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  • How Do Top Performing High Tech Companies Measure Online Marketing Success?

    - by Charles Knapp
    You might expect a focus on Net Promoter scores, open rates, and click metrics. The real answers from top performers may surprise you. I've been working for a few months with Aberdeen Group and colleagues from IBM and Oracle to survey high technology firms worldwide on best practices in marketing and channel sales effectiveness.  Now, we will share the results of our original customer research in a new white paper and webcast. Register today to learn how leading High Tech companies are increasing their Return on Marketing Investment (ROMI) and growing channel sales revenue. Discover how top performing high tech companies manage and use customer data, measure marketing spend effectiveness, and support internal and channel sales. Learn how best in class high tech companies use enterprise data throughout their customer lifecycle -- messaging to leads, selling to prospects, and serving customers. Our speakers will be: Peter Ostrow, Research Director - Sales Effectiveness, Aberdeen Group David Lasher, Global Business Services Partner, IBM Jonathan Oomrigar, Vice President, Global High Technology Business Unit, Oracle Reserve your place now! This global webinar is on Tuesday, November 15, 10-11 am PST / 1-2 pm EST / 6-7 GMT / 7-8 CET

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  • Do you have to be good at math to be a good programmer?

    - by Charles Roper
    It seems that conventional wisdom suggests that good programmers are also good at math. Or that the two are somehow intrinsically linked. Many programming books I have read provide many examples that are solutions to math problems, or are somehow related to math as if these examples are what make sense to most people. So the question I would like to float is: do you have to be good at math to be a good programmer?

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  • 11/15 Webinar: How Top High Tech Companies Grow Channel Revenue and ROMI

    - by Charles Knapp
    See the results of recent Aberdeen research on best practices in sales and marketing effectiveness. Discover how top performing high tech companies manage and use enterprise customer data, measure marketing spend effectiveness, and support internal and channel sales throughout their customer lifecycle -- messaging to leads, selling to prospects, and serving customers. Our speakers will be: Peter Ostrow, Research Director - Sales Effectiveness, Aberdeen Group David Lasher, Global Business Services Partner, IBM Jonathan Oomrigar, Vice President, Global High Technology Business Unit, Oracle Reserve your place now! This global webinar is on Tuesday, November 15, 10-11 am PST / 1-2 pm EST / 6-7 GMT / 7-8 CET

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  • SFTP permission denied on files owned by www-data

    - by Charles Roper
    I have a pretty standard server set up running Apache and PHP. An app I am running creates files and these are owned by the Apache user www-data. Files that I upload via SFTP are owned by my own user charlesr. All files are part of the www-data group. My problem is that I cannot modify or overwrite any of the files via SFTP which are owned by www-data, even though charlesr is part of the www-data group. I can modify the files no problem via a SSH session. So I'm not sure what to do. How do I give my SFTP session permissions to modify www-data owned files? For a bit of background, these are the notes I wrote for myself when setting-up the server: Now set up permissions on `/var/www` where your files are served from by default: $ sudo adduser $USER www-data $ sudo chgrp -R www-data /var/www $ sudo chmod -R g+rw /var/www $ sudo chmod -R g+s /var/www Now log out and log in again to make the changes take hold. The previous set of commands does the following: 1. adds the current user ($USER) to the `www-data` group; 2. changes `/var/www` to belong to the `www-data` group; 3. adds read/write permissions to the group that `/var/www` belongs to; 4. sets the SGID bit on `/var/www`; this final point bears some explaining. And then I go on to explain to myself what setting the SGID bit means (i.e. all files created in /var/www become part of the www-data group automatically). Btw, nothing feels sweeter than going back and reading your own detailed notes on the what, how and why of your own server set up when trying to troubleshoot like this - I recommend it highly to all beginners like myself :-)

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  • 12.04 making BCM4313 card work with aircrack-ng?

