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  • Good SLA

    - by PointsToShare
    © 2011 Dov Trietsch What is a good SLA? I have frequently pondered about Service Level Agreements (SLA). Yesterday after ordering and while waiting, and waiting, and waiting for the food to arrive, I passed the time reading and re-reading the restaurant menu (again and again..) until I noticed their very interesting SLA.   Because (as promised) we had to wait even longer and the conversation around me was mostly in Russian, I ended doodling some of my thoughts of the menu, on the menu. People are both providers and consumers of services. As a service consumer – maybe the SLA above sucks – though to be honest, had the service been better, I would not have noticed this and you, the reader, would have been spared this rambling monograph. As a provider, I think it’s great! Because I provide services in the form of business software, I extend the idea to the following principles of design: 1: Wygiwyg. You guessed it. What You Get Is What You Get. 2: Ugiwugi.  U Get It When U Get It. How’s this for a developer friendly SLA? I’ll never be off the spec, or late. And BTW, the food was good, so when I finally got what I got, I liked it. That's All Folks!!

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  • Explanation on how "Tell, Don't Ask" is considered good OO

    - by Pubby
    This blogpost was posted on Hacker News with several upvotes. Coming from C++, most of these examples seem to go against what I've been taught. Such as example #2: Bad: def check_for_overheating(system_monitor) if system_monitor.temperature > 100 system_monitor.sound_alarms end end versus good: system_monitor.check_for_overheating class SystemMonitor def check_for_overheating if temperature > 100 sound_alarms end end end The advice in C++ is that you should prefer free functions instead of member functions as they increase encapsulation. Both of these are identical semantically, so why prefer the choice that has access to more state? Example 4: Bad: def street_name(user) if user.address user.address.street_name else 'No street name on file' end end versus good: def street_name(user) user.address.street_name end class User def address @address || NullAddress.new end end class NullAddress def street_name 'No street name on file' end end Why is it the responsibility of User to format an unrelated error string? What if I want to do something besides print 'No street name on file' if it has no street? What if the street is named the same thing? Could someone enlighten me on the "Tell, Don't Ask" advantages and rationale? I am not looking for which is better, but instead trying to understand the author's viewpoint.

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  • What is a good support knowledge base tool?

    - by Guillaume
    I have been searching for a tool to help my team organize its knowledge for resolving recurring support cases. I know this question will probably be closed, but I'll try my change anyway because I know that I can have some good answers about that. Context: our team is developing and supporting an huge applications (lots of different screens and workflow processes. We already have a good tool for managing our documentation, but we are struggling with support cases. Support action involve often quite a lot of manual steps to fix stuff and the knowledge for these actions is more 'oral transmission' than modern tools. We need an efficient way to store them in a knowledge base to be able to retrieve similar cases based on patterns (a stacktrace, an error message, a component name, a workflow step, ...) and ranked by similarity. Our wiki search is not very powerful when it come to this kind of search and the team members don't want to 'waste' time writing a report that will never be found... Do you know efficient knowledge base tool for this kind of use case ?

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  • Good 2D Platformer Physics

    - by Joe Wreschnig
    I have a basic character controller set up for a 2D platformer with Box2D, and I'm starting to tweak it to try to make it feel good. Physics engines have a lot of knobs to tweak, and it's not clear to me, writing with a physics engine for the first time, which ones I should use. Should jumping apply a force for several ticks? An impulse? Directly set velocity? How do I stop the avatar from sticking to walls without taking away all its friction (or do I take away all the friction, but only in the air)? Should I model the character as a capsule? A box with rounded corners? A box with two wheels? Just one big wheel? I feel like someone must have done this before! There seem to be very few resources available on the web that are not "baby's first physics", which all cut off where I'm hoping someone has already solved the issues. Most examples of physics engines for platformers have floaty-feeling controls, or in-air jumps, or easily exploitable behavior when temporary penetration is too high, etc. Some examples of what I mean: A short tap of jump jumps a short distance; a long tap jumps higher. Short skidding when stopping or reversing directions at high velocity. Standing stably on inclines (but maybe sliding down them when ducking). Analog speed when using an analog controller. All the other things that separate good platformers from bad platformers. Dare I suggest, stable moving platforms? I'm not really looking for "hey, do this." Obviously, the right thing to do is dependent on what I want in the game. But I'm hoping someone somewhere has gone through the possibilities and said "well technique A does feature X well, technique B does Y well, but that doesn't work with C", or has some worked examples beyond "if (key == space) character.impulse(0, 1)"

