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• Figuring out what makes a C++ class abstract in VS2008

  - by suszterpatt

  I'm using VS2008 to build a plain old C++ program (not C++/CLI). I have an abstract base class and a non-abstract derived class, and building this: Base* obj; obj = new Derived(); fails with the error "'Derived': cannot instantiate abstract class". (It may be worth noting, however, that if I hover over Base with the cursor, VS will pop up a tooltip saying "class Base abstract", but hovering over Derived will only say "class Derived" (no "abstract")). The definitions of these classes are fairly large and I'd like to avoid manually checking if each method has been overridden. Can VS do this for me somehow? Any general tips on pinpointing the exact parts of the class' definition that make it abstract?

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• Getting a type for a template instantiation?

  - by ebo

  I have the following situation: I have a object of type MyClass, which has a method to cast itself to it's base class. The class includes a typedef for it's base class and a method to do the downcast. template <class T, class B> class BaseClass; template <class T> class NoAccess; template <class T> class MyClass : public BaseClass<T, NoAccess<T> > { private: typedef BaseClass<T, NoAccess<T> > base; public: base &to_base(); }; I need to pass the result of a base call to a functor Operator: template <class Y> class Operator { Operator(Y &x); }; Operator<???> op(myobject.to_base()); Is there a easy way to fill the ??? provided that I do not want to use NoAccess?

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• Why doesn't C++ allow you to request a pointer to the most derived class?

  - by Matthew Lowe

  (This question should probably be answered with a reference to Stroustrup.) It seems extremely useful to be able to request a pointer to the most derived class, as in the following: class Base { ... }; class DerivedA { ... }; class DerivedB { ... }; class Processor { public: void Do(Base* b) {...} void Do(DerivedA* d) {...} void Do(DerivedB* d) {...} }; list<Base*> things; Processor p; for(list<Base*>::iterator i=things.begin(), e=things.end(); i!=e; ++i) { p.Do(CAST_TO_MOST_DERIVED_CLASS(*i)); } But this mechanism isn't provided in c++. Why?

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• Retrieve value of one column in a table

  - by user327094

  Here is my problem: I have 2 tables Accounts and Transaction Logs. in Accounts table, it has column "Amount" which is a base amount of an account. and in Trans Logs table, it also has column "Amount" which is additional (add or minus to the base amount) amount of the account. and I don't know how to retrieve that base amount to edit it, then save it back to the table. That means I need to get a value of the right column by using Acc_No to find. I'm using DataSet, by the way. i think it should go like this: Dim Amount as Decimal Amount = *the code to retrieve the base amount* Amount = Amount + txtAmount.Text *the code to save the new amount back to Accounts table* Thank you!

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• multiple models in Rails with a shared interface

  - by dfondente

  I'm not sure of the best structure for a particular situation in Rails. We have several types of workshops. The administration of the workshops is the same regardless of workshop type, so the data for the workshops is in a single model. We collect feedback from participants about the workshops, and the questionnaire is different for each type of workshop. I want to access the feedback about the workshop from the workshop model, but the class of the associated model will depend on the type of workshop. If I was doing this in something other than Rails, I would set up an abstract class for WorkshopFeedback, and then have subclasses for each type of workshop: WorkshopFeedbackOne, WorkshopFeedbackTwo, WorkshopFeedbackThree. I'm unsure how to best handle this with Rails. I currently have: class Workshop < ActiveRecord::Base has_many :workshop_feedbacks end class Feedback < ActiveRecord::Base belongs_to :workshop has_many :feedback_ones has_many :feedback_twos has_many :feedback_threes end class FeedbackOne < ActiveRecord::Base belongs_to :feedback end class FeedbackTwo < ActiveRecord::Base belongs_to :feedback end class FeedbackThree < ActiveRecord::Base belongs_to :feedback end This doesn't seem like to the cleanest way to access the feedback from the workshop model, as accessing the correct feedback will require logic investigating the Workshop type and then choosing, for instance, @workshop.feedback.feedback_one. Is there a better way to handle this situation? Would it be better to use a polymorphic association for feedback? Or maybe using a Module or Mixin for the shared Feedback interface? Note: I am avoiding using Single Table Inheritance here because the FeedbackOne, FeedbackTwo, FeedbackThree models do not share much common data, so I would end up with a large sparsely populated table with STI.

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• Rails 3 HABTM Strange Association: Project and Employee in a tree.

  - by Mauricio

  Hi guys I have to adapt an existing model to a new relation. I have this: A Project has many Employees. the Employees of a Project are organized in some kind of hierarchy (nothing fancy, I resolved this adding a parent_id for each employee to build the 'tree') class Employee < AR:Base belongs_to :project belongs_to :parent, :class_name => 'Employee' has_many :childs, :class_name => 'Employee', :foreign_column => 'parent_id' end class Project < AR:Base has_many :employees, end That worked like a charm, now the new requirement is: The Employees can belong to many Projects at the same time, and the hierarchy will be different according to the project. So I though I will need a new table to build the HABTM, and a new class to access the parent_id to build the tree. Something like class ProjectEmployee < AR:Base belongs_to :project belongs_to :employee belongs_to :parent, :class_name => 'Employee' # <--- ?????? end class Project < AR:Base has_many :project_employee has_many :employees, :through => :project_employee end class Employee < AR:Base has_many :project_employee has_many :projects, :through => :project_employee end How can I access the parent and the childs of an employee for a given project? I need to add and remove childs as wish from the employees of a project. Thank you!

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• How do I change the class of an object to a subclass of its current class in C++?

  - by Jared P

  I have an array of pointers to a base class, so that I can make those pointers point to (different) subclasses of the base class, but still interact with them. (really only a couple of methods which I made virtual and overloaded) I'm wondering if I can avoid using the pointers, and instead just make an array of the base class, but have some way to set the class to the subclass of my choosing. I know there must be something there specifying the class, as it needs to use that to look up the function pointer for virtual methods. By the way, the subclasses all have the same ivars and layout. Note: the design is actually based on using a template argument instead of a variable, due to performance increases, so really the abstract base class is just the interface for the subclasses, which are all the same except for their compiled code. Thanks

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• How to implement a private virtual function within derived classes?

  - by Dane

  Hi, I know why I want to use private virtual functions, but how exactly can I implement them? For example: class Base{ [...] private: virtual void func() = 0; [...] } class Derived1: puplic Base{ void func() { //short implementation is ok here } } class Derived2: puplic Base{ void func(); //long implementation elsewhere (in cpp file) } [...] void Derived2::func() { //long implementation } The first version is ok but not always possible. Isn't the second version simply name hiding? How do you define the Base::func() of Derived2, if you cannot do it within the class declaration of Dereived2? Thanks

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• how to avoid temporaries when copying weakly typed object

  - by Truncheon

  Hi. I'm writing a series classes that inherit from a base class using virtual. They are INT, FLOAT and STRING objects that I want to use in a scripting language. I'm trying to implement weak typing, but I don't want STRING objects to return copies of themselves when used in the following way (instead I would prefer to have a reference returned which can be used in copying): a = "hello "; b = "world"; c = a + b; I have written the following code as a mock example: #include <iostream> #include <string> #include <cstdio> #include <cstdlib> std::string dummy("<int object cannot return string reference>"); struct BaseImpl { virtual bool is_string() = 0; virtual int get_int() = 0; virtual std::string get_string_copy() = 0; virtual std::string const& get_string_ref() = 0; }; struct INT : BaseImpl { int value; INT(int i = 0) : value(i) { std::cout << "constructor called\n"; } INT(BaseImpl& that) : value(that.get_int()) { std::cout << "copy constructor called\n"; } bool is_string() { return false; } int get_int() { return value; } std::string get_string_copy() { char buf[33]; sprintf(buf, "%i", value); return buf; } std::string const& get_string_ref() { return dummy; } }; struct STRING : BaseImpl { std::string value; STRING(std::string s = "") : value(s) { std::cout << "constructor called\n"; } STRING(BaseImpl& that) { if (that.is_string()) value = that.get_string_ref(); else value = that.get_string_copy(); std::cout << "copy constructor called\n"; } bool is_string() { return true; } int get_int() { return atoi(value.c_str()); } std::string get_string_copy() { return value; } std::string const& get_string_ref() { return value; } }; struct Base { BaseImpl* impl; Base(BaseImpl* p = 0) : impl(p) {} ~Base() { delete impl; } }; int main() { Base b1(new INT(1)); Base b2(new STRING("Hello world")); Base b3(new INT(*b1.impl)); Base b4(new STRING(*b2.impl)); std::cout << "\n"; std::cout << b1.impl->get_int() << "\n"; std::cout << b2.impl->get_int() << "\n"; std::cout << b3.impl->get_int() << "\n"; std::cout << b4.impl->get_int() << "\n"; std::cout << "\n"; std::cout << b1.impl->get_string_ref() << "\n"; std::cout << b2.impl->get_string_ref() << "\n"; std::cout << b3.impl->get_string_ref() << "\n"; std::cout << b4.impl->get_string_ref() << "\n"; std::cout << "\n"; std::cout << b1.impl->get_string_copy() << "\n"; std::cout << b2.impl->get_string_copy() << "\n"; std::cout << b3.impl->get_string_copy() << "\n"; std::cout << b4.impl->get_string_copy() << "\n"; return 0; } It was necessary to add an if check in the STRING class to determine whether its safe to request a reference instead of a copy: Script code: a = "test"; b = a; c = 1; d = "" + c; /* not safe to request reference by standard */ C++ code: STRING(BaseImpl& that) { if (that.is_string()) value = that.get_string_ref(); else value = that.get_string_copy(); std::cout << "copy constructor called\n"; } If was hoping there's a way of moving that if check into compile time, rather than run time.

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• Should I denormalize a has_many has_many?

