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  • Looking ahead at 2011-with Paul Greenberg

    - by divya.malik
    It is almost the end of 2010, rather unbelievable how fast this year has gone by. It is always interesting to read what our CRM gurus have to say about the coming year. So here is CRM luminary, Paul Greenberg’s  forecast for 2011. Mobile CRM growth accelerates. CRM and “Social” companies continue to integrate their capabilities as a few suites begin to emerge. Social “rankings”, as a measure of customer engagement, will become a standard public measure. Analytics exhibits the most significant growth of any area with Customer Insight apps leading the way. Marketing apps mature with social marketing becoming an integral part of the application offering. Customer service begins to redefine itself with greater emphasis on service communities, web self-service and customer knowledge capture. Knowledge management replaces enterprise content management as a core requirement for large businesses. Customer experience reasserts itself loudly as the core of CRM and SCRM - This one is kind of a no-brainer in a way. Co-creation and customer driven product innovation becomes more than just an advanced idea. Microsoft Azure emerges as a true cloud provider at the level of Amazon as cloud computing considers its rise to becoming a primary technology infrastructure. Application marketplaces will become commonplace as companies look to platform providers to fill ecosystem needs, not just CRM. I do encourage you to read the details of his forecasts, that are split into two blog posts. For Part I click here and for Part II, click here. Technorati Tags: oracle,siebel CRM,scrm,paul greenberg

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  • OWB 11gR2 - Early Arriving Facts

    - by Dawei Sun
    A common challenge when building ETL components for a data warehouse is how to handle early arriving facts. OWB 11gR2 introduced a new feature to address this for dimensional objects entitled Orphan Management. An orphan record is one that does not have a corresponding existing parent record. Orphan management automates the process of handling source rows that do not meet the requirements necessary to form a valid dimension or cube record. In this article, a simple example will be provided to show you how to use Orphan Management in OWB. We first import a sample MDL file that contains all the objects we need. Then we take some time to examine all the objects. After that, we prepare the source data, deploy the target table and dimension/cube loading map. Finally, we run the loading maps, and check the data in target dimension/cube tables. OK, let’s start… 1. Import MDL file and examine sample project First, download zip file from here, which includes a MDL file and three source data files. Then we open OWB design center, import orphan_management.mdl by using the menu File->Import->Warehouse Builder Metadata. Now we have several objects in BI_DEMO project as below: Mapping LOAD_CHANNELS_OM: The mapping for dimension loading. Mapping LOAD_SALES_OM: The mapping for cube loading. Dimension CHANNELS_OM: The dimension that contains channels data. Cube SALES_OM: The cube that contains sales data. Table CHANNELS_OM: The star implementation table of dimension CHANNELS_OM. Table SALES_OM: The star implementation table of cube SALES_OM. Table SRC_CHANNELS: The source table of channels data, that will be loaded into dimension CHANNELS_OM. Table SRC_ORDERS and SRC_ORDER_ITEMS: The source tables of sales data that will be loaded into cube SALES_OM. Sequence CLASS_OM_DIM_SEQ: The sequence used for loading dimension CHANNELS_OM. Dimension CHANNELS_OM This dimension has a hierarchy with three levels: TOTAL, CLASS and CHANNEL. Each level has three attributes: ID (surrogate key), NAME and SOURCE_ID (business key). It has a standard star implementation. The orphan management policy and the default parent setting are shown in the following screenshots: The orphan management policy options that you can set for loading are: Reject Orphan: The record is not inserted. Default Parent: You can specify a default parent record. This default record is used as the parent record for any record that does not have an existing parent record. If the default parent record does not exist, Warehouse Builder creates the default parent record. You specify the attribute values of the default parent record at the time of defining the dimensional object. If any ancestor of the default parent does not exist, Warehouse Builder also creates this record. No Maintenance: This is the default behavior. Warehouse Builder does not actively detect, reject, or fix orphan records. While removing data from a dimension, you can select one of the following orphan management policies: Reject Removal: Warehouse Builder does not allow you to delete the record if it has existing child records. No Maintenance: This is the default behavior. Warehouse Builder does not actively detect, reject, or fix orphan records. (More details are at http://download.oracle.com/docs/cd/E11882_01/owb.112/e10935/dim_objects.htm#insertedID1) Cube SALES_OM This cube is references to dimension CHANNELS_OM. It has three measures: AMOUNT, QUANTITY and COST. The orphan management policy setting are shown as following screenshot: The orphan management policy options that you can set for loading are: No Maintenance: Warehouse Builder does not actively detect, reject, or fix orphan rows. Default Dimension Record: Warehouse Builder assigns a default dimension record for any row that has an invalid or null dimension key value. Use the Settings button to define the default parent row. Reject Orphan: Warehouse Builder does not insert the row if it does not have an existing dimension record. (More details are at http://download.oracle.com/docs/cd/E11882_01/owb.112/e10935/dim_objects.htm#BABEACDG) Mapping LOAD_CHANNELS_OM This mapping loads source data from table SRC_CHANNELS to dimension CHANNELS_OM. The operator CHANNELS_IN is bound to table SRC_CHANNELS; CHANNELS_OUT is bound to dimension CHANNELS_OM. The TOTALS operator is used for generating a constant value for the top level in the dimension. The CLASS_FILTER operator is used to filter out the “invalid” class name, so then we can see what will happen when those channel records with an “invalid” parent are loading into dimension. Some properties of the dimension operator in this mapping are important to orphan management. See the screenshot below: Create Default Level Records: If YES, then default level records will be created. This property must be set to YES for dimensions and cubes if one of their orphan management policies is “Default Parent” or “Default Dimension Record”. This property is set to NO by default, so the user may need to set this to YES manually. LOAD policy for INVALID keys/ LOAD policy for NULL keys: These two properties have the same meaning as in the dimension editor. The values are set to the same as the dimension value when user drops the dimension into the mapping. The user does not need to modify these properties. Record Error Rows: If YES, error rows will be inserted into error table when loading the dimension. REMOVE Orphan Policy: This property is used when removing data from a dimension. Since the dimension loading type is set to LOAD in this example, this property is disabled. Mapping LOAD_SALES_OM This mapping loads source data from table SRC_ORDERS and SRC_ORDER_ITEMS to cube SALES_OM. This mapping seems a little bit complicated, but operators in the red rectangle are used to filter out and generate the records with “invalid” or “null” dimension keys. Some properties of the cube operator in a mapping are important to orphan management. See the screenshot below: Enable Source Aggregation: Should be checked in this example. If the default dimension record orphan policy is set for the cube operator, then it is recommended that source aggregation also be enabled. Otherwise, the orphan management processing may produce multiple fact rows with the same default dimension references, which will cause an “unstable rowset” execution error in the database, since the dimension refs are used as update match attributes for updating the fact table. LOAD policy for INVALID keys/ LOAD policy for NULL keys: These two properties have the same meaning as in the cube editor. The values are set to the same as in the cube editor when the user drops the cube into the mapping. The user does not need to modify these properties. Record Error Rows: If YES, error rows will be inserted into error table when loading the cube. 2. Deploy objects and mappings We now can deploy the objects. First, make sure location SALES_WH_LOCAL has been correctly configured. Then open Control Center Manager by using the menu Tools->Control Center Manager. Expand BI_DEMO->SALES_WH_LOCAL, click SALES_WH node on the project tree. We can see the following objects: Deploy all the objects in the following order: Sequence CLASS_OM_DIM_SEQ Table CHANNELS_OM, SALES_OM, SRC_CHANNELS, SRC_ORDERS, SRC_ORDER_ITEMS Dimension CHANNELS_OM Cube SALES_OM Mapping LOAD_CHANNELS_OM, LOAD_SALES_OM Note that we deployed source tables as well. Normally, we import source table from database instead of deploying them to target schema. However, in this example, we designed the source tables in OWB and deployed them to database for the purpose of this demonstration. 3. Prepare and examine source data Before running the mappings, we need to populate and examine the source data first. Run SRC_CHANNELS.sql, SRC_ORDERS.sql and SRC_ORDER_ITEMS.sql as target user. Then we check the data in these three tables. Table SRC_CHANNELS SQL> select rownum, id, class, name from src_channels; Records 1~5 are correct; they should be loaded into dimension without error. Records 6,7 and 8 have null parents; they should be loaded into dimension with a default parent value, and should be inserted into error table at the same time. Records 9, 10 and 11 have “invalid” parents; they should be rejected by dimension, and inserted into error table. Table SRC_ORDERS and SRC_ORDER_ITEMS SQL> select rownum, a.id, a.channel, b.amount, b.quantity, b.cost from src_orders a, src_order_items b where a.id = b.order_id; Record 178 has null dimension reference; it should be loaded into cube with a default dimension reference, and should be inserted into error table at the same time. Record 179 has “invalid” dimension reference; it should be rejected by cube, and inserted into error table. Other records should be aggregated and loaded into cube correctly. 4. Run the mappings and examine the target data In the Control Center Manager, expand BI_DEMO-> SALES_WH_LOCAL-> SALES_WH-> Mappings, right click on LOAD_CHANNELS_OM node, click Start. Use the same way to run mapping LOAD_SALES_OM. When they successfully finished, we can check the data in target tables. Table CHANNELS_OM SQL> select rownum, total_id, total_name, total_source_id, class_id,class_name, class_source_id, channel_id, channel_name,channel_source_id from channels_om order by abs(dimension_key); Records 1,2 and 3 are the default dimension records for the three levels. Records 8, 10 and 15 are the loaded records that originally have null parents. We see their parents name (class_name) is set to DEF_CLASS_NAME. Those records whose CHANNEL_NAME are Special_4, Special_5 and Special_6 are not loaded to this table because of the invalid parent. Error Table CHANNELS_OM_ERR SQL> select rownum, class_source_id, channel_id, channel_name,channel_source_id, err$$$_error_reason from channels_om_err order by channel_name; We can see all the record with null parent or invalid parent are inserted into this error table. Error reason is “Default parent used for record” for the first three records, and “No parent found for record” for the last three. Table SALES_OM SQL> select a.*, b.channel_name from sales_om a, channels_om b where a.channels=b.channel_id; We can see the order record with null channel_name has been loaded into target table with a default channel_name. The one with “invalid” channel_name are not loaded. Error Table SALES_OM_ERR SQL> select a.amount, a.cost, a.quantity, a.channels, b.channel_name, a.err$$$_error_reason from sales_om_err a, channels_om b where a.channels=b.channel_id(+); We can see the order records with null or invalid channel_name are inserted into error table. If the dimension reference column is null, the error reason is “Default dimension record used for fact”. If it is invalid, the error reason is “Dimension record not found for fact”. Summary In summary, this article illustrated the Orphan Management feature in OWB 11gR2. Automated orphan management policies improve ETL developer and administrator productivity by addressing an important cause of cube and dimension load failures, without requiring developers to explicitly build logic to handle these orphan rows.

