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  • ????????!Oracle Database 12c ??????????

    - by OTN-J Master
    ??????Oracle Database 12c ?????????????¦Oracle Database 12c ???????????????????????????????????c???cloud???????????????????????????????????????????????????????????????????????????????????????1????????????????????????????????????2????????????1????????????IT??????????????????????????????????????????????????????????1???????????????????????????????????????????????????Oracle Databae 12c ????????????????????????·??????????????????????????????????????????·??????????????????????????????????? Oracle Database 12c ?????? >>>>>>Oracle??????? Oracle Database 12c [????] >>>>>>OTN????? Oracle Database 12c [????] >>>>>>Oracle Database New Features Guide 12c Release1(??) [PDF?] [HTML?] ¦OTN???????????????????????????????????????????????Oracle Database 12c ?????????????????????????????????????????????????????????    1) ??????????????????     2) ??????(????)???????????    3) ???????????(??)?????????????    4) Oracle Databse 12c ????????????????????????????????????????????OTN?????????????Oracle Database 12c ??????????????????OTN?????????????????????OTN????RSS???OTN Twitter?????????????????????????????Oracle Database 12c???????????????

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  • Session Update from IASA 2010

    - by [email protected]
    Below: Tom Kristensen, senior vice president at Marsh US Consumer, and Roger Soppe, CLU, LUTCF, senior director of insurance strategy, Oracle Insurance. Tom and Roger participated in a panel discussion on policy administration systems this week at IASA 2010. This week was the 82nd Annual IASA Educational Conference & Business Show held in Grapevine, Texas. While attending the conference, I had the pleasure of serving as a panelist in one of many of the outstanding sessions conducted this year. The session - entitled "Achieving Business Agility and Promoting Growth with a Modern Policy Administration System" - included industry experts Steve Forte from OneShield, Mike Sciole of IFG Companies, and Tom Kristensen, senior vice president at Marsh US Consumer. The session was conducted as a panel discussion and focused on how insurers can leverage best practices to mitigate risk while enabling rapid product innovation through a modern policy administration system. The panelists offered insight into business and technical challenges for both Life & Annuity and Property & Casualty carriers. The session had three primary learning objectives: Identifying how replacing a legacy system with a more modern policy administration solution can deliver agility and growth Identifying how processes and system should be re-engineered or replaced in order to improve speed-to-market and product support Uncovering how to leverage best practices to mitigate risk during a migration to a new platform Tom Kristensen, who is an industry veteran with over 20 years of experience, was able was able to offer a unique perspective as a business process outsourcer (BPO). Marsh US Consumer is currently implementing both the Oracle Insurance Policy Administration solution and the Oracle Revenue Management and Billing platform while at the same time implementing a new BPO customer. Tom offered insight on the need to replace their aging systems and Marsh's ability to drive new products and processes with a modern solution. As a best practice, their current project has empowered their business users to play a major role in both the requirements gathering and configuration phases. Tom stated that working with a modern solution has also enabled his organization to use a more agile implementation methodology and get hands-on experience with the software earlier in the project. He also indicated that Marsh was encouraged by how quickly it will be able to implement new products, which is another major advantage of a modern rules-based system. One of the more interesting issues was raised by an audience member who asked, "With all the vendor solutions available in North American and across Europe, what is going to make some of them more successful than others and help ensure their long term success?" Panelist Mike Sciole, IFG Companies suggested that carriers do their due diligence and follow a structured evaluation process focusing on vendors who demonstrate they have the "cash to invest in long term R&D" and evaluate audited annual statements for verification. Other panelists suggested that the vendor space will continue to evolve and those with a strong strategy focused on the insurance industry and a solid roadmap will likely separate themselves from the rest. The session concluded with the panelists offering advice about not being afraid to evaluate new modern systems. While migrating to a new platform can be challenging and is typically only undertaken every 15+ years by carriers, the ability to rapidly deploy and manage new products, create consistent processes to better service customers, and the ability to manage their business more effectively, transparently and securely are well worth the effort. Roger A.Soppe, CLU, LUTCF, is the Senior Director of Insurance Strategy, Oracle Insurance.

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  • Integrating Social, Marketing, and Loyalty to Deliver Great Customer Experiences

    - by Charles Knapp
    Eighty nine percent of consumers quit a brand after one bad experience. With the high cost of acquiring new customers, what can brand leaders do? At the Loyalty World Conference this week in London, global business leaders such as the co-founder of Ben & Jerry’s shared the latest in how to retain customers and boost advocacy. Melissa Boxer and Sundar Swaminathan of Oracle shared that by taking an outside-in approach, you can deliver a differentiated, loyalty-building experience throughout the customer lifecycle, from researching and selecting through to using and recommending. To transform customer experiences, you need to integrate your brand’s social, marketing, and loyalty functions from the commonplace silos. Three key strategies: Know more and understand, unifying and capturing insights across touch points to better understand who to serve, how to serve, and when to serve.  Connect and engage across social and traditional channels, empowering a relationship ecosystem between social communities, customers, and employees. Make the personalized experience easy and rewarding. Visit us on twitter.com/oraclecrm to learn more useful highlights from the #lwconf conference.

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  • Recent Updates on Oracle Hardware Technical Resource Center

    - by uwes
    Over the last two weeks there have been some updates on the Oracle Hardware Technical Resource Center (HW TRC). The following list summarize the categories which have been added or changed. Feel free to explore. SPARC Netra T4 Servers customer and technical presentation, partner FAQ and more Oracle Solaris added: 4 customer presentations, technical presentation StorageTek Virtual Storage Manager (VSM) and Virtual Library Extension (VLE) added presentations: customer, technical, value virtual tape, role of tape in mainframe, partner FAQ, config guide T10000 Tape Drives added: sales and technical presentation, partner FAQ T9840D Tape Drives added: sales and technical presentation, FAQ LTO Tape Drives added: customer and technical presentation, partner FAQ, ordering guide and more Netra ATCA Blade Servers Netra x86 Servers added: technical presentation, partner FAQ, configuration hints and more Netra 6000 Modular System added: customer and technical presentation, partner FAQ, order menu and more

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  • starting oracle database automatically.

    - by Searock
    I am using Fedora 8 and Oracle 10g Express Edition. Every time I start my fedora I have to click on start database. How can I add startdb.sh to startup so that it automatically executes when Fedora starts? I have tried adding the path to /etc/rc.d/rc.local but it still doesn't work. ./usr/lib/oracle/xe/app/oracle/product/10.2.0/server/config/scripts/startdb.sh I have even tried to add this script in /etc/init.d/oracle #!/bin/bash # # Run-level Startup script for the Oracle Instance and Listener # # chkconfig: 345 91 19 # description: Startup/Shutdown Oracle listener and instance ORA_HOME="/u01/app/oracle/product/9.2.0.1.0" ORA_OWNR="oracle" # if the executables do not exist -- display error if [ ! -f $ORA_HOME/bin/dbstart -o ! -d $ORA_HOME ] then echo "Oracle startup: cannot start" exit 1 fi # depending on parameter -- startup, shutdown, restart # of the instance and listener or usage display case "$1" in start) # Oracle listener and instance startup echo -n "Starting Oracle: " su - $ORA_OWNR -c "$ORA_HOME/bin/lsnrctl start" su - $ORA_OWNR -c $ORA_HOME/bin/dbstart touch /var/lock/subsys/oracle echo "OK" ;; stop) # Oracle listener and instance shutdown echo -n "Shutdown Oracle: " su - $ORA_OWNR -c "$ORA_HOME/bin/lsnrctl stop" su - $ORA_OWNR -c $ORA_HOME/bin/dbshut rm -f /var/lock/subsys/oracle echo "OK" ;; reload|restart) $0 stop $0 start ;; *) echo "Usage: $0 start|stop|restart|reload" exit 1 esac exit 0 and even this doesn't work. startdb.sh is located at /usr/lib/oracle/xe/app/oracle/product/10.2.0/server/config/scripts/startdb.sh Thanks.

