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• New at TRC: Networking Products

  - by uwes

  The new category "Networking Products" has been added last week at Oracle Hardware Technical Resource Center (HW TRC). The following list summarize the different areas which are included. Feel free to explore. Oracle Virtual Networking customer and technical presentation, Datasheets, partner FAQ and more 10 GbE Network Adapters and Switches customer and technical presentations, Datasheets, partner FAQ, Documentation and more Gigabit Ethernet customer presentations, partner FAQ, Documentation and more InfiniBand Datasheets, partner FAQ and Documentation Blade Server Network Express Modules (NEMs) technical presentation, Datasheets, partner FAQ, White Paper and more Storage Networking customer presentations, Datasheets, partner FAQ and more Please be aware that you need to be registered at the Oracel HW TRC. To register click here ... and follow the instructions..

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• Hear about Oracle Supply Chain at Pella, Apr 27-29 '10

  - by [email protected]

  Oracle Customer Showcase - Apr 27-29'10 Featuring Pella Corp. Delivering Greater Customer Value "Discovering the Lean Value Chain" Pella is once again hosting Oracle customers at a mega-reference event in Pella, Iowa, on April 27-29. The agenda features a cross-stack set of topics and issues, including strategies for delivering customer value, improving the customer experience, Value Chain Planning / Manufacturing / Enterprise Performance Management, and Lean practices. Several executives will keynote, including Pella CIO Steve Printz. The event includes a demo grounds, round-table discussion groups, plant tours, and networking opportunities. !  

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• Email censorship system

  - by user1116589

  I would like to ask you about any censorship / moderation system. Basic workflow of events: Customer sends email to [email protected] from [email protected] ACME administrator receives notification and can moderate email After moderation administrator confirm an email and send it to [email protected] John answears to [email protected] Before the email is send it is moderated again by ACME administrator What is important, that this functionality is easy to do with some CMS/CMF systems. The problem is that we do not want to use an extra domain and force customer to login an extra system. Customer should only use his own email box or desktop email application. Thank you, Tomek

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• What's the best functional language to learn/experience the power of functional language?

  - by prosseek

  I see a lot of functional programming languages nowadays compared to a decade ago. ML/Occaml Erlang F# Clojure Scala Lisp/Scheme Out of these plethora of functional languages, what do you think is the best language that can teach the power of functional programming?

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• Oracle Enterprise Data Quality Adds Global Address Verification Capabilities for Greater Accuracy and Broader Location Coverage

  - by Mala Narasimharajan

  Data quality – has many flavors to it.  Product, Customer – you name the data domain and there’s data quality associated with it.  Address verification and data quality are a little different.  in that there is a tremendous amount of variation as well as nuance attached to it.  Specifically, what makes address verification challenging is that more often than not, addresses are incomplete, riddled with misspellings, incorrect postal codes are assigned to locations or non-address items are present.  Almost all data has locations, and accurate locations power a wealth of business processes: Customer Relationship Management, data quality, delivery of materials, goods or services, fraud detection, insurance risk assessment, data analytics, store and territory planning, and much more. Oracle Address Verification Server provides location-based services as well as deeper parsing and analysis capabilities for Oracle Enterprise Data Quality.  Specifically, Pre-integrated with the EDQ platform, Oracle Address Verification Server provides robust parsing, validation, as well as specialized location information for over 240 countries – all populated countries on Earth.  Oracle Enterprise Data Quality (EDQ) is a data quality platform, dedicated to address the distinct challenges of customer and product data quality, and performs advanced data profiling to identify and measure poor quality data and identify rule requirements, as well as semantic and pattern-based recognition to accurately parse and standardize data that is poorly structured.   EDQ is integrated with Oracle Master Data Management, including Oracle Customer Hub and Oracle Product Hub, as well as Oracle Data Integrator Enterprise Edition and Oracle CRM.  Address Verification Server provides key address verification services for Oracle CRM and Oracle Customer Hub.  In addition, Address Verification Server provides greater accuracy when handling address data due to its expanded sources and extensible knowledge repository, solid parsing across locales and countries as well as  adept handling of extraneous data in address fields.  For more information on Oracle Address Verification Server visit:  http://bit.ly/GMUE4H and http://bit.ly/GWf7U6

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• Why is testing MVC Views frowned upon?