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  • Java Spotlight Episode 113: John Ceccarelli on Netbeans @JCeccarelli1

    - by Roger Brinkley
    Interview with John Ceccarelli on Netbeans. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News JCP Star Spec Leads 2012 Nominations open now until 31 December Java EE 7 Survey Results JavaFX for Tablets Survey JavaFX Scene Builder - Developer Preview Release Oracle JDK 7u10 released with new security features jtreg update, December 2012 Food For Tests: 7u12 Build b05, 8 b68 Preview Builds + Builds with Lambda & Type Annotation Support Developer Preview of Java SE 8 (with JavaFX) for ARM Project Nashorn: The Vote Is In Events Dec 20, 9:30am JCP Spec Lead Call December on Developing a TCK Jan 15-16, JCP EC Face to Face Meeting, West Coast USA Jan 14-17, IOUG, Redwood Shores Jan 29-31, Distributech,  San Diego Feb 2-3 FOSDEM, Brussels Feb 4-6 Jfokus, Sweden Feature Interview John Jullion-Ceccarelli is the head of engineering for the NetBeans open source project and for the VisualVM Java profiler. John started with Sun Microsystems in 2001 as a technical writer and has since held a variety of positions including technical publications manager, engineering manager, and NetBeans IDE 6.9 Release Boss. He recently relocated to the San Francisco Bay Area after 13 years living in Prague, the Czech Republic. What’s Cool Glassfish is 3 years old Arduino/Raspberry-Pi/JavaFX mash-up by Jose Pereda Early Access of Drombler FX for building modular JavaFX applications with OSGi and Maven Eclipse Modeling Framework Support coming for e(fx)clipse 8003562: Provide a command-line tool to find static dependencies Duke’s Choice Awards Winners LAD - includes JCP EC Member TOTVS London Java Community and SouJava jointly win JCP member of the year

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  • What Would Google Do?

