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• How to document requirements for an API systematically?

  - by Heinrich

  I am currently working on a project, where I have to analyze the requirements of two given IT systems, that use cloud computing, for a Cloud API. In other words, I have to analyze what requirements these systems have for a Cloud API, such that they would be able to switch it, while being able to accomplish their current goals. Let me give you an example for some informal requirements of Project A: When starting virtual machines in the cloud through the API, it must be possible to specify the memory size, CPU type, operating system and a SSH key for the root user. It must be possible to monitor the inbound and outbound network traffic per hour per virtual machine. The API must support the assignment of public IPs to a virtual machine and the retrieval of the public IPs. ... In a later stage of the project I will analyze some Cloud Computing standards that standardize cloud APIs to find out where possible shortcomings in the current standards are. A finding could and will probably be, that a certain standard does not support monitoring resource usage and thus is not currently usable. I am currently trying to find a way to systematically write down and classify my requirements. I feel that the way I currently have them written down (like the three points above) is too informal. I have read in a couple of requirements enineering and software architecture books, but they all focus too much on details and implementation. I do really only care about the functionalities provided through the API/interface and I don't think UML diagrams etc. are the right choice for me. I think currently the requirements that I collected can be described as user stories, but is that already enough for a sophisticated requirements analysis? Probably I should go "one level deeper" ... Any advice/learning resources for me?

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• Last Chance At Space

  - by Grant Fritchey

  All entries for the DBA In Space contest have to be in by this Friday, the 18th. I’m so jealous of all of you who can enter this contest. Just think about it. You’re getting a chance to take a sub-orbital rocket ride. But, here’s the kicker, the chances are limited to data professionals. That’s a pretty small sub-set when you think about it. Further, you have to gotten the answers to the quiz questions correct, which only takes a little bit of honest research, but come on. That further limits the result set. You’ve really got an excellent shot at this (and the jealousy rears it’s ugly head again). If you haven’t finished your entry, go on over to the link and get it taken care of. There’s really no reason to not do it. Oh, and by the way, if you’re one of those (I’d say crazy) people who don’t want to ride the rocket, you can take the prize in cash. Although I’d be mighty disappointed in you if you did.

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• Steps to send patch to Launchpad

  - by Alois Mahdal

  With a Git/Github background and knowing very little about Bazaar VCS, I would like to occasionally report a bug to Launchpad and even send a patch. I'd like to do it in a "proper" way so that it's ready for merging or improvement while not getting in way. I can't seem to find a decent simple How-to suited for my needs. So what I did so far: I have created a Launchpad account, reported the bug, installed Bazaar and setup SSH keys etc. Now if it was Github, I'd fork the repo, clone the forked repo, create a sanely named branch and do the work, commit + push, create a pull request using Github WUI. But it's not Github, and both LP and Bazaar architectures seem quite different from their Github/Git cunterparts. So could a kind soul save me from drowning in tons of documents and complile a straightforward step path, mainly the second part? Possibly including relevant CLI commands when they are needed? Edit: It seems that I should clarify if I'm asking specifically about Ubuntu packages (whatever it means) or Launchpad packages. I don't really care much about distinction between Ubuntu packages and non-Ubuntu packages. Any software could be in Ubuntu today and out of it tomorrow, or vice-versa. The development is what matters much more than distribution. Ao I was assuming that not every single package distributed in Ubuntu is hosted on Launchpad, an "official" or "default" workflow for Launchpad exists (well if all devs can agree on using Bazaar, why couldn't most of them agree on a patching workflow?), so I'm asking about the Launchpad way, not the Ubuntu way. And I chose AU because since the intersection is vast, I guess it's pretty on topic here.