  - by Cameron

  I have this: class User < ActiveRecord::Base has_many :serials has_many :sites, :through => :series end class Serial < ActiveRecord::Base belongs_to :user belongs_to :site has_many :episodes end class Site < ActiveRecord::Base has_many :serials has_many :users, :through => :serials end class Episode < ActiveRecord::Base belongs_to :serial end I would like to do some operations on User.serials.episodes but I know this would mean all sorts of clever tricks. I could in theory just put all the episode data into serial (denormalize) and then group_by Site when needed. If I have a lot of episodes that I need to query on would this be a bad idea? thanks

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• Java applet wont run

  - by Courtney

  I am trying to get a Java applet to run properly when linked to an HTML page in Dreamweaver CC. I'm new to all this so please bear with me here. First I saved this code to a .java file //Triangle.java import java.awt.*; import java.applet.Applet; public class Triangle extends Applet { public void paint (Graphics g){ int bottomX=80; int bottomY=200; int base=100; int height=100; g.drawLine(bottomX,bottomY,bottomX+base,bottomY); g.drawLine(bottomX+base,bottomY,bottomX+base/2,bottomY-height); g.drawLine(bottomX+base/2,bottomY-height, bottomX,bottomY); } } I then compiled it entering javac Triangle.java After that, I inserted it into a Dreamwever page using: <html> <applet code=Triangle.class width=400 height=400 > </applet> </html> Now when I try and open the page in Chrome I get an error reading: UnsupportedClassVersionError Triangle: Unsupported major.minor version 52.0 This, as I have read, is an issue with using two incompatible Java versions? In my Java Control Panel it says I am using version 1.8.0_20 and my JDK is jdk1.8.0_20. Does anyone see anything super obvious that I am doing wrong here?

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• Does the Liskov Substitution Principle apply to subtype which inherited from abstract class?

  - by A.A.

  loosely speaking, Liskov Substitution Principle states that a derived class can be substitute in place of the base class without affecting the user. In the case when the base class is an abstract class, which means no user is using an instance of the base class, does the Liskov inheritance restrictions still apply to the derived class?

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• OnShutdown() not working on XP

  - by Daro

  I have a service registered for shutdown events (.Net 3.5): public ServiceName() { InitializeComponent(); base.CanHandleSessionChangeEvent = true; base.CanHandlePowerEvent = true; base.CanShutdown = true; } protected override void OnShutdown() { try { if (Program.Debug2Eventlog == true) { WriteEventEntry( "Computer is shutting down.", EventLogEntryType.Information, 0, 3); } } catch {} base.OnShutdown(); } Windows 7 logs the event just fine, but XP doesn't. Am I missing something?

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• Friendness and derived class

  - by ereOn

  Hi, Let's say I have the following class hierarchy: class Base { protected: virtual void foo() = 0; friend class Other; }; class Derived : public Base { protected: void foo() { /* Some implementation */ }; }; class Other { public: void bar() { Derived* a = new Derived(); a->foo(); // Compiler error: foo() is protected within this context }; }; I guess I could change it too a->Base::foo() but since foo() is pure virtual in the Base class, the call will result in calling Derived::foo() anyway. However, the compiler seems to refuse a->foo(). I guess it is logical, but I can't really understand why. Am I missing something ? Can't (shouldn't) it handle this special case ? Thank you.

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• How to check the type name of an object in derived classes?

  - by Vincenzo

  This is my code: class Base { /* something */ }; class Derived : public Base { /* something */ }; vector<Base*> v; // somebody else initializes it, somewhere int counter = 0; for (vector<Base*>::iterator i=v.begin(); i!=v.end(); ++i) { if (typeof(*i) == "Derived") { // this line is NOT correct counter++; } } cout << "Found " << counter << " derived classes"; One line in the code is NOT correct. How should I write it properly? Many thanks in advance!

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• private virtual function in derived class

  - by user1706047

  class base { public: virtual void doSomething() = 0; }; class derived : public base { **private:** virtual void doSomething(){cout<<"Derived fn"<<endl;} }; now if i do the following: base *b=new child; b->doSomething(); //it calls the derived class fn even if that is private. Question: 1.its able to call the derived class fn even if that is private.How is it possible? Now if i change the inheritance access specifier from public to protected/private then i get compilation error as "'type cast' : conversion from 'Derived *' to 'base *' exists, but is inaccessible" Notes: I am aware on the concepts of the inheritance access specifiers.So in second case as its derived private/protected, its inaccessible. But here it confuses me for the first question. Any input will be highly appreciated

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• Which one of the following is NOT a pitfall of inheritance?

  - by Difficult PEOPLE

  Which one of the following is NOT a pitfall of inheritance? Base-derive classes should be totally separate and do not have an is-a relationship. Base-derive classes should have been aggregate classes instead. Inheritance may be inverted, example: Truck<-Vehicle should be Vehicle<-Truck. Incompatible class hierarchies may be connected because of multiple inheritance. Aggregation should have been used instead. Functionality is transferred from a base class to a derived one. In my opinion, NOT a pitfall of inheritance meas can use inheritance. 1 seems do without inheritance 2 aggregate substitute Base-derive I don't know So, I think 5 is the answer.

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• PHP-Mcrypt Installation

  - by Infinity

  I need to install php-mcrypt on my CentOS 5.5 VPS, When I try yum install php-mcrypt, it says that it is set to be updated which implies that it is already installed. I looked in the /usr/lib/php/modules and cant find the .so file. Anyway I want to update it but yum is giving the following error, I am running PHP-FPM on Nginx. Last login: Thu Apr 21 12:13:30 2011 from cpc2-seve18-2-0-cust438.13-3.cable.virginmedia.com [root@infinity ~]# yum install php-mcrypt Setting up Install Process Resolving Dependencies --> Running transaction check ---> Package php-mcrypt.i386 0:5.1.6-15.el5.centos.1 set to be updated --> Processing Dependency: php-api = 20041225 for package: php-mcrypt --> Processing Dependency: php >= 5.1.6 for package: php-mcrypt --> Running transaction check ---> Package php.i386 0:5.1.6-27.el5_5.3 set to be updated --> Processing Dependency: php-common = 5.1.6-27.el5_5.3 for package: php --> Processing Dependency: php-cli = 5.1.6-27.el5_5.3 for package: php ---> Package php-mcrypt.i386 0:5.1.6-15.el5.centos.1 set to be updated --> Processing Dependency: php-api = 20041225 for package: php-mcrypt --> Running transaction check ---> Package php.i386 0:5.1.6-27.el5_5.3 set to be updated --> Processing Dependency: php-common = 5.1.6-27.el5_5.3 for package: php ---> Package php-cli.i386 0:5.1.6-27.el5_5.3 set to be updated --> Processing Dependency: php-common = 5.1.6-27.el5_5.3 for package: php-cli ---> Package php-mcrypt.i386 0:5.1.6-15.el5.centos.1 set to be updated --> Processing Dependency: php-api = 20041225 for package: php-mcrypt --> Finished Dependency Resolution php-mcrypt-5.1.6-15.el5.centos.1.i386 from extras has depsolving problems --> Missing Dependency: php-api = 20041225 is needed by package php-mcrypt-5.1.6-15.el5.centos.1.i386 (extras) php-5.1.6-27.el5_5.3.i386 from base has depsolving problems --> Missing Dependency: php-common = 5.1.6-27.el5_5.3 is needed by package php-5.1.6-27.el5_5.3.i386 (base) php-cli-5.1.6-27.el5_5.3.i386 from base has depsolving problems --> Missing Dependency: php-common = 5.1.6-27.el5_5.3 is needed by package php-cli-5.1.6-27.el5_5.3.i386 (base) Error: Missing Dependency: php-api = 20041225 is needed by package php-mcrypt-5.1.6-15.el5.centos.1.i386 (extras) Error: Missing Dependency: php-common = 5.1.6-27.el5_5.3 is needed by package php-cli-5.1.6-27.el5_5.3.i386 (base) Error: Missing Dependency: php-common = 5.1.6-27.el5_5.3 is needed by package php-5.1.6-27.el5_5.3.i386 (base) You could try using --skip-broken to work around the problem You could try running: package-cleanup --problems package-cleanup --dupes rpm -Va --nofiles --nodigest The program package-cleanup is found in the yum-utils package. [root@infinity ~]# Any ideas?

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• Rails app deployment challenge, not finding database table in production.log

  - by Stefan M

  I'm trying to setup PasswordPusher as my first ruby app ever. Building and running the webrick server as instructed in README works fine. It was only when I tried to add Apache ProxyPass and ProxyPassReverse that the page load slowed down to several minutes. So I gave mod_passenger a whirl but now it's unable to find the password table. Here's what I get in log/production.log. Started GET "/" for 10.10.2.13 at Sun Jun 10 08:07:19 +0200 2012 Processing by PasswordsController#new as HTML Completed 500 Internal Server Error in 1ms ActiveRecord::StatementInvalid (Could not find table 'passwords'): app/controllers/passwords_controller.rb:77:in `new' app/controllers/passwords_controller.rb:77:in `new' While in log/private.log I get a lot more output so here's just a snippet but it looks to me like it's working with the database. Edit: This was actually old log output, maybe from db:create. Migrating to AddUserToPassword (20120220172426) (0.3ms) ALTER TABLE "passwords" ADD "user_id" integer (0.0ms) PRAGMA index_list("passwords") (0.2ms) CREATE INDEX "index_passwords_on_user_id" ON "passwords" ("user_id") (0.7ms) INSERT INTO "schema_migrations" ("version") VALUES ('20120220172426') (0.1ms) select sqlite_version(*) (0.1ms) SELECT "schema_migrations"."version" FROM "schema_migrations" (0.0ms) PRAGMA index_list("passwords") (0.0ms) PRAGMA index_info('index_passwords_on_user_id') (4.6ms) PRAGMA index_list("rails_admin_histories") (0.0ms) PRAGMA index_info('index_rails_admin_histories') (0.0ms) PRAGMA index_list("users") (4.8ms) PRAGMA index_info('index_users_on_unlock_token') (0.0ms) PRAGMA index_info('index_users_on_reset_password_token') (0.0ms) PRAGMA index_info('index_users_on_email') (0.0ms) PRAGMA index_list("views") In my vhost I have it set to use RailsEnv private. <VirtualHost *:80> # ProxyPreserveHost on # # ProxyPass / http://10.220.100.209:180/ # ProxyPassReverse / http://10.220.100.209:180/ DocumentRoot /var/www/pwpusher/public <Directory /var/www/pwpusher/public> allow from all Options -MultiViews </Directory> RailsEnv private ServerName pwpush.intranet ErrorLog /var/log/apache2/error.log LogLevel debug CustomLog /var/log/apache2/access.log combined </VirtualHost> My passenger.conf in mods-enabled is default for Debian. <IfModule mod_passenger.c> PassengerRoot /usr PassengerRuby /usr/bin/ruby </IfModule> In the apache error.log I get something more cryptic to me. [Sun Jun 10 06:25:07 2012] [notice] Apache/2.2.16 (Debian) Phusion_Passenger/2.2.11 PHP/5.3.3-7+squeeze9 with Suhosin-Patch mod_ssl/2.2.16 OpenSSL/0.9.8o configured -- resuming normal operations /var/www/pwpusher/vendor/bundle/ruby/1.8/bundler/gems/modernizr-rails-09e9e6a92d67/lib/modernizr/rails/version.rb:3: warning: already initialized constant VERSION cache: [GET /] miss [Sun Jun 10 08:07:19 2012] [debug] mod_deflate.c(615): [client 10.10.2.13] Zlib: Compressed 728 to 423 : URL / /var/www/pwpusher/vendor/bundle/ruby/1.8/bundler/gems/modernizr-rails-09e9e6a92d67/lib/modernizr/rails/version.rb:3: warning: already initialized constant VERSION cache: [GET /] miss [Sun Jun 10 10:17:16 2012] [debug] mod_deflate.c(615): [client 10.10.2.13] Zlib: Compressed 728 to 423 : URL / Maybe that's routine stuff. I can see the rake command create files in the relative app root db/. I have private.sqlite3, production.sqlite3 among others. And here's my config/database.yml. base: &base adapter: sqlite3 timeout: 5000 development: database: db/development.sqlite3 <<: *base test: database: db/test.sqlite3 <<: *base private: database: db/private.sqlite3 <<: *base production: database: db/production.sqlite3 <<: *base I've tried setting absolute paths in it but that did not help.