    - by David Dorf
    Last year I read Jeff Jarvis' book What Would Google Do? and found it very interesting. Jeff is a long-time journalist that's been studying technology, and more specifically the internet. He used his skills to reverse-engineer Google into a list of "Google rules," then goes on to describe a futuristic world driven by these rules. Its an interesting look at crowd-sourcing, openness, and collaboration across many industries, including retail (Google Shops). This year Jeff Jarvis will be a keynote speaker at CrossTalk, Oracle's user conference dedicated to the retail industry. This year's theme is... Retail Redefined: Redesign. Reinvigorate. Reimagine. I think that's pretty appropriate given the massive changes the industry has undergone during the last three years. The thing I really like about this conference is that we try to let the retailers do most of the talking. I'm very interested in hearing about the innovative projects they've got brewing, and where they think our industry is heading. I'll be speaking, but I'm not sure about what so let me know of any interesting topics.

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  • Ray Wang: Why engagement matters in an era of customer experience

    - by Michael Snow
    Why engagement matters in an era of customer experience R "Ray" Wang Principal Analyst & CEO, Constellation Research Mobile enterprise, social business, cloud computing, advanced analytics, and unified communications are converging. Armed with the art of the possible, innovators are seeking to apply disruptive consumer technologies to enterprise class uses — call it the consumerization of IT in the enterprise. The likely results include new methods of furthering relationships, crafting longer term engagement, and creating transformational business models. It's part of a shift from transactional systems to engagement systems. These transactional systems have been around since the 1950s. You know them as ERP, finance and accounting systems, or even payroll. These systems are designed for massive computational scale; users find them rigid and techie. Meanwhile, we've moved to new engagement systems such as Facebook and Twitter in the consumer world. The rich usability and intuitive design reflect how users want to work — and now users are coming to expect the same paradigms and designs in their enterprise world. ~~~ Ray is a prolific contributor to his own blog as well as others. For a sneak peak at Ray's thoughts on engagement, take a look at this quick teaser on Avoiding Social Media Fatigue Through Engagement Or perhaps you might agree with Ray on Dealing With The Real Problem In Social Business Adoption – The People! Check out Ray's post on the Harvard Business Review Blog to get his perspective on "How to Engage Your Customers and Employees." For a daily dose of Ray - follow him on Twitter: @rwang0 But MOST IMPORTANTLY.... Don't miss the opportunity to join leading industry analyst, R "Ray" Wang of Constellation Research in the latest webcast of the Oracle Social Business Thought Leaders Series as he explains how to apply the 9 C's of Engagement for both your customers and employees.

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  • Java Spotlight Episode 86: Tony Printezis on Garbage Collection First

    - by Roger Brinkley
    Interview with Tony Printezis on Garbage Collection First (GC1). Joining us this week on the Java All Star Developer Panel is Arun Gupta, Java EE Guy. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News JSR 358: A major revison of the Java Community Process - JCP 3.Next JAX-RS 2.0 Early Draft- Third Edition Events June 11-14, Cloud Computing Expo, New York City June 12, Boulder JUG June 13, Denver JUG June 13, Eclipse Juno DemoCamp, Redwoood Shore June 13, JUG Münster June 14, Java Klassentreffen, Vienna, Austria June 18-20, QCon, New York City June 19, CJUG, Chicago June 20, 1871, Chicago June 26-28, Jazoon, Zurich, Switzerland Jun 27, Houston JUG ?? July 5, Java Forum, Stuttgart, Germany Jul 13-14, IndicThreads, Delhi July 30-August 1, JVM Language Summit, Santa Clara Feature InterviewTony Printezis is a Principal Member of Technical Staff at Oracle, based in Burlington, MA. He has been contributing to the Java HotSpot Virtual Machine since 2006. He spends most of his time working on dynamic memory management for the Java platform, concentrating on performance, scalability, responsiveness, parallelism, and visualization of garbage collectors. He obtained a Ph.D. in 2000 and a BSc (Hons) in 1995, both from the University of Glasgow in Scotland. In addition, he is a JavaOne Rock Star, a title awarded for his highly rated JavaOne session on GC. Mail Bag What’s Cool JavaOne content selection is complete. Notifications done.

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  • TOTD #165: Eclipse Indigo, Java EE 6 and GlassFish

    - by arungupta
    46 millions lines of code committed by 408 developers from 49 organizations is the recipe for Indigo, the sixth release as part of the Eclipse annual release train. The key features of this release are: EGit 1.0 enabling Git support WindowBuilder, a GUI Builder Jubula for automated functional testing for Java and HTML EclipseLink 2.3 with support for multi-tenant JPA entities Equinox 3.7 with OSGi 4.3 specs Read the complete list of improvements here and download now! An updated version of the GlassFish plugin is also pushed to the update center and can be downloaded by clicking on "Additional Server Adapters" and selecting GlassFish as shown below: Couple of much needed improvements in the plugin are: Configurable "Preserve Sessions across Re-deploys" by double-clicking on the server properties: This property could only be configured during server registeration in earlier versions. Richer management of GlassFish from within the IDE such as viewing all the resources (JDBC, Connectors, and JavaMail) as shown below: The screencast #36 shows complete Java EE 6 development using GlassFish and the video is  embedded here for convenience: This blog has published multiple entries on Eclipse and here are some of them: Eclipse Con 2011 Hands-on Lab delivered: OSGi, JavaEE, GlassFish, Eclipse a powerful foursome Screencast #38: "Developing OSGi-enabled Java EE Applications using GlassFish" Tutorial at EclipseCon 2011 Screencast #36: Web App Development using Java EE 6, GlassFish, and Eclipse - Webinar Recording Screencast #31: Java EE 6 using GlassFish and Eclipse 3.6 - Oracle Enterprise Pack for Eclipse 11.1.1.6 is now available - 5 new screencasts TOTD #127: Embedding GlassFish in an existing OSGi runtime - Eclipse Equinox TOTD #126: Creating an OSGi bundles using Eclipse and deploying in GlassFish

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  • TOTD #165: Eclipse Indigo, Java EE 6 and GlassFish

