“. This is an important concept. Angular is one such MVVM framework. We shall use it to build a simple app that sends SMS messages to a particular number. Application, Routes, Views, Controllers, Scope and Models Angular can be used in many ways to construct web applications. For this article, we shall only focus on building Single Page Applications (SPAs). Many of the approaches we will follow in this article have alternatives. It is beyond the scope of this article to explain every nuance in detail but we shall try to touch upon the basic concepts and end up with a working application that can be used to send SMS messages using Sent.ly Plus (a service that is itself built using Angular). Before you read on, we would like to urge you to forget what you know about Models, Views, Controllers and Routes in the ASP.NET MVC4 framework. All these words have different meanings in the Angular world. Whenever these words are used in this article, they will refer to Angular concepts and not ASP.NET MVC4 concepts. The following figure shows the skeleton of the root page of an SPA: Fig 3: The skeleton of a SPA The skeleton of the application is based on the Bootstrap starter template which can be found at: http://getbootstrap.com/examples/starter­template/ Apart from loading the Angular, jQuery and Bootstrap JavaScript libraries, it also loads our custom scripts /app/js/controllers.js /app/js/app.js These scripts define the routes, views and controllers which we shall come to in a moment. Application Notice that the body tag (Fig. 3) has an extra attribute: ng­app=”smsApp” Providing this tag “bootstraps” our single page application. It tells Angular to load a “module” called smsApp. This “module” is defined /app/js/app.js angular.module('smsApp', ['smsApp.controllers', function () {}]) Fig 4: The definition of our application module The line shows above, declares a module called smsApp. It also declares that this module “depends” on another module called “smsApp.controllers”. The smsApp.controllers module will contain all the controllers for our SPA. Routing and Views Notice that in the Navbar (in Fig 3) we have included two hyperlinks to: “#/app” “#/help” This is how Angular handles routing. Since the URLs start with “#”, they are actually just bookmarks (and not server side resources). However, our route definition (in /app/js/app.js) gives these URLs a special meaning within the Angular framework. angular.module('smsApp', ['smsApp.controllers', function () { }]) //Configure the routes .config(['$routeProvider', function ($routeProvider) { $routeProvider.when('/binding', { templateUrl: '/app/partials/bindingexample.html', controller: 'BindingController' }); }]); Fig 5: The definition of a route with an associated partial view and controller As we can see from the previous code sample, we are using the $routeProvider object in the configuration of our smsApp module. Notice how the code “asks for” the $routeProvider object by specifying it as a dependency in the [] braces and then defining a function that accepts it as a parameter. This is known as dependency injection. Please refer to the following link if you want to delve into this topic: http://docs.angularjs.org/guide/di What the above code snippet is doing is that it is telling Angular that when the URL is “#/binding”, then it should load the HTML snippet (“partial view”) found at /app/partials/bindingexample.html. Also, for this URL, Angular should load the controller called “BindingController”. We have also marked the div with the class “container” (in Fig 3) with the ng­view attribute. This attribute tells Angular that views (partial HTML pages) defined in the routes will be loaded within this div. You can see that the Angular JavaScript framework, unlike many other frameworks, works purely by extending HTML tags and attributes. It also allows you to extend HTML with your own tags and attributes (through directives) if you so desire, you can find out more about directives at the following URL: http://www.codeproject.com/Articles/607873/Extending­HTML­with­AngularJS­Directives Controllers and Models We have seen how we define what views and controllers should be loaded for a particular route. Let us now consider how controllers are defined. Our controllers are defined in the file /app/js/controllers.js. The following snippet shows the definition of the “BindingController” which is loaded when we hit the URL http://localhost:port/index.html#/binding (as we have defined in the route earlier as shown in Fig 5). Remember that we had defined that our application module “smsApp” depends on the “smsApp.controllers” module (see Fig 4). The code snippet below shows how the “BindingController” defined in the route shown in Fig 5 is defined in the module smsApp.controllers: angular.module('smsApp.controllers', [function () { }]) .controller('BindingController', ['$scope', function ($scope) { $scope.model = {}; $scope.model.myInt = 6; $scope.addOne = function () { $scope.model.myInt++; } }]); Fig 6: The definition of a controller in the “smsApp.controllers” module. The pieces are falling in place! Remember Fig.2? That was the code of a partial view that was loaded within the container div of the skeleton SPA shown in Fig 3. The route definition shown in Fig 5 also defined that the controller called “BindingController” (shown in Fig 6.) was loaded when we loaded the URL: http://localhost:22544/index.html#/binding The button in Fig 2 was marked with the attribute ng­click=”addOne()” which added 1 to the value of model.myInt. In Fig 6, we can see that this function is actually defined in the “BindingController”. Scope We can see from Fig 6, that in the definition of “BindingController”, we defined a dependency on $scope and then, as usual, defined a function which “asks for” $scope as per the dependency injection pattern. So what is $scope? Any guesses? As you might have guessed a scope is a particular “address space” where variables and functions may be defined. This has a similar meaning to scope in a programming language like C#. Model: The Scope is not the Model It is tempting to assign variables in the scope directly. For example, we could have defined myInt as $scope.myInt = 6 in Fig 6 instead of $scope.model.myInt = 6. The reason why this is a bad idea is that scope in hierarchical in Angular. Thus if we were to define a controller which was defined within the another controller (nested controllers), then the inner controller would inherit the scope of the parent controller. This inheritance would follow JavaScript prototypal inheritance. Let’s say the parent controller defined a variable through $scope.myInt = 6. The child controller would inherit the scope through java prototypical inheritance. This basically means that the child scope has a variable myInt that points to the parent scopes myInt variable. Now if we assigned the value of myInt in the parent, the child scope would be updated with the same value as the child scope’s myInt variable points to the parent scope’s myInt variable. However, if we were to assign the value of the myInt variable in the child scope, then the link of that variable to the parent scope would be broken as the variable myInt in the child scope now points to the value 6 and not to the parent scope’s myInt variable. But, if we defined a variable model in the parent scope, then the child scope will also have a variable model that points to the model variable in the parent scope. Updating the value of $scope.model.myInt in the parent scope would change the model variable in the child scope too as the variable is pointed to the model variable in the parent scope. Now changing the value of $scope.model.myInt in the child scope would ALSO change the value in the parent scope. This is because the model reference in the child scope is pointed to the scope variable in the parent. We did no new assignment to the model variable in the child scope. We only changed an attribute of the model variable. Since the model variable (in the child scope) points to the model variable in the parent scope, we have successfully changed the value of myInt in the parent scope. Thus the value of $scope.model.myInt in the parent scope becomes the “single source of truth“. This is a tricky concept, thus it is considered good practice to NOT use scope inheritance. More info on prototypal inheritance in Angular can be found in the “JavaScript Prototypal Inheritance” section at the following URL: https://github.com/angular/angular.js/wiki/Understanding­Scopes. Building It: An Angular JS application using a .NET Web API Backend Now that we have a perspective on the basic components of an MVVM application built using Angular, let’s build something useful. We will build an application that can be used to send out SMS messages to a given phone number. The following diagram describes the architecture of the application we are going to build: Fig 7: Broad application architecture We are going to add an HTML Partial to our project. This partial will contain the form fields that will accept the phone number and message that needs to be sent as an SMS. It will also display all the messages that have previously been sent. All the executable code that is run on the occurrence of events (button clicks etc.) in the view resides in the controller. The controller interacts with the ASP.NET WebAPI to get a history of SMS messages, add a message etc. through a REST based API. For the purposes of simplicity, we will use an in memory data structure for the purposes of creating this application. Thus, the tasks ahead of us are: Creating the REST WebApi with GET, PUT, POST, DELETE methods. Creating the SmsView.html partial Creating the SmsController controller with methods that are called from the SmsView.html partial Add a new route that loads the controller and the partial. 1. Creating the REST WebAPI This is a simple task that should be quite straightforward to any .NET developer. The following listing shows our ApiController: public class SmsMessage { public string to { get; set; } public string message { get; set; } } public class SmsResource : SmsMessage { public int smsId { get; set; } } public class SmsResourceController : ApiController { public static Dictionary<int, SmsResource> messages = new Dictionary<int, SmsResource>(); public static int currentId = 0; // GET api/<controller> public List<SmsResource> Get() { List<SmsResource> result = new List<SmsResource>(); foreach (int key in messages.Keys) { result.Add(messages[key]); } return result; } // GET api/<controller>/5 public SmsResource Get(int id) { if (messages.ContainsKey(id)) return messages[id]; return null; } // POST api/<controller> public List<SmsResource> Post([FromBody] SmsMessage value) { //Synchronize on messages so we don't have id collisions lock (messages) { SmsResource res = (SmsResource) value; res.smsId = currentId++; messages.Add(res.smsId, res); //SentlyPlusSmsSender.SendMessage(value.to, value.message); return Get(); } } // PUT api/<controller>/5 public List<SmsResource> Put(int id, [FromBody] SmsMessage value) { //Synchronize on messages so we don't have id collisions lock (messages) { if (messages.ContainsKey(id)) { //Update the message messages[id].message = value.message; messages[id].to = value.message; } return Get(); } } // DELETE api/<controller>/5 public List<SmsResource> Delete(int id) { if (messages.ContainsKey(id)) { messages.Remove(id); } return Get(); } } Once this class is defined, we should be able to access the WebAPI by a simple GET request using the browser: http://localhost:port/api/SmsResource Notice the commented line: //SentlyPlusSmsSender.SendMessage The SentlyPlusSmsSender class is defined in the attached solution. We have shown this line as commented as we want to explain the core Angular concepts. If you load the attached solution, this line is uncommented in the source and an actual SMS will be sent! By default, the API returns XML. For consumption of the API in Angular, we would like it to return JSON. To change the default to JSON, we make the following change to WebApiConfig.cs file located in the App_Start folder. public static class WebApiConfig { public static void Register(HttpConfiguration config) { config.Routes.MapHttpRoute( name: "DefaultApi", routeTemplate: "api/{controller}/{id}", defaults: new { id = RouteParameter.Optional } ); var appXmlType = config.Formatters.XmlFormatter. SupportedMediaTypes. FirstOrDefault( t => t.MediaType == "application/xml"); config.Formatters.XmlFormatter.SupportedMediaTypes.Remove(appXmlType); } } We now have our backend REST Api which we can consume from Angular! 2. Creating the SmsView.html partial This simple partial will define two fields: the destination phone number (international format starting with a +) and the message. These fields will be bound to model.phoneNumber and model.message. We will also add a button that we shall hook up to sendMessage() in the controller. A list of all previously sent messages (bound to model.allMessages) will also be displayed below the form input. The following code shows the code for the partial: <!--­­ If model.errorMessage is defined, then render the error div -­­> <div class="alert alert-­danger alert-­dismissable" style="margin­-top: 30px;" ng­-show="model.errorMessage != undefined"> <button type="button" class="close" data­dismiss="alert" aria­hidden="true">&times;</button> <strong>Error!</strong> <br /> {{ model.errorMessage }} </div> <!--­­ The input fields bound to the model --­­> <div class="well" style="margin-­top: 30px;"> <table style="width: 100%;"> <tr> <td style="width: 45%; text-­align: center;"> <input type="text" placeholder="Phone number (eg; +44 7778 609466)" ng­-model="model.phoneNumber" class="form-­control" style="width: 90%" onkeypress="return checkPhoneInput();" /> </td> <td style="width: 45%; text-­align: center;"> <input type="text" placeholder="Message" ng­-model="model.message" class="form-­control" style="width: 90%" /> </td> <td style="text-­align: center;"> <button class="btn btn-­danger" ng-­click="sendMessage();" ng-­disabled="model.isAjaxInProgress" style="margin­right: 5px;">Send</button> <img src="/Content/ajax-­loader.gif" ng­-show="model.isAjaxInProgress" /> </td> </tr> </table> </div> <!--­­ The past messages ­­--> <div style="margin-­top: 30px;"> <!­­-- The following div is shown if there are no past messages --­­> <div ng­-show="model.allMessages.length == 0"> No messages have been sent yet! </div> <!--­­ The following div is shown if there are some past messages --­­> <div ng-­show="model.allMessages.length == 0"> <table style="width: 100%;" class="table table-­striped"> <tr> <td>Phone Number</td> <td>Message</td> <td></td> </tr> <!--­­ The ng-­repeat directive is line the repeater control in .NET, but as you can see this partial is pure HTML which is much cleaner --> <tr ng-­repeat="message in model.allMessages"> <td>{{ message.to }}</td> <td>{{ message.message }}</td> <td> <button class="btn btn-­danger" ng-­click="delete(message.smsId);" ng­-disabled="model.isAjaxInProgress">Delete</button> </td> </tr> </table> </div> </div> The above code is commented and should be self explanatory. Conditional rendering is achieved through using the ng-­show=”condition” attribute on various div tags. Input fields are bound to the model and the send button is bound to the sendMessage() function in the controller as through the ng­click=”sendMessage()” attribute defined on the button tag. While AJAX calls are taking place, the controller sets model.isAjaxInProgress to true. Based on this variable, buttons are disabled through the ng-­disabled directive which is added as an attribute to the buttons. The ng-­repeat directive added as an attribute to the tr tag causes the table row to be rendered multiple times much like an ASP.NET repeater. 3. Creating the SmsController controller The penultimate piece of our application is the controller which responds to events from our view and interacts with our MVC4 REST WebAPI. The following listing shows the code we need to add to /app/js/controllers.js. Note that controller definitions can be chained. Also note that this controller “asks for” the $http service. The $http service is a simple way in Angular to do AJAX. So far we have only encountered modules, controllers, views and directives in Angular. The $http is new entity in Angular called a service. More information on Angular services can be found at the following URL: http://docs.angularjs.org/guide/dev_guide.services.understanding_services. .controller('SmsController', ['$scope', '$http', function ($scope, $http) { //We define the model $scope.model = {}; //We define the allMessages array in the model //that will contain all the messages sent so far $scope.model.allMessages = []; //The error if any $scope.model.errorMessage = undefined; //We initially load data so set the isAjaxInProgress = true; $scope.model.isAjaxInProgress = true; //Load all the messages $http({ url: '/api/smsresource', method: "GET" }). success(function (data, status, headers, config) { this callback will be called asynchronously //when the response is available $scope.model.allMessages = data; //We are done with AJAX loading $scope.model.isAjaxInProgress = false; }). error(function (data, status, headers, config) { //called asynchronously if an error occurs //or server returns response with an error status. $scope.model.errorMessage = "Error occurred status:" + status; //We are done with AJAX loading $scope.model.isAjaxInProgress = false; }); $scope.delete = function (id) { //We are making an ajax call so we set this to true $scope.model.isAjaxInProgress = true; $http({ url: '/api/smsresource/' + id, method: "DELETE" }). success(function (data, status, headers, config) { // this callback will be called asynchronously // when the response is available $scope.model.allMessages = data; //We are done with AJAX loading $scope.model.isAjaxInProgress = false; }); error(function (data, status, headers, config) { // called asynchronously if an error occurs // or server returns response with an error status. $scope.model.errorMessage = "Error occurred status:" + status; //We are done with AJAX loading $scope.model.isAjaxInProgress = false; }); } $scope.sendMessage = function () { $scope.model.errorMessage = undefined; var message = ''; if($scope.model.message != undefined) message = $scope.model.message.trim(); if ($scope.model.phoneNumber == undefined || $scope.model.phoneNumber == '' || $scope.model.phoneNumber.length < 10 || $scope.model.phoneNumber[0] != '+') { $scope.model.errorMessage = "You must enter a valid phone number in international format. Eg: +44 7778 609466"; return; } if (message.length == 0) { $scope.model.errorMessage = "You must specify a message!"; return; } //We are making an ajax call so we set this to true $scope.model.isAjaxInProgress = true; $http({ url: '/api/smsresource', method: "POST", data: { to: $scope.model.phoneNumber, message: $scope.model.message } }). success(function (data, status, headers, config) { // this callback will be called asynchronously // when the response is available $scope.model.allMessages = data; //We are done with AJAX loading $scope.model.isAjaxInProgress = false; }). error(function (data, status, headers, config) { // called asynchronously if an error occurs // or server returns response with an error status. $scope.model.errorMessage = "Error occurred status:" + status // We are done with AJAX loading $scope.model.isAjaxInProgress = false; }); } }]); We can see from the previous listing how the functions that are called from the view are defined in the controller. It should also be evident how easy it is to make AJAX calls to consume our MVC4 REST WebAPI. Now we are left with the final piece. We need to define a route that associates a particular path with the view we have defined and the controller we have defined. 4. Add a new route that loads the controller and the partial This is the easiest part of the puzzle. We simply define another route in the /app/js/app.js file: $routeProvider.when('/sms', { templateUrl: '/app/partials/smsview.html', controller: 'SmsController' }); Conclusion In this article we have seen how much of the server side functionality in the MVC4 framework can be moved to the browser thus delivering a snappy and fast user interface. We have seen how we can build client side HTML only views that avoid the messy syntax offered by server side Razor views. We have built a functioning app from the ground up. The significant advantage of this approach to building web apps is that the front end can be completely platform independent. Even though we used ASP.NET to create our REST API, we could just easily have used any other language such as Node.js, Ruby etc without changing a single line of our front end code. Angular is a rich framework and we have only touched on basic functionality required to create a SPA. For readers who wish to delve further into the Angular framework, we would recommend the following URL as a starting point: http://docs.angularjs.org/misc/started. To get started with the code for this project: Sign up for an account at http://plus.sent.ly (free) Add your phone number Go to the “My Identies Page” Note Down your Sender ID, Consumer Key and Consumer Secret Download the code for this article at: https://docs.google.com/file/d/0BzjEWqSE31yoZjZlV0d0R2Y3eW8/edit?usp=sharing Change the values of Sender Id, Consumer Key and Consumer Secret in the web.config file Run the project through Visual Studio!

