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Google analytics - drop in traffic

- by user1001421

Bit of a general question here. We are in the process of converting a number of our clients from older web sites to new ones. The problem we are getting, and sorry for being so general here, is we are getting a sharp decline in traffic as reported on Google Analytics. It's not a gradual decline, it seems to hit almost as soon as the new site goes live. I've just got a few questions to see if there is something we are doing wrong: a) We are using the same analytics accounts going from old to new site. Is this a bad idea? b) The actual analytics code is integrated into the pages using a server-side include. IS this a bad idea? c) We structure our sites differently to our old site. IE. The old sites would pretty must have all the web pages in the root directory, and hyperlinks would be linked to the page files: EG. <a href="somepage.aspx">Link</a> Our new sites now have a directory structure that pretty much reflects the navigation structure, and hyper links link to the pages directory instead of the actual page: EG. <a href="/new-items/shoes/">New shoes</a> Is this a bad idea. I'm really searching for a needle in a haystack here. Would appriciate any help or advice as to why we are getting such a sharp and sudden drop in traffic. Again, so this is such a general question. Thanks in advance.

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Google analytics set up with wrong domain

- by Tom

I have recently embedded Google Analytics into a site using the default embed code. <script> (function (i, s, o, g, r, a, m) { i['GoogleAnalyticsObject'] = r; i[r] = i[r] || function () { (i[r].q = i[r].q || []).push(arguments) }, i[r].l = 1 * new Date(); a = s.createElement(o), m = s.getElementsByTagName(o)[0]; a.async = 1; a.src = g; m.parentNode.insertBefore(a, m) })(window, document, 'script', '//www.google-analytics.com/analytics.js', 'ga'); ga('create', 'UA-XXXXXXXX-1', 'MYDOMAIN.COM'); ga('send', 'pageview'); </script> However I had MYDOMAIN.COM set to an incorrect domain. The views for the site seem very low, however, I can see myself there as a visitor in the real time scanner. What effect would setting the domain incorrectly have had? How does Google use this parameter?

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Google Analytics: How long does it take users to trigger an event

- by Stephen Ostermiller

I implemented Google Analytics event tracking on my currency conversion website. The typical user flow is: User lands on a page about two currencies. User enters an amount to be converted. The site shows the user the value in the other currency. The JavaScript sends Google Analytics an "converted" event when the currency conversion is done. Because most of the sessions on my site are single page, the event tracking is very important to me to be able to know if users find my page useful. I'm looking for a way to be able to figure out how long it typically takes users to enter a value in the form. I expect that this data would form a bell curve with around a specific amount of time after page load. If I can't get a graph, I could make do with a median value. I would like to be able to use this as a core metric around usability testing. Is there a way to get this information out of Google Analytics?

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Tracking Outgoing Links With Google Analytics Events

- by the_archer

I've been trying to track clicks on external links on my website using the events tracking method. So I've got my Google Analytics code setup before body ends as shown below (note: quotes have been entitied by blogger, but it works fine): <script type='text/javascript'> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-XXXXXXX-X#39;]); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); })(); </script> Now I wanted to track a link on the addthis.com follow widget. So there is a link of the type below to which following instructions from here I added the onclick event. <a addthis:url='http://feeds.feedburner.com/myfeedburnerlurl' onClick="_gaq.push(['_trackEvent', 'Subscription Clicks', 'RSS']);" class='addthis_button_rss_follow'/> I clicked on it a couple of times, left it for over a day now, but nothing shows up in google analytics events. It just says zero events. Here's a screenshot of the events page on GA: Could anybody help me? Am I doing anything wrong?

