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• Webcast - September 20th at 9am PT/12pm ET - Nucleus Research Report: The Evolving Business Case for Tier 1 ERP in Midsize Companies

  - by LanaProut

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";} Join us on September 20th at 9am PT/12pm ET for a webcast featuring Rebecca Wettemann, Vice President of Research at Nucleus Research, and Jim Lein, Senior Director at Oracle. Together, they’ll explore the recently published note, “The Evolving Business Case for Tier 1 ERP in Midsize Companies." Register today!

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• AutoVue 20.2.1 for Agile Released

  - by Angus Graham

  Oracle's AutoVue 20.2.1 for Agile PLM is now available on Oracle's Software Delivery Cloud.  This latest release allows Agile PLM customers to take advantage of new AutoVue 20.2.1 features in the following Agile PLM environments:  9.3.x, 9.2.2.x, 9.2.1.x. AutoVue 20.2.1 delivers improvements in the following areas: New Format Support: AutoVue 20.2 adds support for the latest versions of popular file formats including: 2D CAD: AutoCAD 2013 MCAD: Inventor 2013, AutoCAD Mechanical 2013, Unigraphics NX8, JT 9.2 through 9.5, CATIA v5-6 R2012, Creo Parametric 2.0 ECAD: Altium Designer New Platform Support:  Client and server support has been extended to the following platforms: Java 7 JVM Google Chrome Browser Oracle VM 2 virtualization environment Installer Improvements: Ensures ports used by AutoVue are not in use - if they are, the admin will be prompted to select alternate ports. Click here to access the latest AutoVue Format Support Sheet.

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• Custom Key Flexfield (KFF) in Oracle Applications

  - by Manoj Madhusoodanan

  In this blog I will explain how to create a custom KFF.I am using XXCUST_KFF_DEMO table to capture the KFF code combinations. Following steps needs to perform. 1) Register the XXCUST_KFF_DEMO table.Click here to see the code. Verify the table has created successfully. Navigation: Application Developer > Application > Database > Table 2) Register the Key Flexfield. Navigation : Application Developer > Flexfield > Key Flexfields 3) Define the structure and segments.  Navigation:  Application Developer > Flexfield > Key Flexfield Segments Click on Segments button. Save the created Information.Check the Allow Dynamic Inserts check box if you want to create the combination from the KFF display window. Once you complete all the changes check the Freeze Flexfield Definition check box. 4) Create a sequence XXCUST_KFF_DEMO_S. 5) Try to create KFF item through OAF or Forms. Here I am using a page based on table XXCUST_KFF_TRN. You can see the output below.

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• KCDC 2011

  - by NoReasoning

  Well, Saturday was my presentation on Programming with Windows Azure, and it went well. Everything worked as I had wanted and I got to everything that I had planned. I did not even need my emergency backup filler. I only hope that the folks who attended got something from it. As for the whole conference, I think it was a resounding success. There were a LOT of good sessions to attend and people to meet. I had a great time, and I look forward to next year with great anticipation. Kudos to all (Lee, Jonathan, Boon(?)) and all (Jasmine, Nathan) who put this on. Great job, everyone!

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• Application Virtualization has challenges

  - by llaszews

  information Week article discusses the challenges associated virtualizing applications in the cloud: Application Virtualization Challenges 'Golden images' quickly diverge from their pristine initial condition because of: 1. OS patches 2. Application updates 3. Configuration changes "Applications, once released into the wild, tend to quickly diverge from the golden image" "The difficulties face by developers and systems admins in deploying apps to the cloud are reminiscent of those encountered transitioning from mainframe to the client/server era"

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• The Nine Cs of Customer Engagement