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  • CLSF & CLK 2013 Trip Report by Jeff Liu

    - by jamesmorris
    This is a contributed post from Jeff Liu, lead XFS developer for the Oracle mainline Linux kernel team. Recently, I attended both the China Linux Storage and Filesystem workshop (CLSF), and the China Linux Kernel conference (CLK), which were held in Shanghai. Here are the highlights for both events. CLSF - 17th October XFS update (led by Jeff Liu) XFS keeps rapid progress with a lot of changes, especially focused on the infrastructure/performance improvements as well as  new feature development.  This can be reflected with a sample statistics among XFS/Ext4+JBD2/Btrfs via: # git diff --stat --minimal -C -M v3.7..v3.12-rc4 -- fs/xfs|fs/ext4+fs/jbd2|fs/btrfs XFS: 141 files changed, 27598 insertions(+), 19113 deletions(-) Ext4+JBD2: 39 files changed, 10487 insertions(+), 5454 deletions(-) Btrfs: 70 files changed, 19875 insertions(+), 8130 deletions(-) What made up those changes in XFS? Self-describing metadata(CRC32c). This is a new feature and it contributed about 70% code changes, it can be enabled via `mkfs.xfs -m crc=1 /dev/xxx` for v5 superblock. Transaction log space reservation improvements. With this change, we can calculate the log space reservation at mount time rather than runtime to reduce the the CPU overhead. User namespace support. So both XFS and USERNS can be enabled on kernel configuration begin from Linux 3.10. Thanks Dwight Engen's efforts for this thing. Split project/group quota inodes. Originally, project quota can not be enabled with group quota at the same time because they were share the same quota file inode, now it works but only for v5 super block. i.e, CRC enabled. CONFIG_XFS_WARN, an new lightweight runtime debugger which can be deployed in production environment. Readahead log object recovery, this change can speed up the log replay progress significantly. Speculative preallocation inode tracking, clearing and throttling. The main purpose is to deal with inodes with post-EOF space due to speculative preallocation, support improved quota management to free up a significant amount of unwritten space when at or near EDQUOT. It support backgroup scanning which occurs on a longish interval(5 mins by default, tunable), and on-demand scanning/trimming via ioctl(2). Bitter arguments ensued from this session, especially for the comparison between Ext4 and Btrfs in different areas, I have to spent a whole morning of the 1st day answering those questions. We basically agreed on XFS is the best choice in Linux nowadays because: Stable, XFS has a good record in stability in the past 10 years. Fengguang Wu who lead the 0-day kernel test project also said that he has observed less error than other filesystems in the past 1+ years, I own it to the XFS upstream code reviewer, they always performing serious code review as well as testing. Good performance for large/small files, XFS does not works very well for small files has already been an old story for years. Best choice (maybe) for distributed PB filesystems. e.g, Ceph recommends delopy OSD daemon on XFS because Ext4 has limited xattr size. Best choice for large storage (>16TB). Ext4 does not support a single file more than around 15.95TB. Scalability, any objection to XFS is best in this point? :) XFS is better to deal with transaction concurrency than Ext4, why? The maximum size of the log in XFS is 2038MB compare to 128MB in Ext4. Misc. Ext4 is widely used and it has been proved fast/stable in various loads and scenarios, XFS just need more customers, and Btrfs is still on the road to be a manhood. Ceph Introduction (Led by Li Wang) This a hot topic.  Li gave us a nice introduction about the design as well as their current works. Actually, Ceph client has been included in Linux kernel since 2.6.34 and supported by Openstack since Folsom but it seems that it has not yet been widely deployment in production environment. Their major work is focus on the inline data support to separate the metadata and data storage, reduce the file access time, i.e, a file access need communication twice, fetch the metadata from MDS and then get data from OSD, and also, the small file access is limited by the network latency. The solution is, for the small files they would like to store the data at metadata so that when accessing a small file, the metadata server can push both metadata and data to the client at the same time. In this way, they can reduce the overhead of calculating the data offset and save the communication to OSD. For this feature, they have only run some small scale testing but really saw noticeable improvements. Test environment: Intel 2 CPU 12 Core, 64GB RAM, Ubuntu 12.04, Ceph 0.56.6 with 200GB SATA disk, 15 OSD, 1 MDS, 1 MON. The sequence read performance for 1K size files improved about 50%. I have asked Li and Zheng Yan (the core developer of Ceph, who also worked on Btrfs) whether Ceph is really stable and can be deployed at production environment for large scale PB level storage, but they can not give a positive answer, looks Ceph even does not spread over Dreamhost (subject to confirmation). From Li, they only deployed Ceph for a small scale storage(32 nodes) although they'd like to try 6000 nodes in the future. Improve Linux swap for Flash storage (led by Shaohua Li) Because of high density, low power and low price, flash storage (SSD) is a good candidate to partially replace DRAM. A quick answer for this is using SSD as swap. But Linux swap is designed for slow hard disk storage, so there are a lot of challenges to efficiently use SSD for swap. SWAPOUT swap_map scan swap_map is the in-memory data structure to track swap disk usage, but it is a slow linear scan. It will become a bottleneck while finding many adjacent pages in the use of SSD. Shaohua Li have changed it to a cluster(128K) list, resulting in O(1) algorithm. However, this apporoach needs restrictive cluster alignment and only enabled for SSD. IO pattern In most cases, the swap io is in interleaved pattern because of mutiple reclaimers or a free cluster is shared by all reclaimers. Even though block layer can merge interleaved IO to some extent, but we cannot count on it completely. Hence the per-cpu cluster is added base on the previous change, it can help reclaimer do sequential IO and the block layer will be easier to merge IO. TLB flush: If we're reclaiming one active page, we should first move the page from active lru list to inactive lru list, and then reclaim the page from inactive lru to swap it out. During the process, we need to clear PTE twice: first is 'A'(ACCESS) bit, second is 'P'(PRESENT) bit. Processors need to send lots of ipi which make the TLB flush really expensive. Some works have been done to improve this, including rework smp_call_functiom_many() or remove the first TLB flush in x86, but there still have some arguments here and only parts of works have been pushed to mainline. SWAPIN: Page fault does iodepth=1 sync io, but it's a little waste if only issue a page size's IO. The obvious solution is doing swap readahead. But the current in-kernel swap readahead is arbitary(always 8 pages), and it always doesn't perform well for both random and sequential access workload. Shaohua introduced a new flag for madvise(MADV_WILLNEED) to do swap prefetch, so the changes happen in userspace API and leave the in-kernel readahead unchanged(but I think some improvement can also be done here). SWAP discard As we know, discard is important for SSD write throughout, but the current swap discard implementation is synchronous. He changed it to async discard which allow discard and write run in the same time. Meanwhile, the unit of discard is also optimized to cluster. Misc: lock contention For many concurrent swapout and swapin , the lock contention such as anon_vma or swap_lock is high, so he changed the swap_lock to a per-swap lock. But there still have some lock contention in very high speed SSD because of swapcache address_space lock. Zproject (led by Bob Liu) Bob gave us a very nice introduction about the current memory compression status. Now there are 3 projects(zswap/zram/zcache) which all aim at smooth swap IO storm and promote performance, but they all have their own pros and cons. ZSWAP It is implemented based on frontswap API and it uses a dynamic allocater named Zbud to allocate free pages. Zbud means pairs of zpages are "buddied" and it can only store at most two compressed pages in one page frame, so the max compress ratio is 50%. Each page frame is lru-linked and can do shink in memory pressure. If the compressed memory pool reach its limitation, shink or reclaim happens. It decompress the page frame into two new allocated pages and then write them to real swap device, but it can fail when allocating the two pages. ZRAM Acts as a compressed ramdisk and used as swap device, and it use zsmalloc as its allocator which has high density but may have fragmentation issues. Besides, page reclaim is hard since it will need more pages to uncompress and free just one page. ZRAM is preferred by embedded system which may not have any real swap device. Now both ZRAM and ZSWAP are in driver/staging tree, and in the mm community there are some disscussions of merging ZRAM into ZSWAP or viceversa, but no agreement yet. ZCACHE Handles file page compression but it is removed out of staging recently. From industry (led by Tang Jie, LSI) An LSI engineer introduced several new produces to us. The first is raid5/6 cards that it use full stripe writes to improve performance. The 2nd one he introduced is SandForce flash controller, who can understand data file types (data entropy) to reduce write amplification (WA) for nearly all writes. It's called DuraWrite and typical WA is 0.5. What's more, if enable its Dynamic Logical Capacity function module, the controller can do data compression which is transparent to upper layer. LSI testing shows that with this virtual capacity enables 1x TB drive can support up to 2x TB capacity, but the application must monitor free flash space to maintain optimal performance and to guard against free flash space exhaustion. He said the most useful application is for datebase. Another thing I think it's worth to mention is that a NV-DRAM memory in NMR/Raptor which is directly exposed to host system. Applications can directly access the NV-DRAM via a memory address - using standard system call mmap(). He said that it is very useful for database logging now. This kind of NVM produces are beginning to appear in recent years, and it is said that Samsung is building a research center in China for related produces. IMHO, NVM will bring an effect to current os layer especially on file system, e.g. its journaling may need to redesign to fully utilize these nonvolatile memory. OCFS2 (led by Canquan Shen) Without a doubt, HuaWei is the biggest contributor to OCFS2 in the past two years. They have posted 46 upstream patches and 39 patches have been merged. Their current project is based on 32/64 nodes cluster, but they also tried 128 nodes at the experimental stage. The major work they are working is to support ATS (atomic test and set), it can be works with DLM at the same time. Looks this idea is inspired by the vmware VMFS locking, i.e, http://blogs.vmware.com/vsphere/2012/05/vmfs-locking-uncovered.html CLK - 18th October 2013 Improving Linux Development with Better Tools (Andi Kleen) This talk focused on how to find/solve bugs along with the Linux complexity growing. Generally, we can do this with the following kind of tools: Static code checkers tools. e.g, sparse, smatch, coccinelle, clang checker, checkpatch, gcc -W/LTO, stanse. This can help check a lot of things, simple mistakes, complex problems, but the challenges are: some are very slow, false positives, may need a concentrated effort to get false positives down. Especially, no static checker I found can follow indirect calls (“OO in C”, common in kernel): struct foo_ops { int (*do_foo)(struct foo *obj); } foo->do_foo(foo); Dynamic runtime checkers, e.g, thread checkers, kmemcheck, lockdep. Ideally all kernel code would come with a test suite, then someone could run all the dynamic checkers. Fuzzers/test suites. e.g, Trinity is a great tool, it finds many bugs, but needs manual model for each syscall. Modern fuzzers around using automatic feedback, but notfor kernel yet: http://taviso.decsystem.org/making_software_dumber.pdf Debuggers/Tracers to understand code, e.g, ftrace, can dump on events/oops/custom triggers, but still too much overhead in many cases to run always during debug. Tools to read/understand source, e.g, grep/cscope work great for many cases, but do not understand indirect pointers (OO in C model used in kernel), give us all “do_foo” instances: struct foo_ops { int (*do_foo)(struct foo *obj); } = { .do_foo = my_foo }; foo>do_foo(foo); That would be great to have a cscope like tool that understands this based on types/initializers XFS: The High Performance Enterprise File System (Jeff Liu) [slides] I gave a talk for introducing the disk layout, unique features, as well as the recent changes.   The slides include some charts to reflect the performances between XFS/Btrfs/Ext4 for small files. About a dozen users raised their hands when I asking who has experienced with XFS. I remembered that when I asked the same question in LinuxCon/Japan, only 3 people raised their hands, but they are Chris Mason, Ric Wheeler, and another attendee. The attendee questions were mainly focused on stability, and comparison with other file systems. Linux Containers (Feng Gao) The speaker introduced us that the purpose for those kind of namespaces, include mount/UTS/IPC/Network/Pid/User, as well as the system API/ABI. For the userspace tools, He mainly focus on the Libvirt LXC rather than us(LXC). Libvirt LXC is another userspace container management tool, implemented as one type of libvirt driver, it can manage containers, create namespace, create private filesystem layout for container, Create devices for container and setup resources controller via cgroup. In this talk, Feng also mentioned another two possible new namespaces in the future, the 1st is the audit, but not sure if it should be assigned to user namespace or not. Another is about syslog, but the question is do we really need it? In-memory Compression (Bob Liu) Same as CLSF, a nice introduction that I have already mentioned above. Misc There were some other talks related to ACPI based memory hotplug, smart wake-affinity in scheduler etc., but my head is not big enough to record all those things. -- Jeff Liu

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  • Auto blocking attacking IP address