    - by arungupta
    46 millions lines of code committed by 408 developers from 49 organizations is the recipe for Indigo, the sixth release as part of the Eclipse annual release train. The key features of this release are: EGit 1.0 enabling Git support WindowBuilder, a GUI Builder Jubula for automated functional testing for Java and HTML EclipseLink 2.3 with support for multi-tenant JPA entities Equinox 3.7 with OSGi 4.3 specs Read the complete list of improvements here and download now! An updated version of the GlassFish plugin is also pushed to the update center and can be downloaded by clicking on "Additional Server Adapters" and selecting GlassFish as shown below: Couple of much needed improvements in the plugin are: Configurable "Preserve Sessions across Re-deploys" by double-clicking on the server properties: This property could only be configured during server registeration in earlier versions. Richer management of GlassFish from within the IDE such as viewing all the resources (JDBC, Connectors, and JavaMail) as shown below: The screencast #36 shows complete Java EE 6 development using GlassFish and the video is  embedded here for convenience: This blog has published multiple entries on Eclipse and here are some of them: Eclipse Con 2011 Hands-on Lab delivered: OSGi, JavaEE, GlassFish, Eclipse a powerful foursome Screencast #38: "Developing OSGi-enabled Java EE Applications using GlassFish" Tutorial at EclipseCon 2011 Screencast #36: Web App Development using Java EE 6, GlassFish, and Eclipse - Webinar Recording Screencast #31: Java EE 6 using GlassFish and Eclipse 3.6 - Oracle Enterprise Pack for Eclipse 11.1.1.6 is now available - 5 new screencasts TOTD #127: Embedding GlassFish in an existing OSGi runtime - Eclipse Equinox TOTD #126: Creating an OSGi bundles using Eclipse and deploying in GlassFish

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  • Java Spotlight Episode 84: Anil Gaur on JavaEE 7

    - by Roger Brinkley
    Tweet Interview with Anil Gaur, VP of Java Platform for Enterprise Edition and GlassFish Server, on JavaEE 7. Joining us this week on the Java All Star Developer Panel are Dalibor Topic, Java Free and Open Source Software Ambassador and Arun Gupta, Java EE Guy. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News Tori Wieldt - Judges Selected for Duke's Choice Awards Donald Smith - #OpenJDK interview in Java Magazine Henrik Ståhl - Java 7 adoption at 23% JavaOne Kicks Off with Sunday Keynotes at Masonic Auditorium Jersey 2.0 M4 JSF 2.2 Latest Snapshot NetBeans IDE 7.2 - Deploy to Cloud Events May 30, OTN Java Developer Day, Redwood Shores June 11-14, Cloud Computing Expo, New York City June 12, Boulder JUG June 13, Denver JUG June 13, Eclipse Juno DemoCamp, Redwoood Shore June 13, JUG Münster June 14, Java Klassentreffen, Vienna, Austria June 18-20, QCon, New York City June 26-28, Jazoon, Zurich, Switzerland July 5, Java Forum, Stuttgart, Germany July 30-August 1, JVM Language Summit, Santa Clara Feature InterviewAnil Gaur is the Vice President of Java Platform, Enterprise Edition, and GlassFish Server at Oracle in the Fusion Middleware Group. Is responsible for creation of Java EE Specifications, Reference Implementation, and Compatibility Test Suites. Leading the evolution on Java EE into Cloud and PaaS environment through the Java EE 7 standard. Prior to that, managed the delivery of Java EE 6 Platform and SDK which quickly gained momentum in enterprise application development and deployments. In this episode we talk about GlassFish 3.1 release. Mail Bag What’s Cool RFR (L): Adding core file parsing on Mac OS X to SA Sergio Del Valle @swdelvalle is the 1,000 @JavaSpotlight twitter follower

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  • Java Spotlight Episode 35: JVM Performance and Quality

    - by Roger Brinkley
    Tweet Interview with Vladimir Ivanov, Ivan Krylov, Sergey Kuksenko on the JDK 7 Java Virtual Machine performance and quality. Joining us this week on the Java All Star Developer Panel are Dalibor Topic, Java Free and Open Source Software Ambassador, and Alexis Moussine-Pouchkine, Java EE Developer Advocate. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link: Java Spotlight Podcast in iTunes. Show Notes News Java 7 Launch Event GlassFish 3.1.1 re-planning done, first RC on July 7th, lots of component updates following customer and community feedback Mojarra 2.1.2 is here, just a little ahead of the GlassFish 3.1.1 release. In other JSF-related news, JSF 2.0 has a first expert draft New OpenJDK Project proposed: JDK 7 Update Events June 20-23 JAX, San Jose, CA June 21 Java + MySQL Webinar at 9:00 AM PDT June 21-23 JaZoon, Zurich, Switzerland June 22nd and 28th GlassFish Webinars (one in Portuguese) June 29-July 2 12th Forum Internatioal Software Livre, Porto Alegre, Brazil July 3, Sao Jose do Rio Preto, Brazil July 5, Brasilia, Brazil (DFJUG) July 6, Goiania, Brazil (GOJava) July 6-10 The Developers Conference, Sao Paulo, Brazil July 7 Java 7 Launch Event live in Redwood Shores, CA; Sao Paulo, BR; London, England. July 9, Joao Pessoa, Brazil (PBJUG) July 11, Natal, Brazil (JavaRN) July 14, Fortaleza, Brazil (CEJUG) July 16, Salvador, Brazil (JavaBahia) July 19, Toledo, Brazil (UNIPAR) July 21, Maringa, Brazil (RedFoot) Feature interview This weeks feature interview is with Vladimir Ivanov, HotSpot JVM Quality Engingeer;  Ivan Krylov, Licensee Engineering;  and Sergey Kuksenko, Java SE Performance Team on the JDK 7 Java Virtual Machine peformance and quality. What's Cool Ongoing OpenJDK Bylaws ratification results Show Transcripts Transcript for this show is available here when available