    - by Charles Forest
    I'm a real Linux Noob, just started using it (this month) and until now i had no issues. now i'm trying to set-up aircrack-ng on my laptop, but it seems like it's using the worst card possible (or almost) there is a TON of tutorial on this card (seems to be hell to set-up) i have tryed some, but i ended up uninstalling my drivers, messing with my desktops, and ended by having no more "X" to close my windows (i have no clue how i ended there) i just re-installed my linux (took me 2 hours to setup everything again), but now i'm a bit "Scared" to try tutorials randomly again. Right now it says the driver is wl, wich is not the one i want (AFAIK it's not supported) i'm not sure what kind of informations are needed, but here's what i think could be usefull. lspci -knn 00:00.0 Host bridge [0600]: Intel Corporation 2nd Generation Core Processor Family DRAM Controller [8086:0104] (rev 09) Subsystem: Samsung Electronics Co Ltd Device [144d:c0a5] Kernel driver in use: agpgart-intel 00:01.0 PCI bridge [0604]: Intel Corporation Xeon E3-1200/2nd Generation Core Processor Family PCI Express Root Port [8086:0101] (rev 09) Kernel driver in use: pcieport Kernel modules: shpchp 00:02.0 VGA compatible controller [0300]: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) Subsystem: Samsung Electronics Co Ltd Device [144d:c0a5] Kernel driver in use: i915 Kernel modules: i915 00:16.0 Communication controller [0780]: Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 [8086:1c3a] (rev 04) Subsystem: Samsung Electronics Co Ltd Device [144d:c0a5] Kernel driver in use: mei Kernel modules: mei 00:1a.0 USB controller [0c03]: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 [8086:1c2d] (rev 04) Subsystem: Samsung Electronics Co Ltd Device [144d:c0a5] Kernel driver in use: ehci_hcd 00:1b.0 Audio device [0403]: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller [8086:1c20] (rev 04) Subsystem: Samsung Electronics Co Ltd Device [144d:c0a5] Kernel driver in use: snd_hda_intel Kernel modules: snd-hda-intel 00:1c.0 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 1 [8086:1c10] (rev b4) Kernel driver in use: pcieport Kernel modules: shpchp 00:1c.3 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 4 [8086:1c16] (rev b4) Kernel driver in use: pcieport Kernel modules: shpchp 00:1c.4 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 5 [8086:1c18] (rev b4) Kernel driver in use: pcieport Kernel modules: shpchp 00:1d.0 USB controller [0c03]: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 [8086:1c26] (rev 04) Subsystem: Samsung Electronics Co Ltd Device [144d:c0a5] Kernel driver in use: ehci_hcd 00:1f.0 ISA bridge [0601]: Intel Corporation HM65 Express Chipset Family LPC Controller [8086:1c49] (rev 04) Subsystem: Samsung Electronics Co Ltd Device [144d:c0a5] Kernel modules: iTCO_wdt 00:1f.2 SATA controller [0106]: Intel Corporation 6 Series/C200 Series Chipset Family 6 port SATA AHCI Controller [8086:1c03] (rev 04) Subsystem: Samsung Electronics Co Ltd Device [144d:c0a5] Kernel driver in use: ahci 00:1f.3 SMBus [0c05]: Intel Corporation 6 Series/C200 Series Chipset Family SMBus Controller [8086:1c22] (rev 04) Subsystem: Samsung Electronics Co Ltd Device [144d:c0a5] Kernel modules: i2c-i801 01:00.0 3D controller [0302]: NVIDIA Corporation GF108 [GeForce GT 540M] [10de:0df4] (rev a1) Subsystem: Samsung Electronics Co Ltd Device [144d:c0a5] Kernel driver in use: nouveau Kernel modules: nouveau, nvidiafb WIRELESS CARD 02:00.0 Network controller [0280]: Broadcom Corporation BCM4313 802.11b/g/n Wireless LAN Controller [14e4:4727] (rev 01) Subsystem: Wistron NeWeb Corp. Device [185f:051a] Kernel driver in use: wl Kernel modules: wl, bcma, brcmsmac REST... 03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 06) Subsystem: Samsung Electronics Co Ltd Device [144d:c0a5] Kernel driver in use: r8169 Kernel modules: r8169 04:00.0 USB controller [0c03]: NEC Corporation uPD720200 USB 3.0 Host Controller [1033:0194] (rev 04) Subsystem: Samsung Electronics Co Ltd Device [144d:c0a5] Kernel driver in use: xhci_hcd Also, if i'm "screwed" with my hardware, just tell me.