    - by dong
    This is to share my PowerShell code online. I original asked this question on MSDN forum (or TechNet?) here: http://social.technet.microsoft.com/Forums/en-US/winserversecurity/thread/f950686e-e3f8-4cf2-b8ec-2685c1ed7a77 In short, this is trying to find attacking IP address then add it into Firewall block rule. So I suppose: 1, You are running a Windows Server 2008 facing the Internet. 2, You need to have some port open for service, e.g. TCP 21 for FTP; TCP 3389 for Remote Desktop. You can see in my code I’m only dealing with these two since that’s what I opened. You can add further port number if you like, but the way to process might be different with these two. 3, I strongly suggest you use STRONG password and follow all security best practices, this ps1 code is NOT for adding security to your server, but reduce the nuisance from brute force attack, and make sys admin’s life easier: i.e. your FTP log won’t hold megabytes of nonsense, your Windows system log will not roll back and only can tell you what happened last month. 4, You are comfortable with setting up Windows Firewall rules, in my code, my rule has a name of “MY BLACKLIST”, you need to setup a similar one, and set it to BLOCK everything. 5, My rule is dangerous because it has the risk to block myself out as well. I do have a backup plan i.e. the DELL DRAC5 so that if that happens, I still can remote console to my server and reset the firewall. 6, By no means the code is perfect, the coding style, the use of PowerShell skills, the hard coded part, all can be improved, it’s just that it’s good enough for me already. It has been running on my server for more than 7 MONTHS. 7, Current code still has problem, I didn’t solve it yet, further on this point after the code. :)    #Dong Xie, March 2012  #my simple code to monitor attack and deal with it  #Windows Server 2008 Logon Type  #8: NetworkCleartext, i.e. FTP  #10: RemoteInteractive, i.e. RDP    $tick = 0;  "Start to run at: " + (get-date);    $regex1 = [regex] "192\.168\.100\.(?:101|102):3389\s+(\d+\.\d+\.\d+\.\d+)";  $regex2 = [regex] "Source Network Address:\t(\d+\.\d+\.\d+\.\d+)";    while($True) {   $blacklist = @();     "Running... (tick:" + $tick + ")"; $tick+=1;    #Port 3389  $a = @()  netstat -no | Select-String ":3389" | ? { $m = $regex1.Match($_); `    $ip = $m.Groups[1].Value; if ($m.Success -and $ip -ne "10.0.0.1") {$a = $a + $ip;} }  if ($a.count -gt 0) {    $ips = get-eventlog Security -Newest 1000 | Where-Object {$_.EventID -eq 4625 -and $_.Message -match "Logon Type:\s+10"} | foreach { `      $m = $regex2.Match($_.Message); $ip = $m.Groups[1].Value; $ip; } | Sort-Object | Tee-Object -Variable list | Get-Unique    foreach ($ip in $a) { if ($ips -contains $ip) {      if (-not ($blacklist -contains $ip)) {        $attack_count = ($list | Select-String $ip -SimpleMatch | Measure-Object).count;        "Found attacking IP on 3389: " + $ip + ", with count: " + $attack_count;        if ($attack_count -ge 20) {$blacklist = $blacklist + $ip;}      }      }    }  }      #FTP  $now = (Get-Date).AddMinutes(-5); #check only last 5 mins.     #Get-EventLog has built-in switch for EventID, Message, Time, etc. but using any of these it will be VERY slow.  $count = (Get-EventLog Security -Newest 1000 | Where-Object {$_.EventID -eq 4625 -and $_.Message -match "Logon Type:\s+8" -and `              $_.TimeGenerated.CompareTo($now) -gt 0} | Measure-Object).count;  if ($count -gt 50) #threshold  {     $ips = @();     $ips1 = dir "C:\inetpub\logs\LogFiles\FPTSVC2" | Sort-Object -Property LastWriteTime -Descending `       | select -First 1 | gc | select -Last 200 | where {$_ -match "An\+error\+occured\+during\+the\+authentication\+process."} `        | Select-String -Pattern "(\d+\.\d+\.\d+\.\d+)" | select -ExpandProperty Matches | select -ExpandProperty value | Group-Object `        | where {$_.Count -ge 10} | select -ExpandProperty Name;       $ips2 = dir "C:\inetpub\logs\LogFiles\FTPSVC3" | Sort-Object -Property LastWriteTime -Descending `       | select -First 1 | gc | select -Last 200 | where {$_ -match "An\+error\+occured\+during\+the\+authentication\+process."} `        | Select-String -Pattern "(\d+\.\d+\.\d+\.\d+)" | select -ExpandProperty Matches | select -ExpandProperty value | Group-Object `        | where {$_.Count -ge 10} | select -ExpandProperty Name;     $ips += $ips1; $ips += $ips2; $ips = $ips | where {$_ -ne "10.0.0.1"} | Sort-Object | Get-Unique;         foreach ($ip in $ips) {       if (-not ($blacklist -contains $ip)) {        "Found attacking IP on FTP: " + $ip;        $blacklist = $blacklist + $ip;       }     }  }        #Firewall change <# $current = (netsh advfirewall firewall show rule name="MY BLACKLIST" | where {$_ -match "RemoteIP"}).replace("RemoteIP:", "").replace(" ","").replace("/255.255.255.255",""); #inside $current there is no \r or \n need remove. foreach ($ip in $blacklist) { if (-not ($current -match $ip) -and -not ($ip -like "10.0.0.*")) {"Adding this IP into firewall blocklist: " + $ip; $c= 'netsh advfirewall firewall set rule name="MY BLACKLIST" new RemoteIP="{0},{1}"' -f $ip, $current; Invoke-Expression $c; } } #>    foreach ($ip in $blacklist) {    $fw=New-object –comObject HNetCfg.FwPolicy2; # http://blogs.technet.com/b/jamesone/archive/2009/02/18/how-to-manage-the-windows-firewall-settings-with-powershell.aspx    $myrule = $fw.Rules | where {$_.Name -eq "MY BLACKLIST"} | select -First 1; # Potential bug here?    if (-not ($myrule.RemoteAddresses -match $ip) -and -not ($ip -like "10.0.0.*"))      {"Adding this IP into firewall blocklist: " + $ip;         $myrule.RemoteAddresses+=(","+$ip);      }  }    Wait-Event -Timeout 30 #pause 30 secs    } # end of top while loop.   Further points: 1, I suppose the server is listening on port 3389 on server IP: 192.168.100.101 and 192.168.100.102, you need to replace that with your real IP. 2, I suppose you are Remote Desktop to this server from a workstation with IP: 10.0.0.1. Please replace as well. 3, The threshold for 3389 attack is 20, you don’t want to block yourself just because you typed your password wrong 3 times, you can change this threshold by your own reasoning. 4, FTP is checking the log for attack only to the last 5 mins, you can change that as well. 5, I suppose the server is serving FTP on both IP address and their LOG path are C:\inetpub\logs\LogFiles\FPTSVC2 and C:\inetpub\logs\LogFiles\FPTSVC3. Change accordingly. 6, FTP checking code is only asking for the last 200 lines of log, and the threshold is 10, change as you wish. 7, the code runs in a loop, you can set the loop time at the last line. To run this code, copy and paste to your editor, finish all the editing, get it to your server, and open an CMD window, then type powershell.exe –file your_powershell_file_name.ps1, it will start running, you can Ctrl-C to break it. This is what you see when it’s running: This is when it detected attack and adding the firewall rule: Regarding the design of the code: 1, There are many ways you can detect the attack, but to add an IP into a block rule is no small thing, you need to think hard before doing it, reason for that may include: You don’t want block yourself; and not blocking your customer/user, i.e. the good guy. 2, Thus for each service/port, I double check. For 3389, first it needs to show in netstat.exe, then the Event log; for FTP, first check the Event log, then the FTP log files. 3, At three places I need to make sure I’m not adding myself into the block rule. –ne with single IP, –like with subnet.   Now the final bit: 1, The code will stop working after a while (depends on how busy you are attacked, could be weeks, months, or days?!) It will throw Red error message in CMD, don’t Panic, it does no harm, but it also no longer blocking new attack. THE REASON is not confirmed with MS people: the COM object to manage firewall, you can only give it a list of IP addresses to the length of around 32KB I think, once it reaches the limit, you get the error message. 2, This is in fact my second solution to use the COM object, the first solution is still in the comment block for your reference, which is using netsh, that fails because being run from CMD, you can only throw it a list of IP to 8KB. 3, I haven’t worked the workaround yet, some ideas include: wrap that RemoteAddresses setting line with error checking and once it reaches the limit, use the newly detected IP to be the list, not appending to it. This basically reset your block rule to ground zero and lose the previous bad IPs. This does no harm as it sounds, because given a certain period has passed, any these bad IPs still not repent and continue the attack to you, it only got 30 seconds or 20 guesses of your password before you block it again. And there is the benefit that the bad IP may turn back to the good hands again, and you are not blocking a potential customer or your CEO’s home pc because once upon a time, it’s a zombie. Thus the ZEN of blocking: never block any IP for too long. 4, But if you insist to block the ugly forever, my other ideas include: You call MS support, ask them how can we set an arbitrary length of IP addresses in a rule; at least from my experiences at the Forum, they don’t know and they don’t care, because they think the dynamic blocking should be done by some expensive hardware. Or, from programming perspective, you can create a new rule once the old is full, then you’ll have MY BLACKLIST1, MY  BLACKLIST2, MY BLACKLIST3, … etc. Once in a while you can compile them together and start a business to sell your blacklist on the market! Enjoy the code! p.s. (PowerShell is REALLY REALLY GREAT!)

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  • The Windows Store... why did I sign up with this mess again?

    - by FransBouma
    Yesterday, Microsoft revealed that the Windows Store is now open to all developers in a wide range of countries and locations. For the people who think "wtf is the 'Windows Store'?", it's the central place where Windows 8 users will be able to find, download and purchase applications (or as we now have to say to not look like a computer illiterate: <accent style="Kentucky">aaaaappss</accent>) for Windows 8. As this is the store which is integrated into Windows 8, it's an interesting place for ISVs, as potential customers might very well look there first. This of course isn't true for all kinds of software, and developer tools in general aren't the kind of applications most users will download from the Windows store, but a presence there can't hurt. Now, this Windows Store hosts two kinds of applications: 'Metro-style' applications and 'Desktop' applications. The 'Metro-style' applications are applications created for the new 'Metro' UI which is present on Windows 8 desktop and Windows RT (the single color/big font fingerpaint-oriented UI). 'Desktop' applications are the applications we all run and use on Windows today. Our software are desktop applications. The Windows Store hosts all Metro-style applications locally in the store and handles the payment for these applications. This means you upload your application (sorry, 'app') to the store, jump through a lot of hoops, Microsoft verifies that your application is not violating a tremendous long list of rules and after everything is OK, it's published and hopefully you get customers and thus earn money. Money which Microsoft will pay you on a regular basis after customers buy your application. Desktop applications are not following this path however. Desktop applications aren't hosted by the Windows Store. Instead, the Windows Store more or less hosts a page with the application's information and where to get the goods. I.o.w.: it's nothing more than a product's Facebook page. Microsoft will simply redirect a visitor of the Windows Store to your website and the visitor will then use your site's system to purchase and download the application. This last bit of information is very important. So, this morning I started with fresh energy to register our company 'Solutions Design bv' at the Windows Store and our two applications, LLBLGen Pro and ORM Profiler. First I went to the Windows Store dashboard page. If you don't have an account, you have to log in or sign up if you don't have a live account. I signed in with my live account. After that, it greeted me with a page where I had to fill in a code which was mailed to me. My local mail server polls every several minutes for email so I had to kick it to get it immediately. I grabbed the code from the email and I was presented with a multi-step process to register myself as a company or as an individual. In red I was warned that this choice was permanent and not changeable. I chuckled: Microsoft apparently stores its data on paper, not in digital form. I chose 'company' and was presented with a lengthy form to fill out. On the form there were two strange remarks: Per company there can just be 1 (one, uno, not zero, not two or more) registered developer, and only that developer is able to upload stuff to the store. I have no idea how this works with large companies, oh the overhead nightmares... "Sorry, but John, our registered developer with the Windows Store is on holiday for 3 months, backpacking through Australia, no, he's not reachable at this point. M'yeah, sorry bud. Hey, did you fill in those TPS reports yesterday?" A separate Approver has to be specified, which has to be a different person than the registered developer. Apparently to Microsoft a company with just 1 person is not a company. Luckily we're with two people! *pfew*, dodged that one, otherwise I would be stuck forever: the choice I already made was not reversible! After I had filled out the form and it was all well and good and accepted by the Microsoft lackey who had to write it all down in some paper notebook ("Hey, be warned! It's a permanent choice! Written down in ink, can't be changed!"), I was presented with the question how I wanted to pay for all this. "Pay for what?" I wondered. Must be the paper they were scribbling the information on, I concluded. After all, there's a financial crisis going on! How could I forget! Silly me. "Ok fair enough". The price was 75 Euros, not the end of the world. I could only pay by credit card, so it was accepted quickly. Or so I thought. You see, Microsoft has a different idea about CC payments. In the normal world, you type in your CC number, some date, a name and a security code and that's it. But Microsoft wants to verify this even more. They want to make a verification purchase of a very small amount and are doing that with a special code in the description. You then have to type in that code in a special form in the Windows Store dashboard and after that you're verified. Of course they'll refund the small amount they pull from your card. Sounds simple, right? Well... no. The problem starts with the fact that I can't see the CC activity on some website: I have a bank issued CC card. I get the CC activity once a month on a piece of paper sent to me. The bank's online website doesn't show them. So it's possible I have to wait for this code till October 12th. One month. "So what, I'm not going to use it anyway, Desktop applications don't use the payment system", I thought. "Haha, you're so naive, dear developer!" Microsoft won't allow you to publish any applications till this verification is done. So no application publishing for a month. Wouldn't it be nice if things were, you know, digital, so things got done instantly? But of course, that lackey who scribbled everything in the Big Windows Store Registration Book isn't that quick. Can't blame him though. He's just doing his job. Now, after the payment was done, I was presented with a page which tells me Microsoft is going to use a third party company called 'Symantec', which will verify my identity again. The page explains to me that this could be done through email or phone and that they'll contact the Approver to verify my identity. "Phone?", I thought... that's a little drastic for a developer account to publish a single page of information about an external hosted software product, isn't it? On Facebook I just added a page, done. And paying you, Microsoft, took less information: you were happy to take my money before my identity was even 'verified' by this 3rd party's minions! "Double standards!", I roared. No-one cared. But it's the thought of getting it off your chest, you know. Luckily for me, everyone at Symantec was asleep when I was registering so they went for the fallback option in case phone calls were not possible: my Approver received an email. Imagine you have to explain the idiot web of security theater I was caught in to someone else who then has to reply a random person over the internet that I indeed was who I said I was. As she's a true sweetheart, she gave me the benefit of the doubt and assured that for now, I was who I said I was. Remember, this is for a desktop application, which is only a link to a website, some pictures and a piece of text. No file hosting, no payment processing, nothing, just a single page. Yeah, I also thought I was crazy. But we're not at the end of this quest yet. I clicked around in the confusing menus of the Windows Store dashboard and found the 'Desktop' section. I get a helpful screen with a warning in red that it can't find any certified 'apps'. True, I'm just getting started, buddy. I see a link: "Check the Windows apps you submitted for certification". Well, I haven't submitted anything, but let's see where it brings me. Oh the thrill of adventure! I click the link and I end up on this site: the hardware/desktop dashboard account registration. "Erm... but I just registered...", I mumbled to no-one in particular. Apparently for desktop registration / verification I have to register again, it tells me. But not only that, the desktop application has to be signed with a certificate. And not just some random el-cheapo certificate you can get at any mall's discount store. No, this certificate is special. It's precious. This certificate, the 'Microsoft Authenticode' Digital Certificate, is the only certificate that's acceptable, and jolly, it can be purchased from VeriSign for the price of only ... $99.-, but be quick, because this is a limited time offer! After that it's, I kid you not, $499.-. 500 dollars for a certificate to sign an executable. But, I do feel special, I got a special price. Only for me! I'm glowing. Not for long though. Here I started to wonder, what the benefit of it all was. I now again had to pay money for a shiny certificate which will add 'Solutions Design bv' to our installer as the publisher instead of 'unknown', while our customers download the file from our website. Not only that, but this was all about a Desktop application, which wasn't hosted by Microsoft. They only link to it. And make no mistake. These prices aren't single payments. Every year these have to be renewed. Like a membership of an exclusive club: you're special and privileged, but only if you cough up the dough. To give you an example how silly this all is: I added LLBLGen Pro and ORM Profiler to the Visual Studio Gallery some time ago. It's the same thing: it's a central place where one can find software which adds to / extends / works with Visual Studio. I could simply create the pages, add the information and they show up inside Visual Studio. No files are hosted at Microsoft, they're downloaded from our website. Exactly the same system. As I have to wait for the CC transcripts to arrive anyway, I can't proceed with publishing in this new shiny store. After the verification is complete I have to wait for verification of my software by Microsoft. Even Desktop applications need to be verified using a long list of rules which are mainly focused on Metro-style applications. Even while they're not hosted by Microsoft. I wonder what they'll find. "Your application wasn't approved. It violates rule 14 X sub D: it provides more value than our own competing framework". While I was writing this post, I tried to check something in the Windows Store Dashboard, to see whether I remembered it correctly. I was presented again with the question, after logging in with my live account, to enter the code that was just mailed to me. Not the previous code, a brand new one. Again I had to kick my mail server to pull the email to proceed. This was it. This 'experience' is so beyond miserable, I'm afraid I have to say goodbye for now to the 'Windows Store'. It's simply not worth my time. Now, about live accounts. You might know this: live accounts are tied to everything you do with Microsoft. So if you have an MSDN subscription, e.g. the one which costs over $5000.-, it's tied to this same live account. But the fun thing is, you can login with your live account to the MSDN subscriptions with just the account id and password. No additional code is mailed to you. While it gives you access to all Microsoft software available, including your licenses. Why the draconian security theater with this Windows Store, while all I want is to publish some desktop applications while on other Microsoft sites it's OK to simply sign in with your live account: no codes needed, no verification and no certificates? Microsoft, one thing you need with this store and that's: apps. Apps, apps, apps, apps, aaaaaaaaapps. Sorry, my bad, got carried away. I just can't stand the word 'app'. This store's shelves have to be filled to the brim with goods. But instead of being welcomed into the store with open arms, I have to fight an uphill battle with an endless list of rules and bullshit to earn the privilege to publish in this shiny store. As if I have to be thrilled to be one of the exclusive club called 'Windows Store Publishers'. As if Microsoft doesn't want it to succeed. Craig Stuntz sent me a link to an old blog post of his regarding code signing and uploading to Microsoft's old mobile store from back in the WinMo5 days: http://blogs.teamb.com/craigstuntz/2006/10/11/28357/. Good read and good background info about how little things changed over the years. I hope this helps Microsoft make things more clearer and smoother and also helps ISVs with their decision whether to go with the Windows Store scheme or ignore it. For now, I don't see the advantage of publishing there, especially not with the nonsense rules Microsoft cooked up. Perhaps it changes in the future, who knows.