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• usb mouse/keyboard doesn't work with 3.11.0-12-generic kernel

  - by x-yuri

  I can't use my usb keyboard/mouse after upgrade from raring to saucy. The keyboard works in grub menu and if I boot with the previous kernel version (3.8.0-31-generic). My new kernel version is 3.11.0-12-generic. I've got Mad Catz R.A.T.7 wired USB mouse, Canyon CNL-MBMSO02 wired usb mouse and Logitech diNovo Edge wireless keyboard, connected to computer through Logitech Unifying Receiver. Using PS/2 keyboard I've managed to get some information. dmesg says: [ 0.166273] ACPI: bus type USB registered [ 0.166273] usbcore: registered new interface driver usbfs [ 0.166273] usbcore: registered new interface driver hub [ 0.166273] usbcore: registered new device driver usb ... [ 3.534226] ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver [ 3.534228] ehci-pci: EHCI PCI platform driver [ 3.534291] ehci-pci 0000:00:1a.7: setting latency timer to 64 [ 3.534299] ehci-pci 0000:00:1a.7: EHCI Host Controller [ 3.534304] ehci-pci 0000:00:1a.7: new USB bus registered, assigned bus number 1 [ 3.534315] ehci-pci 0000:00:1a.7: debug port 1 [ 3.538218] ehci-pci 0000:00:1a.7: cache line size of 64 is not supported [ 3.538231] ehci-pci 0000:00:1a.7: irq 18, io mem 0xd3325400 [ 3.548017] ehci-pci 0000:00:1a.7: USB 2.0 started, EHCI 1.00 [ 3.548042] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002 [ 3.548045] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1 [ 3.548048] usb usb1: Product: EHCI Host Controller [ 3.548050] usb usb1: Manufacturer: Linux 3.11.0-12-generic ehci_hcd [ 3.548053] usb usb1: SerialNumber: 0000:00:1a.7 [ 3.548155] hub 1-0:1.0: USB hub found [ 3.548159] hub 1-0:1.0: 6 ports detected [ 3.548311] ehci-pci 0000:00:1d.7: setting latency timer to 64 [ 3.548319] ehci-pci 0000:00:1d.7: EHCI Host Controller [ 3.548323] ehci-pci 0000:00:1d.7: new USB bus registered, assigned bus number 2 [ 3.548333] ehci-pci 0000:00:1d.7: debug port 1 [ 3.552228] ehci-pci 0000:00:1d.7: cache line size of 64 is not supported [ 3.552239] ehci-pci 0000:00:1d.7: irq 23, io mem 0xd3325000 [ 3.564014] ehci-pci 0000:00:1d.7: USB 2.0 started, EHCI 1.00 [ 3.564044] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002 [ 3.564047] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1 [ 3.564050] usb usb2: Product: EHCI Host Controller [ 3.564052] usb usb2: Manufacturer: Linux 3.11.0-12-generic ehci_hcd [ 3.564056] usb usb2: SerialNumber: 0000:00:1d.7 [ 3.564163] hub 2-0:1.0: USB hub found [ 3.564167] hub 2-0:1.0: 6 ports detected [ 3.564274] ehci-platform: EHCI generic platform driver [ 3.564280] ohci_hcd: USB 1.1 'Open' Host Controller (OHCI) Driver [ 3.564281] ohci-platform: OHCI generic platform driver [ 3.564287] uhci_hcd: USB Universal Host Controller Interface driver [ 3.564345] uhci_hcd 0000:00:1a.0: setting latency timer to 64 [ 3.564347] uhci_hcd 0000:00:1a.0: UHCI Host Controller [ 3.564352] uhci_hcd 0000:00:1a.0: new USB bus registered, assigned bus number 3 [ 3.564378] uhci_hcd 0000:00:1a.0: irq 16, io base 0x0000f0c0 [ 3.564402] usb usb3: New USB device found, idVendor=1d6b, idProduct=0001 [ 3.564404] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1 [ 3.564406] usb usb3: Product: UHCI Host Controller [ 3.564408] usb usb3: Manufacturer: Linux 3.11.0-12-generic uhci_hcd [ 3.564410] usb usb3: SerialNumber: 0000:00:1a.0 [ 3.564478] hub 3-0:1.0: USB hub found [ 3.564482] hub 3-0:1.0: 2 ports detected [ 3.564589] uhci_hcd 0000:00:1a.1: setting latency timer to 64 [ 3.564592] uhci_hcd 0000:00:1a.1: UHCI Host Controller [ 3.564597] uhci_hcd 0000:00:1a.1: new USB bus registered, assigned bus number 4 [ 3.564623] uhci_hcd 0000:00:1a.1: irq 21, io base 0x0000f0a0 [ 3.564647] usb usb4: New USB device found, idVendor=1d6b, idProduct=0001 [ 3.564649] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1 [ 3.564651] usb usb4: Product: UHCI Host Controller [ 3.564653] usb usb4: Manufacturer: Linux 3.11.0-12-generic uhci_hcd [ 3.564654] usb usb4: SerialNumber: 0000:00:1a.1 [ 3.564727] hub 4-0:1.0: USB hub found [ 3.564730] hub 4-0:1.0: 2 ports detected [ 3.564834] uhci_hcd 0000:00:1a.2: setting latency timer to 64 [ 3.564837] uhci_hcd 0000:00:1a.2: UHCI Host Controller [ 3.564843] uhci_hcd 0000:00:1a.2: new USB bus registered, assigned bus number 5 [ 3.564863] uhci_hcd 0000:00:1a.2: irq 18, io base 0x0000f080 [ 3.564885] usb usb5: New USB device found, idVendor=1d6b, idProduct=0001 [ 3.564887] usb usb5: New USB device strings: Mfr=3, Product=2, SerialNumber=1 [ 3.564889] usb usb5: Product: UHCI Host Controller [ 3.564891] usb usb5: Manufacturer: Linux 3.11.0-12-generic uhci_hcd [ 3.564892] usb usb5: SerialNumber: 0000:00:1a.2 [ 3.564962] hub 5-0:1.0: USB hub found [ 3.564966] hub 5-0:1.0: 2 ports detected [ 3.565073] uhci_hcd 0000:00:1d.0: setting latency timer to 64 [ 3.565076] uhci_hcd 0000:00:1d.0: UHCI Host Controller [ 3.565081] uhci_hcd 0000:00:1d.0: new USB bus registered, assigned bus number 6 [ 3.565101] uhci_hcd 0000:00:1d.0: irq 23, io base 0x0000f060 [ 3.565124] usb usb6: New USB device found, idVendor=1d6b, idProduct=0001 [ 3.565127] usb usb6: New USB device strings: Mfr=3, Product=2, SerialNumber=1 [ 3.565128] usb usb6: Product: UHCI Host Controller [ 3.565130] usb usb6: Manufacturer: Linux 3.11.0-12-generic uhci_hcd [ 3.565132] usb usb6: SerialNumber: 0000:00:1d.0 [ 3.565195] hub 6-0:1.0: USB hub found [ 3.565198] hub 6-0:1.0: 2 ports detected [ 3.565303] uhci_hcd 0000:00:1d.1: setting latency timer to 64 [ 3.565306] uhci_hcd 0000:00:1d.1: UHCI Host Controller [ 3.565310] uhci_hcd 0000:00:1d.1: new USB bus registered, assigned bus number 7 [ 3.565329] uhci_hcd 0000:00:1d.1: irq 19, io base 0x0000f040 [ 3.565352] usb usb7: New USB device found, idVendor=1d6b, idProduct=0001 [ 3.565354] usb usb7: New USB device strings: Mfr=3, Product=2, SerialNumber=1 [ 3.565356] usb usb7: Product: UHCI Host Controller [ 3.565358] usb usb7: Manufacturer: Linux 3.11.0-12-generic uhci_hcd [ 3.565359] usb usb7: SerialNumber: 0000:00:1d.1 [ 3.565424] hub 7-0:1.0: USB hub found [ 3.565427] hub 7-0:1.0: 2 ports detected [ 3.565534] uhci_hcd 0000:00:1d.2: setting latency timer to 64 [ 3.565537] uhci_hcd 0000:00:1d.2: UHCI Host Controller [ 3.565541] uhci_hcd 0000:00:1d.2: new USB bus registered, assigned bus number 8 [ 3.565560] uhci_hcd 0000:00:1d.2: irq 18, io base 0x0000f020 [ 3.565584] usb usb8: New USB device found, idVendor=1d6b, idProduct=0001 [ 3.565587] usb usb8: New USB device strings: Mfr=3, Product=2, SerialNumber=1 [ 3.565588] usb usb8: Product: UHCI Host Controller [ 3.565590] usb usb8: Manufacturer: Linux 3.11.0-12-generic uhci_hcd [ 3.565592] usb usb8: SerialNumber: 0000:00:1d.2 [ 3.565658] hub 8-0:1.0: USB hub found [ 3.565661] hub 8-0:1.0: 2 ports detected ... [ 4.120014] usb 2-3: new high-speed USB device number 2 using ehci-pci ... [ 4.468908] usb 2-3: New USB device found, idVendor=046d, idProduct=0825 [ 4.468912] usb 2-3: New USB device strings: Mfr=0, Product=0, SerialNumber=2 [ 4.468914] usb 2-3: SerialNumber: AF582E10 ... [ 5.284019] usb 5-2: new full-speed USB device number 2 using uhci_hcd [ 5.465903] usb 5-2: New USB device found, idVendor=046d, idProduct=0b04 [ 5.465908] usb 5-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 5.465911] usb 5-2: Product: Logitech BT Mini-Receiver [ 5.465914] usb 5-2: Manufacturer: Logitech [ 5.468948] hub 5-2:1.0: USB hub found [ 5.470898] hub 5-2:1.0: 3 ports detected [ 5.476096] Switched to clocksource tsc [ 5.712099] usb 7-2: new full-speed USB device number 2 using uhci_hcd [ 5.896366] usb 7-2: New USB device found, idVendor=046d, idProduct=c52b [ 5.896370] usb 7-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 5.896372] usb 7-2: Product: USB Receiver [ 5.896374] usb 7-2: Manufacturer: Logitech [ 6.140016] usb 8-1: new full-speed USB device number 2 using uhci_hcd [ 6.324597] usb 8-1: New USB device found, idVendor=0738, idProduct=1708 [ 6.324603] usb 8-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 6.324605] usb 8-1: Product: Mad Catz R.A.T.7 Mouse [ 6.324608] usb 8-1: Manufacturer: Mad Catz [ 6.564012] usb 8-2: new low-speed USB device number 3 using uhci_hcd [ 6.746602] usb 8-2: New USB device found, idVendor=1d57, idProduct=0010 [ 6.746608] usb 8-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 6.746610] usb 8-2: Product: usb mouse with wheel [ 6.746613] usb 8-2: Manufacturer: HID-Compliant Mouse [ 7.337898] usb 5-2.2: new full-speed USB device number 3 using uhci_hcd [ 7.490902] usb 5-2.2: New USB device found, idVendor=046d, idProduct=c713 [ 7.490907] usb 5-2.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 7.490910] usb 5-2.2: Product: Logitech BT Mini-Receiver [ 7.490913] usb 5-2.2: Manufacturer: Logitech [ 7.490915] usb 5-2.2: SerialNumber: 001F203BD6A7 [ 7.569898] usb 5-2.3: new full-speed USB device number 4 using uhci_hcd [ 7.722901] usb 5-2.3: New USB device found, idVendor=046d, idProduct=c714 [ 7.722906] usb 5-2.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 7.722909] usb 5-2.3: Product: Logitech BT Mini-Receiver [ 7.722911] usb 5-2.3: Manufacturer: Logitech [ 7.722913] usb 5-2.3: SerialNumber: 001F203BD6A7 lsusb (more output): Bus 002 Device 002: ID 046d:0825 Logitech, Inc. Webcam C270 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 008 Device 003: ID 1d57:0010 Xenta Bus 008 Device 002: ID 0738:1708 Mad Catz, Inc. Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 007 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 005 Device 004: ID 046d:c714 Logitech, Inc. diNovo Edge Keyboard Bus 005 Device 003: ID 046d:c713 Logitech, Inc. Bus 005 Device 002: ID 046d:0b04 Logitech, Inc. Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub More background. Before that I had a problem with logging in to GNOME. During which I upgraded all the packages at one point (apt-get upgrade) and it stopped booting at all (it didn't get to login screen). Then I fixed PATH issue and now I've got this usb-not-working issue. I tried reinstalling kernel, to no effect. Is there anything else I can do to fix or diagnose the problem?