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• Hijacking ASP.NET Sessions

  - by Ricardo Peres

  So, you want to be able to access other user’s session state from the session id, right? Well, I don’t know if you should, but you definitely can do that! Here is an extension method for that purpose. It uses a bit of reflection, which means, it may not work with future versions of .NET (I tested it with .NET 4.0/4.5). 1: public static class HttpApplicationExtensions 2: { 3: private static readonly FieldInfo storeField = typeof(SessionStateModule).GetField("_store", BindingFlags.NonPublic | BindingFlags.Instance); 4:  5: public static ISessionStateItemCollection GetSessionById(this HttpApplication app, String sessionId) 6: { 7: var module = app.Modules["Session"] as SessionStateModule; 8:  9: if (module == null) 10: { 11: return (null); 12: } 13:  14: var provider = storeField.GetValue(module) as SessionStateStoreProviderBase; 15:  16: if (provider == null) 17: { 18: return (null); 19: } 20:  21: Boolean locked; 22: TimeSpan lockAge; 23: Object lockId; 24: SessionStateActions actions; 25:  26: var data = provider.GetItem(HttpContext.Current, sessionId.Trim(), out locked, out lockAge, out lockId, out actions); 27:  28: if (data == null) 29: { 30: return (null); 31: } 32:  33: return (data.Items); 34: } 35: } As you can see, it extends the HttpApplication class, that is because we need to access the modules collection, for the Session module. Use with care!

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• What do you wish language designers paid attention to?

  - by Berin Loritsch

  The purpose of this question is not to assemble a laundry list of programming language features that you can't live without, or wish was in your main language of choice. The purpose of this question is to bring to light corners of languge design most language designers might not think about. So, instead of thinking about language feature X, think a little more philisophically. One of my biases, and perhaps it might be controversial, is that the softer side of engineering--the whys and what fors--are many times more important than the more concrete side. For example, Ruby was designed with a stated goal of improving developer happiness. While your opinions may be mixed on whether it delivered or not, the fact that was a goal means that some of the choices in language design were influenced by that philosophy. Please do not post: Syntax flame wars (I could care less whether you use whitespace [Python], keywords [Ruby], or curly braces [Java, C/C++, et. al.] to denote program blocks). That's just an implementation detail. "Any language that doesn't have feature X doesn't deserve to exist" type comments. There is at least one reason for all programming languages to exist--good or bad. Please do post: Philisophical ideas that language designers seem to miss. Technical concepts that seem to be poorly implemented more often than not. Please do provide an example of the pain it causes and if you have any ideas of how you would prefer it to function. Things you wish were in the platform's common library but seldom are. One the same token, things that usually are in a common library that you wish were not. Conceptual features such as built in test/assertion/contract/error handling support that you wish all programming languages would implement properly--and define properly. My hope is that this will be a fun and stimulating topic.

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• Where to look for challenging jobs with a relaxed atmosphere?

  - by RBTree

  I'm a dev at one of the big-name tech companies. I like the job for many reasons: I do interesting work on a cool product I solve challenging problems and use a lot of high-level skills (quantitative, creative, writing, presenting) It pays well The problem is that I feel I need a more relaxed atmosphere (shorter hours, less performance pressure, and more flexibility), in order to free up time for other pursuits and reduce stress. The ideal would be a job that's around 30-35 hours a week, where there is flexibility to work more or less in a given week. Can anyone suggest where to look for a job like this, where I wouldn't have to sacrifice too much on the above points? (Obviously I would have to sacrifice pay.) My employer does not generally offer part-time employment. The closest thing I can think of is when I did summer internships at my university's CS department. The work was very intellectually challenging, but if I needed to go home a couple hours early or get flexibility on a due date, nobody batted an eyelash. However, I'd like to find out if there are alternatives to academia since from what I've seen the pay there is a gigantic drop from what I'm currently making. I've done freelance development before, but I do like that as an employee of a large company I have a lot of things taken care of for me (e.g. benefits and guaranteed stable employment).

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• Knowing state of game in real time

  - by evthim

  I'm trying to code a tic tac toe game in java and I need help figuring out how to efficiently and without freezing the program check if someone won the game. I'm only in the design stages now, I haven't started programming anything but I'm wondering how would I know at all times the state of the game and exactly when someone wins? Response to MarkR: (note: had to place comment here, it was too long for comment section) It's not a homework problem, I'm trying to get more practice programming GUI's which I've only done once as a freshman in my second introductory programming course. I understand I'll have a 2D array. I plan to have a 2D integer array where x would equal 1 and o would equal 0. However, won't it take too much time if I check after every move if someone won the game? Is there a way or a data structure or algorithm I can use so that the program will know the state (when I say state I mean not just knowing every position on the board, the int array will take care of that, I mean knowing that user 1 will win if he places x on this block) of the game at all times and thus can know automatically when someone won?