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  • Good design for class with similar constructors

    - by RustyTheBoyRobot
    I was reading this question and thought that good points were made, but most of the solutions involved renaming one of the methods. I am refactoring some poorly written code and I've run into this situation: public class Entity { public Entity(String uniqueIdentifier, boolean isSerialNumber) { if (isSerialNumber) { this.serialNumber = uniqueIdentifier; //Lookup other data } else { this.primaryKey = uniqueIdentifier; // Lookup other data with different query } } } The obvious design flaw is that someone needed two different ways to create the object, but couldn't overload the constructor since both identifiers were of the same type (String). Thus they added a flag to differentiate. So, my question is this: when this situation arises, what are good designs for differentiating between these two ways of instantiating an object? My First Thoughts You could create two different static methods to create your object. The method names could be different. This is weak because static methods don't get inherited. You could create different objects to force the types to be different (i.e., make a PrimaryKey class and a SerialNumber class). I like this because it seems to be a better design, but it also is a pain to refactor if serialNumber is a String everywhere else.

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  • Why does Android make good coding so difficult?

    - by metacircle
    my daily work is writing tools in C#/WPF. After over more than 1 year on the job now, I came to love MVVM, IoC Containers, XAML (and more). It's pure fun to write code, since simple, maintainable and extendable code just comes naturally when you follow a few basic patterns. In my free time I really want to write some apps, mainly for my own personal use. I want to write apps for fun and not to make money or anything, that being said, paying an annual fee to be allowed to use my own apps on my own device is a total no-go for me. So I am not able to code for Windows Phone and am also not able to use Xamarin on Android (which is sad since Visual Studio + Resharper is programmers heaven). So I am stuck with Android "classic" Java development. Everytime I sit down at home to create an app, or improve some of the code I have already written I get annoyed very quick because getting good, decoupled code is just so hard to accomplish. It feels like everything you have to do in Android to create a good architecture is a workaround instead of being the way things are meant to be. Writing the UI in xml is fine, but everything else is one big code mess. Even all the tutorials do all their coding in the code behind. For 'hello world' this is fine, but for anything bigger this gets messy very very quick. This is where the fun for me ends. It's just no fun anymore because I just spend 90% of my time refactoring and thinking of workarounds how to make my code more maintainable with all the restrictions Android puts on me. Am I missing a crucial part or is this just the way Android is meant to be? Do you have any suggestions how to learn 'the fun way' of Android programming.

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  • Good quality Secure Software Development Training [closed]

    - by Patrick
    Just had my annual appraisal and found out my company is willing to pay for training and exams etc! Woohoo (they kept that one quiet). I'm interested in doing a course on secure development techniques. Has anyone got any suggestions for good quality distance learning courses in secure development (I could probably get a couple of days off to attend a conference/ course if required)? We're mostly an MS .Net house but I have no particular allegiance to MS or any other programming language (though, obviously, C++ is the best language in the world). I have 12 years development experience working in (what are now) PCI:DSS environments, including designing and developing a key management system and I have some knowledge of basic attacks (XSS, injection etc). I would prefer a hard course I struggle with to a basic course I learn 3 things from (but hopefully get something right at my level). A quick google found these two course which look good: http://www.sans.org/course/secure-coding-net-developing-defensible-applications https://www.isc2.org/csslpedu/default.aspx I don't really know how to choose between them, and finding other courses isn't going to make that job any easier, so I thought I'd ask those who know. EDIT : Hmm, care to share the reason for your down vote, will help me learn how to use the site better...

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  • Coding guidelines + Best Practises?

