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• On Ubuntu get: "-bash: ./flume No such file or directory" BUT flume is there and executable. Same binary OK on RHEL

  - by lcbrevard

  This is already posted in serverfault - and may be more apprpriate there. Reworked a bit from the orginal posting. We have a product built on CentOS 4 32-bit Linux that runs unmodified on 32- and 64-bit CentOS/RHEL 4 and 5 and SLES 10. It also runs unmodified on SLES 9 64-bit. [SLES 9 32-bit requires a different libstdc++.] The name of the main binary executable is 'flume' Yesterday we tried to put this on 64-bit Ubuntu 10 and, even though the file is there and the right size, we get: -bash: ./flume: No such file or directory 'file flume' shows it to be a 32-bit ELF (can't remember the exact output and the system is on an isolated network) If put into /usr/local/bin, then 'which flume' returns: /usr/local/bin/flume The file is marked as executable (did 'chmod +x flume') and lsattr shows no problems with attribute bits. I was not able to try 'ldd flume' yet. I have also not tried 'strace flume'. Currently I am with an air conditioning failure. [It's been that kind of week!] I now suspect that some library is not there. This is a profoundly unhelpful message and one I have never seen before. Is this peculiar to Ubuntu or perhaps just to this installation. We gave up and moved to a RHEL 4 system and everything is fine. But I sure would like to know what causes this.

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• Need help ttoubleshooting PC

  - by brux

  I have had problems since my dog pee'd on my computer. Problem: loads windows fine, at random intervals from 5 minutes to 30 minutes it restarts itself. There is nothing in the event log such as errors, no BSOD, just cold restart. after rstarting - sometimes- it POST's and restarts itself at the end of POST. It will do this many times and then finally load windows. The cycle then begins again, it will restart eventually. What i have done: I thought it was HDD at first, since this is the only part of the coputer which actually got wet with any fluid ( the case is off the PC and the dog pee'd down the front where the HDD is located). Seatool, the seagate HDD tool, found errors when I ran it inside windows, so I ran it in DOS mode from bootable USB and ran it. It found the same number of errors and fixed them all. I ran the scan again and it says "Good". I loaded windows and ran the scan and it also said "Good there. So the HDD apears to be fine but the problem persists, random restarts. What else could this be? I have taken the computer apart and cleaned everything and also taken the PSU apart and cleaned it thoughrouly. The problem still persists, what should my next steps be? Thanks in advance.

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• User receives group membership error to terminal server even though has rights

  - by BlueToast

  http://www.hlrse.net/Qwerty/TSLoginMembership.png To log on to this remote computer, you must be granted the Allow log on through Terminal Services right. By default, members of the Remote Desktop Users group have this right. If you are not a member of the Remote Desktop Users group or another group that has this right, or if the Remote Desktop User group does not have this right, you must be granted this right manually. Only as of today a particular user began receiving this message for a second terminal server they use; otherwise, they have never had any problems authenticating into this server. We have no restrictions on simultaneous and multiple logins. On each terminal server, we have a group and security group like "_Users" locally in the Builtin\Remote Desktop Users group. For this particular user, on this particular terminal server we have locally given him Administrator, Remote Desktop Users, and Users membership; in AD we have given him DOMAIN\Administrator, Builtin\Remote Desktop Users, DOMAIN\_Users. It still gives us that error message. We gave him membership to another terminal server (random) by simply making him member of another DOMAIN\_Users group -- successfully able to login to that random terminal server. So, from scratch we created an AD account 'dummy' (username) with only Domain Users membership. Tried to login to this particular server, no success. So I added 'dummy' to DOMAIN\_Users group, and then was successfully able to login. Other users from this user's department are able to login to this particular server just fine as well. We checked the Security logs on this particular server, and while it is logging everything, the only thing it appears to not log are these failed login attempts from this particular user who receives this error message. We have tried rebooting the server, and the user is still receiving that error message.