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• How should we deal with multiple transaction-report requests?

  - by Mithir

  We are developing a system for the retail market which one of it's features will enable clients(actually consumer clubs) to go through all transactions made by end-clients. One of the ways to get this information will be via an API. The idea is that there will be requests for reports with a start date and an end date, and a response will have all the transactions between those dates. We are worry that some reports may be very large, and that some clients will repeatedly request for reports, in this case the DB and CPU will be very overloaded. The same server that will service those requests, also takes care the the actual retail transactions (received by proprietary devices) and a Web application. We are not sure about how to limit the report requests from the API so that it won't affect the system too much. So, how should we deal with this scenario? any thoughts? EDIT: just to make clear: When I mentioned proprietary devices I meant "On-Location" devices which are used during sales with end-clients, this means that these requests shouldn't get delayed, and this is the main concern.

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• How do I debug an overheating problem?

  - by Tab

  Hello guys. I have a problem with my Laptop (Dell Inspiron 1564 Core i5 4GB Ram VGA ATI Mobility Radeon HD 4300 running Ubuntu 10.10 32bit). It shuts down abruptly without even a lag in the application I am working with before shutdown. I think it's overheating problem. Actually the laptop is hot all the time when I am running Ubuntu. When I switch back to windows, even with intense load it won't shutdown or show any problem as long as I keep proper ventilation (when the air openings are blocked it does the same). Actually on Ubuntu i don't usually do things that need much CPU power, usually surfing internet, coding web pages and sometimes playing with python and ruby. I am not enabling desktop effects so no GPU load except the normal GNOME gui. Now as I am writing the Processor load in the panel monitor applet is 0%, Memory 11% by programs, 22% by cache. And i have CPU Frequency monitor for each of the 4 cores set to 1.20 Ghz (the lowest possible value, i am not sure if this applet does really limit CPU usage). Running sensors in terminal gave me temp1: +26.8°C (crit = +100.0°C) temp2: +0.0°C (crit = +100.0°C) hddtemp /dev/sda at the terminal gave me /dev/sda: WDC WD3200BEVT-75ZCT2: 46°C All that fine but the laptop is Really hot i can feel it in the keyboard, mouse pad is painful to touch, and the fan is always spinning. I am also placing 2 small fans running on USB under the laptop right now and the laptop is lifted over the fans so it's well ventilated. When I am running windows it doesn't get that hot except when there is a really big load on the CPU and this is keeping me away from using Linux for everyday tasks. Actually I don't care much for speed as I can deal with low speed it's not going to shutdown abruptly. So please if you can help me and tell me what are the possible causes, where should I start ?

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• Where is Oracle Utilities Application Framework V3?

  - by Anthony Shorten

  You may of noticed that the latest version of the Oracle Utilities Application Framework is V4.0.1. The last release of the Framework was V2.2. So what happened to V3? The short answer is that there is no V3 of the framework. The long answer is that the Oracle Utilities Application Framework has long been associated with Oracle Utilities Customer Care And Billing and Oracle Enterprise Taxation Management only. As more and more of the Oracle Tax And Utilities products are migrated onto the framework the association betweent eh original products on the framework is less appropriate. Therefore it was decided to pick a version number to emphasize the decouplinf of the releases of the Framework with any particular product. To illustrate this, the Oracle Mobile Workforce Management (MWM) V2.0.0 product uses Oracle Utilities Applicaton Framework V4.0.1. If we used the old numberings schema then MWM would be V4.0.1 which makes no sense, given the last release of MWM was V1.x The framework has its own development team and product management. It basicaly has its own schedule (though it is influenced by the products that use it still - which makes sense). So that s the reasoning around the version numbering change for the framework.

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• How do you keep your basic skills from atrophy?

  - by kojiro

  I've been programming for about 10 years, and I've started to migrate to more of a project management position. I still do coding, but less often now. One of the things that I think is holding me back in my career is that I can't "let go". I think I fear letting hard-won programming skills atrophy while I sit in meetings and annotate requirements. (Not to mention I don't trust people to write requirements who don't understand the code.) I can't just read books and magazines about coding. I'm involved in some open source projects in my free time, and stackoverflow and friends help a bit, because I get the opportunity to help people solve their programming problems without micromanaging, but neither of these are terribly structured, so it's tempting to work first on the problems I can solve easily. I guess what I'd like to find is a structured set of exercises (don't care what language or environment) that… …I can do periodically …has some kind of time requirement so I can tell if I've been goofing off …has some kind of scoring so I can tell if I'm making mistakes Is there such a thing? What would you do to keep your skills fresh?

