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• Software for formatting / web-publishing tutorial-type, technical articles

  - by gojira

  I want to put some of my own technical writing on the web: tutorials, how-to's, conceptual articles about programming etc. I write mostly for myself yet, but think others can benefit from it so I want to put it online, and I also have plans of making everything more coherent and turning it into a book. My articles are not meant as a blog, they're just meant as a collection of tutorials and how-to's, but I think a blog-type software would probably be the most appropriate mode of formatting that kind of stuff. Right now I am using the blog feature of cite u like, which is very low tech and I really need something better. On my wish list is, among other things: code snippets in scrollable boxes syntax highlighting for source code snippets tagging articles with graphical icons according to topic, like in slashdot of course users (i.e. readers) should be able to comment on articles Also, just more options than a super-simple blog should look slick! should not look wikipedia-like Is there any software you can recommend for this purpose?

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• Threading in Thunderbird based on subject

  - by MrStatic

  I am in Thunderbird 3.0.4 which is the latest (as of now) for windows. I have edited the about:config as per the Mozilla Mail/News wiki I have tried with mail.correct_threading as false as well. After restarting Thunderbird it still does not thread per just subject/date. We use DeskPro which emails out to each tech every time a support ticket is created/replied to but since these are notices they do no include In-Reply-To headers. For these emails each subject line is exactly the same for each ticket. Curious if anyone can shed some light on this.

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• Plesk hosting on MediaTemple DV

  - by David

  Hi there, We have a MediaTemple dedicated virtual running Plesk. The problem we're having is that changing the permissions of files on the server to be writable by server owner (apache) is conflicting with the ability to upload and overwrite files via the FTP user. Here's an example, I upload a file from user "serverftp" and they own the new file in the httpdocs folder. I then change the permission of an image upload folder to the apache user to that I can upload images via a PHP script. Uploading or changing that folder with the serverftp user is then locked out. Speaking to tech support didn't get very far because there are some strange group permissions going on and it would involve me adding every single domain FTP user to the pcantl group or something similar. I'm wondering how I can easily change things so that I don't have this problem anymore.

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• What are the benefits of using conforming certificates?

  - by zneak

  Recently, my web host started sending my mail client a self-signed root certificate with no field filled (everything says "Unknown") when connecting via SSL. I'm pretty sure this is not a good thing, but since it works, the tech support guy says it's fine. I'm not a certificate guru, so I'm turning to you people. What purpose do certificates serve? Is it really okay that the certificate has every field set to "Unknown"? I don't check certificates often, but I don't recall ever being sent a root one; what's the difference between a root certificate and, err, the other kind of certificate?

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• Recommendations for managing dedicated server DNS

  - by KP Overflow

  I've rented a dedicated server for several years with a number of domains. I've got a coding background so am comfortable with that side of the tech, but I hate that I still don't truly understand DNS settings. Example: My provider (hostgator) just told me that my parent nameservers are not correctly configured as there is no A record for my primary nameserver. What book/link/tutorial should I read to go from kind of understanding that comment to really understanding it & knowing exactly what I need to do to fix it rather than trial & error which is what I usually do. Thanks BTW I'm using a WHM/cpanel linux setup at hostgator but am eager to learn the fundamentals.

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• Change the white background in webpages to another color

  - by Bruce Connor

  I'm currently using a dark theme in firefox. It looks really nice, but many webpages use a plain white background. The resulting contrast is a little unpleasant and sometimes hurts the eye when I switch from a dark tab to a white tab. Is there a way to make firefox replace white backgrouns everywhere with some other color (light gray, for instance)? It could be a Stylish script, a userChrome.css hack, or anything that works (preferably as light as possible). To make myself clear: after I achieve my objective, the background color whenever I visit the super-user site should be light-grey instead of white, and the same should happen to any other site with a white background (google sites, tech crunch, etc). Is there a way to do that?

