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  • Posting xml from classic asp to asp.net

    - by Chris Dunaway
    I apologize if this has been asked before. I searched and didn't find anything that matched my situation. Also bear in mind I am fairly new to asp/asp.net development. My current project is a relatively simple e-commerce site. The customer will connect to the site, select products, input shipping and billing information, payment information (credit card) and submit the order. The project is being split into two parts: The store front which includes displaying the items and taking the customer's shipping and billing information and the payment site which will collect the customers credit card, compute tax, and save the order into the company's system. The reason that the site was split up, was that our side (payment side) already has facilities for credit card handling and tax computation. There may also be some regulatory issues that the store front side does not want to deal with (which we already do). I'm working on the payment portion of the app and I am using asp.net. The store front side is being written in classic asp (not my decision). Each part will be hosted on different servers. The problem I am having is transferring the contents of the "shopping cart" to our app so that we can collect the cc info and submit the order. We had thought that the classic asp could somehow post an xml fragment which contains the billing/shipping info and the items selected. Our side would display a summary of the order, securely collect the credit card info, and submit the order to our system. But I have been unable to post or send the xml from a classic asp on one server, to our asp.net application on another. It all works just fine when I test on the same server. How can I post (or otherwise transfer) the shopping cart data from classic asp to asp.net across server boundaries and transfer control to the asp.net application? As I said, I am new to web development, so this is proving quite a challenge for me. Thanks

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  • How to do recurring with bank account payment mode using authorized.net

    - by Salil
    Hi All, I am using recurring facility of authorized.net using active_merchant plugin in rails. there are two payment method for this 1] Credit Card 2] Bank Account I successfully done it using Credit Card For Recurring i need my Test Mode off. Also my E-check, credit card processing, and subscriptions are all enabled. But i am not able to subscribed using Bank Account Following is my code ActiveMerchant::Billing::Base.mode = :developer #i found follwing test bank account on net account = ActiveMerchant::Billing::Check.new(:account_holder_type=>"personal",:account_number=>"123123123", :account_type => "savings", :name=>"name", :routing_number=>"244183602") if account.valid? #this comes true gateway = ActiveMerchant::Billing::AuthorizeNetGateway.new(:login => 'Mylogin', :password => 'Mypassword') response = gateway.recurring( amount, nil, {:interval =>{:length=>@length, :unit =>:months}, :duration =>{:start_date=>'2010-04-24', :occurrences=>1}, :billing_address=>{:first_name=>'dinesh', :last_name=>'singh'}, :bank_account=>{:account_holder_type=>"personal",:account_number=>"123123123", :account_type => "savings", :name_of_account=>"name", :routing_number=>"244183602"} }) if response.success? #this comes false else puts response.message ####>> ERROR render :action=>"account_payment" end I get Follwing ERROR when i debug for response.message "The test transaction was not successful. (128) This transaction cannot be processed." Am i doing anything wrong i search for the another Test Bank Account Data but i didn't find it. Please help I badly need it. Thanks in Advance. Regards, Salil Gaikwad

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  • NHibernate Session DI from StructureMap in components

    - by Corey Coogan
    I know this is somewhat of a dead horse, but I'm not finding a satisfactory answer. First let me say, I am NOT dealing with a web app, otherwise managing NH Session is quite simple. I have a bunch of enterprise components. Those components have their own service layer that will act on multiple repositories. For example: Claim Component Claim Processing Service Claim Repository Billing Component Billing Service Billing REpository Policy Component PolicyLockService Policy Repository Now I may have a console, or windows application that needs to coordinate an operation that involves each of the services. I want to write the services to be injected with (DI) their required repositories. The Repositories should have an ISession, or similar, injected into them so that I can have this operation performed under one ISession/ITransaction. I'm aware of the Unit Of Work pattern and the many samples out there, but none of them showed DI. I'm also leery of [ThreadStatic] because this stuff can also be used from WCF and I have found enough posts describing how to do that. I've read about Business Conversations, but need something simple that each windows/console app can easily bootstrap since we have alot of these apps and some pretty inexperienced developers. So how can I configure StructureMap to inject the same ISession into each of the dependent repositories from an application? Here's a totally contrived and totally made up example without using SM (for clarification only - please don't spend energy critisizing): ConsoleApplication Main { using(ISession session = GetSession()) using(ITransaction trans = session.BeginTransaction()) { var policyRepo = new PolicyRepo(session); var policyService = new PolicyService(policyRepo); var billingRepo = new BillingRepo(session) var billingService = new BillingService(billingRepo); var claimRepo = new ClaimsRepo(session); var claimService = new ClaimService(claimRepo, policyService, billingService); claimService.FileCLaim(); trans.Commit(); } }

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  • How to Post Javascript to a MySQL Database

