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• Internal users can't receive email sent by application

  - by jdballard

  We have an application server that hosts a CRM application. It is using SMTP on it's own server to send emails. If I send an email using the application to [email protected], it shows up in my inbox. If I send an email to [email protected], it never shows up. It doesn't matter what address I put in for @MyCompanyDomain.com, they never get through. Any email addresses outside our domain/firewall get through. We're using Exchange 2007 and when I look at the message tracking logs, the missing messages don't show up there, either. Is there something I need to configure in Exchange or the SMTP server on the application server? I can't figure out why emails get outside the firewall but internal emails never show up. Thanks, Jeff

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• Outlook opening link in IE 64-bit

  - by Ken

  I am running CRM 4.0 plugin for outlook 2007. When I open a link in outlook it launches in IE8 64-bit. This will not work because it appears some on the feature in CRM 4.0 do not work in IE 64-bit. The default browser on the computer was FireFox. I change it to IE 32-bit and it is still behaving the same. Does anyone have any ideas outlook why it is opening in 64-bit? Is there a way to force Outlook to use the 32-bit version?

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• Client outlook account deleted on client system, Need to recover e-mails that are on server back cli

  - by chris

  Hello, I have 2 client compters running XP and MS office with Outlook 2007. I have a 2003 server running exchange. Clients e-mail account was removed on clients computer. But the e-mails are still on server as I see the mailbox with approx 14k of mail How do I restore the e-mail account on clients and retrieve the e-mail from server. I did not set up the outlook or exchange, so I do not know the e-mail settings. Any help? Chris

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• How do I use WAV files as a voicemail greeting in Exchange UM?

  - by Doug Luxem

  We are in the process of ditching Cisco Unity for Exchange 2007 Unified Messaging; however, I just came to realization that Exchange doesn't seem to provide a way to upload a WAV file to be used as a voicemail greeting. This could be a problem, since we have several mailboxes that use professionally recorded greetings. I found this article which shows how to access the data through MAPI, but it does not provide a way to upload new files. Note, this is not for the auto attendants, but for actual voicemail greetings.

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• Why do funky characters show up in these Microsoft Word equations?

  - by mipadi

  A colleague sent me a document created with Microsoft Office 2007 that contains equations. On her end, the document looks fine; however, on my end, the equations show up with these funky characters overlaid on them: Why do these weird characters show up, and how do I fix it? The equations appear like this in both .doc and .docx documents. Additionally, when I double-click on the equations to edit them, I get a warning that the equations were created with a newer version of the equation editor, and when I close the editing window, the equations are gone completely. I think this might indicate a compatibility problem, but I am not sure of a solution.

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• Mark as read on delete in Outlook?

  - by x3ja

  I'd like Outlook to mark any messages I delete to be marked as read. For bonus points, I'd like it to only do this on messages that I have opened/previewed before pressing delete since this means I've looked at the content and chosen to delete it. I know I can set it to mark as read after x seconds when I'm looking at it, that's not what I want. I also know that I can move off the message & back on to it or right click to mark as read - still not what I want. I'm using Outlook 2007 in case that matters. [Edit: I just found I can at least mark as read with a keyboard shortcut: Ctrl-Q, but again, it'd be nice to not have to do this. More shortcuts here.]

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• Microsoft Entourage/Exchange Server problem: all objects disappeared from server - still in some for

  - by splattne

  One of our employees works with Entourage on his MacBook Pro (OSX 10.6) accessing Exchange Server 2007. Last Friday morning, I think while working over a VPN, Entourage (I think it was Entourage) deleted all his objects (mail, calendar, contacts) on the server and while creating a lot of strange folders (starting with underscores) on the client. The local data seems to be there, but not in a consistent form. Since the user's mailbox is rather big, I suspect, that there was some kind of "move" operation which did not complete. I tried to export the data, but the export stops because of a corrupted object. Is there a tool or another way to export or retrieve the local data? Edit - FYI: we solved the problem getting his data from the previous night's backup.

