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• The Krewe App Post-Mortem

  - by Chris Gardner

  Originally posted on: http://geekswithblogs.net/freestylecoding/archive/2014/05/23/the-krewe-app-post-mortem.aspxNow that teched has come and gone, I thought I would use this opportunity to do a little post-mortem on The Krewe app. It is one thing to test the app at home. It is a completely different animal to see how it responds in the environment TechEd creates. At a future time, I will list all the things that I would like to change with the app. At this point, I will find some good way to get community feedback. I want to break all this down screen by screen. We'll start with the screen I got right. The first of these is the events calendar. This is the one screen that, to you guys, just worked. However, there was an issue here. When I wrote v1 for last year, I was lazy and placed everything in CST. This caused problems with the achievements, which I will explain later. Furthermore, the event locations were not check-in locations. This created another problem with the achievements. Next, we get to the Twitter page. For what this page does, it works great. For those that don't know, I have an Azure Worker Role that polls Twitter pretty close to the rate limit. I cache these results in my database, and serve them upon request. This gives me great control over the content. I just have to remember to flush past tweets after a period, to save database growth. The next screen is the check-in screen. This screen has been the bane of my existence since I first created the thing. Last year, I used a background task to check people out of locations after they traveled. This year, I removed the background task in favor of a foursquare model. You are checked out after 3 hours or when you check-in to some other location. This seemed to work well, until those pesky achievements came into the mix. Again, more on this later. Next, I want to address the Connect and Connections screens together. I wanted to use some of the capabilities of the phone, and NFC seemed a natural choice. From this, I came up with the gamification aspects of the app. Since we are, fundamentally, a networking organization, I wanted to encourage people to actually network. Users could make and share a profile, similar to a virtual business card. I just had to figure out how to get people to use the feature. Why not just give someone a business card? Thus, the achievements were born. This was such a good idea. It would have been a great idea, if I have come up with it about two months earlier... When I came up with these ideas, I had about 2 weeks to implement them. Version 1 of the app was, basically, a pure consumption app. We provided data and centralized it. With version 2, the app became a much more interactive experience. The API was not ready for this change in such a short period of time. Most of this became apparent when I started implementing the achievements. The achievements based on count and specific person when fairly easy. The problem came with tying them to locations and events. This took some true SQL kung fu. This also showed me the rookie mistake of putting CST, not UTC, in the database. Once I got all of that cleaned up, I had to find a way to get the achievement system to talk to the phone. I knew I needed to be able to dynamically add achievements. I wouldn't know the precise location of some things until I got to Houston. I wanted the server to approve the achievements. This, unfortunately, required a decent data connection. Some achievements required GPS levels of location accuracy in areas of network triangulation. All of this became a huge nightmare. My flagship feature was based on some silly assumptions. Still, I managed to get 31 people to get the first achievement (Make 1 Connection.) Quite a few of those managed to get to the higher levels. Soon, I will post a list of the feature and changes that need to happen to the API. This includes things like proper objects for communication, geo-fencing, and caching. However, that is for another day.

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• Slow boot on Ubuntu 12.04

  - by Hailwood

  My Ubuntu is booting really slow (Windows is booting faster...). I am using Ubuntu a Dell Inspiron 1545 Pentium(R) Dual-Core CPU T4300 @ 2.10GHz, 4GB Ram, 500GB HDD running Ubuntu 12.04 with gnome-shell 3.4.1. After running dmesg the culprit seems to be this section, in particular the last three lines: [26.557659] ADDRCONF(NETDEV_UP): eth0: link is not ready [26.565414] ADDRCONF(NETDEV_UP): eth0: link is not ready [27.355355] Console: switching to colour frame buffer device 170x48 [27.362346] fb0: radeondrmfb frame buffer device [27.362347] drm: registered panic notifier [27.362357] [drm] Initialized radeon 2.12.0 20080528 for 0000:01:00.0 on minor 0 [27.617435] init: udev-fallback-graphics main process (1049) terminated with status 1 [30.064481] init: plymouth-stop pre-start process (1500) terminated with status 1 [51.708241] CE: hpet increased min_delta_ns to 20113 nsec [59.448029] eth2: no IPv6 routers present But I have no idea how to start debugging this. sudo lshw -C video $ sudo lshw -C video *-display description: VGA compatible controller product: RV710 [Mobility Radeon HD 4300 Series] vendor: Hynix Semiconductor (Hyundai Electronics) physical id: 0 bus info: pci@0000:01:00.0 version: 00 width: 32 bits clock: 33MHz capabilities: pm pciexpress msi vga_controller bus_master cap_list rom configuration: driver=fglrx_pci latency=0 resources: irq:48 memory:e0000000-efffffff ioport:de00(size=256) memory:f6df0000-f6dfffff memory:f6d00000-f6d1ffff After loading the propriety driver my new dmesg log is below (starting from the first major time gap): [2.983741] EXT4-fs (sda6): mounted filesystem with ordered data mode. Opts: (null) [25.094327] ADDRCONF(NETDEV_UP): eth0: link is not ready [25.119737] udevd[520]: starting version 175 [25.167086] lp: driver loaded but no devices found [25.215341] fglrx: module license 'Proprietary. (C) 2002 - ATI Technologies, Starnberg, GERMANY' taints kernel. [25.215345] Disabling lock debugging due to kernel taint [25.231924] wmi: Mapper loaded [25.318414] lib80211: common routines for IEEE802.11 drivers [25.318418] lib80211_crypt: registered algorithm 'NULL' [25.331631] [fglrx] Maximum main memory to use for locked dma buffers: 3789 MBytes. [25.332095] [fglrx] vendor: 1002 device: 9552 count: 1 [25.334206] [fglrx] ioport: bar 1, base 0xde00, size: 0x100 [25.334229] pci 0000:01:00.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16 [25.334235] pci 0000:01:00.0: setting latency timer to 64 [25.337109] [fglrx] Kernel PAT support is enabled [25.337140] [fglrx] module loaded - fglrx 8.96.4 [Mar 12 2012] with 1 minors [25.342803] Adding 4189180k swap on /dev/sda7. Priority:-1 extents:1 across:4189180k [25.364031] type=1400 audit(1338241723.027:2): apparmor="STATUS" operation="profile_load" name="/sbin/dhclient" pid=606 comm="apparmor_parser" [25.364491] type=1400 audit(1338241723.031:3): apparmor="STATUS" operation="profile_load" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=606 comm="apparmor_parser" [25.364760] type=1400 audit(1338241723.031:4): apparmor="STATUS" operation="profile_load" name="/usr/lib/connman/scripts/dhclient-script" pid=606 comm="apparmor_parser" [25.394328] wl 0000:0c:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17 [25.394343] wl 0000:0c:00.0: setting latency timer to 64 [25.415531] acpi device:36: registered as cooling_device2 [25.416688] input: Video Bus as /devices/LNXSYSTM:00/device:00/PNP0A03:00/device:34/LNXVIDEO:00/input/input6 [25.416795] ACPI: Video Device [VID] (multi-head: yes rom: no post: no) [25.416865] [Firmware Bug]: Duplicate ACPI video bus devices for the same VGA controller, please try module parameter "video.allow_duplicates=1"if the current driver doesn't work. [25.425133] lib80211_crypt: registered algorithm 'TKIP' [25.448058] snd_hda_intel 0000:00:1b.0: PCI INT A -> GSI 21 (level, low) -> IRQ 21 [25.448321] snd_hda_intel 0000:00:1b.0: irq 47 for MSI/MSI-X [25.448353] snd_hda_intel 0000:00:1b.0: setting latency timer to 64 [25.738867] eth1: Broadcom BCM4315 802.11 Hybrid Wireless Controller 5.100.82.38 [25.761213] input: HDA Intel Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input7 [25.761406] input: HDA Intel Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input8 [25.783432] dcdbas dcdbas: Dell Systems Management Base Driver (version 5.6.0-3.2) [25.908318] EXT4-fs (sda6): re-mounted. Opts: errors=remount-ro [25.928155] input: Dell WMI hotkeys as /devices/virtual/input/input9 [25.960561] udevd[543]: renamed network interface eth1 to eth2 [26.285688] init: failsafe main process (835) killed by TERM signal [26.396426] input: PS/2 Mouse as /devices/platform/i8042/serio2/input/input10 [26.423108] input: AlpsPS/2 ALPS GlidePoint as /devices/platform/i8042/serio2/input/input11 [26.511297] Bluetooth: Core ver 2.16 [26.511383] NET: Registered protocol family 31 [26.511385] Bluetooth: HCI device and connection manager initialized [26.511388] Bluetooth: HCI socket layer initialized [26.511391] Bluetooth: L2CAP socket layer initialized [26.512079] Bluetooth: SCO socket layer initialized [26.530164] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [26.530168] Bluetooth: BNEP filters: protocol multicast [26.553893] type=1400 audit(1338241724.219:5): apparmor="STATUS" operation="profile_replace" name="/sbin/dhclient" pid=928 comm="apparmor_parser" [26.554860] Bluetooth: RFCOMM TTY layer initialized [26.554866] Bluetooth: RFCOMM socket layer initialized [26.554868] Bluetooth: RFCOMM ver 1.11 [26.557910] type=1400 audit(1338241724.223:6): apparmor="STATUS" operation="profile_load" name="/usr/lib/lightdm/lightdm/lightdm-guest-session-wrapper" pid=927 comm="apparmor_parser" [26.559166] type=1400 audit(1338241724.223:7): apparmor="STATUS" operation="profile_replace" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=928 comm="apparmor_parser" [26.559574] type=1400 audit(1338241724.223:8): apparmor="STATUS" operation="profile_replace" name="/usr/lib/connman/scripts/dhclient-script" pid=928 comm="apparmor_parser" [26.575519] type=1400 audit(1338241724.239:9): apparmor="STATUS" operation="profile_load" name="/usr/lib/telepathy/mission-control-5" pid=931 comm="apparmor_parser" [26.581100] type=1400 audit(1338241724.247:10): apparmor="STATUS" operation="profile_load" name="/usr/lib/telepathy/telepathy-*" pid=931 comm="apparmor_parser" [26.582794] type=1400 audit(1338241724.247:11): apparmor="STATUS" operation="profile_load" name="/usr/bin/evince" pid=929 comm="apparmor_parser" [26.605672] ppdev: user-space parallel port driver [27.592475] sky2 0000:09:00.0: eth0: enabling interface [27.604329] ADDRCONF(NETDEV_UP): eth0: link is not ready [27.606962] ADDRCONF(NETDEV_UP): eth0: link is not ready [27.852509] vesafb: mode is 1024x768x32, linelength=4096, pages=0 [27.852513] vesafb: scrolling: redraw [27.852515] vesafb: Truecolor: size=0:8:8:8, shift=0:16:8:0 [27.852523] mtrr: type mismatch for e0000000,400000 old: write-back new: write-combining [27.852527] mtrr: type mismatch for e0000000,200000 old: write-back new: write-combining [27.852531] mtrr: type mismatch for e0000000,100000 old: write-back new: write-combining [27.852534] mtrr: type mismatch for e0000000,80000 old: write-back new: write-combining [27.852538] mtrr: type mismatch for e0000000,40000 old: write-back new: write-combining [27.852541] mtrr: type mismatch for e0000000,20000 old: write-back new: write-combining [27.852544] mtrr: type mismatch for e0000000,10000 old: write-back new: write-combining [27.852548] mtrr: type mismatch for e0000000,8000 old: write-back new: write-combining [27.852551] mtrr: type mismatch for e0000000,4000 old: write-back new: write-combining [27.852554] mtrr: type mismatch for e0000000,2000 old: write-back new: write-combining [27.852558] mtrr: type mismatch for e0000000,1000 old: write-back new: write-combining [27.853154] vesafb: framebuffer at 0xe0000000, mapped to 0xffffc90005580000, using 3072k, total 3072k [27.853405] Console: switching to colour frame buffer device 128x48 [27.853426] fb0: VESA VGA frame buffer device [28.539800] fglrx_pci 0000:01:00.0: irq 48 for MSI/MSI-X [28.540552] [fglrx] Firegl kernel thread PID: 1168 [28.540679] [fglrx] Firegl kernel thread PID: 1169 [28.540789] [fglrx] Firegl kernel thread PID: 1170 [28.540932] [fglrx] IRQ 48 Enabled [29.845620] [fglrx] Gart USWC size:1236 M. [29.845624] [fglrx] Gart cacheable size:489 M. [29.845629] [fglrx] Reserved FB block: Shared offset:0, size:1000000 [29.845632] [fglrx] Reserved FB block: Unshared offset:fc21000, size:3df000 [29.845635] [fglrx] Reserved FB block: Unshared offset:1fffb000, size:5000 [59.700023] eth2: no IPv6 routers present

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• Feedback Filtration&ndash;Processing Negative Comments for Positive Gains