    - by salientanimal
    Hi guys, I have created a form in HTLM and I m trying to post the information in the form to a MySQL database. My form make suse of a dynamic list selection that needs to be captured to the database. However when submtting the form I get the following error Error: Unknown column 'coulmn_name' in 'field list'. Here is my HTML CODE for the form <td height="94"><p align="justify">CALL TRACKER - ADMIN</p></td> Customer Name : E-Mail Address : </tr> <tr> <td width="29%" align="right" valign="middle"><strong>Case Number :</strong></td> <td> <input type="text" name="case_number" width="70%" align="left" valign="middle"> </td> </tr> <tr> <td width="29%" align="right" valign="middle"><strong>MSISDN :</strong></td> <td> <input type="text" name="msisdn" width="70%" align="left" valign="middle"> </td> </tr> <tr> <td width="29%" align="right" valign="middle"> <strong>Route Cause :</strong></td> <td width="71%" align="left" valign="middle"> <select name="route_cause" id="category" onChange="javascript: listboxchange1(this.options[this.selectedIndex].value);"> <!-- <select name="route_cause" id="route_cause"> --> <option value="">Select the Call Reason</option> <option value="Billing Admin">Billing Admin</option> <option value="Customer Care">Customer Care</option> <option value="Insurance">Insurance</option> <option value="Repairs">Repairs</option> <option value="SIM Swap">SIM Swap</option> <option value="UTI">UTI</option> </select> </td> </tr> <tr> <td align="right" valign="middle"> <strong>Call Type/Indexed To :</strong></td> <td align="left" valign="middle"> <script type="text/javascript" language="javascript" name="calltype_indexedto"> <!-- document.write('<select name="subcategory1" onChange="javascript: listboxchange2(this.options[this.selectedIndex].value);"><option value=""></option></select>') --> </script> </td> </tr> <tr> <td align="right" valign="middle"> <strong>Type/TAT :</strong></td> <td align="left" valign="middle"> <script type="text/javascript" language="javascript" name="type_tat"> <!-- document.write('<select name="subcategory2" onChange="javascript: listboxchange3(this.options[this.selectedIndex].value);"><option value=""></option></select>') --> </script> </td> </tr> <tr> <td width="29%" align="right" valign="middle"> <strong>Escalated To :</strong></td> <td width="71%" align="left" valign="middle"> <select name="escalatedto" id="escalated_to"> <option value="">Select the Escalation</option> <option value="Billing Ops">Billing Ops</option> <option value="Resolvers">Resolvers</option> <option value="Finance">Finance</option> <option value="Ressolver">Ressolver</option> <option value="Nudebt">Nudebt</option> <option value="Transunion">Transunion</option> <option value="N/A">N/A</option> </select> </td> </tr> <tr> <td width="29%" align="right" valign="middle"> <strong>Requested By :</strong></td> <td width="71%" align="left" valign="middle"> <select name="requestedby" id="requested_by"> <option value="">UTI Requested By</option> <option value="Billing">Billing</option> <option value="Customer Service">Customer Service</option> <option value="Insurance">Insurance</option> <option value="Management">Management</option> <option value="Repairs">Repairs</option> <option value="Retail Support">Retail Support</option> <option value="Retentions">Retentions</option> <option value="SIM Swap">SIM Swap</option> <option value="WOW">WOW</option> <option value="N/A">N/A</option> </select> </td> </tr> <tr> <td width="29%" align="right" valign="middle"> <strong>Province :</strong></td> <td width="71%" align="left" valign="middle"> <select name="province" id="province"> <option value="">Select the Province</option> <option value="Eastern Cape">Eastern Cape</option> <option value="Gauteng">Gauteng</option> <option value="Kwa-Zulu Natal">Kwa-Zulu Natal</option> <option value="Limpopo">Limpopo</option> <option value="Mpumalanga">Mpumalanga</option> <option value="North West">North West</option> <option value="Northern Cape">Northern Cape</option> <option value="Polokwane">Polokwane</option> <option value="Western Cape">Western Cape</option> <option value="Other">Other</option> </select> </td> </tr> <tr> <td width="29%" align="right" valign="middle"><strong>Comments :</strong></td> <td> <textarea rows ="5" cols="30" name="comments"> </textarea> </td> </tr> <tr> <td> <p> <input type="reset" value="Reset Form"><input type="Submit" value="Submit"> Here is my PHP CODE to write to the Database <?php $con = mysql_connect("hostname" ,"mysqusername" ,"mysqlpassword"); if (!$con) { die('Could not connect: ' . mysql_error()); } mysql_select_db("databasename", $con); $sql="INSERT INTO customer_services_tracker (customer_name ,customer_email_address ,case_number ,msisdn ,route_cause ,calltype_indexedto ,type_tat ,escalatedto ,requestedby ,province ,comments ) VALUES ('$_POST[customer_name]' ,'$_POST[customer_email_address]' ,'$_POST[case_number]' ,'$_POST[msisdn]' ,'$_POST[route_cause]' ,'$_POST[calltype_indexedto]' ,'$_POST[type_tat]' ,'$_POST[escalatedto]' ,'$_POST[requestedby]' ,'$_POST[province]' ,'$_POST[comments]')"; $CatName = $rowCat["Name"]; if (!mysql_query($sql,$con)) { die('Error: ' . mysql_error()); } echo "1 record added"; mysql_close($con) ?>

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  • Ubuntu software stack to mimic Active Directory auth

    - by WickedGrey
    I'm going to have an Ubuntu 11.10 box in a customer's data center running a custom webapp. The customer will not have ssh access to the box, but will need authentication and authorization to access the webapp. The customer needs to have the option of either pointing the webapp at something that we've installed locally on the machine, or to use an Active Directory server that they have. I plan on using a standard "users belong to groups; groups have sets of permissions; the webapp requires certain permissions to respond" auth setup. What software stack can I install locally that will allow an easy switch to and from an Active Directory server, while keeping the configuration as simple as possible (both for me and the end customer)? I would like to use as much off-the-shelf software for this as possible; I do not want to be in the business of keeping user passwords secure. I could see handling the user/group/permission relationships myself if there is not a good out-of-the-box solution (but that seems highly unlikely). I will accept answers in the form of links to "here is what you need" pages, but not "here is what Kerberos does" unless that page also tells me if it's required for my use case (essentially, I know that AD can speak Kerberos, but I can't tell if I need it to, or if I can just use LDAP, or...).

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  • Move postfix maildir files from one mail server to another

    - by Tauren
    I have a new mail server configured as described in this howto: http://howtoforge.com/virtual-users-domains-postfix-courier-mysql-squirrelmail-ubuntu-9.10 I also have an ancient mail server configured very similarly (using the same HOWTO, just for Fedora Core 6, if I recall correctly). Earlier today I had to switch from the old server to the new one, and the old one is no longer online. However, after I had migrated everything and switched it all over, I discovered a bunch of undelivered mail in the queue. It got delivered to the local mailboxes on the old server, so now there are a bunch of messages on it that I'd like to move to the new server. The new server has already received new messages, so I need to merge the files together somehow. For each user with an email of [email protected], there are files like this on both servers: /home/vmail/customer.com/username/maildirsize /home/vmail/customer.com/username/courierpop3dsizelist /home/vmail/customer.com/username/new/1271481177.Vca01I6006bM580357.mailhost.mydomain.com Can I simply copy the hundreds of files in the various new directories on the old server to the corresponding new directories on the new server? Will the maildirsize and courierpop3dsizelist files get updated automatically, or do I need to do something to update them?

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  • Configure a Windows PC as network appliance w/o monitor, keyboard and mouse

    - by Joshua Lim
    I intend to use a small form factor PC with Windows 7 Professional installed as a network appliance attached directly to my customer's LAN without connecting a monitor, keyboard or mouse. How should I configure the networking for my PC so that I can access it via say my laptop? I figure that I can do it 2 ways. Attach my laptop to the PC using a crossover cable? Connect via RDP and configure networking. Configure an IP address on the PC before I deliver it to the customer place. At the customer's place, attach the PC to LAN and connect to the IP address which I previously configured from my laptop or from one of the customer's workstations. I know the first way is doable, but is the second way possible? I'm sorry if this question sounds ridiculous - I am Delphi programmer but a novice on networking. Finally, if possible, I hope to make the configuration process web based as I wouldn't like to reveal the fact that I am using Win7 Pro for the network appliance!

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  • Excel: How to treat multiple lines as one while sorting?