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• How to solve Microsoft Office error 1402 on Windows 7?

  - by yihang

  I have installed Microsoft Office on my new Windows 7 64-bit system. Recently, it encounter some error and i tried to re-install it. It wa\sn't successful. So, I have to use Microsoft Install Clean Up to uninstall Microsoft Office. When I tried to install it back, I received this message: Microsoft Office 2007 encountered an error during setup. Error 1402. Setup cannot open the registry key. {a bunch of long keys}. Verify that you have sufficient permissions to access the registry or contact Microsoft Product Support Service for assistance. For information about how to contact PSS, see {a *chm file}. After that, I tried to run the setup as admin but I ended up woth the same error. So, what should I do to solve this problem?

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• Outlook Search Folder - Unread Mail in shared mailbox

  - by Garrett

  I have a user who is trying to configure the Unread Mail search folder for a shared mailbox in Outlook 2007. I believe last time we accomplished this by doing an advanced find, and saving the search. However, on this computer I can't search more than one folder of the shared mailbox at a time. Everything I have read online says this isn't possible, but we have one user who has it set up and working perfectly. There's no additional software or indexing, not even Windows Desktop Search 4.0 updates installed.

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• Using a PivotTable to Count Items in Access

  - by Sandra

  I have a list of text entries and I want to count how often each entry appears in the list. e.g. Berlin Paris London London Paris Paris Paris The result would be Berlin 1 Paris 4 London 2 This result easy do to achieve with an pivot table in MS Excel (see: Count Items in Excel). My data not in spreadsheet in Excel but in a MS Access database table. So in order to avoid constant switching between Access and Excel and I would like to handle everything in Access (either Access 2007 or 2010). I know there are pivot tables in Access and I know how to display one, but I was unable to find out how to count the number of occurrences. Thank you!

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• Basic Exchange Deployment Question

  - by charnley

  I have come into a situation where I need to deploy a new Exchange server at a small company. I haven't dealt with the newest version of Exchange (2010) yet, but am familiar with 2003 and 2007. The site is currently running one Exchange 2003 server, which hosts about 100 mailboxes. We have new hardware for an additional server, and this is where I need some advice. Should I install Exchange 2010 on the new hardware and leave the older server as-is? Do I upgrade the old server and use it as a bridgehead or replication partner (there is nothing wrong with it other than it is a few years old and running Win2003/Exchange2003)? Can I leave the older 2003 server alone with only the POP mailboxes on it, and will it peacefully co-exist with the new server? Any advice is very appreciated!

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• How can you change the OST data file that a Windows/Outlook email profile points to?

  - by Howiecamp

  I'm running Outlook 2007 on Windows 7. I'd like to change the OST data file that a Windows/Outlook email profile points to. I've attempt to change it as follows: Go in to the "Mail" Control Panel applet Click the "Data Files..." button Double-click the particular email account Click the "Advanced" tab Click the "Offline Folder File Settings..." button The resulting dialog box has the "File:" textbox and the "Browse" button disabled. I've searched the registry for a match (so I could possibly change it there) but found nothing.

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• Strange problem with Exchange client connection

  - by Sam Cogan

  I've got a strange problem with an Exchange 2007 server running on SBS 2008. It's been working fine for users for the last 5 months, then 5 days ago they started getting a problem where Outlook would popup a window asking for credentials. If the user enters there credentials it pops up again and again, however if the user cancels the box it goes away and outlook continues to work fine. These clients all connect using Outlook Anywhere, and OWA access is also working fine. I had thought this message box may have been to do with other POP or IMAP accounts being configured in Outlook, but it's not the case. I have re-configured Outlook Anywhere on the server but to no avail. Using the RPC diagnostic tool in Outlook shows no problems. There are no errors showing in the event log. The server seems to be running fine, so to me this seems like either a client, or an RPC over HTTP issue, but I'm not getting anywhere finding the cause, any help is appreciated!