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• Master does not appear to be a git repository error

  - by EmmyS

  I've inherited a position and instructions for creating a new git repository. Unfortunately I've run into problems and no one here knows what to do. Hoping someone can help me out. Here are the instructions I was left: Create a new repository: For these steps you need to be in the gitosis-admin repository, if you don't have it, in a suitable parent folder do: git clone [email protected]:gitosis-admin.git Edit gitosis.conf file - in gitosis-admin root, under [group base-repo] section, add the name of the new repo to the end of the "writable =" section. Commit change and push back to gitosis-admin master. For the next commands, my_new_project represents the name of your project mkdir my_new_project cd my_new_project git init Copy in any files you want to use to start the repo git commit -a -m "Initializing new repository" git remote add origin [email protected]:my_new_project.git git push master git push master:qa So I did 1 and 2, with no problem. It created a local folder on my machine called gitosis-admin. I edited the gitosis.conf file as indicated. But when I try to do step 3 (which I assume is git push gitosis-admin master) bash tells me that fatal: 'master' does not appear to be a git repository fatal: The remote end hung up unexpectedly What am I doing wrong?

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• Is it possible to create a simple frontend indexer for openbittorent torrents?

  - by SimonK

  I run a website which distributes a few files every now and again, live music performances by a rock band. I create a torrent file, set the trackers as openbittorrent, publicbt and other similar open trackers. I upload the torrent file to my forum, my users download it and the files are shared. No problems there. What I would like to do is index those torrents properly on my website though so I can follow seeders/leechers and other stats online. I know the open torrent trackers don't have an index but I am aware of many, many indexing sites that do that exact thing. I don't know how though. So what I'm asking is what do I need to do to do that myself? I simply want to create a page that lists the torrents I and other users on my site create, the seeders/leechers ratio and a link to the torrent file etc. What data do I need to be able to do that? I'm proficient in general web design but I don't know what I would need data wise to pull the required info on the torrents? Thanks

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• Access an external SSH server through a restrictive proxy [on hold]

  - by Cyrille

  I'm a software developer. I wish to access my computer at home through SSH. For example, I sometime need to access my personal projects source code to check how I handled specific problems. Unfortunately, I currently work under an over-restrictive and anti-productive proxy that waste a hell of a lot of everyone's time (We often have to visit websites from our smartphones or use a web proxy to check very legitimates websites for answers, and don't get me started on other "security" overkill features we have to cope with...). Well, back to the subject, I can access my home computer from my phone (SSH, port 22 and 80 both redirected by router on port 22). It works, but it's quite uncomfortable. From my office computer, this is what I tried so far: export http_proxy=http://user:pass@proxyip:8080 echo "user:pass" > ~/.corkscrew-auth echo "ProxyCommand corkscrew proxyip 8080 %h %p /home/me/.corkscrew-auth" > ~/.ssh/config ssh 82.23.34.56 -l me -p 80 Proxy could not open connnection to 82.23.34.56: Forbidden ssh_exchange_identification: Connection closed by remote host (same without -p 80) Without corkscrew: ssh: connect to host 82.23.34.56 port 80: Connection timed out ssh: connect to host 82.23.34.56 port 22: Connection timed out Any other idea ?

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• Low-traffic WordPress website on Apache keeps crashing server

