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• Oracle Announces Oracle Big Data Appliance X3-2 and Enhanced Oracle Big Data Connectors

  - by jgelhaus

  Enables Customers to Easily Harness the Business Value of Big Data at Lower Cost Engineered System Simplifies Big Data for the Enterprise Oracle Big Data Appliance X3-2 hardware features the latest 8-core Intel® Xeon E5-2600 series of processors, and compared with previous generation, the 18 compute and storage servers with 648 TB raw storage now offer: 33 percent more processing power with 288 CPU cores; 33 percent more memory per node with 1.1 TB of main memory; and up to a 30 percent reduction in power and cooling Oracle Big Data Appliance X3-2 further simplifies implementation and management of big data by integrating all the hardware and software required to acquire, organize and analyze big data. It includes: Support for CDH4.1 including software upgrades developed collaboratively with Cloudera to simplify NameNode High Availability in Hadoop, eliminating the single point of failure in a Hadoop cluster; Oracle NoSQL Database Community Edition 2.0, the latest version that brings better Hadoop integration, elastic scaling and new APIs, including JSON and C support; The Oracle Enterprise Manager plug-in for Big Data Appliance that complements Cloudera Manager to enable users to more easily manage a Hadoop cluster; Updated distributions of Oracle Linux and Oracle Java Development Kit; An updated distribution of open source R, optimized to work with high performance multi-threaded math libraries Read More   Data sheet: Oracle Big Data Appliance X3-2 Oracle Big Data Appliance: Datacenter Network Integration Big Data and Natural Language: Extracting Insight From Text Thomson Reuters Discusses Oracle's Big Data Platform Connectors Integrate Hadoop with Oracle Big Data Ecosystem Oracle Big Data Connectors is a suite of software built by Oracle to integrate Apache Hadoop with Oracle Database, Oracle Data Integrator, and Oracle R Distribution. Enhancements to Oracle Big Data Connectors extend these data integration capabilities. With updates to every connector, this release includes: Oracle SQL Connector for Hadoop Distributed File System, for high performance SQL queries on Hadoop data from Oracle Database, enhanced with increased automation and querying of Hive tables and now supported within the Oracle Data Integrator Application Adapter for Hadoop; Transparent access to the Hive Query language from R and introduction of new analytic techniques executing natively in Hadoop, enabling R developers to be more productive by increasing access to Hadoop in the R environment. Read More Data sheet: Oracle Big Data Connectors High Performance Connectors for Load and Access of Data from Hadoop to Oracle Database

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• You Need BRM When You have EBS – and Even When You Don’t!

  - by bwalstra

  Here is a list of criteria to test your business-systems (Oracle E-Business Suite, EBS) or otherwise to support your lines of digital business - if you score low, you need Oracle Billing and Revenue Management (BRM). Functions Scalability High Availability (99.999%) Performance Extensibility (e.g. APIs, Tools) Upgradability Maintenance Security Standards Compliance Regulatory Compliance (e.g. SOX) User Experience Implementation Complexity Features Customer Management Real-Time Service Authorization Pricing/Promotions Flexibility Subscriptions Usage Rating and Pricing Real-Time Balance Mgmt. Non-Currency Resources Billing & Invoicing A/R & G/L Payments & Collections Revenue Assurance Integration with Key Enterprise Applications Reporting Business Intelligence Order & Service Mgmt (OSM) Siebel CRM E-Business Suite On-/Off-line Mediation Payment Processing Taxation Royalties & Settlements Operations Management Disaster Recovery Overall Evaluation Implementation Configuration Extensibility Maintenance Upgradability Functional Richness Feature Richness Usability OOB Integrations Operations Management Leveraging Oracle Technology Overall Fit for Purpose You need Oracle BRM: Built for high-volume transaction processing Monetizes any service or event based on any metric Supports high-volume usage rating, pricing and promotions Provides real-time charging, service authorization and balance management Supports any account structure (e.g. corporate hierarchies etc.) Scales from low volumes to extremely high volumes of transactions (e.g. billions of trxn per hour) Exposes every single function via APIs (e.g. Java, C/C++, PERL, COM, Web Services, JCA) Immediate Business Benefits of BRM: Improved business agility and performance Supports the flexibility, innovation, and customer-centricity required for current and future business models Faster time to market for new products and services Supports 360 view of the customer in real-time – products can be launched to targeted customers at a record-breaking pace Streamlined deployment and operation Productized integrations, standards-based APIs, and OOB enablement lower deployment and maintenance costs Extensible and scalable solution Minimizes risk – initial phase deployed rapidly; solution extended and scaled seamlessly per business requirements Key Considerations Productized integration with key Oracle applications Lower integration risks and cost Efficient order-to-cash process Engineered solution – certification on Exa platform Exadata tested at PayPal in the re-platforming project Optimal performance of Oracle assets on Oracle hardware Productized solution in Rapid Offer Design and Order Delivery Fast offer design and implementation Significantly shorter order cycle time Productized integration with Oracle Enterprise Manager Visibility to system operability for optimal up time