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  • Partitioned Repository for WebCenter Content using Oracle Database 11g

    - by Adao Junior
    One of the biggest challenges for content management solutions is related to the storage management due the high volumes of the unstoppable growing of information. Even if you have storage appliances and a lot of terabytes, thinks like backup, compression, deduplication, storage relocation, encryption, availability could be a nightmare. One standard option that you have with the Oracle WebCenter Content is to store data to the database. And the Oracle Database allows you leverage features like compression, deduplication, encryption and seamless backup. But with a huge volume, the challenge is passed to the DBA to keep the WebCenter Content Database up and running. One solution is the use of DB partitions for your content repository, but what are the implications of this? Can I fit this with my business requirements? Well, yes. It’s up to you how you will manage that, you just need a good plan. During you “storage brainstorm plan” take in your mind what you need, such as storage petabytes of documents? You need everything on-line? There’s a way to logically separate the “good content” from the “legacy content”? The first thing that comes to my mind is to use the creation date of the document, but you need to remember that this document could receive a lot of revisions and maybe you can consider the revision creation date. Your plan can have also complex rules like per Document Type or per a custom metadata like department or an hybrid per date, per DocType and an specific virtual folder. Extrapolation the use, you can have your repository distributed in different servers, different disks, different disk types (Such as ssds, sas, sata, tape,…), separated accordingly your business requirements, separating the “hot” content from the legacy and easily matching your compliance requirements. If you think to use by revision, the simple way is to consider the dId, that is the sequential unique id for every content created using the WebCenter Content or the dLastModified that is the date field of the FileStorage table that contains the date of inclusion of the content to the DB Table using SecureFiles. Using the scenario of partitioned repository using an hierarchical separation by date, we will transform the FileStorage table in an partitioned table using  “Partition by Range” of the dLastModified column (You can use the dId or a join with other tables for other metadata such as dDocType, Security, etc…). The test scenario bellow covers: Previous existent data on the JDBC Storage to be migrated to the new partitioned JDBC Storage Partition by Date Automatically generation of new partitions based on a pre-defined interval (Available only with Oracle Database 11g+) Deduplication and Compression for legacy data Oracle WebCenter Content 11g PS5 (Could present some customizations that do not affect the test scenario) For the test case you need some data stored using JDBC Storage to be the “legacy” data. If you do not have done before, just create an Storage rule pointed to the JDBC Storage: Enable the metadata StorageRule in the UI and upload some documents using this rule. For this test case you can run using the schema owner or an dba user. We will use the schema owner TESTS_OCS. I can’t forgot to tell that this is just a test and you should do a proper backup of your environment. When you use the schema owner, you need some privileges, using the dba user grant the privileges needed: REM Grant privileges required for online redefinition. GRANT EXECUTE ON DBMS_REDEFINITION TO TESTS_OCS; GRANT ALTER ANY TABLE TO TESTS_OCS; GRANT DROP ANY TABLE TO TESTS_OCS; GRANT LOCK ANY TABLE TO TESTS_OCS; GRANT CREATE ANY TABLE TO TESTS_OCS; GRANT SELECT ANY TABLE TO TESTS_OCS; REM Privileges required to perform cloning of dependent objects. GRANT CREATE ANY TRIGGER TO TESTS_OCS; GRANT CREATE ANY INDEX TO TESTS_OCS; In our test scenario we will separate the content as Legacy, Day1, Day2, Day3 and Future. This last one will partitioned automatically using 3 tablespaces in a round robin mode. In a real scenario the partition rule could be per month, per year or any rule that you choose. Table spaces for the test scenario: CREATE TABLESPACE TESTS_OCS_PART_LEGACY DATAFILE 'tests_ocs_part_legacy.dat' SIZE 500K AUTOEXTEND ON NEXT 500K MAXSIZE UNLIMITED; CREATE TABLESPACE TESTS_OCS_PART_DAY1 DATAFILE 'tests_ocs_part_day1.dat' SIZE 500K AUTOEXTEND ON NEXT 500K MAXSIZE UNLIMITED; CREATE TABLESPACE TESTS_OCS_PART_DAY2 DATAFILE 'tests_ocs_part_day2.dat' SIZE 500K AUTOEXTEND ON NEXT 500K MAXSIZE UNLIMITED; CREATE TABLESPACE TESTS_OCS_PART_DAY3 DATAFILE 'tests_ocs_part_day3.dat' SIZE 500K AUTOEXTEND ON NEXT 500K MAXSIZE UNLIMITED; CREATE TABLESPACE TESTS_OCS_PART_ROUND_ROBIN_A 'tests_ocs_part_round_robin_a.dat' DATAFILE SIZE 500K AUTOEXTEND ON NEXT 500K MAXSIZE UNLIMITED; CREATE TABLESPACE TESTS_OCS_PART_ROUND_ROBIN_B 'tests_ocs_part_round_robin_b.dat' DATAFILE SIZE 500K AUTOEXTEND ON NEXT 500K MAXSIZE UNLIMITED; CREATE TABLESPACE TESTS_OCS_PART_ROUND_ROBIN_C 'tests_ocs_part_round_robin_c.dat' DATAFILE SIZE 500K AUTOEXTEND ON NEXT 500K MAXSIZE UNLIMITED; Before start, gather optimizer statistics on the actual FileStorage table: EXEC DBMS_STATS.GATHER_TABLE_STATS(USER, 'FileStorage', cascade => TRUE); Now check if is possible execute the redefinition process: EXEC DBMS_REDEFINITION.CAN_REDEF_TABLE('TESTS_OCS', 'FileStorage',DBMS_REDEFINITION.CONS_USE_PK); If no errors messages, you are good to go. Create a Partitioned Interim FileStorage table. You need to create a new table with the partition information to act as an interim table: CREATE TABLE FILESTORAGE_Part ( DID NUMBER(*,0) NOT NULL ENABLE, DRENDITIONID VARCHAR2(30 CHAR) NOT NULL ENABLE, DLASTMODIFIED TIMESTAMP (6), DFILESIZE NUMBER(*,0), DISDELETED VARCHAR2(1 CHAR), BFILEDATA BLOB ) LOB (BFILEDATA) STORE AS SECUREFILE ( ENABLE STORAGE IN ROW NOCACHE LOGGING KEEP_DUPLICATES NOCOMPRESS ) PARTITION BY RANGE (DLASTMODIFIED) INTERVAL (NUMTODSINTERVAL(1,'DAY')) STORE IN (TESTS_OCS_PART_ROUND_ROBIN_A, TESTS_OCS_PART_ROUND_ROBIN_B, TESTS_OCS_PART_ROUND_ROBIN_C) ( PARTITION FILESTORAGE_PART_LEGACY VALUES LESS THAN (TO_DATE('05-APR-2012 12.00.00 AM', 'DD-MON-YYYY HH.MI.SS AM')) TABLESPACE TESTS_OCS_PART_LEGACY LOB (BFILEDATA) STORE AS SECUREFILE ( TABLESPACE TESTS_OCS_PART_LEGACY RETENTION NONE DEDUPLICATE COMPRESS HIGH ), PARTITION FILESTORAGE_PART_DAY1 VALUES LESS THAN (TO_DATE('06-APR-2012 07.25.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) TABLESPACE TESTS_OCS_PART_DAY1 LOB (BFILEDATA) STORE AS SECUREFILE ( TABLESPACE TESTS_OCS_PART_DAY1 RETENTION AUTO KEEP_DUPLICATES COMPRESS ), PARTITION FILESTORAGE_PART_DAY2 VALUES LESS THAN (TO_DATE('06-APR-2012 07.55.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) TABLESPACE TESTS_OCS_PART_DAY2 LOB (BFILEDATA) STORE AS SECUREFILE ( TABLESPACE TESTS_OCS_PART_DAY2 RETENTION AUTO KEEP_DUPLICATES NOCOMPRESS ), PARTITION FILESTORAGE_PART_DAY3 VALUES LESS THAN (TO_DATE('06-APR-2012 07.58.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) TABLESPACE TESTS_OCS_PART_DAY3 LOB (BFILEDATA) STORE AS SECUREFILE ( TABLESPACE TESTS_OCS_PART_DAY3 RETENTION AUTO KEEP_DUPLICATES NOCOMPRESS ) ); After the creation you should see your partitions defined. Note that only the fixed range partitions have been created, none of the interval partition have been created. Start the redefinition process: BEGIN DBMS_REDEFINITION.START_REDEF_TABLE( uname => 'TESTS_OCS' ,orig_table => 'FileStorage' ,int_table => 'FileStorage_PART' ,col_mapping => NULL ,options_flag => DBMS_REDEFINITION.CONS_USE_PK ); END; This operation can take some time to complete, depending how many contents that you have and on the size of the table. Using the DBA user you can check the progress with this command: SELECT * FROM v$sesstat WHERE sid = 1; Copy dependent objects: DECLARE redefinition_errors PLS_INTEGER := 0; BEGIN DBMS_REDEFINITION.COPY_TABLE_DEPENDENTS( uname => 'TESTS_OCS' ,orig_table => 'FileStorage' ,int_table => 'FileStorage_PART' ,copy_indexes => DBMS_REDEFINITION.CONS_ORIG_PARAMS ,copy_triggers => TRUE ,copy_constraints => TRUE ,copy_privileges => TRUE ,ignore_errors => TRUE ,num_errors => redefinition_errors ,copy_statistics => FALSE ,copy_mvlog => FALSE ); IF (redefinition_errors > 0) THEN DBMS_OUTPUT.PUT_LINE('>>> FileStorage to FileStorage_PART temp copy Errors: ' || TO_CHAR(redefinition_errors)); END IF; END; With the DBA user, verify that there's no errors: SELECT object_name, base_table_name, ddl_txt FROM DBA_REDEFINITION_ERRORS; *Note that will show 2 lines related to the constrains, this is expected. Synchronize the interim table FileStorage_PART: BEGIN DBMS_REDEFINITION.SYNC_INTERIM_TABLE( uname => 'TESTS_OCS', orig_table => 'FileStorage', int_table => 'FileStorage_PART'); END; Gather statistics on the new table: EXEC DBMS_STATS.GATHER_TABLE_STATS(USER, 'FileStorage_PART', cascade => TRUE); Complete the redefinition: BEGIN DBMS_REDEFINITION.FINISH_REDEF_TABLE( uname => 'TESTS_OCS', orig_table => 'FileStorage', int_table => 'FileStorage_PART'); END; During the execution the FileStorage table is locked in exclusive mode until finish the operation. After the last command the FileStorage table is partitioned. If you have contents out of the range partition, you should see the new partitions created automatically, not generating an error if you “forgot” to create all the future ranges. You will see something like: You now can drop the FileStorage_PART table: border-bottom-width: 1px; border-bottom-style: solid; text-align: left; border-left-color: silver; border-left-width: 1px; border-left-style: solid; padding-bottom: 4px; line-height: 12pt; background-color: #f4f4f4; margin-top: 20px; margin-right: 0px; margin-bottom: 10px; margin-left: 0px; padding-left: 4px; width: 97.5%; padding-right: 4px; font-family: 'Courier New', Courier, monospace; direction: ltr; max-height: 200px; font-size: 8pt; overflow-x: auto; overflow-y: auto; border-top-color: silver; border-top-width: 1px; border-top-style: solid; cursor: text; border-right-color: silver; border-right-width: 1px; border-right-style: solid; padding-top: 4px; " id="codeSnippetWrapper"> DROP TABLE FileStorage_PART PURGE; To check the FileStorage table is valid and is partitioned, use the command: SELECT num_rows,partitioned FROM user_tables WHERE table_name = 'FILESTORAGE'; You can list the contents of the FileStorage table in a specific partition, per example: SELECT * FROM FileStorage PARTITION (FILESTORAGE_PART_LEGACY) Some useful commands that you can use to check the partitions, note that you need to run using a DBA user: SELECT * FROM DBA_TAB_PARTITIONS WHERE table_name = 'FILESTORAGE';   SELECT * FROM DBA_TABLESPACES WHERE tablespace_name like 'TESTS_OCS%'; After the redefinition process complete you have a new FileStorage table storing all content that has the Storage rule pointed to the JDBC Storage and partitioned using the rule set during the creation of the temporary interim FileStorage_PART table. At this point you can test the WebCenter Content downloading the documents (Original and Renditions). Note that the content could be already in the cache area, take a look in the weblayout directory to see if a file with the same id is there, then click on the web rendition of your test file and see if have created the file and you can open, this means that is all working. The redefinition process can be repeated many times, this allow you test what the better layout, over and over again. Now some interesting maintenance actions related to the partitions: Make an tablespace read only. No issues viewing, the WebCenter Content do not alter the revisions When try to delete an content that is part of an read only tablespace, an error will occurs and the document will not be deleted The only way to prevent errors today is creating an custom component that checks the partitions and if you have an document in an “Read Only” repository, execute the deletion process of the metadata and mark the document to be deleted on the next db maintenance, like a new redefinition. Take an tablespace off-line for archiving purposes or any other reason. When you try open an document that is included in this tablespace will receive an error that was unable to retrieve the content, but the others online tablespaces are not affected. Same behavior when deleting documents. Again, an custom component is the solution. If you have an document “out of range”, the component can show an message that the repository for that document is offline. This can be extended to a option to the user to request to put online again. Moving some legacy content to an offline repository (table) using the Exchange option to move the content from one partition to a empty nonpartitioned table like FileStorage_LEGACY. Note that this option will remove the registers from the FileStorage and will not be able to open the stored content. You always need to keep in mind the indexes and constrains. An redefinition separating the original content (vault) from the renditions and separate by date ate the same time. This could be an option for DAM environments that want to have an special place for the renditions and put the original files in a storage with less performance. The process will be the same, you just need to change the script of the interim table to use composite partitioning. Will be something like: CREATE TABLE FILESTORAGE_RenditionPart ( DID NUMBER(*,0) NOT NULL ENABLE, DRENDITIONID VARCHAR2(30 CHAR) NOT NULL ENABLE, DLASTMODIFIED TIMESTAMP (6), DFILESIZE NUMBER(*,0), DISDELETED VARCHAR2(1 CHAR), BFILEDATA BLOB ) LOB (BFILEDATA) STORE AS SECUREFILE ( ENABLE STORAGE IN ROW NOCACHE LOGGING KEEP_DUPLICATES NOCOMPRESS ) PARTITION BY LIST (DRENDITIONID) SUBPARTITION BY RANGE (DLASTMODIFIED) ( PARTITION Vault VALUES ('primaryFile') ( SUBPARTITION FILESTORAGE_VAULT_LEGACY VALUES LESS THAN (TO_DATE('05-APR-2012 12.00.00 AM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_VAULT_DAY1 VALUES LESS THAN (TO_DATE('06-APR-2012 07.25.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_VAULT_DAY2 VALUES LESS THAN (TO_DATE('06-APR-2012 07.55.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_VAULT_DAY3 VALUES LESS THAN (TO_DATE('06-APR-2012 07.58.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_VAULT_FUTURE VALUES LESS THAN (MAXVALUE) ) ,PARTITION WebLayout VALUES ('webViewableFile') ( SUBPARTITION FILESTORAGE_WEBLAYOUT_LEGACY VALUES LESS THAN (TO_DATE('05-APR-2012 12.00.00 AM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_WEBLAYOUT_DAY1 VALUES LESS THAN (TO_DATE('06-APR-2012 07.25.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_WEBLAYOUT_DAY2 VALUES LESS THAN (TO_DATE('06-APR-2012 07.55.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_WEBLAYOUT_DAY3 VALUES LESS THAN (TO_DATE('06-APR-2012 07.58.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_WEBLAYOUT_FUTURE VALUES LESS THAN (MAXVALUE) ) ,PARTITION Special VALUES ('Special') ( SUBPARTITION FILESTORAGE_SPECIAL_LEGACY VALUES LESS THAN (TO_DATE('05-APR-2012 12.00.00 AM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_SPECIAL_DAY1 VALUES LESS THAN (TO_DATE('06-APR-2012 07.25.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_SPECIAL_DAY2 VALUES LESS THAN (TO_DATE('06-APR-2012 07.55.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_SPECIAL_DAY3 VALUES LESS THAN (TO_DATE('06-APR-2012 07.58.00 PM', 'DD-MON-YYYY HH.MI.SS AM')) LOB (BFILEDATA) STORE AS SECUREFILE , SUBPARTITION FILESTORAGE_SPECIAL_FUTURE VALUES LESS THAN (MAXVALUE) ) )ENABLE ROW MOVEMENT; The next post related to partitioned repository will come with an sample component to handle the possible exceptions when you need to take off line an tablespace/partition or move to another place. Also, we can include some integration to the Retention Management and Records Management. Another subject related to partitioning is the ability to create an FileStore Provider pointed to a different database, raising the level of the distributed storage vs. performance. Let us know if this is important to you or you have an use case not listed, leave a comment. Cross-posted on the blog.ContentrA.com

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  • Understanding the value of Customer Experience & Loyalty for the Telecommunications Industry

