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• Recurring network issues the same time every day.

  - by Peter Turner

  Something has been happening on my company's network at 9:30 every day. I'm not the sysadmin but he's not a ServerFault guy so I'm not privy to every aspect of the network but I can ask questions if follow up is needed. The symptoms are the following : Sluggish network and download speed (I don't notice it, but others do) 3Com phones start ringing without having people on the other end. We've got the following ports exposed to the public for a web server, a few other ports for communicating with our clients for tech support and a VPN. We've got a Cisco ASA blocking everything else. We've got a smallish network (less than 50 computers/vms on at any time). An Active Directory server and a few VM servers. We host our own mail server too. I'm thinking the problem is internal, but what's a good way to figure out where it's coming from?

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• How to measure startup time and order of Windows services on boot?

  - by djangofan

  I am not asking how to measure server startup time here. I am wondering if anyone knows of a tool that can measure and show a graph of the startup time and order of all the windows services during system startup. I saw a software program shown on my local Portland news last week that does this but I am unable to remember what it was called or anything else about it. All I remember is that it was a "tech" news story to help computer users with their computers. So, I know the software exists and I am trying to find it.

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• Typical Service Response Time for software verndors [closed]

  - by Miky D

  I'm trying to find out what are the standard service/tech-support response times that are expected of a software vendor. We're being asked by a customer to enter into an agreement regarding technical support for a software application that we're selling. Basically, I'm interested in the typical turn-around time (i.e. time to respond, time to resolution) based on the severity of the issue. And also, I'm interested in the financial structure of such agreements: i.e. charge/incident, bundle with unlimited incidents/customer etc. Any information or suggestions of where to find such information (even examples of other software vendors websites) would be greatly appreciated!

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• Static noise coming from my laptop

  - by joanna

  Replaced motherboard; speakers; put in an additional fan; but this did not stop the static noise. This was done by inhouse tech. support from Sony. If i turn my speakers mute; the sound is still there! Can't hear it through headphones. I was told it is feedback noise! Now I'm suppose to send my $2,000.00 computer through the mail to get fixed? I'm terrified it'll come back in terrible condition during the travel time? Help?

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• Verizon Fivespot firewall

  - by Patrick

  I have a Verizon Fivespot Wi-Fi router and am having issues connecting to the computer that uses it to get on the internet. I am able to connect to the Fivespot admin pages remotely and I am able to connect to the internet from the computer behind the Fivespot. There are two sections pertinent to this issue, Port Filtering And, Port Forwarding I've tried each individually and both together but cannot access anything through the router except for the admin page. I am trying to connect through SSH to an Ubuntu 10.04 box over wifi. I have called Verizon Tech Support but they were unhelpful, the person essentially read what it says on each screen without any elaboration. Any help is greatly appreciated!

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• How to backup metro "app" data, manually

  - by ihateapps

  I'm a PC tech and I have been getting more and more Windows 8 issues. First off I hate metro, and secondly I hate "apps". I like to do fresh installs of Windows8. I backup my user's data and then fresh install. Assuming there is no recovery partition how can I manually backup the user's app data so that in the event of a reformat I simply redownload their apps (dumb, I wish there was a way to actually back them up too) and plop the data back in. Do most normal people even use "apps", or do they use Windows8 like a desktop OS? I totally dropped metro with ClassicShell.

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• Is there any way to prevent a Mac from creating dot underscore files?

  - by SoaperGEM

  At work we're letting one of our very tech savvy clients actually help out a little with a few development projects specific to him. However, he uses his own personal Macbook, and as he edits files on our (Windows) networks, his Macbook always creates a bunch of unnecessary meta files that we end up deleting later. For instance, it creates a file called .DS_Store in any directory he opens, as well as "dot underscore" files for each file he edits. So for instance, if he's editing a file called "Main.php", his Macbook will create another file called "._Main.php". I know there are ways to prevent creation of .DS_Store files, but none about how to prevent creation of these hidden files prefixed with dot underscore. Is there any way to turn that off on Macs? Any way to prevent it from creating those files in the first place?

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• Simple Windows+Linux server provisioning? Chef/Puppet/Ansible etc

  - by Andrew

  I'm primarily a developer, part time devops; and manage servers here and there for my projects. I want to automate provisioning of web/app/database servers going forward for my projects I manage a mixture of both Windows and Linux servers (VPS, cloud and dedicated) I've looked at investigated Chef/Puppet/Ansible briefly; and I am wanting to find something that: Is easy to learn and understand. I don't want to invest weeks into understanding a complicated piece of tech. Ideally does not require a server ("master server") to hold the configurations Supports provisioning of Windows and Linux servers Comes with suitable documentation to get started Does anyone have any advice on what tool is best suited? Thanks

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• enable hardware virtulization in BIOS

  - by rhon

  I am running a FOXCONN AM2+ M61PMV with an AMD Athlon II X2 240 windows 7 ultimate 64 bit From startup I have hit the del key and the options for enabling the Hardware virtulization are not there. I have checked the Microsoft tool that says I can run virtual and i have checked SecurAble, that says yes. But I have an open case w/microsoft (they've been trying for a week [7 tech support people later]) and they're saying that i need to ensure that the hardware is enabled. Where do I go to see? is there another way besides from the start up? HELP!