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• Graduated transition from Green - Yellow - Red

  - by GoldBishop

  I have am having algorithm mental block in designing a way to transition from Green to Red, as smoothly as possible with a, potentially, unknown length of time to transition. For testing purposes, i will be using 300 as my model timespan but the methodology algorithm design needs to be flexible enough to account for larger or even smaller timespans. Figured using RGB would probably be the best to transition with, but open to other color creation types, assuming its native to .Net (VB/C#). Currently i have: t = 300 x = t/2 z = 0 low = Green (0, 255, 0) mid = Yellow (255, 255, 0) high = Red (255, 0, 0) Lastly, sort of an optional piece, is to account for the possibility of the low, mid, and high color's to be flexible as well. I assume that there would need to be a check to make sure that someone isnt putting in low = (255,0,0), mid=(254,0,0), and high=(253,0,0). Outside of this anomaly, which i will handle myself based on the best approach to evaluate a color. Question: What would be the best approach to do the transition from low to mid and then from mid to high? What would be some potential pitfalls of implementing this type of design, if any?

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• Floating point undesireable in highly critical code?

  - by Kirt Undercoffer

  Question 11 in the Software Quality section of "IEEE Computer Society Real-World Software Engineering Problems", Naveda, Seidman, lists fp computation as undesirable because "the accuracy of the computations cannot be guaranteed". This is in the context of computing acceleration for an emergency braking system for a high speed train. This thinking seems to be invoking possible errors in small differences between measurements of a moving object but small differences at slow speeds aren't a problem (or shouldn't be), small differences between two measurements at high speed are irrelevant - can there be a problem with small roundoff errors during deceleration for an emergency braking system? This problem has been observed with airplane braking systems resulting in hydroplaning but could this actually happen in the context of a high speed train? The concern about fp errors seems to not be well-founded in this context. Any insight? The fp is used for acceleration so perhaps the concern is inching over a speed limit? But fp should be just fine if they use a double in whatever implementation language. The actual problem in the text states: During the inspection of the code for the emergency braking system of a new high speed train (a highly critical, real-time application), the review team identifies several characteristics of the code. Which of these characteristics are generally viewed as undesirable? The code contains three recursive functions (well that one is obvious). The computation of acceleration uses floating point arithmetic. All other computations use integer arithmetic. The code contains one linked list that uses dynamic memory allocation (second obvious problem). All inputs are checked to determine that they are within expected bounds before they are used.

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• Moving all UI logic to Client Side?

  - by Mag20

  Our team originally consisted of mostly server side developers with minimum expertise in Javascript. In ASP.NET we used to write a lot of UI logic in code-behind or more recently through controllers in MVC. A little while ago 2 high level client side developers joined our team. They can do in HTMl/CSS/Javascript pretty much anything that we could previously do with server-side code and server-side web controls: Show/hide controls Do validation Control AJAX refreshing So I started to think that maybe it would be more efficient to just create a high level API around our business logic, kinda like Amazon Fulfillment API: http://docs.amazonwebservices.com/fws/latest/APIReference/, so that client side developers would fully take over the UI, while server side developers would only concentrate on business logic. So for ordering system you would have a high level API like: OrderService.asmx CreateOrderResponse CreateOrder(CreateOrderRequest) AddOrderItem AddPayment - SubmitPayment - GetOrderByID FindOrdersByCriteria ... There would be JSON/REST access to API, so it would be easy to consume from client-side UI. We could use this API for both internal UI development and also for 3-rd parties to create their own applications. With advances in Javascript and availability of good client side developers, is it a good time to get rid of code-behind/controllers and just concentrate on developing high level APIs (ala Amazon) that client side developers can consume?

