AT&T - Customer service hahahahahahahahahahahahahahaha
- by AreYouSerious
Okay, I'm a separated 2 time Iraq war veteran, living in Germany Supporting the military. About a year and a hald ago I bought an iPhone 4 off a guy from Craigslist. I thought the phone was unlocked, but when I got to Germany I realized it was not. I called AT&T and they told me that due to the contract with Apple they could not unlock any iPhone period. After the lawsuit with Apple, they started unlocking iPhones. So Today I called up their customer support and asked if they could unlock my phone. They said that they would only do it if I were a previous customer, could provide the information from the person that I had bought it from, or if I bought one at cost.-note, it has a baseband that is not able to be "unlocked" by software.Hello I already own the device, and a year and a half ago I bought it off someone that couldn't afford it... so no, I don't have the at&t account information from him. Just another example of why I won't ever use AT&T again. and I still have this iPhone that I have to jail break, and can't use a a phone. STAY AWAY FROM AT&T. They don't know the meaning of customer service!