  - by Peter Bernier

  I'm currently setting the groundwork for an ASP.Net MVC application and I'm looking into what sort of unit-tests I should be prepared to write. I've seen in multiple places people essentially saying 'don't bother testing your views, there's no logic and it's trivial and will be covered by an integration test'. I don't understand how this has become the accepted wisdom. Integration tests serve an entirely different purpose than unit tests. If I break something, I don't want to know a half-hour later when my integration tests break, I want to know immediately. Sample Scenario : Lets say we're dealing with a standard CRUD app with a Customer entity. The customer has a name and an address. At each level of testing, I want to verify that the Customer retrieval logic gets both the name and the address properly. To unit-test the repository, I write an integration test to hit the database. To unit-test the business rules, I mock out the repository, feed the business rules appropriate data, and verify my expected results are returned. What I'd like to do : To unit-test the UI, I mock out the business rules, setup my expected customer instance, render the view, and verify that the view contains the appropriate values for the instance I specified. What I'm stuck doing : To unit-test the repository, I write an integration test, setup an appropriate login, create the required data in the database, open a browser, navigate to the customer, and verify the resulting page contains the appropriate values for the instance I specified. I realize that there is overlap between the two scenarios discussed above, but the key difference it time and effort required to setup and execute the tests. If I (or another dev) removes the address field from the view, I don't want to wait for the integration test to discover this. I want is discovered and flagged in a unit-test that gets multiple times daily. I get the feeling that I'm just not grasping some key concept. Can someone explain why wanting immediate test feedback on the validity of an MVC view is a bad thing? (or if not bad, then not the expected way to get said feedback)

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• How to avoid email reply from my web site being marked as spam? [closed]

  - by Eric

  Possible Duplicate: How could I prevent my mail from being recognized as spam? Here's the situation: Customer fills out inquiry form on web site That inquiry goes to person X Person X goes to my web site (mysite.com) and presses some keys and the customer gets an email from [email protected] Here's my question: how can I be sure the email from [email protected] always gets through to the customer? Can I help it along by using SPF or some other secure email framework/solution? Thank you-- E

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• What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

  - by Tony Berk

  There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! As I mentioned in my earlier post about some of the keynote sessions, Is There a Cloud Over OpenWorld?, I'm going try to highlight some key sessions to help you find the best sessions for you. Interested to find out where Oracle CRM products are headed, then find your "roadmap" session. Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. Which session are you most interested in? Make your suggestions! But no voting for Pearl Jam or Kings of Leon. Those are after hours! 

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• Distinct Count of Customers in a SCD Type 2 in #DAX

  - by Marco Russo (SQLBI)

  If you have a Slowly Changing Dimension (SCD) Type 2 for your customer and you want to calculate the number of distinct customers that bought a product, you cannot use the simple formula: Customers := DISTINCTCOUNT( FactTable[Customer Id] ) ) because it would return the number of distinct versions of customers. What you really want to do is to calculate the number of distinct application keys of the customers, that could be a lower number than the number you’ve got with the previous formula. Assuming that a Customer Code column in the Customers dimension contains the application key, you should use the following DAX formula: Customers := COUNTROWS( SUMMARIZE( FactTable, Customers[Customer Code] ) ) Be careful: only the version above is really fast, because it is solved by xVelocity (formerly known as VertiPaq) engine. Other formulas involving nested calculations might be more complex and move computation to the formula engine, resulting in slower query. This is absolutely an interesting pattern and I have to say it’s a killer feature. Try to do the same in Multidimensional…

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• Any experience on Sitecore CMS using Windows Sharepoint Services?