  - by Michael Snow

  Avoid Social Media Fatigue - Learn the 9 C's of Customer Engagement inside the Click Here The order you must follow to make the colored link appear in browsers. If not the default window link will appear 1. Select the word you want to use for the link 2. Select the desired color, Red, Black, etc 3. Select bold if necessary ___________________________________________________________________________________________________________________ Templates use two sizes of fonts and the sans-serif font tag for the email. All Fonts should be (Arial, Helvetica, sans-serif) tags Normal size reading body fonts should be set to the size of 2. Small font sizes should be set to 1 !!!!!!!DO NOT USE ANY OTHER SIZE FONT FOR THE EMAILS!!!!!!!! ___________________________________________________________________________________________________________________ -- Have We Hit a Social-Media Plateau? In recent years, social media has evolved from a cool but unproven medium to become the foundation of pragmatic social business and a driver of business value. Yet, time is running out for businesses to make the most out of this channel. This isn’t a warning. It’s a fact. Join leading industry analyst R “Ray” Wang as he explains how to apply the nine Cs of engagement to strengthen customer relationships. Learn: How to overcome social-media fatigue and make the most of the medium Why engagement is the most critical factor in the age of overexposure The nine pillars of successful customer engagement Register for the eighth Webcast in the Social Business Thought Leaders series today. Register Now Thurs., Sept. 20, 2012 10 a.m. PT / 1 p.m. ET Presented by: R “Ray” Wang Principal Analyst and CEO, Constellation Research Christian Finn Senior Director, Product Management Oracle Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement SEV100103386 Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States Your privacy is important to us. You can login to your account to update your e-mail subscriptions or you can opt-out of all Oracle Marketing e-mails at any time.Please note that opting-out of Marketing communications does not affect your receipt of important business communications related to your current relationship with Oracle such as Security Updates, Event Registration notices, Account Management and Support/Service communications.

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• Join the Customer Revolution – 25 oct 2012 - Paris

  - by Valérie De Montvallon

  Faites redécouvrir votre marque à vos clients !   Rendez-vous le 25 octobre à 19h pour découvrir comment les outils de nouvelle génération peuvent permettre à vos équipes de proposer une nouvelle expérience client.   Table ronde animée par Arnaud le Gal, rédacteur en chef des Echos Avec les témoignages d’ACCOR et Bouygues Telecom. Informations, inscriptions sur la page Oracle Customer Experience

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• Certify September Updates

  - by Sadia2

  We have added some release and platform certifications to MOS Certify. Applications: Oracle Demantra 12.2.2, 7.3.1.5, 7.3.1.4, 7.3.0.2.0, 7.3.0.0.0 Collaboration Technologies: Oracle Beehive 2.0.1.8.0 Database: Oracle Database Client 12.1.0.1.0, Oracle Clusterware 11.2.0.4.0, Oracle Database 11.2.0.4.0, Oracle Real Application Clusters 11.2.0.4.0 E-Business Suite: Oracle E-Business Suite 12.2.2, 12.1.3, 12.1.2, 12.1.1, 12.0.6, 11.5.10.2 Edge Applications: Oracle AutoVue 20.2.2, 20.2.1, 20.2.0 Enterprise Manager: Enterprise Manager Base Platform - OMS 12.1.0.3.0, Oracle Real User Experience Insight 12.1.0.4.0, 12.1.0.3.0, 12.1.0.1, 11.1 FSGBU Insurance Group: Oracle Health Insurance Claims 2.13.3.0.0 Fusion Middleware: Oracle Business Intelligence Applications 11.1.1.7.1, 7.9.6.4.0, Oracle Discoverer 11.1.1.6.0, Discoverer Administrator 11.1.1.6.0, Discoverer Desktop 11.1.1.6.0, Oracle JDK 1.7.0_40, 1.7.0_25", Oracle JRE 1.7.0_40, 1.7.0_25, Oracle JRockit 6u45 R28.2.7+, Oracle WebCenter Sites 11.1.1.8.0, Oracle WebCenter Sites: Community-Gadgets 11.1.1.8.0, Oracle WebCenter Sites: CIP for File Systems and MS SharePoint 11.1.1.8.0, Oracle WebCenter Sites: CIP for EMC Documentum 11.1.1.8.0 JD Edwards EnterpriseOne: JD Edwards EnterpriseOne Business Services Server 9.1.3.0, 9.1.2.0, 9.1.0.0, JD Edwards EnterpriseOne Mobile Applications 9.1.2.0 Oracle Fusion Applications: Oracle Fusion Applications 11.1.7.0.0 Primavera GBU: Primavera Unifier 9.13.0.0 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Siebel Enterprise: Siebel Application Server 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Database Server 8.2.2.3.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Remote Client 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Tools Client 8.2.2.4.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.9.0, Siebel SSO Integration 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0

