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  • First-class help desk solution? [closed]

    - by Andy Gregory
    A help desk, for larger companies is a place for centralized help within an enterprise to help the users of their products and services.Therefore,to find the solution that best fits your business requirements, it is important to research, examine, and compare help desk software. As far as I know,Hesk is an free helpdesk software with some limited features while h2desk can provide the hosted solution. But for my small business,i just need a web based help desk software which can provide ticket management and knowledge base faq. We need unlimited staff support. Maybe a freeware help desk software can not meet our needs. So,we are willing to pay for effective helpdesk solution. But it should be low cost. We have gotten two choice: iKode Helpdesk Nethelpdesk Our helpdesk team are tend to iKode Helpdesk. Any other efficient first-class help desk solution to share?

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  • Corrupted files, hard drive test?

    - by all-R
    Hi guys, I'm currently on a macbook with a 1TB external hard drive connected trough a USB hub wich is connected on my macbook. The problem is, my disk, wich is partitioned in 2 (one HFS+ and one NTFS) keeps getting corrupted, recently it was my HFS+ partition, I could not repair it using the Apple's Disk utility, but was able to backup my files. Is it synonym that my hard drive is failing? Is it because of my USB hub? I also keep all my iTunes library on my external HD (HFS+ partition), and did a lot of transfer lately, adding files, removing etc. the last time, my partition got corrupted after a lot of deleted items. If anybody has an idea of what to check first, what could cause the problem, I would appreciate it :) Thanks!

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  • Lookups targeting merged cells - only returning value for first row

    - by Ian
    I have a master worksheet which contains data that I wish to link to another 'summary' sheet using a lookup. However, some of the cells whose data I wish to include in the summary sheet are merged across two or more adjacent rows. To be clear, the 'primary' column A that I am using in my formula in order to identify the target row does not contain merged cells, but the column from which I wish to return a value does. I have tried VLOOKUP and INDEX+MATCH. The problem is that the data is only returned for the first row's key, and the others return zero (as though the cell in the target column were blank, where actually it is merged). I have tried inelegant ways around this, e.g. using IF statements to try to find the top row of the merged cell. However, these don't work well if the order of values in the summary sheet is different from that in the master sheet, as well as being messy. Can this be done?

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  • Windows Virtual Machine ping reply fails the first few times

    - by user28471
    I am running a windows Web Server 2008 virtual machine. When I try to ping it from another windows machine the ping reply comes straight back with 100% success. But when I try to ping it from one of the Linux boxes, the ping reply fails with partial or 100% loss the first couple of time and succeeds the third time onwards. I know it is quite strange but can any one think anything that could be causing it. Could anything in the Windows Domain Security or Firewall be "taking time" to allow responding to the ping request? In fact even the firewall is turned off on the virtual machine.

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  • Website ocasionally does not load on first click

    - by tfe
    Today I noticed that my website hosted on a virtual server ocasionally does not load on first click. I click on some link, browser starts loading page but nothing loads and does not not appear any error message (like "connection reset by peer etc). Nothing. When I click the same link again, page loads immediately. The same situation on 2 computers in different browsers. It happends not always, maybe on each 20... or 30 click. Sites from other servers load without this problem. Any ideas what can cause this problem?

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  • Stopping immediate right button up in Mint 13 (Cinnamon) actioning first menu choice

    - by jontyc
    In Windows, a single right click (i.e., with release) displays a context menu on the screen, allowing you to select the appropriate choice with a further click from either button. In Mint 13, Cinnamon, it's hold down the right button, drag, then release on the appropriate menu choice. Both methods are fine, but constantly using both OSs regularly, I'm doing the Windows procedure in Mint by mistake all the time. This makes the single right click and release bring up the context menu and immediately action the first menu choice. Is there any mechanism to ignore right-button-up if a substantial dragging action or time period hasn't occurred, and have Mint looking for a further click to select?

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  • Inexpensive (used) hardware for Xen virtualization test?

    - by Jason Antman
    Virtualization is one of the areas where I could really use some experience. I also run quite a few services (web, mail, dns, etc.) out of my home. Since most of my hardware is getting a bit old (I'm running on stuff that was surplused years ago...) I decided that it's about time I start renewing some things, and also play around with virtualization a bit more. My plan is to setup a SAN box (simple iSCSI target, relatively inexpensive gigE switch), get a pair (for starters) of new servers, and start building some new stuff with Xen, specifically planning on playing with live migration and full virtualization. Does anyone have recommendations for used, older "servers" (really anything in a rack-mount form factor, I'm not too worried about things like iLO/iLOM for the test nodes) that support VT-x/AMD-V? I'm biased to HP, but it looks like they didn't make Proliants with VT-x/Vanderpool processors until G6 (for the DL360) or so, which is way out of my price range. I'm looking in the sub-$300 range (or less, if possible), used, probably Ebay. Any recommendations are greatly appreciated. Edit:And, to catch this before the comments start coming - these are personal systems. I have first-generation Proliants still in use (I got them as corporate surplus in 05, they've been running since then, and probably were running since 01 or 02 prior to being sold). I don't need anything shiny and new - I've got a bunch of old boxes, at least one complete replacement for every model in use, and that's fine for me (and easy on the wallet).