    - by Chathuranga Chandrasekara
    I couldn't find any question that directly applies to my query so I am posting this as a new question. If there is any existing discussion that may help me, please point it out and close the question. Question: I am going to do a presentation on C# coding guidelines but it is not supposed to limit to coding standards. So I have a rough idea but I think I need to address good programing practices. So the contents will be something like this. Basic coding standards - Casing, Formatting etc. Good practices - Usage of Hashset over other data structures, String vs String Builder, String's immutability and using them effectively etc Really I would like to add more good practices (Especially to improve the performance.) So like to hear some more good practices to be used with C#. Any suggestions??? (No need of large descriptions :) Just the idea is sufficient.)

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  • Best practices for mass email platform

    - by Niro
    I am in the process of setting up mass email service. My question is: what are the best practices to achieve maximum deliver-ability. More precisely - what should I do/know to prevent spam filters from blocking the emails (the emails are not spam). for example- how can I tell if my IP address is blacklisted somewhere and how can I prevent it from becoming blacklisted. Is amazon web services a suitable platform due to dynamic IP addresses, what are the restrictions on the from address, can it be different from the mail server domain.... you get it....

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  • Plesk Backup Best Practices?

    - by The MYYN
    My client utilizes Plesk (9.X) for Server Management. We're implementing a custom backup solution, which should include a complete restorable representation of the actual Plesk configuration (Emails, Domains, etc.). We have full access, since it is a dedicated server resembling these steps: Plesk offers some backups, but they do not include the actual content of the (sub-)domains. Browsing the docs and the internet, I haven't found much ideas on that problem. Our target is to have a disaster recovery scenario: Reinstall a clean OS (Ubuntu) from scratch. Install MySQL/PHP and dependencies (since this runs the app) Install a bare plesk Restore all domains + plesk configuration from an archive Continue operations ... Now steps 1, 2, 3 and 5 are trivial. But what are the best practices for step 4? A side questions: Are there any easy-to-use open source apps out there, to create and restore server-images (even on machines with an possible different hardware)? Thanks for your time and input.

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  • Active Directory LDS Structure Best Practices

    - by Mark A Johnson
    I'm looking for guidance in structuring an LDS directory and finding only best practices targeted at Domain Services. Does anyone here have references for the hierarchical structure we set up in the directory? I'm interested in small items, like whether to name the top node with "DC" tags or "O" tags, etc. E.g., should it be "DC=CompanyName,DC=local" when we're not actually using any specific domain? Shouldn't it be "O=CompanyName"? And I'm interested in whether this question is even worth considering.

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  • Best practices for setting lm-factor in Squid refresh patterns

    - by Mpentecost
    I am running a Squid (3.1) cache in front of Django. The content of the site does not change very often, so Squid gives our backend much needed breathing room. Currently, this is the refresh pattern that we are using to cache the content: refresh_pattern . 60 100% 60 We basically want to cache everything for at least an hour (and only an hour) before Squid then re-validates the content. My question is on the "100%" parameter, which sets the lm-factor. I'm not sure if setting that to 100% is doing what we want it to. The assumption was that by setting it to 100%, it would ensure that objects stay in the cache for the max cache time. Is this an incorrect assumption? What are the best practices that one should follow when setting up a refresh pattern like this?

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  • Best practices to avoid Jenkins error: sudo: no tty present and no askpass program specified

    - by s g
    When running any sudo command from Jenkins I get the following error: sudo: no tty present and no askpass program specified I understand that I can solve this by adding a NOPASSWD entry to my /etc/sudoers file which will allow user jenkins to run commands without needing a password. I can add an entry like this: %jenkins ALL=(ALL)NOPASSWD:/home/vts_share/test/sudotest.sh ...but this leads to the following issue: how to avoid specifying full path in sudoers file? I can add an entry like this: %jenkins ALL=NOPASSWD: ALL ...but this allows user jenkins to avoid the password prompt for all commands, which seems a bit unsafe. I'm just curious what my options are here, and if there are any best practices I should consider.

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  • Roaming Profiles: Best Practices

    - by Noah Clark
    I want to setup roaming profiles for about 50 users. What is the best way to go about doing this? What are the best practices. I've read about desktops/my Documents being TOO big. How big is too big? We have a few users who keep a lot of media on their machine to listen to throughout the day. I would imagine they have a few gigs of MP3's in their My Documents folder. How do you deal with this? Thanks!