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• Errors when installing Open Office

  - by user109036

  I followed the first set of instructions on this page to install Open Office: How to install Open Office? However, the last step which says to change the CHMOD of a folder, I got an error saying that the directory does not exist. Open Office now appears in my Ubuntu start menu, but clicking on it does nothing. I tried a reboot. Below is what I could copy from my terminal. I am running the latest Ubuntu. I have not uninstalled Libreoffice as suggested somewhere. The reason is that in the Ubuntu software centre, Libre office appears to be made up of several components and I don't know which ones to remove (or all maybe?). They are Libreoffice Draw, Math, Writer, Calc. After this operation, 480 MB of additional disk space will be used. Do you want to continue [Y/n]? y Get:1 http://gb.archive.ubuntu.com/ubuntu/ quantal-updates/universe openjdk-6-jre-lib all 6b24-1.11.5-0ubuntu1~12.10.1 [6,135 kB] Get:2 http://ppa.launchpad.net/upubuntu-com/office/ubuntu/ quantal/main openoffice amd64 3.4~oneiric [321 MB] Get:3 http://gb.archive.ubuntu.com/ubuntu/ quantal/main ca-certificates-java all 20120721 [13.2 kB] Get:4 http://gb.archive.ubuntu.com/ubuntu/ quantal/main tzdata-java all 2012e-0ubuntu2 [140 kB] Get:5 http://gb.archive.ubuntu.com/ubuntu/ quantal/main java-common all 0.43ubuntu3 [61.7 kB] Get:6 http://gb.archive.ubuntu.com/ubuntu/ quantal-updates/universe openjdk-6-jre-headless amd64 6b24-1.11.5-0ubuntu1~12.10.1 [25.4 MB] Get:7 http://gb.archive.ubuntu.com/ubuntu/ quantal/main libgif4 amd64 4.1.6-9.1ubuntu1 [31.3 kB] Get:8 http://gb.archive.ubuntu.com/ubuntu/ quantal-updates/universe openjdk-6-jre amd64 6b24-1.11.5-0ubuntu1~12.10.1 [234 kB] Get:9 http://gb.archive.ubuntu.com/ubuntu/ quantal/main libatk-wrapper-java all 0.30.4-0ubuntu4 [29.8 kB] Get:10 http://gb.archive.ubuntu.com/ubuntu/ quantal/main libatk-wrapper-java-jni amd64 0.30.4-0ubuntu4 [31.1 kB] Get:11 http://gb.archive.ubuntu.com/ubuntu/ quantal/main xorg-sgml-doctools all 1:1.10-1 [12.0 kB] Get:12 http://gb.archive.ubuntu.com/ubuntu/ quantal/main x11proto-core-dev all 7.0.23-1 [744 kB] Get:13 http://gb.archive.ubuntu.com/ubuntu/ quantal/main libice-dev amd64 2:1.0.8-2 [57.6 kB] Get:14 http://gb.archive.ubuntu.com/ubuntu/ quantal/main libpthread-stubs0 amd64 0.3-3 [3,258 B] Get:15 http://gb.archive.ubuntu.com/ubuntu/ quantal/main libpthread-stubs0-dev amd64 0.3-3 [2,866 B] Get:16 http://gb.archive.ubuntu.com/ubuntu/ quantal/main libsm-dev amd64 2:1.2.1-2 [19.9 kB] Get:17 http://gb.archive.ubuntu.com/ubuntu/ quantal/main libxau-dev amd64 1:1.0.7-1 [10.2 kB] Get:18 http://gb.archive.ubuntu.com/ubuntu/ quantal/main libxdmcp-dev amd64 1:1.1.1-1 [26.9 kB] Get:19 http://gb.archive.ubuntu.com/ubuntu/ quantal/main x11proto-input-dev all 2.2-1 [133 kB] Get:20 http://gb.archive.ubuntu.com/ubuntu/ quantal/main x11proto-kb-dev all 1.0.6-2 [269 kB] Get:21 http://gb.archive.ubuntu.com/ubuntu/ quantal/main xtrans-dev all 1.2.7-1 [84.3 kB] Get:22 http://gb.archive.ubuntu.com/ubuntu/ quantal/main libxcb1-dev amd64 1.8.1-1ubuntu1 [82.6 kB] Get:23 http://gb.archive.ubuntu.com/ubuntu/ quantal/main libx11-dev amd64 2:1.5.0-1 [912 kB] Get:24 http://gb.archive.ubuntu.com/ubuntu/ quantal/main libx11-doc all 2:1.5.0-1 [2,460 kB] Get:25 http://gb.archive.ubuntu.com/ubuntu/ quantal/main libxt-dev amd64 1:1.1.3-1 [492 kB] Get:26 http://gb.archive.ubuntu.com/ubuntu/ quantal/main ttf-dejavu-extra all 2.33-2ubuntu1 [3,420 kB] Get:27 http://gb.archive.ubuntu.com/ubuntu/ quantal-updates/universe icedtea-6-jre-cacao amd64 6b24-1.11.5-0ubuntu1~12.10.1 [417 kB] Get:28 http://gb.archive.ubuntu.com/ubuntu/ quantal-updates/universe icedtea-6-jre-jamvm amd64 6b24-1.11.5-0ubuntu1~12.10.1 [581 kB] Get:29 http://gb.archive.ubuntu.com/ubuntu/ quantal-updates/main icedtea-netx-common all 1.3-1ubuntu1.1 [617 kB] Get:30 http://gb.archive.ubuntu.com/ubuntu/ quantal-updates/main icedtea-netx amd64 1.3-1ubuntu1.1 [16.2 kB] Get:31 http://gb.archive.ubuntu.com/ubuntu/ quantal-updates/universe openjdk-6-jdk amd64 6b24-1.11.5-0ubuntu1~12.10.1 [11.1 MB] Fetched 374 MB in 9min 18s (671 kB/s) Extract templates from packages: 100% Selecting previously unselected package openjdk-6-jre-lib. (Reading database ... 143191 files and directories currently installed.) Unpacking openjdk-6-jre-lib (from .../openjdk-6-jre-lib_6b24-1.11.5-0ubuntu1~12.10.1_all.deb) ... Selecting previously unselected package ca-certificates-java. Unpacking ca-certificates-java (from .../ca-certificates-java_20120721_all.deb) ... Selecting previously unselected package tzdata-java. Unpacking tzdata-java (from .../tzdata-java_2012e-0ubuntu2_all.deb) ... Selecting previously unselected package java-common. Unpacking java-common (from .../java-common_0.43ubuntu3_all.deb) ... Selecting previously unselected package openjdk-6-jre-headless:amd64. Unpacking openjdk-6-jre-headless:amd64 (from .../openjdk-6-jre-headless_6b24-1.11.5-0ubuntu1~12.10.1_amd64.deb) ... Selecting previously unselected package libgif4:amd64. Unpacking libgif4:amd64 (from .../libgif4_4.1.6-9.1ubuntu1_amd64.deb) ... Selecting previously unselected package openjdk-6-jre:amd64. Unpacking openjdk-6-jre:amd64 (from .../openjdk-6-jre_6b24-1.11.5-0ubuntu1~12.10.1_amd64.deb) ... Selecting previously unselected package libatk-wrapper-java. Unpacking libatk-wrapper-java (from .../libatk-wrapper-java_0.30.4-0ubuntu4_all.deb) ... Selecting previously unselected package libatk-wrapper-java-jni:amd64. Unpacking libatk-wrapper-java-jni:amd64 (from .../libatk-wrapper-java-jni_0.30.4-0ubuntu4_amd64.deb) ... Selecting previously unselected package xorg-sgml-doctools. Unpacking xorg-sgml-doctools (from .../xorg-sgml-doctools_1%3a1.10-1_all.deb) ... Selecting previously unselected package x11proto-core-dev. Unpacking x11proto-core-dev (from .../x11proto-core-dev_7.0.23-1_all.deb) ... Selecting previously unselected package libice-dev:amd64. Unpacking libice-dev:amd64 (from .../libice-dev_2%3a1.0.8-2_amd64.deb) ... Selecting previously unselected package libpthread-stubs0:amd64. Unpacking libpthread-stubs0:amd64 (from .../libpthread-stubs0_0.3-3_amd64.deb) ... Selecting previously unselected package libpthread-stubs0-dev:amd64. Unpacking libpthread-stubs0-dev:amd64 (from .../libpthread-stubs0-dev_0.3-3_amd64.deb) ... Selecting previously unselected package libsm-dev:amd64. Unpacking libsm-dev:amd64 (from .../libsm-dev_2%3a1.2.1-2_amd64.deb) ... Selecting previously unselected package libxau-dev:amd64. Unpacking libxau-dev:amd64 (from .../libxau-dev_1%3a1.0.7-1_amd64.deb) ... Selecting previously unselected package libxdmcp-dev:amd64. Unpacking libxdmcp-dev:amd64 (from .../libxdmcp-dev_1%3a1.1.1-1_amd64.deb) ... Selecting previously unselected package x11proto-input-dev. Unpacking x11proto-input-dev (from .../x11proto-input-dev_2.2-1_all.deb) ... Selecting previously unselected package x11proto-kb-dev. Unpacking x11proto-kb-dev (from .../x11proto-kb-dev_1.0.6-2_all.deb) ... Selecting previously unselected package xtrans-dev. Unpacking xtrans-dev (from .../xtrans-dev_1.2.7-1_all.deb) ... Selecting previously unselected package libxcb1-dev:amd64. Unpacking libxcb1-dev:amd64 (from .../libxcb1-dev_1.8.1-1ubuntu1_amd64.deb) ... Selecting previously unselected package libx11-dev:amd64. Unpacking libx11-dev:amd64 (from .../libx11-dev_2%3a1.5.0-1_amd64.deb) ... Selecting previously unselected package libx11-doc. Unpacking libx11-doc (from .../libx11-doc_2%3a1.5.0-1_all.deb) ... Selecting previously unselected package libxt-dev:amd64. Unpacking libxt-dev:amd64 (from .../libxt-dev_1%3a1.1.3-1_amd64.deb) ... Selecting previously unselected package ttf-dejavu-extra. Unpacking ttf-dejavu-extra (from .../ttf-dejavu-extra_2.33-2ubuntu1_all.deb) ... Selecting previously unselected package icedtea-6-jre-cacao:amd64. Unpacking icedtea-6-jre-cacao:amd64 (from .../icedtea-6-jre-cacao_6b24-1.11.5-0ubuntu1~12.10.1_amd64.deb) ... Selecting previously unselected package icedtea-6-jre-jamvm:amd64. Unpacking icedtea-6-jre-jamvm:amd64 (from .../icedtea-6-jre-jamvm_6b24-1.11.5-0ubuntu1~12.10.1_amd64.deb) ... Selecting previously unselected package icedtea-netx-common. Unpacking icedtea-netx-common (from .../icedtea-netx-common_1.3-1ubuntu1.1_all.deb) ... Selecting previously unselected package icedtea-netx:amd64. Unpacking icedtea-netx:amd64 (from .../icedtea-netx_1.3-1ubuntu1.1_amd64.deb) ... Selecting previously unselected package openjdk-6-jdk:amd64. Unpacking openjdk-6-jdk:amd64 (from .../openjdk-6-jdk_6b24-1.11.5-0ubuntu1~12.10.1_amd64.deb) ... Selecting previously unselected package openoffice. Unpacking openoffice (from .../openoffice_3.4~oneiric_amd64.deb) ... Processing triggers for doc-base ... Processing 2 added doc-base files... Processing triggers for man-db ... Processing triggers for desktop-file-utils ... Processing triggers for bamfdaemon ... Rebuilding /usr/share/applications/bamf.index... Processing