  - by OC2PS

  I have recently moved my low-moderate traffic (1000 UAUs, 5000 pageviews on a busy day) website from shared hosting to a Centos 6 64-bit VPS with Apache and cPanel running on 4 quad-core processor (likely oversold) and 3GB memory (Xen). We've had problems from the beginning. The server keeps crashing. It seems PHP keeps expanding till it consumes all the memory and crashes the server. Some folks have suggested that I should abandon Apache/cPanel/PHP/mySQL and go with nginX/Varnish/PHP-FPM/SQLite. But that's just not possible for me as I am not very tech savvy and need a simple GUI like cPanel to be able to manage the mundane management tasks (can't afford to hire system administrator or get fully managed hosting). I have come across several posts discussing optimization of Apache for WordPress. But all of these lead to articles that are pretty dated such as this ~4 year old one from Jan 2009 - http://thethemefoundry.com/blog/optimize-apache-wordpress/ The article is pretty detailed and seems helpful, but I stumble even on the first step. My httpd.conf only has 2 loadmodule commands LoadModule fastinclude_module modules/mod_fastinclude.so LoadModule bwlimited_module modules/mod_bwlimited.so So I go total bust right there. Further, my httpd.conf says Direct modifications to the Apache configuration file may be lost upon subsequent regeneration of the configuration file. To have modifications retained, all modifications must be checked into the configuration system by running: /usr/local/cpanel/bin/apache_conf_distiller I am having trouble finding where to change the modules in WHM. Please can someone help me with updated guidelines on how to optimize Apache for WordPress? Many thanks! P.S. The WordPress installation also has WP Super Cache installed. P.P.S. I also have phpBB, OpenCart, and Menalto Gallery installed.

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• DVD/CD burning .zip: is it more reliable, faster, longer lasting to burn a zip of files rather than the files as a folder?

  - by Rob

  Is it more reliable, faster, longer lasting to burn to CD/DVD a zip (or a few large zips) of files rather than the files as a folder? Just thinking if 1000s of small files would not be as efficiently recorded compared with one or a few large zips. Also, even after the burning program verifies the disc, I also use Beyond Compare to compare the files with those on the disc. Always binary compares as identical but I hear the drive stuttering presumably as the head is being shifted only slightly each time to seek the next file, which leads me to think that its best to make one or more zips and copy those locally to compare. Or is it that burning invidual files to the disc is not as readable which causes the head to stutter. There aren't any problems, my disc burns are reliable, just thinking more of efficiency and longevity, the discs burn and verify fast enough on my 18x DVD burner. I'm using ImgBurn mostly. Also used Nero in the past. I burn whole discs closed, finalised. Not sure which write mode but would think Disc At Once from a temporary cached image made by the burning program would be the most reliable.

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• #550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##

  - by gtaylor85

  I've searched serverfault and found this question pop-up quite a bit. Unfortunately others problems aren't exactly like mine, and because I'm a true beginner I wanted some more "specific to me" help. If you don't mind. I just set-up a new computer for a user. Copied over her auto-populate and archive emails. Her email, for the most part, works fine. But when she tries to send anything to [email protected] she gets the #550 5.1.1 error. If she uses the exchange webapp she does not have the issue. I can send email to BSMITH, and so can everyone else. The user, as far as I can tell from the EMC reports, is the only person having emails sent back to them and only from BSMITH. I have googled the crap out of this, and attempted some of the solutions to no avail. I've looked for the bmith account in the disabled accounts and copied and attempted to add "IMCEAEX-_O=CHILD+20STUDY+20CENTER_OU=FIRST+20ADMINISTRATIVE+20GROUP_CN=RECIPIENTS_CN=BSMITH@mydomain.com" as an X500 email. I honestly am just following instructions though and I don't really understand what it is I'm doing. Diagnostic information for administrators: Generating server: FS2.FS1D.local IMCEAEX-_O=CHILD+20STUDY+20CENTER_OU=FIRST+20ADMINISTRATIVE+20GROUP_CN=RECIPIENTS_CN=BSMITH@mydomain.com #550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ## BTW I love this site and only found out about it a few weeks ago. My girlfriend now loves the photo.stackexchange. So thanks for such a helpful community.

