Remote Access Without Explicit Permission: Convenience or Liability?
- by routeNpingme
For outsourced professional IT remote support, one habit most new technicians get into is the "instead of getting the user to start up remote support each time, I'll go ahead and install LogMeIn / GoToMyPC / Remote Desktop / whatever so that if they call again, I can just jump on and help them".
This of course opens up a potential liability…