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• Recovering OST file without profile

  - by Philippe

  We have a Microsoft Exchange Server 2007 and offer this solution to many customers. Recently, a customer had his personal Exchange server crash (which is what made him our customer). He called some technician to see if he could repair his server before calling us, but this said tech wasn't able to do anything for them. Now that all his mailbox are on our server, he would like to transfer his old emails over to the new profile, but the tech deleted all profiles on the client machines while trying to repair his Exchange server. So my customer still has the OST files but they are not related to any profiles. Is there any way to re-attach them to a profile, or to convert them into PST files that he could then import into his new profile? The only thing I found were third party software that could to the conversion, but I am wondering if Microsoft has any tools that could re-attach the OST to a new profile. I have also tried the scanpst.exe and scanost.exe to no avail. Thank you

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• Open MS Office templates with Firefox ?

  - by evowinds

  Hello Guys; I've a problem with Firefox or MS Office maybe both of them. Our firm has an Intranet and publishes some documents via Intra. MS Office 2007 is used to create document templates and stored as "file://depo/ISO9001//Form/_Form.xlt, _Form.dot" in the server. Unfortunately Firefox can't open these templates or downloads over Intra. Is there any solution to this issue? I don't want to use Firefox after IE after Firefox. Many thanks and any help will be appreciated.

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• Is there a way to allow administrators to change or reset user passwords?

  - by Jon Seigel

  We have a custom MembershipProvider implementation using form-based authentication (FBA) under Sharepoint 2007. I've searched high and low on Google, but only found: Active directory and FBA implementations to allow users to change their own password Active directory instructions (including video!) for administrators to change other users' passwords Have we missed an option to enable the latter under FBA? Should this work by default and is the MembershipProvider misbehaving? The procedure to do this as under active directory would be ideal, but the "Change Password" link does not appear in the Edit User screen. We verified that the logged-in user is a site collection administrator.

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• Preventing a confirmation pop-up when updating fields in Word

  - by Gilles

  In Word 2007, an obvious candidate for updating all the fields in a range is myrange.Fields.Update But if the range is the element of ActiveDocument.StoryRanges corresponding to the footnotes, endnotes or comments, this triggers a confirmation pop-up “Word cannot undo this action. Do you want to continue?” What is this pop-up telling me about? How do I get rid of it (if it's not important)? An obvious workaround is to iterate over the fields and call each field's Update method. It doesn't fire up that question. But if I do this, what do I miss? following up to How do I update all fields in a Word document

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• How to remove an "extra" (unwanted) network from a windows 2008 failover cluster?

  - by Trondh

  Hi, We had a severe crash on one node of our 2-node Windows 2008 / Exchange 2007 CCR Cluster the other day, and i tried to rebuild the node from scratch. I'm using this as a rough outline: http://edmckinzie.spaces.live.com/Blog/cns!687C72A5909E4230!508.entry?sa=641979772 The problem: Our cluster was originally setup with only one NIC per host, as this is supposedly supported in Win2008 (no dedicated heartbeat NIC). When I add my freshly installed node to the cluster, it shows up with two cluster networks, "Cluster Network 1" & 2. The existing node's NIC has been placed in one cluster network and my fresh installed has ended up in the other. I can't find anywhere in the GUI to choose which cluster network each physical NIC should be part of, but i KNOW I have done this before. Time is of the essence on this one, so I was hoping someone in here had the answer on the top of their head... Thanks for any pointers. regards, Trond Hindenes

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• Team Foundation Server 2010 and Sharepoint/WSS3.0

  - by Liam

  As I'm new to Team Foundation Server, this may seem a bit of a daft question but I have been tasked with installing TFS2010. What I want to know is, do I have to have a full version of MOSS 2007 installed to build a project dashboard for TFS or can I get away with just using WSS 3.0 that comes with TFS? Having looked through the docs for TFS, I get the idea that I have to have a full Sharepoint installation somewhere. Though I'd like this to be clarified if possible. Thanks in advance.