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• Last step in HDD Recovery (fixing windows)

  - by Atom Computing

  My dad’s hard drive corrupted which was a result of many bad sectors. Anyway, I made a clone of the drive and have now repaired it totally (recreating the MBR and MFT) and doing a series of ChkDsk's on it. I can now see all the files and folder on it and it is all intact. I currently have it as a slave in my computer (where I was doing all the repairs). When putting it back into the computer, it comes up with "A disk read error occurred: Press Ctrl + Alt + Del to Restart". I don’t know why this is happening but think it might have something to do with file permissions. I have tried a start-up recovery on the Vista boot CD and it found no problems. When trying to apply file permissions (and creating file perms for the SYSTEM group (as it didn’t have any for SYSTEM group)) it couldn't apply them for some of the System32 folder files. I have tried applying them as admin and with as powerful privileges I can get. All to no avail. When it is in my PC I can boot it up (I added it into my bootloader) and it boots up fine except when it logs in it comes up with the error - "Rundll32.exe - Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item" This message keeps coming back and nothing loads at all. Any help would be greatly received as I have got so far with the data recovery and want to avoid a reformat at all costs due to the vast number of programs installed and I don’t have much time on my hands! Thanks

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• Why is my Toshiba Satellite L675D laptop not connecting to my HD TV using an HDMI cord?

  - by Akasha Eyre

  I'm having a problem connecting my Toshiba Satellite L675 laptop to my Samsung HD TV. I've done it before using an HDMI cord but now, for some odd reason, it's not connecting at all. My computer screen before would go completely black for a second & then come back & (with it being attached to the TV with the HDMI cord & it being on the proper channel) it would make a sound, come on & work beautifully. Now, I try hooking it up & it doesn't do anything. No black screen, no sound. The TV screen just says there's no connection & that I need to check out the power source. I'm still checking around, trying to find out if there's a virus in my computer (since my dad & I have the same computer & he can connect his to the TV with no problems), or if I deleted something that had to do with the connection. I've tried turning my computer off & letting it sit for a while, I've tried checking out other websites & have come up with nothing.

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• How best to handle end user notification in the event of system failure incl. email?

  - by BrianLy

  I've been asked to research ways of handling end user notifications when systems such as email are experiencing problems. Perhaps an example will make this a little clearer. We have a number of sites in different countries. Recently email was impacted at one of the sites, but it could have been a complete network outage. Information was provided by phone to local IT managers at the site but onward communication was slower than some would have liked. It seems like almost everyone at the site has a personal mobile phone which could receive text messages, and perhaps access a remote website with postings on the situation. However managing and supporting a system to text people on these relatively infrequent occasions would be very costly to do internally. What are other people doing to handle situations like this? Some things I've thought of include: Database of phone numbers to text. Seems costly and not very easy to maintain for an already stretched IT group. Is there an external service that would let you do this policies? Send voicemail message to all phones on site. Maintain an external website. This would not work in all situations (network failure), and there is a limit on the amount of info that can be posted externally. A site outage could be sensitive information in some situations. How could the site be password protected? Maybe OpenId/Facebook connect would work. Use a site like Yammer.com which is publicly accessible but only by people with a company email address. Anyone using this for IT outage notifications? To me it looks like there is no clear answer, and that there are solutions for some subsets of users. To be comprehensive a number of solutions would need to be combined. Any additional thoughts or recommendations? What worked or didn't work for your organization?

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• Relative path incorrect in the view layer when hosting a rails3 app in a subdirectory using passenger and apache

  - by Saifis

  I want to host multiple Rails apps on a multiple server using sub-directories. And have encountered some relative path problems. I have made a symbolic link to the app's public directory and placed it in the /var/www/html directory, var/www/html/ /test_app (symbolic link to the public folder of test_app) and set apache as so LoadModule passenger_module /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.12/ext/apache2/mod_passenger.so PassengerRoot /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.12 PassengerRuby /usr/local/bin/ruby <VirtualHost *:80> ServerName test.com DocumentRoot /var/www/html Options Indexes FollowSymLinks -MultiViews RailsBaseURI /test_app </Location> </VirtualHost> The links in the app itself works just fine, all the links acknowledge the test_app/ directory and work, however, when it comes to showing images in the public directory in the view, the relative path goes wrong. Say I have /system/files/1/aaa.png it goes looking for it in /var/www/html/system/files/1/aaa.png rather than /var/www/html/test_app/system/files/1/aaa.png As far as I understand this is an Apache setting problem than something to be done in Rails, if its possible I would prefer to have it contained in the conf file of apache rather than having to alter the code.

