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  • Enterprise level Ticketing and inventory system reccomendations [closed]

    - by TrackingSystem
    My company is sort off at a stand still when it comes to our technician ticketing and inventory system. We currently use Numara TrackIt! - which isn't cutting it to say the least. Dell recommended KACE, but it's web based which is what we would like to avoid. We need a good ticketing and inventory system with the following: Server/Client setup Client supports XP/Windows 7 Ent. Web Based as well as Client is a plus Technician ticketing Active Directory integration Inventory System (Asset tag tracking etc/PO tracking) Exchange integrated - when tickets are made you have an option to send to the requester. Something that will scale well Please, if anyone is a Systems Admin or has knowledge regarding use of a great ticketing system please let me know. We have a large international corporation - price honestly isn't an issue. Keep in mind this will be mainly used for technicians to create tickets, enter inventory(track PCS) and possible even an option to track purchase orders. We want an enterprise level ticketing system with these capabilities please help! Thank you.

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  • Poor home office network performance and cannot figure out where the issue is

    - by Jeff Willener
    This is the most bizarre issue. I have worked with small to mid size networks for quite a long time and can say I'm comfortable connecting hardware. Where you will start to lose me is with managed switches and firewalls. To start, let me describe my network (sigh, shouldn't but I MUST solve this). 1) Comcast Cable Internet 2) Motorola SURFboard eXtreme Cable Modem. a) Model: SB6120 b) DOCSIS 3.0 and 2.0 support c) IPv4 and IPv6 support 3-A) Cisco Small Business RV220W Wireless N Firewall a) Latest firmware b) Model: RV220W-A-K9-NA c) WAN Port to Modem (2) d) vlan 1: work e) vlan 2: everything else. 3-B) D-Link DIR-615 Draft 802.11 N Wireless Router a) Latest firmware b) WAN Port to Modem (2) 4) Servers connected directly to firewall a) If firewall 3-A, then vlan 1 b) CAT5e patch cables c) Dell PowerEdge 1400SC w/ 10/100 integrated NIC (Domain Controller, DNS, former DHCP) d) Dell PowerEdge 400SC w/ 10/100/1000 integrated NIC (VMWare Server) 4) Linksys EZXS88W unmanaged Workgroup 10/100 Switch a) If firewall 3-A, then vlan 2 b) 25' CAT5e patch cable to firewall (3-A or 3-B) c) Connects xBox 360, Blu-Ray player, PC at TV 5) Office equipment connected directly to firewall a) If firewall 3-A, then vlan 1 b) ~80' CAT6 or CAT5e patch cable to firewall (3-A or 3-B) c) Connects 1) Dell Latitude laptop 10/100/1000 2) Dell Inspiron laptop 10/100 3) Dell Workstation 10/100/1000 (Pristine host, VMWare Workstation 7.x with many bridged VM's) 4) Brother Laser Printer 10/100 5) Epson All-In-One Workforce 310 10/100 5-A) NetGear FS116 unmanaged 10/100 switch a) I've had this switch for a long time and never had issues. 5-B) NetGear GS108 unmanaged 10/100/1000 switch a) Bought new for this issue and returned. 5-C) Linksys SE2500 unmanaged 10/100/1000 switch a) Bought new for this issue and returned. 5-D) TP-Link TL-SG10008D unmanaged 10/100/1000 a) Bought new for this issue and still have. 6) VLan 1 Wireless Connections (on same subnet if 3-B) a) Any of those at 5c b) HP Laptop 7) VLan 2 Wireless Connection (on same subnet if 3-B) a) IPad, IPod b) Compaq Laptop c) Epson Wireless Printer Shew, without hosting a diagram I hope that paints a good picture. The Issue The breakdown here is at item 5. No matter what I do I cannot have a switch at 5 and have to run everything wireless regardless of router. Issues related to using a switch (point 5 above) SpeedTest is good. Poor throughput to other devices if can communicate at all. Usually cannot ping other devices even on the same switch although, when able, ping times are good. Eventual lose of connectivity and can "sometimes" be restored by unplugging everything for several days, not minutes or hours but we're talking a week if at all. Directly connect to computer gives good internet connection however throughput to other devices connected to firewall is at best horrible. Yet printing doesn't seem to be an issue as long as they are connected via wireless. I have to force the RV220W to 1000Mb on the respective port if using a Gig Switch Issues related to using wireless in place of a switch (point 5 above) Poor throughput to other devices if can communicate. SpeedTest is good. Bottom line Internet speeds are awesome. By the way, Comcast went WAY above and beyond to make sure it was not them. They rewired EVERYTHING which did solve internet drops. Computer to computer connections are garbage Cannot get switch at 5 to work, yet other at 4 has never had an issue. Direct connection, bypass switch, is good for DHCP and internet. DNS must be on server, not firewall. Cisco insists its my switches but as you can see I have used four and two different cables with the same result. My gut feeling is something is happening with routing. But I'm not smart enough to know that answer. I run a lot of VM's at 5-c-3, could that cause it? What's different compared to my previous house is I have introduced Gigabit hardware (firewall/switches/computers). Some of my computers might have IPv6 turned on if I haven't turned it off already. I'm truly at a loss and hope anyone has some crazy idea how to solve this. Bottom line, I need a switch in my office behind the firewall. I've changed everything. The real crux is I will find a working solution and, again, after days it will stop working. So this means I cannot isolate if its a computer since I have to use them. Oh and a solution is not throwing more money at this. I'm well into $1k already. Yah, lame.