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  • Romanian parter Omnilogic Delivers “No Limits” Scalability, Performance, Security, and Affordability through Next-Generation, Enterprise-Grade Engineered Systems

    - by swalker
    Omnilogic SRL is a leading technology and information systems provider in Romania and central and Eastern Europe. An Oracle Value-Added Distributor Partner, Omnilogic resells Oracle software, hardware, and engineered systems to Oracle Partner Network members and provides specialized training, support, and testing facilities. Independent software vendors (ISVs) also use Omnilogic’s demonstration and testing facilities to upgrade the performance and efficiency of their solutions and those of their customers by migrating them from competitor technologies to Oracle platforms. Omnilogic also has a dedicated offering for ISV solutions, based on Oracle technology in a hosting service provider model. Omnilogic wanted to help Oracle Partners and ISVs migrate solutions to Oracle Exadata and sell Oracle Exadata to end-customers. It installed Oracle Exadata Database Machine X2-2 Quarter Rack at its data center to create a demonstration and testing environment. Demonstrations proved that Oracle Exadata achieved processing speeds up to 100 times faster than competitor systems, cut typical back-up times from 6 hours to 20 minutes, and stored 10 times more data. Oracle Partners and ISVs learned that migrating solutions to Oracle Exadata’s preconfigured, pre-integrated hardware and software can be completed rapidly, at low cost, without business disruption, and with reduced ongoing operating costs. Challenges A word from Omnilogic “Oracle Exadata is the new killer application—the smartest solution on the market. There is no competition.” – Sorin Dragomir, Chief Operating Officer, Omnilogic SRL Enable Oracle Partners in Romania and central and eastern Europe to achieve Oracle Exadata Ready status by providing facilities to test and optimize existing applications and build real-life proofs of concept (POCs) for new solutions on Oracle Exadata Database Machine Provide technical support and demonstration facilities for ISVs migrating their customers’ solutions from competitor technologies to Oracle Exadata to maximize performance, scalability, and security; optimize hardware and datacenter space; cut maintenance costs; and improve return on investment Demonstrate power of Oracle Exadata’s high-performance, high-capacity engineered systems for customer-facing businesses, such as government organizations, telecommunications, banking and insurance, and utility companies, which typically require continuous availability to support very large data volumes Showcase Oracle Exadata’s unchallenged online transaction processing (OLTP) capabilities that cut application run times to provide unrivalled query turnaround and user response speeds while significantly reducing back-up times and eliminating risk of unplanned outages Capitalize on providing a world-class training and demonstration environment for Oracle Exadata to accelerate sales with Oracle Partners Solutions Created a testing environment to enable Oracle Partners and ISVs to test their own solutions and those of their customers on Oracle Exadata running on Oracle Enterprise Linux or Oracle Solaris Express to benchmark performance prior to migration Leveraged expertise on Oracle Exadata to offer Oracle Exadata training, migration, support seminars and to showcase live demonstrations for Oracle Partners Proved how Oracle Exadata’s pre-engineered systems, that come assembled, configured, and ready to run, reduce deployment time and cost, minimize risk, and help customers achieve the full performance potential immediately after go live Increased processing speeds 10-fold and with zero data loss for a telecommunications provider’s client-facing customer relationship management solution Achieved performance improvements of between 6 and 100 times faster for financial and utility company applications currently running on IBM, Microsoft, or SAP HANA platforms Showed how daily closure procedures carried out overnight by banks, insurance companies, and other financial institutions to analyze each day’s business, can typically be cut from around six hours to 20 minutes, some 18 times faster, when running on Oracle Exadata Simulated concurrent back-ups while running applications under normal working conditions to prove that Oracle Exadata-based solutions can be backed up during business hours without causing bottlenecks or impacting the end-user experience Demonstrated that Oracle Exadata’s built-in analytics, data mining and OLTP capabilities make it the highest-performance, lowest-cost choice for large data warehousing operations Showed how Oracle Exadata’s columnar compression and intelligent storage architecture allows 10 times more data to be stored than on competitor platforms Demonstrated how Oracle Exadata cuts hardware requirements significantly by consolidating workloads on to fewer servers which delivers greater power efficiency and lower operating costs that competing systems from IBM and other manufacturers Proved to ISVs that migrating solutions to Oracle Exadata’s preconfigured, pre-integrated hardware and software can be completed rapidly, at low cost, and with minimal business disruption Demonstrated how storage servers, database servers, and network switches can be added incrementally and inexpensively to the Oracle Exadata platform to support business expansion On track to grow revenues by 10% in year one and by 15% annually thereafter through increased business generated from Oracle Partners and ISVs

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  • Partner Webcast - Oracle Reports to BI Publisher migration

    - by dmitry.nefedkin(at)oracle.com
    Normal 0 false false false RU X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Monday, March 21, 2011 9 a.m. CET (10 a.m. EET) Description Oracle Reports, a component of Oracle Fusion Middleware is Oracle's classic, high-fidelity enterprise reporting tool. Oracle remains committed to the development of this technology, and to the ongoing release as a component of the Oracle Fusion Middleware platform, but also enables conversion of Oracle Reports to Oracle BI Publisher. Oracle Business Intelligence Publisher (BI Publisher)--Oracle's enterprise reporting server to author, manage, and deliver all types of highly formatted documents. Extremely efficient and highly scalable, BI Publisher can generate tens of thousands of documents per hour with minimal impact to transactional systems. After a quick introduction to BI Publisher we will look at the process of Oracle Reports to BI Publisher convestion. AgendaOracle Reports strategy & support policyReporting challengesBenefits of BI PublisherOracle Reports -> BI Publisher Conversion UtilityDemoUpgrade BI Publisher to 11gQ&A Delivery Format This Free online Live Internet Seminar will be delivered over the Web and Conference Call. Duration: 1hour To register, click HERE. For any questions please contact [email protected].

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  • June is going to be a busy month!

    - by Monica Kumar
    Who says things slow down in summer? Well, maybe for school kids, but certainly not for Oracle's Virtualization team! June is turning out to be one of the busiest months for us. We are going to be participating in a number of industry events. If you happen to be at any of these, please stop by the Oracle booth and our session/s. Let's go through a run down of these events. 1. 13th Annual Call Center Week June 4-8 Ceasar's Palace, Las Vegas  Event website You're now wondering...why are we at this call center show. It's really simple, Oracle's Desktop Virtualization solutions offer the best way for call center to reliably and securely access enterprise apps using a variety of endpoint devices such as an iPad or a Sun Ray Client. Provisioning new employees becomes a breeze. We'll be jointly showcasing our solution with Oracle's CRM team. Come check us out.  2. Gartner Infrastructure & Management, Florida June 5-7 Orlando, FL  Event website Oracle is a Premier sponsor of the Gartner IOM Summit this June 5 – 7, 2012 in Orlando, FL.  Attendees will have the opportunity to meet with Oracle experts in a variety of sessions, including demonstrations during the showcase receptions. 3. Cloud Expo East Check out our website for details of our participation. Stop by at booth 511 to talk to our Cloud, Virtualization and Big Data experts. In addition, we're delivering a number of sessions at Cloud Expo. The one I want to highlight is the following: Session: Borderless Applications in the Cloud with Oracle VM and Oracle Virtual Assembly Builder Abstract: As virtualization adoption progresses beyond server consolidation, this is also transforming how enterprise applications are deployed and managed in an agile environment. The traditional method of business-critical application deployment where administrators have to contend with an array of unrelated tools, custom scripts to deploy and manage applications, OS and VM instances into a fast changing cloud computing environment can no longer scale effectively to achieve response time and desired efficiency. Oracle VM and Oracle Virtual Assembly Builder allow applications, associated components, deployment metadata, management policies and best practices to be encapsulated into ready-to-run VMs for rapid, repeatable deployment and ease of management. Join us in this Cloud Expo session to see how Oracle VM and Oracle Virtual Assembly Builder allow you to deploy complex multi-tier applications in minutes and enables you to easily onboard existing applications to cloud environments.  Get your free Cloud Expo pass now!  We're offering complimentary VIP Gold Passes. Go to https://www.blueskyz.com/v3/Login.aspx?ClientID=19&EventID=56&sg=177, click “Continue” if you are a New User or log-in if you have already created an account. Once there, you can view the Agenda or Register for Cloud Expo. To register - fill out the basic business card questions and then enter oracleVIPgold in the Priority Code field to change the price from $2,000 to $0. 4. CiscoLive 2012  June 10-14 San Diego, CA Event website Our Oracle VM and Oracle Linux experts will talk about joint collaboration with Cisco on UCS. We'll also highlight customer use cases. 5. Gartner Infrastructure & Operations Management Summit, EMEA Dates: June 11-12 Frankfurt, Germany Event website Meet experts from our Virtualization and Linux team in EMEA. Stop by our booth and find out what's new in Oracle VM Server for x86 and Oracle Linux. June is going to be busy.