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• Host is missing hostname and/or domain

  - by anlawang

  i use puppet 0.25.4 on ubuntu 10.04,when puppet installed ,i got the infor below : Nov 29 10:30:30 puppet puppetmasterd[4422]: Host is missing hostname and/or domain: pclient.example.com Nov 29 10:30:30 puppet puppetmasterd[4422]: Compiled catalog for pclient.example.com in 0.02 seconds i dont know how to fix it ,who can help me thank you ! my configuration : I use apt-get to install the puppet,so some configuration have been fixed puppet.conf on client : > [main] server=puppet.example.com > logdir=/var/log/puppet > vardir=/var/lib/puppet > ssldir=/var/lib/puppet/ssl > rundir=/var/run/puppet > factpath=$vardir/lib/facter > pluginsync=false > templatedir=$confdir/templates > prerun_command=/etc/puppet/etckeeper-commit-pre > postrun_command=/etc/puppet/etckeeper-commit-post > certname=pclient.example.com > node_name=cert [puppetd] > runinterval=30 puppet.conf on server: > [main] logdir=/var/log/puppet > vardir=/var/lib/puppet > ssldir=/var/lib/puppet/ssl > rundir=/var/run/puppet > factpath=$vardir/lib/facter > pluginsync=true > templatedir=$confdir/templates > prerun_command=/etc/puppet/etckeeper-commit-pre > postrun_command=/etc/puppet/etckeeper-commit-post i user the default node on site.pp i am a newer to puppet,so i dont know the reason for these problems!! thank you again!!!

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• Splitting an HTTP request into multiple byte-range requests

  - by redpola

  I have arrived at the unusual situation of having two completely independent Internet connections to my home. This has the advantage of redundancy etc but the drawback that both connections max out at about 6Mb/s. So one individual outbound http request is directed by my "intelligent gateway" (TP-LINK ER6120) out over one or the other connection for its lifetime. This works fine over complex web pages and utilises both external connects fine. However, single-http-request downloads are limited to the maximum rate of one of the two connections. So I'm thinking, surely I can setup some kind of proxy server to direct all my http requests to. For each incoming http request, the proxy server will issue multiple byte-range requests for the desired data and manage the reassembly and delivery of that data to the client's request. I can see this has some overhead, and also some edge cases where there will be blocking problems waiting for data. I also imagine webmasters of single-servers would rather I didn't hit them with 8 byte-range requests instead of one request. How can I achieve this http request deconstruct/reconstruction? Or am I just barking mad?

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• Permissions error when creating desktop shortcut

  - by Ryan M.

  Hey guys, I have a user that's got a weird permissions problem on Windows 7. He's trying to create a shortcut for Outlook on his desktop(he doesn't want it in his start menu or his taskbar...). If we right click the outlook.exe and do Send to Desktop, it works just fine. If we do a search for "outlook" in the search bar, and then try and drag and drop the outlook icon to the desktop, we get the error message "You need Permission to perform this action. You require permission from SYSTEM to make changes to this file: Microsoft Office Outlook 2007". Dragging and dropping other exe's onto the desktop work just fine. They create shortcuts without any problems. But if I try to do ANY of the Office programs (Word, Excel, Outlook, etc..) I get this permission error. Any ideas? He's using an A.D. account and he's in the local administrators group. He's an executive so he's not accepting "this isn't a real problem because I found another way to make a shortcut" as an answer. Any help is appreciated.