    - by raul.goycoolea
    Worried by economic woes and market forces, especially in mature markets, communications service providers (CSPs) increasingly focus on improving customer experience. In fact, it seems difficult to find a major message by a C-level executive in the developed world that does not include something on "meeting and exceeding customers' needs". Frequently in customer satisfaction studies by prominent firms, CSPs fall short of the leadership demonstrated by other industries that take customer-centric approaches to their bottom-line strategies. Consider the following:Despite the continued impact of global economic crisis, in July 2010, Apple Computer posted record revenue and net quarterly profit. Those who attribute the results primarily to the iPhone 4 launch should note that Apple also shipped around 30% more Macintosh computers than the same period the previous year. Even sales of the iPod line increased by 8% in a highly commoditized, shrinking media player market. Finally, Apple began selling iPads during the quarter, with total sales of more than 3 million units. What does Apple have that the others lack? Well, some great products (and services) to be sure, but it also excels at customer service and support, marketing, and distribution, and has one of the strongest brands globally. Its products are useful, simple to use, easy to acquire and augment, high quality, and considered very cool. They also evoke such an emotional response from many of Apple's customers, which they turn up their noses at competitive products.In other words, Apple appears to have mastered virtually every aspect of customer experience and the resultant loyalty of its customer base - even in difficult financial times. Through that unwavering customer focus, Apple continues to drive its revenues and profits to new heights. Other customer loyalty leaders like Wal-Mart, Google, Toyota and Honda are also doing well by focusing on customer experience as an essential driver of profitability. Service providers should note this performance and ask themselves how they might leverage the same principles to increase their own profitability. After all, that is what customer experience and loyalty are all about: profitability.To successfully manage all the critical touch points of customer experience, CSPs must shun the one-size-fits-all approach. They can no longer afford to view customer service fundamentally as an act of altruism - which mentality dates back to the industry's civil service days, when CSPs were typically government organizations that were critical to economic development and public safety.As regulators and public officials have pushed, and continue to push, service providers to new heights of reliability - using incentives and punishments - most CSPs already have some of the fundamental building blocks of customer service in place. Yet despite that history and experience, service providers still lag other industries in providing what is seen as good customer service.As we observed in the TMF's 2009 Insights Research report, Customer Experience Management: Driving Loyalty & Profitability there has been resurgence in interest by CSPs. More and more of them have stated ambitions to catch up other industries, and they are realizing that good customer service is a powerful strategy for increasing business performance and profitability, not an act of good will.CSPs are recognizing the connection between customer experience and profitability, as demonstrated in many studies. For example, according to research by Bain & Company, a 5 percent improvement in customer retention rates can yield as much as a 75 percent increase in profits for companies across a range of industries.After decades of customer experience strategy formulation, Bain partner and business author, Frederick Reichheld, considers "would you recommend us to a friend?" as the ultimate question for a customer. How many times have you or your friends recommended an iPod, iPhone or a Mac? What do your children recommend to their peers? Their peers to them?There are certain steps service providers have to take to create more personalized relationships with their customers, as well as reduce churn and increase profitability, all while becoming leaner and more agile. First, they have to define customer experience, we define it as the result of the sum of observations, perceptions, thoughts and feelings arising from interactions and relationships between customers and their service provider(s). Virtually every customer touch point - whether directly or indirectly linked to service providers and their partners - contributes to customer perception, satisfaction, loyalty, and ultimately profitability. Gaining leadership in customer experience and satisfaction will not be a simple task, as it is affected by virtually every customer-facing aspect of the service provider, and in turn impacts the service provider deeply - especially on the all-important bottom line. The scope of issues affecting customer experience is complex and dynamic.With new services, devices and applications extending the basis of customer experience to domains beyond the direct control of the service provider, it is likely to increase in complexity and dynamism.Customer loyalty = increased profitsAs stated earlier, customer experience programs are not fundamentally altruistic exercises, but a strategic means of improving competitiveness and profitability in the short and long term. Loyalty is essential to deriving long term profits from customers.Some of the earliest loyalty programs date back to the 1930s, when packaged goods companies offered embedded coupons for rewards to buyers, and eventually retail chains began offering reward programs to frequent shoppers. These programs continued for decades but were leapfrogged in the 1980s by more aggressive programs from the airlines.This movement was led by American Airlines, which launched the first full-scale loyalty marketing program of the modern era with the AAdvantage frequent flyer scheme. It was the first to reward frequent fliers with notional air miles that could be accumulated and later redeemed for free travel. Figure 1: Opportunities example of Customer loyalty driven profitOther airlines and travel providers were quick to grasp the incredible value of providing customers with an incentive to use their company exclusively. Within a few years, dozens of travel industry companies launched similar initiatives and now loyalty programs are achieving near-ubiquity in many service industries, especially those in which it is difficult to differentiate offerings by product attributes.The belief is that increased profitability will result from customer retention efforts because:•    The cost of acquisition occurs only at the beginning of a relationship: the longer the relationship, the lower the amortized cost;•    Account maintenance costs decline as a percentage of total costs, or as a percentage of revenue, over the lifetime of the relationship;•    Long term customers tend to be less inclined to switch and less price sensitive which can result in stable unit sales volume and increases in dollar-sales volume;•    Long term customers may initiate word-of-mouth promotions and referrals, which cost the company nothing and arguably are the most effective form of advertising;•    Long-term customers are more likely to buy ancillary products and higher margin supplemental products;•    Long term customers tend to be satisfied with their relationship with the company and are less likely to switch to competitors, making market entry or competitors gaining market share difficult;•    Regular customers tend to be less expensive to service, as they are familiar with the processes involved, require less 'education', and are consistent in their order placement;•    Increased customer retention and loyalty makes the employees' jobs easier and more satisfying. In turn, happy employees feed back into higher customer satisfaction in a virtuous circle. Figure 2: The virtuous circle of customer loyaltyFigure 2 represents a high-level example of a virtuous cycle driven by customer satisfaction and loyalty, depicting how superiority in product and service offerings, as well as strong customer support by competent employees, lead to higher sales and ultimately profitability. As stated above, this is not a new concept, but succeeding with it is difficult. It has eluded many a company driven to achieve profitability goals. Of course, for this circle to be virtuous, the customer relationship(s) must be profitable.Trying to maintain the loyalty of unprofitable customers is not a viable business strategy. It is, therefore, important that marketers can assess the profitability of each customer (or customer segment), and either improve or terminate relationships that are not profitable. This means each customer's 'relationship costs' must be understood and compared to their 'relationship revenue'. Customer lifetime value (CLV) is the most commonly used metric here, as it is generally accepted as a representation of exactly how much each customer is worth in monetary terms, and therefore a determinant of exactly how much a service provider should be willing to spend to acquire or retain that customer.CLV models make several simplifying assumptions and often involve the following inputs:•    Churn rate represents the percentage of customers who end their relationship with a company in a given period;•    Retention rate is calculated by subtracting the churn rate percentage from 100;•    Period/horizon equates to the units of time into which a customer relationship can be divided for analysis. A year is the most commonly used period for this purpose. Customer lifetime value is a multi-period calculation, often projecting three to seven years into the future. In practice, analysis beyond this point is viewed as too speculative to be reliable. The model horizon is the number of periods used in the calculation;•    Periodic revenue is the amount of revenue collected from a customer in a given period (though this is often extended across multiple periods into the future to understand lifetime value), such as usage revenue, revenues anticipated from cross and upselling, and often some weighting for referrals by a loyal customer to others; •    Retention cost describes the amount of money the service provider must spend, in a given period, to retain an existing customer. Again, this is often forecast across multiple periods. Retention costs include customer support, billing, promotional incentives and so on;•    Discount rate means the cost of capital used to discount future revenue from a customer. Discounting is an advanced method used in more sophisticated CLV calculations;•    Profit margin is the projected profit as a percentage of revenue for the period. This may be reflected as a percentage of gross or net profit. Again, this is generally projected across the model horizon to understand lifetime value.A strong focus on managing these inputs can help service providers realize stronger customer relationships and profits, but there are some obstacles to overcome in achieving accurate calculations of CLV, such as the complexity of allocating costs across the customer base. There are many costs that serve all customers which must be properly allocated across the base, and often a simple proportional allocation across the whole base or a segment may not accurately reflect the true cost of serving that customer;  This is made worse by the fragmentation of customer information, which is likely to be across a variety of product or operations groups, and may be difficult to aggregate due to different representations.In addition, there is the complexity of account relationships and structures to take into consideration. Complex account structures may not be understood or properly represented. For example, a profitable customer may have a separate account for a second home or another family member, which may appear to be unprofitable. If the service provider cannot relate the two accounts, CLV is not properly represented and any resultant cancellation of the apparently unprofitable account may result in the customer churning from the profitable one.In summary, if service providers are to realize strong customer relationships and their attendant profits, there must be a very strong focus on data management. This needs to be coupled with analytics that help business managers and those who work in customer-facing functions offer highly personalized solutions to customers, while maintaining profitability for the service provider. It's clear that acquiring new customers is expensive. Advertising costs, campaign management expenses, promotional service pricing and discounting, and equipment subsidies make a serious dent in a new customer's profitability. That is especially true given the rising subsidies for Smartphone users, which service providers hope will result in greater profits from profits from data services profitability in future.  The situation is made worse by falling prices and greater competition in mature markets.Customer acquisition through industry consolidation isn't cheap either. A North American service provider spent about $2,000 per subscriber in its acquisition of a smaller company earlier this year. While this has allowed it to leapfrog to become the largest mobile service provider in the country, it required a total investment of more than $28 billion (including assumption of the acquiree's debt).While many operating cost synergies clearly made this deal more attractive to the acquiring company, this is certainly an expensive way to acquire customers: the cost per subscriber in this case is not out of line with the prices others have paid for acquisitions.While growth by acquisition certainly increases overall revenues, it often creates tremendous challenges for profitability. Organic growth through increased customer loyalty and retention is a more effective driver of profit, as well as a stronger predictor of future profitability. Service providers, especially those in mature markets, are increasingly recognizing this and taking steps toward a creating a more personalized, flexible and satisfying experience for their customers.In summary, the clearest path to profitability for companies in virtually all industries is through customer retention and maximization of lifetime value. Service providers would do well to recognize this and focus attention on profitable customer relationships.

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  • CodePlex Daily Summary for Monday, April 09, 2012

    CodePlex Daily Summary for Monday, April 09, 2012Popular ReleasesStyleCop+: StyleCop+ 1.8: Built over StyleCop 4.7.17.0 According to http://stylecop.codeplex.com/workitem/7156, it should be the last version which is released without new features and only for compatibility reasons. Do not forget to Unblock the file after downloading (more details) Stay tuned!Path Copy Copy: 10.1: This release addresses the following work items: 11357 11358 11359 This release is a recommended upgrade, especially for users who didn't install the 10.0.1 version.ExtAspNet: ExtAspNet v3.1.3: ExtAspNet - ?? ExtJS ??? ASP.NET 2.0 ???,????? AJAX ?????????? ExtAspNet ????? ExtJS ??? ASP.NET 2.0 ???,????? AJAX ??????????。 ExtAspNet ??????? JavaScript,?? CSS,?? UpdatePanel,?? ViewState,?? WebServices ???????。 ??????: IE 7.0, Firefox 3.6, Chrome 3.0, Opera 10.5, Safari 3.0+ ????:Apache License 2.0 (Apache) ??:http://extasp.net/ ??:http://bbs.extasp.net/ ??:http://extaspnet.codeplex.com/ ??:http://sanshi.cnblogs.com/ ????: +2012-04-08 v3.1.3 -??Language="zh_TW"?JS???BUG(??)。 +?D...Coding4Fun Tools: Coding4Fun.Phone.Toolkit v1.5.5: New Controls ChatBubble ChatBubbleTextBox OpacityToggleButton New Stuff TimeSpan languages added: RU, SK, CS Expose the physics math from TimeSpanPicker Image Stretch now on buttons Bug Fixes Layout fix so RoundToggleButton and RoundButton are exactly the same Fix for ColorPicker when set via code behind ToastPrompt bug fix with OnNavigatedTo Toast now adjusts its layout if the SIP is up Fixed some issues with Expression Blend supportHarness - Internet Explorer Automation: Harness 2.0.3: support the operation fo frameset, frame and iframe Add commands SwitchFrame GetUrl GoBack GoForward Refresh SetTimeout GetTimeout Rename commands GetActiveWindow to GetActiveBrowser SetActiveWindow to SetActiveBrowser FindWindowAll to FindBrowser NewWindow to NewBrowser GetMajorVersion to GetVersionBetter Explorer: Better Explorer 2.0.0.861 Alpha: - fixed new folder button operation not work well in some situations - removed some unnecessary code like subclassing that is not needed anymore - Added option to make Better Exlorer default (at least for WIN+E operations) - Added option to enable file operation replacements (like Terracopy) to work with Better Explorer - Added some basic usability to "Share" button - Other fixesText Designer Outline Text: Version 2 Preview 2: Added Fake 3D demos for C++ MFC, C# Winform and C# WPFLightFarsiDictionary - ??????? ??? ?????/???????: LightFarsiDictionary - v1: LightFarsiDictionary - v1WPF Application Framework (WAF): WPF Application Framework (WAF) 2.5.0.3: Version: 2.5.0.3 (Milestone 3): This release contains the source code of the WPF Application Framework (WAF) and the sample applications. Requirements .NET Framework 4.0 (The package contains a solution file for Visual Studio 2010) The unit test projects require Visual Studio 2010 Professional Changelog Legend: [B] Breaking change; [O] Marked member as obsolete [O] WAF: Mark the StringBuilderExtensions class as obsolete because the AppendInNewLine method can be replaced with string.Jo...GeoMedia PostGIS data server: PostGIS GDO 1.0.1.2: This is a new version of GeoMeda PostGIS data server which supports user rights. It means that only those feature classes, which the current user has rights to select, are visible in GeoMedia. Issues fixed in this release Fixed problem with renaming and deleting feature classes - IMPORTANT! - the gfeatures view must be recreated so that this issue is completely fixed. The attached script "GFeaturesView2.sql" can be used to accomplish this task. Another way is to drop and recreate the metadat...SkyDrive Connector for SharePoint: SkyDrive Connector for SharePoint: Fixed a few bugs pertaining to live authentication Removed dependency on Shared Documents Removed CallBack web part propertyClosedXML - The easy way to OpenXML: ClosedXML 0.65.2: Aside from many bug fixes we now have Conditional Formatting The conditional formatting was sponsored by http://www.bewing.nl (big thanks) New on v0.65.1 Fixed issue when loading conditional formatting with default values for icon sets New on v0.65.2 Fixed issue loading conditional formatting Improved inserts performanceLiberty: v3.2.0.0 Release 4th April 2012: Change Log-Added -Halo 3 support (invincibility, ammo editing) -Halo 3: ODST support (invincibility, ammo editing) -The file transfer page now shows its progress in the Windows 7 taskbar -"About this build" settings page -Reach Change what an object is carrying -Reach Change which node a carried object is attached to -Reach Object node viewer and exporter -Reach Change which weapons you are carrying from the object editor -Reach Edit the weapon controller of vehicles and turrets -An error dia...MSBuild Extension Pack: April 2012: Release Blog Post The MSBuild Extension Pack April 2012 release provides a collection of over 435 MSBuild tasks. A high level summary of what the tasks currently cover includes the following: System Items: Active Directory, Certificates, COM+, Console, Date and Time, Drives, Environment Variables, Event Logs, Files and Folders, FTP, GAC, Network, Performance Counters, Registry, Services, Sound Code: Assemblies, AsyncExec, CAB Files, Code Signing, DynamicExecute, File Detokenisation, GUID’...DotNetNuke® Community Edition CMS: 06.01.05: Major Highlights Fixed issue that stopped users from creating vocabularies when the portal ID was not zero Fixed issue that caused modules configured to be displayed on all pages to be added to the wrong container in new pages Fixed page quota restriction issue in the Ribbon Bar Removed restriction that would not allow users to use a dash in page names. Now users can create pages with names like "site-map" Fixed issue that was causing the wrong container to be loaded in modules wh...51Degrees.mobi - Mobile Device Detection and Redirection: 2.1.3.1: One Click Install from NuGet Changes to Version 2.1.3.11. [assembly: AllowPartiallyTrustedCallers] has been added back into the AssemblyInfo.cs file to prevent failures with other assemblies in Medium trust environments. 2. The Lite data embedded into the assembly has been updated to include devices from December 2011. The 42 new RingMark properties will return Unknown if RingMark data is not available. Changes to Version 2.1.2.11Code Changes 1. The project is now licenced under the Mozilla...MVC Controls Toolkit: Mvc Controls Toolkit 2.0.0: Added Support for Mvc4 beta and WebApi The SafeqQuery and HttpSafeQuery IQueryable implementations that works as wrappers aroung any IQueryable to protect it from unwished queries. "Client Side" pager specialized in paging javascript data coming either from a remote data source, or from local data. LinQ like fluent javascript api to build queries either against remote data sources, or against local javascript data, with exactly the same interface. There are 3 different query objects exp...nopCommerce. Open source shopping cart (ASP.NET MVC): nopcommerce 2.50: Highlight features & improvements: • Significant performance optimization. • Allow store owners to create several shipments per order. Added a new shipping status: “Partially shipped”. • Pre-order support added. Enables your customers to place a Pre-Order and pay for the item in advance. Displays “Pre-order” button instead of “Buy Now” on the appropriate pages. Makes it possible for customer to buy available goods and Pre-Order items during one session. It can be managed on a product variant ...WiX Toolset: WiX v3.6 RC0: WiX v3.6 RC0 (3.6.2803.0) provides support for VS11 and a more stable Burn engine. For more information see Rob's blog post about the release: http://robmensching.com/blog/posts/2012/4/3/WiX-v3.6-Release-Candidate-Zero-availableSageFrame: SageFrame 2.0: Sageframe is an open source ASP.NET web development framework developed using ASP.NET 3.5 with service pack 1 (sp1) technology. It is designed specifically to help developers build dynamic website by providing core functionality common to most web applications.New ProjectsAprilSpring: Common Framework by pansq and huangghASP.Net MVC Dynamic JS/CSS Script Compression Framework: ASP.Net MVC JS and CSS dynamic script compression and composite script library. Also resolves virtual content urls in CSS files.BANews: ???????????????????,??SQL+Server2008,C#,asp.net????,??????Jquery?CSS+DIV??。??????,?????????????,????????,??????,??。Blazonisation: If have emblem of some state, but don't know anything about it, you can use this tool to resolve your problem. Controle de Campenato: Outro Projeto com alunos da Infnet onde desenvolveremos um controle de campeonato...Controle Financeiro Pessoal Web: Projeto desenvolvido com os alunos do curso Oficial da Microsoft na INFNET. Consiste em controlar as despesas e receitas durante o mes e realizar uma projeção sobre os próximos meses. Bons Estudos, Prof. Carlos PedroCoPro - The .NET Content Provisioning Framework: CoPro makes content management, localization and globalization for ASP.NET Developers easier. It provides a framework which takes care of all management and provisioning activities and the developer only has to create the content and place it on the site. It is developed in C#.cppERF: Class ERF function. Test on VC++ 2008 express, and cygwin.Dev Studio 17 Web-Based FTP Client: Dev Studio 17 Web-Based FTP Client is a web based ftp application built using asp.net, c#.EasyCRMNet: EasyCRMNetEnterpriseLibrary Azure Backing Store: Most developers face difficulties in migrating the application, which is using caching block of Enterprise library, to azure due to unavailability of app fabric cache backing store for Enterprise Library. This library provides an app fabric backing store for enterprise library.Event Aggregator: One of the key aspects in application design is managing dependencies between modules. Good architecture might begin to suffer from strong coupling as long as the project grows. All this affects further development by making it harder to change modules (a change in one module usually forces a ripple effect of changes in other modules), also strongly coupled modules are harder to reuse and test. Message coupling is a good choice in developing loosely coupled architecture. This is the looses...FarhadYazdan-Panah Personal Repsitory: A place for backupFluent Assertions MVC: MVC Extensions for Fluent Assertions library. Source Code is on GitHub: https://github.com/CaseyBurns/FluentAssertions.MVCGboot: GtalkBotGetPicture: GetPicture is a project that get some pictures at a website.It is not good,just use to study.gmfbridge: clone for gmfbridge http://www.gdcl.co.uk/gmfbridge/GoodStore: ??????????,??B/S??,asp.net?sqlserver???,???????,?????????。。。JSLint for Resharper: Adds highlighting of JSLint validation errors to Resharper. kiemtien: Alpha state website, very unstable.nuIDE Kinect Prototype (Experimental): Prototype for Kinect-integrated Visual Studio extension concept. (Not yet alpha - throw away code)PB-LOG-Quick and easy XML logger for .NET: PB-LOG is a quick and easy XML logger for all kink of .NET application. You can insert log associated to a user. There're 4 kind of log: Error, Info, Warning, Event. It's developed in C# 4. There's also a PB-LOG for WP7.PB-LOG-WP7-Quick and easy XML logger for Windows Phone 7: PB-LOG is a quick and easy XML logger for all Windows Phone 7. You can insert log associated to a user. There're 4 kind of log: Error, Info, Warning, Event. It's developed in C# 4.Persian_Calendar_for_Microsoft_Office: "Persian_Calendar_for_Microsoft_Office" makes it easier for Office user group to do their tasks according to time-sheets in IRAN. You'll no longer have to depend on other forms of calendar. It would be developed in any programming language esp C#.Projeto Agenda FPU: Projeto AgendaPS Framework: PS.Framework is an Application Framework to simplify the developement of .NET Applications. It's containing many helpfull classes and functions e.g. an RemotingInterface to simplify the use of .NET Remoting.Quizzer123: Awesome application for quizzes and tests!SharePoint 2010 Automatic Content Database Selection: This solution for SharePoint 2010 automatically selects the smallest content database when you create a new site collection in a web application.SIToFb2: samizdat to bf2 converterSmart Logger: SmartLogger is a web service that can consume exceptions thrown from client applications. The exceptions can be categorized based on severity, applications and exception time stamp. It also includes a search feature to drill down the exceptions log based on search criteria. The release 1.0 will include logging exceptions with search feature. Adding new applications and user right management will follow.Sync Sync: [image:365572] A SharePoint ETL and migration toolTestCuttingStockUsingSolverFoundation: using solver foundation from msft to solve civ e 606 group assignment 2, the cutting stock problem.Vote: ?,???????????????!??,????,?????!WebFurniture: Web-?????????? ??? ?????????????? ????????? ???????yammyy2: yammyy2 zhongjh: ?????????,???????。