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  • ?Oracle Database 12c????Information Lifecycle Management ILM?Storage Enhancements

    - by Liu Maclean(???)
    Oracle Database 12c????Information Lifecycle Management ILM ?????????Storage Enhancements ???????? Lifecycle Management ILM ????????? Automatic Data Placement ??????, ??ADP? ?????? 12c???????Datafile??? Online Move Datafile, ????????????????datafile???????,??????????????? ????(12.1.0.1)Automatic Data Optimization?heat map????????: ????????? (CDB)?????Automatic Data Optimization?heat map Row-level policies for ADO are not supported for Temporal Validity. Partition-level ADO and compression are supported if partitioned on the end-time columns. Row-level policies for ADO are not supported for in-database archiving. Partition-level ADO and compression are supported if partitioned on the ORA_ARCHIVE_STATE column. Custom policies (user-defined functions) for ADO are not supported if the policies default at the tablespace level. ADO does not perform checks for storage space in a target tablespace when using storage tiering. ADO is not supported on tables with object types or materialized views. ADO concurrency (the number of simultaneous policy jobs for ADO) depends on the concurrency of the Oracle scheduler. If a policy job for ADO fails more than two times, then the job is marked disabled and the job must be manually enabled later. Policies for ADO are only run in the Oracle Scheduler maintenance windows. Outside of the maintenance windows all policies are stopped. The only exceptions are those jobs for rebuilding indexes in ADO offline mode. ADO has restrictions related to moving tables and table partitions. ??????row,segment???????????ADO??,?????create table?alter table?????? ????ADO??,??????????????,???????????????? storage tier , ?????????storage tier?????????, ??????????????ADO??????????? segment?row??group? ?CREATE TABLE?ALERT TABLE???ILM???,??????????????????ADO policy? ??ILM policy???????????????? ??????? ????ADO policy, ?????alter table  ???????,?????????????? CREATE TABLE sales_ado (PROD_ID NUMBER NOT NULL, CUST_ID NUMBER NOT NULL, TIME_ID DATE NOT NULL, CHANNEL_ID NUMBER NOT NULL, PROMO_ID NUMBER NOT NULL, QUANTITY_SOLD NUMBER(10,2) NOT NULL, AMOUNT_SOLD NUMBER(10,2) NOT NULL ) ILM ADD POLICY COMPRESS FOR ARCHIVE HIGH SEGMENT AFTER 6 MONTHS OF NO ACCESS; SQL> SELECT SUBSTR(policy_name,1,24) AS POLICY_NAME, policy_type, enabled 2 FROM USER_ILMPOLICIES; POLICY_NAME POLICY_TYPE ENABLED -------------------- -------------------------- -------------- P41 DATA MOVEMENT YES ALTER TABLE sales MODIFY PARTITION sales_1995 ILM ADD POLICY COMPRESS FOR ARCHIVE HIGH SEGMENT AFTER 6 MONTHS OF NO ACCESS; SELECT SUBSTR(policy_name,1,24) AS POLICY_NAME, policy_type, enabled FROM USER_ILMPOLICIES; POLICY_NAME POLICY_TYPE ENABLE ------------------------ ------------- ------ P1 DATA MOVEMENT YES P2 DATA MOVEMENT YES /* You can disable an ADO policy with the following */ ALTER TABLE sales_ado ILM DISABLE POLICY P1; /* You can delete an ADO policy with the following */ ALTER TABLE sales_ado ILM DELETE POLICY P1; /* You can disable all ADO policies with the following */ ALTER TABLE sales_ado ILM DISABLE_ALL; /* You can delete all ADO policies with the following */ ALTER TABLE sales_ado ILM DELETE_ALL; /* You can disable an ADO policy in a partition with the following */ ALTER TABLE sales MODIFY PARTITION sales_1995 ILM DISABLE POLICY P2; /* You can delete an ADO policy in a partition with the following */ ALTER TABLE sales MODIFY PARTITION sales_1995 ILM DELETE POLICY P2; ILM ???????: ?????ILM ADP????,???????: ?????? ???? activity tracking, ????2????????,???????????????????: SEGMENT-LEVEL???????????????????? ROW-LEVEL????????,??????? ????????: 1??????? SEGMENT-LEVEL activity tracking ALTER TABLE interval_sales ILM  ENABLE ACTIVITY TRACKING SEGMENT ACCESS ???????INTERVAL_SALES??segment level  activity tracking,?????????????????? 2? ??????????? ALTER TABLE emp ILM ENABLE ACTIVITY TRACKING (CREATE TIME , WRITE TIME); 3????????? ALTER TABLE emp ILM ENABLE ACTIVITY TRACKING  (READ TIME); ?12.1.0.1.0?????? ??HEAT_MAP??????????, ?????system??session?????heap_map????????????? ?????????HEAT MAP??,? ALTER SYSTEM SET HEAT_MAP = ON; ?HEAT MAP??????,??????????????????????????  ??SYSTEM?SYSAUX????????????? ???????HEAT MAP??: ALTER SYSTEM SET HEAT_MAP = OFF; ????? HEAT_MAP????, ?HEAT_MAP??? ?????????????????????? ?HEAT_MAP?????????Automatic Data Optimization (ADO)??? ??ADO??,Heat Map ?????????? ????V$HEAT_MAP_SEGMENT ??????? HEAT MAP?? SQL> select * from V$heat_map_segment; no rows selected SQL> alter session set heat_map=on; Session altered. SQL> select * from scott.emp; EMPNO ENAME JOB MGR HIREDATE SAL COMM DEPTNO ---------- ---------- --------- ---------- --------- ---------- ---------- ---------- 7369 SMITH CLERK 7902 17-DEC-80 800 20 7499 ALLEN SALESMAN 7698 20-FEB-81 1600 300 30 7521 WARD SALESMAN 7698 22-FEB-81 1250 500 30 7566 JONES MANAGER 7839 02-APR-81 2975 20 7654 MARTIN SALESMAN 7698 28-SEP-81 1250 1400 30 7698 BLAKE MANAGER 7839 01-MAY-81 2850 30 7782 CLARK MANAGER 7839 09-JUN-81 2450 10 7788 SCOTT ANALYST 7566 19-APR-87 3000 20 7839 KING PRESIDENT 17-NOV-81 5000 10 7844 TURNER SALESMAN 7698 08-SEP-81 1500 0 30 7876 ADAMS CLERK 7788 23-MAY-87 1100 20 7900 JAMES CLERK 7698 03-DEC-81 950 30 7902 FORD ANALYST 7566 03-DEC-81 3000 20 7934 MILLER CLERK 7782 23-JAN-82 1300 10 14 rows selected. SQL> select * from v$heat_map_segment; OBJECT_NAME SUBOBJECT_NAME OBJ# DATAOBJ# TRACK_TIM SEG SEG FUL LOO CON_ID -------------------- -------------------- ---------- ---------- --------- --- --- --- --- ---------- EMP 92997 92997 23-JUL-13 NO NO YES NO 0 ??v$heat_map_segment???,?v$heat_map_segment??????????????X$HEATMAPSEGMENT V$HEAT_MAP_SEGMENT displays real-time segment access information. Column Datatype Description OBJECT_NAME VARCHAR2(128) Name of the object SUBOBJECT_NAME VARCHAR2(128) Name of the subobject OBJ# NUMBER Object number DATAOBJ# NUMBER Data object number TRACK_TIME DATE Timestamp of current