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• Customer Spotlight - CSX: Charles Pack

  - by cwarticki

  A couple of weeks ago, I had the distinct privilege of facilitating a training session with CSX.  CSX is a wonderful customer.  They've been a dedicated Oracle customer for many years. They have quite an extensive Oracle footprint including Server Technologies, Fusion Middleware and E-Business Suite products.  They also utilize Oracle's Solution Support Center offering from Advanced Customer Services, for their Database products. I'm always on the lookout for Oracle gems and I discovered one at CSX. Before my session began, I met with Charles Pack.  In my view, he's an Oracle guru.  Don't take my word for it, just read any of the books he's authored or co-authored and the one soon to be released.  Just looking at his bookshelf, I saw titles going back to Oracle 7 & 8, as well as a Solaris 2.x book.  Remember those?   Anyway, Charles is a technologist and a manager (and wears numerous other hats too).  I had a wonderful time talking with Charles and getting to know him.  What do you consider keys to your personal success?  Inability to quit.  When I decide that I will accomplish something, I will, regardless of the nature of the challenge.  Never quitting means a perpetual drive for change and progress and setting examples for others to follow.  The reason I write OCP books is because I can provide a path for people to improve their knowledge of the product, gain a certification, and reach their professional goals. What do you consider the most important part of your job?  Negotiations.  We all have competing goals, incentives and finite resources, but we should all have the same common goal – progress.  So finding the way for all parties to progress is the most important thing we do. What is the most important part of your relationship with Oracle?  Oracle provides solutions – not just products - that are critical to our business success.  So continuous communication regarding education, services, product roadmaps and shared goals is the most important part of our ongoing relationship. Charles is an Oracle loyalist.  His career has been based on using our products and he's passionate about the products he works with.  You can tell, just by talking with him.  I appreciate Charles and other customers like him.  He's an expert in his field and an Oracle evangelist.  He is an asset to CSX and to their success.  He's an advocate for Oracle and an asset to our customers.  You can also friend and follow Charles on Twitter @charlesapack It was a pleasure meeting you Charles! -Chris Warticki Global Customer Management

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• A (Late) Meme Monday Post: On SQLFamily

  - by Argenis

    Yesterday a member of the SQL community who I deeply admire sent me a DM on Twitter asking whether I had done a SQLFamily post for Thomas LaRock’s (blog|@SQLRockstar) Meme Monday for November. I replied that I did not, and I regretted not having done so. A subtle DM followed my response: “Get on it, you have all week”. And indeed I must. So here’s an attempt to express some of my feelings on a community that has catapulted my career like nothing else before I embraced it. Nanos Gigantium Humeris Insidentes I stand on the shoulders of giants. My SQLFamily has given me support at all levels. Professionally and personally. There is never a lack of will to help and provide advice to others in this community. And I do my best to help. On #SQLHelp on Twitter, via email, or even on the phone. I expect no retribution, because I know that when and if I do run into problems, my SQLFamily will be there for me. I have met some of the most humble, dedicated and most professional people in the SQL community. And some of them have pretty big titles: MVPs, MCMs, Regional Mentors, and even leaders of PASS, SQLCAT members, and even PMs and Devs on the SQL Server team. All are welcome, and that includes YOU! I have also met some people that are rather reserved and don’t participate as much in the community, for whatever reason. Be as it may, let it be know to all that we are a very welcoming community – heck, some of my closest friends and people I can count on in the community have completely opposite political views. We share one goal: to get better and help others get better. Even if you are a lurker – my hope is that one day you’ll decide to give back some of what you have learned. You have to take it to the next level On one of my previous jobs as an IT Supervisor I used to tell my team all the time about the benefits of continuous education and self-driven learning. Shortly after I left that job, the company went bankrupt and some of my staff got laid off – some without any severance pay whatsoever. I eventually found out that some of them had a really hard time finding another job, because their skills were simply outdated. They had become stale professionals. Don’t be one of them. If you don’t take advantage of these learning resources, somebody else will – and that person has an advantage over you when applying for that awesome job position that got opened. There’s a severe shortage of good DBAs and DB Devs out there. What’s your excuse for not being excellent? Even if your knowledge of SQL Server is at the beginner level, really – you have no excuse to get better. Just go to SQLUniversity and learn from there. Don’t get stale! Thank You To all of you in the SQL community who put so much time and energy into helping others, my deepest gratitude to you. I can’t wait to meet you all again at the next event and share our SQL stories over a pint of beer (or a shot of Jaeger) Cheers! -Argenis

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• SQLAuthority News – Getting Ready to Learn SQL Server

  - by pinaldave

  If you have read my earlier blog post you must be aware of how I am always eager to learn new things. I have signed up for three days learning course at Koenig Solutions for End to End SQL Server Business Intelligence. You may wonder why I sign up for the course on SQL Server when it seems that I know a lot about it. Well, the belief is incorrect that I know a lot. I think there are plenty of things which I have been dreaming to learn. Why am I learning SQL Server? First of all – I do not know everything and second it is always a good idea to learn more. No matter how old we get or how much we think we know – there are always details which we can learn and refresh few concepts. Learning is never ending process philosophically but it is true as well in reality. SQL Server 2012 is already released earlier this year and there are plenty of enhancements released. Recently I was going over the list of the all the new feature and enhancement and I realized that there few things about SQL Server 2008 R2 I never got a chance to have a hand’s on experience and we have entered into the era of SQL Server 2012. I feel a bit bad about it and I decided to make it a priority for me to learn all the missing experiences. Quick Action – Registration The very same day I called up my friend who owns Koenig Solution and expressed my concern and requested his help. During my early career when I was a SQL Server Trainer, we had some good synergy between us and now they are very successful offshore training company by having a physical location in Delhi,  Goa, Dahradun, Shimla, Goa and Bangalore. I quickly visited their Bangalore Center and paid my fees for learning SQL Server Business Intelligence course. Very next second I got call from my friend suggesting that I learn this course from Delhi instead of Bangalore. As per him I should travel to Delhi and learn the course how other students are learning “Away from Home”. This made sense as I stay in Bangalore and if I return home after a long day of learning, I will be not able to practice for the next day as there will be “sweet distraction” of the family. Well I opted for Delhi. What Registration Fees Included I learned from registration processes that the following were included in the fees. 3 meals every day (hearty breakfast, lunch from premium restaurants and home cooked like dinner) Airport pick up and drop Hotel Stay Internet at hotel and at learning institute Unlimited coffee and snacks at learning institute Printed Learning Material Certification Fees (if applicable) Learning material … And of course classroom training I thought registration process was over when I paid fees. Well, I was in for a very nice surprise. Registration Experience – Bliss! Within few hours I received emails from Center Manager of Delhi with all the necessary details I need to know about my learning experience. The email contained following information in detail and it blew me away. Details of the pick up from airport – driver information Details of Delhi and important information List of all the important people and emergency contact details Internet connection details Detail of the trainer and all the training details and lots of other relevant information Well so far everything looks great. Tomorrow I will reach to Delhi and I will share how things go on. Any suggestion for things to do in Delhi? Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Training, T SQL, Technology

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• What Counts For a DBA: Imagination