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  • C#/.NET Little Wonders: The Useful But Overlooked Sets

    - by James Michael Hare
    Once again we consider some of the lesser known classes and keywords of C#.  Today we will be looking at two set implementations in the System.Collections.Generic namespace: HashSet<T> and SortedSet<T>.  Even though most people think of sets as mathematical constructs, they are actually very useful classes that can be used to help make your application more performant if used appropriately. A Background From Math In mathematical terms, a set is an unordered collection of unique items.  In other words, the set {2,3,5} is identical to the set {3,5,2}.  In addition, the set {2, 2, 4, 1} would be invalid because it would have a duplicate item (2).  In addition, you can perform set arithmetic on sets such as: Intersections: The intersection of two sets is the collection of elements common to both.  Example: The intersection of {1,2,5} and {2,4,9} is the set {2}. Unions: The union of two sets is the collection of unique items present in either or both set.  Example: The union of {1,2,5} and {2,4,9} is {1,2,4,5,9}. Differences: The difference of two sets is the removal of all items from the first set that are common between the sets.  Example: The difference of {1,2,5} and {2,4,9} is {1,5}. Supersets: One set is a superset of a second set if it contains all elements that are in the second set. Example: The set {1,2,5} is a superset of {1,5}. Subsets: One set is a subset of a second set if all the elements of that set are contained in the first set. Example: The set {1,5} is a subset of {1,2,5}. If We’re Not Doing Math, Why Do We Care? Now, you may be thinking: why bother with the set classes in C# if you have no need for mathematical set manipulation?  The answer is simple: they are extremely efficient ways to determine ownership in a collection. For example, let’s say you are designing an order system that tracks the price of a particular equity, and once it reaches a certain point will trigger an order.  Now, since there’s tens of thousands of equities on the markets, you don’t want to track market data for every ticker as that would be a waste of time and processing power for symbols you don’t have orders for.  Thus, we just want to subscribe to the stock symbol for an equity order only if it is a symbol we are not already subscribed to. Every time a new order comes in, we will check the list of subscriptions to see if the new order’s stock symbol is in that list.  If it is, great, we already have that market data feed!  If not, then and only then should we subscribe to the feed for that symbol. So far so good, we have a collection of symbols and we want to see if a symbol is present in that collection and if not, add it.  This really is the essence of set processing, but for the sake of comparison, let’s say you do a list instead: 1: // class that handles are order processing service 2: public sealed class OrderProcessor 3: { 4: // contains list of all symbols we are currently subscribed to 5: private readonly List<string> _subscriptions = new List<string>(); 6:  7: ... 8: } Now whenever you are adding a new order, it would look something like: 1: public PlaceOrderResponse PlaceOrder(Order newOrder) 2: { 3: // do some validation, of course... 4:  5: // check to see if already subscribed, if not add a subscription 6: if (!_subscriptions.Contains(newOrder.Symbol)) 7: { 8: // add the symbol to the list 9: _subscriptions.Add(newOrder.Symbol); 10: 11: // do whatever magic is needed to start a subscription for the symbol 12: } 13:  14: // place the order logic! 15: } What’s wrong with this?  In short: performance!  Finding an item inside a List<T> is a linear - O(n) – operation, which is not a very performant way to find if an item exists in a collection. (I used to teach algorithms and data structures in my spare time at a local university, and when you began talking about big-O notation you could immediately begin to see eyes glossing over as if it was pure, useless theory that would not apply in the real world, but I did and still do believe it is something worth understanding well to make the best choices in computer science). Let’s think about this: a linear operation means that as the number of items increases, the time that it takes to perform the operation tends to increase in a linear fashion.  Put crudely, this means if you double the collection size, you might expect the operation to take something like the order of twice as long.  Linear operations tend to be bad for performance because they mean that to perform some operation on a collection, you must potentially “visit” every item in the collection.  Consider finding an item in a List<T>: if you want to see if the list has an item, you must potentially check every item in the list before you find it or determine it’s not found. Now, we could of course sort our list and then perform a binary search on it, but sorting is typically a linear-logarithmic complexity – O(n * log n) - and could involve temporary storage.  So performing a sort after each add would probably add more time.  As an alternative, we could use a SortedList<TKey, TValue> which sorts the list on every Add(), but this has a similar level of complexity to move the items and also requires a key and value, and in our case the key is the value. This is why sets tend to be the best choice for this type of processing: they don’t rely on separate keys and values for ordering – so they save space – and they typically don’t care about ordering – so they tend to be extremely performant.  The .NET BCL (Base Class Library) has had the HashSet<T> since .NET 3.5, but at that time it did not implement the ISet<T> interface.  As of .NET 4.0, HashSet<T> implements ISet<T> and a new set, the SortedSet<T> was added that gives you a set with ordering. HashSet<T> – For Unordered Storage of Sets When used right, HashSet<T> is a beautiful collection, you can think of it as a simplified Dictionary<T,T>.  That is, a Dictionary where the TKey and TValue refer to the same object.  This is really an oversimplification, but logically it makes sense.  I’ve actually seen people code a Dictionary<T,T> where they store the same thing in the key and the value, and that’s just inefficient because of the extra storage to hold both the key and the value. As it’s name implies, the HashSet<T> uses a hashing algorithm to find the items in the set, which means it does take up some additional space, but it has lightning fast lookups!  Compare the times below between HashSet<T> and List<T>: Operation HashSet<T> List<T> Add() O(1) O(1) at end O(n) in middle Remove() O(1) O(n) Contains() O(1) O(n)   Now, these times are amortized and represent the typical case.  In the very worst case, the operations could be linear if they involve a resizing of the collection – but this is true for both the List and HashSet so that’s a less of an issue when comparing the two. The key thing to note is that in the general case, HashSet is constant time for adds, removes, and contains!  This means that no matter how large the collection is, it takes roughly the exact same amount of time to find an item or determine if it’s not in the collection.  Compare this to the List where almost any add or remove must rearrange potentially all the elements!  And to find an item in the list (if unsorted) you must search every item in the List. So as you can see, if you want to create an unordered collection and have very fast lookup and manipulation, the HashSet is a great collection. And since HashSet<T> implements ICollection<T> and IEnumerable<T>, it supports nearly all the same basic operations as the List<T> and can use the System.Linq extension methods as well. All we have to do to switch from a List<T> to a HashSet<T>  is change our declaration.  Since List and HashSet support many of the same members, chances are we won’t need to change much else. 1: public sealed class OrderProcessor 2: { 3: private readonly HashSet<string> _subscriptions = new HashSet<string>(); 4:  5: // ... 6:  7: public PlaceOrderResponse PlaceOrder(Order newOrder) 8: { 9: // do some validation, of course... 10: 11: // check to see if already subscribed, if not add a subscription 12: if (!_subscriptions.Contains(newOrder.Symbol)) 13: { 14: // add the symbol to the list 15: _subscriptions.Add(newOrder.Symbol); 16: 17: // do whatever magic is needed to start a subscription for the symbol 18: } 19: 20: // place the order logic! 21: } 22:  23: // ... 24: } 25: Notice, we didn’t change any code other than the declaration for _subscriptions to be a HashSet<T>.  Thus, we can pick up the performance improvements in this case with minimal code changes. SortedSet<T> – Ordered Storage of Sets Just like HashSet<T> is logically similar to Dictionary<T,T>, the SortedSet<T> is logically similar to the SortedDictionary<T,T>. The SortedSet can be used when you want to do set operations on a collection, but you want to maintain that collection in sorted order.  Now, this is not necessarily mathematically relevant, but if your collection needs do include order, this is the set to use. So the SortedSet seems to be implemented as a binary tree (possibly a red-black tree) internally.  Since binary trees are dynamic structures and non-contiguous (unlike List and SortedList) this means that inserts and deletes do not involve rearranging elements, or changing the linking of the nodes.  There is some overhead in keeping the nodes in order, but it is much smaller than a contiguous storage collection like a List<T>.  Let’s compare the three: Operation HashSet<T> SortedSet<T> List<T> Add() O(1) O(log n) O(1) at end O(n) in middle Remove() O(1) O(log n) O(n) Contains() O(1) O(log n) O(n)   The MSDN documentation seems to indicate that operations on SortedSet are O(1), but this seems to be inconsistent with its implementation and seems to be a documentation error.  There’s actually a separate MSDN document (here) on SortedSet that indicates that it is, in fact, logarithmic in complexity.  Let’s put it in layman’s terms: logarithmic means you can double the collection size and typically you only add a single extra “visit” to an item in the collection.  Take that in contrast to List<T>’s linear operation where if you double the size of the collection you double the “visits” to items in the collection.  This is very good performance!  It’s still not as performant as HashSet<T> where it always just visits one item (amortized), but for the addition of sorting this is a good thing. Consider the following table, now this is just illustrative data of the relative complexities, but it’s enough to get the point: Collection Size O(1) Visits O(log n) Visits O(n) Visits 1 1 1 1 10 1 4 10 100 1 7 100 1000 1 10 1000   Notice that the logarithmic – O(log n) – visit count goes up very slowly compare to the linear – O(n) – visit count.  This is because since the list is sorted, it can do one check in the middle of the list, determine which half of the collection the data is in, and discard the other half (binary search).  So, if you need your set to be sorted, you can use the SortedSet<T> just like the HashSet<T> and gain sorting for a small performance hit, but it’s still faster than a List<T>. Unique Set Operations Now, if you do want to perform more set-like operations, both implementations of ISet<T> support the following, which play back towards the mathematical set operations described before: IntersectWith() – Performs the set intersection of two sets.  Modifies the current set so that it only contains elements also in the second set. UnionWith() – Performs a set union of two sets.  Modifies the current set so it contains all elements present both in the current set and the second set. ExceptWith() – Performs a set difference of two sets.  Modifies the current set so that it removes all elements present in the second set. IsSupersetOf() – Checks if the current set is a superset of the second set. IsSubsetOf() – Checks if the current set is a subset of the second set. For more information on the set operations themselves, see the MSDN description of ISet<T> (here). What Sets Don’t Do Don’t get me wrong, sets are not silver bullets.  You don’t really want to use a set when you want separate key to value lookups, that’s what the IDictionary implementations are best for. Also sets don’t store temporal add-order.  That is, if you are adding items to the end of a list all the time, your list is ordered in terms of when items were added to it.  This is something the sets don’t do naturally (though you could use a SortedSet with an IComparer with a DateTime but that’s overkill) but List<T> can. Also, List<T> allows indexing which is a blazingly fast way to iterate through items in the collection.  Iterating over all the items in a List<T> is generally much, much faster than iterating over a set. Summary Sets are an excellent tool for maintaining a lookup table where the item is both the key and the value.  In addition, if you have need for the mathematical set operations, the C# sets support those as well.  The HashSet<T> is the set of choice if you want the fastest possible lookups but don’t care about order.  In contrast the SortedSet<T> will give you a sorted collection at a slight reduction in performance.   Technorati Tags: C#,.Net,Little Wonders,BlackRabbitCoder,ISet,HashSet,SortedSet

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  • The Changing Face of PASS