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  • That Escalated Quickly

    - by Jesse Taber
    Originally posted on: http://geekswithblogs.net/GruffCode/archive/2014/05/17/that-escalated-quickly.aspxI have been working remotely out of my home for over 4 years now. All of my coworkers during that time have also worked remotely. Lots of folks have written about the challenges inherent in facilitating communication on remote teams and strategies for overcoming them. A popular theme around this topic is the notion of “escalating communication”. In this context “escalating” means taking a conversation from one mode of communication to a different, higher fidelity mode of communication. Here are the five modes of communication I use at work in order of increasing fidelity: Email – This is the “lowest fidelity” mode of communication that I use. I usually only check it a few times a day (and I’m trying to check it even less frequently than that) and I only keep items in my inbox if they represent an item I need to take action on that I haven’t tracked anywhere else. Forums / Message boards – Being a developer, I’ve gotten into the habit of having other people look over my code before it becomes part of the product I’m working on. These code reviews often happen in “real time” via screen sharing, but I also always have someone else give all of the changes another look using pull requests. A pull request takes my code and lets someone else see the changes I’ve made side-by-side with the existing code so they can see if I did anything dumb. Pull requests can facilitate a conversation about the code changes in an online-forum like style. Some teams I’ve worked on also liked using tools like Trello or Google Groups to have on-going conversations about a topic or task that was being worked on. Chat & Instant Messaging  - Chat and instant messaging are the real workhorses for communication on the remote teams I’ve been a part of. I know some teams that are co-located that also use it pretty extensively for quick messages that don’t warrant walking across the office to talk with someone but reqire more immediacy than an e-mail. For the purposes of this post I think it’s important to note that the terms “chat” and “instant messaging” might insinuate that the conversation is happening in real time, but that’s not always true. Modern chat and IM applications maintain a searchable history so people can easily see what might have been discussed while they were away from their computers. Voice, Video and Screen sharing – Everyone’s got a camera and microphone on their computers now, and there are an abundance of services that will let you use them to talk to other people who have cameras and microphones on their computers. I’m including screen sharing here as well because, in my experience, these discussions typically involve one or more people showing the other participants something that’s happening on their screen. Obviously, this mode of communication is much higher-fidelity than any of the ones listed above. Scheduled meetings are typically conducted using this mode of communication. In Person – No matter how great communication tools become, there’s no substitute for meeting with someone face-to-face. However, opportunities for this kind of communcation are few and far between when you work on a remote team. When a conversation gets escalated that usually means it moves up one or more positions on this list. A lot of people advocate jumping to #4 sooner than later. Like them, I used to believe that, if it was possible, organizing a call with voice and video was automatically better than any kind of text-based communication could be. Lately, however, I’m becoming less convinced that escalating is always the right move. Working Asynchronously Last year I attended a talk at our local code camp given by Drew Miller. Drew works at GitHub and was talking about how they use GitHub internally. Many of the folks at GitHub work remotely, so communication was one of the main themes in Drew’s talk. During the talk Drew used the phrase, “asynchronous communication” to describe their use of chat and pull request comments. That phrase stuck in my head because I hadn’t heard it before but I think it perfectly describes the way in which remote teams often need to communicate. You don’t always know when your co-workers are at their computers or what hours (if any) they are working that day. In order to work this way you need to assume that the person you’re talking to might not respond right away. You can’t always afford to wait until everyone required is online and available to join a voice call, so you need to use text-based, persistent forms of communication so that people can receive and respond to messages when they are available. Going back to my list from the beginning of this post for a second, I characterize items #1-3 as being “asynchronous” modes of communication while we could call items #4 and #5 “synchronous”. When communication gets escalated it’s almost always moving from an asynchronous mode of communication to a synchronous one. Now, to the point of this post: I’ve become increasingly reluctant to escalate from asynchronous to synchronous communication for two primary reasons: 1 – You can often find a higher fidelity way to convey your message without holding a synchronous conversation 2 - Asynchronous modes of communication are (usually) persistent and searchable. You Don’t Have to Broadcast Live Let’s start with the first reason I’ve listed. A lot of times you feel like you need to escalate to synchronous communication because you’re having difficulty describing something that you’re seeing in words. You want to provide the people you’re conversing with some audio-visual aids to help them understand the point that you’re trying to make and you think that getting on Skype and sharing your screen with them is the best way to do that. Firing up a screen sharing session does work well, but you can usually accomplish the same thing in an asynchronous manner. For example, you could take a screenshot and annotate it with some text and drawings to illustrate what it is you’re seeing. If a screenshot won’t work, taking a short screen recording while your narrate over it and posting the video to your forum or chat system along with a text-based description of what’s in the recording that can be searched for later can be a great way to effectively communicate with your team asynchronously. I Said What?!? Now for the second reason I listed: most asynchronous modes of communication provide a transcript of what was said and what decisions might have been made during the conversation. There have been many occasions where I’ve used the search feature of my team’s chat application to find a conversation that happened several weeks or months ago to remember what was decided. Unfortunately, I think the benefits associated with the persistence of communicating asynchronously often get overlooked when people decide to escalate to a in-person meeting or voice/video call. I’m becoming much more reluctant to suggest a voice or video call if I suspect that it might lead to codifying some kind of design decision because everyone involved is going to hang up the call and immediately forget what was decided. I recognize that you can record and archive these types of interactions, but without being able to search them the recordings aren’t terribly useful. When and How To Escalate I don’t mean to imply that communicating via voice/video or in person is never a good idea. I probably jump on a Skype call with a co-worker at least once a day to quickly hash something out or show them a bit of code that I’m working on. Also, meeting in person periodically is really important for remote teams. There’s no way around the fact that sometimes it’s easier to jump on a call and show someone my screen so they can see what I’m seeing. So when is it right to escalate? I think the simplest way to answer that is when the communication starts to feel painful. Everyone’s tolerance for that pain is different, but I think you need to let it hurt a little bit before jumping to synchronous communication. When you do escalate from asynchronous to synchronous communication, there are a couple of things you can do to maximize the effectiveness of the communication: Takes notes – This is huge and yet I’ve found that a lot of teams don’t do this. If you’re holding a meeting with  > 2 people you should have someone taking notes. Taking notes while participating in a meeting can be difficult but there are a few strategies to deal with this challenge that probably deserve a short post of their own. After the meeting, make sure the notes are posted to a place where all concerned parties (including those that might not have attended the meeting) can review and search them. Persist decisions made ASAP – If any decisions were made during the meeting, persist those decisions to a searchable medium as soon as possible following the conversation. All the teams I’ve worked on used a web-based system for tracking the on-going work and a backlog of work to be done in the future. I always try to make sure that all of the cards/stories/tasks/whatever in these systems always reflect the latest decisions that were made as the work was being planned and executed. If held a quick call with your team lead and decided that it wasn’t worth the effort to build real-time validation into that new UI you were working on, go and codify that decision in the story associated with that work immediately after you hang up. Even better, write it up in the story while you are both still on the phone. That way when the folks from your QA team pick up the story to test a few days later they’ll know why the real-time validation isn’t there without having to invoke yet another conversation about the work. Communicating Well is Hard At this point you might be thinking that communicating asynchronously is more difficult than having a live conversation. You’re right: it is more difficult. In order to communicate effectively this way you need to very carefully think about the message that you’re trying to convey and craft it in a way that’s easy for your audience to understand. This is almost always harder than just talking through a problem in real time with someone; this is why escalating communication is such a popular idea. Why wouldn’t we want to do the thing that’s easier? Easier isn’t always better. If you and your team can get in the habit of communicating effectively in an asynchronous manner you’ll find that, over time, all of your communications get less painful because you don’t need to re-iterate previously made points over and over again. If you communicate right the first time, you often don’t need to rehash old conversations because you can go back and find the decisions that were made laid out in plain language. You’ll also find that you get better at doing things like writing useful comments in your code, creating written documentation about how the feature that you just built works, or persuading your team to do things in a certain way.