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  • What Can You Do When You Need More Than Just CRM?

    - by charles.knapp
    Sometimes a company needs more than just CRM to grow profitably. What if you also need ERP for streamlining the rest of your operations? Unlike CRM-only companies, Oracle can help you - today. For example, Myriad Genetics was an early pioneer and is currently a global life sciences leader in the exciting field of molecular diagnostic products. To keep pace with company growth, Myriad needed to integrate disparate systems and automate paper-based processes. Furthermore, Myriad needed to increase sales pipeline visibility to maximize customer service. Myriad selected Oracle CRM On Demand and E-Business Suite ERP applications. As a result, Myriad standardized sales processes, ensured greater visibility into the pipeline, and improved customer service. Read more here about Myriad and their business results.

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  • Oracle NoSQL Database Exceeds 1 Million Mixed YCSB Ops/Sec

    - by Charles Lamb
    We ran a set of YCSB performance tests on Oracle NoSQL Database using SSD cards and Intel Xeon E5-2690 CPUs with the goal of achieving 1M mixed ops/sec on a 95% read / 5% update workload. We used the standard YCSB parameters: 13 byte keys and 1KB data size (1,102 bytes after serialization). The maximum database size was 2 billion records, or approximately 2 TB of data. We sized the shards to ensure that this was not an "in-memory" test (i.e. the data portion of the B-Trees did not fit into memory). All updates were durable and used the "simple majority" replica ack policy, effectively 'committing to the network'. All read operations used the Consistency.NONE_REQUIRED parameter allowing reads to be performed on any replica. In the past we have achieved 100K ops/sec using SSD cards on a single shard cluster (replication factor 3) so for this test we used 10 shards on 15 Storage Nodes with each SN carrying 2 Rep Nodes and each RN assigned to its own SSD card. After correcting a scaling problem in YCSB, we blew past the 1M ops/sec mark with 8 shards and proceeded to hit 1.2M ops/sec with 10 shards.  Hardware Configuration We used 15 servers, each configured with two 335 GB SSD cards. We did not have homogeneous CPUs across all 15 servers available to us so 12 of the 15 were Xeon E5-2690, 2.9 GHz, 2 sockets, 32 threads, 193 GB RAM, and the other 3 were Xeon E5-2680, 2.7 GHz, 2 sockets, 32 threads, 193 GB RAM.  There might have been some upside in having all 15 machines configured with the faster CPU, but since CPU was not the limiting factor we don't believe the improvement would be significant. The client machines were Xeon X5670, 2.93 GHz, 2 sockets, 24 threads, 96 GB RAM. Although the clients had 96 GB of RAM, neither the NoSQL Database or YCSB clients require anywhere near that amount of memory and the test could have just easily been run with much less. Networking was all 10GigE. YCSB Scaling Problem We made three modifications to the YCSB benchmark. The first was to allow the test to accommodate more than 2 billion records (effectively int's vs long's). To keep the key size constant, we changed the code to use base 32 for the user ids. The second change involved to the way we run the YCSB client in order to make the test itself horizontally scalable.The basic problem has to do with the way the YCSB test creates its Zipfian distribution of keys which is intended to model "real" loads by generating clusters of key collisions. Unfortunately, the percentage of collisions on the most contentious keys remains the same even as the number of keys in the database increases. As we scale up the load, the number of collisions on those keys increases as well, eventually exceeding the capacity of the single server used for a given key.This is not a workload that is realistic or amenable to horizontal scaling. YCSB does provide alternate key distribution algorithms so this is not a shortcoming of YCSB in general. We decided that a better model would be for the key collisions to be limited to a given YCSB client process. That way, as additional YCSB client processes (i.e. additional load) are added, they each maintain the same number of collisions they encounter themselves, but do not increase the number of collisions on a single key in the entire store. We added client processes proportionally to the number of records in the database (and therefore the number of shards). This change to the use of YCSB better models a use case where new groups of users are likely to access either just their own entries, or entries within their own subgroups, rather than all users showing the same interest in a single global collection of keys. If an application finds every user having the same likelihood of wanting to modify a single global key, that application has no real hope of getting horizontal scaling. Finally, we used read/modify/write (also known as "Compare And Set") style updates during the mixed phase. This uses versioned operations to make sure that no updates are lost. This mode of operation provides better application behavior than the way we have typically run YCSB in the past, and is only practical at scale because we eliminated the shared key collision hotspots.It is also a more realistic testing scenario. To reiterate, all updates used a simple majority replica ack policy making them durable. Scalability Results In the table below, the "KVS Size" column is the number of records with the number of shards and the replication factor. Hence, the first row indicates 400m total records in the NoSQL Database (KV Store), 2 shards, and a replication factor of 3. The "Clients" column indicates the number of YCSB client processes. "Threads" is the number of threads per process with the total number of threads. Hence, 90 threads per YCSB process for a total of 360 threads. The client processes were distributed across 10 client machines. Shards KVS Size Clients Mixed (records) Threads OverallThroughput(ops/sec) Read Latencyav/95%/99%(ms) Write Latencyav/95%/99%(ms) 2 400m(2x3) 4 90(360) 302,152 0.76/1/3 3.08/8/35 4 800m(4x3) 8 90(720) 558,569 0.79/1/4 3.82/16/45 8 1600m(8x3) 16 90(1440) 1,028,868 0.85/2/5 4.29/21/51 10 2000m(10x3) 20 90(1800) 1,244,550 0.88/2/6 4.47/23/53