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  • A TDD Journey: 3- Mocks vs. Stubs; Test Frameworks; Assertions; ReSharper Accelerators

    Test-Driven Development (TDD) involves the repetition of a very short development cycle that begins with an initially-failing test that defines the required functionality, and ends with producing the minimum amount of code to pass that test, and finally refactoring the new code. Michael Sorens continues his introduction to TDD that is more of a journey in six parts, by implementing the first tests and introducing the topics of Test doubles; Test Runners, Constraints and assertions

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  • Java Test by IKM

    - by Suresh S
    guys let me know whether the IKM test is harder compared to sun certifications.Anybody taken the test for java/j2ee let me know your experiences?what types of questions they ask.

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  • dUnit Testing in Delphi (how to test private methods)

    - by Charles Faiga
    I have a class that I am unit testing into with dUnit It has a number of methods some public Methods & Private Methods type TAuth = class(TDataModule) private procedure PrivateMethod; public procedure PublicMethod; end; In order to write a unit test for this class I have to make all the methods public. Is there a differt way to declare the PrivateMethods so that I can still unit test them but they are not Public ?

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  • Rx framework: How to wait for an event to be triggered in silverlight test

    - by user324255
    Hi, I have a ViewModel that starts loading the Model async in the constructor, and triggers an event when the Model is loaded. I got a test working with the silverlight unit test framework, like this : bool done = false; [TestMethod] [Asynchronous] public void Test_NoCustomerSelected() { ProjectListViewModel viewModel = null; EnqueueCallback(() => viewModel = new ProjectListViewModel()); EnqueueCallback(() => viewModel.ModelLoaded += new EventHandler<EventArgs>(viewModel_ModelLoaded)); EnqueueConditional(() => done); EnqueueCallback(() => Assert.IsNotNull(viewModel.FilteredProjectList)); EnqueueCallback(() => Assert.AreEqual(4, viewModel.FilteredProjectList.Count)); EnqueueTestComplete(); } void viewModel_ModelLoaded(object sender, EventArgs e) { done = true; } But I'm beginning playing with Rx Framework, and trying to get my test to work, but so far I have no luck. Here's 2 attempts : public void Test_NoCustomerSelected2() { ProjectListViewModel viewModel = null; viewModel = new ProjectListViewModel(eventAggregatorMock.Object, moduleManagerMock.Object); IObservable<IEvent<EventArgs>> eventAsObservable = Observable.FromEvent<EventArgs>( ev => viewModel.ModelLoaded += ev, ev => viewModel.ModelLoaded -= ev); eventAsObservable.Subscribe(args => viewModel_ModelLoaded(args.Sender, args.EventArgs)); eventAsObservable.First(); Assert.IsNotNull(viewModel.Model); Assert.AreEqual(4, viewModel.Model.Count); } [TestMethod] public void Test_NoCustomerSelected3() { ProjectListViewModel viewModel = null; var o = Observable.Start(() => viewModel = new ProjectListViewModel(eventAggregatorMock.Object, moduleManagerMock.Object)); IObservable<IEvent<EventArgs>> eventAsObservable = Observable.FromEvent<EventArgs>( ev => viewModel.ModelLoaded += ev, ev => viewModel.ModelLoaded -= ev); o.TakeUntil(eventAsObservable) .First(); Assert.IsNotNull(viewModel.Model); Assert.AreEqual(4, viewModel.Model.Count); } The first test goes in waiting forever, the second doesn't work because the viewModel is null when it does the FromEvent. Anyone has a clue on how to do this properly?

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  • Running a JUnit4 test - from a java program

    - by markovuksanovic
    I was wondering how to run some JUnit4 test inside a java program. Basically - depending on some conditions during runtime I need to decide which test runner to use. Using Junit3 I could override runTest method from TestCase class - but in JUnit4 tests do not extend TestCase class so I have nothing to override... Is there maybe some method that I need to implement... or sth else...

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  • How test guice injections?

    - by yeraycaballero
    I gave to Google Guice the responsability of wiring my objects. But, How can I test if the bindings are working well. For example, suppose we have a class A which has a dependence B. How can I test than B is injected correctly. class A { private B b; public A() {} @Inject public void setB(B b) { this.b = b } } Notice A hasn't got a getB() method and I want to assert that A.b isn't null.

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  • How to test GUI for color blind person?

    - by Daok
    Is there a way to test if a GUI is usable for color blind person? I know that it has many degrees and I guess that's why simply doing a screenshot in black & white is not the best way to test the usability of a GUI for a color blind person. What is the best way or best tool to do it?