activity tracking SEGMENT_WRITE VARCHAR2(3) Indicates whether the segment has write access: (YES or NO) SEGMENT_READ VARCHAR2(3) Indicates whether the segment has read access: (YES or NO) FULL_SCAN VARCHAR2(3) Indicates whether the segment has full table scan: (YES or NO) LOOKUP_SCAN VARCHAR2(3) Indicates whether the segment has lookup scan: (YES or NO) CON_ID NUMBER The ID of the container to which the data pertains. Possible values include:   0: This value is used for rows containing data that pertain to the entire CDB. This value is also used for rows in non-CDBs. 1: This value is used for rows containing data that pertain to only the root n: Where n is the applicable container ID for the rows containing data The Heat Map feature is not supported in CDBs in Oracle Database 12c, so the value in this column can be ignored. ??HEAP MAP??????????????????,????DBA_HEAT_MAP_SEGMENT???????? ???????HEAT_MAP_STAT$?????? ??Automatic Data Optimization??????: ????1: SQL> alter system set heat_map=on; ?????? ????????????? scott?? http://www.askmaclean.com/archives/scott-schema-script.html SQL> grant all on dbms_lock to scott; ????? SQL> grant dba to scott; ????? @ilm_setup_basic C:\APP\XIANGBLI\ORADATA\MACLEAN\ilm.dbf @tktgilm_demo_env_setup SQL> connect scott/tiger ; ???? SQL> select count(*) from scott.employee; COUNT(*) ---------- 3072 ??? 1 ?? SQL> set serveroutput on SQL> exec print_compression_stats('SCOTT','EMPLOYEE'); Compression Stats ------------------ Uncmpressed : 3072 Adv/basic compressed : 0 Others : 0 PL/SQL ???????? ???????3072?????? ????????? ????policy ???????????? alter table employee ilm add policy row store compress advanced row after 3 days of no modification / SQL> set serveroutput on SQL> execute list_ilm_policies; -------------------------------------------------- Policies defined for SCOTT -------------------------------------------------- Object Name------ : EMPLOYEE Subobject Name--- : Object Type------ : TABLE Inherited from--- : POLICY NOT INHERITED Policy Name------ : P1 Action Type------ : COMPRESSION Scope------------ : ROW Compression level : ADVANCED Tier Tablespace-- : Condition type--- : LAST MODIFICATION TIME Condition days--- : 3 Enabled---------- : YES -------------------------------------------------- PL/SQL ???????? SQL> select sysdate from dual; SYSDATE -------------- 29-7? -13 SQL> execute set_back_chktime(get_policy_name('EMPLOYEE',null,'COMPRESSION','ROW','ADVANCED',3,null,null),'EMPLOYEE',null,6); Object check time reset ... -------------------------------------- Object Name : EMPLOYEE Object Number : 93123 D.Object Numbr : 93123 Policy Number : 1 Object chktime : 23-7? -13 08.13.42.000000 ?? Distnt chktime : 0 -------------------------------------- PL/SQL ???????? ?policy?chktime???6??, ????set_back_chktime???????????????“????”?,?????????,???????? ?????? alter system flush buffer_cache; alter system flush buffer_cache; alter system flush shared_pool; alter system flush shared_pool; SQL> execute set_window('MONDAY_WINDOW','OPEN'); Set Maint. Window OPEN ----------------------------- Window Name : MONDAY_WINDOW Enabled? : TRUE Active? : TRUE ----------------------------- PL/SQL ???????? SQL> exec dbms_lock.sleep(60) ; PL/SQL ???????? SQL> exec print_compression_stats('SCOTT', 'EMPLOYEE'); Compression Stats ------------------ Uncmpressed : 338 Adv/basic compressed : 2734 Others : 0 PL/SQL ???????? ??????????????? Adv/basic compressed : 2734 ??????? SQL> col object_name for a20 SQL> select object_id,object_name from dba_objects where object_name='EMPLOYEE'; OBJECT_ID OBJECT_NAME ---------- -------------------- 93123 EMPLOYEE SQL> execute list_ilm_policy_executions ; -------------------------------------------------- Policies execution details for SCOTT -------------------------------------------------- Policy Name------ : P22 Job Name--------- : ILMJOB48 Start time------- : 29-7? -13 08.37.45.061000 ?? End time--------- : 29-7? -13 08.37.48.629000 ?? ----------------- Object Name------ : EMPLOYEE Sub_obj Name----- : Obj Type--------- : TABLE ----------------- Exec-state------- : SELECTED FOR EXECUTION Job state-------- : COMPLETED SUCCESSFULLY Exec comments---- : Results comments- : --- -------------------------------------------------- PL/SQL ???????? ILMJOB48?????policy?JOB,?12.1.0.1??J00x???? ?MMON_SLAVE???M00x???15????????? select sample_time,program,module,action from v$active_session_history where action ='KDILM background EXEcution' order by sample_time; 29-7? -13 08.16.38.369000000 ?? ORACLE.EXE (M000) MMON_SLAVE KDILM background EXEcution 29-7? -13 08.17.38.388000000 ?? ORACLE.EXE (M000) MMON_SLAVE KDILM background EXEcution 29-7? -13 08.17.39.390000000 ?? ORACLE.EXE (M000) MMON_SLAVE KDILM background EXEcution 29-7? -13 08.23.38.681000000 ?? ORACLE.EXE (M002) MMON_SLAVE KDILM background EXEcution 29-7? -13 08.32.38.968000000 ?? ORACLE.EXE (M000) MMON_SLAVE KDILM background EXEcution 29-7? -13 08.33.39.993000000 ?? ORACLE.EXE (M003) MMON_SLAVE KDILM background EXEcution 29-7? -13 08.33.40.993000000 ?? ORACLE.EXE (M003) MMON_SLAVE KDILM background EXEcution 29-7? -13 08.36.40.066000000 ?? ORACLE.EXE (M000) MMON_SLAVE KDILM background EXEcution 29-7? -13 08.37.42.258000000 ?? ORACLE.EXE (M000) MMON_SLAVE KDILM background EXEcution 29-7? -13 08.37.43.258000000 ?? ORACLE.EXE (M000) MMON_SLAVE KDILM background EXEcution 29-7? -13 08.37.44.258000000 ?? ORACLE.EXE (M000) MMON_SLAVE KDILM background EXEcution 29-7? -13 08.38.42.386000000 ?? ORACLE.EXE (M001) MMON_SLAVE KDILM background EXEcution select distinct action from v$active_session_history where action like 'KDILM%' KDILM background CLeaNup KDILM background EXEcution SQL> execute set_window('MONDAY_WINDOW','CLOSE'); Set Maint. Window CLOSE ----------------------------- Window Name : MONDAY_WINDOW Enabled? : TRUE Active? : FALSE ----------------------------- PL/SQL ???????? SQL> drop table employee purge ; ????? ???? ????? spool ilm_usecase_1_cleanup.lst @ilm_demo_cleanup ; spool off

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  • ????????????????