  - by D'Arcy Lussier

  After doing 7 conferences, 5 code camps, and countless user group events, I feel that this is a post I need to write. I actually toyed with other names for this post, however those names would just lend itself to the type of behaviour I want people to avoid – the reactionary, emotional response that speaks to some deeper issue beyond immediate facts and context. Humans are incredibly complex creatures. We’re also emotional, which serves us well in certain situations but can hinder us in others. Those of us in leadership build up a thick skin because we tend to encounter those reactionary, emotional responses more often, and we’re held to a higher standard because of our positions. While we could react with emotion ourselves, as the saying goes – fighting fire with fire just makes a bigger fire. So in this post I’ll share my thought process for dealing with negative feedback/comments and how you can still get value from them. The Thought Process Let’s take a real-world example. This week I held the Prairie IT Pro & Dev Con event. We’ve gotten a lot of session feedback already, most of it overwhelmingly positive. But some not so much – and some to an extreme I rarely see but isn’t entirely surprising to me. So here’s the example from a person we’ll refer to as Mr. Horrible: How was the speaker? Horrible! Worst speaker ever! Did the session meet your expectations? Hard to tell, speaker ruined it. Other Comments: DO NOT bring this speaker back! He was at this conference last year and I hoped enough negative feedback would have taught you to not bring him back...obviously not...I will not return to this conference next year if this speaker is brought back. Now those are very strong words. “Worst speaker ever!” “Speaker ruined it” “I will not return to this conference next year if the speaker is brought back”. The speakers I invite to speak at my conference are not just presenters but friends and colleagues. When I see this, my initial reaction is of course very emotional: I get defensive, I get angry, I get offended. So that’s where the process kicks in. Step 1 – Take a Deep Breath Take a deep breath, calm down, and walk away from the keyboard. I didn’t do that recently during an email convo between some colleagues and it ended up in my reacting emotionally on Twitter – did I mention those colleagues follow my Twitter feed? Yes, I ate some crow. Ok, now that we’re calm, let’s move on to step 2. Step 2 – Strip off the Emotion We need to take off the emotion that people wrap their words in and identify the root issues. For instance, if I see: “I hated this session, the presenter was horrible! He spoke so fast I couldn’t make out what he was saying!” then I drop off the personal emoting (“I hated…”) and the personal attack (“the presenter was horrible”) and focus on the real issue this person had – that the speaker was talking too fast. Now we have a root cause of the displeasure. However, we’re also dealing with humans who are all very different. Before I call up the speaker to talk about his speaking pace, I need to do some other things first. Back to our Mr. Horrible example, I don’t really have much to go on. There’s no details of how the speaker “ruined” the session or why he’s the “worst speaker ever”. In this case, the next step is crucial. Step 3 – Validate the Feedback When I tell people that we really like getting feedback for the sessions, I really really mean it. Not just because we want to hear what individuals have to say but also because we want to know what the group thought. When a piece of negative feedback comes in, I validate it against the group. So with the speaker Mr. Horrible commented on, I go to the feedback and look at other people’s responses: 2 x Excellent 1 x Alright 1 x Not Great 1 x Horrible (our feedback guy) That’s interesting, it’s a bit all over the board. If we look at the comments more we find that the people who rated the speaker excellent liked the presentation style and found the content valuable. The one guy who said “Not Great” even commented that there wasn’t anything really wrong with the presentation, he just wasn’t excited about it. In that light, I can try to make a few assumptions: - Mr. Horrible didn’t like the speakers presentation style - Mr. Horrible was expecting something else that wasn’t communicated properly in the session description - Mr. Horrible, for whatever reason, just didn’t like this presenter Now if the feedback was overwhelmingly negative, there’s a different pattern – one that validates the negative feedback. Regardless, I never take something at face value. Even if I see really good feedback, I never get too happy until I see that there’s a group trend towards the positive. Step 4 – Action Plan Once I’ve validated the feedback, then I need to come up with an action plan around it. Let’s go back to the other example I gave – the one with the speaker going too fast. I went and looked at the feedback and sure enough, other people commented that the speaker had spoken too quickly. Now I can go back to the speaker and let him know so he can get better. But what if nobody else complained about it? I’d still mention it to the speaker, but obviously one person’s opinion needs to be weighed as such. When we did PrDC Winnipeg in 2011, I surveyed the attendees about the food. Everyone raved about it…except one person. Am I going to change the menu next time for that one person while everyone else loved it? Of course not. There’s a saying – A sure way to fail is to try to please everyone. Let’s look at the Mr. Horrible example. What can I communicate to the speaker with such limited information provided in the feedback from Mr. Horrible? Well looking at the groups feedback, I can make a few suggestions: - Ensure that people understand in the session description the style of the talk - Ensure that people understand the level of detail/complexity of the talk and what prerequisite knowledge they should have I’m looking at it as possibly Mr. Horrible assumed a much more advanced talk and was disappointed, while the positive feedback by people who – from their comments – suggested this was all new to them, were thrilled with the session level. Step 5 – Follow Up For some feedback, I follow up personally. Especially with negative or constructive feedback, its important to let the person know you heard them and are making changes because of their comments. Even if their comments were emotionally charged and overtly negative, it’s still important to reach out personally and professionally. When you remove the emotion, negative comments can be the best feedback you get. Also, people have bad days. We’ve all had one of “those days” where we talked more sternly than normal to someone, or got angry at something we’d normally shrug off. We have various stresses in our lives and sometimes they seep out in odd ways. I always try to give some benefit of the doubt, and re-evaluate my view of the person after they’ve responded to my communication. But, there is such a thing as garbage feedback. What Mr. Horrible wrote is garbage. It’s mean spirited. It’s hateful. It provides nothing constructive at all. And a tell-tale sign that feedback is garbage – the person didn’t leave their name even though there was a field for it. Step 6 – Delete It Feedback must be processed in its raw form, and the end products should drive improvements. But once you’ve figured out what those things are, you shouldn’t leave raw feedback lying around. They are snapshots in time that taken alone can be damaging. Also, you should never rest on past praise. In a future blog post, I’m going to talk about how we can provide great feedback that, even when its critical, can still be constructive.

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• Implementing an Interceptor Using NHibernate’s Built In Dynamic Proxy Generator

  - by Ricardo Peres

  NHibernate 3.2 came with an included proxy generator, which means there is no longer the need – or the possibility, for that matter – to choose Castle DynamicProxy, LinFu or Spring. This is actually a good thing, because it means one less assembly to deploy. Apparently, this generator was based, at least partially, on LinFu. As there are not many tutorials out there demonstrating it’s usage, here’s one, for demonstrating one of the most requested features: implementing INotifyPropertyChanged. This interceptor, of course, will still feature all of NHibernate’s functionalities that you are used to, such as lazy loading, and such. We will start by implementing an NHibernate interceptor, by inheriting from the base class NHibernate.EmptyInterceptor. This class does not do anything by itself, but it allows us to plug in behavior by overriding some of its methods, in this case, Instantiate: 1: public class NotifyPropertyChangedInterceptor : EmptyInterceptor 2: { 3: private ISession session = null; 4:  5: private static readonly ProxyFactory factory = new ProxyFactory(); 6:  7: public override void SetSession(ISession session) 8: { 9: this.session = session; 10: base.SetSession(session); 11: } 12:  13: public override Object Instantiate(String clazz, EntityMode entityMode, Object id) 14: { 15: Type entityType = Type.GetType(clazz); 16: IProxy proxy = factory.CreateProxy(entityType, new _NotifyPropertyChangedInterceptor(), typeof(INotifyPropertyChanged)) as IProxy; 17: 18: _NotifyPropertyChangedInterceptor interceptor = proxy.Interceptor as _NotifyPropertyChangedInterceptor; 19: interceptor.Proxy = this.session.SessionFactory.GetClassMetadata(entityType).Instantiate(id, entityMode); 20:  21: this.session.SessionFactory.GetClassMetadata(entityType).SetIdentifier(proxy, id, entityMode); 22:  23: return (proxy); 24: } 25: } Then we need a class that implements the NHibernate dynamic proxy behavior, let’s place it inside our interceptor, because it will only need to be used there: 1: class _NotifyPropertyChangedInterceptor : NHibernate.Proxy.DynamicProxy.IInterceptor 2: { 3: private PropertyChangedEventHandler changed = delegate { }; 4:  5: public Object Proxy 6: { 7: get; 8: set;} 9:  10: #region IInterceptor Members 11:  12: public Object Intercept(InvocationInfo info) 13: { 14: Boolean isSetter = info.TargetMethod.Name.StartsWith("set_") == true; 15: Object result = null; 16:  17: if (info.TargetMethod.Name == "add_PropertyChanged") 18: { 19: PropertyChangedEventHandler propertyChangedEventHandler = info.Arguments[0] as PropertyChangedEventHandler; 20: this.changed += propertyChangedEventHandler; 21: } 22: else if (info.TargetMethod.Name == "remove_PropertyChanged") 23: { 24: PropertyChangedEventHandler propertyChangedEventHandler = info.Arguments[0] as PropertyChangedEventHandler; 25: this.changed -= propertyChangedEventHandler; 26: } 27: else 28: { 29: result = info.TargetMethod.Invoke(this.Proxy, info.Arguments); 30: } 31:  32: if (isSetter == true) 33: { 34: String propertyName = info.TargetMethod.Name.Substring("set_".Length); 35: this.changed(this.Proxy, new PropertyChangedEventArgs(propertyName)); 36: } 37:  38: return (result); 39: } 40:  41: #endregion 42: } What this does for every interceptable method (those who are either virtual or from the INotifyPropertyChanged) is: For methods that came from the INotifyPropertyChanged interface, add_PropertyChanged and remove_PropertyChanged (yes, events are methods ), we add an implementation that adds or removes the event handlers to the delegate which we declared as changed; For all the others, we direct them to the place where they are actually implemented, which is the Proxy field; If the call is setting a property, it fires afterwards the PropertyChanged event. In order to use this, we need to add the interceptor to the Configuration before building the ISessionFactory: 1: using (ISessionFactory factory = cfg.SetInterceptor(new NotifyPropertyChangedInterceptor()).BuildSessionFactory()) 2: { 3: using (ISession session = factory.OpenSession()) 4: using (ITransaction tx = session.BeginTransaction()) 5: { 6: Customer customer = session.Get<Customer>(100); //some id 7: INotifyPropertyChanged inpc = customer as INotifyPropertyChanged; 8: inpc.PropertyChanged += delegate(Object sender, PropertyChangedEventArgs e) 9: { 10: //fired when a property changes 11: }; 12: customer.Address = "some other address"; //will raise PropertyChanged 13: customer.RecentOrders.ToList(); //will trigger the lazy loading 14: } 15: } Any problems, questions, do drop me a line!

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• Stir Trek: Iron Man Edition Recap and Photos

  - by Brian Jackett

  If you’ve noticed my blogging activity has reduced in frequency and technical content lately it’s primarily due to all of the conferences I’ve been attending, speaking at, or planning in the past few months.  This past Friday myself and six other dedicated individuals put on Stir Trek: Iron Man Edition as the culmination of a few months of hard work.  For those unfamiliar, Stir Trek is a web developer conference that was founded last year as an event to showcase content from Microsoft’s MIX conference and end the day with a private showing of the then just-released Star Trek movie.  This year’s conference expanded from 2 to 4 content tracks and upped the number of tickets from 350 to 600.  Even more amazing was the fact that we had 592 people show up day of the event for the lowest drop-off percentage of any conference I’ve been to before.   Nerd Dinner and Swag Bags     The night before Stir Trek: Iron Man Edition we hosted a nerd dinner at the Polaris Shopping mall food court with about 30 in attendance.  Nerd dinners are a great time to meet others passionate about technology and socialize before the whirlwind of the conference hits.  After the nerd dinner 20+ volunteers headed to the conference location and helped us stuff swag bags.  This in and of itself was a monumental task of putting together 600 swag bags with numerous leaflets, sponsor items, and t-shirts.  A big thanks goes out to all who assisted us that night so that we could finish in just under 2 hours instead of taking all night.  My sleep schedule also thanks you. Morning of Stir Trek     After getting a decent amount of sleep I arrived at Marcus Crosswoods theater at 6am to begin setting up for the day.  Myself and Jody Morgan were in charge of registration so we got tables set up, laid out swag bags, and organized our volunteer crew to assist with checking-in attendees.  Despite having 600+ people registration went fairly smoothly and got the day off to a great start.  I especially appreciated the 3+ cups of coffee from Crimson Cup, a local coffee shop.  For any of you that know me you’ll know that I rarely drink coffee except a few times a year when I really need the energy, so that says a lot about how good their coffee is.   Conference Starts     Once registration was completed the day kicked off with Molly Holzschlag keynoting.  Unfortunately Molly suffered from an ear infection and wasn’t able to fly so she had a virtual keynote and a session later in the day.  I was working behind the scenes on various tasks so I was only able to drop in very briefly on the keynote and rest of the morning sessions.  Throughout the day I tried to grab at least 1 or 2 pics of each presenter.  See my album below for the full set of pics.      For lunch we ordered around 150 pizzas from Mellow Mushroom, a local pizza place (notice the theme of supporting local businesses.)  Early on we were concerned about Mellow Mushroom being able to supply that many pizzas and get them delivered (still hot) to the theater, but they did an excellent job day of the event.  I wish I had gotten some pictures of the old school VW van they delivered the pizza in, but I was just a bit busy running around trying to get theaters ready for lunch.  We had attendees from last year who specifically requested that we have Mellow Mushroom supply lunch this year and I’m glad everything worked out being able to use them again.     During the afternoon I was able to attend a few sessions and hear some great content from various speakers.  It was also nice to just sit down and get off my feet for a bit.  After the last sessions the day concluded with a raffle.  There were a few logistical and technical issues that hampered our ability to smoothly conduct the raffle.  To those of you that agree the raffle wasn’t the smoothest experience I would like to say that the Stir Trek planning committee has already begun meeting to discuss ways of improving the conference for next year.  We are also accepting feedback (both positive and negative) at the following link: click here.  If you don’t wish to use the Joind In site you can also email me directly and I’ll be sure to pass along the feedback.   Iron Man 2 Movie     Last but not least, what Stir Trek event would be complete without the feature movie.  This year’s movie was Iron Man 2.  The theater had some really cool props and promotions (see pic below) for the movie.  I really enjoyed Iron Man 2, but I would recommend brushing up on the Iron Man comics and Marvel’s plans for future movies to understand some of the plot elements that come up.  Also make sure you stay through to the end of the movie credits to see a sneak peak of something special, that’s all I’ll say. Conclusion     Again a big thanks goes out to all of the speakers, sponsors, attendees, movie theater staff, volunteers, and everyone else involved in making this event great.  Also big thanks to my fellow Stir Trek planning committee members: Jeff Blankenburg, Matt Casto, Carey Payette, Jody Morgan, Rick Kierner, and Sarah Dutkiewitcz.  I am grateful for everything I learned while helping plan this event and look forward to being involved again next year.  For those interested we are currently targeting Thor as our movie theme for 2011 and then The Avengers for 2012.  These are tentative based on release dates that could shift as we get closer, but for now look solid.   Photos Pics on Facebook (includes tagging)     Stir Trek: Iron Man Edition photos on Facebook Pics on Live site (higher res)      View Full Album         -Frog Out

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• Big Data – Buzz Words: What is Hadoop – Day 6 of 21

  - by Pinal Dave

  In yesterday’s blog post we learned what is NoSQL. In this article we will take a quick look at one of the four most important buzz words which goes around Big Data – Hadoop. What is Hadoop? Apache Hadoop is an open-source, free and Java based software framework offers a powerful distributed platform to store and manage Big Data. It is licensed under an Apache V2 license. It runs applications on large clusters of commodity hardware and it processes thousands of terabytes of data on thousands of the nodes. Hadoop is inspired from Google’s MapReduce and Google File System (GFS) papers. The major advantage of Hadoop framework is that it provides reliability and high availability. What are the core components of Hadoop? There are two major components of the Hadoop framework and both fo them does two of the important task for it. Hadoop MapReduce is the method to split a larger data problem into smaller chunk and distribute it to many different commodity servers. Each server have their own set of resources and they have processed them locally. Once the commodity server has processed the data they send it back collectively to main server. This is effectively a process where we process large data effectively and efficiently. (We will understand this in tomorrow’s blog post). Hadoop Distributed File System (HDFS) is a virtual file system. There is a big difference between any other file system and Hadoop. When we move a file on HDFS, it is automatically split into many small pieces. These small chunks of the file are replicated and stored on other servers (usually 3) for the fault tolerance or high availability. (We will understand this in the day after tomorrow’s blog post). Besides above two core components Hadoop project also contains following modules as well. Hadoop Common: Common utilities for the other Hadoop modules Hadoop Yarn: A framework for job scheduling and cluster resource management There are a few other projects (like Pig, Hive) related to above Hadoop as well which we will gradually explore in later blog posts. A Multi-node Hadoop Cluster Architecture Now let us quickly see the architecture of the a multi-node Hadoop cluster. A small Hadoop cluster includes a single master node and multiple worker or slave node. As discussed earlier, the entire cluster contains two layers. One of the layer of MapReduce Layer and another is of HDFC Layer. Each of these layer have its own relevant component. The master node consists of a JobTracker, TaskTracker, NameNode and DataNode. A slave or worker node consists of a DataNode and TaskTracker. It is also possible that slave node or worker node is only data or compute node. The matter of the fact that is the key feature of the Hadoop. In this introductory blog post we will stop here while describing the architecture of Hadoop. In a future blog post of this 31 day series we will explore various components of Hadoop Architecture in Detail. Why Use Hadoop? There are many advantages of using Hadoop. Let me quickly list them over here: Robust and Scalable – We can add new nodes as needed as well modify them. Affordable and Cost Effective – We do not need any special hardware for running Hadoop. We can just use commodity server. Adaptive and Flexible – Hadoop is built keeping in mind that it will handle structured and unstructured data. Highly Available and Fault Tolerant – When a node fails, the Hadoop framework automatically fails over to another node. Why Hadoop is named as Hadoop? In year 2005 Hadoop was created by Doug Cutting and Mike Cafarella while working at Yahoo. Doug Cutting named Hadoop after his son’s toy elephant. Tomorrow In tomorrow’s blog post we will discuss Buzz Word – MapReduce. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• Searching for the Perfect Developer&rsquo;s Laptop.