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  • Create a Loyalty Program That Sticks - Thursday 30 Minute Webcast

    - by Charles Knapp
    Loyalty programs don't necessarily translate into loyal or profitable customers. What are market leaders doing to retain customers? Webcast Alert: Live complimentary webcast, Creating a Holistic Loyalty Program That Sticks, on Thursday, 11/15 at 1:00-1:30 pm EST. Southwest Airlines joins 1to1 Media to share insights on developing loyalty programs that are focused on customer needs and preferences. Hope to see you there! 

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  • The Bing Sting - an alternative opinion

    - by Charles Young
    I know I'm a bit of an MS fanboy at times, but please, am I missing something here? Microsoft, with permission of users, exploits clickstream data gathered by observing user behaviour. One use for this data is to improve Bing queries. Google equips twenty of its engineers with laptops and installs the widgets required to provide Microsoft with clickstream data. It then gets their engineers to repeatedly (I assume) type in 'synthetic' queries which bring back 'doctored' hits. It asks its engineers to then click these results (think about this!). So, the behaviour of the engineers is observed and the resulting clickstream data goes off to Microsoft. It is processed and 'improves' Bing results accordingly.   What exactly did Microsoft do wrong here?   Google's so-called 'Bing sting' is clearly a very effective attack from a propaganda perspective, but is poor practice from a company that claims to do no evil. Generating and sending clickstream data deliberately so that you can then subsequently claim that your competitor 'copied' that data from you is neither fair nor reasonable, and suggests to me a degree of desperation in the face of real competition.   Monopolies are undesirable, whether they are Microsoft monopolies or Google monopolies.    Personally, I'm glad Microsoft has technology in place to observe user behaviour (with permission, of course) and improve their search results using such data. I can only assume Google doesn't implement similar capabilities. Sounds to me as if, at least in this respect, Microsoft may offer the better technology.