  - by drsql

  "Imagination…One little spark, of inspiration… is at the heart, of all creation." – From the song "One Little Spark", by the Sherman Brothers I have a confession to make. Despite my great enthusiasm for databases and programming, it occurs to me that every database system I've ever worked on has been, in terms of its inputs and outputs, downright dull. Most have been glorified e-spreadsheets, many replacing manual systems built on actual spreadsheets. I've created a lot of database-driven software whose main job was to "count stuff"; phone calls, web visitors, payments, donations, pieces of equipment and so on. Sometimes, instead of counting stuff, the database recorded values from other stuff, such as data from sensors or networking devices. Yee hah! So how do we, as DBAs, maintain high standards and high spirits when we realize that so much of our work would fail to raise the pulse of even the most easily excitable soul? The answer lies in our imagination. To understand what I mean by this, consider a role that, in terms of its output, offers an extreme counterpoint to that of the DBA: the Disney Imagineer. Their job is to design Disney's Theme Parks, of which I'm a huge fan. To me this has always seemed like a fascinating and exciting job. What must an Imagineer do, every day, to inspire the feats of creativity that are so clearly evident in those spectacular rides and shows? Here, if ever there was one, is a role where "dull moments" must be rare indeed, surely? I wanted to find out, and so parted with a considerable sum of money for my wife and I to have lunch with one; I reasoned that if I found one small way to apply their secrets to my own career, it would be money well spent. Early in the conversation with our Imagineer (Cindy Cote), the job did indeed sound magical. However, as talk turned to management meetings, budget-wrangling and insane deadlines, I came to the strange realization that, in fact, her job was a lot more like mine than I would ever have guessed. Much like databases, all those spectacular Disney rides bring with them a vast array of complex plumbing, lighting, safety features, and all manner of other "boring bits", kept well out of sight of the end user, but vital for creating the desired experience; and, of course, it is these "boring bits" that take up much of the Imagineer's time. Naturally, there is still a vital part of their job that is spent testing out new ideas, putting themselves in the place of a park visitor, from a 9-year-old boy to a 90-year-old grandmother, and trying to imagine what experiences they'd like to have. It is these small, but vital, sparks of imagination and creativity that have the biggest impact. The real feat of a successful Imagineer is clearly to never to lose sight of this fact, in among all the rote tasks. It is the same for a DBA. Not matter how seemingly dull is the task at hand, try to put yourself in the shoes of the end user, and imagine how your input will affect the experience he or she will have with the database you're building, and how that may affect the world beyond the bits stored in your database. Then, despite the inevitable rush to be "done", find time to go the extra mile and hone the design so that it delivers something as close to that imagined experience as you can get. OK, our output still can't and won't reach the same spectacular heights as the "Journey into The Imagination" ride at EPCOT Theme Park in Orlando, where I first heard "One Little Spark". However, our imaginative sparks and efforts can, and will, make a difference to the user who now feels slightly more at home with a database application, or to the manager holding a report presented with enough clarity to drive an interesting decision or two. They are small victories, but worth having, and appreciated, or at least that's how I imagine it.

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• Dissing Architects, or "What's wrong with the coffee?"

  - by Bob Rhubart

  In my conversations with people in architect roles, tales of animosity, disrespect, and outright hostility aren't uncommon. And it's clear that in more than a few organizations architects regularly face a tough uphill climb. For architects with the requisite combination of technical, organizational, and people skills, that rough treatment is grossly undeserved. But tales of unqualified people in positions up and down the IT food chain are also easy to come by. So what's the other side of the architect story? Are some architects tarnishing the role and making life miserable for their more qualified colleagues? The various quotes included below were culled from a variety of sources. The criticism is harsh, and the people behind these quotes clearly have issues with architects. Still, whether based on mere opinion or actual experience, the comments shed some light on behaviors that should raise red flags for anyone pursuing a career as an architect. If you're an architect, and you've ever noticed that your coffee tastes like window cleaner, or your car is repeatedly keyed, or no one ever holds the elevator for you, maybe you need to do a little soul searching... Those Who Can, Code; Those Who Can't, Architect | Joe Winchester [May 18, 2007] "At the moment there seems to be an extremely unhealthy obsession in software with the concept of architecture. A colleague of mine, a recent graduate, told me he wished to become a software architect. He was drawn to the glamour of being able to come up with grandiose ideas - sweeping generalized designs, creating presentations to audiences of acronym addicts, writing esoteric academic papers, speaking at conferences attended by headless engineers on company expense accounts hungrily seeking out this year's grail, and creating e-mails with huge cc lists from people whose signature footer is more interesting than the content. I tried to re-orient him into actually doing some coding, to join a team that has a good product and keen users both of whom are pushing requirements forward, to no avail. Somehow the lure of being an architecture astronaut was too strong and I lost him to the dark side." Don't Let Architecture Astronauts Scare You | Joel Spolsky [April 21, 2001] "It's very hard to get them to write code or design programs, because they won't stop thinking about Architecture. They're astronauts because they are above the oxygen level, I don't know how they're breathing. They tend to work for really big companies that can afford to have lots of unproductive people with really advanced degrees that don't contribute to the bottom line. Remember that the architecture people are solving problems that they think they can solve, not problems which are useful to solve." Non Coding Architects Suck | Richard Henderson [May 24, 2010] "If a guy with a badge saying 'system architect' looks blank on low-level issues then he is not an architect, he is a business-analyst who went on a course. He will probably wax lyrical on all things high-level and 'important.' He will produce lovely object hierarchies without a clue to implementation. He will have a moustache and play golf." Architects Play Golf | Sunir Shah [August 15, 2012] "Often arrogant architects are difficult to get a hold of during the implementation phase because they no longer feel the need to stick around. Especially around midnight when most of the poor sob [sic] developers are still banging away. After all, they've already solved the problem--the rest is just an implementation exercise." Engineer vs Architect(Part of a discussion on the IT Architect Network Group on LinkedIn) "[An] architect spends his time producing white papers full of acronyms he does not understand but that impress his boss [while the] engineer keeps his head down and does the actual job." Architects Don't Code | [Author Unknown] "Faulty belief: System Architects don't need to code anymore. They know what they are talking about by virtue of the fact that they are System Architects."

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• What Counts For A DBA: ESP

  - by Louis Davidson

  Now I don’t want to get religious here, and I’m not going to, but what I’m going to describe in this ‘What Counts for a DBA’ installment sometimes feels like magic. Often  I will spend hours thinking about the solution to a design issue or coding problem, working diligently to try to come up with a solution and then finally just give up with the feeling that I’m not even qualified to be a data entry clerk, much less a data architect.  At this point I often take a walk (or sometimes a nap), and then it hits me. I realize that I have the answer just sitting in my brain, ready to implement.  This phenomenon is not limited to walks either; it can happen almost any time after I stop my obsession about a problem. I call this phenomena ESP (or Extra-Sensory Programming.)  Another term for this could be ‘sleeping on it’, and while the idiom tends to mean to let time pass to actively think about a problem, sleeping on a problem also lets you relax and let your brain do the work. I first noticed this back in my college days when I would play video games for hours on end. We would get stuck deep in some dungeon unable to find a way out, playing for days on end until we were beaten down tired. Once we gave up and walked away, the solution would usually be there waiting for one of us before we came back to play the next day.  Sometimes it would be in the form of a dream, and sometimes it would just be that the problem was now easy to solve when we started to play again.  While it worked great for video games, it never occurred when I studied English Literature for hours on end, or even when I worked for the same sort of frustrating hours attempting to solve a homework problem in Calculus.  I believe that the difference was that I was passionate about the video game, and certainly far less so about homework where people used the word “thou” instead of “you” or x to represent a number. This phenomenon occurs somewhat more often in my current work as a professional data programmer, because I am very passionate about SQL and love those aspects of my career choice.  Every day that I get to draw a new data model to solve a customer issue, or write a complex SELECT statement to ferret out the answer to a complex data question, is a great day. I hope it is the same for any reader of this blog.  But, unfortunately, while the day on a whole is great, a heck of a lot of noise is generated in work life. There are the typical project deadlines, along with the requisite project manager sitting on your shoulders shouting slogans to try to make you to go faster: Add in office politics, and the occasional family issues that permeate the mind, and you lose the ability to think deeply about any problem, not to mention occasionally forgetting your own name.  These office realities coupled with a difficult SQL problem staring at you from your widescreen monitor will slowly suck the life force out of your body, making it seem impossible to solve the problem This is when the walk starts; or a nap. Maybe you hide from the madness under your desk like George Costanza hides from Steinbrenner on Seinfeld.  Forget about the problem. Free your mind from the insanity of the problem and your surroundings. Then let your training and education deep in your brain take over and see if it will passively do the rest for you. If you don’t end up with a solution, the worst case scenario is that you have a bit of exercise or rest, and you won’t have heard the phrase “better is the enemy of good enough” even once…which certainly will do your brain some good. Once you stop expecting whipping your brain for information, inspiration may just strike and instead of a humdrum solution you find a solution you hadn’t even considered, almost magically. So, my beloved manager, next time you have an urgent deadline and you come across me taking a nap, creep away quietly because I’m working, doing some extra-sensory programming.