  - by Marcin B

  Hi guys, I plan to develop a solution based on Sitecore CMS which would allow the client company to manage their documents in a Sharepoint-fashion (versioning, diffs??). Of course, we're after limiting the number of licences required for the project, and the client doesn't yet have licences for MOSS, so we couldn't simply use the Sitecore Sharepoint Connector which from everything I read requires the MOSS installation, and won't work with bare WSS. From what I know Sitecore CMS doesn't version documents as such, but is there a possibility for a workaround? Ideally we'd work with Documents and Files in the same fashion as with normal pages, which enables DIFFs and stuff. Any ideas? Thanks, Marcin B

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• how to update child records when updating the Master table using Linq [closed]

  - by user20358

  I currently use a general repositry class that can update only a single table like so public abstract class MyRepository<T> : IRepository<T> where T : class { protected IObjectSet<T> _objectSet; protected ObjectContext _context; public MyRepository(ObjectContext Context) { _objectSet = Context.CreateObjectSet<T>(); _context = Context; } public IQueryable<T> GetAll() { return _objectSet.AsQueryable(); } public IQueryable<T> Find(Expression<Func<T, bool>> filter) { return _objectSet.Where(filter); } public void Add(T entity) { _objectSet.AddObject(entity); _context.ObjectStateManager.ChangeObjectState(entity, System.Data.EntityState.Added); _context.SaveChanges(); } public void Update(T entity) { _context.ObjectStateManager.ChangeObjectState(entity, System.Data.EntityState.Modified); _context.SaveChanges(); } public void Delete(T entity) { _objectSet.Attach(entity); _context.ObjectStateManager.ChangeObjectState(entity, System.Data.EntityState.Deleted); _objectSet.DeleteObject(entity); _context.SaveChanges(); } } For every table class generated by my EDMX designer I create another class like this public class CustomerRepo : MyRepository<Customer> { public CustomerRepo (ObjectContext context) : base(context) { } } for any updates that I need to make to a particular table I do this: Customer CustomerObj = new Customer(); CustomerObj.Prop1 = ... CustomerObj.Prop2 = ... CustomerObj.Prop3 = ... CustomerRepo.Update(CustomerObj); This works perfectly well when I am updating just to the specific table called Customer. Now if I need to also update each row of another table which is a child of Customer called Orders what changes do I need to make to the class MyRepository. Orders table will have multiple records for a Customer record and multiple fields too, say for example Field1, Field2, Field3. So my questions are: 1.) If I only need to update Field1 of the Orders table for some rows based on a condition and Field2 for some other rows based on a different condition then what changes I need to do? 2.) If there is no such condition and all child rows need to be updated with the same value for all rows then what changes do I need to do? Thanks for taking the time. Look forward to your inputs...

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• What You Can Learn from the NFL Referee Lockout

  - by Christina McKeon

  American football is a lot like religion. The fans are devoted followers that take brand loyalty to a whole new level. These fans that worship their teams each week showed that they are powerful customers whose voice has an impact. Yesterday, these fans proved that their opinion could force the hand of a large and powerful institution. With a three-month NFL referee lockout that seemed like it was nowhere close to resolution, the Green Bay Packers and the Seattle Seahawks competed last Monday night. For those of you that might have been out of the news cycle the past few days, Green Bay lost the game due to a controversial call that many experts and analysts agree should have resulted in Green Bay winning the game. Outrage ensued. The NFL had pulled replacement referees from the high school ranks, and these replacements did not have the knowledge and experience to handle high intensity NFL games. Fans protested about their customer experience. Their anger-filled rants were heard in social media, in the headlines of newspapers, on radio, and on national TV. Suddenly, the NFL was moved to reach an agreement with the referees. That agreement was reached late in the night on Wednesday with many believing that the referees had the upper hand forcing the owners into submission. Some might argue that the referees benefited, not the fans. Since the fans wanted qualified and competent referees, I would say the fans did benefit. The referees are scheduled to return to the field this Sunday, so the fans got what they wanted. What can you learn from this negative customer experience? Customers are in control. NFL owners thought they were controlling this situation with the upper hand over referees. The owners figured out they weren’t in control when their fans reacted negatively. Customers can make or break you more now than ever before, which is why it is more important to connect with them, engage them in a personal manner, and create rewarding relationships. Protect your brand. Whether knowingly or unknowingly, the NFL put their brand and each team’s brand at risk with replacement referees. Think about each business decision you make, and how it may impact your brand at different points in time. A decision that results in a gain today could result in a larger loss down the road. Customer experience matters. The NFL likely foresaw declining revenues in ticket sales, merchandising, advertising, and other areas if the lockout continued. While fans primarily spoke with their minds in the days following the Green Bay debacle, their wallets would be the next things to speak. Customer experience directly affects your success and is one of the few areas where you can differentiate your business. What would you do if your brand got such negative attention? Would you be prepared to navigate such stormy waters? Would you be able to prevent such a fiasco? If you don’t have a good answer to these questions, consider joining us October 3-5, 2012 at the Oracle Customer Experience Summit in San Francisco. You’ll have the opportunity to learn even more about customer experience from industry experts such as best-selling author Seth Godin, Paul Hagen and Kerry Bodine from Forrester Research, Inc., George Kembel from the Stanford d.School, Bruce Temkin of The Temkin Group, and Gene Alvarez from Gartner Inc.. There will also be plenty of your peers and customer experience experts available for networking and discussions.

