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  • Data Access Objects old fashioned? [on hold]

    - by Bono
    A couple of weeks ago I delivered some work for a university project. After a code review with some teachers I got some snarky remarks about the fact that I was (still) using Data Access Objects. The teacher in question who said this mentions the use of DAO's in his classes and always says something along the lines of "Back then we always used DAO's". He's a big fan of Object Relational Mapping, which I also think is a great tool. When I was talking about this with some of my fellow students, they also mentioned that they prefer the use of ORM, which I can understand. It did make me wonder though, is using DAO's really so old fashioned? I know that at my work DAO's are still being used, but this is due to the fact that some of the code is rather old and therefor can't be coupled with ORM. We also do use ORM at my work. Trying to find some more information on Google or Stack Exchange sites didn't really enlighten me. Should I step away from the use of DAO's and only start implementing ORM? I just feel that ORM's can be a bit overkill for some simple projects. I'd love to hear your opinions (or facts) about this.

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  • why are transaction monitors on decline? or are they?

    - by mrkafk
    http://www.itjobswatch.co.uk/jobs/uk/cics.do http://www.itjobswatch.co.uk/jobs/uk/tuxedo.do Look at the demand for programmers (% of job ads that the keyword appears), first graph under the table. It seems like demand for CICS, Tuxedo has fallen from 2.5%/1% respectively to almost zero. To me, it seems bizarre: now we have more networked and internet enabled machines than ever before. And most of them are talking to some kind of database. So it would seem that use of products whose developers spent last 20-30 years working on distributing and coordinating and optimizing transactions should be on the rise. And it appears they're not. I can see a few causes but can't tell whether they are true: we forgot that concurrency and distribution are really hard, and redoing it all by ourselves, in Java, badly. Erlang killed them all. Projects nowadays have changed character, like most business software has already been built and we're all doing internet services, using stuff like Node.js, Erlang, Haskell. (I've used RabbitMQ which is written in Erlang, "but it was small specialized side project" kind of thing). BigData is the emphasis now and BigData doesn't need transactions very much (?). None of those explanations seem particularly convincing to me, which is why I'm looking for better one. Anyone?

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  • How to build a good service layer in ASP.NET?

    - by Swippen
    I have looked through some questions, technologies for building a good service layer but I have some questions regarding this that I need help with. First some information of what I have for requirements. We currently have a number of web applications that talk to each other in a spiderweb looking way (all talking to each other in a confusing way via webservices and database data). We want to change this so that all applications go through a service layer where we can work more with cache and encapsulate common functionality and more. We want this layer to also have a Web API so that 3rd party clients can consume information from the service. The problem I see is that if we build the service layer with say MVC4 Web API don't we need to communicate between the application using the webAPI meaning we have to construct URLs and consume JSON/Xml. That does not sound too effective. I assume a better method would be working with entities and WCF to communicate between the application but then we might loose the Web API magic? So the question is if there is a way to consume a service layer as both a Web API (JSON/XML) and as a more backend service layer with entities. If we are forced to use 2 different service layers we might have to duplicate some functionality and other bad things. Hope the question is clear enough and please ask if you need any more information.

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  • A quick tip for those working with the Windows Phone 7 AD SDK.

    - by mbcrump
    One thing that I’ve noticed in several apps in the Windows Phone 7 marketplace is the ad chopping off on the right hand side. I decided that my next Windows Phone 7 app will be ad supported so why not sign up for the Advertising SDK and investigate this issue. *Note: If you want to see this in an actual app then download the free app called “Road Rage”. So here is an example of what I am talking about: You will notice that the right hand side of the AD is chopped off using the default ad banner. You can see the border on the left hand side clearly. So, what exactly is going on? Let’s take a look at this in the designer. From this image we can see it clearer, the margin of the grid that the ad is contained in needs to be removed. By default, the ContentPanel in a Windows Phone Page has a margin already set on it. See below for an example of this: <!--ContentPanel - place additional content here--> <Grid x:Name="ContentPanel" Grid.Row="1" Margin="12,0,12,0"> </Grid> If you simply remove that margin then your ad will display properly as shown below. It’s strange that I’ve seen this in multiple WP7 applications in the marketplace. If you are trying to make money off Ads, you would probably want to make sure the full ad is displayed. I am hoping this short post helped someone.   Subscribe to my feed

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  • tips, guidelines, points to remember for rendering professional code?

    - by ronnieaka
    I'm talking about giving clients professional looking code. The whole nine yards, everything you hardcore professional highly experienced programmers here probably do when coding freelance or for the company you work in. I'm fresh out of college and I'm going into freelance. I just want to be sure that my first few projects leave a good after-taste of professionalism imprinted on the clients' minds. When I Googled what i'm asking here, I was given pages that showed various websites and tools that let you make flashy websites and templates etc. The $N package and such stuff. I can't recall the word experts use for it. Standard, framework [i know that's not it]. English isn't my first language so I'm sorry I don't really don't know the exact phrase for it. That abstract way of writing code so that you don't come across as a sloppy programmer. That above mentioned way for programming websites and desktop software [in python/C/C++/Java]. EDIT: i can work on the accruing vast knowledge and know-how and logic building etc. what i'm asking for is the programming standard/guidelines you guys follow so that the client on seeing code feels that its a professional solution. Like comment blocks, a particular indentation style something like that. Is there any book on it or specific list of points for enterprise type coding by them? Especially here as in my case, for building websites [php for now..], and desktop software [c/c++/java/python]

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  • Efficient Algorithm for Recording gameplay's objects positions

    - by Scorch
    So, I have a game idea in mind, and for that I need to record the game around the player. I'me not talking about recording it as video, but rather recording the scene objects, and their positions within the game, and then render them, giving the player the ability to go back and forth, to stop time and move around. I've made a prototype with some data structures in C#, since this is going to be the programming language we'll be using in our game, but if we want the player to be able to go back just five minutes back with the data of just 100 NPC's, it takes almost 1GB of RAM. Right now, I'm just storing a Doubly linked list, each item with the object position. In the game, I'll need to store even more data in each node, so I need something even more ligher. Of course, this algorithm is zero optimized, but still, that is a lot. The alternatives would be create the NPC's that aren't really important to the game when the user is viewing the past, but I don't really like it very much for the sake of realism. I wonder if there is a better way to store this? Thanks in advance, Scorch

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  • Modular building technique with angles? (A roof)

    - by Mungoid
    Ive been spending a bit of time lately studying the modular buildings of many games and reading/viewing several tutorials about it as well, but almost every example I see uses a plain square building that does not have any angled roof or similar. In all my applications (CS6, Blender/Max, UDK) I adhere to the same grid spacing and I get pretty good results, but trying to make modular angled pieces is confusing me as I'm not sure the best way to approach it. Below is some shots of my template sheet and workflow I have been doing. Should I do the roof separately or is it possible for me to keep it in the same texture sheet? The main issue is below. I have made a couple modular roof pieces but when i try to use them, i end up needing to model multiple other parts to fill gaps based on what roof shape i want. I then model those 'filler' pieces and now i have that much less space left in my texture sheet and those pieces are usually not that reusable for anything else. This is where im not sure how to proceed. If anyone has any links to documents or papers talking about this or advice, I would greatly appreciate it! =-) My main roof pieces with the gaps My power of 2 texture sheet, with 16x16 grid squares. The texture sheet loaded into blender on a 16x16 plane and starting to separate and extrude.