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  • VSTS test deployment and invalid assembly culture

    - by Merlyn Morgan-Graham
    I have a DLL that I'm testing, which links to a DLL that has what I think is an invalid value for AssemblyCulture. The value is "Neutral" (notice the upper-case "N"), whereas the DLL I'm testing, and every other DLL in my project, has a value of "neutral" (because they specify AssemblyCulture("")). When I try to deploy the DLL that links to the problem DLL, I get this error in VSTS: Failed to queue test run '...': Culture is not supported. Parameter name: name Neutral is an invalid culture identifier. <Exception>System.Globalization.CultureNotFoundException: Culture is not supported. Parameter name: name Neutral is an invalid culture identifier. at System.Globalization.CultureInfo..ctor(String name, Boolean useUserOverride) at System.Globalization.CultureInfo..ctor(String name) at System.Reflection.RuntimeAssembly.GetReferencedAssemblies(RuntimeAssembly assembly) at System.Reflection.RuntimeAssembly.GetReferencedAssemblies() at Microsoft.VisualStudio.TestTools.Utility.AssemblyLoadWorker.ProcessChildren(Assembly assembly) at Microsoft.VisualStudio.TestTools.Utility.AssemblyLoadWorker.GetDependentAssemblies(String path) at Microsoft.VisualStudio.TestTools.Utility.AssemblyLoadWorker.GetDependentAssemblies(String path) at Microsoft.VisualStudio.TestTools.Utility.AssemblyLoadStrategy.GetDependentAssemblies(String path) at Microsoft.VisualStudio.TestTools.Utility.AssemblyHelper.GetDependentAssemblies(String path, DependentAssemblyOptions options, String configFile) at Microsoft.VisualStudio.TestTools.TestManagement.DeploymentManager.GetDependencies(String master, String configFile, TestRunConfiguration runConfig, DeploymentItemOrigin dependencyOrigin, List`1 dependencyDeploymentItems, Dictionary`2 missingDependentAssemblies) at Microsoft.VisualStudio.TestTools.TestManagement.DeploymentManager.DoDeployment(TestRun run, FileCopyService fileCopyService) at Microsoft.VisualStudio.TestTools.TestManagement.ControllerProxy.SetupTestRun(TestRun run, Boolean isNewTestRun, FileCopyService fileCopyService, DeploymentManager deploymentManager) at Microsoft.VisualStudio.TestTools.TestManagement.ControllerProxy.SetupRunAndListener(TestRun run, FileCopyService fileCopyService, DeploymentManager deploymentManager) at Microsoft.VisualStudio.TestTools.TestManagement.ControllerProxy.QueueTestRunWorker(Object state)</Exception> Even if I don't link to the DLL (in my VSTS wrapper test, or in the NUnit test), as soon as I add it in my GenericTest file (I'm wrapping NUnit tests), I get that exception. We don't have the source for the problem DLL, and it is also code signed, so I can't solve this by recompiling. Is there a way to skip deploying the dependencies of a DLL DeploymentItem, to fix or disable the culture check, or to work around this by convoluted means (maybe somehow embed the assembly)? Is there a way to override the value for the culture, short of hacking the DLL (and removing code signing so the hack works)? Maybe with an external manifest? Any correct solution must work without weird changes to production code. We can't deploy a hacked DLL, for example. It also must allow the DLL to be instrumented for code coverage. Additional note: I do get a linker warning when compiling the DLL under test that links to the problem DLL, but this hasn't broken anything but VSTS, and multiple versions have shipped.

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  • How do you unit test JEE code?

    - by marabol
    I want to ask for your prefered way to test JEE code? I found only three project, that are trying to help to code unit tests in JEE environment: http://jakarta.apache.org/cactus/ : Last Published: 2009-01-18 http://www.junitee.org/ : Last Release: 2004-12-11 http://ejb3unit.sourceforge.net/ : Last Release: 2008-05-17 So I wonder, is there any framework helping to write (j) unit test for JEE code? do you use embedded JEE servers like jboss or glassfish v3? do you mockup and inject by yourself? Thanks a lot...

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  • How to unit test django middleware?

    - by luc
    I've implemented a django middleware for getting pages from the database (something similar to the flatpage subframework) Unfortunately it seems that it is not possible to test it with the django testing framework. Any suggestion? Thanks in advance Update: maybe a mistake in my test but I can't get an object that should be returned by a middleware. I'll inverstigate more. Does anybody have unit-tested a middleware code?

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  • TestDriven.net, right click, run test, doesn't re-build

    - by jeff
    I am using testDriven.net and when I right-click and run tests, it appears to build, then runs the test. Only it doesn't really do the build. I keep making changes and the test still fails:) I have to do a VS Build, then run the testDriven.net to get changes to take effect. This clears up for a while if I delete the solution's .SUO file. Any thoughts?

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  • How can I test Xcode Project on iPhone ?

    - by Khawar
    I have developed a view based project in XCode. It is successfully running in iPhone Simulator. But I want to test this project on real iPhone device to check the behavior of application. Is there any way I can test my application on iPhone device without buying Apple Developer's License? Thanks in advance.

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  • How can I test Xcdoe Project on iPhone ?

    - by Khawar
    I have developed a view based project in XCode. It is successfully running in iPhone Simulator. But I want to test this project on real iPhone device to check the behavior of application. Is there any way I can test my application on iPhone device without buying Apple Developer's License ? Thanks in advance.

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