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• Conference networking for the socially awkward

  - by Melanie Townsend

  Do you approach a room full of strangers with excitement at all the new people you’re going to chat to over coffee and a muffin as you swap tales of how you convinced your manager to give you the day “off”? Or, do you find rooms full of strangers intimidating and begin by scouting out a place you can stand quietly and not be in someone’s way until the next session begins? If you’re on the train to extrovert city, that’s great, well done, move along. If, on the other hand, a room full of strangers who all seem to inexplicably know each other already is more challenge than opportunity, then making those connections with other professionals can be more difficult. So, here’s some advice, some gleaned from other things I’ve read online when trying to overcome my own discomfort in large groups (hopefully minus the infuriating condescension), others are just things I’ve found helpful over the years. Start small Smaller groups are less intimidating, and, now that you’ve taken the plunge to show up, it’s harder to remain inconspicuous. I find it’s easier to speak to new people once the option NOT to has been taken away. You’re there now, smile through the awkward and you’ll be forever grateful when the three people you’ve met and gotten to know here are also at that gigantic conference later on (ideally, introducing you to other people). Smile, or at the very least, stop scowling You probably don’t even know you’re doing it. If your resting face doesn’t come across as manically happy, tinge that with some social anxiety and you become one great ball of unapproachable. Normally, I wouldn’t suggest this as a problem that needs fixing, I have personally honed this face to use while travelling alone all the time. However, if you are indeed hoping to meet some useful people and get the most out of this conference, you may need to remind yourself to smile. Prepare some ice breakers This is going to sound stupid, like “no one does this right?” stupid, but, just, trust me a minute. It’s okay to prepare. You don’t need to write word-for-word questions to ask people and practice them in a mirror – that would be strange. I’m suggesting to just have an arsenal of questions to ask people if you get stuck, what session has been your favorite, which ones are you most looking forward to, have you heard X presenter speak before, what did you think of them? Even just thinking about these things in advance can help, and, as a bonus, while the other person is answering it gives you a moment to tamp down that panic, I mean breathe, I mean get to know them. You’re not alone (in the least creepy way possible) See that person in the corner clutching their phone with a mild deer in the headlights look?  That is potentially your new conference buddy. Starting with something along the lines of: I don’t know about you, the sessions here are great but I find the crowds a little tough to deal with. Mind if I park here for a second? is a decent opener. Just walking around and looking at exhibitors (if applicable) is fine, but it’s a little too easy to wander about and not actually speak to anyone if that’s all you’re doing. If joining a group of people talking is too much to start with, one-on-one can be easier. Have goals Are there people in particular you wanted to speak to? Did you have a personal goal of speaking to at least “x” new people? Are you trying to get a contact in a specific company because you want to work with them on something? Does the business have vague goals as well that you may or may not be judged on later? Making specific goals you can accomplish lets you know whether you’ve actually succeeded in your “networking pursuits” or what you need to work on more for next time. Everyone’s got their own coping technique. Some people are able to remind themselves that “humans are fundamentally social creatures” and somehow that helps them, others drink which is not really something I recommend for professional conferences but to each their own, and some focus on the fact that networking can play a big role in their career path. Just do what works for you, and if there’re any tricks you’ve found helpful over the years, please share em.

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• Spotlight on an office - Denmark

  - by jessica.ebbelaar(at)oracle.com

  Hi, my name is Michael. I work as an Intern at the Danish office in Ballerup. My job is a part-time position beside my bachelor study in International Business at Copenhagen Business School. I joined Oracle end of February last year, and what a thrilling ride it has been! Last year, when I was offered the position, there was no doubt that I wanted to go for it. Back then, I only had little idea about Oracle as a company and what kind of exciting assignments lay ahead of me. My main role is internal communications, i.e. editor of a monthly employee’s news letter; Newszone. It is an interesting task, since it requires that I am updated on the different activities that take place within the Oracle Denmark office. I try to bring interesting articles, which are relevant and interesting news to my colleagues and it allows me to interact with many different persons at the office and to learn from their experience, which give me great inspiration and ideas for the magazine. Besides being the editor of Newszone, I also make sure that other communication flow freely at the Oracle Denmark office. I do this through our LCD screen channels. I update the internal channel with the latest information and important messages for employees, and on the external channel I circulate marketing videos featuring Oracle products and customer reference stories. In addition to this, I have the responsibility acting as a content manager of the Local Communication Denmark site on MyOracle (UCM). These are more or less my usual work assignments. On top of these I take care of various ad hoc assignments such as updating the GCM database, renew newspaper subscriptions etc. The Oracle Denmark office Being part of the local employees club I also assist with arranging social events outside working hours – e.g. evenings at the theater or cinema or by attending many of the sportsactivities;such as our running club, cycling club, food club and book club. These activities have indeed helped me grow my personal network within Oracle.  The office is packed with engaging, high-paced and motivated people who manage to take time off to spend a day attending Corporate Social Responsibility initiatives, one of them being GVD (Global Volunteer Day) with approximately 40 employees attending. This proofs some of the social responsible aspects of Oracle. I was positively surprised on how the office (named O-Zone) is designed. The office is designed into three distinct zones, namely Call zone, Project and Dialogue zone and Quiet zone, having different working environments for different job roles. The other thing which I like is that you do not have your own desk, which means you get to sit next to different people every day, getting new ideas and inspiration as well as getting to know more people in the organization you work in. To sum up: If you are considering pursuing an intern or a career after graduation in Oracle, do it! You will not regret it. It has given me many relevant practical experiences beside my study, and I am sure many great experiences will await you too.   Want to know more about the current vacancies in Denmark? Check http://campus.oracle.com for all of our vacancies.

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• Be the surgeon

  - by Rob Farley

  It’s a phrase I use often, especially when teaching, and I wish I had realised the concept years earlier. (And of course, fits with this month’s T-SQL Tuesday topic, hosted by Argenis Fernandez) When I’m sick enough to go to the doctor, I see a GP. I used to typically see the same guy, but he’s moved on now. However, when he has been able to roughly identify the area of the problem, I get referred to a specialist, sometimes a surgeon. Being a surgeon requires a refined set of skills. It’s why they often don’t like to be called “Doctor”, and prefer the traditional “Mister” (the history is that the doctor used to make the diagnosis, and then hand the patient over to the person who didn’t have a doctorate, but rather was an expert cutter, typically from a background in butchering). But if you ask the surgeon about the pain you have in your leg sometimes, you’ll get told to ask your GP. It’s not that your surgeon isn’t interested – they just don’t know the answer. IT is the same now. That wasn’t something that I really understood when I got out of university. I knew there was a lot to know about IT – I’d just done an honours degree in it. But I also knew that I’d done well in just about all my subjects, and felt like I had a handle on everything. I got into developing, and still felt that having a good level of understanding about every aspect of IT was a good thing. This got me through for the first six or seven years of my career. But then I started to realise that I couldn’t compete. I’d moved into management, and was spending my days running projects, rather than writing code. The kids were getting older. I’d had a bad back injury (ask anyone with chronic pain how it affects  your ability to concentrate, retain information, etc). But most of all, IT was getting larger. I knew kids without lives who knew more than I did. And I felt like I could easily identify people who were better than me in whatever area I could think of. Except writing queries (this was before I discovered technical communities, and people like Paul White and Dave Ballantyne). And so I figured I’d specialise. I wish I’d done it years earlier. Now, I can tell you plenty of people who are better than me at any area you can pick. But there are also more people who might consider listing me in some of their lists too. If I’d stayed the GP, I’d be stuck in management, and finding that there were better managers than me too. If you’re reading this, SQL could well be your thing. But it might not be either. Your thing might not even be in IT. Find out, and then see if you can be a world-beater at it. But it gets even better, because you can find other people to complement the things that you’re not so good at. My company, LobsterPot Solutions, has six people in it at the moment. I’ve hand-picked those six people, along with the one who quit. The great thing about it is that I’ve been able to pick people who don’t necessarily specialise in the same way as me. I don’t write their T-SQL for them – generally they’re good enough at that themselves. But I’m on-hand if needed. Consider Roger Noble, for example. He’s doing stuff in HTML5 and jQuery that I could never dream of doing to create an amazing HTML5 version of PivotViewer. Or Ashley Sewell, a guy who does project management far better than I do. I could go on. My team is brilliant, and I love them to bits. We’re all surgeons, and when we work together, I like to think we’re pretty good! @rob_farley

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• What Counts For a DBA: Replaceable