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• Have you used Intersystems Caché in any project? What is your experience?

  - by user49767

  What is Intersystem's Caché product? is it RDBMS or Caché server? Could you also write brief notes about the use-case in your project?

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• Confusion about inheritance

  - by Samuel Adam

  I know I might get downvoted for this, but I'm really curious. I was taught that inheritance is a very powerful polymorphism tool, but I can't seem to use it well in real cases. So far, I can only use inheritance when the base class is an abstract class. Examples : If we're talking about Product and Inventory, I quickly assumed that a Product is an Inventory because a Product must be inventorized as well. But a problem occured when user wanted to sell their Inventory item. It just doesn't seem to be right to change an Inventory object to it's subtype (Product), it's almost like trying to convert a parent to it's child. Another case is Customer and Member. It is logical (at least for me) to think that a Member is a Customer with some more privileges. Same problem occurred when user wanted to upgrade an existing Customer to become a Member. A very trivial case is the Employee case. Where Manager, Clerk, etc can be derived from Employee. Still, the same upgrading issue. I tried to use composition instead for some cases, but I really wanted to know if I'm missing something for inheritance solution here. My composition solution for those cases : Create a reference of Inventory inside a Product. Here I'm making an assumption about that Product and Inventory is talking in a different context. While Product is in the context of sales (price, volume, discount, etc), Inventory is in the context of physical management (stock, movement, etc). Make a reference of Membership instead inside Customer class instead of previous inheritance solution. Therefor upgrading a Customer is only about instantiating the Customer's Membership property. This example is keep being taught in basic programming classes, but I think it's more proper to have those Manager, Clerk, etc derived from an abstract Role class and make it a property in Employee. I found it difficult to find an example of a concrete class deriving from another concrete class. Is there any inheritance solution in which I can solve those cases? Being new in this OOP thing, I really really need a guidance. Thanks!

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• RightNow stunning references: Spotlight on "The Boston Globe"

  - by Richard Lefebvre

  The Boston Globe’s World Class Contact Center Improves Customer Service and Retention with Oracle Web, Mobile, and Social Media Solutions. “Oracle RightNow solutions help us deliver exceptional customer support to both print customers and our technology-savvy digital customers. Whether customers are chatting online with an agent or finding answers from their mobile devices, Oracle RightNow solutions help our clients get the information they need anytime, anywhere.” ? Robert Saurer, Director of Customer Care and Marketing, The Boston Globe Read the full Press Release here

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• Oracle’s Visual CRM Solution

  Visual CRM adds the powerful visualization and document centric collaboration capabilities of Oracle’s AutoVue to Oracle’s best-in-class CRM solutions. By introducing a visual aspect to call center, field service, and ordering processes, Visual CRM helps teams provide faster responses to customer issues, optimize field service performance, and shorten ordering cycles while minimizing order errors.With Visual CRM, organizations can achieve improved customer service levels and field service operations which help drive margin, top line revenue, and customer retention.