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• Email client supporting multiple accounts

  - by TGP1994

  I've been using Microsoft Outlook for a very long time, although one thing that has bugged me is how multiple email accounts are handled. As far as I can tell, there isn't a set and straightforward way of managing multiple accounts in one instance of outlook. For example, when I create an email, saving it as a draft will by default dump it into the first personal folder that I have open, which in my current case, is not where I want it. I would like all trash, spam, drafts, contacts, etc. etc. to be handled on a PF by PF basis. Now to my question: Is there a way to accomplish the task of email account "segregation" in Outlook (2007 is my current version), or is there another client that handles this in a more organized fashion? Note: I don't use most of the features in outlook (I hardly even need special formatting for my messages), I generally just send and read mail, and get a few attachments, so leaving Outlook wouldn't be too much of a stretch for me.

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• Can Excel sorts be saved and used again?

  - by Robert Kerr

  On an Excel 2007 worksheet, I have several tables, each sharing the same columns. For every table, I sort in several particular ways, depending on the task at hand. It gets tedious going to the Data tab, clicking Sort, unchecking the "my data has headers" checkbox, then add/removing the columns and ordering sort criteria. Is it possible to: * Save a given sort criteria (a named sort)? * Apply the sort against any selected range? * Create a button to execute each saved sort? In the end, I would create 4 or 5 named sorts and a button for each on the worksheet. Then would be able to select any range of rows, from any table, and click one of the sort buttons. The sort would execute.

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• Problem with OWA search. Mailstore catalogues

  - by Anthony

  Dear All, I have trawled for the last few days but have not been able to come up with a solution; any help would be much appreciated. Exchange 2007 STD on Windows 2003 64Bit and users report search not working in OWA. So I first check indexing is enabled on the mail stores Get-MailboxDatabase |ft Name,IndexEnabled which all report true, So I try a test Test-ExchangeSearch [email protected] Which is a false -1 Ok, So I run the reset - resetsearchindex.ps1 this works and the event log reports the stores being crawled and finished. BUT- My complete catalogue data is 300kb - LOL! I wish! Obviously all tests fail so I do it manually; Stop indexing service, Delete catalogues. Restart Still no dice, This is where I’m up to, I have tried many different variations of the above and being through oodles of MS documentation Has anyone got any ideas?

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• Word is ignoring my 'Match Destination Formatting' preference when pasting text

  - by CreeDorofl

  I'm stuck using word 2007 at the office. It has options for retaining formatting, pasting as plain text, and pasting text to match the destination's formatting. That last option is the one I want, but word is blatantly ignoring it. I copy some text from a PDF, paste into word, and it retains the PDF's formatting... even though I went into options -- advanced -- changed all the dropdowns to "Match Destination Formatting". It also ignores "text only" option... It retains the exact mix of bold, italic, normal text & fonts. I can work around it by pasting to a plain text file, then pasting into word. Or I can do paste special -- unformatted text. But this is so irritating... I just want to ctrl+V and not hassle with it every single time. Is there a better fix?

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• Microsoft Excel Error

  - by Chris

  I am working with a user that has Office 2007 installed. When they open excel with a blank workbook and then they try to close excel without having done anything, it gets hung for about a minute or two and then gives the warning message: "Microsoft Office Excel is waiting on another application to complete an OLE action." Has anyone ever seen this happen before? If so can you please help me figure out how to resolve this. It doesn't matter what excel file they open or if it is a blank/new workbook. Please Help.

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• Outlook collapses IMAP folders by default

  - by Aron Rotteveel

  I recently switched my mail account from POP3 to IMAP and created server-side rules to help me manage my mail better. I use Outlook 2007 as a mail client. For some reason, it seems then ever since I switched to IMAP, all my folders are collapsed by default. Since my folder tree goes down 4 levels, this is pretty annoying. I don't know any better than Outlook remembering my folder preferences, but it seems to forget them as soon as I close the program now. Is there any cause for this, and more importantly, is there a known fix for this problem?

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