  - by Louis Davidson

  Replaceable is what every employee in every company instinctively strives not to be. Yet, if you’re an irreplaceable DBA, meaning that the company couldn’t find someone else who could do what you do, then you’re not doing a great job. A good DBA is replaceable. I imagine some of you are already reaching for the lighter fluid, about to set the comments section ablaze, but before you destroy a perfectly good Commodore 64, read on… Everyone is replaceable, ultimately. Anyone, anywhere, in any job, could be sitting at their desk reading this, blissfully unaware that this is to be their last day at work. Morbidly, you could be about to take your terminal breath. Ideally, it will be because another company suddenly offered you a truck full of money to take a new job, forcing you to bid a regretful farewell to your current employer (with barely a “so long suckers!” left wafting in the air as you zip out of the office like the Wile E Coyote wearing two pairs of rocket skates). I’ve often wondered what it would be like to be present at the meeting where your former work colleagues discuss your potential replacement. It is perhaps only at this point, as they struggle with the question “What kind of person do we need to replace old Wile?” that you would know your true worth in their eyes. Of course, this presupposes you need replacing. I’ve known one or two people whose absence we adequately compensated with a small rock, to keep their old chair from rolling down a slight incline in the floor. On another occasion, we bought a noise-making machine that frequently attracted attention its way, with unpleasant sounds, but never contributed anything worthwhile. These things never actually happened, of course, but you take my point: don’t confuse replaceable with expendable. Likewise, if the term “trained seal” comes up, someone they can teach to follow basic instructions and push buttons in the right order, then the replacement discussion is going to be over quickly. What, however, if your colleagues decide they’ll need a super-specialist to replace you. That’s a good thing, right? Well, usually, in my experience, no it is not. It often indicates that no one really knows what you do, or how. A typical example is the “senior” DBA who built a system just before 16-bit computing became all the rage and then settled into a long career managing it. Such systems are often central to the company’s operations and the DBA very skilled at what they do, but almost impossible to replace, because the system hasn’t evolved, and runs on processes and routines that others no longer understand or recognize. The only thing you really want to hear, at your replacement discussion, is that they need someone skilled at the fundamentals and adaptable. This means that the person they need understands that their goal is to be an excellent DBA, not a specialist in whatever the-heck the company does. Someone who understands the new versions of SQL Server and can adapt the company’s systems to the way things work today, who uses industry standard methods that any other qualified DBA/programmer can understand. More importantly, this person rarely wants to get “pigeon-holed” and so documents and shares the specialized knowledge and responsibilities with their teammates. Being replaceable doesn’t mean being “dime a dozen”. The company might need four people to take your place due to the depth of your skills, but still, they could find those replacements and those replacements could step right in using techniques that any decent DBA should know. It is a tough question to contemplate, but take some time to think about the sort of person that your colleagues would seek to replace you. If you think they would go looking for a “super-specialist” then consider urgently how you can diversify and share your knowledge, and start documenting all the processes you know as if today were your last day, because who knows, it just might be.

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• First Impressions of a MacBook (from a PC guy)

  - by dgreen

  Disclaimer: I've been a PC guy my entire working career. I'd probably characterize myself as a power user. Never afraid to bust out the console line. But working with a Mac is totally foreign to me. So for those Mac guys who are curious, this is how your world appears from the outside to a computer literate person :)My Macbook Air has arrived! And it's a thing of beauty:First, the specs: 13" MacBook Air, 2.0GHz Core i7 processor. Upgraded to 8GB of RAM for an additional $100, SSD flash storage  = 256GB. The plan is ultimately to use this baby for some iOS development but also some decent lifting in Windows with Visual Studio. Done a lot of reading  and between VMWare Fusion, Parallels and Bootcamp...I'm going to go with VMWare Fusion for $49.99And now my impressions (please re-read disclaimer before proceeding!):I open the box and am trying to understand exactly how the magsafe connector works (and how to disconnect it).  Why does it have two socket outlet plugs? Who knows.  I feel like Hansel in Zoolander. The files are "in" the computer.Stuck in my external hard drive (usb). So how do I get to the files? To the Googles!Argh...it can't read my external NTFS drive. Fat32 can't support field over 4GB…problematic since some of my existing VMWare image files are much larger than 4GB. Didn't see this coming.Three year old loves iPhoto. Super easy to use. Don't even know what I'm doing but I've already (accidentally) discovered the image filtering options. Fun stuff.First thing I downloaded ever => Chrome. I need something to ground me, something familiar. My token, if you will (sorry, gratuitous Inception joke).Ok, I get it… Finder == windows explorer. But where is my hierarchical structure? I miss the tree :(On that note, yeah…how do I see what "path" my files reside in? I'm afraid to know the answer. You know what scares more though…this notion of a smart folder. Feel like the godfather - just get the job done, I don't care how you handle it, I don't want to know...just get it done. What the hell is AirDrop?Mail…just worked. Still in shock that they have a free client for yahoo mail (please no yahoo jokes).mail -> deleting a message takes 5 seconds. Have they heard of async?"Command" key instead of "Control" ok, then what the $%&^! is the control key for then"aliases" == shortcuts I thinkI don't see the file system. And I'm scared. All these things I'm downloading…these .dmg files (bad name) where are they going? Can't seem to delete when they're doneUgh...realized need to buy a mini-to-vga adaptor if I want to use my external monitor ($13 on ebay, $39 in apple store).Windows docking is trickiest for me…this notion of detached windows with a menu bar at the top. I don't like this paradigm, it's confusing. But maybe because I've been using Windows for too long.Evernote, Dropbox desktop clients seem almost identical…few quirks here and there I need to get used to.iTunes is still a bit gross. In a weird way it's actually worse on a Mac if thats possible. This is not the MacBook's fault…this is a software design issue. Overall: UI will take some getting used to. Can't decide if this represents the future and I'm stuck in the past…or this is the past and I've been spoiled by the future (which would be Windows…don't be hating I happen to be very productive in Win7)  So there you go - my 90 minute first impression of the MacBook universe.

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• SQL SERVER – Monitoring SQL Server Database Transaction Log Space Growth – DBCC SQLPERF(logspace) – Puzzle for You

  - by pinaldave

  First of all – if you are going to say this is very old subject, I agree this is very (very) old subject. I believe in earlier time we used to have this only option to monitor Log Space. As new version of SQL Server released we all equipped with DMV, Performance Counters, Extended Events and much more new enhancements. However, during all this year, I have always used DBCC SQLPERF(logspace) to get the details of the logs. It may be because when I started my career I remember this command and it did what I wanted all the time. Recently I have received interesting question and I thought, I should request your help. However, before I request your help, let us see traditional usage of DBCC SQLPERF(logspace). Every time I have to get the details of the log I ran following script. Additionally, I liked to store the details of the when the log file snapshot was taken as well so I can go back and know the status log file growth. This gives me a fair estimation when the log file was growing. CREATE TABLE dbo.logSpaceUsage ( id INT IDENTITY (1,1), logDate DATETIME DEFAULT GETDATE(), databaseName SYSNAME, logSize DECIMAL(18,5), logSpaceUsed DECIMAL(18,5), [status] INT ) GO INSERT INTO dbo.logSpaceUsage (databaseName, logSize, logSpaceUsed, [status]) EXEC ('DBCC SQLPERF(logspace)') GO SELECT * FROM dbo.logSpaceUsage GO I used to record the details of log file growth every hour of the day and then we used to plot charts using reporting services (and excel in much earlier times). Well, if you look at the script above it is very simple script. Now here is the puzzle for you. Puzzle 1: Write a script based on a table which gives you the time period when there was highest growth based on the data stored in the table. Puzzle 2: Write a script based on a table which gives you the amount of the log file growth from the beginning of the table to the latest recording of the data. You may have to run above script at some interval to get the various data samples of the log file to answer above puzzles. To make things simple, I am giving you sample script with expected answers listed below for both of the puzzle. Here is the sample query for puzzle: -- This is sample query for puzzle CREATE TABLE dbo.logSpaceUsage ( id INT IDENTITY (1,1), logDate DATETIME DEFAULT GETDATE(), databaseName SYSNAME, logSize DECIMAL(18,5), logSpaceUsed DECIMAL(18,5), [status] INT ) GO INSERT INTO dbo.logSpaceUsage (databaseName, logDate, logSize, logSpaceUsed, [status]) SELECT 'SampleDB1', '2012-07-01 7:00:00.000', 5, 10, 0 UNION ALL SELECT 'SampleDB1', '2012-07-01 9:00:00.000', 16, 10, 0 UNION ALL SELECT 'SampleDB1', '2012-07-01 11:00:00.000', 9, 10, 0 UNION ALL SELECT 'SampleDB1', '2012-07-01 14:00:00.000', 18, 10, 0 UNION ALL SELECT 'SampleDB3', '2012-06-01 7:00:00.000', 5, 10, 0 UNION ALL SELECT 'SampleDB3', '2012-06-04 7:00:00.000', 15, 10, 0 UNION ALL SELECT 'SampleDB3', '2012-06-09 7:00:00.000', 25, 10, 0 GO Expected Result of Puzzle 1 You will notice that there are two entries for database SampleDB3 as there were two instances of the log file grows with the same value. Expected Result of Puzzle 2 Well, please a comment with valid answer and I will post valid answers with due credit next week. Not to mention that winners will get a surprise gift from me. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: DBCC