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• Which universal or driverless printing solution do you use/recommend?

  - by Matt

  I'm in need of a driverless printing solution for Microsoft Terminal Services 2003/2008. This is mainly to support clients who are connected through broadband into our hosted servers. We were hoping that MSTS 2008 thinprint would be the answer but unfortunately it performs poorly in the print area. The files are too large. I found the following slightly outdated URL: http://www.msterminalservices.org/software/Printing/ This lists a number of products but I have no experience with any of them. I'd like a product that works/easy to install (as our clients are remote and not particularly tech savvy) and ideally I just pay for the server license and not every clients. What is your experience/recommendation and tips you can offer me in regards to TS printing? thanks in advance.

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• Any good resources on setting up an ubuntu virtual machine for web development?

  - by Relequestual

  I'm currently on my placement year at uni with 4 months left. Before working at my current place, I have not used a nix environment for web development and have used WAMP. Over the past year I have found some very interesting new tech that requires a bit more than my shared hosting even to play with (eg node.js, RoR 3). At work we use a Virtual Machine for development, but that's all been set up and configured to match the live servers, and is managed with a Puppet server. Are there any really good resources for setting up and configuring an Ubuntu VM as a web server? Work currently uses Ubuntu so I would assume this is a good OS to use. I do of course know how to use google, but the noise ratio is just too big, so thought I'd ask here, as I know many of you will have a ton of bookmarks. Cheers.

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• Thinkpad laptop heats up more than it used to - what are my options?

  - by jdelage

  Hi, I have a 3 yr old laptop (Thinkpad T61) which runs seemingly much hotter than it used to. It's not uncomfortable to touch, but I wonder whether I should do something about it. It does get uncomfortable if I have it on my lap (which I rarely need to do). I haven't made any mods to the laptop other than a bigger HD, and I recently cleaned up the inside (superficially - I didn't remove the fan). Are fans items that should be changed regularly? Edit: I use the laptop plugged in 90%+ of the time. Thanks, JDelage PS: I know that a 3-yr old laptop is old tech, but this one works perfectly so....

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• Can a RAID 0 disk be rebuilt

  - by Rogue

  Recently one of the hard drives of one of my RAID 0 configuration gave an error. What do I do now I'm hoping that I can replace that faulty disk with a new hard drive and that the RAID can rebuild itself. (using Intel Matrix Storage Console) Is this possible? Though I doubt it. Is there anyway that I can rebuild the RAID? or have I lost all the matter on it. TECH INFO: I have a software raid on an Intel DG965WH motherboard and the current operating system is Windows

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• Can a RAID 0 disk/config be rebuilt ?

  - by Rogue

  Recently one of the hard drives of one of my RAID 0 configuration gave an error. What do I do now I'm hoping that I can replace that faulty disk with a new hard drive and that the RAID can rebuild itself. (using Intel Matrix Storage Console) Is this possible? Though I doubt it. Is there anyway that I can rebuild the RAID? or have I lost all the matter on it. TECH INFO: I have a software raid on an Intel DG965WH motherboard and the current operating system is Windows

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• Cannot connect to internet with Clearwire modem

  - by ide

  I'm currently using a Motorola WiMAX modem (CPEi 25725) and cannot connect to the internet. I can connect to the modem at 192.168.15.1 and check its status. It says that it has good/excellent connectivity to the internet and shows all five signal bars. Additionally it has sent and received some WiMAX packets so I believe it is connected to a tower. I'm at a loss for what the problem is. Unplugging the modem, restarting it from software, and restarting my computer (Windows 7) have not helped. Windows still reports that it is not connected to the internet. Alternatively, could this be an ISP issue? I have heard that Clearwire is a not-so-reputable ISP that blocks VoIP, and I was using Skype recently. EDIT: I called Clear's tech support and apparently their network is having significant problems at the moment. Guess there's nothing an end-user can do about it.

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• How to harden windows 2003 service account

  - by ITMan

  I remember there was a tech-net or WindowsITpro article about how to harden windows 2003 service accounts a couple of years ago. For backup software purposes (such as BackupExec / AppAsure / Etc.. , please don't bash these) I have to create a domain admin account (usually called something such as "backup") and have the services run from that account. In this article I remember you can create the domain admin user "Backup" however have it not able to login interactively. Do any of you remember such an article or have the knowledge on how to do it?

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• Is there a software like AutoCAD, but only 2D, not 3D?

  - by Saeed Neamati

  I love AutuCAD. It's powerful, easy to use, and fits engineering mind. It rocks when you want to draw 2D diagrams and shapes and one the cool features I like about it, is its snapping power. You draw a simple rectangle, then you can very easily create a circumscribe circle around it. However, new version of it are becoming really heavy (in size) and need high tech hardware, because of its powerful 3D capabilities, and rendering engines coming with it. I only want the 2D part of AutoCAD. Is there any software out there, which resembles AutoCAD (like having a console, where you can type L and get the line tool, or having snapping capability, etc.), but is small in size? In other words, what software can be named as AutoCAD 2D alternative?