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• Announcing Key Functional White Papers for SIM and ReIM

  - by Oracle Retail Documentation Team

  Oracle Retail has published two new documents on My Oracle Support (https://support.oracle.com)  that provide partners and retailers with deeper functional information about two products: Oracle Retail Store Inventory Management (SIM) and Oracle Retail Invoice Matching. Oracle Retail Store Inventory Management Item Configuration White Paper (Doc ID 1507221.1) There is functionality within the Store Inventory Management system related to item configuration that spans across multiple concepts that apply to the application as a whole rather than to a specific area. This white paper covers numerous topics around item configuration including: Item Transaction Levels Item Long Description Pack Size Standard Unit of Measure Standard Unit of Measure Conversion Pack Items Simple Pack Conversion Items (Notional Packs) Ranging Items Item Status Non-Sellable Items Type-2 Item Recognition UPC-E Barcodes Non-Inventory Items Consignment and Concession Items Quick Response Codes Oracle Retail Invoice Matching Financial Transactions (Doc ID 1500209.1) This document explains the financial transactions that are posted by Oracle Retail Invoice Matching (ReIM). The scope of the document is limited to ReIM transactions only, and does not explain Retail Merchandising System (RMS), Finance, or Account Receivable transactions. ReIM follows the double-entry accounting standard, which works by recording the debit and credit of each financial transaction belonging to each party involved. Each transaction means a profit to one account (debit) and a loss to another account (credit). Full invoice match processing is completed in ReIM with payment recommendations communicated to Oracle Accounts Payable. ReIM matches merchandise orders and receipts against merchandise invoices, performing automated and manual matching, as well as discrepancy-resolution processing. Matched invoices are posted to interface staging tables specifying the amount and date to pay, vendor, site ID, General Ledger Chart of Accounts (GL CoA) information, and payment terms. Other payables documents, including debit memos, credit memos and credit notes are also interfaced to Accounts Payable through the ReIM staging tables (IM_AP_STAGE_HEAD and IM_AP_STAGE_DETAIL). For information about how ReIM engages in this processing, see the latest Oracle Retail Invoice Matching Operations Guide. Certain ReIM transactions are not interfaced to Oracle Payables, but instead are interfaced to Oracle General Ledger through the IM_FINANCIAL_STAGE table. When analyzing transactions posted through the staging tables, retailers should note the transaction type, Standard/Credit, as well as the sign in the amount field. Technically, a negative sign on a credit transaction changes the transaction to a debit entry, and vice versa. This document is concerned about the financial meaning of the transactions, and will avoid a discussion of negative numbers in T-charts.

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• Next Best Action: an emerging engagement paradigm can elevate customer experience to the next level

  - by Richard Lefebvre

  As customer interactions increase across an expanding number of communication channels, business leaders are struggling to understand and engage with each customer effectively. To address this challenge, leading organizations are adopting strategies around “next best action,” a decision-support model that systematically identifies the next best step to take in the customer conversation—whether that action is providing additional information or targeted services, presenting a unique offer, or taking no action at all... Read the complete article - by Mark A. Stevens (vice president, Insight and Customer Strategy, at Oracle) - here

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• LUKOIL Overseas Holding Optimizes Oil Field Development Projects with Integrated Project Management