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• Employee Engagement: Drive Business Value

  - by Kellsey Ruppel

  As we’ve been discussing this week, employee engagement is extremely important and you’ve probably realized that effectively engaging your employees is essential to driving business value. Your employees are the ones responsible for executing on the business’ objectives. Your employees (in the sales & service departments) are the ones interacting with your customers the most, so delivering on customer expectations and attaining high levels of customer engagement are simply not possible without successfully empowering these this stakeholder group. High employee and partner engagement can have many benefits including: Higher levels of employee productivity Longer employee retention Stronger, more enduring and more successful relationships Serving as ambassadors for an organization’s brand More likely to deliver excellent customer service Referring others for hire Recommending the organization’s products and services Sharing feedback with their colleagues In a way, engagement is a measure of employee investment in an organization’s mission and brand. And then you have the enablement piece of this as well.  It’s hard to imagine a high level of engagement existing among employees who don’t feel that they’ve been enabled to do their jobs very efficiently or effectively. You’re just not going to find high engagement among people if the everyday processes and technologies  they work with make it a challenge for them to access, share and manage the information  they need do their jobs or if they’re unable to effectively collaborate around the projects they’re working on. How does your organization measure on the employee engagement spectrum? We’ve got a number of different resources to help you get started! Portal Resource Center Video: Got a minute? WebCenter in Action Webcast Series Portal Engagement Webcast 

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• Floating point undesirable in highly critical code?

  - by Kirt Undercoffer

  Question 11 in the Software Quality section of "IEEE Computer Society Real-World Software Engineering Problems", Naveda, Seidman, lists fp computation as undesirable because "the accuracy of the computations cannot be guaranteed". This is in the context of computing acceleration for an emergency braking system for a high speed train. This thinking seems to be invoking possible errors in small differences between measurements of a moving object but small differences at slow speeds aren't a problem (or shouldn't be), small differences between two measurements at high speed are irrelevant - can there be a problem with small roundoff errors during deceleration for an emergency braking system? This problem has been observed with airplane braking systems resulting in hydroplaning but could this actually happen in the context of a high speed train? The concern about fp errors seems to not be well-founded in this context. Any insight? The fp is used for acceleration so perhaps the concern is inching over a speed limit? But fp should be just fine if they use a double in whatever implementation language. The actual problem in the text states: During the inspection of the code for the emergency braking system of a new high speed train (a highly critical, real-time application), the review team identifies several characteristics of the code. Which of these characteristics are generally viewed as undesirable? The code contains three recursive functions (well that one is obvious). The computation of acceleration uses floating point arithmetic. All other computations use integer arithmetic. The code contains one linked list that uses dynamic memory allocation (second obvious problem). All inputs are checked to determine that they are within expected bounds before they are used.

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• 13.04 Temp Save, rt3290, Kernel downgrade

  - by user170534

  It's kind of a multiplying but I didn't wanted to open more than one topics. I'd have a fresh install of Ubuntu with tlp configured and using acpi_call to keep 7670M turned off. I was a short time arch user and with openbox and firefox it was about 60 to 70 degrees; wanted to turn to a stable release just for this reason. acpitz-virtual-0 Adapter: Virtual device temp1: +50.0°C radeon-pci-0100 Adapter: PCI adapter temp1: -128.0°C coretemp-isa-0000 Adapter: ISA adapter Physical id 0: +56.0°C (high = +87.0°C, crit = +105.0°C) Core 0: +54.0°C (high = +87.0°C, crit = +105.0°C) Core 1: +55.0°C (high = +87.0°C, crit = +105.0°C) The temperature is not seriously high yet can be lower. Another issue is my wifi card, rt3290: The rt2800pci module is fine and all that but the download performance is pretty bad alongside of annoying signal range and the prop. driver gives a conf error about some specific rt2860 code and integrales in pci_dev file. If I blank off the error making variables, module loads but the driver is unused. Since the driver is old, I was thinking of downgrading the kernel of raring to 3.7 or may be 3.6. Should &-or can I?