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• Plug and Go NAS Storage

  - by graham.reeds

  My wife and I are separating. One of the things we need to extricate is the media we have accumulated over the years. So I am looking for a NAS solution that is a) relatively low-cost, b) reliable and c) easy for a non-geek to use (I don't want to be tech support). All it needs to do is hold our iTunes library, photos, course work and maybe some movies and TV shows that I currently have. She will be connecting via her Netbook. I have seen this thread but the reviews on Amazon aren't particularly favourable. Due to the need for simplicity, WHS and FreeNAS are none-starters. I need redundancy as if a single drive system was to die then she would lose her course work and photos. Is the ReadyNAS the only real solution out there?

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• Why didn't cable select work?

  - by jldugger

  I got roped into doing tech support for a friend of the family. Obviously I'd already failed to hide my powers, ala Penny Arcade. Anyways, the guy bought a DVD burner OEM from Microcenter, and asked me to install it. So I stopped by before and thought I'd be slick and use Cable Select on the jumpers. I didn't get a chance to test it before it I had to leave, and it seems that this didn't work. I came back this week to investigate, and he explains he's confused how none of the software he downloaded was able to burn. So on a whim I switch it to explicit master / slave, and it starts working fine. Whoops. Well, at least it's not the extra crap he found and downloaded for free from the internet. Why doesn't setting both jumpers to Cable Select solve this?

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• No sound through DisplayPort

  - by Chris Koknat

  I'm trying to connect my Elitebook 8440p laptop to my Samsung HDTV. The laptop does not have a HDMI connection, but it does have DisplayPort. I bought a DisplayPort-to-HDMI adapter here http://www.amazon.com/gp/product/B002CSRFD8/ref=oss_product, and connected it with a 3' HDMI cable. The video shows up fine, but there is no audio. DisplayPort, HDMI, and the adapter all support audio. I contacted HP tech support, who told me to update my sound drivers. I installed the driver and rebooted. Supposedly, I should see a "HD Audio" tab. No luck, even after installing the driver again and rebooting. HP closed the case. I'm using XP Pro.

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• Help desk software - specific feature needed

  - by LunchMoney

  I am having a hard time finding help desk software that allows for drop down hyperlink selection during ticket creation. The situation is that we do external support for client systems and connect via remotely anywhere or logmein. Right now we use a poorly modified php based system that has a customer drop down menu and then a site drop down list that is then parsed by a bit of java script which opens a url. What I am looking for is the ability to store customer site URL information in the database and during the creation of a ticket be able to select the customer name and then select the site there by placing the corresponding site URL in the ticket. The support tech will then be able to click on this link to access the customer's site. Has anyone used or seen help desk software with this feature?

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• Do most "normal" people use metro or desktop in Windows 8

  - by ihateapps

  Just curious since I don't fit the definition of a "normal" computer user nor have my friends or relatives upgraded to Windows 8 yet. Are most people in the "wild" (i.e. the "guy in starbucks" or "your friend who works as an auto tech". not you since you are on SU) using metro apps regularly to the point where the desktop is pointless or are they sticking with the desktop? I've gotten mixed statistics from Google. I'm asking for your personal anecdotal opinion based on what you notice in the wild.

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• Port Forwarding on Actiontec GT704-WG Router Issues

  - by adamweeks

  I am trying to setup a server at customer's location that has the Actiontec GT704-WG DSL router. The port forwarding it not working at all. Here's the details: Server: OpenSuse Linux box with a static IP address of 192.168.1.200 Application running accepting connections on port 8060 Firewall disabled Local connections (within the network) working properly Router: Updated to latest firmware available DHCP range set to 192.168.1.69-192.168.1.199 to not have any conflicts with the server Firewall set to "off" Rule set in the "Applications" setting to forward 8060 TCP and UDP to 192.168.1.200 machine (I've tried using the "TCP,UDP" option as well as both individual options) I've also tried just simply putting the server in the DMZ to see if I could connect to anything, but still nothing. Looking for any clues before I call and waste hours explaining the issue to tech support.