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  • Approach to Authenticate Clients to TCP Server

    - by dab
    I'm writing a Server/Client application where clients will connect to the server. What I want to do, is make sure that the client connecting to the server is actually using my protocol and I can "trust" the data being sent from the client to the server. What I thought about doing is creating a sort of hash on the client's machine that follows a particular algorithm. What I did in a previous version was took their IP address, the client version, and a few other attributes of the client and sent it as a calculated hash to the server, who then took their IP, and the version of the protocol the client claimed to be using, and calculated that number to see if they matched. This works ok until you get clients that connect from within a router environment where their internal IP is different from their external IP. My fix for this was to pass the client's internal IP used to calculate this hash with the authentication protocol. My fear is this approach is not secure enough. Since I'm passing the data used to create the "auth hash". Here's an example of what I'm talking about: Client IP: 192.168.1.10, Version: 2.4.5.2 hash = 2*4*5*1 * (1+9+2) * (1+6+8) * (1) * (1+0) Client Connects to Server client sends: auth hash ip version Server calculates that info, and accepts or denies the hash. Before I go and come up with another algorithm to prove a client can provide data a server (or use this existing algorithm), I was wondering if there are any existing, proven, and secure systems out there for generating a hash that both sides can generate with general knowledge. The server won't know about the client until the very first connection is established. The protocol's intent is to manage a network of clients who will be contributing data to the server periodically. New clients will be added simply by connecting the client to the server and "registering" with the server. So a client connects to the server for the first time, and registers their info (mac address or some other kind of unique computer identifier), then when they connect again, the server will recognize that client as a previous person and associate them with their data in the database.

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  • Feedback on meeting of the MSCC - 20.07.2013

    Impression of our meetup on 20.07.2013 Low quantity but high quality! Meetup summary: Quick introduction to ?MSCC? and interesting topics in general, especially for freshman from/at university. It also seems that the open concept of OUYA (Android-based gaming console) got some attention and hopefully new fans. More info is available online: http://www.ouya.tv/ Design contest The design contest is still going on... There's currently only one submission. Come on, you web & graphic designers in Mauritius - SHOW YOUR WORKAny draft will be published over here: MSCC Design Contest - https://www.facebook.com/media/set/?set=a.200036533488751.1073741829.181737551985316&type=3 Goodies give-away And the first 2 one-month subscriptions for Pluralsight have been well received by attendees, too. Unfortunately, we didn't have any free WiFi at Talking Drums - so, we might have to consider another location for the next meetup. Change of schedule As we spoke about the advantages of gathering during the weekend, we worked out a schedule that could be applied to future meetups of the MSCC. I'm going to address this tomorrow during our regular meetings on Wednesday to see about the response of other members, too.

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  • Tile sizes in 2D games

    - by Ephismen
    While developing a small game using tile-mapping method a question came to my mind: I would develop the game on Windows but wouldn't exclude adapting it to another platform. What size(in pixels) would you recommend using for creating the tiles of a tile-mapped game(ie: RPG) with the following requirements? Have an acceptable level of detail without having too many tiles. Having a decent map size. Allow adaptation of the game on a handheld(ie: PSP), smartphone or a computer without too much loss of detail or slowdowns. Allow more or less important zoom-in / zoom-out. Have a resolution of tile that permits either pixel-perfect collision or block-collision. Anything from a good explanation to a game example is useful as long as it can fit the requirements. This question may seem a bit simplistic, but I noticed that many Indies game developer were using inappropriate scales scenery. Also sorry for the poor syntax and the lack of vocabulary of my question, being a non-native English speaker doesn't help when talking about computers programming.

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  • Standard/Compliance for web programming?

    - by MarkusK
    I am working with developers right now that write code the way they want and when i tell them to do it other way they respond that its just matter of preference how to do it and they have their way and i have mine. I am not talking about the formatting of code, but rather of way site is organized in classes and the way the utilize them. and the way they create functions and process forms etc. Their coding does not match my standards, but again they argue that its matter of preference and as long as goal achieved the can be different way's to do it. I agree but their way is proven to have bugs and we spend a lot of time going back and forth with them to fix all problems security or functionality, yet they still write same code no matter how many times i asked them to stop doing certain things. Now i am ready to dismiss them but friend of mine told me that he has same exact problem with freelance developers he work with. So i don't want to trade one bad apple for another. Question is is there some world wide (or at least europe and usa) accepted standard or compliance on how write secure web based applications. What application architecture should be for maintainable application. Is there are some general standard that can be used for any language ruby php or java govern security and functionality and quality of code? Or at least for PHP and MySQL i use for my website. So i can make them follow this strict standard and stop making excuses.

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  • Location Change Salary Differences [closed]

    - by GameDev
    DISCLAIMER: I know that this might be a "regional" question but I'm also asking for help as far as what resources to use to determine my decision. I'm currently talking to a recruiter for a game developer in the SF Bay area. I work in a relatively low-cost area in the south. I really want to get into game development but my current career is general web development. I'm very interested in taking the job, but my concern is that the amount they're willing to pay might be a relative pay cut. Here are some factors: It's not an entry-level position, the title is Senior Software Engineer. I have 5+ years of experience. The calculators online tell me that I should be expecting around 2x my current pay rate(http://www.bestplaces.net/col/). My current pay is in the mid $60k/yr, so that's like 120-130k. The recruiter told me at my experience level I can expect about $90-100/yr, and that those cost of living calculators were way off. The benefits will definitely be better, it's much larger company (help with commuting, catered meals, etc). But is the recruiter trying to give me a snow job on the pay scale, or is that a reasonable change from a smallish town in the south to somewhere in the SF bay area? How can I find this out? Glassdoor and Payscale seem to say "senior software developers" in that area make around 110 in median salary, but Payscale says it's closer to $135k, that range seems pretty large.