  - by mbcrump

  I have been in the market for a new computer for several months. I set out with a budget of around $1200. I knew up front that the machine would be used for developing applications and maybe some light gaming. I kept switching between buying a laptop or a desktop but the laptop won because: With a Laptop, I can carry it everywhere and with a desktop I can’t. I searched for about 2 weeks and narrowed it down to a list of must-have’s : i7 Processor (I wasn’t going to settle for an i5 or AMD. I wanted a true Quad-core machine, not 2 dual-core fused together). 15.6” monitor SSD 128GB or Larger. – It’s almost 2011 and I don’t want an old standard HDD in this machine. 8GB of DDR3 Ram. – The more the better, right? 1GB Video Card (Prefer NVidia) – I might want to play games with this. HDMI Port – Almost a standard on new Machines. This would be used when I am on the road and want to stream Netflix to the HDTV in the Hotel room. Webcam Built-in – This would be to video chat with the wife and kids if I am on the road. 6-Cell Battery. – I’ve read that an i7 in a laptop really kills the battery. A 6-cell or 9-cell is even better. That is a pretty long list for a budget of around $1200. I searched around the internet and could not buy this machine prebuilt for under $1200. That was even with coupons and my company’s 10% Dell discount. The only way that I would get a machine like this was to buy a prebuilt and replace parts. I chose the  Lenovo Y560 on Newegg to start as my base. Below is a top-down picture of it.   Part 1: The Hardware The Specs for this machine: Color :  GrayOperating System : Windows 7 Home Premium 64-bitCPU Type : Intel Core i7-740QM(1.73GHz)Screen : 15.6" WXGAMemory Size : 4GB DDR3Hard Disk : 500GBOptical Drive : DVD±R/RWGraphics Card : ATI Mobility Radeon HD 5730Video Memory : 1GBCommunication : Gigabit LAN and WLANCard slot : 1 x Express Card/34Battery Life : Up to 3.5 hoursDimensions : 15.20" x 10.00" x 0.80" - 1.30"Weight : 5.95 lbs. This computer met most of the requirements above except that it didn’t come with an SSD or have 8GB of DDR3 Memory. So, I needed to start shopping except this time for an SSD. I asked around on twitter and other hardware forums and everyone pointed me to the Crucial C300 SSD. After checking prices of the drive, it was going to cost an extra $275 bucks and I was going from a spacious 500GB drive to 128GB. After watching some of the SSD videos on YouTube I started feeling better. Below is a pic of the Crucial C300 SSD. The second thing that I needed to upgrade was the RAM. It came with 4GB of DDR3 RAM, but it was slow. I decided to buy the Crucial 8GB (4GB x 2) Kit from Newegg. This RAM cost an extra $120 and had a CAS Latency of 7. In the end this machine delivered everything that I wanted and it cost around $1300. You are probably saying, well your budget was $1200. I have spare parts that I’m planning on selling on eBay or Anandtech.  =) If you are interested then shoot me an email and I will give you a great deal mbcrump[at]gmail[dot]com. 500GB Laptop 7200RPM HDD 4GB of DDR3 RAM (2GB x 2) faceVision HD 720p Camera – Unopened In the end my Windows Experience Rating of the SSD was 7.7 and the CPU 7.1. The max that you can get is a 7.9. Part 2: The Software I’m very lucky that I get a lot of software for free. When choosing a laptop, the OS really doesn’t matter because I would never keep the bloatware pre-installed or Windows 7 Home Premium on my main development machine. Matter of fact, as soon as I got the laptop, I immediately took out the old HDD without booting into it. After I got the SSD into the machine, I installed Windows 7 Ultimate 64-Bit. The BIOS was out of date, so I updated that to the latest version and started downloading drivers off of Lenovo’s site. I had to download the Wireless Networking Drivers to a USB-Key before I could get my machine on my wireless network. I also discovered that if the date on your computer is off then you cannot join the Windows 7 Homegroup until you fix it. I’m aware that most people like peeking into what programs other software developers use and I went ahead and listed my “essentials” of a fresh build. I am a big Silverlight guy, so naturally some of the software listed below is specific to Silverlight. You should also check out my master list of Tools and Utilities for the .NET Developer. See a killer app that I’m missing? Feel free to leave it in the comments below. My Software Essential List. CPU-Z Dropbox Everything Search Tool Expression Encoder Update Expression Studio 4 Ultimate Foxit Reader Google Chrome Infragistics NetAdvantage Ultimate Edition Keepass Microsoft Office Professional Plus 2010 Microsoft Security Essentials 2  Mindscape Silverlight Elements Notepad 2 (with shell extension) Precode Code Snippet Manager RealVNC Reflector ReSharper v5.1.1753.4 Silverlight 4 Toolkit Silverlight Spy Snagit 10 SyncFusion Reporting Controls for Silverlight Telerik Silverlight RadControls TweetDeck Virtual Clone Drive Visual Studio 2010 Feature Pack 2 Visual Studio 2010 Ultimate VS KB2403277 Update to get Feature Pack 2 to work. Windows 7 Ultimate 64-Bit Windows Live Essentials 2011 Windows Live Writer Backup. Windows Phone Development Tools That is pretty much it, I have a new laptop and am happy with the purchase. If you have any questions then feel free to leave a comment below.  Subscribe to my feed

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• ASP.NET Web Forms Extensibility: Control Adapters

  - by Ricardo Peres

  All ASP.NET controls from version 2.0 can be associated with a control adapter. A control adapter is a class that inherits from ControlAdapter and it has the chance to interact with the control(s) it is targeting so as to change some of its properties or alter its output. I talked about control adapters before and they really a cool feature. The ControlAdapter class exposes virtual methods for some well known lifecycle events, OnInit, OnLoad, OnPreRender and OnUnload that closely match their Control counterparts, but are fired before them. Because the control adapter has a reference to its target Control, it can cast it to its concrete class and do something with it before its lifecycle events are actually fired. The adapter is also notified before the control is rendered (BeginRender), after their children are renderes (RenderChildren) and after itself is rendered (Render): this way the adapter can modify the control’s output. Control adapters may be specified for any class inheriting from Control, including abstract classes, web server controls and even pages. You can, for example, specify a control adapter for the WebControl and UserControl classes, but, curiously, not for Control itself. When specifying a control adapter for a page, it must inherit from PageAdapter instead of ControlAdapter. The adapter for a control, if specified, can be found on the protected Adapter property, and for a page, on the PageAdapter property. The first use of control adapters that came to my attention was for changing the output of standard ASP.NET web controls so that they were more based on CSS and less on HTML tables: it was the CSS Friendly Control Adapters project, now available at http://code.google.com/p/aspnetcontroladapters/. They are interesting because you specify them in one location and they apply anywhere a control of the target type is created. Mind you, it applies to controls declared on markup as well as controls created by code with the new operator. So, how do you use control adapters? The most usual way is through a browser definition file. In it, you specify a set of control adapters and their target controls, for a given browser. This browser definition file is a XML file with extension .Browser, and can either be global (%WINDIR%\Microsoft.NET\Framework64\vXXXX\Config\Browsers) or local to the web application, in which case, it must be placed inside the App_Browsers folder at the root of the web site. It looks like this: 1: <browsers> 2: <browser refID="Default"> 3: <controlAdapters> 4: <adapter controlType="System.Web.UI.WebControls.TextBox" adapterType="MyNamespace.TextBoxAdapter, MyAssembly" /> 5: </controlAdapters> 6: </browser> 7: </browsers> A browser definition file targets a specific browser, so you can have different definitions for Chrome, IE, Firefox, Opera, as well as for specific version of each of those (like IE8, Firefox3). Alternatively, if you set the target to Default, it will apply to all. The reason to pick a specific browser and version might be, for example, in order to circumvent some limitation present in that specific version, so that on markup you don’t need to be concerned with that. Another option is through the the current Browser object of the request: 1: this.Context.Request.Browser.Adapters.Add(typeof(TextBox).FullName, typeof(TextBoxAdapter).FullName); This must go very early on the page lifecycle, for example, on the OnPreInit event, or even on Application_Start. You have to specify the full class name for both the target control and the adapter. Of course, you have to do this for every request, because it won’t be persisted. As an example, you may know that the classic TextBox control renders an HTML input tag if its TextMode is set to SingleLine and a textarea if set to MultiLine. Because the textarea has no notion of maximum length, unlike the input, something must be done in order to enforce this. Here’s a simple suggestion: 1: public class TextBoxControlAdapter : ControlAdapter 2: { 3: protected TextBox Target 4: { 5: get 6: { 7: return (this.Control as TextBox); 8: } 9: } 10:  11: protected override void OnLoad(EventArgs e) 12: { 13: if ((this.Target.MaxLength > 0) && (this.Target.TextMode == TextBoxMode.MultiLine)) 14: { 15: if (this.Target.Page.ClientScript.IsClientScriptBlockRegistered("TextBox_KeyUp") == false) 16: { 17: if (this.Target.Page.ClientScript.IsClientScriptBlockRegistered(this.Target.Page.GetType(), "TextBox_KeyUp") == false) 18: { 19: String script = String.Concat("function TextBox_KeyUp(sender) { if (sender.value.length > ", this.Target.MaxLength, ") { sender.value = sender.value.substr(0, ", this.Target.MaxLength, "); } }\n"); 20:  21: this.Target.Page.ClientScript.RegisterClientScriptBlock(this.Target.Page.GetType(), "TextBox_KeyUp", script, true); 22: } 23:  24: this.Target.Attributes["onkeyup"] = "TextBox_KeyUp(this)"; 25: } 26: } 27: 28: base.OnLoad(e); 29: } 30: } What it does is, for every TextBox control, if it is set for multi line and has a defined maximum length, it injects some JavaScript that will filter out any content that exceeds this maximum length. This will occur for any TextBox that you may have on your site, or any class that inherits from it. You can use any of the previous options to register this adapter. Stay tuned for more ASP.NET Web Forms extensibility tips!

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• Reg Gets a Job at Red Gate (and what happens behind the scenes)

  - by red(at)work

  Mr Reg Gater works at one of Cambridge’s many high-tech companies. He doesn’t love his job, but he puts up with it because... well, it could be worse. Every day he drives to work around the Red Gate roundabout, wondering what his boss is going to blame him for today, and wondering if there could be a better job out there for him. By late morning he already feels like handing his notice in. He got the hacky look from his boss for being 5 minutes late, and then they ran out of tea. Again. He goes to the local sandwich shop for lunch, and picks up a Red Gate job menu and a Book of Red Gate while he’s waiting for his order. That night, he goes along to Cambridge Geek Nights and sees some very enthusiastic Red Gaters talking about the work they do; it sounds interesting and, of all things, fun. He takes a quick look at the job vacancies on the Red Gate website, and an hour later realises he’s still there – looking at videos, photos and people profiles. He especially likes the Red Gate’s Got Talent page, and is very impressed with Simon Johnson’s marathon time. He thinks that he’d quite like to work with such awesome people. It just so happens that Red Gate recently decided that they wanted to hire another hot shot team member. Behind the scenes, the wheels were set in motion: the recruitment team met with the hiring manager to understand exactly what they’re looking for, and to decide what interview tests to do, who will do the interviews, and to kick-start any interview training those people might need. Next up, a job description and job advert were written, and the job was put on the market. Reg applies, and his CV lands in the Recruitment team’s inbox and they open it up with eager anticipation that Reg could be the next awesome new starter. He looks good, and in a jiffy they’ve arranged an interview. Reg arrives for his interview, and is greeted by a smiley receptionist. She offers him a selection of drinks and he feels instantly relaxed. A couple of interviews and an assessment later, he gets a job offer. We make his day and he makes ours by accepting, and becoming one of the 60 new starters so far this year. Behind the scenes, things start moving all over again. The HR team arranges for a “Welcome” goodie box to be whisked out to him, prepares his contract, sends an email to Information Services (Or IS for short - we’ll come back to them), keeps in touch with Reg to make sure he knows what to expect on his first day, and of course asks him to fill in the all-important wiki questionnaire so his new colleagues can start to get to know him before he even joins. Meanwhile, the IS team see an email in SupportWorks from HR. They see that Reg will be starting in the sales team in a few days’ time, and they know exactly what to do. They pull out a new machine, and within minutes have used their automated deployment software to install every piece of software that a new recruit could ever need. They also check with Reg’s new manager to see if he has any special requirements that they could help with. Reg starts and is amazed to find a fully configured machine sitting on his desk, complete with stationery and all the other tools he’ll need to do his job. He feels even more cared for after he gets a workstation assessment, and realises he’d be comfier with an ergonomic keyboard and a footstool. They arrive minutes later, just like that. His manager starts him off on his induction and sales training. Along with job-specific training, he’ll also have a buddy to help him find his feet, and loads of pre-arranged demos and introductions. Reg settles in nicely, and is great at his job. He enjoys the canteen, and regularly eats one of the 40,000 meals provided each year. He gets used to the selection of teas that are available, develops a taste for champagne launch parties, and has his fair share of the 25,000 cups of coffee downed at Red Gate towers each year. He goes along to some Feel Good Fund events, and donates a little something to charity in exchange for a turn on the chocolate fountain. He’s looking a little scruffy, so he decides to get his hair cut in between meetings, just in time for the Red Gate birthday company photo. Reg starts a new project: identifying existing customers to up-sell to new bundles. He talks with the web team to generate lists of qualifying customers who haven’t recently been sent marketing emails, and sends emails out, using a new in-house developed tool to schedule follow-up calls in CRM for the same group. The customer responds, saying they’d like to upgrade but are having a licensing problem – Reg sends the issue to Support, and it gets routed to the web team. The team identifies a workaround, and the bug gets scheduled into the next maintenance release in a fortnight’s time (hey; they got lucky). With all the new stuff Reg is working on, he realises that he’d be way more efficient if he had a third monitor. He speaks to IS and they get him one - no argument. He also needs a test machine and then some extra memory. Done. He then thinks he needs an iPad, and goes to ask for one. He gets told to stop pushing his luck. Some time later, Reg’s wife has a baby, so Reg gets 2 weeks of paid paternity leave and a bunch of flowers sent to his house. He signs up to the childcare scheme so that he doesn’t have to pay National Insurance on the first £243 of his childcare. The accounts team makes it all happen seamlessly, as they did with his Give As You Earn payments, which come out of his wages and go straight to his favorite charity. Reg’s sales career is going well. He’s grateful for the help that he gets from the product support team. How do they answer all those 900-ish support calls so effortlessly each month? He’s impressed with the patches that are sent out to customers who find “interesting behavior” in their tools, and to the customers who just must have that new feature. A little later in his career at Red Gate, Reg decides that he’d like to learn about management. He goes on some management training specially customised for Red Gate, joins the Management Book Club, and gets together with other new managers to brainstorm how to get the most out of one to one meetings with his team. Reg decides to go for a game of Foosball to celebrate his good fortune with his team, and has to wait for Finance to finish. While he’s waiting, he reflects on the wonderful time he’s had at Red Gate. He can’t put his finger on what it is exactly, but he knows he’s on to a good thing. All of the stuff that happened to Reg didn’t just happen magically. We’ve got teams of people working relentlessly behind the scenes to make sure that everyone here is comfortable, safe, well fed and caffeinated to the max.