    - by crono
    I get a XLS-File as a database report. The File is in the following format: | Customer | Name | ... | Orders 1 | 6 | ... | ... | 1234 2 | | | | 4567 3 | | | | 8910 4 | 3 | ... | ... | 3210 5 | | | | 8765 6 | 1 | ... | ... | 1000 7 | | | | 1001 I need to sort this thing on a column which is only "filled" in the first line of a "record" (here: Line 1-3, 4+5, 6+7) like "Customer" in this example. Is there a way (without falling back to VBA) to keep the lines together which form a "record" while sorting on them. I know, this is abusing Excel but I have no other choise here. The expected output after sorting on "Customer" would be: | Customer | Name | ... | Orders 1 | 1 | ... | ... | 1000 2 | | | | 1001 3 | 3 | ... | ... | 3210 4 | | | | 8765 5 | 6 | ... | ... | 1234 6 | | | | 4567 7 | | | | 8910

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  • plesk update fails

    - by Caballero
    I have a dedicated server running CentOS 5.3. I'm trying to update Plesk 9.5.2 to version 10.0.0 but update fails. I do it with yum: yum update psa* --skip-broken -t but it fails and I get the errors at the end: Skip-broken could not solve problems Error: plesk-mail-pc-driver conflicts with psa-qmail Error: plesk-mail-pc-driver conflicts with psa-qmail-rblsmtpd Error: plesk-mail-qc-driver conflicts with plesk-mail-pc-driver Error: plesk-core conflicts with plesk-billing Error: Missing Dependency: sw-engine = 2.0 is needed by package plesk-billing-6.0.4-20090625.11.noarch (installed) Error: Missing Dependency: pp-sitebuilder >= 10.3.0 is needed by package psa-10.3.0-cos5.build1012110629.18.x86_64 (plesk) Error: plesk-mail-pc-driver conflicts with plesk-mail-qc-driver Is there a way that I could solve this?

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  • Apache </Location> Errors

    - by Eddie
    Hi there! I am having real trouble with this installation - Basically this is the erro that I am getting: apache2: Syntax error on line 234 of /etc/apache2/apache2.conf: Syntax error on line 10 of /etc/apache2/conf.d/amberdms-bs.conf: Expected </Location\xc2\xa0/billing_system> but saw </Location> and this is the code that is being used in that modules file: #  # Amberdms Billing System is an open source accounting, service billing and time keeping web application.  #  Alias /billing_system /usr/share/amberdms/billing_system  <Location /billing_system>  Order deny,allow  Allow from all  AllowOverride all    Please help me! I need this software to be installed, but this error has stumped me.

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  • Packet logging on PIX firewall

    - by georged.id.auindex.htm
    We have a Cisco PIX 515 firewall and I would like to set up a simple logging that would give us a traffic breakdown for billing by: source destination protocol port size time PIX is plugged into Catalyst 2970 and I was told that the best thing since sliced bread for logging is to get Netflow and get Catalyst to log. My concern, however, (besides the Netflow cost) is that I really don't want to "listen" to the internal noise and all I'm interested in are the external traffic stats above for billing and analysis purposes. What would be the simplest and the easiest solution? Cheers George

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  • Linux QoS: bulk data transmission during idle times

    - by syneticon-dj
    How would I do a QoS setup where a certain low-priority data stream would get up to X Mbps of bandwidth, but only if the current total bandwidth (of all streams/classes) on this interface does not exceed X? At the same time, other data streams / classes must not be limited to X. The use case is an ISP billing the traffic by calculating the bandwidth average over 5 minute intervals and billing the maximum. I would like to keep the maximum usage to a minimum (i.e. quench the bulk transfer during interface busy times) but get the data through during idle/low traffic times. Looking at the frequently used classful schedulers CBQ, HTB and HSFC I cannot see a straightforward way to accomplish this.

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  • Entity Framework 4.0: Creating objects of correct type when using lazy loading

    - by DigiMortal
    In my posting about Entity Framework 4.0 and POCOs I introduced lazy loading in EF applications. EF uses proxy classes for lazy loading and this means we have new types in that come and go dynamically in runtime. We don’t have these types available when we write code but we cannot forget that EF may expect us to use dynamically generated types. In this posting I will give you simple hint how to use correct types in your code. The background of lazy loading and proxy classes As a first thing I will explain you in short what is proxy class. Business classes when designed correctly have no knowledge about their birth and death – they don’t know how they are created and they don’t know how their data is persisted. This is the responsibility of object runtime. When we use lazy loading we need a little bit different classes that know how to load data for properties when code accesses the property first time. As we cannot add this functionality to our business classes (they may be stored through more than one data access technology or by more than one Data Access Layer (DAL)) we create proxy classes that extend our business classes. If we have class called Product and product has lazy loaded property called Customer then we need proxy class, let’s say ProductProxy, that has same public signature as Product so we can use it INSTEAD OF product in our code. ProductProxy overrides Customer property. If customer is not asked then customer is null. But if we ask for Customer property then overridden property of ProductProxy loads it from database. This is how lazy loading works. Problem – two types for same thing As lazy loading may introduce dynamically generated proxy types we don’t know in our application code which type is returned. We cannot be sure that we have Product not ProductProxy returned. This leads us to the following question: how can we create Product of correct type if we don’t know the correct type? In EF solution is simple. Solution – use factory methods If you are using repositories and you are not using factories (imho it is pretty pointless with mapper) you can add factory methods to your EF based repositories. Take a look at this class. public class Event {     public int ID { get; set; }     public string Title { get; set; }     public string Location { get; set; }     public virtual Party Organizer { get; set; }     public DateTime Date { get; set; } } We have virtual member called Organizer. This property is virtual because we want to use lazy loading on this class so Organizer is loaded only when we ask it. EF provides us with method called CreateObject<T>(). CreateObject<T>() is member of ObjectContext class and it creates the object based on given type. In runtime proxy type for Event is created for us automatically and when we call CreateObject<T>() for Event it returns as object of Event proxy type. The factory method for events repository is as follows. public Event CreateEvent() {     var evt = _context.CreateObject<Event>();     return evt; } And we are done. Instead of creating factory classes we created factory methods that guarantee that created objects are of correct type. Conclusion Although lazy loading introduces some new objects we cannot use at design time because they live only in runtime we can write code without worrying about exact implementation type of object. This holds true until we have clean code and we don’t make any decisions based on object type. EF4.0 provides us with very simple factory method that create and return objects of correct type. All we had to do was adding factory methods to our repositories.

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  • PeopleSoft 9.2 Financial Management Training – Now Available

    - by Di Seghposs
    A guest post from Oracle University.... Whether you’re part of a project team implementing PeopleSoft 9.2 Financials for your company or a partner implementing for your customer, you should attend some of the new training courses.  Everyone knows project team training is critical at the start of a new implementation, including configuration training on the core application modules being implemented. Oracle offers these courses to help customers and partners understand the functionality most relevant to complete end-to-end business processes, to identify any additional development work that may be necessary to customize applications, and to ensure integration between different modules within the overall business process. Training will provide you with the skills and knowledge needed to ensure a smooth, rapid and successful implementation of your PeopleSoft applications in support of your organization’s financial management processes - including step-by-step instruction for implementing, using, and maintaining your applications. It will also help you understand the application and configuration options to make the right implementation decisions. Courses vary based on your role in the implementation and on-going use of the application, and should be a part of every implementation plan, whether it is for an upgrade or a new rollout. Here’s some of the roles that should consider training: · Configuration or functional implementers · Implementation Consultants (Oracle partners) · Super Users · Business Analysts · Financial Reporting Specialists · Administrators PeopleSoft Financial Management Courses: New Features Course: · PeopleSoft Financial Solutions Rel 9.2 New Features Functional Training: · PeopleSoft General Ledger Rel 9.2 · PeopleSoft Payables Rel 9.2 · PeopleSoft Receivables Rel 9.2 · PeopleSoft Asset Management Rel 9.2 · Expenses Rel 9.2 · PeopleSoft Project Costing Rel 9.2 · PeopleSoft Billing Rel 9.2 · PeopleSoft PS / nVision for General Ledger Rel 9.2 Accelerated Courses (include content from two courses for more experienced team members): · PeopleSoft General Ledger Foundation Accelerated Rel 9.2 · PeopleSoft Billing / Receivables Accelerated Rel 9.2 · PeopleSoft Purchasing / Payable Accelerated Rel 9.2 View PeopleSoft Training Overview Video