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  • Web Farm Application deployment best practices

    - by rauts
    Hi All, We are having a web farm which hosts multiple ASP.Net applications. We typically have 4 servers on the farm. The dilemma which i am having is in terms of capacity issue of the farm. Lets say i have currently got 200 apps in total. Should I deploy all 200 apps on all 4 servers (i.e. all the servers in the farm are identical) or should i split the applications between 2 sets of server and create 2 smaller farms so that i can then manage the application based on its criticality and usage etc. Any best practices in this area would be highly appreciated. Thanks Rauts

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  • How to explain why design choices are good?

    - by Telastyn
    As I've become a better developer, I find that much of my design skill comes more from intuition than mechanical analysis. This is great. It lets me read code and get a feel for it quicker. It lets me translate designs between languages and abstractions much easier. And it let's me get stuff done faster. The downside is that I find it harder to explain to teammates (and worse, management) why a particular design is advantageous; especially teammates that are behind the times on best practices. "This design is more testable!" or "You should favor composition over inheritance." go right over their heads, and lead into the rabbit hole of me trying to clue everyone in to the last decade of software engineering advances. I'll get better at it with practice of course, but in the mean time it involves a lot of wasted time and/or bad design (that will lead to wasted time fixing it later). How can I better explain why a certain design is superior, when the benefits aren't completely obvious to the audience?

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  • Visual Studio 2010 and SQLCLR: Some Good, Some Bad

    - by Adam Machanic
    This past week I've been trying out Visual Studio 2010 for SQLCLR development. Verdict: A couple of nice things, a couple not so nice. In the interest of keeping things somewhat positive around here, we'll start with the good stuff : Pre-deployment and post-deployment scripts are built in. This is great, especially if you're working with features such as ordered TVFs, which Visual Studio 2008 never properly supported. In 2010 you can stick the ALTER FUNCTION in a post-deployment script and you'll...(read more)

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  • SQL SERVER – Automation Process Good or Ugly

    - by pinaldave
    This blog post is written in response to T-SQL Tuesday hosted by SQL Server Insane Asylum. The idea of this post really caught my attention. Automation – something getting itself done after the initial programming, is my understanding of the subject. The very next thought was – is it good or evil? The reality is there is no right answer. However, what if we quickly note a few things, then I would like to request your help to complete this post. We will start with the positive parts in SQL Server where automation happens. The Good If I start thinking of SQL Server and Automation the very first thing that comes to my mind is SQL Agent, which runs various jobs. Once I configure any task or job, it runs fine (till something goes wrong!). Well, automation has its own advantages. We all have used SQL Agent for so many things – backup, various validation jobs, maintenance jobs and numerous other things. What other kinds of automation tasks do you run in your database server? The Ugly This part is very interesting, because it can get really ugly(!). During my career I have found so many bad automation agent jobs. Client had an agent job where he was dropping the clean buffers every hour Client using database mail to send regular emails instead of necessary alert related emails The best one – A client used new Missing Index and Unused Index scripts in SQL Agent Job to follow suggestions 100%. Believe me, I have never seen such a badly performing and hard to optimize database. (I ended up dropping all non-clustered indexes on the development server and ran production workload on the development server again, then configured with optimal indexes). Shrinking database is performance killer. It should never be automated. SQL SERVER – Shrinking Database is Bad – Increases Fragmentation – Reduces Performance The one I hate the most is AutoShrink Database. It has given me hard time in my career quite a few times. SQL SERVER – SHRINKDATABASE For Every Database in the SQL Server Automation is necessary but common sense is a must when creating automation. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLServer, T SQL, Technology

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  • looking for a good programming problem solving tool

    - by ctilley79
    Years ago when I was in school my computer science department used a website that had many different problem solving questions typically used in computer programming. They were ordered in difficulty and you were presented the solution after you attempted the problem. The site was used in competitions and was very useful for training purposes. Since I am trying to brush up on my algorithm skills, a good tool like this would be very useful. Does anyone know of a site similar to this in "modern" times?