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• OpenOffice Vs Microsoft Office 2007/2010

  - by Moody Tech

  I have been asked to summarise the pros and cons in connection with the choices between Microsoft Office Vs OpenOffice. I have a broad idea of what needs to be said. However I would like to open a discussion here and have a single place to go to when the time comes to give the summary to management. There are obvious points of contention: For me the lack of compliance with Group Policy is a major concern [Default save location/visibility of C:/Visibility of files and folders on the HDD] However I am sure that functionality and compatibility will be the prime mover. We are looking at making major savings by reducing our commitment to Microsoft licensing. So what are your experiences? What happens when there are no direct equivalents? [Word has a close match in OpenOffice, but a database solution match is not as close, neither is an Outlook [connecting to Exchange Server and downloading all calendars, shared calendars, scheduled events, for Exchange will still exist after the move to OpenSource solutions] In summary then: What do you see as: The benefits of this plan? How do you see the problems being manifest? Discuss.... Many thanks.

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• 100% CPU when doing 4 or more concurrent requests with Magento

  - by pancake

  Currently I'm having trouble with a server running Magento, it's unbelievably slow. It's a VPS with a few Magento installations on it used for development, so I'm the only one using them. When I do 4 request all 2 seconds after each other I'm finished in 10 seconds. Slow, but still within the limits of my patience. When I do 4 "concurrent" requests, however (opening 4 tabs in a row, very quickly) all four cores go to 100% and stay there for like a minute. How is this possible? I know that there are a lot of possibilities here, so any tips on how to make an Apache/PHP server go faster are also welcome. It used to go a lot faster before, and I've also tried APC, but it kept causing problems (PHP errors, something with memory pools) so I've disabled it. By the way, the Magento cache is off and compiling is also off. I know this makes Magento slower than usual, but I don't think a 60 second response time is normal for any Magento installation. Virtual hardware: 4 Cores and 4096MB RAM Swap is never used (checked with htop) 100GB disk space, of which 10% is in use Software: Debian 6 DirectAdmin and apache custombuild PHP 5.2.17 (CLI) If you need more info, please tell me how to get it, because I probably don't know how. I do know how to use the command line in linux and the usage of quite a few commands, but my experience with managing a server is limited.

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• Hardware testing tool/suite

  - by Aviator

  Hi All, I just bought a new core i5 system (assembled) and started installing Windows 7. It was failing for many times and at some point got installed. After that, frequent crashes related to MEMORY. So checked the RAM using memtest86+ and found many errors.I got it replaced with the vendor and now if i install ANY OS, at some point in installation it either freezes completely with no response for hours, or restarts automatically. I tried installing Windows 7, Windows Vista and Ubuntu 9.10. I tested the new RAM again and found no problems in about 2 passes using memtest86+. I even updated the BIOS using bootable USB and even the problem persists. I am really not sure which hardware is causing trouble. I dont have any OS inside it, so i have to check using bootable CDs DVDs and USB only. Please advice on how to proceed. Are there any suites/ separate tools for checking integrity of each hardware parts and troubleshoot it? I wanted to confirm which part is problematic before going for replacement. Thanks a lot! This is the config: Core i5, MSI P55-GD65, GSKill 2x2GB, Seagate 500GB 7200rpm, CM Extreme 600W PSU, Saphhire Radeon 5770 1GB, LG DVD Writer

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• Revamping an old and unstable office IT-solution using Windows Server and OpenVPN