    - by Yusuke.Yamamoto
    ????????? ????????? ????????? ????·???? ?????:Oracle???????·??????(????)??:?????????????? Pickup!:IT???????????!|????????:100???????!|???????????? ????????:?Oracle DB?????????????????????Windows?VMware?? ?????:Oracle OpenWorld Tokyo 2012|JavaOne Tokyo 2012|??????:151 ?OTN ???? ?????? ????????:???????100???????! ?????????????????Amazon????Get! ???? Oracle Technology Network, ????/????, ??IT???????·?????????????? ???????/???MySQL?????? ?????? ???????/???MySQL????? ?????????Oracle VM VirtualBox????Oracle Real Application Clusters (RAC) 11g Release 2????? ???????/??????????????????????????????? ???????/?????????????/????·????????Flashback Database with SSD? ????? ????? Oracle?????????????????????????!???????????? Oracle Enterprise Manager 12c(EM12c):????????? ~????????~ ???????????!??????·??????? Oracle Linux 5.8?????????? ???DB?????Oracle SQL Developer 3.1???????????? Oracle??????(OUI:Oracle Universal Installer)???? ????? ???? ????????? ????????????·???????? ????????????? ???????? 11gR2 ?????????? Oracle Database 11g R2 Oracle WebLogic Server 11g R1 Oracle Enterprise Manager 11g R1 ????? ????????? Oracle Database ????????????????·?? ???????/???????????????? ?????????(????????, ???, etc) ????????(???, ?????, REDO, ???·????, etc) ????·?????????????????(?????, ???, ??, ??, ??? etc) ????·?????????(??, etc) ????????????? ???????????????????·?????? ??????? ???? ????????·??|SQL Server Windows Server ??????????PL/SQL|Java|.NET|PHP ??/??? ORACLE MASTER ???? DWH(?????????)??·?? ????? ?????(SAN, NAS, SSD, etc) Oracle Database ??????? Amazon EC2 Microsoft Excel Microsoft Visual Studio MSFC/MSCS(Microsoft Cluster Service) SAP ??·??????? Oracle Database Oracle Database 11g Release 2(11gR2) Oracle Database Standard Edition ????????: Advanced Compression ?????????: Advanced Security Application Express(APEX) Automatic Storage Management(ASM) SSD???Oracle???: Database Smart Flash Cache ??????????: Data Guard/Active Data Guard Data Pump Oracle Data Provider for .NET(ODP.NET) ????: Oracle Text Partitioning(???????/?????????) DB????: Real Application Clusters(RAC) Real Application Testing Recovery Manager(RMAN) SQL*Loader|SQL*Plus|Statspack ??????|????????|???????? Database Appliance Database Firewall Exadata Database Machine SQL Developer ?????DB: TimesTen In-Memory Database Oracle Fusion Middleware Java Oracle Coherence Oracle Data Integrator(ODI) Oracle GoldenGate Oracle JRockit JVM Oracle WebLogic Server Oracle Enterprise Manager for Database|for Middleware ????????????: Oracle Application Testing Suite Oracle Linux Oracle Solaris DTrace|ZFS|???/???? Oracle VM Server for x86 ?????? ???????? ?????????Oracle???????????????·????????????????? ?????????(??·??????) OTN??????(??????) ???????(????????) Oracle University(??) ??????! ?????... ????? ?????? ????? ?????? ?????|?Sun?? ???????? OTN???????? OTN(????) ?????? ???? OTN???|???? OTN?????? ??????? ?????? ???????? ???? ???????

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  • Does Your Customer Engagement Create an Ah Feeling?

    - by Richard Lefebvre
    An (Oracle CX Blog) article by Christina McKeon Companies that successfully engage customers all have one thing in common. They make it seem easy for the customer to get what they need. No one would argue that brands don’t want to leave customers with this “ah” feeling. Since 94% of customers who have a low-effort service experience will buy from that company again, it makes financial sense for brands.1 Some brands are thinking differently about how they engage their customers to create ah feelings. How do they do it? Toyota is a great example of using smart assistance technology to understand customer intent and answer questions before customers hit the submit button online. What is unique in this situation is that Toyota captures intent while customers are filling out email forms. Toyota analyzes the data in the form and suggests responses before the customer sends the email. The customer gets the right answer, and the email never makes it to your contact center — which makes you and the customer happy. Most brands are fully aware of chat as a service channel, but some brands take chat to a whole new level. Beauty.com, part of the drugstore.com and Walgreens family of brands, uses live chat to replicate the personal experience that one would find at high-end department store cosmetic counters. Trained beauty advisors, all with esthetician or beauty counter experience, engage in live chat sessions with online shoppers to share immediate advice on the best products for their personal needs. Agents can watch customer activity online and determine the right time to reach out and offer help, just as help would be offered in a brick-and-mortar store. And, agents can co-browse along with the customer helping customers with online check-out. These personal chat discussions also give Beauty.com the opportunity to present products, advertise promotions, and resolve customer issues when they arise. Beauty.com converts approximately 25% of chat sessions into product orders. Photobox, the European market leader in online photo services, wanted to deliver personal and responsive service to its 24 million members. It ensures customer inquiries on personalized photo products are routed based on agent knowledge so customers get what they need from the company experts. By using a queuing system to ensure that the agent with the most appropriate knowledge handles the query, agent productivity increased while response times to 1,500 customer queries per day decreased. A real-time dashboard prevents agents from being overloaded with queries. This approach has produced financial results with a 15% increase in sales to existing customers and a 45% increase in orders from newly referred customers.

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  • Se non ti sei unito alla Customer Experience Revolution? Il materiale è tutto qui!

    - by Silvia Valgoi
    Se ti sei perso questo interesante Executive workshop, non preoccuparti, qui puoi trovare gli interventi dei relatori.Durante l'evento Oracle, Accenture ed il professor Enrico Finzi hanno condiviso l'approccio alla Customer Experience vista come strategia per dare vita a processi più completi ed innovativi, per generare e gestire l’interazione con i consumatori, su tutti i canali. E' stato un momento importante per: comprendere perché la Customer Experience è diventata la componente più importante e strategica del tuo business scoprire come la Customer Experience accelleri l’acquisizione di nuovi clienti, incrementi la fidelizzazione ad un brand/prodotto/servizio, migliori l’efficienza operativa e sostenga le vendite conoscere come le soluzioni di Customer Experience possono aiutare le aziende a far vivere questa esperienza in modo coerente, personalizzata, attraverso tutti i canali e su tutti i dispositivi, ottenendo risultati misurabile Ecco le presentazioni e i video presentati durante i lavori: &amp;lt;p&amp;gt; &amp;lt;/p&amp;gt; Oracle Customer Experience - Empowering People. Powering Brands - Armando Janigro, Sales Development Manager, Oracle         How to win with Customer Experience - Nadia Dallafiore, Senior Manager CRM Retail  Accenture   Customer Experience e selezione Darwiniana della marca - Enrico Finzi, Sociologo, Presidente AstraRicerche   Engage.Win.Develop.Keep LinkedIn: Customer Concepts Exchange Facebook: Oracle Customer Experience

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  • Oracle WebCenter: The Best of the Best