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• GPU based procedual terrain borders?

  - by OnePie

  I'm working on a game that preferibly should feature a combination of designed and procedually generated terrain where the designer specifies in somewhat detailed terms what type of terrain a given area will have (grasslands, forest etc...) and then a precedual algorithm takes care of the rest. I'm not talking about minecraft style biomoes, but rather the game map for a strategy game. Each 'area' will not take up that much of the screen, and thus be more akin to a tile whose texture is procedually generated. While procedually generating terrain textures on the GPU are not that difficult, the hard part is making the borders between them look good. Currently, the 'tiles' are large enough to be visible (due to memory constraints mainly, we are talking planetary sized textures for a game taking place in space and on a continental ground view with seamless transitions between them) and creating good borders between them with an algorithm that is fast enough to be useful has proven difficult. Sampling the n-surrounding pixels and using the combiened result did not yield very good borders and was fairly slow on the GPU to boot (ca 12ms for me, that is without any lighning or shading and with very simple terrain texture shaders). So are there any practical known methods to solve this problem?

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• Why is CS never a topic of conversation of the layman? [closed]

  - by hydroparadise

  Granted, every profession has it's technicalities. If you are an MD, you better know the anatomy of the human body, and if you are astronomer, you better know your calculus. Yet, you don't have to know these more advance topics to know that smoking might give you lung cancer because of carcinogens or the moon revolves around the earth because of gravity (thank you Discovery Channel). There's sort of a common knowledge (at least in more developed countries) of these more advanced topics. With that said, why are things like recursive descent parsing, BNF, or Turing machines hardly ever mentioned outsided 3000 or 4000 level classes in a university setting or between colleagues? Even back in my days before college in my pursuit of knowledge on how computers work, these very important topics (IMHO) never seem to get the light of day. Many different sources and sites go into "What is a processor?" or "What is RAM?", or "What is an OS?". You might get lucky and discover something about programming languages and how they play a role in how applications are created, but nothing about the tools for creating the language itself. To extend this idea, Dennis Ritchie died shortly after Steve Jobs, yet Dennis Ritchie got very little press compared to Steve Jobs. So, the heart of my question: Does the public in general not care to hear about computer science topics that make the technology in their lives work, or does the computer science community not lend itself to the general public to close the knowledge gap? Am I wrong to think the general public has the same thirst for knowledge on how things work as I do? Please consider the question carefully before answering or vote closing please.

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• Five years old Ubuntu system - dist-upgrades always went fine, however some tasks remain

  - by knb

  I have a PC with a current Ubuntu distribution installed. I've upgraded many times since 5.10. It always went well, however some tools or features were kind of left behind in a unsatisfactory state: grub to grub2 - is it an really necessary to switch the boot loader some time to grub2. Upgrading this scares me abit. I still have ext3 devices - is it worth upgrading to ext4? should I wait for btrfs? hibernation and suspend- it only worked in 5.10, since 6.04 it was messed up. Should I really care? Any chance to repair this myself? Simply by cleanup or hacking config files. It is a desktop PC after all. So energy saving functionality is not really needed. I am using vmware workstation 6.5 and the latest kernel that supports it is 2.6.32. This is my default kernel now, ignoring 2.6.35. Am I missing anything important in the new kernel now?

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• Physics-perfect (or somewhere near) 3d sound engine

  - by passcod

  I'm new to game programming, although I have some years of experience in console/web development. My problem is not so much that I can't find what I'm looking for, it's just that I don't have the terminology to actually perform a successful search. I am looking for a physics engine which has great focus on sounds. In fact, I do not care at all for anything else. What I mean is better explained by an example: Suppose a 1st person type game. You are facing North, and someone somewhere around you throws a flute at you (nevermind the absurdity of the situation). The flute spins while it is on its way, making sounds through its holes. There is a wind of say, 5 knots South. I imagine a physics engine will be capable of calculating the trajectory of the flute, as well as the direction it takes after it hits. What I want is for the physics engine to calculate the precise sounds it will make, from any listener's perspective. Does any such engine exists? If there are several, which one would be best for the example above?