  - by cmbrnt

  I've been given the cumbersome task to totally redo the IT-infrastructure for a customer's office. They are currently running Windows XP all over, with one computer acting as a file server with no control over which users have access to which files, and so on. To top it off, this file server also functions as a workstation, which means it gets rebooted every time the user notices some sluggish behavior or experiences problems with flash games. To say the least, this isn't working for them. Now - I've got a very slim budget, but I need to set up a new server, and I wish to run Windows Server 2008 on it. I also need the ability to access the network remotely via VPN. Would it be a good idea to install VMware ESXi 4.1 onto the new server, and then run Windows Server 2008 as well as a separate Debian install for openvpn on it? I don't like the Domain Controller for the future AD to also run a VPN-server, because of stability issues when something goes to hell with either of them. There will be no redundancy though. However, I'm not sure if there is something to gain by installing a VPN solution on the Windows Server itself, when it comes to accessing file shares on the network via VPN. I don't know how to enable users logging in via the VPN to access the remote files, since they will be accessing the network from their own home computers (which is indeed a really bad idea, but this is what I've got to work with). They won't be logged in to the windows Domain, but rather their home workgroups. I need to be able to grant access to files in certain directories based on the logged in AD-user, but every computer won't necessarily be configured to log into the domain. I'm not sure how to explain this in a good way, but I'd be happy to clarify if somethings not clear. Any help would be great, because I've got a feeling that I can't do this without introducing a bunch of costly new rules when it comes to their IT-solution. I'd rather leave that untouched and go on my merry way to the next assignment.

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• Is domain-transfer inherently safe for downtime when the name servers remain the same?

  - by jlmt

  I've been reading around this topic towards understanding whether there's some or no chance of downtime during an upcoming domain transfer for 15 live and very critical domains. In our case there are three companies involved: CompanyA is the original registrar and DNS host, CompanyB is the new DNS host, and CompanyC is the new registrar. I've already changed the nameservers for all domains to those of CompanyB. We suffered some downtime because CompanyA deleted their hosted DNS for our domains directly after the change, but the changes propagated and we're now able to configure our DNS with CompanyB. From what I understand (please correct where wrong!): There exists an SOA record that points oneofourdomains.com to ns.companyb.com. That record is maintained and authoritatively hosted by the ccTLD registry for the domain (eg. Verisign for .com). CompanyA currently has the ability to change the SOA record because they're the registrar. There exist NS records for oneofourdomains.com, which are also related to the link from domain name to nameserver, are similarly hosted by the ccTLD, and which CompanyA are also able to change while acting as registrar. Neither CompanyB nor CompanyC currently have any control over the SOA or NS records. CompanyA are unable to cause us (DNS) problems during the transfer by dropping service early, because they are not the authoritative source for the SOA and NS records. When we transfer the domains, it's administrative control of the SOA and NS records that will be transferred to CompanyC. As long as we advise CompanyC that the SOA and NS records must not change (as regards pointing to CompanyB's nameservers), there's no need for any kind of DNS change, and therefore no possibility of downtime. Is my understanding of this correct? My fear is that CompanyA will somehow cut us off again, and their support dept hasn't given me much confidence in their understanding of the topic.

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• Suggestions for cleaning up the mess after removing the "system tool" virus?

  - by Ross

  Hi! Last night I got infected with the "System Tool" virus. For those who don't know it disallows the user from executing any software, changes the desktop, stops all security software from running, and continually requests that you buy a Trojan security software. It took me a few hours but I finally managed to remove the software. To do this I went into my Ubuntu partition and searched out files that had been created around the time that I got infected and deleted the executable. Then I went back into my W7 partition and ran an MBAM full scan, an MSE full scan, an AVG bootable USB scan, and ran a ClamAV scan from my Ubuntu partition (Together these found 3 more infected executables). I also ran a Ccleaner full sweep and the registry cleaner just in case. I think I have found all of the problems but am still concerned that there might be a payload leftover from the virus that I didn't find. Do you have any suggestions of what else I can do to be sure. Just FYI I use W7 64 bit and MSE as my primary antivirus. I was using chrome when I got infected and it seems that it was due to a slightly out of date Java installation (MSE gave me a warning that the website had used a Java exploit and then my desktop changed to the classic "System Tools" desktop) Thank you very much for your help.