triggers for gnome-menus ... Processing triggers for hicolor-icon-theme ... Processing triggers for fontconfig ... Processing triggers for gnome-icon-theme ... Processing triggers for shared-mime-info ... Setting up tzdata-java (2012e-0ubuntu2) ... Setting up java-common (0.43ubuntu3) ... Setting up libgif4:amd64 (4.1.6-9.1ubuntu1) ... Setting up xorg-sgml-doctools (1:1.10-1) ... Setting up x11proto-core-dev (7.0.23-1) ... Setting up libice-dev:amd64 (2:1.0.8-2) ... Setting up libpthread-stubs0:amd64 (0.3-3) ... Setting up libpthread-stubs0-dev:amd64 (0.3-3) ... Setting up libsm-dev:amd64 (2:1.2.1-2) ... Setting up libxau-dev:amd64 (1:1.0.7-1) ... Setting up libxdmcp-dev:amd64 (1:1.1.1-1) ... Setting up x11proto-input-dev (2.2-1) ... Setting up x11proto-kb-dev (1.0.6-2) ... Setting up xtrans-dev (1.2.7-1) ... Setting up libxcb1-dev:amd64 (1.8.1-1ubuntu1) ... Setting up libx11-dev:amd64 (2:1.5.0-1) ... Setting up libx11-doc (2:1.5.0-1) ... Setting up libxt-dev:amd64 (1:1.1.3-1) ... Setting up ttf-dejavu-extra (2.33-2ubuntu1) ... Setting up icedtea-netx-common (1.3-1ubuntu1.1) ... Setting up openjdk-6-jre-lib (6b24-1.11.5-0ubuntu1~12.10.1) ... Setting up openjdk-6-jre-headless:amd64 (6b24-1.11.5-0ubuntu1~12.10.1) ... update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/jre/bin/java to provide /usr/bin/java (java) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/jre/bin/keytool to provide /usr/bin/keytool (keytool) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/jre/bin/pack200 to provide /usr/bin/pack200 (pack200) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/jre/bin/rmid to provide /usr/bin/rmid (rmid) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/jre/bin/rmiregistry to provide /usr/bin/rmiregistry (rmiregistry) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/jre/bin/unpack200 to provide /usr/bin/unpack200 (unpack200) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/jre/bin/orbd to provide /usr/bin/orbd (orbd) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/jre/bin/servertool to provide /usr/bin/servertool (servertool) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/jre/bin/tnameserv to provide /usr/bin/tnameserv (tnameserv) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/jre/lib/jexec to provide /usr/bin/jexec (jexec) in auto mode Setting up ca-certificates-java (20120721) ... Adding debian:Deutsche_Telekom_Root_CA_2.pem Adding debian:Comodo_Trusted_Services_root.pem Adding debian:Certum_Trusted_Network_CA.pem Adding debian:thawte_Primary_Root_CA_-_G2.pem Adding debian:UTN_USERFirst_Hardware_Root_CA.pem Adding debian:AddTrust_Low-Value_Services_Root.pem Adding debian:Microsec_e-Szigno_Root_CA.pem Adding debian:SwissSign_Silver_CA_-_G2.pem Adding debian:ComSign_Secured_CA.pem Adding debian:Buypass_Class_2_CA_1.pem Adding debian:Verisign_Class_1_Public_Primary_Certification_Authority_-_G3.pem Adding debian:Certum_Root_CA.pem Adding debian:AddTrust_External_Root.pem Adding debian:Chambers_of_Commerce_Root_-_2008.pem Adding debian:Starfield_Root_Certificate_Authority_-_G2.pem Adding debian:Verisign_Class_1_Public_Primary_Certification_Authority_-_G2.pem Adding debian:Visa_eCommerce_Root.pem Adding debian:Digital_Signature_Trust_Co._Global_CA_3.pem Adding debian:AC_Raíz_Certicámara_S.A..pem Adding debian:NetLock_Arany_=Class_Gold=_Fotanúsítvány.pem Adding debian:Taiwan_GRCA.pem Adding debian:Camerfirma_Chambers_of_Commerce_Root.pem Adding debian:Juur-SK.pem Adding debian:Entrust.net_Premium_2048_Secure_Server_CA.pem Adding debian:XRamp_Global_CA_Root.pem Adding debian:Security_Communication_RootCA2.pem Adding debian:AddTrust_Qualified_Certificates_Root.pem Adding debian:NetLock_Qualified_=Class_QA=_Root.pem Adding debian:TC_TrustCenter_Class_2_CA_II.pem Adding debian:DST_ACES_CA_X6.pem Adding debian:thawte_Primary_Root_CA.pem Adding debian:thawte_Primary_Root_CA_-_G3.pem Adding debian:GeoTrust_Universal_CA_2.pem Adding debian:ACEDICOM_Root.pem Adding debian:Security_Communication_EV_RootCA1.pem Adding debian:America_Online_Root_Certification_Authority_2.pem Adding debian:TC_TrustCenter_Universal_CA_I.pem Adding debian:SwissSign_Platinum_CA_-_G2.pem Adding debian:Global_Chambersign_Root_-_2008.pem Adding debian:SecureSign_RootCA11.pem Adding debian:GeoTrust_Global_CA_2.pem Adding debian:Buypass_Class_3_CA_1.pem Adding debian:Baltimore_CyberTrust_Root.pem Adding debian:UbuntuOne-Go_Daddy_Class_2_CA.pem Adding debian:Equifax_Secure_eBusiness_CA_1.pem Adding debian:SwissSign_Gold_CA_-_G2.pem Adding debian:AffirmTrust_Premium_ECC.pem Adding debian:TC_TrustCenter_Universal_CA_III.pem Adding debian:ca.pem Adding debian:Verisign_Class_3_Public_Primary_Certification_Authority_-_G2.pem Adding debian:NetLock_Express_=Class_C=_Root.pem Adding debian:VeriSign_Class_3_Public_Primary_Certification_Authority_-_G5.pem Adding debian:Firmaprofesional_Root_CA.pem Adding debian:Comodo_Secure_Services_root.pem Adding debian:cacert.org.pem Adding debian:GeoTrust_Primary_Certification_Authority.pem Adding debian:RSA_Security_2048_v3.pem Adding debian:Staat_der_Nederlanden_Root_CA.pem Adding debian:Cybertrust_Global_Root.pem Adding debian:DigiCert_High_Assurance_EV_Root_CA.pem Adding debian:TDC_OCES_Root_CA.pem Adding debian:A-Trust-nQual-03.pem Adding debian:Equifax_Secure_CA.pem Adding debian:Digital_Signature_Trust_Co._Global_CA_1.pem Adding debian:GeoTrust_Global_CA.pem Adding debian:Starfield_Class_2_CA.pem Adding debian:ApplicationCA_-_Japanese_Government.pem Adding debian:Swisscom_Root_CA_1.pem Adding debian:Verisign_Class_2_Public_Primary_Certification_Authority_-_G2.pem Adding debian:Camerfirma_Global_Chambersign_Root.pem Adding debian:QuoVadis_Root_CA_3.pem Adding debian:QuoVadis_Root_CA.pem Adding debian:Comodo_AAA_Services_root.pem Adding debian:ComSign_CA.pem Adding debian:AddTrust_Public_Services_Root.pem Adding debian:DigiCert_Assured_ID_Root_CA.pem Adding debian:UTN_DATACorp_SGC_Root_CA.pem Adding debian:CA_Disig.pem Adding debian:E-Guven_Kok_Elektronik_Sertifika_Hizmet_Saglayicisi.pem Adding debian:GlobalSign_Root_CA_-_R3.pem Adding debian:QuoVadis_Root_CA_2.pem Adding debian:Entrust_Root_Certification_Authority.pem Adding debian:GTE_CyberTrust_Global_Root.pem Adding debian:ValiCert_Class_1_VA.pem Adding debian:Autoridad_de_Certificacion_Firmaprofesional_CIF_A62634068.pem Adding debian:GeoTrust_Primary_Certification_Authority_-_G2.pem Adding debian:spi-ca-2003.pem Adding debian:America_Online_Root_Certification_Authority_1.pem Adding debian:AffirmTrust_Premium.pem Adding debian:Sonera_Class_1_Root_CA.pem Adding debian:Verisign_Class_2_Public_Primary_Certification_Authority_-_G3.pem Adding debian:Certplus_Class_2_Primary_CA.pem Adding debian:TURKTRUST_Certificate_Services_Provider_Root_2.pem Adding debian:Network_Solutions_Certificate_Authority.pem Adding debian:Go_Daddy_Class_2_CA.pem Adding debian:StartCom_Certification_Authority.pem Adding debian:Hongkong_Post_Root_CA_1.pem Adding debian:Hellenic_Academic_and_Research_Institutions_RootCA_2011.pem Adding debian:Thawte_Premium_Server_CA.pem Adding debian:EBG_Elektronik_Sertifika_Hizmet_Saglayicisi.pem Adding debian:TURKTRUST_Certificate_Services_Provider_Root_1.pem Adding debian:NetLock_Business_=Class_B=_Root.pem Adding debian:Microsec_e-Szigno_Root_CA_2009.pem Adding debian:DigiCert_Global_Root_CA.pem Adding debian:VeriSign_Class_3_Public_Primary_Certification_Authority_-_G4.pem Adding debian:IGC_A.pem Adding debian:TWCA_Root_Certification_Authority.pem Adding debian:S-TRUST_Authentication_and_Encryption_Root_CA_2005_PN.pem Adding debian:VeriSign_Universal_Root_Certification_Authority.pem Adding debian:DST_Root_CA_X3.pem Adding debian:Verisign_Class_1_Public_Primary_Certification_Authority.pem Adding debian:Root_CA_Generalitat_Valenciana.pem Adding debian:UTN_USERFirst_Email_Root_CA.pem Adding debian:ssl-cert-snakeoil.pem Adding debian:Starfield_Services_Root_Certificate_Authority_-_G2.pem Adding debian:GeoTrust_Primary_Certification_Authority_-_G3.pem Adding debian:Certinomis_-_Autorité_Racine.pem Adding debian:Verisign_Class_3_Public_Primary_Certification_Authority.pem Adding debian:TDC_Internet_Root_CA.pem Adding debian:UbuntuOne-ValiCert_Class_2_VA.pem Adding debian:AffirmTrust_Commercial.pem Adding debian:spi-cacert-2008.pem Adding debian:Izenpe.com.pem Adding debian:EC-ACC.pem Adding debian:Go_Daddy_Root_Certificate_Authority_-_G2.pem Adding debian:COMODO_ECC_Certification_Authority.pem Adding debian:CNNIC_ROOT.pem Adding debian:NetLock_Notary_=Class_A=_Root.pem Adding debian:Equifax_Secure_eBusiness_CA_2.pem Adding debian:Verisign_Class_3_Public_Primary_Certification_Authority_-_G3.pem Adding debian:Secure_Global_CA.pem Adding debian:UbuntuOne-Go_Daddy_CA.pem Adding debian:GeoTrust_Universal_CA.pem Adding debian:Wells_Fargo_Root_CA.pem Adding debian:Thawte_Server_CA.pem Adding debian:WellsSecure_Public_Root_Certificate_Authority.pem Adding debian:TC_TrustCenter_Class_3_CA_II.pem Adding