    - by kellsey.ruppel(at)oracle.com
    You may remember that the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  Last week, we provided an overview of Oracle WebCenter, and this week, we'll focus on Convergence and how the new release of Oracle WebCenter is the Best of the Best..Our development team has been working very hard to bring all the best capabilities from each of the existing portal products into one modern user experience platform that provides a robust foundation for moving customers into the future.  Each of the development teams still maintain their existing products to support the current customers,  but they've been tasked with converging their unique best of breed features into the new WebCenter release so that it will meet the broadest set of use cases possible. For example, we've taken the fastest and most scalable portlet engine in the industry with Oracle WebLogic Portal, integrated it within WebCenter, and improved performance further, to deliver even more performance for our customers.  In addition, we've focused on extending the reach of all the different user experience resources so that customers can deliver robust capabilities into their existing portals, applications, composite applications, dashboards, mobile applications, really any channel that requires information.  And finally, we've combined a whole set of community and multi-site capabilities leveraging the pioneering capabilities of Plumtree portal directly into the new WebCenter release.  While at the same time we've built and delivered the new WebCenter release, we've also provided new feature releases of all the existing products.  In this way, customers can continue to gain value out of their existing investments while at the same time have the smoothest path to upgrading to the new WebCenter release. With the new WebCenter release, we are delivering a converged platform to address all portal requirements that have been delivered by different point products in our portal portfolio in the past. Additionally, this release delivers the most modern user experience that goes well beyond the experience the other portal products provided. This is because the new WebCenter release has been built from the ground up with modern technologies around rich clients, SOA, and customizations compared with other portal products whose architecture has been adapted to add capabilities like AJAX, personalization, and social computing.The new WebCenter release addresses the broadest set of use cases using single product set and single architecture spanning extranet sites to social communities. It helps customers manage, maintain and develop one technology set, but leverage it throughout their organization whether it's embedded in an application or a new destination for improved customer and employee productivity. Additionally, the new release of WebCenter leverages the best and most performant features of all the existing portfolio products to deliver the fastest and most scalable portal platform.  Most importantly, it supports the broadest development models spanning from J2EE/Java to HTML/REST to .NET.Keep checking back this week as we provide additional resources and information on how the new release of Oracle WebCenter is the Best of the Best - converging all the best capabilities from each of the existing portal products into one modern user experience platform.

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  • MySQL Connector/Net 6.5.5 Maintenance Release has been released

    - by fernando
    MySQL Connector/Net 6.5.5, a new maintenance release of our 6.5 series, has been released.  This release is GA quality and is appropriate for use in production environments.  Please note that 6.6 is our latest driver series and is the recommended product for development. It is now available in source and binary form from http://dev.mysql.com/downloads/connector/net/#downloads and mirror sites (note that not all mirror sites may be up to date at this point-if you can't find this version on some mirror, please try again later or choose another download site.) The 6.5.5 version of MySQL Connector/Net brings the following fixes: - Fix for ArgumentNull exception when using Take().Count() in a LINQ to Entities query (bug MySql #64749, Oracle bug #13913047). - Fix for type varchar changed to bit when saving in Table Designer (Oracle bug #13916560). - Fix for error when trying to change the name of an Index on the Indexes/Keys editor; along with this fix now users can change the Index type of a new Index which could not be done   in previous versions, and when changing the Index name the change is reflected on the list view at the left side of the Index/Keys editor (Oracle bug #13613801). - Fix for stored procedure call using only its name with EF code first (MySql bug #64999, Oracle bug #14008699). - Fix for List.Contains generates a bunch of ORs instead of more efficient IN clause in   LINQ to Entities (Oracle bug #14016344, MySql bug #64934). - Fix for performance issue in generated EF query: .NET StartsWith/Contains/EndsWith produces MySql's locate instead of Like (MySql bug #64935, Oracle bug #14009363). - Fix for script generated for code first contains wrong alter table and wrong declaration for byte[] (MySql bug #64216, Oracle bug #13900091). - Fix and code contribution for bug Timed out sessions are removed without notification which allow to enable the Expired CallBack when Session Provider times out any session (bug MySql #62266 Oracle bug # 13354935) - Fix for Exception thrown when using cascade delete in an EDM Model-First in Entity Framework (Oracle bug #14008752, MySql bug #64779). - Fix for Session locking issue with MySqlSessionStateStore (MySql bug #63997, Oracble bug #13733054). - Fixed deleting a user profile using Profile provider (MySQL bug #64470, Oracle bug #13790123) - Fix for bug Cannot Create an Entity with a Key of Type String (MySQL bug #65289, Oracle bug #14540202). This fix checks if the type has a FixedLength facet set in order to create a char otherwise should create varchar, mediumtext or longtext types when using a String CLR type in Code First or Model First also tested in Database First. Unit tests added for Code First and ProviderManifest. - Fix for bug "CacheServerProperties can cause 'Packet too large' error". The issue was due to a missing reading of Max_allowed_packet server property when CacheServerProperties is in true, since the value was read only in the first connection but the following pooled connections had a wrong value causing a Packet too large error. Including also a unit test for this scenario. All unit test passed. MySQL Bug #66578 Orabug #14593547. - Fix for handling unnamed parameter in MySQLCommand. This fix allows the mysqlcommand to handle parameters without requiring naming (e.g. INSERT INTO Test (id,name) VALUES (?, ?) ) (MySQL Bug #66060, Oracle bug #14499549). - Fixed inheritance on Entity Framework Code First scenarios. Discriminator column is created using its correct type as varchar(128) (MySql bug #63920 and Oracle bug #13582335). - Fixed "Trying to customize column precision in Code First does not work" (MySql bug #65001, Oracle bug #14469048). - Fixed bug ASP.NET Membership database fails on MySql database UTF32 (MySQL bug #65144, Oracle bug #14495292). - Fix for MySqlCommand.LastInsertedId holding only 32 bit values (MySql bug #65452, Oracle bug #14171960) by changing   several internal declaration of lastinsertid from int to long. - Fixed "Decimal type should have digits at right of decimal point", now default is 2, but user's changes in   EDM designer are recognized (MySql bug #65127, Oracle bug #14474342). - Fix for NullReferenceException when saving an uninitialized row in Entity Framework (MySql bug #66066, Oracle bug #14479715). - Fix for error when calling RoleProvider.RemoveUserFromRole(): causes an exception due to a wrong table being used (MySql bug #65805, Oracle bug #14405338). - Fix for "Memory Leak on MySql.Data.MySqlClient.MySqlCommand", too many MemoryStream's instances created (MySql bug #65696, Oracle bug #14468204). - Added ANTLR attribution notice (Oracle bug #14379162). - Fixed Entity Framework + mysql connector/net in partial trust throws exceptions (MySql bug #65036, Oracle bug #14668820). - Added support in Parser for Datetime and Time types with precision when using Server 5.6 (No bug Number). - Small improvement on MySqlPoolManager CleanIdleConnections for better mysqlpoolmanager idlecleanuptimer at startup (MySql bug #66472 and Oracle bug #14652624). - Fix for bug TIMESTAMP values are mistakenly represented as DateTime with Kind = Local (Mysql bug #66964, Oracle bug #14740705). - Fix for bug Keyword not supported. Parameter name: AttachDbFilename (Mysql bug #66880, Oracle bug #14733472). - Added support to MySql script file to retrieve data when using "SHOW" statements. - Fix for Package Load Failure in Visual Studio 2005 (MySql bug #63073, Oracle bug #13491674). - Fix for bug "Unable to connect using IPv6 connections" (MySQL bug #67253, Oracle bug #14835718). - Added auto-generated values for Guid identity columns (MySql bug #67450, Oracle bug #15834176). - Fix for method FirstOrDefault not supported in some LINQ to Entities queries (MySql bug #67377, Oracle bug #15856964). The release is available to download at http://dev.mysql.com/downloads/connector/net/6.5.html Documentation ------------------------------------- You can view current Connector/Net documentation at http://dev.mysql.com/doc/refman/5.5/en/connector-net.html You can find our team blog at http://blogs.oracle.com/MySQLOnWindows. You can also post questions on our forums at http://forums.mysql.com/. Enjoy and thanks for the support! 