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Google Analytics - Goal Funnel Steps

- by Daniel

Is there a way to test the url you're entering in a step, to see if Google Analytics will recognize it? What I'd like to do is provide some web page or some web service with a URL, and get a pass or fail. It passes if Google Analytics recognizes a page hit to the url. Let me give some context. We've been having issues with our goal funnel steps in Google Analytics. The instructions on adding steps say not to use the domain. e.g. DO NOT use : http://www.mysite.com/step1.html INSTEAD use: /step1.html Our custom CRM uses friendly urls and as a result GA is having a hard time picking up on them. So we've experimented with changing around url we've placed in the step, however we've got to wait a day to see if the new url we've provided is going to work! Hence why we're looking for something quicker.

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New Communications Industry Data Model with "Factory Installed" Predictive Analytics using Oracle Da

- by charlie.berger

Oracle Introduces Oracle Communications Data Model to Provide Actionable Insight for Communications Service Providers We've integrated pre-installed analytical methodologies with the new Oracle Communications Data Model to deliver automated, simple, yet powerful predictive analytics solutions for customers. Churn, sentiment analysis, identifying customer segments - all things that can be anticipated and hence, preconcieved and implemented inside an applications. Read on for more information! TM Forum Management World, Nice, France - 18 May 2010 News Facts To help communications service providers (CSPs) manage and analyze rapidly growing data volumes cost effectively, Oracle today introduced the Oracle Communications Data Model. With the Oracle Communications Data Model, CSPs can achieve rapid time to value by quickly implementing a standards-based enterprise data warehouse that features communications industry-specific reporting, analytics and data mining. The combination of the Oracle Communications Data Model, Oracle Exadata and the Oracle Business Intelligence (BI) Foundation represents the most comprehensive data warehouse and BI solution for the communications industry. Also announced today, Hong Kong Broadband Network enhanced their data warehouse system, going live on Oracle Communications Data Model in three months. The leading provider increased its subscriber base by 37 percent in six months and reduced customer churn to less than one percent. Product Details Oracle Communications Data Model provides industry-specific schema and embedded analytics that address key areas such as customer management, marketing segmentation, product development and network health. CSPs can efficiently capture and monitor critical data and transform it into actionable information to support development and delivery of next-generation services using: More than 1,300 industry-specific measurements and key performance indicators (KPIs) such as network reliability statistics, provisioning metrics and customer churn propensity. Embedded OLAP cubes for extremely fast dimensional analysis of business information. Embedded data mining models for sophisticated trending and predictive analysis. Support for multiple lines of business, such as cable, mobile, wireline and Internet, which can be easily extended to support future requirements. With Oracle Communications Data Model, CSPs can jump start the implementation of a communications data warehouse in line with communications-industry standards including the TM Forum Information Framework (SID), formerly known as the Shared Information Model. Oracle Communications Data Model is optimized for any Oracle Database 11g platform, including Oracle Exadata, which can improve call data record query performance by 10x or more. Supporting Quotes "Oracle Communications Data Model covers a wide range of business areas that are relevant to modern communications service providers and is a comprehensive solution - with its data model and pre-packaged templates including BI dashboards, KPIs, OLAP cubes and mining models. It helps us save a great deal of time in building and implementing a customized data warehouse and enables us to leverage the advanced analytics quickly and more effectively," said Yasuki Hayashi, executive manager, NTT Comware Corporation. "Data volumes will only continue to grow as communications service providers expand next-generation networks, deploy new services and adopt new business models. They will increasingly need efficient, reliable data warehouses to capture key insights on data such as customer value, network value and churn probability. With the Oracle Communications Data Model, Oracle has demonstrated its commitment to meeting these needs by delivering data warehouse tools designed to fill communications industry-specific needs," said Elisabeth Rainge, program director, Network Software, IDC. "The TM Forum Conformance Mark provides reassurance to customers seeking standards-based, and therefore, cost-effective and flexible solutions. TM Forum is extremely pleased to work with Oracle to certify its Oracle Communications Data Model solution. Upon successful completion, this certification will represent the broadest and most complete implementation of the TM Forum Information Framework to date, with more than 130 aggregate business entities," said Keith Willetts, chairman and chief executive officer, TM Forum. Supporting Resources Oracle Communications Oracle Communications Data Model Data Sheet Oracle Communications Data Model Podcast Oracle Data Warehousing Oracle Communications on YouTube Oracle Communications on Delicious Oracle Communications on Facebook Oracle Communications on Twitter Oracle Communications on LinkedIn Oracle Database on Twitter The Data Warehouse Insider Blog