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• ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

  - by Andreea Vaduva

  Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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• Wednesday at OpenWorld: Identity Management

  - by Tanu Sood

  Divide and conquer! Yes, divide and conquer today at Oracle OpenWorld with your colleagues to make the most of all things Identity Management since there’s a lot going on. Here’ the line-up for today: Wednesday, October 3, 2012 CON9458: End End-User-Managed Passwords and Increase Security with Oracle Enterprise Single Sign-On Plus 10:15 a.m. – 11:15 a.m., Moscone West 3008 Most customers have a broad variety of applications (internal, external, web, client server, host etc) and single sign-on systems that extend to some, but not all systems. This session will focus on how customers are using enterprise single sign-on can help extend single sign-on to virtually any application, without costly application modification while laying a foundation that will enable integration with a broader identity management platform. CON9494: Sun2Oracle: Identity Management Platform Transformation 11:45 a.m. – 12:45 p.m., Moscone West 3008 Sun customers are actively defining strategies for how they will modernize their identity deployments. Learn how customers like Avea and SuperValu are leveraging their Sun investment, evaluating areas of expansion/improvement and building momentum. CON9631: Entitlement-centric Access to SOA and Cloud Services 11:45 a.m. – 12:45 p.m., Marriott Marquis, Salon 7 How do you enforce that a junior trader can submit 10 trades/day, with a total value of $5M, if market volatility is low? How can hide sensitive patient information from clerical workers but make it visible to specialists as long as consent has been given or there is an emergency? In this session, Uberether and HerbaLife take the stage with Oracle to demonstrate how you can enforce such entitlements on a service not just within your intranet but also right at the perimeter. CON3957 - Delivering Secure Wi-Fi on the Tube as an Olympics Legacy from London 2012 11:45 a.m. – 12:45 p.m., Moscone West 3003 In this session, Virgin Media, the U.K.’s first combined provider of broadband, TV, mobile, and home phone services, shares how it is providing free secure Wi-Fi services to the London Underground, using Oracle Virtual Directory and Oracle Entitlements Server, leveraging back-end legacy systems that were never designed to be externalized. As an Olympics 2012 legacy, the Oracle architecture will form a platform to be consumed by other Virgin Media services such as video on demand. CON9493: Identity Management and the Cloud 1:15 p.m. – 2:15 p.m., Moscone West 3008 Security is the number one barrier to cloud service adoption.  Not so for industry leading companies like SaskTel, ConAgra foods and UPMC. This session will explore how these organizations are using Oracle Identity with cloud services and how some are offering identity management as a cloud service. CON9624: Real-Time External Authorization for Middleware, Applications, and Databases 3:30 p.m. – 4:30 p.m., Moscone West 3008 As organizations seek to grant access to broader and more diverse user populations, the importance of centrally defined and applied authorization policies become critical; both to identify who has access to what and to improve the end user experience.  This session will explore how customers are using attribute and role-based access to achieve these goals. CON9625: Taking Control of WebCenter Security 5:00 p.m. – 6:00 p.m., Moscone West 3008 Many organizations are extending WebCenter in a business to business scenario requiring secure identification and authorization of business partners and their users. Leveraging LADWP’s use case, this session will focus on how customers are leveraging, securing and providing access control to Oracle WebCenter portal and mobile solutions. EVENTS: Identity Management Customer Advisory Board 2:30 p.m. – 3:30 p.m., Four Seasons – Yerba Buena Room This invitation-only event is designed exclusively for Customer Advisory Board (CAB) members to provide product strategy and roadmap updates. Identity Management Meet & Greet Networking Event 3:30 p.m. – 4:30 p.m., Meeting Session 4:30 p.m. – 5:30 p.m., Cocktail Reception Yerba Buena Room, Four Seasons Hotel, 757 Market Street, San Francisco The CAB meeting will be immediately followed by an open Meet & Greet event hosted by Oracle Identity Management executives and product management team. Do take this opportunity to network with your peers and connect with the Identity Management customers. For a complete listing, refer to the Focus on Identity Management document. And as always, you can find us on @oracleidm on twitter and FaceBook. Use #oow and #idm to join in the conversation.

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• Subterranean IL: Constructor constraints

  - by Simon Cooper

  The constructor generic constraint is a slightly wierd one. The ECMA specification simply states that it: constrains [the type] to being a concrete reference type (i.e., not abstract) that has a public constructor taking no arguments (the default constructor), or to being a value type. There seems to be no reference within the spec to how you actually create an instance of a generic type with such a constraint. In non-generic methods, the normal way of creating an instance of a class is quite different to initializing an instance of a value type. For a reference type, you use newobj: newobj instance void IncrementableClass::.ctor() and for value types, you need to use initobj: .locals init ( valuetype IncrementableStruct s1 ) ldloca 0 initobj IncrementableStruct But, for a generic method, we need a consistent method that would work equally well for reference or value types. Activator.CreateInstance<T> To solve this problem the CLR designers could have chosen to create something similar to the constrained. prefix; if T is a value type, call initobj, and if it is a reference type, call newobj instance void !!0::.ctor(). However, this solution is much more heavyweight than constrained callvirt. The newobj call is encoded in the assembly using a simple reference to a row in a metadata table. This encoding is no longer valid for a call to !!0::.ctor(), as different constructor methods occupy different rows in the metadata tables. Furthermore, constructors aren't virtual, so we would have to somehow do a dynamic lookup to the correct method at runtime without using a MethodTable, something which is completely new to the CLR. Trying to do this in IL results in the following verification error: newobj instance void !!0::.ctor() [IL]: Error: Unable to resolve token. This is where Activator.CreateInstance<T> comes in. We can call this method to return us a new T, and make the whole issue Somebody Else's Problem. CreateInstance does all the dynamic method lookup for us, and returns us a new instance of the correct reference or value type (strangely enough, Activator.CreateInstance<T> does not itself have a .ctor constraint on its generic parameter): .method private static !!0 CreateInstance<.ctor T>() { call !!0 [mscorlib]System.Activator::CreateInstance<!!0>() ret } Going further: compiler enhancements Although this method works perfectly well for solving the problem, the C# compiler goes one step further. If you decompile the C# version of the CreateInstance method above: private static T CreateInstance() where T : new() { return new T(); } what you actually get is this (edited slightly for space & clarity): .method private static !!T CreateInstance<.ctor T>() { .locals init ( [0] !!T CS$0$0000, [1] !!T CS$0$0001 ) DetectValueType: ldloca.s 0 initobj !!T ldloc.0 box !!T brfalse.s CreateInstance CreateValueType: ldloca.s 1 initobj !!T ldloc.1 ret CreateInstance: call !!0 [mscorlib]System.Activator::CreateInstance<T>() ret } What on earth is going on here? Looking closer, it's actually quite a clever performance optimization around value types. So, lets dissect this code to see what it does. The CreateValueType and CreateInstance sections should be fairly self-explanatory; using initobj for value types, and Activator.CreateInstance for reference types. How does the DetectValueType section work? First, the stack transition for value types: ldloca.s 0 // &[!!T(uninitialized)] initobj !!T // ldloc.0 // !!T box !!T // O[!!T] brfalse.s // branch not taken When the brfalse.s is hit, the top stack entry is a non-null reference to a boxed !!T, so execution continues to to the CreateValueType section. What about when !!T is a reference type? Remember, the 'default' value of an object reference (type O) is zero, or null. ldloca.s 0 // &[!!T(null)] initobj !!T // ldloc.0 // null box !!T // null brfalse.s // branch taken Because box on a reference type is a no-op, the top of the stack at the brfalse.s is null, and so the branch to CreateInstance is taken. For reference types, Activator.CreateInstance is called which does the full dynamic lookup using reflection. For value types, a simple initobj is called, which is far faster, and also eliminates the unboxing that Activator.CreateInstance has to perform for value types. However, this is strictly a performance optimization; Activator.CreateInstance<T> works for value types as well as reference types. Next... That concludes the initial premise of the Subterranean IL series; to cover the details of generic methods and generic code in IL. I've got a few other ideas about where to go next; however, if anyone has any itching questions, suggestions, or things you've always wondered about IL, do let me know.

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• Collide with rotation of the object

  - by Lahiru

  I'm developing a mirror for lazer beam(Ball sprite). There I'm trying to redirect the laze beam according to the ration degree of the mirror(Rectangle). How can I collide the ball to the correct angle if the colliding object is with some angle(45 deg) rather than colliding back. here is an screen shot of my work here is my code using System; using System.Collections.Generic; using System.Linq; using Microsoft.Xna.Framework; using Microsoft.Xna.Framework.Audio; using Microsoft.Xna.Framework.Content; using Microsoft.Xna.Framework.GamerServices; using Microsoft.Xna.Framework.Graphics; using Microsoft.Xna.Framework.Input; using Microsoft.Xna.Framework.Media; namespace collision { /// <summary> /// This is the main type for your game /// </summary> public class Game1 : Microsoft.Xna.Framework.Game { GraphicsDeviceManager graphics; SpriteBatch spriteBatch; Texture2D ballTexture; Rectangle ballBounds; Vector2 ballPosition; Vector2 ballVelocity; float ballSpeed = 30f; Texture2D blockTexture; Rectangle blockBounds; Vector2 blockPosition; private Vector2 origin; KeyboardState keyboardState; //Font SpriteFont Font1; Vector2 FontPos; private String displayText; public Game1() { graphics = new GraphicsDeviceManager(this); Content.RootDirectory = "Content"; } /// <summary> /// Allows the game to perform any initialization it needs to before starting to run. /// This is where it can query for any required services and load any non-graphic /// related content. Calling base.Initialize will enumerate through any components /// and initialize them as well. /// </summary> protected override void Initialize() { // TODO: Add your initialization logic here ballPosition = new Vector2(this.GraphicsDevice.Viewport.Width / 2, this.GraphicsDevice.Viewport.Height * 0.25f); blockPosition = new Vector2(this.GraphicsDevice.Viewport.Width / 2, this.GraphicsDevice.Viewport.Height /2); ballVelocity = new Vector2(0, 1); base.Initialize(); } /// <summary> /// LoadContent will be called once per game and is the place to load /// all of your content. /// </summary> protected override void LoadContent() { // Create a new SpriteBatch, which can be used to draw textures. spriteBatch = new SpriteBatch(GraphicsDevice); ballTexture = Content.Load<Texture2D>("ball"); blockTexture = Content.Load<Texture2D>("mirror"); //create rectangles based off the size of the textures ballBounds = new Rectangle((int)(ballPosition.X - ballTexture.Width / 2), (int)(ballPosition.Y - ballTexture.Height / 2), ballTexture.Width, ballTexture.Height); blockBounds = new Rectangle((int)(blockPosition.X - blockTexture.Width / 2), (int)(blockPosition.Y - blockTexture.Height / 2), blockTexture.Width, blockTexture.Height); origin.X = blockTexture.Width / 2; origin.Y = blockTexture.Height / 2; // TODO: use this.Content to load your game content here Font1 = Content.Load<SpriteFont>("SpriteFont1"); FontPos = new Vector2(graphics.GraphicsDevice.Viewport.Width - 100, 20); } /// <summary> /// UnloadContent will be called once per game and is the place to unload /// all content. /// </summary> protected override void UnloadContent() { // TODO: Unload any non ContentManager content here } /// <summary> /// Allows the game to run logic such as updating the world, /// checking for collisions, gathering input, and playing audio. /// </summary> /// <param name="gameTime">Provides a snapshot of timing values.</param> /// private float RotationAngle; float circle = MathHelper.Pi * 2; float angle; protected override void Update(GameTime gameTime) { // Allows the game to exit if (GamePad.GetState(PlayerIndex.One).Buttons.Back == ButtonState.Pressed) this.Exit(); // TODO: Add your update logic here //check for collision between the ball and the block, or if the ball is outside the bounds of the screen if (ballBounds.Intersects(blockBounds) || !GraphicsDevice.Viewport.Bounds.Contains(ballBounds)) { //we have a simple collision! //if it has hit, swap the direction of the ball, and update it's position ballVelocity = -ballVelocity; ballPosition += ballVelocity * ballSpeed; } else { //move the ball a bit ballPosition += ballVelocity * ballSpeed; } //update bounding boxes ballBounds.X = (int)ballPosition.X; ballBounds.Y = (int)ballPosition.Y; blockBounds.X = (int)blockPosition.X; blockBounds.Y = (int)blockPosition.Y; keyboardState = Keyboard.GetState(); float val = 1.568017f/90; if (keyboardState.IsKeyDown(Keys.Space)) RotationAngle = RotationAngle + (float)Math.PI; if (keyboardState.IsKeyDown(Keys.Left)) RotationAngle = RotationAngle - val; angle = (float)Math.PI / 4.0f; // 90 degrees RotationAngle = angle; // RotationAngle = RotationAngle % circle; displayText = RotationAngle.ToString(); base.Update(gameTime); } /// <summary> /// This is called when the game should draw itself. /// </summary> /// <param name="gameTime">Provides a snapshot of timing values.</param> protected override void Draw(GameTime gameTime) { GraphicsDevice.Clear(Color.CornflowerBlue); // TODO: Add your drawing code here spriteBatch.Begin(); // Find the center of the string Vector2 FontOrigin = Font1.MeasureString(displayText) / 2; spriteBatch.DrawString(Font1, displayText, FontPos, Color.White, 0, FontOrigin, 1.0f, SpriteEffects.None, 0.5f); spriteBatch.Draw(ballTexture, ballPosition, Color.White); spriteBatch.Draw(blockTexture, blockPosition,null, Color.White, RotationAngle,origin, 1.0f, SpriteEffects.None, 0f); spriteBatch.End(); base.Draw(gameTime); } } }