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  • Oracle Keynote Panel at AIIM - The Movie

    - by [email protected]
    I've uploaded the video of the Oracle keynote panel at AIIM. It's broken into a number of segments, and I've put some of the quotes in the comments area so you can follow the topics as you decide which one to view. You can see the video here. A big thanks to our panelists for their time and insights - Cindy Bixler of Embry Riddle Aeronautical Univerisity, Tom Showalter of JP Morgan Chase, Irfan Motiwala of Moodys Investments, and Monica Crocker of Land O' Lakes, and a special thanks to our moderator, Robert Shimp of Oracle.

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  • Database Firewall

    - by ???02
    Database Firewall?????SQL????????SQL????????????WEB?????HTTP??????SQL????????SQL????????????????????????????????????????????????????????????SQL??????????????????????????????????????·WEB???????????????????·??????????????????WEB???????????WEB??????????Web?????????????????IPA???????????SQL?????????????????????SQL??????????????????????SQL????????????????WEB??????????????????????????????????????????????????????????????????????????????????????????????WEB????????????????????????????????????????B to B?B to C???WEB????????????????????????????????????????????????????????????????????????????WEB?????????????????????WEB??????????????????·??????????????????????????????????????????????????????????????????????????????????????????WEB???????SQL?????????????????????????????Oracle Database Firewall???SQL??????????????????????????????????????????????????????????????????????????????2011?Oracle Database Firewall?????????·????????????????????????????????????????Oracle Database Firewall??????????????????SQL?????????·?????????????????????? Oracle Database Fireawall ?Oracle Database Firewall???????????????????????????????????????????????????????????SQL??????????????????????????????????????????2????????????????????SQL???Pass?Block????????????SQL?????????????????????????????????????????????????????????????????????????????????SQL????????????????????????????????????????????????????????????????????????????????????????????SQL?Oracle Database Firewall???????????????????SQL????????????????WEB??????????Oracle Database Firewall???????????????????????????????????Oracle Database??????SQL Server?DB2?Sybase??????????2????????Oracle Database Firewall?????????????????????????????????????????????????Oracle Database Firewall?????????????????????????????????????????????SQL???????????????????????????????????????????????????????????SPAN???(?????????)?????????????????????????????????SQL???????????????????????????????????????????SQL?Block???Pass??????????????????????????????????IDS?IPS????????????????????WAF (Web Application Firewall)? ??????????????????????????????????Database Firewall???????????????SQL????????????SQL????400????????????????(ISO/IEC 9075)??????????Oracle Database Firewall???????????????????????????????????????????SQL?????????????????????SQL??????Oracle Database Firewall??Oracle Database, SQL Server, DB2??????????????????????SQL???????????????????SQL??????????????????????????????????SQL???????????????????????????????????SQL????????????????????????????????????Oracle Database Firewall???SQL??????Oracle Database Firewall?????????????????????????????????????????????????????????????????????????????(Oracle Database???10gR2??XML??????????????????????????????????????????????????????????????Oracle Database???????????????????Oracle Database???????????????????????????????)???Oracle Database Firewall??????????????????????????????????????????????????????????????Oracle Database Firewall????????????????????????????????????????????????????????? ?????? Oracle Direct

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  • RightNow CX Cloud Service Combined with Oracle Fusion CRM in the Cloud

    - by Richard Lefebvre
    ·        The May 2012 release of Oracle’s RightNow CX Cloud Service, the customer experience suite, is now integrated with Oracle Fusion CRM, helping organizations to achieve sustainable business growth through relevant, cross-channel customer interactions that can increase revenue opportunities and drive organizational efficiencies. Relevant Interactions Build Stronger Customer Relationships ·          Armed with a comprehensive view of all customer interactions across channels, the context and status of these interactions, and an awareness of the customer’s value to the organization, companies can now offer more relevant products and services to customers. ·         Using the combined Oracle RightNow CX Cloud Service and Oracle Fusion CRM solutions, organizations can increase customer retention, drive higher levels of customer advocacy, and increase sales conversion rates with tools designed to: - Provide a complete, cross-channel view of the customer to sales, marketing and service. - Empower sales and service departments to easily collaborate to proactively solve customer issues, using opportunities to provide purchase advice at the right time and with the right solutions. - Allow sales to easily review service history in preparation for sales calls. - Enable agents to understand customer value based upon prior buying habits and existing opportunities. Deeper Insight Enables Targeted, Personalized Opportunities ·          The combination of Oracle RightNow CX Cloud Service and Oracle Fusion CRM allows sales and marketing organizations to simultaneously leverage service interactions from RightNow CX and sales prediction and segmentation capabilities from Fusion Sales. This helps companies to: - Better match products and services to specific customer needs based on customer service history.  - Deliver targeted, personalized interactions intended to help customers derive more value from purchases and to inform future buying decisions. - Identify new opportunities to increase deal size and conversion rates. Supporting Quotes ·         “Every interaction is a relationship opportunity to grow your business. When these interactions are relevant and add value for customers, customers are more likely to trust the relationship and seek purchase advice,” said David Vap, group vice president, Oracle. “This customer trust provides an opportunity to increase customer product adoption and to reduce the cost of customer acquisition, thereby increasing company profitability.” Supporting Resources ·         Oracle Fusion CRM ·         Oracle Fusion Applications ·         Oracle RightNow CX Cloud Service ·         OracleCRM on Facebook ·         OracleCRM on YouTube

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  • Introducing Elke Phelps, Guest Author

    - by Steven Chan (Oracle Development)
    I'm very pleased to welcome Elke Phelps as a new contributor to this blog.  Elke needs little introduction to most long-time readers, as she's been a pillar of the E-Business Suite sysadmin community for years.  What's special about this announcement is that Elke is joining this blog's panel of guest authors as a member of my Product Management team in the Oracle E-Business Suite Applications Technology Group.  I am thrilled to have her as part of my team and look forward to her contributions to this blog. Here's a short bio: Elke is a Product Manager in the Oracle E-Business Suite Applications Technology Group.  She joined Oracle in 2011 after having been an Oracle customer and Oracle Technologist (Oracle Database Administrator, Oracle Applications DBA, Technical Architect and Technical Manager of an Oracle Applications DBA Team) since 1993. Elke is the lead author of the Oracle Applications DBA Field Guide (Apress 2006) and Oracle R12 Applications DBA Field Guide (Coqui Tech and Press 2010).  Elke is also the founder of the Oracle Applications User Group (OAUG) E-Business Suite Applications Technology Special Interest Group (SIG) and served as President of the SIG from February 2005 - August 2011.  Elke has been a speaker at Oracle OpenWorld and Collaborate since 2004.  Prior to joining Oracle, Elke was designated an Oracle ACE (2007) and Oracle ACE Director (2009).   Elke has a Computer Science Degree and a Masters of Business Administration from the University of Oklahoma.  In her spare time, Elke enjoys traveling especially to Europe, Puerto Rico and the amazing US National Parks.  Elke also enjoys hiking, antiquing, gardening and cooking. 

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  • Customer Webcast: Alcatel-Lucent Creates a Modern User Experience

    - by [email protected]
    Today, customer satisfaction is critical to a company's long-term success. With customers searching the internet to find new solutions and offerings, it's more important than ever to deliver a modern and engaging user experience that's both interactive and community-based. Join us on June 30th for this exclusive LIVE Webcast with Saeed Hosseiniyar, CIO of Alcatel-Lucent's Enterprise Products Group, and Andy MacMillan, Vice President of Product Management for Oracle's Enterprise 2.0 Solutions. You'll learn how a modern customer service portal with integrated Web 2.0 and social media features can: Improve customer satisfaction by delivering rich, personalized and interactive content Speed product development by facilitating participation and feedback from customers through online communities Improve ROI with a unified platform that delivers content to employees, partners and customers You'll walk away with concrete strategies, best practices and real-world insights on how to transform your company's brand with a next-generation customer service and support site. Register today for this complimentary live Webcast!