  - by Melissa Centurio Lopes

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} LUKOIL Overseas Group is a growing oil and gas company that is an integral part of the vertically integrated oil company OAO LUKOIL. It is engaged in the exploration, acquisition, integration, and efficient development of oil and gas fields outside the Russian Federation to promote transforming LUKOIL into a transnational energy company. In 2010, the company signed a 20-year development project for the giant, West Qurna 2 oil field in Iraq. Executing 10,000 to 15,000 project activities simultaneously on 14 major construction and drilling projects in Iraq for the West Qurna-2 project meant the company needed a clear picture, in real time, of dependencies between its capital construction, geologic exploration and sinking projects—required for its building infrastructure oil field development projects in Iraq. LUKOIL Overseas Holding deployed Oracle’s Primavera P6 Enterprise Project Portfolio Management to generate structured project management information and optimize planning, monitoring, and analysis of all engineering and commercial activities—such as tenders, and bulk procurement of materials and equipment—related to oil field development projects. A word from LUKOIL Overseas Holding Ltd. “Previously, we created project schedules on desktop computers and uploaded them to the project server to be merged into one big file for each project participant to access. This was not scalable, as we’ve grown and now run up to 15,000 activities in numerous projects and subprojects at any time. With Oracle’s Primavera P6 Enterprise Project Portfolio Management, we can now work concurrently on projects with many team members, enjoy absolute security, and issue new baselines for all projects and project participants once a week, with ease.” – Sergey Kotov, Head of IT and the Communication Office, LUKOIL Mid-East Ltd. Oracle Primavera Solutions: · Facilitated managing dependencies between projects by enabling the general scheduler to reschedule all projects and subprojects once a week, realigning 10,000 to 15,000 project activities that the company runs at any time · Replaced Microsoft Project and a paper-based system with a complete solution that provides structured project data · Enhanced data security by establishing project management security policies that enable only authorized project members to edit their project tasks, while enabling each project participant to view all project data that are relevant to that individual’s task · Enabled the company to monitor project progress in comparison to the projected plan, based on physical project assets to determine if each project is on track to conclude within its time and budget limitations To view the full list of solutions view here. “Oracle Gold Partner Parma Telecom was key to our successful Primavera deployment, implementing the software’s basic functionalities, such as project content, timeframes management, and cost management, in addition to performing its integration with our enterprise resource planning system and intranet portal within ten months and in accordance with budgets,” said Rafik Baynazarov, head of the master planning and control office, LUKOIL Mid-East Ltd. “ To read the full version of the customer success story, please view here.

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• Capgemini report - Business Cloud: The State of Play Shifts Rapidly

  - by Javier Puerta

  Capgemini has published a recent survey on the state of play of cloud adoption. The report indicates "clear evidence that the business, rather than purely IT, is becoming involved in driving Cloud strategy, and pioneering its use for ‘edge’ growth initiatives."  Ron Tolido, Senior Vice President and Chief Technology Officer of Applications Continental Europe at Capgemini, was one of the keynote speakers at our Exadata & Manageability Partner Community event in Istanbul in March. He is one of the drivers of this survey. Read his article "3 Key Cloud Insights for 2013". You an download the full report here:  "Business Cloud: The State of Play Shifts Rapidly - Fresh Insights into Cloud Adoption Trends"

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• Capgemini report - Business Cloud: The State of Play Shifts Rapidly

  - by Javier Puerta

  Capgemini has published a recent survey on the state of play of cloud adoption. The report indicates "clear evidence that the business, rather than purely IT, is becoming involved in driving Cloud strategy, and pioneering its use for ‘edge’ growth initiatives."  Ron Tolido, Senior Vice President and Chief Technology Officer of Applications Continental Europe at Capgemini, was one of the keynote speakers at our Exadata & Manageability Partner Community event in Istanbul in March. He is one of the drivers of this survey. Read his article "3 Key Cloud Insights for 2013". You an download the full report here:  "Business Cloud: The State of Play Shifts Rapidly - Fresh Insights into Cloud Adoption Trends"

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• Register Your Interest In Taking The Oracle Database 10g Certified Master Exam

  - by Brandye Barrington

  Due to the increasing demand for the Oracle Database 11g Certified Master exams, the 10g version of the exam is being scheduled less frequently worldwide, to reserve space for delivery of the Oracle Database 11g Certified Master Exams. Since we have received several recent requests about the Oracle Database 10g Certified Master Exam, we would like to remind you that if you would like to take this exam, please be sure to register your interest so that Oracle University can gauge interest in this exam in each region. Otherwise, we recommend preparing for the Oracle Database 11g Certified Master Exam. We recognize the effort it takes to reach this level of certification and applaud your commitment!  Register your interest  with Oracle University today so that you can get closer to completing your certification path. 