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• Oracle Announces Release of PeopleSoft HCM 9.1 Feature Pack 2

  - by Jay Zuckert

  Big things sometimes come in small packages.  Today Oracle announced the availability of PeopleSoft HCM 9.1 Feature Pack 2 which delivers a new HR self service user experience that fundamentally changes the way managers and employees interact with the HCM system.  Earlier this year we reviewed a number of new concept designs with our Customer Advisory Boards.  With the accelerated feature pack development cycle we have adopted, these innovations are  now available to all 9.1 customers without the need for an upgrade.   There are no new products that need to be licensed for the capabilities below. For more details on Feature Pack 2, please see the Oracle press release. Included in Feature Pack 2 is a new search-based menu-free navigation that allows managers to search for employees by name and take actions directly from the secure search results.  For example, a manager can now simply type in part of an employee’s first or last name and receive meaningful results from documents related to performance, compensation, learning, recruiting, career planning and more.   Delivered actions can be initiated directly from these search results and the actions are securely tied to HCM security and user role.  The feature pack also includes new pages that will enable managers to be more productive by aggregating key employee data into a single page.  The new Manager Dashboard and Talent Summary provide a consolidated view of data related to a manager’s team and individual team members, respectively.   The Manager Dashboard displays information relevant to their direct reports including team learning, objective alignment, alerts, and pending approvals requiring their attention.  The Talent Summary provides managers with an aggregated view of talent management-related data for an individual employee including performance history, salary history, succession options, total rewards, and competencies.   The information displayed in both the Manager Dashboard and Talent Summary is configurable by system administrators and can be personalized by each of your managers. Other Feature Pack 2 enhancements allow organizations to administer Matrix or Dotted-Line Relationship Management, which addresses the challenge of tracking and maintaining project-based organizations that cut across the enterprise and geographic regions.  From within the Company Directory and Org Viewer organization charts, managers now have access to manager self-service transactions from related actions.  More than 70 manager and employee self-service transactions have been tied into the related action framework accessible from Org Viewer, Manager Dashboard, Talent Summary and Secure Enterprise Search (SES) results.  In addition to making it easier to access manager self-service transactions, the feature pack delivers streamlined transaction pages making everyday tasks such as promoting an employee faster and more efficient. With the delivery of PeopleSoft HCM 9.1 Feature Pack 2, Oracle continues to deliver on its commitment to our PeopleSoft customers.  With this feature pack, HCM 9.1 customers will be able to deploy the newest functionality quickly, without a major release upgrade, and realize added value from their existing PeopleSoft investment.    For customers newly deploying 9.1, a new download with all of Feature Pack 2  will be available early next year.   This will aslo include recertified upgrade paths from 8.8, 8.9 and 9.0, for customers in the upgrade process.

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• How to Mentor a Junior Developer

  - by Josh Johnson

  This title is a little broad but I may need to give a little background before I can ask my question properly. I know that similar questions have been asked here already. But in my case I'm not asking if I should be mentoring someone or if the person is a good fit for being a software developer. That is not my place to judge. I have not been asked outright, but it is apparent that myself and other fellow senior developers are to mentor the new developers that start here. I have no problem with this whatsoever and, in many cases, it lends me a fresh perspective on things and I end up learning in the process. Also, I remember how beneficial it was in the beginning of my career when someone would take some time to teach me something. When I say "new developer" they could be anywhere from fresh out of college to having a year or two of experience. Recently and in the past we've had people start here who seem to have an attitude toward development/programming which is different from mine and hard for me to reconcile; they seem to extract just enough information to get the task done but not really learn from it. I find myself going over and over the same issues with them. I understand that part of this could be a personality thing, but I feel it's my job to do my best and sort of push them out of the nest while they're under my wing, so to speak. How can I impart just enough information so that they will learn but not give so much as to solve the problem for them? Or perhaps: What's the proper response to questions that are designed to take the path of least resistance and, in essence, force them to learn instead of take the easy way out? These questions are probably more general teaching questions and don't have that much to do specifically with software development. Note: I do not get a say in what tasks they are working on. Management doles the task out and it could be anything from a very simple bug fix to starting an entire application by themselves. While this is not ideal by any means and obviously presents its own gauntlet of challenges, I feel it's a topic best left for another question. So the best I can do is help them with the problem at hand and try to help them break it down into simpler problems and also check their commit logs and point out mistakes that they made. My main objectives are to: Help them out and give them the tools they need to start becoming more self-reliant. Steer them in the right direction and break bad development habits early on. Lessen the amount of time I spend with them (the personality type described above seems to need much more one-on-one time and does not do well over IM or email. While that's generally fine, I can't always stop what I'm working on, break my stride, and help them debug an error on a moments notice; I have my own projects that need to get done).

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• Be the surgeon

  - by Rob Farley

  It’s a phrase I use often, especially when teaching, and I wish I had realised the concept years earlier. (And of course, fits with this month’s T-SQL Tuesday topic, hosted by Argenis Fernandez) When I’m sick enough to go to the doctor, I see a GP. I used to typically see the same guy, but he’s moved on now. However, when he has been able to roughly identify the area of the problem, I get referred to a specialist, sometimes a surgeon. Being a surgeon requires a refined set of skills. It’s why they often don’t like to be called “Doctor”, and prefer the traditional “Mister” (the history is that the doctor used to make the diagnosis, and then hand the patient over to the person who didn’t have a doctorate, but rather was an expert cutter, typically from a background in butchering). But if you ask the surgeon about the pain you have in your leg sometimes, you’ll get told to ask your GP. It’s not that your surgeon isn’t interested – they just don’t know the answer. IT is the same now. That wasn’t something that I really understood when I got out of university. I knew there was a lot to know about IT – I’d just done an honours degree in it. But I also knew that I’d done well in just about all my subjects, and felt like I had a handle on everything. I got into developing, and still felt that having a good level of understanding about every aspect of IT was a good thing. This got me through for the first six or seven years of my career. But then I started to realise that I couldn’t compete. I’d moved into management, and was spending my days running projects, rather than writing code. The kids were getting older. I’d had a bad back injury (ask anyone with chronic pain how it affects  your ability to concentrate, retain information, etc). But most of all, IT was getting larger. I knew kids without lives who knew more than I did. And I felt like I could easily identify people who were better than me in whatever area I could think of. Except writing queries (this was before I discovered technical communities, and people like Paul White and Dave Ballantyne). And so I figured I’d specialise. I wish I’d done it years earlier. Now, I can tell you plenty of people who are better than me at any area you can pick. But there are also more people who might consider listing me in some of their lists too. If I’d stayed the GP, I’d be stuck in management, and finding that there were better managers than me too. If you’re reading this, SQL could well be your thing. But it might not be either. Your thing might not even be in IT. Find out, and then see if you can be a world-beater at it. But it gets even better, because you can find other people to complement the things that you’re not so good at. My company, LobsterPot Solutions, has six people in it at the moment. I’ve hand-picked those six people, along with the one who quit. The great thing about it is that I’ve been able to pick people who don’t necessarily specialise in the same way as me. I don’t write their T-SQL for them – generally they’re good enough at that themselves. But I’m on-hand if needed. Consider Roger Noble, for example. He’s doing stuff in HTML5 and jQuery that I could never dream of doing to create an amazing HTML5 version of PivotViewer. Or Ashley Sewell, a guy who does project management far better than I do. I could go on. My team is brilliant, and I love them to bits. We’re all surgeons, and when we work together, I like to think we’re pretty good! @rob_farley

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• On The Road with the HR Community