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  • XNA: Networking, what is a good bytes per second sent/received number

    - by SimpleRookie
    I am working with XNA networking, on the XBOX. I was wondering what is a safe number to stay under in the bytes sent and received when it comes to the xbox. Obviously various factors will effect the number, and you want as little packet data as possible to keep things smooth, but what is a good number for that? (Using : networksession.bytespersecondsent and networksession.bytespersecondreceived to measure the number.)

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  • Good resource for business development Techniques

    - by Morons
    I work for an IT consulting firm… As I progress in my career I (like most who work for IT firms) am spending more and more time participating in business development, usually as a technical expert. Can any one recommend a good resource (or book) on business development preferably targeting technology businesses? (I am NOT looking for “how to get leads”… I’m looking for “how to conduct a solid sales pitch\ Demo Software” type stuff)

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  • Is an xml sitemap good or bad [closed]

    - by Frederik Heyninck
    Possible Duplicate: Are there any clear indicators that my sitemap file is beneficial? The good: You provide search engines with all the urls in your site But, does the search engine search further than the provided urls in the xml site map? If you have a website with a forum does every post need to be in the sitemap? What if remove the sitemap afterwords, will the search engine need to start over?

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  • Advanced Continuous Delivery to Azure from TFS, Part 1: Good Enough Is Not Great

    - by jasont
    The folks over on the TFS / Visual Studio team have been working hard at releasing a steady stream of new features for their new hosted Team Foundation Service in the cloud. One of the most significant features released was simple continuous delivery of your solution into your Azure deployments. The original announcement from Brian Harry can be found here. Team Foundation Service is a great platform for .Net developers who are used to working with TFS on-premises. I’ve been using it since it became available at the //BUILD conference in 2011, and when I recently came to work at Stackify, it was one of the first changes I made. Managing work items is much easier than the tool we were using previously, although there are some limitations (more on that in another blog post). However, when continuous deployment was made available, it blew my mind. It was the killer feature I didn’t know I needed. Not to say that I wasn’t previously an advocate for continuous delivery; just that it was always a pain to set up and configure. Having it hosted - and a one-click setup – well, that’s just the best thing since sliced bread. It made perfect sense: my source code is in the cloud, and my deployment is in the cloud. Great! I can queue up a build from my iPad or phone and just let it go! I quickly tore through the quick setup and saw it all work… sort of. This will be the first in a three part series on how to take the building block of Team Foundation Service continuous delivery and build a CD model that will actually work for any team deploying something more advanced than a “Hello World” example. Part 1: Good Enough Is Not Great Part 2: A Model That Works: Branching and Multiple Deployment Environments Part 3: Other Considerations: SQL, Custom Tasks, Etc Good Enough Is Not Great There. I’ve said it. I certainly hope no one on the TFS team is offended, but it’s the truth. Let’s take a look under the hood and understand how it works, and then why it’s not enough to handle real world CD as-is. How it works. (note that I’ve skipped a couple of steps; I already have my accounts set up and something deployed to Azure) The first step is to establish some oAuth magic between your Azure management portal and your TFS Instance. You do this via the management portal. Once it’s done, you have a new build process template in your TFS instance. (Image lifted from the documentation) From here, you’ll get the usual prompts for security, allowing access, etc. But you’ll also get to pick which Solution in your source control to build. Here’s what the bulk of the build definition looks like. All I’ve had to do is add in the solution to build (notice that mine is from a specific branch – Release – more on that later) and I’ve changed the configuration. I trigger the build, and voila! I have an Azure deployment a few minutes later. The beauty of this is that it’s all in the cloud and I’m not waiting for my machine to compile and upload the package. (I also had to enable the build definition first – by default it is created in disabled state, probably a good thing since it will trigger on every.single.checkin by default.) I get to see a history of deployments from the Azure portal, and can link into TFS to see the associated changesets and work items. You’ll notice also that this build definition also automatically put my code in the Staging slot of my Azure deployment – more on this soon. For now, I can VIP swap and be in production. (P.S. I hate VIP swap and “production” and “staging” in Azure. More on that later too.) That’s it. That’s the default out-of-box experience. Easy, right? But it’s full of room for improvement, so let’s get into that….   The Problems Nothing is perfect (except my code – it’s always perfect), and neither is Continuous Deployment without a bit of work to help it fit your dev team’s process. So what are the issues? Issue 1: Staging vs QA vs Prod vs whatever other environments your team may have. This, for me, is the big hairy one. Remember how this automatically deployed to staging rather than prod for us? There are a couple of issues with this model: If I want to deliver to prod, it requires intervention on my part after deployment (via a VIP swap). If I truly want to promote between environments (i.e. Nightly Build –> Stable QA –> Production) I likely have configuration changes between each environment such as database connection strings and this process (and the VIP swap) doesn’t account for this. Yet. Issue 2: Branching and delivering on every check-in. As I mentioned above, I have set this up to target a specific branch – Release – of my code. For the purposes of this example, I have adopted the “basic” branching strategy as defined by the ALM Rangers. This basically establishes a “Main” trunk where you branch off Dev and Release branches. Granted, the Release branch is usually the only thing you will deploy to production, but you certainly don’t want to roll to production automatically when you merge to the Release branch and check-in (unless you like the thrill of it, and in that case, I like your style, cowboy….). Rather, you have nightly build and QA environments, or if you’ve adopted the feature-branch model you have environments for those. Those are the environments you want to continuously deploy to. But that takes us back to Issue 1: we currently have a 1:1 solution to Azure deployment target. Issue 3: SQL and other custom tasks. Let’s be honest and address the elephant in the room: I need to get some sleep because I see an elephant in the room. But seriously, I can’t think of an application I have touched in the last 10 years that doesn’t need to consider SQL changes when deploying code and upgrading an environment. Microsoft seems perfectly content to ignore this elephant for now: yes, they’ve added Data Tier Applications. But let’s be honest with ourselves again: no one really uses it, and it’s not suitable for anything more complex than a Hello World sample project database. Why? Because it doesn’t fit well into a great source control story. Developers make stored procedure and table changes all day long while coding complex applications, and if someone forgets to go update the DACPAC before the automated deployment, you have a broken build until it’s completed. Developers – not just DBAs – also like to work with SQL in SQL tools, not in Visual Studio. I’m really picking on SQL because that’s generally the biggest concern that I hear. But we need to account for any custom tasks as well in the build process.   The Solutions… ? We’ve taken a look at how this all works, and addressed the shortcomings. In my next post (which I promise will be very, very soon), I will detail how I’ve overcome these shortcomings and used this foundation to create a mature, flexible model for deploying my app – any version, any time, to any environment.