debian:COMODO_Certification_Authority.pem Adding debian:Equifax_Secure_Global_eBusiness_CA.pem Adding debian:Security_Communication_Root_CA.pem Adding debian:GlobalSign_Root_CA_-_R2.pem Adding debian:TÜBITAK_UEKAE_Kök_Sertifika_Hizmet_Saglayicisi_-_Sürüm_3.pem Adding debian:Verisign_Class_4_Public_Primary_Certification_Authority_-_G3.pem Adding debian:certSIGN_ROOT_CA.pem Adding debian:RSA_Root_Certificate_1.pem Adding debian:ePKI_Root_Certification_Authority.pem Adding debian:Entrust.net_Secure_Server_CA.pem Adding debian:OISTE_WISeKey_Global_Root_GA_CA.pem Adding debian:Sonera_Class_2_Root_CA.pem Adding debian:Certigna.pem Adding debian:AffirmTrust_Networking.pem Adding debian:ValiCert_Class_2_VA.pem Adding debian:GlobalSign_Root_CA.pem Adding debian:Staat_der_Nederlanden_Root_CA_-_G2.pem Adding debian:SecureTrust_CA.pem done. Setting up openjdk-6-jre:amd64 (6b24-1.11.5-0ubuntu1~12.10.1) ... update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/jre/bin/policytool to provide /usr/bin/policytool (policytool) in auto mode Setting up libatk-wrapper-java (0.30.4-0ubuntu4) ... Setting up icedtea-6-jre-cacao:amd64 (6b24-1.11.5-0ubuntu1~12.10.1) ... Setting up icedtea-6-jre-jamvm:amd64 (6b24-1.11.5-0ubuntu1~12.10.1) ... Setting up icedtea-netx:amd64 (1.3-1ubuntu1.1) ... update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/jre/bin/javaws to provide /usr/bin/javaws (javaws) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/jre/bin/itweb-settings to provide /usr/bin/itweb-settings (itweb-settings) in auto mode update-alternatives: using /usr/lib/jvm/java-7-openjdk-amd64/jre/bin/javaws to provide /usr/bin/javaws (javaws) in auto mode update-alternatives: using /usr/lib/jvm/java-7-openjdk-amd64/jre/bin/itweb-settings to provide /usr/bin/itweb-settings (itweb-settings) in auto mode Setting up openjdk-6-jdk:amd64 (6b24-1.11.5-0ubuntu1~12.10.1) ... update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/appletviewer to provide /usr/bin/appletviewer (appletviewer) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/extcheck to provide /usr/bin/extcheck (extcheck) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/idlj to provide /usr/bin/idlj (idlj) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/jar to provide /usr/bin/jar (jar) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/jarsigner to provide /usr/bin/jarsigner (jarsigner) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/javac to provide /usr/bin/javac (javac) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/javadoc to provide /usr/bin/javadoc (javadoc) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/javah to provide /usr/bin/javah (javah) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/javap to provide /usr/bin/javap (javap) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/jconsole to provide /usr/bin/jconsole (jconsole) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/jdb to provide /usr/bin/jdb (jdb) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/jhat to provide /usr/bin/jhat (jhat) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/jinfo to provide /usr/bin/jinfo (jinfo) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/jmap to provide /usr/bin/jmap (jmap) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/jps to provide /usr/bin/jps (jps) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/jrunscript to provide /usr/bin/jrunscript (jrunscript) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/jsadebugd to provide /usr/bin/jsadebugd (jsadebugd) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/jstack to provide /usr/bin/jstack (jstack) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/jstat to provide /usr/bin/jstat (jstat) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/jstatd to provide /usr/bin/jstatd (jstatd) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/native2ascii to provide /usr/bin/native2ascii (native2ascii) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/rmic to provide /usr/bin/rmic (rmic) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/schemagen to provide /usr/bin/schemagen (schemagen) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/serialver to provide /usr/bin/serialver (serialver) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/wsgen to provide /usr/bin/wsgen (wsgen) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/wsimport to provide /usr/bin/wsimport (wsimport) in auto mode update-alternatives: using /usr/lib/jvm/java-6-openjdk-amd64/bin/xjc to provide /usr/bin/xjc (xjc) in auto mode Setting up openoffice (3.4~oneiric) ... Setting up libatk-wrapper-java-jni:amd64 (0.30.4-0ubuntu4) ... Processing triggers for libc-bin ... ldconfig deferred processing now taking place philip@X301-2:~$ sudo apt-get install libxrandr2:i386 libxinerama1:i386 Reading package lists... Done Building dependency tree Reading state information... Done The following package was automatically installed and is no longer required: linux-headers-3.5.0-17 Use 'apt-get autoremove' to remove it. The following extra packages will be installed: gcc-4.7-base:i386 libc6:i386 libgcc1:i386 libx11-6:i386 libxau6:i386 libxcb1:i386 libxdmcp6:i386 libxext6:i386 libxrender1:i386 Suggested packages: glibc-doc:i386 locales:i386 The following NEW packages will be installed gcc-4.7-base:i386 libc6:i386 libgcc1:i386 libx11-6:i386 libxau6:i386 libxcb1:i386 libxdmcp6:i386 libxext6:i386 libxinerama1:i386 libxrandr2:i386 libxrender1:i386 0 upgraded, 11 newly installed, 0 to remove and 93 not upgraded. Need to get 4,936 kB of archives. After this operation, 11.9 MB of additional disk space will be used. Do you want to continue [Y/n]? y Get:1 http://gb.archive.ubuntu.com/ubuntu/ quantal/main gcc-4.7-base i386 4.7.2-2ubuntu1 [15.5 kB] Get:2 http://gb.archive.ubuntu.com/ubuntu/ quantal/main libc6 i386 2.15-0ubuntu20 [3,940 kB] Get:3 http://gb.archive.ubuntu.com/ubuntu/ quantal/main libgcc1 i386 1:4.7.2-2ubuntu1 [53.5 kB] Get:4 http://gb.archive.ubuntu.com/ubuntu/ quantal/main libxau6 i386 1:1.0.7-1 [8,582 B] Get:5 http://gb.archive.ubuntu.com/ubuntu/ quantal/main libxdmcp6 i386 1:1.1.1-1 [13.1 kB] Get:6 http://gb.archive.ubuntu.com/ubuntu/ quantal/main libxcb1 i386 1.8.1-1ubuntu1 [48.7 kB] Get:7 http://gb.archive.ubuntu.com/ubuntu/ quantal/main libx11-6 i386 2:1.5.0-1 [776 kB] Get:8 http://gb.archive.ubuntu.com/ubuntu/ quantal/main libxext6 i386 2:1.3.1-2 [33.9 kB] Get:9 http://gb.archive.ubuntu.com/ubuntu/ quantal/main libxinerama1 i386 2:1.1.2-1 [8,118 B] Get:10 http://gb.archive.ubuntu.com/ubuntu/ quantal/main libxrender1 i386 1:0.9.7-1 [20.1 kB] Get:11 http://gb.archive.ubuntu.com/ubuntu/ quantal/main libxrandr2 i386 2:1.4.0-1 [18.8 kB] Fetched 4,936 kB in 30s (161 kB/s) Preconfiguring packages ... Selecting previously unselected package gcc-4.7-base:i386. (Reading database ... 146005 files and directories currently installed.) Unpacking gcc-4.7-base:i386 (from .../gcc-4.7-base_4.7.2-2ubuntu1_i386.deb) ... Selecting previously unselected package libc6:i386. Unpacking libc6:i386 (from .../libc6_2.15-0ubuntu20_i386.deb) ... Selecting previously unselected package libgcc1:i386. Unpacking libgcc1:i386 (from .../libgcc1_1%3a4.7.2-2ubuntu1_i386.deb) ... Selecting previously unselected package libxau6:i386. Unpacking libxau6:i386 (from .../libxau6_1%3a1.0.7-1_i386.deb) ... Selecting previously unselected package libxdmcp6:i386. Unpacking libxdmcp6:i386 (from .../libxdmcp6_1%3a1.1.1-1_i386.deb) ... Selecting previously unselected package libxcb1:i386. Unpacking libxcb1:i386 (from .../libxcb1_1.8.1-1ubuntu1_i386.deb) ... Selecting previously unselected package libx11-6:i386. Unpacking libx11-6:i386 (from .../libx11-6_2%3a1.5.0-1_i386.deb) ... Selecting previously unselected package libxext6:i386. Unpacking libxext6:i386 (from .../libxext6_2%3a1.3.1-2_i386.deb) ... Selecting previously unselected package libxinerama1:i386. Unpacking libxinerama1:i386 (from .../libxinerama1_2%3a1.1.2-1_i386.deb) ... Selecting previously unselected package libxrender1:i386. Unpacking libxrender1:i386 (from .../libxrender1_1%3a0.9.7-1_i386.deb) ... Selecting previously unselected package libxrandr2:i386. Unpacking libxrandr2:i386 (from .../libxrandr2_2%3a1.4.0-1_i386.deb) ... Setting up gcc-4.7-base:i386 (4.7.2-2ubuntu1) ... Setting up libc6:i386 (2.15-0ubuntu20) ... Setting up libgcc1:i386 (1:4.7.2-2ubuntu1) ... Setting up libxau6:i386 (1:1.0.7-1) ... Setting up libxdmcp6:i386 (1:1.1.1-1) ... Setting up libxcb1:i386 (1.8.1-1ubuntu1) ... Setting up libx11-6:i386 (2:1.5.0-1) ... Setting up libxext6:i386 (2:1.3.1-2) ... Setting up libxinerama1:i386 (2:1.1.2-1) ... Setting up libxrender1:i386 (1:0.9.7-1) ... Setting up libxrandr2:i386 (2:1.4.0-1) ... Processing triggers for libc-bin ... ldconfig deferred processing now taking place $ sudo chmod a+rx /opt/openoffice.org3/share/uno_packages/cache/uno_packages chmod: cannot access `/opt/openoffice.org3/share/uno_packages/cache/uno_packages': No such file or directory