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• Dedicated server: managed hosting or manage it myself?

  - by ddawber

  We're currently hosting a number of sites on a self-managed dedicated server. Some companies, however, offer a managed dedicated server hosting service. They offer: Roughly the same server spec Ticketing system support Managed daily backups Virtual firewall (but with a limit of 10 IP addresses allowed through at any one time) Now, this managed hosting is at extra expense - somewhere in the region of $500 per month, and the limit on the number of IP addresses they'll manage on the firewall is also a real pain. My thinking is it would be better and cheaper to Stay with the same host since the dedicated box is fine Get an Amazon AWS account and use their server to manage backups; there are a number of good tools that can be used to automate the process Configure iptables so that I have complete control of the firewall I want to know Is a managed virtual firewall likely to be more secure than me configuring iptables? Whether, in your opinion, it's best to let someone else take care of backups? If, from your experience, there's anything else i'm missing that warrants using managed hosting over a DIY service? I think there is some reluctance to not having managed hosting since a managed host in effect takes responsibility for your server, whereas any hardware or security issues with a server that we manage would mean we are forced to hold our hands up when a client site goes down. That said, I personally don't think a managed host does that much in the day to day running of your server (backups are automatic, OS updates are carried out with ease, etc.).

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• Web Services and code lists

  - by 0x0me

  Our team heavily discuss the issues how to handle code list in a web service definition. The design goal is to describe a provider API to query a system using various values. Some of them are catalogs resp. code lists. A catalog or code list is a set of key value pairs. There are different systems (at least 3) maintaining possibly different code lists. Each system should implement the provider API, whereas each system might have different code list for the same business entity eg. think of colors. One system know [(1,'red'),(2,'green')] and another one knows [(1,'lightgreen'),(2,'darkgreen'),(3,'red')] etc. The access to the different provider API implementations will be encapsulated by a query service, but there is already one candidate which might use at least one provider API directly. The current options to design the API discussed are: use an abstract code list in the interface definition: the web service interface defines a well known set of code list which are expected to be used for querying and returning data. Each API provider implementation has to mapped the request and response values from those abstract codelist to the system specific one. let the query component handle the code list: the encapsulating query service knows the code list set of each provider API implementation and takes care of mapping the input and output to the system specific code lists of the queried system. do not use code lists in the query definition at all: Just query code lists by a plain string and let the provider API implementation figure out the right value. This might lead to a loose of information and possibly many false positives, due to the fact that the input string could not be canonical mapped to a code list value (eg. green - lightgreen or green - darkgreen or both) What are your experiences resp. solutions to such a problem? Could you give any recommendation?

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• How the OS Makes the Database Scream

  - by rickramsey

  source Few things are as satisfying as a screaming burnout. When Oracle Database engineers team up with Solaris engineers, they do a lot of them. Here are a few of the reasons why. Article: How the OS Makes the Database Fast - Oracle Solaris For applications that rely on Oracle Database, a high-performance operating system translates into faster transactions, better scalability to support more users, and the ability to support larger capacity databases. When deployed in virtualized environments, multiple Oracle Database servers can be consolidated on the same physical server. Ginny Henningsen describes what Oracle Solaris does to make the Oracle database run faster. Interview: Why Is The OS Still Relevant? In a world of increasing virtualization and growing interest in cloud services, why is the OS still relevant? Michael Palmeter, senior director of Oracle Solaris, explains why it's not only relevant, but essential for data centers that care about performance. Interview: An Engineer's Perspective: Why the OS Is Still Relevant Sysadmins are handling hundreds or perhaps thousands of VM's. What is it about Solaris that makes it such a good platform for managing those VM's? Liane Praza, senior engineer in the Solaris core engineering group provides an engineer's perspective. Interview in the Lab: How to Get the Performance Promised by Oracle's T5 SPARC Chips If you want your applications to run on the new SPARC T5/M5 chips, how do you make sure they use all that new performance? Don Kretsch, Senior Director of Engineering, explains. Interview: Why Oracle Database Engineering Uses Oracle Solaris Studio The design priorities for Oracle Solaris Studio are performance, observability, and productivity. Why this is good for ISV's and developers, and why it's so important to the Oracle database engineering team. Taped in Oct 2012. - Rick Follow me on: Blog | Facebook | Twitter | YouTube | The Great Peruvian Novel

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• How to plan/manage multi-platform (mobile) products?