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Google Analytics V2 SDK for Android EasyTracker giving errors

- by Prince

I have followed the tutorial for the new Google Analytics V2 SDK for Android located here: https://developers.google.com/analytics/devguides/collection/android/v2/ Unfortunately whenever I go to run the application the reporting is not working and this is the messages that logcat gives me: 07-09 09:13:16.978: W/Ads(13933): No Google Analytics: Library Incompatible. 07-09 09:13:16.994: I/Ads(13933): To get test ads on this device, call adRequest.addTestDevice("2BB916E1BD6BE6407582A429D763EC71"); 07-09 09:13:17.018: I/Ads(13933): adRequestUrlHtml: <html><head><script src="http://media.admob.com/sdk-core-v40.js"></script><script>AFMA_getSdkConstants();AFMA_buildAdURL({"kw":[],"preqs":0,"session_id":"7925570029955749351","u_sd":2,"seq_num":"1","slotname":"a14fd91432961bd","u_w":360,"msid":"com.mysampleapp.sampleapp","js":"afma-sdk-a-v6.0.1","mv":"8013013.com.android.vending","isu":"2BB916E1BD6BE6407582A429D763EC71","cipa":1,"format":"320x50_mb","net":"wi","app_name":"1.android.com.mysampleapp.sampleapp","hl":"en","u_h":592,"carrier":"311480","ptime":0,"u_audio":3});</script></head><body></body></html> 07-09 09:13:17.041: W/ActivityManager(220): Unable to start service Intent { act=com.google.android.gms.analytics.service.START (has extras) }: not found 07-09 09:13:17.049: W/GAV2(13933): Thread[main,5,main]: Connection to service failed 1 07-09 09:13:17.057: W/GAV2(13933): Thread[main,5,main]: Need to call initializea() and be in fallback mode to start dispatch. 07-09 09:13:17.088: D/libEGL(13933): loaded /system/lib/egl/libGLES_android.so 07-09 09:13:17.096: D/libEGL(13933): loaded /vendor/lib/egl/libEGL_POWERVR_SGX540_120.so 07-09 09:13:17.096: D/libEGL(13933): loaded /vendor/lib/egl/libGLESv1_CM_POWERVR_SGX540_120.so 07-09 09:13:17.096: D/libEGL(13933): loaded /vendor/lib/egl/libGLESv2_POWERVR_SGX540_120.so Here is my code (I have redacted some of the code that had to do with httppost, etc.): package com.mysampleapp.sampleapp; import java.io.BufferedReader; import java.io.InputStream; import java.io.InputStreamReader; import java.util.ArrayList; import java.util.List; import org.apache.http.HttpEntity; import org.apache.http.HttpResponse; import org.apache.http.NameValuePair; import org.apache.http.client.HttpClient; import org.apache.http.client.entity.UrlEncodedFormEntity; import org.apache.http.client.methods.HttpPost; import org.apache.http.impl.client.DefaultHttpClient; import org.apache.http.message.BasicNameValuePair; import org.json.JSONArray; import org.json.JSONObject; import com.google.analytics.tracking.android.EasyTracker; import android.app.Activity; import android.app.ProgressDialog; import android.content.DialogInterface; import android.content.DialogInterface.OnCancelListener; import android.content.Intent; import android.content.SharedPreferences; import android.os.AsyncTask; import android.os.Bundle; import android.preference.PreferenceManager; import android.util.Log; import android.view.View; import android.view.View.OnClickListener; import android.widget.ImageView; import android.widget.TextView; public class viewRandom extends Activity { @Override public void onCreate(Bundle savedInstanceState) { super.onCreate(savedInstanceState); setContentView(R.layout.viewrandom); uservote.setVisibility(View.GONE); new randomViewClass().execute(); } public void onStart() { super.onStart(); EasyTracker.getInstance().activityStart(this); } public void onStop() { super.onStop(); EasyTracker.getInstance().activityStop(this); } }