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  • How to upgrade ruby and rails in mac os snow leopard

    - by devlim
    I want to upgrade my Mac Snow Leopard ruby from 1.8.7 to 1.9.1 version, anyone know the painless and best way to upgrade? because i read some forum/post/blog/discussion say that is it not good to override the ruby that ship by apple and what the best way to upgrade rails from version 2.2.2 to 2.3.8? because all the information that i find either is for leopard/tiger only & few complicate article for snow leopard. and they also say is it not good to override the rails that ship by apple. anyone can help me? Thank.

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  • How should I proceed to upgrade from TFS2008 to TFS2010

    - by Stephane
    Hi, We have a TFS2008 server with multiple team projects (about 20) What is the best way to migrate to TFS2010 without loosing the history. I believe there are 2 ways, correct me if I'm wrong: installing a fresh tfs2010 and importing the DB from TFS 2008 or in-place upgrade. What is your recommendation and why? Are there any issue I should be prepared to face? Any advice is welcome.

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  • upgrade from windows 2008 server CORE to full windows 2008 server

    - by laurens
    Possible Duplicate: Install GUI on Windows Server 2008 Core As I've seen there is not really a topic about this here... My question: Is there any means to upgrade from windows 2008 server CORE to full windows 2008 server? The server is used as Hyper-V Host machine. On the internet mostly I find: "no you'll have to reinstall" But maybe there's a workaround? Thanks in advance

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  • MariaDB doesn't upgrade, 2 versions are installed