  - by PhD

  Say I've to develop an app that runs on iOS, Android and Windows 8 Mobile. Now all three platforms are technically in different program languages. The only 'reuse' that I can see is that of the boxes-and-lines drawings (UML :) charts and nothing else. So how do companies/programmers manage the variation of the same product across different platforms especially since the implementation languages differ? It's 'easier' in the desktop world IMO given the plethora of languages and cross-platform libraries to make your life easier. Not so in the mobile world. More so, product line management principles don't seem to be all that applicable - what is same and variant doesn't really matter - the application is the same (conceptually) and the implementation is variant. Some difficulties that come to mind: Bug Fixing: Applications maybe designed in a similar manner but the bug identification and fixing would be radically different. A bug on iOS may/may-not be existent for that on Android. Or a bug fix approach on one platform may not be the same on another (unless it's a semantic bug like a!=b instead of a==b which would require the same 'approach' to fixing in essence Enhancements: Making a change on one platform would be radically different than on another Code-Design Divergence: They way the code is written/organized, the class structures etc., could be very different given the different implementation environments - leading to further reuse of the (above) UML models. There are of course many others - just keeping the development in sync and making sure all applications are up to the same version with the same set of features etc. Seems the effort is 3x that of a single application. So how exactly does one manage this nightmarish situation? Some thoughts: Split application to client/server to minimize the effect to client side only (not always doable) Use frameworks like Unity-3D that could take care of the cross-platform problem (mostly applicable to games and probably not to other applications etc.) Any other ways of managing a platform line? What are some proven approaches to managing/taming the effects?

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• Ad Service That Lets You Choose Your Ad, and Then Some [on hold]

  - by user3634450

  I'm trying to build an app for both Android and/or iOS where part of the gameplay actually involves ads as a texture. I need to be able to choose which ads I would like to use. I need to be able to be able to identify the ads (which if I can choose which ads show up in the app shouldn't be that hard). I need to be able to swap in and out new ads on what could possibly be a daily basis (and don't want to have to update the app to do it). And as if that wasn't too needy a list, I need to be able to load 50 ads from the pool of ads I deem fit, all to each and every user of the app at least every couple of days. I don't care if the ads pay, I'm not looking for clicks, but I don't want to have to make 50 fake ads every couple of days, from an "artistic" level I don't want the content to feel phony or fake, and I don't really have a way to load content to each user via some internet source (if anyone could name one that would be great). I'm not sure what kind of ad provider would like or even approve of this, in fact just what I've described might be against Google Play's or iTunes' content developer policies, but if anyone could give me any advice to steer me in the right direction it would be greatly appreciated, thank you.

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• Error when installing ubuntu-zfs

  - by ubiquibacon

  I'm switching from FreeNAS to Ubuntu 12.04 LTS. After a vanilla install of Ubuntu has been completed I run the following commands in the order shown to install ZFS: apt-get install python-software-properties add-apt-repository ppa:zfs-native/stable apt-get -y -q update && apt-get -y -q upgrade apt-get install ubuntu-zfs When the last command is run ZFS is installed and seems to be working correctly... mostly (more on that later). However, when the last command is run I get this error (full log here): configure: error: *** Please make sure the kmod spl devel <kernel> package for your *** distribution is installed then try again. If that fails you *** can specify the location of the spl objects with the *** '--with-spl-obj=PATH' option. What is this error and how do I fix it? Now I said mostly earlier because my pool's don't auto mount when the server restarts the way they should. All my reading (mostly from this page) indicates that mountall should just take care of the mounting. I have followed the instructions on that page and I cannot get mountall to work correctly. My pools will only auto mount on restart if I edit /etc/fstab or change the ZFS_MOUNT and ZFS_UNMOUNT options in /etc/default/zfs.