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• Assisting a user using VNC

  - by wizlog

  I'm trying to help a friend with their computer remotely. He has a version of VNC, I'm not sure which one, so I downloaded and installed the VNC Viewer and Listening Viewer. I ask my friend for his IP address and port number, and he tells me that every time he's used it, the person giving him assistance (remotely controlling his computer) gave him some kind of number. I should note that my friend is not tech savy, and it may have been an IP address, but I'm not sure. What kind of number would the user be looking for? Does this indicate his version of VNC, Does that even matter? I am completly forign to VNC and don't know where to begin looking for an answer myself, and (for whatever reason) I can't ask my friend to figure out what version of VNC he is using.

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• Orange Brightbox and NO-IP.com

  - by JSweete

  Strange one here i didnt know where to ask, and i know this is a developer resource but i was hoping with everyones tech know how someone may have a solution for my problem. Ok i had an orange livebox before and in the dynamic dns settings it had no-ip.com as a drop down option with login variables to update my account with a dynamic ip address. This worked great for years. However my livebox died and i now have a orange brightbox, and this doesnt have no-ip.com as a login update option for dynamic dns on my router. Does any one have any idea how i can get my domain to point to my home server with a dynamic ip address ideally for free? This is merely for testing and to have a backup server for my main remote server.

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• If USB is not listed in BIOS as a boot option, does that mean the machine can't boot from USB?

  - by Chace Fields

  I just purchased an Asus Zenbook Prime UX31A-DH51 with Windows 8. I want to wipe the drive and do a clean install but USB is not listed as a boot option in the BIOS. Does this mean it is not possible? Here is a photo of my BIOS options. This is the only option I get when I click Add New Boot Option. Not sure if I can add USB here. * Update * Asus tech emailed and said: "Unfortunately with Windows 8 you can not boot from bios."

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• How to query a DHCP server to get the local DNS servers

  - by Dan Berlyoung

  I have a ClarkConnect (CentOS based) box running as my home router on a RR connection. I had the DNS servers set up to use Google's DNS server. I want to change them back to the local DNS servers but I can't find an obvious/easy way to get those address short of a) reconfiguring the router's network to DHCP them (would rather not interrupt everyone) or b) calling their tech support (kill me now!). Is there a command line tool/command I can use to query the DHCP server on the external NIC to see what DNS servers it would set me up with w/o munging my existing setup?

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• Dell replacement return

  - by terrani

  Hi, I am not sure if I can ask this question here. Please let me know if my question is not suitable here. I just received my replacement monitor from dell. While I was talking to dell tech., he told me that Dell would charge me for the replacement monitor if I fail to return my defective monitor within 15 days. I don't know why he told me that when I didn't ask it. so here is my question. How are they going to charge me?? Dell does not have my credit card or bank account info. Do they store my credit card or bank account information on their database???

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• how to remotely open an URL in Firefox in a specific profile?

  - by miernik

  I have several instances of Firefox with several different profiles running. Among them profiles with the names "software" and "test". I am trying to open an URL from a bash script to have it open in profile "test", like this: firefox -P "test" http://www.example.org/ However that opens it in profile "software" anyway. Any ideas? Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.1.8) Gecko/20100308 Iceweasel/3.5.8 (like Firefox/3.5.8) No, it is not a permissions problem, all my profile directories are perfectly under my permissions: root@przehyba:~/.mozilla# ls -ld firefox/ drwx------ 13 miernik miernik 4096 Mar 11 09:15 firefox/ root@przehyba:~/.mozilla# ls -ld firefox/* drwxr-xr-x 9 miernik miernik 4096 Mar 12 11:29 firefox/info -rw-r--r-- 1 miernik miernik 560 Mar 11 09:15 firefox/profiles.ini drwxr-xr-x 10 miernik miernik 4096 Mar 16 11:51 firefox/software drwxr-xr-x 9 miernik miernik 4096 Mar 11 09:14 firefox/tech drwxr-xr-x 11 miernik miernik 4096 Mar 15 22:48 firefox/test root@przehyba:~/.mozilla#

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• Watch Filesystem in Real Time on OS X and Ubuntu

  - by Adrian Schneider

  I'm looking for a CLI tool which will watch a directory and spit out the names of files that change in real time. some_watch_command /path/to/some/folder | xargs some_callback I'm aware of inotify (inotify-tools?) and it seems to be what I need, but I need something that is both Linux (in my case Ubuntu) and OSX compatible. It doesn't need to be lightning fast, but it does need to trigger upon changes (within a second is reasonable). Also, I don't necessarily need the exact CLI program mentioned above. If some underlying tech exists and is easily scriptable on both platforms that would be great too.