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  • Dual Monitor in Ubuntu 11.10 is resetting the theme

    - by Mengu
    i'm experiencing a strange problem with dual monitors. when i set the dual monitor via "nvidia settings" and save the setting to xorg.conf, the default unity theme and icons are turning back to gtk default. i also get an error telling me "could not apply the stored configuration for monitors" here is my xorg.conf: # nvidia-settings: X configuration file generated by nvidia-settings # nvidia-settings: version 280.13 (buildd@yellow) Fri Aug 5 12:31:28 UTC 2011 Section "ServerLayout" Identifier "Layout0" Screen 0 "Screen0" 0 0 InputDevice "Keyboard0" "CoreKeyboard" InputDevice "Mouse0" "CorePointer" Option "Xinerama" "0" EndSection Section "Files" EndSection Section "InputDevice" # generated from default Identifier "Mouse0" Driver "mouse" Option "Protocol" "auto" Option "Device" "/dev/psaux" Option "Emulate3Buttons" "no" Option "ZAxisMapping" "4 5" EndSection Section "InputDevice" # generated from default Identifier "Keyboard0" Driver "kbd" EndSection Section "Monitor" # HorizSync source: edid, VertRefresh source: edid Identifier "Monitor0" VendorName "Unknown" ModelName "Chi Mei Optoelectronics corp." HorizSync 30.0 - 75.0 VertRefresh 60.0 Option "DPMS" EndSection Section "Device" Identifier "Device0" Driver "nvidia" VendorName "NVIDIA Corporation" BoardName "GeForce GT 540M" EndSection Section "Screen" Identifier "Screen0" Device "Device0" Monitor "Monitor0" DefaultDepth 24 Option "TwinView" "1" Option "TwinViewXineramaInfoOrder" "DFP-0" Option "metamodes" "DFP: nvidia-auto-select +0+0, CRT: 1680x1050 +1920+0" SubSection "Display" Depth 24 EndSubSection EndSection here is an example of what i'm talking about: http://i.stack.imgur.com/vrlW1.png how can i fix this? thanks in advance.

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  • With Google DFP (Small Business) is it possible to disable AdSense in an Ad Slot on a per-request basis?

    - by Daniel Pehrson
    Setup: I run a network of websites that target different hobby niches and have a section dedicated to community classifieds. I serve advertising on these sites through Google DFP for Small Business with AdSense enabled on the slots. Problem: One of the next sites in my network will be targeting the firearms/shooting industry and as such the classifieds section will not comply with the prohibited content guidelines of AdSense regarding the sale (or coordination of sale) of weapons. I work very hard to comply with the guidelines of my partners even if I don't understand/agree with them and after talking with many people have decided that the best option is to disable AdSense serving on that section of that website, while leaving it on for the rest of the network. Solution: Right now my only idea for this is to duplicate all my site's ad slots and tack a "_sensitive" onto the end of each one (eg. header and header_sensitive) conditionally registering ad slots based on whether or not I am in the sensitive section of the sensitive site. My hope however is that there may be a way to accomplish this without duplicating all my ad slots possibly with some sort of options to the GA_googleFillSlot() call that allows me to say "load ads from this slot but do not serve AdSense no matter what."

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  • More Win 8 Education is Needed

    - by D'Arcy Lussier
    “My mail doesn’t work”. That’s what a colleague running Windows 8 said to me the day after he installed Windows 8 on his work laptop. “When I click my email, nothing comes up.” I took a look and realized what was going on – he was clicking the Windows 8 UI Mail app and assumed that this was somehow connected to his Outlook which was installed as a desktop app. And so highlights a major educational challenge that Windows 8 will encounter – millions of users used to one style of interface now being introduced to a new one that runs side-by-side with their desktop. At work we had an internal tech user group meeting, and we were showing new features of VS.NET 2012 and Windows 8. When we started talking about the difference between Windows 8 UI Apps (AKA Windows Store Apps), people started asking some good questions: - Can we share a codebase between desktop and Windows Store Apps? - What’s the difference between WinRT and .NET? - Why would we create a Windows Store App and not just a Desktop app? Of course, people are looking at this from a traditional desktop point of view and not a tablet platform, which is really the market that Windows Store Apps will shine on. Still, for developers who not only need to educate themselves but also educate their clients, we’re going to need a better understanding of Windows 8 to see it get real traction within the business/enterprise market. D

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  • How to synchronize a whole Ubuntu?

    - by Avio
    I think that the time is ripe to have my whole Ubuntu synchronized just as my Dropbox folder is. Given that we are always talking about files and directories, what's the difference between my Documents folder and my /usr system directory? Almost none, except for their location. In fact, I think that there is just one big issue that prevents people to have their beloved installations mirrored wherever they go: symlinks. Dropbox, Google Drive, Ubuntu One, Sugarsync, Skydrive, none of these services support symlinking. This means that if I push a symlink in one of the synced folders, locally the symlink is kept as is, but remotely (in the cloud or on the other synced machines) the symlink is resolved to the actual file that was originally pointed to. This completely disrupts Linux installations, thus these services can't be used for this purpose. So the question is. Does anybody knows a way to achieve this? A whole Ubuntu, always synchronized with a remote running copy, but still locally stored on both disks? My best guess is that I could use NFS. But the main difference between Dropbox and NFS is that NFS is a remote filesystem that always forces to remotely access the files, while Dropbox pushes modifcations to local filesystems (and thus would perform better). I've also heard about NFS caching. Does anybody knows if this solution could approximate Dropbox in this sense? P.s. I know that /boot, /dev, /proc, /run, /tmp and device-specific mountpoints in /mnt and /media will have to be left out the sync mechanism. What I'm interested in is the principle. Can this be done with reasonable performance, having reasonable resources (e.g. ~ 1Mbps upload bandwidth and a public IP address)?

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  • Series On Embedded Development (Part 1)

    - by user12612705
    This is the first in a series of entries on developing applications for the embedded environment. Most of this information is relevant to any type of embedded development (and even for desktop and server too), not just Java. This information is based on a talk Hinkmond Wong and I gave at JavaOne 2012 entitled Reducing Dynamic Memory in Java Embedded Applications. One thing to remember when developing embeddded applications is that memory matters. Yes, memory matters in desktop and server environments as well, but there's just plain less of it in embedded devices. So I'm going to be talking about saving this precious resource as well as another precious resource, CPU cycles...and a bit about power too. CPU matters too, and again, in embedded devices, there's just plain less of it. What you'll find, no surprise, is that there's a trade-off between performance and memory. To get better performance, you need to use more memory, and to save more memory, you need to need to use more CPU cycles. I'll be discussing three Memory Reduction Categories: - Optionality, both build-time and runtime. Optionality is about providing options so you can get rid of the stuff you don't need and include the stuff you do need. - Tunability, which is about providing options so you can tune your application by trading performance for size, and vice-versa. - Efficiency, which is about balancing size savings with performance.