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  • CQRS - Benefits

    - by Dylan Smith
    Thanks to all the comments and feedback from the last post I think I have a better understanding now of the benefits of CQRS (separate from the benefits of Event Sourcing). I’m going to try and sum it up here, and point out some areas where I could still use some advice: CQRS Benefits Sounds like the primary benefit of CQRS as an architecture is it allows you to create a simpler domain model by sucking out everything related to queries. I can definitely see the benefit to this, in general the domain logic related to commands is the high-value behavior in the software, but the logic required to service the queries would add a lot of low-value “noise” to the domain model that would dilute the high-value (command) behavior – sorting, paging, filtering, pre-fetch paths, etc. Also the most appropriate domain structure for implementing commands might not be the most optimal for implementing queries. To paraphrase Greg, this usually results in a domain model that is mediocre at both, piss-poor at one, or more likely piss-poor at both commands and queries. Not only will you be able to simplify your domain model by pulling out all the query logic, but at least a handful of commands in most systems will probably be “pass-though” type commands with little to no logic that just generate events. If these can be implemented directly in the command-handler and never touch the domain model, this allows you to slim down the domain model even more. Also, if you were to do event sourcing without CQRS, you no longer have a database containing the current state (only the domain model would) which makes it difficult (or impossible) to support ad-hoc querying and/or reporting that is common in most business software. Of course CQRS provides some great scalability benefits, not only scalability but I have to assume that it provides extremely low latency for most operations, especially if you have an asynchronous event bus. I know Greg says that you get a 3x scaling (Commands, Queries, Client) of your ability to perform parallel development, but IMHO, it seems like it only provides 1.5x scaling since even without CQRS you’re going to have your client loosely coupled to your domain - which is still a great benefit to be able to realize. Questions / Concerns If all the queries against an aggregate get pulled out to the Query layer, what if the only commands for that aggregate can be handled in a “pass-through” manner with the command handler directly generating events. Is it possible to have an aggregate that isn’t modeled in the domain model? Are there any issues or downsides to this? I know in the feedback from my previous posts it was suggested that having one domain model handling both commands and queries requires implementing a lot of traversals between objects that wouldn’t be necessary if it was only servicing commands. My question is, do you include traversals in your domain model based on the needs of the code, or based on the conceptual domain model? If none of my Commands require a Customer.Orders traversal, but the conceptual domain includes the concept of a set of orders belonging to a customer – should I model that in my domain model or not? I like the idea of using the Query side of the architecture as a place to put junior devs where the risk of them screwing something up has minimal impact. But I’m not sold on the idea that you can actually outsource it. Like I said in one of my comments on my previous post, the code to handle a query and generate DTO’s is going to be dead simple, but the code to process events and apply them to the tables on the query side is going to require a significant amount of domain knowledge to know which events to listen for to update each of the de-normalized tables (and what changes need to be made when each event is processed). I don’t know about everybody else, but having Indian/Russian/whatever outsourced developers have to do anything that requires significant domain knowledge has never been successful in my experience. And if you need to spec out for each new query which events to listen to and what to do with each one, well that’s probably going to be just as much work to document as it would be to just implement it. Greg made the point in a comment that doing an aggregate query like “Total Sales By Customer” is going to be inefficient if you use event sourcing but not CQRS. I don’t understand why that would be the case. I imagine in that case you’d simply have a method/property on the Customer object that calculated total sales for that customer by enumerating over the Orders collection. Then the application services layer would generate DTO’s off of the Customers collection that included say the CustomerID, CustomerName, TotalSales, or whatever the case may be. As long as you use a snapshotting implementation, I don’t see why that would be anymore inefficient in a DDD+Event Sourcing implementation than in a typical DDD implementation. Like I mentioned in my last post I still have some questions about query logic that haven’t been answered yet, but before I start asking those I want to make sure I have a strong grasp on what benefits CQRS provides.  My main concern with the query logic was that I know I could just toss it all into the query side, but I was concerned that I would be losing the benefits of using CQRS in the first place if I did that.  I want to elaborate more on this though with some example situations in an upcoming post.

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  • Spotlight on Claims: Serving Customers Under Extreme Conditions

    - by [email protected]
    Oracle Insurance's director of marketing for EMEA, John Sinclair, recently attended the CII Spotlight on Claims event in London. Bad weather and its implications for the insurance industry have become very topical as the frequency and diversity of natural disasters - including rains, wind and snow - has surged across Europe this winter. On England's wettest day on record, the county of Cumbria was flooded with 12 inches of rain within 24 hours. Freezing temperatures wreaked havoc on European travel, causing high speed TVG trains to break down and stranding hundreds of passengers under the English Chanel in a tunnel all night long without heat or electricity. A storm named Xynthia thrashed France and surrounding countries with hurricane force, flooding ports and killing 51 people. After the Spring Equinox, insurers may have thought the worst had past. Then came along Eyjafjallajökull, spewing out vast quantities of volcanic ash in what is turning out to be one of most costly natural disasters in history. Such extreme events challenge insurance companies' ability to service their customers just when customers need their help most. When you add economic downturn and competitive pressures to the mix, insurers are further stretched and required to continually learn and innovate to meet high customer expectations with reduced budgets. These and other issues were hot topics of discussion at the recent "Spotlight on Claims" seminar in London, focused on how weather is affecting claims and the insurance industry. The event was organized by the CII (Chartered Insurance Institute), a group with 90,000 members. CII has been at the forefront in setting professional standards for the insurance industry for over a century. Insurers came to the conference to hear how they could better serve their customers under extreme weather conditions, learn from the experience of their peers, and hear about technological breakthroughs in climate modeling, geographic intelligence and IT. Customer case studies at the conference highlighted the importance of effective and constant communication in handling the overflow of catastrophe related claims. First and foremost is the need to rapidly establish initial communication with claimants to build their confidence in a positive outcome. Ongoing communication then needs to be continued throughout the claims cycle to mange expectations and maintain ownership of the process from start to finish. Strong internal communication to support frontline staff was also deemed critical to successful crisis management, as was communication with the broader insurance ecosystem to tap into extended resources and business intelligence. Advances in technology - such web based systems to access policies and enter first notice of loss in the field - as well as customer-focused self-service portals and multichannel alerts, are instrumental in improving customer satisfaction and helping insurers to deal with the claims surge, which often can reach four or more times normal workloads. Dynamic models of the global climate system can now be used to better understand weather-related risks, and as these models mature it is hoped that they will soon become more accurate in predicting the timing of catastrophic events. Geographic intelligence is also being used within a claims environment to better assess loss reserves and detect fraud. Despite these advances in dealing with catastrophes and predicting their occurrence, there will never be a substitute for qualified front line staff to deal with customers. In light of pressures to streamline efficiency, there was debate as to whether outsourcing was the solution, or whether it was better to build on the people you have. In the final analysis, nearly everybody agreed that in the future insurance companies would have to work better and smarter to keep on top. An appeal was also made for greater collaboration amongst industry participants in dealing with the extreme conditions and systematic stress brought on by natural disasters. It was pointed out that the public oftentimes judged the industry as a whole rather than the individual carriers when it comes to freakish events, and that all would benefit at such times from the pooling of limited resources and professional skills rather than competing in silos for competitive advantage - especially the end customer. One case study that stood out was on how The Motorists Insurance Group was able to power through one of the most devastating catastrophes in recent years - Hurricane Ike. The keys to Motorists' success were superior people, processes and technology. They did a lot of upfront planning and invested in their people, creating a healthy team environment that delivered "max service" even when they were experiencing the same level of devastation as the rest of the population. Processes were rapidly adapted to meet the challenge of the catastrophe and continually adapted to Ike's specific conditions as they evolved. Technology was fundamental to the execution of their strategy, enabling them anywhere access, on the fly reassigning of resources and rapid training to augment the work force. You can learn more about the Motorists experience by watching this video. John Sinclair is marketing director for Oracle Insurance in EMEA. He has more than 20 years of experience in insurance and financial services.