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  • Good approach for hundreds of comsumers and big files

    - by ????? ???????
    I have several files (nearly 1GB each) with data. Data is a string line. I need to process each of these files with several hundreds of consumers. Each of these consumers does some processing that differs from others. Consumers do not write anywhere concurrently. They only need input string. After processing they update their local buffers. Consumers can easily be executed in parallel. Important: With one specific file each consumer has to process all lines (without skipping) in correct order (as they appear in file). The order of processing different files doesn't matter. Processing of a single line by one consumer is comparably fast. I expect less than 50 microseconds on Corei5. So now I'm looking for the good approach to this problem. This is going to be be a part of a .NET project, so please let's stick with .NET only (C# is preferable). I know about TPL and DataFlow. I guess that the most relevant would be BroadcastBlock. But i think that the problem here is that with each line I'll have to wait for all consumers to finish in order to post the new one. I guess that it would be not very efficient. I think that ideally situation would be something like this: One thread reads from file and writes to the buffer. Each consumer, when it is ready, reads the line from the buffer concurrently and processes it. The entry from the buffer shouldn't be deleted as one consumer reads it. It can be deleted only when all consumers have processed it. TPL schedules consumer threads itself. If one consumer outperforms the others, it shouldn't wait and can read more recent entries from the buffer. Am i right with this kind of approach? Whether yes or not, how can i implement the good solution? A bit was already discussed on StackOverflow: link

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