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  • Growing Into Enterprise Architecture

    - by pat.shepherd
    I am writing this post as I am in an Enterprise Architecture class, specifically on the Oracle Enterprise Architecture Framework (OEAF).  I have been a long believer that SOA’s key strength is that it is the first IT approach that blends or unifies business and technology.  That is a common view and is certainly valid but is not completely true (or at least accurate).  As my personal view of EA is growing, I realize more than ever that doing EA is FAR MORE than creating a reference architecture, creating a physical architecture or picking a technology to standardize on.  Those are parts of the puzzle but not the whole puzzle by any stretch. I am now a firm believer that the various EA frameworks out there provide the rigor and structure required to allow the bridging of business strategy / vision to IT strategy / vision. The flow goes something like this: Business Strategy –> Business / Application / Information / Technology Architecture –> SOA Reference Architecture –> SOA Functional Architecture.  Governance is imbued throughout to help map, measure and verify the business-to-IT coherence. With those in place, then (and only then) can SOA fulfill it’s potential to be more that an integration strategy, more than a reuse strategy; but also a foundation for tying the results of IT to business vision. Fortunately, EA is a an ongoing process that it is never too late to get started with an understanding of frameworks such as TOGAF, FEA, or OEAF.  Also, EA is never ending in that it always needs to be apply, even once a full-blown Enterprise Architecture is established it needs to be constantly evolved.  For those who are getting deeper into EA as a discipline, there is plenty runway to grow as your company/customer begins to look more seriously at EA. I will close with a pointer to a Great Book I have recently read on this subject: Enterprise Architecture as Strategy (http://www.amazon.com/Enterprise-Architecture-Strategy-Foundation-Execution/dp/1591398398/ref=sr_1_1?ie=UTF8&s=books&qid=1268842865&sr=1-1)

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  • WCI Analytics Installation / Configuration Support Webinar

    - by brian.harrison
    Based on the success of the OAM / WCI integration webinar, the second in our series of Technical Support "brown bag" webinars will be delivered on Tuesday, March 30 at 8AM Pacific Daylight Time. Please review the details below, if you would like to attend the webinar, please take a moment to send an email to the address provided for registration and you will be enrolled in the meeting. What are the best practices for installing and configuring Analytics for the WebCenter Interaction (formerly "ALUI") Portal Application? What are some of the most common failures that occur in this implementation and what can be done to correct these common issues? What are the most common reasons for the tables to be "empty" when I try to produce utilization reports? These are just some of the main areas that will be covered in this one hour webinar which will demonstrate the WCI Analytics installation and configuration in action. Our demonstration will focus on areas where Technical Support sees the largest numbers of customer questions become support incidents in an effort to help avoid the need to create an incident to get the implementation working properly in the customer environment. We will demonstrate the most recent version of WCI Analytics (10.3.0.1) for this presentation, but naturally specific issues known to specific versions will be covered as well. Please join us for what we know will be a valuable and relevant learning session. If you would like to attend this session please send an email to [email protected] indicating your interest, and we will respond to you with a meeting invitation including all of the required access information.

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  • San Joaquin County, California Wins AIIM 2012 Carl E. Nelson Best Practice Award

    - by Peggy Chen
    Last month, AIIM, the global community of information professionals, announced the winners of the 2012 Carl E. Nelson Best Practices Awards. And San Joaquin County, California won in the small company category for 1-100 employees. The Carl E. Nelson Best Practices Award was established to recognize excellence in the area of information management. "Best practice" denotes a standard of excellence that has been achieved with an organization and refers to a process that can be quantified, adapted and repeated. Like many counties, San Joaquin County, California, was faced with huge challenges due to decreasing funds and staff, including decreased cost of building capability. It needed to streamline processes, cut costs per activity, modernize and strengthen the infrastructure, and adopt new technology and standards such as the National Information Exchange Model (NIEM). The Integrated Justice Information System (IJIS) provides a Web-based system to link more than 650,000 residents, 18 agencies countywide and other law enforcement systems nationwide. The county’s modernization initiative focused on replacing its outdated warrant system, implementing service-oriented architecture (SOA) to simplify integration between county law and justice systems, deploying Business Process Management (BPM), Case Management with content management, and Web technologies from Oracle. A critical part of their success has been the proper alignment of our Strategic Vision to the way the organization was enabled to plan and execute (and continues to execute) their modernization project. Congratulations to San Joaquin County!

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  • Oye! Help Build OTN America Latina!

    - by rickramsey
    Yes, tango is passion, but it is passion born of romance. Not passion born of lust. As it is so often portrayed today. Understand that, and you will begin to understand why life in Latin America is so rich. image courtesy of Continental Magazine. You don't often get a chance to shape the direction of a technical comunidad. Somebody else gets there first and pretty soon everyone is in a rathole about the relevance of rutabagas. Or rutabagels as my public-school-educated hijas prefer to call them. Well, OTN American Latina is just starting up. If you're a techie who speaks Spanish or Portuguese, or if you just like hanging out with techies latinoamericanos (and who doesn't?), here's how to get in on the fun: Why Portuguese Speaking Techies Should Join Why Spanish Speaking Techies Should Join And here are the sites themselves: OTN America Latina in Brazilian Portuguese OTN America Latina in Spanish If you're not sure which site to visit, just remember that Brazilian Portuguese is Spanish spoken with a little body English. Ricardo System Admin and Developer Community of the Oracle Technology Network

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  • OPN Specialized Webcasts - Everything You Need to Know - April 2010

    - by Claudia Costa
    Oracle presents a new series of webcasts hosted by renowned experts that will help you make the most of the exciting New OPN Specialized program. The webcasts will provide you with everything you need to know about "What is the OPN Specialized program?" and "How to become Specialized in the Technology and Application Products", plus there will be a live Question and Answer session. Attend the webcasts and discover how to differentiate your business from the competition with the OPN Specialized Program. Please select the topic and date of your interest and obtain the conference details: ·         What is the OPN Specialized program? March 16th and April 6th 2010: Click here for call details. ·         How to become Specialized in the Technology products portfolio?March 23rd and April 13thClick here for call details. ·         How to become Specialized in the Applications products portfolio? March 30th and April 20thClick here for call details. PARTICIPATE, and take advantage of the special promotional pricing available for a limited time only.  -------------------------------------------------------   Para mais informações por favor contacte: Melissa Lopes 214235194