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  • Analysing and measuring the performance of a .NET application (survey results)

    - by Laila
    Back in December last year, I asked myself: could it be that .NET developers think that you need three days and a PhD to do performance profiling on their code? What if developers are shunning profilers because they perceive them as too complex to use? If so, then what method do they use to measure and analyse the performance of their .NET applications? Do they even care about performance? So, a few weeks ago, I decided to get a 1-minute survey up and running in the hopes that some good, hard data would clear the matter up once and for all. I posted the survey on Simple Talk and got help from a few people to promote it. The survey consisted of 3 simple questions: Amazingly, 533 developers took the time to respond - which means I had enough data to get representative results! So before I go any further, I would like to thank all of you who contributed, because I now have some pretty good answers to the troubling questions I was asking myself. To thank you properly, I thought I would share some of the results with you. First of all, application performance is indeed important to most of you. In fact, performance is an intrinsic part of the development cycle for a good 40% of you, which is much higher than I had anticipated, I have to admit. (I know, "Have a little faith Laila!") When asked what tool you use to measure and analyse application performance, I found that nearly half of the respondents use logging statements, a third use performance counters, and 70% of respondents use a profiler of some sort (a 3rd party performance profilers, the CLR profiler or the Visual Studio profiler). The importance attributed to logging statements did surprise me a little. I am still not sure why somebody would go to the trouble of manually instrumenting code in order to measure its performance, instead of just using a profiler. I personally find the process of annotating code, calculating times from log files, and relating it all back to your source terrifyingly laborious. Not to mention that you then need to remember to turn it all off later! Even when you have logging in place throughout all your code anyway, you still have a fair amount of potentially error-prone calculation to sift through the results; in addition, you'll only get method-level rather than line-level timings, and you won't get timings from any framework or library methods you don't have source for. To top it all, we all know that bottlenecks are rarely where you would expect them to be, so you could be wasting time looking for a performance problem in the wrong place. On the other hand, profilers do all the work for you: they automatically collect the CPU and wall-clock timings, and present the results from method timing all the way down to individual lines of code. Maybe I'm missing a trick. I would love to know about the types of scenarios where you actively prefer to use logging statements. Finally, while a third of the respondents didn't have a strong opinion about code performance profilers, those who had an opinion thought that they were mainly complex to use and time consuming. Three respondents in particular summarised this perfectly: "sometimes, they are rather complex to use, adding an additional time-sink to the process of trying to resolve the existing problem". "they are simple to use, but the results are hard to understand" "Complex to find the more advanced things, easy to find some low hanging fruit". These results confirmed my suspicions: Profilers are seen to be designed for more advanced users who can use them effectively and make sense of the results. I found yet more interesting information when I started comparing samples of "developers for whom performance is an important part of the dev cycle", with those "to whom performance is only looked at in times of crisis", and "developers to whom performance is not important, as long as the app works". See the three graphs below. Sample of developers to whom performance is an important part of the dev cycle: Sample of developers to whom performance is important only in times of crisis: Sample of developers to whom performance is not important, as long as the app works: As you can see, there is a strong correlation between the usage of a profiler and the importance attributed to performance: indeed, the more important performance is to a development team, the more likely they are to use a profiler. In addition, developers to whom performance is an important part of the dev cycle have a higher tendency to use a much wider range of methods for performance measurement and analysis. And, unsurprisingly, the less important performance is, the less varied the methods of measurement are. So all in all, to come back to my random questions: .NET developers do care about performance. Those who care the most use a wider range of performance measurement methods than those who care less. But overall, logging statements, performance counters and third party performance profilers are the performance measurement methods of choice for most developers. Finally, although most of you find code profilers complex to use, those of you who care the most about performance tend to use profilers more than those of you to whom performance is not so important.

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  • OpenWorld: Spotlight on Fusion CRM