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  • Oracle NoSQL Database Using FusionIO ioDrive2

    - by Charles Lamb
    We ran some benchmarks using FusionIO ioDrive2 SSD drives and Oracle NoSQL Database. FusionIO has published a whitepaper with the results of the benchmarks. "Results of testing showed that using an ioDrive2 for data delivered nearly 30 times more operations per second than a 300GB 10k SAS disk on a 90 percent read and 10 percent write workload and nearly eight times more operations per second on a 50 percent read and 50 percent write workload. Equally impressive, an ioDrive2 reduced latency over 700 percent (seven times) on inserts in a 90 percent read and 10 percent write workload and over 5800 percent (58 times) on reads in a 50 percent read and 50 percent write workload."

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  • How can I deal with actor translations and other "noise" in third-party motion capture data?

    - by Charles
    I'm working on a game, and I've run into a problem with motion capture data. My team is using 3DS Max 2011 and trying to put free motion capture files on our models. The problem we're having is it has become extremely hard to find motion capture data that stays in place. We've found some great motion captures of things like walking and jumping but the actors themselves move within the data, so when we attach these animations to our models and bring them into XNA, the models walk forward even when they should technically be standing still (and then there's also the problem of them resetting at the end of the animation). How can we clean up, at runtime or asset-processing time, the animation in these motion capture files?

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  • 11/28 Webinar: How Marketers Are Crafting Customer Experiences

    - by Charles Knapp
    According to recent studies by Sirius Decisions and the CEB, 70% of the consumer buying journey is complete before a salesperson becomes involved. Business customers complete 57% of their buying journey without a salesperson. So, what are savvy marketers doing to stay involved in the customer journey?  Marketers are at the epicenter of turning "big data" into insights that are acted upon by the company and customers. Drawing upon social, transactional, and online behavioral insights, marketers are making customer interactions easier and more rewarding. Marketers are personalizing and innovating customer connections across new channels and devices, especially for interactions that span channels. Learn more about three key innovation strategies in an informative webcast sponsored by the Internet Marketing Association, University of California Irvine Extension, and Oracle on Wednesday, November 28, 11 am to 12 pm Pacific. Register today to learn from these thought leaders.

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  • Customer Experience Metrics That Matter Most

    - by Charles Knapp
    When customers contact your company, they don't ask to be deflected or handled or converted. They want to be satisfied. To improve the customer experience, you need more than traditional measures such as deflection rates, handling times, and conversion rates. In this new Oracle AppCast podcast, tune in to this conversation with me about customer experience metrics that you can use to grow your business. Would you like to learn more? Please join us at the one of a kind Customer Experience Summit at the Oracle OpenWorld Conference, October 3-5 in San Francisco.

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  • Microsoft Offloaded Data Transfer (ODX)

    - by Charles Cline
    For all you admins and other technical people out there who have watched the Windows OS spool the data from network storage to your workstation and then back to network storage, watch for Offloaded Data Transfer (ODX).  I saw ODX at TechEd a few weeks ago and the data movement is primarily kept at the backend storage network.  EMC and other storage vendors are already posting about when they will have this functionality.Here's some information about it:http://msdn.microsoft.com/en-us/library/windows/desktop/hh848056(v=vs.85).aspxhttp://msdn.microsoft.com/en-us/library/windows/desktop/hh848056(v=vs.85).aspx

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  • Aberdeen 10/25 Webcast: Service Excellence and the Path to Business Transformation

    - by Charles Knapp
    The uncertain economy has had a sustained impact on service organizations and processes. The impact has contributed to new complexities - new customer engagement channels, enhanced user and customer expectations, rapidly evolving technologies, increased competition, and increased compliance and regulatory mandates. Yet many organizations have embraced these challenges by investing in and transforming customer service to evolve, differentiate, and thrive under current constraints. What is their secret? Transforming Support Centers into Profit Centers According to the recent Aberdeen research report, “Service Excellence and the Path to Business Transformation”, service is now viewed as a strategic profit center at nearly 70% of organizations. As customers demand improved service, in terms of speed, efficiency and reliability, an organization's success has become increasingly dependent on optimizing the customer ownership experience. Those service organizations focused on providing easy, consistent, and relevant interactions across the customer lifecycle, including service and support delivery, are experiencing higher levels of customer acquisition and retention and are achieving better revenue and margin growth rates.  Don't miss this opportunity to learn how to transform to provide the next generation of service offerings. Click here to register now for the webcast and download a complimentary copy of this informative new research paper.