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• Monitoring your WCF Web Apis with AppFabric

  - by cibrax

  The other day, Ron Jacobs made public a template in the Visual Studio Gallery for enabling monitoring capabilities to any existing WCF Http service hosted in Windows AppFabric. I thought it would be a cool idea to reuse some of that for doing the same thing on the new WCF Web Http stack. Windows AppFabric provides a dashboard that you can use to dig into some metrics about the services usage, such as number of calls, errors or information about different events during a service call. Those events not only include information about the WCF pipeline, but also custom events that any developer can inject and make sense for troubleshooting issues.      This monitoring capabilities can be enabled on any specific IIS virtual directory by using the AppFabric configuration tool or adding the following configuration sections to your existing web app, <system.serviceModel> <serviceHostingEnvironment aspNetCompatibilityEnabled="true" multipleSiteBindingsEnabled="true" /> <diagnostics etwProviderId="3e99c707-3503-4f33-a62d-2289dfa40d41"> <endToEndTracing propagateActivity="true" messageFlowTracing="true" /> </diagnostics> <behaviors> <serviceBehaviors> <behavior name=""> <etwTracking profileName="EndToEndMonitoring Tracking Profile" /> </behavior> </serviceBehaviors> </behaviors> </system.serviceModel>   <microsoft.applicationServer> <monitoring> <default enabled="true" connectionStringName="ApplicationServerMonitoringConnectionString" monitoringLevel="EndToEndMonitoring" /> </monitoring> </microsoft.applicationServer> Bad news is that none of the configuration above can be easily set on code by using the new configuration model for WCF Web stack.  A good thing is that you easily disable it in the configuration when you no longer need it, and also uses ETW, a general-purpose and high-speed tracing facility provided by the operating system (it’s part of the windows kernel). By adding that configuration section, AppFabric will start monitoring your service automatically and providing some basic event information about the service calls. You need some custom code for injecting custom events in the monitoring data. What I did here is to copy and refactor the “WCFUserEventProvider” class provided as sample in the Ron’s template to make it more TDD friendly when using IoC. I created a simple interface “ILogger” that any service (or resource) can use to inject custom events or monitoring information in the AppFabric database. public interface ILogger { bool WriteError(string name, string format, params object[] args); bool WriteWarning(string name, string format, params object[] args); bool WriteInformation(string name, string format, params object[] args); } The “WCFUserEventProvider” class implements this interface by making possible to send the events to the AppFabric monitoring database. The service or resource implementation can receive an “ILogger” as part of the constructor. [ServiceContract] [Export] public class OrderResource { IOrderRepository repository; ILogger logger;   [ImportingConstructor] public OrderResource(IOrderRepository repository, ILogger logger) { this.repository = repository; this.logger = logger; }   [WebGet(UriTemplate = "{id}")] public Order Get(string id, HttpResponseMessage response) { var order = this.repository.All.FirstOrDefault(o => o.OrderId == int.Parse(id, CultureInfo.InvariantCulture)); if (order == null) { response.StatusCode = HttpStatusCode.NotFound; response.Content = new StringContent("Order not found"); }   this.logger.WriteInformation("Order Requested", "Order Id {0}", id);   return order; } } The example above uses “MEF” as IoC for injecting a repository and the logger implementation into the service. You can also see how the logger is used to write an information event in the monitoring database. The following image illustrates how the custom event is injected and the information becomes available for any user in the dashboard. An issue that you might run into and I hope the WCF and AppFabric teams fixed soon is that any WCF service that uses friendly URLs with ASP.NET routing does not get listed as a available service in the WCF services tab in the AppFabric console. The complete example is available to download from here.

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• Top Reasons You Need A User Engagement Platform

  - by Michael Snow

  Guest post by: Amit Sircar, Senior Sales Consultant, Oracle Deliver complex enterprise functionality through a simple intuitive and unified User Interface (UI) The modern enterprise contains a wide range of applications that are used to manage the business and drive competitive advantages. Organizations respond by creating a complex structure that results in a functional and management grouping of users. Each of these groups of users requires access to multiple applications and information sources in order to perform their job functions. This leads to the lack of a unified view of enterprise information, inconsistent user interfaces and disjointed security. To be effective, portals must be designed from the end-user perspective, enabling the user to accomplish as many tasks as possible while visiting the fewest number of portals. This requires rethinking the way that portals are built, moving from a functional business unit perspective to a user-focused, process-oriented point of view. Oracle WebCenter provides the Common User Experience Architecture that allows organizations to seamlessly present a unified view of enterprise information tailored to a particular user’s role and preferences. This architecture provides the best practices, design patterns and delivery mechanism for myriad services, applications, and data sources.  In order to serve as a primary system of access, Oracle WebCenter also provides access to unstructured content and to other users via integrated search, service-oriented artifacts, content management, and collaboration tools. Provide a modern and engaging experience without modifying the core business application Web 2.0 technologies such as blogs, wikis, forums or social media sites are having a profound impact in the public internet.  These technologies can be leveraged by enterprises to add significant value to the business. Organizations need to integrate these technologies directly into their business applications while continuing to meet their security and governance needs. To deliver richer connections and become a more agile and intelligent business, WebCenter provides an enterprise portal platform that contains pre-integrated, standards-based Enterprise 2.0 services. These Enterprise 2.0 services can be easily accessed, integrated and utilized by users. By giving users the ability to use and integrate Enterprise 2.0 services such as tags, links, wikis, activities, blogs or social networking directly with their portals and applications, they are empowered to make richer connections, optimize their productivity, and ultimately increase the value of their applications. Foster a collaborative experience The organizational workplace has undergone a major change in the last decade. With increasing globalization and a distributed workforce, project teams may be physically separated by large distances. Online collaboration technologies are becoming a critical resource to enable virtual teams to share information and work together effectively. Oracle WebCenter delivers dynamic business communities with rich Services to empower teams to quickly and efficiently manage their information, applications, projects, and people without requiring IT assistance. It brings together the latest technology around Enterprise 2.0 and social computing, communities, personal productivity, and ad-hoc team interactions without any development effort. It enables the sharing and collaboration on team content, focusing an organization’s valuable resources on solving business problems, tapping into new ideas, and reducing time-to-market. Mobile Support The traditional workplace dynamics that required employees to access their work applications from their desktops have undergone a fundamental shift. Employees were used to primarily working from company offices and utilized an IT-issued computer for performing their job functions. With the introduction of flexible work hours and the growth of remote workers, more and more employees need the ability to remain productive even when they do not have access to a computer via the use of tablets and smartphones.  In addition, customers and citizens have come to expect 24x7 access to resources and websites from wherever they are located. Tablets and smartphones have empowered everyone to quickly access services they need anytime and from any place.  WebCenter provides out of the box capabilities to deliver the mobile experience in a seamless manner. Seeded device profiles and toolkits within WebCenter can be used to render the same web pages into multiple target devices such iPads, iPhones and android devices. Web designers can preview the portal using the built in simulator, make necessary updates and then deploy their UI design for the targeted device. Conclusion The competitive economy and resource constraints facing organizations today require them to find ways to make their applications, portals and Web sites more agile and intelligent and their knowledge workers more productive no matter where they are located. Organizations need to provide faster access to relevant information and resources, enhance existing applications and business processes with rich Enterprise 2.0 services, and seamlessly deliver content to mobile platforms. Oracle WebCenter successfully meets these challenges by providing the modern user experience platform for the enterprise and the Web.

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• The clock hands of the buffer cache

  - by Tony Davis

  Over a leisurely beer at our local pub, the Waggon and Horses, Phil Factor was holding forth on the esoteric, but strangely poetic, language of SQL Server internals, riddled as it is with 'sleeping threads', 'stolen pages', and 'memory sweeps'. Generally, I remain immune to any twinge of interest in the bowels of SQL Server, reasoning that there are certain things that I don't and shouldn't need to know about SQL Server in order to use it successfully. Suddenly, however, my attention was grabbed by his mention of the 'clock hands of the buffer cache'. Back at the office, I succumbed to a moment of weakness and opened up Google. He wasn't lying. SQL Server maintains various memory buffers, or caches. For example, the plan cache stores recently-used execution plans. The data cache in the buffer pool stores frequently-used pages, ensuring that they may be read from memory rather than via expensive physical disk reads. These memory stores are classic LRU (Least Recently Updated) buffers, meaning that, for example, the least frequently used pages in the data cache become candidates for eviction (after first writing the page to disk if it has changed since being read into the cache). SQL Server clearly needs some mechanism to track which pages are candidates for being cleared out of a given cache, when it is getting too large, and it is this mechanism that is somewhat more labyrinthine than I previously imagined. Each page that is loaded into the cache has a counter, a miniature "wristwatch", which records how recently it was last used. This wristwatch gets reset to "present time", each time a page gets updated and then as the page 'ages' it clicks down towards zero, at which point the page can be removed from the cache. But what is SQL Server is suffering memory pressure and urgently needs to free up more space than is represented by zero-counter pages (or plans etc.)? This is where our 'clock hands' come in. Each cache has associated with it a "memory clock". Like most conventional clocks, it has two hands; one "external" clock hand, and one "internal". Slava Oks is very particular in stressing that these names have "nothing to do with the equivalent types of memory pressure". He's right, but the names do, in that peculiar Microsoft tradition, seem designed to confuse. The hands do relate to memory pressure; the cache "eviction policy" is determined by both global and local memory pressures on SQL Server. The "external" clock hand responds to global memory pressure, in other words pressure on SQL Server to reduce the size of its memory caches as a whole. Global memory pressure – which just to confuse things further seems sometimes to be referred to as physical memory pressure – can be either external (from the OS) or internal (from the process itself, e.g. due to limited virtual address space). The internal clock hand responds to local memory pressure, in other words the need to reduce the size of a single, specific cache. So, for example, if a particular cache, such as the plan cache, reaches a defined "pressure limit" the internal clock hand will start to turn and a memory sweep will be performed on that cache in order to remove plans from the memory store. During each sweep of the hands, the usage counter on the cache entry is reduced in value, effectively moving its "last used" time to further in the past (in effect, setting back the wrist watch on the page a couple of hours) and increasing the likelihood that it can be aged out of the cache. There is even a special Dynamic Management View, sys.dm_os_memory_cache_clock_hands, which allows you to interrogate the passage of the clock hands. Frequently turning hands equates to excessive memory pressure, which will lead to performance problems. Two hours later, I emerged from this rather frightening journey into the heart of SQL Server memory management, fascinated but still unsure if I'd learned anything that I'd put to any practical use. However, I certainly began to agree that there is something almost Tolkeinian in the language of the deep recesses of SQL Server. Cheers, Tony.

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• Can Microsoft Build Appliances?