  - by Kathryn Perry

  A guest post by Steve Boese, Director, Talent Strategy, Oracle One of the best ways to connect with and to get a feel for what is on the minds of Human Resources leaders is to get out of the office and hit the road. I’ve had the great honor to attend and/or present at a number of events recently, including the massive SHRM Annual Conference, the HR Florida Conference, and Taleo World in Chicago. These events, and many others, offer solution providers, talent management professionals, business leaders, and even more casual observers of the Human Resources field with tremendous opportunities to connect, to share information, and to learn from each other. Attending the conferences also give people a sense of how they can improve and enhance their skills and knowledge, learn about the latest workforce technologies, and bring new and innovative ideas back to their organizations. And sure, the parties and conference swag can be pretty nice as well! If you attend a few of these industry events, one of the most beneficial by-products that you can emerge with -- whether you are on the front lines in HR at your organization, or as we are at Oracle, in the business of developing and delivering innovative and impactful technology solutions to our customers -- is to get a larger sense of the big ideas and major trends, concerns, and challenges facing organizations all across the landscape, and to be able to better understand how your strategies and solutions can be improved with this greater perspective. So what are HR folks discussing and debating? What questions and problems keep them up at night? What are the bloggers and large community of HR social media enthusiasts buzzing about? From my perspective some of the common themes you see over and again across the HR community break down (broadly), into three main areas: Talent attraction - How can we locate, attract, recruit, and hire the best talent possible? What new strategies, approaches, and technologies can help us in this critically important area? What role do external social networks like LinkedIn, Facebook, and Twitter play in the increasingly competitive search for talent? Talent Retention - How can we make sure to keep that talent on our team? What engagement, development, recognition, and compensation tools can help us in this regard? How can we continue, (or become), an employer of choice? What is our unique and compelling employer value proposition? Talent Empowerment - How can we put our employees in the best position to succeed? What can we do to better align our talent with the organization’s mission and goals, while simultaneously providing the best and most driven to succeed individuals a clear path to achieve their career goals and aspirations? How can new technologies, particularly social and collaboration tools help in this area? While these are the ‘big themes’ that I know I have seen this year, certainly they are not really new, nor are they likely to fundamentally change in the next year or two. I think the reason is that at the core of any successful enterprise is a collection of smart, interested, engaged, challenged, and empowered group of people. And that was likely the case 10 or 20 years ago, and will probably be the case 10 or 20 years into the future. But what has changed, and what you can see -- evidenced by simply following the Twitter backchannel for an event and by reading some of the many fantastic HR blogs out there -- is that the HR professional's ability, along with technology solution providers like Oracle, to connect, to more openly share information with each other, and to make each other better in the process, (and to create new, improved, and more innovative solutions), has never been greater. And I think it is with this heretofore unprecedented level of opportunity to connect with other members of the community that HR professionals will be better equipped to help their organizations attract, retain, and empower their teams. We at Oracle HCM look forward to continuing to meet, engage, and connect with the HR community in the coming months. Until then -- follow us on Twitter and Facebook.

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• The Evolution of Oracle Direct EMEA by John McGann

  - by user769227

  John is expanding his Dublin based team and is currently recruiting a Director with marketing and sales leadership experience: http://bit.ly/O8PyDF Should you wish to apply, please send your CV to [email protected] Hi, my name is John McGann and I am part of the Oracle Direct management team, based in Dublin.   Today I’m writing from the Oracle London City office, right in the heart of the financial district and up to very recently at the centre of a fantastic Olympic Games. The Olympics saw individuals and teams from across the globe competing to decide who is Citius, Altius, Fortius - “Faster, Higher, Stronger" There are lots of obvious parallels between the competitive world of the Olympics and the Business environments that many of us operate in, but there are also some interesting differences – especially in my area of responsibility within Oracle. We are of course constantly striving to be the best - the best solution on offer for our clients, bringing simplicity to their management, consumption and application of information technology, and the best provider when compared with our many niche competitors.   In Oracle and especially in Oracle Direct, a key aspect of how we achieve this is what sets us apart from the Olympians.  We have long ago eliminated geographic boundaries as a limitation to what we can achieve. We assemble the strongest individuals across multiple countries and bring them together in teams focussed on a single goal. One such team is the Oracle Direct Sales Programs team. In case you don’t know, Oracle Direct EMEA (Europe Middle East and Africa) is the inside sales division in Oracle and it is where I started my Oracle career.  I remember that my first role involved putting direct mail in envelopes.... things have moved on a bit since then – for me, for Oracle Direct and in how we interact with our customers. Today, the team of over 1000 people is located in the different Oracle Direct offices around Europe – the main ones are Malaga, Berlin, Prague and Dubai plus the headquarters in Dublin. We work in over 20 languages and are in constant contact with current and future Oracle customers, using the latest internet and telephone technologies to effectively communicate and collaborate with each other, our customers and prospects. One of my areas of responsibility within Oracle Direct is the Sales Programs team. This team of 25 people manages the planning and execution of demand generation, leading the process of finding new and incremental revenue within Oracle Direct. The Sales Programs Managers or ‘SPMs’ are embedded within each of the Oracle Direct sales teams, focussed on distinct geographies or product groups. The SPMs are virtual members of the regional sales management teams, and work closely with the sales and marketing teams to define and deliver demand generation activities. The customer contact elements of these activities are executed via the Oracle Direct Sales and Business Development/Lead Generation teams, to deliver the pipeline required to meet our revenue goals. Activities can range from pan-EMEA joint sales and marketing campaigns, to very localised niche campaigns. The campaigns might focus on particular segments of our existing customers, introducing elements of our evolving solution portfolio which customers may not be familiar with. The Sales Programs team also manages ‘Nurture’ activities to ensure that we develop potential business opportunities with contacts and organisations that do not have immediate requirements. Looking ahead, it is really important that we continue to evolve our ability to add value to our clients and reduce the physical limitations of our distance from them through the innovative application of technology. This enables us to enhance the customer buying experience and to enable the Inside Sales teams to manage ever more complex sales cycles from start to finish.  One of my expectations of my team is to actively drive innovation in how we leverage data to better understand our customers, and exploit emerging technologies to better communicate with them.   With the rate of innovation and acquisition within Oracle, we need to ensure that existing and potential customers are aware of all we have to offer that relates to their business goals.   We need to achieve this via a coherent communication and sales strategy to effectively target the right people using the most effective medium. This is another area where the Sales Programs team plays a key role.

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• Why are you doing this? [closed]

  - by NIcholas Lawson

  I am working on a story that I am going to be querying to several magazines in my hometown about this work that is being done by the AXR group. This is a group of people who have networked online and are working on developing a higher level syntax structure than CSS and HTML currently offer. I am covering this is as a story because I see potential in this as a human interest story in cosmopolitan society. I have been asked by the group to pose this question to you and would appreciate any and all comments you would have on the following ... To AXR: So when does the internet become finished? At what point does a computer scientist say to himself ... my job here is finished ... the internet is complete? When is the internet ready to be more about the display of content than the uploading of new websites or computer tech? You are embarking on upon a sixty year project every day you work with this internet, what drives you? Why are you spending your hard earned hours working on the code to this computer? I spend thirty hours a week online because I love the writing and I know what would make the internet better ... ease of use ... i know it is difficult to program but I see some very elegant solutions online ... in this early inception phase of your programming development for this HSS prototype ... I would like to know why I do not see you programmers asking questions such as ... What would make the end user's life the easiest when using this code? I know you can solve the problem but an evolution forward would be simple, not simple to a computer scientist but simple to use for a career janitor ... if you could solve the problem of alleviating the stress at using a the computer you could get better content out of the computer ... right now the main problem is that the best content is in the hands of the people least likely to use the computer and the more simple you make the computer to use ... the better the content collection will be in the long run ... That is not what I want to talk about though ... why are you writing code when you could be writing stories? I know the computer is worthless without content so I build content, I know the book is worthless without the combinations of words in them, i know the television is worthless without the television news anchor or the actor, what I want to know from you folks in a very journalistic sense is why are you even bothering to bother to write code for a machine that has only made our lives i would dare say less interesting. why are you feeding the beast your time when you could be writing stories or being an actor or musician or auto mechanic ... why code? why this machine? what do you love about it? what do you hate about it? what do you wonder about it? I want to know so that starting out I know how to further shape my questions with axr ... i want the full story ... i want the real answers ... and i want to know why you are doing this, it would make for great writing if you could elucidate on this point.