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  • Call for Papers SOA &amp; Cloud Symposium by Thomas Erl

    - by Jürgen Kress
    3rd International SOA Symposium + 2nd International Cloud Symposium • Call for Presentations Berliner Congress Center, Alexanderstrase 11, 10178 Berlin, Germany (October 5-6, 2010) The International SOA and Cloud Symposium brings together lessons learned and emerging topics from SOA and Cloud projects, practitioners and experts. Please visit the Berlin & The Venue page for a map and more information. The two-day conference agenda will be organized into the following primary tracks: •  Track 1 SOA Architecture & Design •  Track 2 SOA Governance •  Track 3 Business of SOA •  Track 4 BPM, BPMN and Service-Orientation •  Track 5 Modeling from Services to the Enterprise •  Track 6 Real World SOA Case Studies •  Track 7 Real World Cloud Computing Case Studies •  Track 8 Cloud Computing Architecture, Standards & Technologies •  Track 9 REST and Service-Orientation in Practice •  Track 10 SOA Patterns & Practices •  Track 11 Modern ESB and Middleware •  Track 12 Semantic Web •  Track 13 SOA & BPM •  Track 14 Business of Cloud Computing •  Track 15 Cloud Computing Governance, Policies & Security   Presentation Submissions All submissions must be received no later than June 30, 2010. An overview of the tracks can be found here. Wiki with Additional Call for Papers: http://wiki.oracle.com/page/SOA+Call+for+Papers   Technorati Tags: soa,cloud,thomas erl,soasymposium,call for papers

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  • Publish Static Content to WebLogic

    - by James Taylor
    Most people know WebLogic has a built in web server. Typically this is not an issue as you deploy java applications and WebLogic publishes to the web. But what if you just want to display a simple static HTML page. In WebLogic you can develop a simple web application to display static HTML content. In this example I used WLS 10.3.3. I want to display 2 files, an HTML file, and an xsd for reference. Create a directory of your choice, this is what I will call the document root. mkdir /u01/oracle/doc_root Copy the static files to this directory  In the document root directory created in step 1 create the directory WEB-INF mkdir WEB-INF In the WEB-INF directory create a file called web.xml with the following content <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE web-app PUBLIC "-//Sun Microsystems, Inc.//DTD Web Application 2.3//EN" "http://java.sun.com/j2ee/dtds/web-app_2_3.dtd"> <web-app> </web-app> Login to the WebLogic console to deploy application Click on Deployments Click on Lock & Edit Click Install and set the path to the directory created in step 1 Leave default "Install this deployment as an application" and click Next Select a Managed Server to deploy to and click Next Accept the defaults and click Finish  Deployment completes successfully, now click the Activate Changes You should now see the application started in the deployments You can now access your static content via the following URL http://localhost:7001/doc_root/helloworld.html

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  • SOA Governance Starts with People and Processes

    - by Jyothi Swaroop
    While we all agree that SOA Governance is about People, Processes and Technology. Some experts are of the opinion that SOA Governance begins with People and Processes but needs to be empowered with technology to achieve the best results. Here's an interesting piece from David Linthicum on eBizq: In the world of SOA, the concept of SOA governance is getting a lot of attention. However, how SOA governance is defined and implemented really depends on the SOA governance vendor who just left the building within most enterprises. Indeed, confusion is a huge issue when considering SOA governance, and the core issues are more about the fundamentals of people and processes, and not about the technology. SOA governance is a concept used for activities related to exercising control over services in an SOA, including tracking the services, monitoring the service, and controlling changes made to the services, simple put. The trouble comes in when SOA governance vendors attempt to define SOA governance around their technology, all with different approaches to SOA governance. Thus, it's important that those building SOAs within the enterprise take a step back and understand what really need to support the concept of SOA governance. The value of SOA governance is pretty simple. Since services make up the foundation of an SOA, and are at their essence the behavior and information from existing systems externalized, it's critical to make sure that those accessing, creating, and changing services do so using a well controlled and orderly mechanism. Those of you, who already have governance in place, typically around enterprise architecture efforts, will be happy to know that SOA governance does not replace those processes, but becomes a mechanism within the larger enterprise governance concept. People and processes are first thing on the list to get under control before you begin to toss technology at this problem. This means establishing an understanding of SOA governance within the team members, including why it's important, who's involved, and the core processes that are to be follow to make SOA governance work. Indeed, when creating the core SOA governance strategy should really be independent of the technology. The technology will change over the years, but the core processes and discipline should be relatively durable over time.

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  • Java Spotlight Episode 149: Geertjan Wielenga on NetBeans 7.4 @netbeans @geertjanw

    - by Roger Brinkley
    Interview with Geertjan Wielenga on the NetBeans 7.4 release Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link: Java Spotlight Podcast in iTunes. Show Notes News Everything in JavaFX is open sourced - Media is now opensource openjdk email Java SE 7 Update 45 Released 7u45 Caller-Allowable-Codebase and Trusted-Library Updated Security Baseline (7u45) impacts Java 7u40 and before with High Security settings What to do if your applet is blocked or warns of “mixed code”? LiveConnect changes in 7u45 JDK 8 end-game details and proposal for making a few exceptions Events Oct 28-30, JAX London, London Nov 4-8, Oredev, Malmö, Sweden Nov 6, JFall, Amsterdam, Netherlands Nov 11-15, Devoxx, Belgium Feature Interview Geertjan Wielenga is a principal product manager in Oracle for NetBeans and has been a member of the NetBeans Team for the past 7 years. NetBeans twitter: https://twitter.com/netbeans Geertjan’s twitter: https://twitter.com/geertjanw The Top Ten Coolest Features in NetBeans IDE 7.4 What’s Cool Nighthacking with James Gosling Arun Gupta waves goodbye and says hello JavaOne 2013 Roundup: Java 8 is Revolutionary, Java is back Survey on Java erasure/reification

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  • HTML Markup in einem APEX Tree - ganz einfach per Plugin!