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• Enterprise Manager 12c: New DSS Demos Available

  - by Javier Puerta

  Enterprise Manager Cloud Control 12c Application Replay Demo Now Available! User Experience Monitoring with Enterprise Manager Cloud Control 12c and Real User Experience Insight 12R1 Now Available! Oracle Enterprise Manager Cloud Control 12c: Database Management Packs demo upgrade     Enterprise Manager Cloud Control 12c Application Replay Demo Now Available! We are pleased to announce the availability of the Oracle Application Replay demo that showcases some of the key capabilities of performing realistic, production scale testing of your web and packaged Oracle applications. This demo specifically focuses on capturing production web traffic from an E-Business Suite application and replaying the captured workload on a test E-Business Suite application to assess the impact of an application infrastructure change on the workload. The target audiences are application developers, quality assurance teams, IT managers and production control staff that deal in day-to-day change management activities and trouble shooting of production environments. Demo Highlights: Enterprise Manager 12c workflows for capturing application workload Seamless integration of Application Replay with Real User Experience Insight for application workload capture Enterprise Manager 12c centralized workflows for replaying captured application workloads in a test environment Demonstrates how to minimize risk when deploying a complex EBusiness Suite application infrastructure change. Rich reporting capability for performance analysis and problem detection User Experience Monitoring with Enterprise Manager Cloud Control 12c and Real User Experience Insight 12R1 Now Available! We are pleased to announce the availability of the Oracle Real User Experience Insight demo that showcases some of the key capabilities of user experience monitoring. This demo specifically focuses on business reporting, integrated performance diagnostics, tracking of customer journey’s through RUEI’s userflow tracking capabilities and it’s Key Performance Indicators tracking and configuration. Demo Highlights: Application-centric dashboard Integration with Oracle Enterprise Manager 12c – JVMD, ADP and BTM Session diagnostics and user session replay Monitoring through “Key Performance Indicators” (KPI) --- create alerts/incidents FUSION Application centric dashboards & integrated BI Oracle Enterprise Manager Cloud Control 12c: Database Management Packs demo upgrade DSS is pleased to announce an upgrade to the Oracle Enterprise Manager Cloud Control 12c: Database Management Packs demo. While retaining the content from the initial release of the demo—Diagnostic and Tuning Packs, Test Data Management and Data Masking, and Real Application Testing—the demo now includes a new Data Masking for Real Application Testing scenario. Demo Features: Diagnostic and Tuning Packs SQL Performance Analyzer Database Replay Data Masking Masking Real Application Testing workloads Testing pending Optimizer statistics Test Data Management

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• What level/format of access should be given to a client to the issue tracking system?

  - by dukeofgaming

  So, I used to think that it would be a good idea to give the customer access to the issue tracking system, but now I've seen that it creates less than ideal situations, like: Customer judging progress solely on ticket count Developers denied to add issues to avoid customer thinking that there is less progress Customer appointing people on their side to add issues who don't always do a good job (lots of duplicate issues, insufficient information to reproduce, and other things that distract people from doing their real job) However, I think customers should have access to some indicators or proof that there is progress being done, as well as a right to report bugs. So, what would be the ideal solution to this situation?, specially, getting out of or improving the first situation described?

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• Would this be considered Single Tenant or Multi-Tenant?

  - by Amy Anuszewski

  I'm sorry for this dumb, basic vocabulary question, but I've managed to confuse myself. As a company, we lease a managed server from a provider. In that sense, our server is a single tenant server. On this server, we have multiple customer databases. Each customer has its own database. We have been asked by a customer if we are a single tenant or a multi-tenant solution. From our perspective, we are the sole tenant of the server. But, what is the correct answer to the customer?

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• What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

  - by Richard Lefebvre

  There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. 

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• Sample domain model for online store

  - by Carel

  We are a group of 4 software development students currently studying at the Cape Peninsula University of Technology. Currently, we are tasked with developing a web application that functions as a online store. We decided to do the back-end in Java while making use of Google Guice for persistence(which is mostly irrelevant for my question). The general idea so far to use PHP to create the website. We decided that we would like to try, after handing in the project, and register a business to actually implement the website. The problem we have been experiencing is with the domain model. These are mostly small issues, however they are starting to impact the schedule of our project. Since we are all young IT students, we have virtually no experience in the business world. As such, we spend quite a significant amount of time planning the domain model in the first place. Now, some of the issues we're picking up is say the reference between the Customer entity and the order entity. Currently, we don't have the customer id in the order entity and we have a list of order entities in the customer entity. Lately, I have wondered if the persistence mechanism will put the client id physically in the order table, even if it's not in the entity? So, I started wondering, if you load a customer object, it will search the entire order table for orders with the customer's id. Now, say you have 10 000 customers and 500 000 orders, won't this take an extremely long time? There are also some business processes that I'm not completely clear on. Finally, my question is: does anyone know of a sample domain model out there that is similar to what we're trying to achieve that will be safe to look at as a reference? I don't want to be accused of stealing anybody's intellectual property, especially since we might implement this as a business.