    - by zahorak
    I have a server running on Debian wheezy with MaraiDB and OwnCloud. Few days ago, I wanted to update the packages because of the OwnCloud updates but something went wrong. Usually in this case I'd probably try to remove and again install the problematic packages, but on a server which is used by different people it doesn't seem like a valid solution anymore. Here you can see my console output: user@server:~$ sudo apt-get upgrade Reading package lists... Done Building dependency tree Reading state information... Done You might want to run 'apt-get -f install' to correct these. The following packages have unmet dependencies: libmariadbclient18 : Depends: libmysqlclient18 (= 10.0.4+maria-1~wheezy) but 10.0.5+maria-1~wheezy is installed libmysqlclient18 : Depends: libmariadbclient18 (= 10.0.5+maria-1~wheezy) but 10.0.4+maria-1~wheezy is installed mariadb-client-10.0 : Depends: libmariadbclient18 (>= 10.0.5+maria-1~wheezy) but 10.0.4+maria-1~wheezy is installed mariadb-client-core-10.0 : Depends: libmariadbclient18 (>= 10.0.5+maria-1~wheezy) but 10.0.4+maria-1~wheezy is installed mariadb-server : Depends: mariadb-server-10.0 (= 10.0.5+maria-1~wheezy) but 10.0.4+maria-1~wheezy is installed mariadb-server-core-10.0 : Depends: libmariadbclient18 (>= 10.0.5+maria-1~wheezy) but 10.0.4+maria-1~wheezy is installed E: Unmet dependencies. Try using -f. user@server:~$ sudo apt-get upgrade -f Reading package lists... Done Building dependency tree Reading state information... Done Correcting dependencies... Done The following packages will be upgraded: libmariadbclient18 mariadb-server-10.0 owncloud 3 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. 7 not fully installed or removed. Need to get 0 B/37.2 MB of archives. After this operation, 3,565 kB of additional disk space will be used. Do you want to continue [Y/n]? Y Preconfiguring packages ... (Reading database ... 35901 files and directories currently installed.) Preparing to replace libmariadbclient18 10.0.4+maria-1~wheezy (using .../libmariadbclient18_10.0.5+maria-1~wheezy_amd64.deb) ... Unpacking replacement libmariadbclient18 ... dpkg: error processing /var/cache/apt/archives/libmariadbclient18_10.0.5+maria-1~wheezy_amd64.deb (--unpack): trying to overwrite '/usr/lib/mysql/plugin/dialog.so', which is also in package mariadb-server-10.0 10.0.4+maria-1~wheezy Errors were encountered while processing: /var/cache/apt/archives/libmariadbclient18_10.0.5+maria-1~wheezy_amd64.deb E: Sub-process /usr/bin/dpkg returned an error code (1) I tried removing the 10.0.4 package version of libmariadbclient18 but I wasn't really successful in doing that. So my last hope is here, do you have any ideas how exactly I could fix this issue? Thx very much

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  • stsadm crash after sps07 to sps10 upgrade

    - by elhombre
    Hi all I have made an upgrade from sps07 to sps10 and I am trying now to make backups of sps10 using the command stsadm -o backup -directory c:\backup -backupmethod full The problem that Occurs is that stsadm crashes when trying todo the backup. Even worse is that when I try just to start stsadm from the command line I get following error. Unhanded exception: System.MissingMethodException: Methode not found: "Void Microsoft.SharePoint.SPRequestManager.Dispose()".at Microsoft.SharePoint.StsAdmin.SPStsAdmin.Main(String[] args) Holy moly what is happening?!

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  • How to upgrade Mac OS X?

    - by abc
    I am running Mac OS X 10.5.8 presently and want to upgrade to Mac OS X 10.6.3. I have downloaded the update but it's telling me it requires Mac OS X 10.6. So how do I update from 10.5.8 to 10.6.3?

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  • How to upgrade XBMC Live via command line?

    - by sunpech
    I've been unable to do a fresh install of XBMC Live 9.11 to my hard drive. Everytime it fails at the Install System step. But I am able to get XBMC Live 9.04.1 to install successfully. How do I upgrade XBMC Live 9.04.1 to 9.11? I understand that Ctrl+Shift+F2 brings up the command line, but what are the next set of commands to run?

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  • Upgrade Postgres 8.3 to 8.4 using Ports (on FreeBSD)

    - by vpetersson
    Hi fellow geeks, I'm trying to upgrade PostgreSQL 8.3 to 8.4 using Ports on FreeBSD (7.2). I found a few good guides, such as this one, but they won't work. Upon running 'portupgrade -o databases/postgresql84-client postgresql-client' I get nothing. Not even an error. (I dropped the -f, since I already have the latest 8.3-client installed.) Anyone care to offer a solution?

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  • Fedora 8 upgrade PHP > 5.2.4

    - by Bonn
    One of my current company servers is using old Fedora 8 and web apps compatible with PHP 5.2.x. Currently the PHP version is 5.2.4. I would like to upgrade it minimum 5.2.5 so that Drupal-7 can be installed on that machine. The problem is, there are no more repository for Fedora 8, and maybe here someone could help. I can't risk upgrading the OS since I'm not linux expert, and if anything goes wrong I could be in trouble. thanks

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  • How to upgrade v2 to v3 FSFS subversion filesystem

    - by cbp
    Firstly, I am trying to reintegrate a branch with the trunk (using TortoiseSVN) but I am getting the error message "Querying merge info requires version 3 of the FSFS filesystem schema; filesystem E:/MyRepository/ uses only version 2". Was it really not possible to reintegrate branches in earlier versions of subversion? Or is there another way of doing this? Anyway, how can I upgrade the file system from version 2 to version 3?