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Google Analytics API Authentication Speedup

- by Paulo

I'm using a Google Analytics API Class in PHP made by Doug Tan to retrieve Analytics data from a specific profile. Check the url here: http://code.google.com/intl/nl/apis/analytics/docs/gdata/gdataArticlesCode.html When you create a new instance of the class you can add the profile id, your google account + password, a daterange and whatever dimensions and metrics you want to pick up from analytics. For example i want to see how many people visited my website from different country's in 2009. //make a new instance from the class $ga = new GoogleAnalytics($email,$password); //website profile example id $ga->setProfile('ga:4329539'); //date range $ga->setDateRange('2010-02-01','2010-03-08'); //array to receive data from metrics and dimensions $array = $ga->getReport( array('dimensions'=>('ga:country'), 'metrics'=>('ga:visits'), 'sort'=>'-ga:visits' ) ); Now you know how this API class works, i'd like to adress my problem. Speed. It takes alot of time to retrieve multiple types of data from the analytics database, especially if you're building different arrays with different metrics/dimensions. How can i speed up this process? Is it possible to store all the possible data in a cache so i am able to retrieve the data without loading it over and over again?

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Managing multiple apps with one Google Analytics account?

- by Charles S.

I've just setup a Google Analytics for Mobile Apps account and I've implemented the SDK in my iPhone app with no trouble at all. However, I haven't figured out how to manage multiple apps with one account. It seems fairly easy to setup multiple subdomains when dealing with websites and I've noticed the javascript code has a setSubdomain function that doesn't seem to be present in the iPhone SDK. Is there any way I can have google analytics differentiate my different apps for the same account?

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Some Good Web Analytics Tools

- by paulj3000

Hi, I'm looking for a good analytics system which tracks what links a user has clicked on, how long he's stayed on the page, etc. Does anyone have any recommendations on programs to use? Not sure if Google Analytics does this Thanks

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How google handle site traffic in google analytics

- by Hamidreza

I have a site with address www.exam.com and I have put Google analytics javascript scripts in it. I have made an app for my site, I want that everytime a user uses app, he visit the site in the application with built in browser which is inside the application ( I am using C# for application and .NET web browser ). User will address www.example.com/appvisit in the app and I just have put google analytics scripts in that page and nothing else. And I want to disallow this address /appvisit in my robots.txt file . I want to know that Is there any problem with doing this? will google crawl in the /appvisit directory ? Does google hate this work? and will google think this traffic is true and normal? thanks

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Tracking click conversions with Google Analytics

- by Joel

Is there anyway I can use Google Analytics to track click conversions on a link? For example, if I have a link to www.a.com , is it possible for google to track the number of times that particular link was shown on my page and then track how many times it was really clicked? The problem is that I do not show the link to www.a.com every time the page loads. I am using a random function (server side) to generate a different link everytime. I would like Google Analytics to provide me with the click conversion for each of the links I choose to show the user. Thanks, Joel

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Tracking multiple subdomains and domains going to the same site, separately in Google Analytics

- by miles

I have a new site that has multiple top-level domains and subdomains all going to it: www.domain.com, campaign.domain.com, chicago.domain.com, domain2.com - all go to the same site/site directory. Right now I have one Google Analytics account profile set up for it, but I want to be able to track the traffic that is hitting those different URLs separately. The domains are being routed on the server-side (not .htaccess). How can I do this in Google Analytics? Do I need to create filters? Or create different profiles for each domain?