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• Vodacom Call Center Management on the NetBeans Platform

  - by Geertjan

  If you live in South Africa, you know about Vodacom. Vodacom is one of the dominant mobile communication companies in South Africa, and beyond, providing voice, messaging, data, and similar mobile services. Inside Vodacom there's an application named Helios, which is a call centre application that had its inception in 2009 and consists of two parts. Firstly, a web-based front-end that allows a call centre agent to service subscribers using a Google-like search on a knowledge base structured as a collection of FAQs. The web-based front-end uses plain-old HTML + CSS + a good helping of JQuery and JQueryUI. This is delivered via JSR-168 portlets running on a cluster of IBM Portal 6 servers. In turn, the portlets communicate via RMI with several back-end EJB's containing the business logic. These EJB's are deployed on a cluster of Weblogic Application Servers, version 10.3.6. The second part is a NetBeans Platform application used for maintaining and constructing the knowledge base, i.e., the back-end of the web-based front-end. Helios is also used for a number of other maintenance functions, such as access permissions, user maintenance, and news bulletins. Below, in the web-based front-end, call centre agents can enter search terms and are presented with a number of FAQs from the knowledge base. Upon selecting a FAQ article, the agent is presented with the article text, the process to guide the subscriber, system checks that display information specific to the subscriber, and links to related applications and articles: Below, you can see that applications are searchable and can be accessed using the same web-based front-end as shown above. And, as can be seen below, knowledge base FAQs are maintained using the Helios Maintenance Application, which is the Vodacom application built on the NetBeans Platform: Several thousand call centre agent user accounts are administered using the Helios Maintenance Application. Below the main FAQ page is shown, together with the About dialog: Vodacom is happy with the back-end NetBeans Platform application. However, the front-end stack runs on quite old technology. Ideally Vodacom would like to migrate the portlets to Oracle Weblogic Portal or Oracle WebCenter, but this hasn't been accomplished yet. Migrating makes sense as the rest of the application server environment consists entirely of Oracle products.

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• Dynamic Code for type casting Generic Types 'generically' in C#