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• Crime Scene Investigation: SQL Server

  - by Rodney Landrum

  “The packages are running slower in Prod than they are in Dev” My week began with this simple declaration from one of our lead BI developers, quickly followed by an emailed spreadsheet demonstrating that, over 5 executions, an extensive ETL process was running average 630 seconds faster on Dev than on Prod. The situation needed some scientific investigation to determine why the same code, the same data, the same schema would yield consistently slower results on a more powerful server. Prod had yet to be officially christened with a “Go Live” date so I had the time, and having recently been binge watching CSI: New York, I also had the inclination. An inspection of the two systems, Prod and Dev, revealed the first surprise: although Prod was indeed a “bigger” system, with double the amount of RAM of Dev, the latter actually had twice as many processor cores. On neither system did I see much sign of resources being heavily taxed, while the ETL process was running. Without any real supporting evidence, I jumped to a conclusion that my years of performance tuning should have helped me avoid, and that was that the hardware differences explained the better performance on Dev. We spent time setting up a Test system, similarly scoped to Prod except with 4 times the cores, and ported everything across. The results of our careful benchmarks left us truly bemused; the ETL process on the new server was slower than on both other systems. We burned more time tweaking server configurations, monitoring IO and network latency, several times believing we’d uncovered the smoking gun, until the results of subsequent test runs pitched us back into confusion. Finally, I decided, enough was enough. Hadn’t I learned very early in my DBA career that almost all bottlenecks were caused by code and database design, not hardware? It was time to get back to basics. With over 100 SSIS packages and hundreds of queries, each handling specific tasks such as file loads, bulk inserts, transforms, logging, and so on, the task seemed formidable. And yet, after barely an hour spent with Profiler, Extended Events, and wait statistics DMVs, I had a lead in the shape of a query that joined three tables, containing millions of rows, returned 3279 results, but performed 239K logical reads. As soon as I looked at the execution plans for the query in Dev and Test I saw the culprit, an implicit conversion warning on a join predicate field that was numeric in one table and a varchar(50) in another! I turned this information over to the BI developers who quickly resolved the data type mismatches and found and fixed “several” others as well. After the schema changes the same query with the same databases ran in under 1 second on all systems and reduced the logical reads down to fewer than 300. The analysis also revealed that on Dev, the ETL task was pulling data across a LAN, whereas Prod and Test were connected across slower WAN, in large part explaining why the same process ran slower on the latter two systems. Loading the data locally on Prod delivered a further 20% gain in performance. As we progress through our DBA careers we learn valuable lessons. Sometimes, with a project deadline looming and pressure mounting, we choose to forget them. I was close to giving into the temptation to throw more hardware at the problem. I’m pleased at least that I resisted, though I still kick myself for not looking at the code on day one. It can seem a daunting prospect to return to the fundamentals of the code so close to roll out, but with the right tools, and surprisingly little time, you can collect the evidence that reveals the true problem. It is a lesson I trust I will remember for my next 20 years as a DBA, if I’m ever again tempted to bypass the evidence.

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• Projet Doneness and Einstein's Razor

  - by Malcolm Anderson

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I’ve started working on a series of articles about the value of having testers involved in requirements gathering.  Today I was reminded of a useful tool that has provided value to me for at least 20 years.  To those of you who already use this tool, I’m interested in your stories where it has made a difference for you, and to those of you who have never heard of it, I hope sharing it will make a difference in your careers.   I was reminded of it because I just finished a 3 month set of personal projects and was reviewing the success of those projects while putting together my next set of 3 month projects.  During this review, I noticed that a good number of my projects did not have the level of success that I wanted.  The results were good, but they could have been better.  Then it hit me, I didn’t have clear enough doneness criteria.  As a Scrum Practitioner, I wouldn’t think of running a sprint without reviewing the backlog with Einstein's Razor, so why wouldn’t I do the same for my own projects?    I can hear a few of you asking "What's Einstein's Razor?"   I'm glad you asked.  I was once told that Einstein told an audience, "If you can't explain what you do to a relatively bright six year old, you probably don't understand it yourself."    This quote had an impact on me, especially early in my career as a solo developer.  At the time, I was mostly doing end to end software development.  I found that I saved myself a lot of pain and trouble by turning that quote around to “If you can't explain your project's doneness criteria in such a way that a relatively bright six year old can't competently determine your projects success or failure, then you have not broken it down to a fine enough level.”  There are more negatives in that quote than I’m happy with, but it still gives me tons of value to this day.     In your opinion, in your current projects, could a 6 year old competently pass or fail your next sprint?  What risks are you running if your answer is “No” ?

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• PASS Summit 2013 Review

  - by Ajarn Mark Caldwell

  As a long-standing member of PASS who lives in the greater Seattle area and has attended about nine of these Summits, let me start out by saying how GREAT it was to go to Charlotte, North Carolina this year.  Many of the new folks that I met at the Summit this year, upon hearing that I was from Seattle, commented that I must have been disappointed to have to travel to the Summit this year after 5 years in a row in Seattle.  Well, nothing could be further from the truth.  I cheered loudly when I first heard that the 2013 Summit would be outside Seattle.  I have many fond memories of trips to Orlando, Florida and Grapevine, Texas for past Summits (missed out on Denver, unfortunately).  And there is a funny dynamic that takes place when the conference is local.  If you do as I have done the last several years and saved my company money by not getting a hotel, but rather just commuting from home, then both family and coworkers tend to act like you’re just on a normal schedule.  For example, I have a young family, and my wife and kids really wanted to still see me come home “after work”, but there are a whole lot of after-hours activities, social events, and great food to be enjoyed at the Summit each year.  Even more so if you really capitalize on the opportunities to meet face-to-face with people you either met at previous summits or have spoken to or heard of, from Twitter, blogs, and forums.  Then there is also the lovely commuting in Seattle traffic from neighboring cities rather than the convenience of just walking across the street from your hotel.  So I’m just saying, there are really nice aspects of having the conference 2500 miles away. Beyond that, the training was fantastic as usual.  The SQL Server community has many outstanding presenters and experts with deep knowledge of the tools who are extremely willing to share all of that with anyone who wants to listen.  The opening video with PASS President Bill Graziano in a NASCAR race turned dream sequence was very well done, and the keynotes, as usual, were great.  This year I was particularly impressed with how well attended were the Professional Development sessions.  Not too many years ago, those were very sparsely attended, but this year, the two that I attended were standing-room only, and these were not tiny rooms.  I would say this is a testament to both the maturity of the attendees realizing how important these topics are to career success, as well as to the ever-increasing skills of the presenters and the program committee for selecting speakers and topics that resonated with people.  If, as is usually the case, you were not able to get to every session that you wanted to because there were just too darn many good ones, I encourage you to get the recordings. Overall, it was a great time as these events always are.  It was wonderful to see old friends and make new ones, and the people of Charlotte did an awesome job hosting the event and letting their hospitality shine (extra kudos to SQLSentry for all they did with the shuttle, maps, and other event sponsorships).  We’re back in Seattle next year (it is a release year, after all) but I would say that with the success of this year’s event, I strongly encourage the Board and PASS HQ to firmly reestablish the location rotation schedule.  I’ll even go so far as to suggest standardizing on an alternating Seattle – Charlotte schedule, or something like that. If you missed the Summit this year, start saving now, and register early, so you can join us!