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• Which powerful laptop, with UK keyboard and 8gb ram

  - by RobinL

  I've been searching high and low for high spec laptops compatible with Ubuntu. The lack of coherent information on the topic is high (considering the number of people who apparently want a good laptop with an OS operating system). So I thought you may have some advice. My requirements: a) has = 8Gb ram b) is compatible with Ubuntu c) has a UK keyboard and charger d) does not cost the Earth Which would you go for? Does anyone have good experience with high-end laptops running Ubuntu? So here's some background research: Samsung Series 7 looks great, but has various problems on Ubuntu, including: poor battery life, touchpad does not work, graphics card not fully supported and sucks power when it does (see [here] and [here], for example). Other options on the [wish list] include: the sensible [Acer] (possibly n.1 choice, but not sure about graphics card compatibility or battery), a nice looking [HP Pavilion dv6-6c56ea], which also has incompatibility issues (see [here] and [here] and check ubuntuforums) And another [Acer] which may be best due to its simplicity and cheapness. Other sub-questions: didn't Dell offer Ubuntu support for decent laptops (above 6Gb ram their offerings are scarce); what about pre-installed options such as those provided by System76? If it weren't for the UK keyboard and charger, I'd probably go for this [amazing-looking] [machine]. Many thanks for any advice, P.s. Apologies for lack of hyperlinks; I'm a noob so only allowed 2 :( All 10 links are available here though for the interested reader :) Robin

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• Any alternative or other option for anchor point in cocos2d ?

  - by Srinivas

  I have game application (cocos2d) in which, a ball is to be shooted from a cannon, this ball travels through a trajectory path and land on a building. Now the problem is that according to the requirement I have to increase the size of the background image due to which I have to set the Building image with anchor point now I have to put fire image on the building dynamically on different window locations, for this should I use same anchor point option or there are some alternative options to accomplish this task.

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• apply a css style of a area on a image map

  - by aron

  Hello, Is there anyway to apply a css style of a area on a image map? Like here I have .notAvail I tried this and it did not work. <map name="SMap" id="SMap"> <area target="bottomFrame" class="notAvail" coords="104,58,120,72" title="Grand Ball Room: 1: C" alt="Grand Ball Room: 1: C" shape="rect"> </map>

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• excel change 4 rows / 48 col to 48 rows / 4 col

  - by GoodOlPete

  Hi, I've selected 4 database records of 48 fields into excel as below: FirstName LastName Age Address1 ....................... Andy smith 23 53 high st billy ball 43 23 the avenue charles brown 76 rose cottage dave green 43 station rd I want to display them as firstname andy billy charles dave lastname smith ball brown green age 23 43 76 43 address1.............................. Can anyone suggest how to do this?

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• which touch event to use to slide an image??

  - by hemant

  i am using the following function to move a ball from one location to another wherever user touches the screen..right now i dont have an i-phone to test my application and i am new to i-phone application programming so i wanted to know does this event will also make the ball slide from one point to another wen user maintains the touch?? -(void) touchesBegan:(NSSet *)touches withEvent:(UIEvent *)event { UITouch *touch=[[event allTouches] anyObject]; CGPoint location=[touch locationInView:touch.view]; fball.center=location; }

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• Image in Image Algorithm

  - by Paul

  I need an algorithm written in any language to find an image inside of an image, including at different scales. Does anyone know a starting point to solving a problem like this? For example: I have an image of 800x600 and in that image is a yellow ball measuring 180 pixels in circumference. I need to be able to find this image with a search pattern of a yellow ball having a circumference of 15 pixels. Thanks

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• Complex movement within animation

  - by Irwin

  I've this application, where two children are playing catch. One throws and the other catches. While I can show a ball object moving between two stationary objects, how do I show the objects "releasing" and "catching" the ball, in a way that is close to lifelike? EDIT: The movement of the hands in this game: http://www.acreativedesktop.com/animation-game-slaphands.html is what I would like to replicate. Any tips on how to do that?

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• Google I/O 2011: 3D Graphics on Android: Lessons learned from Google Body

  Google I/O 2011: 3D Graphics on Android: Lessons learned from Google Body Nico Weber Google originally built Google Body, a 3D application that renders the human body in incredible detail, for WebGL-capable browsers running on high-end bPCs. To bring the app to Android at a high resolution and frame rate, Nico Weber and Won Chun had a close encounter with Android's graphics stack. In this session Nico will present their findings as best practices for high-end 3D graphics using OpenGL ES 2.0 on Android. The covered topics range from getting accelerated pixels on the screen to fast resource loading, performance guidelines, texture compression, mipmapping, recommended vertex attribute formats, and shader handling. The talk also touches on related topics such as SDK vs NDK, picking, and resource loading. From: GoogleDevelopers Views: 6077 29 ratings Time: 56:09 More in Science & Technology

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• Are VB.NET to C# converters actually compilers?