    - by Tony Berk
    Oracle OpenWorld is less than 2 weeks away, so you need to start figuring out how you are going to maximize your week. I don't want to discourage you, but I'm pretty sure it is impossible to attend all 2000+ sessions. So you need to focus on what's important to you. Many of our CRM customers will be interested in Fusion CRM, since they have already started Fusion implementations or determining when to start. If that's you, or you are just looking for an overview of Fusion CRM, we've got you covered! Let's start at the top! For an overview of what is in Fusion CRM and where it is going, you should attend the general session and roadmap session: General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. There is also a General Session for all Fusion Applications providing insight into the current strategy of the full product line and a high-level roadmap for each product area: Oracle Fusion Applications—Overview, Strategy, and Roadmap (GEN9433) - Oct 1, 10:45AM. This session will be repeated on Oct 3, 10:15AM. Now, if you want to drill down into some more detail, there are a lot more sessions with Oracle product management and customers. I'll highlight a few, but suggest you review the Fusion CRM Focus On document, or the search in the Content Catalog or Session Builder.  Driving Sales Performance with Oracle Fusion CRM (CON9744) - Oct 3, 10:15AM. Demonstrates how sales executives can gain instant visibility into their business, deliver pervasive coaching to their reps, maximize their sales pipeline, and drive team alignment. The result is increased sales performance that enables sales executives to deliver more revenue without increasing their resources or expenses. Maximize Your Revenue Potential with Oracle Fusion CRM Sales Planning (CON9751) - Oct 2, 1:15PM. Learn how Oracle Fusion CRM helps companies intelligently optimize sales planning and manage sales performance including the ability to predict their future sales opportunities and use those predictions in conjunction with past sales data to optimally define their sales territories, sales quotas, and incentive compensation plans. Boost Marketing’s Contribution to Revenue with Oracle Fusion CRM Marketing (CON9746) - Oct 3, 11:45AM. Learn how Oracle Fusion CRM can help your organization integrate sales and marketing, using one CRM platform. See how Oracle Fusion CRM can help your organization learn where to invest its precious marketing dollars; drive more revenue with cross-channel marketing and prospecting capabilities, including and not limited to e-mail, Web, and social media; improve lead conversion with integrated lead management functionality; and do more with less by automating many manual tasks. Oracle Fusion CRM: Social Marketing (CON11559) - Oct 1, 3:15PM. Learn how Oracle’s acquisition of Collective Intellect, Vitrue, and Involver extends Oracle Fusion Marketing as a world-class social marketing solution. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15AM. Hear how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle's social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Of course, we recommend you hear from the current Fusion CRM customers too. So, don't miss Oracle Fusion Customer Relationship Management: Customer Adoption and Experiences (CON9415) on Oct 3 at 10:15AM for panel of customers discussing implementation experiences, best practices and benefits.  After listening to all of this great information, you are probably going to have questions. Well, the experts will be on hand to help answer your questions and plan how your organization can get going with Fusion CRM. Be sure to head down to the DEMOgrounds and CRM Pavilion in the Moscone West Exhibit Hall. And finally, there is the always popular Meet the Experts session focused on Fusion CRM (MTE9658) on Oct 2 at 5PM (pre-registration via Schedule Builder is recommended.) In addition, there are more sessions on Mobility, Extensibility, Incentive Compensation, Fusion Customer Hub and other key components of the Fusion Applications infrastructure, Oracle Cloud and much, much more! For a full list, utilize the Fusion CRM Focus On document and Content Catalog. Enjoy!

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  • What groupware/project-management apps (preferably self-hosted webapp) do you recommend for a small dev shop?

    - by HedgeMage
    I run a small Drupal consulting shop and we've been trying different groupware solutions for what seems like ages, yet nothing we've found seems to be a good fit. We don't need CRM-overkill such as SugarCRM offers -- it's just too much for our small size. We do need git integration (at a minimum, an easy way to associate commits with issues) Time tracking on configurable or 15m increments per-project issue tracking billing (incl. recurring billing for support contracts, etc) some sort of per-project notes/wiki for things like login credentials, client contact info, etc. Contact logging (Client foo called at 2:20pm and asked to add bar to the spec, signed addendum with pricing due to client NLT CoB today, to be returned by CoB tomorrow) Open source solutions are greatly preferred to closed ones Most of all, it should be very efficient to use. Several solutions just fell out of use here because they required too many clicks for simple, frequent tasks like logging time spent on an issue or noting a call from a client. It shouldn't take 20 minutes to make a note. Edit: I almost forgot to mention: we're a mixed Linux/Mac shop with no Windows users.

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  • You Need BRM When You have EBS – and Even When You Don’t!

    - by bwalstra
    Here is a list of criteria to test your business-systems (Oracle E-Business Suite, EBS) or otherwise to support your lines of digital business - if you score low, you need Oracle Billing and Revenue Management (BRM). Functions Scalability High Availability (99.999%) Performance Extensibility (e.g. APIs, Tools) Upgradability Maintenance Security Standards Compliance Regulatory Compliance (e.g. SOX) User Experience Implementation Complexity Features Customer Management Real-Time Service Authorization Pricing/Promotions Flexibility Subscriptions Usage Rating and Pricing Real-Time Balance Mgmt. Non-Currency Resources Billing & Invoicing A/R & G/L Payments & Collections Revenue Assurance Integration with Key Enterprise Applications Reporting Business Intelligence Order & Service Mgmt (OSM) Siebel CRM E-Business Suite On-/Off-line Mediation Payment Processing Taxation Royalties & Settlements Operations Management Disaster Recovery Overall Evaluation Implementation Configuration Extensibility Maintenance Upgradability Functional Richness Feature Richness Usability OOB Integrations Operations Management Leveraging Oracle Technology Overall Fit for Purpose You need Oracle BRM: Built for high-volume transaction processing Monetizes any service or event based on any metric Supports high-volume usage rating, pricing and promotions Provides real-time charging, service authorization and balance management Supports any account structure (e.g. corporate hierarchies etc.) Scales from low volumes to extremely high volumes of transactions (e.g. billions of trxn per hour) Exposes every single function via APIs (e.g. Java, C/C++, PERL, COM, Web Services, JCA) Immediate Business Benefits of BRM: Improved business agility and performance Supports the flexibility, innovation, and customer-centricity required for current and future business models Faster time to market for new products and services Supports 360 view of the customer in real-time – products can be launched to targeted customers at a record-breaking pace Streamlined deployment and operation Productized integrations, standards-based APIs, and OOB enablement lower deployment and maintenance costs Extensible and scalable solution Minimizes risk – initial phase deployed rapidly; solution extended and scaled seamlessly per business requirements Key Considerations Productized integration with key Oracle applications Lower integration risks and cost Efficient order-to-cash process Engineered solution – certification on Exa platform Exadata tested at PayPal in the re-platforming project Optimal performance of Oracle assets on Oracle hardware Productized solution in Rapid Offer Design and Order Delivery Fast offer design and implementation Significantly shorter order cycle time Productized integration with Oracle Enterprise Manager Visibility to system operability for optimal up time

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  • Can Near Field Communications (NFC) Benefit your Supply Chain?

    - by Stephen Slade
    Leading firms continue to leverage the latest tools and technologies to drive performance especially around minimizing transaction costs. With razor thin margins in manufacturing and distribution, the leading producers are resorting to Near Field Communications to gain efficiencies.  In this week’s CIO magazine (Apr1, 2012, pg.30, see http://www.cio.com)  Lauren Brousell talks of the things you need to know to make a more informed decision with NFC.  Sandy Shen of Gartner says NFC appeals because "it supports any services that requires data transfer and authentication' 1. NFC is Cheap and Easy - short range transmitting technology connecting smartphones to data transfer. 2. Adoption Seems Inevitable - more merchants will use NCF for payments in the futures. Wallets are becoming obsolete. 3. It's a Hot Potato for Enterprise - Business with credit card companies and cell phone providers are debating who handles the billing process. 4. It's in use Overseas. Japan uses FeliCa to pay by smartphone. In the US, billing agreements are causing territorial conflict. 5. Security Risks Come Standard. As people lose HH devices, security will be an ongoing concern. Credentials and timeout features and alleviate to some extent. My prediction: In 5 years, we won't have wallets in our pockets.  Our secure and all-powerful smart phones will be our electronic portable banks and execute the transaction for us based on our preferences and propensities and electronically execute the transaction for the supply chain.