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Multiple values for a specif custom variable in Google Analytics

- by Nicola Pacini

we're trying to get rid of a this question : would it be possible to setup more than one value in a custom variable in Google Analytics, at page level ? Eg: _gaq.push(['_setCustomVar',3,'Tag','Custom Variables',3]); We'd like to track most popular tags on a web site who publishes news, articles and stuff. Contents are categorized (each content belongs to one category) and tagged (1 or more tags for each article). So, we'd like to apply this code: _gaq.push(['_setCustomVar',3,'Tag','Custom Variables',3]); _gaq.push(['_setCustomVar',3,'Tag','Google Analytics',3]); in a page that shows an article with these two tags assigned. What do you think? Honestly I didn't find anything in documentation from Google and some other example sites. Many thanks! Nicola

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sku code as description in Google Analytics

- by dreagan

In the Google Analytics ecommerce tracing script you must provide for every item and SKU code. I have this code for every product I'm selling and up until now I have always provided it in the _addItem method. But when reviewing that data in the ecommerce module of Google Analytics, I have no real, no readable data about my SKU sales. I know what product has been sold, due to the product name I provide. But when clicking through to the SKU-level, I know nothing more, since all I can see there are SKU codes. Is it possible and wise to replace the SKU code with the following template? "product-name colour-name size-name" This way, it should still be a unique field, but more readable afterwards.

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Sample size and statistical significance in Google Analytics

- by colmcq

I have been asked to compile a report into dropout rates during checkout for a global webstore I have used a sample size over one month as my sample because: google analytics slows to a crawl over larger sample sizes and makes much of the analysis agonisingly small I believe it to be statistically significant and a representative sample My client has asked me why I didn't use yearly figures and wants proof that one month of data is 'statistically significant'. Am I right in thinking that I need to compare the standard deviation of my monthly sample to the yearly sample and ensure that the deviation is under a certain %age? Question: how do I prove one month of Google Analytics data is representative to one year worth of data? Stats: 90k unique views/month ~1.1m per year.

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Tracking AdWord ads with different text in Google Analytics

- by at01

I'm trying to see how the text in my Google AdWords ads affects my metrics in Analytics. I have auto-linking enabled, so I figured I would be able to automatically see this in Analytics. Unfortunately, if I try to add a second dimension of Traffic Sources-Ad Content, the metrics are only split by the ad's Headline. Most of my tests are changing only the ads' descriptions... So I guess I need to add a tracking parameter like ?campaign=special_text to my URLs? Or is there a way to see the ads split by ad descriptions? Should I add the full suite of utm_campaign/utm_medium/etc parameters? What's the proper way to track these ads which are mostly similar except the ad descriptions?

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Will Google Analytics track URLs that just redirect?

- by Derick Bailey

I have a link on my site. That links goes to another URL on my site. The code on the server sees that resource being requested and redirects the browser to another website. Will Google Analytics be able to know that the user requested the URL from my server and was redirected? Specifically, I set up a /buy link on my watchmecode.net site to try and track who is clicking the "Buy & Download" button. This link/button hits my server, and my server immediately does a redirect to the PayPal processing so the user can buy the screencast. Is Google Analytics going to know that the user hit the /buy URL on my site, and track that for me? If not, what can I do to make that happen?

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Tracking referrals between profiles on the same domain in Google Analytics

- by doctororange

I have a website at mydomain.com that uses Analytics. I have a blog that resides at mydomain.com/blog/, which also uses Analytics They are on different profiles. The main site uses something like: _gaq.push(['_setAccount', 'UA-XXXXXXXX-6']); While the blog uses: _gaq.push(['_setAccount', 'UA-XXXXXXXX-7']); _gaq.push(['_setCookiePath', '/blog/']); My issues is that this seems not to track referrals from the blog through to the main site when, for instance, the logo which links to the main site is clicked. Ideally, I would like the clicks of this logo to report that the source was mydomain.com/blog/, but because they are at the same domain they seem to register as direct traffic. Have I missed a step in my configuration, or will I have to resort to linking to something like mydomain.com?ref=blog? Thank you.