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  • Upgrade MS Sql Report Server 08 for Dundas charts

    - by hadi
    Hi, We have ms sql server 2008, however the new dundas charts are not available on the report server. How do I upgrade the report server so it gets the new dundas charts as well. Dundas charts are a part of Microsoft charts now in the new version of the report server. Your help would be greatly appreciated

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  • unable to upgrade VMWare tools in Ubuntu 8.10

    - by ceejayoz
    I'm having a rather odd issue with a VMWare Tools upgrade on Ubuntu 8.10. As the screenshot below demonstrates, it wants to remove the old version before installing the new version (ok, not a problem). When it attempts to do so, however, it tells me that it can't uninstall the previous version, because there isn't one (there is! problem!). Has anyone encountered this? Googling didn't turn up much.

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  • Office 2007 32 bit to Office 2010 64 bit upgrade

    - by muhan
    I have Office 2007 32 bit installed. I want to install 2010 64 bit. I understand there is no direct upgrade. I have to uninstall and then install 2010. Is there a way to save all my settings, account info etc. before uninstalling? There was a settings migration wizard in Office 2003, it seems gone from 2007.

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  • Upgrade OEM Windows 7 Pro to Windows 7 Enterprise

    - by user17111
    Our hardware vendor has sold us a laptop that comes with Windows 7 Pro OEM. Since we want Windows 7 Enterprise (for features like DirectAccess and BitLocker), the vendor has supplied us with a Software Assurance only license to upgrade OEM Win 7 Pro to Win 7 Ent. Do I need to install Windows 7 Enterprise Volume License media and re-install Windows, or is there a process to turn this existing Windows 7 Pro install into an "Enterprise" ?

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  • How to upgrade to SQL 2008

    - by picflight
    What is the difference between SQL2008 and SQL2008 R2? Should I unintall SQL 2005 and install SQL 2008 Web Edition? Or Should I upgrade the SQL 2005 to SQL 2008 Web Edition? I will also need to make sure the Logins are transferred over as many of my web applications have a Login on SQL2005 server.

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  • Package problems after upgrade

    - by Dan
    I installed a new upgrade on ubuntu which seemed to fail near the end. Now I'm being told that an error has occurred and to please run apt-get to see what's wrong. After some further tries with that I eventually gave up. It seems there's a left over latex package(?) somewhere and I can't seem to get rid of or fix it. Here's an example: blank@ubuntu:~$ sudo apt-get dist-upgrade Reading package lists... Done Building dependency tree Reading state information... Done You might want to run 'apt-get -f install' to correct these. The following packages have unmet dependencies: tex-common : Breaks: texlive-common (< 2010) but 2009-15 is installed texlive-base : Depends: texlive-binaries (>= 2012.20120516) but 2009-11ubuntu2 is installed Depends: texlive-common (>= 2012.20120516) but 2009-15 is installed texlive-doc-base : Depends: texlive-common (>= 2012.20120516) but 2009-15 is installed texlive-extra-utils : Depends: texlive-common (>= 2012.20120516) but 2009-15 is installed Depends: texlive-binaries (>= 2012-0) but 2009-11ubuntu2 is installed texlive-font-utils : Depends: texlive-binaries (>= 2012-0) but 2009-11ubuntu2 is installed Depends: texlive-common (>= 2012.20120516) but 2009-15 is installed texlive-generic-recommended : Depends: texlive-common (>= 2012.20120516) but 2009-15 is installed texlive-latex-base : Depends: texlive-binaries (>= 2012-0) but 2009-11ubuntu2 is installed Depends: texlive-common (>= 2012.20120516) but 2009-15 is installed texlive-latex-base-doc : Depends: texlive-common (>= 2012.20120516) but 2009-15 is installed texlive-latex-extra : Depends: texlive-binaries (>= 2012-0) but 2009-11ubuntu2 is installed Depends: texlive-common (>= 2012.20120516) but 2009-15 is installed texlive-latex-extra-doc : Depends: texlive-common (>= 2012.20120516) but 2009-15 is installed texlive-latex-recommended : Depends: texlive-binaries (>= 2012-0) but 2009-11ubuntu2 is installed Depends: texlive-common (>= 2012.20120516) but 2009-15 is installed texlive-latex-recommended-doc : Depends: texlive-common (>= 2012.20120516) but 2009-15 is installed texlive-luatex : Depends: texlive-binaries (>= 2012-0) but 2009-11ubuntu2 is installed Depends: texlive-common (>= 2012.20120516) but 2009-15 is installed texlive-pictures : Depends: texlive-binaries (>= 2012-0) but 2009-11ubuntu2 is installed Depends: texlive-common (>= 2012.20120516) but 2009-15 is installed texlive-pictures-doc : Depends: texlive-common (>= 2012.20120516) but 2009-15 is installed texlive-pstricks : Depends: texlive-binaries (>= 2012-0) but 2009-11ubuntu2 is installed Depends: texlive-common (>= 2012.20120516) but 2009-15 is installed texlive-pstricks-doc : Depends: texlive-common (>= 2012.20120516) but 2009-15 is installed zlib1g : Breaks: texlive-binaries (< 2009-12) but 2009-11ubuntu2 is installed zlib1g:i386 : Breaks: texlive-binaries (< 2009-12) but 2009-11ubuntu2 is installed E: Unmet dependencies. Try using -f. I've seen similar errors on the site here, but not close enough that i could get it fixed. Any help would be great, Thanks