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  • Switching To Ubuntu 14.04 from Windows 8.1

    - by Asangam
    everyone i am newto these linux stuffs. Currently i'm a user of Windows8.1 . When windows 8 was roling out i was like i'm never going to leave and will be always stick to windows8 but now i think it's time to switch linux because being in windows forever i don't think i can do something very good .I wanted to be OpenSource :) . So i really dont have any idea about linux . For me the best distro is Ubuntu and Kubuntu offcourse the latest release . So what i'm afraid of switching to linux is its compability .The compatibility i'm talking about is with the hardware's and driver's . For eg sometime after fresh install of windows we need to install the display,usb and wifi drivers to function . For some computer or brands those driver's are hard to find and i can't even think of linux how hard are they to find if it needs installing drivers. So my main question is that do i need to install the drivers for my wifi adapters display and some other stuffs or the distro i choosed i.e Ubuntu 14.0.4 consists of those dirvers and what about the 64 and 32bit . My machines is 64bit aso do i need to install the 64bit one . I mean i know the advantages of installing the 64 bit one but like windows is it kinda hard to find softwares for the 64 bit one . Or the 32 bit is recommended . And Yes I will be highly appreciated for the answers to my questions . Thank You :)

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  • Model View Controller² [closed]

    - by user694971
    I am working on a quite complex web application in Go and I tried to stay in an MVC pattern. However, I ended up having a structure isomorphic to this: /boilerplate The usual boilerplate an application needs to survive in the wilderness /db Layer talking to an SQL DB /helpers Helpers /logic Backend logic, not directly affiliated with any routes, sessions etc. /templates View /web Glue between /logic and /templates. In more dynamic languages the size of /web would be next to zero. But Go doesn't exactly have a RoR integrated so I need a lot of helper structures to feed the templates with data, to process GET/POST parameters and session information. I remember once reading about patterns similar to MVC with one extra letter but Wiki-searching I couldn't find it right now. (BTW currently /logic also contains data retrieval from API services to fill some hash maps; this is no simple task, but that probably belongs into the model, right?) So question: is this structure considered sane? Or does it need some bending to be tagged MVC app?

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  • Could Wordpress be used/extended as a medium-size ecommerce site? [migrated]

    - by Aphelion
    Is wordpress reliable enough and could it be used with a proper plugin as a medium sized ecommerce site? We are talking around 1500 products here, estimates say around 5 to 10 costumers per day, usually returning ones. Some days none. I have a client who wants to sell online. We are situated in a country where people dont see web as something serious enough. Still, they literally have a budget of pretty much none. And 1500 products to sell online. Magento, or any other open source ecommerce platform are out of the question, there is just no resources for starting something like that. Or any time. Only way is something free, small, absolutely not resource hungry as Wordpress. I have to fight with making it work with only what i have at disposal. Also, if you can recommend any wordpress plugin for the job(WP-ecommerce?), i will be very thankful. I guess something paid, up to maximum 50$ would work too.

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  • Dealing with bilingual(spoken language) code?

    - by user1525
    So I've got to work with this set of code here for a re-write, and it's written by people who speak both English and French. Here's a snapshot of what I'm talking about (only, about 4000 lines of this) function refreshDest(FormEnCours,dest,hotel,duration) { var GateEnCours; GateEnCours = FormEnCours.gateway_dep.options[FormEnCours.gateway_dep.selectedIndex].value; if (GateEnCours == "") { FormEnCours.dest_dep.length = 0 } else if (FormEnCours.dest_dep != null && FormEnCours.dest_dep.type && FormEnCours.dest_dep.value != "ALL") { if (Destinations[GateEnCours] == null || Destinations[GateEnCours].length == 0) { RetreiveDestinations(FormEnCours,GateEnCours,dest,hotel,duration); } else { refreshDestSuite(FormEnCours,GateEnCours,dest,hotel,duration); } } } function refreshDuration(FormEnCours,GateEnCours,DestEnCours,hotel,duration) { // Refresh durations var FlagMoinsDe5Jours = ""; var Flag5a10jours = ""; var Flag11a16jours = ""; var FlagPlusDe16Jours = ""; ....... Is there any approach that I, as a speaker of only one of these languages, can use to make this entire process a lot less painful for both figuring out what everything does, and then refactoring it?

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  • Massive Affiliate Shopping Platform. Is WordPress really suitable? [closed]

    - by SPI
    I am working on an online shopping platform that acquires it's data from various affiliate programs through XML files. I am talking hundreds and thousands of items per program here that change often if they go out of stock. My clients choice of CMS was WordPress. I am guessing he assumed the user friendly interface would make life easy for him. However, the fact that he hired me to parse the XML files, store data in the back-end and basically make everything work tells me he had very little clue about what he was getting himself into. My impression is that WordPress has a very specific way of handling data as it divides everything into categories/sub-categories in the back-end which is very counter intuitive to a business model where data exists in numbers of over hundreds and thousands of items and is further cross referenced by programs so that any change in the programs XML file can easily be reflected products page. Conclusion I have a very specific database model implemented for handling my clients needs. However, this model conflicts with how wordpress chooses to save data in the back-end natively. I am absolutely convinced WordPress is geared towards anything that might resemble a blog and definitely not THIS. I am thinking about asking my client to shift to a custom CMS. Before making my pitch though, I wanted to run this by the stack community. Thanks for the input in advance.

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  • How Expedia Made My New Bride Cry