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  • Avoiding the Black Hole of Leads

    - by Charles Knapp
    Sales says, "Marketing doesn’t deliver enough qualified leads. So, we generate 90% of our own leads." Meanwhile, Marketing says, "We generate most of the leads. But, Sales doesn’t contact them quickly enough, while the lead is still interested." According to Sirius Decisions: Up to 90% of leads never make it to closure Sales works on only 11% of the leads supplied by Marketing Only 18% of the leads Sales accepts convert to opportunities Yet, 45% of prospects typically buy a product from someone within 12 months The root cause of these commonplace complaints is a disconnect between the funnels of marketing and sales. Unfortunately, we often see companies with an assortment of poorly integrated marketing tools. It takes too long and too many people to move the data around, scrub it, upload it from one system to another, and get it routed to the right sales teams. As a result, leads fall through the cracks, contextual information is lost, and by the time sales actually contacts a customer it may be too late. Sales automation alone is not enough. Marketing automation (including social) is not enough. Sales and Marketing must work together. It’s time to connect the silos of marketing and sales pipelines and analytics. It’s time for integrated Sales and Marketing automation. Integrated pipelines improve lead quality and timeliness. Marketing systems can track a rich set of contextual information about a prospect–self-disclosed information about interests, content viewed, and so on. This insight can equip the sales rep with rich information to make a face-to-face conversation more relevant and more likely to convert to the next stage in the sales process. Integrated lead to revenue (LTR) management provides end-to-end visibility, enabling the company to measure what is working. Marketing can measure its impact on revenue and other business outcomes, and sales can harness and redirect marketing investments to areas where they most help achieve sales objectives. It’s a win-win play. Marketing delivers more leads that are qualified, cuts cost per lead, and demonstrates a strong Return on Marketing Investment (ROMI). Sales spends more time with warm leads and less time on cold calls, achieves higher close rates, and delivers more revenue. Learn more by attending our Integrated Sales and Marketing session at the upcoming CloudWorld conferences. Or, visit our Sales and Marketing Cloud Service site for videos and other learning resources.

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  • Oracle NoSQL Database: Cleaner Performance

    - by Charles Lamb
    In an earlier post I noted that Berkeley DB Java Edition cleaner performance had improved significantly in release 5.x. From an Oracle NoSQL Database point of view, this is important because Berkeley DB Java Edition is the core storage engine for Oracle NoSQL Database. Many contemporary NoSQL Databases utilize log based (i.e. append-only) storage systems and it is well-understood that these architectures also require a "cleaning" or "compaction" mechanism (effectively a garbage collector) to free up unused space. 10 years ago when we set out to write a new Berkeley DB storage architecture for the BDB Java Edition ("JE") we knew that the corresponding compaction mechanism would take years to perfect. "Cleaning", or GC, is a hard problem to solve and it has taken all of those years of experience, bug fixes, tuning exercises, user deployment, and user feedback to bring it to the mature point it is at today. Reports like Vinoth Chandar's where he observes a 20x improvement validate the maturity of JE's cleaner. Cleaner performance has a direct impact on predictability and throughput in Oracle NoSQL Database. A cleaner that is too aggressive will consume too many resources and negatively affect system throughput. A cleaner that is not aggressive enough will allow the disk storage to become inefficient over time. It has to Work well out of the box, and Needs to be configurable so that customers can tune it for their specific workloads and requirements. The JE Cleaner has been field tested in production for many years managing instances with hundreds of GBs to TBs of data. The maturity of the cleaner and the entire underlying JE storage system is one of the key advantages that Oracle NoSQL Database brings to the table -- we haven't had to reinvent the wheel.