  - by Rick Strahl

  C# is a strongly typed language and while that's a fundamental feature of the language there are more and more situations where dynamic types make a lot of sense. I've written quite a bit about how I use dynamic for creating new type extensions: Dynamic Types and DynamicObject References in C# Creating a dynamic, extensible C# Expando Object Creating a dynamic DataReader for dynamic Property Access Today I want to point out an example of a much simpler usage for dynamic that I use occasionally to get around potential static typing issues in C# code especially those concerning generic types. TypeCasting Generics Generic types have been around since .NET 2.0 I've run into a number of situations in the past - especially with generic types that don't implement specific interfaces that can be cast to - where I've been unable to properly cast an object when it's passed to a method or assigned to a property. Granted often this can be a sign of bad design, but in at least some situations the code that needs to be integrated is not under my control so I have to make due with what's available or the parent object is too complex or intermingled to be easily refactored to a new usage scenario. Here's an example that I ran into in my own RazorHosting library - so I have really no excuse, but I also don't see another clean way around it in this case. A Generic Example Imagine I've implemented a generic type like this: public class RazorEngine<TBaseTemplateType> where TBaseTemplateType : RazorTemplateBase, new() You can now happily instantiate new generic versions of this type with custom template bases or even a non-generic version which is implemented like this: public class RazorEngine : RazorEngine<RazorTemplateBase> { public RazorEngine() : base() { } } To instantiate one: var engine = new RazorEngine<MyCustomRazorTemplate>(); Now imagine that the template class receives a reference to the engine when it's instantiated. This code is fired as part of the Engine pipeline when it gets ready to execute the template. It instantiates the template and assigns itself to the template: var template = new TBaseTemplateType() { Engine = this } The problem here is that possibly many variations of RazorEngine<T> can be passed. I can have RazorTemplateBase, RazorFolderHostTemplateBase, CustomRazorTemplateBase etc. as generic parameters and the Engine property has to reflect that somehow. So, how would I cast that? My first inclination was to use an interface on the engine class and then cast to the interface.  Generally that works, but unfortunately here the engine class is generic and has a few members that require the template type in the member signatures. So while I certainly can implement an interface: public interface IRazorEngine<TBaseTemplateType> it doesn't really help for passing this generically templated object to the template class - I still can't cast it if multiple differently typed versions of the generic type could be passed. I have the exact same issue in that I can't specify a 'generic' generic parameter, since there's no underlying base type that's common. In light of this I decided on using object and the following syntax for the property (and the same would be true for a method parameter): public class RazorTemplateBase :MarshalByRefObject,IDisposable { public object Engine {get;set; } } Now because the Engine property is a non-typed object, when I need to do something with this value, I still have no way to cast it explicitly. What I really would need is: public RazorEngine<> Engine { get; set; } but that's not possible. Dynamic to the Rescue Luckily with the dynamic type this sort of thing can be mitigated fairly easily. For example here's a method that uses the Engine property and uses the well known class interface by simply casting the plain object reference to dynamic and then firing away on the properties and methods of the base template class that are common to all templates:/// <summary> /// Allows rendering a dynamic template from a string template /// passing in a model. This is like rendering a partial /// but providing the input as a /// </summary> public virtual string RenderTemplate(string template,object model) { if (template == null) return string.Empty; // if there's no template markup if(!template.Contains("@")) return template; // use dynamic to get around generic type casting dynamic engine = Engine; string result = engine.RenderTemplate(template, model); if (result == null) throw new ApplicationException("RenderTemplate failed: " + engine.ErrorMessage); return result; } Prior to .NET 4.0  I would have had to use Reflection for this sort of thing which would have a been a heck of a lot more verbose, but dynamic makes this so much easier and cleaner and in this case at least the overhead is negliable since it's a single dynamic operation on an otherwise very complex operation call. Dynamic as  a Bailout Sometimes this sort of thing often reeks of a design flaw, and I agree that in hindsight this could have been designed differently. But as is often the case this particular scenario wasn't planned for originally and removing the generic signatures from the base type would break a ton of other code in the framework. Given the existing fairly complex engine design, refactoring an interface to remove generic types just to make this particular code work would have been overkill. Instead dynamic provides a nice and simple and relatively clean solution. Now if there were many other places where this occurs I would probably consider reworking the code to make this cleaner but given this isolated instance and relatively low profile operation use of dynamic seems a valid choice for me. This solution really works anywhere where you might end up with an inheritance structure that doesn't have a common base or interface that is sufficient. In the example above I know what I'm getting but there's no common base type that I can cast to. All that said, it's a good idea to think about use of dynamic before you rush in. In many situations there are alternatives that can still work with static typing. Dynamic definitely has some overhead compared to direct static access of objects, so if possible we should definitely stick to static typing. In the example above the application already uses dynamics extensively for dynamic page page templating and passing models around so introducing dynamics here has very little additional overhead. The operation itself also fires of a fairly resource heavy operation where the overhead of a couple of dynamic member accesses are not a performance issue. So, what's your experience with dynamic as a bailout mechanism? © Rick Strahl, West Wind Technologies, 2005-2012Posted in CSharp   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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• Amazon Web Services (AWS) Plug-in for Oracle Enterprise Manager

  - by Anand Akela

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Contributed by Sunil Kunisetty and Daniel Chan Introduction and ArchitectureAs more and more enterprises deploy some of their non-critical workload on Amazon Web Services (AWS), it’s becoming critical to monitor those public AWS resources along side with their on-premise resources. Oracle recently announced Oracle Enterprise Manager Plug-in for Amazon Web Services (AWS) allows you to achieve that goal. The on-premise Oracle Enterprise Manager (EM12c) acts as a single tool to get a comprehensive view of your public AWS resources as well as your private cloud resources.  By deploying the plug-in within your Cloud Control environment, you gain the following management features: Monitor EBS, EC2 and RDS instances on Amazon Web Services Gather performance metrics and configuration details for AWS instances Raise alerts and violations based on thresholds set on monitoring Generate reports based on the gathered data Users of this Plug-in can leverage the rich Enterprise Manager features such as system promotion, incident generation based on thresholds, integration with 3rd party ticketing applications etc. AWS Monitoring via this Plug-in is enabled via Amazon CloudWatch API and the users of this Plug-in are responsible for supplying credentials for accessing AWS and the CloudWatch API. This Plug-in can only be deployed on an EM12C R2 platform and agent version should be at minimum 12c R2.Here is a pictorial view of the overall architecture: Amazon Elastic Block Store (EBS) Amazon Elastic Compute Cloud (EC2) Amazon Relational Database Service (RDS) Here are a few key features: Rich and exhaustive list of metrics. Metrics can be gathered from an Agent running outside AWS. Critical configuration information. Custom Home Pages with charts and AWS configuration information. Generate incidents based on thresholds set on monitoring data. Discovery and Monitoring AWS instances can be added to EM12C either via the EM12c User Interface (UI) or the EM12c Command Line Interface ( EMCLI)  by providing the AWS credentials (Secret Key and Access Key Id) as well as resource specific properties as target properties. Here is a quick mapping of target types and properties for each AWS resources AWS Resource Type Target Type Resource specific properties EBS Resource Amazon EBS Service CloudWatch base URI, EC2 Base URI, Period, Volume Id, Proxy Server and Port EC2 Resource Amazon EC2 Service CloudWatch base URI, EC2 Base URI, Period, Instance  Id, Proxy Server and Port RDS Resource Amazon RDS Service CloudWatch base URI, RDS Base URI, Period, Instance  Id, Proxy Server and Port Proxy server and port are optional and are only needed if the agent is within the firewall. Here is an emcli example to add an EC2 target. Please read the Installation and Readme guide for more details and step-by-step instructions to deploy  the plugin and adding the AWS the instances. ./emcli add_target \       -name="<target name>" \       -type="AmazonEC2Service" \       -host="<host>" \       -properties="ProxyHost=<proxy server>;ProxyPort=<proxy port>;EC2_BaseURI=http://ec2.<region>.amazonaws.com;BaseURI=http://monitoring.<region>.amazonaws.com;InstanceId=<EC2 instance Id>;Period=<data point periond>"  \     -subseparator=properties="=" ./emcli set_monitoring_credential \                 -set_name="AWSKeyCredentialSet"  \                 -target_name="<target name>"  \                 -target_type="AmazonEC2Service" \                 -cred_type="AWSKeyCredential"  \                 -attributes="AccessKeyId:<access key id>;SecretKey:<secret key>" Emcli utility is found under the ORACLE_HOME of EM12C install. Once the instance is discovered, the target will show up under the ‘All Targets’ list under “Amazon EC2 Service’. Once the instances are added, one can navigate to the custom homepages for these resource types. The custom home pages not only include critical metrics, but also vital configuration parameters and incidents raised for these instances.  By mapping the configuration parameters as instance properties, we can slice-and-dice and group various AWS instance by leveraging the EM12C Config search feature. The following configuration properties and metrics are collected for these Resource types. Resource Type Configuration Properties Metrics EBS Resource Volume Id, Volume Type, Device Name, Size, Availability Zone Response: Status Utilization: QueueLength, IdleTime Volume Statistics: ReadBrandwith, WriteBandwidth, ReadThroughput, WriteThroughput Operation Statistics: ReadSize, WriteSize, ReadLatency, WriteLatency EC2 Resource Instance ID, Owner Id, Root Device type, Instance Type. Availability Zone Response: Status CPU Utilization: CPU Utilization Disk I/O:  DiskReadBytes, DiskWriteBytes, DiskReadOps, DiskWriteOps, DiskReadRate, DiskWriteRate, DiskIOThroughput, DiskReadOpsRate, DiskWriteOpsRate, DiskOperationThroughput Network I/O : NetworkIn, NetworkOut, NetworkInRate, NetworkOutRate, NetworkThroughput RDS Resource Instance ID, Database Engine Name, Database Engine Version, Database Instance Class, Allocated Storage Size, Availability Zone Response: Status Disk I/O:  ReadIOPS, WriteIOPS, ReadLatency, WriteLatency, ReadThroughput, WriteThroughput DB Utilization:  BinLogDiskUsage, CPUUtilization, DatabaseConnections, FreeableMemory, ReplicaLag, SwapUsage Custom Home Pages As mentioned above, we have custom home pages for these target types that include basic configuration information,  last 24 hours availability, top metrics and the incidents generated. Here are few snapshots. EBS Instance Home Page: EC2 Instance Home Page: RDS Instance Home Page: Further Reading: 1)      AWS Plugin download 2)      Installation and  Read Me. 3)      Screenwatch on SlideShare 4)      Extensibility Programmer's Guide 5)      Amazon Web Services

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• Vodacom Call Center Management on the NetBeans Platform

  - by Geertjan

  If you live in South Africa, you know about Vodacom. Vodacom is one of the dominant mobile communication companies in South Africa, and beyond, providing voice, messaging, data, and similar mobile services. Inside Vodacom there's an application named Helios, which is a call centre application that had its inception in 2009 and consists of two parts. Firstly, a web-based front-end that allows a call centre agent to service subscribers using a Google-like search on a knowledge base structured as a collection of FAQs. The web-based front-end uses plain-old HTML + CSS + a good helping of JQuery and JQueryUI. This is delivered via JSR-168 portlets running on a cluster of IBM Portal 6 servers. In turn, the portlets communicate via RMI with several back-end EJB's containing the business logic. These EJB's are deployed on a cluster of Weblogic Application Servers, version 10.3.6. The second part is a NetBeans Platform application used for maintaining and constructing the knowledge base, i.e., the back-end of the web-based front-end. Helios is also used for a number of other maintenance functions, such as access permissions, user maintenance, and news bulletins. Below, in the web-based front-end, call centre agents can enter search terms and are presented with a number of FAQs from the knowledge base. Upon selecting a FAQ article, the agent is presented with the article text, the process to guide the subscriber, system checks that display information specific to the subscriber, and links to related applications and articles: Below, you can see that applications are searchable and can be accessed using the same web-based front-end as shown above. And, as can be seen below, knowledge base FAQs are maintained using the Helios Maintenance Application, which is the Vodacom application built on the NetBeans Platform: Several thousand call centre agent user accounts are administered using the Helios Maintenance Application. Below the main FAQ page is shown, together with the About dialog: Vodacom is happy with the back-end NetBeans Platform application. However, the front-end stack runs on quite old technology. Ideally Vodacom would like to migrate the portlets to Oracle Weblogic Portal or Oracle WebCenter, but this hasn't been accomplished yet. Migrating makes sense as the rest of the application server environment consists entirely of Oracle products.

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