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• Ein Vortrag für die DOAG 2012?

  - by Franz Haberhauer

  Vom 20. bis 22. November findet in Nürnberg wieder die DOAG 2012 statt, die jährliche Konferenz der Deutschen Oracle Anwendergruppe e.V. - mithin die größte Veranstaltung rund um Oracle in Europa. Seit zwei Jahren ist dort auch Solaris ein Kernthema.Während in den ersten beiden Jahren Sprecher von Oracle den überwiegenden Teil der Vorträge zu Solaris gehalten haben, ist der Grundgedanke der Konferenz - und sicher ein wesentlicher Grund für viele der über 2000 Teilnehmer nach Nürnberg zu kommen - der Austausch von Erfahrungen zwischen Anwendern ergänzt durch Beiträge seitens Oracle. Dazu bedarf es natürlich der Anwender, die über ihre Erfahrungen berichten Der Call for Presentations ist gerade erschienen und offen bis zum 30. Juni. Man kann sich also in aller Ruhe Gedanken über mögliche Themen machen und vielleicht während eines Projektes die eine oder andere Notiz machen, um dann bei der Konferenz über Erfahrungen zu berichten. Solaris ist Teil des sogenannten Streams Infrastruktur und auf der Seite dazu findet sich vielleicht auch noch die eine oder andere Anregung für mögliche Themen. Erfahrungen rund um Solaris 11 sind sicher ein dankbares Themenfeld. Ein Vorteil für Referenten besteht im freien Eintritt zur gesamten Veranstaltung. Für Consultants und Partner mag es auch eine Motivation sein, im eigenen Spezialgebiet Kompetenz zu zeigen und sichtbar zu werden. Und wer keinen Vortrag einreichten will, mag sich vielleicht als Konferenzbesucher schon mal den Termin notieren: 20. bis 22. November 2012 in Nürnberg - man sieht sich  

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• C2B2 is now an Application Grid Specialized Partner

  - by JuergenKress

  Thanks to C2B2 to become an Application Grid Specialized Oracle Gold Partner. With the Specialization C2B2 has proven successful implementations of WebLogic and certification of their WebLogic experts. You as a customer can choose our Specialized partners to make your project successful! If you want to become Specialized please make sure that you join our Oracle WebLogic Partner Community: For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: c2b2,Apps Grid Certification,Implementation Specialist,Apps Grid Specialist,Oracle education,Glassfish,Jürgen Kress,WebLogic Community,Oracle,OPN

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• One Year Oracle SocialChat - The Movie

  - by mprove

  Tweet | Like | Watch on Vimeo You’ve just watched – hopefully – my first short movie. Thank you! Here is a bit of the back stage story. About 6 weeks ago colleagues from SNBC (Social Network and Business Collaboration) announced a Social Use Case Competition. It was expected to submit a video of 2 to 5 minutes duration on the Social Enterprise (our internal phrase for Enterprise 2.0). Hmm – I had a few vague ideas, but no script – no actors – no experience in film making. Really the best conditions to try something! I chose our weekly SocialChats as my main topic. But if you don’t do Danish Dogma cinema, you still need a script. Hence I played around with the SocialChat’s archive, and all of a sudden a script and even the actors appeared in front of me. The words that you have just seen are weekly topics. Slightly abridged and rearranged to form a story. Exciting, next phase. How to get it on digital celluloid? I have to confess I am still impressed by epic. (Keep in mind, epic was done in 2004.) And my actors – words – call for a typographic style already. The main part was done over a weekend with Apple Keynote. And I even found a wonderful matching soundtrack among my albums: Didge Goes World by Delago. I picked parts of Second Day and Seventh Day. Literally, the rhythm was set, and I "just" had to complete the movie. Tools used – apart from trial and error: Keynote, Pixelmator, GarageBand, iMovie. Finally I want to mention that I am extremely thankful to BSC Music for granting permissions to use the tracks for this short film! Without this sound it would have been just an ordinary slide show. – Internal note: The next SocialChat is on Death by PowerPoint vs. Presentation Zen. CU this Friday 3pm Greenwich / 7am Pacific.