  - by andrewbrust

  Billy Hollis, my Visual Studio Live! colleague and fellow Microsoft Regional Director said recently, and I am paraphrasing, that the computing world, especially on the consumer side, has shifted from one of building hardware and software that makes things possible to do, to building products and technologies that make things easy to do.  Billy crystalized things perfectly, as he often does. In this new world of “easy to do,” Apple has done very well and Microsoft has struggled.  In the old world, customers wanted a Swiss Army Knife, with the most gimmicks and gadgets possible.  In the new world, people want elegantly cutlery.  They may want cake cutters and utility knives too, but they don’t want one device that works for all three tasks.  People don’t want tools, they want utensils.  People don’t want machines.  They want appliances. Microsoft Appliances: They Do Exist Microsoft has built a few appliance-like devices.  I would say XBox 360 is an appliance,  It’s versatile, mind you, but it’s the kind of thing you plug in, turn on and use, as opposed to set-up, tune, and open up to upgrade the internals.  Windows Phone 7 is an appliance too.  It’s a true smartphone, unlike Windows Mobile which was a handheld computer with a radio stack.  Zune is an appliance too, and a nice one.  It hasn’t attained much traction in the market, but that’s probably because the seminal consumer computing appliance -- the iPod – got there so much more quickly. In the embedded world, Mediaroom, Microsoft’s set-top product for the cable industry (used by AT&T U-Verse and others) is an appliance.  So is Microsoft’s Sync technology, used in Ford automobiles.  Even on the enterprise side, Microsoft has an appliance: SQL Server Parallel Data Warehouse Edition (PDW) combines Microsoft software with select OEMs’ server, networking and storage hardware.  You buy the appliance units from the OEMs, plug them in, connect them and go. I would even say that Bing is an appliance.  Not in the hardware sense, mind you.  But from the software perspective, it’s a single-purpose product that you visit or run, use and then move on.  You don’t have to install it (except the iOS and Android native apps where it’s pretty straightforward), you don’t have to customize it, you don’t have to program it.  Basically, you just use it. Microsoft Appliances that Should Exist But Microsoft builds a bunch of things that are not appliances.  Media Center is not an appliance, and it most certainly should be.  Instead, it’s an app that runs on Windows 7.  It runs full-screen and you can use this configuration to conceal the fact that Windows is under it, but eventually something will cause you to abandon that masquerade (like Patch Tuesday). The next version of Windows Home Server won’t, in my opinion, be an appliance either.  Now that the Drive Extender technology is gone, and users can’t just add and remove drives into and from a single storage pool, the product is much more like a IT server and less like an appliance-premised one.  Much has been written about this decision by Microsoft.  I’ll just sum it up in one word: pity. Microsoft doesn’t have anything remotely appliance-like in the tablet category, either.  Until it does, it likely won’t have much market share in that space either.  And of course, the bulk of Microsoft’s product catalog on the business side is geared to enterprise machines and not personal appliances. Appliance DNA: They Gotta Have It. The consumerization of IT is real, because businesspeople are consumers too.  They appreciate the fit and finish of appliances at home, and they increasingly feel entitled to have it at work too.  Secure and reliable push email in a smartphone is necessary, but it isn’t enough.  People want great apps and a pleasurable user experience too.  The full Microsoft Office product is needed at work, but a PC with a keyboard and mouse, or maybe a touch screen that uses a stylus (or requires really small fingers), to run Office isn’t enough either.  People want a flawless touch experience available for the times they want to read and take quick notes.  Until Microsoft realizes this fully and internalizes it, it will suffer defeats in the consumer market and even setbacks in the business market.  Think about how slow the Office upgrade cycle is…now imagine if the next version of Office had a first-class alternate touch UI and consider the possible acceleration in adoption rates. Can Microsoft make the appliance switch?  Can the appliance mentality become pervasive at the company?  Can Microsoft hasten its release cycles dramatically and shed the “some assembly required” paradigm upon which many of its products are based?  Let’s face it, the chances that Microsoft won’t make this transition are significant. But there are also encouraging signs, and they should not be ignored.  The appliances we have already discussed, especially Xbox, Zune and Windows Phone 7, are the most obvious in this regard.  The fact that SQL Server has an appliance SKU now is a more subtle but perhaps also more significant outcome, because that product sits so smack in the middle of Microsoft’s enterprise stack.  Bing is encouraging too, especially given its integrated travel, maps and augmented reality capabilities.  As Bing gains market share, Microsoft has tangible proof that it can transform and win, even when everyone outside the company, and many within it, would bet otherwise. That Great Big Appliance in the Sky Perhaps the most promising (and evolving) proof points toward the appliance mentality, though, are Microsoft’s cloud offerings -- Azure and BPOS/Office 365.  While the cloud does not represent a physical appliance (quite the opposite in fact) its ability to make acquisition, deployment and use of technology simple for the user is absolutely an embodiment of the appliance mentality and spirit.  Azure is primarily a platform as a service offering; it doesn’t just provide infrastructure.  SQL Azure does likewise for databases.  And Office 365 does likewise for SharePoint, Exchange and Lync. You don’t administer, tune and manage servers; instead, you create databases or site collections or mailboxes and start using them. Upgrades come automatically, and it seems like releases will come more frequently.  Fault tolerance and content distribution is just there.  No muss.  No fuss.  You use these services; you don’t have to set them up and think about them.  That’s how appliances work.  To me, these signs point out that Microsoft has the full capability of transforming itself.  But there’s a lot of work ahead.  Microsoft may say they’re “all in” on the cloud, but the majority of the company is still oriented around its old products and models.  There needs to be a wholesale cultural transformation in Redmond.  It can happen, but product management, program management, the field and executive ranks must unify in the effort. So must partners, and even customers.  New leaders must rise up and Microsoft must be able to see itself as a winner.  If Microsoft does this, it could lock-in decades of new success, and be a standard business school case study for doing so.  If not, the company will have missed an opportunity, and may see its undoing.

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• Keep it Professional &ndash; Multiple Environments

  - by AjarnMark

  I have certainly been reading blogs a whole lot more than writing them the last several weeks, and it’s about time I got back to writing.  I have been collecting several topics and references for blog posts…some of which will probably just never get written as the timeliness of the topics fade over time.  Nonetheless, I’m back, and I think it is time to revive my Doing Business Right series, this time coming from the slant of managing a development team rather than the previous angle of being self-employed.  First up: separating Dev, Test, and Prod. A few months ago, Colin Stasiuk (@BenchmarkIT) wrote a great post about separating your Dev, Test/UAT, and Prod environments.  This post covers all the important points such as removing Developer access from both PROD and UAT, and the importance of proper deployment (a.k.a. promotion) procedures.  I won’t repeat it all here, go read the original!  But what I do want to address is what I believe to be the #1 excuse people use for not having separate environments:  Money.  I discussed this briefly in my comment on Colin’s post at the time, but let me repeat it here and expand on it a bit. Don’t let the size of your company or the size of its budget dictate whether you do things professionally or not.  I am convinced that most developers and development teams would agree that it is a best practice to have separate environments for development, testing, and production (a.k.a. Live).  So why don’t they?  Because they think that it means separate servers which means more money.  While having separate physical servers for the different environments would be ideal, it is not an absolute requirement in order to make this work.  Here are a few ideas: Use multiple instances of SQL Server and multiple Web Sites with Headers or Ports.  For no additional fees* you can install multiple instances of SQL Server on the same machine.  This gives you a nice separation, allowing you to even use the same database names as will appear in PROD, yet isolating the data and security access.  And in IIS, you can create multiple Web Sites on the same server just by using Host Headers or different port numbers to separate them.  This approach does still pose the risk of non-Prod environments impacting performance on Prod, but when your application is busy enough for that to be a concern, you can probably afford one of the other options. Use desktop PCs instead of servers.  Instead of investing in full server-grade hardware, you can mimic the separate environments on old desktop PCs and at least get functional equivalency, if not performance matching.  The last I checked, Microsoft did not require separate licensing for SQL Server if that installation was used exclusively for dev or test purposes*.  There may be some version or performance differences between this approach and what you have in Prod, but you have isolated test from impacting Prod resources this way. Virtualization.  This is of course one of the hot topics of the day, and I would be remiss if I did not suggest this.  It is quite easy these days to setup virtual machines so that, again, your environments are fairly isolated from one another, and you retain all the security and procedural benefits of having separate environments. So the point is, keep your high professional standards intact.  You don’t need to compromise on using proper procedure just because you work in a small company with a small budget.  Keep doing things the right way! By the way, where I work, our DEV environment is not on a server.  All development is done on the developer’s individual workstation where it can be isolated from other developers’ work for the duration of writing the code, but also where the developers have to reconcile (merge) differences in code under concurrent development.  This usually means that each change is executed multiple times (once per developer to update their environments with the latest changes from others) giving us an extra, informal. test deployment before even going to the Test/UAT server.  It also means that if the network goes down, the developers can continue to hum along because they are not dependent on networked resources.  In fact, they will likely be even more productive because they aren’t being interrupted by email…but that’s another post I need to write. * I am not a lawyer, nor a licensing specialist, but it appeared to be so the last time I checked.  When in doubt, consult an expert on the topic.

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• using isight camera in macbookpro(8,2) on ubuntu 12.04 virtualbox VM

  - by Kurt Spindler

  I'm having a lot of trouble using the built-in isight camera on my macbookpro8,2 (early 2011) from an ubuntu 12.04 virtual machine, run inside VirtualBox. The following is the log I get when I try to run guvcview ubuntu@ubuntu:~$ guvcview guvcview 1.5.3 ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.rear ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.center_lfe ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.side ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.surround71 ALSA lib setup.c:565:(add_elem) Cannot obtain info for CTL elem (MIXER,'IEC958 Playback Default',0,0,0): No such file or directory ALSA lib setup.c:565:(add_elem) Cannot obtain info for CTL elem (MIXER,'IEC958 Playback Default',0,0,0): No such file or directory ALSA lib setup.c:565:(add_elem) Cannot obtain info for CTL elem (MIXER,'IEC958 Playback Default',0,0,0): No such file or directory ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.hdmi ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.hdmi ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.modem ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.modem ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.phoneline ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.phoneline ALSA lib audio/pcm_bluetooth.c:1614:(audioservice_expect) BT_GET_CAPABILITIES failed : Input/output error(5) ALSA lib audio/pcm_bluetooth.c:1614:(audioservice_expect) BT_GET_CAPABILITIES failed : Input/output error(5) ALSA lib audio/pcm_bluetooth.c:1614:(audioservice_expect) BT_GET_CAPABILITIES failed : Input/output error(5) ALSA lib audio/pcm_bluetooth.c:1614:(audioservice_expect) BT_GET_CAPABILITIES failed : Input/output error(5) ALSA lib pcm_dmix.c:957:(snd_pcm_dmix_open) The dmix plugin supports only playback stream Cannot connect to server socket err = No such file or directory Cannot connect to server socket jack server is not running or cannot be started video device: /dev/video0 Init. FaceTime HD Camera (Built-in) (location: usb-0000:00:0b.0-1) { pixelformat = 'YUYV', description = 'YUV 4:2:2 (YUYV)' } { discrete: width = 160, height = 120 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 176, height = 144 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 320, height = 240 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 352, height = 288 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 640, height = 480 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1280, height = 720 } Time interval between frame: 1/10, { pixelformat = 'MJPG', description = 'MJPEG' } { discrete: width = 960, height = 540 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1024, height = 576 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1280, height = 720 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { pixelformat = 'RGB3', description = 'RGB3' } { discrete: width = 160, height = 120 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 176, height = 144 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 320, height = 240 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 352, height = 288 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 640, height = 480 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1280, height = 720 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 960, height = 540 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1024, height = 576 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { pixelformat = 'BGR3', description = 'BGR3' } { discrete: width = 160, height = 120 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 176, height = 144 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 320, height = 240 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 352, height = 288 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 640, height = 480 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1280, height = 720 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 960, height = 540 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1024, height = 576 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { pixelformat = 'YU12', description = 'YU12' } { discrete: width = 160, height = 120 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 176, height = 144 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 320, height = 240 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 352, height = 288 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 640, height = 480 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1280, height = 720 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 960, height = 540 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1024, height = 576 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { pixelformat = 'YV12', description = 'YV12' } { discrete: width = 160, height = 120 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 176, height = 144 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 320, height = 240 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 352, height = 288 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 640, height = 480 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1280, height = 720 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 960, height = 540 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1024, height = 576 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, vid:05ac pid:8509 driver:uvcvideo checking format: 1196444237 VIDIOC_G_COMP:: Invalid argument compression control not supported fps is set to 1/25 drawing controls no codec detected for H264 no codec detected for MP3 - (lavc) Checking video mode 960x540@32bpp : OK Could not grab image (select timeout): Resource temporarily unavailable Could not grab image (select timeout): Resource temporarily unavailable Could not grab image (select timeout): Resource temporarily unavailable Could not grab image (select timeout): Resource temporarily unavailable Could not grab image (select timeout): Resource temporarily unavailable Could not grab image (select timeout): Resource temporarily unavailable Could not grab image (select timeout): Resource temporarily unavailable Could not grab image (select timeout): Resource temporarily unavailable Could not grab image (select timeout): Resource temporarily unavailable write /home/ubuntu/.guvcviewrc OK free controls cleaned allocations - 100% Closing portaudio ...OK Closing GTK... OK ubuntu@ubuntu:~$ Any help would be greatly appreciated. Only clue I have is that I initially was having problems, tried using the old method of fixing isights (involving installing isight-firmware-tools) before realizing that I just hadn't turned on the VM setting to allow the VM to access the webcam. :) Anyway, I wonder if installing that messed something up. However, I think this is a red herring because I've: shut down and turned back on the Mac, restarted the VM, tried a different VM (for which I never installed isight-firmware-tools, and created an entirely new ubuntu vm. All instances have had this problem. Similarly, other viewers, such as cheese, avplay, avconv have had all various kinds of errors.

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• Windows Azure Recipe: Enterprise LOBs

  - by Clint Edmonson

  Enterprises are more and more dependent on their specialized internal Line of Business (LOB) applications than ever before. Naturally, the more software they leverage on-premises, the more infrastructure they need manage. It’s frequently the case that our customers simply can’t scale up their hardware purchases and operational staff as fast as internal demand for software requires. The result is that getting new or enhanced applications in the hands of business users becomes slower and more expensive every day. Being able to quickly deliver applications in a rapidly changing business environment while maintaining high standards of corporate security is a challenge that can be met right now by moving enterprise LOBs out into the cloud and leveraging Azure’s Access Control services. In fact, we’re seeing many of our customers (both large and small) see huge benefits from moving their web based business applications such as corporate help desks, expense tracking, travel portals, timesheets, and more to Windows Azure. Drivers Cost Reduction Time to market Security Solution Here’s a sketch of how many Windows Azure Enterprise LOBs are being architected and deployed: Ingredients Web Role – this will host the core of the application. Each web role is a virtual machine hosting an application written in ASP.NET (or optionally php, or node.js). The number of web roles can be scaled up or down as needed to handle peak and non-peak traffic loads. Many Java based applications are also being deployed to Windows Azure with a little more effort. Database – every modern web application needs to store data. SQL Azure databases look and act exactly like their on-premise siblings but are fault tolerant and have data redundancy built in. Access Control – this service is necessary to establish federated identity between the cloud hosted application and an enterprise’s corporate network. It works in conjunction with a secure token service (STS) that is hosted on-premises to establish the corporate user’s identity and credentials. The source code for an on-premises STS is provided in the Windows Azure training kit and merely needs to be customized for the corporate environment and published on a publicly accessible corporate web site. Once set up, corporate users see a near seamless single sign-on experience. Reporting – businesses live and die by their reports and SQL Azure Reporting, based on SQL Server Reporting 2008 R2, can serve up reports with tables, charts, maps, gauges, and more. These reports can be accessed from the Windows Azure Portal, through a web browser, or directly from applications. Service Bus (optional) – if deep integration with other applications and systems is needed, the service bus is the answer. It enables secure service layer communication between applications hosted behind firewalls in on-premises or partner datacenters and applications hosted inside Windows Azure. The Service Bus provides the ability to securely expose just the information and services that are necessary to create a simpler, more secure architecture than opening up a full blown VPN. Data Sync (optional) – in cases where the data stored in the cloud needs to be shared internally, establishing a secure one-way or two-way data-sync connection between the on-premises and off-premises databases is a perfect option. It can be very granular, allowing us to specify exactly what tables and columns to synchronize, setup filters to sync only a subset of rows, set the conflict resolution policy for two-way sync, and specify how frequently data should be synchronized Training Labs These links point to online Windows Azure training labs where you can learn more about the individual ingredients described above. (Note: The entire Windows Azure Training Kit can also be downloaded for offline use.) Windows Azure (16 labs) Windows Azure is an internet-scale cloud computing and services platform hosted in Microsoft data centers, which provides an operating system and a set of developer services which can be used individually or together. It gives developers the choice to build web applications; applications running on connected devices, PCs, or servers; or hybrid solutions offering the best of both worlds. New or enhanced applications can be built using existing skills with the Visual Studio development environment and the .NET Framework. With its standards-based and interoperable approach, the services platform supports multiple internet protocols, including HTTP, REST, SOAP, and plain XML SQL Azure (7 labs) Microsoft SQL Azure delivers on the Microsoft Data Platform vision of extending the SQL Server capabilities to the cloud as web-based services, enabling you to store structured, semi-structured, and unstructured data. Windows Azure Services (9 labs) As applications collaborate across organizational boundaries, ensuring secure transactions across disparate security domains is crucial but difficult to implement. Windows Azure Services provides hosted authentication and access control using powerful, secure, standards-based infrastructure. See my Windows Azure Resource Guide for more guidance on how to get started, including links web portals, training kits, samples, and blogs related to Windows Azure.