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• How do I set up a bridge on Ubuntu GNOME 14.04

  - by NJRandy

  I found a guide for setting up a bridge in Fedora and was trying this: $ nmcli connection delete p33p1 $ nmcli connection add con-name br0 type bridge ifname br0 autoconnect yes $ nmcli connection add con-name p33p1 type bridge-slave ifname p33p1 master br0 autoconnect yes I found that $ nmcli con delete uuid [uuid here] accomplished the first step. nmcli connection does not have an 'add' action in this distribution. Please help me do the 2nd and 3rd steps. Context: I am trying to set up a virtual machine. I believe this is a necessary step for the VM to access my network and the internet. Please feel free to correct me if I am wrong! BTW, I am a linux newbie, tech oldie. Thank you.

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• Outlook 2007 disconnecting after sending email to specific email

  - by Michael

  So when a user emails another tech in my domain they get the prompt for username/password as though they got disconnected. I have not seen any issues in the event logs, tried deleting the email address from his auto correct, ran Outlook in safe mode and searched online as well. I am kind of lost. Checked the event logs on the exchange server as well in the security and still nothing. Exchange 2010, Client OS: Vista x64, Outlook 2007. Thanks!

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• Will I have internet connection issues next day, if I unplug router at night?

  - by headskracher77

  I did this regularly a few years ago and used to feel like I was 'being punished' by the Interent svc provider for disabling access to my computer, because trying to re-connect the next day became a constant pain. I have the same linksys router, a comcast modem, and hi-speed broadband through their LAN. Question: who or what is at fault for lousy internet connections, slow connections, or no connections: (everybody's tech dept. blames everybody else) The router? 10 year olds, maybe obsolete? The modem? came with the service plan - can connect three devices on a sharedconnection. The ISP: I read they not only even control and completely regulate bandwidth usage, but they also ration it!! (true?) So can I safely 'pull the plug' each night for security or not? thnx

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• My laptop can connect to every wireless network except fios

  - by going crazy

  I have always been able to connect to every wireless router secured or unsecured wep or wpa. I had Fios installed and could not connect. Verizon suggested it was my computer and gave me an outside wirless drive to use, it worked. I got rid of fios and went back to comcast and threw out the drive, but now 2 years later, I am sitting at my friends house haveing the same problem. My tech savy friend told me it is a firewall setting or something in my antivirus software, but I disabled them both and still nothing works........Funny it is only FIOS

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• greengeeks drupal install imagemagik 'path /usr/bin/convert' does not exists error

  - by letapjar

  I just signed up with greengeeks. I have a drupal install (6.19) on my public_html directory. The ImageMagic Toolkit can't find the binary - the error I get is "the path /usr/bin/convert" does not exist. when I use a terminal and do 'which convert' it shows /usr/bin/convert also, I have a second drupal install in an addon domain - it's home directory is above the public_html directory (in a directory called '/home/myusername/addons/seconddomain') The drupal install in the addon domain finds the imagemagick binary just fine. I am at a total loss as to why the original install cannot find the binary. The tech support guys at greengeeks have no clue either. Any ideas of things to try?

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• Cisco NAT + IPSec + Web Server Configuration Question

  - by zagman76

  Hello - I currently have a Cisco 881W, and it is configured with one of our static IPs to do basic NAT for the network. We also have a web server that needs it's own IP. I configured the NAT for the 2nd IP, however now traffic through our IPSec VPN doesn't route to the web server properly (well, it routes to the internet, rather than through the Tunnel). I followed the instructions here: http://www.cisco.com/en/US/tech/tk583/tk372/technologies_configuration_example09186a0080094634.shtml But now the outbound NAT doesn't seem to be working properly - it keeps going to the NAT of the Cisco, and not the designated IP address. If anyone can assist, I would appreciate it greatly. Let me know what you need, and I'll get it to you! Thanks!

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