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  • Windows Azure AppFabric SDK - June CTP - Download issues

    - by Charles Young
    Microsoft has announced availability of the June CTP for Windows Azure AppFabric. See http://blogs.msdn.com/b/appfabric/archive/2011/06/20/announcing-the-windows-azure-appfabric-june-ctp.aspx. This is an exciting release and provides greater insight into where the AppFabric team is heading in terms of developer and management tooling. Microsoft is offering space in the cloud to experiment with the CTP, but this is limited, so register early to get a namespace! You can download the SDK for the June CTP. However, we ran into a lot of trouble trying to do this today. Whenever we followed the link, we ended up on the page for the May CTP. We found what appeared to be a workaround which we were able to repeat on another box (and which I reported on Connect), but then a few minutes later I couldn't repeat it. Just now, the given link appears to be working every time in IE, but not in Firefox!   Frankly, the behaviour seems random!   It looks like the same URL points to two different pages, and I suspect that which page you end up on is hit and miss. The link to the download page is http://www.microsoft.com/download/en/details.aspx?id=17691. If you end up on the wrong page, try again later and you may get to the right place. Or try googling "Windows Azure AppFabric SDK CTP – June Update" and following a link to this page. For some reason, that sometimes seems to work. Good luck!

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  • What Is the Experience Revolution – and Why Does it Matter?

    - by Charles Knapp
    Customer experience is how your customer perceives the sum of their interactions with your organization throughout their buying, service delivery, and ownership experiences. In our highly connected online, phone, social, and mobile interactions, it’s easy to lose a dissatisfied customer – who can readily dissuade future customers. Nevertheless, great brand experiences still deliver top margins and low-cost repeat business. The Experience Revolution seamlessly connects customer-facing interactions with employee-facing CRM transactions. While your organization has invested in some of these capabilities, how well do the pieces work for your customers? Is it time for your organization to join the Experience Revolution? We invite you to join Oracle President Mark Hurd for an incredible, educational evening on June 25, from 6:00 – 9:00 p.m. in New York City.  Attend to see and learn: What leading brands do to win over customers How to unlock the value of customer experiences The bottom-line effect of great experiences Why doing nothing is not an option

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  • Passoker Online Betting Use of Oracle NoSQL Database

    - by Charles Lamb
    Here's an Oracle NoSQL Database customer success story for Passoker, an online betting house. http://www.oracle.com/us/corporate/customers/customersearch/passoker-1-nosql-ss-1863507.html There are a lot of great points made in the Solutions section, but as a developer the one I like the most is this one: Eliminated daily maintenance related to single-node points-of-failure by moving to Oracle NoSQL Database, which is designed to be resilient and hands-off, thus minimizing IT support costs

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  • Blueprints API for Oracle NoSQL Database

    - by Charles Lamb
    Here's an implementation of the Blueprints API for Oracle NoSQL Database. https://github.com/dwmclary/blueprints-oracle-nosqldb Blueprints is a collection of interfaces, implementations, ouplementations, and test suites for the property graph data model. Blueprints is analogous to the JDBC, but for graph databases. As such, it provides a common set of interfaces to allow developers to plug-and-play their graph database backend. Moreover, software written atop Blueprints works over all Blueprints-enabled graph databases. Within the TinkerPop software stack, Blueprints serves as the foundational technology for: Pipes: A lazy, data flow framework Gremlin: A graph traversal language Frames: An object-to-graph mapper Furnace: A graph algorithms package Rexster: A graph server

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  • If I intend to use Hadoop is there a difference in 12.04 LTS 64 Desktop and Server?

    - by Charles Daringer
    Sorry for such a Newbie Question, but I'm looking at installing M3 edition of MapR the requirements are at this link: http://www.mapr.com/doc/display/MapR/Requirements+for+Installation And my question is this, is the Desktop Kernel 64 for 12.04 LTS adequate or the "same" as the Server version of the product? If I'm setting up a lab to attempt to install a home cluster environment should I start with the Server or Dual Boot that distribution? My assumption is that the two are the same. That I can add any additional software to the 64 as needed. Can anyone elaborate on this? Have I missed something obvious?