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• No GLX on Intel card with multiseat with additional nVidia card

  - by MeanEYE

  I have multiseat configured and my Xorg has 2 server layouts. One is for nVidia card and other is for Intel card. They both work, but display server assigned to Intel card doesn't have hardware acceleration since DRI and GLX module being used is from nVidia driver. So my question is, can I configure layouts somehow to use right DRI and GLX with each card? My Xorg.conf: Section "ServerLayout" Identifier "Default" Screen 0 "Screen0" 0 0 Option "Xinerama" "0" EndSection Section "ServerLayout" Identifier "TV" Screen 0 "Screen1" 0 0 Option "Xinerama" "0" EndSection Section "Monitor" # HorizSync source: edid, VertRefresh source: edid Identifier "Monitor0" VendorName "Unknown" ModelName "DELL E198WFP" HorizSync 30.0 - 83.0 VertRefresh 56.0 - 75.0 Option "DPMS" EndSection Section "Monitor" Identifier "Monitor1" VendorName "Unknown" Option "DPMS" EndSection Section "Device" Identifier "Device0" Driver "nvidia" VendorName "NVIDIA Corporation" BoardName "GeForce GT 610" EndSection Section "Device" Identifier "Device1" Driver "intel" BusID "PCI:0:2:0" Option "AccelMethod" "uxa" EndSection Section "Screen" Identifier "Screen0" Device "Device0" Monitor "Monitor0" DefaultDepth 24 Option "Stereo" "0" Option "nvidiaXineramaInfoOrder" "DFP-1" Option "metamodes" "DFP-0: nvidia-auto-select +1440+0, DFP-1: nvidia-auto-select +0+0" SubSection "Display" Depth 24 EndSubSection EndSection Section "Screen" Identifier "Screen1" Device "Device1" Monitor "Monitor1" DefaultDepth 24 SubSection "Display" Depth 24 EndSubSection EndSection Log file for Intel: [ 18.239] X.Org X Server 1.13.0 Release Date: 2012-09-05 [ 18.239] X Protocol Version 11, Revision 0 [ 18.239] Build Operating System: Linux 2.6.24-32-xen x86_64 Ubuntu [ 18.239] Current Operating System: Linux bytewiper 3.5.0-18-generic #29-Ubuntu SMP Fri Oct 19 10:26:51 UTC 2012 x86_64 [ 18.239] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-3.5.0-18-generic root=UUID=fc0616fd-f212-4846-9241-ba4a492f0513 ro quiet splash [ 18.239] Build Date: 20 September 2012 11:55:20AM [ 18.239] xorg-server 2:1.13.0+git20120920.70e57668-0ubuntu0ricotz (For technical support please see http://www.ubuntu.com/support) [ 18.239] Current version of pixman: 0.26.0 [ 18.239] Before reporting problems, check http://wiki.x.org to make sure that you have the latest version. [ 18.239] Markers: (--) probed, (**) from config file, (==) default setting, (++) from command line, (!!) notice, (II) informational, (WW) warning, (EE) error, (NI) not implemented, (??) unknown. [ 18.239] (==) Log file: "/var/log/Xorg.1.log", Time: Wed Nov 21 18:32:14 2012 [ 18.239] (==) Using config file: "/etc/X11/xorg.conf" [ 18.239] (==) Using system config directory "/usr/share/X11/xorg.conf.d" [ 18.239] (++) ServerLayout "TV" [ 18.239] (**) |-->Screen "Screen1" (0) [ 18.239] (**) | |-->Monitor "Monitor1" [ 18.240] (**) | |-->Device "Device1" [ 18.240] (**) Option "Xinerama" "0" [ 18.240] (==) Automatically adding devices [ 18.240] (==) Automatically enabling devices [ 18.240] (==) Automatically adding GPU devices [ 18.240] (WW) The directory "/usr/share/fonts/X11/cyrillic" does not exist. [ 18.240] Entry deleted from font path. [ 18.240] (WW) The directory "/usr/share/fonts/X11/100dpi/" does not exist. [ 18.240] Entry deleted from font path. [ 18.240] (WW) The directory "/usr/share/fonts/X11/75dpi/" does not exist. [ 18.240] Entry deleted from font path. [ 18.240] (WW) The directory "/usr/share/fonts/X11/100dpi" does not exist. [ 18.240] Entry deleted from font path. [ 18.240] (WW) The directory "/usr/share/fonts/X11/75dpi" does not exist. [ 18.240] Entry deleted from font path. [ 18.240] (WW) The directory "/var/lib/defoma/x-ttcidfont-conf.d/dirs/TrueType" does not exist. [ 18.240] Entry deleted from font path. [ 18.240] (==) FontPath set to: /usr/share/fonts/X11/misc, /usr/share/fonts/X11/Type1, built-ins [ 18.240] (==) ModulePath set to "/usr/lib/x86_64-linux-gnu/xorg/extra-modules,/usr/lib/xorg/extra-modules,/usr/lib/xorg/modules" [ 18.240] (II) The server relies on udev to provide the list of input devices. If no devices become available, reconfigure udev or disable AutoAddDevices. [ 18.240] (II) Loader magic: 0x7f6917944c40 [ 18.240] (II) Module ABI versions: [ 18.240] X.Org ANSI C Emulation: 0.4 [ 18.240] X.Org Video Driver: 13.0 [ 18.240] X.Org XInput driver : 18.0 [ 18.240] X.Org Server Extension : 7.0 [ 18.240] (II) config/udev: Adding drm device (/dev/dri/card0) [ 18.241] (--) PCI: (0:0:2:0) 8086:0152:1043:84ca rev 9, Mem @ 0xf7400000/4194304, 0xd0000000/268435456, I/O @ 0x0000f000/64 [ 18.241] (--) PCI:*(0:1:0:0) 10de:104a:1458:3546 rev 161, Mem @ 0xf6000000/16777216, 0xe0000000/134217728, 0xe8000000/33554432, I/O @ 0x0000e000/128, BIOS @ 0x????????/524288 [ 18.241] (II) Open ACPI successful (/var/run/acpid.socket) [ 18.241] Initializing built-in extension Generic Event Extension [ 18.241] Initializing built-in extension SHAPE [ 18.241] Initializing built-in extension MIT-SHM [ 18.241] Initializing built-in extension XInputExtension [ 18.241] Initializing built-in extension XTEST [ 18.241] Initializing built-in extension BIG-REQUESTS [ 18.241] Initializing built-in extension SYNC [ 18.241] Initializing built-in extension XKEYBOARD [ 18.241] Initializing built-in extension XC-MISC [ 18.241] Initializing built-in extension SECURITY [ 18.241] Initializing built-in extension XINERAMA [ 18.241] Initializing built-in extension XFIXES [ 18.241] Initializing built-in extension RENDER [ 18.241] Initializing built-in extension RANDR [ 18.241] Initializing built-in extension COMPOSITE [ 18.241] Initializing built-in extension DAMAGE [ 18.241] Initializing built-in extension MIT-SCREEN-SAVER [ 18.241] Initializing built-in extension DOUBLE-BUFFER [ 18.241] Initializing built-in extension RECORD [ 18.241] Initializing built-in extension DPMS [ 18.241] Initializing built-in extension X-Resource [ 18.241] Initializing built-in extension XVideo [ 18.241] Initializing built-in extension XVideo-MotionCompensation [ 18.241] Initializing built-in extension XFree86-VidModeExtension [ 18.241] Initializing built-in extension XFree86-DGA [ 18.241] Initializing built-in extension XFree86-DRI [ 18.241] Initializing built-in extension DRI2 [ 18.241] (II) LoadModule: "glx" [ 18.241] (II) Loading /usr/lib/x86_64-linux-gnu/xorg/extra-modules/libglx.so [ 18.247] (II) Module glx: vendor="NVIDIA Corporation" [ 18.247] compiled for 4.0.2, module version = 1.0.0 [ 18.247] Module class: X.Org Server Extension [ 18.247] (II) NVIDIA GLX Module 310.19 Thu Nov 8 01:12:43 PST 2012 [ 18.247] Loading extension GLX [ 18.247] (II) LoadModule: "intel" [ 18.248] (II) Loading /usr/lib/xorg/modules/drivers/intel_drv.so [ 18.248] (II) Module intel: vendor="X.Org Foundation" [ 18.248] compiled for 1.13.0, module version = 2.20.13 [ 18.248] Module class: X.Org Video Driver [ 18.248] ABI class: X.Org Video Driver, version 13.0 [ 18.248] (II) intel: Driver for Intel Integrated Graphics Chipsets: i810, i810-dc100, i810e, i815, i830M, 845G, 854, 852GM/855GM, 865G, 915G, E7221 (i915), 915GM, 945G, 945GM, 945GME, Pineview GM, Pineview G, 965G, G35, 965Q, 946GZ, 965GM, 965GME/GLE, G33, Q35, Q33, GM45, 4 Series, G45/G43, Q45/Q43, G41, B43, B43, Clarkdale, Arrandale, Sandybridge Desktop (GT1), Sandybridge Desktop (GT2), Sandybridge Desktop (GT2+), Sandybridge Mobile (GT1), Sandybridge Mobile (GT2), Sandybridge Mobile (GT2+), Sandybridge Server, Ivybridge Mobile (GT1), Ivybridge Mobile (GT2), Ivybridge Desktop (GT1), Ivybridge Desktop (GT2), Ivybridge Server, Ivybridge Server (GT2), Haswell Desktop (GT1), Haswell Desktop (GT2), Haswell Desktop (GT2+), Haswell Mobile (GT1), Haswell Mobile (GT2), Haswell Mobile (GT2+), Haswell Server (GT1), Haswell Server (GT2), Haswell Server (GT2+), Haswell SDV Desktop (GT1), Haswell SDV Desktop (GT2), Haswell SDV Desktop (GT2+), Haswell SDV Mobile (GT1), Haswell SDV Mobile (GT2), Haswell SDV Mobile (GT2+), Haswell SDV Server (GT1), Haswell SDV Server (GT2), Haswell SDV Server (GT2+), Haswell ULT Desktop (GT1), Haswell ULT Desktop (GT2), Haswell ULT Desktop (GT2+), Haswell ULT Mobile (GT1), Haswell ULT Mobile (GT2), Haswell ULT Mobile (GT2+), Haswell ULT Server (GT1), Haswell ULT Server (GT2), Haswell ULT Server (GT2+), Haswell CRW Desktop (GT1), Haswell CRW Desktop (GT2), Haswell CRW Desktop (GT2+), Haswell CRW Mobile (GT1), Haswell CRW Mobile (GT2), Haswell CRW Mobile (GT2+), Haswell CRW Server (GT1), Haswell CRW Server (GT2), Haswell CRW Server (GT2+), ValleyView PO board [ 18.248] (++) using VT number 8 [ 18.593] (II) intel(0): using device path '/dev/dri/card0' [ 18.593] (**) intel(0): Depth 24, (--) framebuffer bpp 32 [ 18.593] (==) intel(0): RGB weight 888 [ 18.593] (==) intel(0): Default visual is TrueColor [ 18.593] (**) intel(0): Option "AccelMethod" "uxa" [ 18.593] (--) intel(0): Integrated Graphics Chipset: Intel(R) Ivybridge Desktop (GT1) [ 18.593] (**) intel(0): Relaxed fencing enabled [ 18.593] (**) intel(0): Wait on SwapBuffers? enabled [ 18.593] (**) intel(0): Triple buffering? enabled [ 18.593] (**) intel(0): Framebuffer tiled [ 18.593] (**) intel(0): Pixmaps tiled [ 18.593] (**) intel(0): 3D buffers tiled [ 18.593] (**) intel(0): SwapBuffers wait enabled ... [ 20.312] (II) Module fb: vendor="X.Org Foundation" [ 20.312] compiled for 1.13.0, module version = 1.0.0 [ 20.312] ABI class: X.Org ANSI C Emulation, version 0.4 [ 20.312] (II) Loading sub module "dri2" [ 20.312] (II) LoadModule: "dri2" [ 20.312] (II) Module "dri2" already built-in [ 20.312] (==) Depth 24 pixmap format is 32 bpp [ 20.312] (II) intel(0): [DRI2] Setup complete [ 20.312] (II) intel(0): [DRI2] DRI driver: i965 [ 20.312] (II) intel(0): Allocated new frame buffer 1920x1080 stride 7680, tiled [ 20.312] (II) UXA(0): Driver registered support for the following operations: [ 20.312] (II) solid [ 20.312] (II) copy [ 20.312] (II) composite (RENDER acceleration) [ 20.312] (II) put_image [ 20.312] (II) get_image [ 20.312] (==) intel(0): Backing store disabled [ 20.312] (==) intel(0): Silken mouse enabled [ 20.312] (II) intel(0): Initializing HW Cursor [ 20.312] (II) intel(0): RandR 1.2 enabled, ignore the following RandR disabled message. [ 20.313] (**) intel(0): DPMS enabled [ 20.313] (==) intel(0): Intel XvMC decoder enabled [ 20.313] (II) intel(0): Set up textured video [ 20.313] (II) intel(0): [XvMC] xvmc_vld driver initialized. [ 20.313] (II) intel(0): direct rendering: DRI2 Enabled [ 20.313] (==) intel(0): hotplug detection: "enabled" [ 20.332] (--) RandR disabled [ 20.335] (EE) Failed to initialize GLX extension (Compatible NVIDIA X driver not found) [ 20.335] (II) intel(0): Setting screen physical size to 508 x 285 [ 20.338] (II) XKB: reuse xkmfile /var/lib/xkb/server-B20D7FC79C7F597315E3E501AEF10E0D866E8E92.xkm [ 20.340] (II) config/udev: Adding input device Power Button (/dev/input/event1) [ 20.340] (**) Power Button: Applying InputClass "evdev keyboard catchall" [ 20.340] (II) LoadModule: "evdev" [ 20.340] (II) Loading /usr/lib/xorg/modules/input/evdev_drv.so