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• PC3200 RAM in Older Computer?

  - by skaz

  Hello all, I am inheriting a Dell Dimension 8200, but it needs RAM to get up and running. I have PC3200 sticks lying around, but I am not sure how to go about figuring out if the RAM is compatible, as RAM has always confused me. Here is the Dell Dimension 8200 Tech Specs: http://support.dell.com/support/edocs/systems/dim8200/specs.htm For RAM, it says: Memory type PC800 (non-ECC) I don't know if that is just the kind that comes with it, and I can put in PC3200 (I think, if it worked, this would run at the lower rating? Is that true?), or if that means only PC800 is compatible. Any help would be appreciated.

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• How to use proxy on Virtual Box (Windows XP)

  - by John

  I'm not exactly the most tech savy so please bear with me. I am trying to connect through a proxy with my Virtualbox accounts. Initially I wanted to just set the browsers in each virtualbox under a proxy but my boss said that it can probably be done right off the bat under the virtualbox accounts itself. Could anyone guide me on how to do this? All the instructions online state that their should be a proxy setting in preferences however all I see is a Network Adapter tab. Thanks!

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• VMware Fusion on MacBook Pro running Vista, not working after installing a wireless card

  - by Shelley

  A tech friend installed VMware on my Mac so I could use my Windows programs as well. It worked great until I inserted my Sierra 881 USB wireless card while in VMware trying to get to the internet while on the road. It worked briefly, then the AT&T Communication manager won't respond when you click on the icon, I can't open Network and Sharing center, I can't sync my palm - shows it can't connect. Looks like it messed up several things, along with not being able to connect to the internet while in windows. This wireless cards works directly from the Mac - but I need internet while in Windows for some work I am doing. How do I uninstall this - when I try - it just gives me an endless reloading circle - not doing anything. I really need to sync my palm and get back to the way it was. I don't know much about VMware at all and I don't have access to my friend right now to get help.

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• How can I access cpu temperature readings using c#?

  - by Paul

  For a programming project I would like to access the temperature readings from my CPU and GPUs. I will be using C#. From various forums I get the impression that there is specific information and developer resources you need in order to access that information for various boards. I have a MSI NF750-G55 board. MSI's website does not have any of the information I am looking for. I tried their tech support and the rep I spoke with stated they do not have any such information. There must be a way to obtain that info. Any thoughts?

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• Our company has 100,000s+ photos, how to store and browse/find these efficiently?

  - by tobefound

  We currently store our photos in a structure like this: folder\1\10000 - 19999.JPG|ORF|TIF (10 000 files) folder\2\20000 - 29999.JPG|ORF|TIF (10 000 files) etc... They are stored on 4 different 2TB D-link NASes attached and shared on our office network (\\nas1, \\nas2, and so on...) Problems: 1) When a client (Windows only, Vista and 7) wishes to browse the let's say \\nas1\folder\1\ folder, performance is quite poor. A problem. List takes a long time to generate in explorer window. Even with icons turned off. 2) Initial access to the NAS itself is sometimes slow. Problem. SAN disks too expensive for us. Even with iSCSI interface/switch technology. I've read a lot of tech pages saying that storing 100 000+ files in one single folder shouldn't be a problem. But we don't dare go there now that we experience problems on a 10K level. All input greatly appreciated, /T

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• Would SSD drives benefit from a non-default allocation unit size?

  - by davebug

  The default allocation unit size recommended when formatting a drive in our current set-up is 4096 bytes. I understand the basics of the pros and cons of larger and smaller sizes (performance boost vs. space preservation) but it seems the benefits of a solid state drive (seek times massively lower than hard disks) may create a situation where a much smaller allocation size is not detrimental. Were this the case it would at least partially help to overcome the disadvantage of SSD (massively higher prices per GB). Is there a way to determine the 'cost' of smaller allocation sizes specifically related to seek times? Or are there any studies or articles recommending a change from the default based on this newer tech? (Assume the most average scattering of sizes program files, OS files, data, mp3s, text files, etc.)

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• peer to peer disk image transmission

  - by JackWu

  Installing linux/windows through pxe works smoothly for me. But downloading images(especially windows) is a headache. Let alone the time, bandwith usage is horrible. And p2p tech comes to my mind. But I have no clue how it works or where to start. Anyone knows how to setup p2p local network, and applies that on image transmission? Any advice, tutorials or experiences will be great. Thanks in advance.

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• What's an alternative to using public folders (in Outlook)?

  - by Ivo Flipse

  My colleagues abuse our mail servers public folders to store (old) emails so that everyone can read them using IMAP. I'm looking into good alternatives after reading this Tech Republic article: "10 reasons why you should begin phasing out Exchange public folders" The most important thing they need is access to emails from multiple computers without overloading our network. So do you have any suggestions for alternatives? If there's a nice combination with some CRM system it would be interesting too. Note: this doesn't have to be freeware, usability and efficiency are more important. The solution has to be Windows 32 bit only

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