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• Windows 7 automatically logs out when logging in

  - by Luke

  A Windows 7 HP x64 computer is set to automatically log in (no password), but once it starts logging in, it starts to load the desktop after the welcome screen, but before icons or background images are loaded, it goes to the Welcome screen saying 'Logging Off'. I can log in with Safe Mode, and I ran a couple different virus scans, with no detections. I also tried checking the userinit.exe file in System32 (as suggested by MANY users for Windows XP), but it's the same version as a working system. I also checked the registry under HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon for the SHELL and UserInit values, but they look normal. I tried to disable all startup items (through MSCONFIG) to select Diagnostic boot, but then I get a blue screen about the video driver not loading. Any other ideas? EDIT I created a new user, and it could log in no problems. I am thinking it's the NTUSER.DAT file. I just renamed it to NTUSER.DAT.old, then tried logging in as the problem user. I could log in, but as a TEMP profile. His profile folder is now C:\Users\TEMP, and his old folder is still accessible but in the wrong location. EDIT 2 I can't seem to turn off the TEMP profile, so I'm open to other suggestions. Copying the folders (i.e. Documents, Music, etc) does not work, as it creates an additional TEMP.000 then TEMP.001 folder each time the user logs in.

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• Is my "Generic" USB Flash Drive broken?

  - by Jesse J.

  So here is the situation. I find myself technological knowledgeable about many things ( I love to code, whether it's websites, C#, C++ or so on). However: My 2 toddlers (my wife actually) bought me a "Generic" 128 GB USB Storage Device (Usb Flash Drive) for Father's Day. I thought awesome at first..... WRONG! Nothing but problems with it. 3-4mb/s MAX transfer speed. I can bear with it. BUT! When I went to reformat my computer I transferred my save files from my games over to the stick and then the USB Stick managed to become corrupted. Not just a simple format would work either. It's screwed. I tried to use (Manually changed usb drive letter troubleshooting it to X) "chmod X: /X /F /R" with administrator rights, I did this after a long session to make it work with no errors (had to delete the log) and I finally recovered the files, however when I go to use it (transfer to or from) it transfers a couple kb to the stick or from it and then freezes, It says (Windows 7): Name: From: Folder (X:\File\Location) To: Folder C:\Users\Username\Desktop) Items Remaining: 0 (0 bytes) Speed: 0 bytes/second It does this forever... and ever... and ever... It transfered 3 files atleast, and then stopped. This is a new USB Stick bought from a "High" reputation company on eBay. Is the USB Stick screwed?

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• Windows 7 explorer crashing trying to read external hard disk

  - by Mario De Schaepmeester

  I have a 1TB Western Digital hard drive which is almost full and last time I tried to plug it into my laptop, I got a Windows dialog saying "this hard drive needs to be formatted". I did not panic because I have experienced things like this before and I know it's often solved by simply re-inserting the drive. Now however, whenever I plug it in and try to browse it in explorer by going to "computer", the explorer process crashes after a while. I simply close explorer since it takes ages trying to read the disk and nothing happens. After searching on the internet, the best thing to do would be a chkdsk. I tried it via properties in explorer (which also took a good 5 minutes to open up), locks up as well, after waiting a couple of minutes it says there's no access to the disk so a chkdsk is not possible... I want to make clear that I always use safe removal before pulling out the USB cable. Last time however, safe removal just would not work and when trying to shut down Windows, the logoff screen just would not disappear (I've waited at least 10 minutes or so) and I powered off the PC by force. This may be the cause of the problems but the disk was still recognised immediately after that. I really don't want to format this thing because it contains C: clones of 3 computers and a lot of other stuff that I don't want to re-copy. What would be the best course of action? Update I got chkdsk working via the command line. I used the /F and /R options. I already got a bunch of lines saying "file record segment X is unreadable" or whatever it is in English, my OS is Dutch. It looks bad... Will chdsk repair these errors?

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