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Google Analytics Dashboard: week-by-week view

- by Silver Dragon

Setting up Google Analytics Dashboard allows webmasters to get a weekly progress report of marketing achievements & keep a finger on what's going on at web properties. However, by default, the dashboard always displays a day-by-day report, which isn't actionable in markets, where meaningful improvements happen on a week-by-week, or month-over-month basis. Is there any way the default view (and reports sent out via email) can be set to display week-level resolution, as opposed to day-level resolution? (ie, repro: analytics - site - Standard reports - audience - overview - right side of the window, click "weeK") Many thanks!

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Stop Google Analytics from appending hostname?

- by Nick Q.

I've come across an Analytics profile that is appending the rest of a URL to the end of a page's path. For example when looking at the page that exists at http://example.com/page I would expect to see /page but instead it shows me /page/http://example.com/. The profile has no filters applied to it, and until July was reporting as expected (/page), in July the site in question switched hosts (and absolutely nothing else, so I'm not sure that's the problem). The analytics code on the site is the standard Google Async code with a domain set. All other profiles for the site show /page as expected. Any ideas as to how I can get the profile to function as expected?

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Google analytics not provided for 55% of total traffic

- by Neolisk

I've been here and here to learn what (not provided) means. Now the question is if what I am seeing in my Google Analytics stats for my website is considered normal (and whether I can/should do anything about it). Here are the statistics from one day, but other days are similar: 102 visits, 57 is from (not provided), that's over 55% of unknown keywords. Is it normal to have it like that? Does google plan to do anything about it? In other words, what's the perspective? In my understanding, with this approach, as people switch to https, Analytics will stop being useful. Please correct me if I am wrong in my assumptions.

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Google Analytics doesn't show the correct landing page for my Facebookd ads

- by chiba

Most of the visitors to my site are supposed to come from external link with URL my-seite.com/en/var from Facebook ads but Google Analytics shows that most of the landing page is my-site.com/var without en which is the prefix for English version of my site. Am I missing something to configure Google Analytics ? or Facebook has sending the visitors to the wrong URL (by the preview page of the Facebbok ads the URL is set correct with the prefix en)? Any advise are appreciated. Thanks.

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Wordpress Multisite (Subfolders) - Google Analytics Tracking

- by mmundiff

I have a Wordpress multisite subfolder instance that I would like to track via Google Analytics. I guess optimally this would be a plugin which I could track each site in two places The Main Tracking Code which totals all traffic from the Multisite instance The Individual Site tracking code to see how each site specifically is doing. I think this plugin would have worked for me if I had a subdomain multisite instance: http://wordpress.org/extend/plugins/google-analytics-multisite-async/installation/ I know I can manually place the dual tracking code (http://www.markinns.com/articles/full/adding_two_google_analytics_accounts_to_one_page) but that would involve editing a theme and I have multiple sites using TwentyEleven template. I don't think I can edit the theme and not have it wreak havoc on the rest of the sites using TwentyEleven. So has anyone done this? Is there a a technique I'm missing? Is there a plugin available to do this in Multisite Subfolder installations? Is there a way to manually insert GA codes into themes which are used by multiple sites? Any insight is appreciated.

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Segment subdomains with Google Analytics?

- by andrewpthorp

So, when a website has multiple subdomains: www.example.com foo.example.com bar.example.com What is the best way to use Google Analytics to segment the data? I would prefer have access to 'All Data', 'Data from foo.example.com', and 'Data from bar.example.com'. I tried setting up 3 different views, and setting a filter on the foo/bar views that says: Include only traffic from the ISP domain that are equal to foo.example.com. However, I am not seeing any data collected into that View. I do, however, see all data in the 'All Data' view, but I can't figure out how to segment the data. I am including the analytics.js in the application.haml layout, which is always loaded in this app. Thanks!

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