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• Oracle Unified Method 5 Essentials Exam (Beta)

  - by user535886

  Oracle Unified Method 5 Essentials (1Z1-568) exam The Oracle Unified Method Certified Implementation Specialist Certification identifies professionals who are skilled in Oracle’s all inclusive methodology. The certification covers the core features the Oracle Unified Method suite, including but not limited to, Focus Areas, Use Cases, and Requirements Gathering. The certification proves a baseline of the consultant’s knowledge and allows the implementation team to work as a cohesive team from day 1. Up-to-date training and field experience are highly recommended. Target Audience: implementation consultants. We are offering to Oracle Partners & Employees beta exam vouchers to earn Oracle Implementation Specialist credential. Exam appointments will be open soon for scheduling at authorized Pearson Vue testing centers. Due to the high demand we process the requests on a first-come, first-served basis. If you would like to request a voucher, please send an e-mail to [email protected] with the following information for each participant: first and last name; business email address, company name, and exam name. 

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• Enzo Backup for SQL Azure Beta Released!

  - by ScottKlein

  Blue Syntax is happy to announce the release of their SQL Azure database backup product! Enzo Backup for SQL Azure offers unparalleled backup and restored functionlity and flexibility of a SQL Azure database. You can download the beta release here: http://www.bluesyntax.net/backup.aspx With Enzo Backup for SQL Azure, you can: Create a backup blob, or a backup file from a SQL Azure database Restore a SQL Azure database from a backup blob, or a backup file Perform limited backup and restore of SQL Server databases (see details) Run backups entirely in the cloud using a remote agent Backup a single schema of a database Restore specific tables only Copy backup devices from on-premise to the cloud Use a command-line utility to perform backup operations Perform transactionally consistent backups for SQL Azure Please download it and provide us your feed back!

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• Join the Customer Experience Revolution

  - by Divya Malik

  By Suzy Meriwhether Customers want simple, consistent, and relevant experiences across all touchpoints and devices. Creating a great customer experience means delivering these qualities consistently over time across the entire customer lifecycle and enable businesses to attract more, retain more and sell more. Exceptional customer experiences create the loyalty, advocacy, and repeat business that drives success. Most successful companies would say that they try to create a good customer experience and have already invested in the systems, people, and training to develop it. So what’s missing? Why is it so much more difficult to meet customer expectations every day, in every way? How can you learn more? Join Oracle for a Live Event: Customer Experience Online Forum Participate in the Customer Experience Online Forum to hear from Bruce Temkin, a leading expert in customer experience, Anthony Lye, SVP of Oracle CRM, Marriott International, Nikon and other thought leaders to learn about the ROI of customer experience, what strategies leading brands use to win over customers, and how Oracle solutions can help you succeed in the Experience Revolution. I encourage you to register now for the half-day live event.

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• Tree Surgeon 2.0 - The future on the T4 Express

  - by Malcolm Anderson

  If you've never been a fan of TreeSurgeon (http://treesurgeon.codeplex.com/) then skip this post.However, if have been there have been some interesting developments over the last couple of years.The biggest one is T4Recently Bill Simser wrote a detailed post about the potential future of tree surgeon, called "Tree Surgeon - Alive and Kicking or Dead and Buried" He raised the question:Times have changed. Since that last release in 2008 so much has changed for .NET developers. The question is, today is the project still viable? Do we still need a tool to generate a project tree given that we have things like scaffolding systems, NuGet, and T4 templates. Or should we just give the project its rightful and respectful send off as its had a good life and has outlived its usefulness.For myself, the answer is, keep it.I've spent the last couple of years doing agile engineering coaching and architecture and from my experience, I can tell you, there are a lot of shops out there that would benefit from having Tree Surgeon as a viable product.  Many would benefit simply from having the software engineering information that is embedded in the tree surgeon site be floating around their conversation.Little things like, keep all of your software needed to run the build, with the build in the version control system.Have your developers and the build system using the same build.Have a one-touch buildSeparate your code from your interfacePut unit tests in first, not lastI've seen companies with great developers suffer from the problems that naturally come from builds taking 3 and 4 hours to run.  It takes work to get that build down to 10 minutes, but the benefits are always worth it.  Tree Surgeon gives you a leg up, by starting you off with a project that you can drop into your Continuous Integration system, right out of the box.Well, it used to be right out of the box.  Today, you have to play with the project to make it work for you, but even with the issues (it hasn't been updated since 2008) it still gives you a framework, with logical separations that you can build from.If you have used Tree Surgeon in the past, take a few minutes and drop a comment about what difference it made in your development style, and what you are doing differently today because of it.