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  • Is Apple getting out of the general purpose development platform business?

    - by Charles E. Grant
    I've been doing general ANSI C/Console C++/Java/Web development on Mac hardware for about ten years. I make no claims of objective superiority over other platforms, it just satisfies my personal tastes. With the success of the iPhone and the related App store there was some speculation that Apple would get out of the general purpose computer market, and become a closed software ecosystem, focusing on consumer appliances. I pooh-poohed the speculation at the time, but this week Apple announced that a) they were opening an App store for the Mac, b) Java applications would not be eligible for the App store, c) the Apple JVM was being deprecated and might not be available for future releases of OS X. I'm not a Java developer per se, but I work in a research lab that occasionally writes Java applications, and also depends on tools written Java. This has the potential to be a huge pain in the butt for us. As of now, there is no other JVM for OS X that we can point our end users to. Soy Latte and OpenJDK might be appropriate for developers, but the complexity of the installation makes them inappropriate for end users. Eventually I expect Oracle/SUN will produce a replacement JVM for OS X. More worrisome to me is that Apple used to specifically advertise that it was an excellent platform for scientific development, because they supported all major language platforms. Is the deprecation of their JVM a sign that this market no longer interests them?

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  • Lining things up while using columns

    - by Charles
    I have a request that may not be possible. I'd like to line up the elements of a form so that the inputs all start at the same place: Name: [ ] Company: [ ] Some question with a long name: [ ] But my list is (somewhat) long and I would like to show them in multiple columns on screens that are wide enough. Ideally, I'd find a POSH method (table-free is semantically appropriate, I think) that works on a reasonable number of browsers. My current page uses a table. I tried CSS with columns: auto; -moz-column-count: auto; -moz-column-width: auto; -webkit-column-count: auto; -webkit-column-width: auto; but Firefox (at least) won't break a table across columns.

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  • 'Unable to mount Filesystem' Error

    - by Charles
    Trying to extract data from a 'bricked' Western Digital MyBook Live 2tb drive. I came across a forum that advised to use Ubuntu (booted from a CD) on my Macbook. Managed to download and create a boot CD for Ubuntu (like this little operating system btw). Booted the machine with the CD and plugged the drive (which I had extracted from it's casing and placed into a external USB SATA case & plugged to the laptop). The drive is seen by Ubuntu but each time I click on the drive, it gives me the following error: Unable to mount 2.0 TB Filesystem Error mounting: mount: wrong fs type, bad option, bad superblock on /dev/sdb4, missing codepage or helper program, or other error In some cases useful info is found in syslog -try dmesg | tail or so I am new to this and spent quite some time searching this site to see if I could find a solution to this problem without troubling anyone. I came up with a few that came close but some of the questioners mentioned that they had lost data...which scared me from going further. I need to basically extract 1 particular folder from the drive. If I can get to mount this volume 'sdb4', there is a folder called 'My_Work' which I need to back up. The rest I have/had a copy of. When I typed in dmesg | tail...I got several lines..but I think ones that are relevant are: [ 406.864677] EXT4-fs (sdb4): bad block size 65536 [ 429.098776] hfs: write access to a journaled filesystem is not supported, use the force option at your own risk, mounting read-only [ 439.786365] hfs: write access to a journaled filesystem is not supported, use the force option at your own risk, mounting read-only [ 445.982692] EXT4-fs (sdb4): bad block size 65536 [ 1565.841690] EXT4-fs (sdb4): bad block size 65536 I read somewhere to try/check 'sudo fdisk -l /dev/sdb4'. It gave me the following result: Disk /dev/sdb44: 1995.8 GB, 1995774623744 bytes 255 heads, 63 sectors/track, 242639 cylinders, total 3897997312 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x00000000 Disk /dev/sdb4 doesn't contain a valid partition table This is where I reached and got frustrated and decided to try & get help on this without digging myself deeper into a hole! I understand that the answer may already be out there. If so, could someone please point me in the right direction. And if not, could someone please resolve (if possible) my situation!

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