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  • New Exadata, Exalogic, Exalytics Public References

    - by Javier Puerta
    Deutschetelekom (Germany) Exalytics, OBIEE, Essbase, ACS (with partners T-Systems and Deloitte Consulting) - Published: June 04, 2014 Daelim Industrial (Korea) [Korean] Oracle Exalytics, Oracle Exadata, Oracle Hyperion (with partner Kolon Benit) - Published: May 29, 2014 Algar Telecom (Brazil) [also in Portuguese] Oracle Exadata, Oracle Advanced Customer Support Services - Published: May 23, 2014 Globacom (Nigeria) [also in Spanish] Big Data Appliance, NoSQL DB Community Edition, ACS (with partner mCentric, Ltd.) - Published: May 22, 2014 MagtiCom LTD (Georgia) Oracle Exadata, Oracle Consulting (with partner UGT) - Published: May 21, 2014 Hospital Alemão Oswaldo Cruz (Brazil - local language) Oracle Exadata, Oracle Active Data Guard, Oracle ZFS (with partner Teiko) - Published: May 13, 2014 Accelya Kale (India) Oracle Exadata (with partner Softcell Technologies Limited) - Published: May 12, 2014 Autoridade Tributária e Aduaneira (Portugal) [also Portuguese] Exadata, Exalogic (with partner Timestamp) - Published: May 06, 2014 Reliance Commercial Finance (India) Oracle Exadata, Oracle Exalogic, Oracle WebLogic Suite, Oracle Advanced Customer Support Services - Published: May 01, 2014

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  • Engineered to Inform, Inspire, Entertain

    - by Oracle OpenWorld Blog Team
    by Karen Shamban Take note! Oracle OpenWorld keynote lineup announced  The lineup for the keynotes at this year's Oracle OpenWorld conference has just been announced.  Expert speakers will provide insights into industry trends, the latest technology developments and futures, as well as key strategies for achieving business efficiency and innovation. Critical business drivers such as engineered systems, cloud computing, customer experience, and business analytics and big data will be featured topics. Executive keynotes include: Oracle CEO Larry Ellison on "Hardware and Software, Engineered to Work Together: Why It's a Different Approach" and "The Oracle Cloud: Where Social is Built In" Oracle President Mark Hurd discussing "Shift Complexity" with SVP of Oracle Database Development Andrew Mendelsohn,  and "See More, Act Faster: Oracle Business Analytics" Oracle EVP of Product Development Thomas Kurian focusing on "The Oracle Cloud: Oracle's Cloud Platform and Applications Strategy" Oracle EVP of Systems John Fowler, Oracle Chief Corporate Architect Edward Screven, and Oracle SVP of Systems Technology Juan Loiaza on "Oracle Cloud Infrastructure and Engineered Systems: Fast, Reliable, Virtualized" For more information on speakers, topics, and schedule, go to the Oracle OpenWorld Keynotes page.

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  • Express your personality and potential @ Oracle

    - by jessica.ebbelaar(at)oracle.com
    Ciao, my name is Michel and I am a 24 year old guy from Forlì, Italy, working as a Business Intelligence Business Development Consultant in Rome. After I completed the Bachelor's Degree in Business Administration at Bologna University, I took a Multiple Master of Science in International Management organized by three European Universities: Bologna University (IT), ICN Business School of Nancy (FR) and Uppsala University (SE).I therefore had the chance to travel a lot and, most important, to study and meet hundreds of people from all over the world. This experience enhanced the passion I foster for international environments, different cultures and countries; not to mention the learning of foreign languages. Working for such a structured multinational as Oracle totally reflects my desire to be surrounded by a multicultural and international atmosphere, having the opportunity to grow from the personal point of view and to endlessly boost my career path. Demand Generation My department is responsible for demand generation activities. That implies, for instance, the implementation of various strategies aimed to feed the pipeline for Business Intelligence products in the Italian market. Organization of marketing campaigns, events, providing ideas or contacts to the sales force is just a few examples of our work. I like to define the role of the business development as something that translates the marketing insights into tools to increase the sales, accounting the differences amongst countries, companies and industries. Furthermore, it is an important feature to collaborate with the EMEA team to share knowledge and best practices. My initial lack of an IT background has been constantly covered by the managers and my personal mentor. The thing I appreciated most is indeed the fact I always feel to be a growing potential, becoming essential day after day. I am surprised by the trust and confidence people have on me and how they proudly encourage my personal initiative and always spur me to contribute. Career Ambitions If your ambitions are to work within an international but extremely people focused environment, to contribute to the growth of one of the most successful companies in the world, to deal with a fast-paced industry and highly competitive market, to have the chance to fully express your personality and potential and to satisfy your career ambitions over the years, then Oracle is right for YOU. Looking forward to having YOU aboard! Do you want to find out more about the open roles within Oracle? Follow us on http://campus.oracle.com.

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  • Don't Miss A Session -- Check the Daily Updates!

    - by Oracle OpenWorld Blog Team
    With thousands of sessions during conference week, sometimes times and locations change. Be sure to check session updates daily so you won't miss a thing.  Session updates can be found at the following URLs: Oracle OpenWorld: http://www.oracle.com/openworld/updates/monday/index.html?origref=http://www.oracle.com/openworld/index.html JavaOne: http://www.oracle.com/javaone/updates/monday/index.html?origref=http://www.oracle.com/javaone/index.html Oracle PartnerNetwork Exchange @ OpenWorld: http://www.oracle.com/opnexchange/updates/sunday/index.html?origref=http://www.oracle.com/opnexchange/index.html Customer Experience Summit @ OpenWorld: http://www.oracle.com/events/us/en/cxsummit/updates/wednesday/index.html?origref=http://www.oracle.com/events/us/en/cxsummit/index.html Java Embedded @ JavaOne: http://www.oracle.com/javaone/embedded/updates/wednesday/index.html?origref=http://www.oracle.com/javaone/embedded/index.html

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  • Plans for Certifying Oracle Database 12c with E-Business Suite

    - by Steven Chan (Oracle Development)
    The Oracle Database 12c is now officially released.  We're as excited about this new database release as you are.  In fact, we've been testing a wide variety of E-Business Suite releases and configurations with internal DB 12c betas for some time.  This testing is going well, but as usual, Oracle's Revenue Recognition rules prohibit us from discussing certification and release dates You're welcome to monitor or subscribe to this blog. I'll post updates here as soon as soon as they're available.   

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  • ??????????? ??????? ?? Oracle CRM On Demand ??? ????????? Oracle

    - by [email protected]
      ?????? ??? ?????????????? ????????? ORACLE! ?????????? ??????????? ??????? ?? ??????? ???????? ?? CRM On Demand ???? ???????? ? ????????? ?? 1-?? ?????????? ? ????? ?????????? 59$ + ???.   ??????????? ????????????? ??? ???????? ?? ???? ?? 12 ??????? ???? ???????? ???????????: ?? ????? ??? 2010 ???? ????????? - ???????????? ??????? ?????? ???????? ??????????? ????????-???????? Oracle ** ??????? ???? ?????????? 70$ + ??? ???????? ????? ?????????????? ?????: Oracle Partner Relationship Management On Demand, Oracle CRM On Demand ??? iPhone ?? ???? ?? $20+??? ? ????? ?? ????????????.

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