    - by Lance Robinson
    Tweet this? Email Expedia and ask them to give me and my new wife our honeymoon? When Expedia followed up their failure with our honeymoon trip with a complete and total lack of acknowledgement of any responsibility for the problem and endless loops of explaining the issue over and over again - I swore that they would make it right. When they brought my new bride to tears, I got an immediate and endless supply of motivation. I hope you will help me make them make it right by posting our story on Twitter, Facebook, your blog, on Expedia itself, and when talking to your friends in person about their own travel plans.   If you are considering using them now for an important trip - reconsider. Short summary: We arrived early for a flight - but Expedia had made a mistake with the data they supplied to JetBlue and Emirates, which resulted in us not being able to check in (one leg of our trip was missing)!  At the time of this post, three people (myself, my wife, and an exceptionally patient JetBlue employee named Mary) each spent hours on the phone with Expedia.  I myself spent right at 3 hours (according to iPhone records), Lauren spent an hour and a half or so, and poor Mary was probably on the phone for a good 3.5 hours.  This is after 5 hours total at the airport.  If you add up our phone time, that is nearly 8 hours of phone time over a 5 hour period with little or no help, stall tactics (?), run-around, denial, shifting of blame, and holding. Details below (times are approximate): First, my wife and I were married yesterday - June 18th, the 3 year anniversary of our first date. She is awesome. She is the nicest person I have ever known, a ton of fun, absolutely beautiful in every way. Ok enough mushy - here are the dirty details. 2:30 AM - Early Check-in Attempt - we attempted to check-in for our flight online. Some sort of technology error on website, instructed to checkin at desk. 4:30 AM - Arrive at airport. Try to check-in at kiosk, get the same error. We got to the JetBlue desk at RDU International Airport, where Mary helped us. Mary discovered that the Expedia provided itinerary does not match the Expedia provided tickets. We are informed that when that happens American, JetBlue, and others that use the same software cannot check you in for the flight because. Why? Because the itinerary was missing a leg of our flight! Basically we were not shown in the system as definitely being able to make it home. Mary called Expedia and was put on hold by their automated system. 4:55 AM - Mary, myself, and my brand new bride all waited for about 25 minutes when finally I decided I would make a call myself on my iPhone while Mary was on the airport phone. In their automated system, I chose "make a new reservation", thinking they might answer a little more quickly than "customer service". Not surprisingly I was connected to an Expedia person within 1 minute. They informed me that they would have to forward me to a customer service specialist. I explained to them that we were already on hold for that and had been for nearly half an hour, that we were going on our honeymoon and that our flight would be leaving soon - could they please help us. "Yes, I will help you". I hand the phone to JetBlue Mary who explains the situation 3 or 4 times. Obviously I couldn't hear both ends of the conversation at this point, but the Expedia person explained what the problem was by stating exactly what Mary had just spent 15 minutes explaining. Mary calmly confirms that this is the problem, and asks Expedia to re-issue the itinerary. Expedia tells Mary that they'll have to transfer her to customer service. Mary asks for someone specific so that we get an answer this time, and goes on hold. Mary get's connected, explains the situation, and then Mary's connection gets terminated. 5:10 AM - Mary calls back to the Expedia automated system again, and we wait for about 5 minutes on hold this time before I pick up my iPhone and call Expedia again myself. Again I go to sales, a person picks up the phone in less than a minute. I explain the situation and let them know that we are now very close to missing our flight for our honeymoon, could they please help us. "Yes, I will help you". Again I give the phone to Mary who provides them with a call back number in case we get disconnected again and explains the situation again. More back and forth with Expedia doing nothing but repeating the same questions, Mary answering the questions with the same information she provided in the original explanation, and Expedia simply restating the problem. Mary again asks them to re-issue the itinerary, and explains that doing so will fix the problem. Expedia again repeats the problem instead of fixing it, and Mary's connection gets terminated. 5:20 AM - Mary again calls back to Expedia. My beautiful bride also calls on her own phone. At this point she is struggling to hold back her tears, stumbling through an explanation of all that has happened and that we are about to miss our flight. Please help us. "Yes, I will help". My beautiful bride's connection gets terminated. Ok, maybe this disconnection isn't an accident. We've now been disconnected 3 times on two different phones. 5:45 AM - I walk away and pleadingly beg a person to help me. They "escalate" the issue to "Rosy" (sp?) at Expedia. I go through the whole song and dance again with Rosy, who gives me the same treatment Mary was given. Rosy blames JetBlue for now having the correct data. Meanwhile Mary is on the phone with Emirates Air (the airline for the second leg of our trip), who agrees with JetBlue that Expedia's data isn't up to date. We are informed by two airport employees that issues like this with Expedia are not uncommon, and that the fix is simple. On the phone iwth Rosy, I ask her to re-issue the itinerary because we are about to miss our flight. She again explains the problem to me. At this point, I am standing at the window, pleading with Rosy to help us get to our honeymoon, watching our airplane. Then our airplane leaves without us. 6:03 AM - At this point we have missed our flight. Re-issuing the itinerary is no longer a solution. I ask Rosy to start from the beginning and work us up a new trip. She says that she cannot do that. She says that she needs to talk to JetBlue and Emirates and find out why we cannot check-in for our flight. I remind Rosy that our flight has already left - I just watched it taxi away - it no longer matters why (not to mention the fact that we already knew why, and have known why since 4:30 AM), and have known the solution since 4:30 AM. Rosy, can you please book a new trip? Yes, but it will cost $400. Excuse me? Now you can, but it will cost ME to fix your mistake? Rosy says that she can escalate the situation to her supervisor but that will take 1.5 hours. 