  - by Rowan Freeman

  Whenever I see programs or scripts that convert between high-level programming languages they are always labelled as converters. "VB.NET to C# converter" on Google results in expected, useful hits. However "VB.NET to C# compiler" on Google results in things like comparisons between the C# and VB.NET compilers and other hits that are not quite what you'd be looking for. Webopedia defines Compiler as A program that translates source code into object code Eric Lipper in an answer to: "How do I create my own programming language and a compiler for it" suggests: One of the best ways to get started writing a compiler is by writing a high-level-language-to-high-level-language compiler. Is a converter really just a compiler? What separates the two?

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• UK Connected Systems User Group - Udi Dahan Event Topic change

  - by Michael Stephenson

  Hi Just wanted to get the word out about a change to the may user group event.  Udi Dahan will present a new topic which he has not presented in the UK before.  Details below. To register for this event please refer to: http://ukconnectedsystemsusergroup.org/UpcomingEvents.aspx Title: High Availability - A Contrarian View   Abstract: Many developers are aware of the importance of high availability, critically analyzing any single points of failure in the infrastructure. Those same developers rarely give a second thought to the periods of time when a system is being upgraded. Even if all the servers are running, most systems cannot function in-between versions. Yet with the increased pace of business, users are demanding ever more frequent releases. The poor maintenance programmers and system administrators are left holding the bag long after the architecture that sealed their fate was formulated. Join Udi for some different perspectives on high availability - architecture and methodology for the real world.

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• GDC 2012: From Console to Chrome

  GDC 2012: From Console to Chrome (Pre-recorded GDC content) Cutting-edge HTML5 brings high performance console-style 3d games to the browser, but developing a modern HTML5 game engine can be a challenge. Adapting to HTML5 and Javascript can be bewildering to game programmers coming from C / C++. This talk is an overview of the tools, techniques, and topics you need to be familiar with to adapt to programming high performance 3D games for the web. Topics will include cutting edge HTML5 APIs, writing high performance Javascript, and profiling / debugging tools. Speaker: Lilli Thompson From: GoogleDevelopers Views: 3845 80 ratings Time: 01:02:14 More in Science & Technology

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• Online Multiplayer Game Architecture [on hold]

  - by Eric

  I am just starting to research online multiplayer game development and I have a high-level architectural question regarding how online multiple games function. I have server-side and client-side programming experience, and I understand how AJAX-esque transfer protocol operates. What I don't understand yet is how online multiple fits into all of that. For example, an online Tetris multiplayer game. Would both players have the entire Tetris game built out on their client-side and then get pushed "moves" from the other player via some AJAX-esque mechanism, in which case each client would have to be constantly listening via JavaScript for inbound "moves" and update the client appropriately? Or would each client build out the aesthetics and run a virtual server per game to which each client connects and thus pull and push commands in real-time via something like web sockets? I apologize if this question is too high-level and general, but I couldn't find anything online that offered this high-level of a perspective on the topic.

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• The Calmest IT Guy in the World

  - by Markus Weber

  Unplanned outages and downtime still result not only in major productivity losses, but also major financial losses. Along the same lines, if zero planned downtime and zero data loss are key to your IT environment and your business requirements, planning for those becomes very important, all while balancing between performance, high availability, and cost. Oracle Database High Availability technologies will help you achieve these mission-critical goals, and are reflected in Oracle's best practices offerings of the Maximum Availability Architecture, or MAA. We created three neat, short videos showcasing some typical use cases, and highlighting three important components (amongst many more) of MAA: Oracle Real Application Clusters (RAC) Oracle Active Data Guard Oracle Flashback Technologies Make sure to watch those videos here, and learn about challenges, and solutions, around High Availability database environments from a recent Independent Oracle Users Group (IOUG) survey. 