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• Trigger Happy

  - by Tim Dexter

  Its been a while, I know, we’ll say no more OK? I’ll just write …In the latest BIP 11.1.1.6 release and if I’m really honest; the release before this (we'll call it dot 5 for brevity.) The boys and gals in the engine room have been real busy enhancing BIP with some new functionality. Those of you that use the scheduling engine in OBIEE may already know and use the ‘conditional scheduling’ feature. This allows you to be more intelligent about what reports get run and sent to folks on a scheduled basis. You create a ‘trigger’ analysis (answer) that is executed at schedule time prior to the main report. When the schedule rolls around, the trigger is run, if it returns rows, then the main report is run and delivered. If there are no rows returned, then the main report is not run. Useful right? Your users are not bombarded with 20 reports in their inbox every week that they need to wade throu. They get a handful that they know they need to look at. If you ensure you use conditional formatting in the report then they can find the anomalous data in the reports very quickly and move on to the rest of their day more quickly. You could even think of OBIEE as a virtual team member, scouring the data on your behalf 24/7 and letting you know when its found an issue.BI Publisher, wanting the team t-shirt and the khaki pants, has followed suit. You can now set up ‘triggers’ for it to execute before it runs the main report. Just like its big brother, if the scheduled report trigger returns rows of data; it then executes the main report. Otherwise, the report is skipped until the next schedule time rolls around. Sound familiar?BIP differs a little, in that you only need to construct a query to act as the trigger rather than a complete report. Let assume we have a monthly wage by department report on a schedule. We only want to send the report to managers if their departmental wages reach and/or exceed a certain amount. The toughest part about this is coming up with the SQL to test the business rule you want to implement. For my example, its not that tough: select d.department_name, sum(e.salary) as wage_total from employees e, departments d where d.department_id = e.department_id group by d.department_name having sum(e.salary) > 230000 We're looking for departments where the wage cost is greater than 230,000 Dexter Dollars! With a bit of messing I found out you can parametrize the query. Users can then set a value at schedule time if they need to. To create the trigger is straightforward enough. You can create multiple triggers for users to select at schedule time. Notice I also used a parameter in the query, :wamount. Note the matching parameter in the tree on the left. You also dont need to return multiple columns, one is fine, the key is if there are rows returned. You can build the rest of your report as usual. At scheduling time the Schedule tab has a bit more on it. If your users want to set the trigger, they check the Use Trigger box. The page will then pop fields to pick the appropriate trigger they want to use, even a trigger on another data model if needed. Note it will also ask for the parameter value associated with the trigger. At this point you should note that the data model does not make a distinction between trigger and data model (extract) parameters. So users will see the parameters on the General and Schedule tabs. If per chance you do need to just have a trigger parameters. You can just hide them from the report using the Parameters popup in the report designer, just un-check the 'Show' box I have tested the opposite case where you do not want main report parameters seen in the trigger section. BIP handles that for you! Once the report hits its allotted schedule time, the trigger is executed. Based on the results the report will either run or be 'skipped.' Now, you have a smarter scheduler that will only deliver reports when folks need to see them and take action on the contents. More official info here for developers and here for users.

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• Trying to install Team viewer on Ubuntu 12.04

  - by Teknikk

  I recently got Ubuntu installed on my server, I wanted to install TeamViewer so i could easy manage the virtual machines, However, I get errors when installing it from App store?, And I also get errors, but more detailed on the terminal. Error output: tek@tek-G53SW:~/Download$ sudo dpkg -i ipts teamviewer_linux_x64.deb dpkg: error processing ipts (--install): cannot access archive: No such file or directory (Reading database ... 142115 files and directories currently installed.) Preparing to replace teamviewer7 7.0.9360 (using teamviewer_linux_x64.deb) ... Unpacking replacement teamviewer7 ... dpkg: dependency problems prevent configuration of teamviewer7: teamviewer7 depends on libc6-i386 (>= 2.7); however: Package libc6-i386 is not installed. teamviewer7 depends on lib32asound2; however: Package lib32asound2 is not installed. teamviewer7 depends on lib32z1; however: Package lib32z1 is not installed. teamviewer7 depends on ia32-libs; however: Package ia32-libs is not installed. dpkg: error processing teamviewer7 (--install): dependency problems - leaving unconfigured Errors were encountered while processing: ipts teamviewer7 I tried to install it manually, but with no luck, I heard some others has this problems. I am running Ubuntu 12.04 x64. Error @ sudo apt-get install libc6-i386 lib32asound2 lib32z1 ia32-libs : tek@tek-G53SW:~/Download$ sudo apt-get install libc6-i386 lib32asound2 lib32z1 ia32-libs Reading package lists... Done Building dependency tree Reading state information... Done You might want to run 'apt-get -f install' to correct these: The following packages have unmet dependencies: ia32-libs : Depends: ia32-libs-multiarch E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution). tek@tek-G53SW:~/Download$ More errors tek@tek-G53SW:~/Download$ sudo apt-get -f install [sudo] password for tek: Reading package lists... Done Building dependency tree Reading state information... Done Correcting dependencies... Done The following packages will be REMOVED: teamviewer7 0 upgraded, 0 newly installed, 1 to remove and 0 not upgraded. 1 not fully installed or removed. After this operation, 81.9 MB disk space will be freed. Do you want to continue [Y/n]? y (Reading database ... 142441 files and directories currently installed.) Removing teamviewer7 ... tek@tek-G53SW:~/Download$ sudo apt-get install libc6-i386 lib32asound2 lib32z1 ia32-libs Reading package lists... Done Building dependency tree Reading state information... Done lib32z1 is already the newest version. libc6-i386 is already the newest version. lib32asound2 is already the newest version. Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: ia32-libs : Depends: ia32-libs-multiarch E: Unable to correct problems, you have held broken packages. tek@tek-G53SW:~/Download$ sudo apt-get install ia32-libs-multiarch Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: ia32-libs-multiarch:i386 : Depends: gstreamer0.10-plugins-good:i386 but it is not going to be installed Depends: gtk2-engines:i386 but it is not going to be installed Depends: gtk2-engines-murrine:i386 but it is not going to be installed Depends: gtk2-engines-pixbuf:i386 but it is not going to be installed Depends: gtk2-engines-oxygen:i386 but it is not going to be installed Depends: ibus-gtk:i386 but it is not going to be installed Depends: libcanberra-gtk-module:i386 but it is not going to be installed Depends: libcups2:i386 but it is not going to be installed Depends: libcupsimage2:i386 but it is not going to be installed Depends: libfontconfig1:i386 but it is not going to be installed Depends: libgail-common:i386 but it is not going to be installed Depends: libgphoto2-2:i386 but it is not going to be installed Depends: libgtk2.0-0:i386 but it is not going to be installed Depends: libnss3:i386 but it is not going to be installed Depends: libqt4-opengl:i386 but it is not going to be installed Depends: libqt4-qt3support:i386 but it is not going to be installed Depends: libqt4-scripttools:i386 but it is not going to be installed Depends: libqt4-svg:i386 but it is not going to be installed Depends: libqtgui4:i386 but it is not going to be installed Depends: libqtwebkit4:i386 but it is not going to be installed Depends: librsvg2-common:i386 but it is not going to be installed Depends: libsane:i386 but it is not going to be installed E: Unable to correct problems, you have held broken packages. tek@tek-G53SW:~/Download$

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• Goto for the Java Programming Language

  - by darcy

  Work on JDK 8 is well-underway, but we thought this late-breaking JEP for another language change for the platform couldn't wait another day before being published. Title: Goto for the Java Programming Language Author: Joseph D. Darcy Organization: Oracle. Created: 2012/04/01 Type: Feature State: Funded Exposure: Open Component: core/lang Scope: SE JSR: 901 MR Discussion: compiler dash dev at openjdk dot java dot net Start: 2012/Q2 Effort: XS Duration: S Template: 1.0 Reviewed-by: Duke Endorsed-by: Edsger Dijkstra Funded-by: Blue Sun Corporation Summary Provide the benefits of the time-testing goto control structure to Java programs. The Java language has a history of adding new control structures over time, the assert statement in 1.4, the enhanced for-loop in 1.5,and try-with-resources in 7. Having support for goto is long-overdue and simple to implement since the JVM already has goto instructions. Success Metrics The goto statement will allow inefficient and verbose recursive algorithms and explicit loops to be replaced with more compact code. The effort will be a success if at least twenty five percent of the JDK's explicit loops are replaced with goto's. Coordination with IDE vendors is expected to help facilitate this goal. Motivation The goto construct offers numerous benefits to the Java platform, from increased expressiveness, to more compact code, to providing new programming paradigms to appeal to a broader demographic. In JDK 8, there is a renewed focus on using the Java platform on embedded devices with more modest resources than desktop or server environments. In such contexts, static and dynamic memory footprint is a concern. One significant component of footprint is the code attribute of class files and certain classes of important algorithms can be expressed more compactly using goto than using other constructs, saving footprint. For example, to implement state machines recursively, some parties have asked for the JVM to support tail calls, that is, to perform a complex transformation with security implications to turn a method call into a goto. Such complicated machinery should not be assumed for an embedded context. A better solution is just to expose to the programmer the desired functionality, goto. The web has familiarized users with a model of traversing links among different HTML pages in a free-form fashion with some state being maintained on the side, such as login credentials, to effect behavior. This is exactly the programming model of goto and code. While in the past this has been derided as leading to "spaghetti code," spaghetti is a tasty and nutritious meal for programmers, unlike quiche. The invokedynamic instruction added by JSR 292 exposes the JVM's linkage operation to programmers. This is a low-level operation that can be leveraged by sophisticated programmers. Likewise, goto is a also a low-level operation that should not be hidden from programmers who can use more efficient idioms. Some may object that goto was consciously excluded from the original design of Java as one of the removed feature from C and C++. However, the designers of the Java programming languages have revisited these removals before. The enum construct was also left out only to be added in JDK 5 and multiple inheritance was left out, only to be added back by the virtual extension method methods of Project Lambda. As a living language, the needs of the growing Java community today should be used to judge what features are needed in the platform tomorrow; the language should not be forever bound by the decisions of the past. Description From its initial version, the JVM has had two instructions for unconditional transfer of control within a method, goto (0xa7) and goto_w (0xc8). The goto_w instruction is used for larger jumps. All versions of the Java language have supported labeled statements; however, only the break and continue statements were able to specify a particular label as a target with the onerous restriction that the label must be lexically enclosing. The grammar addition for the goto statement is: GotoStatement: goto Identifier ; The new goto statement similar to break except that the target label can be anywhere inside the method and the identifier is mandatory. The compiler simply translates the goto statement into one of the JVM goto instructions targeting the right offset in the method. Therefore, adding the goto statement to the platform is only a small effort since existing compiler and JVM functionality is reused. Other language changes to support goto include obvious updates to definite assignment analysis, reachability analysis, and exception analysis. Possible future extensions include a computed goto as found in gcc, which would replace the identifier in the goto statement with an expression having the type of a label. Testing Since goto will be implemented using largely existing facilities, only light levels of testing are needed. Impact Compatibility: Since goto is already a keyword, there are no source compatibility implications. Performance/scalability: Performance will improve with more compact code. JVMs already need to handle irreducible flow graphs since goto is a VM instruction.

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• Master Data Management Implementation Styles

  - by david.butler(at)oracle.com

  In any Master Data Management solution deployment, one of the key decisions to be made is the choice of the MDM architecture. Gartner and other analysts describe some different Hub deployment styles, which must be supported by a best of breed MDM solution in order to guarantee the success of the deployment project.   Registry Style: In a Registry Style MDM Hub, the various source systems publish their data and a subscribing Hub stores only the source system IDs, the Foreign Keys (record IDs on source systems) and the key data values needed for matching. The Hub runs the cleansing and matching algorithms and assigns unique global identifiers to the matched records, but does not send any data back to the source systems. The Registry Style MDM Hub uses data federation capabilities to build the "virtual" golden view of the master entity from the connected systems.   Consolidation Style: The Consolidation Style MDM Hub has a physically instantiated, "golden" record stored in the central Hub. The authoring of the data remains distributed across the spoke systems and the master data can be updated based on events, but is not guaranteed to be up to date. The master data in this case is usually not used for transactions, but rather supports reporting; however, it can also be used for reference operationally.   Coexistence Style: The Coexistence Style MDM Hub involves master data that's authored and stored in numerous spoke systems, but includes a physically instantiated golden record in the central Hub and harmonized master data across the application portfolio. The golden record is constructed in the same manner as in the consolidation style, and, in the operational world, Consolidation Style MDM Hubs often evolve into the Coexistence Style. The key difference is that in this architectural style the master data stored in the central MDM system is selectively published out to the subscribing spoke systems.   Transaction Style: In this architecture, the Hub stores, enhances and maintains all the relevant (master) data attributes. It becomes the authoritative source of truth and publishes this valuable information back to the respective source systems. The Hub publishes and writes back the various data elements to the source systems after the linking, cleansing, matching and enriching algorithms have done their work. Upstream, transactional applications can read master data from the MDM Hub, and, potentially, all spoke systems subscribe to updates published from the central system in a form of harmonization. The Hub needs to support merging of master records. Security and visibility policies at the data attribute level need to be supported by the Transaction Style hub, as well.   Adaptive Transaction Style: This is similar to the Transaction Style, but additionally provides the capability to respond to diverse information and process requests across the enterprise. This style emerged most recently to address the limitations of the above approaches. With the Adaptive Transaction Style, the Hub is built as a platform for consolidating data from disparate third party and internal sources and for serving unified master entity views to operational applications, analytical systems or both. This approach delivers a real-time Hub that has a reliable, persistent foundation of master reference and relationship data, along with all the history and lineage of data changes needed for audit and compliance tracking. On top of this persistent master data foundation, the Hub can dynamically aggregate transaction data on demand from different source systems to deliver the unified golden view to downstream systems. Data can also be accessed through batch interfaces, published to a message bus or served through a real-time services layer. New data sources can be readily added in this approach by extending the data model and by configuring the new source mappings and the survivorship rules, meaning that all legacy data hubs can be leveraged to contribute their records/rules into the new transaction hub. Finally, through rich user interfaces for data stewardship, it allows exception handling by business analysts to keep it current with business rules/practices while maintaining the reliability of best-of-breed master records.   Confederation Style: In this architectural style, several Hubs are maintained at departmental and/or agency and/or territorial level, and each of them are connected to the other Hubs either directly or via a central Super-Hub. Each Domain level Hub can be implemented using any of the previously described styles, but normally the Central Super-Hub is a Registry Style one. This is particularly important for Public Sector organizations, where most of the time it is practically or legally impossible to store in a single central hub all the relevant constituent information from all departments.   Oracle MDM Solutions can be deployed according to any of the above MDM architectural styles, and have been specifically designed to fully support the Transaction and Adaptive Transaction styles. Oracle MDM Solutions provide strong data federation and integration capabilities which are key to enabling the use of the Confederated Hub as a possible architectural style approach. Don't lock yourself into a solution that cannot evolve with your needs. With Oracle's support for any type of deployment architecture, its ability to leverage the outstanding capabilities of the Oracle technology stack, and its open interfaces for non-Oracle technology stacks, Oracle MDM Solutions provide a low TCO and a quick ROI by enabling a phased implementation strategy.

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