6:15 AM - I told Rosy that if they had re-issued the itinerary as JetBlue asked (at 4:30 AM), my new wife and I might be on the airplane now instead of dealing with this on the phone and missing the beginning (and how much more?) of our honeymoon. Rosy said that it was not necessary to re-issue the itinerary. Out of curiosity, i asked Rosy if there was some financial burden on them to re-issue the itinerary. "No", said Rosy. I asked her if it was a large time burden on Expedia to re-issue the itinerary. "No", said Rosy. I directly asked Rosy: Why wouldn't Expedia have re-issued the itinerary when JetBlue asked? No answer. I asked Rosy: If you had re-issued the itinerary at 4:30, isn't it possible that I would be on that flight right now? She actually surprised me by answering "Yes" to that question. So I pointed out that it followed that Expedia was responsible for the fact that we missed out flight, and she immediately went into more about how the problem was with JetBlue - but now it was ALSO an Emirates Air problem as well. I tell Rosy to go ahead and escalate the issue again, and please call me back in that 1.5 hours (which how is about 1 hour and 10 minutes away). 6:30 AM - I start tweeting my frustration with iPhone. It's now pretty much impossible for us to make it to The Maldives by 3pm, which is the time at which we would need to arrive in order to be allowed service to the actual island where we are staying. Expedia has now given me the run-around for 2 hours, caused me to miss my flight, and worst of all caused my amazing new wife Lauren to miss our honeymoon. You think I was mad? No. Furious. Its ok to make mistakes - but to refuse to fix them and to ruin our honeymoon? No, not ok, Expedia. I swore right then that Expedia would make this right. 7:45 AM - JetBlue mary is still talking her tail off to other people in JetBlue and Emirates Air. Mary works it out so that if Expedia simply books a new trip, JetBlue and Emirates will both waive all the fees. Now we just have to convince Expedia to fix their mistake and get us on our way! Around this time Expedia Rosy calls me back! I inform her of the excellent work of JetBlue Mary - that JetBlue and Emirates both will waive the fees so Expedia can fix their mistake and get us going on our way. She says that she sees documentation of this in her system and that she needs to put me on hold "for 1 to 10 minutes" to talk to Emirates Air (why I'm not exactly sure). I say ok. 8:45 AM - After an hour on hold, Rosy comes on the line and asks me to hold more. I ask her to call me back. 9:35 AM - I put down the iPhone Twitter app and picks up the laptop. You think I made some noise with my iPhone? Heh 11:25 AM - Expedia follows me and sends a canned "We're sorry, DM us the details".  If you look at their Twitter feed, 16 out of the most recent 20 tweets are exactly the same canned response.  The other 4?  Ads.  Um - #MultiFAIL? To Expedia:  You now have had (as explained above) 8 hours of 3 different people explaining our situation, you know the email address of our Expedia account, you know my web blog, you know my Twitter address, you know my phone number.  You also know how upset you have made both me and my new bride by treating us with such a ... non caring, scripted, uncooperative, argumentative, and possibly even deceitful manner.  In the wise words of the great Kenan Thompson of SNL: "FIX IT!".  And no, I'm NOT going away until you make this right. Period. 11:45 AM - Expedia corporate office called.  The woman I spoke to was very nice and apologetic.  She listened to me tell the story again, she says she understands the problem and she is going to work to resolve it.  I don't have any details on what exactly that resolution might me, she said she will call me back in 20 minutes.  She found out about the problem via Twitter.  Thank you Twitter, and all of you who helped.  Hopefully social media will win my wife and I our honeymoon, and hopefully Expedia will encourage their customer service teams treat their customers properly. 12:22 PM - Spoke to Fran again from Expedia corporate office.  She has a flight for us tonight.  She is booking it now.  We will arrive at our honeymoon destination of beautiful Veligandu Island Resort only 1 day late.  She cannot confirm today, but she expects that Expedia will pay for the lost honeymoon night.  Thank you everyone for your help.  I will reflect more on this whole situation and confirm its resolution after our flight is 100% confirmed.  For now, I'm going to take a breather and go kiss my wonderful wife! 1:50 PM - Have not yet received the promised phone call.  We did receive an email with a new itinerary for a flight but the booking is not for specific seats, so there is no guarantee that my wife and I will be able to sit together.  With the original booking I carefully selected our seats for every segment of our trip.  I decided to call into the phone number that Fran from the Expedia corporate office gave me.  Its automated voice system identified itself as "Tier 3 Support".  I am currently still on hold with them, I have not gotten through to a human yet. 1:55 PM - Fran from Expedia called me back.  She confirmed us as booked.  She called the airlines to confirm.  Unfortunately, Expedia was unwilling or unable to allow us any type of seat selection.  It is possible that i won't get to sit next to the woman I married less than a day ago on our 40 total hours of flight time (there and back).  In addition, our seats could be the worst seats on the planes, with no reclining seat back or right next to the restroom.  Despite this fact (which in my opinion is huge), the horrible inconvenience, the hours at the airport, and the negative Internet publicity that Expedia is receiving, Expedia declined to offer us any kind of upgrade or to mark us as SFU (suitable for upgrade).  Since they didn't offer - I asked, and was rejected.  I am grateful to finally be heading in the right direction, but not only did Expedia horribly botch this job from the very beginning, they followed that botch job with near zero customer service, followed by a verbally apologetic but otherwise half-hearted resolution.  If this works out favorably for us, great.  If not - I'm not done making noise, Expedia.  You owe us, and I expect you to make it right.  You haven't quite done that yet. Thanks - Thank you to Twitter.  Thanks to all those who sympathize with us and helped us get the attention of Expedia, since three people (one of them an airline employee) using Expedia's normal channels of communication for many hours didn't help.  Thanks especially to my PowerShell and Sharepoint friends, my local friends, and those connectors who encouraged me and spread my story. 5:15 PM - Love Wins - After all this, Lauren and I are exhausted.  We both took a short nap, and when we woke up we talked about the last 24 hours.  It was a big, amazing, story-filled 24 hours.  I said that Expedia won, but Lauren said no.  She pointed out how lucky we are.  We are in love and married.  We have wonderful family and friends.  We are both hard-working successful people who love what they do.  We get to go to an amazing exotic destination for our honeymoon like Veligandu in The Maldives...  That's a lot of good.  Expedia didn't win.  This was (is) a big loss for Expedia.  It is a public blemish for all to see.  But Lauren and I did win, big time.  Expedia may not have made things right - but things are right for us.  Post in progress... I will relay any further comments (or lack of) from Expedia soon, as well as an update on confirmation of their repayment of our lost resort room rates.  I'll also post a picture of us on our honeymoon as soon as I can!