    - by Bill Graziano
    I’m starting my sixth year on the PASS Board.  I served two years as the Program Director, two years as the Vice-President of Marketing and I’m starting my second year as the Executive Vice-President of Finance.  There’s a pretty good chance that if PASS has done something you don’t like or is doing something you don’t like, that I’m involved in one way or another. Andy Leonard asked in a comment on his blog if the Board had ever reversed itself based on community input.  He asserted that it hadn’t.  I disagree.  I’m not going to try and list all the changes we make inside portfolios based on feedback from and meetings with the community.  I’m going to focus on major governance issues since I was elected to the Board. Management Company The first big change was our management company.  Our old management company had a standard approach to running a non-profit.  It worked well when PASS was launched.  Having a ready-made structure and process to run the organization enabled the organization to grow quickly.  As time went on we were limited in some of the things we wanted to do.  The more involved you were with PASS, the more you saw these limitations.  Key volunteers were regularly providing feedback that they wanted certain changes that were difficult for us to accomplish.  The Board at that time wanted changes that were difficult or impossible to accomplish under that structure. This was not a simple change.  Imagine a $2.5 million dollar company letting all its employees go on a Friday and starting with a new staff on Monday.  We also had a very narrow window to accomplish that so that we wouldn’t affect the Summit – our only source of revenue.  We spent the year after the change rebuilding processes and putting on the Summit in Denver.  That’s a concrete example of a huge change that PASS made to better serve its members.  And it was a change that many in the community were telling us we needed to make. Financials We heard regularly from our members that they wanted our financials posted.  Today on our web site you can find audited financials going back to 2004.  We publish our budget at the start of each year.  If you ask a question about the financials on the PASS site I do my best to answer it.  I’m also trying to do a better job answering financial questions posted in other locations.  (And yes, I know I owe a few of you some blog posts.) That’s another concrete example of a change that our members asked for that the Board agreed was a good decision. Minutes When I started on the Board the meeting minutes were very limited.  The minutes from a two day Board meeting might fit on one page.  I think we did the bare minimum we were legally required to do.  Today Board meeting minutes run from 5 to 12 pages and go into incredible detail on what we talk about.  There are certain topics that are NDA but where possible we try to list the topic we discussed but that the actual discussion was under NDA.  We also publish the agenda of Board meetings ahead of time. This is another specific example where input from the community influenced the decision.  It was certainly easier to have limited minutes but I think the extra effort helps our members understand what’s going on. Board Q&A At the 2009 Summit the Board held its first public Q&A with our members.  We’d always been available individually to answer questions.  There’s a benefit to getting us all in one room and asking the really hard questions to watch us squirm.  We learn what questions we don’t have good answers for.  We get to see how many people in the crowd look interested in the various questions and answers. I don’t recall the genesis of how this came about.  I’m fairly certain there was some community pressure though. Board Votes Until last November, the Board only reported the vote totals and not how individual Board members voted.  That was one of the topics at a great lunch I had with Tim Mitchell and Kendal van Dyke at the Summit.  That was also the topic of the first question asked at the Board Q&A by Kendal.  Kendal expressed his opposition to to anonymous votes clearly and passionately and without trying to paint anyone into a corner.  Less than 24 hours later the PASS Board voted to make individual votes public unless the topic was under NDA.  That’s another area where the Board decided to change based on feedback from our members. Summit Location While this isn’t actually a governance issue it is one of the more public decisions we make that has taken some public criticism.  There is a significant portion of our members that want the Summit near them.  There is a significant portion of our members that like the Summit in Seattle.  There is a significant portion of our members that think it should move around the country.  I was one that felt strongly that there were significant, tangible benefits to our attendees to being in Seattle every year.  I’m also one that has been swayed by some very compelling arguments that we need to have at least one outside Seattle and then revisit the decision.  I can’t tell you how the Board will vote but I know the opinion of our members weighs heavily on the decision. Elections And that brings us to the grand-daddy of all governance issues.  My thesis for this blog post is that the PASS Board has implemented policy changes in response to member feedback.  It isn’t to defend or criticize our election process.  It’s just to say that is has been under going continuous change since I’ve been on the Board.  I ran for the Board in the fall of 2005.  I don’t know much about what happened before then.  I was actively volunteering for PASS for four years prior to that as a chapter leader and on the program committee.  I don’t recall any complaints about elections but that doesn’t mean they didn’t occur.  The questions from the Nominating Committee (NomCom) were trivial and the selection process rudimentary (For example, “Tell us about your accomplishments”).  I don’t even remember who I ran against or how many other people ran.  I ran for the VP of Marketing in the fall of 2007.  I don’t recall any significant changes the Board made in the election process for that election.  I think a lot of the changes in 2007 came from us asking the management company to work on the election process.  I was expecting a similar set of puff ball questions from my previous election.  Boy, was I in for a shock.  The NomCom had found a much better set of questions and really made the interview portion difficult.  The questions were much more behavioral in nature.  I’d already written about my vision for PASS and my goals.  They wanted to know how I handled adversity, how I handled criticism, how I handled conflict, how I handled troublesome volunteers, how I motivated people and how I responded to motivation. And many, many other things. They grilled me for over an hour.  I’ve done a fair bit of technical sales in my time.  I feel I speak well under pressure addressing pointed questions.  This interview intentionally put me under pressure.  In addition to wanting to know about my interpersonal skills, my work experience, my volunteer experience and my supervisory experience they wanted to see how I’d do under pressure.  They wanted to see who would respond under pressure and who wouldn’t.  It was a bit of a shock. That was the first big change I remember in the election process.  I know there were other improvements around the process but none of them stick in my mind quite like the unexpected hour-long grilling. The next big change I remember was after the 2009 elections.  Andy Warren was unhappy with the election process and wanted to make some changes.  He worked with Hannes at HQ and they came up with a better set of processes.  I think Andy moved PASS in the right direction.  Nonetheless, after the 2010 election even more people were very publicly clamoring for changes to our election process.  In August of 2010 we had a choice to make.  There were numerous bloggers criticizing the Board and our upcoming election.  The easy change would be to announce that we were changing the process in a way that would satisfy our critics.  I believe that a knee-jerk response to criticism is seldom correct. Instead the Board spent August and September and October and November listening to the community.  I visited two SQLSaturdays and asked questions of everyone I could.  I attended chapter meetings and asked questions of as many people as they’d let me.  At Summit I made it a point to introduce myself to strangers and ask them about the election.  At every breakfast I’d sit down at a table full of strangers and ask about the election.  I’m happy to say that I left most tables arguing about the election.  Most days I managed to get 2 or 3 breakfasts in. I spent less time talking to people that had already written about the election.  They were already expressing their opinion.  I wanted to talk to people that hadn’t spoken up.  I wanted to know what the silent majority thought.  The Board all attended the Q&A session where our members expressed their concerns about a variety of issues including the election. The PASS Board also chose to create the Election Review Committee.  We wanted people from the community that had been involved with PASS to look at our election process with fresh eyes while listening to what the community had to say and give us some advice on how we could improve the process.  I’m a part of this as is Andy Warren.  None of the other members are on the Board.  I’ve sat in numerous calls and interviews with this group and attended an open meeting at the Summit.  We asked anyone that wanted to discuss the election to come speak with us.  The ERC held an open meeting at the Summit and invited anyone to attend.  There are forums on the ERC web site where we’ve invited people to participate.  The ERC has reached to key people involved in recent elections.  The years that I haven’t mentioned also saw minor improvements in the election process.  Off the top of my head I don’t recall what exact changes were made each year.  Specifically since the 2010 election we’ve gone out of our way to seek input from the community about the process.  I’m not sure what more we could have done to invite feedback from the community. I think to say that we haven’t “fixed” the election process isn’t a fair criticism at this time.  We haven’t rushed any changes through the process.  If you don’t see any changes in our election process in July or August then I think it’s fair to criticize us for ignoring the community or ask for an explanation for what we’ve done. In Summary Andy’s main point was that the PASS Board hasn’t changed in response to our members wishes.  I think I’ve shown that time and time again the PASS Board has changed in response to what our members want.  There are only two outstanding issues: Summit location and elections.  The 2013 Summit location hasn’t been decided yet.  Our work on the elections is also in progress.  And at every step in the election review we’ve gone out of our way to listen to the community and incorporate their feedback on the process. I also hope I’m not encouraging everyone that wants some change in the organization to organize a “blog rush” against the Board.  We take public suggestions very seriously but we also take the time to evaluate those suggestions and learn what the rest of our members think and make a measured decision.

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  • Tips for XNA WP7 Developers

    - by Michael B. McLaughlin
    There are several things any XNA developer should know/consider when coming to the Windows Phone 7 platform. This post assumes you are familiar with the XNA Framework and with the changes between XNA 3.1 and XNA 4.0. It’s not exhaustive; it’s simply a list of things I’ve gathered over time. I may come back and add to it over time, and I’m happy to add anything anyone else has experienced or learned as well. Display · The screen is either 800x480 or 480x800. · But you aren’t required to use only those resolutions. · The hardware scaler on the phone will scale up from 240x240. · One dimension will be capped at 800 and the other at 480; which depends on your code, but you cannot have, e.g., an 800x600 back buffer – that will be created as 800x480. · The hardware scaler will not normally change aspect ratio, though, so no unintended stretching. · Any dimension (width, height, or both) below 240 will be adjusted to 240 (without any aspect ratio adjustment such that, e.g. 200x240 will be treated as 240x240). · Dimensions below 240 will be honored in terms of calculating whether to use portrait or landscape. · If dimensions are exactly equal or if height is greater than width then game will be in portrait. · If width is greater than height, the game will be in landscape. · Landscape games will automatically flip if the user turns the phone 180°; no code required. · Default landscape is top = left. In other words a user holding a phone who starts a landscape game will see the first image presented so that the “top” of the screen is along the right edge of his/her phone, such that the natural behavior would be to turn the phone 90° so that the top of the phone will be held in the user’s left hand and the bottom would be held in the user’s right hand. · The status bar (where the clock, battery power, etc., are found) is hidden when the Game-derived class sets GraphicsDeviceManager.IsFullScreen = true. It is shown when IsFullScreen = false. The default value is false (i.e. the status bar is shown). · You should have a good reason for hiding the status bar. Users find it helpful to know what time it is, how much charge their battery has left, and whether or not their phone is in service range. This is especially true for casual games that you expect someone to play for a few minutes at a time, e.g. while waiting for some event to start, for a phone call to come in, or for a train, bus, or subway to arrive. · In portrait mode, the status bar occupies 32 pixels of space. This means that a game with a back buffer of 480x800 will be scaled down to occupy approximately 461x768 screen pixels. Setting the back buffer to 480x768 (or some resolution with the same 0.625 aspect ratio) will avoid this scaling. · In landscape mode, the status bar occupies 72 pixels of space. This means that a game with a back buffer of 800x480 will be scaled down to occupy approximately 728x437 screen pixels. Setting the back buffer to 728x480 (or some resolution with the same 1.51666667 aspect ratio) will avoid this scaling. Input · Touch input is scaled with screen size. · So if your back buffer is 600x360, a tap in the bottom right corner will come in as (599,359). You don’t need to do anything special to get this automatic scaling of touch behavior. · If you do not use full area of the screen, any touch input outside the area you use will still register as a touch input. For example, if you set a portrait resolution of 240x240, it would be scaled up to occupy a 480x480 area, centered in the screen. If you touch anywhere above this area, you will get a touch input of (X,0) where X is a number from 0 to 239 (in accordance with your 240 pixel wide back buffer). Any touch below this area will give a touch input of (X,239). · If you keep the status bar visible, touches within its area will not be passed to your game. · In general, a screen measurement is the diagonal. So a 3.5” screen is 3.5” long from the bottom right corner to the top left corner. With an aspect ratio of 0.6 (480/800 = 0.6), this means that a phone with a 3.5” screen is only approximately 1.8” wide by 3” tall. So there are approximately 267 pixels in an inch on a 3.5” screen. · Again, this time in metric! 3.5 inches is approximately 8.89 cm. So an 8.89 cm screen is 8.89 cm long from the bottom right corner to the top left corner. With an aspect ratio of 0.6, this means that a phone with an 8.89 cm screen is only approximately 4.57 cm wide by 7.62 cm tall. So there are approximately 105 pixels in a centimeter on an 8.89 cm screen. · Think about the size of your finger tip. If you do not have large hands, think about the size of the fingertip of someone with large hands. Consider that when you are sizing your touch input. Especially consider that when you are spacing two touch targets near one another. You need to judge it for yourself, but items that are next to each other and are each 100x100 should be fine when it comes to selecting items individually. Smaller targets than that are ok provided that you leave space between them. · You want your users to have a pleasant experience. Making touch controls too small or too close to one another will make them nervous about whether they will touch the right target. Take this into account when you plan out your game initially. If possible, do some quick size mockups on an actual phone using colored rectangles that you position and size where you plan to have your game controls. Adjust as necessary. · People do not have transparent hands! Nor are their hands the size of a mouse pointer icon. Consider leaving a dedicated space for input rather than forcing the user to cover up to one-third of the screen with a finger just to play the game. · Another benefit of designing your controls to use a dedicated area is that you’re less likely to have players moving their finger(s) so frantically that they accidentally hit the back button, start button, or search button (many phones have one or more of these on the screen itself – it’s easy to hit one by accident and really annoying if you hit, e.g., the search button and then quickly tap back only to find out that the game didn’t save your progress such that you just wasted all the time you spent playing). · People do not like doing somersaults in order to move something forward with accelerometer-based controls. Test your accelerometer-based controls extensively and get a lot of feedback. Very well-known games from noted publishers have created really bad accelerometer controls and been virtually unplayable as a result. Also be wary of exceptions and other possible failures that the documentation warns about. · When done properly, the accelerometer can add a nice touch to your game (see, e.g. ilomilo where the accelerometer was used to move the background; it added a nice touch without frustrating the user; I also think CarniVale does direct accelerometer controls very well). However, if done poorly, it will make your game an abomination unto the Marketplace. Days, weeks, perhaps even months of development time that you will never get back. I won’t name names; you can search the marketplace for games with terrible reviews and you’ll find them. Graphics · The maximum frame rate is 30 frames per second. This was set as a compromise between battery life and quality. · At least one model of phone is known to have a screen refresh rate that is between 59 and 60 hertz. Because of this, using a fixed time step with a target frame rate of 30 will cause a slight internal delay to build up as the framework is forced to wait slightly for the next refresh. Eventually the delay will get to the point where a draw is skipped in order to recover from the delay. (See Nick's comment below for clarification.) · To deal with that delay, you can either stay with a fixed time step and set the frame rate slightly lower or else you can go to a variable time step and make sure to adjust all of your update data (e.g. player movement distance) to take into account the elapsed time from the last update. A variable time step makes your update logic slightly more complicated but will avoid frame skips entirely. · Currently there are no custom shaders. This might change in the future (there is no hardware limitation preventing it; it simply wasn’t a feature that could be implemented in the time available before launch). · There are five built-in shaders. You can create a lot of nice effects with the built-in shaders. · There is more power on the CPU than there is on the GPU so things you might typically off-load to the GPU will instead make sense to do on the CPU side. · This is a phone. It is not a PC. It is not an Xbox 360. The emulator runs on a PC and uses the full power of your PC. It is very good for testing your code for bugs and doing early prototyping and layout. You should not use it to measure performance. Use actual phone hardware instead. · There are many phone models, each of which has slightly different performance levels for I/O, screen blitting, CPU performance, etc. Do not take your game right to the performance limit on your phone since for some other phones you might be crossing their limits and leaving players with a bad experience. Leave a cushion to account for hardware differences. · Smaller screened phones will have slightly more dots per inch (dpi). Larger screened phones will have slightly less. Either way, the dpi will be much higher than the typical 96 found on most computer screens. Make sure that whoever is doing art for your game takes this into account. · Screens are only required to have 16 bit color (65,536 colors). This is common among smart phones. Using gradients on a 16 bit display can produce an ugly artifact known as banding. Banding is when, rather than a smooth transition from one color to another, you instead see distinct lines. Be careful to avoid this when possible. Banding can be avoided through careful art creation. Its effects can be minimized and even unnoticeable when the texture in question is always moving. You should be careful not to rely on “looks good on my phone” since some phones do have 32-bit displays and thus you’ll find yourself wondering why you’re getting bad reviews that complain about the graphics. Avoid gradients; if you can’t, make sure they are 16-bit safe. Audio · Never rely on sounds as your sole signal to the player that something is happening in the game. They might have the sound off. They might be playing somewhere loud. Etc. · You have to provide controls to disable sound & music. These should be separate. · On at least one model of phone, the volume control API currently has no effect. Players can adjust sound with their hardware volume buttons, but in game selectors simply won’t work. As such, it may not be worth the effort of providing anything beyond on/off switches for sound and music. · MediaPlayer.GameHasControl will return true when a game is hooked up to a PC running Zune. When Zune is running, any attempts to do anything (beyond check GameHasControl) with MediaPlayer will cause an exception to be thrown. If this exception is thrown, catch it and disable music. Exceptions take time to propagate; you don’t want one popping up in every single run of your game’s Update method. · Remember that players can already be listening to music or using the FM radio. In this case GameHasControl will be false and you should handle this appropriately. You can, alternately, ask the player for permission to stop their current music and play your music instead, but the (current) requirement that you restore their music when done is very hard (if not impossible) to deal with. · You can still play sound effects even when the game doesn’t have control of the music, but don’t think this is a backdoor to playing music. Your game will fail certification if your “sound effect” seems to be more like music in scope and length.