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  • upgrade or compile phonon from sources

    - by hyperboreean
    I am trying to compile KDE from sources and I get this error when trying to make kdelibs: Could NOT find Phonon: Found version "4.3.1", but required is at least "4.3.80" I am running Kubuntu karmic ... and I have the latest phonon dev files. How can I upgrade it to the version that kdelibs needs?

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  • Remote deployment of OS X Mountain Lion 10.8 upgrade, not as a fresh install

    - by Dean A. Vassallo
    Anyone have any ideas or suggestions (or know if its even possible) to remote upgrade a fleet of Macs from 10.6.8 to 10.8 remotely. I presume I can push the installESD through ARD, but I want it to run completely unattended. If it is not possible through "traditional" methods does anyone know of any tools that might help automate this process? Thank you for your thoughts, feedback, and suggestions.

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  • excel pivot tables stopped working after upgrade to office 2007

    - by some random guy
    An excel document with several pivot and lookup tables that previously worked under office xp and 2003 stopped working after an upgrade to office 2007 (linked stuff doesn't update). I originally assumed there's something disabled in 2007 that I need to turn back on, but after having opened it in excel 2007 it no longer works in previous versions either. Any idea what I'm missing/what excel 2007 did?

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  • Upgrading PHP, MySQL old-passwords issue

    - by Rushyo
    I've inherited a Windows 2k3 server running an XAMPP-installation from the stone age. I needed to upgrade PHP to facilitate an upgrade to MediaWiki to facilitate a new MediaWiki extension (to facilitate some documentation to facilitate doing my job to facilitate getting paid to facilit... you get the idea). However... installing a new version of PHP resulted in PHP's MySQL libraries refusing to communicate using MySQL's 'old style' 152-bit passwords. Not a problem in theory. The MySQL installation is post-4.1, so it should have the functionality to upgrade the user's passwords from 152-bit to 328-bit (what a weird hashing algorithm...). I ran the following: SET PASSWORD = PASSWORD('foo'); on MySQL but querying: SELECT user, password FROM mysql.user; returned just the same password I started out with - 152-bit. Now... I suspect you're thinking 'AHA! old-passwords is on!'. Unfortunately it's not - I've disabled it in the configuration (explicitly set it to 0), made doubly sure I have an absolute reference to that configuration file and ensured the service isn't using the --old-passwords flag. The service was reset after each and every operation. So I went onto another system and generated the 328-bit hash on there, copying the hash over to the first MySQL instance. Unfortunately, that didn't work either (I did remember to FLUSH PRIVILEGES). The application error is: "'mysqlnd cannot connect to MySQL 4.1+ using the old insecure authentication. Please use an administration tool [...snip...] Is there anything else I can try to get PHP to recognise MySQL as not using the 'old insecure authentication'? MySQL seems to be stuck in 'old-passwords' mode and I can't get it out of it.

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