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  • SQLAuthority News – SQLPASS Nov 8-11, 2010-Seattle – An Alternative Look at Experience

    - by pinaldave
    I recently attended most prestigious SQL Server event SQLPASS between Nov 8-11, 2010 at Seattle. I have only one expression for the event - Best Summit Ever This year the summit was at its best. Instead of writing about my usual routine or the event, I am going to write about the interesting things I did and how I felt about it! Best Summit Ever Trip to Seattle! This was my second trip to Seattle this year and the journey is always long. Here is the travel stats on how long it takes to get to Seattle: 24 hours official air time 36 hours total travel time (connection waits and airport commute) Every time I travel to USA I gain a day and when I travel back to home, I lose a day. However, the total traveling time is around 3 days. The journey is long and very exhausting. However, it is all worth it when you’re attending an event like SQLPASS. Here are few things I carry when I travel for a long journey: Dry Snack packs – I like to have some good Indian Dry Snacks along with me in my backpack so I can have my own snack when I want Amazon Kindle – Loaded with 80+ books A physical book – This is usually a very easy to read book I do not watch movies on the plane and usually spend my time reading something quick and easy. If I can go to sleep, I go for it. I prefer to not to spend time in conversation with the guy sitting next to me because usually I end up listening to their biography, which I cannot blog about. Sheraton Seattle SQLPASS In any case, I love to go to Seattle as the city is great and has everything a brilliant metropolis has to offer. The new Light Train is extremely convenient, and I can take it directly from the airport to the city center. My hotel, the Sheraton, was only few meters (in the USA people count in blocks – 3 blocks) away from the train station. This time I saved USD 40 each round trip due to the Light Train. Sessions I attended! Well, I really wanted to attend most of the sessions but there was great dilemma of which ones to choose. There were many, many sessions to be attended and at any given time there was more than one good session being presented. I had decided to attend sessions in area performance tuning and I attended quite a few sessions this year, compared to what I was able to do last year. Here are few names of the speakers whose sessions I attended (please note, following great speakers are not listed in any order. I loved them and I enjoyed their sessions): Conor Cunningham Rushabh Mehta Buck Woody Brent Ozar Jonathan Kehayias Chris Leonard Bob Ward Grant Fritchey I had great fun attending their sessions. The sessions were meaningful and enlightening. It is hard to rate any session but I have found that the insights learned in Conor Cunningham’s sessions are the highlight of the PASS Summit. Rushabh Mehta at Keynote SQLPASS   Bucky Woody and Brent Ozar I always like the sessions where the speaker is much closer to the audience and has real world experience. I think speakers who have worked in the real world deliver the best content and most useful information. Sessions I did not like! Indeed there were few sessions I did not like it and I am not going to name them here. However, there were strong reasons I did not like their sessions, and here is why: Sessions were all theory and had no real world connections. All technical questions ended with confusing answers (lots of “I will get back to you on it,” “it depends,” “let us take this offline” and many more…) “I am God” kind of attitude in the speakers For example, I attended a session of one very well known speaker who is a specialist for one particular area. I was bit late for the session and was surprised to see that in a room that could hold 350 people there were only 30 attendees. After sitting there for 15 minutes, I realized why lots of people left. Very soon I found I preferred to stare out the window instead of listening to that particular speaker. One on One Talk! Many times people ask me what I really like about PASS. I always say the experience of meeting SQL legends and spending time with them one on one and LEARNING! Here is the quick list of the people I met during this event and spent more than 30 minutes with each of them talking about various subjects: Pinal Dave and Brad Shulz Pinal Dave and Rushabh Mehta Michael Coles and Pinal Dave Rushabh Mehta – It is always pleasure to meet with him. He is a man with lots of energy and a passion for community. He recently told me that he really wanted to turn PASS into resource for learning for every SQL Server Developer and Administrator in the world. I had great in-depth discussion regarding how a single person can contribute to a community. Michael Coles – I consider him my best friend. It is always fun to meet him. He is funny and very knowledgeable. I think there are very few people who are as expert as he is in encryption and spatial databases. Worth meeting him every single time. Glenn Berry – A real friend of everybody. He is very a simple person and very true to his heart. I think there is not a single person in whole community who does not like him. He is a friends of all and everybody likes him very much. I once again had time to sit with him and learn so much from him. As he is known as Dr. DMV, I can be his nurse in the area of DMV. Brad Schulz – I always wanted to meet him but never got chance until today. I had great time meeting him in person and we have spent considerable amount of time together discussing various T-SQL tricks and tips. I do not know where he comes up with all the different ideas but I enjoy reading his blog and sharing his wisdom with me. Jonathan Kehayias – He is drill sergeant in US army. If you get the impression that he is a giant with very strong personality – you are wrong. He is very kind and soft spoken DBA with strong performance tuning skills. I asked him how he has kept his two jobs separate and I got very good answer – just work hard and have passion for what you do. I attended his sessions and his presentation style is very unique.  I feel like he is speaking in a language I understand. Louis Davidson – I had never had a chance to sit with him and talk about technology before. He has so much wisdom and he is very kind. During the dinner, I had talked with him for long time and without hesitation he started to draw a schema for me on the menu. It was a wonderful experience to learn from a master at the dinner table. He explained to me the real and practical differences between third normal form and forth normal form. Honestly I did not know earlier, but now I do. Erland Sommarskog – This man needs no introduction, he is very well known and very clear in conveying his ideas. I learned a lot from him during the course of year. Every time I meet him, I learn something new and this time was no exception. Joe Webb – Joey is all about community and people, we had interesting conversation about community, MVP and how one can be helpful to community without losing passion for long time. It is always pleasant to talk to him and of course, I had fun time. Ross Mistry – I call him my brother many times because he indeed looks like my cousin. He provided me lots of insight of how one can write book and how he keeps his books simple to appeal to all the readers. A wonderful person and great friend. Ola Hallgren - I did not know he was coming to the summit. I had great time meeting him and had a wonderful conversation with him regarding his scripts and future community activities. Blythe Morrow – She used to be integrated part of SQL Server Community and PASS HQ. It was wonderful to meet her again and re-connect. She is wonderful person and I had a great time talking to her. Solid Quality Mentors – It is difficult to decide who to mention here. Instead of writing all the names, I am going to include a photo of our meeting. I had great fun meeting various members of our global branches. This year I was sitting with my Spanish speaking friends and had great fun as Javier Loria from Solid Quality translated lots of things for me. Party, Party and Parties Every evening there were various parties. I did attend almost all of them. Every party had different theme but the goal of all the parties the same – networking. Here are the few parties where I had lots of fun: Dell Reception Party Exhibitor Party Solid Quality Fun Party Red Gate Friends Party MVP Dinner Microsoft Party MVP Dinner Quest Party Gameworks PASS Party Volunteer Party at Garage Solid Quality Mentors (10 Members out of 120) They were all great networking opportunities and lots of fun. I really had great time meeting people at the various parties. There were few people everywhere – well, I will say I am among them – who hopped parties. NDA – Not Decided Agenda During the event there were few meetings marked “NDA.” Someone asked me “why are these things NDA?”  My response was simple: because they are not sure themselves. NDA stands for Not Decided Agenda. Toys, Giveaways and Luggage I admit, I was like child in Gameworks and was playing to win soft toys. I was doing it for my daughter. I must thank all of the people who gave me their cards to try my luck. I won 4 soft-toys for my daughter and it was fun. Also, thanks to Angel who did a final toy swap with me to get the desired toy for my daughter. I also collected ducks from Idera, as my daughter really loves them. Solid Quality Booth Each of the exhibitors was giving away something and I got so much stuff that my luggage got quite a bit bigger when I returned. Best Exhibitor Idera had SQLDoctor (a real magician and fun guy) to promote their new tool SQLDoctor. I really had a great time participating in the magic myself. At one point, the magician made my watch disappear.  I have seen better magic before, but this time it caught me unexpectedly and I was taken by surprise. I won many ducks again. The Common Question I heard the following common questions: I have seen you somewhere – who are you? – I am Pinal Dave. I did not know that Pinal is your first name and Dave is your last name, how do you pronounce your last name again? – Da-way How old are you? – I am as old as I can be. Are you an Indian because you look like one? – I did not answer this one. Where are you from? This question was usually asked after looking at my badge which says India. So did you really fly from India? – Yes, because I have seasickness so I do not prefer the sea journey. How long was the journey? – 24/36/12 (air travel time/total travel time/time zone difference) Why do you write on SQLAuthority.com? – Because I want to. I remember your daughter looks like you. – Is this even a question? Of course, she is daddy’s little girl. There were so many other questions, I will have to write another blog post about it. SQLPASS Again, Best Summit Ever! Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: About Me, Pinal Dave, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, T SQL, Technology Tagged: SQLPASS

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  • SQL Developer Q&A from ODTUG Tips & Tricks Webcast