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• Algorithm for rating books: Relative perception

  - by suneet

  So I am developing this application for rating books (think like IMDB for books) using relational database. Problem statement : Let's say book "A" deserves 8.5 in absolute sense. In case if A is the best book I have ever seen, I'll most probably rate it 9.5 whereas for someone else, it might be just an average book, so he/they will rate it less (say around 8). Let's assume 4 such guys rate it 8. If there are 10 guys who are like me (who haven't ever read great literature) and they all rate it 9.5-10. This will effectively make it's cumulative rating greater than 9 (9.5*10 + 8*4) / 14 = 9.1 whereas we needed the result to be 8.5 ... How can I take care of(normalize) this bias due to incorrect perception of individuals. MyProposedSolution : Here's one of the ways how I think it could be solved. We can have a variable Lit_coefficient which tells us how much knowledge a user has about literature. If I rate "A"(the book) 9.5 and person "X" rates it 8, then he must have read books much better than "A" and thus his Lit_coefficient should be higher. And then we can normalize the ratings according to the Lit_coefficient of user. Could there be a better algorithm/solution for the same?

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• Why are my backlinks not showing on google on this asp.net website with all I've done?

  - by Jason Weber

  I recently implemented many SEO techniques for a company on their asp.net website; in 6 months, we jumped from a PR1 to a PR3. But I'm having issues with google backlinking. Here are some of the things I've done: Not only did I set up their own Google+ page 6 months ago, I update it pretty much daily with links, pictures, etc., and I blog about it on my own personal Google+ page and post links, etc. ... They have their own Twitter, Facebook, YouTube, and all are updated almost daily. I've listed in as many quality, relevant directories as possible 6 months ago; I've avoided link farms. The site is solid SEO-wise. Key-phrase rich URLs, schema.org & rich snippets. No duplicate content ... www or non-www 301's, trailing slashes, etc. ... all taken care of. Probably a ton of other things, but basically, the site is all set, SEO-wise. Here's what's confounding: When I do a link:www.example.com in Bing/Yahoo, it shows many backlinks. When I do a link:www.example.com in google, it shows up 0 links. Or when I use a site-ranker like Web Site Rank Tool it's showing 0 backlinks from Google. Any suggestions would be appreciated!

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• The Boston Globe Delivers Higher Satisfaction and Efficiency with Omni-Channel Support

  - by Tony Berk

  Unify customer interactions. Improve customer satisfaction. Increase agent efficiency. Better informed business decisions. These sound like a good set of goals for any business. Actually implementing processes to affect all of these is not necessarily easy for every business. On top of the normal challenges, throw in a rapidly changing industry and the challenge sounds daunting. But that's exactly what The Boston Globe took on, and customers are benefiting from a much improved experience. “We feel like we hit the bull’s eye with finding the right solution to support the growing digital environment,” said Robert Saurer, The Boston Globe's director of customer care and marketing.Oracle's RightNow CX solutions helped The Boston Globe to manage approximately 60,000 calls each month and respond to 5,000 monthly e-mails. More importantly, Web self-service rates are exploding and the online subscriber's most preferred support channel is chat. And what about social? The Boston Globe customer support team offers the same great level of support on their Facebook page and is monitoring Twitter and YouTube too! Read the full Customer Experience success story on The Boston Globe here.

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• Serializing network messages

  - by mtsvetkov

  I am writing a network wrapper around boost::asio and was wondering what is a good and simple way to serialize my messages. I have a message factory which can take care of dispatching the data to the correct builder, but I want to know if there are any established solutions for getting the binary data on the sender side and consequently passing the data for deserialization on the receiver end. Some options I've explored are: passing a pointer to a char[] to the serialize/deserialize functions (for serialize to write to, and deserialize to read from), but it's difficult to enforce buffer size this way; building on that, I decided to have the serialize function return a boost::asio::mutable_buffer, however ownership of the memory gets blurred between multiple classes, as the network wrapper needs to clean up the memory allocated by the message builder. I have also seen solutions involving streambuf's and stringstream's, but manipulating binary data in terms of its string representation is something I want to avoid. Is there some sort of binary stream I can use instead? What I am looking for is a solution (preferrably using boost libs) that lets the message builder dictate the amount of memory allocated during serialization and what that would look like in terms of passing the data around between the wrapper and message factory/message builders. PS. Messages contain almost exclusively built-in types and PODs and form a shallow but wide hierarchy for the sake of going through a factory. Note: a link to examples of using boost::serialization for something like this would be appreciated as I'm having difficulties figuring out the relation between it and buffers.

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