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  • Defining Your Online Segmentation and Targeting Strategy

    - by Christie Flanagan
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A lot of times, companies will put online segmentation and targeting on the back burner because they don’t know where to start. Often, I’ve heard web managers say that their segments aren’t well understood yet, so they can’t really deliver personalized online experiences that are meaningful. This lack of complete understanding means that they don't really bother to try. But, I don’t think you necessarily need to have an elaborate segmentation and targeting strategy already in place to start delivering a more relevant online customer experience. Sometimes it helps to think of how segmentation and targeting might solve some of the challenges your sites visitors are currently experiencing on your web presence, rather than doing nothing and waiting until a fully baked segmentation strategy lands in your inbox.  For example, perhaps you have a broad and varied service offering that makes it difficult for site visitors to easily find the solutions that are most relevant for them.  How can segmentation and targeting help solve this problem?  Or maybe it’s like the airline I described in Monday’s post where the special deals featured on the home page are only relevant to site visitors from a couple of cities.  Couldn’t segmentation and targeting help them to highlight offers on their home page that are relevant to a larger share of their site visitors? Your early segmentation and targeting efforts do not need to be complicated.  There are simple ways to start delivering a more relevant online customer experience, even if you’re dealing with anonymous site visitors.  These include targeting content to site visitors based on: Referral: Deliver targeted content to your site visitors that is based on where they came from or the search term they used to find your site Behavior:  Deliver content to your site visitors that is related or similar to content they’ve clicked on already Location:  Deliver content your site visitors that is most relevant for their geographic location (this would solve that pesky airline home page problem described above) So as you can see, there really are some very simple ways in which you can start improving your online customer experience using very basic segmentation and targeting methods.  One thing to keep in mind as you start to define you segmentation and targeting strategy is that there are many different types of attributes or combinations of attributes upon which you can base your segmentation and targeting strategy.  In addition to referral, behavior and location, other attributes that you should consider are: Profile Information:  What profile information do you know about this customer already?  Perhaps they provided some information on their interests and preferences when they first registered with your site. Time:  What time is it and how does that impact what my site visitors are looking for or trying to do? Demographics: What are my site visitors’ ages, incomes or ethnicities? Which attributes you select to include in your segmentation strategy will depend on your unique business needs and objectives.  Attributes such as behavior or referral may not be the most important targeting criteria depending on your situation. For example, if you’re a newspaper you might know that certain visitors are sports fans based on their profile information.  You can create a segment for sports fans and target sports related content to that segment of your readership online.  Or perhaps, a reader is browsing stories that are related to politics; you can use that visitor’s behavior to assign him or her to a segment for those interested in politics. From there you can recommend more stories to that visitor based on their interest in politics. For an airline, the visitor’s location may be a more important attribute. By detecting the visitor’s location, you can assign them to an appropriate segment and then target special flights and offers to them based on their likely departure airport. As you can see, there are many practical ways that you can start improving the experience your customers receive on your web presence using fairly basic segmentation and targeting techniques. If you want to learn more about segmentation and targeting using Oracle’s web experience management solution, check out this helpful video that demonstrates these powerful capabilities in Oracle WebCenter Sites. ***** On Demand Webcast Featuring Brian Solis of Altimeter Group Trends such as the mobile web, social media, gamification and real-time are changing customer behavior and expectations. In this new environment, many businesses will struggle. Some will fall by the wayside, while others learn to adapt and thrive. Watch this on demand webcast with Altimeter Group digital analyst and author, Brian Solis, and discover what your organization needs to know about how to compete in the new era of Digital Darwinism. View now.

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  • Oracle CRM On Demand Release 24 is Generally Available

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 We are pleased to announce that Oracle CRM On Demand Release 24 is Generally Available as of October 25, 2013 Get smarter, more productive and the best value with Oracle CRM On Demand Release 24. Oracle CRM On Demand continues to be the most complete Software-as-a-Service (SaaS) CRM solution available. Now, with Release 24, organizations of all types and sizes benefit from actionable insight anywhere, anytime, as well as key enhancements in mobility, embedded social, analytics, integration and extensibility, and ease of use.Next Generation Mobile and Desktop Solutions : Oracle CRM On Demand Release 24 offers a complete set of mobile and desktop solutions that improve productivity by enabling reps to access and update information anywhere, anytime. Capabilities include: Oracle CRM On Demand Disconnected Mobile Sales (DMS) – A disconnected native iPad solution, DMS has been further streamlined mobile sales process by adding Structured Product Messaging to record brand specific call objectives, enhancements in HTML5 eDetailing including message response tracking and improvements in administration and configuration such as more field management options for read only fields, role management and enhanced logging. Oracle CRM On Demand Connected Mobile Sales. This add-on mobile service provides a configurable mobile solution on iOS, BlackBerry and now Android devices. You can access data from CRM On Demand in real time with a rich, native user experience, that is comfortable and familiar to current iOS, BlackBerry and Android users. New features also include Single Sign On to enhance security for mobile users.  Oracle CRM On Demand Desktop: This application centralizes essential CRM information in the familiar Microsoft Outlook environment,increasing user adoption and decreasing training costs. Users can manage CRM data while disconnected, then synchronize bi-directionally when they are back on the network. New in Oracle CRM On Demand Desktop Version 3 is the ability to synchronize by Books of Business, and improved Online Lookup. Mobile Browser Support: The following mobile device browsers are now supported: Apple iPhone, Apple iPad, Windows 8 Tablets, and Google Android. Leverage the Social Enterprise Engaging customers via social channels is rapidly becoming a significant key to enhanced customer experience as it provides proactive customer service, targeted messaging and greater intimacy throughout the entire customer lifecycle. Listening to customers on the social channels can identify a customers’ sphere of influence and the real value they bring to their organization, or the impact they can have on the opportunity. Servicing the customer’s need is the first step towards loyalty to a brand, integrating with social channels allows us to maximize brand affinity and virally expand customer engagements thus increasing revenue. Oracle CRM On Demand is leveraging the Social Enterprise through its integration with Oracle’s Social Relationship Management (SRM) product suite by providing out-of-the-box integration with Social Engagement and Monitoring (SEM), Social Marketing (SM) and Oracle Social Network (OSN). With Oracle CRM On Demand Release 24, users are able to create a service request from a social post via SEM and have leads entered on a SM lead form automatically entered into Oracle CRM On Demand along with the campaign, streamlining the lead qualification process. Get Smarter with Actionable Insight The difference between making good decisions and great decisions depends heavily upon the quality, structure, and availability of information at hand. Oracle CRM On Demand Release 24 expands upon its industry-leading analytics capabilities to provide greater business insight than ever before. New capabilities include flexible permissions on analytics reports folders, allowing for read only access to reports, and additional field and object coverage. Get More Productive with Powerful Tools Oracle CRM On Demand Release 24 introduces a new set of powerful capabilities designed to maximize productivity. A significant new feature for customizing Oracle CRM On Demand is a JavaScript API. The JS API allows customers to add new buttons, suppress existing buttons and even change what happens when a user clicks an existing button. Other usability enhancements, such as personalized related information applets, extended case insensitive search provide users with better, more intuitive, experience. Additional privileges for viewing private activities and notes allow administrators to reassign records as needed, and Custom Object management. Workflow has been added to the Order Item object; and now tasks can be assigned to a relative user, such as an Account Owner, allowing more complex business processes to be automated and adhered to. Get the Best Value Oracle CRM On Demand delivers unprecedented value with the broadest set of capabilities from a single-provider solution, the industry’s lowest total cost of ownership, the most on-demand deployment options, the deepest CRM expertise and experience of any CRM provider, and the most secure CRM in the cloud. With Release 24, Oracle CRM On Demand now includes even more enterprise-grade security, integration, and extensibility features, along with enhanced industry editions to save you time and money. New features include: Business Process Administration: A new privilege has been added that allows administrators to override a Business Process Administration rule.This privilege permits users to edit a locked record, or unlock a record, in the event of a material change that needs to be reflected per corporatepolicy. Additionally, the Products Detailed object has been added to Business Process Administration, enabling record locking and logic to be applied. Expanded Integration: Oracle continues to improve Web Services each release, by adding more object coverage enabling customers and partners to easily integrate with CRM On Demand. Bottom Line Oracle CRM On Demand Release 24 enables organizations to get smarter, get more productive, and get the best value, period. For more information on Oracle CRM On Demand Release 24, please visit oracle.com/crmondemand