    - by carstenczarski
    Die APEX Tree Region kennt sicherlich jeder APEX-Entwickler. Und vielfach besteht der Bedarf, das Aussehen des APEX Tree mit Hilfe von HTML Markup zu beeinflussen. Leider ist es seit APEX 4.0 nicht mehr möglich, eigenes HTML-Markup in einen APEX-Tree aufzunehmen - aus Sicherheitsgründen (Schutz vor Cross-Site-Scripting) werden alle HTML Sonderzeichen maskiert. Wenn kein XSS-Risiko besteht (die vom Tree dargestellten Inhalte basieren nicht auf Benutzereingaben und werden komplett vom Entwickler bestimmt), kann dies mit wenigen Zeilen JavaScript und jQuery-Code erreicht werden. Damit es noch einfacher wird,  haben wir die Funktionalität für Sie in einem APEX-Plugin gekapselt. Und so funktioniert es: APEX Plugin "HTML Markup for APEX Tree Region" herunterladenhttp://apex-plugin.com/oracle-apex-plugins/dynamic-action-plugin/html-markup-for-apex-tree_174.html APEX Plugin in die Anwendung importieren APEX Tree Region erzeugen und eigene Ersetzungen für HTML-Sonderzeichen verwenden, also bspw."[" für "<", "]" für ">" und "§" für "&". Eine neue dynamische Aktion erzeugen, die beim Laden der Seite ausgeführt wird und mit Hilfe des Plugins die Ersetzungen im Tree durch die "richtigen" HTML-Sonderzeichen ersetzt. Fertig. Wie das Plugin wirkt, können Sie sich auf einer Demo-Seite ansehen.

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  • Demantra USA Based Companies and SOX Compliance

    - by user702295
    A USA based company is assessing Demantra Trade Promotion Management (TPM) capability.  It appears that SOX is necessary in their case due to the nature of what TPM does and the necessity for auditability.  Do we have any detail on SOX compliance for Demantra? Answser ------- SOX compliance with regards to IT: 1.  Requires auditing of data changes done by who, what, when     a. Audit trail profiles can be set up for key financial series and view them in audit trail reports     b. One functionality we do not have which typically is asked for is user login history. We have only        active sessions, history is not available. 2.  Segregation of duties     a. With respect to TPM, you could have deduction and financial analyst for settlement be different        from promotion creator, promotion approver or sales team.     b. Budget Approver for funds can be different from funds consumer.     c. Promotion creator can be different than promotion approver     d. For a US customer you may have to write some custom scripts to capture promotion status change        and produce an external report as part of compliance. One additional requirement is transparency of forward commitments entered into with retailers / distributors for trade spending, promotions.  Outside of Demantra - Consumer Goods Trade Funds Analytics.

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  • Java Spotlight Episode 107: Adam Bien on JavaEE Patterns and Futures @AdamBien

    - by Roger Brinkley
    Interview with Adam Bien, Java Champion and Ace Director, on his book Real World Java EE Patterns-Rethinking Best Practices and Java EE futures. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News NightHacking Tour Continues - Don't Miss It! JavaFX Ensemble in the Mac App Store12 Announcing the JavaFX UI controls sandbox Java EE 7 Status Update - November 2012 2012 Executive Committee (EC) Elections Events Nov 5-9, Øredev Developer Conference, Malmö, Sweden Nov 13-17, Devoxx, Antwerp, Belgium Nov 20-22, DOAG 2012, Nuremberg, Germany Dec 3-5, jDays, Göteborg, Sweden Dec 4-6, JavaOne Latin America, Sao Paolo, Brazil Dec 14-15, IndicThreads, Pune, India Feature InterviewAdam Bien is a Java Champion, NetBeans Dream Team Founding Member, Oracle ACE Director, Java Developer of the Year 2010. He has worked with Java since JDK 1.0, with Servlets/EJB since 1.0. He participates in the JCP as an Expert Group member for the Java EE 6 and 7, EJB 3.X, JAX-RS, CDI, and JPA 2.X JSRs. The author of several books about JavaFX, J2EE, and Java EE, including Real World Java EE Patterns—Rethinking Best Practices and Real World Java EE Night Hacks—Dissecting the Business Tier.The Kindle version of Real World Java EE Patterns-Rethinking Best Practices was released October 31. It’s only $9.99, but if you are an Amazon Prime members you can “borrow” the book for free. What’s Cool Building OpenJFX 2.2 Again

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  • IT Optimization Plan Pays Off For UK Retailer

    - by Brian Dayton
    I caught this article in ComputerworldUK yesterday. The headline talks about UK-based supermarket chain Morrisons is increasing their IT spend...OK, sounds good. Even nicer that Oracle is a big part of that. But what caught my eye were three things: 1) Morrison's truly has a long term strategy for IT. In this case, modernizing and optimizing how they use IT for business advantage.   2) Even in a tough economic climate, Morrison's views IT investments as contributing to and improving the bottom line. Specifically, "The investment in IT contributed to a 21 percent increase in Morrison's underlying profit.."   3) The phased, 3-year "Optimization Plan" took a holistic approach to their business--from CRM and Supply Chain systems to the underlying application infrastructure. On the infrastructure front, adopting a more flexible Service-Oriented Architecture enabled them to be more agile and adapt their business and Identity Management helped with sometimes mundane (but costly) issues like lost passwords and being able to document who has access to what.   Things don't always turn out so rosy. And I know it was a long and difficult process...but it's nice to see a happy ending every once in a while.  

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  • BIEE Drilling Down and then Across

    - by Tim Dexter
    Slightly off topic today but if you are working with OBIEE in conjunction with BIP its not that far off. Some of you may know, I now get to play with the whole BI suite, I have been for nearly 2 years. Today, I was working with BIEE and wanted to share what I thought was a neat trick. I have to thank Rob Lindsley on our team for the pointers to get it working. The problem I had was that I had set up a drill down hierarchy that took the user down a couple of levels to the bottom project number level. I needed for the user to then be able to click the project number to navigate across to another more detailed report on that project. By default, there is no link, you are at the bottom of a hierarchical drill! There is nothing you can do in the data model (that Im aware of) but you can use a neat trick to get BIEE to allow you to navigate from the bottom rung of the hierarchy. Add the bottom level column to an Answer report. Go into the column properties and set the navigation target. The trick is to then set the current column properties as the system-wide default for that column. You can then actually delete the column from your report. Now as you drill down the hierarchy and reach what was the bottom you will still have a link for the user to punch over to the detail report, sweeeet! The other benefit is that whenever you add the column to a report the link will be available to the detail report, unless you want to override it of course.

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