    - by thatjeffsmith
    Another great webcast yesterday – if you’re a paying member of ODTUG you can watch the show for yourself in their archives. If not, you can get my slide deck off of SlideShare. About 150 of you brave souls sat through an entire hour of me talking and then 10 more minutes of Q&A. We went through everything rapid-fire style, so I thought I would post the questions and my refined answers here for your perusal. In the order in which I received them: You showed the preference to choose between resultsets in same tab or ain a new tab. I understand that we can not have it both using different hotkeys? For example: F5 run and resultset to same tab, ctrl-f5 same but to new tab? Sometimes you want the one other times the other. The questioner is asking about this preference, Tools Preferences Database Worksheet ‘Show query results in new tabs.’ This is an all or nothing proposition. But, there’s another, perhaps better way: the document PINs. If you have a result set you don’t want to lose, ‘pin it.’ Pin multiple result sets or plans for review and comparisons. You mentioned that sometimes it’s hard to remember where a certain preference is. I agree. So enhancement request: add a search-box to the preferences window. Maybe like in, for example, UltraEdit. It shows you all preferences containing your search criteria. Actually, we do have a search mechanism type the search string, we auto-filter the preferences Is there a version of SQL Developer that will connect to an 8i database (Yes, I realize how old that database version is!) Sorry, no. We also don’t have a version that will run on Windows 3.11 for Workgroups…probably. How do we access your blog? Carefully, and with much trepidation. When you’re ready, go to http://www.thatjeffsmith.com Is there a way to get good formatting with predefined settings? I believe the questioner is referring to the script output a la SQL*Plus formatting commands. Yes, there is. You can build your formatting commands into your login.sql script, and those will be applied for your script execution sessions. Example here. Why this version 4.0 doesn’t support external plugins? It does, it just requires the plugin developer to re-factor it for OSGi. This came about when we updated the JDeveloper framework to the later 11g/12c stuff. Any change in hookup with SVN? The only change with Subversion is that internally we’re using 1.7 stuff now. You can use SQLDev to work with a 1.8 SVN server, but if you get a working copy with a 1.8 client SQLDev won’t be able to do anything with it… Command line utilities ? improvements Yes! The long answer is here. Is that a Hint or a Comment?? /*CSV*/ It’s a comment – the database won’t recognize it, but SQLDev does when it goes through our statement pre-processor. We’ll redirect the output through our CSV formatter before displaying the results in the Script Output panel. That’s why this will ONLY work in SQL Developer. Are you selecting “”Run Script”" to get that CSV or HTML output, rather than “”Run Statement”"? Yes, the formatter hints like the CSV one mentioned above only make sense in a script output panel vs a grid. How do you save relational models once they’re defined? I’ve had trouble with setting one up, “”saving”" it, then the design work I did is longer there when loading it later. File – Data Modeler – Save. If you’re running the Modeler inside of SQL Developer, the menu’ing interface can get a bit tricky. That’s why I recommend using the stand along if you’re doing anything with a model that takes more than 5 minutes. See how the Data Modeler menus are folded up under the SQL Dev menus? Can u unplug and plug into another container in a database with only sqldeveloper? Yes, you can ‘Detach’ a multitentant 12c Database ‘pluggable’ and plug it into another instance. You have the option to copy or move the files. This isn’t a trivial operation, pay attention Can you run APEX code directly on the adopter? No, at least not as I understand your question. Give me an example and I can give you a better example. Is there a way that when u click on a particular table it wouldn’t show the table with the info but just to see the columns underneath clicking on the node? Yes, another one of my tips! Disable Tools Preferences Datbase ObjectViewer ‘Open Object on Single Click.’ Is there a patch to allow a double click on a procedure on an open package body to take you to that procedure in the editor? This has been fixed for EA3 – to be released soon. Can you open the spec with the body? You can open the spec or the body, and then also open the other. But you can’t open both with a single click. So if you want you can set it to CSV but can you also see it as a regular result set in rows and then click in the results to export to excel? If you run your query as a statement with Ctrl-Enter, you can send the data to Excel via the Export dialog. Will it do intellisense like using the alias and pop up the column, object names? Yes! You can select more than one column… Can a DBA turn off items from a high level for users so the only thing they can perform would be selects? A DBA should turn things ON, not OFF. Create a user with only CONNECT and required SELECT privs and you’re good to go, regardless of which application they are using. I use PL/SQL Developer from allround automations and was SQL Developer illiterate and now I like this for myself as a DBA. Now I get to train developers on this tool since they have been asking how to use this tool. Thank you. No, THANK YOU! Can you run multi queries in the worksheet after you added it to the worksheet? Yes, highlight what you want to run, and hit Ctrl-Enter. Can you export the result sets to excel, etc. Yes. In version 4.0 and going forward, I recommend you use the XLSX option for exports. It will run faster and consume much, much less memory. Will this be available after the webinar? If you are a ODTUG member, check out the webinar recordings in the archives. That’s worth the $99 right there. Ask your boss if they have $99 in their training budget for you. If not, maybe time to look for another job? Can you run command lines from this tool? Like executes without issuing a command line prompt? Ok, I’m stumped on this one. Not sure what you’re asking. You can setup external tools under the Tools menu, and from there you could probably rig what you’re looking for, but I’m not sure what you’re looking for… This maybe?Where and when to put the program Is there any way to save a copy database command set (certain tables/views etc) in a script? Yes! Create a cart with the objects you want to be used in the Copy. Then use the new command-line interface to kick off SQL Developer to do the copy of those said objects. How can we export the preference and then import them into different or same version of SQL Developer ? Today, there’s no interface for this. But you could copy the files around manually…Kris Rice has a cool idea where you can set your preferences to be saved to your local drop box folder and then you can use SQL Developer from anywhere with the same preferences What happens to SQL*Plus commands like COL & BREAK Nothing. Those are not currently supported. Is there a place where all “”hotkey”" functionality is listed? thanks Yes. Tools – Preferences – Shortcut Keys. And you can change them! Any tips for the DBA side of things? will the SQL generated for objects have more information (e.g. user privileges) in v4? You can get this now. In Tools – Preferences – Database – Utilities – Export, check ‘Grants.’ Voila! You now have the code necessary to recreate your object privileges Is there a limit on the number of rows that could be imported / exported from/to excel ? The only hard-coded limit lies in Excel. For best performance, use v4 and XLSX formats for Exports. Is there a way to see/watch active sessions to see current SQL and the explain plan being used, etc. Kind of like that frog product. Cough, yes. Tools – Monitor Sessions. Click on session, see SQL and plan. The plan was added in v4. If you’re not in version 4, use the Reports – Active Sessions to get the plans. In the DBA section is there a way to manage say tablespaces to add data files, shrink, edit profiles, etc. Yes, we support all of that. View – DBA. Connect, go to the Storage node. Are you (Jeff) available for a live presentation at our Oracle User Group here in Indiana? Maybe. Email me and we’ll see, [email protected] Where do I go to download sql developer 4.0? The Internet of course! Can you directly edit query results? Nope. But what I think you’re asking is, can I edit the data in the tables that are reflected in my query results? You can change the query results by changing your query of course. Or this. Can you show html example? Sure. I’d embed the HTML here, but it’s a lot of code, try it for yourself! How can I quickly close many SQL worksheet windows, but not all? Window – Documents. Multi-select, hit the ‘Close Document(s)’ button. What does the vertical red line denote? That’s the margin. Tells you when you’ve typed too far and it’s time for a carriage return. Did DBA/Database Status/Instance Viewer make it officially into 4.0? It was sort-of included in the first EA. I have NO idea what you’re talking about, WINK-WINK. No, it’s not in v4.0. Is there a “”handy”" way to debug trigger code? Yes, open your trigger. Hit the debug button. Works great as long as it’s a DML trigger. Will you make your presentation file available for us ( in PPT and/or PDF format ) ? It’s on SlideShare. How do you get SqlDeveloper to escape ‘ correctly when you use the wizard to export data as insert statements? If it’s not doing that, it’s a bug. I’ll take a look at that scenario ASAP.

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