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• NUnit for VS has suddenly bombed.. Anyone else experience this?

  - by Ian P

  I'm getting the following set of errors in a project, that previously worked fine, from NUnit for VS when I try to run either individual or all of the tests in a given solution. Error loading C:\Path to Application\Application\Application.ApplicationTests\bin\Debug\Application.ApplicationTests.dll: The method or operation is not implemented. Error loading C:\Path to Application\Application\Application.FileDetectorTests\bin\Debug\FileDetectorTests.dll: The method or operation is not implemented. Error loading C:\Path to Application\Application\Application.PresentationTests\bin\Debug\Application.PresentationTests.dll: The method or operation is not implemented. Error loading C:\Path to Application\Application\Application.DomainTests\bin\Debug\Application.DomainTests.dll: The method or operation is not implemented. I've verified that each project is setup with the appropriate ProjectTypeGuids for a test project in the Project file. I've tried uninstalling / reinstalling NUnit for VS, but have had no luck. Does anyone have any advice as to how I might start troubleshooting this? If I open each individual test project outside of the main solution (that includes all projects, by the way,) and save it as it's own solution, they run just fine. Nothing of note has changed since this stopped working. Thanks! Ian

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• How can someone with no experience learn how to program?

  - by Mugatu

  A friend and I have been coming up with website ideas for a couple years, mostly just jotting them down whenever we come up with a good, useful idea when browsing the web. For the past 6 months we've hired a couple different programmers to make a couple of the sites for us, but have been disappointed with how it's gone. Been too slow and too many miscommunications for our liking. So like the saying goes if you want something done right do it yourself, we're going to do it ourselves. I know nothing about programming, I've never written a line of code in my life. I consider myself very good with math and about as logical as you can get, but I have zero real-life programming knowledge. The sites we want to make are all pretty 'Web 2.0'ish', meaning user-generated content, commenting on posts, pages that change on the fly, etc. So here are some of my questions for anyone who's been there before: Is there a language you'd recommend learning first? Something that is a good indicator how most other languages work? What web programming languages do you recommend learning first based on popularity both now and the future. I don't want to learn a language that's going to be outdated by the time I'm an expert at it. Any specific books you'd recommend? Any general advice you'd give to someone literally starting at square zero for coding who plans on being in it for the long haul?

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• I'd like to meet and pick brains of local developers, share experience and socialize. What's a good

  - by SODA

  Here? Meetup.com? There are a couple Meetup groups in Orange County, CA, but seems like no one cares about organizing new meetings. Any suggestions?

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• How to customize web-app (pages and UI) for different customers

  - by demoncodemonkey

  We have an ASP.NET web-application which has become difficult to maintain, and I'm looking for ideas on how to redesign it. It's an employee administration system which can be highly customized for each of our customers. Let me explain how it works now: On the default page we have a menu where a user can select a task, such as Create Employee or View Timesheet. I'll use Create Employee as an example. When a user selects Create Employee from the menu, an ASPX page is loaded which contains a dynamically loaded usercontrol for the selected menuitem, e.g. for Create Employee this would be AddEmployee.ascx If the user clicks Save on the control, it navigates to the default page. Some menuitems involve multiple steps, so if the user clicks Next on a multi-step flow then it will navigate to the next page in the flow, and so on until it reaches the final step, where clicking Save navigates to the default page. Some customers may require an extra step in the Create Employee flow (e.g. SecurityClearance.ascx) but others may not. Different customers may use the same ASCX usercontrol, so in the AddEmployee.OnInit we can customize the fields for that customer, i.e. making certain fields hidden or readonly or mandatory. The following things are customizable per customer: Menu items Steps in each flow (ascx control names) Hidden fields in each ascx Mandatory fields in each ascx Rules relating to each ascx, which allows certain logic to be used in the code for that customer The customizations are held in a huge XML file per customer, which could be 7500 lines long. Is there any framework or rules-engine that we could use to customize our application in this way? How do other applications manage customizations per customer?

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