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  • Subscription based eCommerce Site selling Physical Goods

    - by Kash
    I want to implement a system where customers can buy physical products as subscription with recurring billing. Customers will come to my site, visit product page and buy stuff. They need to register an account before purchasing. After registration they will be forwarded to payment processor for payment and after successful payment they will be returned back to my site. Requirement: I dont want to use Paypal as a payment processor. It will be recurring payment on monthly, quarterly, bi-annual or annual basis. Customers can login to my site in order to view their Order History, Profile Management and can edit their Billing and/or Shipping details. Customers can cancel their Subscription any time after login to their account on my site. Plan: Currently I am using wordpress with WooCommerce plugin for eCommerce functionality. I am planning to use Amazon as a payment processor. I have searched WooCommerce Extension Drectory and found WC Subscription extension that can be used for my site. But I just confirmed from the Support WC Subscription only support recurring payment with Paypal and Stripe, no other payment processor is supported at the moment. Questions: According to my need, what will be the best solution? I am open to switch the platform from Wordpress to something else that can fulfill my requirement.

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  • What to do after a servicing fails on TFS 2010

    - by Martin Hinshelwood
    What do you do if you run a couple of hotfixes against your TFS 2010 server and you start to see seem odd behaviour? A customer of mine encountered that very problem, but they could not just, or at least not easily, go back a version.   You see, around the time of the TFS 2010 launch this company decided to upgrade their entire 250+ development team from TFS 2008 to TFS 2010. They encountered a few problems, owing mainly to the size of their TFS deployment, and the way they were using TFS. They were not doing anything wrong, but when you have the largest deployment of TFS outside of Microsoft you tend to run into problems that most people will never encounter. We are talking half a terabyte of source control in TFS with over 80 proxy servers. Its certainly the largest deployment I have ever heard of. When they did their upgrade way back in April, they found two major flaws in the product that meant that they had to back out of the upgrade and wait for a couple of hotfixes. KB983504 – Hotfix KB983578 – Patch KB2401992 -Hotfix In the time since they got the hotfixes they have run 6 successful trial migrations, but we are not talking minutes or hours here. When you have 400+ GB of data it takes time to copy it around. It takes time to do the upgrade and it takes time to do a backup. Well, last week it was crunch time with their developers off for Christmas they had a window of opportunity to complete the upgrade. Now these guys are good, but they wanted Northwest Cadence to be available “just in case”. They did not expect any problems as they already had 6 successful trial upgrades. The problems surfaced around 20 hours in after the first set of hotfixes had been applied. The new Team Project Collection, the only thing of importance, had disappeared from the Team Foundation Server Administration console. The collection would not reattach either. It would not even list the new collection as attachable! Figure: We know there is a database there, but it does not This was a dire situation as 20+ hours to repeat would leave the customer over time with 250+ developers sitting around doing nothing. We tried everything, and then we stumbled upon the command of last resort. TFSConfig Recover /ConfigurationDB:SQLServer\InstanceName;TFS_ConfigurationDBName /CollectionDB:SQLServer\instanceName;"Collection Name" -http://msdn.microsoft.com/en-us/library/ff407077.aspx WARNING: Never run this command! Now this command does something a little nasty. It assumes that there really should not be anything wrong and sets about fixing it. It ignores any servicing levels in the Team Project Collection database and forcibly applies the latest version of the schema. I am sure you can imagine the types of problems this may cause when the schema is updated leaving the data behind. That said, as far as we could see this collection looked good, and we were even able to find and attach the team project collection to the Configuration database. Figure: After attaching the TPC it enters a servicing mode After reattaching the team project collection we found the message “Re-Attaching”. Well, fair enough that sounds like something that may need to happen, and after checking that there was disk IO we left it to it. 14+ hours later, it was still not done so the customer raised a priority support call with MSFT and an engineer helped them out. Figure: Everything looks good, it is just offline. Tip: Did you know that these logs are not represented in the ~/Logs/* folder until they are opened once? The engineer dug around a bit and listened to our situation. He knew that we had run the dreaded “tfsconfig restore”, but was not phased. Figure: This message looks suspiciously like the wrong servicing version As it turns out, the servicing version was slightly out of sync with the schema. KB Schema Successful           KB983504 341 Yes   KB983578 344 sort of   KB2401992 360 nope   Figure: KB, Schema table with notation to its success The Schema version above represents the final end of run version for that hotfix or patch. The only way forward The problem was that the version was somewhere between 341 and 344. This is not a nice place to be in and the engineer give us the  only way forward as the removal of the servicing number from the database so that the re-attach process would apply the latest schema. if his sounds a little like the “tfsconfig recover” command then you are exactly right. Figure: Sneakily changing that 3 to a 1 should do the trick Figure: Changing the status and dropping the version should do it Now that we have done that we should be able to safely reattach and enable the Team Project Collection. Figure: The TPC is now all attached and running You may think that this is the end of the story, but it is not. After a while of mulling and seeking expert advice we came to the opinion that the database was, for want of a better term, “hosed”. There could well be orphaned data in there and the likelihood that we would have problems later down the line is pretty high. We contacted the customer back and made them aware that in all likelihood the repaired database was more like a “cut and shut” than anything else, and at the first sign of trouble later down the line was likely to split in two. So with 40+ hours invested in getting this new database ready the customer threw it away and started again. What would you do? Would you take the “cut and shut” to production and hope for the best?

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