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• RightNow stunning references: Spotlight on "The Boston Globe"

  - by Richard Lefebvre

  The Boston Globe’s World Class Contact Center Improves Customer Service and Retention with Oracle Web, Mobile, and Social Media Solutions. “Oracle RightNow solutions help us deliver exceptional customer support to both print customers and our technology-savvy digital customers. Whether customers are chatting online with an agent or finding answers from their mobile devices, Oracle RightNow solutions help our clients get the information they need anytime, anywhere.” ? Robert Saurer, Director of Customer Care and Marketing, The Boston Globe Read the full Press Release here

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• Friday Tips #6, Part 2

  - by Chris Kawalek

  Here is a question about updating Oracle VM: Question: How can I perform Oracle VM 3 server updates from Oracle VM Manager? Answer by Gregory King, Principal Best Practices Consultant, Oracle VM Product Management: Server Update Manager is a built-in feature of the Oracle VM Manager. Basically, Server Update Manager automatically configures YUM updates on all the Oracle VM Servers, pointing each to our Unbreakable Linux Network (ULN) update channel for Oracle VM. The servers periodically check with our Oracle YUM repository and notify the Oracle VM Manager that an update is available for each server. Actual server updates must be triggered by the Oracle VM administrator – they are not executed automatically. At this point, you can use the Oracle VM Manager to put a server into maintenance mode which live migrates all the running Oracle VM Guests to other Oracle VM Servers in the server pool. Once all the Oracle VM Guests have been migrated, the Oracle VM administrator can trigger the update on the server. The entire process is documented in the Installation and Upgrade Guide of Oracle VM Documentation so I won’t spend time detailing the steps. However, configuring the Server Update Manager is exceedingly simple. Simply navigate to the Tools and Resources tab in the Oracle VM Manager, select the link for Server Update Manager and ensure the following values are added to the text boxes as shown in the illustration below: YUM Base URL: http://public-yum.oracle.com/repo/OracleVM/OVM3/latest/x86_64 YUM GPG Key: file:///etc/pki/rpm-gpg/RPM-GPG-KEY-oracle Every server in the pool will be automatically configured for YUM updates once you choose the Apply button. Many thanks to Greg and Rick for providing the answers to this week's questions. If you want to ask us something, hit up Twitter and use hashtag #AskOracleVirtualization. See you next week! -Chris 

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• ICAM Webcast Replay and slides

  - by Darin Pendergraft

  On October 10, 2012 Derrick Harcey and I co-presented on how Oracle IDM helps customers address the guidelines of Identity Credential Access Management, from a Federal (FICAM) and a State (SICAM) perspective. If you missed the webcast, here is a link to the replay:  webcast replay link. Derrick did a nice job reviewing the various ICAM components and architectures, and then invited me to provide additional detail on the Oracle technology stack.  He then closed by mapping the ICAM architectures to various components of the Oracle IDM platform. Icam oracle-webcast-2012-10-10 from OracleIDM The next webcast in the Secure Government Training Series, Safeguarding Government Cyberspace will be held Wednesday, November 28th.

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• Oracle Named to Top 100 Logistics Companies

  - by [email protected]

  Every April for the past 15 years, Inbound Logistics editors have recognized 100 logistics IT companies that support and enable logistics and supply chain excellence. Oracle was recognized by Inbound Logistics editors for leading the way in 2010. Editors sought to match readers' fast-changing needs to the capabilities of those companies selected. Oracle excels at providing solutions that drive supply chain excellence and answer IL readers' need for simplicity, ROI, and efficient implementation. Inbound Logistics is proud to honor Oracle for innovative solutions empowering logistics and supply chain excellence.

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