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• Capgemini Global Business Process Management Report

  - by JuergenKress

  Welcome to the Capgemini Global Business Process Management (BPM) Report. This report is an exploration of key trends in BPM as seen by CXOs across a broad selection of sectors and geographies. BPM is perhaps at a tipping point - it’s certainly at an exciting stage in its evolution. As both an engineer and an Operational Research practitioner in my early career, and subsequently as a consultant, I have seen BPM through its development over the last 26 years. BPM has its roots in management practices such as Total Quality Management, Business Process Reengineering & Model Based Development; but the advent of the new generation of sophisticated modelling and process execution technologies has greatly enhanced BPM’s power to truly transform businesses. This has created one of the most rapidly growing and attractive market sectors for both services and technology. We see BPM as a critical management discipline that when executed against clear, cross organizational business objectives, can deliver exceptional value to that organization. However, we also see that the potential for BPM is not well understood. Our decision to conduct this global survey stemmed from discussions with our clients. We sought to gain a better impression of their understanding of BPM, how they measure its value, and how far it is prioritized within their Business and Technology Transformation efforts. This research confirms our belief that BPM needs to be a jointly owned Business and IT discipline. It also demonstrates that it is starting to gain significant traction in the market and investments are starting to pay dividends to the early adopters. At Capgemini we are being asked by our clients to help them simplify and improve their business models and the technology that supports them and we are already seeing BPM become an integral and key part of this proposition. Business Process Management is becoming ever more relevant to both large and small organizations in the current economic climate. At a time when many different market sectors are facing slow revenue growth, customer churn and increased pressures on costs, BPM becomes a critical weapon in the battle for efficiency and effectiveness in processes. Furthermore, in a challenging and changing business environment that is characterized by uncertainty, it allows organizations to adapt, be more agile and fleet of foot. Capgemini is seeing strong demand for BPM services in markets such as the USA, the UK, the Netherlands and France; and there are clear signs of increased interest in other geographies such as, Germany, Sweden, Spain, Italy and Australia. In sector terms, the financial services industry has led the way in BPM adoption over the recent past, driven by increased focus on customer- centricity and regulatory compliance. Other sectors, public sector, utilities, telco, retail and manufacturing are now not only catching up, but are starting o use BPM in new ways to create new business models to serve customers and outsmart the competition. The research findings also show however that this is a complex landscape, and we are not seeing adoption of BPM in a clear and consistent way. This report also looks at some of the barriers to adoption, with organizational silos being a major obstacle. Waters are further muddied by fragmented budgets, lack of clear governance and ownership and internal politics. The objective of our investment in this research project was to shed some light on these elements with a view to assisting organizations to create strategies that avoid or at least mitigate some of these barriers to success. Management of change in such endea vours is a key part in enabling the appropriate alignment of business and technology to support their transformation efforts. I hope that you find this report of benefit in the further adoption of Business Process Management. Get the full report here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Capgemini,bpm report,bpm market,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• TechEd 2010 Important Events

  If youll be attending TechEd in New Orleans in a couple of weeks, make sure the following are all on your calendar:   Party with Palermo TechEd 2010 Edition Sunday 6 June 2010 7:30-930pm Central Time RSVP and see who else is coming here.  The party takes place from 730pm to 930pm Central (Local) Time,  and includes a full meal, free swag, and prizes.  The event is being held at Jimmy Buffetts Margaritaville located at 1104 Decatur Street.   Developer Practices Session: DPR304 FAIL: Anti-Patterns and Worst Practices Monday 7 June 2010 4:30pm-545pm Central Time Room 276 Come to my session and hear about what NOT to do on your software project.  Hear my own and others war stories and lessons learned.  Youll laugh, youll cry, youll realize youre a much better developer than a lot of folks out there.  Heres the official description: Everybody likes to talk about best practices, tips, and tricks, but often it is by analyzing failures that we learn from our own and others' mistakes. In this session, Steve describes various anti-patterns and worst practices in software development that he has encountered in his own experience or learned about from other experts in the field, along with advice on recognizing and avoiding them. View DPR304 in TechEd Session Catalog >> Exhibition Hall Reception Monday 7 June 2010 545pm-9pm Immediately following my session, come meet the shows exhibitors, win prizes, and enjoy plenty of food and drink.  Always a good time.   Party: Geekfest Tuesday 8 June 8pm-11pm Central Time, Pat OBriens Lets face it, going to a technical conference is good for your career but its not a whole lot of fun. You need an outlet. You need to have fun. Cheap beer and lousy pizza (with a New Orleans twist) We are bringing back GeekFest! Join us at Pat OBriens for a night of gumbo, beer and hurricanes. There are limited invitations available, so what are you waiting for? If you are attending the TechEd 2010 conference and you are a developer, you are invited. To register pick up your "duck" ticket (and wristband) in the TechEd Technical Learning Center (TLC) at the Developer Tools & Languages (DEV) information desk. You must have wristband to get in. Tuesday, June 8th from 8pm 11pm Pat OBriens New Orleans 624 Bourbon Street New Orleans, LA 70130 Closing Party at Mardi Gras World Thursday 10 June 730pm-10pm Central Time Join us for the Closing Party and enjoy great food, beverages, and the excitement of New Orleans at Mardi Gras World. The colors, the lights, the music, the joie de vivreits all here.  Learn more >> Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Life at Oracle Russia: Stanislav, Tech Sales Manager

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Oracle is a place that brings together talented people from various countries and with a diversity of backgrounds. We often invite our employees to speak about their life at Oracle as we think It is important to share an insight into what working for our company looks like. This time we asked Stanislav to speak about his experience at Oracle. He is Technology Sales Manager at Oracle Russia. He joined the company in July 2011 as a Sales Representative for the Financial sector and had previously worked for another American IT company. He was promoted to a Management position in 2013. “I have been in this Industry for 15 years and I am now Technology Sales Manager, covering Database, BI and Fusion Middleware products. What I’ve learned in my role is that respect is one of the most important values a good professional should have. By respecting and embracing everyone’s opinions, we create a very good work environment that encourages innovation and change. It eventually leads to a stronger team where people listen to each other and value each other’s opinion. On the other hand, It is mandatory to have good knowledge about the area you work in and to continously seek to improve your expertise. Last but not least, working as a team is a top priority and It is something that I’ve learned at Oracle. There’s little you can achieve by yourself comparing to what you can do when you’re part of a team.” Stanislav shared the top three words that best describe his team and those were: professional, dynamic and smart. “The team I manage is a very professional, dynamic and smart one. I am really proud to work with such talented people! They are an asset to the Oracle business because they are the very best in the IT industry worldwide!” When asked why he would apply at Oracle if he was looking for a job, Stanislav responded “I would say because Oracle is a legend of the IT industry. It is a very dynamic company where you can fulfill your potential and gain extremely valuable knowledge. No doubt this is the number 1 IT company!” We invite you to explore our career opportunities on oracle.com/careers and to discover more stories about the life at Oracle on our blog. You can get the latest updates about careers within Oracle by following Oracle LinkedIn, CareersatOracle Facebook or joinOracleEMEA Twitter. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• TechEd 2010 Important Events

  If youll be attending TechEd in New Orleans in a couple of weeks, make sure the following are all on your calendar:   Party with Palermo TechEd 2010 Edition Sunday 6 June 2010 7:30-930pm Central Time RSVP and see who else is coming here.  The party takes place from 730pm to 930pm Central (Local) Time,  and includes a full meal, free swag, and prizes.  The event is being held at Jimmy Buffetts Margaritaville located at 1104 Decatur Street.   Developer Practices Session: DPR304 FAIL: Anti-Patterns and Worst Practices Monday 7 June 2010 4:30pm-545pm Central Time Room 276 Come to my session and hear about what NOT to do on your software project.  Hear my own and others war stories and lessons learned.  Youll laugh, youll cry, youll realize youre a much better developer than a lot of folks out there.  Heres the official description: Everybody likes to talk about best practices, tips, and tricks, but often it is by analyzing failures that we learn from our own and others' mistakes. In this session, Steve describes various anti-patterns and worst practices in software development that he has encountered in his own experience or learned about from other experts in the field, along with advice on recognizing and avoiding them. View DPR304 in TechEd Session Catalog >> Exhibition Hall Reception Monday 7 June 2010 545pm-9pm Immediately following my session, come meet the shows exhibitors, win prizes, and enjoy plenty of food and drink.  Always a good time.   Party: Geekfest Tuesday 8 June 8pm-11pm Central Time, Pat OBriens Lets face it, going to a technical conference is good for your career but its not a whole lot of fun. You need an outlet. You need to have fun. Cheap beer and lousy pizza (with a New Orleans twist) We are bringing back GeekFest! Join us at Pat OBriens for a night of gumbo, beer and hurricanes. There are limited invitations available, so what are you waiting for? If you are attending the TechEd 2010 conference and you are a developer, you are invited. To register pick up your "duck" ticket (and wristband) in the TechEd Technical Learning Center (TLC) at the Developer Tools & Languages (DEV) information desk. You must have wristband to get in. Tuesday, June 8th from 8pm 11pm Pat OBriens New Orleans 624 Bourbon Street New Orleans, LA 70130 Closing Party at Mardi Gras World Thursday 10 June 730pm-10pm Central Time Join us for the Closing Party and enjoy great food, beverages, and the excitement of New Orleans at Mardi Gras World. The colors, the lights, the music, the joie de vivreits all here.  Learn more >> Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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