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• Video capture Performance

  - by volting

  I have noticed high CPU utilization in a number of applications (except mplayer) which read from the embedded webcam on my laptop. Bizarrely CPU utilization varies proportionately to the level of illumination present. I know that that high CPU usage has nothing to do with rendering the video, as I have written a simple app using the OpenCV library to simply grab frames from the webcam, and cpu usage is still high. I think that mplayer might be using my GPU (and the other apps aren't), but since its not an issue with rendering, I dont think this explains anything. Cheese Low light --- ~12% CPU Bright Light ---- ~63% CPU Camorama Low light --- ~7% CPU Bright Light ---- ~30% CPU Opencv C++ library, (display in a single highgui window) Low light --- ~13% CPU Bright Light ---- ~40% CPU (same test on windows 7, 4-9%) Mplayer No problem, 1-2% regardless of light levels Note: If all I want't to do is capture a feed from my webcam I would use mplayer and forget about it, but I'm developing an application which uses the OpenCV to capture a video feed among other things, performance is important.

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• Big Data – Buzz Words: What is HDFS – Day 8 of 21

  - by Pinal Dave

  In yesterday’s blog post we learned what is MapReduce. In this article we will take a quick look at one of the four most important buzz words which goes around Big Data – HDFS. What is HDFS ? HDFS stands for Hadoop Distributed File System and it is a primary storage system used by Hadoop. It provides high performance access to data across Hadoop clusters. It is usually deployed on low-cost commodity hardware. In commodity hardware deployment server failures are very common. Due to the same reason HDFS is built to have high fault tolerance. The data transfer rate between compute nodes in HDFS is very high, which leads to reduced risk of failure. HDFS creates smaller pieces of the big data and distributes it on different nodes. It also copies each smaller piece to multiple times on different nodes. Hence when any node with the data crashes the system is automatically able to use the data from a different node and continue the process. This is the key feature of the HDFS system. Architecture of HDFS The architecture of the HDFS is master/slave architecture. An HDFS cluster always consists of single NameNode. This single NameNode is a master server and it manages the file system as well regulates access to various files. In additional to NameNode there are multiple DataNodes. There is always one DataNode for each data server. In HDFS a big file is split into one or more blocks and those blocks are stored in a set of DataNodes. The primary task of the NameNode is to open, close or rename files and directory and regulate access to the file system, whereas the primary task of the DataNode is read and write to the file systems. DataNode is also responsible for the creation, deletion or replication of the data based on the instruction from NameNode. In reality, NameNode and DataNode are software designed to run on commodity machine build in Java language. Visual Representation of HDFS Architecture Let us understand how HDFS works with the help of the diagram. Client APP or HDFS Client connects to NameSpace as well as DataNode. Client App access to the DataNode is regulated by NameSpace Node. NameSpace Node allows Client App to connect to the DataNode based by allowing the connection to the DataNode directly. A big data file is divided into multiple data blocks (let us assume that those data chunks are A,B,C and D. Client App will later on write data blocks directly to the DataNode. Client App does not have to directly write to all the node. It just has to write to any one of the node and NameNode will decide on which other DataNode it will have to replicate the data. In our example Client App directly writes to DataNode 1 and detained 3. However, data chunks are automatically replicated to other nodes. All the information like in which DataNode which data block is placed is written back to NameNode. High Availability During Disaster Now as multiple DataNode have same data blocks in the case of any DataNode which faces the disaster, the entire process will continue as other DataNode will assume the role to serve the specific data block which was on the failed node. This system provides very high tolerance to disaster and provides high availability. If you notice there is only single NameNode in our architecture. If that node fails our entire Hadoop Application will stop performing as it is a single node where we store all the metadata. As this node is very critical, it is usually replicated on another clustered as well as on another data rack. Though, that replicated node is not operational in architecture, it has all the necessary data to perform the task of the NameNode in the case of the NameNode fails. The entire Hadoop architecture is built to function smoothly even there are node failures or hardware malfunction. It is built on the simple concept that data is so big it is impossible to have come up with a single piece of the hardware which can manage it properly. We need lots of commodity (cheap) hardware to manage our big data and hardware failure is part of the commodity servers. To reduce the impact of hardware failure Hadoop architecture is built to overcome the limitation of the non-functioning hardware. Tomorrow In tomorrow’s blog post we will discuss the importance of the relational database in Big Data. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• In Social Relationship Management, the Spirit is Willing, but Execution is Weak