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  • .NET Code Evolution

    - by Alois Kraus
    Originally posted on: http://geekswithblogs.net/akraus1/archive/2013/07/24/153504.aspxAt my day job I do look at a lot of code written by other people. Most of the code is quite good and some is even a masterpiece. And there is also code which makes you think WTF… oh it was written by me. Hm not so bad after all. There are many excuses reasons for bad code. Most often it is time pressure followed by not enough ambition (who cares) or insufficient training. Normally I do care about code quality quite a lot which makes me a (perceived) slow worker who does write many tests and refines the code quite a lot because of the design deficiencies. Most of the deficiencies I do find by putting my design under stress while checking for invariants. It does also help a lot to step into the code with a debugger (sometimes also Windbg). I do this much more often when my tests are red. That way I do get a much better understanding what my code really does and not what I think it should be doing. This time I do want to show you how code can evolve over the years with different .NET Framework versions. Once there was  time where .NET 1.1 was new and many C++ programmers did switch over to get rid of not initialized pointers and memory leaks. There were also nice new data structures available such as the Hashtable which is fast lookup table with O(1) time complexity. All was good and much code was written since then. At 2005 a new version of the .NET Framework did arrive which did bring many new things like generics and new data structures. The “old” fashioned way of Hashtable were coming to an end and everyone used the new Dictionary<xx,xx> type instead which was type safe and faster because the object to type conversion (aka boxing) was no longer necessary. I think 95% of all Hashtables and dictionaries use string as key. Often it is convenient to ignore casing to make it easy to look up values which the user did enter. An often followed route is to convert the string to upper case before putting it into the Hashtable. Hashtable Table = new Hashtable(); void Add(string key, string value) { Table.Add(key.ToUpper(), value); } This is valid and working code but it has problems. First we can pass to the Hashtable a custom IEqualityComparer to do the string matching case insensitive. Second we can switch over to the now also old Dictionary type to become a little faster and we can keep the the original keys (not upper cased) in the dictionary. Dictionary<string, string> DictTable = new Dictionary<string, string>(StringComparer.OrdinalIgnoreCase); void AddDict(string key, string value) { DictTable.Add(key, value); } Many people do not user the other ctors of Dictionary because they do shy away from the overhead of writing their own comparer. They do not know that .NET has for strings already predefined comparers at hand which you can directly use. Today in the many core area we do use threads all over the place. Sometimes things break in subtle ways but most of the time it is sufficient to place a lock around the offender. Threading has become so mainstream that it may sound weird that in the year 2000 some guy got a huge incentive for the idea to reduce the time to process calibration data from 12 hours to 6 hours by using two threads on a dual core machine. Threading does make it easy to become faster at the expense of correctness. Correct and scalable multithreading can be arbitrarily hard to achieve depending on the problem you are trying to solve. Lets suppose we want to process millions of items with two threads and count the processed items processed by all threads. A typical beginners code might look like this: int Counter; void IJustLearnedToUseThreads() { var t1 = new Thread(ThreadWorkMethod); t1.Start(); var t2 = new Thread(ThreadWorkMethod); t2.Start(); t1.Join(); t2.Join(); if (Counter != 2 * Increments) throw new Exception("Hmm " + Counter + " != " + 2 * Increments); } const int Increments = 10 * 1000 * 1000; void ThreadWorkMethod() { for (int i = 0; i < Increments; i++) { Counter++; } } It does throw an exception with the message e.g. “Hmm 10.222.287 != 20.000.000” and does never finish. The code does fail because the assumption that Counter++ is an atomic operation is wrong. The ++ operator is just a shortcut for Counter = Counter + 1 This does involve reading the counter from a memory location into the CPU, incrementing value on the CPU and writing the new value back to the memory location. When we do look at the generated assembly code we will see only inc dword ptr [ecx+10h] which is only one instruction. Yes it is one instruction but it is not atomic. All modern CPUs have several layers of caches (L1,L2,L3) which try to hide the fact how slow actual main memory accesses are. Since cache is just another word for redundant copy it can happen that one CPU does read a value from main memory into the cache, modifies it and write it back to the main memory. The problem is that at least the L1 cache is not shared between CPUs so it can happen that one CPU does make changes to values which did change in meantime in the main memory. From the exception you can see we did increment the value 20 million times but half of the changes were lost because we did overwrite the already changed value from the other thread. This is a very common case and people do learn to protect their  data with proper locking.   void Intermediate() { var time = Stopwatch.StartNew(); Action acc = ThreadWorkMethod_Intermediate; var ar1 = acc.BeginInvoke(null, null); var ar2 = acc.BeginInvoke(null, null); ar1.AsyncWaitHandle.WaitOne(); ar2.AsyncWaitHandle.WaitOne(); if (Counter != 2 * Increments) throw new Exception(String.Format("Hmm {0:N0} != {1:N0}", Counter, 2 * Increments)); Console.WriteLine("Intermediate did take: {0:F1}s", time.Elapsed.TotalSeconds); } void ThreadWorkMethod_Intermediate() { for (int i = 0; i < Increments; i++) { lock (this) { Counter++; } } } This is better and does use the .NET Threadpool to get rid of manual thread management. It does give the expected result but it can result in deadlocks because you do lock on this. This is in general a bad idea since it can lead to deadlocks when other threads use your class instance as lock object. It is therefore recommended to create a private object as lock object to ensure that nobody else can lock your lock object. When you read more about threading you will read about lock free algorithms. They are nice and can improve performance quite a lot but you need to pay close attention to the CLR memory model. It does make quite weak guarantees in general but it can still work because your CPU architecture does give you more invariants than the CLR memory model. For a simple counter there is an easy lock free alternative present with the Interlocked class in .NET. As a general rule you should not try to write lock free algos since most likely you will fail to get it right on all CPU architectures. void Experienced() { var time = Stopwatch.StartNew(); Task t1 = Task.Factory.StartNew(ThreadWorkMethod_Experienced); Task t2 = Task.Factory.StartNew(ThreadWorkMethod_Experienced); t1.Wait(); t2.Wait(); if (Counter != 2 * Increments) throw new Exception(String.Format("Hmm {0:N0} != {1:N0}", Counter, 2 * Increments)); Console.WriteLine("Experienced did take: {0:F1}s", time.Elapsed.TotalSeconds); } void ThreadWorkMethod_Experienced() { for (int i = 0; i < Increments; i++) { Interlocked.Increment(ref Counter); } } Since time does move forward we do not use threads explicitly anymore but the much nicer Task abstraction which was introduced with .NET 4 at 2010. It is educational to look at the generated assembly code. The Interlocked.Increment method must be called which does wondrous things right? Lets see: lock inc dword ptr [eax] The first thing to note that there is no method call at all. Why? Because the JIT compiler does know very well about CPU intrinsic functions. Atomic operations which do lock the memory bus to prevent other processors to read stale values are such things. Second: This is the same increment call prefixed with a lock instruction. The only reason for the existence of the Interlocked class is that the JIT compiler can compile it to the matching CPU intrinsic functions which can not only increment by one but can also do an add, exchange and a combined compare and exchange operation. But be warned that the correct usage of its methods can be tricky. If you try to be clever and look a the generated IL code and try to reason about its efficiency you will fail. Only the generated machine code counts. Is this the best code we can write? Perhaps. It is nice and clean. But can we make it any faster? Lets see how good we are doing currently. Level Time in s IJustLearnedToUseThreads Flawed Code Intermediate 1,5 (lock) Experienced 0,3 (Interlocked.Increment) Master 0,1 (1,0 for int[2]) That lock free thing is really a nice thing. But if you read more about CPU cache, cache coherency, false sharing you can do even better. int[] Counters = new int[12]; // Cache line size is 64 bytes on my machine with an 8 way associative cache try for yourself e.g. 64 on more modern CPUs void Master() { var time = Stopwatch.StartNew(); Task t1 = Task.Factory.StartNew(ThreadWorkMethod_Master, 0); Task t2 = Task.Factory.StartNew(ThreadWorkMethod_Master, Counters.Length - 1); t1.Wait(); t2.Wait(); Counter = Counters[0] + Counters[Counters.Length - 1]; if (Counter != 2 * Increments) throw new Exception(String.Format("Hmm {0:N0} != {1:N0}", Counter, 2 * Increments)); Console.WriteLine("Master did take: {0:F1}s", time.Elapsed.TotalSeconds); } void ThreadWorkMethod_Master(object number) { int index = (int) number; for (int i = 0; i < Increments; i++) { Counters[index]++; } } The key insight here is to use for each core its own value. But if you simply use simply an integer array of two items, one for each core and add the items at the end you will be much slower than the lock free version (factor 3). Each CPU core has its own cache line size which is something in the range of 16-256 bytes. When you do access a value from one location the CPU does not only fetch one value from main memory but a complete cache line (e.g. 16 bytes). This means that you do not pay for the next 15 bytes when you access them. This can lead to dramatic performance improvements and non obvious code which is faster although it does have many more memory reads than another algorithm. So what have we done here? We have started with correct code but it was lacking knowledge how to use the .NET Base Class Libraries optimally. Then we did try to get fancy and used threads for the first time and failed. Our next try was better but it still had non obvious issues (lock object exposed to the outside). Knowledge has increased further and we have found a lock free version of our counter which is a nice and clean way which is a perfectly valid solution. The last example is only here to show you how you can get most out of threading by paying close attention to your used data structures and CPU cache coherency. Although we are working in a virtual execution environment in a high level language with automatic memory management it does pay off to know the details down to the assembly level. Only if you continue to learn and to dig deeper you can come up with solutions no one else was even considering. I have studied particle physics which does help at the digging deeper part. Have you ever tried to solve Quantum Chromodynamics equations? Compared to that the rest must be easy ;-). Although I am no longer working in the Science field I take pride in discovering non obvious things. This can be a very hard to find bug or a new way to restructure data to make something 10 times faster. Now I need to get some sleep ….

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  • Outlook add email account: requested operation failed

    - by nute
    I am using MS Outlook 2007, under Windows 7. I am trying to add a new email account. I go through the process, I check "manually configure ...". I enter all the info (it's an IMAP). The "test account settings" says it's all good. I click NEXT and ... THE REQUESTED OPERATION FAILED No explanation, nothing else.

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  • Need a non-Mac keyboard alternative for Mac users

    - by bLee
    I'm a Macbook Pro user. I like Apple products in general, but I hate their keyboards. I work on my computer/laptop 10+ hours a day, so I would like to have a keyboard that is Mac-compatible and ergonomic. I found this one on Amazon. It is specifically made for Mac. However, I would like to get some suggestions from people who found good keyboards for Mac.

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  • Help with Design for Vacation Tracking System (C#/.NET/Access/WebServices/SOA/Excel) [closed]

    - by Aaronaught
    I have been tasked with developing a system for tracking our company's paid time-off (vacation, sick days, etc.) At the moment we are using an Excel spreadsheet on a shared network drive, and it works pretty well, but we are concerned that we won't be able to "trust" employees forever and sometimes we run into locking issues when two people try to open the spreadsheet at once. So we are trying to build something a little more robust. I would like some input on this design in terms of maintainability, scalability, extensibility, etc. It's a pretty simple workflow we need to represent right now: I started with a basic MS Access schema like this: Employees (EmpID int, EmpName varchar(50), AllowedDays int) Vacations (VacationID int, EmpID int, BeginDate datetime, EndDate datetime) But we don't want to spend a lot of time building a schema and database like this and have to change it later, so I think I am going to go with something that will be easier to expand through configuration. Right now the vacation table has this schema: Vacations (VacationID int, PropName varchar(50), PropValue varchar(50)) And the table will be populated with data like this: VacationID | PropName | PropValue -----------+--------------+------------------ 1 | EmpID | 4 1 | EmpName | James Jones 1 | Reason | Vacation 1 | BeginDate | 2/24/2010 1 | EndDate | 2/30/2010 1 | Destination | Spectate Swamp 2 | ... | ... I think this is a pretty good, extensible design, we can easily add new properties to the vacation like the destination or maybe approval status, etc. I wasn't too sure how to go about managing the database of valid properties, I thought of putting them in a separate PropNames table but it gets complicated to manage all the different data types and people say that you shouldn't put CLR type names into a SQL database, so I decided to use XML instead, here is the schema: <VacationProperties> <PropertyNames>EmpID,EmpName,Reason,BeginDate,EndDate,Destination</PropertyNames> <PropertyTypes>System.Int32,System.String,System.String,System.DateTime,System.DateTime,System.String</PropertyTypes> <PropertiesRequired>true,true,false,true,true,false</PropertiesRequired> </VacationProperties> I might need more fields than that, I'm not completely sure. I'm parsing the XML like this (would like some feedback on the parsing code): string xml = File.ReadAllText("properties.xml"); Match m = Regex.Match(xml, "<(PropertyNames)>(.*?)</PropertyNames>"; string[] pn = m.Value.Split(','); // do the same for PropertyTypes, PropertiesRequired Then I use the following code to persist configuration changes to the database: string sql = "DROP TABLE VacationProperties"; sql = sql + " CREATE TABLE VacationProperties "; sql = sql + "(PropertyName varchar(100), PropertyType varchar(100) "; sql = sql + "IsRequired varchar(100))"; for (int i = 0; i < pn.Length; i++) { sql = sql + " INSERT VacationProperties VALUES (" + pn[i] + "," + pt[i] + "," + pv[i] + ")"; } // GlobalConnection is a singleton new SqlCommand(sql, GlobalConnection.Instance).ExecuteReader(); So far so good, but after a few days of this I then realized that a lot of this was just a more specific kind of a generic workflow which could be further abstracted, and instead of writing all of this boilerplate plumbing code I could just come up with a workflow and plug it into a workflow engine like Windows Workflow Foundation and have the users configure it: In order to support routing these configurations throw the workflow system, it seemed natural to implement generic XML Web Services for this instead of just using an XML file as above. I've used this code to implement the Web Services: public class VacationConfigurationService : WebService { [WebMethod] public void UpdateConfiguration(string xml) { // Above code goes here } } Which was pretty easy, although I'm still working on a way to validate that XML against some kind of schema as there's no error-checking yet. I also created a few different services for other operations like VacationSubmissionService, VacationReportService, VacationDataService, VacationAuthenticationService, etc. The whole Service Oriented Architecture looks like this: And because the workflow itself might change, I have been working on a way to integrate the WF workflow system with MS Visio, which everybody at the office already knows how to use so they could make changes pretty easily. We have a diagram that looks like the following (it's kind of hard to read but the main items are Activities, Authenticators, Validators, Transformers, Processors, and Data Connections, they're all analogous to the services in the SOA diagram above). The requirements for this system are: (Note - I don't control these, they were given to me by management) Main workflow must interface with Excel spreadsheet, probably through VBA macros (to ease the transition to the new system) Alerts should integrate with MS Outlook, Lotus Notes, and SMS (text messages). We also want to interface it with the company Voice Mail system but that is not a "hard" requirement. Performance requirements: Must handle 250,000 Transactions Per Second Should be able to handle up to 20,000 employees (right now we have 3) 99.99% uptime ("four nines") expected Must be secure against outside hacking, but users cannot be required to enter a username/password. Platforms: Must support Windows XP/Vista/7, Linux, iPhone, Blackberry, DOS 2.0, VAX, IRIX, PDP-11, Apple IIc. Time to complete: 6 to 8 weeks. My questions are: Is this a good design for the system so far? Am I using all of the recommended best practices for these technologies? How do I integrate the Visio diagram above with the Windows Workflow Foundation to call the ConfigurationService and persist workflow changes? Am I missing any important components? Will this be extensible enough to support any scenario via end-user configuration? Will the system scale to the above performance requirements? Will we need any expensive hardware to run it? Are there any "gotchas" I should know about with respect to cross-platform compatibility? For example would it be difficult to convert this to an iPhone app? How long would you expect this to take? (We've dedicated 1 week for testing so I'm thinking maybe 5 weeks?) Many thanks for your advices, Aaron

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  • How to export skype history

    - by Peter Štibraný
    Is it possible to export skype chat history into some readable plain-text format? (txt, xml, html) Alternatively, is it possible to backup/restore skype chat history? (I wouldn't mind backup to Gmail, or to readable plain-text format). I have found numerous tools on the internet and even tried some of them, but they don't seem to work as advertised :-( Please answer only if you have good experience with some tool. I'm using Skype v4.

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  • Win7: Always remember UAC choice for an application

    - by Svish
    I have some applications that I open from time to time, and I always get this UAC message with Do you want to allow the following program from an unknown publisher to make changes to this computer? Is there a way I can mark a single program so that won't ask me that again? Like, I think it is good that it asks me the first time, but some programs I do launch more often, and I am ok with them making changes and don't want to be asked all the time.

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  • Intranet Video-streaming

    - by Jonathan Sampson
    What's a good option for home-video-streaming. For example, somebody may use a laptop webcam to stream their baby's crib allowing them to monitor it from the main home PC. In this case, I wouldn't want to do it across the wire with skype, but instead keep it on my local network. What options exist to make this easy to achieve?

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  • 503 error (Service Unavailable) in the jetty server

    - by Ankit
    What is the solution of 503 error (Service Unavailable) in the jetty server. I am using jetty with the eclipse IDE besides the GWT as front end tool. At the same time my one module is running good, but when i try to run my second module which is error free, i get the error 503 service unavailable. Please Help me Ankit

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  • LSI MegaRAID Expected Chip Temperature?

    - by Myles Gray
    We recently built a replicating SAN array from 2x Dell R720XD's, we are using LSI 9270-8i MegaRAID cards with CacheCade 2.0, BBU and Write Back cache enabled. Our cards are showing HUGE chip temperatures (97*C+ with NO disk activity!). Our R720's are in auto temp management mode so the max exhaust temp is 50*C. The MegaRAID cards are passively cooled and depend on good airflow to cool them - however is 97*C normal? - I have seen reference to 60*C max ambients but nothing for chip temp.

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  • Question regarding filesystems true or false?

    - by Avon
    Hello all, though I'm familiar with stackoverflow , and loving it , i've actually got a couple of questions myself about something other then programming. Here are my question Is it true that in FAT filesystems the maximum number of files per filesystem equals the number of entries in the FAT table. And is it also true that in indexed filesystems the maximum number of files per filesystem equals the number of indexblocks – 1. I'm reading some stuff and am trying to get a good understanding of it.

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  • Lightweight IRC Client

    - by Jonathan Sampson
    What is a good option for somebody who wants to participate in IRC, but doesn't want to download a large application, register with any group, etc? Preferably something lite, having a nice feature-set, and easy to get up-and-running. I'm on Windows, and I'd prefer something very easy and non-esoteric to work with.

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