  - by Mike Stiles

  In our final talk in this series with Aberdeen’s Trip Kucera, we wanted to find out if enterprise organizations are actually doing anything about what they’re learning around the importance of communicating via social and using social listening for a deeper understanding of customers and prospects. We found out that if your brand is lagging behind, you’re not alone. Spotlight: How was Aberdeen able to find out if companies are putting their money where their mouth is when it comes to implementing social across the enterprise? Trip: One way to think about the relative challenges a business has in a given area is to look at the gap between “say” and “do.” The first of those words reveals the brand’s priorities, while the second reveals their ability to execute on those priorities. In Aberdeen’s research, we capture this by asking firms to rank the value of a set of activities from one on the low end to five on the high end. We then ask them to rank their ability to execute those same activities, again on a one to five, not effective to highly effective scale. Spotlight: And once you get their self-assessments, what is it you’re looking for? Trip: There are two things we’re looking for in this analysis. The first is we want to be able to identify the widest gaps between perception of value and execution. This suggests impediments to adoption or simply a high level of challenge, be it technical or otherwise. It may also suggest areas where we can expect future investment and innovation. Spotlight: So the biggest potential pain points surface, places where they know something is critical but also know they aren’t doing much about it. What’s the second thing you look for? Trip: The second thing we want to do is look at specific areas in which high-performing companies, the Leaders, are out-executing the Followers. This points to the business impact of these activities since Leaders are defined by a set of business performance metrics. Put another way, we’re correlating adoption of specific business competencies with performance, looking for what high-performers do differently. Spotlight: Ah ha, that tells us what steps the winners are taking that are making them winners. So what did you find out? Trip: Generally speaking, we see something of a glass curtain when it comes to the social relationship management execution gap. There isn’t a single social media activity in which more than 50% of respondents indicated effectiveness, which would be a 4 or 5 on that 1-5 scale. This despite the fact that 70% of firms indicate that generating positive social media mentions is valuable or very valuable, a 4 or 5 on our 1-5 scale. Spotlight: Well at least they get points for being honest. The verdict they’re giving themselves is that they just aren’t cutting it in these highly critical social development areas. Trip: And the widest gap is around directly engaging with customers and/or prospects on social networks, which 69% of firms rated as valuable but only 34% of companies say they are executing well. Perhaps even more interesting is that these two are interdependent since you’re most likely to generate goodwill on social through happy, engaged customers. This data also suggests that social is largely being used as a broadcast channel rather than for one-to-one engagement. As we’ve discussed previously, social is an inherently personal media. Spotlight: And if they’re still using it as a broadcast channel, that shows they still fail to understand the root of social and see it as just another outlet for their ads and push-messaging. That’s depressing. Trip: A second way to evaluate this data is by using Aberdeen’s performance benchmarking. The story is both a bit different, but consistent in its own way. The first thing we notice is that Leaders are more effective in their execution of several key social relationship management capabilities, namely generating positive mentions and engaging with “influencers” and customers. Based on the fact that Aberdeen uses a broad set of performance metrics to rank the respondents as either “Leaders” (top 35% in weighted performance) or “Followers” (bottom 65% in weighted performance), from website conversion to annual revenue growth, we can then correlated high social effectiveness with company performance. We can also connect the specific social capabilities used by Leaders with effectiveness. We spoke about a few of those key capabilities last time and also discuss them in a new report: Social Powers Activate: Engineering Social Engagement to Win the Hidden Sales Cycle. Spotlight: What all that tells me is there are rewards for making the effort and getting it right. That’s how you become a Leader. Trip: But there’s another part of the story, which is that overall effectiveness, even among Leaders, is muted. There’s just one activity in which more than a majority of Leaders cite high effectiveness, effectiveness being the generation of positive buzz. While 80% of Leaders indicate “directly engaging with customers” through social media channels is valuable, the highest rated activity among Leaders, only 42% say they’re effective. This gap even among Leaders shows the challenges still involved in effective social relationship management. @mikestilesPhoto: stock.xchng

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• Why are so many questions closed? [closed]

  - by Kim Jong Woo

  Why is there so many questions on this stackexchange site closed? I mean far more than usual. Even very high quality discussions are closed. Doesn't this high number of closed questions with high number of views and good quality of content seem like that the current policy that governs the criteria for appropriate question might be going against nature? I mean it feels as if lot of questions or discussions are everything surrounding programmer, programming, and need not be objective or seeking definitive answer. It appears lot of questions are of inquisitive nature seeking insight into other programmers and finding common subjects of interest. Is it possible for mods to relax a bit? I mean lot of great questions with [closed] tag everywhere doesn't do justice. This question in itself is a perfect example of what I am talking about and it will be closed. But I think my point is clear.

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